STATE CENTER COMMUNITY COLLEGE DISTRICT
Fresno, California, United States
General Purpose Under general supervision, performs a variety of highly responsible accounting operations duties in the preparation, processing and maintenance of accounting transactions and records; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Performs a variety of accounts payable duties associated with college co-curricular and athletic activities, student clubs, scholarship recipients and other college-specific accounts; reviews requisitions and purchase order requests, verifying proper account codes and required approvals; prepares purchase orders and sends to vendors following approval; reviews invoices and requests for payment to verify accuracy, completeness and adherence to District policies and terms of contracts; submits to manager for approval of payment; prints checks and mails or distributes to vendors, coaches and others; matches accounts payable invoices and enters into the system; verifies all statements and invoice balances. Assists students at the cashier window; accesses student accounts and answers a variety of questions about account balances, financial aid and work study checks received and payments made; researches balances with Admissions & Records and Financial Aid staff to answer student questions; takes payments for account balances, transcripts and other transactions in cash, by check or by credit cards; records transactions in student accounts; processes payments for Associated Student Body cards, parking permits and other items and posts transactions; issues receipts for all payments received; balances cash and credit card payments received; researches credit card transactions for refund issues or chargeback transactions; closes out and balances cash drawers at business office closing. Performs a variety of accounts receivable duties; prepares bills for agencies sponsoring students including the Veterans Administration, Workforce Investment Board, international students, police agencies, private companies and others based on sponsorship agreements; uploads student data from the District ERP system to generate sponsor invoices; deposits and posts payments received to student accounts; monitors all incoming payments made by the Department of Veterans Affairs on behalf of G.I. Bill recipients; reviews and coordinates with the VA and campus Veteran's Office adjustments and changes needed to correct invoicing and collection of tuition and fees; provides prompt reporting on funding of tuition and fees to the VA in the event of changes in student financial aid status; creates and initiates payments of debts owed in compliance with VA, Treasury and VA Debt Management requirements; ensures readiness for VA audits; vouchers any refunds back to sponsors. Performs cash management duties; reconciles daily cash payments and prepares bank deposits; performs monthly cash vault reconciliations subject to manager review; counts and verifies deposits of parking and library fees and athletics receipts. May provide day-to-day lead work guidance and direction to student aides performing cashiering duties; assigns, schedules and monitors work for completeness, accuracy and conformance with District, department and legal/regulatory requirements and standards; provides information, instruction and training on work procedures and technical, legal and regulatory requirements. Assists in the disbursement of financial aid; determines student accounts with outstanding balances and nets award amounts against those balances; runs reports in District ERP system of approved financial aid checks and provides to bank; voids and reissues stale dated checks incorrectly issued, lost or stolen; maintains logs of checks issued and direct deposits made; assists with monthly reconciliations; bills/rebills students for payments due based on dropped classes and no shows; runs aging reports to balance and reconcile accounts. Audits student accounts to determine any errors in awards, account adjustments and student payments; verifies refunds have been properly made and credits accurately calculated. When assigned to the Reedley Food Services department, prepares requisitions for food staples, perishables, vendor baked goods, snacks, drinks, cooking and service supplies and other items and processes invoices for payment; prepares and maintains accounting records involving a variety of transactions and accounts; participates in estimating costs for private catering orders/events and invoices customers; balances cash receipts, reconciles to cash register transaction records and prepares bank deposits; maintains meal plan accounts and posts purchases and adjustments to accounts; orders and maintains an inventory of consumables, tools and other items; correctly prepares and processes student and provisional payrolls. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES Processes student payment worksheets for residence hall students; reviews, reconciles, audits and maintains student accounts; notifies students of balances due; prepares and maintains dorm/café worksheets. Assists District Payroll staff in performing payroll support duties; matches time slips with absence forms; sorts and enters absences into the payroll system; runs reports to verify accuracy; prepares responses to employment verification requests; picks up payroll checks from the county treasury and sends to campuses for distribution. Performs a variety of clerical and administrative support duties including answering the telephone and collecting and distributing the mail, maintaining office calendars, typing correspondence and form letters and maintaining an inventory of office supplies. Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: District policies, procedures and practices governing purchasing, accounts payable processing, cash handling and receipting and related financial transactions. Basic bookkeeping methods and practices. Business math. Federal, state and District rules, regulations, policies and procedures governing the award of financial aid at a level of detail necessary to perform assigned duties. Use and operation of applicable modules of the District's enterprise accounting and finance and student accounting systems. Federal Privacy Act regulations regarding the release of private employee and student information. Customer service practices and etiquette. Principles and practices of sound business communication including English usage, spelling, grammar and punctuation. Modern office practices, procedures and equipment including appropriate software applications. Skills and Abilities to: Make highly detailed comparisons, calculations and tabulations of financial data and review accounting and related documents accurately and rapidly. Carry out work independently, ensuring a high degree of accuracy. Organize, set priorities and exercise sound judgment within established guidelines. Interpret, apply and explain rules, regulations, policies and procedures and apply them in a variety of procedural situations. Operate a computer using spreadsheet and other standard business software; operate other standard office equipment. Maintain a variety of financial records and files. Maintain confidentiality of documents and records. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. Communicate effectively, both orally and in writing. Understand and follow written and oral instructions. Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE Graduation from high school or GED equivalent supplemented by college coursework in accounting and at least two years of progressively responsible experience performing financial or statistical recordkeeping, paraprofessional accounting or bookkeeping; or an equivalent combination of training and experience. Completion of sixty college units including fifteen units in accounting OR an associate degree in accounting, business or a related field is desirable. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS A valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program may be required for certain assignments in this class. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, both in person and by telephone; use hands repetitively to finger, handle, feel or operate computers and standard office equipment; and reach with hands and arms. An employee is frequently required to stand and walk; and lift up to 10 pounds and occasionally up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; learn and apply new information and skills; perform highly detailed work on multiple concurrent tasks with frequent interruptions; and interact with managers, employees, students and others encountered in the course of work. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work in a typical office environment and the noise level is generally quiet to moderate. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process APPLICATION SUBMISSION To move forward in the selection process, you must complete an online application through our web site at http://www.schooljobs.com/careers/scccd . Please attach to your application a copy of your transcripts (including when degree[s] was awarded) or your application may be considered incomplete. Resumes may also be uploaded but cannot be used in lieu of a completed application. ONCE YOU HAVE SUBMITTED YOUR APPLICATION YOU WILL NOT BE ABLE TO MAKE REVISIONS TO YOUR APPLICATION MATERIALS. When completing the application, please make sure you include ALL current and previous employment in the Work Experience section of the application and complete ALL fields, including the name and contact information for your supervisors. Experience that is included in the resume but not in the Work Experience section of the application may not be considered for the purpose of determining whether you meet the minimum qualifications. All required documents must be submitted by the applicant. Personnel Commission staff will not upload your documents for you. The State Center Community College District does not accept letters of recommendation for classified positions. Please do not attempt to attach letters of recommendation to your application. APPLICATION REVIEW AND ASSESSMENTS The application review process includes an evaluation of training and experience based on given application information and answers to supplemental questionnaire. Only the most qualified applicants, who pass the minimum qualifications review, will be invited to the assessment process. The assessment process will include a competency assessment (50% weight) and an oral interview assessment (50% weight). Of those achieving a passing score on the competency assessment, only the most qualified candidates, plus ties, will be invited to the oral interview assessment. Passing score is 75% out of 100% on each assessment section. TESTING TENTATIVELY SCHEDULED AS FOLLOWS: Competency Assessment: August 06, 2024 Oral Interview Assessment : August 16, 2024 The assessment process / assessment date is subject to change as needs dictate. All communication regarding this process will be delivered via email to the address listed on your application. ELIGIBILITY LIST Candidates who attain a passing score on each part of the assessment will be placed in rank order on a Districtwide Open-Competitive List. Using the same process, a separate Promotional List will be established and both Lists will be used concurrently. The eligibility list will be used to fill current vacancies districtwide for six (6) months. The current vacancy is at the District Office. PASSING THE ASSESSMENTS AND BEING PLACED ON THE ELIGIBILITY LIST DO NOT GUARANTEE AN OFFER OF EMPLOYMENT. ACCOMMODATIONS Individuals with disabilities requiring reasonable accommodation in the selection process must inform the State Center Community College District Personnel Commission Department in writing no later than the filing date stated on the announcement. Those applicants needing such accommodations should document this request including an explanation as to the type and extent of accommodation needed to participate in the selection process. SCCCD is an equal opportunity employer committed to fostering innovation and inclusivity. We respond proactively to the diverse needs of the community and welcome individuals excited to join our District’s purpose to support student success both locally and globally. United, we the faculty, classified professionals and administrators pledge to treat all applicants and employees fairly and equitably. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page . Closing Date/Time: 7/30/2024 11:59 PM Pacific
Jul 10, 2024
Full Time
General Purpose Under general supervision, performs a variety of highly responsible accounting operations duties in the preparation, processing and maintenance of accounting transactions and records; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Performs a variety of accounts payable duties associated with college co-curricular and athletic activities, student clubs, scholarship recipients and other college-specific accounts; reviews requisitions and purchase order requests, verifying proper account codes and required approvals; prepares purchase orders and sends to vendors following approval; reviews invoices and requests for payment to verify accuracy, completeness and adherence to District policies and terms of contracts; submits to manager for approval of payment; prints checks and mails or distributes to vendors, coaches and others; matches accounts payable invoices and enters into the system; verifies all statements and invoice balances. Assists students at the cashier window; accesses student accounts and answers a variety of questions about account balances, financial aid and work study checks received and payments made; researches balances with Admissions & Records and Financial Aid staff to answer student questions; takes payments for account balances, transcripts and other transactions in cash, by check or by credit cards; records transactions in student accounts; processes payments for Associated Student Body cards, parking permits and other items and posts transactions; issues receipts for all payments received; balances cash and credit card payments received; researches credit card transactions for refund issues or chargeback transactions; closes out and balances cash drawers at business office closing. Performs a variety of accounts receivable duties; prepares bills for agencies sponsoring students including the Veterans Administration, Workforce Investment Board, international students, police agencies, private companies and others based on sponsorship agreements; uploads student data from the District ERP system to generate sponsor invoices; deposits and posts payments received to student accounts; monitors all incoming payments made by the Department of Veterans Affairs on behalf of G.I. Bill recipients; reviews and coordinates with the VA and campus Veteran's Office adjustments and changes needed to correct invoicing and collection of tuition and fees; provides prompt reporting on funding of tuition and fees to the VA in the event of changes in student financial aid status; creates and initiates payments of debts owed in compliance with VA, Treasury and VA Debt Management requirements; ensures readiness for VA audits; vouchers any refunds back to sponsors. Performs cash management duties; reconciles daily cash payments and prepares bank deposits; performs monthly cash vault reconciliations subject to manager review; counts and verifies deposits of parking and library fees and athletics receipts. May provide day-to-day lead work guidance and direction to student aides performing cashiering duties; assigns, schedules and monitors work for completeness, accuracy and conformance with District, department and legal/regulatory requirements and standards; provides information, instruction and training on work procedures and technical, legal and regulatory requirements. Assists in the disbursement of financial aid; determines student accounts with outstanding balances and nets award amounts against those balances; runs reports in District ERP system of approved financial aid checks and provides to bank; voids and reissues stale dated checks incorrectly issued, lost or stolen; maintains logs of checks issued and direct deposits made; assists with monthly reconciliations; bills/rebills students for payments due based on dropped classes and no shows; runs aging reports to balance and reconcile accounts. Audits student accounts to determine any errors in awards, account adjustments and student payments; verifies refunds have been properly made and credits accurately calculated. When assigned to the Reedley Food Services department, prepares requisitions for food staples, perishables, vendor baked goods, snacks, drinks, cooking and service supplies and other items and processes invoices for payment; prepares and maintains accounting records involving a variety of transactions and accounts; participates in estimating costs for private catering orders/events and invoices customers; balances cash receipts, reconciles to cash register transaction records and prepares bank deposits; maintains meal plan accounts and posts purchases and adjustments to accounts; orders and maintains an inventory of consumables, tools and other items; correctly prepares and processes student and provisional payrolls. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES Processes student payment worksheets for residence hall students; reviews, reconciles, audits and maintains student accounts; notifies students of balances due; prepares and maintains dorm/café worksheets. Assists District Payroll staff in performing payroll support duties; matches time slips with absence forms; sorts and enters absences into the payroll system; runs reports to verify accuracy; prepares responses to employment verification requests; picks up payroll checks from the county treasury and sends to campuses for distribution. Performs a variety of clerical and administrative support duties including answering the telephone and collecting and distributing the mail, maintaining office calendars, typing correspondence and form letters and maintaining an inventory of office supplies. Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: District policies, procedures and practices governing purchasing, accounts payable processing, cash handling and receipting and related financial transactions. Basic bookkeeping methods and practices. Business math. Federal, state and District rules, regulations, policies and procedures governing the award of financial aid at a level of detail necessary to perform assigned duties. Use and operation of applicable modules of the District's enterprise accounting and finance and student accounting systems. Federal Privacy Act regulations regarding the release of private employee and student information. Customer service practices and etiquette. Principles and practices of sound business communication including English usage, spelling, grammar and punctuation. Modern office practices, procedures and equipment including appropriate software applications. Skills and Abilities to: Make highly detailed comparisons, calculations and tabulations of financial data and review accounting and related documents accurately and rapidly. Carry out work independently, ensuring a high degree of accuracy. Organize, set priorities and exercise sound judgment within established guidelines. Interpret, apply and explain rules, regulations, policies and procedures and apply them in a variety of procedural situations. Operate a computer using spreadsheet and other standard business software; operate other standard office equipment. Maintain a variety of financial records and files. Maintain confidentiality of documents and records. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. Communicate effectively, both orally and in writing. Understand and follow written and oral instructions. Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE Graduation from high school or GED equivalent supplemented by college coursework in accounting and at least two years of progressively responsible experience performing financial or statistical recordkeeping, paraprofessional accounting or bookkeeping; or an equivalent combination of training and experience. Completion of sixty college units including fifteen units in accounting OR an associate degree in accounting, business or a related field is desirable. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS A valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program may be required for certain assignments in this class. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, both in person and by telephone; use hands repetitively to finger, handle, feel or operate computers and standard office equipment; and reach with hands and arms. An employee is frequently required to stand and walk; and lift up to 10 pounds and occasionally up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; learn and apply new information and skills; perform highly detailed work on multiple concurrent tasks with frequent interruptions; and interact with managers, employees, students and others encountered in the course of work. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work in a typical office environment and the noise level is generally quiet to moderate. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process APPLICATION SUBMISSION To move forward in the selection process, you must complete an online application through our web site at http://www.schooljobs.com/careers/scccd . Please attach to your application a copy of your transcripts (including when degree[s] was awarded) or your application may be considered incomplete. Resumes may also be uploaded but cannot be used in lieu of a completed application. ONCE YOU HAVE SUBMITTED YOUR APPLICATION YOU WILL NOT BE ABLE TO MAKE REVISIONS TO YOUR APPLICATION MATERIALS. When completing the application, please make sure you include ALL current and previous employment in the Work Experience section of the application and complete ALL fields, including the name and contact information for your supervisors. Experience that is included in the resume but not in the Work Experience section of the application may not be considered for the purpose of determining whether you meet the minimum qualifications. All required documents must be submitted by the applicant. Personnel Commission staff will not upload your documents for you. The State Center Community College District does not accept letters of recommendation for classified positions. Please do not attempt to attach letters of recommendation to your application. APPLICATION REVIEW AND ASSESSMENTS The application review process includes an evaluation of training and experience based on given application information and answers to supplemental questionnaire. Only the most qualified applicants, who pass the minimum qualifications review, will be invited to the assessment process. The assessment process will include a competency assessment (50% weight) and an oral interview assessment (50% weight). Of those achieving a passing score on the competency assessment, only the most qualified candidates, plus ties, will be invited to the oral interview assessment. Passing score is 75% out of 100% on each assessment section. TESTING TENTATIVELY SCHEDULED AS FOLLOWS: Competency Assessment: August 06, 2024 Oral Interview Assessment : August 16, 2024 The assessment process / assessment date is subject to change as needs dictate. All communication regarding this process will be delivered via email to the address listed on your application. ELIGIBILITY LIST Candidates who attain a passing score on each part of the assessment will be placed in rank order on a Districtwide Open-Competitive List. Using the same process, a separate Promotional List will be established and both Lists will be used concurrently. The eligibility list will be used to fill current vacancies districtwide for six (6) months. The current vacancy is at the District Office. PASSING THE ASSESSMENTS AND BEING PLACED ON THE ELIGIBILITY LIST DO NOT GUARANTEE AN OFFER OF EMPLOYMENT. ACCOMMODATIONS Individuals with disabilities requiring reasonable accommodation in the selection process must inform the State Center Community College District Personnel Commission Department in writing no later than the filing date stated on the announcement. Those applicants needing such accommodations should document this request including an explanation as to the type and extent of accommodation needed to participate in the selection process. SCCCD is an equal opportunity employer committed to fostering innovation and inclusivity. We respond proactively to the diverse needs of the community and welcome individuals excited to join our District’s purpose to support student success both locally and globally. United, we the faculty, classified professionals and administrators pledge to treat all applicants and employees fairly and equitably. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page . Closing Date/Time: 7/30/2024 11:59 PM Pacific
STATE CENTER COMMUNITY COLLEGE DISTRICT
Fresno, California, United States
General Purpose Under general supervision, performs a variety of highly responsible accounting operations duties in the preparation, processing and maintenance of accounting transactions and records; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Performs a variety of accounts payable duties associated with college co-curricular and athletic activities, student clubs, scholarship recipients and other college-specific accounts; reviews requisitions and purchase order requests, verifying proper account codes and required approvals; prepares purchase orders and sends to vendors following approval; reviews invoices and requests for payment to verify accuracy, completeness and adherence to District policies and terms of contracts; submits to manager for approval of payment; prints checks and mails or distributes to vendors, coaches and others; matches accounts payable invoices and enters into the system; verifies all statements and invoice balances. Assists students at the cashier window; accesses student accounts and answers a variety of questions about account balances, financial aid and work study checks received and payments made; researches balances with Admissions & Records and Financial Aid staff to answer student questions; takes payments for account balances, transcripts and other transactions in cash, by check or by credit cards; records transactions in student accounts; processes payments for Associated Student Body cards, parking permits and other items and posts transactions; issues receipts for all payments received; balances cash and credit card payments received; researches credit card transactions for refund issues or chargeback transactions; closes out and balances cash drawers at business office closing. Performs a variety of accounts receivable duties; prepares bills for agencies sponsoring students including the Veterans Administration, Workforce Investment Board, international students, police agencies, private companies and others based on sponsorship agreements; uploads student data from the District ERP system to generate sponsor invoices; deposits and posts payments received to student accounts; monitors all incoming payments made by the Department of Veterans Affairs on behalf of G.I. Bill recipients; reviews and coordinates with the VA and campus Veteran's Office adjustments and changes needed to correct invoicing and collection of tuition and fees; provides prompt reporting on funding of tuition and fees to the VA in the event of changes in student financial aid status; creates and initiates payments of debts owed in compliance with VA, Treasury and VA Debt Management requirements; ensures readiness for VA audits; vouchers any refunds back to sponsors. Performs cash management duties; reconciles daily cash payments and prepares bank deposits; performs monthly cash vault reconciliations subject to manager review; counts and verifies deposits of parking and library fees and athletics receipts. May provide day-to-day lead work guidance and direction to student aides performing cashiering duties; assigns, schedules and monitors work for completeness, accuracy and conformance with District, department and legal/regulatory requirements and standards; provides information, instruction and training on work procedures and technical, legal and regulatory requirements. Assists in the disbursement of financial aid; determines student accounts with outstanding balances and nets award amounts against those balances; runs reports in District ERP system of approved financial aid checks and provides to bank; voids and reissues stale dated checks incorrectly issued, lost or stolen; maintains logs of checks issued and direct deposits made; assists with monthly reconciliations; bills/rebills students for payments due based on dropped classes and no shows; runs aging reports to balance and reconcile accounts. Audits student accounts to determine any errors in awards, account adjustments and student payments; verifies refunds have been properly made and credits accurately calculated. When assigned to the Reedley Food Services department, prepares requisitions for food staples, perishables, vendor baked goods, snacks, drinks, cooking and service supplies and other items and processes invoices for payment; prepares and maintains accounting records involving a variety of transactions and accounts; participates in estimating costs for private catering orders/events and invoices customers; balances cash receipts, reconciles to cash register transaction records and prepares bank deposits; maintains meal plan accounts and posts purchases and adjustments to accounts; orders and maintains an inventory of consumables, tools and other items; correctly prepares and processes student and provisional payrolls. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES Processes student payment worksheets for residence hall students; reviews, reconciles, audits and maintains student accounts; notifies students of balances due; prepares and maintains dorm/café worksheets. Assists District Payroll staff in performing payroll support duties; matches time slips with absence forms; sorts and enters absences into the payroll system; runs reports to verify accuracy; prepares responses to employment verification requests; picks up payroll checks from the county treasury and sends to campuses for distribution. Performs a variety of clerical and administrative support duties including answering the telephone and collecting and distributing the mail, maintaining office calendars, typing correspondence and form letters and maintaining an inventory of office supplies. Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: District policies, procedures and practices governing purchasing, accounts payable processing, cash handling and receipting and related financial transactions. Basic bookkeeping methods and practices. Business math. Federal, state and District rules, regulations, policies and procedures governing the award of financial aid at a level of detail necessary to perform assigned duties. Use and operation of applicable modules of the District's enterprise accounting and finance and student accounting systems. Federal Privacy Act regulations regarding the release of private employee and student information. Customer service practices and etiquette. Principles and practices of sound business communication including English usage, spelling, grammar and punctuation. Modern office practices, procedures and equipment including appropriate software applications. Skills and Abilities to: Make highly detailed comparisons, calculations and tabulations of financial data and review accounting and related documents accurately and rapidly. Carry out work independently, ensuring a high degree of accuracy. Organize, set priorities and exercise sound judgment within established guidelines. Interpret, apply and explain rules, regulations, policies and procedures and apply them in a variety of procedural situations. Operate a computer using spreadsheet and other standard business software; operate other standard office equipment. Maintain a variety of financial records and files. Maintain confidentiality of documents and records. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. Communicate effectively, both orally and in writing. Understand and follow written and oral instructions. Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE Graduation from high school or GED equivalent supplemented by college coursework in accounting and at least two years of progressively responsible experience performing financial or statistical recordkeeping, paraprofessional accounting or bookkeeping; or an equivalent combination of training and experience. Completion of sixty college units including fifteen units in accounting OR an associate degree in accounting, business or a related field is desirable. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS A valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program may be required for certain assignments in this class. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, both in person and by telephone; use hands repetitively to finger, handle, feel or operate computers and standard office equipment; and reach with hands and arms. An employee is frequently required to stand and walk; and lift up to 10 pounds and occasionally up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; learn and apply new information and skills; perform highly detailed work on multiple concurrent tasks with frequent interruptions; and interact with managers, employees, students and others encountered in the course of work. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work in a typical office environment and the noise level is generally quiet to moderate. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process Only the most qualified applicants will be invited to interview for the assignment. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page .
