CA DEPARTMENT OF JUSTICE
Sacramento, California, United States
Job Description and Duties Under general direction of a Staff Services Manager I, the Office Technician (OT) will scan and organize documents onto a shared drive to send electronically to staff; image/purge files after the file is heard at the California Gambling Control Commission; prepare requests for court documents and monitor to ensure that a response is received; assist with preparing a response to Public Records Act and subpoena requests. The OT will process individual and mass mailings for the Licensing Section, including sending, filing, imaging and distributing bi-annual reports; maintain excel spreadsheets to track workload; schedule and coordinate meetings and take minutes of the meeting. The incumbent will image and purge existing licensing files and digitize ordinance files; order supplies and perform other clerical duties as well as assist with special projects as needed. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions Free parking Retirement Plan Health Insurance Flexible Paid Leave Career Development Close to I-5 and Del Paso Road with dining and shopping choices nearby DOJ has adopted telework for employees who can effectively perform their essential work functions remotely. After an initial training period, this position may allow for some telework opportunities. All telework schedules are based on current conditions and may be re-evaluated as conditions change. Minimum Requirements You will find the Minimum Requirements in the Class Specification. OFFICE TECHNICIAN (TYPING) Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-433819 Position #(s): 420-313-1139-001 Working Title: Office Technician Typing Classification: OFFICE TECHNICIAN (TYPING) $3,609.00 - $4,518.00 A # of Positions: 2 Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Work Shift: Day Work Week: Monday - Friday Department Information This position is located in the Division of Law Enforcement, Bureau of Gambling Control, Licensing Intake Unit in Sacramento. Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the Department please visit the Attorney General’s website at www.oag.ca.gov . Special Requirements The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website. A background check will be required. A fingerprint check will be required. Clearly indicate the Job Control number (JC-433819) and the title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on the first page of your state application. Clearly indicate the basis of your eligibility in the “Explanations” section located on the first page of your State Application. LEAP eligibility should not be disclosed. To be eligible for Office Technician (Typing) appointment you must be eligible for transfer, reinstatement, or have list eligibility. For more information on how to complete the exam please visit: https://calcareers.ca.gov/CalHrPublic/Exams/ExamBulletin.aspx?ExamControlId=2012 Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 6/26/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Arron Kohls Department of Justice / DLE-OC- Personnel Liaison 1300 I Street, Suite 1140 Sacramento , CA 95814 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Arron Kohls Department of Justice / DLE-OC- Personnel Liaison 1300 I Street, Suite 1140 Sacramento , CA 95814 08:00 AM - 04:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: The ideal candidate should have excellent written and oral communication skills; be able to articulate information in a clear, concise and professional manner. Should have the ability to effectively communicate and demonstrate good judgment when interacting with the public and professional staff. Excellent analytical and research skills; should be able to work independently as well as in a team environment. Should have the ability to manage multiple priorities/projects; possess excellent organizational skills; ability to prioritize and to quickly adapt to changing priorities in order to meet deadlines. Candidate should have a strong proficiency in Microsoft Word and Excel. Ability to carry out prescribed tasks with minimal supervision, be a self-starter, flexible, have a positive attitude, and excellent attendance. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Hiring Unit Contact: Arron Kohls (916) 210-6581 arron.kohls@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Job Information Timely Filing of Applications Please note, if using the United State Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 6/26/2024
Jun 11, 2024
Full Time
Job Description and Duties Under general direction of a Staff Services Manager I, the Office Technician (OT) will scan and organize documents onto a shared drive to send electronically to staff; image/purge files after the file is heard at the California Gambling Control Commission; prepare requests for court documents and monitor to ensure that a response is received; assist with preparing a response to Public Records Act and subpoena requests. The OT will process individual and mass mailings for the Licensing Section, including sending, filing, imaging and distributing bi-annual reports; maintain excel spreadsheets to track workload; schedule and coordinate meetings and take minutes of the meeting. The incumbent will image and purge existing licensing files and digitize ordinance files; order supplies and perform other clerical duties as well as assist with special projects as needed. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions Free parking Retirement Plan Health Insurance Flexible Paid Leave Career Development Close to I-5 and Del Paso Road with dining and shopping choices nearby DOJ has adopted telework for employees who can effectively perform their essential work functions remotely. After an initial training period, this position may allow for some telework opportunities. All telework schedules are based on current conditions and may be re-evaluated as conditions change. Minimum Requirements You will find the Minimum Requirements in the Class Specification. OFFICE TECHNICIAN (TYPING) Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-433819 Position #(s): 420-313-1139-001 Working Title: Office Technician Typing Classification: OFFICE TECHNICIAN (TYPING) $3,609.00 - $4,518.00 A # of Positions: 2 Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Work Shift: Day Work Week: Monday - Friday Department Information This position is located in the Division of Law Enforcement, Bureau of Gambling Control, Licensing Intake Unit in Sacramento. Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the Department please visit the Attorney General’s website at www.oag.ca.gov . Special Requirements The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website. A background check will be required. A fingerprint check will be required. Clearly indicate the Job Control number (JC-433819) and the title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on the first page of your state application. Clearly indicate the basis of your eligibility in the “Explanations” section located on the first page of your State Application. LEAP eligibility should not be disclosed. To be eligible for Office Technician (Typing) appointment you must be eligible for transfer, reinstatement, or have list eligibility. For more information on how to complete the exam please visit: https://calcareers.ca.gov/CalHrPublic/Exams/ExamBulletin.aspx?ExamControlId=2012 Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 6/26/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Arron Kohls Department of Justice / DLE-OC- Personnel Liaison 1300 I Street, Suite 1140 Sacramento , CA 95814 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Arron Kohls Department of Justice / DLE-OC- Personnel Liaison 1300 I Street, Suite 1140 Sacramento , CA 95814 08:00 AM - 04:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: The ideal candidate should have excellent written and oral communication skills; be able to articulate information in a clear, concise and professional manner. Should have the ability to effectively communicate and demonstrate good judgment when interacting with the public and professional staff. Excellent analytical and research skills; should be able to work independently as well as in a team environment. Should have the ability to manage multiple priorities/projects; possess excellent organizational skills; ability to prioritize and to quickly adapt to changing priorities in order to meet deadlines. Candidate should have a strong proficiency in Microsoft Word and Excel. Ability to carry out prescribed tasks with minimal supervision, be a self-starter, flexible, have a positive attitude, and excellent attendance. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Hiring Unit Contact: Arron Kohls (916) 210-6581 arron.kohls@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Job Information Timely Filing of Applications Please note, if using the United State Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 6/26/2024
CA CONSERVATION CORPS
Sacramento, California, United States
Job Description and Duties Review all incoming Workers’ Compensation Claim Forms Employer’s Reports for completeness and accuracy. Follow up on missing documentation. Provide centers/satellites with verbal and written instructions and suggestions regarding workers’ compensation reporting procedures. Code and enter missing illness and injury information into C3 (internal database). Provide training to clerical staff in the area of workers’ compensation injury report practices and procedures. Process incoming mail, prepare for and process mass mailings. Make travel arrangements and answer telephone for the unit. Order information booklets and brochures related to health and safety from various sources and distributes to centers/satellites statewide. Prepare drafts and final memos/letters on behalf of the WCM and H&S Officer. Maintain H&S unit calendar. Edit and finalize correspondence manual and procedures for the unit. Maintain log of incoming Worker’s Compensation Claims. Maintain departmental calendar of Worker’s Compensation Appeals Board proceedings. Monitor and adjust the Health and Safety budget. Prepare billing for payment b y the Accounting Office. Review billing for errors and make corrections. Order and maintain Health & Safety unit supplies and forms/paperwork, ensuring sufficient quantities for scheduled training. Provide backup to the Human Resources receptionist position. Job Details: How did you hear about this position? Tell us in this brief survey . You will find additional information about the job in the Duty Statement . Working Conditions This position reports to CCC Headquarters at 1719 24th Street, Sacramento, CA 95816. This position is classified as "Hybrid" but office centered and may be eligibile for up to one day of telework per week. Minimum Requirements You will find the Minimum Requirements in the Class Specification. OFFICE TECHNICIAN (TYPING) Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-435633 Position #(s): 533-233-1139-XXX Working Title: OFFICE TECHNICIAN Classification: OFFICE TECHNICIAN (TYPING) $3,609.00 - $4,518.00 A # of Positions: 1 Work Location: Sacramento County Telework: In Office Job Type: Permanent, Full Time Department Information Do you want to make a positive, significant difference in the lives of citizens in communities throughout California? Do you want to directly improve the lives of citizens in the State of California through the implementation of vital environmental restoration projects? Then the California Conservation Corps (CCC) has the job for you! The CCC is a dynamic organization committed to developing young adults by challenging them to complete a year of public service and conservation-related work. Employees of the CCC are leaders who inspire, educate and challenge young people to further their educational and professional goals. If you are looking to work for a state department that demands excellence, inspires staff to do their best and protects and enhances the state’s environment, we invite you to apply for a position with the California Conservation Corps, the finest youth Environmental Restoration, Education, Workforce Development program in the world. Career Consultation California Conservation Corps is excited to take part in the first agency-wide collaborative physical career center. The career center is located in the heart of Downtown Sacramento in the brand new CNRA headquarters building. Services provided include one-on-one career consultations, application/resume review, career guidance, mock interviews, and tips for applying. Days: Open every Tuesday and Thursday (except state holidays) Hours: 11 a.m. to 3 p.m. Address: Poppy Pavilion, 715 P Street, Sacramento, CA 95814 Department Website: http://www.ccc.ca.gov Special Requirements The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website. The classification requires the ability to type at a minimum speed of 40 words per minute. A typing certificate is required for hire. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 6/17/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: CA Conservation Corps Attn: Hiring Desk 1719 24th Street Sacramento , CA 95816 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: CA Conservation Corps CA Conservation Corps 1719 24th Street Sacramento , CA 95816 Please address your application to the attention of Human Resources - Hiring Desk. 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is optional. It may be included, but is not required. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Must be self-motivated, detail oriented, and able to work independently. Must possess professional written and oral communication skills. Must have a great attitude and be able to juggle multiple projects with changing priorities. Must be familiar with various computer programs. Benefits Benefits: Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position. Department Website: http://www.ccc.ca.gov Human Resources Contact: Hiring Desk (916) 341-3221 Careers@ccc.ca.gov Hiring Unit Contact: Sara Flores (916) 268-8434 Sara.Flores@ccc.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Karen Chesmore (916) 341-3196 EEO@ccc.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Non-Electronic Submissions If applying by postal mail or in-person drop-off, please indicate RPA #23-0308 / JC 435633 in the job title section of your State application. Eligibility Information To be considered for the job vacancy you MUST satisfy one of the following requirements: List Eligibility - Successfully complete the civil service Office Technician (OT) exam. Click Here for more information regarding the (OT) exam. NOTE: Please refer to the exam bulletin for the frequency of administration of this exam. Transfer Eligibility - Must have current employment with the State of California in the same classification or in a classification that is comparable. If in a different classification, you must meet the minimum qualifications (see Minimum Qualifications section and associated links above). Reinstatement Eligibility - Previously obtained permanent employment with the State of California in the same classification or in a classification that is comparable. If in a different classification, you must meet the minimum qualifications (see Minimum Qualifications section and associated links above). Training and Development (T&D) Assignment - State employees in a permanent appointment, and no longer on probation, may be considered for a T&D assignment. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 6/17/2024
Jun 06, 2024
Full Time
Job Description and Duties Review all incoming Workers’ Compensation Claim Forms Employer’s Reports for completeness and accuracy. Follow up on missing documentation. Provide centers/satellites with verbal and written instructions and suggestions regarding workers’ compensation reporting procedures. Code and enter missing illness and injury information into C3 (internal database). Provide training to clerical staff in the area of workers’ compensation injury report practices and procedures. Process incoming mail, prepare for and process mass mailings. Make travel arrangements and answer telephone for the unit. Order information booklets and brochures related to health and safety from various sources and distributes to centers/satellites statewide. Prepare drafts and final memos/letters on behalf of the WCM and H&S Officer. Maintain H&S unit calendar. Edit and finalize correspondence manual and procedures for the unit. Maintain log of incoming Worker’s Compensation Claims. Maintain departmental calendar of Worker’s Compensation Appeals Board proceedings. Monitor and adjust the Health and Safety budget. Prepare billing for payment b y the Accounting Office. Review billing for errors and make corrections. Order and maintain Health & Safety unit supplies and forms/paperwork, ensuring sufficient quantities for scheduled training. Provide backup to the Human Resources receptionist position. Job Details: How did you hear about this position? Tell us in this brief survey . You will find additional information about the job in the Duty Statement . Working Conditions This position reports to CCC Headquarters at 1719 24th Street, Sacramento, CA 95816. This position is classified as "Hybrid" but office centered and may be eligibile for up to one day of telework per week. Minimum Requirements You will find the Minimum Requirements in the Class Specification. OFFICE TECHNICIAN (TYPING) Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-435633 Position #(s): 533-233-1139-XXX Working Title: OFFICE TECHNICIAN Classification: OFFICE TECHNICIAN (TYPING) $3,609.00 - $4,518.00 A # of Positions: 1 Work Location: Sacramento County Telework: In Office Job Type: Permanent, Full Time Department Information Do you want to make a positive, significant difference in the lives of citizens in communities throughout California? Do you want to directly improve the lives of citizens in the State of California through the implementation of vital environmental restoration projects? Then the California Conservation Corps (CCC) has the job for you! The CCC is a dynamic organization committed to developing young adults by challenging them to complete a year of public service and conservation-related work. Employees of the CCC are leaders who inspire, educate and challenge young people to further their educational and professional goals. If you are looking to work for a state department that demands excellence, inspires staff to do their best and protects and enhances the state’s environment, we invite you to apply for a position with the California Conservation Corps, the finest youth Environmental Restoration, Education, Workforce Development program in the world. Career Consultation California Conservation Corps is excited to take part in the first agency-wide collaborative physical career center. The career center is located in the heart of Downtown Sacramento in the brand new CNRA headquarters building. Services provided include one-on-one career consultations, application/resume review, career guidance, mock interviews, and tips for applying. Days: Open every Tuesday and Thursday (except state holidays) Hours: 11 a.m. to 3 p.m. Address: Poppy Pavilion, 715 P Street, Sacramento, CA 95814 Department Website: http://www.ccc.ca.gov Special Requirements The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website. The classification requires the ability to type at a minimum speed of 40 words per minute. A typing certificate is required for hire. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 6/17/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: CA Conservation Corps Attn: Hiring Desk 1719 24th Street Sacramento , CA 95816 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: CA Conservation Corps CA Conservation Corps 1719 24th Street Sacramento , CA 95816 Please address your application to the attention of Human Resources - Hiring Desk. 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is optional. It may be included, but is not required. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Must be self-motivated, detail oriented, and able to work independently. Must possess professional written and oral communication skills. Must have a great attitude and be able to juggle multiple projects with changing priorities. Must be familiar with various computer programs. Benefits Benefits: Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position. Department Website: http://www.ccc.ca.gov Human Resources Contact: Hiring Desk (916) 341-3221 Careers@ccc.ca.gov Hiring Unit Contact: Sara Flores (916) 268-8434 Sara.Flores@ccc.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Karen Chesmore (916) 341-3196 EEO@ccc.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Non-Electronic Submissions If applying by postal mail or in-person drop-off, please indicate RPA #23-0308 / JC 435633 in the job title section of your State application. Eligibility Information To be considered for the job vacancy you MUST satisfy one of the following requirements: List Eligibility - Successfully complete the civil service Office Technician (OT) exam. Click Here for more information regarding the (OT) exam. NOTE: Please refer to the exam bulletin for the frequency of administration of this exam. Transfer Eligibility - Must have current employment with the State of California in the same classification or in a classification that is comparable. If in a different classification, you must meet the minimum qualifications (see Minimum Qualifications section and associated links above). Reinstatement Eligibility - Previously obtained permanent employment with the State of California in the same classification or in a classification that is comparable. If in a different classification, you must meet the minimum qualifications (see Minimum Qualifications section and associated links above). Training and Development (T&D) Assignment - State employees in a permanent appointment, and no longer on probation, may be considered for a T&D assignment. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 6/17/2024
STATE CENTER COMMUNITY COLLEGE DISTRICT
Fresno, California, United States
General Purpose Under general supervision, performs a variety of highly responsible accounting operations duties in the preparation, processing and maintenance of accounting transactions and records; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Performs a variety of accounts payable duties associated with college co-curricular and athletic activities, student clubs, scholarship recipients and other college-specific accounts; reviews requisitions and purchase order requests, verifying proper account codes and required approvals; prepares purchase orders and sends to vendors following approval; reviews invoices and requests for payment to verify accuracy, completeness and adherence to District policies and terms of contracts; submits to manager for approval of payment; prints checks and mails or distributes to vendors, coaches and others; matches accounts payable invoices and enters into the system; verifies all statements and invoice balances. Assists students at the cashier window; accesses student accounts and answers a variety of questions about account balances, financial aid and work study checks received and payments made; researches balances with Admissions & Records and Financial Aid staff to answer student questions; takes payments for account balances, transcripts and other transactions in cash, by check or by credit cards; records transactions in student accounts; processes payments for Associated Student Body cards, parking permits and other items and posts transactions; issues receipts for all payments received; balances cash and credit card payments received; researches credit card transactions for refund issues or chargeback transactions; closes out and balances cash drawers at business office closing. Performs a variety of accounts receivable duties; prepares bills for agencies sponsoring students including the Veterans Administration, Workforce Investment Board, international students, police agencies, private companies and others based on sponsorship agreements; uploads student data from the District ERP system to generate sponsor invoices; deposits and posts payments received to student accounts; monitors all incoming payments made by the Department of Veterans Affairs on behalf of G.I. Bill recipients; reviews and coordinates with the VA and campus Veteran's Office adjustments and changes needed to correct invoicing and collection of tuition and fees; provides prompt reporting on funding of tuition and fees to the VA in the event of changes in student financial aid status; creates and initiates payments of debts owed in compliance with VA, Treasury and VA Debt Management requirements; ensures readiness for VA audits; vouchers any refunds back to sponsors. Performs cash management duties; reconciles daily cash payments and prepares bank deposits; performs monthly cash vault reconciliations subject to manager review; counts and verifies deposits of parking and library fees and athletics receipts. May provide day-to-day lead work guidance and direction to student aides performing cashiering duties; assigns, schedules and monitors work for completeness, accuracy and conformance with District, department and legal/regulatory requirements and standards; provides information, instruction and training on work procedures and technical, legal and regulatory requirements. Assists in the disbursement of financial aid; determines student accounts with outstanding balances and nets award amounts against those balances; runs reports in District ERP system of approved financial aid checks and provides to bank; voids and reissues stale dated checks incorrectly issued, lost or stolen; maintains logs of checks issued and direct deposits made; assists with monthly reconciliations; bills/rebills students for payments due based on dropped classes and no shows; runs aging reports to balance and reconcile accounts. Audits student accounts to determine any errors in awards, account adjustments and student payments; verifies refunds have been properly made and credits accurately calculated. When assigned to the Reedley Food Services department, prepares requisitions for food staples, perishables, vendor baked goods, snacks, drinks, cooking and service supplies and other items and processes invoices for payment; prepares and maintains accounting records involving a variety of transactions and accounts; participates in estimating costs for private catering orders/events and invoices customers; balances cash receipts, reconciles to cash register transaction records and prepares bank deposits; maintains meal plan accounts and posts purchases and adjustments to accounts; orders and maintains an inventory of consumables, tools and other items; correctly prepares and processes student and provisional payrolls. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES Processes student payment worksheets for residence hall students; reviews, reconciles, audits and maintains student accounts; notifies students of balances due; prepares and maintains dorm/café worksheets. Assists District Payroll staff in performing payroll support duties; matches time slips with absence forms; sorts and enters absences into the payroll system; runs reports to verify accuracy; prepares responses to employment verification requests; picks up payroll checks from the county treasury and sends to campuses for distribution. Performs a variety of clerical and administrative support duties including answering the telephone and collecting and distributing the mail, maintaining office calendars, typing correspondence and form letters and maintaining an inventory of office supplies. Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: District policies, procedures and practices governing purchasing, accounts payable processing, cash handling and receipting and related financial transactions. Basic bookkeeping methods and practices. Business math. Federal, state and District rules, regulations, policies and procedures governing the award of financial aid at a level of detail necessary to perform assigned duties. Use and operation of applicable modules of the District's enterprise accounting and finance and student accounting systems. Federal Privacy Act regulations regarding the release of private employee and student information. Customer service practices and etiquette. Principles and practices of sound business communication including English usage, spelling, grammar and punctuation. Modern office practices, procedures and equipment including appropriate software applications. Skills and Abilities to: Make highly detailed comparisons, calculations and tabulations of financial data and review accounting and related documents accurately and rapidly. Carry out work independently, ensuring a high degree of accuracy. Organize, set priorities and exercise sound judgment within established guidelines. Interpret, apply and explain rules, regulations, policies and procedures and apply them in a variety of procedural situations. Operate a computer using spreadsheet and other standard business software; operate other standard office equipment. Maintain a variety of financial records and files. Maintain confidentiality of documents and records. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. Communicate effectively, both orally and in writing. Understand and follow written and oral instructions. Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE Graduation from high school or GED equivalent supplemented by college coursework in accounting and at least two years of progressively responsible experience performing financial or statistical recordkeeping, paraprofessional accounting or bookkeeping; or an equivalent combination of training and experience. Completion of sixty college units including fifteen units in accounting OR an associate degree in accounting, business or a related field is desirable. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS A valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program may be required for certain assignments in this class. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, both in person and by telephone; use hands repetitively to finger, handle, feel or operate computers and standard office equipment; and reach with hands and arms. An employee is frequently required to stand and walk; and lift up to 10 pounds and occasionally up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; learn and apply new information and skills; perform highly detailed work on multiple concurrent tasks with frequent interruptions; and interact with managers, employees, students and others encountered in the course of work. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work in a typical office environment and the noise level is generally quiet to moderate. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process Only the most qualified applicants will be invited to interview for the assignment. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page .
Jun 13, 2024
Temporary
General Purpose Under general supervision, performs a variety of highly responsible accounting operations duties in the preparation, processing and maintenance of accounting transactions and records; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Performs a variety of accounts payable duties associated with college co-curricular and athletic activities, student clubs, scholarship recipients and other college-specific accounts; reviews requisitions and purchase order requests, verifying proper account codes and required approvals; prepares purchase orders and sends to vendors following approval; reviews invoices and requests for payment to verify accuracy, completeness and adherence to District policies and terms of contracts; submits to manager for approval of payment; prints checks and mails or distributes to vendors, coaches and others; matches accounts payable invoices and enters into the system; verifies all statements and invoice balances. Assists students at the cashier window; accesses student accounts and answers a variety of questions about account balances, financial aid and work study checks received and payments made; researches balances with Admissions & Records and Financial Aid staff to answer student questions; takes payments for account balances, transcripts and other transactions in cash, by check or by credit cards; records transactions in student accounts; processes payments for Associated Student Body cards, parking permits and other items and posts transactions; issues receipts for all payments received; balances cash and credit card payments received; researches credit card transactions for refund issues or chargeback transactions; closes out and balances cash drawers at business office closing. Performs a variety of accounts receivable duties; prepares bills for agencies sponsoring students including the Veterans Administration, Workforce Investment Board, international students, police agencies, private companies and others based on sponsorship agreements; uploads student data from the District ERP system to generate sponsor invoices; deposits and posts payments received to student accounts; monitors all incoming payments made by the Department of Veterans Affairs on behalf of G.I. Bill recipients; reviews and coordinates with the VA and campus Veteran's Office adjustments and changes needed to correct invoicing and collection of tuition and fees; provides prompt reporting on funding of tuition and fees to the VA in the event of changes in student financial aid status; creates and initiates payments of debts owed in compliance with VA, Treasury and VA Debt Management requirements; ensures readiness for VA audits; vouchers any refunds back to sponsors. Performs cash management duties; reconciles daily cash payments and prepares bank deposits; performs monthly cash vault reconciliations subject to manager review; counts and verifies deposits of parking and library fees and athletics receipts. May provide day-to-day lead work guidance and direction to student aides performing cashiering duties; assigns, schedules and monitors work for completeness, accuracy and conformance with District, department and legal/regulatory requirements and standards; provides information, instruction and training on work procedures and technical, legal and regulatory requirements. Assists in the disbursement of financial aid; determines student accounts with outstanding balances and nets award amounts against those balances; runs reports in District ERP system of approved financial aid checks and provides to bank; voids and reissues stale dated checks incorrectly issued, lost or stolen; maintains logs of checks issued and direct deposits made; assists with monthly reconciliations; bills/rebills students for payments due based on dropped classes and no shows; runs aging reports to balance and reconcile accounts. Audits student accounts to determine any errors in awards, account adjustments and student payments; verifies refunds have been properly made and credits accurately calculated. When assigned to the Reedley Food Services department, prepares requisitions for food staples, perishables, vendor baked goods, snacks, drinks, cooking and service supplies and other items and processes invoices for payment; prepares and maintains accounting records involving a variety of transactions and accounts; participates in estimating costs for private catering orders/events and invoices customers; balances cash receipts, reconciles to cash register transaction records and prepares bank deposits; maintains meal plan accounts and posts purchases and adjustments to accounts; orders and maintains an inventory of consumables, tools and other items; correctly prepares and processes student and provisional payrolls. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES Processes student payment worksheets for residence hall students; reviews, reconciles, audits and maintains student accounts; notifies students of balances due; prepares and maintains dorm/café worksheets. Assists District Payroll staff in performing payroll support duties; matches time slips with absence forms; sorts and enters absences into the payroll system; runs reports to verify accuracy; prepares responses to employment verification requests; picks up payroll checks from the county treasury and sends to campuses for distribution. Performs a variety of clerical and administrative support duties including answering the telephone and collecting and distributing the mail, maintaining office calendars, typing correspondence and form letters and maintaining an inventory of office supplies. Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: District policies, procedures and practices governing purchasing, accounts payable processing, cash handling and receipting and related financial transactions. Basic bookkeeping methods and practices. Business math. Federal, state and District rules, regulations, policies and procedures governing the award of financial aid at a level of detail necessary to perform assigned duties. Use and operation of applicable modules of the District's enterprise accounting and finance and student accounting systems. Federal Privacy Act regulations regarding the release of private employee and student information. Customer service practices and etiquette. Principles and practices of sound business communication including English usage, spelling, grammar and punctuation. Modern office practices, procedures and equipment including appropriate software applications. Skills and Abilities to: Make highly detailed comparisons, calculations and tabulations of financial data and review accounting and related documents accurately and rapidly. Carry out work independently, ensuring a high degree of accuracy. Organize, set priorities and exercise sound judgment within established guidelines. Interpret, apply and explain rules, regulations, policies and procedures and apply them in a variety of procedural situations. Operate a computer using spreadsheet and other standard business software; operate other standard office equipment. Maintain a variety of financial records and files. Maintain confidentiality of documents and records. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. Communicate effectively, both orally and in writing. Understand and follow written and oral instructions. Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE Graduation from high school or GED equivalent supplemented by college coursework in accounting and at least two years of progressively responsible experience performing financial or statistical recordkeeping, paraprofessional accounting or bookkeeping; or an equivalent combination of training and experience. Completion of sixty college units including fifteen units in accounting OR an associate degree in accounting, business or a related field is desirable. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS A valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program may be required for certain assignments in this class. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, both in person and by telephone; use hands repetitively to finger, handle, feel or operate computers and standard office equipment; and reach with hands and arms. An employee is frequently required to stand and walk; and lift up to 10 pounds and occasionally up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; learn and apply new information and skills; perform highly detailed work on multiple concurrent tasks with frequent interruptions; and interact with managers, employees, students and others encountered in the course of work. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work in a typical office environment and the noise level is generally quiet to moderate. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process Only the most qualified applicants will be invited to interview for the assignment. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page .
CITY OF ESCONDIDO, CA
City of Escondido, California, United States
Summary This position is open until filled. A first review of applications will take place during the week of June 10 , 2024. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. Failure to attach a valid typing certificate, issued within the last 6 months, certifying your ability to type 45 net wpm in a five (5) minute test, to this application will result in automatic disqualification. Internet typing certificates will be accepted. Online verifiable typing certificates will be accepted from one of the following websites: Ratatype.com; Typing.com; or Freetypinggame.net. Please note that we reserve the right to ask for an additional test to be completed in person, as part of the testing process. Human Resources Technician I: $4,289 - $5,748/mo Human Resources Technician II: $4,853 - $6,504/mo If you want to join a hardworking team that shares a commitment to provide top-quality municipal services in a prime North County location, consider a career with the City of Escondido. We have an opening for the position of Human Resources Technician I in our Human Resources Department/Benefits Division. For a complete listing of job duties and qualifications, please refer to the corresponding job description, which can be obtained from the Human Resources Department or downloaded from the City's website. Under supervision (Human Resources Technician I) or general supervision (Human Resources Technician II), performs a variety of technical, administrative, and advanced level clerical duties in support of the Human Resources department; provides information and assistance to City employees and the general public regarding human resources activities, processes, policies, and procedures; prepares various correspondence, memoranda and reports; works closely with payroll personnel regarding the implementation of various payroll adjustments; coordinates activities related to area of assignment; and performs a variety of tasks requiring specialized knowledge related to area of assignment. DISTINGUISHING CHARACTERISTICS This is an experienced paraprofessional and technical class in the Human Resources Department. Human Resources Technician I: This is the first level in the Human Resources Technician series. Positions at this level are not expected to function with the same amount of program knowledge or skill level as positions allocated to the Human Resources Technician II level and usually exercise less independent discretion and judgment in matters related to work procedures and methods. Work is usually supervised while in progress and fits an established structure or pattern. Exceptions or changes in procedures are explained in detail as they arise. Incumbents at this level are expected to learn the full range of responsibilities and perform duties with an increasing level of independence. Advancement to the "II" level is based on demonstrated proficiency in performing the assigned functions and is at the discretion of higher level supervisory or management staff. Human Resources Technician II: This is the experienced level in the Human Resources Technician series performing the full range of technical, administrative, and advanced level clerical duties in support of the Human Resources department with only occasional instruction or assistance. Positions at this level are distinguished from the Human Resources Technician I level by the performance of the full range of duties as assigned, working independently, applying well developed technical human resources knowledge, and exercising judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the work unit. Work is normally reviewed only on completion and for overall results. Positions in this class series are flexibly staffed and positions at the Human Resources Technician II level are normally filled by advancement from the Human Resources Technician I level. Key Responsibilities The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Provides information and general assistance to City employees, other agencies and the general public regarding human resources activities, processes, policies, and procedures; assists in resolving routine problems or complaints; researches policies, laws, and procedures to answer questions and respond to requests for information; explains and applies interpretations of complex human resources procedures, polices, and rules requiring the use of judgment. Receives and screens visitors, telephone calls and emails; provides a high level of customer service to both external and internal customers; provides front counter coverage. Provides semi-skilled and skilled administrative support to the Human Resources Department; composes and types letters, memoranda, and other correspondence related to assigned human resources programs and activities. Serves as liaison with other departments, outside agencies, and service providers; responds to requests for information. Participates in ensuring human resources programs and activities are administered and implemented in compliance with federal and state laws, rules, and regulations; maintains awareness of new legislation and changing developments in human resources. Assists in the development, coordination and implementation of systems, policies and procedures pertaining to human resource functions and operations. Prepares and maintains a variety of files, logs, spreadsheets and records including those pertaining to investigation, complaints and recruitments. Operates a variety of office equipment including computer, copiers, facsimile machine, and calculator; enters and maintains data in the department's computer systems. Serves as a member on various committees; attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of human resources. Generates assigned reports and queries as needed. Performs related duties as required. Depending on area of assignment, duties may also include: Performs a variety of duties in support of the day-to-day administration of the City's various employee benefit plans and programs including flexible benefits programs, multi-tiered retirement plans, deferred compensation programs, group life, health, and disability insurance programs, and negotiated benefits; assists employees regarding benefit programs; assists employee beneficiaries with life insurance claims. Assists in the administration of the City's insurance programs including the yearly open enrollment process and annual health fair; assists employees in the process of changing existing health and/or dental benefits during open enrollment or as they experience a change in dependent eligibility; makes appropriate changes in computer system; acts as liaison between employees and insurance carriers; administers and monitors retiree benefits; assists employees with FMLA, CFRA, and PDL as well as short and long term disability claims; serves as an information source to past or present City employees; responds to employee and retiree questions and complaints; may interface with third-party administrators to resolve claims. Participates in the administration of a variety of retirement programs; assists employees in completing necessary forms; inputs and processes information; makes adjustments to employees plans as necessary; responds to a variety of questions and provides information regarding retirement programs. Prepares, processes, and ensures timely processing of EDD unemployment, disability and death claims; maintains follow-up on all claims; serves as a point of contact for EDD and may attend EDD hearings on behalf of the City. Participates in new employee orientation activities; provides new employees with hiring and benefits paperwork; makes presentations regarding benefits; provides assistance to employees selecting from a variety of benefit choices; explains coverage and programs; processes appropriate forms and coordinates activities with related departments and/or outside agencies. Serves as point of contact for monitoring and performing corrections to the department's computer system; inputs and revises data; maintains databases and tables; identifies and develops queries; runs reports and queries as requested; troubleshoots problems with the system; provides ongoing training and support to users. Participates in benefits billing activities; reviews and submits benefit enrollment and changes to carriers and third-party administrator; prepares reports regarding monthly benefit enrollments, changes, and deletions; maintains billing records; monitors employees on leaves of absence for billing purposes; monitors retiree and COBRA activity including processing and monitoring payments and compliance with eligibility requirements. Monitors the tuition reimbursement program, including auditing expenditures for employees and the budget, verifying course completion, and processing paperwork for payment. Assists in the employee recruitment and selection process; maintains recruitment files; enters requisitions and criteria information into computer system;; updates application records; reviews applicant packets for completeness; screens applications for minimum requirements; orders written tests; prepares test materials; proctors and scores tests as assigned; schedules rooms for oral interviews; develops, revises and conducts structured oral interviews; participates in updating interview questions and oral interview rating sheets; coordinates the participation of interview panels from other agencies; establishes and provides departments with eligibility lists; schedules physical and psychological exams; prepares and administers new hire paperwork including those for fingerprinting procedures; schedules fingerprinting appointments; coordinates and conducts new employee orientations. Processes salary and benefit changes and initiates changes in status of payroll; performs data input of personnel transactions in the automated Human Resources Information Systems database; works closely with payroll personnel regarding the implementation of various payroll adjustments; develops and/or updates new salary grade step tables; develops new job and position codes; implements pay changes for employees including promotions, reclassifications, upgrades and special pay increases; assists in calculating and implementing across-the-board changes as necessary. Receives and processes employee time cards and other personnel information; reviews information for accuracy and completeness; maintains confidentiality; responds to employment verification requests in accordance with related policies and procedures. Updates and records job-line; posts current job announcements on the Human Resources web page; sends job announcements to appropriate agencies; writes classified and display advertisements. Assists with and coordinates classification reviews; conducts interviews as needed; researches and analyzes data and writes final report. Assists with administrative responsibility for payroll and development activities for employees, supervisors and management. Organizes and administers Employee Service Recognition events; identify employees to be recognized; schedules date of event; obtains employees' gift selections, and orders gifts; coordinates with caterer regarding menu; participates in setting up room for events; coordinates with City Manager and City Council members regarding presentations. Prepares probation status reports; notifies appropriate department of employees who have passed probation; enters probation ending date into the system. Prepares reports and spreadsheets identifying those employees requiring an evaluation and step increase; sends notification to all City department regarding employee performance evaluation procedures including time line and completion dates. Conducts and responds to salary, benefit, and classification surveys; computes and compiles survey data and results; assists with job analyses. Assists in employee training and personal development programs. May represent the City at job fairs and other employment related functions. QUALIFICATIONS Knowledge of: Basic principles and practices of human resources in a public agency setting. Technical principles and practices of human resources management specific to area of assignment. Modern office procedures, methods, and equipment including computers. Computer applications such as word processing, spreadsheets, and statistical databases. Principles and practices of fiscal, statistical, and administrative research and report preparation. Principles and procedures of record keeping. Principles of business letter writing and basic report preparation. Methods and techniques of public relations and customer service. Mathematical principles. English usage, spelling, grammar and punctuation. Pertinent federal, state, and local laws, codes, and regulations related to area of assignment. Basic methods and techniques of public speaking. Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, other agency representatives, and City staff. Ability to: Perform a full range of technical, advanced clerical and routine administrative and programmatic work of a specialized nature involving the use of independent judgment and personal initiative. Provide technical human resources management services independently in the absence of supervision. Participate in the administration of assigned human resources programs and functions. Answer questions and provide information to City employees, outside agencies, and the general public requiring the interpretation and explanation of human resources program, policies, and procedures. Maintain accurate, confidential and complete employee records. Understand the organization and operation of the City and of outside agencies as necessary to assume assigned responsibilities. Understand, interpret, and apply general and specific administrative and departmental policies and procedures. Effectively represent the City to employees and outside individuals and agencies. Research, compile, analyze, and interpret data. Participate in the preparation of a variety of reports. Prepare correspondence and memoranda. Implement and maintain standard filing systems. Type and/or enter data at a speed necessary for successful job performance. Operate and use modern office equipment including a computer and various software packages. Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person. Exercise good judgment and maintain confidentiality in maintaining critical and sensitive information, records, and reports. Organize work to meet priorities and deadlines. Work independently in the absence of supervision. Demonstrate an awareness and appreciation of the cultural diversity of the community. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Minimum Requirements Human Resources Technician I/II Education/Training: Two years of college with major course work in human resources, business administration, or a related field. Human Resources Technician I Experience: One year (full-time equivalent) of responsible clerical and technical experience including some experience in support of a human resources program area related to area of assignment. Human Resources Technician II Experience: Two years (full-time equivalent) of increasingly responsible technical, administrative, and advanced level clerical experience at a level comparable to a Human Resources Technician I with the City of Escondido. Supplemental Information NOTE: For a complete listing of job duties and qualifications, please refer to the corresponding job description, which can be obtained from the Human Resources Department or downloaded from the City's web site. The City of Escondido is committed to a drug and alcohol free workplace. All applicants will be subject to fingerprint investigation before a conditional offer of employment is extended. A pre-employment medical examination will be conducted following a conditional offer of employment for all positions. Safety sensitive positions will include a pre-employment drug screen. Positions subject to the Department of Transportation (DOT) regulations will be subject to DOT pre-employment drug testing and random drug and alcohol testing. SELECTION PROCEDURE Applications will be screened and the most qualified candidates will be invited to appear for testing. All positions require the ability to read, write and speak English. Types of tests may include written and/or oral examination, physical agility, practical exam or other appropriate job-related selection process. When testing is completed, candidates will be ranked on an eligibility list in the order of their test score. Selection for appointments is made from names certified on the eligibility list. All appointments are subject to the successful completion of background investigation including LIVESCAN fingerprinting, and will be required to submit verification of the legal right to work in the United States. Qualification by a medical examination will be required at the time of appointment. After appointment, classified employees must satisfactorily complete a probationary period to be eligible for regular status. In accordance with the Immigration Reform and Control Act of 1986, all new employees must produce proof of eligibility to work in the United States within the first three days of their employment. The City of Escondido participates in E-Verify®. The Loyalty Oath will be administered to all new employees on their first day of hire. New employees hired into positions that require a driver's license must provide proof of a valid California Driver's License of the appropriate class level on their first day of employment. Additional information regarding the essential functions and physical, environmental and communication demands of the position may be obtained from the Human Resources Department. If you require reasonable accommodation in the testing process, such as an alternate means of testing, you must contact the Human Resources Department by the final filing date to complete a Request for Reasonable Accommodation form. The provisions of this bulletin do not constitute an express or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. Note: Pursuant to California Civil Code section 1786.53, the City of Escondido shall provide to all job candidates a copy of any records of arrest, indictment, conviction, civil judicial action, tax lien or outstanding judgment which was obtained in the course of conducting an evaluation for employment, assignment, and/or promotion. A copy of this information, if received by the City, will be given to candidates within seven days of the City's receipt. VETERANS' PREFERENCE Eligible individuals are those who meet the following criteria: Served in the U.S. armed forces Received an honorable discharge Did not retire from military service Seeking employment with the City of Escondido for the first time. Guard and Reserve active duty for training purposes does not qualify for veterans' preference. Proof of eligibility (copy of DD-214) must be submitted at time of application, or later if the promulgation of the eligibility list will not be delayed. Veterans' preference credit will only be applied to eligible applicants who attained a passing grade (total score exclusive of credit) on the final open examination. ABOUT OUR CITY The City of Escondido is a prominent agricultural, commercial hub and residential center of North San Diego County. Located a short 30-minute drive from the beach, the mountains or downtown San Diego, Escondido residents enjoy the pleasure of a rural lifestyle with all the benefits of suburban living. Escondido is a diverse, vibrant community with many amenities. The city offers attractive homes in a wide range of prices, two lakes, several parks, a sports center, golf courses, restaurants, wineries, shopping centers, a variety of art galleries, entertainment venues, and a state of the art hospital. Established in 1888, the city's rich past brings charm and stability to the community; yet integrated with Escondido's treasured heritage is a progressive future, bright and brimming with promise. EOE The City of Escondido does not discriminate on the basis of race, color, religion, disability, sex, age, national origin, or sexual orientation. We will attempt to reasonably accommodate applicants with disabilities upon request. The City of Escondido offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental, vision, and life insurance. The Benefits of Choice program offers you a range of benefits. You choose the coverage that is right for you, your family and your budget. Read this e-Guide for an overview of your options, with links to additional details and forms. For a more detailed overview of this benefits package, please visit the Unclassified / Clerical / Technical Benefit Summary.