Jul 06, 2024
Temporary
General Purpose Under general supervision, performs a variety of highly responsible accounting operations duties in the preparation, processing and maintenance of accounting transactions and records; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Performs a variety of accounts payable duties associated with college co-curricular and athletic activities, student clubs, scholarship recipients and other college-specific accounts; reviews requisitions and purchase order requests, verifying proper account codes and required approvals; prepares purchase orders and sends to vendors following approval; reviews invoices and requests for payment to verify accuracy, completeness and adherence to District policies and terms of contracts; submits to manager for approval of payment; prints checks and mails or distributes to vendors, coaches and others; matches accounts payable invoices and enters into the system; verifies all statements and invoice balances. Assists students at the cashier window; accesses student accounts and answers a variety of questions about account balances, financial aid and work study checks received and payments made; researches balances with Admissions & Records and Financial Aid staff to answer student questions; takes payments for account balances, transcripts and other transactions in cash, by check or by credit cards; records transactions in student accounts; processes payments for Associated Student Body cards, parking permits and other items and posts transactions; issues receipts for all payments received; balances cash and credit card payments received; researches credit card transactions for refund issues or chargeback transactions; closes out and balances cash drawers at business office closing. Performs a variety of accounts receivable duties; prepares bills for agencies sponsoring students including the Veterans Administration, Workforce Investment Board, international students, police agencies, private companies and others based on sponsorship agreements; uploads student data from the District ERP system to generate sponsor invoices; deposits and posts payments received to student accounts; monitors all incoming payments made by the Department of Veterans Affairs on behalf of G.I. Bill recipients; reviews and coordinates with the VA and campus Veteran's Office adjustments and changes needed to correct invoicing and collection of tuition and fees; provides prompt reporting on funding of tuition and fees to the VA in the event of changes in student financial aid status; creates and initiates payments of debts owed in compliance with VA, Treasury and VA Debt Management requirements; ensures readiness for VA audits; vouchers any refunds back to sponsors. Performs cash management duties; reconciles daily cash payments and prepares bank deposits; performs monthly cash vault reconciliations subject to manager review; counts and verifies deposits of parking and library fees and athletics receipts. May provide day-to-day lead work guidance and direction to student aides performing cashiering duties; assigns, schedules and monitors work for completeness, accuracy and conformance with District, department and legal/regulatory requirements and standards; provides information, instruction and training on work procedures and technical, legal and regulatory requirements. Assists in the disbursement of financial aid; determines student accounts with outstanding balances and nets award amounts against those balances; runs reports in District ERP system of approved financial aid checks and provides to bank; voids and reissues stale dated checks incorrectly issued, lost or stolen; maintains logs of checks issued and direct deposits made; assists with monthly reconciliations; bills/rebills students for payments due based on dropped classes and no shows; runs aging reports to balance and reconcile accounts. Audits student accounts to determine any errors in awards, account adjustments and student payments; verifies refunds have been properly made and credits accurately calculated. When assigned to the Reedley Food Services department, prepares requisitions for food staples, perishables, vendor baked goods, snacks, drinks, cooking and service supplies and other items and processes invoices for payment; prepares and maintains accounting records involving a variety of transactions and accounts; participates in estimating costs for private catering orders/events and invoices customers; balances cash receipts, reconciles to cash register transaction records and prepares bank deposits; maintains meal plan accounts and posts purchases and adjustments to accounts; orders and maintains an inventory of consumables, tools and other items; correctly prepares and processes student and provisional payrolls. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES Processes student payment worksheets for residence hall students; reviews, reconciles, audits and maintains student accounts; notifies students of balances due; prepares and maintains dorm/café worksheets. Assists District Payroll staff in performing payroll support duties; matches time slips with absence forms; sorts and enters absences into the payroll system; runs reports to verify accuracy; prepares responses to employment verification requests; picks up payroll checks from the county treasury and sends to campuses for distribution. Performs a variety of clerical and administrative support duties including answering the telephone and collecting and distributing the mail, maintaining office calendars, typing correspondence and form letters and maintaining an inventory of office supplies. Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: District policies, procedures and practices governing purchasing, accounts payable processing, cash handling and receipting and related financial transactions. Basic bookkeeping methods and practices. Business math. Federal, state and District rules, regulations, policies and procedures governing the award of financial aid at a level of detail necessary to perform assigned duties. Use and operation of applicable modules of the District's enterprise accounting and finance and student accounting systems. Federal Privacy Act regulations regarding the release of private employee and student information. Customer service practices and etiquette. Principles and practices of sound business communication including English usage, spelling, grammar and punctuation. Modern office practices, procedures and equipment including appropriate software applications. Skills and Abilities to: Make highly detailed comparisons, calculations and tabulations of financial data and review accounting and related documents accurately and rapidly. Carry out work independently, ensuring a high degree of accuracy. Organize, set priorities and exercise sound judgment within established guidelines. Interpret, apply and explain rules, regulations, policies and procedures and apply them in a variety of procedural situations. Operate a computer using spreadsheet and other standard business software; operate other standard office equipment. Maintain a variety of financial records and files. Maintain confidentiality of documents and records. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. Communicate effectively, both orally and in writing. Understand and follow written and oral instructions. Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE Graduation from high school or GED equivalent supplemented by college coursework in accounting and at least two years of progressively responsible experience performing financial or statistical recordkeeping, paraprofessional accounting or bookkeeping; or an equivalent combination of training and experience. Completion of sixty college units including fifteen units in accounting OR an associate degree in accounting, business or a related field is desirable. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS A valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program may be required for certain assignments in this class. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, both in person and by telephone; use hands repetitively to finger, handle, feel or operate computers and standard office equipment; and reach with hands and arms. An employee is frequently required to stand and walk; and lift up to 10 pounds and occasionally up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; learn and apply new information and skills; perform highly detailed work on multiple concurrent tasks with frequent interruptions; and interact with managers, employees, students and others encountered in the course of work. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work in a typical office environment and the noise level is generally quiet to moderate. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process Only the most qualified applicants will be invited to interview for the assignment. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page .
CLARK COUNTY, NV
Clark County - Las Vegas, Nevada, United States
ABOUT THE POSITION The Clark County Recorder Department is seeking qualified candidates to apply for the Recordation Technician I/II position. This position reviews legal documents and maps pertaining to real estate and property ownership to determine the type of document that is to be recorded; considers NRS codes and other relevant protocols for recording; enters data into an automated recording system; and other duties as assigned. RECORDATION TECHNICIAN I - $19.14 - $29.63 Hourly RECORDATION TECHNICIAN II - $20.67 - $32.01 Hourly The Recordation Technician I is a training underfill position, upon successful completion of the training program the successful candidate will be non-competitively promoted to Recordation Technician II. THIS RECRUITMENT IS LIMITED TO THE FIRST 250 APPLICATIONS RECEIVED AND WILL CLOSE WITHOUT NOTICE ONCE THAT NUMBER IS REACHED. This is an open and continuous recruitment, scheduling dates will vary depending on when the application was received and reviewed by Human Resources. THE SALARY FOR THIS RECRUITMENT HAS BEEN CHANGED AND IS NOW REFLECTED IN THE JOB ANNOUNCEMENT. This examination will establish an Open Competitive Eligibility list to fill current and/or future vacancies that may occur within the next six (6) months at either level or may be extended as needed by Human Resources. Human Resources reserves the right to call only the most qualified applicants to the selection process. MINIMUM REQUIREMENTS Education and Experience: Recordation Technician I - Equivalent to graduation from high school AND two (2) years of full-time clerical experience. Experience in dealing with the public and/or in a work situation that will have provided knowledge of real estate terminology is desirable. Professional level experience and/or education that has provided the skills and knowledge necessary to perform all job functions at this level may be substituted on a year-for-year basis. NOTE: Certain positions may require net typing speed of 30 wpm. Recordation Technician II - In addition to the above: One (1) year of full-time experience in receiving, examining, and recording a variety of legal documents. Qualifying education and experience must be clearly documented in the “Education” and “Work Experience” sections of the application. Do not substitute a resume for your application or write "see attached resume" on your application. Working Conditions: Shift work: employees may be scheduled for day, mid, swing, night shifts or any other irregular shift deemed necessary by the department and may be asked to work other shifts as needed. Mandatory overtime may be required based on operational needs, including weekends and/or holidays. Background Investigation: Employment is contingent upon successful completion of a background investigation. Periodically after employment background investigations may be conducted. Citizenship: Candidates must be legally authorized to work in the United States. Please note, Clark County does not provide H1B visa sponsorships or transfers for any employment positions. Pre-Employment Drug Testing: Employment is contingent upon the results of a pre-employment drug examination. EXAMPLES OF DUTIES Examines various legal documents for sufficiency, completeness and adherence to laws, codes and recording requirements; examines survey and mining maps for recording requirements. Enters information into an automated system for permanent indexing; records such elements as date, fees, transfer taxes, document numbers, names and addresses; indexes for retrieval as appropriate. Validates documentation by comparison to original source documents; validate indexing and document code accuracy; amends and updates databases as required. Explains recording requirements to the public, including providing information regarding transfer taxes, fees and required supplemental documents. Reviews computer printouts for accuracy and required corrections. Reconciles and maintains records of fees and other monies received. Provides input into and compiles a variety of logs and records. Organizes own work, sets priorities and ensures that critical deadlines are met. Organizes and prepares documents for microfilming. May be required to notarize documents for County customers. Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a work team. Performs a variety of general office support work such as filing, answering telephone inquiries, typing correspondence, opening, handling, and distributing mail; and reproducing copies of various documents, including parcel maps. PHYSICAL DEMANDS Mobility to work in a typical office setting and use standard office equipment, stamina to remain seated and maintain concentration for an extended period of time, vision to read printed materials and a computer screen, and hearing and speech to communicate in person or over the telephone; stamina to use repetitive hand and wrist motion in the performance and application of typing and data entry for extended period of time. May be required to lift or move objects weighing up to 20 lbs. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation. Come Make a Difference and Join the Clark County Family where we offer a comprehensive benefits package that includes: Flexible Schedules including 4/10 options More Money in Your Pocket 100% Employer Paid Defined Benefit Retirement No Social Security Deduction No State Income Taxes Two Employer Sponsored Health Plans Offered - Choice of PPO or EPO (hybrid of HMO) Medical - Employer pays 90% of premium Pharmacy Benefits (30, 90-day retail or mail order fills) 24/7 Telephone Advice Nurse - no employee cost Teledoc, Doctoroo, and Dispatch Health Retiree insurance - eligible after 5 years of service Dental Vision Life Insurance - Employer Paid AD&D - Employer Paid Long Term Disability - Employer Paid Generous Leave Accruals that include: 13Paid Holidays includinga Floating Birthday Holiday Paid Vacation Leave Paid Sick Leave Holiday Leave Other leave options Catastrophic Leave Parental Leave - Up to 90 days Wide Variety of Voluntary Benefits that include Guardian - Accident, Cancer, Critical Illness, Hospital Indemnity, and Short-Term Disability Insurance. Trustmark - Permanent Life Insurance benefits and long-term care. Sunlife Financial - Basic and Voluntary Life Insurance, AD&D, and long-term disability insurance TASC - Flexible Spending Account - FSA & Dependent Day Care Debit Card Available Morgan Stanley - Deferred Compensation Plan Employee Assistance Program Onsite Fitness Center - $12/month*Benefits vary and are subject to change depending on assignment, hiring organization and bargaining unit. Closing Date/Time: Continuous
Jul 24, 2024
Full Time
ABOUT THE POSITION The Clark County Recorder Department is seeking qualified candidates to apply for the Recordation Technician I/II position. This position reviews legal documents and maps pertaining to real estate and property ownership to determine the type of document that is to be recorded; considers NRS codes and other relevant protocols for recording; enters data into an automated recording system; and other duties as assigned. RECORDATION TECHNICIAN I - $19.14 - $29.63 Hourly RECORDATION TECHNICIAN II - $20.67 - $32.01 Hourly The Recordation Technician I is a training underfill position, upon successful completion of the training program the successful candidate will be non-competitively promoted to Recordation Technician II. THIS RECRUITMENT IS LIMITED TO THE FIRST 250 APPLICATIONS RECEIVED AND WILL CLOSE WITHOUT NOTICE ONCE THAT NUMBER IS REACHED. This is an open and continuous recruitment, scheduling dates will vary depending on when the application was received and reviewed by Human Resources. THE SALARY FOR THIS RECRUITMENT HAS BEEN CHANGED AND IS NOW REFLECTED IN THE JOB ANNOUNCEMENT. This examination will establish an Open Competitive Eligibility list to fill current and/or future vacancies that may occur within the next six (6) months at either level or may be extended as needed by Human Resources. Human Resources reserves the right to call only the most qualified applicants to the selection process. MINIMUM REQUIREMENTS Education and Experience: Recordation Technician I - Equivalent to graduation from high school AND two (2) years of full-time clerical experience. Experience in dealing with the public and/or in a work situation that will have provided knowledge of real estate terminology is desirable. Professional level experience and/or education that has provided the skills and knowledge necessary to perform all job functions at this level may be substituted on a year-for-year basis. NOTE: Certain positions may require net typing speed of 30 wpm. Recordation Technician II - In addition to the above: One (1) year of full-time experience in receiving, examining, and recording a variety of legal documents. Qualifying education and experience must be clearly documented in the “Education” and “Work Experience” sections of the application. Do not substitute a resume for your application or write "see attached resume" on your application. Working Conditions: Shift work: employees may be scheduled for day, mid, swing, night shifts or any other irregular shift deemed necessary by the department and may be asked to work other shifts as needed. Mandatory overtime may be required based on operational needs, including weekends and/or holidays. Background Investigation: Employment is contingent upon successful completion of a background investigation. Periodically after employment background investigations may be conducted. Citizenship: Candidates must be legally authorized to work in the United States. Please note, Clark County does not provide H1B visa sponsorships or transfers for any employment positions. Pre-Employment Drug Testing: Employment is contingent upon the results of a pre-employment drug examination. EXAMPLES OF DUTIES Examines various legal documents for sufficiency, completeness and adherence to laws, codes and recording requirements; examines survey and mining maps for recording requirements. Enters information into an automated system for permanent indexing; records such elements as date, fees, transfer taxes, document numbers, names and addresses; indexes for retrieval as appropriate. Validates documentation by comparison to original source documents; validate indexing and document code accuracy; amends and updates databases as required. Explains recording requirements to the public, including providing information regarding transfer taxes, fees and required supplemental documents. Reviews computer printouts for accuracy and required corrections. Reconciles and maintains records of fees and other monies received. Provides input into and compiles a variety of logs and records. Organizes own work, sets priorities and ensures that critical deadlines are met. Organizes and prepares documents for microfilming. May be required to notarize documents for County customers. Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a work team. Performs a variety of general office support work such as filing, answering telephone inquiries, typing correspondence, opening, handling, and distributing mail; and reproducing copies of various documents, including parcel maps. PHYSICAL DEMANDS Mobility to work in a typical office setting and use standard office equipment, stamina to remain seated and maintain concentration for an extended period of time, vision to read printed materials and a computer screen, and hearing and speech to communicate in person or over the telephone; stamina to use repetitive hand and wrist motion in the performance and application of typing and data entry for extended period of time. May be required to lift or move objects weighing up to 20 lbs. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation. Come Make a Difference and Join the Clark County Family where we offer a comprehensive benefits package that includes: Flexible Schedules including 4/10 options More Money in Your Pocket 100% Employer Paid Defined Benefit Retirement No Social Security Deduction No State Income Taxes Two Employer Sponsored Health Plans Offered - Choice of PPO or EPO (hybrid of HMO) Medical - Employer pays 90% of premium Pharmacy Benefits (30, 90-day retail or mail order fills) 24/7 Telephone Advice Nurse - no employee cost Teledoc, Doctoroo, and Dispatch Health Retiree insurance - eligible after 5 years of service Dental Vision Life Insurance - Employer Paid AD&D - Employer Paid Long Term Disability - Employer Paid Generous Leave Accruals that include: 13Paid Holidays includinga Floating Birthday Holiday Paid Vacation Leave Paid Sick Leave Holiday Leave Other leave options Catastrophic Leave Parental Leave - Up to 90 days Wide Variety of Voluntary Benefits that include Guardian - Accident, Cancer, Critical Illness, Hospital Indemnity, and Short-Term Disability Insurance. Trustmark - Permanent Life Insurance benefits and long-term care. Sunlife Financial - Basic and Voluntary Life Insurance, AD&D, and long-term disability insurance TASC - Flexible Spending Account - FSA & Dependent Day Care Debit Card Available Morgan Stanley - Deferred Compensation Plan Employee Assistance Program Onsite Fitness Center - $12/month*Benefits vary and are subject to change depending on assignment, hiring organization and bargaining unit. Closing Date/Time: Continuous
CALAVERAS COUNTY, CA
San Andreas, California, United States
Position Description Sheriff Service Technician I: $22.05 - $27.11 Sheriff Service Technician II: $24.31 - $29.88 Sheriff Service Technician III: $26.80 - $32.95 Under direction of a supervisor or management, performs a variety of clerical and administrative duties in support of the Sheriff's Department; which may include record keeping, specialized civil, financial, or evidence processing related to the department, typing, word processing, fingerprinting and filing; and to perform related work as required. CLASS CHARACTERISTICS : Sheriff Services Technician I This is the entry level class for Sheriff Services Technician work. Required to decipher technical data and laws pertaining to the security, release, and maintenance of Sheriff's records. Processes reports of a confidential nature in strict adherence to State and Department mandates. Requires keeping current on continuous changes and additions in report processing requirements, etc. Relied upon to help assure Department and State policies are followed; responsible for releasing information of a sensitive nature to the public. Requires developing skills in handling citizen complaints in person and over the telephone. Operates a Department Records Management System involving inputting and/or retrieving information in numerous in-house files. Sheriff Services Technician II This is the journey level position within the series. In addition to the above, incumbents will be assigned to more increasingly difficult tasks within the department. Sheriff Services Technician III This is the advanced level position within the series. In addition to the above, responsibilities require the frequent use of initiative and independent judgment in scheduling and coordination of office activities and in dealing with sensitive assignments. Incumbents are responsible for the more complex assignments and work with greater independence from close review. Incumbents may assist in training and guiding subordinates. Example of Duties (Duties vary depending on assignment) Performs record checks for authorized agencies in strict accordance with the law. Operates a telecommunication terminal accessing County, State, and National law enforcement automated information systems. Fiscal accounting and departmental payroll. Performs sealing of records and records destruction in accordance with laws and other mandates. Operates a word processor to type complaints for deputies/investigators for submission to the District Attorney. Trains or assists in training of personnel. Processing and maintenance of evidence and civil records. Transcribes, types, files and provides other clerical support duties. Performs various other miscellaneous duties, such as processing mail, processing citations, maintaining supplies, etc. Minimum Qualifications Knowledge of: Sheriff Services Technician I/II/III Operations, procedures, specific rules and precedents of the department together with the ability to work independently per established procedures; modern office methods and practices including common software applications; business English, including vocabulary, correct grammatical usage and punctuation; modem filing methods; common office machines and their operation, including use of personal computers. Ability To: Sheriff Services Technician I/II/III Assist in the developing and implementing of goals, objectives, work sites, policies, procedures, and work standards; prepare, maintain, and review documents, records and reports; exercise sound judgment with general policy guidelines; assist in analyzing office operations and technical problems, evaluate alternatives and recommend solutions; interpret and apply legislative and administrative laws, codes and regulations as directed; skill in typing accurately at a net rate of 60 words per minute; and establish and maintain effective working relationships with those contacted in the course of work. Education, Training, and Experience: Sheriff Services Technician I Equivalent to graduation from high school supplemented by college level course work in administration or technical subjects related to the area in which assigned and two (2) years of responsible office administrative support experience. Sheriff Services Technician II Three years of experience in a position comparable to a Sheriff Services Technician. In addition, candidates must demonstrate competency in technical work. Sheriff Services Technician III Five years of experience in a position comparable to a Sheriff Services Technician. In addition candidates must demonstrate proficiency in administrative law enforcement procedures and processes. Special Requirements Possession of an appropriate California driver's license issued by the State Department of Motor Vehicles. Calaveras County Public Service Employees Association For available Health/Dental/Vision insurance please visit the County BENEFITS WEBPAGE. Please note that Extra-hire positions that are benefitted, are only offered our CORE medical plan and are not offered dental or vision. NEW * Assist-To-Own program to help Couny employees purchase a home. Program Highlights: Down Payment Assistance, up to 5.5% of the Total Mortgage Loan. Available with purchase of a primary residence. Variety of Mortgage Loan options (FHA, VA, USDA and Conventional Mortgage Loans). No first-time homebuyer requirement to qualify. Flexible guidelines: Minimum FICO 640; Maximum DTI 50%. Flexible income limits, up to moderate income levels; no income limits for FHA and VA. For more information, vists Calaveras County Assist-to-Own Uniform Allowance: $750 or $900 per calendar year for specific positionssplit into monthly payments.Payments will be made monthly on the second pay check. Qualifying Classifications : Crime Scene Specialist/Property Room Manager, Deputy Probation Officer I/II/III, Correctional Cook I/II, Correctional Technician, Correctional Officer, Correctional Corporal, Correctional Sergeant, Dispatcher Clerk, Sr. Dispatcher, and Animal Control Officer I/II/III. The County shall pay a two hundred dollar and four cent ($200.04) per calendar year uniform maintenance allowance to Animal Care Specialist. Professional Time Off : 80 hours annually, prorated to 40 hours if hired after July 1st. Qualifying Classifications : Deputy District Attorney I/II/III/IV Extra-Hire: Extra-hire employees are not eligible for step advances, vacation, seniority rights, holiday pay or other certain employee benefits. They are entitled to 24 hours of sick leave per year and eligilbe for the county's CORE Medical plan but not eligible for dental or vision insurance. Vacation days: 0 - 3 complete years = 80 hours per year. After 6 months you can take your first week. 3 - 10 complete years = 120 hours per year 10 years+ = 160 per year Holidays :14 paid holidays per year. Life Insurance through ReliaStar: $50,000.00 County paid. After 65 years of age, pays out 65%, after 70 years of age ReliaStar pays out 32.5%. Sick Leave: 12 days annual sick leave accrual with unlimited accumulation. Sick leave is accrued at 3.69 hours for each full 80 hours of payroll period. 60 hours of sick leave can be used for immediate family, parent spouse, child or sibling. Merit: After successfully completing twenty-six (26) pay periods, a 3.5% merit increase may be granted.Merit increases may be granted annually thereafter to the top step. Probation Period: New employees remain in a probationary status for 26 pay periods. Longevity Incentives @ 2.5% for each of the following: 5.5 years (if hired before March 28, 2005) 6 years 10 years 15 years 20 years 25 years Bi-Lingual pay :$50 per month for specific approved job classifications. Flexible Spending: Pre-Tax Medical Reimbursement - Max contribution of $2,500 annually Flexible Spending: Pre-Tax Dependent Care Account - Max contribution of $5,000 annually Section 125 Plan :Additional insurance is available through the Section 125 plan and may be purchased from arepresentative during open enrollment or by appointment when they are on-site. AFLAC Heart & Stroke Insurance Cancer Insurance Accident Insurance Universal Life Insurance Short Term Disability Insurance LEGALSHEILD CALPERS RETIREMENT INFORMATION: CalPERS: CLASSIC MEMBERS: 2% at 55 PEPRA MEMBERS: 2% at 62 Extra-Hire's will be enrolled into Public Agency Retirement System (PARS) unless you are already a member of CalPERS. ??????? SAFETY CalPERS: for Correctional Officer, Correctional Corporal, Correctional Sergeant and Deputy Probation Officer I/II/III. CLASSIC MEMBERS: 3% at 50 PEPRA MEMBERS: 2.7% at 57 Additional Retirement Plan: The County offers a 457(b) Government plan. Employees can contribute to this deferred compensation plan ( Pre-Tax ).The County currently utilizes VALIC. Participating employees will receive a County paid match of up to $50 a month. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