May 28, 2024
Full Time
Summary This position is open until filled. A first review of applications will take place during the week of June 10 , 2024. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. Failure to attach a valid typing certificate, issued within the last 6 months, certifying your ability to type 45 net wpm in a five (5) minute test, to this application will result in automatic disqualification. Internet typing certificates will be accepted. Online verifiable typing certificates will be accepted from one of the following websites: Ratatype.com; Typing.com; or Freetypinggame.net. Please note that we reserve the right to ask for an additional test to be completed in person, as part of the testing process. Human Resources Technician I: $4,289 - $5,748/mo Human Resources Technician II: $4,853 - $6,504/mo If you want to join a hardworking team that shares a commitment to provide top-quality municipal services in a prime North County location, consider a career with the City of Escondido. We have an opening for the position of Human Resources Technician I in our Human Resources Department/Benefits Division. For a complete listing of job duties and qualifications, please refer to the corresponding job description, which can be obtained from the Human Resources Department or downloaded from the City's website. Under supervision (Human Resources Technician I) or general supervision (Human Resources Technician II), performs a variety of technical, administrative, and advanced level clerical duties in support of the Human Resources department; provides information and assistance to City employees and the general public regarding human resources activities, processes, policies, and procedures; prepares various correspondence, memoranda and reports; works closely with payroll personnel regarding the implementation of various payroll adjustments; coordinates activities related to area of assignment; and performs a variety of tasks requiring specialized knowledge related to area of assignment. DISTINGUISHING CHARACTERISTICS This is an experienced paraprofessional and technical class in the Human Resources Department. Human Resources Technician I: This is the first level in the Human Resources Technician series. Positions at this level are not expected to function with the same amount of program knowledge or skill level as positions allocated to the Human Resources Technician II level and usually exercise less independent discretion and judgment in matters related to work procedures and methods. Work is usually supervised while in progress and fits an established structure or pattern. Exceptions or changes in procedures are explained in detail as they arise. Incumbents at this level are expected to learn the full range of responsibilities and perform duties with an increasing level of independence. Advancement to the "II" level is based on demonstrated proficiency in performing the assigned functions and is at the discretion of higher level supervisory or management staff. Human Resources Technician II: This is the experienced level in the Human Resources Technician series performing the full range of technical, administrative, and advanced level clerical duties in support of the Human Resources department with only occasional instruction or assistance. Positions at this level are distinguished from the Human Resources Technician I level by the performance of the full range of duties as assigned, working independently, applying well developed technical human resources knowledge, and exercising judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the work unit. Work is normally reviewed only on completion and for overall results. Positions in this class series are flexibly staffed and positions at the Human Resources Technician II level are normally filled by advancement from the Human Resources Technician I level. Key Responsibilities The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Provides information and general assistance to City employees, other agencies and the general public regarding human resources activities, processes, policies, and procedures; assists in resolving routine problems or complaints; researches policies, laws, and procedures to answer questions and respond to requests for information; explains and applies interpretations of complex human resources procedures, polices, and rules requiring the use of judgment. Receives and screens visitors, telephone calls and emails; provides a high level of customer service to both external and internal customers; provides front counter coverage. Provides semi-skilled and skilled administrative support to the Human Resources Department; composes and types letters, memoranda, and other correspondence related to assigned human resources programs and activities. Serves as liaison with other departments, outside agencies, and service providers; responds to requests for information. Participates in ensuring human resources programs and activities are administered and implemented in compliance with federal and state laws, rules, and regulations; maintains awareness of new legislation and changing developments in human resources. Assists in the development, coordination and implementation of systems, policies and procedures pertaining to human resource functions and operations. Prepares and maintains a variety of files, logs, spreadsheets and records including those pertaining to investigation, complaints and recruitments. Operates a variety of office equipment including computer, copiers, facsimile machine, and calculator; enters and maintains data in the department's computer systems. Serves as a member on various committees; attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of human resources. Generates assigned reports and queries as needed. Performs related duties as required. Depending on area of assignment, duties may also include: Performs a variety of duties in support of the day-to-day administration of the City's various employee benefit plans and programs including flexible benefits programs, multi-tiered retirement plans, deferred compensation programs, group life, health, and disability insurance programs, and negotiated benefits; assists employees regarding benefit programs; assists employee beneficiaries with life insurance claims. Assists in the administration of the City's insurance programs including the yearly open enrollment process and annual health fair; assists employees in the process of changing existing health and/or dental benefits during open enrollment or as they experience a change in dependent eligibility; makes appropriate changes in computer system; acts as liaison between employees and insurance carriers; administers and monitors retiree benefits; assists employees with FMLA, CFRA, and PDL as well as short and long term disability claims; serves as an information source to past or present City employees; responds to employee and retiree questions and complaints; may interface with third-party administrators to resolve claims. Participates in the administration of a variety of retirement programs; assists employees in completing necessary forms; inputs and processes information; makes adjustments to employees plans as necessary; responds to a variety of questions and provides information regarding retirement programs. Prepares, processes, and ensures timely processing of EDD unemployment, disability and death claims; maintains follow-up on all claims; serves as a point of contact for EDD and may attend EDD hearings on behalf of the City. Participates in new employee orientation activities; provides new employees with hiring and benefits paperwork; makes presentations regarding benefits; provides assistance to employees selecting from a variety of benefit choices; explains coverage and programs; processes appropriate forms and coordinates activities with related departments and/or outside agencies. Serves as point of contact for monitoring and performing corrections to the department's computer system; inputs and revises data; maintains databases and tables; identifies and develops queries; runs reports and queries as requested; troubleshoots problems with the system; provides ongoing training and support to users. Participates in benefits billing activities; reviews and submits benefit enrollment and changes to carriers and third-party administrator; prepares reports regarding monthly benefit enrollments, changes, and deletions; maintains billing records; monitors employees on leaves of absence for billing purposes; monitors retiree and COBRA activity including processing and monitoring payments and compliance with eligibility requirements. Monitors the tuition reimbursement program, including auditing expenditures for employees and the budget, verifying course completion, and processing paperwork for payment. Assists in the employee recruitment and selection process; maintains recruitment files; enters requisitions and criteria information into computer system;; updates application records; reviews applicant packets for completeness; screens applications for minimum requirements; orders written tests; prepares test materials; proctors and scores tests as assigned; schedules rooms for oral interviews; develops, revises and conducts structured oral interviews; participates in updating interview questions and oral interview rating sheets; coordinates the participation of interview panels from other agencies; establishes and provides departments with eligibility lists; schedules physical and psychological exams; prepares and administers new hire paperwork including those for fingerprinting procedures; schedules fingerprinting appointments; coordinates and conducts new employee orientations. Processes salary and benefit changes and initiates changes in status of payroll; performs data input of personnel transactions in the automated Human Resources Information Systems database; works closely with payroll personnel regarding the implementation of various payroll adjustments; develops and/or updates new salary grade step tables; develops new job and position codes; implements pay changes for employees including promotions, reclassifications, upgrades and special pay increases; assists in calculating and implementing across-the-board changes as necessary. Receives and processes employee time cards and other personnel information; reviews information for accuracy and completeness; maintains confidentiality; responds to employment verification requests in accordance with related policies and procedures. Updates and records job-line; posts current job announcements on the Human Resources web page; sends job announcements to appropriate agencies; writes classified and display advertisements. Assists with and coordinates classification reviews; conducts interviews as needed; researches and analyzes data and writes final report. Assists with administrative responsibility for payroll and development activities for employees, supervisors and management. Organizes and administers Employee Service Recognition events; identify employees to be recognized; schedules date of event; obtains employees' gift selections, and orders gifts; coordinates with caterer regarding menu; participates in setting up room for events; coordinates with City Manager and City Council members regarding presentations. Prepares probation status reports; notifies appropriate department of employees who have passed probation; enters probation ending date into the system. Prepares reports and spreadsheets identifying those employees requiring an evaluation and step increase; sends notification to all City department regarding employee performance evaluation procedures including time line and completion dates. Conducts and responds to salary, benefit, and classification surveys; computes and compiles survey data and results; assists with job analyses. Assists in employee training and personal development programs. May represent the City at job fairs and other employment related functions. QUALIFICATIONS Knowledge of: Basic principles and practices of human resources in a public agency setting. Technical principles and practices of human resources management specific to area of assignment. Modern office procedures, methods, and equipment including computers. Computer applications such as word processing, spreadsheets, and statistical databases. Principles and practices of fiscal, statistical, and administrative research and report preparation. Principles and procedures of record keeping. Principles of business letter writing and basic report preparation. Methods and techniques of public relations and customer service. Mathematical principles. English usage, spelling, grammar and punctuation. Pertinent federal, state, and local laws, codes, and regulations related to area of assignment. Basic methods and techniques of public speaking. Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, other agency representatives, and City staff. Ability to: Perform a full range of technical, advanced clerical and routine administrative and programmatic work of a specialized nature involving the use of independent judgment and personal initiative. Provide technical human resources management services independently in the absence of supervision. Participate in the administration of assigned human resources programs and functions. Answer questions and provide information to City employees, outside agencies, and the general public requiring the interpretation and explanation of human resources program, policies, and procedures. Maintain accurate, confidential and complete employee records. Understand the organization and operation of the City and of outside agencies as necessary to assume assigned responsibilities. Understand, interpret, and apply general and specific administrative and departmental policies and procedures. Effectively represent the City to employees and outside individuals and agencies. Research, compile, analyze, and interpret data. Participate in the preparation of a variety of reports. Prepare correspondence and memoranda. Implement and maintain standard filing systems. Type and/or enter data at a speed necessary for successful job performance. Operate and use modern office equipment including a computer and various software packages. Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person. Exercise good judgment and maintain confidentiality in maintaining critical and sensitive information, records, and reports. Organize work to meet priorities and deadlines. Work independently in the absence of supervision. Demonstrate an awareness and appreciation of the cultural diversity of the community. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Minimum Requirements Human Resources Technician I/II Education/Training: Two years of college with major course work in human resources, business administration, or a related field. Human Resources Technician I Experience: One year (full-time equivalent) of responsible clerical and technical experience including some experience in support of a human resources program area related to area of assignment. Human Resources Technician II Experience: Two years (full-time equivalent) of increasingly responsible technical, administrative, and advanced level clerical experience at a level comparable to a Human Resources Technician I with the City of Escondido. Supplemental Information NOTE: For a complete listing of job duties and qualifications, please refer to the corresponding job description, which can be obtained from the Human Resources Department or downloaded from the City's web site. The City of Escondido is committed to a drug and alcohol free workplace. All applicants will be subject to fingerprint investigation before a conditional offer of employment is extended. A pre-employment medical examination will be conducted following a conditional offer of employment for all positions. Safety sensitive positions will include a pre-employment drug screen. Positions subject to the Department of Transportation (DOT) regulations will be subject to DOT pre-employment drug testing and random drug and alcohol testing. SELECTION PROCEDURE Applications will be screened and the most qualified candidates will be invited to appear for testing. All positions require the ability to read, write and speak English. Types of tests may include written and/or oral examination, physical agility, practical exam or other appropriate job-related selection process. When testing is completed, candidates will be ranked on an eligibility list in the order of their test score. Selection for appointments is made from names certified on the eligibility list. All appointments are subject to the successful completion of background investigation including LIVESCAN fingerprinting, and will be required to submit verification of the legal right to work in the United States. Qualification by a medical examination will be required at the time of appointment. After appointment, classified employees must satisfactorily complete a probationary period to be eligible for regular status. In accordance with the Immigration Reform and Control Act of 1986, all new employees must produce proof of eligibility to work in the United States within the first three days of their employment. The City of Escondido participates in E-Verify®. The Loyalty Oath will be administered to all new employees on their first day of hire. New employees hired into positions that require a driver's license must provide proof of a valid California Driver's License of the appropriate class level on their first day of employment. Additional information regarding the essential functions and physical, environmental and communication demands of the position may be obtained from the Human Resources Department. If you require reasonable accommodation in the testing process, such as an alternate means of testing, you must contact the Human Resources Department by the final filing date to complete a Request for Reasonable Accommodation form. The provisions of this bulletin do not constitute an express or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. Note: Pursuant to California Civil Code section 1786.53, the City of Escondido shall provide to all job candidates a copy of any records of arrest, indictment, conviction, civil judicial action, tax lien or outstanding judgment which was obtained in the course of conducting an evaluation for employment, assignment, and/or promotion. A copy of this information, if received by the City, will be given to candidates within seven days of the City's receipt. VETERANS' PREFERENCE Eligible individuals are those who meet the following criteria: Served in the U.S. armed forces Received an honorable discharge Did not retire from military service Seeking employment with the City of Escondido for the first time. Guard and Reserve active duty for training purposes does not qualify for veterans' preference. Proof of eligibility (copy of DD-214) must be submitted at time of application, or later if the promulgation of the eligibility list will not be delayed. Veterans' preference credit will only be applied to eligible applicants who attained a passing grade (total score exclusive of credit) on the final open examination. ABOUT OUR CITY The City of Escondido is a prominent agricultural, commercial hub and residential center of North San Diego County. Located a short 30-minute drive from the beach, the mountains or downtown San Diego, Escondido residents enjoy the pleasure of a rural lifestyle with all the benefits of suburban living. Escondido is a diverse, vibrant community with many amenities. The city offers attractive homes in a wide range of prices, two lakes, several parks, a sports center, golf courses, restaurants, wineries, shopping centers, a variety of art galleries, entertainment venues, and a state of the art hospital. Established in 1888, the city's rich past brings charm and stability to the community; yet integrated with Escondido's treasured heritage is a progressive future, bright and brimming with promise. EOE The City of Escondido does not discriminate on the basis of race, color, religion, disability, sex, age, national origin, or sexual orientation. We will attempt to reasonably accommodate applicants with disabilities upon request. The City of Escondido offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental, vision, and life insurance. The Benefits of Choice program offers you a range of benefits. You choose the coverage that is right for you, your family and your budget. Read this e-Guide for an overview of your options, with links to additional details and forms. For a more detailed overview of this benefits package, please visit the Unclassified / Clerical / Technical Benefit Summary.
City of Henderson, NV
Henderson, Nevada, United States
Position Overview *This recruitment is limited to the first 150 applications received and will close to the public without notice while still accepting applications from internal employees. The City of Henderson announces an examination to create a consideration for hire list and to fill two (2) vacancies for the classification of Human Resources Technician (Part-Time/Temporary) in the Department of Human Resources. The consideration for hire list may be utilized to fill vacancies for this classification for up to one (1) year. Under general supervision, provides clerical, technical, and administrative support. Duties may include: Scheduling onsite job analyses utilizing Outlook Coordinating paperwork and following up to ensure timely completion of project-based work (utilizing email, Microsoft Teams, and/or phone) Reviewing and comparing paperwork for accuracy, completion, and discrepancies Data entry Assisting current HR Technicians with assigned duties Performing other duties as assigned Please Note: This posting is for the part-time/temporary Human Resources Technician classification. Candidates who are interested in the full - time Human Resources Technician classification must apply for that position separately by the deadline listed in the job posting. You can click here to be directed towards the full -tim e Human Resources Technician recruitment. Candidates who are interested in both part-time and full-time must apply for both positions separately. Candidates who apply for and are invited to move forward to both full-time and part-time will complete each assessment only once (the assessment score may be utilized for both recruitments) (this excludes the Selection interviews which will be done separately for full-time and part-time). A successful candidate will have experience with scheduling, have attention to detail, phone skills and etiquette, experience with Outlook (or similar system) and strong organizational skills. Position Information: This is a part-time, non-PERS position This recruitment is for a project-based, temporary assignment. This position is not eligible for any benefits Work schedule will vary and will not exceed 19 hours a week. Hours per week may increase/decrease based on Department need. May be required to work a flexible work schedule on any day Monday through Thursday. Click here to familiarize yourself with the job and its physical requirements. Click here to learn more about the Human Resources Department. Click here to see what it's like to live in/visit Henderson. Minimum Qualifications Graduation from high school or equivalent Three (3) years of full-time equivalent office administrative and customer service experience Note: An equivalent combination of related training and experience may be considered Sufficient keyboarding skills of 35 net words per minute Must pass a nationwide fingerprint-based record check, and a wants/warrants check Must complete Security Awareness and National Crime Information Center (NCIC)/Nevada Criminal Justice Information System (NCJIS) certification within six months of hire/transfer and be recertified every two years. Must maintain certifications in NCIC/NCJIS as a condition of continued employment Desirable: Prior experience in Human Resources Required Documents/Assessment Information DOCUMENTS REQUIRED AT THE TIME OF APPLICATION: 1) Completed Employment Application TYPING REQUIREMENTS: This position requires candidates to type 35 words per minute. Candidates will be required to complete an online typing test to verify that they meet the minimum typing requirements listed in the job description. All candidates with complete applications will be sent an email with a link to the typing test. This test must be completed by the date/time listed in the notice/invite. Candidates who successfully complete the online typing test will be moved to minimum qualification review. Candidates will be required to validate their typing test (retest) during the skills test and will be required to pass the typing portion based on the number of net words per minute (WPM) listed in the minimum qualifications on the job description. Candidates must pass both typing tests in order to move forward in the recruitment process. There are free practice typing tests online if you would like to gauge your speed and practice prior to the assessment date. However, you must pass the test we administer, and we will utilize the score you receive from our exam. ASSESSMENT DATES: Online Preliminary Typing Test (Pass/Fail) - Invites will be sent on Tuesday, June 18th, 2024 ( Candidates who pass the initial application screening ) Online Skills Assessment with Typing Validation (Weighted 30%) - Invites will be sent on Tuesday, July 2, 2024 ( Best-Qualified Candidates who pass the Preliminary Typing Test ) Virtual Oral Board Interview (Weighted 70%) - Invites will be sent on Wednesday, July 10, 2024 (Top-Scoring Candidates) Selection Interview - Wednesday, July 24, 2024 (Top-Scoring Candidates) All applicants will be notified by email or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement. IMPORTANT INFORMATION ON SCHEDULING ASSESSMENTS: If you are invited to participate in the assessment process, you will be required to self-schedule through the City of Henderson online application system. Please check your email and/or text messages on a regular basis after submitting your application for complete instructions, which include where and when to report. The assessment and selection process for this position will take place on the dates listed above and listed in the applicant notifications. All candidates who wish to be considered for this position must make themselves available to participate in the testing process at any time on any of the dates listed above or in the applicant notifications; and will need to be in Henderson, Nevada for any in-person assessments. Selection Process The selection process will begin with an employment application package screening, with the best-qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. The City will provide reasonable accommodation to qualified individuals with disabilities. It is the responsibility of the candidate requiring accommodation to contact the Human Resources Department (preferably in writing) at the time of application. Appointment may be subject to the successful and timely completion of a post offer pre-employment background investigation and medical/physical examination, including a drug/alcohol test. Please see the job description to view the physical requirements. The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. City of Henderson, Nevada Non-Represented: FLSA Non-Exempt Employees Benefits Summary HEALTHCARE AND INSURANCE Health Insurance: Medical, Prescription, Dental, Vision Employer paid Long Term Disability - Up to 60% of Base Wage, if approved Employer paid Term Life Insurance / AD&D - $50,000 or1X annual salary, whichever is greater Employee Assistance Program - 6 Free Visits Per Issue Per Year for Employee and Family Members in the Household, and Access to Work/Life Wellness Resources Medicare - Employee and City each pay 1.45% RETIREMENT Employer paid membership in the Nevada Public Employees Retirement System (PERS) No Social Security tax on employee's wages Retirement Health Savings (RHS) program Service based retiree health insurance premium subsidy after 15 years participating in this program PAID TIME OFF (PTO) Employees may carry over up to 988 hours of PTO each year From date of hire, new employee are credited with a minimum of 18 days* of PTO.After their first anniversary, employees will begin accruing PTO monthly as follows: Second year through fifth calendar years of service - 17.42 hours per month Sixth year through twelfth calendar years of service - 20.59 hours per month Thirteenth calendar year of service and beyond - 23.75 hours per month *Actual number of days and hours of PTO granted may vary by position BEREAVEMENT LEAVE Four (4) workdays of leave, with pay, per occurrence HOLIDAYS 13 paid holidays per year Two (2) floating holidays per year (one in first year if hired on or after July 1st) The ability to bank holidays, up to 152 hours, that fall on an employee’s regularly scheduled day off WORK WEEK Four-day, 9.5-hour workday, 38-hour work week Four-day, 10-hour workday, 40-hour work week for Police PERS positions VOLUNTARY BENEFITS IRC 457 Deferred Compensation Plan IRC 401aDeferred Compensation Plan - new/hireemployees only IRC125 Flexible Spending Arrangement (FSA) - Medical and Dependent Care Supplemental Insurance: Cancer/Catastrophic Illness, Accident, Short Term Disability, and Hospital Indemnity Auto and Home Insurance 529 College Savings Plan Supplemental Term Life Insurance Legal Insurance Pet Insurance Identity and Credit Protection PerkSpot Employee Discounts Program Long Term Care + Life Insurance NOTE: Benefits subject to change based on future administrative policy changes, changes to any applicable legislation, changes to elements of the City’s voluntary benefits program, and at the discretion of the City Manager or City Council Revised 03/24 Closing Date/Time: 6/18/2024 3:00 PM Pacific
Jun 06, 2024
Temporary
Position Overview *This recruitment is limited to the first 150 applications received and will close to the public without notice while still accepting applications from internal employees. The City of Henderson announces an examination to create a consideration for hire list and to fill two (2) vacancies for the classification of Human Resources Technician (Part-Time/Temporary) in the Department of Human Resources. The consideration for hire list may be utilized to fill vacancies for this classification for up to one (1) year. Under general supervision, provides clerical, technical, and administrative support. Duties may include: Scheduling onsite job analyses utilizing Outlook Coordinating paperwork and following up to ensure timely completion of project-based work (utilizing email, Microsoft Teams, and/or phone) Reviewing and comparing paperwork for accuracy, completion, and discrepancies Data entry Assisting current HR Technicians with assigned duties Performing other duties as assigned Please Note: This posting is for the part-time/temporary Human Resources Technician classification. Candidates who are interested in the full - time Human Resources Technician classification must apply for that position separately by the deadline listed in the job posting. You can click here to be directed towards the full -tim e Human Resources Technician recruitment. Candidates who are interested in both part-time and full-time must apply for both positions separately. Candidates who apply for and are invited to move forward to both full-time and part-time will complete each assessment only once (the assessment score may be utilized for both recruitments) (this excludes the Selection interviews which will be done separately for full-time and part-time). A successful candidate will have experience with scheduling, have attention to detail, phone skills and etiquette, experience with Outlook (or similar system) and strong organizational skills. Position Information: This is a part-time, non-PERS position This recruitment is for a project-based, temporary assignment. This position is not eligible for any benefits Work schedule will vary and will not exceed 19 hours a week. Hours per week may increase/decrease based on Department need. May be required to work a flexible work schedule on any day Monday through Thursday. Click here to familiarize yourself with the job and its physical requirements. Click here to learn more about the Human Resources Department. Click here to see what it's like to live in/visit Henderson. Minimum Qualifications Graduation from high school or equivalent Three (3) years of full-time equivalent office administrative and customer service experience Note: An equivalent combination of related training and experience may be considered Sufficient keyboarding skills of 35 net words per minute Must pass a nationwide fingerprint-based record check, and a wants/warrants check Must complete Security Awareness and National Crime Information Center (NCIC)/Nevada Criminal Justice Information System (NCJIS) certification within six months of hire/transfer and be recertified every two years. Must maintain certifications in NCIC/NCJIS as a condition of continued employment Desirable: Prior experience in Human Resources Required Documents/Assessment Information DOCUMENTS REQUIRED AT THE TIME OF APPLICATION: 1) Completed Employment Application TYPING REQUIREMENTS: This position requires candidates to type 35 words per minute. Candidates will be required to complete an online typing test to verify that they meet the minimum typing requirements listed in the job description. All candidates with complete applications will be sent an email with a link to the typing test. This test must be completed by the date/time listed in the notice/invite. Candidates who successfully complete the online typing test will be moved to minimum qualification review. Candidates will be required to validate their typing test (retest) during the skills test and will be required to pass the typing portion based on the number of net words per minute (WPM) listed in the minimum qualifications on the job description. Candidates must pass both typing tests in order to move forward in the recruitment process. There are free practice typing tests online if you would like to gauge your speed and practice prior to the assessment date. However, you must pass the test we administer, and we will utilize the score you receive from our exam. ASSESSMENT DATES: Online Preliminary Typing Test (Pass/Fail) - Invites will be sent on Tuesday, June 18th, 2024 ( Candidates who pass the initial application screening ) Online Skills Assessment with Typing Validation (Weighted 30%) - Invites will be sent on Tuesday, July 2, 2024 ( Best-Qualified Candidates who pass the Preliminary Typing Test ) Virtual Oral Board Interview (Weighted 70%) - Invites will be sent on Wednesday, July 10, 2024 (Top-Scoring Candidates) Selection Interview - Wednesday, July 24, 2024 (Top-Scoring Candidates) All applicants will be notified by email or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement. IMPORTANT INFORMATION ON SCHEDULING ASSESSMENTS: If you are invited to participate in the assessment process, you will be required to self-schedule through the City of Henderson online application system. Please check your email and/or text messages on a regular basis after submitting your application for complete instructions, which include where and when to report. The assessment and selection process for this position will take place on the dates listed above and listed in the applicant notifications. All candidates who wish to be considered for this position must make themselves available to participate in the testing process at any time on any of the dates listed above or in the applicant notifications; and will need to be in Henderson, Nevada for any in-person assessments. Selection Process The selection process will begin with an employment application package screening, with the best-qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. The City will provide reasonable accommodation to qualified individuals with disabilities. It is the responsibility of the candidate requiring accommodation to contact the Human Resources Department (preferably in writing) at the time of application. Appointment may be subject to the successful and timely completion of a post offer pre-employment background investigation and medical/physical examination, including a drug/alcohol test. Please see the job description to view the physical requirements. The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. City of Henderson, Nevada Non-Represented: FLSA Non-Exempt Employees Benefits Summary HEALTHCARE AND INSURANCE Health Insurance: Medical, Prescription, Dental, Vision Employer paid Long Term Disability - Up to 60% of Base Wage, if approved Employer paid Term Life Insurance / AD&D - $50,000 or1X annual salary, whichever is greater Employee Assistance Program - 6 Free Visits Per Issue Per Year for Employee and Family Members in the Household, and Access to Work/Life Wellness Resources Medicare - Employee and City each pay 1.45% RETIREMENT Employer paid membership in the Nevada Public Employees Retirement System (PERS) No Social Security tax on employee's wages Retirement Health Savings (RHS) program Service based retiree health insurance premium subsidy after 15 years participating in this program PAID TIME OFF (PTO) Employees may carry over up to 988 hours of PTO each year From date of hire, new employee are credited with a minimum of 18 days* of PTO.After their first anniversary, employees will begin accruing PTO monthly as follows: Second year through fifth calendar years of service - 17.42 hours per month Sixth year through twelfth calendar years of service - 20.59 hours per month Thirteenth calendar year of service and beyond - 23.75 hours per month *Actual number of days and hours of PTO granted may vary by position BEREAVEMENT LEAVE Four (4) workdays of leave, with pay, per occurrence HOLIDAYS 13 paid holidays per year Two (2) floating holidays per year (one in first year if hired on or after July 1st) The ability to bank holidays, up to 152 hours, that fall on an employee’s regularly scheduled day off WORK WEEK Four-day, 9.5-hour workday, 38-hour work week Four-day, 10-hour workday, 40-hour work week for Police PERS positions VOLUNTARY BENEFITS IRC 457 Deferred Compensation Plan IRC 401aDeferred Compensation Plan - new/hireemployees only IRC125 Flexible Spending Arrangement (FSA) - Medical and Dependent Care Supplemental Insurance: Cancer/Catastrophic Illness, Accident, Short Term Disability, and Hospital Indemnity Auto and Home Insurance 529 College Savings Plan Supplemental Term Life Insurance Legal Insurance Pet Insurance Identity and Credit Protection PerkSpot Employee Discounts Program Long Term Care + Life Insurance NOTE: Benefits subject to change based on future administrative policy changes, changes to any applicable legislation, changes to elements of the City’s voluntary benefits program, and at the discretion of the City Manager or City Council Revised 03/24 Closing Date/Time: 6/18/2024 3:00 PM Pacific
Introduction THIS IS A NEW ASSEMBLED EXAMINATION . The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Supplemental Questionnaire : A properly completed Supplemental Questionnaire must be submitted with each application. Failure to submit the Supplemental Questionnaire will result in disqualification. Qualified bilingual persons who speak English and are also fluent in: Spanish, Chinese, Vietnamese, Cambodian, Laotian, Korean, Mien, Tagalog, Amharic, Farsi, Dari, Tigrigna, Russian, Romanian or Sign Languages are especially encouraged to apply. There is an additional bi-weekly compensation for persons in positions designated bilingual. Qualified candidates may be tested to demonstrate language proficiency. Applications and SupplementalQuestionnaireswill onlybe accepted on-line. DESCRIPTION THE AGENCY The Alameda County Social Services Agency (SSA) is comprised of 2,400 men and women working collectively and in partnership with community-based organizations to serve the needs of the community. Services are provided through four departments: Administration and Finance, Adult and Aging Services, Children and Family Services, and Workforce and Benefits Administration. THE POSITION Eligibility Services Technicians are specialists in assisting individuals, families and children enroll in or maintain health coverage and determining initial and on-going eligibility for programs such as CalFresh, General Assistance, CalWORKs and/or Medi-Cal. The current openings are in Oakland and Hayward. There are four levels of staffing for the Eligibility Services Technician Series. Eligibility Services Technicians I-III are a flexibly-staffed class; work is expected to be performed at the Eligibility Services Technician III level, but with initial selection made at the Eligibility Services TechnicianI (or entry) level.Eligibility Services TechnicianIV represents the senior level of the series and is filled through the Alameda County Civil Service examination process. Eligibility Services Technician Iare required to participate in specialized training classes in preparation of learning effective interviewing techniques, appropriate computerized case management and applicable Federal, State and County regulatory requirements. They are expected to flex-promote to Eligibility Services Technician II after successfully completing six months of training and the demonstration of excellent work habits and job performance. Eligibility Services TechnicianIIs are expected to maintain excellent work habits, gain work experience and demonstrate program proficiency which qualifies them to flex-promote toEligibility Services TechnicianIII after the equivalent of one year full-time service. Appointments to Eligibility Services TechnicianI and Eligibility Services TechnicianII will not be extended beyond six months and one year, respectively. THE IDEAL CANDIDATE The Ideal Candidate for the positions of Eligibility Service Technician I -- III is committed to providing exceptional customer service and possesses a background of performing community service or a work history in working face-to face or over-the-phone with individuals from various multi-cultural and socio-economic backgrounds. The Ideal Candidate is an effective communicator; displays excellent interpersonal skills, quickly grasps new concepts and is able to disseminate information accurately and quickly to Social Services applicants and recipients. The Ideal Candidate has well-developed work habits and exceptional skills using computers and Windows-based software. Additionally, the Ideal Candidate will be able to: • Perform clerical work that involves independent judgment and requires accuracy and speed. • Make accurate arithmetical computations. • Understand and follow complex oral and written directions. • Establish and maintain cooperative working relationships with co-workers and the public. To learn more about the exciting work of our Eligibility Service Technicians, please watch the short video below. MINIMUM QUALIFICATIONS Either I Experience: The equivalent of one year of experience in the class of Specialist Clerk I or higher in the Alameda County classified service (non-classified includes District Attorney’s Office, Hospital Authority, and the Consolidated Courts). Or II Experience: The equivalent of one year of full-time, paid and/or volunteer general office experience, involving public contact via face-to-face or over-the-phone, interviewing and obtaining personal information from the general public. License: Possession of a valid California Motor Vehicle Operator's license is required. NOTE: The Civil Service Commission may modify the Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of: • Modern office practices and procedures, including business correspondence and filing and standard office equipment operation. Ability to: • Communicate effectively in writing and orally. • Establish and maintain cooperative and objective relationships with the general public, culturally diverse populations, other departments/agencies and co-workers. • Deal impartially and with restraint in stressful situations. • Demonstrate good customer service, interpersonal sensitivity and diplomacy when working with others regarding sensitive or crisis situations. • Perform mathematical computations accurately. • Follow complex oral and written instructions. • Use computers and software applications effectively • Use office equipment such as fax, printers, copiers and scanners EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: 1) A review of applicants' applications and supplemental questionnaire to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. 2) Virtual Written Examination (Weighted Pass/Fail) : A multiple-choice written test that will be weighted as qualifying only. 3) Virtual Computer Skills Assessment (Weighted Pass/Fail) : A typing test that will be weighted as qualifying only. 4) Oral Panel Interview Examination (Weighted as 100% of the final examination score) : If the candidate is successful in the written and typing test portions of the examination process, then the candidate will be invited to participate in an oral panel interview where they will be asked about past job experiences relating to the core competencies that successful incumbents of the job possess. The candidate who passes this portion of the exam will then be scored and put into rank order. The oral panel interview examination may also serve as the hiring interview at the discretion of the hiring authority. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. We reserve the right to make changes to the announced examination components . Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, https://hrs.alamedacountyca.gov . RECRUITMENT AND SELECTION PLAN Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance.The following dates are tentative and subject to change based on the needs of the Agency. TENTATIVE RECRUITMENT PLAN: Deadline for Filing: 5:00 PM Monday, June 24, 2024 Review of Minimum Qualifications: Wednesday, July 17, 2024 Virtual Written Examination: Week of August 12, 2024 Virtual Performance Examination: Week of September 20, 2024 Virtual Civil Service Oral Examination: Week of November 4, 2024 Notification of Results: Week of November 18, 2024 TENTATIVE SELECTION PLAN: Departmental Hiring Interviews: *Combined Process *If designated as a combined oral examination/hiring interview, in addition to establishing an eligibility list, the oral interviews may serve as the final selection interview for vacancies in this classification. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes.To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date offiling. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website: https://hrs.alamedacountyca.gov BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Closing Date/Time: 6/24/2024 5:00:00 PM
Jun 11, 2024
Full Time
Introduction THIS IS A NEW ASSEMBLED EXAMINATION . The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Supplemental Questionnaire : A properly completed Supplemental Questionnaire must be submitted with each application. Failure to submit the Supplemental Questionnaire will result in disqualification. Qualified bilingual persons who speak English and are also fluent in: Spanish, Chinese, Vietnamese, Cambodian, Laotian, Korean, Mien, Tagalog, Amharic, Farsi, Dari, Tigrigna, Russian, Romanian or Sign Languages are especially encouraged to apply. There is an additional bi-weekly compensation for persons in positions designated bilingual. Qualified candidates may be tested to demonstrate language proficiency. Applications and SupplementalQuestionnaireswill onlybe accepted on-line. DESCRIPTION THE AGENCY The Alameda County Social Services Agency (SSA) is comprised of 2,400 men and women working collectively and in partnership with community-based organizations to serve the needs of the community. Services are provided through four departments: Administration and Finance, Adult and Aging Services, Children and Family Services, and Workforce and Benefits Administration. THE POSITION Eligibility Services Technicians are specialists in assisting individuals, families and children enroll in or maintain health coverage and determining initial and on-going eligibility for programs such as CalFresh, General Assistance, CalWORKs and/or Medi-Cal. The current openings are in Oakland and Hayward. There are four levels of staffing for the Eligibility Services Technician Series. Eligibility Services Technicians I-III are a flexibly-staffed class; work is expected to be performed at the Eligibility Services Technician III level, but with initial selection made at the Eligibility Services TechnicianI (or entry) level.Eligibility Services TechnicianIV represents the senior level of the series and is filled through the Alameda County Civil Service examination process. Eligibility Services Technician Iare required to participate in specialized training classes in preparation of learning effective interviewing techniques, appropriate computerized case management and applicable Federal, State and County regulatory requirements. They are expected to flex-promote to Eligibility Services Technician II after successfully completing six months of training and the demonstration of excellent work habits and job performance. Eligibility Services TechnicianIIs are expected to maintain excellent work habits, gain work experience and demonstrate program proficiency which qualifies them to flex-promote toEligibility Services TechnicianIII after the equivalent of one year full-time service. Appointments to Eligibility Services TechnicianI and Eligibility Services TechnicianII will not be extended beyond six months and one year, respectively. THE IDEAL CANDIDATE The Ideal Candidate for the positions of Eligibility Service Technician I -- III is committed to providing exceptional customer service and possesses a background of performing community service or a work history in working face-to face or over-the-phone with individuals from various multi-cultural and socio-economic backgrounds. The Ideal Candidate is an effective communicator; displays excellent interpersonal skills, quickly grasps new concepts and is able to disseminate information accurately and quickly to Social Services applicants and recipients. The Ideal Candidate has well-developed work habits and exceptional skills using computers and Windows-based software. Additionally, the Ideal Candidate will be able to: • Perform clerical work that involves independent judgment and requires accuracy and speed. • Make accurate arithmetical computations. • Understand and follow complex oral and written directions. • Establish and maintain cooperative working relationships with co-workers and the public. To learn more about the exciting work of our Eligibility Service Technicians, please watch the short video below. MINIMUM QUALIFICATIONS Either I Experience: The equivalent of one year of experience in the class of Specialist Clerk I or higher in the Alameda County classified service (non-classified includes District Attorney’s Office, Hospital Authority, and the Consolidated Courts). Or II Experience: The equivalent of one year of full-time, paid and/or volunteer general office experience, involving public contact via face-to-face or over-the-phone, interviewing and obtaining personal information from the general public. License: Possession of a valid California Motor Vehicle Operator's license is required. NOTE: The Civil Service Commission may modify the Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of: • Modern office practices and procedures, including business correspondence and filing and standard office equipment operation. Ability to: • Communicate effectively in writing and orally. • Establish and maintain cooperative and objective relationships with the general public, culturally diverse populations, other departments/agencies and co-workers. • Deal impartially and with restraint in stressful situations. • Demonstrate good customer service, interpersonal sensitivity and diplomacy when working with others regarding sensitive or crisis situations. • Perform mathematical computations accurately. • Follow complex oral and written instructions. • Use computers and software applications effectively • Use office equipment such as fax, printers, copiers and scanners EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: 1) A review of applicants' applications and supplemental questionnaire to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. 2) Virtual Written Examination (Weighted Pass/Fail) : A multiple-choice written test that will be weighted as qualifying only. 3) Virtual Computer Skills Assessment (Weighted Pass/Fail) : A typing test that will be weighted as qualifying only. 4) Oral Panel Interview Examination (Weighted as 100% of the final examination score) : If the candidate is successful in the written and typing test portions of the examination process, then the candidate will be invited to participate in an oral panel interview where they will be asked about past job experiences relating to the core competencies that successful incumbents of the job possess. The candidate who passes this portion of the exam will then be scored and put into rank order. The oral panel interview examination may also serve as the hiring interview at the discretion of the hiring authority. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. We reserve the right to make changes to the announced examination components . Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, https://hrs.alamedacountyca.gov . RECRUITMENT AND SELECTION PLAN Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance.The following dates are tentative and subject to change based on the needs of the Agency. TENTATIVE RECRUITMENT PLAN: Deadline for Filing: 5:00 PM Monday, June 24, 2024 Review of Minimum Qualifications: Wednesday, July 17, 2024 Virtual Written Examination: Week of August 12, 2024 Virtual Performance Examination: Week of September 20, 2024 Virtual Civil Service Oral Examination: Week of November 4, 2024 Notification of Results: Week of November 18, 2024 TENTATIVE SELECTION PLAN: Departmental Hiring Interviews: *Combined Process *If designated as a combined oral examination/hiring interview, in addition to establishing an eligibility list, the oral interviews may serve as the final selection interview for vacancies in this classification. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes.To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date offiling. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website: https://hrs.alamedacountyca.gov BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Closing Date/Time: 6/24/2024 5:00:00 PM