Position Description Sheriff Service Technician I: $22.05 - $27.11 Sheriff Service Technician II: $24.31 - $29.88 Sheriff Service Technician III: $26.80 - $32.95 Under direction of a supervisor or management, performs a variety of clerical and administrative duties in support of the Sheriff's Department; which may include record keeping, specialized civil, financial, or evidence processing related to the department, typing, word processing, fingerprinting and filing; and to perform related work as required. CLASS CHARACTERISTICS : Sheriff Services Technician I This is the entry level class for Sheriff Services Technician work. Required to decipher technical data and laws pertaining to the security, release, and maintenance of Sheriff's records. Processes reports of a confidential nature in strict adherence to State and Department mandates. Requires keeping current on continuous changes and additions in report processing requirements, etc. Relied upon to help assure Department and State policies are followed; responsible for releasing information of a sensitive nature to the public. Requires developing skills in handling citizen complaints in person and over the telephone. Operates a Department Records Management System involving inputting and/or retrieving information in numerous in-house files. Sheriff Services Technician II This is the journey level position within the series. In addition to the above, incumbents will be assigned to more increasingly difficult tasks within the department. Sheriff Services Technician III This is the advanced level position within the series. In addition to the above, responsibilities require the frequent use of initiative and independent judgment in scheduling and coordination of office activities and in dealing with sensitive assignments. Incumbents are responsible for the more complex assignments and work with greater independence from close review. Incumbents may assist in training and guiding subordinates. Example of Duties (Duties vary depending on assignment) Performs record checks for authorized agencies in strict accordance with the law. Operates a telecommunication terminal accessing County, State, and National law enforcement automated information systems. Fiscal accounting and departmental payroll. Performs sealing of records and records destruction in accordance with laws and other mandates. Operates a word processor to type complaints for deputies/investigators for submission to the District Attorney. Trains or assists in training of personnel. Processing and maintenance of evidence and civil records. Transcribes, types, files and provides other clerical support duties. Performs various other miscellaneous duties, such as processing mail, processing citations, maintaining supplies, etc. Minimum Qualifications Knowledge of: Sheriff Services Technician I/II/III Operations, procedures, specific rules and precedents of the department together with the ability to work independently per established procedures; modern office methods and practices including common software applications; business English, including vocabulary, correct grammatical usage and punctuation; modem filing methods; common office machines and their operation, including use of personal computers. Ability To: Sheriff Services Technician I/II/III Assist in the developing and implementing of goals, objectives, work sites, policies, procedures, and work standards; prepare, maintain, and review documents, records and reports; exercise sound judgment with general policy guidelines; assist in analyzing office operations and technical problems, evaluate alternatives and recommend solutions; interpret and apply legislative and administrative laws, codes and regulations as directed; skill in typing accurately at a net rate of 60 words per minute; and establish and maintain effective working relationships with those contacted in the course of work. Education, Training, and Experience: Sheriff Services Technician I Equivalent to graduation from high school supplemented by college level course work in administration or technical subjects related to the area in which assigned and two (2) years of responsible office administrative support experience. Sheriff Services Technician II Three years of experience in a position comparable to a Sheriff Services Technician. In addition, candidates must demonstrate competency in technical work. Sheriff Services Technician III Five years of experience in a position comparable to a Sheriff Services Technician. In addition candidates must demonstrate proficiency in administrative law enforcement procedures and processes. Special Requirements Possession of an appropriate California driver's license issued by the State Department of Motor Vehicles. Calaveras County Public Service Employees Association For available Health/Dental/Vision insurance please visit the County BENEFITS WEBPAGE. Please note that Extra-hire positions that are benefitted, are only offered our CORE medical plan and are not offered dental or vision. NEW * Assist-To-Own program to help Couny employees purchase a home. Program Highlights: Down Payment Assistance, up to 5.5% of the Total Mortgage Loan. Available with purchase of a primary residence. Variety of Mortgage Loan options (FHA, VA, USDA and Conventional Mortgage Loans). No first-time homebuyer requirement to qualify. Flexible guidelines: Minimum FICO 640; Maximum DTI 50%. Flexible income limits, up to moderate income levels; no income limits for FHA and VA. For more information, vists Calaveras County Assist-to-Own Uniform Allowance: $750 or $900 per calendar year for specific positionssplit into monthly payments.Payments will be made monthly on the second pay check. Qualifying Classifications : Crime Scene Specialist/Property Room Manager, Deputy Probation Officer I/II/III, Correctional Cook I/II, Correctional Technician, Correctional Officer, Correctional Corporal, Correctional Sergeant, Dispatcher Clerk, Sr. Dispatcher, and Animal Control Officer I/II/III. The County shall pay a two hundred dollar and four cent ($200.04) per calendar year uniform maintenance allowance to Animal Care Specialist. Professional Time Off : 80 hours annually, prorated to 40 hours if hired after July 1st. Qualifying Classifications : Deputy District Attorney I/II/III/IV Extra-Hire: Extra-hire employees are not eligible for step advances, vacation, seniority rights, holiday pay or other certain employee benefits. They are entitled to 24 hours of sick leave per year and eligilbe for the county's CORE Medical plan but not eligible for dental or vision insurance. Vacation days: 0 - 3 complete years = 80 hours per year. After 6 months you can take your first week. 3 - 10 complete years = 120 hours per year 10 years+ = 160 per year Holidays :14 paid holidays per year. Life Insurance through ReliaStar: $50,000.00 County paid. After 65 years of age, pays out 65%, after 70 years of age ReliaStar pays out 32.5%. Sick Leave: 12 days annual sick leave accrual with unlimited accumulation. Sick leave is accrued at 3.69 hours for each full 80 hours of payroll period. 60 hours of sick leave can be used for immediate family, parent spouse, child or sibling. Merit: After successfully completing twenty-six (26) pay periods, a 3.5% merit increase may be granted.Merit increases may be granted annually thereafter to the top step. Probation Period: New employees remain in a probationary status for 26 pay periods. Longevity Incentives @ 2.5% for each of the following: 5.5 years (if hired before March 28, 2005) 6 years 10 years 15 years 20 years 25 years Bi-Lingual pay :$50 per month for specific approved job classifications. Flexible Spending: Pre-Tax Medical Reimbursement - Max contribution of $2,500 annually Flexible Spending: Pre-Tax Dependent Care Account - Max contribution of $5,000 annually Section 125 Plan :Additional insurance is available through the Section 125 plan and may be purchased from arepresentative during open enrollment or by appointment when they are on-site. AFLAC Heart & Stroke Insurance Cancer Insurance Accident Insurance Universal Life Insurance Short Term Disability Insurance LEGALSHEILD CALPERS RETIREMENT INFORMATION: CalPERS: CLASSIC MEMBERS: 2% at 55 PEPRA MEMBERS: 2% at 62 Extra-Hire's will be enrolled into Public Agency Retirement System (PARS) unless you are already a member of CalPERS. ??????? SAFETY CalPERS: for Correctional Officer, Correctional Corporal, Correctional Sergeant and Deputy Probation Officer I/II/III. CLASSIC MEMBERS: 3% at 50 PEPRA MEMBERS: 2.7% at 57 Additional Retirement Plan: The County offers a 457(b) Government plan. Employees can contribute to this deferred compensation plan ( Pre-Tax ).The County currently utilizes VALIC. Participating employees will receive a County paid match of up to $50 a month. Closing Date/Time: Continuous
City of Costa Mesa, CA
Costa Mesa, California, United States
Description SALARY $55,068 - $73,800 annually There is currently one (1) full-time vacancy. JOB SUMMARY: Under close supervision, performs a variety of general and specialized clerical duties in the central records section of the Police Department; and performs other work as required. CLASS CHARACTERISTICS: This is the entry-level class in the police records clerical series. An incumbent in this class is expected to learn specialized and complex police records processing duties while performing general clerical work in support of sworn and other departmental staff. A thorough training program is provided at the commencement of employment and on subsequent assignments to new and varied types of duties. Incumbents are expected to work with some independence on the repetitive aspects of the work as employees achieve proficiency in performing their assignments. Work is reviewed for accuracy and conformance with standards and quality. This class is distinguished from the Senior Police Records Technician class by the repetitive nature of assigned work, limited degree of independent judgment exercised and lack of lead responsibilities. For more information about the Costa Mesa Police Department, click here . APPLICATION AND SELECTION PROCESS: Applications must be completed and submitted on-line. This recruitment will remain open until filled and may close without prior notice, therefore prompt application is encouraged. The first application review date will be Thursday, August 15, 2024. Candidates are requested to provide specific information regarding their education and experience as it relates to the position by completing all fields of the application. Applications may be rejected if incomplete . Do not include text or attached resumes, as they will not be accepted or reviewed in the application process; the only attachment that will be accepted is the required typing certificate. The initial application screening will be based upon candidate's answers to the supplemental questions only . Prior to placement on the eligibility list, your answers to the supplemental questions will be verified against information provided in the Education and Work Experience sections of the employment application. Typing certificates are required at time of application for this recruitment (verifying 40 wpm, corrected or better). Certificates must be uploaded/attached to your online application. Applications received that do not include a typing certificate will be disqualified. Typing Certificate Instructions: Must be issued from a recognized employment or public agency. Online/Internet issued certificates will NOT be accepted. Certificates must be on the agency's letterhead or formal certificate and include the agency's name and phone number. Must be issued within the last 12 months. Certificates must indicate a NET (corrected) typing speed of at least 40 WPM . Failure to provide a typing certificate at time of application that meets the above requirements may result in disqualification. Certificates from any agency meeting the above criteria will be accepted. The following locations may also be used; the City of Costa Mesa neither endorses nor opposes any of these agencies. Santa Ana Work Center 801 West Civic Center Drive, Suite 200 Santa Ana, CA 92701 (714) 848-6129 Orange County Workforce Solutions 28202 Cabot Road, #140 Laguna Niguel, CA 92677 (714) 480-6500 The selection process will include the following components: application review and evaluation, typing certification verification, written examination, and selection interview. The written examination date is to be determined. Please notify the Human Resources Division 72 hours in advance of the test date if you have a disability which requires accommodation for the testing process. The eligibility list will be in effect for one (1) year, unless exhausted sooner. It is recommended that you use a personal email address on your application instead of a work email address. Notifications during this recruitment will be sent by email only (regardless of the notification preference selected during the on-line application process). Notifications will be sent to the email address that is listed on your on-line application. All employment offers made by the City are contingent upon establishing proof of a prospective candidate's legal authorization to work in the United States and successfully passing all components of the pre-employment process which may include, but is not limited to: comprehensive background investigation, criminal history check (livescan fingerprint check), polygraph examination, post-offer psychological evaluation and post-offer medical evaluation (may include drug screen). Note: The provisions of this job bulletin do not constitute an expressed or implied contract. Any provisions contained within may be modified or revoked without notice. Essential Functions These functions may not be present in all positions in this class. When a position is to be filled, the essential functions will be noted in the announcement of position availability. Management reserves the right to add, modify, change or rescind work assignments as needed. Prepares and types reports, correspondence, and other documents, including those of a confidential nature. Prepares and maintains records and files. Assembles and types material from marginal notes, rough drafts, or verbal instructions. Operates computer terminal and related office equipment. Compiles, sorts and calculates various data. Obtains and gives out information to the public, interdepartmental representatives and other agencies requiring the interpretation of technical information, policies and procedures. May supervise juveniles in protective custody. Female Police Records Technicians may search female suspects for contraband and weapons; may assist in transporting female suspects and offenders. Qualification Guidelines A typical way to obtain the requisite knowledge and abilities to perform the duties and responsibilities of this classification is as follows: EDUCATION, TRAINING AND/OR EXPERIENCE: Graduation from high school or its equivalent. One year of clerical experience including typing, varied public contact and operation of standard office equipment. Experience in a public safety agency is highly desirable. An equivalent combination of education and relevant experience that provides the desired knowledge, skills and abilities to successfully perform essential functions may also be considered. REQUISITE KNOWLEDGE AND SKILL LEVELS: Considerable knowledge of modern office methods, procedures and practices. Knowledge of preparation of business correspondence. Knowledge of correct English usage, grammar and punctuation. Knowledge of filing and inventory systems. Bilingual Spanish skills (oral/written) are desirable. REQUISITE ABILITIES: Ability to adhere to Police Department rules, regulations, procedures and routines. Ability to type at a corrected rate of 40 words per minute. Ability to work any shift, weekends and holidays as assigned. Ability to work mandatory overtime with short notice. Ability to perform various tasks simultaneously and under stressful conditions. Ability to analyze situations quickly and exercise independent judgment. Ability to understand and follow oral and written instructions. Ability to communicate clearly and concisely, both orally and in writing; Ability to operate standard office equipment and computer terminal. Ability to work cooperatively and accurately with a large staff. Ability to maintain effective working relationships with the public, including those with uncooperative or resistant attitudes. Supplemental Information PUBLIC EMPLOYEE DISASTER SERVICE WORKERS: In accordance with Government Code Section 3100 - all City of Costa Mesa employees are required to perform assigned disaster service worker duties in the event of an emergency or a disaster. PHYSICAL TASKS AND ENVIRONMENTAL CONDITIONS: Please contact Human Resources for a summary of the essential tasks and environmental factors for this classification. Employee accommodations for physical or mental disabilities will be considered on a case-by-case basis. To view benefit information for all groups, Click Here New Full-Time employees contribute 9% of their salary on a pre-tax basis towards the 2%@60 or 2%@62 CalPERS retirement formula depending on eligibility. Full-Time employeesreceive the following health insurance flexible benefits contribution: Current: $1,600monthly Effective January 2025: $1,650monthly New Part-Time employees are appointed by and serve at the will of the Department Director. They are reviewed for merit salary advancement on a periodic basis. Generally, part-time employees are limited to no more than 1,000 hours of work per fiscal year (July 1 - June 30). Certain part-time employees, however, are permitted to exceed this limit.Part-time employees participate in either the Public Agency Retirement System (PARS) or the California Public Employees Retirement System (CalPERS) depending on eligibility. Employees enrolled in PARS contribute 3.75% of salary with a matching City contribution. Employees enrolled in CalPERS contribute 7% - 9% of salary depending on eligibility. Part-time positions are eligible to receive general leave benefits. General leave can be used for sick, vacation, or holiday time. The City does not participate in the Social Security system; however, federal mandate requires all new employees to contribute 1.45% of wages to Medicare. As a condition of employment, all new employees are required to enroll and participate in the direct deposit program. Closing Date/Time:
Jul 19, 2024
Full Time
Description SALARY $55,068 - $73,800 annually There is currently one (1) full-time vacancy. JOB SUMMARY: Under close supervision, performs a variety of general and specialized clerical duties in the central records section of the Police Department; and performs other work as required. CLASS CHARACTERISTICS: This is the entry-level class in the police records clerical series. An incumbent in this class is expected to learn specialized and complex police records processing duties while performing general clerical work in support of sworn and other departmental staff. A thorough training program is provided at the commencement of employment and on subsequent assignments to new and varied types of duties. Incumbents are expected to work with some independence on the repetitive aspects of the work as employees achieve proficiency in performing their assignments. Work is reviewed for accuracy and conformance with standards and quality. This class is distinguished from the Senior Police Records Technician class by the repetitive nature of assigned work, limited degree of independent judgment exercised and lack of lead responsibilities. For more information about the Costa Mesa Police Department, click here . APPLICATION AND SELECTION PROCESS: Applications must be completed and submitted on-line. This recruitment will remain open until filled and may close without prior notice, therefore prompt application is encouraged. The first application review date will be Thursday, August 15, 2024. Candidates are requested to provide specific information regarding their education and experience as it relates to the position by completing all fields of the application. Applications may be rejected if incomplete . Do not include text or attached resumes, as they will not be accepted or reviewed in the application process; the only attachment that will be accepted is the required typing certificate. The initial application screening will be based upon candidate's answers to the supplemental questions only . Prior to placement on the eligibility list, your answers to the supplemental questions will be verified against information provided in the Education and Work Experience sections of the employment application. Typing certificates are required at time of application for this recruitment (verifying 40 wpm, corrected or better). Certificates must be uploaded/attached to your online application. Applications received that do not include a typing certificate will be disqualified. Typing Certificate Instructions: Must be issued from a recognized employment or public agency. Online/Internet issued certificates will NOT be accepted. Certificates must be on the agency's letterhead or formal certificate and include the agency's name and phone number. Must be issued within the last 12 months. Certificates must indicate a NET (corrected) typing speed of at least 40 WPM . Failure to provide a typing certificate at time of application that meets the above requirements may result in disqualification. Certificates from any agency meeting the above criteria will be accepted. The following locations may also be used; the City of Costa Mesa neither endorses nor opposes any of these agencies. Santa Ana Work Center 801 West Civic Center Drive, Suite 200 Santa Ana, CA 92701 (714) 848-6129 Orange County Workforce Solutions 28202 Cabot Road, #140 Laguna Niguel, CA 92677 (714) 480-6500 The selection process will include the following components: application review and evaluation, typing certification verification, written examination, and selection interview. The written examination date is to be determined. Please notify the Human Resources Division 72 hours in advance of the test date if you have a disability which requires accommodation for the testing process. The eligibility list will be in effect for one (1) year, unless exhausted sooner. It is recommended that you use a personal email address on your application instead of a work email address. Notifications during this recruitment will be sent by email only (regardless of the notification preference selected during the on-line application process). Notifications will be sent to the email address that is listed on your on-line application. All employment offers made by the City are contingent upon establishing proof of a prospective candidate's legal authorization to work in the United States and successfully passing all components of the pre-employment process which may include, but is not limited to: comprehensive background investigation, criminal history check (livescan fingerprint check), polygraph examination, post-offer psychological evaluation and post-offer medical evaluation (may include drug screen). Note: The provisions of this job bulletin do not constitute an expressed or implied contract. Any provisions contained within may be modified or revoked without notice. Essential Functions These functions may not be present in all positions in this class. When a position is to be filled, the essential functions will be noted in the announcement of position availability. Management reserves the right to add, modify, change or rescind work assignments as needed. Prepares and types reports, correspondence, and other documents, including those of a confidential nature. Prepares and maintains records and files. Assembles and types material from marginal notes, rough drafts, or verbal instructions. Operates computer terminal and related office equipment. Compiles, sorts and calculates various data. Obtains and gives out information to the public, interdepartmental representatives and other agencies requiring the interpretation of technical information, policies and procedures. May supervise juveniles in protective custody. Female Police Records Technicians may search female suspects for contraband and weapons; may assist in transporting female suspects and offenders. Qualification Guidelines A typical way to obtain the requisite knowledge and abilities to perform the duties and responsibilities of this classification is as follows: EDUCATION, TRAINING AND/OR EXPERIENCE: Graduation from high school or its equivalent. One year of clerical experience including typing, varied public contact and operation of standard office equipment. Experience in a public safety agency is highly desirable. An equivalent combination of education and relevant experience that provides the desired knowledge, skills and abilities to successfully perform essential functions may also be considered. REQUISITE KNOWLEDGE AND SKILL LEVELS: Considerable knowledge of modern office methods, procedures and practices. Knowledge of preparation of business correspondence. Knowledge of correct English usage, grammar and punctuation. Knowledge of filing and inventory systems. Bilingual Spanish skills (oral/written) are desirable. REQUISITE ABILITIES: Ability to adhere to Police Department rules, regulations, procedures and routines. Ability to type at a corrected rate of 40 words per minute. Ability to work any shift, weekends and holidays as assigned. Ability to work mandatory overtime with short notice. Ability to perform various tasks simultaneously and under stressful conditions. Ability to analyze situations quickly and exercise independent judgment. Ability to understand and follow oral and written instructions. Ability to communicate clearly and concisely, both orally and in writing; Ability to operate standard office equipment and computer terminal. Ability to work cooperatively and accurately with a large staff. Ability to maintain effective working relationships with the public, including those with uncooperative or resistant attitudes. Supplemental Information PUBLIC EMPLOYEE DISASTER SERVICE WORKERS: In accordance with Government Code Section 3100 - all City of Costa Mesa employees are required to perform assigned disaster service worker duties in the event of an emergency or a disaster. PHYSICAL TASKS AND ENVIRONMENTAL CONDITIONS: Please contact Human Resources for a summary of the essential tasks and environmental factors for this classification. Employee accommodations for physical or mental disabilities will be considered on a case-by-case basis. To view benefit information for all groups, Click Here New Full-Time employees contribute 9% of their salary on a pre-tax basis towards the 2%@60 or 2%@62 CalPERS retirement formula depending on eligibility. Full-Time employeesreceive the following health insurance flexible benefits contribution: Current: $1,600monthly Effective January 2025: $1,650monthly New Part-Time employees are appointed by and serve at the will of the Department Director. They are reviewed for merit salary advancement on a periodic basis. Generally, part-time employees are limited to no more than 1,000 hours of work per fiscal year (July 1 - June 30). Certain part-time employees, however, are permitted to exceed this limit.Part-time employees participate in either the Public Agency Retirement System (PARS) or the California Public Employees Retirement System (CalPERS) depending on eligibility. Employees enrolled in PARS contribute 3.75% of salary with a matching City contribution. Employees enrolled in CalPERS contribute 7% - 9% of salary depending on eligibility. Part-time positions are eligible to receive general leave benefits. General leave can be used for sick, vacation, or holiday time. The City does not participate in the Social Security system; however, federal mandate requires all new employees to contribute 1.45% of wages to Medicare. As a condition of employment, all new employees are required to enroll and participate in the direct deposit program. Closing Date/Time:
MISSOULA COUNTY, MONTANA
Missoula, Montana, United States
Definition TO APPLY: Please complete all sections of the online application, even if a resume is submitted. A resume will not substitute for completing the work history section of the application. Please include with your completed application the following attachments: C over Letter, copy of MT Pharmacy Technician License, BLS certificate, and copy of valid MT Driver’s License. Please address in your Cover Letter why you wish to work for PHC. Incomplete applications and applications without required attachments will be disqualified. Complete job description available upon request to the Department of Human Resources. Without P.T.C.B. certification and MT Pharmacy Technician License, a Pharmacy Technician in Training may be considered at a reduced rate of pay. Located halfway between Yellowstone and Glacier National Parks and home to the University of Montana, Missoula is an academic center situated in an outdoor enthusiast’s paradise. Depending on the season, you can hike, ski, fish, float rivers, ride mountain bikes, or just sit back and marvel at the surrounding scenery. Join us in scenic, sophisticated, and service-oriented Missoula! Partnership Health Center (PHC), 2019 and 2022 winner of the Employer of Choice Award for Missoula, and 2022 winner of the Montana Employer of Choice Award, offers impeccable, integrated services to over 18,000 individuals and families. A 14-site, co-applicant Federally Qualified Health Center with Missoula County, PHC fulfills its mission through the provision of a full range of primary care services - medical, dental, behavioral health, and an on-site pharmacy with a dedication to attending to the social determinants of health. Please visit our website to see the amazing benefits you will receive by joining our team such as medical (no cost for employee), dental, and vision insurance, loan forgiveness, retirement plan contributions, and generous paid sick and vacation time. Responsible for filling medication orders, maintaining stock, and billing all appropriate third responsible parties for payment. Representative Examples of Work Facilitates proper billing of prescriptions through insurance plans. Maintains controls of the use of the 340B discount drugs used in the Medicare Part D prescription drug plans. Interprets prescription orders, enters data into the QS1 pharmacy system, prints labels and receipts, identifies insurance company to be billed, submits on-line essential data, fills and labels medication and sets up for pharmacist inspection. Orders, receives and stocks drugs. Implements and maintains controls to monitor and control medication inventory. Controls separation of the four types of medication stock per regulations of a Federally Qualified Community Health Center (FQCHC). Files new prescriptions and locates prescriptions for refills. Maintains prescription records in accordance with the laws of Montana and the Federal Government. Takes telephone requests for refills to be refilled or sent off for authorization by the provider. Prepares daily logs and monthly reports for the pharmacy program and insurance billing. Participates in daily inventory of controlled substances. Maintains perpetual inventory of all medication; enters all incoming stock in the proper category; and restocks all prescriptions that are not picked up. Acts as liaison between primary care providers, pharmacy students, other employees and PHC patients with regard to all aspects of the drug delivery system unique to FQCHCs. Assists the Medication Assistance Program (MAP) coordinator with getting eligible PHC patients into the program. Inventories and reports all activity in the Share the Care (STC) program by electronic voucher in order to maintain replacement stock from Pharmaceutical Companies and to ensure that PHC patients have access to these medications. Trains and develops other technicians, students and interns. May collect payment and use cash register POS system. May help balance the POS system and troubleshoot errors for daily balance. Performs work-related tasks as assigned by the Pharmacy Director. SUPERVISION RECEIVED : Works under the general supervision of the PHC Pharmacy Director. All direct work filling prescriptions must be supervised by the Pharmacist on duty. SUPERVISION EXERCISED : None. WORKING RELATIONSHIPS : Has numerous contacts with PHC’s Medical Director, Pharmacy Director, physicians, mid-level providers, other staff, patients, pharmacy students, insurance companies and outside agencies for the purpose of giving/obtaining information and coordinating work efforts. REQUIRED KNOWLEDGE, SKILLS, & ABILITIES: KNOWLEDGE : Considerable knowledge of medical terminology. Considerable knowledge of the legal aspects of the practice of pharmacy, PHC policy and mission, Medicare Part B and 340B pricing, special regulations pertaining to FQCHCs regarding prescribing and dispensing medication and PHC’s record keeping systems. Considerable knowledge of business English, grammar, spelling and punctuation. Working knowledge of modern office practices and procedures. Working knowledge of the principles and practices of HIPAA compliance. Working knowledge of the PHC Corporate Compliance Guidelines. SKILLS : Skill in computer data entry; skill in the use of a personal computer (word-processing, spreadsheet and in particular pharmacy computer programs preferably QS1). ABILITIES : Ability to communicate effectively in the English language, orally and in writing. Ability to make accurate mathematical calculations. Ability to maintain confidentiality. Ability to work independently and make responsible decisions in accordance with established policies and procedures. Ability to establish and maintain effective working relationships with diverse individuals and groups. Ability to communicate with insurance companies for medication billing. Ability to work as a team member. Minimum Qualifications MINIMUM QUALIFICATIONS: EDUCATION: Requires P.T.C.B. certification as a Pharmacy Technician and Pharmacy Technician license issued by the State of Montana Board of Pharmacy; OR a Pharmacy Intern License. Without P.T.C.B. certification and MT Pharmacy Technician License, a Pharmacy Technician in Training may be considered at a reduced rate of pay. EXPERIENCE: None. SPECIAL REQUIREMENTS : This position requires immunizations or proof of immunity to certain infectious diseases and a TB test. New employees will be asked to volunteer vaccination status for required vaccines upon hire and will be offered assistance during hiring to receive necessary immunizations. Employees who have not received the vaccines required for their positions or who are unwilling to voluntarily provide vaccination status for required vaccines will receive a reasonable accommodation where such accommodation does not require an undue hardship or endanger the health or safely of any person. Physical/Environmental Demands The work is commonly performed in an office setting. The work is performed while walking or standing most of the time. Requires considerable typing and computer use. The position requires multitasking and intense mental concentration in a busy setting with distractions. The employee may risk exposure to communicable diseases. The job may require occasional medium lifting (21-50 lbs). This position is not eligible for remote work. This summary outlines the benefit programs; actual benefits may vary depending on bargaining unit and employment status. Missoula County will reward your contributions to our community with competitive compensation and generous benefits, including but not limited to: Excellent Medical Health Benefits – Group health benefits, including dental and vision coverage, are available to eligible County employees. The medical health benefits premium is covered for full-time employees. The County contribution is pro-rated on hours paid for part-time employees. The employee pays the premium portion for dependent coverage. Family health benefits coverage is $258.00 per pay period. Medical deductible is $500 for an individual and $1,000 for a family. Flexible Benefits Plan – Pre-tax out-of-pocket medical expenses and day care expenses. Voluntary Life Insurance Coverage, Long and Short-Term Disability, Critical and Accident Insurance are offered through Mutual ofOmaha. Public Employees Retirement System – Montana public employees of the state, university system, local governments and certain employees of school districts are covered by the Public Employees Retirement System (PERS). New members to the PERS have an opportunity to choose between two retirement plan options: the Defined Benefit Plan or the Defined Contribution Plan. Sheriffs' Retirement System (SRS) – A public pension plan for all Montana Sheriffs hired after July 1, 1974 and Detention Officers hired after July 1, 2005. Public Service Loan Forgiveness - Working for Missoula County may qualify you to receive student loan forgiveness. Look here to learn more and understand whether you may be eligible. Supplemental Retirement Benefits are offered through Valic or Nationwide. Sick Leave – Full-time employees accrue 7.38hours per month and are eligible to use sick leave once you have been an employee for 90 days.The accrual is pro-rated for part-time employees. Vacation Leave – Full-time employees accrue 9.24 hours per month and are eligible to use leave after continuous employment for a period of 6 full months. The accrual is pro-rated for part-time employees. Holidays – The County observes eleven legal holidays in even numbered years and ten legal holidays in odd numbered years. Paid Parental Leave (PPL)- In recognition of the importance of bonding and care of a newborn child or a child placed for adoption, Missoula County 6 continuous weeks of PPL to eligible full-time employees that have been with the county for 180 days. The hours are pro-rated for part-time employees. Tuition Assistance - Because we value the professional and personal development of our employees, Missoula County is proud to offer reimbursement of certain education expenses. Closing Date/Time: Continuous
Jul 20, 2024
Full Time
Definition TO APPLY: Please complete all sections of the online application, even if a resume is submitted. A resume will not substitute for completing the work history section of the application. Please include with your completed application the following attachments: C over Letter, copy of MT Pharmacy Technician License, BLS certificate, and copy of valid MT Driver’s License. Please address in your Cover Letter why you wish to work for PHC. Incomplete applications and applications without required attachments will be disqualified. Complete job description available upon request to the Department of Human Resources. Without P.T.C.B. certification and MT Pharmacy Technician License, a Pharmacy Technician in Training may be considered at a reduced rate of pay. Located halfway between Yellowstone and Glacier National Parks and home to the University of Montana, Missoula is an academic center situated in an outdoor enthusiast’s paradise. Depending on the season, you can hike, ski, fish, float rivers, ride mountain bikes, or just sit back and marvel at the surrounding scenery. Join us in scenic, sophisticated, and service-oriented Missoula! Partnership Health Center (PHC), 2019 and 2022 winner of the Employer of Choice Award for Missoula, and 2022 winner of the Montana Employer of Choice Award, offers impeccable, integrated services to over 18,000 individuals and families. A 14-site, co-applicant Federally Qualified Health Center with Missoula County, PHC fulfills its mission through the provision of a full range of primary care services - medical, dental, behavioral health, and an on-site pharmacy with a dedication to attending to the social determinants of health. Please visit our website to see the amazing benefits you will receive by joining our team such as medical (no cost for employee), dental, and vision insurance, loan forgiveness, retirement plan contributions, and generous paid sick and vacation time. Responsible for filling medication orders, maintaining stock, and billing all appropriate third responsible parties for payment. Representative Examples of Work Facilitates proper billing of prescriptions through insurance plans. Maintains controls of the use of the 340B discount drugs used in the Medicare Part D prescription drug plans. Interprets prescription orders, enters data into the QS1 pharmacy system, prints labels and receipts, identifies insurance company to be billed, submits on-line essential data, fills and labels medication and sets up for pharmacist inspection. Orders, receives and stocks drugs. Implements and maintains controls to monitor and control medication inventory. Controls separation of the four types of medication stock per regulations of a Federally Qualified Community Health Center (FQCHC). Files new prescriptions and locates prescriptions for refills. Maintains prescription records in accordance with the laws of Montana and the Federal Government. Takes telephone requests for refills to be refilled or sent off for authorization by the provider. Prepares daily logs and monthly reports for the pharmacy program and insurance billing. Participates in daily inventory of controlled substances. Maintains perpetual inventory of all medication; enters all incoming stock in the proper category; and restocks all prescriptions that are not picked up. Acts as liaison between primary care providers, pharmacy students, other employees and PHC patients with regard to all aspects of the drug delivery system unique to FQCHCs. Assists the Medication Assistance Program (MAP) coordinator with getting eligible PHC patients into the program. Inventories and reports all activity in the Share the Care (STC) program by electronic voucher in order to maintain replacement stock from Pharmaceutical Companies and to ensure that PHC patients have access to these medications. Trains and develops other technicians, students and interns. May collect payment and use cash register POS system. May help balance the POS system and troubleshoot errors for daily balance. Performs work-related tasks as assigned by the Pharmacy Director. SUPERVISION RECEIVED : Works under the general supervision of the PHC Pharmacy Director. All direct work filling prescriptions must be supervised by the Pharmacist on duty. SUPERVISION EXERCISED : None. WORKING RELATIONSHIPS : Has numerous contacts with PHC’s Medical Director, Pharmacy Director, physicians, mid-level providers, other staff, patients, pharmacy students, insurance companies and outside agencies for the purpose of giving/obtaining information and coordinating work efforts. REQUIRED KNOWLEDGE, SKILLS, & ABILITIES: KNOWLEDGE : Considerable knowledge of medical terminology. Considerable knowledge of the legal aspects of the practice of pharmacy, PHC policy and mission, Medicare Part B and 340B pricing, special regulations pertaining to FQCHCs regarding prescribing and dispensing medication and PHC’s record keeping systems. Considerable knowledge of business English, grammar, spelling and punctuation. Working knowledge of modern office practices and procedures. Working knowledge of the principles and practices of HIPAA compliance. Working knowledge of the PHC Corporate Compliance Guidelines. SKILLS : Skill in computer data entry; skill in the use of a personal computer (word-processing, spreadsheet and in particular pharmacy computer programs preferably QS1). ABILITIES : Ability to communicate effectively in the English language, orally and in writing. Ability to make accurate mathematical calculations. Ability to maintain confidentiality. Ability to work independently and make responsible decisions in accordance with established policies and procedures. Ability to establish and maintain effective working relationships with diverse individuals and groups. Ability to communicate with insurance companies for medication billing. Ability to work as a team member. Minimum Qualifications MINIMUM QUALIFICATIONS: EDUCATION: Requires P.T.C.B. certification as a Pharmacy Technician and Pharmacy Technician license issued by the State of Montana Board of Pharmacy; OR a Pharmacy Intern License. Without P.T.C.B. certification and MT Pharmacy Technician License, a Pharmacy Technician in Training may be considered at a reduced rate of pay. EXPERIENCE: None. SPECIAL REQUIREMENTS : This position requires immunizations or proof of immunity to certain infectious diseases and a TB test. New employees will be asked to volunteer vaccination status for required vaccines upon hire and will be offered assistance during hiring to receive necessary immunizations. Employees who have not received the vaccines required for their positions or who are unwilling to voluntarily provide vaccination status for required vaccines will receive a reasonable accommodation where such accommodation does not require an undue hardship or endanger the health or safely of any person. Physical/Environmental Demands The work is commonly performed in an office setting. The work is performed while walking or standing most of the time. Requires considerable typing and computer use. The position requires multitasking and intense mental concentration in a busy setting with distractions. The employee may risk exposure to communicable diseases. The job may require occasional medium lifting (21-50 lbs). This position is not eligible for remote work. This summary outlines the benefit programs; actual benefits may vary depending on bargaining unit and employment status. Missoula County will reward your contributions to our community with competitive compensation and generous benefits, including but not limited to: Excellent Medical Health Benefits – Group health benefits, including dental and vision coverage, are available to eligible County employees. The medical health benefits premium is covered for full-time employees. The County contribution is pro-rated on hours paid for part-time employees. The employee pays the premium portion for dependent coverage. Family health benefits coverage is $258.00 per pay period. Medical deductible is $500 for an individual and $1,000 for a family. Flexible Benefits Plan – Pre-tax out-of-pocket medical expenses and day care expenses. Voluntary Life Insurance Coverage, Long and Short-Term Disability, Critical and Accident Insurance are offered through Mutual ofOmaha. Public Employees Retirement System – Montana public employees of the state, university system, local governments and certain employees of school districts are covered by the Public Employees Retirement System (PERS). New members to the PERS have an opportunity to choose between two retirement plan options: the Defined Benefit Plan or the Defined Contribution Plan. Sheriffs' Retirement System (SRS) – A public pension plan for all Montana Sheriffs hired after July 1, 1974 and Detention Officers hired after July 1, 2005. Public Service Loan Forgiveness - Working for Missoula County may qualify you to receive student loan forgiveness. Look here to learn more and understand whether you may be eligible. Supplemental Retirement Benefits are offered through Valic or Nationwide. Sick Leave – Full-time employees accrue 7.38hours per month and are eligible to use sick leave once you have been an employee for 90 days.The accrual is pro-rated for part-time employees. Vacation Leave – Full-time employees accrue 9.24 hours per month and are eligible to use leave after continuous employment for a period of 6 full months. The accrual is pro-rated for part-time employees. Holidays – The County observes eleven legal holidays in even numbered years and ten legal holidays in odd numbered years. Paid Parental Leave (PPL)- In recognition of the importance of bonding and care of a newborn child or a child placed for adoption, Missoula County 6 continuous weeks of PPL to eligible full-time employees that have been with the county for 180 days. The hours are pro-rated for part-time employees. Tuition Assistance - Because we value the professional and personal development of our employees, Missoula County is proud to offer reimbursement of certain education expenses. Closing Date/Time: Continuous
MISSOULA COUNTY, MONTANA
Missoula, Montana, United States
Definition TO APPLY: Please complete all sections of the online application, even if a resume is submitted. A resume will not substitute for completing the work history section of the application. Please include with your completed application the following attachments: C over Letter, copy of MT Pharmacy Technician License, BLS certification, and copy of valid MT Driver’s License. Please address in your Cover Letter why you wish to work for PHC. Incomplete applications and applications without required attachments will be disqualified. Complete job description available upon request to the Department of Human Resources. Located halfway between Yellowstone and Glacier National Parks and home to the University of Montana, Missoula is an academic center situated in an outdoor enthusiast’s paradise. Depending on the season, you can hike, ski, fish, float rivers, ride mountain bikes, or just sit back and marvel at the surrounding scenery. Join us in scenic, sophisticated, and service-oriented Missoula! Partnership Health Center (PHC), 2019 and 2022 winner of the Employer of Choice Award for Missoula, and 2022 winner of the Montana Employer of Choice Award, offers impeccable, integrated services to over 18,000 individuals and families. A 14-site, co-applicant Federally Qualified Health Center with Missoula County, PHC fulfills its mission through the provision of a full range of primary care services - medical, dental, behavioral health, and an on-site pharmacy with a dedication to attending to the social determinants of health. Please visit our website to see the amazing benefits you will receive by joining our team such as medical (no cost for employee), dental, and vision insurance, loan forgiveness, retirement plan contributions, and generous paid sick and vacation time. Responsible for filling medication orders, maintaining stock, and billing all appropriate third responsible parties for payment. Representative Examples of Work Facilitates proper billing of prescriptions through insurance plans. Maintains controls of the use of the 340B discount drugs used in the Medicare Part D prescription drug plans. Interprets prescription orders, enters data into the QS1 pharmacy system, prints labels and receipts, identifies insurance company to be billed, submits on-line essential data, fills and labels medication and sets up for pharmacist inspection. Orders, receives and stocks drugs. Implements and maintains controls to monitor and control medication inventory. Controls separation of the four types of medication stock per regulations of a Federally Qualified Community Health Center (FQCHC). Files new prescriptions and locates prescriptions for refills. Maintains prescription records in accordance with the laws of Montana and the Federal Government. Takes telephone requests for refills to be refilled or sent off for authorization by the provider. Prepares daily logs and monthly reports for the pharmacy program and insurance billing. Participates in daily inventory of controlled substances. Maintains perpetual inventory of all medication; enters all incoming stock in the proper category; and restocks all prescriptions that are not picked up. Acts as liaison between primary care providers, pharmacy students, other employees and PHC patients with regard to all aspects of the drug delivery system unique to FQCHCs. Assists the Medication Assistance Program (MAP) coordinator with getting eligible PHC patients into the program. Inventories and reports all activity in the Share the Care (STC) program by electronic voucher in order to maintain replacement stock from Pharmaceutical Companies and to ensure that PHC patients have access to these medications. Trains and develops other technicians, students and interns. May collect payment and use cash register POS system. May help balance the POS system and troubleshoot errors for daily balance. Performs work-related tasks as assigned by the Pharmacy Director. SUPERVISION RECEIVED : Works under the general supervision of the PHC Pharmacy Director. All direct work filling prescriptions must be supervised by the Pharmacist on duty. SUPERVISION EXERCISED : None. WORKING RELATIONSHIPS : Has numerous contacts with PHC’s Medical Director, Pharmacy Director, physicians, mid-level providers, other staff, patients, pharmacy students, insurance companies and outside agencies for the purpose of giving/obtaining information and coordinating work efforts. REQUIRED KNOWLEDGE, SKILLS, & ABILITIES: KNOWLEDGE : Considerable knowledge of medical terminology. Considerable knowledge of the legal aspects of the practice of pharmacy, PHC policy and mission, Medicare Part B and 340B pricing, special regulations pertaining to FQCHCs regarding prescribing and dispensing medication and PHC’s record keeping systems. Considerable knowledge of business English, grammar, spelling and punctuation. Working knowledge of modern office practices and procedures. Working knowledge of the principles and practices of HIPAA compliance. Working knowledge of the PHC Corporate Compliance Guidelines. SKILLS : Skill in computer data entry; skill in the use of a personal computer (word-processing, spreadsheet and in particular pharmacy computer programs preferably QS1). ABILITIES : Ability to communicate effectively in the English language, orally and in writing. Ability to make accurate mathematical calculations. Ability to maintain confidentiality. Ability to work independently and make responsible decisions in accordance with established policies and procedures. Ability to establish and maintain effective working relationships with diverse individuals and groups. Ability to communicate with insurance companies for medication billing. Ability to work as a team member. Minimum Qualifications MINIMUM QUALIFICATIONS: EDUCATION: Requires P.T.C.B. certification as a Pharmacy Technician and Pharmacy Technician license issued by the State of Montana Board of Pharmacy; OR a Pharmacy Intern License. EXPERIENCE: None. SPECIAL REQUIREMENTS : This position requires immunizations or proof of immunity to certain infectious diseases and a TB test. New employees will be asked to volunteer vaccination status for required vaccines upon hire and will be offered assistance during hiring to receive necessary immunizations. Employees who have not received the vaccines required for their positions or who are unwilling to voluntarily provide vaccination status for required vaccines will receive a reasonable accommodation where such accommodation does not require an undue hardship or endanger the health or safely of any person. Physical/Environmental Demands The work is commonly performed in an office setting. The work is performed while walking or standing most of the time. Requires considerable typing and computer use. The position requires multitasking and intense mental concentration in a busy setting with distractions. The employee may risk exposure to communicable diseases. The job may require occasional medium lifting (21-50 lbs). This position is not eligible for remote work. This summary outlines the benefit programs; actual benefits may vary depending on bargaining unit and employment status. Missoula County will reward your contributions to our community with competitive compensation and generous benefits, including but not limited to: Excellent Medical Health Benefits – Group health benefits, including dental and vision coverage, are available to eligible County employees. The medical health benefits premium is covered for full-time employees. The County contribution is pro-rated on hours paid for part-time employees. The employee pays the premium portion for dependent coverage. Family health benefits coverage is $258.00 per pay period. Medical deductible is $500 for an individual and $1,000 for a family. Flexible Benefits Plan – Pre-tax out-of-pocket medical expenses and day care expenses. Voluntary Life Insurance Coverage, Long and Short-Term Disability, Critical and Accident Insurance are offered through Mutual ofOmaha. Public Employees Retirement System – Montana public employees of the state, university system, local governments and certain employees of school districts are covered by the Public Employees Retirement System (PERS). New members to the PERS have an opportunity to choose between two retirement plan options: the Defined Benefit Plan or the Defined Contribution Plan. Sheriffs' Retirement System (SRS) – A public pension plan for all Montana Sheriffs hired after July 1, 1974 and Detention Officers hired after July 1, 2005. Public Service Loan Forgiveness - Working for Missoula County may qualify you to receive student loan forgiveness. Look here to learn more and understand whether you may be eligible. Supplemental Retirement Benefits are offered through Valic or Nationwide. Sick Leave – Full-time employees accrue 7.38hours per month and are eligible to use sick leave once you have been an employee for 90 days.The accrual is pro-rated for part-time employees. Vacation Leave – Full-time employees accrue 9.24 hours per month and are eligible to use leave after continuous employment for a period of 6 full months. The accrual is pro-rated for part-time employees. Holidays – The County observes eleven legal holidays in even numbered years and ten legal holidays in odd numbered years. Paid Parental Leave (PPL)- In recognition of the importance of bonding and care of a newborn child or a child placed for adoption, Missoula County 6 continuous weeks of PPL to eligible full-time employees that have been with the county for 180 days. The hours are pro-rated for part-time employees. Tuition Assistance - Because we value the professional and personal development of our employees, Missoula County is proud to offer reimbursement of certain education expenses. Closing Date/Time: Continuous
Jul 20, 2024
Part Time
Definition TO APPLY: Please complete all sections of the online application, even if a resume is submitted. A resume will not substitute for completing the work history section of the application. Please include with your completed application the following attachments: C over Letter, copy of MT Pharmacy Technician License, BLS certification, and copy of valid MT Driver’s License. Please address in your Cover Letter why you wish to work for PHC. Incomplete applications and applications without required attachments will be disqualified. Complete job description available upon request to the Department of Human Resources. Located halfway between Yellowstone and Glacier National Parks and home to the University of Montana, Missoula is an academic center situated in an outdoor enthusiast’s paradise. Depending on the season, you can hike, ski, fish, float rivers, ride mountain bikes, or just sit back and marvel at the surrounding scenery. Join us in scenic, sophisticated, and service-oriented Missoula! Partnership Health Center (PHC), 2019 and 2022 winner of the Employer of Choice Award for Missoula, and 2022 winner of the Montana Employer of Choice Award, offers impeccable, integrated services to over 18,000 individuals and families. A 14-site, co-applicant Federally Qualified Health Center with Missoula County, PHC fulfills its mission through the provision of a full range of primary care services - medical, dental, behavioral health, and an on-site pharmacy with a dedication to attending to the social determinants of health. Please visit our website to see the amazing benefits you will receive by joining our team such as medical (no cost for employee), dental, and vision insurance, loan forgiveness, retirement plan contributions, and generous paid sick and vacation time. Responsible for filling medication orders, maintaining stock, and billing all appropriate third responsible parties for payment. Representative Examples of Work Facilitates proper billing of prescriptions through insurance plans. Maintains controls of the use of the 340B discount drugs used in the Medicare Part D prescription drug plans. Interprets prescription orders, enters data into the QS1 pharmacy system, prints labels and receipts, identifies insurance company to be billed, submits on-line essential data, fills and labels medication and sets up for pharmacist inspection. Orders, receives and stocks drugs. Implements and maintains controls to monitor and control medication inventory. Controls separation of the four types of medication stock per regulations of a Federally Qualified Community Health Center (FQCHC). Files new prescriptions and locates prescriptions for refills. Maintains prescription records in accordance with the laws of Montana and the Federal Government. Takes telephone requests for refills to be refilled or sent off for authorization by the provider. Prepares daily logs and monthly reports for the pharmacy program and insurance billing. Participates in daily inventory of controlled substances. Maintains perpetual inventory of all medication; enters all incoming stock in the proper category; and restocks all prescriptions that are not picked up. Acts as liaison between primary care providers, pharmacy students, other employees and PHC patients with regard to all aspects of the drug delivery system unique to FQCHCs. Assists the Medication Assistance Program (MAP) coordinator with getting eligible PHC patients into the program. Inventories and reports all activity in the Share the Care (STC) program by electronic voucher in order to maintain replacement stock from Pharmaceutical Companies and to ensure that PHC patients have access to these medications. Trains and develops other technicians, students and interns. May collect payment and use cash register POS system. May help balance the POS system and troubleshoot errors for daily balance. Performs work-related tasks as assigned by the Pharmacy Director. SUPERVISION RECEIVED : Works under the general supervision of the PHC Pharmacy Director. All direct work filling prescriptions must be supervised by the Pharmacist on duty. SUPERVISION EXERCISED : None. WORKING RELATIONSHIPS : Has numerous contacts with PHC’s Medical Director, Pharmacy Director, physicians, mid-level providers, other staff, patients, pharmacy students, insurance companies and outside agencies for the purpose of giving/obtaining information and coordinating work efforts. REQUIRED KNOWLEDGE, SKILLS, & ABILITIES: KNOWLEDGE : Considerable knowledge of medical terminology. Considerable knowledge of the legal aspects of the practice of pharmacy, PHC policy and mission, Medicare Part B and 340B pricing, special regulations pertaining to FQCHCs regarding prescribing and dispensing medication and PHC’s record keeping systems. Considerable knowledge of business English, grammar, spelling and punctuation. Working knowledge of modern office practices and procedures. Working knowledge of the principles and practices of HIPAA compliance. Working knowledge of the PHC Corporate Compliance Guidelines. SKILLS : Skill in computer data entry; skill in the use of a personal computer (word-processing, spreadsheet and in particular pharmacy computer programs preferably QS1). ABILITIES : Ability to communicate effectively in the English language, orally and in writing. Ability to make accurate mathematical calculations. Ability to maintain confidentiality. Ability to work independently and make responsible decisions in accordance with established policies and procedures. Ability to establish and maintain effective working relationships with diverse individuals and groups. Ability to communicate with insurance companies for medication billing. Ability to work as a team member. Minimum Qualifications MINIMUM QUALIFICATIONS: EDUCATION: Requires P.T.C.B. certification as a Pharmacy Technician and Pharmacy Technician license issued by the State of Montana Board of Pharmacy; OR a Pharmacy Intern License. EXPERIENCE: None. SPECIAL REQUIREMENTS : This position requires immunizations or proof of immunity to certain infectious diseases and a TB test. New employees will be asked to volunteer vaccination status for required vaccines upon hire and will be offered assistance during hiring to receive necessary immunizations. Employees who have not received the vaccines required for their positions or who are unwilling to voluntarily provide vaccination status for required vaccines will receive a reasonable accommodation where such accommodation does not require an undue hardship or endanger the health or safely of any person. Physical/Environmental Demands The work is commonly performed in an office setting. The work is performed while walking or standing most of the time. Requires considerable typing and computer use. The position requires multitasking and intense mental concentration in a busy setting with distractions. The employee may risk exposure to communicable diseases. The job may require occasional medium lifting (21-50 lbs). This position is not eligible for remote work. This summary outlines the benefit programs; actual benefits may vary depending on bargaining unit and employment status. Missoula County will reward your contributions to our community with competitive compensation and generous benefits, including but not limited to: Excellent Medical Health Benefits – Group health benefits, including dental and vision coverage, are available to eligible County employees. The medical health benefits premium is covered for full-time employees. The County contribution is pro-rated on hours paid for part-time employees. The employee pays the premium portion for dependent coverage. Family health benefits coverage is $258.00 per pay period. Medical deductible is $500 for an individual and $1,000 for a family. Flexible Benefits Plan – Pre-tax out-of-pocket medical expenses and day care expenses. Voluntary Life Insurance Coverage, Long and Short-Term Disability, Critical and Accident Insurance are offered through Mutual ofOmaha. Public Employees Retirement System – Montana public employees of the state, university system, local governments and certain employees of school districts are covered by the Public Employees Retirement System (PERS). New members to the PERS have an opportunity to choose between two retirement plan options: the Defined Benefit Plan or the Defined Contribution Plan. Sheriffs' Retirement System (SRS) – A public pension plan for all Montana Sheriffs hired after July 1, 1974 and Detention Officers hired after July 1, 2005. Public Service Loan Forgiveness - Working for Missoula County may qualify you to receive student loan forgiveness. Look here to learn more and understand whether you may be eligible. Supplemental Retirement Benefits are offered through Valic or Nationwide. Sick Leave – Full-time employees accrue 7.38hours per month and are eligible to use sick leave once you have been an employee for 90 days.The accrual is pro-rated for part-time employees. Vacation Leave – Full-time employees accrue 9.24 hours per month and are eligible to use leave after continuous employment for a period of 6 full months. The accrual is pro-rated for part-time employees. Holidays – The County observes eleven legal holidays in even numbered years and ten legal holidays in odd numbered years. Paid Parental Leave (PPL)- In recognition of the importance of bonding and care of a newborn child or a child placed for adoption, Missoula County 6 continuous weeks of PPL to eligible full-time employees that have been with the county for 180 days. The hours are pro-rated for part-time employees. Tuition Assistance - Because we value the professional and personal development of our employees, Missoula County is proud to offer reimbursement of certain education expenses. Closing Date/Time: Continuous
Introduction This recruitment is being conducted to fill temporary positions for upcoming election. Elections are run by the people and for the people. The San Joaquin County Registrar of Voters Office is looking for enthusiastic, detail-oriented people to join our staff to assist us with candidate's services, official ballots, voter information materials, proofreading, precinct operations, poll workers, voter registration, vote-by-mail, ballot counting and reconciliation and/or voting systems support. The Registrar of Voters Office conducts fair, accurate, secure and transparent elections and serves all of our "customers" (voters, candidates, campaigns, interested observers, community groups, etc.) with the highest level of integrity and efficiency. Pre-Employment Background : Potential new hires into this classification are required to successfully pass a pre-employment background investigation as a condition of employment. Final appointment cannot be made unless the eligible has successfully completed the background process. There are various assignments for Election Technicians. Read below for a brief description of each: Elections Technician- Candidate Services : Typical duties will include review of legal documents to verify compliance; assist candidates in filing and processing nomination documents; handle confidential information and follow strict guidelines; typing and data entry; signature verification. The ideal candidate will be detail-oriented, have strong customer service skills, and the ability read, write and proofread documents. Elections Technician- Precinct Operations : There are several parts to this position. Candidates will assist with staffing polling locations and election night workers in an office setting. After being provided on-the-job training, this assignment will also set up and conduct election-related trainings regarding California Election Laws and Procedures for election day workers; This position will travel to and from the training center using their personal vehicle (mileage reimbursement will be provided); set up, and operate election training equipment, laptop, projector and microphones; lift items (up to 40 lbs.) Candidates will assist with operating our election day help desk for workers on election day/night and assist with the completion of the Post-Election canvass. The ideal candidate will have experience conducting classes, training, seminars/workshops or presentations; organizing, supervising or coordinating work activities of a group of 5-10 people; prior experience in election-related activities preferred. Elections Technician- Technical Support : This assignment will provide entry-level support in the testing, implementation and maintenance of applications across multiple platforms and technologies related to election voting equipment and voting system procedures; test and prepare voting equipment; and support the Call Center on Election Day. The ideal candidate will have experience in a helpdesk or call center setting; knowledge of basic computer science or information systems; and the ability to follow precise directions from supervisor. Elections Technician- Voter Registration/Vote-by-Mail : Incumbents will assist voters with election related questions, in person and over the phone; scan and process voter registration cards; check and verify signatures of Vote-by-Mail (absentee voters); and remove ballots from envelopes and inspect for processing. The ideal candidate will have experience in general office clerical work; be proficient in data entry and familiar with standard office equipment. The hours and length of job assignment for each area will vary. Typically, all positions will work 30-40 hours per week, with possible overtime, including evenings, weekends and holidays. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline. NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. TYPICAL DUTIES Researches and applies election and related codes and regulations relevant to the assignment. Assists with candidate filings, including processing of candidate documents; accepts and proofreads candidate statements of qualifications; verifies residence and political affiliation; accepts filing fees. Responds to questions and inquiries from candidates, representatives of candidates, office holders, voters and the general public about campaign requirements, voting regulations, and general information about elections; takes and transmits messages. Prepares a variety of correspondence, forms, legal documents, audits, reports, and other written communication; reconciles accounts; prepares and posts deposits; processes and tracks invoices and payments. Verifies, codes and enters information into the data entry system; assists in maintaining master file of registered voters, street index and/or other elections files. Processes voter registration documents, absentee voter applications and ballots, and other election-related documents; verifies signatures on candidate nomination petitions; maintains and updates voter registration files; ensures compliance to all regulatory requirements. Operates a variety of office machines, including voter machines and computers. Computes and collects fees; issues receipts; sells maps and voter indices; accepts filing fees. May supervise deployment/collection centers for elections; issues receipts for ballots and supplies; recruits and trains staff and election officers on policies and procedures and state and federal regulations; recruits polling places and evaluates sites for accessibility in compliance with state and federal guidelines; participates in and/or coordinates community outreach and voter registration activities as assigned. MINIMUM QUALIFICATIONS Either Pattern I Experience : One year of work experience in a California Elections Office at a level equal to or higher than Elections Technician Trainee in San Joaquin County service. Or Pattern II Experience : Two years of general clerical or office technical work, which included substantial public contact. Substitutions : a) One year of business training in an approved vocational training program may substitute for one year of the above-required general clerical or office technical experience; OR b) Completion of 30 semester/45 quarter units at an accredited college or university may substitute for one year of the above-required general clerical or office technical experience. AND License : Possession of a valid California driver’s license. Special Requirement : Most positions require the ability to use computers and/or word processing equipment. If required by the nature of the position, demonstrated general or software-specific computer proficiency may be required prior to appointment. KNOWLEDGE General office practices and procedures; provisions of various federal, state and local laws, rules, regulations and ordinances related to the election process; basic computer and modern office automation technology and computer software programs relevant to department operations; basic filing and recordkeeping systems; standard correspondence and report format; language mechanics; public relation techniques; basic arithmetical operations related to clerical processes. ABILITY Understand, interpret and apply federal, state, and local laws, rules, regulations and ordinances that relate to the elections process; read, write clearly and legibly; perform basic arithmetical operations; match names and numbers; utilize standard office procedures; operate computers and related software; establish and maintain effective working relationships with employees and the general public; communicate effectively, both orally and in writing; operate a variety of specialized office machines such as ballot card reader and microfiche reader. PHYSICAL/MENTAL REQUIREMENTS Mobility -Frequent operation of a data entry device, repetitive motion, sitting for long periods, walking; occasional standing, pushing, pulling, bending, squatting, climbing, driving; Lifting -Frequently 5 pounds or less; occasionally 5 to 30 pounds; Visual -Constant good overall vision and reading/close-up work; frequent color perception and use of eye/hand coordination; occasional use of depth perception and peripheral vision; Hearing/Talking -Frequent hearing of normal speech, hearing/talking on the telephone, talking in person; Emotional/Psychological -Frequent decision making, concentration, and public contact; Special Requirements -Some assignments may require working weekends, nights, and/or occasional overtime; Environmental -Occasional exposure to varied weather conditions. San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Selection Procedures Applicants for part-time and temporary recruitments who meet the minimum qualifications are either referred to the hiring department for further selection or they may be required to take a written examination. If a written examination is given, the top candidates may be referred to the hiring department for further selection. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Physical Exam : Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-employment Drug Screening Exam : Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grandparent, grandchild or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when: They are related to the Appointing Authority, or The employment would result in one of them supervising the work of the other Department Heads may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job, you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Apply Online: www.sjgov.org/department/hr By mail or in person: San Joaquin County Human Resources 44 N. San Joaquin Street Suite 330 Stockton, CA 95202 Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For current employment opportunities please call our 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. ( The County assumes no responsibility for mailed applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Continuous
Jul 14, 2024
Temporary
Introduction This recruitment is being conducted to fill temporary positions for upcoming election. Elections are run by the people and for the people. The San Joaquin County Registrar of Voters Office is looking for enthusiastic, detail-oriented people to join our staff to assist us with candidate's services, official ballots, voter information materials, proofreading, precinct operations, poll workers, voter registration, vote-by-mail, ballot counting and reconciliation and/or voting systems support. The Registrar of Voters Office conducts fair, accurate, secure and transparent elections and serves all of our "customers" (voters, candidates, campaigns, interested observers, community groups, etc.) with the highest level of integrity and efficiency. Pre-Employment Background : Potential new hires into this classification are required to successfully pass a pre-employment background investigation as a condition of employment. Final appointment cannot be made unless the eligible has successfully completed the background process. There are various assignments for Election Technicians. Read below for a brief description of each: Elections Technician- Candidate Services : Typical duties will include review of legal documents to verify compliance; assist candidates in filing and processing nomination documents; handle confidential information and follow strict guidelines; typing and data entry; signature verification. The ideal candidate will be detail-oriented, have strong customer service skills, and the ability read, write and proofread documents. Elections Technician- Precinct Operations : There are several parts to this position. Candidates will assist with staffing polling locations and election night workers in an office setting. After being provided on-the-job training, this assignment will also set up and conduct election-related trainings regarding California Election Laws and Procedures for election day workers; This position will travel to and from the training center using their personal vehicle (mileage reimbursement will be provided); set up, and operate election training equipment, laptop, projector and microphones; lift items (up to 40 lbs.) Candidates will assist with operating our election day help desk for workers on election day/night and assist with the completion of the Post-Election canvass. The ideal candidate will have experience conducting classes, training, seminars/workshops or presentations; organizing, supervising or coordinating work activities of a group of 5-10 people; prior experience in election-related activities preferred. Elections Technician- Technical Support : This assignment will provide entry-level support in the testing, implementation and maintenance of applications across multiple platforms and technologies related to election voting equipment and voting system procedures; test and prepare voting equipment; and support the Call Center on Election Day. The ideal candidate will have experience in a helpdesk or call center setting; knowledge of basic computer science or information systems; and the ability to follow precise directions from supervisor. Elections Technician- Voter Registration/Vote-by-Mail : Incumbents will assist voters with election related questions, in person and over the phone; scan and process voter registration cards; check and verify signatures of Vote-by-Mail (absentee voters); and remove ballots from envelopes and inspect for processing. The ideal candidate will have experience in general office clerical work; be proficient in data entry and familiar with standard office equipment. The hours and length of job assignment for each area will vary. Typically, all positions will work 30-40 hours per week, with possible overtime, including evenings, weekends and holidays. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline. NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. TYPICAL DUTIES Researches and applies election and related codes and regulations relevant to the assignment. Assists with candidate filings, including processing of candidate documents; accepts and proofreads candidate statements of qualifications; verifies residence and political affiliation; accepts filing fees. Responds to questions and inquiries from candidates, representatives of candidates, office holders, voters and the general public about campaign requirements, voting regulations, and general information about elections; takes and transmits messages. Prepares a variety of correspondence, forms, legal documents, audits, reports, and other written communication; reconciles accounts; prepares and posts deposits; processes and tracks invoices and payments. Verifies, codes and enters information into the data entry system; assists in maintaining master file of registered voters, street index and/or other elections files. Processes voter registration documents, absentee voter applications and ballots, and other election-related documents; verifies signatures on candidate nomination petitions; maintains and updates voter registration files; ensures compliance to all regulatory requirements. Operates a variety of office machines, including voter machines and computers. Computes and collects fees; issues receipts; sells maps and voter indices; accepts filing fees. May supervise deployment/collection centers for elections; issues receipts for ballots and supplies; recruits and trains staff and election officers on policies and procedures and state and federal regulations; recruits polling places and evaluates sites for accessibility in compliance with state and federal guidelines; participates in and/or coordinates community outreach and voter registration activities as assigned. MINIMUM QUALIFICATIONS Either Pattern I Experience : One year of work experience in a California Elections Office at a level equal to or higher than Elections Technician Trainee in San Joaquin County service. Or Pattern II Experience : Two years of general clerical or office technical work, which included substantial public contact. Substitutions : a) One year of business training in an approved vocational training program may substitute for one year of the above-required general clerical or office technical experience; OR b) Completion of 30 semester/45 quarter units at an accredited college or university may substitute for one year of the above-required general clerical or office technical experience. AND License : Possession of a valid California driver’s license. Special Requirement : Most positions require the ability to use computers and/or word processing equipment. If required by the nature of the position, demonstrated general or software-specific computer proficiency may be required prior to appointment. KNOWLEDGE General office practices and procedures; provisions of various federal, state and local laws, rules, regulations and ordinances related to the election process; basic computer and modern office automation technology and computer software programs relevant to department operations; basic filing and recordkeeping systems; standard correspondence and report format; language mechanics; public relation techniques; basic arithmetical operations related to clerical processes. ABILITY Understand, interpret and apply federal, state, and local laws, rules, regulations and ordinances that relate to the elections process; read, write clearly and legibly; perform basic arithmetical operations; match names and numbers; utilize standard office procedures; operate computers and related software; establish and maintain effective working relationships with employees and the general public; communicate effectively, both orally and in writing; operate a variety of specialized office machines such as ballot card reader and microfiche reader. PHYSICAL/MENTAL REQUIREMENTS Mobility -Frequent operation of a data entry device, repetitive motion, sitting for long periods, walking; occasional standing, pushing, pulling, bending, squatting, climbing, driving; Lifting -Frequently 5 pounds or less; occasionally 5 to 30 pounds; Visual -Constant good overall vision and reading/close-up work; frequent color perception and use of eye/hand coordination; occasional use of depth perception and peripheral vision; Hearing/Talking -Frequent hearing of normal speech, hearing/talking on the telephone, talking in person; Emotional/Psychological -Frequent decision making, concentration, and public contact; Special Requirements -Some assignments may require working weekends, nights, and/or occasional overtime; Environmental -Occasional exposure to varied weather conditions. San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Selection Procedures Applicants for part-time and temporary recruitments who meet the minimum qualifications are either referred to the hiring department for further selection or they may be required to take a written examination. If a written examination is given, the top candidates may be referred to the hiring department for further selection. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Physical Exam : Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-employment Drug Screening Exam : Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grandparent, grandchild or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when: They are related to the Appointing Authority, or The employment would result in one of them supervising the work of the other Department Heads may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job, you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Apply Online: www.sjgov.org/department/hr By mail or in person: San Joaquin County Human Resources 44 N. San Joaquin Street Suite 330 Stockton, CA 95202 Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For current employment opportunities please call our 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. ( The County assumes no responsibility for mailed applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Continuous
Service Desk Technician CalOptima CalOptima Health is seeking a highly motivated an experienced Service Desk Technician to join our team. The Service Desk Technician will be responsible for all aspects of day-to-day administration of the CalOptima Health's Information Technology Services (ITS) Service Desk. The incumbent will serve as the first point of contact for customers seeking technical assistance coming from phone calls, ticketing system, Microsoft Teams and emails. The incumbent will troubleshoot remote software and hardware computer problems, assist with testing and completing application project-based work, log incoming support issues and coordinate with support staff to address and escalate Tier 2-3 issues and e-tickets. The incumbent will provide end-user training and work with the end-users to ensure that guidelines are clearly established and adhered to. Position Information: Department: ITS - Infrastructure Salary Grade: 304 - $53,813 - $80,720 ($25.87 - $38.8077) Work Arrangement: Full Office Duties & Responsibilities: 95% - Service Desk Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Provides service desk phone support for on-site and remote employees. Provides excellent communication and follow-up with customers seeking support. Documents client support requests, work notes and remedies towards resolution to provide an organic support database. Provides Tier 1 troubleshooting and repairs for laptop and desktop hardware and software, office systems and applications support. Provides support for Citrix, Avaya, Microsoft 365 and various enterprise applications. Performs basic network/system administration, security management and user account management in Active Directory (AD), Microsoft Exchange, multi-factor authentication (MFA), Pulse Secure, CrowdStrike and Rivest Shamir Adleman (RSA). Participates in team communication efforts and ensures internal processes are subject to improvement. Assists in identifying and proposing ideas to improve operational efficiency. Escalates advanced technical issues to the Tier 2 support team. 5% - Completes other projects and duties as assigned. Minimum Qualifications: High School diploma or equivalent required. 3 years of experience in a help desk, service desk or technical support role in an enterprise company using current technologies required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Associate degree in information technology, computer science, business administration or related field. Microsoft Azure, Office 365 certification or training. Required Licensure / Certifications: n/a Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is July 26, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/service-desk-technician-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-4067085c1a8c004789f2881571f13526
Jul 18, 2024
Full Time
Service Desk Technician CalOptima CalOptima Health is seeking a highly motivated an experienced Service Desk Technician to join our team. The Service Desk Technician will be responsible for all aspects of day-to-day administration of the CalOptima Health's Information Technology Services (ITS) Service Desk. The incumbent will serve as the first point of contact for customers seeking technical assistance coming from phone calls, ticketing system, Microsoft Teams and emails. The incumbent will troubleshoot remote software and hardware computer problems, assist with testing and completing application project-based work, log incoming support issues and coordinate with support staff to address and escalate Tier 2-3 issues and e-tickets. The incumbent will provide end-user training and work with the end-users to ensure that guidelines are clearly established and adhered to. Position Information: Department: ITS - Infrastructure Salary Grade: 304 - $53,813 - $80,720 ($25.87 - $38.8077) Work Arrangement: Full Office Duties & Responsibilities: 95% - Service Desk Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Provides service desk phone support for on-site and remote employees. Provides excellent communication and follow-up with customers seeking support. Documents client support requests, work notes and remedies towards resolution to provide an organic support database. Provides Tier 1 troubleshooting and repairs for laptop and desktop hardware and software, office systems and applications support. Provides support for Citrix, Avaya, Microsoft 365 and various enterprise applications. Performs basic network/system administration, security management and user account management in Active Directory (AD), Microsoft Exchange, multi-factor authentication (MFA), Pulse Secure, CrowdStrike and Rivest Shamir Adleman (RSA). Participates in team communication efforts and ensures internal processes are subject to improvement. Assists in identifying and proposing ideas to improve operational efficiency. Escalates advanced technical issues to the Tier 2 support team. 5% - Completes other projects and duties as assigned. Minimum Qualifications: High School diploma or equivalent required. 3 years of experience in a help desk, service desk or technical support role in an enterprise company using current technologies required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Associate degree in information technology, computer science, business administration or related field. Microsoft Azure, Office 365 certification or training. Required Licensure / Certifications: n/a Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is July 26, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/service-desk-technician-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-4067085c1a8c004789f2881571f13526
Merced County, CA
Merced, California, United States
Examples of Duties This recruitment is being established to obtain a current eligible list for both full time and Extra-Help vacancies. Extra-Help are not entitled to county benefits and are limited to a maximum of 25 hours per week. Extra-Help pay is $19.32 - $22.37 per hour. Duties may include, but are not limited to, the following: Perform a wide variety of highly confidential transcription and other criminal/civil/legal record duties and produce a wide variety of materials and departmental records. Reviews audio and written criminal activity materials for compliance issues, and transcribes into the automated Sheriff Records Management System within prescribed law and established policy requirements. Enters warrants into automated warrant system and enters subpoenas to keep record of receipt date and court dates. Transcribes investigative interviews. Assist with case management reporting and case management preparation for court and/or extraditions. Assist in investigations by computer searches of people, including witnesses and suspects, property and location using multiple Sheriff and other law enforcement record-management systems. As required, notifies statewide and/or nationwide wanted person search. Places detainer on wanted persons in county jails or state prisons, verifies identity, and coordinates hold and extradition information with corrections and other law enforcement agencies. Coordinates with other agencies on accuracy and reviews Sheriff's case files and CLETS entries for DOJ audits. Also disseminates automated printouts to proper agencies for review of their cases for CLETS entries. Prepares and properly processes criminal scene property and develops property control records, coroner property records, search and arrest warrants, evidence and property reports, counter reports on non-priority issues for preliminary filings, make referrals to proper sources, and assists the public in securing releases of personal property. Responds appropriately and communicates effectively to general public requests for information and/or services in person, through the mail, and on the telephone as necessary. Acts as office and/or division reception to the public, and assists with assigned special projects or programs. Performs as custodian of criminal records/civil papers and warrants and security for CLETS functions and may function as a CLETS and WISN operator. Computes fees and as necessary interest, accepts payments for services, maintains records of garnishees' pay periods and amounts received, process claims, deposit monies, and accurately maintains a daily record of fees collected, received and disbursed. As assigned, assist with viewing of the deceased, order autopsies, contact mortuaries and toxicology/pathology labs, fingerprint and/or photograph deceased, secure and release personal effects to next of kin. Completes daily department mail and evidence/lab collection requirements, conducts background checks for other agencies and completes public applicant LIVESCAN responsibilities. Minimum Qualifications SHERIFF COMMUNITY SERVICE TECHNICIAN I Option I Experience: Two (2) years of general typing and clerical experience, preferably with one (1) year performing transcribing duties. Or Option II Education: Completion of one (1) year at an accredited court-reporting school, with 45 units. SHERIFF COMMUNITY SERVICE TECHNICIAN II Experience: One (1) year of experience equivalent to a Sheriff Community Service Technician I requiring knowledge of law enforcement documents and processes and the ability to apply rules and procedures pertaining to law enforcement actions. POSITIONS IN BOTH CLASSIFICATIONS WILL BE SUBJECT TO CRIMINAL HISTORY BACKGROUND CHECKS PURSUANT TO THE HUMAN RESOURCES RULES AND REGULATIONS, SECTION 2, B. Essential Functions ESSENTIAL FUNCTIONS Prepare clear, concise and accurate oral and written records, reports, and documents. Effectively interview others in person and over the telephone. Analyze data, interpret directions, procedures and regulations, and develop appropriate responses. Perform basic arithmetic calculations, transcription, and compose correspondence. Operate a personal computer, appropriate departmental software and databases and other modern office equipment. Create correspondence, spreadsheets, and presentation materials and maintain a variety of personnel, financial and statistical records using various computer software programs. Establish and maintain effective working relationships with those contacted in the scope of work assignment. Perform job duties under stressful conditions and respond appropriately to situations. Maintain confidential information in accordance with legal standards and/or County regulations. Frequent use of depth perception, peripheral vision and color perception. Occasionally lift, carry, reach, push, pull, twist and manipulate large and small objects. Occasionally kneel, bend, twist, squat, balance and crawl. Frequent use of hand-eye coordination. Frequent use of data entry device including repetitive hand and arm motion. Occasionally lift and carry up to 40 pounds. Normal dexterity, frequent holding and grasping. Sit or stand for long periods of time. Regular attendance is an essential function. Knowledge of: Basic laws, codes, ordinances and regulations affecting civil process and criminal records. Modern office practices, methods and procedures. Automated computer equipment and related software applications. Law enforcement and legal terminology, phraseology, documents and procedures. Proper English usage, spelling, grammar, punctuation and transcription. Basic principles of accounting, bookkeeping, and related record-keeping techniques and financial recordkeeping procedures. General nature and purpose of a variety of legal documents. Ability to: Communicate effectively with others in person, over the telephone and in writing. Analyze data, interpret directions, procedures and regulations, and develop appropriate responses. Perform law enforcement administrative and technical activities with accuracy. Follow oral and written instructions. Take responsibility and exercise good judgment in recognizing scope of authority. Prepare and maintain clear, concise, and accurate records and reports. Establish and maintain cooperative working relationships with others. Deal courteously with the public. Utilize time management and multi-tasking capabilities. HOLIDAYS & LEAVES VACATION 10 days the first 5 years of continuous employment (limited to a maximum of 160 hours), 15 days in the second 5 years of continuous employment (limited to a maximum of 240 hours), and 20 days after 10 years of continuous employment (limited to a maximum of 320 hours). SICK LEAVE .0462 hours sick leave for each paid regularly scheduled work hour. 12 days (96 hours per year) with unlimited accumulation. Optional annual buy back of a portion of accumulated sick leave hours upon meeting certain criteria. HOLIDAYS Twelve paid holidays annually plus one optional holiday. BEREAVEMENT LEAVE Three (3) regularly scheduled work days or five (5) days if distance traveled over 500 miles one-way. INSURANCE HEALTH INSURANCE Medical Insurance - Merced County offers five Medical Plans and contributes towards employee and dependent premiums. Medical plan availability varies based on bargaining units. Anthem 200 EPO Anthem 500 EPO Anthem 1500 EPO Anthem HDHP (High Deductible Medical Plan) with Health Savings Account (HSA) Anthem HDHP (High Deductible Medical Plan) without Health Savings Account (HSA) Dental Insurance -Delta Dental Calendar Year Maximums County pays 100% of the premium for employees and 50% for dependent(s) Vision Insurance - VSP County pays 100% of the premium for employees and 50% for dependent(s) DISABILITY INSURANCE State Disability Insurance - Benefit based on highest quarter during previous calendar year. Employee pays premium. LIFE INSURANCE $10,000 County-paid coverage (Accidental Death and Dismemberment included). Voluntary Term Life and Universal Life Insurance available - premium paid by employee. RETIREMENT DEFERRED COMPENSATION The County offers a 457 Deferred Compensation Plan. Employees choose their investment funds and can make pretax contributions to the plan up to the maximum allowable. MERCED COUNTY EMPLOYEE RETIREMENT ASSOCIATION The retirement plan is a defined benefit plan administered pursuant to the County Employees Retirement Law of 1937 and other provisions of the California Government Code. MCERA members also pay into Social Security.The applicable benefit formula is dependent upon your hire date with an MCERA employer; yourpension amount will be determined by your age, years of service and final compensation amount. EXTRA HELP EMPLOYEES DO NOT QUALIFY FOR COUNTY BENEFITS. EMPLOYEE PROGRAMS EMPLOYEE ASSISTANCE PROGRAM (EAP) Anthem EAP services provides up to five face-to-face counseling sessions per incident and provides a toll-free "800" hotline available 24/7 for emergencies and crisis intervention. EAP services include counseling services, legal services, financial services and work-life resource services. EMPLOYEE TICKETS, COUPONS, and DISCOUNTS The County of Merced has partnered with Employee Savings Tickets to provide discounted coupons and tickets for all county employees to attractions throughout the state and out-of-state. The discounts and coupons are available for shopping, movies, sporting events, theme parks, zoos and aquariums and much more. THIS BULLETIN IS NOT A CONTRACT AND DOES NOT CREATE CONTRACTUAL OR LEGAL RIGHTS ON BEHALF OF ANY EMPLOYEE. THIS BULLETIN IS SUBJECT OF BEING SUPPLEMENTED, MODIFIED, WITHDRAWN OR OTHERWISE CHANGED PENDING LABOR AGREEMENTS AND/OR AT THE DISCRETION OF THE COUNTY EXECUTIVE OFFICER OR AS THE BOARD OF SUPERVISORS DEEM NECESSARY. For answers to specific questions regarding employee benefits, please call Human Resources at 209.385.7682. Closing Date/Time: Continuous
Jul 02, 2024
Full Time
Examples of Duties This recruitment is being established to obtain a current eligible list for both full time and Extra-Help vacancies. Extra-Help are not entitled to county benefits and are limited to a maximum of 25 hours per week. Extra-Help pay is $19.32 - $22.37 per hour. Duties may include, but are not limited to, the following: Perform a wide variety of highly confidential transcription and other criminal/civil/legal record duties and produce a wide variety of materials and departmental records. Reviews audio and written criminal activity materials for compliance issues, and transcribes into the automated Sheriff Records Management System within prescribed law and established policy requirements. Enters warrants into automated warrant system and enters subpoenas to keep record of receipt date and court dates. Transcribes investigative interviews. Assist with case management reporting and case management preparation for court and/or extraditions. Assist in investigations by computer searches of people, including witnesses and suspects, property and location using multiple Sheriff and other law enforcement record-management systems. As required, notifies statewide and/or nationwide wanted person search. Places detainer on wanted persons in county jails or state prisons, verifies identity, and coordinates hold and extradition information with corrections and other law enforcement agencies. Coordinates with other agencies on accuracy and reviews Sheriff's case files and CLETS entries for DOJ audits. Also disseminates automated printouts to proper agencies for review of their cases for CLETS entries. Prepares and properly processes criminal scene property and develops property control records, coroner property records, search and arrest warrants, evidence and property reports, counter reports on non-priority issues for preliminary filings, make referrals to proper sources, and assists the public in securing releases of personal property. Responds appropriately and communicates effectively to general public requests for information and/or services in person, through the mail, and on the telephone as necessary. Acts as office and/or division reception to the public, and assists with assigned special projects or programs. Performs as custodian of criminal records/civil papers and warrants and security for CLETS functions and may function as a CLETS and WISN operator. Computes fees and as necessary interest, accepts payments for services, maintains records of garnishees' pay periods and amounts received, process claims, deposit monies, and accurately maintains a daily record of fees collected, received and disbursed. As assigned, assist with viewing of the deceased, order autopsies, contact mortuaries and toxicology/pathology labs, fingerprint and/or photograph deceased, secure and release personal effects to next of kin. Completes daily department mail and evidence/lab collection requirements, conducts background checks for other agencies and completes public applicant LIVESCAN responsibilities. Minimum Qualifications SHERIFF COMMUNITY SERVICE TECHNICIAN I Option I Experience: Two (2) years of general typing and clerical experience, preferably with one (1) year performing transcribing duties. Or Option II Education: Completion of one (1) year at an accredited court-reporting school, with 45 units. SHERIFF COMMUNITY SERVICE TECHNICIAN II Experience: One (1) year of experience equivalent to a Sheriff Community Service Technician I requiring knowledge of law enforcement documents and processes and the ability to apply rules and procedures pertaining to law enforcement actions. POSITIONS IN BOTH CLASSIFICATIONS WILL BE SUBJECT TO CRIMINAL HISTORY BACKGROUND CHECKS PURSUANT TO THE HUMAN RESOURCES RULES AND REGULATIONS, SECTION 2, B. Essential Functions ESSENTIAL FUNCTIONS Prepare clear, concise and accurate oral and written records, reports, and documents. Effectively interview others in person and over the telephone. Analyze data, interpret directions, procedures and regulations, and develop appropriate responses. Perform basic arithmetic calculations, transcription, and compose correspondence. Operate a personal computer, appropriate departmental software and databases and other modern office equipment. Create correspondence, spreadsheets, and presentation materials and maintain a variety of personnel, financial and statistical records using various computer software programs. Establish and maintain effective working relationships with those contacted in the scope of work assignment. Perform job duties under stressful conditions and respond appropriately to situations. Maintain confidential information in accordance with legal standards and/or County regulations. Frequent use of depth perception, peripheral vision and color perception. Occasionally lift, carry, reach, push, pull, twist and manipulate large and small objects. Occasionally kneel, bend, twist, squat, balance and crawl. Frequent use of hand-eye coordination. Frequent use of data entry device including repetitive hand and arm motion. Occasionally lift and carry up to 40 pounds. Normal dexterity, frequent holding and grasping. Sit or stand for long periods of time. Regular attendance is an essential function. Knowledge of: Basic laws, codes, ordinances and regulations affecting civil process and criminal records. Modern office practices, methods and procedures. Automated computer equipment and related software applications. Law enforcement and legal terminology, phraseology, documents and procedures. Proper English usage, spelling, grammar, punctuation and transcription. Basic principles of accounting, bookkeeping, and related record-keeping techniques and financial recordkeeping procedures. General nature and purpose of a variety of legal documents. Ability to: Communicate effectively with others in person, over the telephone and in writing. Analyze data, interpret directions, procedures and regulations, and develop appropriate responses. Perform law enforcement administrative and technical activities with accuracy. Follow oral and written instructions. Take responsibility and exercise good judgment in recognizing scope of authority. Prepare and maintain clear, concise, and accurate records and reports. Establish and maintain cooperative working relationships with others. Deal courteously with the public. Utilize time management and multi-tasking capabilities. HOLIDAYS & LEAVES VACATION 10 days the first 5 years of continuous employment (limited to a maximum of 160 hours), 15 days in the second 5 years of continuous employment (limited to a maximum of 240 hours), and 20 days after 10 years of continuous employment (limited to a maximum of 320 hours). SICK LEAVE .0462 hours sick leave for each paid regularly scheduled work hour. 12 days (96 hours per year) with unlimited accumulation. Optional annual buy back of a portion of accumulated sick leave hours upon meeting certain criteria. HOLIDAYS Twelve paid holidays annually plus one optional holiday. BEREAVEMENT LEAVE Three (3) regularly scheduled work days or five (5) days if distance traveled over 500 miles one-way. INSURANCE HEALTH INSURANCE Medical Insurance - Merced County offers five Medical Plans and contributes towards employee and dependent premiums. Medical plan availability varies based on bargaining units. Anthem 200 EPO Anthem 500 EPO Anthem 1500 EPO Anthem HDHP (High Deductible Medical Plan) with Health Savings Account (HSA) Anthem HDHP (High Deductible Medical Plan) without Health Savings Account (HSA) Dental Insurance -Delta Dental Calendar Year Maximums County pays 100% of the premium for employees and 50% for dependent(s) Vision Insurance - VSP County pays 100% of the premium for employees and 50% for dependent(s) DISABILITY INSURANCE State Disability Insurance - Benefit based on highest quarter during previous calendar year. Employee pays premium. LIFE INSURANCE $10,000 County-paid coverage (Accidental Death and Dismemberment included). Voluntary Term Life and Universal Life Insurance available - premium paid by employee. RETIREMENT DEFERRED COMPENSATION The County offers a 457 Deferred Compensation Plan. Employees choose their investment funds and can make pretax contributions to the plan up to the maximum allowable. MERCED COUNTY EMPLOYEE RETIREMENT ASSOCIATION The retirement plan is a defined benefit plan administered pursuant to the County Employees Retirement Law of 1937 and other provisions of the California Government Code. MCERA members also pay into Social Security.The applicable benefit formula is dependent upon your hire date with an MCERA employer; yourpension amount will be determined by your age, years of service and final compensation amount. EXTRA HELP EMPLOYEES DO NOT QUALIFY FOR COUNTY BENEFITS. EMPLOYEE PROGRAMS EMPLOYEE ASSISTANCE PROGRAM (EAP) Anthem EAP services provides up to five face-to-face counseling sessions per incident and provides a toll-free "800" hotline available 24/7 for emergencies and crisis intervention. EAP services include counseling services, legal services, financial services and work-life resource services. EMPLOYEE TICKETS, COUPONS, and DISCOUNTS The County of Merced has partnered with Employee Savings Tickets to provide discounted coupons and tickets for all county employees to attractions throughout the state and out-of-state. The discounts and coupons are available for shopping, movies, sporting events, theme parks, zoos and aquariums and much more. THIS BULLETIN IS NOT A CONTRACT AND DOES NOT CREATE CONTRACTUAL OR LEGAL RIGHTS ON BEHALF OF ANY EMPLOYEE. THIS BULLETIN IS SUBJECT OF BEING SUPPLEMENTED, MODIFIED, WITHDRAWN OR OTHERWISE CHANGED PENDING LABOR AGREEMENTS AND/OR AT THE DISCRETION OF THE COUNTY EXECUTIVE OFFICER OR AS THE BOARD OF SUPERVISORS DEEM NECESSARY. For answers to specific questions regarding employee benefits, please call Human Resources at 209.385.7682. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION Information Processing Technician In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Qualified applicants are encouraged to apply immediately. The Eligible List established from this recruitment will be used to fill current and future Information Processing Technician vacancies until the next recruitment. The current vacancy is within the Social Services Agency. This list may also be used to fill positions in similar and/or lower classifications within the County of Orange. DO YOU HAVE WHAT IT TAKES? -Type at a corrected rate from 45 to 60 words per minute - Produce a variety of difficult and complex materials - Advanced keyboarding and correction skills Click here to review Examples of Duties. THE OPPORTUNITY The current vacancies are with the Social Services Agency (SSA). Note: Some SSA positions will be assigned to work in the southern part of Orange County. Click here to learn more about the Social Services Agency. Click here to learn more about the County of Orange. DESIRABLE QUALIFICATIONS: The ideal candidate must demonstrate sufficient hands on experience using Microsoft Word, Excel and Outlook. MINIMUM QUALIFICATIONS Click here to view the Minimum Qualifications for the Information Processing Technician classification. SPECIAL QUALIFICATIONS (For SSA candidates only) Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (NACES). In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. PHYSICAL AND MENTAL REQUIREMENTS Possess vision sufficient to read standard text and a computer monitor; speak and hear well enough to communicate clearly and understandably in person and over the phone to individuals and groups; possess body mobility to stand, sit, walk, stoop, and bend routinely to perform daily tasks and to access a standard office environment; possess manual dexterity sufficient to use hands, arms and shoulders repetitively to operate a keyboard and utilize office equipment. ENVIRONMENTAL AND WORKING CONDITIONS Function effectively in a standard office environment with moderate noise level. RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum and/or desirable qualifications. After screening, qualified candidates will be referred to the next step in the recruitment process. All candidates will be notified via email of their status in the process. Application Screening: (Refer/Non-Refer) Human Resource Services (HRS) will initially screen applications for the minimum qualifications. Only those applications that meet the required qualifications will be referred to the next step. Online Assessment | Weighted 100% HRS will administer an online exam which may include a typing test and the ability to use Microsoft Word and Microsoft Excel. Click here for Online Assessment practice tests. Please note that the level of difficulty of the practice tests may not exactly reflect the level of difficulty of the test you will be asked to complete. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. Applicants will be notified of any changes in the selection procedures. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Brandy Cetina at (714) 245-4580 or brandy.cetina @ssa.ocgov.com. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
CAREER DESCRIPTION Information Processing Technician In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Qualified applicants are encouraged to apply immediately. The Eligible List established from this recruitment will be used to fill current and future Information Processing Technician vacancies until the next recruitment. The current vacancy is within the Social Services Agency. This list may also be used to fill positions in similar and/or lower classifications within the County of Orange. DO YOU HAVE WHAT IT TAKES? -Type at a corrected rate from 45 to 60 words per minute - Produce a variety of difficult and complex materials - Advanced keyboarding and correction skills Click here to review Examples of Duties. THE OPPORTUNITY The current vacancies are with the Social Services Agency (SSA). Note: Some SSA positions will be assigned to work in the southern part of Orange County. Click here to learn more about the Social Services Agency. Click here to learn more about the County of Orange. DESIRABLE QUALIFICATIONS: The ideal candidate must demonstrate sufficient hands on experience using Microsoft Word, Excel and Outlook. MINIMUM QUALIFICATIONS Click here to view the Minimum Qualifications for the Information Processing Technician classification. SPECIAL QUALIFICATIONS (For SSA candidates only) Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (NACES). In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. PHYSICAL AND MENTAL REQUIREMENTS Possess vision sufficient to read standard text and a computer monitor; speak and hear well enough to communicate clearly and understandably in person and over the phone to individuals and groups; possess body mobility to stand, sit, walk, stoop, and bend routinely to perform daily tasks and to access a standard office environment; possess manual dexterity sufficient to use hands, arms and shoulders repetitively to operate a keyboard and utilize office equipment. ENVIRONMENTAL AND WORKING CONDITIONS Function effectively in a standard office environment with moderate noise level. RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum and/or desirable qualifications. After screening, qualified candidates will be referred to the next step in the recruitment process. All candidates will be notified via email of their status in the process. Application Screening: (Refer/Non-Refer) Human Resource Services (HRS) will initially screen applications for the minimum qualifications. Only those applications that meet the required qualifications will be referred to the next step. Online Assessment | Weighted 100% HRS will administer an online exam which may include a typing test and the ability to use Microsoft Word and Microsoft Excel. Click here for Online Assessment practice tests. Please note that the level of difficulty of the practice tests may not exactly reflect the level of difficulty of the test you will be asked to complete. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. Applicants will be notified of any changes in the selection procedures. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Brandy Cetina at (714) 245-4580 or brandy.cetina @ssa.ocgov.com. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
State of Missouri
Florissant, Missouri, United States
Jo b Location: The office for this position is located at 4040 Seven Hills Drive, Florissant Missouri, 63033. Candidates who complete a successful onboarding and training period may be eligible to work at an alternate location in compliance with OA-ITSD's Distributed Workforce Plan. Why you’ll love this position: If you like to tackle new challenges this may be the role for you! This is a Client Support Technician position that primarily supports the Departments of Mental Health, Social Services, Elementary and Secondary Education, and Higher Education - Work Force Development; as well as all of our consolidated agencies in and around the Florissant area. This position is accountable for providing technical support for issues escalated from our call center. Issues may vary from simple to more complex, but incumbents at this level handle issues of moderate complexity. The primary focus is to understand the issues to be resolved and to solve disruptions/problems within the defined scope of Client Engagement Services (CES) standards and protocols. Escalates calls/tickets to a higher level of support within given time guidelines. This position will be housed in the North Services Central building in Florissant, and travel will be required to other State offices supported in the area. This position is with the Office of Administration, Information Technology Services Division (OA-ITSD) supporting Client Engagement Services (CES). ITSD Core Values - We Innovate and Partner with Passion, Respect, and Integrity United as #OneTeam. This position with OA/ITSD is responsible for providing professional and technical support to clients. Essential duties include: Hardware support. Software/application support. Hardware deployment. Inventory. Help desk tickets (including prioritizing requests and handling urgent requests in a timely manner). Working with other ITSD functional teams. Must be able to effectively communicate with customers, peers, vendors, and management by phone, email, and in person. Ability to understand client’s needs and technical requirements and implement solutions. Ability to identify and resolve various software issues. Ability to respond to changing schedules and priorities. Ability to collaborate with co-workers and other professionals. Exceptional customer service skills and documentation skills. Knowledge/experience in the desktop support area. Experience with MS Office Suite, Active Directory, remote software tools, hardware support, VPN and Bitlocker. Ability to work well independently and as part of a team. Adequate typing skills. Ability to travel, operate a motor vehicle, and maintain a valid driver's license. Typical qualifications: Associate's degree and 0-3 years of information technology support experience. (Substitutions may be allowed.) Successful background check results are required for employment in this position. This may include background checks involving a candidate’s name and fingerprints and other screenings as needed for the specific position. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. The classification for this position is Client Support Technician ; click for more information. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
Jul 27, 2024
Full Time
Jo b Location: The office for this position is located at 4040 Seven Hills Drive, Florissant Missouri, 63033. Candidates who complete a successful onboarding and training period may be eligible to work at an alternate location in compliance with OA-ITSD's Distributed Workforce Plan. Why you’ll love this position: If you like to tackle new challenges this may be the role for you! This is a Client Support Technician position that primarily supports the Departments of Mental Health, Social Services, Elementary and Secondary Education, and Higher Education - Work Force Development; as well as all of our consolidated agencies in and around the Florissant area. This position is accountable for providing technical support for issues escalated from our call center. Issues may vary from simple to more complex, but incumbents at this level handle issues of moderate complexity. The primary focus is to understand the issues to be resolved and to solve disruptions/problems within the defined scope of Client Engagement Services (CES) standards and protocols. Escalates calls/tickets to a higher level of support within given time guidelines. This position will be housed in the North Services Central building in Florissant, and travel will be required to other State offices supported in the area. This position is with the Office of Administration, Information Technology Services Division (OA-ITSD) supporting Client Engagement Services (CES). ITSD Core Values - We Innovate and Partner with Passion, Respect, and Integrity United as #OneTeam. This position with OA/ITSD is responsible for providing professional and technical support to clients. Essential duties include: Hardware support. Software/application support. Hardware deployment. Inventory. Help desk tickets (including prioritizing requests and handling urgent requests in a timely manner). Working with other ITSD functional teams. Must be able to effectively communicate with customers, peers, vendors, and management by phone, email, and in person. Ability to understand client’s needs and technical requirements and implement solutions. Ability to identify and resolve various software issues. Ability to respond to changing schedules and priorities. Ability to collaborate with co-workers and other professionals. Exceptional customer service skills and documentation skills. Knowledge/experience in the desktop support area. Experience with MS Office Suite, Active Directory, remote software tools, hardware support, VPN and Bitlocker. Ability to work well independently and as part of a team. Adequate typing skills. Ability to travel, operate a motor vehicle, and maintain a valid driver's license. Typical qualifications: Associate's degree and 0-3 years of information technology support experience. (Substitutions may be allowed.) Successful background check results are required for employment in this position. This may include background checks involving a candidate’s name and fingerprints and other screenings as needed for the specific position. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. The classification for this position is Client Support Technician ; click for more information. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
State of Missouri
Kansas City, Missouri, United States
Job Location: The office for this position is located at 1410 Genessee Ave, Kansas City, MO, 64101. Candidates who complete a successful onboarding and training period may be eligible to work at an alternate location in compliance with OA-ITSD's Distributed Workforce Plan. Why you’ll love this position: If you like to tackle new challenges this may be the role for you! This is a Client Support Technician position that primarily supports the Department of Health & Senior Services, Department of Corrections, Department of Labor & Industrial Relations, Department of Social Services, Department of Elementary & Secondary Education, Department of Revenue, and Office of Administration however you may provide support for any of our consolidated agencies. This position is accountable for providing technical support for issues escalated from our call center. Issues may vary from simple to more complex, but incumbents at this level handle issues of moderate complexity. The primary focus is to understand the issues to be resolved and to solve disruptions/problems within the defined scope of Client Engagement Services (CES) standards and protocols. Escalates calls/tickets to a higher level of support within given time guidelines. This position will be housed in the DOLIR Building and travel will be required to other State offices supported in the area. This position is with the Office of Administration, Information Technology Services Division (OA-ITSD) supporting Client Engagement Services (CES). ITSD Core Values - We Innovate and Partner with Passion, Respect, and Integrity United as #OneTeam. This position with OA/ITSD is responsible for providing professional and technical support to clients. Essential duties include: Hardware support. Software/application support. Hardware deployment. Inventory. Help desk tickets (including prioritizing requests and handling urgent requests in a timely manner). Working with other ITSD functional teams. Must be able to effectively communicate with customers, peers, vendors, and management by phone, email, and in person. Knowledge of supported operating systems. Ability to understand client’s needs and technical requirements and implement solutions. Ability to identify and resolve various software issues. Ability to respond to changing schedules and priorities. Ability to collaborate with co-workers and other professionals. Exceptional customer service skills and documentation skills. Knowledge/experience in the desktop support area. Experience with MS Office Suite, Active Directory, remote software tools, hardware support, VPN and Bitlocker. Ability to work well independently and as part of a team. Adequate typing skills. Ability to travel, operate a motor vehicle, and maintain a valid driver's license. Typical qualifications: Associate's degree and 0-3 years of information technology support experience. (Substitutions may be allowed.) Successful background check results are required for employment in this position. This may include background checks involving a candidate’s name and/or fingerprints and other screenings as needed for the specific position. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. The classification for this position is Client Support Technician ; click for more information. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
Jul 27, 2024
Full Time
Job Location: The office for this position is located at 1410 Genessee Ave, Kansas City, MO, 64101. Candidates who complete a successful onboarding and training period may be eligible to work at an alternate location in compliance with OA-ITSD's Distributed Workforce Plan. Why you’ll love this position: If you like to tackle new challenges this may be the role for you! This is a Client Support Technician position that primarily supports the Department of Health & Senior Services, Department of Corrections, Department of Labor & Industrial Relations, Department of Social Services, Department of Elementary & Secondary Education, Department of Revenue, and Office of Administration however you may provide support for any of our consolidated agencies. This position is accountable for providing technical support for issues escalated from our call center. Issues may vary from simple to more complex, but incumbents at this level handle issues of moderate complexity. The primary focus is to understand the issues to be resolved and to solve disruptions/problems within the defined scope of Client Engagement Services (CES) standards and protocols. Escalates calls/tickets to a higher level of support within given time guidelines. This position will be housed in the DOLIR Building and travel will be required to other State offices supported in the area. This position is with the Office of Administration, Information Technology Services Division (OA-ITSD) supporting Client Engagement Services (CES). ITSD Core Values - We Innovate and Partner with Passion, Respect, and Integrity United as #OneTeam. This position with OA/ITSD is responsible for providing professional and technical support to clients. Essential duties include: Hardware support. Software/application support. Hardware deployment. Inventory. Help desk tickets (including prioritizing requests and handling urgent requests in a timely manner). Working with other ITSD functional teams. Must be able to effectively communicate with customers, peers, vendors, and management by phone, email, and in person. Knowledge of supported operating systems. Ability to understand client’s needs and technical requirements and implement solutions. Ability to identify and resolve various software issues. Ability to respond to changing schedules and priorities. Ability to collaborate with co-workers and other professionals. Exceptional customer service skills and documentation skills. Knowledge/experience in the desktop support area. Experience with MS Office Suite, Active Directory, remote software tools, hardware support, VPN and Bitlocker. Ability to work well independently and as part of a team. Adequate typing skills. Ability to travel, operate a motor vehicle, and maintain a valid driver's license. Typical qualifications: Associate's degree and 0-3 years of information technology support experience. (Substitutions may be allowed.) Successful background check results are required for employment in this position. This may include background checks involving a candidate’s name and/or fingerprints and other screenings as needed for the specific position. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. The classification for this position is Client Support Technician ; click for more information. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
State of Missouri
Jefferson City, Missouri, United States
Job Location: The office for this position is located at the Harry S Truman State Office Building, 301 W High Street, Jefferson City, MO. 65101. Why you’ll love this position: If you like to tackle new challenges this may be your role! This is a Client Support Technician position accountable for providing technical support to the Department of Commerce and Industry, and the Department of Revenue. In this role, one will provide support for issues escalated from the call center. Issues may vary from simple to more complex, but incumbents at this level handle issues of moderate complexity. The primary focus is understanding the issues to be resolved and solving disruptions/problems within the defined scope of Client Engagement Services (CES) standards and protocols. Escalates calls/tickets to a higher level of support within given time guidelines. Limited travel may be required to other State offices supported in the area. This position is with the Office of Administration, Information Technology Services Division (OA-ITSD) supporting Client Engagement Services (CES). ITSD Core Values - We Innovate and Partner with Passion, Respect, and Integrity United as #OneTeam. This position with OA/ITSD is responsible for providing professional and technical support to clients. Essential duties include: Hardware support. Software/application support. Hardware deployment. Inventory. Help desk tickets (including prioritizing requests and handling urgent requests in a timely manner). Working with other ITSD functional teams. Must be able to effectively communicate with customers, peers, vendors, and management by phone, email, and in person. Knowledge of supported operating systems. Ability to understand client's needs and technical requirements and implement solutions. Ability to identify and resolve various software issues. Ability to respond to changing schedules and priorities. Ability to collaborate with co-workers and other professionals. Exceptional customer service skills and documentation skills. Knowledge/experience in the desktop support area. Experience with MS Office Suite, Active Directory, remote software tools, hardware support, VPN and Bitlocker. Ability to work well independently and as part of a team. Adequate typing skills. Ability to travel, operate a motor vehicle, and maintain a valid driver's license. Typical qualifications: Associate's degree and 0-3 years of information technology support experience. (Substitutions may be allowed.) Successful background check results are required for employment in this position. This may include background checks involving a candidate’s name and/or fingerprints and other screenings as needed for the specific position. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. The classification for this position is Client Support Technician ; click for more information. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
Jun 29, 2024
Full Time
Job Location: The office for this position is located at the Harry S Truman State Office Building, 301 W High Street, Jefferson City, MO. 65101. Why you’ll love this position: If you like to tackle new challenges this may be your role! This is a Client Support Technician position accountable for providing technical support to the Department of Commerce and Industry, and the Department of Revenue. In this role, one will provide support for issues escalated from the call center. Issues may vary from simple to more complex, but incumbents at this level handle issues of moderate complexity. The primary focus is understanding the issues to be resolved and solving disruptions/problems within the defined scope of Client Engagement Services (CES) standards and protocols. Escalates calls/tickets to a higher level of support within given time guidelines. Limited travel may be required to other State offices supported in the area. This position is with the Office of Administration, Information Technology Services Division (OA-ITSD) supporting Client Engagement Services (CES). ITSD Core Values - We Innovate and Partner with Passion, Respect, and Integrity United as #OneTeam. This position with OA/ITSD is responsible for providing professional and technical support to clients. Essential duties include: Hardware support. Software/application support. Hardware deployment. Inventory. Help desk tickets (including prioritizing requests and handling urgent requests in a timely manner). Working with other ITSD functional teams. Must be able to effectively communicate with customers, peers, vendors, and management by phone, email, and in person. Knowledge of supported operating systems. Ability to understand client's needs and technical requirements and implement solutions. Ability to identify and resolve various software issues. Ability to respond to changing schedules and priorities. Ability to collaborate with co-workers and other professionals. Exceptional customer service skills and documentation skills. Knowledge/experience in the desktop support area. Experience with MS Office Suite, Active Directory, remote software tools, hardware support, VPN and Bitlocker. Ability to work well independently and as part of a team. Adequate typing skills. Ability to travel, operate a motor vehicle, and maintain a valid driver's license. Typical qualifications: Associate's degree and 0-3 years of information technology support experience. (Substitutions may be allowed.) Successful background check results are required for employment in this position. This may include background checks involving a candidate’s name and/or fingerprints and other screenings as needed for the specific position. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. The classification for this position is Client Support Technician ; click for more information. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
State of Missouri
Jefferson City, Missouri, United States
Job Location: The office for this position is located at the 920 Wildwood Dr., Jefferson City, MO. 65101. Why you’ll love this position: If you like to tackle new challenges this may be your role! This is a Client Support Technician position that primarily supports the Department of Health & Senior Services (DHSS), however may provide support for any of our consolidated agencies. This position is accountable for providing technical support for issues escalated from our call center. Issues may vary from simple to more complex, but incumbents at this level handle issues of moderate complexity. The primary focus is to understand the issues to be resolved and to solve disruptions/problems within the defined scope of Client Engagement Services (CES) standards and protocols. Escalates calls/tickets to a higher level of support within given time guidelines. This position is with the Office of Administration, Information Technology Services Division (OA-ITSD) supporting Client Engagement Services (CES). ITSD Core Values - We Innovate and Partner with Passion, Respect, and Integrity United as #OneTeam. This position with OA/ITSD is responsible for providing professional and technical support to clients. Essential duties include: Hardware support. Software/application support. Hardware deployment, and inventory. Help desk tickets (including prioritizing requests and handling urgent requests in a timely manner). Working with other ITSD functional teams. Must be able to effectively communicate with customers, peers, vendors, and management by phone, email, and in person. Knowledge of supported operating systems. Ability to understand clients’ needs and technical requirements and implement solutions. Ability to identify and resolve various software issues. Ability to respond to changing schedules and priorities. Ability to collaborate with co-workers and other professionals. Exceptional customer service skills and documentation skills. Knowledge/experience in the desktop support area. Experience with MS Office Suite, Active Directory, remote software tools, hardware support, VPN and Bitlocker. Ability to work well independently and as part of a team. Adequate typing skills. Ability to travel, operate a motor vehicle, and maintain a valid driver's license. Typical qualifications: Associate's degree and 0-3 years of information technology support experience. (Substitutions may be allowed.) Successful background check results are required for employment in this position. This may include background checks involving a candidate’s name and/or fingerprints and other screenings as needed for the specific position. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. The classification for this position is Client Support Technician ; click for more information. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
Jun 29, 2024
Full Time
Job Location: The office for this position is located at the 920 Wildwood Dr., Jefferson City, MO. 65101. Why you’ll love this position: If you like to tackle new challenges this may be your role! This is a Client Support Technician position that primarily supports the Department of Health & Senior Services (DHSS), however may provide support for any of our consolidated agencies. This position is accountable for providing technical support for issues escalated from our call center. Issues may vary from simple to more complex, but incumbents at this level handle issues of moderate complexity. The primary focus is to understand the issues to be resolved and to solve disruptions/problems within the defined scope of Client Engagement Services (CES) standards and protocols. Escalates calls/tickets to a higher level of support within given time guidelines. This position is with the Office of Administration, Information Technology Services Division (OA-ITSD) supporting Client Engagement Services (CES). ITSD Core Values - We Innovate and Partner with Passion, Respect, and Integrity United as #OneTeam. This position with OA/ITSD is responsible for providing professional and technical support to clients. Essential duties include: Hardware support. Software/application support. Hardware deployment, and inventory. Help desk tickets (including prioritizing requests and handling urgent requests in a timely manner). Working with other ITSD functional teams. Must be able to effectively communicate with customers, peers, vendors, and management by phone, email, and in person. Knowledge of supported operating systems. Ability to understand clients’ needs and technical requirements and implement solutions. Ability to identify and resolve various software issues. Ability to respond to changing schedules and priorities. Ability to collaborate with co-workers and other professionals. Exceptional customer service skills and documentation skills. Knowledge/experience in the desktop support area. Experience with MS Office Suite, Active Directory, remote software tools, hardware support, VPN and Bitlocker. Ability to work well independently and as part of a team. Adequate typing skills. Ability to travel, operate a motor vehicle, and maintain a valid driver's license. Typical qualifications: Associate's degree and 0-3 years of information technology support experience. (Substitutions may be allowed.) Successful background check results are required for employment in this position. This may include background checks involving a candidate’s name and/or fingerprints and other screenings as needed for the specific position. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. The classification for this position is Client Support Technician ; click for more information. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
WAKE COUNTY, NC
Raleigh, North Carolina, United States
What You'll Be Doing We are currently seeking an entry-level Economic Benefits technician with brag-worthy fast and accurate typing skills to join our Economic Services Submit Team that serves the public in a rewarding role that helps our community receive the crucial benefits they must have to live happy healthy lives. This is an amazing opportunity for you to learn multiple social services programs, preparing you for a long, rewarding career in Human Services with exceptional benefits, top-notch retirement plans, free training and lots of promotion opportunities! As an Economic Benefits Technician you will work under tight deadlines prioritizing and keying paper Medicaid, FNS and Energy applications as well as late recertifications into NC FAST to make sure the community receives their benefits as quickly as possible. Other duties may include keying referrals and county transfers, key applications and related information into NCFAST accurately and quickly, enter late recertifications into NC FAST and manage electronic data. Bilingual candidates (Spanish and English) and those that have taken the NCFAST Income CaseWorker course or DSS CaseWorker training at a local NC Community College are encouraged to apply! About Our Team Wake County Health and Human Services (WCHHS) is the consolidation of programs and services that include social services, public health, job search assistance, child support, and transportation. Our mission, in partnership with the community, is to facilitate full access to high quality and effective health and human services for Wake County residents. In addition to our numerous standard programs, Wake County Health and Human Services (WCHHS) is engaged in a number of special initiatives that are impacting services and programs throughout our entire agency. Whether legislated down from the changing regulations on the Federal or State level or bubbling up from the entrepreneurial spirit of our staff, you can always look forward to Wake County Health and Human Services implementing new and exciting enhancements to our services and programs. The Basics (Required Education and Experience) High school diploma or GED One year of experience in human services Equivalent education and experience are accepted Please include ALL prior work experience on your application and resume. Beyond the Basics (Preferred Education and Experience) Experience scanning and indexing electronic data and records Experience keying data quickly and accurately Fluency in Spanish NCFAST and OnBase experience How Will We Know You're 'The One'? Knowledge of and/or ability to learn Economic Programs policy and NCFast navigation Knowledge of Microsoft Office programs including Word and Excel Exceptional customer service skills. Ability to work under deadlines. Ability to listen, react and respond appropriately to others Ability to patiently and professionally assist clientele About This Position Location: Human Services Center Swinburne Raleigh, NC 27610 Employment Type: Regular Work Schedule: Mon - Fri 8:00 am - 5:00 pm Hiring Range: 22.48 - 26.49 Market Range: 22.48 - 30.51 Please include ALL prior work experience on your application and resume. Posting Closing Date: 7:00 pm on 7/30/2024 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
Jul 24, 2024
What You'll Be Doing We are currently seeking an entry-level Economic Benefits technician with brag-worthy fast and accurate typing skills to join our Economic Services Submit Team that serves the public in a rewarding role that helps our community receive the crucial benefits they must have to live happy healthy lives. This is an amazing opportunity for you to learn multiple social services programs, preparing you for a long, rewarding career in Human Services with exceptional benefits, top-notch retirement plans, free training and lots of promotion opportunities! As an Economic Benefits Technician you will work under tight deadlines prioritizing and keying paper Medicaid, FNS and Energy applications as well as late recertifications into NC FAST to make sure the community receives their benefits as quickly as possible. Other duties may include keying referrals and county transfers, key applications and related information into NCFAST accurately and quickly, enter late recertifications into NC FAST and manage electronic data. Bilingual candidates (Spanish and English) and those that have taken the NCFAST Income CaseWorker course or DSS CaseWorker training at a local NC Community College are encouraged to apply! About Our Team Wake County Health and Human Services (WCHHS) is the consolidation of programs and services that include social services, public health, job search assistance, child support, and transportation. Our mission, in partnership with the community, is to facilitate full access to high quality and effective health and human services for Wake County residents. In addition to our numerous standard programs, Wake County Health and Human Services (WCHHS) is engaged in a number of special initiatives that are impacting services and programs throughout our entire agency. Whether legislated down from the changing regulations on the Federal or State level or bubbling up from the entrepreneurial spirit of our staff, you can always look forward to Wake County Health and Human Services implementing new and exciting enhancements to our services and programs. The Basics (Required Education and Experience) High school diploma or GED One year of experience in human services Equivalent education and experience are accepted Please include ALL prior work experience on your application and resume. Beyond the Basics (Preferred Education and Experience) Experience scanning and indexing electronic data and records Experience keying data quickly and accurately Fluency in Spanish NCFAST and OnBase experience How Will We Know You're 'The One'? Knowledge of and/or ability to learn Economic Programs policy and NCFast navigation Knowledge of Microsoft Office programs including Word and Excel Exceptional customer service skills. Ability to work under deadlines. Ability to listen, react and respond appropriately to others Ability to patiently and professionally assist clientele About This Position Location: Human Services Center Swinburne Raleigh, NC 27610 Employment Type: Regular Work Schedule: Mon - Fri 8:00 am - 5:00 pm Hiring Range: 22.48 - 26.49 Market Range: 22.48 - 30.51 Please include ALL prior work experience on your application and resume. Posting Closing Date: 7:00 pm on 7/30/2024 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
State of Missouri
West Plains, Missouri, United States
The Family Support Division is seeking applications for a Benefit Program Technician. This position will be located in the Howell County Child Support Office based at 3417 Division Drive, West Plains, MO. Applicants may have the opportunity to work remotely once eligibility and suitability requirements are met. As our Benefit Program Technician you will serve Missouri residents by assessing their Child Support needs during phone call and in-person You will assist and help guide them through the process establishing paternity orders and making/receiving child support payments. This position has a consistent and structured work schedule with a generous leave benefit that allows for work/life balance. Each day you will answer phone calls with questions related to our programs and resources, take and distribute information as necessary, scan and index information received, and enter information into our computer-based systems as appropriate. This is a rewarding position with the opportunity to positively impact the lives of Missourians. In order to succeed in this role, you must have at least 4 years of Customer Service experience or have a Bachelor’s Degree. To thrive in these roles, you must be personable, compassionate and have a non- judgmental The ideal candidate would possess excellent customer service skills, typing skills and be detail oriented. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. Recruitment Area: Accepting applications from all qualified applicants. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
Jul 18, 2024
Full Time
The Family Support Division is seeking applications for a Benefit Program Technician. This position will be located in the Howell County Child Support Office based at 3417 Division Drive, West Plains, MO. Applicants may have the opportunity to work remotely once eligibility and suitability requirements are met. As our Benefit Program Technician you will serve Missouri residents by assessing their Child Support needs during phone call and in-person You will assist and help guide them through the process establishing paternity orders and making/receiving child support payments. This position has a consistent and structured work schedule with a generous leave benefit that allows for work/life balance. Each day you will answer phone calls with questions related to our programs and resources, take and distribute information as necessary, scan and index information received, and enter information into our computer-based systems as appropriate. This is a rewarding position with the opportunity to positively impact the lives of Missourians. In order to succeed in this role, you must have at least 4 years of Customer Service experience or have a Bachelor’s Degree. To thrive in these roles, you must be personable, compassionate and have a non- judgmental The ideal candidate would possess excellent customer service skills, typing skills and be detail oriented. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. Recruitment Area: Accepting applications from all qualified applicants. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
CHARLESTON COUNTY, SC
North Charleston, SC, United States
Description This responsible position administers operating and capital budgets, applies proper accounting procedures, maintains fiscal records, prepares requisitions and claims, prepares and processes correspondence, and processes the payroll. The successful candidate must have knowledge of generally accepted accounting principles; knowledge of financial office procedures and practices, to include data entry and data processing; knowledge of accounts payable and payroll processes; knowledge of budget preparation; ability to handle confidential and administrative information with tact and discretion; ability to operate a personal computer using standard or customized software applications appropriate to assigned tasks; and ability to perform job duties with little or no supervision. Excellent interpersonal and written/verbal communications skills are essential. STARTING HOURLY: $25.40 - $29.95 APPLICATION DEADLINE: SUNDAY, JULY 28, 2024. Minimum Qualifications REQUIREMENTS: Associate's Degree from an accredited institution in Accounting or Bookkeeping, and 2 years or more of experience in Accounting Operations; or any equivalent combination of experience and training which provides the knowledge, skills and abilities necessary to perform the work. Must be over 18 years of age. Candidate must be a U.S. citizen; possess a current valid SC driver's license or be able to obtain one prior to hire; No felony convictions. Misdemeanors will be evaluated on a case by case basis; Applicants, with military experience, must have received an honorable discharge. Applicants meeting these minimum requirements must submit to, and successfully complete, all phases of the hiring process to be considered for employment. The process includes, but is not limited to the following: the Nelson-Denny Reading Test, a two-phase background investigation, a credit check, a polygraph examination, an oral interview, and upon an offer of employment, a pre-employment physical examination. A certified typing score of at least 30 CWPM, taken within the last six months, must be submitted with the application. Only typing tests taken at and certified by Alternative Staffing and the SC Department of Employment and Workforce are accepted. Closing Date/Time:
Jul 12, 2024
Full Time
Description This responsible position administers operating and capital budgets, applies proper accounting procedures, maintains fiscal records, prepares requisitions and claims, prepares and processes correspondence, and processes the payroll. The successful candidate must have knowledge of generally accepted accounting principles; knowledge of financial office procedures and practices, to include data entry and data processing; knowledge of accounts payable and payroll processes; knowledge of budget preparation; ability to handle confidential and administrative information with tact and discretion; ability to operate a personal computer using standard or customized software applications appropriate to assigned tasks; and ability to perform job duties with little or no supervision. Excellent interpersonal and written/verbal communications skills are essential. STARTING HOURLY: $25.40 - $29.95 APPLICATION DEADLINE: SUNDAY, JULY 28, 2024. Minimum Qualifications REQUIREMENTS: Associate's Degree from an accredited institution in Accounting or Bookkeeping, and 2 years or more of experience in Accounting Operations; or any equivalent combination of experience and training which provides the knowledge, skills and abilities necessary to perform the work. Must be over 18 years of age. Candidate must be a U.S. citizen; possess a current valid SC driver's license or be able to obtain one prior to hire; No felony convictions. Misdemeanors will be evaluated on a case by case basis; Applicants, with military experience, must have received an honorable discharge. Applicants meeting these minimum requirements must submit to, and successfully complete, all phases of the hiring process to be considered for employment. The process includes, but is not limited to the following: the Nelson-Denny Reading Test, a two-phase background investigation, a credit check, a polygraph examination, an oral interview, and upon an offer of employment, a pre-employment physical examination. A certified typing score of at least 30 CWPM, taken within the last six months, must be submitted with the application. Only typing tests taken at and certified by Alternative Staffing and the SC Department of Employment and Workforce are accepted. Closing Date/Time:
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
Hourly rate: $20.20 Posting ongoing Please note that this position requires the ability to work different shift as necessary General Description and Classification Standards The purpose of this position is to ENTER, CLEAR/CANCEL AND MODIFY GCIC/NCIC and FTA WARRANTS; Vehicles, Articles and Missing/Unidentified Persons onto the GCIC (Georgia Crime Information Center) System; verifying active Warrants; running Criminal and drivers histories via CJIS and GCIC database; and performing administrative and clerical functions related to GCIC/FTA Warrants and other related City and Court operations. ESSENTIAL DUTIES AND RESPONSIBILITIES The following duties are normal for this job. These are not to be construed as exclusive or all-inclusive. Incumbent may perform other duties not articulated in this job description as determined by the GBI, Department, City and Court Administrator and/or Managers, Supervisor and EICs assigned. May sometimes be assigned to train other technicians. Administrative Duties and Quality Control: Extend Customer Care in a confidential professional manner to External and Internal Customers at all times. Verify that all GCIC and FTA Warrant packages are completed in its entirety and contain all documents needed before being accepted for Entry. ENTER, CLEAR/CANCEL, MODIFY GCIC & FTA Warrants, Missing/Unidentified Persons, Vehicles and Articles onto the GCIC and/or Courtview System. Ensure the data that is entered onto the GCIC System is correct and entered in the mandated allotted time by GCIC. Make copies, collates and file all completed documents; contact Investigator/Officer or City Court via e-mail (CC Supervisor) when wanted subject is apprehended or no longer wanted. Make contact with vehicle owners by phone and mail once vehicles have been found and CLEARED from the GCIC System. Take tele-service calls from Officers reporting stolen vehicles and all pertinent information for processing and complete all tele-service documentation. Operate the GCIC/NCIC, CJIS, ISIS, Unisearch and Courtview Systems. Communications: Requires the ability to ability to communicate with and before others using correct English. Handle both Internal and External persons in a professional manner. Ability to convey or exchange professional information in a confidential manner. Equipment Use and Maintenance: Operates computer, printer, time/date stamp, multi-line phone etc., to store and retrieve data, to compose routine correspondence and to disseminate information to others on the system using knowledge or various software programs in an effective and efficient manner. Utilizes a facsimile machine to transmit and receive correspondence and documents; a photocopy machine to copy files for dissemination to Internal and External Law Enforcement Agencies. The purpose of this position is to ENTER, CLEAR/CANCEL AND MODIFY GCIC/NCIC and FTA WARRANTS; Vehicles, Articles and Missing/Unidentified Persons onto the GCIC (Georgia Crime Information Center) System; verifying active Warrants; running Criminal and drivers histories via CJIS and GCIC database; and performing administrative and clerical functions related to GCIC/FTA Warrants and other related City and Court operations. ESSENTIAL DUTIES AND RESPONSIBILITIES The following duties are normal for this job. These are not to be construed as exclusive or all-inclusive. Incumbent may perform other duties not articulated in this job description as determined by the GBI, Department, City and Court Administrator and/or Managers, Supervisor and EICs assigned. May sometimes be assigned to train other technicians. Administrative Duties and Quality Control: Extend Customer Care in a confidential professional manner to External and Internal Customers at all times. Verify that all GCIC and FTA Warrant packages are completed in its entirety and contain all documents needed before being accepted for Entry. ENTER, CLEAR/CANCEL, MODIFY GCIC & FTA Warrants, Missing/Unidentified Persons, Vehicles and Articles onto the GCIC and/or Courtview System. Ensure the data that is entered onto the GCIC System is correct and entered in the mandated allotted time by GCIC. Make copies, collates and file all completed documents; contact Investigator/Officer or City Court via e-mail (CC Supervisor) when wanted subject is apprehended or no longer wanted. Make contact with vehicle owners by phone and mail once vehicles have been found and CLEARED from the GCIC System. Take tele-service calls from Officers reporting stolen vehicles and all pertinent information for processing and complete all tele-service documentation. Operate the GCIC/NCIC, CJIS, ISIS, Unisearch and Courtview Systems. Communications: Requires the ability to ability to communicate with and before others using correct English. Handle both Internal and External persons in a professional manner. Ability to convey or exchange professional information in a confidential manner. Equipment Use and Maintenance: Operates computer, printer, time/date stamp, multi-line phone etc., to store and retrieve data, to compose routine correspondence and to disseminate information to others on the system using knowledge or various software programs in an effective and efficient manner. Utilizes a facsimile machine to transmit and receive correspondence and documents; a photocopy machine to copy files for dissemination to Internal and External Law Enforcement Agencies. Knowledge/Skills/Ability (KSAa): Has basic knowledge of City of Atlanta and State codes, ordinances and laws, Court policies and procedures. Has thorough know of the organization, functions, jurisdiction and authority of the Court and COA. Has basic knowledge of Georgia Crime Information Center (GCIC) rules and regulations. Has the ability to operate GCIC to run Criminal and Drivers History records. Has the ability to read and interpret Criminal and Drivers History records. Has the ability handle and maintain confidential information. Has the ability to compile, organize, prepare and maintain an assortment of records and information in an effective manner according to the COA and Court operations and regulations. Has knowledge of the terminology used within the GCIC Unit and Court System. Has the ability to communicate and maintain effective working relationships with superiors, law enforcement officers and civilians, court officials, court employees and general public. Has the ability to operate a computer and use automated case management and the GCIC system for input, retrieving and tracking data. Has the ability to be flexible with work schedules requiring shift work. Has the ability to work under stress related duties that require constant attention to details and tight deadlines. Has the ability to work during inclement weather when necessary. Has the ability to train others. (ADA) Minimum Standards Required to Perform Essential Job Functions: Physical Requirements: Must be physically able to operate a variety of job related machines and/or office equipment. Must be able to accurately enter data into a computer through typing and other equally acceptable entry alternatives. Must be able to move or carry job related objects or materials. Physical demand requirements are at levels of those for sedentary or office environment work. Must be able to sit at a desk for extended periods of time without a break. Data Conception: Requires the ability to compare and/or judge the readily observable functional, technical, structural, compositional or identifiable characteristics (whether similar to or divert from obvious standards). Or data, people , or things. Interpersonal Communication: Requires the ability to communicate with people to convey or exchange professional and confidential information. Language Ability: Requires the ability to read a variety of professional, technical and administrative documentation, directions, instructions, methods and procedures. Requires the ability to produce reports with proper format, punctuation, spelling and grammar, using all parts of speech. Requires the ability to communicate with and before others using correct English. Numerical Aptitude: Requires the ability to utilize mathematical formulas; add and subtract; multiply and divide totals; determine percentages; determine time and weight; and interpret same as may by appropriate. Form/Spatial Aptitude: Requires the ability to inspect items for proper length, width and shape. Motor Coordination: Requires the ability to utilize job related equipment in the course of accomplishing job duties and tasks associated with the respective primary duties. Color Discrimination: May require the ability to differentiate colors and shades of color. Interpersonal Temperament: Requires the ability to interact with people (i.e. staff, supervisors, general public and elected officials) beyond giving the receiving instructions. Must be adaptable to performing under minimal stress with a deadline or an emergency. The City of Atlanta is an equal opportunity employer. Minimum Essential Education, Experience and Training Requirements: High school diploma or GED plus knowledge, skills and abilities acquired through two or more years of professional experience, preferably in a judicial, law enforcement or jail environment or a college degree in Criminal Justice or related field and at least one year of professional work experience, preferably in a judicial, law enforcement or jail environment; or any equivalent combination or education, training, relevant professional certification and experience deemed as providing the requisite knowledge, skill, and abilities for this job. Knowledge of Georgia Crime Information Center (GCIC) rules and regulations through previous attainment of certification preferred. Ability to obtain and annually maintain GCIC Certification entry-level certification within given timeframes is required for this position. Ability to work various shifts as necessary required.
Jul 23, 2024
Full Time
Hourly rate: $20.20 Posting ongoing Please note that this position requires the ability to work different shift as necessary General Description and Classification Standards The purpose of this position is to ENTER, CLEAR/CANCEL AND MODIFY GCIC/NCIC and FTA WARRANTS; Vehicles, Articles and Missing/Unidentified Persons onto the GCIC (Georgia Crime Information Center) System; verifying active Warrants; running Criminal and drivers histories via CJIS and GCIC database; and performing administrative and clerical functions related to GCIC/FTA Warrants and other related City and Court operations. ESSENTIAL DUTIES AND RESPONSIBILITIES The following duties are normal for this job. These are not to be construed as exclusive or all-inclusive. Incumbent may perform other duties not articulated in this job description as determined by the GBI, Department, City and Court Administrator and/or Managers, Supervisor and EICs assigned. May sometimes be assigned to train other technicians. Administrative Duties and Quality Control: Extend Customer Care in a confidential professional manner to External and Internal Customers at all times. Verify that all GCIC and FTA Warrant packages are completed in its entirety and contain all documents needed before being accepted for Entry. ENTER, CLEAR/CANCEL, MODIFY GCIC & FTA Warrants, Missing/Unidentified Persons, Vehicles and Articles onto the GCIC and/or Courtview System. Ensure the data that is entered onto the GCIC System is correct and entered in the mandated allotted time by GCIC. Make copies, collates and file all completed documents; contact Investigator/Officer or City Court via e-mail (CC Supervisor) when wanted subject is apprehended or no longer wanted. Make contact with vehicle owners by phone and mail once vehicles have been found and CLEARED from the GCIC System. Take tele-service calls from Officers reporting stolen vehicles and all pertinent information for processing and complete all tele-service documentation. Operate the GCIC/NCIC, CJIS, ISIS, Unisearch and Courtview Systems. Communications: Requires the ability to ability to communicate with and before others using correct English. Handle both Internal and External persons in a professional manner. Ability to convey or exchange professional information in a confidential manner. Equipment Use and Maintenance: Operates computer, printer, time/date stamp, multi-line phone etc., to store and retrieve data, to compose routine correspondence and to disseminate information to others on the system using knowledge or various software programs in an effective and efficient manner. Utilizes a facsimile machine to transmit and receive correspondence and documents; a photocopy machine to copy files for dissemination to Internal and External Law Enforcement Agencies. The purpose of this position is to ENTER, CLEAR/CANCEL AND MODIFY GCIC/NCIC and FTA WARRANTS; Vehicles, Articles and Missing/Unidentified Persons onto the GCIC (Georgia Crime Information Center) System; verifying active Warrants; running Criminal and drivers histories via CJIS and GCIC database; and performing administrative and clerical functions related to GCIC/FTA Warrants and other related City and Court operations. ESSENTIAL DUTIES AND RESPONSIBILITIES The following duties are normal for this job. These are not to be construed as exclusive or all-inclusive. Incumbent may perform other duties not articulated in this job description as determined by the GBI, Department, City and Court Administrator and/or Managers, Supervisor and EICs assigned. May sometimes be assigned to train other technicians. Administrative Duties and Quality Control: Extend Customer Care in a confidential professional manner to External and Internal Customers at all times. Verify that all GCIC and FTA Warrant packages are completed in its entirety and contain all documents needed before being accepted for Entry. ENTER, CLEAR/CANCEL, MODIFY GCIC & FTA Warrants, Missing/Unidentified Persons, Vehicles and Articles onto the GCIC and/or Courtview System. Ensure the data that is entered onto the GCIC System is correct and entered in the mandated allotted time by GCIC. Make copies, collates and file all completed documents; contact Investigator/Officer or City Court via e-mail (CC Supervisor) when wanted subject is apprehended or no longer wanted. Make contact with vehicle owners by phone and mail once vehicles have been found and CLEARED from the GCIC System. Take tele-service calls from Officers reporting stolen vehicles and all pertinent information for processing and complete all tele-service documentation. Operate the GCIC/NCIC, CJIS, ISIS, Unisearch and Courtview Systems. Communications: Requires the ability to ability to communicate with and before others using correct English. Handle both Internal and External persons in a professional manner. Ability to convey or exchange professional information in a confidential manner. Equipment Use and Maintenance: Operates computer, printer, time/date stamp, multi-line phone etc., to store and retrieve data, to compose routine correspondence and to disseminate information to others on the system using knowledge or various software programs in an effective and efficient manner. Utilizes a facsimile machine to transmit and receive correspondence and documents; a photocopy machine to copy files for dissemination to Internal and External Law Enforcement Agencies. Knowledge/Skills/Ability (KSAa): Has basic knowledge of City of Atlanta and State codes, ordinances and laws, Court policies and procedures. Has thorough know of the organization, functions, jurisdiction and authority of the Court and COA. Has basic knowledge of Georgia Crime Information Center (GCIC) rules and regulations. Has the ability to operate GCIC to run Criminal and Drivers History records. Has the ability to read and interpret Criminal and Drivers History records. Has the ability handle and maintain confidential information. Has the ability to compile, organize, prepare and maintain an assortment of records and information in an effective manner according to the COA and Court operations and regulations. Has knowledge of the terminology used within the GCIC Unit and Court System. Has the ability to communicate and maintain effective working relationships with superiors, law enforcement officers and civilians, court officials, court employees and general public. Has the ability to operate a computer and use automated case management and the GCIC system for input, retrieving and tracking data. Has the ability to be flexible with work schedules requiring shift work. Has the ability to work under stress related duties that require constant attention to details and tight deadlines. Has the ability to work during inclement weather when necessary. Has the ability to train others. (ADA) Minimum Standards Required to Perform Essential Job Functions: Physical Requirements: Must be physically able to operate a variety of job related machines and/or office equipment. Must be able to accurately enter data into a computer through typing and other equally acceptable entry alternatives. Must be able to move or carry job related objects or materials. Physical demand requirements are at levels of those for sedentary or office environment work. Must be able to sit at a desk for extended periods of time without a break. Data Conception: Requires the ability to compare and/or judge the readily observable functional, technical, structural, compositional or identifiable characteristics (whether similar to or divert from obvious standards). Or data, people , or things. Interpersonal Communication: Requires the ability to communicate with people to convey or exchange professional and confidential information. Language Ability: Requires the ability to read a variety of professional, technical and administrative documentation, directions, instructions, methods and procedures. Requires the ability to produce reports with proper format, punctuation, spelling and grammar, using all parts of speech. Requires the ability to communicate with and before others using correct English. Numerical Aptitude: Requires the ability to utilize mathematical formulas; add and subtract; multiply and divide totals; determine percentages; determine time and weight; and interpret same as may by appropriate. Form/Spatial Aptitude: Requires the ability to inspect items for proper length, width and shape. Motor Coordination: Requires the ability to utilize job related equipment in the course of accomplishing job duties and tasks associated with the respective primary duties. Color Discrimination: May require the ability to differentiate colors and shades of color. Interpersonal Temperament: Requires the ability to interact with people (i.e. staff, supervisors, general public and elected officials) beyond giving the receiving instructions. Must be adaptable to performing under minimal stress with a deadline or an emergency. The City of Atlanta is an equal opportunity employer. Minimum Essential Education, Experience and Training Requirements: High school diploma or GED plus knowledge, skills and abilities acquired through two or more years of professional experience, preferably in a judicial, law enforcement or jail environment or a college degree in Criminal Justice or related field and at least one year of professional work experience, preferably in a judicial, law enforcement or jail environment; or any equivalent combination or education, training, relevant professional certification and experience deemed as providing the requisite knowledge, skill, and abilities for this job. Knowledge of Georgia Crime Information Center (GCIC) rules and regulations through previous attainment of certification preferred. Ability to obtain and annually maintain GCIC Certification entry-level certification within given timeframes is required for this position. Ability to work various shifts as necessary required.
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
Position posted until filled Salary commensurate with experience PURPOSE OF JOB: The Atlanta Police Department GCIC Warrant Unit’s purpose is to perform a variety of administrative activities to support law enforcement personnel and the public ∙ It performs under general supervision with latitude for use of independent judgment within established guidelines and procedures ∙ Our primary objectives are to enter ∙ clear/cancel ∙ modify warrants, vehicles, articles, missing/unidentified persons on the Georgia Crime Information Center (GCIC) system; receive ∙ process ∙ confirm ∙ maintain active warrants, vehicles, articles, missing/unidentified persons ∙ running criminal and drivers history via the Criminal Justice Information System (CJIS) and GCIC database contained by the GCIC/National Crime Information Center (NCIC) guidelines; and performing clerical functions related to GCIC/Failure to Appear (FTA) warrants. SUPERVISION RECEIVED Works under direct supervision and follows standardized operating procedures and written instructions to accomplish assigned tasks. ESSENTIAL DUTIES AND RESPONSIBILITIES: The following duties are normal for this job. These are not to be construed as exclusive or all-inclusive. Incumbent may perform other duties not articulated in this job description as determined by the Unit Commander or designee. Work Delegation : Have the ability to train new hires on the day to day operations of the GCIC Unit Have the ability to work every station in the GCIC Unit Have the ability to make good sound decisions Knowledge/Skills/Ability (KSAs) : Has thorough knowledge of The Atlanta Police Department’s policies and procedures, City of Atlanta and State codes, ordinances, and laws. Has thorough knowledge of Georgia Crime Information Center (GCIC) rules and regulations. Has the ability to operate GCIC terminals to run criminal and driver’s history records. Has the ability to read and interpret criminal and driver’s history records. Has the ability to handle/maintain confidential information. Has knowledge of warrant processing procedures. Has the ability to compile, organize, prepare and maintain an assortment of records and information in an effective manner and according to court operations and regulations. Has knowledge of the terminology used within the court system. Has the ability to communicate and maintain effective working relationships with law enforcement officers and the general public. Has the ability to operate a computer and use automated case management system for input, retrieval and tracking of data. Has the ability to be flexible with work schedules requiring shift work. Has the ability to work under stress related to duties that require constant attention to detail and tight deadlines. Minimum Essential Education, Experience and Training Requirements : High school diploma or GED. Minimum of 2 years relevant work experience - to include experience entering and validating criminal and traffic warrants through GCIC. Experience running, and interpreting criminal and driver’s history required. Current Georgia Crime Information Center entry-level certification and the ability to annually maintain GCIC Certification at the entry certification level within given timeframes is required for this position. Ability to work various shifts as necessary required. PREFERRED EDUCATION & EXPERIENCE 3 years relevant work experience - to include experience entering and validating criminal and traffic warrants through GCIC. Extensive knowledge of Omnixx Force or similar platform. ADA Minimum Standards Required Performing Essential Job Functions : Physical Requirements : Must be physically able to operate a variety of job related machines and/or office equipment. Must be able to accurately enter data into a computer through typing or other equally acceptable entry alternatives. Must be able to move or carry job related objects or materials. Physical demand requirements are at levels of those for sedentary or office environment work. Must be able to sit at a desk for extended periods of time without a break. Data Conception : Requires the ability to compare and/or judge the readily observable functional, technical, structural, compositional, or identifiable characteristics (whether similar to or divert from obvious standards) of data, people, or things. Interpersonal Communication : Requires the ability to communicate with people to convey or exchange professional information. Language ability: Requires the ability to read a variety of professional, technical and administrative documentation, directions, instructions, methods and procedures. Requires the ability to produce reports with proper format, punctuation, spelling and grammar, using all parts of speech. Requires the ability to communicate with and before others using correct English. Intelligence: Requires the ability to learn and understand subject matter principles and techniques; to make independent judgments in absence of supervision within the scope of respective job duties and tasks; to acquire and be able to expound on knowledge of topics related to primary occupation. Numerical Aptitude : Require the ability to utilize mathematical formulas; add and subtract; multiply and divide totals; determine percentages; determine time and weight; and interpret same as may be appropriate. Form/Spatial Aptitude : Requires the ability to inspect items for proper length, width and shape. Motor Coordination : Requires the ability to utilize job related equipment in the course of accomplishing job duties and tasks associated with respective primary duties. Color Discrimination : May require the ability to differentiate colors and shades of color. Interpersonal Temperament : Requires the ability to interact with people (i.e. staff, supervisors, general public and elected officials) beyond giving the receiving instructions. Must be adaptable to performing under minimal stress when confronted with a deadline or an emergency.
Jun 27, 2024
Full Time
Position posted until filled Salary commensurate with experience PURPOSE OF JOB: The Atlanta Police Department GCIC Warrant Unit’s purpose is to perform a variety of administrative activities to support law enforcement personnel and the public ∙ It performs under general supervision with latitude for use of independent judgment within established guidelines and procedures ∙ Our primary objectives are to enter ∙ clear/cancel ∙ modify warrants, vehicles, articles, missing/unidentified persons on the Georgia Crime Information Center (GCIC) system; receive ∙ process ∙ confirm ∙ maintain active warrants, vehicles, articles, missing/unidentified persons ∙ running criminal and drivers history via the Criminal Justice Information System (CJIS) and GCIC database contained by the GCIC/National Crime Information Center (NCIC) guidelines; and performing clerical functions related to GCIC/Failure to Appear (FTA) warrants. SUPERVISION RECEIVED Works under direct supervision and follows standardized operating procedures and written instructions to accomplish assigned tasks. ESSENTIAL DUTIES AND RESPONSIBILITIES: The following duties are normal for this job. These are not to be construed as exclusive or all-inclusive. Incumbent may perform other duties not articulated in this job description as determined by the Unit Commander or designee. Work Delegation : Have the ability to train new hires on the day to day operations of the GCIC Unit Have the ability to work every station in the GCIC Unit Have the ability to make good sound decisions Knowledge/Skills/Ability (KSAs) : Has thorough knowledge of The Atlanta Police Department’s policies and procedures, City of Atlanta and State codes, ordinances, and laws. Has thorough knowledge of Georgia Crime Information Center (GCIC) rules and regulations. Has the ability to operate GCIC terminals to run criminal and driver’s history records. Has the ability to read and interpret criminal and driver’s history records. Has the ability to handle/maintain confidential information. Has knowledge of warrant processing procedures. Has the ability to compile, organize, prepare and maintain an assortment of records and information in an effective manner and according to court operations and regulations. Has knowledge of the terminology used within the court system. Has the ability to communicate and maintain effective working relationships with law enforcement officers and the general public. Has the ability to operate a computer and use automated case management system for input, retrieval and tracking of data. Has the ability to be flexible with work schedules requiring shift work. Has the ability to work under stress related to duties that require constant attention to detail and tight deadlines. Minimum Essential Education, Experience and Training Requirements : High school diploma or GED. Minimum of 2 years relevant work experience - to include experience entering and validating criminal and traffic warrants through GCIC. Experience running, and interpreting criminal and driver’s history required. Current Georgia Crime Information Center entry-level certification and the ability to annually maintain GCIC Certification at the entry certification level within given timeframes is required for this position. Ability to work various shifts as necessary required. PREFERRED EDUCATION & EXPERIENCE 3 years relevant work experience - to include experience entering and validating criminal and traffic warrants through GCIC. Extensive knowledge of Omnixx Force or similar platform. ADA Minimum Standards Required Performing Essential Job Functions : Physical Requirements : Must be physically able to operate a variety of job related machines and/or office equipment. Must be able to accurately enter data into a computer through typing or other equally acceptable entry alternatives. Must be able to move or carry job related objects or materials. Physical demand requirements are at levels of those for sedentary or office environment work. Must be able to sit at a desk for extended periods of time without a break. Data Conception : Requires the ability to compare and/or judge the readily observable functional, technical, structural, compositional, or identifiable characteristics (whether similar to or divert from obvious standards) of data, people, or things. Interpersonal Communication : Requires the ability to communicate with people to convey or exchange professional information. Language ability: Requires the ability to read a variety of professional, technical and administrative documentation, directions, instructions, methods and procedures. Requires the ability to produce reports with proper format, punctuation, spelling and grammar, using all parts of speech. Requires the ability to communicate with and before others using correct English. Intelligence: Requires the ability to learn and understand subject matter principles and techniques; to make independent judgments in absence of supervision within the scope of respective job duties and tasks; to acquire and be able to expound on knowledge of topics related to primary occupation. Numerical Aptitude : Require the ability to utilize mathematical formulas; add and subtract; multiply and divide totals; determine percentages; determine time and weight; and interpret same as may be appropriate. Form/Spatial Aptitude : Requires the ability to inspect items for proper length, width and shape. Motor Coordination : Requires the ability to utilize job related equipment in the course of accomplishing job duties and tasks associated with respective primary duties. Color Discrimination : May require the ability to differentiate colors and shades of color. Interpersonal Temperament : Requires the ability to interact with people (i.e. staff, supervisors, general public and elected officials) beyond giving the receiving instructions. Must be adaptable to performing under minimal stress when confronted with a deadline or an emergency.