Introduction This recruitment is being conducted to fill temporary positions for upcoming election. Elections are run by the people and for the people. The San Joaquin County Registrar of Voters Office is looking for enthusiastic, detail-oriented people to join our staff to assist us with candidate's services, official ballots, voter information materials, proofreading, precinct operations, poll workers, voter registration, vote-by-mail, ballot counting and reconciliation and/or voting systems support. The Registrar of Voters Office conducts fair, accurate, secure and transparent elections and serves all of our "customers" (voters, candidates, campaigns, interested observers, community groups, etc.) with the highest level of integrity and efficiency. Pre-Employment Background : Potential new hires into this classification are required to successfully pass a pre-employment background investigation as a condition of employment. Final appointment cannot be made unless the eligible has successfully completed the background process. There are various assignments for Election Technicians. Read below for a brief description of each: Elections Technician- Candidate Services : Typical duties will include review of legal documents to verify compliance; assist candidates in filing and processing nomination documents; handle confidential information and follow strict guidelines; typing and data entry; signature verification. The ideal candidate will be detail-oriented, have strong customer service skills, and the ability read, write and proofread documents. Elections Technician- Precinct Operations : There are several parts to this position. Candidates will assist with staffing polling locations and election night workers in an office setting. After being provided on-the-job training, this assignment will also set up and conduct election-related trainings regarding California Election Laws and Procedures for election day workers; This position will travel to and from the training center using their personal vehicle (mileage reimbursement will be provided); set up, and operate election training equipment, laptop, projector and microphones; lift items (up to 40 lbs.) Candidates will assist with operating our election day help desk for workers on election day/night and assist with the completion of the Post-Election canvass. The ideal candidate will have experience conducting classes, training, seminars/workshops or presentations; organizing, supervising or coordinating work activities of a group of 5-10 people; prior experience in election-related activities preferred. Elections Technician- Technical Support : This assignment will provide entry-level support in the testing, implementation and maintenance of applications across multiple platforms and technologies related to election voting equipment and voting system procedures; test and prepare voting equipment; and support the Call Center on Election Day. The ideal candidate will have experience in a helpdesk or call center setting; knowledge of basic computer science or information systems; and the ability to follow precise directions from supervisor. Elections Technician- Voter Registration/Vote-by-Mail : Incumbents will assist voters with election related questions, in person and over the phone; scan and process voter registration cards; check and verify signatures of Vote-by-Mail (absentee voters); and remove ballots from envelopes and inspect for processing. The ideal candidate will have experience in general office clerical work; be proficient in data entry and familiar with standard office equipment. The hours and length of job assignment for each area will vary. Typically, all positions will work 30-40 hours per week, with possible overtime, including evenings, weekends and holidays. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline. NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. TYPICAL DUTIES Researches and applies election and related codes and regulations relevant to the assignment. Assists with candidate filings, including processing of candidate documents; accepts and proofreads candidate statements of qualifications; verifies residence and political affiliation; accepts filing fees. Responds to questions and inquiries from candidates, representatives of candidates, office holders, voters and the general public about campaign requirements, voting regulations, and general information about elections; takes and transmits messages. Prepares a variety of correspondence, forms, legal documents, audits, reports, and other written communication; reconciles accounts; prepares and posts deposits; processes and tracks invoices and payments. Verifies, codes and enters information into the data entry system; assists in maintaining master file of registered voters, street index and/or other elections files. Processes voter registration documents, absentee voter applications and ballots, and other election-related documents; verifies signatures on candidate nomination petitions; maintains and updates voter registration files; ensures compliance to all regulatory requirements. Operates a variety of office machines, including voter machines and computers. Computes and collects fees; issues receipts; sells maps and voter indices; accepts filing fees. May supervise deployment/collection centers for elections; issues receipts for ballots and supplies; recruits and trains staff and election officers on policies and procedures and state and federal regulations; recruits polling places and evaluates sites for accessibility in compliance with state and federal guidelines; participates in and/or coordinates community outreach and voter registration activities as assigned. MINIMUM QUALIFICATIONS Either Pattern I Experience : One year of work experience in a California Elections Office at a level equal to or higher than Elections Technician Trainee in San Joaquin County service. Or Pattern II Experience : Two years of general clerical or office technical work, which included substantial public contact. Substitutions : a) One year of business training in an approved vocational training program may substitute for one year of the above-required general clerical or office technical experience; OR b) Completion of 30 semester/45 quarter units at an accredited college or university may substitute for one year of the above-required general clerical or office technical experience. AND License : Possession of a valid California driver’s license. Special Requirement : Most positions require the ability to use computers and/or word processing equipment. If required by the nature of the position, demonstrated general or software-specific computer proficiency may be required prior to appointment. KNOWLEDGE General office practices and procedures; provisions of various federal, state and local laws, rules, regulations and ordinances related to the election process; basic computer and modern office automation technology and computer software programs relevant to department operations; basic filing and recordkeeping systems; standard correspondence and report format; language mechanics; public relation techniques; basic arithmetical operations related to clerical processes. ABILITY Understand, interpret and apply federal, state, and local laws, rules, regulations and ordinances that relate to the elections process; read, write clearly and legibly; perform basic arithmetical operations; match names and numbers; utilize standard office procedures; operate computers and related software; establish and maintain effective working relationships with employees and the general public; communicate effectively, both orally and in writing; operate a variety of specialized office machines such as ballot card reader and microfiche reader. PHYSICAL/MENTAL REQUIREMENTS Mobility -Frequent operation of a data entry device, repetitive motion, sitting for long periods, walking; occasional standing, pushing, pulling, bending, squatting, climbing, driving; Lifting -Frequently 5 pounds or less; occasionally 5 to 30 pounds; Visual -Constant good overall vision and reading/close-up work; frequent color perception and use of eye/hand coordination; occasional use of depth perception and peripheral vision; Hearing/Talking -Frequent hearing of normal speech, hearing/talking on the telephone, talking in person; Emotional/Psychological -Frequent decision making, concentration, and public contact; Special Requirements -Some assignments may require working weekends, nights, and/or occasional overtime; Environmental -Occasional exposure to varied weather conditions. San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Selection Procedures Applicants for part-time and temporary recruitments who meet the minimum qualifications are either referred to the hiring department for further selection or they may be required to take a written examination. If a written examination is given, the top candidates may be referred to the hiring department for further selection. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Physical Exam : Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-employment Drug Screening Exam : Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grandparent, grandchild or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when: They are related to the Appointing Authority, or The employment would result in one of them supervising the work of the other Department Heads may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job, you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Apply Online: www.sjgov.org/department/hr By mail or in person: San Joaquin County Human Resources 44 N. San Joaquin Street Suite 330 Stockton, CA 95202 Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For current employment opportunities please call our 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. ( The County assumes no responsibility for mailed applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Continuous
Jun 06, 2024
Temporary
Introduction This recruitment is being conducted to fill temporary positions for upcoming election. Elections are run by the people and for the people. The San Joaquin County Registrar of Voters Office is looking for enthusiastic, detail-oriented people to join our staff to assist us with candidate's services, official ballots, voter information materials, proofreading, precinct operations, poll workers, voter registration, vote-by-mail, ballot counting and reconciliation and/or voting systems support. The Registrar of Voters Office conducts fair, accurate, secure and transparent elections and serves all of our "customers" (voters, candidates, campaigns, interested observers, community groups, etc.) with the highest level of integrity and efficiency. Pre-Employment Background : Potential new hires into this classification are required to successfully pass a pre-employment background investigation as a condition of employment. Final appointment cannot be made unless the eligible has successfully completed the background process. There are various assignments for Election Technicians. Read below for a brief description of each: Elections Technician- Candidate Services : Typical duties will include review of legal documents to verify compliance; assist candidates in filing and processing nomination documents; handle confidential information and follow strict guidelines; typing and data entry; signature verification. The ideal candidate will be detail-oriented, have strong customer service skills, and the ability read, write and proofread documents. Elections Technician- Precinct Operations : There are several parts to this position. Candidates will assist with staffing polling locations and election night workers in an office setting. After being provided on-the-job training, this assignment will also set up and conduct election-related trainings regarding California Election Laws and Procedures for election day workers; This position will travel to and from the training center using their personal vehicle (mileage reimbursement will be provided); set up, and operate election training equipment, laptop, projector and microphones; lift items (up to 40 lbs.) Candidates will assist with operating our election day help desk for workers on election day/night and assist with the completion of the Post-Election canvass. The ideal candidate will have experience conducting classes, training, seminars/workshops or presentations; organizing, supervising or coordinating work activities of a group of 5-10 people; prior experience in election-related activities preferred. Elections Technician- Technical Support : This assignment will provide entry-level support in the testing, implementation and maintenance of applications across multiple platforms and technologies related to election voting equipment and voting system procedures; test and prepare voting equipment; and support the Call Center on Election Day. The ideal candidate will have experience in a helpdesk or call center setting; knowledge of basic computer science or information systems; and the ability to follow precise directions from supervisor. Elections Technician- Voter Registration/Vote-by-Mail : Incumbents will assist voters with election related questions, in person and over the phone; scan and process voter registration cards; check and verify signatures of Vote-by-Mail (absentee voters); and remove ballots from envelopes and inspect for processing. The ideal candidate will have experience in general office clerical work; be proficient in data entry and familiar with standard office equipment. The hours and length of job assignment for each area will vary. Typically, all positions will work 30-40 hours per week, with possible overtime, including evenings, weekends and holidays. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline. NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. TYPICAL DUTIES Researches and applies election and related codes and regulations relevant to the assignment. Assists with candidate filings, including processing of candidate documents; accepts and proofreads candidate statements of qualifications; verifies residence and political affiliation; accepts filing fees. Responds to questions and inquiries from candidates, representatives of candidates, office holders, voters and the general public about campaign requirements, voting regulations, and general information about elections; takes and transmits messages. Prepares a variety of correspondence, forms, legal documents, audits, reports, and other written communication; reconciles accounts; prepares and posts deposits; processes and tracks invoices and payments. Verifies, codes and enters information into the data entry system; assists in maintaining master file of registered voters, street index and/or other elections files. Processes voter registration documents, absentee voter applications and ballots, and other election-related documents; verifies signatures on candidate nomination petitions; maintains and updates voter registration files; ensures compliance to all regulatory requirements. Operates a variety of office machines, including voter machines and computers. Computes and collects fees; issues receipts; sells maps and voter indices; accepts filing fees. May supervise deployment/collection centers for elections; issues receipts for ballots and supplies; recruits and trains staff and election officers on policies and procedures and state and federal regulations; recruits polling places and evaluates sites for accessibility in compliance with state and federal guidelines; participates in and/or coordinates community outreach and voter registration activities as assigned. MINIMUM QUALIFICATIONS Either Pattern I Experience : One year of work experience in a California Elections Office at a level equal to or higher than Elections Technician Trainee in San Joaquin County service. Or Pattern II Experience : Two years of general clerical or office technical work, which included substantial public contact. Substitutions : a) One year of business training in an approved vocational training program may substitute for one year of the above-required general clerical or office technical experience; OR b) Completion of 30 semester/45 quarter units at an accredited college or university may substitute for one year of the above-required general clerical or office technical experience. AND License : Possession of a valid California driver’s license. Special Requirement : Most positions require the ability to use computers and/or word processing equipment. If required by the nature of the position, demonstrated general or software-specific computer proficiency may be required prior to appointment. KNOWLEDGE General office practices and procedures; provisions of various federal, state and local laws, rules, regulations and ordinances related to the election process; basic computer and modern office automation technology and computer software programs relevant to department operations; basic filing and recordkeeping systems; standard correspondence and report format; language mechanics; public relation techniques; basic arithmetical operations related to clerical processes. ABILITY Understand, interpret and apply federal, state, and local laws, rules, regulations and ordinances that relate to the elections process; read, write clearly and legibly; perform basic arithmetical operations; match names and numbers; utilize standard office procedures; operate computers and related software; establish and maintain effective working relationships with employees and the general public; communicate effectively, both orally and in writing; operate a variety of specialized office machines such as ballot card reader and microfiche reader. PHYSICAL/MENTAL REQUIREMENTS Mobility -Frequent operation of a data entry device, repetitive motion, sitting for long periods, walking; occasional standing, pushing, pulling, bending, squatting, climbing, driving; Lifting -Frequently 5 pounds or less; occasionally 5 to 30 pounds; Visual -Constant good overall vision and reading/close-up work; frequent color perception and use of eye/hand coordination; occasional use of depth perception and peripheral vision; Hearing/Talking -Frequent hearing of normal speech, hearing/talking on the telephone, talking in person; Emotional/Psychological -Frequent decision making, concentration, and public contact; Special Requirements -Some assignments may require working weekends, nights, and/or occasional overtime; Environmental -Occasional exposure to varied weather conditions. San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Selection Procedures Applicants for part-time and temporary recruitments who meet the minimum qualifications are either referred to the hiring department for further selection or they may be required to take a written examination. If a written examination is given, the top candidates may be referred to the hiring department for further selection. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Physical Exam : Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-employment Drug Screening Exam : Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grandparent, grandchild or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when: They are related to the Appointing Authority, or The employment would result in one of them supervising the work of the other Department Heads may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job, you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Apply Online: www.sjgov.org/department/hr By mail or in person: San Joaquin County Human Resources 44 N. San Joaquin Street Suite 330 Stockton, CA 95202 Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For current employment opportunities please call our 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. ( The County assumes no responsibility for mailed applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Continuous
CITY OF ORLANDO, FL
Orlando, Florida, United States
Description This is a full-time CONTRACT position with the same benefits as Regular full-time. Most contracts are renewable for terms of one year. TYPING TEST MAY BE REQUIRED. SEE "MINIMUM REQUIREMENTS," BELOW, FOR DETAILS. >> MULTIPLE POSITIONS AVAILABLE << Starting Salary: $17.66 per hour Who We Are Orlando, The City Beautiful For most of Orlando’s history we’ve been the place everyone wants to visit. Today, we’re also the place where everyone wants to live and do business. List after list has Orlando as one of the fastest growing cities in America. We’re transitioning from our role as the young upstart to a more mature, global city. This didn’t happen by accident. Together as a community, we developed a shared vision for our city focused on creating partnerships and we’ve transformed Orlando from a place that was packed with potential into a city on the rise. Our vision ensures we are an inclusive, compassionate community that is generating jobs, becoming the most sustainable city in the nation, keeping our community safe, making it easier to get around, and increasing the quality of life. Together, we can continue realizing all our city’s potential. Come be part of our community with the City of Orlando. NATURE OF WORK: Under the direction of the Customer Service Supervisor, this position performs responsible work involving the processing and issuance of permits and/or review and issuance of Business Tax Receipts within the Permitting Services Division. Utilizing customer service skills, exercising discretion and incorporating tact and diplomacy to explain basic code requirements and office policies in person, over the phone and electronically. Minimum Requirements High school graduate required plus six (6) months customer service experience involving public contact, preferably in zoning, building, engineering, fire protection, planning, business tax receipts required or related areas; or an equivalent combination of education, training and experience. Must be able to type 25 CWPM, effectively communicate both verbally and in written form and possess basic computer skills Typing Test Information: Tests are administered by invitation only. Only applicants meeting the minimum qualifications will be invited via email. Invitations will be sent to the email address listed on the application. Applicants will have (3) three days from the date of the invitation to complete the test. Tests may be completed virtually or onsite. Applicants are allowed one opportunity to pass the typing test within a posting period or any given 30 days. Scores are valid for one year IMPORTANT: To be eligible to proceed forward in the application process, applicants must meet the minimum qualifications listed in the position description. Please ensure your application provides details of all relevant experience related to the position. If you have questions or need clarification concerning the position or application process, please contact Human Resources at jobs@orlando.gov or 407.246.2062. Supplemental Information City of Orlando Benefits If this posting indicates a degree is required, the following experience will apply in lieu of any degree as follows: Two (2) years of direct experience for an associate degree; Four (4) years of direct experience for a bachelor's degree; Six (6) years of direct experience for a master's degree; or Nine (9) years of direct experience for a doctoral degree Closing Date/Time: 6/18/2024 12:00 AM Eastern
Jun 11, 2024
Full Time
Description This is a full-time CONTRACT position with the same benefits as Regular full-time. Most contracts are renewable for terms of one year. TYPING TEST MAY BE REQUIRED. SEE "MINIMUM REQUIREMENTS," BELOW, FOR DETAILS. >> MULTIPLE POSITIONS AVAILABLE << Starting Salary: $17.66 per hour Who We Are Orlando, The City Beautiful For most of Orlando’s history we’ve been the place everyone wants to visit. Today, we’re also the place where everyone wants to live and do business. List after list has Orlando as one of the fastest growing cities in America. We’re transitioning from our role as the young upstart to a more mature, global city. This didn’t happen by accident. Together as a community, we developed a shared vision for our city focused on creating partnerships and we’ve transformed Orlando from a place that was packed with potential into a city on the rise. Our vision ensures we are an inclusive, compassionate community that is generating jobs, becoming the most sustainable city in the nation, keeping our community safe, making it easier to get around, and increasing the quality of life. Together, we can continue realizing all our city’s potential. Come be part of our community with the City of Orlando. NATURE OF WORK: Under the direction of the Customer Service Supervisor, this position performs responsible work involving the processing and issuance of permits and/or review and issuance of Business Tax Receipts within the Permitting Services Division. Utilizing customer service skills, exercising discretion and incorporating tact and diplomacy to explain basic code requirements and office policies in person, over the phone and electronically. Minimum Requirements High school graduate required plus six (6) months customer service experience involving public contact, preferably in zoning, building, engineering, fire protection, planning, business tax receipts required or related areas; or an equivalent combination of education, training and experience. Must be able to type 25 CWPM, effectively communicate both verbally and in written form and possess basic computer skills Typing Test Information: Tests are administered by invitation only. Only applicants meeting the minimum qualifications will be invited via email. Invitations will be sent to the email address listed on the application. Applicants will have (3) three days from the date of the invitation to complete the test. Tests may be completed virtually or onsite. Applicants are allowed one opportunity to pass the typing test within a posting period or any given 30 days. Scores are valid for one year IMPORTANT: To be eligible to proceed forward in the application process, applicants must meet the minimum qualifications listed in the position description. Please ensure your application provides details of all relevant experience related to the position. If you have questions or need clarification concerning the position or application process, please contact Human Resources at jobs@orlando.gov or 407.246.2062. Supplemental Information City of Orlando Benefits If this posting indicates a degree is required, the following experience will apply in lieu of any degree as follows: Two (2) years of direct experience for an associate degree; Four (4) years of direct experience for a bachelor's degree; Six (6) years of direct experience for a master's degree; or Nine (9) years of direct experience for a doctoral degree Closing Date/Time: 6/18/2024 12:00 AM Eastern
Oklahoma State Department of Health
Canadian County, Oklahoma, United States
Job Posting Title Administrative Technician III Agency 340 OKLAHOMA STATE DEPARTMENT OF HEALTH Supervisory Organization 340 District 2 Job Posting End Date (Continuous if Blank) Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Full time Job Type Regular Compensation The annual salary for this position is up to $38,072.00, based on education and experience. Why you’ll love it here! RESPECT. COLLABORATION. SERVICE. The Oklahoma State Department of Health (OSDH) is committed to leading Oklahoma to prosperity through health. Our mission is to protect and promote health, prevent disease and injury, and cultivate conditions by which Oklahomans can thrive. Check out why we are passionate about public health and believe it is the career for you!!! Oh yeah, did we mention perks? We know that benefits matter and that is why we offer a competitive benefits package for all eligible employees. Generous state paid benefit allowance to help cover insurance premiums. A wide choice of insurance plans with no pre-existing condition exclusions or limitations. Flexible spending accounts for health care expenses and/or dependent care. Retirement Savings Plan with a generous match. 15 days of vacation and 15 days of sick leave the first year for full time employees. 11 paid holidays a year. Student Loan repayment options & tuition reimbursement. Employee discounts with a variety of companies and venders. Longevity Bonus for years of service Job Description Position Description: This position will independently perform technical clerical duties and provide support to professional and technical staff of the county health department. Positions in this job family are assigned duties and responsibilities involving document production and management through a variety of manual or technological processes. This may include preparing correspondence, reports or other documents, maintaining various filing systems, including computer records of various activities, reviewing and processing applications for permits or licenses, assisting agency customers with inquiries or problems concerning an assigned program area, processing various types of claims, requisitions, purchase orders and invoices for payment, and similar duties. Duties: Maintains a variety of records such as perpetual inventories of supplies and materials, and statements of expenditures; reconciles departmental records with central records; prepares correspondence, forms and reports. Initiates and handles correspondence relating to a special field or program in regards to agency or program rules, policies, procedures, or requirements. Performs a variety of sorting and filing tasks; answers the phone, takes messages, and disseminates information; opens, sorts, distributes, collects, and delivers mail; performs a number of tasks such as posting and recording data. Produces documents of various levels of complexity, ranging from plain copy typing to the manipulation of data to create complex presentations. Enters and retrieves information using personal computer or other data processing equipment, and receives and reviews coded and uncoded source documents; proofs previously entered data and makes routine corrections. Examines, checks, and verifies reports and other documents for completeness, appropriateness, adequacy, and conformity to established requirements, and follows up on discrepancies. Maintains an inventory of equipment and supplies used in office or shop operations; receives or delivers materials and equipment. Reviews and processes claims from vendors, contractors, medical providers and others for reimbursement or payment under various state programs. Assists customers in securing needed information and documents; conducts interviews to obtain information from clients; provides transportation or other assistance to clients as required. This is the specialist level where employees will independently perform most complex and technical duties, such as preparing presentations through manipulation of data, or preparing documents for audits or special reports. Some responsibility may be assigned for the functional supervision of other employees on a limited basis. Minimum Qualifications: Education and Experience requirements at this level consist of two years of clerical office experience or an equivalent combination of education and experience. FOR ADDITIONAL INFORMATION ABOUT WORKING AT THE OKLAHOMA STATE DEPARTMENT OF HEALTH CLICK HERE The current URL is: https://www.ok.gov/health/Careers_HR/Career_Opportunities/index.html The correct URL is: https://oklahoma.gov/health/about-us/careers.html Preferred Qualifications: Knowledge, Skills and Abilities required at this level include knowledge of office methods and procedures; and of grammar, punctuation, spelling, and basic mathematics. Skill is required to operate office machines including computers/PCs. Ability is required to follow oral and written instructions and to establish and maintain effective working relationships with others. Plus knowledge of preparing and interpreting charts and graphs; of basic bookkeeping procedures; of mathematics; of inventory techniques; of telephone procedures; and of standard business communications. Ability is required to establish and maintain filing systems and to prepare documents. Plus knowledge of current office technologies; and ability to prepare documents, reports, and files for dissemination to external sources. Physical Demands and Work Environment: This position is set in an office environment, computer based. While performing the duties of the job, employees are frequently required to stand, walk, lift, and reach. Telework : This position is not eligible for telework and is subject to OSDH policy and supervisor’s discretion. Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub .
Jun 07, 2024
Full Time
Job Posting Title Administrative Technician III Agency 340 OKLAHOMA STATE DEPARTMENT OF HEALTH Supervisory Organization 340 District 2 Job Posting End Date (Continuous if Blank) Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Full time Job Type Regular Compensation The annual salary for this position is up to $38,072.00, based on education and experience. Why you’ll love it here! RESPECT. COLLABORATION. SERVICE. The Oklahoma State Department of Health (OSDH) is committed to leading Oklahoma to prosperity through health. Our mission is to protect and promote health, prevent disease and injury, and cultivate conditions by which Oklahomans can thrive. Check out why we are passionate about public health and believe it is the career for you!!! Oh yeah, did we mention perks? We know that benefits matter and that is why we offer a competitive benefits package for all eligible employees. Generous state paid benefit allowance to help cover insurance premiums. A wide choice of insurance plans with no pre-existing condition exclusions or limitations. Flexible spending accounts for health care expenses and/or dependent care. Retirement Savings Plan with a generous match. 15 days of vacation and 15 days of sick leave the first year for full time employees. 11 paid holidays a year. Student Loan repayment options & tuition reimbursement. Employee discounts with a variety of companies and venders. Longevity Bonus for years of service Job Description Position Description: This position will independently perform technical clerical duties and provide support to professional and technical staff of the county health department. Positions in this job family are assigned duties and responsibilities involving document production and management through a variety of manual or technological processes. This may include preparing correspondence, reports or other documents, maintaining various filing systems, including computer records of various activities, reviewing and processing applications for permits or licenses, assisting agency customers with inquiries or problems concerning an assigned program area, processing various types of claims, requisitions, purchase orders and invoices for payment, and similar duties. Duties: Maintains a variety of records such as perpetual inventories of supplies and materials, and statements of expenditures; reconciles departmental records with central records; prepares correspondence, forms and reports. Initiates and handles correspondence relating to a special field or program in regards to agency or program rules, policies, procedures, or requirements. Performs a variety of sorting and filing tasks; answers the phone, takes messages, and disseminates information; opens, sorts, distributes, collects, and delivers mail; performs a number of tasks such as posting and recording data. Produces documents of various levels of complexity, ranging from plain copy typing to the manipulation of data to create complex presentations. Enters and retrieves information using personal computer or other data processing equipment, and receives and reviews coded and uncoded source documents; proofs previously entered data and makes routine corrections. Examines, checks, and verifies reports and other documents for completeness, appropriateness, adequacy, and conformity to established requirements, and follows up on discrepancies. Maintains an inventory of equipment and supplies used in office or shop operations; receives or delivers materials and equipment. Reviews and processes claims from vendors, contractors, medical providers and others for reimbursement or payment under various state programs. Assists customers in securing needed information and documents; conducts interviews to obtain information from clients; provides transportation or other assistance to clients as required. This is the specialist level where employees will independently perform most complex and technical duties, such as preparing presentations through manipulation of data, or preparing documents for audits or special reports. Some responsibility may be assigned for the functional supervision of other employees on a limited basis. Minimum Qualifications: Education and Experience requirements at this level consist of two years of clerical office experience or an equivalent combination of education and experience. FOR ADDITIONAL INFORMATION ABOUT WORKING AT THE OKLAHOMA STATE DEPARTMENT OF HEALTH CLICK HERE The current URL is: https://www.ok.gov/health/Careers_HR/Career_Opportunities/index.html The correct URL is: https://oklahoma.gov/health/about-us/careers.html Preferred Qualifications: Knowledge, Skills and Abilities required at this level include knowledge of office methods and procedures; and of grammar, punctuation, spelling, and basic mathematics. Skill is required to operate office machines including computers/PCs. Ability is required to follow oral and written instructions and to establish and maintain effective working relationships with others. Plus knowledge of preparing and interpreting charts and graphs; of basic bookkeeping procedures; of mathematics; of inventory techniques; of telephone procedures; and of standard business communications. Ability is required to establish and maintain filing systems and to prepare documents. Plus knowledge of current office technologies; and ability to prepare documents, reports, and files for dissemination to external sources. Physical Demands and Work Environment: This position is set in an office environment, computer based. While performing the duties of the job, employees are frequently required to stand, walk, lift, and reach. Telework : This position is not eligible for telework and is subject to OSDH policy and supervisor’s discretion. Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub .
Job Location: The office for this position is located at PCC 11593 State Hwy O, Mineral Point, MO 63660. Why you’ll love this position: If you like to tackle new challenges this may be the role for you! This is a Client Support Technician position that primarily supports the Department of Corrections (DOC), however you may provide support for any of our consolidated agencies in and around the areas of Mineral Point and Potosi. This position is accountable for providing technical support for issues escalated from our call center. Issues may vary from simple to more complex, but incumbents at this level handle issues of moderate complexity. The primary focus is to understand the issues to be resolved and to solve disruptions/problems within the defined scope of Client Engagement Services (CES) standards and protocols. Escalates calls/tickets to a higher level of support within given time guidelines. This position will be housed in the DOC Potosi Correctional Center (PCC) and travel will be required to other State offices supported in the area. This position is with the Office of Administration, Information Technology Services Division (OA-ITSD) supporting Client Engagement Services (CES). ITSD Core Values - We Innovate and Partner with Passion, Respect, and Integrity United as #OneTeam. This position with OA/ITSD is responsible for providing professional and technical support to clients. Essential duties include: Hardware support. Software/application support. Hardware deployment. Inventory. Help desk tickets (including prioritizing requests and handling urgent requests in a timely manner). Working with other ITSD functional teams. Must be able to effectively communicate with customers, peers, vendors, and management by phone, email, and in person. Knowledge of supported operating systems. Ability to understand client’s needs and technical requirements and implement solutions. Ability to identify and resolve various software issues. Ability to respond to changing schedules and priorities. Ability to collaborate with co-workers and other professionals. Exceptional customer service skills and documentation skills. Knowledge/experience in the desktop support area. Experience with MS Office Suite, Active Directory, remote software tools, hardware support, VPN and Bitlocker. Ability to work well independently and as part of a team. Adequate typing skills. Ability to travel, operate a motor vehicle, and maintain a valid driver's license. Typical qualifications: Associate's degree and 0-3 years of information technology support experience. (Substitutions may be allowed.) Successful background check results are required for employment in this position. This may include background checks involving a candidate’s name and/or fingerprints and other screenings as needed for the specific position. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. The classification for this position is Client Support Technician ; click for more information. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
Jun 04, 2024
Full Time
Job Location: The office for this position is located at PCC 11593 State Hwy O, Mineral Point, MO 63660. Why you’ll love this position: If you like to tackle new challenges this may be the role for you! This is a Client Support Technician position that primarily supports the Department of Corrections (DOC), however you may provide support for any of our consolidated agencies in and around the areas of Mineral Point and Potosi. This position is accountable for providing technical support for issues escalated from our call center. Issues may vary from simple to more complex, but incumbents at this level handle issues of moderate complexity. The primary focus is to understand the issues to be resolved and to solve disruptions/problems within the defined scope of Client Engagement Services (CES) standards and protocols. Escalates calls/tickets to a higher level of support within given time guidelines. This position will be housed in the DOC Potosi Correctional Center (PCC) and travel will be required to other State offices supported in the area. This position is with the Office of Administration, Information Technology Services Division (OA-ITSD) supporting Client Engagement Services (CES). ITSD Core Values - We Innovate and Partner with Passion, Respect, and Integrity United as #OneTeam. This position with OA/ITSD is responsible for providing professional and technical support to clients. Essential duties include: Hardware support. Software/application support. Hardware deployment. Inventory. Help desk tickets (including prioritizing requests and handling urgent requests in a timely manner). Working with other ITSD functional teams. Must be able to effectively communicate with customers, peers, vendors, and management by phone, email, and in person. Knowledge of supported operating systems. Ability to understand client’s needs and technical requirements and implement solutions. Ability to identify and resolve various software issues. Ability to respond to changing schedules and priorities. Ability to collaborate with co-workers and other professionals. Exceptional customer service skills and documentation skills. Knowledge/experience in the desktop support area. Experience with MS Office Suite, Active Directory, remote software tools, hardware support, VPN and Bitlocker. Ability to work well independently and as part of a team. Adequate typing skills. Ability to travel, operate a motor vehicle, and maintain a valid driver's license. Typical qualifications: Associate's degree and 0-3 years of information technology support experience. (Substitutions may be allowed.) Successful background check results are required for employment in this position. This may include background checks involving a candidate’s name and/or fingerprints and other screenings as needed for the specific position. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. The classification for this position is Client Support Technician ; click for more information. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
State of Missouri
Jefferson City, Missouri, United States
Job Location: The office for this position is located at 4720 Scruggs Station Road, Jefferson City, MO 65109. About this Position: The Missouri State Data Center (SDC), part of the Office of Administration’s Information Technology Services Division (ITSD) is seeking a professional, self-motivated individual to join a team to support the duties of the SDC Print Operations. This position is with the Office of Administration, Information Technology Services Division (OA-ITSD) Network Operations Center (NOC). ITSD Core Values - We Innovate and Partner with Passion, Respect, and Integrity United as #OneTeam. Participate in on-the-job training with additional online training expected. Understand and follow verbal and written procedures necessary to support SDC Print operations. Perform entry to mid-level technical duties in the operation of printer and peripheral equipment. Achieve thoroughness and accuracy when accomplishing a task. Communicate with customers by phone and e-mail while tracking and monitoring systems to ensure continuous operation of State information technology systems and services. Assist in the development and maintenance of solution-driven internal operating procedures and processes. Assist in the development and training of new team members. Receive close or general supervision from a designated technical staff member or supervisor who reviews work for adherence to schedules and established quality standards. Work with modern high-volume equipment printing checks, titles, letters, and other forms that must be delivered to customers in a timely manner and on schedule. Attention to detail and production of high-quality printed material. Monitor print jobs processing in Ricoh Process Director (RPD); and respond to print job failures. Report equipment repair and maintenance needs to technicians in a timely manner. Communicate effectively with customers verbally and by e-mail as needed to provide timely information and updates regarding print jobs. Other duties as assigned. Monitor print operations which includes set up, manage all printers and forms, cleaning, lubricating, adjusting, performing routine maintenance as needed, and respond to machine errors, clear jams, and place appropriate service calls to technicians promptly. Experience handling production of high-quality printed material including letters and other essential forms. Willingness to learn, ability to adapt quickly, work on multiple tasks simultaneously, and meet deadlines. Intermediate knowledge of office practices, procedures, and equipment. Including introductory knowledge of the operation, care, and adjustment of printer peripheral equipment. Ability to understand and apply instructions, logically resolve problems and present clear and precise results. Ability to work quickly under pressure, make decisions and meet deadlines. Ability to work with a team to develop and implement procedures and best practices. Experience working with various types of printing, monitoring, logging, ticketing, and communication software is desirable but not required. Team members need basic typing skills, excellent written and verbal communication skills, interpersonal skills, planning and organizing, critical thinking, problem solving, and decision-making ability. Reliability, attention to detail, ability to understand and follow verbal and written instruction, strong customer service and communication skills, with the ability to communicate clearly with customers and technical personnel are also necessary. A successful team member must also have the ability to establish and maintain effective working relationships with other team members and clients. This position requires good visual acuity and agility, the ability to regularly lift and carry items weighing 40 to 60 pounds, standing, sitting, bending, moving, and transporting (including carrying) supplies throughout the scheduled shift. Successful background check results are required for employment in this position. This may include background checks involving a candidate’s name and/or fingerprints and other screenings as needed for the specific position. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. Knowledge and understanding of office automation and office systems operating environments. Ability to learn technical aspects of information technology systems. Ability to follow technical instructions. The classification for this position is Associate Network Operations Technician ; click for more information. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
May 15, 2024
Full Time
Job Location: The office for this position is located at 4720 Scruggs Station Road, Jefferson City, MO 65109. About this Position: The Missouri State Data Center (SDC), part of the Office of Administration’s Information Technology Services Division (ITSD) is seeking a professional, self-motivated individual to join a team to support the duties of the SDC Print Operations. This position is with the Office of Administration, Information Technology Services Division (OA-ITSD) Network Operations Center (NOC). ITSD Core Values - We Innovate and Partner with Passion, Respect, and Integrity United as #OneTeam. Participate in on-the-job training with additional online training expected. Understand and follow verbal and written procedures necessary to support SDC Print operations. Perform entry to mid-level technical duties in the operation of printer and peripheral equipment. Achieve thoroughness and accuracy when accomplishing a task. Communicate with customers by phone and e-mail while tracking and monitoring systems to ensure continuous operation of State information technology systems and services. Assist in the development and maintenance of solution-driven internal operating procedures and processes. Assist in the development and training of new team members. Receive close or general supervision from a designated technical staff member or supervisor who reviews work for adherence to schedules and established quality standards. Work with modern high-volume equipment printing checks, titles, letters, and other forms that must be delivered to customers in a timely manner and on schedule. Attention to detail and production of high-quality printed material. Monitor print jobs processing in Ricoh Process Director (RPD); and respond to print job failures. Report equipment repair and maintenance needs to technicians in a timely manner. Communicate effectively with customers verbally and by e-mail as needed to provide timely information and updates regarding print jobs. Other duties as assigned. Monitor print operations which includes set up, manage all printers and forms, cleaning, lubricating, adjusting, performing routine maintenance as needed, and respond to machine errors, clear jams, and place appropriate service calls to technicians promptly. Experience handling production of high-quality printed material including letters and other essential forms. Willingness to learn, ability to adapt quickly, work on multiple tasks simultaneously, and meet deadlines. Intermediate knowledge of office practices, procedures, and equipment. Including introductory knowledge of the operation, care, and adjustment of printer peripheral equipment. Ability to understand and apply instructions, logically resolve problems and present clear and precise results. Ability to work quickly under pressure, make decisions and meet deadlines. Ability to work with a team to develop and implement procedures and best practices. Experience working with various types of printing, monitoring, logging, ticketing, and communication software is desirable but not required. Team members need basic typing skills, excellent written and verbal communication skills, interpersonal skills, planning and organizing, critical thinking, problem solving, and decision-making ability. Reliability, attention to detail, ability to understand and follow verbal and written instruction, strong customer service and communication skills, with the ability to communicate clearly with customers and technical personnel are also necessary. A successful team member must also have the ability to establish and maintain effective working relationships with other team members and clients. This position requires good visual acuity and agility, the ability to regularly lift and carry items weighing 40 to 60 pounds, standing, sitting, bending, moving, and transporting (including carrying) supplies throughout the scheduled shift. Successful background check results are required for employment in this position. This may include background checks involving a candidate’s name and/or fingerprints and other screenings as needed for the specific position. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. Knowledge and understanding of office automation and office systems operating environments. Ability to learn technical aspects of information technology systems. Ability to follow technical instructions. The classification for this position is Associate Network Operations Technician ; click for more information. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
State of Missouri
West Plains, Missouri, United States
The Family Support Division is seeking applications for a Benefit Program Technician. This position will be located in the Howell County Child Support Office based at 3417 Division Drive, West Plains, MO. Applicants may have the opportunity to work remotely once eligibility and suitability requirements are met. As our Benefit Program Technician you will serve Missouri residents by assessing their Child Support needs during phone call and in-person You will assist and help guide them through the process establishing paternity orders and making/receiving child support payments. This position has a consistent and structured work schedule with a generous leave benefit that allows for work/life balance. Each day you will answer phone calls with questions related to our programs and resources, take and distribute information as necessary, scan and index information received, and enter information into our computer-based systems as appropriate. This is a rewarding position with the opportunity to positively impact the lives of Missourians. In order to succeed in this role, you must have at least 4 years of Customer Service experience or have a Bachelor’s Degree. To thrive in these roles, you must be personable, compassionate and have a non- judgmental The ideal candidate would possess excellent customer service skills, typing skills and be detail oriented. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. Recruitment Area: Accepting applications from all qualified applicants. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
Jun 15, 2024
Full Time
The Family Support Division is seeking applications for a Benefit Program Technician. This position will be located in the Howell County Child Support Office based at 3417 Division Drive, West Plains, MO. Applicants may have the opportunity to work remotely once eligibility and suitability requirements are met. As our Benefit Program Technician you will serve Missouri residents by assessing their Child Support needs during phone call and in-person You will assist and help guide them through the process establishing paternity orders and making/receiving child support payments. This position has a consistent and structured work schedule with a generous leave benefit that allows for work/life balance. Each day you will answer phone calls with questions related to our programs and resources, take and distribute information as necessary, scan and index information received, and enter information into our computer-based systems as appropriate. This is a rewarding position with the opportunity to positively impact the lives of Missourians. In order to succeed in this role, you must have at least 4 years of Customer Service experience or have a Bachelor’s Degree. To thrive in these roles, you must be personable, compassionate and have a non- judgmental The ideal candidate would possess excellent customer service skills, typing skills and be detail oriented. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. Recruitment Area: Accepting applications from all qualified applicants. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
State of Missouri
Hillsboro, Missouri, United States
The Family Support Division is seeking applications for the position of Benefit Program Technician. This position will be located in the Jefferson County Child Support Office based at 10325 Hwy 21 North, Hillsboro, MO. Applicants may have the opportunity to work remotely once eligibility and suitability requirements are met. As our Benefit Program Technician you will serve Missouri residents by assessing their Child Support needs during phone call and in-person You will assist and help guide them through the process establishing paternity orders and making/receiving child support payments. This position has a consistent and structured work schedule with a generous leave benefit that allows for work/life balance. Each day you will answer phone calls with questions related to our programs and resources, take and distribute information as necessary, scan and index information received, and enter information into our computer-based systems as appropriate. This is a rewarding position with the opportunity to positively impact the lives of Missourians. In order to succeed in this role, you must have at least 4 years of Customer Service experience or have a Bachelor’s Degree. To thrive in these roles, you must be personable, compassionate and have a non- judgmental The ideal candidate would possess excellent customer service skills, typing skills and be detail oriented. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. Recruitment Area: Accepting applications from all qualified applicants. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
Jun 13, 2024
Full Time
The Family Support Division is seeking applications for the position of Benefit Program Technician. This position will be located in the Jefferson County Child Support Office based at 10325 Hwy 21 North, Hillsboro, MO. Applicants may have the opportunity to work remotely once eligibility and suitability requirements are met. As our Benefit Program Technician you will serve Missouri residents by assessing their Child Support needs during phone call and in-person You will assist and help guide them through the process establishing paternity orders and making/receiving child support payments. This position has a consistent and structured work schedule with a generous leave benefit that allows for work/life balance. Each day you will answer phone calls with questions related to our programs and resources, take and distribute information as necessary, scan and index information received, and enter information into our computer-based systems as appropriate. This is a rewarding position with the opportunity to positively impact the lives of Missourians. In order to succeed in this role, you must have at least 4 years of Customer Service experience or have a Bachelor’s Degree. To thrive in these roles, you must be personable, compassionate and have a non- judgmental The ideal candidate would possess excellent customer service skills, typing skills and be detail oriented. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. Recruitment Area: Accepting applications from all qualified applicants. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
The Family Support Division is seeking applications for the position of Benefit Program Technician. This position will be located in the Jasper County Child Support Office based at 1110 7th Street., Joplin, MO. Applicants may have the opportunity to work remotely once eligibility and suitability requirements are met. As our Benefit Program Technician you will serve Missouri residents by assessing their Child Support needs during phone call and in-person You will assist and help guide them through the process establishing paternity orders and making/receiving child support payments. This position has a consistent and structured work schedule with a generous leave benefit that allows for work/life balance. Each day you will answer phone calls with questions related to our programs and resources, take and distribute information as necessary, scan and index information received, and enter information into our computer-based systems as appropriate. This is a rewarding position with the opportunity to positively impact the lives of Missourians. In order to succeed in this role, you must have at least 4 years of Customer Service experience or have a Bachelor’s Degree. To thrive in these roles, you must be personable, compassionate and have a non- judgmental The ideal candidate would possess excellent customer service skills, typing skills and be detail oriented. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. Recruitment Area: Accepting applications from all qualified applicants. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
Jun 13, 2024
Full Time
The Family Support Division is seeking applications for the position of Benefit Program Technician. This position will be located in the Jasper County Child Support Office based at 1110 7th Street., Joplin, MO. Applicants may have the opportunity to work remotely once eligibility and suitability requirements are met. As our Benefit Program Technician you will serve Missouri residents by assessing their Child Support needs during phone call and in-person You will assist and help guide them through the process establishing paternity orders and making/receiving child support payments. This position has a consistent and structured work schedule with a generous leave benefit that allows for work/life balance. Each day you will answer phone calls with questions related to our programs and resources, take and distribute information as necessary, scan and index information received, and enter information into our computer-based systems as appropriate. This is a rewarding position with the opportunity to positively impact the lives of Missourians. In order to succeed in this role, you must have at least 4 years of Customer Service experience or have a Bachelor’s Degree. To thrive in these roles, you must be personable, compassionate and have a non- judgmental The ideal candidate would possess excellent customer service skills, typing skills and be detail oriented. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. Recruitment Area: Accepting applications from all qualified applicants. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
City of Concord, CA
Concord, California, United States
Job Characteristics ***OPEN & PROMOTIONAL JOB OPPORTUNITY*** Account Clerk III and Accounting Technician I Revenue & Treasury Division The City of Concord's Finance Department is currently seeking customer-service oriented individuals who enjoy working in a highly productive and fast-paced environment to fill two positions in the Revenue & Treasury Division. Account Clerk III: $30.10 - $38.41 Hourly Accounting Technician I: $32.35 - $41.29 Hourly The salary above includes a 4% wage increase effective July 8, 2024. An additional 5% wage increase is scheduled for July 7, 2025. The Finance Department: The City of Concord's Finance Department is committed to maintaining high quality accounting standards, to safeguarding City's assets, to providing financial information in a timely manner, and to providing positive customer service to both external and internal customers. The Department consists of several functional operational areas including Accounting, Budget, Purchasing & Accounts Payable, Payroll, and Revenue & Treasury. The Revenue & Treasury Division is responsible for: Administering the business license tax program and monitoring and enforcing collections of other revenue sources Managing the City's cash and investments to ensure cash requirements are met and return on invested funds is aligned with the City's investments policy Managing the City's debt portfolio to ensure adequate funds are available to make principal, interest, and other debt-related payments in a timely manner, as well as ensuring all continuing disclosure requirements What you will be doing: The Account Clerk III is responsible for processing business license applications and renewals through various channels; provides intensive customer service; investigates compliance with business license code requirements; and handles code-related inquiries. This position also serves as the main back up for essential daily cashiering duties. The Accounting Technician I requires advanced technical financial skills, the ability to exercise independent judgment, and the capability to troubleshoot and resolve issues. They are responsible for billing and collections processes for the City; troubleshoots and resolves problems related to billing discrepancies; works closely with the Account Clerk III to monitor and address delinquent business license accounts; and supports the Senior Financial Analyst as needed. We are looking for someone who: Is technologically savvy and possesses intermediate or better Excel skills Is proactive, and is an intrinsically motivated self-starter with a strong desire to learn and grow Possesses strong problem solving skills and attention to detail Has strong verbal and written communication skills Enjoys working in a positive team environment and can show ownership and accountability Has excellent customer service skills and follow through Has the ability to maintain successful, collaborative and constructive working relationships with office staff and staff from other departments Embraces and personifies the City's Mission , Vision and Values . What we offer: The City of Concord offers the opportunity to take part in a collaborative and exciting work experience, where you can grow in your career while working alongside the community to make Concord a city of the highest quality. The City is an employer that invests in its employees’ professional and personal development, values work-life balance, is dedicated to employee wellness and provides numerous benefit and retirement options, to include the following: Participation in CalPERS pension, tiered based on date of hire A variety of health care plans or a cash-in-lieu benefit of $200 monthly if waiving coverage City-paid dental insurance; employee-paid vision insurance Vacation accruals starting at 10 days per year, 12 days sick leave per year, and 11 paid holidays per year Generous tuition reimbursement program 457 deferred compensation plan Flexible spending accounts (FSAs) for healthcare, dependent care and commuting costs Life and disability insurance A wellness program that offers yoga and fitness classes, annual health expos, health and nutrition education, as well as a variety of mental health resources *Salary is negotiable within the advertised range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found at www.cityofconcord.org. SELECTION PROCESS Submit a completed City of Concord application and the required supplemental question responses online at www.cityofconcord.org/jobs . As positions become available, qualified applications and supplemental responses will be competitively evaluated, and those candidates demonstrating the strongest qualifications will be invited to interview. Successful candidates will be provided a conditional offer of employment and must clear DOJ/FBI livescan. See below for more information. Conviction History If you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with the City of Concord. Helpful Tips When Applying: It is important to carefully read the complete job bulletin before submitting your application so you are aware of all requirements of both the position and the process. When preparing your application, consider reviewing the job announcement and classification specification so that you may emphasize work experience relevant to the position for which you are applying. Job duties should be an accurate reflection of the work you completed. Copying and pasting from your job description is not recommended as there may be duties listed that you did not perform. Answer all required supplemental questions completely and honestly. The information you put in the supplemental questionnaire must also be verified in your work history so if you say you have certain experience in the questionnaire, make sure we can see it listed in your job history as well so we know where you performed those functions and for how long. Examples of duties include, but are not limited to Account Clerk III Prepares justifications and makes recommendations for the adjustment of journals or transfer of entries to make revenue or expenditure corrections.Searches records and provides factual data from information on file; assists in resolving discrepancies.Researches and solves a variety of problems related to assigned activity. Provides information and assistance to other City personnel and the general public regarding applicable departmental policies, rules and procedures. Interprets financial policy, providing recommendations, and works with management level positions in solving financial problems of varied complexity. Interprets computer reports related to assigned activities.Posts, computes, compare and file a variety of financial, accounting, payroll, and statistical information.Provides external and internal customer service in accordance with City and departmental policies.Compiles and prepares expenditure and revenue reports.Provides relief and backup assistance as necessary within the department.When assigned to the Revenue & Treasury section, duties will include: Obtains current interest rates from banks; compiles necessary information for determining funds available for investment purposes; records investment transactions; balances bank accounts and assessment books; prepares deposit slips and bank deposits. Receives, issues receipts, and verifies monies paid to the City including sewer fees, tax and interest revenues, permits, and Pavilion, golf course, swimming and recreation fees; records and balances receipts, computes balances, and delinquencies; coordinates with HR and payroll on retiree medical billings; updates medical invoices to reflect current premiums and co-payments; processes City claims for property damage, public nuisance citations, abatements, multi-family fees, and encroachment permits. Prepares supporting documentation and processes small claims actions; processes rent billings and maintain records for City owned properties; balances daily cash; maintains revolving fund and issues checks against it; prepares bank deposits. Backs-up the Treasury Technician position. May initiate outgoing wires, positive pay, payroll transfers and payroll auto-deposit. Develops and maintains an aged business licenses receivable listing including processing of business licenses and renewals, generation and mailing of monthly late notices and legal collection procedures. Accounting Technician I Use a computer system to enter data and generate reports and operate standard office equipment.Perform a variety of administrative support work such as organizing and maintaining various files, typing correspondence, reports, forms, and specialized documents, and proofreading and checking materials for accuracy, completeness and compliance with City policies and regulations.Organize work, set priorities and follow-up to ensure coordination and completion of assigned work.Research and assemble information from a variety of sources for the completion of forms or the preparation of reports.Make complex arithmetic, financial or statistical calculations; provide information to representatives of financial institutions, the public or the City staff that requires the use of judgment and the interpretation of policies, rules or procedures.Prepare, verify and distribute various periodic reports. When assigned to the Treasury and Revenue section, duties will include: Process accounts receivable invoices and perform collection efforts for fees and miscellaneous past due accounts on file; provide information regarding business licenses and permits, fee schedules and enforcement and appeal procedures; issue receipts for payments; perform responsible accounting, treasury or financial technical support work in such areas as general ledger, payroll, investments, cash management, and bond maintenance. For the full job description of either position, please visit www.cityofconcord.org . Qualifications Knowledge and Abilities: Working knowledge of modern financial record-keeping, procedures, methods, and terminology pertinent to municipal accounting office functions; preferably including full-charge bookkeeping; general clerical filing, indexing, and cross-referencing methods and procedures. Ability to interpret and explain policies and procedures pertaining to the work including computerized reports; to use expenditure and revenue code procedures; to understand and reconcile payroll records; to balance and reconcile accounts; to perform machine calculations with speed and accuracy; to do complex clerical work; to carry out oral and written instructions; and to establish and maintain cooperative relationships with those encountered in the course of work. Account Clerk III Education : Completion of the twelfth grade or the equivalent, preferably supplemented by accounting courses. Experience : Three years of relevant general ledger and related payroll, accounts payable or accounts receivable experience. Accounting Technician I Education: Completion of the twelfth grade or the equivalent, preferably supplemented by specialized or college level course work in accounting, bookkeeping, business administration or other related field. Experience: Four years of bookkeeping, payroll, accounting, accounts payable, treasury, purchasing or financial support experience at a level equivalent to Account Clerk III or three years of similar experience performing increasingly responsible accounting support services. Other A California Driver's License and a satisfactory driving record are conditions of initial and continued employment. The City of Concord takes pride in offering a generous benefits program that provides flexibility for the diverse and changing needs of our qualifying employees. For a complete overview, click here . Below is a brief listing of what the City offers: Dental & Vision Insurance Employee Assistance Program Health Insurance Holidays Life Insurance Pre-tax Savings Benefits Retiree Medical (3 levels based on date of hire) Retirement Program Short-term Disability*and Long-term Disability Social Security/Medicare Vacation & Sick Leave *Not available for sworn personnel. Closing Date/Time: 7/8/2024 11:59 PM Pacific
Jun 13, 2024
Full Time
Job Characteristics ***OPEN & PROMOTIONAL JOB OPPORTUNITY*** Account Clerk III and Accounting Technician I Revenue & Treasury Division The City of Concord's Finance Department is currently seeking customer-service oriented individuals who enjoy working in a highly productive and fast-paced environment to fill two positions in the Revenue & Treasury Division. Account Clerk III: $30.10 - $38.41 Hourly Accounting Technician I: $32.35 - $41.29 Hourly The salary above includes a 4% wage increase effective July 8, 2024. An additional 5% wage increase is scheduled for July 7, 2025. The Finance Department: The City of Concord's Finance Department is committed to maintaining high quality accounting standards, to safeguarding City's assets, to providing financial information in a timely manner, and to providing positive customer service to both external and internal customers. The Department consists of several functional operational areas including Accounting, Budget, Purchasing & Accounts Payable, Payroll, and Revenue & Treasury. The Revenue & Treasury Division is responsible for: Administering the business license tax program and monitoring and enforcing collections of other revenue sources Managing the City's cash and investments to ensure cash requirements are met and return on invested funds is aligned with the City's investments policy Managing the City's debt portfolio to ensure adequate funds are available to make principal, interest, and other debt-related payments in a timely manner, as well as ensuring all continuing disclosure requirements What you will be doing: The Account Clerk III is responsible for processing business license applications and renewals through various channels; provides intensive customer service; investigates compliance with business license code requirements; and handles code-related inquiries. This position also serves as the main back up for essential daily cashiering duties. The Accounting Technician I requires advanced technical financial skills, the ability to exercise independent judgment, and the capability to troubleshoot and resolve issues. They are responsible for billing and collections processes for the City; troubleshoots and resolves problems related to billing discrepancies; works closely with the Account Clerk III to monitor and address delinquent business license accounts; and supports the Senior Financial Analyst as needed. We are looking for someone who: Is technologically savvy and possesses intermediate or better Excel skills Is proactive, and is an intrinsically motivated self-starter with a strong desire to learn and grow Possesses strong problem solving skills and attention to detail Has strong verbal and written communication skills Enjoys working in a positive team environment and can show ownership and accountability Has excellent customer service skills and follow through Has the ability to maintain successful, collaborative and constructive working relationships with office staff and staff from other departments Embraces and personifies the City's Mission , Vision and Values . What we offer: The City of Concord offers the opportunity to take part in a collaborative and exciting work experience, where you can grow in your career while working alongside the community to make Concord a city of the highest quality. The City is an employer that invests in its employees’ professional and personal development, values work-life balance, is dedicated to employee wellness and provides numerous benefit and retirement options, to include the following: Participation in CalPERS pension, tiered based on date of hire A variety of health care plans or a cash-in-lieu benefit of $200 monthly if waiving coverage City-paid dental insurance; employee-paid vision insurance Vacation accruals starting at 10 days per year, 12 days sick leave per year, and 11 paid holidays per year Generous tuition reimbursement program 457 deferred compensation plan Flexible spending accounts (FSAs) for healthcare, dependent care and commuting costs Life and disability insurance A wellness program that offers yoga and fitness classes, annual health expos, health and nutrition education, as well as a variety of mental health resources *Salary is negotiable within the advertised range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found at www.cityofconcord.org. SELECTION PROCESS Submit a completed City of Concord application and the required supplemental question responses online at www.cityofconcord.org/jobs . As positions become available, qualified applications and supplemental responses will be competitively evaluated, and those candidates demonstrating the strongest qualifications will be invited to interview. Successful candidates will be provided a conditional offer of employment and must clear DOJ/FBI livescan. See below for more information. Conviction History If you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with the City of Concord. Helpful Tips When Applying: It is important to carefully read the complete job bulletin before submitting your application so you are aware of all requirements of both the position and the process. When preparing your application, consider reviewing the job announcement and classification specification so that you may emphasize work experience relevant to the position for which you are applying. Job duties should be an accurate reflection of the work you completed. Copying and pasting from your job description is not recommended as there may be duties listed that you did not perform. Answer all required supplemental questions completely and honestly. The information you put in the supplemental questionnaire must also be verified in your work history so if you say you have certain experience in the questionnaire, make sure we can see it listed in your job history as well so we know where you performed those functions and for how long. Examples of duties include, but are not limited to Account Clerk III Prepares justifications and makes recommendations for the adjustment of journals or transfer of entries to make revenue or expenditure corrections.Searches records and provides factual data from information on file; assists in resolving discrepancies.Researches and solves a variety of problems related to assigned activity. Provides information and assistance to other City personnel and the general public regarding applicable departmental policies, rules and procedures. Interprets financial policy, providing recommendations, and works with management level positions in solving financial problems of varied complexity. Interprets computer reports related to assigned activities.Posts, computes, compare and file a variety of financial, accounting, payroll, and statistical information.Provides external and internal customer service in accordance with City and departmental policies.Compiles and prepares expenditure and revenue reports.Provides relief and backup assistance as necessary within the department.When assigned to the Revenue & Treasury section, duties will include: Obtains current interest rates from banks; compiles necessary information for determining funds available for investment purposes; records investment transactions; balances bank accounts and assessment books; prepares deposit slips and bank deposits. Receives, issues receipts, and verifies monies paid to the City including sewer fees, tax and interest revenues, permits, and Pavilion, golf course, swimming and recreation fees; records and balances receipts, computes balances, and delinquencies; coordinates with HR and payroll on retiree medical billings; updates medical invoices to reflect current premiums and co-payments; processes City claims for property damage, public nuisance citations, abatements, multi-family fees, and encroachment permits. Prepares supporting documentation and processes small claims actions; processes rent billings and maintain records for City owned properties; balances daily cash; maintains revolving fund and issues checks against it; prepares bank deposits. Backs-up the Treasury Technician position. May initiate outgoing wires, positive pay, payroll transfers and payroll auto-deposit. Develops and maintains an aged business licenses receivable listing including processing of business licenses and renewals, generation and mailing of monthly late notices and legal collection procedures. Accounting Technician I Use a computer system to enter data and generate reports and operate standard office equipment.Perform a variety of administrative support work such as organizing and maintaining various files, typing correspondence, reports, forms, and specialized documents, and proofreading and checking materials for accuracy, completeness and compliance with City policies and regulations.Organize work, set priorities and follow-up to ensure coordination and completion of assigned work.Research and assemble information from a variety of sources for the completion of forms or the preparation of reports.Make complex arithmetic, financial or statistical calculations; provide information to representatives of financial institutions, the public or the City staff that requires the use of judgment and the interpretation of policies, rules or procedures.Prepare, verify and distribute various periodic reports. When assigned to the Treasury and Revenue section, duties will include: Process accounts receivable invoices and perform collection efforts for fees and miscellaneous past due accounts on file; provide information regarding business licenses and permits, fee schedules and enforcement and appeal procedures; issue receipts for payments; perform responsible accounting, treasury or financial technical support work in such areas as general ledger, payroll, investments, cash management, and bond maintenance. For the full job description of either position, please visit www.cityofconcord.org . Qualifications Knowledge and Abilities: Working knowledge of modern financial record-keeping, procedures, methods, and terminology pertinent to municipal accounting office functions; preferably including full-charge bookkeeping; general clerical filing, indexing, and cross-referencing methods and procedures. Ability to interpret and explain policies and procedures pertaining to the work including computerized reports; to use expenditure and revenue code procedures; to understand and reconcile payroll records; to balance and reconcile accounts; to perform machine calculations with speed and accuracy; to do complex clerical work; to carry out oral and written instructions; and to establish and maintain cooperative relationships with those encountered in the course of work. Account Clerk III Education : Completion of the twelfth grade or the equivalent, preferably supplemented by accounting courses. Experience : Three years of relevant general ledger and related payroll, accounts payable or accounts receivable experience. Accounting Technician I Education: Completion of the twelfth grade or the equivalent, preferably supplemented by specialized or college level course work in accounting, bookkeeping, business administration or other related field. Experience: Four years of bookkeeping, payroll, accounting, accounts payable, treasury, purchasing or financial support experience at a level equivalent to Account Clerk III or three years of similar experience performing increasingly responsible accounting support services. Other A California Driver's License and a satisfactory driving record are conditions of initial and continued employment. The City of Concord takes pride in offering a generous benefits program that provides flexibility for the diverse and changing needs of our qualifying employees. For a complete overview, click here . Below is a brief listing of what the City offers: Dental & Vision Insurance Employee Assistance Program Health Insurance Holidays Life Insurance Pre-tax Savings Benefits Retiree Medical (3 levels based on date of hire) Retirement Program Short-term Disability*and Long-term Disability Social Security/Medicare Vacation & Sick Leave *Not available for sworn personnel. Closing Date/Time: 7/8/2024 11:59 PM Pacific
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION Information Processing Technician In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Qualified applicants are encouraged to apply immediately. The Eligible List established from this recruitment will be used to fill current and future Information Processing Technician vacancies until the next recruitment. The current vacancy is within the Social Services Agency. This list may also be used to fill positions in similar and/or lower classifications within the County of Orange. DO YOU HAVE WHAT IT TAKES? -Type at a corrected rate from 45 to 60 words per minute - Produce a variety of difficult and complex materials - Advanced keyboarding and correction skills Click here to review Examples of Duties. THE OPPORTUNITY The current vacancies are with the Social Services Agency (SSA). Note: Some SSA positions will be assigned to work in the southern part of Orange County. Click here to learn more about the Social Services Agency. Click here to learn more about the County of Orange. DESIRABLE QUALIFICATIONS: The ideal candidate must demonstrate sufficient hands on experience using Microsoft Word, Excel and Outlook. MINIMUM QUALIFICATIONS Click here to view the Minimum Qualifications for the Information Processing Technician classification. SPECIAL QUALIFICATIONS (For SSA candidates only) Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (NACES). In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. PHYSICAL AND MENTAL REQUIREMENTS Possess vision sufficient to read standard text and a computer monitor; speak and hear well enough to communicate clearly and understandably in person and over the phone to individuals and groups; possess body mobility to stand, sit, walk, stoop, and bend routinely to perform daily tasks and to access a standard office environment; possess manual dexterity sufficient to use hands, arms and shoulders repetitively to operate a keyboard and utilize office equipment. ENVIRONMENTAL AND WORKING CONDITIONS Function effectively in a standard office environment with moderate noise level. RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum and/or desirable qualifications. After screening, qualified candidates will be referred to the next step in the recruitment process. All candidates will be notified via email of their status in the process. Application Screening: (Refer/Non-Refer) Human Resource Services (HRS) will initially screen applications for the minimum qualifications. Only those applications that meet the required qualifications will be referred to the next step. Online Assessment | Weighted 100% HRS will administer an online exam which may include a typing test and the ability to use Microsoft Word and Microsoft Excel. Click here for Online Assessment practice tests. Please note that the level of difficulty of the practice tests may not exactly reflect the level of difficulty of the test you will be asked to complete. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. Applicants will be notified of any changes in the selection procedures. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Mihaiela Bocicor at mihaiela.bocicor @ssa.ocgov.com or (714) 541-7886 . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
May 02, 2024
Full Time
CAREER DESCRIPTION Information Processing Technician In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Qualified applicants are encouraged to apply immediately. The Eligible List established from this recruitment will be used to fill current and future Information Processing Technician vacancies until the next recruitment. The current vacancy is within the Social Services Agency. This list may also be used to fill positions in similar and/or lower classifications within the County of Orange. DO YOU HAVE WHAT IT TAKES? -Type at a corrected rate from 45 to 60 words per minute - Produce a variety of difficult and complex materials - Advanced keyboarding and correction skills Click here to review Examples of Duties. THE OPPORTUNITY The current vacancies are with the Social Services Agency (SSA). Note: Some SSA positions will be assigned to work in the southern part of Orange County. Click here to learn more about the Social Services Agency. Click here to learn more about the County of Orange. DESIRABLE QUALIFICATIONS: The ideal candidate must demonstrate sufficient hands on experience using Microsoft Word, Excel and Outlook. MINIMUM QUALIFICATIONS Click here to view the Minimum Qualifications for the Information Processing Technician classification. SPECIAL QUALIFICATIONS (For SSA candidates only) Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (NACES). In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. PHYSICAL AND MENTAL REQUIREMENTS Possess vision sufficient to read standard text and a computer monitor; speak and hear well enough to communicate clearly and understandably in person and over the phone to individuals and groups; possess body mobility to stand, sit, walk, stoop, and bend routinely to perform daily tasks and to access a standard office environment; possess manual dexterity sufficient to use hands, arms and shoulders repetitively to operate a keyboard and utilize office equipment. ENVIRONMENTAL AND WORKING CONDITIONS Function effectively in a standard office environment with moderate noise level. RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum and/or desirable qualifications. After screening, qualified candidates will be referred to the next step in the recruitment process. All candidates will be notified via email of their status in the process. Application Screening: (Refer/Non-Refer) Human Resource Services (HRS) will initially screen applications for the minimum qualifications. Only those applications that meet the required qualifications will be referred to the next step. Online Assessment | Weighted 100% HRS will administer an online exam which may include a typing test and the ability to use Microsoft Word and Microsoft Excel. Click here for Online Assessment practice tests. Please note that the level of difficulty of the practice tests may not exactly reflect the level of difficulty of the test you will be asked to complete. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. Applicants will be notified of any changes in the selection procedures. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Mihaiela Bocicor at mihaiela.bocicor @ssa.ocgov.com or (714) 541-7886 . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
State of Missouri
St. Louis County, Missouri, United States
The Family Support Division is seeking applications for the position of Benefit Program Technician. This position will be located in the St. Louis County Child Support Office based at 4040 Seven Hills Dr., St. Louis, MO. Applicants may have the opportunity to work remotely once eligibility and suitability requirements are met. As our Benefit Program Technician you will serve Missouri residents by assessing their Child Support needs during phone call and in-person You will assist and help guide them through the process establishing paternity orders and making/receiving child support payments. This position has a consistent and structured work schedule with a generous leave benefit that allows for work/life balance. Each day you will answer phone calls with questions related to our programs and resources, take and distribute information as necessary, scan and index information received, and enter information into our computer-based systems as appropriate. This is a rewarding position with the opportunity to positively impact the lives of Missourians. In order to succeed in this role, you must have at least 4 years of Customer Service experience or have a Bachelor’s Degree. To thrive in these roles, you must be personable, compassionate and have a non- judgmental The ideal candidate would possess excellent customer service skills, typing skills and be detail oriented. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. Recruitment Area: Accepting applications from all qualified applicants. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
Jun 08, 2024
Full Time
The Family Support Division is seeking applications for the position of Benefit Program Technician. This position will be located in the St. Louis County Child Support Office based at 4040 Seven Hills Dr., St. Louis, MO. Applicants may have the opportunity to work remotely once eligibility and suitability requirements are met. As our Benefit Program Technician you will serve Missouri residents by assessing their Child Support needs during phone call and in-person You will assist and help guide them through the process establishing paternity orders and making/receiving child support payments. This position has a consistent and structured work schedule with a generous leave benefit that allows for work/life balance. Each day you will answer phone calls with questions related to our programs and resources, take and distribute information as necessary, scan and index information received, and enter information into our computer-based systems as appropriate. This is a rewarding position with the opportunity to positively impact the lives of Missourians. In order to succeed in this role, you must have at least 4 years of Customer Service experience or have a Bachelor’s Degree. To thrive in these roles, you must be personable, compassionate and have a non- judgmental The ideal candidate would possess excellent customer service skills, typing skills and be detail oriented. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. Recruitment Area: Accepting applications from all qualified applicants. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
Oklahoma State Department of Health
Wagoner County, Oklahoma, United States
Job Posting Title Administrative Technician III Agency 340 OKLAHOMA STATE DEPARTMENT OF HEALTH Supervisory Organization 340 District 4 Job Posting End Date (Continuous if Blank) Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Full time Job Type Regular Compensation The annual salary is up to $38,072.00 based on education and experience. Why you’ll love it here! RESPECT. COLLABORATION. SERVICE. The Oklahoma State Department of Health (OSDH) is committed to leading Oklahoma to prosperity through health. Our mission is to protect and promote health, prevent disease and injury, and cultivate conditions by which Oklahomans can thrive. Check out why we are passionate about public health and believe it is the career for you!!! Oh yeah, did we mention perks? We know that benefits matter and that is why we offer a competitive benefits package for all eligible employees. Generous state paid benefit allowance to help cover insurance premiums. A wide choice of insurance plans with no pre-existing condition exclusions or limitations. Flexible spending accounts for health care expenses and/or dependent care. Retirement Savings Plan with a generous match. 15 days of vacation and 15 days of sick leave the first year for full time employees. 11 paid holidays a year. Student Loan repayment options & tuition reimbursement. Employee discounts with a variety of companies and venders. Longevity Bonus for years of service Job Description Administrative Technician III Location : District 4 - Wagoner Salary : $38,072.00 based on education and experience. Full Time /Part Time : Full Time Work Schedule : Monday-Friday Primary Hours : 8:00 am - 5:00 pm Position Description: This position will independently perform technical duties and provide support to professional and technical staff to the Wagoner County Health Department programs and staff. Positions in this job family are assigned duties and responsibilities involving document production and management through a variety of manual or technological processes. This may include preparing correspondence, reports, or other documents, maintaining various filing systems, including computer records of various activities, reviewing and processing applications for permits or licenses, assisting agency customers with inquiries or problems concerning an assigned program area, processing various types of claims, requisitions, purchase orders and invoices for payment, and similar duties. Travel is required, this position is assigned to work in two locations, Wagoner and Coweta; will cover district wide if needed. Duties: The functions performed by employees in this job family will vary by level, but may include the following: Maintains a variety of records such as perpetual inventories of supplies and materials, and statements of expenditures; reconciles departmental records with central records; prepares correspondence, forms, and reports. Initiates and handles correspondence relating to a special field or program in regard to agency or program rules, policies, procedures, or requirements. Performs a variety of sorting and filing tasks; answers the phone, takes messages, and disseminates information; opens, sorts, distributes, collects, and delivers mail; performs a number of tasks such as posting and recording data. Produces documents of various levels of complexity, ranging from plain copy typing to the manipulation of data to create complex presentations. Enters and retrieves information using personal computer or other data processing equipment and receives and reviews coded and uncoded source documents; proofs previously entered data and makes routine corrections. Examines, checks, and verifies reports and other documents for completeness, appropriateness, adequacy, and conformity to established requirements, and follows up on discrepancies. Maintains an inventory of equipment and supplies used in office or shop operations; receives or delivers materials and equipment. Reviews and processes claims from vendors, contractors, medical providers and others for reimbursement or payment under various state programs. Assists customers in securing needed information and documents; conducts interviews to obtain information from clients; or other assistance to clients as required. Travel is required, this position will cover district wide if needed. Other Duties Demonstrates knowledge of and supports mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior. Works effectively in a team environment, participating and assisting their peers. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Minimum Qualifications: Education and Experience requirements at this level consist of two years of clerical office experience; or an equivalent combination of education and experience. Application Requirements: If education, certification, or licensure is required to meet qualifications, applicants must provide documentation at the time of application. All applicants are subject to a background check and must be legally authorized to work in the United States without visa sponsorship. Preferred Qualifications: Knowledge, Skills, and Abilities required at this level include knowledge of office methods and procedures, and of grammar, punctuation, spelling, and basic mathematics. Skill is required to operate office machines including computers/PCs. The ability is required to follow oral and written instructions and to establish and maintain effective working relationships with others. Plus, knowledge of preparing and interpreting charts and graphs; of basic bookkeeping procedures; of mathematics; of inventory techniques; of telephone procedures; and of standard business communications. Ability is required to establish and maintain filing systems and to prepare documents. Plus, knowledge of current office technologies; and ability to prepare documents, reports, and files for dissemination to external sources. Physical Demands and Work Environment: Work is typically performed in an office setting with a climate-controlled settings and exposure to moderate noise level. While performing the duties of the job, employee is required to talk, stand, walk, and reach with hands and arms. This position requires long period of sitting and daily use of computer and phone. Telework: This position is not eligible for Telework and is subject to OSDH policy and supervisor’s discretion. Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub .
Jun 06, 2024
Full Time
Job Posting Title Administrative Technician III Agency 340 OKLAHOMA STATE DEPARTMENT OF HEALTH Supervisory Organization 340 District 4 Job Posting End Date (Continuous if Blank) Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Full time Job Type Regular Compensation The annual salary is up to $38,072.00 based on education and experience. Why you’ll love it here! RESPECT. COLLABORATION. SERVICE. The Oklahoma State Department of Health (OSDH) is committed to leading Oklahoma to prosperity through health. Our mission is to protect and promote health, prevent disease and injury, and cultivate conditions by which Oklahomans can thrive. Check out why we are passionate about public health and believe it is the career for you!!! Oh yeah, did we mention perks? We know that benefits matter and that is why we offer a competitive benefits package for all eligible employees. Generous state paid benefit allowance to help cover insurance premiums. A wide choice of insurance plans with no pre-existing condition exclusions or limitations. Flexible spending accounts for health care expenses and/or dependent care. Retirement Savings Plan with a generous match. 15 days of vacation and 15 days of sick leave the first year for full time employees. 11 paid holidays a year. Student Loan repayment options & tuition reimbursement. Employee discounts with a variety of companies and venders. Longevity Bonus for years of service Job Description Administrative Technician III Location : District 4 - Wagoner Salary : $38,072.00 based on education and experience. Full Time /Part Time : Full Time Work Schedule : Monday-Friday Primary Hours : 8:00 am - 5:00 pm Position Description: This position will independently perform technical duties and provide support to professional and technical staff to the Wagoner County Health Department programs and staff. Positions in this job family are assigned duties and responsibilities involving document production and management through a variety of manual or technological processes. This may include preparing correspondence, reports, or other documents, maintaining various filing systems, including computer records of various activities, reviewing and processing applications for permits or licenses, assisting agency customers with inquiries or problems concerning an assigned program area, processing various types of claims, requisitions, purchase orders and invoices for payment, and similar duties. Travel is required, this position is assigned to work in two locations, Wagoner and Coweta; will cover district wide if needed. Duties: The functions performed by employees in this job family will vary by level, but may include the following: Maintains a variety of records such as perpetual inventories of supplies and materials, and statements of expenditures; reconciles departmental records with central records; prepares correspondence, forms, and reports. Initiates and handles correspondence relating to a special field or program in regard to agency or program rules, policies, procedures, or requirements. Performs a variety of sorting and filing tasks; answers the phone, takes messages, and disseminates information; opens, sorts, distributes, collects, and delivers mail; performs a number of tasks such as posting and recording data. Produces documents of various levels of complexity, ranging from plain copy typing to the manipulation of data to create complex presentations. Enters and retrieves information using personal computer or other data processing equipment and receives and reviews coded and uncoded source documents; proofs previously entered data and makes routine corrections. Examines, checks, and verifies reports and other documents for completeness, appropriateness, adequacy, and conformity to established requirements, and follows up on discrepancies. Maintains an inventory of equipment and supplies used in office or shop operations; receives or delivers materials and equipment. Reviews and processes claims from vendors, contractors, medical providers and others for reimbursement or payment under various state programs. Assists customers in securing needed information and documents; conducts interviews to obtain information from clients; or other assistance to clients as required. Travel is required, this position will cover district wide if needed. Other Duties Demonstrates knowledge of and supports mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior. Works effectively in a team environment, participating and assisting their peers. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Minimum Qualifications: Education and Experience requirements at this level consist of two years of clerical office experience; or an equivalent combination of education and experience. Application Requirements: If education, certification, or licensure is required to meet qualifications, applicants must provide documentation at the time of application. All applicants are subject to a background check and must be legally authorized to work in the United States without visa sponsorship. Preferred Qualifications: Knowledge, Skills, and Abilities required at this level include knowledge of office methods and procedures, and of grammar, punctuation, spelling, and basic mathematics. Skill is required to operate office machines including computers/PCs. The ability is required to follow oral and written instructions and to establish and maintain effective working relationships with others. Plus, knowledge of preparing and interpreting charts and graphs; of basic bookkeeping procedures; of mathematics; of inventory techniques; of telephone procedures; and of standard business communications. Ability is required to establish and maintain filing systems and to prepare documents. Plus, knowledge of current office technologies; and ability to prepare documents, reports, and files for dissemination to external sources. Physical Demands and Work Environment: Work is typically performed in an office setting with a climate-controlled settings and exposure to moderate noise level. While performing the duties of the job, employee is required to talk, stand, walk, and reach with hands and arms. This position requires long period of sitting and daily use of computer and phone. Telework: This position is not eligible for Telework and is subject to OSDH policy and supervisor’s discretion. Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub .
State of Missouri
Springfield, Missouri, United States
Job Location: The office for this position is located at 1735 Catalpa, Springfield, MO 65807 Why you’ll love this position: If you like to tackle new challenges this may be the role for you! This is a Client Support Technician position that primarily supports for any of our consolidated agencies in and around the Springfield area. This position is accountable for providing technical support for issues escalated from our call center. Issues may vary from simple to more complex, but incumbents at this level handle issues of moderate complexity. The primary focus is to understand the issues to be resolved and to solve disruptions/problems within the defined scope of Client Engagement Services (CES) standards and protocols. Escalates calls/tickets to a higher level of support within given time guidelines. This position is with the Office of Administration, Information Technology Services Division (OA-ITSD) supporting the Department of Social Services (DSS). ITSD Core Values - We Innovate and Partner with Passion, Respect, and Integrity United as #OneTeam. This position with OA/ITSD is responsible for providing professional and technical support to clients. Essential duties include: Hardware support. Software/application support. Hardware deployment. Inventory. Help desk tickets (including prioritizing and handling urgent requests promptly). Working with other ITSD functional teams. Must be able to effectively communicate with customers, peers, vendors, and management by phone, email, and in person. Knowledge of supported operating systems. Ability to understand client’s needs and technical requirements and implement solutions. Ability to identify and resolve various software issues. Ability to respond to changing schedules and priorities. Ability to collaborate with co-workers and other professionals. Exceptional customer service skills and documentation skills. Knowledge/experience in the desktop support area. Experience with MS Office Suite, Active Directory, remote software tools, hardware support, VPN and Bitlocker. Ability to work well independently and as part of a team. Adequate typing skills. Ability to travel, operate a motor vehicle, and maintain a valid driver's license. Typical qualifications: Associate's degree and 0-3 years of information technology support experience. (Substitutions may be allowed). Successful background check results are required for employment in this position. This may include background checks involving a candidate’s name and/or fingerprints and other screenings as needed for the specific position. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. The classification for this position is Client Support Technician ; click for more information. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
May 25, 2024
Full Time
Job Location: The office for this position is located at 1735 Catalpa, Springfield, MO 65807 Why you’ll love this position: If you like to tackle new challenges this may be the role for you! This is a Client Support Technician position that primarily supports for any of our consolidated agencies in and around the Springfield area. This position is accountable for providing technical support for issues escalated from our call center. Issues may vary from simple to more complex, but incumbents at this level handle issues of moderate complexity. The primary focus is to understand the issues to be resolved and to solve disruptions/problems within the defined scope of Client Engagement Services (CES) standards and protocols. Escalates calls/tickets to a higher level of support within given time guidelines. This position is with the Office of Administration, Information Technology Services Division (OA-ITSD) supporting the Department of Social Services (DSS). ITSD Core Values - We Innovate and Partner with Passion, Respect, and Integrity United as #OneTeam. This position with OA/ITSD is responsible for providing professional and technical support to clients. Essential duties include: Hardware support. Software/application support. Hardware deployment. Inventory. Help desk tickets (including prioritizing and handling urgent requests promptly). Working with other ITSD functional teams. Must be able to effectively communicate with customers, peers, vendors, and management by phone, email, and in person. Knowledge of supported operating systems. Ability to understand client’s needs and technical requirements and implement solutions. Ability to identify and resolve various software issues. Ability to respond to changing schedules and priorities. Ability to collaborate with co-workers and other professionals. Exceptional customer service skills and documentation skills. Knowledge/experience in the desktop support area. Experience with MS Office Suite, Active Directory, remote software tools, hardware support, VPN and Bitlocker. Ability to work well independently and as part of a team. Adequate typing skills. Ability to travel, operate a motor vehicle, and maintain a valid driver's license. Typical qualifications: Associate's degree and 0-3 years of information technology support experience. (Substitutions may be allowed). Successful background check results are required for employment in this position. This may include background checks involving a candidate’s name and/or fingerprints and other screenings as needed for the specific position. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. The classification for this position is Client Support Technician ; click for more information. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
State of Missouri
Memphis, Missouri, United States
The Family Support Division (FSD), Child Support Office is seeking candidates to fill a Benefit Program Technician position. This position will be located in the Scotland County Child Support Office based at #1 Child Support Lane, Memphis, MO. Applicants may have the opportunity to work remotely once eligibility and suitability requirements are met. As our Benefit Program Technician you will serve Missouri residents by assessing their Child Support needs during phone call and in-person You will assist and help guide them through the process establishing paternity orders and making/receiving child support payments. This position has a consistent and structured work schedule with a generous leave benefit that allows for work/life balance. Each day you will answer phone calls with questions related to our programs and resources, take and distribute information as necessary, scan and index information received, and enter information into our computer-based systems as appropriate. This is a rewarding position with the opportunity to positively impact the lives of Missourians. In order to succeed in this role, you must have at least 4 years of Customer Service experience or have a Bachelor’s Degree. To thrive in these roles, you must be personable, compassionate and have a non- judgmental The ideal candidate would possess excellent customer service skills, typing skills and be detail oriented. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. Recruitment Area: Accepting applications from all qualified applicants. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
Jun 08, 2024
Full Time
The Family Support Division (FSD), Child Support Office is seeking candidates to fill a Benefit Program Technician position. This position will be located in the Scotland County Child Support Office based at #1 Child Support Lane, Memphis, MO. Applicants may have the opportunity to work remotely once eligibility and suitability requirements are met. As our Benefit Program Technician you will serve Missouri residents by assessing their Child Support needs during phone call and in-person You will assist and help guide them through the process establishing paternity orders and making/receiving child support payments. This position has a consistent and structured work schedule with a generous leave benefit that allows for work/life balance. Each day you will answer phone calls with questions related to our programs and resources, take and distribute information as necessary, scan and index information received, and enter information into our computer-based systems as appropriate. This is a rewarding position with the opportunity to positively impact the lives of Missourians. In order to succeed in this role, you must have at least 4 years of Customer Service experience or have a Bachelor’s Degree. To thrive in these roles, you must be personable, compassionate and have a non- judgmental The ideal candidate would possess excellent customer service skills, typing skills and be detail oriented. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. Recruitment Area: Accepting applications from all qualified applicants. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .