LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information HEALTH PROGRAM ANALYST III/HEALTH PLAN ACCOUNT MANAGER EXAM NUMBER b4731J TYPE OF RECRUITMENT OPEN COMPETITIVE JOB OPPORTUNITY FILING START DATES JUNE 5, 2024 AT 8:00 A.M. This examination will remain open until the needs of the service are met and is subject to closure without prior notice DEFINITION: Supervises a team of analysts and other technical and support personnel providing technical and consultative services to the management of a program; or oversees a small Countywide health program. CLASSIFICATION STANDARDS: This is the senior-/supervisory-level class in the Health Program Analyst Series. Positions allocable to this class are located in the department of Mental Health and Public Health and typically report to and receive general direction from a program administrator/manager or higher. Positions are distinguished either by responsibility for supervising a team of analysts and other technical and support personnel in the development, implementation, administration, and evaluation of a large program, or by non-supervisory responsibility for these activities for a small program. Factors affecting allocation of positions in the Health Program Analyst Series include but are not limited to scope and complexity of program/clinic, program budget, number and size of contracts, and size and composition of clinical, professional, and support staff. Essential Job Functions Manages and maintains a complete understanding of the Managed Care Plans (MCP) assigned to them. Monitors, analyzes, and reports on key metrics using outcome tools to recommend business process or system changes to the HealthPlan MOU Manager. Identifies new problems and creates new solutions to the fast-paced changes in MCP and the Mental Health Plan (MHP). Manages and develops strong partnerships between the MCPs, MHP, contractors, and network Providers. Supervises staff in order to and maintains ongoing account relationships at various levels with the providers and DMH to resolve complex issues and to effectively deliver accurate, timely, and appropriate information to their assigned health plan accounts. Monitors timely receipt of contractually required reporting. Establishes and maintains MCPs’ contractor providers with key metrics, schedule site visits, Provider manual maintenance log, claims projects, and disputes. Serves as a communication link between health plan provider accounts and DMH. Completes regularly scheduled meetings with health plan providers, DMH leadership, and external and internal stakeholders and will exchange information and ideas, requests, and other inquiries into actionable items for improved contracting/ relationship management and enhanced operational service delivery. Provides administrative supervision to subordinate staff; such as, approval of time, performance management, regular supervision meetings, issue escalation and resolution and provides technical guidance with MCP. Researches and resolves contractual interpretation, operational and/or payment issues; researches and resolves incoming escalated health plan provider inquiries within specified guidelines; educates health plan providers on new protocols, policies, and procedures. Requirements SPECIALTY REQUIREMENTS: Option I: A Bachelor's Degree from an accredited* college or university i n Social Work, Counseling, Health Care Administration/Management, Public Administration, Behavioral Sciences, Social Sciences, Business Administration, or a closely related field. -AND- five years of experience in the analysis of mental health or public health programs**, two years of which must have been at the level of Health Program Analyst II*** performing client service/account management**** experience in a large (500 or more employees) healthcare or health insurance organization such as managed care or commercial health plans . A Master's Degree from an accredited college or university in Social Work, Counseling, Health Care Administration/Management, Public Administration, Behavioral Sciences, Social Sciences, Business Administration, or a closely related field may be substituted for one year of the required experience in the analysis of mental health or public health programs. Option II: Seven years of experience performing assignments in mental health or public health program analysis,** two years of which must have been client service/account management**** experience at the level of Health Program Analyst II*** in a large (500 or more employees) healthcare or health insurance organization such as managed care or commercial health plans. LICENSE: A valid California Class C Driver License or the ability to utilize and alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: Light. This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENTS INFORMATION: Applicants must have the required experience at time of filing. Out-of-class experience will not be accepted. * ACCREDITATION: Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators, Inc. (AICE). Transcript : * In order to receive credit for any college or university course, or any type of college or university degree, such as Bachelor's or higher, you must include a legible copy of the official diploma or official transcripts from the accredited institution which shows the area of specialization with your application at the time of filing or within 7 calendar days of filing. Official Transcript is defined as a transcript that bears the college seal and states "official and/or copy" issued by the school's Registrar Office. of the transcript from the school's website is NOT considered official and; therefore, will NOT be accepted and may result in your application being incomplete or rejected. **Analysis of mental health or public health program is defined as the study and investigation of issues and problems of mental health or public health program development, implementation, administration, and evaluation and the generation of applicable solutions and recommendations. ***A Health Program Analyst II in the service of Los Angeles County is defined as responsible for the solution of complex and difficult problems and the making of recommendations in areas of resources and personnel utilization, development, implementation and improvement of programs, and the refinement of practices and policies having a significant impact on the entire program. Health Program Analyst I is distinguished from Health Program Analyst II in that the latter carries out complex and difficult assignments in support of program operations of a medium- to large-sized clinic or a comparably-sized Countywide program; or performs assignments of this nature as part of a centralized, departmental program support function. ****Client service/Account Management is defined as establishing strategic partnerships with executive-level leadership across external health plan entities, hospitals, clinics, and insurance organizations. It involves serving as the executive liaison among a group of stakeholders including the State, health plans, and providers to ensure alignment with the patient’s needs and access to care across health systems, compliance with Medi-Cal and Medicare rules and coverage, and oversight over the contracts with each health plan. Moreover, it requires a profound understanding of health plans, elective benefits, and beneficiary coverage, underscoring its crucial role in ensuring seamless operations and client satisfaction within the business landscape. DESIRABLE QUALIFICATIONS : Additional credit will be given to qualified applicants who possess the following desirable qualifications. Experience with the implementation of contracts and monitoring compliance with contractual obligations. Additional Information EXAMINATION CONTENT This examination will consist of an evaluation of training and experience based upon the application, supplemental questionnaire, desirable qualifications at the time of filing, weighted 100%. Additional credit will be given for experience beyond the selection requirements. CANDIDATES MUST ACHIEVE A PASSING SCORE OF 70% OR HIGHER IN ORDER TO BE PLACED ON THE ELIGIBLE REGISTER. ELIGIBILITY INFORMATION Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing grade in the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. No person may compete in this examination more than once every twelve (12) months. AVAILABLE SHIFT Appointees may be required to work any shift, including evenings, nights, weekends and holidays. SPECIAL INFORMATION Past and present mental health clients, parents, and family members are encouraged to apply. FAIR CHANCE EMPLOYER The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. VACANCY INFORMATION The eligible register for this examination will be used to fill vacancies in the Department of Mental Health. APPLICATION AND FILING INFORMATION Applicants are required to complete and submit an online Los Angeles County Employment Application AND Supplemental Questionnaire in order to be considered for this examination. Paper applications, resumes, or any unsolicited documents will not be accepted in lieu of completing the online application and Supplemental Questionnaire. We must receive your application before 5:00 pm, PT, on the last day of filing. Application filing may be suspended at any time without advance notice. INSTRUCTIONS FOR FILING ONLINE Apply online by clicking on the "Apply" tab for this posting. You can also track the status of your application using this website. Applicants must complete and submit their online applications and upload documents (e.g., Diploma, Resume, etc.) as attachment(s) during application submission or send by email to exams@dmh.lacounty.gov within 7 calendar days from date of application submission. Indicate Health Program Analyst III, on the subject line when sending required documents by email. The acceptance of your application will depend on whether you have clearly shown that you meet the Selection Requirements. Your online application must show complete license, education and work experience information necessary to evaluate your qualifications. License information section must show title of license, license number, original date of issue, and expiration date. Education information section must include name and address of school attended, complete dates attended, name of course/s taken, number of units earned, and degree/s earned. Work experience section must include job title, employer name and address, name of work area/facility, actual payroll title held and not the working and/or functional titles, from/to dates of employment including month, day and year, total number of months, total number of hours worked per week - not a range of hours (full or part-time), and complete and detailed description of related job duties. If range of hours is provided, experience will be prorated based on the lowest number of hours worked per week. LIST separately each job experience to be evaluated. All information supplied by applicants is subject to verification. We may reject your application at any time during the examination or selection process. Plan to submit your online application well in advance before the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on govermmentjobs.com/careers/lacounty,gov you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Many important notifications will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add exams@dmh.lacounty.gov as well as noreply@governmentjobs.com and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile in box, which saves a copy of all emailed notices. IMPORTANT NOTES • Please note that ALL information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. • FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT. • Utilizing VERBIAGE from Class Specification and/or Selection Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. SOCIAL SECURITY NUMBER LANGUAGE Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT LIBRARIES For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING USER ID AND PASSWORD All applicants must file their applications online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT Department Contact Name: Celia Yeung, Exam Analyst Department Contact Phone: 323-705-4249 or 213-972-7034 Department Contact Email: exams@dmh.lacounty.gov ADA Coordinator Phone: 213-972-7034 Teletype Phone: 800-899-4099 California Relay Services Phone: 800-735-2922 For detailed information, please click here
Jun 05, 2024
Full Time
Position/Program Information HEALTH PROGRAM ANALYST III/HEALTH PLAN ACCOUNT MANAGER EXAM NUMBER b4731J TYPE OF RECRUITMENT OPEN COMPETITIVE JOB OPPORTUNITY FILING START DATES JUNE 5, 2024 AT 8:00 A.M. This examination will remain open until the needs of the service are met and is subject to closure without prior notice DEFINITION: Supervises a team of analysts and other technical and support personnel providing technical and consultative services to the management of a program; or oversees a small Countywide health program. CLASSIFICATION STANDARDS: This is the senior-/supervisory-level class in the Health Program Analyst Series. Positions allocable to this class are located in the department of Mental Health and Public Health and typically report to and receive general direction from a program administrator/manager or higher. Positions are distinguished either by responsibility for supervising a team of analysts and other technical and support personnel in the development, implementation, administration, and evaluation of a large program, or by non-supervisory responsibility for these activities for a small program. Factors affecting allocation of positions in the Health Program Analyst Series include but are not limited to scope and complexity of program/clinic, program budget, number and size of contracts, and size and composition of clinical, professional, and support staff. Essential Job Functions Manages and maintains a complete understanding of the Managed Care Plans (MCP) assigned to them. Monitors, analyzes, and reports on key metrics using outcome tools to recommend business process or system changes to the HealthPlan MOU Manager. Identifies new problems and creates new solutions to the fast-paced changes in MCP and the Mental Health Plan (MHP). Manages and develops strong partnerships between the MCPs, MHP, contractors, and network Providers. Supervises staff in order to and maintains ongoing account relationships at various levels with the providers and DMH to resolve complex issues and to effectively deliver accurate, timely, and appropriate information to their assigned health plan accounts. Monitors timely receipt of contractually required reporting. Establishes and maintains MCPs’ contractor providers with key metrics, schedule site visits, Provider manual maintenance log, claims projects, and disputes. Serves as a communication link between health plan provider accounts and DMH. Completes regularly scheduled meetings with health plan providers, DMH leadership, and external and internal stakeholders and will exchange information and ideas, requests, and other inquiries into actionable items for improved contracting/ relationship management and enhanced operational service delivery. Provides administrative supervision to subordinate staff; such as, approval of time, performance management, regular supervision meetings, issue escalation and resolution and provides technical guidance with MCP. Researches and resolves contractual interpretation, operational and/or payment issues; researches and resolves incoming escalated health plan provider inquiries within specified guidelines; educates health plan providers on new protocols, policies, and procedures. Requirements SPECIALTY REQUIREMENTS: Option I: A Bachelor's Degree from an accredited* college or university i n Social Work, Counseling, Health Care Administration/Management, Public Administration, Behavioral Sciences, Social Sciences, Business Administration, or a closely related field. -AND- five years of experience in the analysis of mental health or public health programs**, two years of which must have been at the level of Health Program Analyst II*** performing client service/account management**** experience in a large (500 or more employees) healthcare or health insurance organization such as managed care or commercial health plans . A Master's Degree from an accredited college or university in Social Work, Counseling, Health Care Administration/Management, Public Administration, Behavioral Sciences, Social Sciences, Business Administration, or a closely related field may be substituted for one year of the required experience in the analysis of mental health or public health programs. Option II: Seven years of experience performing assignments in mental health or public health program analysis,** two years of which must have been client service/account management**** experience at the level of Health Program Analyst II*** in a large (500 or more employees) healthcare or health insurance organization such as managed care or commercial health plans. LICENSE: A valid California Class C Driver License or the ability to utilize and alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: Light. This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENTS INFORMATION: Applicants must have the required experience at time of filing. Out-of-class experience will not be accepted. * ACCREDITATION: Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators, Inc. (AICE). Transcript : * In order to receive credit for any college or university course, or any type of college or university degree, such as Bachelor's or higher, you must include a legible copy of the official diploma or official transcripts from the accredited institution which shows the area of specialization with your application at the time of filing or within 7 calendar days of filing. Official Transcript is defined as a transcript that bears the college seal and states "official and/or copy" issued by the school's Registrar Office. of the transcript from the school's website is NOT considered official and; therefore, will NOT be accepted and may result in your application being incomplete or rejected. **Analysis of mental health or public health program is defined as the study and investigation of issues and problems of mental health or public health program development, implementation, administration, and evaluation and the generation of applicable solutions and recommendations. ***A Health Program Analyst II in the service of Los Angeles County is defined as responsible for the solution of complex and difficult problems and the making of recommendations in areas of resources and personnel utilization, development, implementation and improvement of programs, and the refinement of practices and policies having a significant impact on the entire program. Health Program Analyst I is distinguished from Health Program Analyst II in that the latter carries out complex and difficult assignments in support of program operations of a medium- to large-sized clinic or a comparably-sized Countywide program; or performs assignments of this nature as part of a centralized, departmental program support function. ****Client service/Account Management is defined as establishing strategic partnerships with executive-level leadership across external health plan entities, hospitals, clinics, and insurance organizations. It involves serving as the executive liaison among a group of stakeholders including the State, health plans, and providers to ensure alignment with the patient’s needs and access to care across health systems, compliance with Medi-Cal and Medicare rules and coverage, and oversight over the contracts with each health plan. Moreover, it requires a profound understanding of health plans, elective benefits, and beneficiary coverage, underscoring its crucial role in ensuring seamless operations and client satisfaction within the business landscape. DESIRABLE QUALIFICATIONS : Additional credit will be given to qualified applicants who possess the following desirable qualifications. Experience with the implementation of contracts and monitoring compliance with contractual obligations. Additional Information EXAMINATION CONTENT This examination will consist of an evaluation of training and experience based upon the application, supplemental questionnaire, desirable qualifications at the time of filing, weighted 100%. Additional credit will be given for experience beyond the selection requirements. CANDIDATES MUST ACHIEVE A PASSING SCORE OF 70% OR HIGHER IN ORDER TO BE PLACED ON THE ELIGIBLE REGISTER. ELIGIBILITY INFORMATION Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing grade in the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. No person may compete in this examination more than once every twelve (12) months. AVAILABLE SHIFT Appointees may be required to work any shift, including evenings, nights, weekends and holidays. SPECIAL INFORMATION Past and present mental health clients, parents, and family members are encouraged to apply. FAIR CHANCE EMPLOYER The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. VACANCY INFORMATION The eligible register for this examination will be used to fill vacancies in the Department of Mental Health. APPLICATION AND FILING INFORMATION Applicants are required to complete and submit an online Los Angeles County Employment Application AND Supplemental Questionnaire in order to be considered for this examination. Paper applications, resumes, or any unsolicited documents will not be accepted in lieu of completing the online application and Supplemental Questionnaire. We must receive your application before 5:00 pm, PT, on the last day of filing. Application filing may be suspended at any time without advance notice. INSTRUCTIONS FOR FILING ONLINE Apply online by clicking on the "Apply" tab for this posting. You can also track the status of your application using this website. Applicants must complete and submit their online applications and upload documents (e.g., Diploma, Resume, etc.) as attachment(s) during application submission or send by email to exams@dmh.lacounty.gov within 7 calendar days from date of application submission. Indicate Health Program Analyst III, on the subject line when sending required documents by email. The acceptance of your application will depend on whether you have clearly shown that you meet the Selection Requirements. Your online application must show complete license, education and work experience information necessary to evaluate your qualifications. License information section must show title of license, license number, original date of issue, and expiration date. Education information section must include name and address of school attended, complete dates attended, name of course/s taken, number of units earned, and degree/s earned. Work experience section must include job title, employer name and address, name of work area/facility, actual payroll title held and not the working and/or functional titles, from/to dates of employment including month, day and year, total number of months, total number of hours worked per week - not a range of hours (full or part-time), and complete and detailed description of related job duties. If range of hours is provided, experience will be prorated based on the lowest number of hours worked per week. LIST separately each job experience to be evaluated. All information supplied by applicants is subject to verification. We may reject your application at any time during the examination or selection process. Plan to submit your online application well in advance before the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on govermmentjobs.com/careers/lacounty,gov you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Many important notifications will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add exams@dmh.lacounty.gov as well as noreply@governmentjobs.com and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile in box, which saves a copy of all emailed notices. IMPORTANT NOTES • Please note that ALL information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. • FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT. • Utilizing VERBIAGE from Class Specification and/or Selection Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. SOCIAL SECURITY NUMBER LANGUAGE Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT LIBRARIES For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING USER ID AND PASSWORD All applicants must file their applications online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT Department Contact Name: Celia Yeung, Exam Analyst Department Contact Phone: 323-705-4249 or 213-972-7034 Department Contact Email: exams@dmh.lacounty.gov ADA Coordinator Phone: 213-972-7034 Teletype Phone: 800-899-4099 California Relay Services Phone: 800-735-2922 For detailed information, please click here
Nevada County, CA
Grass Valley, California, United States
Definition and Class Characteristics * * * $5,000 NEW HIRE BONUS * * * RELOCATION ALLOWANCE ALSO AVAILABLE TO QUALIFIED CANDIDATES! Interested in joining a fast-paced work environment filled with caring professionals dedicated to improving the lives of vulnerable community members? The County of Nevada, located in the scenic California Sierra foothills, is seeking a Behavioral Health Program Manager! Join a team of compassionate and committed staff who work together closely to support people with behavioral health needs in our community. This position plays a key role in managing our Adult System of Care, including our Full-Service Partnership Program and Crisis Systems . The person will also have the opportunity to work with community agencies, interact with community stakeholders, and represent the department in various settings. THE JOB This is a leadership position in the Adult Division within the Nevada County Behavioral Health. The department is looking for a licensed mental health professional who will lead the Adult Behavioral Health Team in ensuring that high-quality services are delivered to community members with serious mental illness. We are looking for candidates who believe in the possibility of recovery and who will work to create a system that supports people in achieving stability and progress toward their goals. In line with managing the Adult Division of Behavioral Health, the Program Manager will prepare grant and budget information, program-specific data, and other materials that may be needed for stakeholder or community meetings, grant applications, Board of Supervisor meetings, etc. The Program Manager will develop and review program policies and procedures specific to the assigned area and oversee several key contracts pertaining to service delivery and the crisis system. The Program Manager will also supervise assigned staff, ensuring staff training and development, completing employee performance evaluations, and addressing any challenges with employee performance. The Clinic Supervisor will be located in Grass Valley. This is not a remote position, though flexible schedules and some telework options are available. THE IDEAL CANDIDATE WILL HAVE: A strong background in mental health and substance use disorders. An understanding of serious mental illness Experience supervising employees and supporting their career development. Experience with contract or project management. The ability to interpret and apply provisions of law, rules, and regulations related to program area. The ability to build rapport and engage with multiple community partners and stakeholders in pursuit of a common goal. The ability to provide professional and technical consultation on complex projects or complex clinical presentations. A sense of humor and a passion for serving the community. MINIMUM QUALIFICATIONS The Behavioral Health Program Manager will be a licensed Master's or Doctoral level practitioner with four years of clinical and managerial responsibility in a health services agency. THE AGENCY The Health & Human Services Agency (HHSA) is a thoughtful, strategic, and talented team that strives to protect lives, promote health and wellness, and provide support and services to help Nevada County residents meet their basic needs. THE DEPARTMENT Behavioral Health seeks to provide high quality, culturally competent mental health and substance abuse treatment services to Nevada County residents. The services provided within Adult Behavioral Health help to manage or ameliorate symptoms of mental illness and/or substance use disorders in order to promote health and healing, safety, and the highest level of independence and community integration as possible. This is done through direct service provision and the use of contracted providers. THE COMMUNITY Nevada County is perfect for those who crave a peaceful and fulfilling lifestyle in the great outdoors. Surrounded by the stunning Sierra Nevada Mountains, this county is a nature lover’s paradise with state parks, lakes, and trails galore for hiking, camping, and fishing. And let’s not forget the ski resorts and snow parks, which make Nevada County a winter wonderland. Nevada County also has a thriving arts and cultural scene with a vibrant community of artists and musicians, galleries, theaters, and performance spaces. The fairgrounds hosts events year-round, including the ever-popular Nevada County Fair and the Draft Horse Classic. Nevada County is also an economic powerhouse, with local businesses and industries thriving in technology, health, and tourisim. BENEFITS This is a full-time and fully benefited position. The County of Nevada offers an extensive benefit package including, but not limited to, CalPERS retirement, medical insurance, dental insurance, vision insurance, life insurance, a flexible spending account (FSA), and a deferred compensation plan including 401(a), 457(b) and Roth options. We also offer flexible schedules and a telework option! You matter at County of Nevada. Your contribution, your worth, your ideas, all have a place here. We thrive on transparent and ongoing communication through employee newsletters, social media and hosted sites. We strive to be the best version of ourselves through continuous improvement. We learn and grow as a team. Great discoveries happen when people from a diverse set of backgrounds come together. Best of all, you make a difference in the lives of our community every day. Bring your whole self to our place. We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Read the full job description here . Benefits Guide The Benefits Guide is a comprehensive document for employees of the County of Nevada. Information contained in this summary of benefits is not a binding document. Refer to specific unit summaries and agreements (MOUs) for additional benefit information for each employee group. Health Insurance The County sponsored plan for 2024 is the PERS Gold PPO, but you can also choose plans from providers such as Anthem, Blue Shield, and PORAC (if you are a member) to suit your needs. 2024 Health Insurance Plans Anthem Select HMO Anthem Traditional HMO Blue Shield CalPERS Access+ HMO Blue Shield Trio HMO Kaiser HMO PERS Gold PPO (County sponsored plan) PERS Platinum PPO PORAC (Available to PORAC members only) Flexible Spending Accounts The County offers employees the option to contribute to a pre-tax medical FSA and dependent Care FSA. Life Insurance Voya is the County's life insurance provider. We offer the following products through Voya: Basic Accidental Death and Dismemberment Basic Term Life Optional Accidental Death and Dismemberment plans Optional Dependent Term Life Optional Term Life Dental & Vision Insurance Nevada County employees can opt to receive dental and vision insurance without opting for health insurance coverage as well. This will give employees more flexibility to match their choice of insurance plans to their specific needs. Delta Dental is the dental provider offered through Nevada County and VSP Vision Care is our vision care provider. Retirement The County is a member of the CalPERS retirement system and provides the opportunity for voluntary contributions to a 457 deferred compensation account through Nationwide by way of pre-tax and Roth payroll deductions. CalPERS Miscellaneous Tiers: Tier 1 (Classic-former employee originally hired on or before 12/13/12 and are returning to Nevada County) 2.7% @ 55 Tier 2 (Hired by a CalPERS employer between 12/14/12-12/31/12 and coming to Nevada County with less than 6 months between separation from former CalPERS employer and hire date with Nevada County) 2%@60 Tier 3 (Hired by first CalPERS employer on or after 1/1/13 or having a break in service of more than six months between another CalPERS employer and Nevada County) 2%@62 CalPERS Safety tiers: Tier 1 (Classic-former employees originally hired on or before 12/13/12 and are returning to Nevada County) 3% @ 50. Tier 2 (Hired by a CalPERS employer between 7/2411-12/31/12 and coming to Nevada County with less than 6-months between separation from former CalPERS employer and hire date with Nevada County) 3% @ 55. Tier 3 (Hired by any CalPERS employer on or after 1/1/13) 2.7% @ 57. We encourage you to visit the CalPERS home page, www.calpers.ca.gov , to search related information about the retirement plans noted here so that you fully understand what your retirement formula means to you. NEVADA COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER Any information on this page or documents and links are subject to change without notice. Nevada County Human Resources Department 950 Maidu Avenue, Nevada City, CA 95959 (530) 265-7010 option 2 Human.resources@nevadacountyca.gov www.nevadacountyca.gov Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Definition and Class Characteristics * * * $5,000 NEW HIRE BONUS * * * RELOCATION ALLOWANCE ALSO AVAILABLE TO QUALIFIED CANDIDATES! Interested in joining a fast-paced work environment filled with caring professionals dedicated to improving the lives of vulnerable community members? The County of Nevada, located in the scenic California Sierra foothills, is seeking a Behavioral Health Program Manager! Join a team of compassionate and committed staff who work together closely to support people with behavioral health needs in our community. This position plays a key role in managing our Adult System of Care, including our Full-Service Partnership Program and Crisis Systems . The person will also have the opportunity to work with community agencies, interact with community stakeholders, and represent the department in various settings. THE JOB This is a leadership position in the Adult Division within the Nevada County Behavioral Health. The department is looking for a licensed mental health professional who will lead the Adult Behavioral Health Team in ensuring that high-quality services are delivered to community members with serious mental illness. We are looking for candidates who believe in the possibility of recovery and who will work to create a system that supports people in achieving stability and progress toward their goals. In line with managing the Adult Division of Behavioral Health, the Program Manager will prepare grant and budget information, program-specific data, and other materials that may be needed for stakeholder or community meetings, grant applications, Board of Supervisor meetings, etc. The Program Manager will develop and review program policies and procedures specific to the assigned area and oversee several key contracts pertaining to service delivery and the crisis system. The Program Manager will also supervise assigned staff, ensuring staff training and development, completing employee performance evaluations, and addressing any challenges with employee performance. The Clinic Supervisor will be located in Grass Valley. This is not a remote position, though flexible schedules and some telework options are available. THE IDEAL CANDIDATE WILL HAVE: A strong background in mental health and substance use disorders. An understanding of serious mental illness Experience supervising employees and supporting their career development. Experience with contract or project management. The ability to interpret and apply provisions of law, rules, and regulations related to program area. The ability to build rapport and engage with multiple community partners and stakeholders in pursuit of a common goal. The ability to provide professional and technical consultation on complex projects or complex clinical presentations. A sense of humor and a passion for serving the community. MINIMUM QUALIFICATIONS The Behavioral Health Program Manager will be a licensed Master's or Doctoral level practitioner with four years of clinical and managerial responsibility in a health services agency. THE AGENCY The Health & Human Services Agency (HHSA) is a thoughtful, strategic, and talented team that strives to protect lives, promote health and wellness, and provide support and services to help Nevada County residents meet their basic needs. THE DEPARTMENT Behavioral Health seeks to provide high quality, culturally competent mental health and substance abuse treatment services to Nevada County residents. The services provided within Adult Behavioral Health help to manage or ameliorate symptoms of mental illness and/or substance use disorders in order to promote health and healing, safety, and the highest level of independence and community integration as possible. This is done through direct service provision and the use of contracted providers. THE COMMUNITY Nevada County is perfect for those who crave a peaceful and fulfilling lifestyle in the great outdoors. Surrounded by the stunning Sierra Nevada Mountains, this county is a nature lover’s paradise with state parks, lakes, and trails galore for hiking, camping, and fishing. And let’s not forget the ski resorts and snow parks, which make Nevada County a winter wonderland. Nevada County also has a thriving arts and cultural scene with a vibrant community of artists and musicians, galleries, theaters, and performance spaces. The fairgrounds hosts events year-round, including the ever-popular Nevada County Fair and the Draft Horse Classic. Nevada County is also an economic powerhouse, with local businesses and industries thriving in technology, health, and tourisim. BENEFITS This is a full-time and fully benefited position. The County of Nevada offers an extensive benefit package including, but not limited to, CalPERS retirement, medical insurance, dental insurance, vision insurance, life insurance, a flexible spending account (FSA), and a deferred compensation plan including 401(a), 457(b) and Roth options. We also offer flexible schedules and a telework option! You matter at County of Nevada. Your contribution, your worth, your ideas, all have a place here. We thrive on transparent and ongoing communication through employee newsletters, social media and hosted sites. We strive to be the best version of ourselves through continuous improvement. We learn and grow as a team. Great discoveries happen when people from a diverse set of backgrounds come together. Best of all, you make a difference in the lives of our community every day. Bring your whole self to our place. We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Read the full job description here . Benefits Guide The Benefits Guide is a comprehensive document for employees of the County of Nevada. Information contained in this summary of benefits is not a binding document. Refer to specific unit summaries and agreements (MOUs) for additional benefit information for each employee group. Health Insurance The County sponsored plan for 2024 is the PERS Gold PPO, but you can also choose plans from providers such as Anthem, Blue Shield, and PORAC (if you are a member) to suit your needs. 2024 Health Insurance Plans Anthem Select HMO Anthem Traditional HMO Blue Shield CalPERS Access+ HMO Blue Shield Trio HMO Kaiser HMO PERS Gold PPO (County sponsored plan) PERS Platinum PPO PORAC (Available to PORAC members only) Flexible Spending Accounts The County offers employees the option to contribute to a pre-tax medical FSA and dependent Care FSA. Life Insurance Voya is the County's life insurance provider. We offer the following products through Voya: Basic Accidental Death and Dismemberment Basic Term Life Optional Accidental Death and Dismemberment plans Optional Dependent Term Life Optional Term Life Dental & Vision Insurance Nevada County employees can opt to receive dental and vision insurance without opting for health insurance coverage as well. This will give employees more flexibility to match their choice of insurance plans to their specific needs. Delta Dental is the dental provider offered through Nevada County and VSP Vision Care is our vision care provider. Retirement The County is a member of the CalPERS retirement system and provides the opportunity for voluntary contributions to a 457 deferred compensation account through Nationwide by way of pre-tax and Roth payroll deductions. CalPERS Miscellaneous Tiers: Tier 1 (Classic-former employee originally hired on or before 12/13/12 and are returning to Nevada County) 2.7% @ 55 Tier 2 (Hired by a CalPERS employer between 12/14/12-12/31/12 and coming to Nevada County with less than 6 months between separation from former CalPERS employer and hire date with Nevada County) 2%@60 Tier 3 (Hired by first CalPERS employer on or after 1/1/13 or having a break in service of more than six months between another CalPERS employer and Nevada County) 2%@62 CalPERS Safety tiers: Tier 1 (Classic-former employees originally hired on or before 12/13/12 and are returning to Nevada County) 3% @ 50. Tier 2 (Hired by a CalPERS employer between 7/2411-12/31/12 and coming to Nevada County with less than 6-months between separation from former CalPERS employer and hire date with Nevada County) 3% @ 55. Tier 3 (Hired by any CalPERS employer on or after 1/1/13) 2.7% @ 57. We encourage you to visit the CalPERS home page, www.calpers.ca.gov , to search related information about the retirement plans noted here so that you fully understand what your retirement formula means to you. NEVADA COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER Any information on this page or documents and links are subject to change without notice. Nevada County Human Resources Department 950 Maidu Avenue, Nevada City, CA 95959 (530) 265-7010 option 2 Human.resources@nevadacountyca.gov www.nevadacountyca.gov Closing Date/Time: Continuous
City of Long Beach, CA
City of Long Beach, California, United States
DESCRIPTION THE COMMUNITY Ideally located on the Pacific Ocean south of Los Angeles, adjacent to Orange County, the City of Long Beach, California (population 470,000) is frequently described as a series of strong, diverse interwoven smaller communities within a large city. Enjoying an ideal Southern California climate, Long Beach is home to an abundance of cultural and recreational options. The Long Beach Convention Center, Aquarium of the Pacific, Queen Mary, and the annual Acura Grand Prix of Long Beach, plus a wide variety of other attractions (two historic ranchos, three marinas, and five golf courses), serve to draw 6.5 million visitors a year. The City is also home to California State University, Long Beach and Long Beach City College. Cal State Long Beach is the second largest university in the state and was recently ranked the No. 3 best-value public college in the nation. Covering approximately 50 square miles, Long Beach is supported by a wide mix of industries with education, health and social services, manufacturing, retail trade, and professional services comprising the highest representation. Known for its livable and desirable neighborhoods, Long Beach was named by America’s Promise Alliance as one of the 100 Best Communities for Young People two years in a row. While it offers all the amenities of a large metropolis, many say Long Beach offers the added benefit of having maintained a strong sense of community and cohesiveness despite its growth. A superb climate, quality schools, a vibrant downtown, and a wide variety of neighborhoods help make Long Beach one of the most livable communities in the country. CITY GOVERNMENT Long Beach, a charter city formed in 1897, is governed by nine City Council Members elected by district and a city-wide elected Mayor. Other elected officials include the City Attorney, City Auditor, and City Prosecutor. The elected officials are elected to staggered four-year terms. The City Council appoints the City Manager and City Clerk. The City Manager is responsible for the efficient administration of all City departments, excluding those under the direction of a separately elected official, Board or Commission. Long Beach is one of only three cities in California with its own Health Department and one of the very few municipalities with its own Utilities Department (Water and Gas) and Energy Resources Departments. The City is supported by a FY 2024 total budget of approximately $3.3 billion, with a General Fund budget of $719 million. More than 6,000 full and part-time employees support municipal operations with the vast majority being represented by twelve employee associations. To learn more about the City of Long Beach, go to: www.longbeach.gov. THE DEPARTMENT The Department of Community Development delivers a wide variety of programs and services to help create and maintain more safe, sustainable, and livable neighborhoods. The department is comprised of five bureaus: Building and Safety, Code Enforcement, Housing and Neighborhood Services, Planning, and Administrative and Financial Services. Our staff of more than 200 works tirelessly to serve the community through an array of policies and programs, including land use and development, affordable housing, environment and historic preservation, neighborhood improvement, and construction standards and safety. We are dedicated to making a positive difference in our role to help transform Long Beach into a model urban community that honors its past and embraces the future. THE POSITION Under the general direction of the Director of Community Development, the LB Builds - ELM project manager will manage the functional and operational (i.e., non-technical) aspects and processes associated with the procurement and implementation of the City’s enterprise land management (ELM) system, including managing contractors providing procurement, general project management, and quality assurance services; supporting a three-tier governance structure; overseeing change management and training processes; communicating with and presenting to internal stakeholders including the City Manager, Mayor and Council, and external stakeholders, such as licensing and permitting customers and business organizations. This work involves leading and facilitating the Citywide integration of permitting and licensing processes and procedures; planning and coordinating the change management processes required to maximize staff’s positive reception and adoption of business operation changes; and collaborating and communicating with the City’s functional departments. The ideal candidate is a strategic thinker that can track and resolve the myriad of decisions that need to be made and issues to be resolved. A collaborative, active and engaged leadership style will be essential towards creating a positive, team-oriented environment to create a system that facilitates intra- and interdepartmental workflow and supports citywide functions and needs. This is not a permanent position but is structured for a four-year term and is an excellent opportunity for a mid-career or late-career professional to shape the City’s technology transformation impacting tens of thousands of customers per year obtaining permits and licenses across more than six city departments. EXAMPLES OF DUTIES Duties of this position include, but are not limited to: Advise the Directors of Community Development, Technology and Innovation, Financial Management and other departments on best practices in major software system replacement for the benefit of the city and its customers. Develop and articulate the overall vision for the ELM project as a mechanism to improve the customer experience and drive positive outcomes for the City and its customers. Communicate and infuse this vision across multiple departments, levels of management and internal and external stakeholders. In conjunction with the General Project Manager (contractor), prepare and regularly maintain a project management plan, and related documents including the project schedule, budget, resourcing, roles and responsibilities, risk register, issue, and dependency logs. In conjunction with the General Project Manager (contractor) and quality assurance contractor, proactively manage the performance of the solution vendor(s) during the project, in accordance with relevant contracts and the project schedule. Adhere to the governance structure and processes for the life of the project. Prepare executive-level project reports and regular project status reports on time. Present project status to the Project Steering Committee at each meeting and coordinate complete and accurate responses to all Steering Committee questions or directives. Coordinate processing of any vendor variations, for consideration and approval by the Steering Committee. Prepare and presenting activity and progress reports to the ERP Governance Board and the Executive Steering Team. Engage with all key stakeholders throughout the project lifecycle to achieve timely and desired outcomes, drive innovation and manage costs. Coordinate and lead the project team members to promote a positive customer service-oriented culture. Establish and manage a project risk register and escalate any issues that may impact the timely delivery of the project. Contribute to the ongoing development of project and demand processes and ensure alignment to resource delivery capabilities. Coordinate as part of the project all resource demands requested of GTC and prepare and present a forward-looking demand schedule. Work with GTC Directors and other stakeholders to establish demand priorities and work those priorities through the overall project planning. Ensure that sound change management practices are employed for both technical and organizational change. Coordinate the change management approval process with the project steering committee. Ensure that appropriate attention and resource is given to timeliness and quality of testing (particularly UAT). Develop and coordinate training, seminars, and workshops related to the implementation of the project. Identify process key success factors for improvement initiatives and implementation to agreed timelines. Ensure that project progress milestones and handover requirements are clearly agreed and documented. Ensure that the ELM system meets business requirements and goals, fulfilling user requirements, and identifying and resolving systems issues. Assist with contracts negotiations with ERP software and service providers as needed. Undertake such other responsibilities or tasks as are consistent with the position, as directed from time to time. The duties listed above are intended only as general illustrations of the various types of work that may be performed. Specific statements of duties not included does not exclude them from the position if the work is similar, related, or a logical assignment to the position. REQUIREMENTS TO FILE EDUCATION A Bachelor's Degree from an accredited college or university in Business, Public Administration, or a related field is required (proof of possession of a degree required at filling). P rofessional experience beyond the minimum qualifications may be substituted for education on a year-for-year basis. *Required documents, such as transcripts, degrees, certificates, or licenses, must be uploaded to the online application in PDF format at the time of filing. Any documents submitted must contain either the applicant's name or other identifying characteristics on the document. Proof of education for academic degrees should indicate the type of degree and date of degree conferral. Candidates who possess degrees or units from outside the United States must attach proof of educational equivalency at the time of filing. EXPERIENCE Five (5) years of paid, full time equivalent, increasingly responsible experience performing duties in the management and administration of public projects including vendor management, developing and presenting status reports such as timeframes, costs, deliverables, risks, and issues. Three (3) years of the required experience must have been gained in a supervisory or management capacity. ADDITIONAL REQUIREMENTS This individual need not be a software/IT professional but should be familiar with the use of permitting or licensing software used by local government. Excellent customer focus and demonstrated ability to work in complex business environments. Desirable previous experience in local government or the public sector. Desirable Project Management Professional (PMP) certification or other certifications such as PMBOK. Possession of a valid Class C Drivers License THE IDEAL CANDIDATE Excellent understanding of City processes and functions across multiple departments. Ability to seek consensus and resolve interdepartmental differences such that the City speaks to vendors and stakeholders with a single voice. Exceptional ability to communicate technical concepts in accessible language to a variety of audiences and to bridge the gap between technical specifications and organizational goals and priorities. Knowledge of and a clear understanding of good project management practices. Solid project management skills, effectively managing multiple small to large projects in a cross-functional environment. Strong analytical and problem-solving skills, along with good judgment. Demonstrated ability to effectively adapt to rapidly changing requirements and apply it to business needs. Proven ability to be able to work under stress, and flexibility to handle pressure coming from all directions simultaneously. Strong team-oriented interpersonal skills, and ability to effectively interface with a wide variety of people and roles. Strong vendor management and negotiation skills. Effectiveness in all aspects of core business skills, analysis, communication, writing, and negotiation. Ability to work calmly under pressure and to meet deadlines (this includes the ability to organize and implement several tasks concurrently and successfully meet deadlines). Prioritize, direct, and complete work in a stressful environment with significant attention to detail. Work effectively in a team-oriented, collaborative environment. Understand the organization’s goals and objectives. Communicate information and ideas in both technical and user-friendly language. SELECTION PROCEDURE This recruitment will close at 11:59 PM Pacific Time on Thursday, July 4th, 2024 . To be considered, please submit an online application, including a cover letter, resume, and proof of education (if qualifying with a degree) in PDF format . Applications that fail to include all necessary documents will be considered incomplete and will not be taken into consideration. Applications will be reviewed for depth and breadth of experience, and for level and relatedness of education. The most qualified candidates will be invited to participate in further selection procedures. The selected candidate may be required to go through a background check and a physical examination prior to appointment. For questions regarding this recruitment, please contact (562) 570-6913. The City of Long Beach is an Equal Opportunity Employer . We value and encourage diversity in our workforce. The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender. The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act . You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act The City of Long Beach intends to provide reasonable accommodations in accordance with the Americans with Disabilities Act of 1990. If a special accommodation is desired, or if you would like to request this information in an alternative format, please contact (562) 570-6913. For technical support with your governmentjobs.com application, please contact (855) 524-5627. The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include: Retirement: California Public Employees' Retirement System (PERS) defined benefit retirement plan, which is coordinated with Social Security. The benefit is 2.5% or 2.7% (depending on hire date) @55 for "Classic" members and 2% @62 for new members as defined by PEPRA, subject to the compensation limitations set by PERS. Both the City and the employee contributes toward CalPERS retirement contributions. The city also participates in Social Security. Health and Dental Insurance: The City offers the choice of HMO and PPO plans. The city pays major portion of the premium for employee and dependents depending on the health/ dental plan selected. Life Insurance: City-paid term life insurance policy equal to three (3) times annual salary to a maximum of $500,000. Disability Insurance: City-paid short-term and long-term disability insurance. Management Physical: Annual City-paid physical examination. Vacation: Twelve (12) vacation days after the first year of service; 15 days after four years, six months of service; 20 days after 19 years, six months of service. Executive Leave: Forty (40) hours Executive Leave per year. The City Manager has discretion to grant an additional 40 hours each year. Sick Leave : One day earned per month; unlimited accumulation; conversion upon retirement to cash credit toward health and/or dental insurance premiums, or to pension credits. Holidays: Eleven (11) designated holidays per year, plus four personal holidays to be used at the employee's discretion. Transportation Allowance: Monthly allowance is allocated by classifications below; Department Head $650.00 Deputy Director/Manager/Director (Harbor/Utilities) $550.00 Division Officer/Superintendent/ Chief of Staff / Administrator / Principal DCA $450.00 Assistant to Executive / Executive Assistant / Executive Secretary/ Executive Support Staff $300.00 Deferred Compensation Plan: Optional for employee contribution to a supplementary retirement savings program available through Mission Square Retirement formerly ICMA-RC Retirement Corporation). Classic CalPERS Members: The City will contribute a maximum of up to two percent (2%) of base salary* for all qualified Classic CalPERS members. Public Employees’ Pension Reform Act (PEPRA) CalPERS Members: Effective the second full pay period following City Council adoption, the City contribution will increase from two percent (2%) to three percent (3%) of base salary* for all qualified PEPRA CalPERS members. Flexible Spending Account (FSA): Optional election for employees to reduce taxable income for payment of allowable childcare or medical expenses. Flexible/Hybrid Work Schedule: Available (subject to City Manager approval). Paid Parental Leave: The City provides one hundred and sixty (160) hours of Paid Parental Leave at 100% of salary, for the birth, adoption or foster placement of a child, regardless of the gender, marital status or sexual orientation of the parent. Closing Date/Time: 7/4/2024 11:59 PM Pacific
Jun 05, 2024
Full Time
DESCRIPTION THE COMMUNITY Ideally located on the Pacific Ocean south of Los Angeles, adjacent to Orange County, the City of Long Beach, California (population 470,000) is frequently described as a series of strong, diverse interwoven smaller communities within a large city. Enjoying an ideal Southern California climate, Long Beach is home to an abundance of cultural and recreational options. The Long Beach Convention Center, Aquarium of the Pacific, Queen Mary, and the annual Acura Grand Prix of Long Beach, plus a wide variety of other attractions (two historic ranchos, three marinas, and five golf courses), serve to draw 6.5 million visitors a year. The City is also home to California State University, Long Beach and Long Beach City College. Cal State Long Beach is the second largest university in the state and was recently ranked the No. 3 best-value public college in the nation. Covering approximately 50 square miles, Long Beach is supported by a wide mix of industries with education, health and social services, manufacturing, retail trade, and professional services comprising the highest representation. Known for its livable and desirable neighborhoods, Long Beach was named by America’s Promise Alliance as one of the 100 Best Communities for Young People two years in a row. While it offers all the amenities of a large metropolis, many say Long Beach offers the added benefit of having maintained a strong sense of community and cohesiveness despite its growth. A superb climate, quality schools, a vibrant downtown, and a wide variety of neighborhoods help make Long Beach one of the most livable communities in the country. CITY GOVERNMENT Long Beach, a charter city formed in 1897, is governed by nine City Council Members elected by district and a city-wide elected Mayor. Other elected officials include the City Attorney, City Auditor, and City Prosecutor. The elected officials are elected to staggered four-year terms. The City Council appoints the City Manager and City Clerk. The City Manager is responsible for the efficient administration of all City departments, excluding those under the direction of a separately elected official, Board or Commission. Long Beach is one of only three cities in California with its own Health Department and one of the very few municipalities with its own Utilities Department (Water and Gas) and Energy Resources Departments. The City is supported by a FY 2024 total budget of approximately $3.3 billion, with a General Fund budget of $719 million. More than 6,000 full and part-time employees support municipal operations with the vast majority being represented by twelve employee associations. To learn more about the City of Long Beach, go to: www.longbeach.gov. THE DEPARTMENT The Department of Community Development delivers a wide variety of programs and services to help create and maintain more safe, sustainable, and livable neighborhoods. The department is comprised of five bureaus: Building and Safety, Code Enforcement, Housing and Neighborhood Services, Planning, and Administrative and Financial Services. Our staff of more than 200 works tirelessly to serve the community through an array of policies and programs, including land use and development, affordable housing, environment and historic preservation, neighborhood improvement, and construction standards and safety. We are dedicated to making a positive difference in our role to help transform Long Beach into a model urban community that honors its past and embraces the future. THE POSITION Under the general direction of the Director of Community Development, the LB Builds - ELM project manager will manage the functional and operational (i.e., non-technical) aspects and processes associated with the procurement and implementation of the City’s enterprise land management (ELM) system, including managing contractors providing procurement, general project management, and quality assurance services; supporting a three-tier governance structure; overseeing change management and training processes; communicating with and presenting to internal stakeholders including the City Manager, Mayor and Council, and external stakeholders, such as licensing and permitting customers and business organizations. This work involves leading and facilitating the Citywide integration of permitting and licensing processes and procedures; planning and coordinating the change management processes required to maximize staff’s positive reception and adoption of business operation changes; and collaborating and communicating with the City’s functional departments. The ideal candidate is a strategic thinker that can track and resolve the myriad of decisions that need to be made and issues to be resolved. A collaborative, active and engaged leadership style will be essential towards creating a positive, team-oriented environment to create a system that facilitates intra- and interdepartmental workflow and supports citywide functions and needs. This is not a permanent position but is structured for a four-year term and is an excellent opportunity for a mid-career or late-career professional to shape the City’s technology transformation impacting tens of thousands of customers per year obtaining permits and licenses across more than six city departments. EXAMPLES OF DUTIES Duties of this position include, but are not limited to: Advise the Directors of Community Development, Technology and Innovation, Financial Management and other departments on best practices in major software system replacement for the benefit of the city and its customers. Develop and articulate the overall vision for the ELM project as a mechanism to improve the customer experience and drive positive outcomes for the City and its customers. Communicate and infuse this vision across multiple departments, levels of management and internal and external stakeholders. In conjunction with the General Project Manager (contractor), prepare and regularly maintain a project management plan, and related documents including the project schedule, budget, resourcing, roles and responsibilities, risk register, issue, and dependency logs. In conjunction with the General Project Manager (contractor) and quality assurance contractor, proactively manage the performance of the solution vendor(s) during the project, in accordance with relevant contracts and the project schedule. Adhere to the governance structure and processes for the life of the project. Prepare executive-level project reports and regular project status reports on time. Present project status to the Project Steering Committee at each meeting and coordinate complete and accurate responses to all Steering Committee questions or directives. Coordinate processing of any vendor variations, for consideration and approval by the Steering Committee. Prepare and presenting activity and progress reports to the ERP Governance Board and the Executive Steering Team. Engage with all key stakeholders throughout the project lifecycle to achieve timely and desired outcomes, drive innovation and manage costs. Coordinate and lead the project team members to promote a positive customer service-oriented culture. Establish and manage a project risk register and escalate any issues that may impact the timely delivery of the project. Contribute to the ongoing development of project and demand processes and ensure alignment to resource delivery capabilities. Coordinate as part of the project all resource demands requested of GTC and prepare and present a forward-looking demand schedule. Work with GTC Directors and other stakeholders to establish demand priorities and work those priorities through the overall project planning. Ensure that sound change management practices are employed for both technical and organizational change. Coordinate the change management approval process with the project steering committee. Ensure that appropriate attention and resource is given to timeliness and quality of testing (particularly UAT). Develop and coordinate training, seminars, and workshops related to the implementation of the project. Identify process key success factors for improvement initiatives and implementation to agreed timelines. Ensure that project progress milestones and handover requirements are clearly agreed and documented. Ensure that the ELM system meets business requirements and goals, fulfilling user requirements, and identifying and resolving systems issues. Assist with contracts negotiations with ERP software and service providers as needed. Undertake such other responsibilities or tasks as are consistent with the position, as directed from time to time. The duties listed above are intended only as general illustrations of the various types of work that may be performed. Specific statements of duties not included does not exclude them from the position if the work is similar, related, or a logical assignment to the position. REQUIREMENTS TO FILE EDUCATION A Bachelor's Degree from an accredited college or university in Business, Public Administration, or a related field is required (proof of possession of a degree required at filling). P rofessional experience beyond the minimum qualifications may be substituted for education on a year-for-year basis. *Required documents, such as transcripts, degrees, certificates, or licenses, must be uploaded to the online application in PDF format at the time of filing. Any documents submitted must contain either the applicant's name or other identifying characteristics on the document. Proof of education for academic degrees should indicate the type of degree and date of degree conferral. Candidates who possess degrees or units from outside the United States must attach proof of educational equivalency at the time of filing. EXPERIENCE Five (5) years of paid, full time equivalent, increasingly responsible experience performing duties in the management and administration of public projects including vendor management, developing and presenting status reports such as timeframes, costs, deliverables, risks, and issues. Three (3) years of the required experience must have been gained in a supervisory or management capacity. ADDITIONAL REQUIREMENTS This individual need not be a software/IT professional but should be familiar with the use of permitting or licensing software used by local government. Excellent customer focus and demonstrated ability to work in complex business environments. Desirable previous experience in local government or the public sector. Desirable Project Management Professional (PMP) certification or other certifications such as PMBOK. Possession of a valid Class C Drivers License THE IDEAL CANDIDATE Excellent understanding of City processes and functions across multiple departments. Ability to seek consensus and resolve interdepartmental differences such that the City speaks to vendors and stakeholders with a single voice. Exceptional ability to communicate technical concepts in accessible language to a variety of audiences and to bridge the gap between technical specifications and organizational goals and priorities. Knowledge of and a clear understanding of good project management practices. Solid project management skills, effectively managing multiple small to large projects in a cross-functional environment. Strong analytical and problem-solving skills, along with good judgment. Demonstrated ability to effectively adapt to rapidly changing requirements and apply it to business needs. Proven ability to be able to work under stress, and flexibility to handle pressure coming from all directions simultaneously. Strong team-oriented interpersonal skills, and ability to effectively interface with a wide variety of people and roles. Strong vendor management and negotiation skills. Effectiveness in all aspects of core business skills, analysis, communication, writing, and negotiation. Ability to work calmly under pressure and to meet deadlines (this includes the ability to organize and implement several tasks concurrently and successfully meet deadlines). Prioritize, direct, and complete work in a stressful environment with significant attention to detail. Work effectively in a team-oriented, collaborative environment. Understand the organization’s goals and objectives. Communicate information and ideas in both technical and user-friendly language. SELECTION PROCEDURE This recruitment will close at 11:59 PM Pacific Time on Thursday, July 4th, 2024 . To be considered, please submit an online application, including a cover letter, resume, and proof of education (if qualifying with a degree) in PDF format . Applications that fail to include all necessary documents will be considered incomplete and will not be taken into consideration. Applications will be reviewed for depth and breadth of experience, and for level and relatedness of education. The most qualified candidates will be invited to participate in further selection procedures. The selected candidate may be required to go through a background check and a physical examination prior to appointment. For questions regarding this recruitment, please contact (562) 570-6913. The City of Long Beach is an Equal Opportunity Employer . We value and encourage diversity in our workforce. The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender. The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act . You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act The City of Long Beach intends to provide reasonable accommodations in accordance with the Americans with Disabilities Act of 1990. If a special accommodation is desired, or if you would like to request this information in an alternative format, please contact (562) 570-6913. For technical support with your governmentjobs.com application, please contact (855) 524-5627. The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include: Retirement: California Public Employees' Retirement System (PERS) defined benefit retirement plan, which is coordinated with Social Security. The benefit is 2.5% or 2.7% (depending on hire date) @55 for "Classic" members and 2% @62 for new members as defined by PEPRA, subject to the compensation limitations set by PERS. Both the City and the employee contributes toward CalPERS retirement contributions. The city also participates in Social Security. Health and Dental Insurance: The City offers the choice of HMO and PPO plans. The city pays major portion of the premium for employee and dependents depending on the health/ dental plan selected. Life Insurance: City-paid term life insurance policy equal to three (3) times annual salary to a maximum of $500,000. Disability Insurance: City-paid short-term and long-term disability insurance. Management Physical: Annual City-paid physical examination. Vacation: Twelve (12) vacation days after the first year of service; 15 days after four years, six months of service; 20 days after 19 years, six months of service. Executive Leave: Forty (40) hours Executive Leave per year. The City Manager has discretion to grant an additional 40 hours each year. Sick Leave : One day earned per month; unlimited accumulation; conversion upon retirement to cash credit toward health and/or dental insurance premiums, or to pension credits. Holidays: Eleven (11) designated holidays per year, plus four personal holidays to be used at the employee's discretion. Transportation Allowance: Monthly allowance is allocated by classifications below; Department Head $650.00 Deputy Director/Manager/Director (Harbor/Utilities) $550.00 Division Officer/Superintendent/ Chief of Staff / Administrator / Principal DCA $450.00 Assistant to Executive / Executive Assistant / Executive Secretary/ Executive Support Staff $300.00 Deferred Compensation Plan: Optional for employee contribution to a supplementary retirement savings program available through Mission Square Retirement formerly ICMA-RC Retirement Corporation). Classic CalPERS Members: The City will contribute a maximum of up to two percent (2%) of base salary* for all qualified Classic CalPERS members. Public Employees’ Pension Reform Act (PEPRA) CalPERS Members: Effective the second full pay period following City Council adoption, the City contribution will increase from two percent (2%) to three percent (3%) of base salary* for all qualified PEPRA CalPERS members. Flexible Spending Account (FSA): Optional election for employees to reduce taxable income for payment of allowable childcare or medical expenses. Flexible/Hybrid Work Schedule: Available (subject to City Manager approval). Paid Parental Leave: The City provides one hundred and sixty (160) hours of Paid Parental Leave at 100% of salary, for the birth, adoption or foster placement of a child, regardless of the gender, marital status or sexual orientation of the parent. Closing Date/Time: 7/4/2024 11:59 PM Pacific
Contra Costa County, CA
Contra Costa County, California, United States
The Position Why join the Contra Costa Probation Department? The Office of Reentry & Justice (ORJ) (an administrative unit of the Probation Department) was established to align and advance the County's public safety realignment, reentry, and justice programs and initiatives for adult and juvenile justice systems; provides oversight for the implementation of the AB 109 Community Programs and other special projects; conducts research and data analysis that support data-driven decision-making and enhances service delivery; and provides staffing support to the County's reentry and justice related advisory bodies. The Office of Reentry & Justice at the Probation Department is currently recruiting to fill one Program Manager vacancy. Under the direction of the ORJ Director, the Program Manager will be responsible for the overall management and coordination of specific programs, contract monitoring responsibilities, and supervision of a team of Program/Projects Coordinators. Additionally, this classification is responsible for performance monitoring, execution of program deliverables, reviewing budgets and resources, and serves as a lead representative on behalf of the ORJ within interagency collaborations and partnerships. The scope and responsibilities of the ORJ include: Coordinating a broad array of reentry, public safety realignment, and justice-related services, including contract administration and performance monitoring Facilitating collaborative efforts around policy development, operational practices and capacity-building Advancing knowledge of relevant issues through research and analysis of evidence-based practices and interventions in the fields of reentry, public safety, and justice system impact on youth and adult populations Fostering partnership development Leading the procurement process and contract management for community-based programs and services Identifying and developing new initiatives and funding opportunities to support the work of the Probation Department and enhancements to the reentry service delivery system Managing data and evaluation of funded services Conducting public outreach, information sharing and community engagement The Probation Department values integrity, fairness, and excellence. The mission of the Probation Department is to have an unwavering commitment to justice, an ethical application of the law, and a proven approach to rehabilitation. The Department’s vision is to build a talented Probation team that will work collaboratively to strengthen individuals and increase the safety of our community. All interested and qualified individuals are encouraged to apply. We are looking for someone who: Possesses extensive leadership and management experience in supervising a team of dedicated program analysts and coordinators, with proven expertise in overseeing program operations and implementation within governmental or non-profit sectors focused on reentry and community reintegration, recidivism reduction, and justice-system involvement Possesses knowledge and experience with data-driven decision-making approaches including the Results-Based Accountability framework, program logic model development, theories of change, performance-based contracting, and evidence-based interventions tailored for youth, young adults, and justice/reentry populations Has administrative management and/or supervisory experience within direct service programs in the areas of justice/reentry, behavioral health, or closely related program areas Demonstrates effective communication skills, both oral and written, through presentations, training, meeting facilitation, and reports. Experience in grant writing is highly desirable Demonstrates experience in managing relationships with key stakeholders, with the ability to lead multi-sector collaborations and support strategic planning, as well as resource/documentation development Can synthesize quantitative and qualitative data to inform policy and budgetary recommendations and system planning/improvements Is knowledgeable about county procurement policies and experienced in developing procurement documentation and leading/facilitating competitive bidding processes Is knowledgeable and experienced with program audits, performance monitoring, and/or program evaluations, as well as with project/program design, development, implementation, and tracking of performance metrics and outcomes What you will typically be responsible for: Supervising and training a team of Projects/Program Coordinators, conducting and drafting staff evaluations, and annually identifying and tracking key performance objectives for the Program team, including requests for professional development resources Developing and implementing program performance monitoring standards and protocols for the ORJ in collaboration with the Director Developing and updating program logic models and supporting ORJ’s data team’s development of reporting templates Analyzing program data reports and conducting meetings with administrative and program management/supervision staff of contracted service providers to address service quality and ensure contract compliance Facilitating and organizing learning collaborative and interagency meetings involving key stakeholders and subject matter experts Developing and implementing ORJ’s training plan for enhancing cross-sector collaboration and service coordination Upon direction, serving as the representative of the ORJ and Probation administration on both interdepartmental and intradepartmental committees and working groups Managing and overseeing project consultant deliverables and implementing special projects assigned to the ORJ A few reasons you might love this job: Great team-oriented atmosphere and supportive work environment Many opportunities to lead and manage cutting-edge justice program innovations in a growing division within the Probation Department Ability to engage with various county and community stakeholders sharing a common vision to improve community safety and support efforts to prevent justice-system involvement and reduce recidivism Be part of the solution by making positive contributions toward equitable outcomes for vulnerable and underserved populations A few challenges you might face in this job : Effectively managing multiple projects and associated tasks with diverse requirements and deadlines on an ongoing basis requires strong organizational, prioritization, resource allocation, and time management skills, which are needed for success in this role Attention to detail is essential as the documentation produced in this role, which will be publicly accessible and represent both the ORJ and Probation Department, must be accurate, clear, and concise Effectively handling and navigating challenging discussions with stakeholders and contracted partners regarding the achievement of performance goals and objectives Navigating competing or conflicting interests within collaborative partnerships Maintaining nimbleness in an ever-evolving Department with shifting priorities and responsibilities based on external factors Competencies Required: Critical Thinking: Analytically and logically evaluating information, propositions, and claims Delivering Results: Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks Professional & Technical Expertise: Applying technical subject matter to the job Adaptability: Responding positively to change and modifying behavior as the situation requires Attention to Detail: Focusing on the details of work content, work steps, and final work products Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability Oral Communication: Engaging effectively in dialogue Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships Negotiating: Reaching mutually satisfying agreements and compromise Coaching & Developing Others: Supporting others in stretching and expanding their capabilities Leadership: Guiding and encouraging others to accomplish a common goal Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace Business Process Analysis: Defining, assessing, and improving operational processes and workflow Political & Organizational Savvy: Working skillfully with politics, procedures, and protocols across organizational levels and boundaries Project Management: Ensuring that projects are on-time, on-budget, and achieve their objectives To read the complete job description, please visit the website, www.cccounty.us/hr The eligible list established from this recruitment may be used to fill future openings for up to six (6) months. Minimum Qualifications Education: Possession of a Bachelor’s degree from an accredited college or university with major in criminal justice, public administration, psychology, education, social work, public health, behavioral health, business administration, or a closely related field. Experience: Five (5) years of full-time experience in program administration in juvenile or criminal justice, reentry, public health, behavioral health, education, social services or closely related fields within public or non-profit sectors, one (1) year of which must have included supervising direct staff. Substitution: Possession of a Master's degree from an accredited college or university with a major in criminal justice, public administration, psychology, education, social work, public health, behavioral health, business administration, public policy, planning, or a closely related field may substitute for two (2) years of the required experience. Desirable Qualifications: Complex state, federal, and county funding streams, grants, and program administration Public agency and Nonprofit funding and budgeting Familiarity with the County contracts system and standards of contract compliance Experience working with or in juvenile and criminal justice agencies Certification in Results-Based Accountability Experience with policy and/or fiscal analysis of public safety and community corrections legislation Experience with grant-writing Selection Process Application Filing and Evaluation: Applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. Online Skills Assessment: The Oral Exam will measure candidates' competencies as they relate to the job. In the assessment, candidates must achieve an average passing score of 70% or higher on each of the competencies, as well as an overall passing score of 70% or higher. These may include, but are not limited to: Critical Thinking, Delivering Results, Adaptability, Coaching & Developing Others, and Project Management. (Weighted 100%) Tentative Dates: 7/19/24-7/24/24 Departmental Hiring Interview: Tentatively scheduled for 8/14/24 Meeting the minimum qualifications does not guarantee an invitation to participate in the selection process. The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. All applicants will receive email notifications regarding their status in the recruitment process. Please be sure to check your spam settings to allow our emails to reach you. You may also log into your governmentjobs.com account to view these emails. For recruitment-specific questions, please contact Norma Martinez at Norma.Martinez@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources Department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: 7/8/2024 11:59 PM Pacific
Jun 25, 2024
Full Time
The Position Why join the Contra Costa Probation Department? The Office of Reentry & Justice (ORJ) (an administrative unit of the Probation Department) was established to align and advance the County's public safety realignment, reentry, and justice programs and initiatives for adult and juvenile justice systems; provides oversight for the implementation of the AB 109 Community Programs and other special projects; conducts research and data analysis that support data-driven decision-making and enhances service delivery; and provides staffing support to the County's reentry and justice related advisory bodies. The Office of Reentry & Justice at the Probation Department is currently recruiting to fill one Program Manager vacancy. Under the direction of the ORJ Director, the Program Manager will be responsible for the overall management and coordination of specific programs, contract monitoring responsibilities, and supervision of a team of Program/Projects Coordinators. Additionally, this classification is responsible for performance monitoring, execution of program deliverables, reviewing budgets and resources, and serves as a lead representative on behalf of the ORJ within interagency collaborations and partnerships. The scope and responsibilities of the ORJ include: Coordinating a broad array of reentry, public safety realignment, and justice-related services, including contract administration and performance monitoring Facilitating collaborative efforts around policy development, operational practices and capacity-building Advancing knowledge of relevant issues through research and analysis of evidence-based practices and interventions in the fields of reentry, public safety, and justice system impact on youth and adult populations Fostering partnership development Leading the procurement process and contract management for community-based programs and services Identifying and developing new initiatives and funding opportunities to support the work of the Probation Department and enhancements to the reentry service delivery system Managing data and evaluation of funded services Conducting public outreach, information sharing and community engagement The Probation Department values integrity, fairness, and excellence. The mission of the Probation Department is to have an unwavering commitment to justice, an ethical application of the law, and a proven approach to rehabilitation. The Department’s vision is to build a talented Probation team that will work collaboratively to strengthen individuals and increase the safety of our community. All interested and qualified individuals are encouraged to apply. We are looking for someone who: Possesses extensive leadership and management experience in supervising a team of dedicated program analysts and coordinators, with proven expertise in overseeing program operations and implementation within governmental or non-profit sectors focused on reentry and community reintegration, recidivism reduction, and justice-system involvement Possesses knowledge and experience with data-driven decision-making approaches including the Results-Based Accountability framework, program logic model development, theories of change, performance-based contracting, and evidence-based interventions tailored for youth, young adults, and justice/reentry populations Has administrative management and/or supervisory experience within direct service programs in the areas of justice/reentry, behavioral health, or closely related program areas Demonstrates effective communication skills, both oral and written, through presentations, training, meeting facilitation, and reports. Experience in grant writing is highly desirable Demonstrates experience in managing relationships with key stakeholders, with the ability to lead multi-sector collaborations and support strategic planning, as well as resource/documentation development Can synthesize quantitative and qualitative data to inform policy and budgetary recommendations and system planning/improvements Is knowledgeable about county procurement policies and experienced in developing procurement documentation and leading/facilitating competitive bidding processes Is knowledgeable and experienced with program audits, performance monitoring, and/or program evaluations, as well as with project/program design, development, implementation, and tracking of performance metrics and outcomes What you will typically be responsible for: Supervising and training a team of Projects/Program Coordinators, conducting and drafting staff evaluations, and annually identifying and tracking key performance objectives for the Program team, including requests for professional development resources Developing and implementing program performance monitoring standards and protocols for the ORJ in collaboration with the Director Developing and updating program logic models and supporting ORJ’s data team’s development of reporting templates Analyzing program data reports and conducting meetings with administrative and program management/supervision staff of contracted service providers to address service quality and ensure contract compliance Facilitating and organizing learning collaborative and interagency meetings involving key stakeholders and subject matter experts Developing and implementing ORJ’s training plan for enhancing cross-sector collaboration and service coordination Upon direction, serving as the representative of the ORJ and Probation administration on both interdepartmental and intradepartmental committees and working groups Managing and overseeing project consultant deliverables and implementing special projects assigned to the ORJ A few reasons you might love this job: Great team-oriented atmosphere and supportive work environment Many opportunities to lead and manage cutting-edge justice program innovations in a growing division within the Probation Department Ability to engage with various county and community stakeholders sharing a common vision to improve community safety and support efforts to prevent justice-system involvement and reduce recidivism Be part of the solution by making positive contributions toward equitable outcomes for vulnerable and underserved populations A few challenges you might face in this job : Effectively managing multiple projects and associated tasks with diverse requirements and deadlines on an ongoing basis requires strong organizational, prioritization, resource allocation, and time management skills, which are needed for success in this role Attention to detail is essential as the documentation produced in this role, which will be publicly accessible and represent both the ORJ and Probation Department, must be accurate, clear, and concise Effectively handling and navigating challenging discussions with stakeholders and contracted partners regarding the achievement of performance goals and objectives Navigating competing or conflicting interests within collaborative partnerships Maintaining nimbleness in an ever-evolving Department with shifting priorities and responsibilities based on external factors Competencies Required: Critical Thinking: Analytically and logically evaluating information, propositions, and claims Delivering Results: Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks Professional & Technical Expertise: Applying technical subject matter to the job Adaptability: Responding positively to change and modifying behavior as the situation requires Attention to Detail: Focusing on the details of work content, work steps, and final work products Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability Oral Communication: Engaging effectively in dialogue Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships Negotiating: Reaching mutually satisfying agreements and compromise Coaching & Developing Others: Supporting others in stretching and expanding their capabilities Leadership: Guiding and encouraging others to accomplish a common goal Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace Business Process Analysis: Defining, assessing, and improving operational processes and workflow Political & Organizational Savvy: Working skillfully with politics, procedures, and protocols across organizational levels and boundaries Project Management: Ensuring that projects are on-time, on-budget, and achieve their objectives To read the complete job description, please visit the website, www.cccounty.us/hr The eligible list established from this recruitment may be used to fill future openings for up to six (6) months. Minimum Qualifications Education: Possession of a Bachelor’s degree from an accredited college or university with major in criminal justice, public administration, psychology, education, social work, public health, behavioral health, business administration, or a closely related field. Experience: Five (5) years of full-time experience in program administration in juvenile or criminal justice, reentry, public health, behavioral health, education, social services or closely related fields within public or non-profit sectors, one (1) year of which must have included supervising direct staff. Substitution: Possession of a Master's degree from an accredited college or university with a major in criminal justice, public administration, psychology, education, social work, public health, behavioral health, business administration, public policy, planning, or a closely related field may substitute for two (2) years of the required experience. Desirable Qualifications: Complex state, federal, and county funding streams, grants, and program administration Public agency and Nonprofit funding and budgeting Familiarity with the County contracts system and standards of contract compliance Experience working with or in juvenile and criminal justice agencies Certification in Results-Based Accountability Experience with policy and/or fiscal analysis of public safety and community corrections legislation Experience with grant-writing Selection Process Application Filing and Evaluation: Applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. Online Skills Assessment: The Oral Exam will measure candidates' competencies as they relate to the job. In the assessment, candidates must achieve an average passing score of 70% or higher on each of the competencies, as well as an overall passing score of 70% or higher. These may include, but are not limited to: Critical Thinking, Delivering Results, Adaptability, Coaching & Developing Others, and Project Management. (Weighted 100%) Tentative Dates: 7/19/24-7/24/24 Departmental Hiring Interview: Tentatively scheduled for 8/14/24 Meeting the minimum qualifications does not guarantee an invitation to participate in the selection process. The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. All applicants will receive email notifications regarding their status in the recruitment process. Please be sure to check your spam settings to allow our emails to reach you. You may also log into your governmentjobs.com account to view these emails. For recruitment-specific questions, please contact Norma Martinez at Norma.Martinez@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources Department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: 7/8/2024 11:59 PM Pacific
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM TITLE: Program Manager (Economic Development Services) EXAM NUMBER: EW8194B-EA JOB TYPE: PERMANENT TYPE OF RECRUITMENT: OPEN COMPETITIVE - EMERGENCY APPOINTMENT FILING DATES: Applications will be accepted starting at 8:00 a.m. (PT) on February 27, 2024, until the needs of the service are met. The application filing period is subject to closure without notice. ABOUT THIS EMERGENCY APPOINTMENT: The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you. Department of Economic Opportunity is seeking qualified candidates to fill a Program Manager (Economic Development Services) vacancy. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment to Program Manager (Economic Development Services) . WORK LOCATION: Economic Opportunity Headquarters 510 S Vermont Ave 11th Fl Los Angeles CA 90020 Economic Opportunity offers a hybrid telework schedule subject to the needs of the department. ABOUT THE DEPARTMENT: The Department of Economic Opportunity (DEO) is LA County’s central economic and workforce development hub helping residents connect to new career pathways, start and certify a business, and access life-changing opportunities. We’re working to advance equity and inclusive, sustainable growth through all DEO programs and services by targeting economic benefits to the most vulnerable and marginalized communities, small businesses and residents in LA County. Our Vision: An equitable economy with thriving communities, inclusive and sustainable growth, and opportunity and mobility for all. Our Mission: DEO creates quality jobs, helps small businesses and high-road employers start and grow, and builds vibrant local communities and spaces. Essential Job Functions Develop, implement, and manage strategies for LA County with a focus on the region’s strategic industry sectors, competitive advantages, key economic indicators, and specific geographies. Conduct comprehensive mapping of regional assets, such as commercial corridors, educational institutions, and workforce development resources. Formulate key metrics for outcomes and deliverables directed towards the region’s disadvantaged populations and focus areas. Conduct an inclusive regional business outreach for business retention and expansion efforts. Track and report on key outcomes and deliverables. Oversee a dedicated team to perform business outreach and projects throughout LA County. Identify and attend relevant business and trade events for business outreach and to build partnerships, collaborations, and funding opportunities. Collaborate with relevant Federal, State, and County agencies, regional municipalities, community-based organizations, and chambers of commerce. Assist in the design and development of outreach and marketing materials, website updates, and social media updates to highlight LA County’s assets, opportunities, competitive advantages, and business resources. Requirements 1. One year of experience at the level of Los Angeles County's class of Project Supervisor, Community Services, or higher, responsible for the development and/or implementation of community development and senior citizens services or related programs - OR - 2. Three years of experience at the level of Los Angeles County's class of Community Center Director I, or higher, one year of which must include supervision during the last three years, participating in the development and/or implementation of community development and senior citizens services or related programs or in departmental administrative support functions -OR- 3. Three years of experience at the level of Executive Assistant, or higher, in a highly responsible administrative or staff capacity analyzing and making recommendations for the solution of problems related to the administration of community or senior services programs -OR- 4. Three years of experience in a highly responsible administrative capacity analyzing and making recommendations for the solution of problems of organization, financial services, human resources, or information technology, one year of which must have been at the level of a Personnel Officer III or Administrative Services Manager III directing or assisting in directing an administrative, human resources, financial services or information technology program unit in the service of Los Angeles County The Los Angeles County Class Specifications can be found here - https://www.governmentjobs.com/careers/lacounty/classspecs DESIRABLE KNOWLEDGE AND SKILLS : Experience developing and implementing strategies with a focus on a region’s strategic industry sectors, competitive advantages, key economic indicators, and specific geographies. Experience mapping regional assets, such as commercial corridors, educational institutions, workforce development resources, and real estate assets. Experience in formulating key metrics for outcomes and deliverables directed towards regional disadvantaged populations and focus areas. Experience in business outreach for business retention and expansion efforts. Experience collaborating with relevant Federal, State, and County agencies, regional municipalities, community-based organizations, and chambers of commerce to build partnerships, collaborations, and funding opportunities. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS II - LIGHT: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Additional Information EXAMINATION CONTENT: Performance Evaluation weighted 100%. Those who achieve a passing score on this evaluation will be considered for permanent appointment. APPLICATION AND FILING INFORMATION: Applications must be filed online only. Apply online by clicking on the "APPLY" button for this posting. You can also track the status of your application using this website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after an appointment has been made. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the requirements. Provide all relevant training and experience in the spaces provided to assist in evaluating your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week and description of work performed. If your application is incomplete, it will be rejected. Many important notifications will be sent electronically to the email address provided on the application, so it is important to provide a valid email address. Please add DEORecruitment@opportunity.lacounty.gov as well as noreply@governmentjobs.com, and info@governmentjobs.com to your list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. You may opt out of emails from LA County. However, if you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. You may be required to verify your email address so plan to submit your online application well in advance of the deadline. This is only required once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. SOCIAL SECURITY NUMBER : Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT INFORMATION: For any questions regarding this examination, please send an email to DEORecruitment@opportunity.lacounty.gov. Please reference exam number EW8194B-EA in the subject line. California Relay Services Phone: (800) 735-2992 Teletype Phone: (800) 899-4099 ADA Coordinator Phone: (213) 300-4966 For detailed information, please click here
Mar 08, 2024
Full Time
Position/Program Information EXAM TITLE: Program Manager (Economic Development Services) EXAM NUMBER: EW8194B-EA JOB TYPE: PERMANENT TYPE OF RECRUITMENT: OPEN COMPETITIVE - EMERGENCY APPOINTMENT FILING DATES: Applications will be accepted starting at 8:00 a.m. (PT) on February 27, 2024, until the needs of the service are met. The application filing period is subject to closure without notice. ABOUT THIS EMERGENCY APPOINTMENT: The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you. Department of Economic Opportunity is seeking qualified candidates to fill a Program Manager (Economic Development Services) vacancy. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment to Program Manager (Economic Development Services) . WORK LOCATION: Economic Opportunity Headquarters 510 S Vermont Ave 11th Fl Los Angeles CA 90020 Economic Opportunity offers a hybrid telework schedule subject to the needs of the department. ABOUT THE DEPARTMENT: The Department of Economic Opportunity (DEO) is LA County’s central economic and workforce development hub helping residents connect to new career pathways, start and certify a business, and access life-changing opportunities. We’re working to advance equity and inclusive, sustainable growth through all DEO programs and services by targeting economic benefits to the most vulnerable and marginalized communities, small businesses and residents in LA County. Our Vision: An equitable economy with thriving communities, inclusive and sustainable growth, and opportunity and mobility for all. Our Mission: DEO creates quality jobs, helps small businesses and high-road employers start and grow, and builds vibrant local communities and spaces. Essential Job Functions Develop, implement, and manage strategies for LA County with a focus on the region’s strategic industry sectors, competitive advantages, key economic indicators, and specific geographies. Conduct comprehensive mapping of regional assets, such as commercial corridors, educational institutions, and workforce development resources. Formulate key metrics for outcomes and deliverables directed towards the region’s disadvantaged populations and focus areas. Conduct an inclusive regional business outreach for business retention and expansion efforts. Track and report on key outcomes and deliverables. Oversee a dedicated team to perform business outreach and projects throughout LA County. Identify and attend relevant business and trade events for business outreach and to build partnerships, collaborations, and funding opportunities. Collaborate with relevant Federal, State, and County agencies, regional municipalities, community-based organizations, and chambers of commerce. Assist in the design and development of outreach and marketing materials, website updates, and social media updates to highlight LA County’s assets, opportunities, competitive advantages, and business resources. Requirements 1. One year of experience at the level of Los Angeles County's class of Project Supervisor, Community Services, or higher, responsible for the development and/or implementation of community development and senior citizens services or related programs - OR - 2. Three years of experience at the level of Los Angeles County's class of Community Center Director I, or higher, one year of which must include supervision during the last three years, participating in the development and/or implementation of community development and senior citizens services or related programs or in departmental administrative support functions -OR- 3. Three years of experience at the level of Executive Assistant, or higher, in a highly responsible administrative or staff capacity analyzing and making recommendations for the solution of problems related to the administration of community or senior services programs -OR- 4. Three years of experience in a highly responsible administrative capacity analyzing and making recommendations for the solution of problems of organization, financial services, human resources, or information technology, one year of which must have been at the level of a Personnel Officer III or Administrative Services Manager III directing or assisting in directing an administrative, human resources, financial services or information technology program unit in the service of Los Angeles County The Los Angeles County Class Specifications can be found here - https://www.governmentjobs.com/careers/lacounty/classspecs DESIRABLE KNOWLEDGE AND SKILLS : Experience developing and implementing strategies with a focus on a region’s strategic industry sectors, competitive advantages, key economic indicators, and specific geographies. Experience mapping regional assets, such as commercial corridors, educational institutions, workforce development resources, and real estate assets. Experience in formulating key metrics for outcomes and deliverables directed towards regional disadvantaged populations and focus areas. Experience in business outreach for business retention and expansion efforts. Experience collaborating with relevant Federal, State, and County agencies, regional municipalities, community-based organizations, and chambers of commerce to build partnerships, collaborations, and funding opportunities. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS II - LIGHT: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Additional Information EXAMINATION CONTENT: Performance Evaluation weighted 100%. Those who achieve a passing score on this evaluation will be considered for permanent appointment. APPLICATION AND FILING INFORMATION: Applications must be filed online only. Apply online by clicking on the "APPLY" button for this posting. You can also track the status of your application using this website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after an appointment has been made. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the requirements. Provide all relevant training and experience in the spaces provided to assist in evaluating your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week and description of work performed. If your application is incomplete, it will be rejected. Many important notifications will be sent electronically to the email address provided on the application, so it is important to provide a valid email address. Please add DEORecruitment@opportunity.lacounty.gov as well as noreply@governmentjobs.com, and info@governmentjobs.com to your list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. You may opt out of emails from LA County. However, if you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. You may be required to verify your email address so plan to submit your online application well in advance of the deadline. This is only required once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. SOCIAL SECURITY NUMBER : Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT INFORMATION: For any questions regarding this examination, please send an email to DEORecruitment@opportunity.lacounty.gov. Please reference exam number EW8194B-EA in the subject line. California Relay Services Phone: (800) 735-2992 Teletype Phone: (800) 899-4099 ADA Coordinator Phone: (213) 300-4966 For detailed information, please click here
Nevada County, CA
Grass Valley, California, United States
Definition and Class Characteristics * * * $5,000 NEW-HIRE SIGNING BONUS * * * RELOCATION ALLOWANCE ALSO AVAILABLE TO QUALIFIED CANDIDATES! Join a fantastic group of dedicated mental health practitioners in this role of Behavioral Health Quality Assurance Manager. Your experience in understanding the complicated web of Mental Health Services Act, Medicare, Medi-Cal, Drug Medi-Cal Organized Delivery Systems, and other related systems of care are needed in this role. Help ensure compliance with state regulations while also assisting the department in understanding and improving the quality of care. This is an exciting time in the behavioral health world with expanded opportunities and changing expectations, and in this role you can help shape critical programs and services to meet the needs of the community. A licensed Master's or Doctoral level practitioner with four years of clinical and managerial responsibility in a health services agency is what we're looking for. Key competencies include the ability to develop complicated plans and projects and gain cooperation among staff for their fulfillment. Trustful leadership, follow-through, and an ability to keep an eye on what's going on at the State and Federal levels which may impact us, are all key attributes. The QA Manager will focus primarily on the following duties: Provide guidance to the Director, Behavioral Health, related to mental health and substance use disorder (SUD) programs and activities. Work closely with Division managers in developing program policies which meet federal, state, and local government requirements. Provide lead direction to clinical staff regarding quality assurance programs and expected outcomes. Oversee the preparation and implementation of four Performance Improvement Projects. Prepare and implement the Quality Improvement Work Plan, Cultural Competency Plan, and the SUD Implementation Plan. Plan and implement multi-faceted training for NCBH employees and contract providers and plan and implement State-mandated client satisfaction and provider satisfaction surveys. Participate in the implementation of an Electronic Health record and billing system Review and certify all network and organizational providers for compliance with state/federal Medi-Cal and DMC-ODS requirements and process all required filings for certification and recertification. Work with other department staff to develop strategies for measuring and improving the quality of services. Looking for work-life balance? This position is full-time and benefitted, receiving a generous leave program which compounds as tenure increases. Combined with 11 standard holidays and 2 floating holidays per year, flexible schedules, it’s clear that Nevada County cares for and supports employees striving for a balanced, healthy work and home life. The County of Nevada offers an extensive benefit package for our regular staff members. In addition to a wide choice of medical plans and excellent dental and vision plans, our staff enjoy a full range of other benefits including complementary and voluntary life insurance, flexible spending accounts for medical expenses and dependent care, CalPERS retirement, a deferred compensation plan with both 457(b) and Roth options, and a tuition reimbursement program. Nevada County is also a qualifying employer for the Public Service Loan Forgiveness (PSLF) program through the Department of Education. You matter at County of Nevada. Your contribution, your worth, your ideas, all have a place here. We thrive on transparent and ongoing communication through employee newsletters, social media and hosted sites. We aim to be the best version of ourselves through continuous improvement. We learn and grow as a team. Great discoveries happen when people from a diverse set of backgrounds come together. Best of all, you make a difference in the lives of our community every day. Bring your whole self to our place. We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Learn more here about this job and the minimum qualifications. Benefits Guide The Benefits Guide is a comprehensive document for employees of the County of Nevada. Information contained in this summary of benefits is not a binding document. Refer to specific unit summaries and agreements (MOUs) for additional benefit information for each employee group. Health Insurance The County sponsored plan for 2024 is the PERS Gold PPO, but you can also choose plans from providers such as Anthem, Blue Shield, and PORAC (if you are a member) to suit your needs. 2024 Health Insurance Plans Anthem Select HMO Anthem Traditional HMO Blue Shield CalPERS Access+ HMO Blue Shield Trio HMO Kaiser HMO PERS Gold PPO (County sponsored plan) PERS Platinum PPO PORAC (Available to PORAC members only) Flexible Spending Accounts The County offers employees the option to contribute to a pre-tax medical FSA and dependent Care FSA. Life Insurance Voya is the County's life insurance provider. We offer the following products through Voya: Basic Accidental Death and Dismemberment Basic Term Life Optional Accidental Death and Dismemberment plans Optional Dependent Term Life Optional Term Life Dental & Vision Insurance Nevada County employees can opt to receive dental and vision insurance without opting for health insurance coverage as well. This will give employees more flexibility to match their choice of insurance plans to their specific needs. Delta Dental is the dental provider offered through Nevada County and VSP Vision Care is our vision care provider. Retirement The County is a member of the CalPERS retirement system and provides the opportunity for voluntary contributions to a 457 deferred compensation account through Nationwide by way of pre-tax and Roth payroll deductions. CalPERS Miscellaneous Tiers: Tier 1 (Classic-former employee originally hired on or before 12/13/12 and are returning to Nevada County) 2.7% @ 55 Tier 2 (Hired by a CalPERS employer between 12/14/12-12/31/12 and coming to Nevada County with less than 6 months between separation from former CalPERS employer and hire date with Nevada County) 2%@60 Tier 3 (Hired by first CalPERS employer on or after 1/1/13 or having a break in service of more than six months between another CalPERS employer and Nevada County) 2%@62 CalPERS Safety tiers: Tier 1 (Classic-former employees originally hired on or before 12/13/12 and are returning to Nevada County) 3% @ 50. Tier 2 (Hired by a CalPERS employer between 7/2411-12/31/12 and coming to Nevada County with less than 6-months between separation from former CalPERS employer and hire date with Nevada County) 3% @ 55. Tier 3 (Hired by any CalPERS employer on or after 1/1/13) 2.7% @ 57. We encourage you to visit the CalPERS home page, www.calpers.ca.gov , to search related information about the retirement plans noted here so that you fully understand what your retirement formula means to you. NEVADA COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER Any information on this page or documents and links are subject to change without notice. Nevada County Human Resources Department 950 Maidu Avenue, Nevada City, CA 95959 (530) 265-7010 option 2 Human.resources@nevadacountyca.gov www.nevadacountyca.gov Closing Date/Time: Continuous
Apr 05, 2024
Full Time
Definition and Class Characteristics * * * $5,000 NEW-HIRE SIGNING BONUS * * * RELOCATION ALLOWANCE ALSO AVAILABLE TO QUALIFIED CANDIDATES! Join a fantastic group of dedicated mental health practitioners in this role of Behavioral Health Quality Assurance Manager. Your experience in understanding the complicated web of Mental Health Services Act, Medicare, Medi-Cal, Drug Medi-Cal Organized Delivery Systems, and other related systems of care are needed in this role. Help ensure compliance with state regulations while also assisting the department in understanding and improving the quality of care. This is an exciting time in the behavioral health world with expanded opportunities and changing expectations, and in this role you can help shape critical programs and services to meet the needs of the community. A licensed Master's or Doctoral level practitioner with four years of clinical and managerial responsibility in a health services agency is what we're looking for. Key competencies include the ability to develop complicated plans and projects and gain cooperation among staff for their fulfillment. Trustful leadership, follow-through, and an ability to keep an eye on what's going on at the State and Federal levels which may impact us, are all key attributes. The QA Manager will focus primarily on the following duties: Provide guidance to the Director, Behavioral Health, related to mental health and substance use disorder (SUD) programs and activities. Work closely with Division managers in developing program policies which meet federal, state, and local government requirements. Provide lead direction to clinical staff regarding quality assurance programs and expected outcomes. Oversee the preparation and implementation of four Performance Improvement Projects. Prepare and implement the Quality Improvement Work Plan, Cultural Competency Plan, and the SUD Implementation Plan. Plan and implement multi-faceted training for NCBH employees and contract providers and plan and implement State-mandated client satisfaction and provider satisfaction surveys. Participate in the implementation of an Electronic Health record and billing system Review and certify all network and organizational providers for compliance with state/federal Medi-Cal and DMC-ODS requirements and process all required filings for certification and recertification. Work with other department staff to develop strategies for measuring and improving the quality of services. Looking for work-life balance? This position is full-time and benefitted, receiving a generous leave program which compounds as tenure increases. Combined with 11 standard holidays and 2 floating holidays per year, flexible schedules, it’s clear that Nevada County cares for and supports employees striving for a balanced, healthy work and home life. The County of Nevada offers an extensive benefit package for our regular staff members. In addition to a wide choice of medical plans and excellent dental and vision plans, our staff enjoy a full range of other benefits including complementary and voluntary life insurance, flexible spending accounts for medical expenses and dependent care, CalPERS retirement, a deferred compensation plan with both 457(b) and Roth options, and a tuition reimbursement program. Nevada County is also a qualifying employer for the Public Service Loan Forgiveness (PSLF) program through the Department of Education. You matter at County of Nevada. Your contribution, your worth, your ideas, all have a place here. We thrive on transparent and ongoing communication through employee newsletters, social media and hosted sites. We aim to be the best version of ourselves through continuous improvement. We learn and grow as a team. Great discoveries happen when people from a diverse set of backgrounds come together. Best of all, you make a difference in the lives of our community every day. Bring your whole self to our place. We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Learn more here about this job and the minimum qualifications. Benefits Guide The Benefits Guide is a comprehensive document for employees of the County of Nevada. Information contained in this summary of benefits is not a binding document. Refer to specific unit summaries and agreements (MOUs) for additional benefit information for each employee group. Health Insurance The County sponsored plan for 2024 is the PERS Gold PPO, but you can also choose plans from providers such as Anthem, Blue Shield, and PORAC (if you are a member) to suit your needs. 2024 Health Insurance Plans Anthem Select HMO Anthem Traditional HMO Blue Shield CalPERS Access+ HMO Blue Shield Trio HMO Kaiser HMO PERS Gold PPO (County sponsored plan) PERS Platinum PPO PORAC (Available to PORAC members only) Flexible Spending Accounts The County offers employees the option to contribute to a pre-tax medical FSA and dependent Care FSA. Life Insurance Voya is the County's life insurance provider. We offer the following products through Voya: Basic Accidental Death and Dismemberment Basic Term Life Optional Accidental Death and Dismemberment plans Optional Dependent Term Life Optional Term Life Dental & Vision Insurance Nevada County employees can opt to receive dental and vision insurance without opting for health insurance coverage as well. This will give employees more flexibility to match their choice of insurance plans to their specific needs. Delta Dental is the dental provider offered through Nevada County and VSP Vision Care is our vision care provider. Retirement The County is a member of the CalPERS retirement system and provides the opportunity for voluntary contributions to a 457 deferred compensation account through Nationwide by way of pre-tax and Roth payroll deductions. CalPERS Miscellaneous Tiers: Tier 1 (Classic-former employee originally hired on or before 12/13/12 and are returning to Nevada County) 2.7% @ 55 Tier 2 (Hired by a CalPERS employer between 12/14/12-12/31/12 and coming to Nevada County with less than 6 months between separation from former CalPERS employer and hire date with Nevada County) 2%@60 Tier 3 (Hired by first CalPERS employer on or after 1/1/13 or having a break in service of more than six months between another CalPERS employer and Nevada County) 2%@62 CalPERS Safety tiers: Tier 1 (Classic-former employees originally hired on or before 12/13/12 and are returning to Nevada County) 3% @ 50. Tier 2 (Hired by a CalPERS employer between 7/2411-12/31/12 and coming to Nevada County with less than 6-months between separation from former CalPERS employer and hire date with Nevada County) 3% @ 55. Tier 3 (Hired by any CalPERS employer on or after 1/1/13) 2.7% @ 57. We encourage you to visit the CalPERS home page, www.calpers.ca.gov , to search related information about the retirement plans noted here so that you fully understand what your retirement formula means to you. NEVADA COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER Any information on this page or documents and links are subject to change without notice. Nevada County Human Resources Department 950 Maidu Avenue, Nevada City, CA 95959 (530) 265-7010 option 2 Human.resources@nevadacountyca.gov www.nevadacountyca.gov Closing Date/Time: Continuous
Role Under general supervision of the County Manager, performs work of considerable difficulty in the management, preparation, development, monitoring and administration of the County budget and administration of departmental budget activities. Major Duties, Responsibilities Manages the preparation, development, monitoring and administration of an inclusive County capital and operating budget process, including reviewing, analyzing, and making recommendations concerning new program plans and related funding requests. Coordinates the budget process with the Finance Department. Provides technical assistance to County staff; resolves staff budget problems; provides training in the preparation, presentation, and monitoring of the annual budgets. Conducts long-range revenue and expenditure forecasts; develops forecast models and identifies revenue sources necessary to finance operations and capital projects. Prepares and maintains the County's Cost Allocation Plan in conformance with Circular A-87 guidelines and full cost allocation guidelines. Consults on strategic and business planning with departments, County administration, and the Board of Supervisors. Creates performance management systems, aligning key performance indicators (KPIs) to strategic resource allocations. Develops and presents budget reports to improve operational efficiencies. Performs research and analysis on identified special projects for management. Answers questions from the public and other governmental agencies regarding budget information. Oversees the administration and preparation for the Title III Forest Fee Program. Oversees the monitoring and tracking of Title III expenditures. Performs other job-related duties as assigned. Minimum Qualifications Education: Bachelor’s Degree in Accounting, Business Administration, Public Administration, Statistics, or related field or equivalent. Experience: A minimum of four (4) years of experience in budgeting, preferably in a public or governmental environment. An equivalent combination of directly related work experience and education may substitute for the degree requirement on a year-per-year basis. Additional Requirements: Must possess a valid Arizona driver’s license. Membership in the Government Finance Officers Association encouraged. Other Skills Required Knowledge, Skills, and Abilities: Knowledge of: Practices, procedures, principles, and techniques of governmental budgeting, budget control, monitoring, and accounting. Debt financing solutions, including refinancings, and working with credit rating agencies. Business English, spelling, grammar, punctuation, and composition. Clerical office practices and procedures. Research techniques and report writing. Current Microsoft Office software. Filing and recordkeeping. Skill in: Planning and developing capital and operating budgets. Policy analysis Exercising creativity and resourcefulness in developing communication programs, strategies, and plans. Redesigning budget processes to improve efficiency and effectiveness. Experience in the implementation of Enterprise Resource Planning (ERP) systems integrating finance, budget, and procurement helpful. Communicating effectively verbally and in writing and communicating orally in a face-to-face setting and by telephone with public and employees. Establishing and maintaining effective working relationships with employees, other agencies, and the public. Organization and adherence to detail. Ability to: Prepare clear, concise, and effective reports and presentations. Develop and maintain effective working relationships with associates, employees of other departments, representatives of other organizations, County officials, and the public. Keep management informed of key operating issues affecting the organization. Remain current in knowledge required to perform assigned duties. Handle confidential matters and maintain discretion always. Work professionally and effectively with co-workers, clients, and the public. Learn new concepts quickly. Work well under pressure. Act with courtesy, tact, and diplomacy. Work Environment: The work environment is associated with an office. The work area is adequately lighted, heated or cooled and ventilated. Physical Requirements: Ability to sit or stand for extended periods of time. Sufficient vision to read printed materials and a computer screen; hearing and speech ability to communicate effectively in-person and telephonically. Capable of frequent repetitive movement of arms, fingers, and wrists. Ability to lift up to 30 pounds. Additional Job Information: FLSA: Exempt Grade: 20 Classification: At-Will Safety Sensitive: No EMPLOYEE BENEFITS Yavapai County Government offers a comprehensive employee benefits package to Full-Time employees working 30 or more hours per week that includes but is not limited to: • 10 Paid Holidays Per Year • Annual Leave • Employee Assistance Program (EAP) • Health Care Insurance - Medical, Dental, Vision • Life Insurance • Long-Term & Short-Term Disability • Retirement Plans • Sick Leave • Tuition Reimbursement Program ELECTIVE COVERAGE • 457 Deferred Compensation Program • Dependent Health Care Insurance - Medical, Dental, Vision • Flexible Spending Account (FSA) • Health Savings Account (HSA) • Short-Term Disability • Supplemental Life (for employees & dependents) PLEASE NOTE • Part-Time , Temporary and Seasonal employees accrue Sick Leave based on hours worked. • Part-Time employees have limited benefits available. • Temporary and Seasonal employees are not eligible to accrue Annual Leave. Click here to view our benefits summary. Closing Date/Time: Continuous
Jun 17, 2024
Full Time
Role Under general supervision of the County Manager, performs work of considerable difficulty in the management, preparation, development, monitoring and administration of the County budget and administration of departmental budget activities. Major Duties, Responsibilities Manages the preparation, development, monitoring and administration of an inclusive County capital and operating budget process, including reviewing, analyzing, and making recommendations concerning new program plans and related funding requests. Coordinates the budget process with the Finance Department. Provides technical assistance to County staff; resolves staff budget problems; provides training in the preparation, presentation, and monitoring of the annual budgets. Conducts long-range revenue and expenditure forecasts; develops forecast models and identifies revenue sources necessary to finance operations and capital projects. Prepares and maintains the County's Cost Allocation Plan in conformance with Circular A-87 guidelines and full cost allocation guidelines. Consults on strategic and business planning with departments, County administration, and the Board of Supervisors. Creates performance management systems, aligning key performance indicators (KPIs) to strategic resource allocations. Develops and presents budget reports to improve operational efficiencies. Performs research and analysis on identified special projects for management. Answers questions from the public and other governmental agencies regarding budget information. Oversees the administration and preparation for the Title III Forest Fee Program. Oversees the monitoring and tracking of Title III expenditures. Performs other job-related duties as assigned. Minimum Qualifications Education: Bachelor’s Degree in Accounting, Business Administration, Public Administration, Statistics, or related field or equivalent. Experience: A minimum of four (4) years of experience in budgeting, preferably in a public or governmental environment. An equivalent combination of directly related work experience and education may substitute for the degree requirement on a year-per-year basis. Additional Requirements: Must possess a valid Arizona driver’s license. Membership in the Government Finance Officers Association encouraged. Other Skills Required Knowledge, Skills, and Abilities: Knowledge of: Practices, procedures, principles, and techniques of governmental budgeting, budget control, monitoring, and accounting. Debt financing solutions, including refinancings, and working with credit rating agencies. Business English, spelling, grammar, punctuation, and composition. Clerical office practices and procedures. Research techniques and report writing. Current Microsoft Office software. Filing and recordkeeping. Skill in: Planning and developing capital and operating budgets. Policy analysis Exercising creativity and resourcefulness in developing communication programs, strategies, and plans. Redesigning budget processes to improve efficiency and effectiveness. Experience in the implementation of Enterprise Resource Planning (ERP) systems integrating finance, budget, and procurement helpful. Communicating effectively verbally and in writing and communicating orally in a face-to-face setting and by telephone with public and employees. Establishing and maintaining effective working relationships with employees, other agencies, and the public. Organization and adherence to detail. Ability to: Prepare clear, concise, and effective reports and presentations. Develop and maintain effective working relationships with associates, employees of other departments, representatives of other organizations, County officials, and the public. Keep management informed of key operating issues affecting the organization. Remain current in knowledge required to perform assigned duties. Handle confidential matters and maintain discretion always. Work professionally and effectively with co-workers, clients, and the public. Learn new concepts quickly. Work well under pressure. Act with courtesy, tact, and diplomacy. Work Environment: The work environment is associated with an office. The work area is adequately lighted, heated or cooled and ventilated. Physical Requirements: Ability to sit or stand for extended periods of time. Sufficient vision to read printed materials and a computer screen; hearing and speech ability to communicate effectively in-person and telephonically. Capable of frequent repetitive movement of arms, fingers, and wrists. Ability to lift up to 30 pounds. Additional Job Information: FLSA: Exempt Grade: 20 Classification: At-Will Safety Sensitive: No EMPLOYEE BENEFITS Yavapai County Government offers a comprehensive employee benefits package to Full-Time employees working 30 or more hours per week that includes but is not limited to: • 10 Paid Holidays Per Year • Annual Leave • Employee Assistance Program (EAP) • Health Care Insurance - Medical, Dental, Vision • Life Insurance • Long-Term & Short-Term Disability • Retirement Plans • Sick Leave • Tuition Reimbursement Program ELECTIVE COVERAGE • 457 Deferred Compensation Program • Dependent Health Care Insurance - Medical, Dental, Vision • Flexible Spending Account (FSA) • Health Savings Account (HSA) • Short-Term Disability • Supplemental Life (for employees & dependents) PLEASE NOTE • Part-Time , Temporary and Seasonal employees accrue Sick Leave based on hours worked. • Part-Time employees have limited benefits available. • Temporary and Seasonal employees are not eligible to accrue Annual Leave. Click here to view our benefits summary. Closing Date/Time: Continuous
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information TYPE OF RECRUITMENT: OPEN COMPETITIVE EXAM NUMBER: b4740G FILING DATES: June 5, 2024 at 8:00 a.m. (Pacific Time) This examination will remain open until the need of the service are met and is subject to close without prior notice. NO OUT-OF-CLASS EXPEREIENCE WILL BE ACCEPTED. REQUIRED EXPERIENCE MUST BE FULLY MET AND INDICATED ON THE APPLICATION BY THE LAST DAY OF FILING. NO WITHHOLDS WILL BE ALLOWED FOR THIS EXAMINATION. DEFINITION : The key responsibilities of the MH Program Manager I role include developing and implementing strategic plans between the Department of Mental Health and the health plans operating in LA County. Additionally, the role involves overseeing a cross-functional team comprising representatives from various areas like clinical, administrative, and finance. The primary goal is to ensure strategic alignment and effective execution across all lines of business to coordinate care and services among health plan members who receive services with LA County Department of Mental Health. Essential Job Functions Directs and ensures alignment and execution of contractual services delegated through the health plan contracts as the County’s Mental Health Plan (MHP) to ensure Specialty Mental Health Services are being delivered, including state-mandated care coordination and transition of care for shared Medi-Cal beneficiaries. Oversee all seven health plan relationships to ensure deficiencies are addressed and MOU standards are being met. Provides leadership to the Health Plan MOU unit through supervision, consultation, training, and support to ensure MCPs comply with MOU standards and beneficiaries are provided efficient service. Evaluates employees and overall team performance on a regular and ongoing basis. Ensures that program goals are met by utilizing collected data and information to make needed improvements, including adjustments as needed to work assignments to maximize quality of care and staff productivity. Engages in meetings with DMH management, Managed Care Plan executives, and Providers to resolve issues, elevate concerns, and inform of policy and procedures. Requirements SELECTION REQUIREMENTS: A *Bachelor’s Degree in Psychology, Social Work, Sociology, Public Health, Nursing, Health Administration, Human Services, Business Administration, Public Administration, or a closely related field from an **accredited college or University. - AND - Four years of *** bona-fide supervisory experience providing administrative and technical direction at the level of **** Health Program Analyst III , three years of which must have been in a large healthcare or insurance organization with 500 or more employees providing *****client services/account management . *A Master’s Degree in Psychology, Social Work, Sociology, Public Health, Nursing, Health Administration, Human Services, Business Administration, Public Administration, or a closely related field from an accredited college or university will be accepted for one year of the required bona-fide supervisory experience providing administrative and technical direction at the level of Health Program Analyst III, if the degree was not used to meet the education requirement. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION: * Degree : In order to receive credit for any college or university course, or any type of college or university degree, or any certificates, such as Bachelor's or higher, you must include a legible copy of the official diploma or official transcripts from the accredited institution which shows the area of specialization with your application at the time of filing or email to Exams@dhm.lacounty.gov within seven (7) calendar days of filing. Official Transcript is defined as a transcript that bears the college seal and states "official and/or copy" issued by the school's Registrar Office. A printout of the transcript from the school's website is NOT considered official and; therefore, will NOT be accepted and may result in your application being incomplete or rejected. NOTE: If you are unable to attach the required documents with your application online, you must e-mail them to Exams@dmh.lacounty.gov within seven (7) calendar days from application submission. In the "Subject" of the e-mail please type the Exam Title. **ACCREDITATION: Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Foreign degrees must be evaluated for equivalency to United States accredited institutions standards by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. (AICE). See Employment Information under Accreditation Information. *** Bona-fide supervisory experience includes responsibility for planning, assigning and reviewing the work of staff, evaluating employee performance, participating in interviewing and selecting new staff, and performance management. ****Health Program Analyst III is defined as supervising a team of analysts and other technical and support personnel providing technical and consultative services to the management of a program; or overseeing an organization-wide health program. ***** C lient Services/Account Management is defined as establishing strategic partnerships with executive-level leadership across external health plan entities, hospitals, clinics, and insurance organizations. It involves serving as the executive liaison among a group of stakeholders including the State, health plans, and providers to ensure alignment with the patient’s needs and access to care across health systems, compliance with Medi-Cal and Medicare rules and coverage, and oversight over the contracts with each health plan. Moreover, it requires a profound understanding of health plans, elective benefits, and beneficiary coverage, underscoring its crucial role in ensuring seamless operations and client satisfaction within the business landscape. DESIRABLE QUALIFICATIONS: Additional credit will be given to qualified applicants who possess the following desirable qualifications. Experience in overseeing the implementation of contracts and monitoring compliance with contractual obligations. Additional Information EXAMINATION CONTENT : This examination will consist of an evaluation of education, experience, and desirable qualifications based on information listed on the online application and supplemental questionnaire at the time of filing weighted 100%. Additional credit will be given for experience related to the desirable qualifications. Applicants must achieve a passing score of 70% or higher on the examination to be placed on the eligible register. ELIGIBILITY INFORMATION: The names of applicants receiving a passing grade on this examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. RETAKE: No person may compete in this examination more than once every twelve months. Past and present mental health clients and family members are encouraged to apply. VACANCY INFORMATION: The resulting eligible register for this examination will be used to fill vacancies in the Los Angeles County Department of Mental Health. AVAILABLE SHIFT: Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. APPLICATION AND FILING INFORMATION Applicants are required to complete and submit an online Los Angeles County Employment Application AND Supplemental Questionnaire in order to be considered for this examination. Paper applications, resumes, or any unsolicited documents will not be accepted in lieu of completing the online application and Supplemental Questionnaire. Application filing may be suspended at any time without advance notice. Apply online by clicking on the "Apply" tab for this posting. We must receive your application by 5:00 pm, PT, on the last day of filing. Fill out your application completely. The acceptance of your application will depend on whether you have clearly shown that you meet the Selection Requirements. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, and description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES Please note that ALL information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. • FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT. • Utilizing VERBIAGE from Class Specification and/or Selection Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. Plan to submit your online application well in advance before the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on govermmentjobs.com/careers/lacounty,gov you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. CORRESPONDENCE AND UPDATES WILL BE SENT VIA E-MAIL For the time being, all notifications, including results letters and notices of nonacceptance, will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add isan@dmh.lacounty.gov, Exams@dmh.lacounty.gov, and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. Plan to submit your online application well in advance before the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on govermmentjobs.com/careers/lacount.gov you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. SOCIAL SECURITY NUMBER LANGUAGE Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number . COMPUTER AND INTERNET ACCESS AT LIBRARIES For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. FAIR CHANCE EMPLOYER The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. NO SHARING USER ID AND PASSWORD All applicants must file their applications online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT Department Contact Name: Irene San, Exam Analyst Department Contact Phone: (323) 705-4074 or (213) 972-7034 Department Contact Email: exams@dmh.lacounty.gov ADA Coordinator Phone: (323) 705-4074 Teletype Phone: (800) 735-2922 California Relay Services Phone: (800) 735-2922 For detailed information, please click here
Jun 05, 2024
Full Time
Position/Program Information TYPE OF RECRUITMENT: OPEN COMPETITIVE EXAM NUMBER: b4740G FILING DATES: June 5, 2024 at 8:00 a.m. (Pacific Time) This examination will remain open until the need of the service are met and is subject to close without prior notice. NO OUT-OF-CLASS EXPEREIENCE WILL BE ACCEPTED. REQUIRED EXPERIENCE MUST BE FULLY MET AND INDICATED ON THE APPLICATION BY THE LAST DAY OF FILING. NO WITHHOLDS WILL BE ALLOWED FOR THIS EXAMINATION. DEFINITION : The key responsibilities of the MH Program Manager I role include developing and implementing strategic plans between the Department of Mental Health and the health plans operating in LA County. Additionally, the role involves overseeing a cross-functional team comprising representatives from various areas like clinical, administrative, and finance. The primary goal is to ensure strategic alignment and effective execution across all lines of business to coordinate care and services among health plan members who receive services with LA County Department of Mental Health. Essential Job Functions Directs and ensures alignment and execution of contractual services delegated through the health plan contracts as the County’s Mental Health Plan (MHP) to ensure Specialty Mental Health Services are being delivered, including state-mandated care coordination and transition of care for shared Medi-Cal beneficiaries. Oversee all seven health plan relationships to ensure deficiencies are addressed and MOU standards are being met. Provides leadership to the Health Plan MOU unit through supervision, consultation, training, and support to ensure MCPs comply with MOU standards and beneficiaries are provided efficient service. Evaluates employees and overall team performance on a regular and ongoing basis. Ensures that program goals are met by utilizing collected data and information to make needed improvements, including adjustments as needed to work assignments to maximize quality of care and staff productivity. Engages in meetings with DMH management, Managed Care Plan executives, and Providers to resolve issues, elevate concerns, and inform of policy and procedures. Requirements SELECTION REQUIREMENTS: A *Bachelor’s Degree in Psychology, Social Work, Sociology, Public Health, Nursing, Health Administration, Human Services, Business Administration, Public Administration, or a closely related field from an **accredited college or University. - AND - Four years of *** bona-fide supervisory experience providing administrative and technical direction at the level of **** Health Program Analyst III , three years of which must have been in a large healthcare or insurance organization with 500 or more employees providing *****client services/account management . *A Master’s Degree in Psychology, Social Work, Sociology, Public Health, Nursing, Health Administration, Human Services, Business Administration, Public Administration, or a closely related field from an accredited college or university will be accepted for one year of the required bona-fide supervisory experience providing administrative and technical direction at the level of Health Program Analyst III, if the degree was not used to meet the education requirement. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION: * Degree : In order to receive credit for any college or university course, or any type of college or university degree, or any certificates, such as Bachelor's or higher, you must include a legible copy of the official diploma or official transcripts from the accredited institution which shows the area of specialization with your application at the time of filing or email to Exams@dhm.lacounty.gov within seven (7) calendar days of filing. Official Transcript is defined as a transcript that bears the college seal and states "official and/or copy" issued by the school's Registrar Office. A printout of the transcript from the school's website is NOT considered official and; therefore, will NOT be accepted and may result in your application being incomplete or rejected. NOTE: If you are unable to attach the required documents with your application online, you must e-mail them to Exams@dmh.lacounty.gov within seven (7) calendar days from application submission. In the "Subject" of the e-mail please type the Exam Title. **ACCREDITATION: Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Foreign degrees must be evaluated for equivalency to United States accredited institutions standards by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. (AICE). See Employment Information under Accreditation Information. *** Bona-fide supervisory experience includes responsibility for planning, assigning and reviewing the work of staff, evaluating employee performance, participating in interviewing and selecting new staff, and performance management. ****Health Program Analyst III is defined as supervising a team of analysts and other technical and support personnel providing technical and consultative services to the management of a program; or overseeing an organization-wide health program. ***** C lient Services/Account Management is defined as establishing strategic partnerships with executive-level leadership across external health plan entities, hospitals, clinics, and insurance organizations. It involves serving as the executive liaison among a group of stakeholders including the State, health plans, and providers to ensure alignment with the patient’s needs and access to care across health systems, compliance with Medi-Cal and Medicare rules and coverage, and oversight over the contracts with each health plan. Moreover, it requires a profound understanding of health plans, elective benefits, and beneficiary coverage, underscoring its crucial role in ensuring seamless operations and client satisfaction within the business landscape. DESIRABLE QUALIFICATIONS: Additional credit will be given to qualified applicants who possess the following desirable qualifications. Experience in overseeing the implementation of contracts and monitoring compliance with contractual obligations. Additional Information EXAMINATION CONTENT : This examination will consist of an evaluation of education, experience, and desirable qualifications based on information listed on the online application and supplemental questionnaire at the time of filing weighted 100%. Additional credit will be given for experience related to the desirable qualifications. Applicants must achieve a passing score of 70% or higher on the examination to be placed on the eligible register. ELIGIBILITY INFORMATION: The names of applicants receiving a passing grade on this examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. RETAKE: No person may compete in this examination more than once every twelve months. Past and present mental health clients and family members are encouraged to apply. VACANCY INFORMATION: The resulting eligible register for this examination will be used to fill vacancies in the Los Angeles County Department of Mental Health. AVAILABLE SHIFT: Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. APPLICATION AND FILING INFORMATION Applicants are required to complete and submit an online Los Angeles County Employment Application AND Supplemental Questionnaire in order to be considered for this examination. Paper applications, resumes, or any unsolicited documents will not be accepted in lieu of completing the online application and Supplemental Questionnaire. Application filing may be suspended at any time without advance notice. Apply online by clicking on the "Apply" tab for this posting. We must receive your application by 5:00 pm, PT, on the last day of filing. Fill out your application completely. The acceptance of your application will depend on whether you have clearly shown that you meet the Selection Requirements. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, and description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES Please note that ALL information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. • FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT. • Utilizing VERBIAGE from Class Specification and/or Selection Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. Plan to submit your online application well in advance before the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on govermmentjobs.com/careers/lacounty,gov you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. CORRESPONDENCE AND UPDATES WILL BE SENT VIA E-MAIL For the time being, all notifications, including results letters and notices of nonacceptance, will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add isan@dmh.lacounty.gov, Exams@dmh.lacounty.gov, and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. Plan to submit your online application well in advance before the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on govermmentjobs.com/careers/lacount.gov you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. SOCIAL SECURITY NUMBER LANGUAGE Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number . COMPUTER AND INTERNET ACCESS AT LIBRARIES For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. FAIR CHANCE EMPLOYER The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. NO SHARING USER ID AND PASSWORD All applicants must file their applications online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT Department Contact Name: Irene San, Exam Analyst Department Contact Phone: (323) 705-4074 or (213) 972-7034 Department Contact Email: exams@dmh.lacounty.gov ADA Coordinator Phone: (323) 705-4074 Teletype Phone: (800) 735-2922 California Relay Services Phone: (800) 735-2922 For detailed information, please click here
Cal State University (CSU) Fresno
5241 N Maple Ave, Fresno, CA 93740, USA
Account Executive - Ticket Sales Fresno State Athletic Corporation Compensation and Benefits Anticipated Hiring Salary Range: $2,773.33 per month + commission This is a full-time (equivalent to 40 hours per week), non-exempt position. Positions at Fresno State are to perform their work onsite. Some positions, depending upon University needs and operations, may be eligible for remote work, one day per week, pursuant to Fresno State's remote work guidelines and the CSU policy. The Fresno State Athletic Corporation provides a comprehensive benefit package that includes medical, dental and vision plans, participation in the California Public Employees Retirement System (CalPERS), and sick and vacation time. A summary of benefit information can be found here (under Athletic Corporation header). Athletic Corporation employees are at-will. Job Summary Reporting to the Ticket Sales & Service Manager, the Account Executive-Ticket Sales & Service is responsible for the generation of new revenue through the sale of new season tickets, partial plans, and group tickets for all ticketed Fresno State sports. This position will require frequent outbound sales calls and outreach to interested individuals, organizations, and businesses across the San Joaquin Valley. Individuals will also be asked to assist with season ticket retention efforts as well as assist with game day ticket operations for Fresno State Athletic Events. Key Qualifications Thorough knowledge and understanding of intercollegiate sports. Strong oral and written communication skills. Experience working with software such as Word and Excel. Must have reliable transportation. Ability and willingness to support the diversity and equity commitments of the department. To view the full list of qualifications and job responsibilities, please click the Position Description button above. Education and Experience High School Diploma or equivalent. Work experience that demonstrates strong sales skills. Application Instructions Applications received by May 9, 2024 will be given full consideration by the search committee. Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee. Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references. Fresno State California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce. Equal Employment Opportunity Information California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to hr@csufresno.edu . Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter. Fresno State is a tobacco-free, smoke-free and vapor-free campus. Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas) Advertised: Apr 18 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 19, 2024
Account Executive - Ticket Sales Fresno State Athletic Corporation Compensation and Benefits Anticipated Hiring Salary Range: $2,773.33 per month + commission This is a full-time (equivalent to 40 hours per week), non-exempt position. Positions at Fresno State are to perform their work onsite. Some positions, depending upon University needs and operations, may be eligible for remote work, one day per week, pursuant to Fresno State's remote work guidelines and the CSU policy. The Fresno State Athletic Corporation provides a comprehensive benefit package that includes medical, dental and vision plans, participation in the California Public Employees Retirement System (CalPERS), and sick and vacation time. A summary of benefit information can be found here (under Athletic Corporation header). Athletic Corporation employees are at-will. Job Summary Reporting to the Ticket Sales & Service Manager, the Account Executive-Ticket Sales & Service is responsible for the generation of new revenue through the sale of new season tickets, partial plans, and group tickets for all ticketed Fresno State sports. This position will require frequent outbound sales calls and outreach to interested individuals, organizations, and businesses across the San Joaquin Valley. Individuals will also be asked to assist with season ticket retention efforts as well as assist with game day ticket operations for Fresno State Athletic Events. Key Qualifications Thorough knowledge and understanding of intercollegiate sports. Strong oral and written communication skills. Experience working with software such as Word and Excel. Must have reliable transportation. Ability and willingness to support the diversity and equity commitments of the department. To view the full list of qualifications and job responsibilities, please click the Position Description button above. Education and Experience High School Diploma or equivalent. Work experience that demonstrates strong sales skills. Application Instructions Applications received by May 9, 2024 will be given full consideration by the search committee. Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee. Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references. Fresno State California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce. Equal Employment Opportunity Information California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to hr@csufresno.edu . Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter. Fresno State is a tobacco-free, smoke-free and vapor-free campus. Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas) Advertised: Apr 18 2024 Pacific Daylight Time Applications close: Closing Date/Time:
SUMMARY PURPOSE OF POSITION The Manager II, Contract & Compliance, will perform highly complex work for the procurement of major capital and rehabilitation projects, rolling stock, professional services, materials and equipment, construction, and information technology. The obligation of individual contracts may range from thousands to millions of dollars, and individual contracts may include multiple programs and levels of service and may involve, as a basis for reimbursement, fee-for-service, actual cost, or negotiated rate. TO APPLY: This is a continuous recruitment, with the first review of applications beginning May 1 , 2024 . Interested applicants are encouraged to apply immediately. SUPERVISION EXERCISED AND RECEIVED Receives oversight from Director or Executive roles This position is responsible for managing and monitoring work performance for a group of employees ESSENTIAL DUTIES AND RESPONSIBILITIES The duties listed below are intended to describe the general nature and level of work being performed and are not to be interpreted as an exhaustive list of responsibilities. Manage teams of buyers and contract and compliance administrators in a variety of procurement and contract administration activities. Perform highly complex work for the procurement of major capital projects and Construction projects. Participate as a member of committees and teams to discuss procurement planning as necessary to develop procurement and project strategies and ensure funding availability. Develop an understanding of internal customers' goals, schedules, and budgets for projects and provide strategic consultation to benefit both the project and the agency. Assist project managers in establishing contractor performance evaluation criteria and assist project managers in monitoring their performance. Organize, direct, and lead negotiating teams in evaluating and negotiating contracts. Participate in the review of contract award letters and notices. Review bids and proposals and evaluate recommendations made by buyers and contract administrators. Perform quality control and conformity checks for the direct reports' activities. Review all related requisitions for funds availability and proper budget coding. Develop and present training sessions for SCRRA staff, industry, and other organizations on procurement policies and procedures. Enforce county, state, and federal regulations, laws, and ordinances and recommend corrective actions in cases of non-compliance. These include laws and regulations related to small and disadvantaged business participation. Act as a liaison between vendors and department users to develop compromises and resolve contractual problems or complaints. Participate in developing strategies designed to keep projects on schedule and avoid claims such as damage assessment and effect on time schedules. Work with the Legal Department and Protest Officer to evaluate merits of protests and make protest recommendations. Assist the Director on matters necessary to recommend award, termination for convenience, non-performance, or other dispute resolution arising from non-compliance or breach of contract. Participate with SCRRA staff in reviewing contract administration and procurement processes. Assist with preparing complex contract amendments, revisions, terminations, and closeouts in situations where procedures may not be prescribed or well-defined. Serve as a subject matter expert on the interpretation of contracting principles, applicable laws, regulations, policies, and procedures. Present items to the SCRRA Board of Directors, Member Agencies, and other key stakeholders when required. Drive process improvement within the department by recommending procedural changes (if needed), ensure team is following standardized processes, and provide training. Provide leadership, employee development, and training for the team. Hold regular staff meetings and one-on-ones with employees on the team. Perform other related duties as assigned. MINIMUM REQUIREMENTS TO PERFORM ESSENTIAL JOB FUNCTIONS Education and Experience Bachelor's degree in Public Administration, Business, or related field. A minimum of seven (7) years of progressively responsible work experience in the procurement function, contract administration, and supply chain, preferably in public transportation, railroad, or manufacturing industry. A minimum of three (3) years of work experience supervising staff performing procurement or contract administration. A combination of training, with a minimum of an Associate Degree and/or experience that provides the required knowledge, skills and abilities may be considered when determining minimum qualifications. Advanced relevant coursework may also substitute for a portion of required experience. A valid Class "C" California driver's license with a satisfactory driving record of no more than three moving violations and no DUI's within the last three years. PREFERRED QUALIFICATIONS Procurement experience in the public sector Familiarity with Davis-Bacon requirements Experience with Oracle EBS platform Experience with Planet Bids solicitation portal Six Sigma Certification or Training Knowledge, Skills, and Abilities Knowledge of: Public contracting principles, including preparation of solicitations, contract negotiation, and contract law. California and Federal laws and regulations applicable to contracts used by public agencies. Federal Acquisition Regulations and/or Federal Transit Administration Circular 4220.1F or most recent version. Microsoft Office, Oracle FIS, Planet Bids, or other automated procurement and contracting applications. Statistical and cost/price analysis. Railroad environment. Skilled in: Verbal and written communication. Microsoft Office, including Word, Excel, PowerPoint. Organization and time management. Data accuracy and analysis. Organization and time management. Employee development Ability to: Draft complex contracts and solicitations. Read and comprehend complex contracts and proposals. Collaborate with other departments. Exercise initiative and judgment in carrying out detailed projects and tasks. Balance multiple competing priorities. Handle confidential information. Ensure accuracy and compliance. PHYSICAL REQUIREMENTS Transition between a stationary position at a desk or work location and move about Metrolink facilities or other work site locations. Operate tools to perform the duties of the position; such as computers, office equipment and work-related machinery. Transport equipment or boxes up to 25 lbs. Exchange ideas by means of communication. Visual acuity to detect, identify and observe employees or train movement and any barriers to movement when working on or near railroad tracks. Hear and perceive the nature of sounds when working on or near railroad tracks. Balance, ascend/descend, climb, kneel, stoop, bend, crouch or crawl within assigned working conditions and or locations. Working Conditions Position requires work in a normal office environment with little exposure to excessive noise, dust, or temperature. Work may also be conducted in outdoor environments, at construction sites, Railroad Track and Right-of-Way environments, and warehouse environments, moving mechanical parts, and loud noises (85+ decibels, such as heavy trucks, construction, etc.) Southern California Regional Rail Authority is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Authority will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. SUPPLEMENTAL INFORMATION Selection Process: Following a review of resumes and/or applications, the most highly qualified candidates will be invited to continue in the selection process. Eligible applicants will be notified of the exact time and place of assessments and interview. Candidates will be interviewed to determine their relative knowledge, skills and ability in job related areas. Offers of employment may be contingent upon successful completion of a reference check, including degree verification and criminal records check provided through SCRRA. Internal Candidates: Employees with active discipline as defined in the HR Policy No. 5.3 Positive Discipline Program and/or with performance that does not meet the standard for "meets expectations" as defined in the Performance Planning and Appraisal Process may be precluded from consideration and placement in the position. In compliance with the Americans with Disabilities Act, the SCRRA will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. The SCRRA is an Equal Opportunity Employer. EEO/ADA MEDICAL: SCRRA offers a choice of twelve (12) health plan options provided through the California Public Employees' Retirement System (CalPERS). You may choose from up to ten (10) Health Maintenance Organization (HMO) plans and two (2) Preferred Provider Organization (PPO) plans. Some health plans are only available in certain counties and/or zip codes. You contribute 12.5 percent of the plan premium for coverage of you and your eligible dependents. You may waive coverage if you are covered under another group health plan; you must provide proof. Once you waive coverage, you will only be allowed to enroll during Open Enrollment or within 60 days from the date on which your other coverage is no longer available (proof is required). If you elect to waive coverage, you will receive $300.00 per month taxable earnings, paid in two installments of $150 each on the first two paychecks of the month. A retiree or an employee who is a spouse, child, or any other eligible dependent of another SCRRA employee is not eligible for the opt out/cash in lieu credit if he/she is covered under a SCRRA health plan. Eligibility begins the first of the month following hire date or qualifying event. DENTAL: SCRRA offers two dental options provided by Delta Dental. Under the DeltaCare (HMO) program, you must select a contract dentist within their network to perform your dental services. If you require treatment from a specialist, your contract dentist will handle the referral. Many services are covered at no cost to you. A co-payment applies for other services. The Delta Dental PPO plan allows you to visit a dentist of your choice, change dentists at any time, go to a dental specialist of your choice, receive dental care anywhere in the world, and save on out-of-pocket expenses when you visit a PPO network dental office. SCRRA pays the full premium for coverage of you and your eligible dependents under both plans. Eligibility begins the first of the month following hire date or qualifying event. VISION: SCRRA offers two (2) vision plans through Vision Service Plan (VSP), providing coverage for eye examinations, prescription eyewear and contact lenses through network providers. You have the option of seeing out-of-network providers, but full reimbursement is not guaranteed. VSP has contracted with many laser surgery facilities and doctors, offering you a discount on PRK and LASIK surgeries. If you enroll in the VSP Basic Plan, SCRRA pays the full premium for coverage of you and your eligible dependents. If you enroll in the VSP Buy-up Plan, which offers enhanced vision benefits, you pay the difference between the cost of the Basic Plan and the Buy-up Plan. Eligibility begins the first of the month following hire date or qualifying event. FLEXIBLE SPENDING ACCOUNTS: Flexible Spending Accounts (FSA) allow for the deferral of pre-tax dollars to be used for reimbursement of eligible medical and dependent care expenses. You can set aside up to $3,050 for health care expenses and $5,000 per family for dependent care expenses annually. Eligibility begins the first of the month following hire date or a qualifying event. GROUP TERM LIFE INSURANCE: SCRRA provides for an amount equal to one (1) time your annual salary, rounded to the nearest $1,000, to a maximum of $200,000. Your life insurance benefit will reduce to 65% at age 65 and 55% at age 70. IRS regulations require that the portion of Group Term Life (“G.T.L.”) insurance benefits provided to you by SCRRA, which exceeds $50,000, be added to your Federal, State, and Medicare taxable earnings for W-2 reporting. This amount is reflected on your pay statements each pay period in the “Other Benefits and Information” section. In addition, SCRRA offers a voluntary plan, which may be purchased in increments of $10,000 to a maximum of $100,000 without evidence of insurability (initial enrollment period only) and up to 5 times your salary to a maximum of $500,000 with evidence of insurability. Dependent life options are also available. The voluntary plan is portable; you may retain it if you leave SCRRA and pay the premium. Eligibility begins the first of the month following hire date or qualifying event. ACCIDENTAL DEATH & DISMEMBERMENT: SCRRA provides for an amount equal to one (1) time your annual salary, rounded to the nearest $1,000, up to a maximum of $200,000. Your AD&D insurance benefit will reduce to 65% at age 65 and 55% at age 70. In addition, SCRRA offers a voluntary plan, which may be purchased in increments of $10,000, subject to a maximum of the lesser of 5 times your annual salary or $500,000. Dependent AD&D options are also available. Eligibility begins the first of the month following hire date or qualifying event. SHORT TERM DISABILITY: You are covered under the California State Disability Insurance (SDI) Program. Your maximum benefit amount is 52 times your weekly benefit amount or the total wages subject to SDI tax paid in your base period, whichever is less. Employees pay a mandatory contribution, through payroll deductions, for coverage under the SDI program. The contribution rate for 2023 is 0.9 percent of earnings. The SDI taxable wage limit is $153,164, with a maximum withholding of $1,378.48 per employee for calendar year 2023. LONG TERM DISABILITY : SCRRA provides for income replacement of 60 percent of monthly earnings subject to a maximum benefit of $7,500 per month up to age 65. To qualify, you must be on disability for 90 days. (Note: there is a pre-existing condition clause in this program.) Eligibility begins the first of the month following hire date or qualifying event. VOLUNTARY BENEFITS: SCRRA offers the following employee-paid voluntary benefits, provided by Aflac: Group Accident Insurance helps pay for out-of-pocket costs that arise from covered accidents, such as fractures, dislocations, and lacerations. Group Critical Illness Insurance helps pay for the expected and unexpected expenses that arise from diagnosis of a covered critical illness, such as cancer (internal or invasive), heart attack, stroke, end-stage renal failure or a major organ transplant. Group Hospital Indemnity Insurance helps pay for the out-of-pocket costs associated with a hospital stay, including benefits for hospital confinement, hospital admission, hospital intensive care and intermediate intensive care step-down unit. Group Short-Term Disability Insurance pays a monthly benefit directly to an employee who is off work due to an injury or illness for up to three (3) months after a seven (7) day waiting period. Eligibility begins the first of the month following hire date or qualifying event. 9/80 ALTERNATIVE WORK SCHEDULE: SCRRA offers a 9/80 Alternative Work Schedule (AWS). During a 10-day work period, you work eight 9-hour days, one 8-hour day and have one day off. Your day off can be Monday, Wednesday, or Friday. Approval from your supervisor, chief and HR is required to participate in the 9/80 AWS program. TELECOMMUTING SCHEDULE: SCRRA offers employees the option to telecommute up to two (2) days per week. At the CEO’s discretion, the maximum number of days per week may be increased due to a natural disaster, pandemic, civil unrest, federal/state/local stay-at-home order, or other special circumstances. Approval from your supervisor, chief and HR is required to participate in the telecommuting program. Employees on a 9/80 schedule cannot telecommute. HOLIDAYS: SCRRA observes twelve (12) holidays a year: New Year's Day, Martin Luther King Day, President’s Day, Cesar Chavez Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, Day after Thanksgiving, and Christmas Day. PAID TIME OFF (PTO): SCRRA provides employees with Paid Time Off (PTO) for vacations, illnesses, injuries, medical/dental appointments, religious holidays, personal business, and emergencies as follows: 0-4 years of service - 25 days 5-6 years of service - 30 days 7th year of service - 32 days 8th year of service - 33 days 9th year of service - 34 days 10-14 years of service - 35 days 15-19 years of service - 38 days 20 or more years - 42 days At the CEO’s discretion, prior service at a public transportation or public agency, or rail transportation company may be counted towards an employee’s total service years to increase the employee’s PTO accrual rate. To be considered, Human Resources requires that a written request along with verification and confirmation of the years of service be provided prior to the start of employment with SCRRA. Human Resources will provide the final determination on behalf of the CEO. EMPLOYEE ASSISTANCE PROGRAM (EAP): SCRRA offers you and your immediate and dependent family members confidential counseling 24 hours a day, 7 days a week for family, personal, work-related and substance abuse issues through the EAP. You are entitled to a telephone session(s) with a trained EAP professional to assess the nature of the problem and provide a referral for additional assistance, if needed. Services also include three (3) face-to-face counseling sessions per family member per six (6) month period. HEALTH ADVOCACY SERVICES: SCRRA offers you and your eligible dependents free health advocacy services through Health Advocate. You are entitled to unlimited calls with trained professionals who can help you navigate the healthcare and insurance systems. RETIREMENT PLAN: The SCRRA contracts with the California Public Employees' Retirement System (CalPERS). You pay a 8.00 percent employee contribution and SCRRA pays an employer contribution, which varies each year. To be eligible for service retirement, you must be at least age 52 and have a minimum of five (5) years of CalPERS-credited service. Upon retirement you are entitled to a monthly retirement benefit based on your years of credited service, age, and average compensation during your last three (3) years of service (“final compensation”). The retirement formula for New Members is 2%@62, which means at age 62, you receive 2 percent of your final compensation for every year of service. Upon separation from employment with less than 5 years of credited service, you may request a refund of your employee contributions only, including interest, and end your membership with CalPERS, or leave it in your account and retain your service credit should you decide to work for another CalPERS-covered agency. If you are vested upon separation but do not retire, you may leave your contributions in your account until retirement or elect a refund. SOCIAL SECURITY: You do not participate in Social Security except for Medicare. You will contribute 1.45 percent of your pay to cover the hospital insurance portion of Medicare. *Additional Medicare Hospital Insurance Tax: As of January 1, 2013, employees are required to pay an additional 0.9 percent Medicare tax on earnings above $200,000 (for those who file an individual return) or $250,000 (for those who file a joint return). This additional hospital insurance tax is not reflected in the rate above. RETIREE MEDICAL: Unrepresented employees hired before 11/1/18*: You will be eligible for medical coverage when you retire if your separation date and retirement date are within 120 days of each other. SCRRA pays the same amount for retirees as it does for active employees, which is currently 87.5 percent of the applicable premium. Unrepresented employees hired on or after 11/1/18: You will be eligible for medical coverage when you retire if your separation date and retirement date are within 120 days of each other and you have a minimum of 10 years of credited CalPERS service, five of which must be performed at SCRRA. SCRRA pays a percentage of the state annuitant contribution rate** in accordance with the vesting schedule below: 10 Years of CalPERS Service - 50% 11 - 19 Years of CalPERS Service - 50%, plus 5% for each additional year of service 20+ Years of CalPERS Service - 100% *Once each year the employer may allow unrepresented employees hired before 11/1/18 the opportunity to individually elect to be subject to the vesting schedule. **The state annuitant contribution rates for 2023 are: $883 (Retiree Only); $1,699 (Retiree + 1 Dependent); $2,124 (Retiree + Family). DEFERRED COMPENSATION PLAN (457) : You are eligible to set aside a portion of your current income without paying taxes on that money until it is received later during retirement when taxes may be lower. In 2023, you can defer up to 100 percent of your gross compensation or $22,500 annually, whichever is less (“normal contribution limit”). You may make an additional $7,500 contribution to the plan if you are age 50 and older. If you are at least within three years of the age in which you are eligible to receive unreduced benefits under our CalPERS retirement plan, you may contribute up to double the normal contribution limit, or $45,000. TRANSPORTATION PASSES: You may use your employee badge for unlimited free access to all Metrolink lines and trains. Your badge cannot be used on connecting public transportation. However, if you commute to/from work on Metrolink on a regular basis and need to connect to other public transportation (e.g., Metro Red or Purple Line) you can be issued a Metrolink pass with the appropriate station pair, which will also give you access to connecting transportation. You are also eligible to receive a free transit pass to ride any greater Los Angeles area transit system other than Metrolink (such as, Metro, Foothill Transit, LADOT, and LOSSAN) for commuting purposes. The commuter transit pass has a value up to the monthly maximum tax-free transit pass amount established by the Internal Revenue Service ($300 in 2023). You are responsible for any transit fares above the IRS monthly cap. To receive this benefit, the SCRRA requires each employee to use public transportation to commute to and from work three (3) or more days per week. OTHER BENEFITS: Educational Assistance - SCRRA will reimburse an employee up to $1,000 per fiscal year for tuition, books and mandatory student fees for courses that are relevant to employment. No reimbursement is allowed for parking. Professional Memberships - SCRRA pays up to $300 per year for professional memberships. Credit Union Membership - SCRRA offers credit union services for employees and their family members, provided by Northrup Grumman Federal Credit Union. Jury Duty - SCRRA will continue an employee's salary during any non-voluntary jury service up to a maximum of ten (10) working days. Pregnancy Disability and Family and Medical Leaves - A leave of absence may be paid or unpaid and shall be granted in accordance with applicable federal and state laws, and SCRRA policy. Refer to the Human Resource Policies and Procedures Manual for more detailed information. Bereavement Leave - In the event of death in an employee’s immediate family, the agency grants up to three (3) working days, with pay, to handle family affairs and to attend the funeral. When an employee needs to travel outside the radius of the five (5) member agencies due to the death of an immediate family member, the Authority grants up to five (5) working days, with pay. Military Leave - Employees will be paid for the annually required active period. At the discretion of the Chief Executive Officer, and with Board notification, paid military leave may be granted beyond what is provided by the applicable state law. Closing Date/Time: Continuous
Apr 18, 2024
Full Time
SUMMARY PURPOSE OF POSITION The Manager II, Contract & Compliance, will perform highly complex work for the procurement of major capital and rehabilitation projects, rolling stock, professional services, materials and equipment, construction, and information technology. The obligation of individual contracts may range from thousands to millions of dollars, and individual contracts may include multiple programs and levels of service and may involve, as a basis for reimbursement, fee-for-service, actual cost, or negotiated rate. TO APPLY: This is a continuous recruitment, with the first review of applications beginning May 1 , 2024 . Interested applicants are encouraged to apply immediately. SUPERVISION EXERCISED AND RECEIVED Receives oversight from Director or Executive roles This position is responsible for managing and monitoring work performance for a group of employees ESSENTIAL DUTIES AND RESPONSIBILITIES The duties listed below are intended to describe the general nature and level of work being performed and are not to be interpreted as an exhaustive list of responsibilities. Manage teams of buyers and contract and compliance administrators in a variety of procurement and contract administration activities. Perform highly complex work for the procurement of major capital projects and Construction projects. Participate as a member of committees and teams to discuss procurement planning as necessary to develop procurement and project strategies and ensure funding availability. Develop an understanding of internal customers' goals, schedules, and budgets for projects and provide strategic consultation to benefit both the project and the agency. Assist project managers in establishing contractor performance evaluation criteria and assist project managers in monitoring their performance. Organize, direct, and lead negotiating teams in evaluating and negotiating contracts. Participate in the review of contract award letters and notices. Review bids and proposals and evaluate recommendations made by buyers and contract administrators. Perform quality control and conformity checks for the direct reports' activities. Review all related requisitions for funds availability and proper budget coding. Develop and present training sessions for SCRRA staff, industry, and other organizations on procurement policies and procedures. Enforce county, state, and federal regulations, laws, and ordinances and recommend corrective actions in cases of non-compliance. These include laws and regulations related to small and disadvantaged business participation. Act as a liaison between vendors and department users to develop compromises and resolve contractual problems or complaints. Participate in developing strategies designed to keep projects on schedule and avoid claims such as damage assessment and effect on time schedules. Work with the Legal Department and Protest Officer to evaluate merits of protests and make protest recommendations. Assist the Director on matters necessary to recommend award, termination for convenience, non-performance, or other dispute resolution arising from non-compliance or breach of contract. Participate with SCRRA staff in reviewing contract administration and procurement processes. Assist with preparing complex contract amendments, revisions, terminations, and closeouts in situations where procedures may not be prescribed or well-defined. Serve as a subject matter expert on the interpretation of contracting principles, applicable laws, regulations, policies, and procedures. Present items to the SCRRA Board of Directors, Member Agencies, and other key stakeholders when required. Drive process improvement within the department by recommending procedural changes (if needed), ensure team is following standardized processes, and provide training. Provide leadership, employee development, and training for the team. Hold regular staff meetings and one-on-ones with employees on the team. Perform other related duties as assigned. MINIMUM REQUIREMENTS TO PERFORM ESSENTIAL JOB FUNCTIONS Education and Experience Bachelor's degree in Public Administration, Business, or related field. A minimum of seven (7) years of progressively responsible work experience in the procurement function, contract administration, and supply chain, preferably in public transportation, railroad, or manufacturing industry. A minimum of three (3) years of work experience supervising staff performing procurement or contract administration. A combination of training, with a minimum of an Associate Degree and/or experience that provides the required knowledge, skills and abilities may be considered when determining minimum qualifications. Advanced relevant coursework may also substitute for a portion of required experience. A valid Class "C" California driver's license with a satisfactory driving record of no more than three moving violations and no DUI's within the last three years. PREFERRED QUALIFICATIONS Procurement experience in the public sector Familiarity with Davis-Bacon requirements Experience with Oracle EBS platform Experience with Planet Bids solicitation portal Six Sigma Certification or Training Knowledge, Skills, and Abilities Knowledge of: Public contracting principles, including preparation of solicitations, contract negotiation, and contract law. California and Federal laws and regulations applicable to contracts used by public agencies. Federal Acquisition Regulations and/or Federal Transit Administration Circular 4220.1F or most recent version. Microsoft Office, Oracle FIS, Planet Bids, or other automated procurement and contracting applications. Statistical and cost/price analysis. Railroad environment. Skilled in: Verbal and written communication. Microsoft Office, including Word, Excel, PowerPoint. Organization and time management. Data accuracy and analysis. Organization and time management. Employee development Ability to: Draft complex contracts and solicitations. Read and comprehend complex contracts and proposals. Collaborate with other departments. Exercise initiative and judgment in carrying out detailed projects and tasks. Balance multiple competing priorities. Handle confidential information. Ensure accuracy and compliance. PHYSICAL REQUIREMENTS Transition between a stationary position at a desk or work location and move about Metrolink facilities or other work site locations. Operate tools to perform the duties of the position; such as computers, office equipment and work-related machinery. Transport equipment or boxes up to 25 lbs. Exchange ideas by means of communication. Visual acuity to detect, identify and observe employees or train movement and any barriers to movement when working on or near railroad tracks. Hear and perceive the nature of sounds when working on or near railroad tracks. Balance, ascend/descend, climb, kneel, stoop, bend, crouch or crawl within assigned working conditions and or locations. Working Conditions Position requires work in a normal office environment with little exposure to excessive noise, dust, or temperature. Work may also be conducted in outdoor environments, at construction sites, Railroad Track and Right-of-Way environments, and warehouse environments, moving mechanical parts, and loud noises (85+ decibels, such as heavy trucks, construction, etc.) Southern California Regional Rail Authority is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Authority will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. SUPPLEMENTAL INFORMATION Selection Process: Following a review of resumes and/or applications, the most highly qualified candidates will be invited to continue in the selection process. Eligible applicants will be notified of the exact time and place of assessments and interview. Candidates will be interviewed to determine their relative knowledge, skills and ability in job related areas. Offers of employment may be contingent upon successful completion of a reference check, including degree verification and criminal records check provided through SCRRA. Internal Candidates: Employees with active discipline as defined in the HR Policy No. 5.3 Positive Discipline Program and/or with performance that does not meet the standard for "meets expectations" as defined in the Performance Planning and Appraisal Process may be precluded from consideration and placement in the position. In compliance with the Americans with Disabilities Act, the SCRRA will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. The SCRRA is an Equal Opportunity Employer. EEO/ADA MEDICAL: SCRRA offers a choice of twelve (12) health plan options provided through the California Public Employees' Retirement System (CalPERS). You may choose from up to ten (10) Health Maintenance Organization (HMO) plans and two (2) Preferred Provider Organization (PPO) plans. Some health plans are only available in certain counties and/or zip codes. You contribute 12.5 percent of the plan premium for coverage of you and your eligible dependents. You may waive coverage if you are covered under another group health plan; you must provide proof. Once you waive coverage, you will only be allowed to enroll during Open Enrollment or within 60 days from the date on which your other coverage is no longer available (proof is required). If you elect to waive coverage, you will receive $300.00 per month taxable earnings, paid in two installments of $150 each on the first two paychecks of the month. A retiree or an employee who is a spouse, child, or any other eligible dependent of another SCRRA employee is not eligible for the opt out/cash in lieu credit if he/she is covered under a SCRRA health plan. Eligibility begins the first of the month following hire date or qualifying event. DENTAL: SCRRA offers two dental options provided by Delta Dental. Under the DeltaCare (HMO) program, you must select a contract dentist within their network to perform your dental services. If you require treatment from a specialist, your contract dentist will handle the referral. Many services are covered at no cost to you. A co-payment applies for other services. The Delta Dental PPO plan allows you to visit a dentist of your choice, change dentists at any time, go to a dental specialist of your choice, receive dental care anywhere in the world, and save on out-of-pocket expenses when you visit a PPO network dental office. SCRRA pays the full premium for coverage of you and your eligible dependents under both plans. Eligibility begins the first of the month following hire date or qualifying event. VISION: SCRRA offers two (2) vision plans through Vision Service Plan (VSP), providing coverage for eye examinations, prescription eyewear and contact lenses through network providers. You have the option of seeing out-of-network providers, but full reimbursement is not guaranteed. VSP has contracted with many laser surgery facilities and doctors, offering you a discount on PRK and LASIK surgeries. If you enroll in the VSP Basic Plan, SCRRA pays the full premium for coverage of you and your eligible dependents. If you enroll in the VSP Buy-up Plan, which offers enhanced vision benefits, you pay the difference between the cost of the Basic Plan and the Buy-up Plan. Eligibility begins the first of the month following hire date or qualifying event. FLEXIBLE SPENDING ACCOUNTS: Flexible Spending Accounts (FSA) allow for the deferral of pre-tax dollars to be used for reimbursement of eligible medical and dependent care expenses. You can set aside up to $3,050 for health care expenses and $5,000 per family for dependent care expenses annually. Eligibility begins the first of the month following hire date or a qualifying event. GROUP TERM LIFE INSURANCE: SCRRA provides for an amount equal to one (1) time your annual salary, rounded to the nearest $1,000, to a maximum of $200,000. Your life insurance benefit will reduce to 65% at age 65 and 55% at age 70. IRS regulations require that the portion of Group Term Life (“G.T.L.”) insurance benefits provided to you by SCRRA, which exceeds $50,000, be added to your Federal, State, and Medicare taxable earnings for W-2 reporting. This amount is reflected on your pay statements each pay period in the “Other Benefits and Information” section. In addition, SCRRA offers a voluntary plan, which may be purchased in increments of $10,000 to a maximum of $100,000 without evidence of insurability (initial enrollment period only) and up to 5 times your salary to a maximum of $500,000 with evidence of insurability. Dependent life options are also available. The voluntary plan is portable; you may retain it if you leave SCRRA and pay the premium. Eligibility begins the first of the month following hire date or qualifying event. ACCIDENTAL DEATH & DISMEMBERMENT: SCRRA provides for an amount equal to one (1) time your annual salary, rounded to the nearest $1,000, up to a maximum of $200,000. Your AD&D insurance benefit will reduce to 65% at age 65 and 55% at age 70. In addition, SCRRA offers a voluntary plan, which may be purchased in increments of $10,000, subject to a maximum of the lesser of 5 times your annual salary or $500,000. Dependent AD&D options are also available. Eligibility begins the first of the month following hire date or qualifying event. SHORT TERM DISABILITY: You are covered under the California State Disability Insurance (SDI) Program. Your maximum benefit amount is 52 times your weekly benefit amount or the total wages subject to SDI tax paid in your base period, whichever is less. Employees pay a mandatory contribution, through payroll deductions, for coverage under the SDI program. The contribution rate for 2023 is 0.9 percent of earnings. The SDI taxable wage limit is $153,164, with a maximum withholding of $1,378.48 per employee for calendar year 2023. LONG TERM DISABILITY : SCRRA provides for income replacement of 60 percent of monthly earnings subject to a maximum benefit of $7,500 per month up to age 65. To qualify, you must be on disability for 90 days. (Note: there is a pre-existing condition clause in this program.) Eligibility begins the first of the month following hire date or qualifying event. VOLUNTARY BENEFITS: SCRRA offers the following employee-paid voluntary benefits, provided by Aflac: Group Accident Insurance helps pay for out-of-pocket costs that arise from covered accidents, such as fractures, dislocations, and lacerations. Group Critical Illness Insurance helps pay for the expected and unexpected expenses that arise from diagnosis of a covered critical illness, such as cancer (internal or invasive), heart attack, stroke, end-stage renal failure or a major organ transplant. Group Hospital Indemnity Insurance helps pay for the out-of-pocket costs associated with a hospital stay, including benefits for hospital confinement, hospital admission, hospital intensive care and intermediate intensive care step-down unit. Group Short-Term Disability Insurance pays a monthly benefit directly to an employee who is off work due to an injury or illness for up to three (3) months after a seven (7) day waiting period. Eligibility begins the first of the month following hire date or qualifying event. 9/80 ALTERNATIVE WORK SCHEDULE: SCRRA offers a 9/80 Alternative Work Schedule (AWS). During a 10-day work period, you work eight 9-hour days, one 8-hour day and have one day off. Your day off can be Monday, Wednesday, or Friday. Approval from your supervisor, chief and HR is required to participate in the 9/80 AWS program. TELECOMMUTING SCHEDULE: SCRRA offers employees the option to telecommute up to two (2) days per week. At the CEO’s discretion, the maximum number of days per week may be increased due to a natural disaster, pandemic, civil unrest, federal/state/local stay-at-home order, or other special circumstances. Approval from your supervisor, chief and HR is required to participate in the telecommuting program. Employees on a 9/80 schedule cannot telecommute. HOLIDAYS: SCRRA observes twelve (12) holidays a year: New Year's Day, Martin Luther King Day, President’s Day, Cesar Chavez Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, Day after Thanksgiving, and Christmas Day. PAID TIME OFF (PTO): SCRRA provides employees with Paid Time Off (PTO) for vacations, illnesses, injuries, medical/dental appointments, religious holidays, personal business, and emergencies as follows: 0-4 years of service - 25 days 5-6 years of service - 30 days 7th year of service - 32 days 8th year of service - 33 days 9th year of service - 34 days 10-14 years of service - 35 days 15-19 years of service - 38 days 20 or more years - 42 days At the CEO’s discretion, prior service at a public transportation or public agency, or rail transportation company may be counted towards an employee’s total service years to increase the employee’s PTO accrual rate. To be considered, Human Resources requires that a written request along with verification and confirmation of the years of service be provided prior to the start of employment with SCRRA. Human Resources will provide the final determination on behalf of the CEO. EMPLOYEE ASSISTANCE PROGRAM (EAP): SCRRA offers you and your immediate and dependent family members confidential counseling 24 hours a day, 7 days a week for family, personal, work-related and substance abuse issues through the EAP. You are entitled to a telephone session(s) with a trained EAP professional to assess the nature of the problem and provide a referral for additional assistance, if needed. Services also include three (3) face-to-face counseling sessions per family member per six (6) month period. HEALTH ADVOCACY SERVICES: SCRRA offers you and your eligible dependents free health advocacy services through Health Advocate. You are entitled to unlimited calls with trained professionals who can help you navigate the healthcare and insurance systems. RETIREMENT PLAN: The SCRRA contracts with the California Public Employees' Retirement System (CalPERS). You pay a 8.00 percent employee contribution and SCRRA pays an employer contribution, which varies each year. To be eligible for service retirement, you must be at least age 52 and have a minimum of five (5) years of CalPERS-credited service. Upon retirement you are entitled to a monthly retirement benefit based on your years of credited service, age, and average compensation during your last three (3) years of service (“final compensation”). The retirement formula for New Members is 2%@62, which means at age 62, you receive 2 percent of your final compensation for every year of service. Upon separation from employment with less than 5 years of credited service, you may request a refund of your employee contributions only, including interest, and end your membership with CalPERS, or leave it in your account and retain your service credit should you decide to work for another CalPERS-covered agency. If you are vested upon separation but do not retire, you may leave your contributions in your account until retirement or elect a refund. SOCIAL SECURITY: You do not participate in Social Security except for Medicare. You will contribute 1.45 percent of your pay to cover the hospital insurance portion of Medicare. *Additional Medicare Hospital Insurance Tax: As of January 1, 2013, employees are required to pay an additional 0.9 percent Medicare tax on earnings above $200,000 (for those who file an individual return) or $250,000 (for those who file a joint return). This additional hospital insurance tax is not reflected in the rate above. RETIREE MEDICAL: Unrepresented employees hired before 11/1/18*: You will be eligible for medical coverage when you retire if your separation date and retirement date are within 120 days of each other. SCRRA pays the same amount for retirees as it does for active employees, which is currently 87.5 percent of the applicable premium. Unrepresented employees hired on or after 11/1/18: You will be eligible for medical coverage when you retire if your separation date and retirement date are within 120 days of each other and you have a minimum of 10 years of credited CalPERS service, five of which must be performed at SCRRA. SCRRA pays a percentage of the state annuitant contribution rate** in accordance with the vesting schedule below: 10 Years of CalPERS Service - 50% 11 - 19 Years of CalPERS Service - 50%, plus 5% for each additional year of service 20+ Years of CalPERS Service - 100% *Once each year the employer may allow unrepresented employees hired before 11/1/18 the opportunity to individually elect to be subject to the vesting schedule. **The state annuitant contribution rates for 2023 are: $883 (Retiree Only); $1,699 (Retiree + 1 Dependent); $2,124 (Retiree + Family). DEFERRED COMPENSATION PLAN (457) : You are eligible to set aside a portion of your current income without paying taxes on that money until it is received later during retirement when taxes may be lower. In 2023, you can defer up to 100 percent of your gross compensation or $22,500 annually, whichever is less (“normal contribution limit”). You may make an additional $7,500 contribution to the plan if you are age 50 and older. If you are at least within three years of the age in which you are eligible to receive unreduced benefits under our CalPERS retirement plan, you may contribute up to double the normal contribution limit, or $45,000. TRANSPORTATION PASSES: You may use your employee badge for unlimited free access to all Metrolink lines and trains. Your badge cannot be used on connecting public transportation. However, if you commute to/from work on Metrolink on a regular basis and need to connect to other public transportation (e.g., Metro Red or Purple Line) you can be issued a Metrolink pass with the appropriate station pair, which will also give you access to connecting transportation. You are also eligible to receive a free transit pass to ride any greater Los Angeles area transit system other than Metrolink (such as, Metro, Foothill Transit, LADOT, and LOSSAN) for commuting purposes. The commuter transit pass has a value up to the monthly maximum tax-free transit pass amount established by the Internal Revenue Service ($300 in 2023). You are responsible for any transit fares above the IRS monthly cap. To receive this benefit, the SCRRA requires each employee to use public transportation to commute to and from work three (3) or more days per week. OTHER BENEFITS: Educational Assistance - SCRRA will reimburse an employee up to $1,000 per fiscal year for tuition, books and mandatory student fees for courses that are relevant to employment. No reimbursement is allowed for parking. Professional Memberships - SCRRA pays up to $300 per year for professional memberships. Credit Union Membership - SCRRA offers credit union services for employees and their family members, provided by Northrup Grumman Federal Credit Union. Jury Duty - SCRRA will continue an employee's salary during any non-voluntary jury service up to a maximum of ten (10) working days. Pregnancy Disability and Family and Medical Leaves - A leave of absence may be paid or unpaid and shall be granted in accordance with applicable federal and state laws, and SCRRA policy. Refer to the Human Resource Policies and Procedures Manual for more detailed information. Bereavement Leave - In the event of death in an employee’s immediate family, the agency grants up to three (3) working days, with pay, to handle family affairs and to attend the funeral. When an employee needs to travel outside the radius of the five (5) member agencies due to the death of an immediate family member, the Authority grants up to five (5) working days, with pay. Military Leave - Employees will be paid for the annually required active period. At the discretion of the Chief Executive Officer, and with Board notification, paid military leave may be granted beyond what is provided by the applicable state law. Closing Date/Time: Continuous
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information TYPE OF RECRUITMENT OPEN COMPETITIVE - EMERGENCY APPLICATION FILING PERIOD Applications will be accepted from February 23, 2024, at 7:00 a.m. Pacific Time (PT). This examination will remain open until the needs of the service are met and is subject to closure without prior notice. This announcement is being reposted to update the Desirable Qualifications and Supplemental Questionnaire. Persons who have already applied do not need to submit new applications. EXAM NUMBER W1082R-EA The LA County Board of Supervisors recently declared a local state of emergency for homelessness , and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you. Internal Services Department is seeking a qualified candidate to fill an emergency Administrative Manager 13, ISD vacancy related to the homelessness crisis. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment to Administrative Manager 13, ISD . The Opportunity The Division Manager of Source-To-Pay Transformation is responsible for leading, driving, and implementing a new enterprise e-procurement system for Los Angeles County. The individual will work closely with executives and key stakeholders across County departments to optimize the Source-To-Pay process and drive efficiency, effectiveness, and deliver large-scale transformation programs in a high matrixed organization consisting of over 40 County Departments with a combined annual spend of over $10B. The role requires a strategic ‘systems’ mindset, strong leadership skills, and the ability to deliver results through change management, process improvement and analytics. This involves setting end-to-end policies, managing budgets and schedules, and overall leadership and management of Source-To-Pay processes. Essential Job Functions Leads the e-Procurement Division and manages the workload and assignments of staff which includes managers, functional analysts, information technology specialists, application developers and technicians, and Contractor personnel for the Source-To-Pay (S2P) transformation and implementation and ongoing implementation support. Leads the implementation for the Source-To-Pay (S2P) transformation and system for 40+ County departments. Emphasize adoption of the system and procedures and gaining efficiency improvement through task elimination, simplification, standardization, and digitization. Focus on customer engagement and the effectiveness for key activities including planning and leading change management, training, and both functional and technical help desk support. Serve as single threaded owner accountable for the Source-To-Pay transformation and implementation. Lead multiple work streams of procurement transformation (i.e., purchasing, contracts, payables, etc.) to ensure consistency across; vision and strategy; policy, legal, practices and process; technology; and organization. Responsible for identification of business requirements, functional design, process design (including scenario design, flow mapping), prototyping, testing, training, and defining support models and procedures. Focus on efficiency, equity, standardization, automation, and customer service; drives continuous enhancements to increase adoption, compliance, throughput, and improved cycle times and document all Procurement processes including process flows, contract templates, business process documentation, work instructions, end-user training. Design service delivery models and performance frameworks, ensuring responsiveness and working with stakeholders to align and meet on business requirements ensuring positive customer experiences through service excellence and quality service. Strengthen compliance and governance structure around various procurement related processes. Develop and implement operating plans, data reporting structure, and appropriate KPIs to measure functional effectiveness. Implement monitoring mechanisms to ensure equity, quality and cycle times are continuously met and exceed business requirements. Focus on customer engagement and the effectiveness of key activities including planning and leading change management, training, and both functional and technical help desk support. Manage ongoing operational functions related to procurement technology and programs, and ensure existing systems are maintained, up to date, monitored, secure and operating efficiently. Provide final review and approval for the Source-To-Pay system project contractor deliverables. Foster a collaborative and engaging work environment focused on continuous improvement, innovation, and a customer-centric approach. Advise County executive management concerning the current and future direction of technological developments related to Procurement. Requirements Minimum Requirements : Option 1: Three years of experience managing an organization of multiple units including directing the budget, personnel, fiscal, program management, and other administrative functions. Option 2: A Bachelor’s degree* from an accredited college or university in Business Administration, Public Administration, or a closely related field -AND- two years of experience managing an organization of multiple units including directing the budget, personnel, fiscal, program management, and other administrative functions. You MUST meet the above requirement(s) in order to be appointed to fill any vacancies related to this recruitment. License A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Physical Expectations Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Special Requirement Information *In order to receive credit for the required degree, you must include a legible copy of the official transcripts and/or diploma at the time of filing or within seven (7) business days from the date of application filing. Please submit documentation to bgarcia@isd.lacounty.gov and indicate your name, exam name, and the exam number (W1082R-EA ) . Closely related fields include the following, but not limited to: Economics, Supply Chain Management, Business, Management, Accounting, Marketing, Finance. All documents should clearly indicate the degree in English language and the date when the degree was conferred or awarded. Accredited colleges and universities include all colleges and universities that meet the accreditation guidelines indicated on the bulletin. For applicants with international transcript(s) , a report by an evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. must be submitted at the time of filing or within seven (7) business days. The report must confirm the U.S. course/degree equivalency. DESIRABLE QUALIFICATIONS: At least five (5) years of experience in Procurement Operations, including broad-based experience in procure-to-pay processes, core procurement methodologies, and Enterprise Resource Planning (ERP) systems. Experience leading the strategy and implementation of a Source-To-Pay ERP system across a high matrix organization with annual spend over $250M. Additional Information Our Assessment Process: Before the end of your initial work assignment, the appointing department will evaluate your performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment. How to Apply: Applications must be filed online only. We must receive your application before 5:30 p.m. (PT), on the last day of filing. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using the website https://www.governmentjobs.com/careers/lacounty . Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Note: All notifications will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add bgarcia@isd.lacounty.gov , info@governmentjobs.com, and noreply@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. Please make sure you put in the time and effort when filling out your application and supplemental questions completely. The acceptance of your application depends on whether you have clearly shown that you meet the Minimum Requirements as listed on this bulletin. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and Minimum Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and you may be disqualified. Computer and Internet Access at Public Libraries: For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Fair Chance Initiative: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Have questions about anything listed above? Contact us: Exam Number: W1082R-EA Department Contact Name: Bianca Garcia Department Contact Phone: (323) 443-8832 Department Contact Email: bgarcia@isd.lacounty.gov California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 267-2432 Teletype Phone: (800) 899-4099 [Alternate Teletype Phone: (800) 897-0077 ] For detailed information, please click here
Mar 08, 2024
Full Time
Position/Program Information TYPE OF RECRUITMENT OPEN COMPETITIVE - EMERGENCY APPLICATION FILING PERIOD Applications will be accepted from February 23, 2024, at 7:00 a.m. Pacific Time (PT). This examination will remain open until the needs of the service are met and is subject to closure without prior notice. This announcement is being reposted to update the Desirable Qualifications and Supplemental Questionnaire. Persons who have already applied do not need to submit new applications. EXAM NUMBER W1082R-EA The LA County Board of Supervisors recently declared a local state of emergency for homelessness , and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you. Internal Services Department is seeking a qualified candidate to fill an emergency Administrative Manager 13, ISD vacancy related to the homelessness crisis. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment to Administrative Manager 13, ISD . The Opportunity The Division Manager of Source-To-Pay Transformation is responsible for leading, driving, and implementing a new enterprise e-procurement system for Los Angeles County. The individual will work closely with executives and key stakeholders across County departments to optimize the Source-To-Pay process and drive efficiency, effectiveness, and deliver large-scale transformation programs in a high matrixed organization consisting of over 40 County Departments with a combined annual spend of over $10B. The role requires a strategic ‘systems’ mindset, strong leadership skills, and the ability to deliver results through change management, process improvement and analytics. This involves setting end-to-end policies, managing budgets and schedules, and overall leadership and management of Source-To-Pay processes. Essential Job Functions Leads the e-Procurement Division and manages the workload and assignments of staff which includes managers, functional analysts, information technology specialists, application developers and technicians, and Contractor personnel for the Source-To-Pay (S2P) transformation and implementation and ongoing implementation support. Leads the implementation for the Source-To-Pay (S2P) transformation and system for 40+ County departments. Emphasize adoption of the system and procedures and gaining efficiency improvement through task elimination, simplification, standardization, and digitization. Focus on customer engagement and the effectiveness for key activities including planning and leading change management, training, and both functional and technical help desk support. Serve as single threaded owner accountable for the Source-To-Pay transformation and implementation. Lead multiple work streams of procurement transformation (i.e., purchasing, contracts, payables, etc.) to ensure consistency across; vision and strategy; policy, legal, practices and process; technology; and organization. Responsible for identification of business requirements, functional design, process design (including scenario design, flow mapping), prototyping, testing, training, and defining support models and procedures. Focus on efficiency, equity, standardization, automation, and customer service; drives continuous enhancements to increase adoption, compliance, throughput, and improved cycle times and document all Procurement processes including process flows, contract templates, business process documentation, work instructions, end-user training. Design service delivery models and performance frameworks, ensuring responsiveness and working with stakeholders to align and meet on business requirements ensuring positive customer experiences through service excellence and quality service. Strengthen compliance and governance structure around various procurement related processes. Develop and implement operating plans, data reporting structure, and appropriate KPIs to measure functional effectiveness. Implement monitoring mechanisms to ensure equity, quality and cycle times are continuously met and exceed business requirements. Focus on customer engagement and the effectiveness of key activities including planning and leading change management, training, and both functional and technical help desk support. Manage ongoing operational functions related to procurement technology and programs, and ensure existing systems are maintained, up to date, monitored, secure and operating efficiently. Provide final review and approval for the Source-To-Pay system project contractor deliverables. Foster a collaborative and engaging work environment focused on continuous improvement, innovation, and a customer-centric approach. Advise County executive management concerning the current and future direction of technological developments related to Procurement. Requirements Minimum Requirements : Option 1: Three years of experience managing an organization of multiple units including directing the budget, personnel, fiscal, program management, and other administrative functions. Option 2: A Bachelor’s degree* from an accredited college or university in Business Administration, Public Administration, or a closely related field -AND- two years of experience managing an organization of multiple units including directing the budget, personnel, fiscal, program management, and other administrative functions. You MUST meet the above requirement(s) in order to be appointed to fill any vacancies related to this recruitment. License A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Physical Expectations Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Special Requirement Information *In order to receive credit for the required degree, you must include a legible copy of the official transcripts and/or diploma at the time of filing or within seven (7) business days from the date of application filing. Please submit documentation to bgarcia@isd.lacounty.gov and indicate your name, exam name, and the exam number (W1082R-EA ) . Closely related fields include the following, but not limited to: Economics, Supply Chain Management, Business, Management, Accounting, Marketing, Finance. All documents should clearly indicate the degree in English language and the date when the degree was conferred or awarded. Accredited colleges and universities include all colleges and universities that meet the accreditation guidelines indicated on the bulletin. For applicants with international transcript(s) , a report by an evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. must be submitted at the time of filing or within seven (7) business days. The report must confirm the U.S. course/degree equivalency. DESIRABLE QUALIFICATIONS: At least five (5) years of experience in Procurement Operations, including broad-based experience in procure-to-pay processes, core procurement methodologies, and Enterprise Resource Planning (ERP) systems. Experience leading the strategy and implementation of a Source-To-Pay ERP system across a high matrix organization with annual spend over $250M. Additional Information Our Assessment Process: Before the end of your initial work assignment, the appointing department will evaluate your performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment. How to Apply: Applications must be filed online only. We must receive your application before 5:30 p.m. (PT), on the last day of filing. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using the website https://www.governmentjobs.com/careers/lacounty . Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Note: All notifications will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add bgarcia@isd.lacounty.gov , info@governmentjobs.com, and noreply@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. Please make sure you put in the time and effort when filling out your application and supplemental questions completely. The acceptance of your application depends on whether you have clearly shown that you meet the Minimum Requirements as listed on this bulletin. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and Minimum Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and you may be disqualified. Computer and Internet Access at Public Libraries: For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Fair Chance Initiative: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Have questions about anything listed above? Contact us: Exam Number: W1082R-EA Department Contact Name: Bianca Garcia Department Contact Phone: (323) 443-8832 Department Contact Email: bgarcia@isd.lacounty.gov California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 267-2432 Teletype Phone: (800) 899-4099 [Alternate Teletype Phone: (800) 897-0077 ] For detailed information, please click here
HOUSTON AIRPORT SYSTEM
Houston, Texas, United States
POSITION OVERVIEW Applications Accepted From: ALL PERSONS INTERESTED Division/ Section: IAH Landside Operations Location: 2800 N. Terminal Road Workdays & Hours: Varied, Typically Monday- Friday 8am- 5pm, may include working nights, weekends, and holidays. *Subject to change The Operations Division is responsible for the Airport Operations Centers (AOC), Airside and Landside Operations, Security, Airport Badging Offices, Safety, and Emergency Management at George Bush Intercontinental and William P. Hobby Airport. The team works around the clock ensuring a safe, secure, and efficient customer experience from the roadway to the runway. The Operations Division is also the liaison to key stakeholders such as the Transportation Security Administration (TSA), Houston Fire Department (HFD), Houston Police Department (HPD), Federal Aviation Administration (FAA), and other agencies ensuring the highest level of safety and security for our customers DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS The Division Manager of Landside Operations at Bush Intercontinental will lead a large, diverse workforce of Landside Supervisors, Senior Agents, and Agents responsible for ensuring the daily operational activities to provide a safe and seamless movement of customers using roadways, terminal(s), and ground transportation. The Division Manager will evaluate, plan, and manage efficient operations of roadways and ground transportation activities by identifying impediments, collaborating with peers to delegate tasks based on operational peaks and needs, keeping the Senior Division Manager and Senior HAS leadership informed, and staying abreast of changes to Code of Federal Regulations Title 49, Parts 1542, 1540, and other state, local regulations related to the operations of the airport. The Division Manager will participate in emergency preparedness planning events and activities, along with ensuring protocols, both emergency and normal procedures, are in place to test and refine procedures and policies. This position ensures a secure airport environment through compliance enforcement from persons using airport facilities and services. Other essential job duties and responsibilities for the Division Manager of Landside Operations include but are not limited to: Emergency response, up to and including representing the Landside Operations department in the airport’s Emergency Operations Center Development and overseeing implementation of departmental policies and procedures Mentoring and development of the Landside team Acts as a liaison to other departments, government agencies, and the private sector. Acts as representation of Landside Operations to both internal and external stakeholders in meetings or events Monitors budget and cost controls within the section to ensure the business unit stays within budget Management of employees’ time, evaluations, PCAP actions, and recommendations for disciplinary actions Creating presentations for improvements to the airport systems and environment to maximize satisfaction of our employees and users of the airport Determining and implementing methods to increase and maintain positive employee moral throughout the business unit WORKING CONDITIONS The position is physically comfortable; the individual has discretion about walking, standing, etc. This Position will be classified as an Emergency Management Position at the Tier I level. For the Houston Airport System MINIMUM REQUIREMENTS EDUCATIONAL REQUIREMENTS Requires a Bachelor's degree in Business Administration, Accounting, or a field closely related to the activities of the division. EXPERIENCE REQUIREMENTS Seven years of progressive professional experience closely related to the activities of the division are required, with at least three years in a supervisory capacity. A Master's degree in Business Administration, Public Administration or a field closely related to the activities of the division may be substituted for two years of experience. Directly related professional experience may be substituted for the education requirement on a year-for-year basis. LICENSE REQUIREMENTS None. PREFERENCES **Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position and all other factors in accordance with Executive Order 1-6. ** Preference will be given to those candidates with AAAE certifications. GENERAL INFORMATION SELECTION/SKILLS TESTS REQUIRED : The selection process will involve application review and/or interview. Department may administer skills assessment test. SAFETY IMPACT POSITION : Yes If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test. SALARY INFORMATION Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification. Pay Grade: 29 APPLICATION PROCEDURES Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov . To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call (281-233-1886). If you need login assistance or technical support call 855-524-5627. If you need special services or accommodations, call (281-233-1886). (TTY 7-1-1) Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process. All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided. Applicants are encouraged to attach a cover letter and resume along with their completed application when applying. For further information pertaining to the Houston Airport System, please visit: https://www.youtube.com/watch?v=EDWLV_sJFoM . EOE Equal Opportunity Employer The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy. The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include: • Medical • Dental • Vision • Wellness • Life insurance • Long-term disability • Retirement pension • 457 deferred compensation plan • Employee Assistance Program • 10 days of vacation each year • 11 city holidays, plus one floating holiday • Flexible schedules • Professional development opportunities • Transportation/parking plan • Section 125 pretax deductions • Dependent Care Reimbursement Plan • Healthcare Flexible Spending Account For plan details, visit http://www.houstontx.gov/hr/benefits.html Closing Date/Time: 6/28/2024 11:59 PM Central
Jun 21, 2024
Full Time
POSITION OVERVIEW Applications Accepted From: ALL PERSONS INTERESTED Division/ Section: IAH Landside Operations Location: 2800 N. Terminal Road Workdays & Hours: Varied, Typically Monday- Friday 8am- 5pm, may include working nights, weekends, and holidays. *Subject to change The Operations Division is responsible for the Airport Operations Centers (AOC), Airside and Landside Operations, Security, Airport Badging Offices, Safety, and Emergency Management at George Bush Intercontinental and William P. Hobby Airport. The team works around the clock ensuring a safe, secure, and efficient customer experience from the roadway to the runway. The Operations Division is also the liaison to key stakeholders such as the Transportation Security Administration (TSA), Houston Fire Department (HFD), Houston Police Department (HPD), Federal Aviation Administration (FAA), and other agencies ensuring the highest level of safety and security for our customers DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS The Division Manager of Landside Operations at Bush Intercontinental will lead a large, diverse workforce of Landside Supervisors, Senior Agents, and Agents responsible for ensuring the daily operational activities to provide a safe and seamless movement of customers using roadways, terminal(s), and ground transportation. The Division Manager will evaluate, plan, and manage efficient operations of roadways and ground transportation activities by identifying impediments, collaborating with peers to delegate tasks based on operational peaks and needs, keeping the Senior Division Manager and Senior HAS leadership informed, and staying abreast of changes to Code of Federal Regulations Title 49, Parts 1542, 1540, and other state, local regulations related to the operations of the airport. The Division Manager will participate in emergency preparedness planning events and activities, along with ensuring protocols, both emergency and normal procedures, are in place to test and refine procedures and policies. This position ensures a secure airport environment through compliance enforcement from persons using airport facilities and services. Other essential job duties and responsibilities for the Division Manager of Landside Operations include but are not limited to: Emergency response, up to and including representing the Landside Operations department in the airport’s Emergency Operations Center Development and overseeing implementation of departmental policies and procedures Mentoring and development of the Landside team Acts as a liaison to other departments, government agencies, and the private sector. Acts as representation of Landside Operations to both internal and external stakeholders in meetings or events Monitors budget and cost controls within the section to ensure the business unit stays within budget Management of employees’ time, evaluations, PCAP actions, and recommendations for disciplinary actions Creating presentations for improvements to the airport systems and environment to maximize satisfaction of our employees and users of the airport Determining and implementing methods to increase and maintain positive employee moral throughout the business unit WORKING CONDITIONS The position is physically comfortable; the individual has discretion about walking, standing, etc. This Position will be classified as an Emergency Management Position at the Tier I level. For the Houston Airport System MINIMUM REQUIREMENTS EDUCATIONAL REQUIREMENTS Requires a Bachelor's degree in Business Administration, Accounting, or a field closely related to the activities of the division. EXPERIENCE REQUIREMENTS Seven years of progressive professional experience closely related to the activities of the division are required, with at least three years in a supervisory capacity. A Master's degree in Business Administration, Public Administration or a field closely related to the activities of the division may be substituted for two years of experience. Directly related professional experience may be substituted for the education requirement on a year-for-year basis. LICENSE REQUIREMENTS None. PREFERENCES **Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position and all other factors in accordance with Executive Order 1-6. ** Preference will be given to those candidates with AAAE certifications. GENERAL INFORMATION SELECTION/SKILLS TESTS REQUIRED : The selection process will involve application review and/or interview. Department may administer skills assessment test. SAFETY IMPACT POSITION : Yes If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test. SALARY INFORMATION Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification. Pay Grade: 29 APPLICATION PROCEDURES Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov . To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call (281-233-1886). If you need login assistance or technical support call 855-524-5627. If you need special services or accommodations, call (281-233-1886). (TTY 7-1-1) Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process. All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided. Applicants are encouraged to attach a cover letter and resume along with their completed application when applying. For further information pertaining to the Houston Airport System, please visit: https://www.youtube.com/watch?v=EDWLV_sJFoM . EOE Equal Opportunity Employer The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy. The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include: • Medical • Dental • Vision • Wellness • Life insurance • Long-term disability • Retirement pension • 457 deferred compensation plan • Employee Assistance Program • 10 days of vacation each year • 11 city holidays, plus one floating holiday • Flexible schedules • Professional development opportunities • Transportation/parking plan • Section 125 pretax deductions • Dependent Care Reimbursement Plan • Healthcare Flexible Spending Account For plan details, visit http://www.houstontx.gov/hr/benefits.html Closing Date/Time: 6/28/2024 11:59 PM Central
YORK COUNTY, SC
Government Center, South Carolina, United States
About us York County is located in the beautiful South Piedmont region of South Carolina. Less than a 30-minute drive to Charlotte, NC, York County is home to nearly 295,000 residents and is the fastest-growing county in South Carolina and one of the fastest-growing counties in the nation. Encompassing approximately 682 square miles, the County has a diverse landscape including rural areas, small charming towns, a rapidly growing progressive urban region, luxurious lakefront neighborhoods, and family-friendly communities. The County has nine municipalities, including the County seat of York and the County’s largest city, Rock Hill. Part of the Charlotte metropolitan area, York County possesses all the ingredients necessary for economic growth and success. The County has a robust and sustainable economy and a reputation for being business friendly. It has a well-trained workforce, affordable taxes, excellent healthcare, and easy access to the Charlotte/Douglas International Airport, which makes it extremely attractive to new and expanding businesses. The County boasts of exceptional quality of life, including high-performing schools, low crime rate, quality neighborhoods, and a variety of cultural, entertainment, and recreational opportunities. The County’s big-city amenities, along with its warm, hospitable environment, make it a location of choice for residents, visitors, and businesses alike. York County offers a variety of educational opportunities. Its award-winning public-school systems are ranked among the best in the State. There are also 18 private schools that are highly ranked and affordable. Higher educational opportunities are widely available in the region. Winthrop University, located in Rock Hill, has 6,000 students and offers undergraduate, graduate, and continuing education programs. York County Technical College has more than 90 programs and offers two-year transfer programs, along with certificate and degree programs in engineering, business, and health services. For the outdoor enthusiast, the County features everything from a renowned greenway and hiking trail system to Carowinds, one of the largest amusement parks in the southeast. Other significant parks and recreation facilities include Field Day Park, Allison Creek, Ebenezer Park, Catawba Bend Preserve, and the Anne Close Springs Greenway, a 2,100-acre nature preserve in Fort Mill, which offers outdoor opportunities for all ages. York County also has many arts and cultural events, including many museums and vibrant festivals. About our opportunity New Position! Apply Today and Be Our Next Assistant County Manager! York County Government is seeking a dynamic, visionary leader who will thrive in our rapidly growing organization. The ideal candidate will possess exceptional leadership competencies, a growth mindset, and a commitment to high performance; as well as excel in fostering a culture of continuous improvement while driving the organization forward through strategic planning. Applicants with a bachelor’s degree in Public Administration, Business, Government, or closely related field with at least five (5) years of management experience as an assistant city or county manager or administrator, or as an assistant director or department director are encouraged to apply. Upon hire, the Assistant County Manager will be assigned to support projects and key departments as strengths dictate. For more information, download our Recruitment Brochure Salary and Benefits Projected Hiring Range: $175,000 - $200,000 per year depending on qualifications Relocation Assistance and Car Allowance County Cell Phone and Laptop Comprehensive SC State Medical, Vision and Dental Insurance Life Insurance policies Deferred Compensation 401K Plans Health Savings Account (HSA) Public Loan Forgiveness Eligible Employer 11 Paid Holidays + 3 Optional Holidays SC State Retirement Plan Pension Paid Sick and Vacation Leave Longevity Compensation Sick Bank Critical Care and Cancer Insurance Policies Wellness Screenings Employee Assistance Programs Professional Development Opportunities Application Process To be considered for our next Assistant County Manager, please submit a resume, cover letter and complete an application found on our website: www.yorkcountygov.com/jobs Position will be open until filled, with the first review of applicants beginning on July 18th. York County anticipates two (2) rounds of interviews beginning with a Zoom Interview the first week of August followed by an on-site interview the third (3rd) week of August. This timeline is subject to change based on staff availability. For questions regarding this recruitment, please contact: Ashley Fay, Deputy Director of Human Resources Email: Ashley.fay@yorkcountygov.com Direct Phone #: (803) 818-6408 York County is an Equal Opportunity Employer Full-time employees are allowed to participate in group medical, dental, vision, life and disability insurance programs offered by York County Government. If employees elect to secure dependent coverage, the employee should pay the additional costs for such coverage. All statements of insurance coverage are subject to the terms, conditions, restrictions and other eligibility requirements that are set forth in various insurance plan documents. Our full-time benefits through PEBA (South Carolina Retirement Systems and State Health Plan) include health insurance, prescription benefits, dental, vision, life insurance, MoneyPlus, Health Savings Accounts, retirement (Membership in the South Carolina Retirement System is mandatory for county employees), and deferred compensation.Making decisions about your insurance and retirement benefits can sometimes be complicated and difficult. The Navigating Your Benefits seriesprovides common-language explanations and can help you find your way in the world of your insurance and retirement benefits: Navigating Your Benefits | S.C. PEBA (sc.gov) Other full-time benefits include longevity allowance, annual leave, sick leave, holiday pay, Sick Leave Bank, wellness benefits, Employee Assistance Program, etc. Please contact Human Resources at Human.Resources@yorkcountygov.com if you would like more information. Longevity Allowance Full-time regular county employees, elected officials, appointed officials, and judges with ten or more years of full time continuous governmental service are eligible to receive a monthly longevity allowance in addition to their regular compensation. Continuous service transferred from employment with another county, municipality, state or a political entity created by the State may contribute toward eligibility for the longevity allowance. Longevity allowances are paid according to the following schedule. Longevity Allowance Years of Continuous Service Monthly Longevity Amount 10-14 Years $20.00 15-19 Years $25.00 20-24 Years $30.00 25-29 Years $35.00 30-34 Years $40.00 35-39 Years $45.00 40+ Years $50.00 Annual Leave Probationary and regular full-time county employees that work at least twenty (20) hours per week accrue annual leave with pay. Employees in their new hire six (6) month probationary period shall not be able to use annual leave until they become regular county employees. Employees who are separating from county service shall be paid for all accrued, unused annual leave up to 360 hours provided they give York County as the employer the proper notice as required. Employees in their six (6) month New Hire probationary period who are terminated or separated from employment shall not be paid for accrued annual leave. The maximum amount of annual leave carried into each calendar year is 360 hours. Earning Rate for Full-Time Employees Full-time employees with less than ten years of continuous service earn at the rate of eight hours of paid annual leave for each month of service during a twelve months period. Full-time employees with at least ten years, but less than twenty years of continuous service will earn at the rate of ten (10) hours of paid annual leave for each month of service during a twelve month period. Full-time employees with twenty or more years of service will earn at the rate of twelve (12) hours of paid annual leave for each month of service during a twelve (12) months period. Sick Leave Full-time county employees may be entitled to earn sick leave with pay. Employees may accrue up to 1,440 hours of sick leave. Upon termination of employment with the County, employees may not be reimbursed for any unused sick leave. When a paid holiday occurs while an employee is on sick leave with pay, the day may not be charged as sick leave. Earning Rate of Sick Leave Full time employees will earn eight hours of sick leave per month of service during a twelve month period. Paid Holiday’s The following days may be observed as paid holidays for York County Employees: January - December:3 Optional Holidays per Calendar Year January: New Year’s Day andMartin Luther King Day May: Memorial Day June: Juneteenth Day July: Independence Day September: Labor Day November: Veteran’s Day,Thanksgiving Day, andFriday after Thanksgiving December: Christmas Eve,Christmas Day Training: Quality training and educational programs are available at various times for county employees in order to support workforce development that is consistent with organizational objectives. Training topics may include driver training, CPR/first aid, communication, supervisor training, workplace violence, substance abuse, and various computer related classes. Closing Date/Time: 7/22/2024 5:00 PM Eastern
Jun 21, 2024
Full Time
About us York County is located in the beautiful South Piedmont region of South Carolina. Less than a 30-minute drive to Charlotte, NC, York County is home to nearly 295,000 residents and is the fastest-growing county in South Carolina and one of the fastest-growing counties in the nation. Encompassing approximately 682 square miles, the County has a diverse landscape including rural areas, small charming towns, a rapidly growing progressive urban region, luxurious lakefront neighborhoods, and family-friendly communities. The County has nine municipalities, including the County seat of York and the County’s largest city, Rock Hill. Part of the Charlotte metropolitan area, York County possesses all the ingredients necessary for economic growth and success. The County has a robust and sustainable economy and a reputation for being business friendly. It has a well-trained workforce, affordable taxes, excellent healthcare, and easy access to the Charlotte/Douglas International Airport, which makes it extremely attractive to new and expanding businesses. The County boasts of exceptional quality of life, including high-performing schools, low crime rate, quality neighborhoods, and a variety of cultural, entertainment, and recreational opportunities. The County’s big-city amenities, along with its warm, hospitable environment, make it a location of choice for residents, visitors, and businesses alike. York County offers a variety of educational opportunities. Its award-winning public-school systems are ranked among the best in the State. There are also 18 private schools that are highly ranked and affordable. Higher educational opportunities are widely available in the region. Winthrop University, located in Rock Hill, has 6,000 students and offers undergraduate, graduate, and continuing education programs. York County Technical College has more than 90 programs and offers two-year transfer programs, along with certificate and degree programs in engineering, business, and health services. For the outdoor enthusiast, the County features everything from a renowned greenway and hiking trail system to Carowinds, one of the largest amusement parks in the southeast. Other significant parks and recreation facilities include Field Day Park, Allison Creek, Ebenezer Park, Catawba Bend Preserve, and the Anne Close Springs Greenway, a 2,100-acre nature preserve in Fort Mill, which offers outdoor opportunities for all ages. York County also has many arts and cultural events, including many museums and vibrant festivals. About our opportunity New Position! Apply Today and Be Our Next Assistant County Manager! York County Government is seeking a dynamic, visionary leader who will thrive in our rapidly growing organization. The ideal candidate will possess exceptional leadership competencies, a growth mindset, and a commitment to high performance; as well as excel in fostering a culture of continuous improvement while driving the organization forward through strategic planning. Applicants with a bachelor’s degree in Public Administration, Business, Government, or closely related field with at least five (5) years of management experience as an assistant city or county manager or administrator, or as an assistant director or department director are encouraged to apply. Upon hire, the Assistant County Manager will be assigned to support projects and key departments as strengths dictate. For more information, download our Recruitment Brochure Salary and Benefits Projected Hiring Range: $175,000 - $200,000 per year depending on qualifications Relocation Assistance and Car Allowance County Cell Phone and Laptop Comprehensive SC State Medical, Vision and Dental Insurance Life Insurance policies Deferred Compensation 401K Plans Health Savings Account (HSA) Public Loan Forgiveness Eligible Employer 11 Paid Holidays + 3 Optional Holidays SC State Retirement Plan Pension Paid Sick and Vacation Leave Longevity Compensation Sick Bank Critical Care and Cancer Insurance Policies Wellness Screenings Employee Assistance Programs Professional Development Opportunities Application Process To be considered for our next Assistant County Manager, please submit a resume, cover letter and complete an application found on our website: www.yorkcountygov.com/jobs Position will be open until filled, with the first review of applicants beginning on July 18th. York County anticipates two (2) rounds of interviews beginning with a Zoom Interview the first week of August followed by an on-site interview the third (3rd) week of August. This timeline is subject to change based on staff availability. For questions regarding this recruitment, please contact: Ashley Fay, Deputy Director of Human Resources Email: Ashley.fay@yorkcountygov.com Direct Phone #: (803) 818-6408 York County is an Equal Opportunity Employer Full-time employees are allowed to participate in group medical, dental, vision, life and disability insurance programs offered by York County Government. If employees elect to secure dependent coverage, the employee should pay the additional costs for such coverage. All statements of insurance coverage are subject to the terms, conditions, restrictions and other eligibility requirements that are set forth in various insurance plan documents. Our full-time benefits through PEBA (South Carolina Retirement Systems and State Health Plan) include health insurance, prescription benefits, dental, vision, life insurance, MoneyPlus, Health Savings Accounts, retirement (Membership in the South Carolina Retirement System is mandatory for county employees), and deferred compensation.Making decisions about your insurance and retirement benefits can sometimes be complicated and difficult. The Navigating Your Benefits seriesprovides common-language explanations and can help you find your way in the world of your insurance and retirement benefits: Navigating Your Benefits | S.C. PEBA (sc.gov) Other full-time benefits include longevity allowance, annual leave, sick leave, holiday pay, Sick Leave Bank, wellness benefits, Employee Assistance Program, etc. Please contact Human Resources at Human.Resources@yorkcountygov.com if you would like more information. Longevity Allowance Full-time regular county employees, elected officials, appointed officials, and judges with ten or more years of full time continuous governmental service are eligible to receive a monthly longevity allowance in addition to their regular compensation. Continuous service transferred from employment with another county, municipality, state or a political entity created by the State may contribute toward eligibility for the longevity allowance. Longevity allowances are paid according to the following schedule. Longevity Allowance Years of Continuous Service Monthly Longevity Amount 10-14 Years $20.00 15-19 Years $25.00 20-24 Years $30.00 25-29 Years $35.00 30-34 Years $40.00 35-39 Years $45.00 40+ Years $50.00 Annual Leave Probationary and regular full-time county employees that work at least twenty (20) hours per week accrue annual leave with pay. Employees in their new hire six (6) month probationary period shall not be able to use annual leave until they become regular county employees. Employees who are separating from county service shall be paid for all accrued, unused annual leave up to 360 hours provided they give York County as the employer the proper notice as required. Employees in their six (6) month New Hire probationary period who are terminated or separated from employment shall not be paid for accrued annual leave. The maximum amount of annual leave carried into each calendar year is 360 hours. Earning Rate for Full-Time Employees Full-time employees with less than ten years of continuous service earn at the rate of eight hours of paid annual leave for each month of service during a twelve months period. Full-time employees with at least ten years, but less than twenty years of continuous service will earn at the rate of ten (10) hours of paid annual leave for each month of service during a twelve month period. Full-time employees with twenty or more years of service will earn at the rate of twelve (12) hours of paid annual leave for each month of service during a twelve (12) months period. Sick Leave Full-time county employees may be entitled to earn sick leave with pay. Employees may accrue up to 1,440 hours of sick leave. Upon termination of employment with the County, employees may not be reimbursed for any unused sick leave. When a paid holiday occurs while an employee is on sick leave with pay, the day may not be charged as sick leave. Earning Rate of Sick Leave Full time employees will earn eight hours of sick leave per month of service during a twelve month period. Paid Holiday’s The following days may be observed as paid holidays for York County Employees: January - December:3 Optional Holidays per Calendar Year January: New Year’s Day andMartin Luther King Day May: Memorial Day June: Juneteenth Day July: Independence Day September: Labor Day November: Veteran’s Day,Thanksgiving Day, andFriday after Thanksgiving December: Christmas Eve,Christmas Day Training: Quality training and educational programs are available at various times for county employees in order to support workforce development that is consistent with organizational objectives. Training topics may include driver training, CPR/first aid, communication, supervisor training, workplace violence, substance abuse, and various computer related classes. Closing Date/Time: 7/22/2024 5:00 PM Eastern
CITY OF FRESNO, CA
Fresno, California, United States
Position Description This recruitment is Open Until Filled and may close at anytime. The Department of Parks, After School, Recreation, and Community Services (PARCS) is seeking a passionate Operations Manager to play a vital role in our mission. As a PARCS Operations Manager, you'll oversee the day-to-day operations that keep our parks, community centers, and programs thriving. You will ensure our facilities are safe, clean, and accessible, while we offer diverse recreational activities and foster strong community partnerships. This is an exceptional opportunity for a motivated individual who wants to make a real impact. The PARCS Department is divided into five operational zones, each led by a dedicated Operations Manager. These managers are the driving force behind keeping our parks, community centers, and programs running smoothly within their assigned areas. They are responsible for overseeing daily site maintenance, area wide custodial services, and ensuring a diverse range of community programs are delivered. Operations Managers also work closely with PARCS Program Managers to bring residents the vital services, recreation, and sports activities they desire. This collaborative approach ensures PARCS can make a positive impact on every neighborhood we serve. PARCS Operations Managers are supporters of the guest experience within their assigned areas. They play a crucial role in ensuring equitable access and enjoyment for all residents across the city. Each Manager, along with their team, takes the initiative to maximize the use of the parks and centers within their operational zone. A successful Operations Manager is a strategic leader who manages several key responsibilities: *Managing a complex operating budget ensuring their area runs efficiently and stays within financial limits. *Collaborating with teams to provide performance reports and working with others to track progress and measure success towards overall goals. *Overseeing all aspects of direct service delivery, including, but not limited to: -Training staff and equipping their team with the skills and knowledge to excel. -Ensuring compliance by following all regulations and safety standards. -Hiring new staff including finding and recruiting talented individuals to join the team. This is an unclassified position in which the incumbent serves at the will of the Department Director. Pay,Benefits, & Work Schedule UNIT 14: City of Fresno Management Employees Association (CFMEA) The City of Fresno offers an attractive and competitive salary and benefits package. The salary for PARCS Operations Manager is up to $10,503/month dependent upon qualifications. The employee benefits package, as noted below, is subject to change and includes: HEALTH INSURANCE: The City contributes toward monthly premiums for PPO medical, dental and vision for employee and dependents. FLEXIBLE SPENDING ACCOUNT: IRS 125 Plan for health and dependent care expenses. DEFERRED COMPENSATION: Voluntary 457 plan with Fidelity Investments to increase your retirement savings. City contributes $75 per month. SUPPLEMENTAL SICK- 40 hours per fiscal year. 80 hours lifetime maximum MANAGEMENT LEAVE: 60 hours per fiscal year. BILINGUAL PREMIUM: PAY: $100 per month ANNUAL LEAVE: Accrue 15.55 hours per month with cash out provisions. HOLIDAYS: Ten (10) City-observed annual holidays plus birthday and two (2) personal days. LIFE INSURANCE: Benefit equal to annual salary; premium paid by The City. LONG-TERM DISABILITY: Benefit equal to 66.66% of monthly salary up to $7,500 per month after 30 days of disability; premium paid by The City. HEALTH REIMBURSEMENT ARRANGEMENT: To reimburse retirement medical insurance and qualified medical expenses. BILINGUAL PREMIUM: PAY: $100 per month RETIREMENT: City of Fresno Retirement Systems, one of the best funded public systems in the state. Reciprocity with other CA public agencies. Vested in Retirement benefits after 5 years of service. City employees do not participate in Social Security. DROP (Deferred Retirement Option Program): an optional, voluntary program that allows an employee to deposit retirement benefits in a special savings account within the Retirement System while continuing to work for the City of Fresno for up to 10 years. Participation minimum is age 50 and vested. Benefits includes ownership of accumulated funds, compound interest earnings, and alternative distribution options. Additional information regarding the City of Fresno benefits is available at https://www.fresno.gov/personnel/human-resources-support/#tab-1 The Requirements Applicants must meet the minimum qualifications on or before the posted filing deadline in order to qualify for further consideration: Four (4) years of professional experience in a public parks, Public Works or public agency parks, after school, recreation or community services program, which includes or is supplemented by two (2) years of supervisory experience; AND Graduation from an accredited college or university with bachelor's degree in recreation, education, physical education, public administration, engineering, horticulture, landscaping or a closely related field. Additional qualifying experience may be substituted for the required education on a year-for-year basis. A copy of degree or college transcripts must be uploaded and included in your on-line application for verification of requirement. Possession of a valid California Driver's License at time of appointment. Candidates considered for hire must provide proof of a valid driver's license and current copy of their driving record. Proof of current Tuberculosis (TB) Test clearance, within the last two (2) years consisted with California Public Resources Code 5163. Depending upon assignment, may be required to obtain and maintain additional certificates and/or licenses. The selected candidates will be required to successfully pass a Department interview and a Department of Justice fingerprint prior to employment with the City of Fresno. How To Apply Interested and qualified applicants must submit an official City of Fresno application on-line at www.fresno.gov/jobs. For information on how to complete an on-line application, please view "Instruction Guide" on the City's website, Personnel Services Career Opportunities page, or call (559) 621-6950 for assistance. Resumes will not be accepted in lieu of a completed employment application. Only a select group from the qualified pool may be chosen for interviews based on the department's specific needs and preferences. Inquiries should be directed to: LeShea Tarver, Senior Human Resources Analyst (559) 621-6950 Leshea.Tarver@fresno.gov 2600 Fresno Street Fresno, California 93721-3614 Equal Opportunity Employer The City of Fresno is an Equal Opportunity Employer. Should you need a special accommodation due to a qualifying disability, please contact the Personnel Service Department at (559) 621-6950. Closing Date/Time: 07/25/2024
May 24, 2024
Full Time
Position Description This recruitment is Open Until Filled and may close at anytime. The Department of Parks, After School, Recreation, and Community Services (PARCS) is seeking a passionate Operations Manager to play a vital role in our mission. As a PARCS Operations Manager, you'll oversee the day-to-day operations that keep our parks, community centers, and programs thriving. You will ensure our facilities are safe, clean, and accessible, while we offer diverse recreational activities and foster strong community partnerships. This is an exceptional opportunity for a motivated individual who wants to make a real impact. The PARCS Department is divided into five operational zones, each led by a dedicated Operations Manager. These managers are the driving force behind keeping our parks, community centers, and programs running smoothly within their assigned areas. They are responsible for overseeing daily site maintenance, area wide custodial services, and ensuring a diverse range of community programs are delivered. Operations Managers also work closely with PARCS Program Managers to bring residents the vital services, recreation, and sports activities they desire. This collaborative approach ensures PARCS can make a positive impact on every neighborhood we serve. PARCS Operations Managers are supporters of the guest experience within their assigned areas. They play a crucial role in ensuring equitable access and enjoyment for all residents across the city. Each Manager, along with their team, takes the initiative to maximize the use of the parks and centers within their operational zone. A successful Operations Manager is a strategic leader who manages several key responsibilities: *Managing a complex operating budget ensuring their area runs efficiently and stays within financial limits. *Collaborating with teams to provide performance reports and working with others to track progress and measure success towards overall goals. *Overseeing all aspects of direct service delivery, including, but not limited to: -Training staff and equipping their team with the skills and knowledge to excel. -Ensuring compliance by following all regulations and safety standards. -Hiring new staff including finding and recruiting talented individuals to join the team. This is an unclassified position in which the incumbent serves at the will of the Department Director. Pay,Benefits, & Work Schedule UNIT 14: City of Fresno Management Employees Association (CFMEA) The City of Fresno offers an attractive and competitive salary and benefits package. The salary for PARCS Operations Manager is up to $10,503/month dependent upon qualifications. The employee benefits package, as noted below, is subject to change and includes: HEALTH INSURANCE: The City contributes toward monthly premiums for PPO medical, dental and vision for employee and dependents. FLEXIBLE SPENDING ACCOUNT: IRS 125 Plan for health and dependent care expenses. DEFERRED COMPENSATION: Voluntary 457 plan with Fidelity Investments to increase your retirement savings. City contributes $75 per month. SUPPLEMENTAL SICK- 40 hours per fiscal year. 80 hours lifetime maximum MANAGEMENT LEAVE: 60 hours per fiscal year. BILINGUAL PREMIUM: PAY: $100 per month ANNUAL LEAVE: Accrue 15.55 hours per month with cash out provisions. HOLIDAYS: Ten (10) City-observed annual holidays plus birthday and two (2) personal days. LIFE INSURANCE: Benefit equal to annual salary; premium paid by The City. LONG-TERM DISABILITY: Benefit equal to 66.66% of monthly salary up to $7,500 per month after 30 days of disability; premium paid by The City. HEALTH REIMBURSEMENT ARRANGEMENT: To reimburse retirement medical insurance and qualified medical expenses. BILINGUAL PREMIUM: PAY: $100 per month RETIREMENT: City of Fresno Retirement Systems, one of the best funded public systems in the state. Reciprocity with other CA public agencies. Vested in Retirement benefits after 5 years of service. City employees do not participate in Social Security. DROP (Deferred Retirement Option Program): an optional, voluntary program that allows an employee to deposit retirement benefits in a special savings account within the Retirement System while continuing to work for the City of Fresno for up to 10 years. Participation minimum is age 50 and vested. Benefits includes ownership of accumulated funds, compound interest earnings, and alternative distribution options. Additional information regarding the City of Fresno benefits is available at https://www.fresno.gov/personnel/human-resources-support/#tab-1 The Requirements Applicants must meet the minimum qualifications on or before the posted filing deadline in order to qualify for further consideration: Four (4) years of professional experience in a public parks, Public Works or public agency parks, after school, recreation or community services program, which includes or is supplemented by two (2) years of supervisory experience; AND Graduation from an accredited college or university with bachelor's degree in recreation, education, physical education, public administration, engineering, horticulture, landscaping or a closely related field. Additional qualifying experience may be substituted for the required education on a year-for-year basis. A copy of degree or college transcripts must be uploaded and included in your on-line application for verification of requirement. Possession of a valid California Driver's License at time of appointment. Candidates considered for hire must provide proof of a valid driver's license and current copy of their driving record. Proof of current Tuberculosis (TB) Test clearance, within the last two (2) years consisted with California Public Resources Code 5163. Depending upon assignment, may be required to obtain and maintain additional certificates and/or licenses. The selected candidates will be required to successfully pass a Department interview and a Department of Justice fingerprint prior to employment with the City of Fresno. How To Apply Interested and qualified applicants must submit an official City of Fresno application on-line at www.fresno.gov/jobs. For information on how to complete an on-line application, please view "Instruction Guide" on the City's website, Personnel Services Career Opportunities page, or call (559) 621-6950 for assistance. Resumes will not be accepted in lieu of a completed employment application. Only a select group from the qualified pool may be chosen for interviews based on the department's specific needs and preferences. Inquiries should be directed to: LeShea Tarver, Senior Human Resources Analyst (559) 621-6950 Leshea.Tarver@fresno.gov 2600 Fresno Street Fresno, California 93721-3614 Equal Opportunity Employer The City of Fresno is an Equal Opportunity Employer. Should you need a special accommodation due to a qualifying disability, please contact the Personnel Service Department at (559) 621-6950. Closing Date/Time: 07/25/2024
CITY OF RIVERSIDE, CA
Riverside, California, United States
The Position The Utilities General Manager recruitment is being facilitated by Koff & Associates . CLICK HERE to apply! The salary range is $220,320 - $316,740 annually, with a performance-based merit range from $316,740 - $364,248. The ideal candidate will be an inclusive, creative, thought leader with a skill set of creating a solid culture of employee empowerment and high performance. The successful candidate will have excellent communication and interpersonal skills able to build and foster strong working relationships with elected officials, leadership, staff, community and business partners. The selected candidate will have a track record of success in the water and/or energy industries and be comfortable working in an active labor environment and demonstrate the ability to effectively lead and guide an organization that embraces best practices and advanced technology to achieve RPU’s goals. The ideal candidate will possess a passion for public service and pursuing professional success and efficiencies in alignment with the mission and vision of the City of Riverside. * This position is designated as Non-Classified and is exempt from the classified service. The Incumbent shall be appointed "at-will" and serve at the pleasure of the City Manager. Positions in this classification may be eligible to have salary increased to a maximum of fifteen percent beyond the regularly assigned top of the salary range for "outstanding performance", subject to City Manager approval. Work Performed Duties may include, but are not limited to, the following: Direct and participate in the development and implementation of goals, objectives, policies, and procedures. Plan, direct, and review the design, construction, operation, and maintenance of electric utility systems. Plan, direct, and review the design, construction, operation, and maintenance of the domestic and irrigation water systems. Develop overall policies and financial resource and facility plans for electric and water utilities in conjunction with key staff personnel and specialized consultants. Conduct resource planning with other electric utilities requiring negotiations involving complex terms and conditions for integrated power resources and for participation in joint ownership of generation and transmission facilities. Confer with division heads to review current and proposed projects, work schedules, organization, and personnel problems. Direct the preparation of technical and administrative reports; present reports and recommendations to the City Manager, Board of Public Utilities, and City Council. Coordinate with consultants and other agencies on regulatory and legislative matters affecting utility operations; testify before state and federal regulatory and legislative bodies as required. Review with staff and other agencies plans for enhancing and protecting the quality and adequacy of extensive water resources owned by the City. Establish guidelines for the development of electric and water sales, rules, and regulations and the issuance of revenue bonds. Develop general procedures for control of division activities. Participate in industry and professional conferences and speak before civic and community groups regarding plans and policies. Direct and participate in the preparation of the capital improvement plan and budget. Coordinate department activities with other City departments and with outside agencies. Select, supervise, train, and evaluate professional, technical, and clerical subordinates. Qualifications Education: Equivalent to a Bachelor’s Degree from an accredited college or university with major work in civil or electrical engineering supplemented by graduate training in public administration. Experience: Five years of progressively responsible experience in utilities planning, coordinating, and financing. Necessary Special Requirement: Possession of an appropriate, valid class “C” California Motor Vehicle Operator’s License. Selection Process If interested, view the (Hyperlink Brochure) and visit the Koff & Associates website . To be considered, please submit: Resume Cover Letter Five (5) work related references NOTE: Resumes should reflect years and months of positions held, as well as size of past organization(s). The final filing date is Monday , July 22, 2024 . For additional information, please contact: Frank Rojas Phone: 510-495-0448 frank_rojas@ajg.com OR Amanda Kreller Phone: 707-687-2194 amanda_kreller@ajg.com Website: https://koffassociates.com/ Resumes will be screened by Koff & Associates and candidates with the most relevant qualifications will be invited to interview with Koff & Associates. Results will be reported to the City of Riverside and the City will select candidates to participate in panel interviews. Extensive reference and background checks will be completed on the selected candidate. The City offers an attractive benefits package, the central provisions of which are as follows: Retirement for Classic Members - For employees hired after 1/1/2013 who are CLASSIC MEMBERS of California Public Employees' Retirement System (CalPERS) or a reciprocal agency as of 12/31/12 and have not been separated from service from such agency for six months or more, the retirement benefit shall be 2.7 % @ age 55; 3 year final compensation. The required employee contribution is 8%. The City does not participate in Social Security; thus, employees do not bear this additional 6.2% expense. Retirement for New Members - For employees hired 1/1/2013 or later and who ARE NOT a member of the California Public Employees' Retirement System (CalPERS) or a reciprocal agency as of 12/31/12, or those who have been separated from a public agency which contracts with CalPERS or a reciprocal agency for six months or more, the retirement benefit shall be 2% at age 62; 3 year final compensation. The required employee contribution is 50% of the normal cost. And is subject to change per CalPERS every fiscal year. The City does not participate in Social Security; thus, employees do not bear this additional 6.2% expense. Health Insurance - The City offers six health insurance plans and contributes up to $1,516 per month for HMO plans (family coverage). Dental Insurance - The City provides three dental insurance plans and contributes up to $45 per month. Vision Insurance - The City provides vision coverage through Vision Service Plan (VSP) for employees and their dependents that are enrolled in medical coverage. Life Insurance - The City provides and pays for term life insurance with accidental death and dismemberment equal to two times the annual salary rounded to the next highest $1,000 up to a maximum of $700,000 plus AD&D. Additional Life Insurance is available and voluntary for employee and eligible dependents (up to $300k). Deferred Compensation - The City contributes $100 per month with a minimum employee contribution of $12.50 per check. Participation in the deferred compensation plan is optional. Leave Benefits - Includes all typical vacation, sick leave, bereavement leave, and holiday benefits. Flexible Spending Account - The City offers a Health Care and Dependent Care Flexible Spending Plan for optional participation. Long Term Disability - The City offers optional enrollment in the Long Term Disability Plan. LegalEase Plan - Optional legal services plan for employees and eligible dependents. Critical Illness Plan - Optional critical illness insurance plan for employees and eligible dependents. Administration Leave- 80 hours a fiscal year For additional benefits information, please visit the following website: https://www.riversideca.gov/human/employee-hub/benefits/about-1 Closing Date/Time: 7/22/2024 11:59 PM Pacific
Jun 18, 2024
Full Time
The Position The Utilities General Manager recruitment is being facilitated by Koff & Associates . CLICK HERE to apply! The salary range is $220,320 - $316,740 annually, with a performance-based merit range from $316,740 - $364,248. The ideal candidate will be an inclusive, creative, thought leader with a skill set of creating a solid culture of employee empowerment and high performance. The successful candidate will have excellent communication and interpersonal skills able to build and foster strong working relationships with elected officials, leadership, staff, community and business partners. The selected candidate will have a track record of success in the water and/or energy industries and be comfortable working in an active labor environment and demonstrate the ability to effectively lead and guide an organization that embraces best practices and advanced technology to achieve RPU’s goals. The ideal candidate will possess a passion for public service and pursuing professional success and efficiencies in alignment with the mission and vision of the City of Riverside. * This position is designated as Non-Classified and is exempt from the classified service. The Incumbent shall be appointed "at-will" and serve at the pleasure of the City Manager. Positions in this classification may be eligible to have salary increased to a maximum of fifteen percent beyond the regularly assigned top of the salary range for "outstanding performance", subject to City Manager approval. Work Performed Duties may include, but are not limited to, the following: Direct and participate in the development and implementation of goals, objectives, policies, and procedures. Plan, direct, and review the design, construction, operation, and maintenance of electric utility systems. Plan, direct, and review the design, construction, operation, and maintenance of the domestic and irrigation water systems. Develop overall policies and financial resource and facility plans for electric and water utilities in conjunction with key staff personnel and specialized consultants. Conduct resource planning with other electric utilities requiring negotiations involving complex terms and conditions for integrated power resources and for participation in joint ownership of generation and transmission facilities. Confer with division heads to review current and proposed projects, work schedules, organization, and personnel problems. Direct the preparation of technical and administrative reports; present reports and recommendations to the City Manager, Board of Public Utilities, and City Council. Coordinate with consultants and other agencies on regulatory and legislative matters affecting utility operations; testify before state and federal regulatory and legislative bodies as required. Review with staff and other agencies plans for enhancing and protecting the quality and adequacy of extensive water resources owned by the City. Establish guidelines for the development of electric and water sales, rules, and regulations and the issuance of revenue bonds. Develop general procedures for control of division activities. Participate in industry and professional conferences and speak before civic and community groups regarding plans and policies. Direct and participate in the preparation of the capital improvement plan and budget. Coordinate department activities with other City departments and with outside agencies. Select, supervise, train, and evaluate professional, technical, and clerical subordinates. Qualifications Education: Equivalent to a Bachelor’s Degree from an accredited college or university with major work in civil or electrical engineering supplemented by graduate training in public administration. Experience: Five years of progressively responsible experience in utilities planning, coordinating, and financing. Necessary Special Requirement: Possession of an appropriate, valid class “C” California Motor Vehicle Operator’s License. Selection Process If interested, view the (Hyperlink Brochure) and visit the Koff & Associates website . To be considered, please submit: Resume Cover Letter Five (5) work related references NOTE: Resumes should reflect years and months of positions held, as well as size of past organization(s). The final filing date is Monday , July 22, 2024 . For additional information, please contact: Frank Rojas Phone: 510-495-0448 frank_rojas@ajg.com OR Amanda Kreller Phone: 707-687-2194 amanda_kreller@ajg.com Website: https://koffassociates.com/ Resumes will be screened by Koff & Associates and candidates with the most relevant qualifications will be invited to interview with Koff & Associates. Results will be reported to the City of Riverside and the City will select candidates to participate in panel interviews. Extensive reference and background checks will be completed on the selected candidate. The City offers an attractive benefits package, the central provisions of which are as follows: Retirement for Classic Members - For employees hired after 1/1/2013 who are CLASSIC MEMBERS of California Public Employees' Retirement System (CalPERS) or a reciprocal agency as of 12/31/12 and have not been separated from service from such agency for six months or more, the retirement benefit shall be 2.7 % @ age 55; 3 year final compensation. The required employee contribution is 8%. The City does not participate in Social Security; thus, employees do not bear this additional 6.2% expense. Retirement for New Members - For employees hired 1/1/2013 or later and who ARE NOT a member of the California Public Employees' Retirement System (CalPERS) or a reciprocal agency as of 12/31/12, or those who have been separated from a public agency which contracts with CalPERS or a reciprocal agency for six months or more, the retirement benefit shall be 2% at age 62; 3 year final compensation. The required employee contribution is 50% of the normal cost. And is subject to change per CalPERS every fiscal year. The City does not participate in Social Security; thus, employees do not bear this additional 6.2% expense. Health Insurance - The City offers six health insurance plans and contributes up to $1,516 per month for HMO plans (family coverage). Dental Insurance - The City provides three dental insurance plans and contributes up to $45 per month. Vision Insurance - The City provides vision coverage through Vision Service Plan (VSP) for employees and their dependents that are enrolled in medical coverage. Life Insurance - The City provides and pays for term life insurance with accidental death and dismemberment equal to two times the annual salary rounded to the next highest $1,000 up to a maximum of $700,000 plus AD&D. Additional Life Insurance is available and voluntary for employee and eligible dependents (up to $300k). Deferred Compensation - The City contributes $100 per month with a minimum employee contribution of $12.50 per check. Participation in the deferred compensation plan is optional. Leave Benefits - Includes all typical vacation, sick leave, bereavement leave, and holiday benefits. Flexible Spending Account - The City offers a Health Care and Dependent Care Flexible Spending Plan for optional participation. Long Term Disability - The City offers optional enrollment in the Long Term Disability Plan. LegalEase Plan - Optional legal services plan for employees and eligible dependents. Critical Illness Plan - Optional critical illness insurance plan for employees and eligible dependents. Administration Leave- 80 hours a fiscal year For additional benefits information, please visit the following website: https://www.riversideca.gov/human/employee-hub/benefits/about-1 Closing Date/Time: 7/22/2024 11:59 PM Pacific
CITY OF OAKLAND, CA
Oakland, California, United States
The Position The City of Oakland is an equal opportunity employer that values workforce diversity, inclusion, and equity. Oakland has a long history of activism around issues of justice and equity. Both oppression and this resistance to oppression have shaped the city’s historical roots and the lives of its residents to this day. As public servants in one of the most diverse cities in the nation, we strive to develop employees who understand the harm and impacts of systemic inequity to create lasting, meaningful outcomes for everyone. Oakland strives to establish an environment that embraces the richness of culture, community, and individualism of employees. Why join the City of Oakland Department of Public Works? The City of Oakland is recruiting to fill one (1) Facilities Complex Manager vacancy in the Facilities Division within the Oakland Public Works Department. The Facilities Division is responsible for maintaining the city's infrastructure through various maintenance teams, encompassing custodial services, engineering across all disciplines, contracting and oversight, customer service, real estate tenant maintenance (limited to City-provided services with direct tenant communication), emergency services, attendance at council meetings as needed, budget management, and staffing. The division's key objectives include providing prompt customer service and communication, ensuring safety, maintaining the city's facilities with pride and excellence, implementing an effective preventative maintenance program, evaluating facilities project requests and contracts, overseeing contractor work, and fostering strong communication with contractors and city departments. The Facilities Complex Manager reports directly to the Building Services Manager and is responsible for the overall operations and management of the City Facilities; develops standard operating procedures and policies; reviews and provides recommendations for leases; manages the City’s security contract; functions as a liaison between City and security contract provider; and trains and supervises assigned staff. We are looking for someone who is: A strong leader, capable of motivating a team, establishing clear goals, and ensuring they are achieved. Skilled in facilitating and conducting training for staff. A team builder that fosters teamwork and collaboration. Proficient in Microsoft Office and Web-based tools . A strong communicator and can convey ideas clearly. Highly organized and able to prioritize tasks effectively. What you will typically be responsible for: Overseeing the management of City facilities, maintenance, custodial, and security guard operations provided by a private company. Developing policies and procedures for the day-to-day operations of the buildings and facilities; ensuring compliance with health and safety standards, including California Occupational Safety & Health Administration (Cal/OSHA) and other regulatory agencies; and investigating and responding to health and/or safety violations. Developing and implementing minor modifications to meet Americans with Disabilities Act (ADA) requirements for facility access. Administering and monitoring the budget; and overseeing fiscal operations including payments, contract administration, purchasing, and revenues. Reviewing reports on the conditions of buildings and making administrative recommendations on building repairs and renovations; preparing bid specifications and negotiating contracts with contractors and consultants. Coordinating and assisting with emergency response efforts with other emergency responders and City staff. Supervising and evaluating staff Read the complete job description by clicking this Facilities Complex Manager A few reasons you might love this job: You will be responsible for overseeing various aspects of facility and maintenance management which makes the job exciting and offers opportunities for continuous learning and professional development. You will impact the experience of occupants, visitors, and tenants by ensuring City buildings are well-maintained and functional. You will be a part of a team whose mission is to help make the City of Oakland better by maintaining a high level of customer service. You will help create a city where diversity has been maintained, racial disparities have been eliminated, and racial equity has been achieved. A few challenges you might face in this job: You will be required to work irregular hours, including evenings, weekends, and holidays, especially during emergencies or events. You will handle multiple tasks simultaneously, dealing with emergencies, and addressing unexpected issues, which can lead to high levels of stress and pressure. You will be responsible for managing facility and maintenance services for aging buildings, where budget limitations and resource constraints may hinder the effective implementation of desired improvements to address maintenance needs. You will have to travel to various facilities throughout the City. Competencies Required: Analyzing & Interpreting Data: Drawing meaning and conclusions from quantitative or qualitative data Critical Thinking: Analytically and logically evaluating information, propositions, and claims Decision Making: Choosing optimal courses of action in a timely manner Legal & Regulatory Navigation: Understanding, interpreting, and ensuring compliance with laws and regulations Professional & Technical Expertise: Applying technical subject matter to the job Safety Focus: Showing vigilance and care in identifying and addressing health risks and safety hazards Attention to Detail: Focusing on the details of work content, work steps, and final work products Displaying Ownership and Accountability: Holding self and others accountable for measurable high-quality, timely, and cost-effective results. Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships Handling & Resolving Conflict: Managing interpersonally strained situations Leadership: Guiding and encouraging others to accomplish a common goal Managing Performance: Ensuring superior individual and group performance Leading Cross-Functional Collaboration: Demonstrating cooperation and teamwork while working within and across divisions, functions, or teams *Click on the link below to see a video on what it's like to work for the City of Oakland! Working for the City of Oakland Minimum Requirements for Application This recruitment will produce two eligible lists. The restricted list will be for full-time, permanent part-time, or part-time City and Port of Oakland employees who meet the minimum qualifications. The open list will be for all other applicants who meet the minimum qualifications. Education: A Bachelor's degree from an accredited college or university in facility management, real estate, business or public administration or a closely related field. Experience: Five (5) years of progressively responsible work experience in building management, including construction, custodial services, security services, general building maintenance or comparable experience. Experience must include three (3) years of experience supervising staff. Desirable Qualifications: Skilled in various Microsoft Office software applications Experience in maintenance, custodial, or engineering and sustainability management Possession of a Project Management Certification Familiar with Oracle and Cityworks software application Supplemental Information The City of Oakland works with a Civil Service system. Applicants apply online, and HR staff reviews their experience, education, and training listed on the application against the “minimum qualifications” listed for each position. Candidates who demonstrate that they meet the minimum qualification requirements are then invited to participate in an assessment process (or testing) to measure their knowledge, skills, and abilities in job-related areas. Candidates who do not demonstrate that they meet the minimum qualification requirements will have an opportunity to request a final review. Candidates must request a final review within 5 business days of being notified that they did not meet the minimum qualifications. In the final review, candidates may clarify information already provided on their application. No additional work history, education, or certifications will be accepted. Any decisions made during this review process will be final. For this recruitment, all qualified applicants will be invited to the structured interview (sometimes referred to as an Oral Exam). The tentative date of the structured interview is the week of July 22, 2024. For some recruitments, more than one type of assessment may be used. Depending on the number of candidates who pass the first assessment (multiple-choice test, structured interview, writing exercise, performance exam) you may be asked to complete a secondary assessment before the recruitment is finalized. If a secondary assessment is scheduled, you will be notified by email with specific details. If a secondary assessment is not scheduled, department hiring interviews will occur during this time frame. Candidates who pass each stage in the process will be placed on an eligible list. Some candidates may receive extra points, for example, if you are a Veteran with an honorable discharge, or if you are a current City of Oakland resident. If you’re applying to a “restricted” posting and you are eligible as a current City employee, you may also receive additional points for your City service. Extra points are only applied to passing scores, so if you do not pass every element of the testing process, you cannot use extra points to pass. The City of Oakland reserves the right to modify the selection process and date of examination as necessary to conform to administrative or business necessity. The information contained in this announcement is subject to change and does not constitute either an expressed or implied contract. What’s in it for you? Work/Life Balance: 37.5 hour work weeks 15 paid holidays Vacation: 2 weeks per year minimum with the ability to accrue more depending on public sector years of service Retirement: CalPERS (California Public Employees’ Retirement System) with a pension formula of 2.5% @ 55 (for Classic CalPERS members) and 2% @ 62 for new CalPERS members. Classic Employees contribute 8% of pre-tax wages. The City of Oakland does not participate in Social Security Health: The City of Oakland pays the full cost of employee and eligible dependent coverage at the Kaiser rate. Other plans include Anthem, Blue Shield, United Health Care, and other HMO and PPO plans Dental: Delta Dental full premium for employees and eligible dependents Vision: VSP full premium for employees and eligible dependents Sick leave: Employees accrue 12 days per year Deferred Compensation: 457(b) pre-tax plan and an after-tax ROTH 401(k)plan Other benefits include a Flexible Spending Account, Wellness Program, Employee Assistance Program, Tuition Reimbursement, Life Insurance up to $200k & Employee Training. Applicants are required to submit criminal history information upon request after receiving a conditional offer of employment. If the requested information is not furnished in a timely manner, applicants will not qualify for further consideration and will be removed from the eligible list. Disaster Service Workers All employees are designated Disaster Service Workers through state and local law. Employees are required to complete all Disaster Service Worker-related training as assigned and to return to work as ordered in the event of an emergency. How to Apply Apply prior to the closing time of the job announcement and allow at least two to three hours to submit your application if you are a new user of the system. APPLICATIONS ARE ACCEPTED ONLINE ONLY. You may apply and view current openings by visiting our employment opportunities webpage at: http://agency.governmentjobs.com/oaklandca/default.cfm. If you do not have access to a computer, there are computer stations available at any City of Oakland Public Library. There are also workstations at the Human Resources Management Department, 150 Frank H. Ogawa Plaza, 2nd Floor, Oakland, CA 94612. Workstations are available during regular business hours (normally 9:00 a.m. to 5:00 p.m.). Our online application system is provided by GovernmentJobs. If you have problems while applying online, please contact GovernmentJobs Live Applicant Support at (855) 524-5627 between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday. You may also call the City of Oakland Human Resources Management Department during regular business hours at (510) 238-3112 for information; however, we are unable to provide technical support for the online application system. For recruitment-specific questions, please contact Mary Ann Gonzales, Sr. HR Analyst at mgonzales@oaklandca.gov. The City of Oakland is committed to the wellbeing of its employees and offers comprehensive health and wellness services along with an array of other benefits for most positions. Benefits may include*: • CalPERS Medical • Dental • Vision • Medical Waiver Plan - Cash-In-Lieu • Flexible Spending Accounts • Commuter Benefits • Group & Supplemental Life Insurance • Employee Assistance Program (EAP) • Guaranteed Ride Home (GRH) • Pension Benefits • Deferred Compensation * Specific benefits may vary depending on the assignedspecific bargaining unit. Information regarding most benefits can be reviewed here: Employee Benefits Information Current MOUs may be reviewed here: City of Oakland Labor Agreements Closing Date/Time: 7/1/2024 11:59 PM Pacific
Jun 18, 2024
Full Time
The Position The City of Oakland is an equal opportunity employer that values workforce diversity, inclusion, and equity. Oakland has a long history of activism around issues of justice and equity. Both oppression and this resistance to oppression have shaped the city’s historical roots and the lives of its residents to this day. As public servants in one of the most diverse cities in the nation, we strive to develop employees who understand the harm and impacts of systemic inequity to create lasting, meaningful outcomes for everyone. Oakland strives to establish an environment that embraces the richness of culture, community, and individualism of employees. Why join the City of Oakland Department of Public Works? The City of Oakland is recruiting to fill one (1) Facilities Complex Manager vacancy in the Facilities Division within the Oakland Public Works Department. The Facilities Division is responsible for maintaining the city's infrastructure through various maintenance teams, encompassing custodial services, engineering across all disciplines, contracting and oversight, customer service, real estate tenant maintenance (limited to City-provided services with direct tenant communication), emergency services, attendance at council meetings as needed, budget management, and staffing. The division's key objectives include providing prompt customer service and communication, ensuring safety, maintaining the city's facilities with pride and excellence, implementing an effective preventative maintenance program, evaluating facilities project requests and contracts, overseeing contractor work, and fostering strong communication with contractors and city departments. The Facilities Complex Manager reports directly to the Building Services Manager and is responsible for the overall operations and management of the City Facilities; develops standard operating procedures and policies; reviews and provides recommendations for leases; manages the City’s security contract; functions as a liaison between City and security contract provider; and trains and supervises assigned staff. We are looking for someone who is: A strong leader, capable of motivating a team, establishing clear goals, and ensuring they are achieved. Skilled in facilitating and conducting training for staff. A team builder that fosters teamwork and collaboration. Proficient in Microsoft Office and Web-based tools . A strong communicator and can convey ideas clearly. Highly organized and able to prioritize tasks effectively. What you will typically be responsible for: Overseeing the management of City facilities, maintenance, custodial, and security guard operations provided by a private company. Developing policies and procedures for the day-to-day operations of the buildings and facilities; ensuring compliance with health and safety standards, including California Occupational Safety & Health Administration (Cal/OSHA) and other regulatory agencies; and investigating and responding to health and/or safety violations. Developing and implementing minor modifications to meet Americans with Disabilities Act (ADA) requirements for facility access. Administering and monitoring the budget; and overseeing fiscal operations including payments, contract administration, purchasing, and revenues. Reviewing reports on the conditions of buildings and making administrative recommendations on building repairs and renovations; preparing bid specifications and negotiating contracts with contractors and consultants. Coordinating and assisting with emergency response efforts with other emergency responders and City staff. Supervising and evaluating staff Read the complete job description by clicking this Facilities Complex Manager A few reasons you might love this job: You will be responsible for overseeing various aspects of facility and maintenance management which makes the job exciting and offers opportunities for continuous learning and professional development. You will impact the experience of occupants, visitors, and tenants by ensuring City buildings are well-maintained and functional. You will be a part of a team whose mission is to help make the City of Oakland better by maintaining a high level of customer service. You will help create a city where diversity has been maintained, racial disparities have been eliminated, and racial equity has been achieved. A few challenges you might face in this job: You will be required to work irregular hours, including evenings, weekends, and holidays, especially during emergencies or events. You will handle multiple tasks simultaneously, dealing with emergencies, and addressing unexpected issues, which can lead to high levels of stress and pressure. You will be responsible for managing facility and maintenance services for aging buildings, where budget limitations and resource constraints may hinder the effective implementation of desired improvements to address maintenance needs. You will have to travel to various facilities throughout the City. Competencies Required: Analyzing & Interpreting Data: Drawing meaning and conclusions from quantitative or qualitative data Critical Thinking: Analytically and logically evaluating information, propositions, and claims Decision Making: Choosing optimal courses of action in a timely manner Legal & Regulatory Navigation: Understanding, interpreting, and ensuring compliance with laws and regulations Professional & Technical Expertise: Applying technical subject matter to the job Safety Focus: Showing vigilance and care in identifying and addressing health risks and safety hazards Attention to Detail: Focusing on the details of work content, work steps, and final work products Displaying Ownership and Accountability: Holding self and others accountable for measurable high-quality, timely, and cost-effective results. Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships Handling & Resolving Conflict: Managing interpersonally strained situations Leadership: Guiding and encouraging others to accomplish a common goal Managing Performance: Ensuring superior individual and group performance Leading Cross-Functional Collaboration: Demonstrating cooperation and teamwork while working within and across divisions, functions, or teams *Click on the link below to see a video on what it's like to work for the City of Oakland! Working for the City of Oakland Minimum Requirements for Application This recruitment will produce two eligible lists. The restricted list will be for full-time, permanent part-time, or part-time City and Port of Oakland employees who meet the minimum qualifications. The open list will be for all other applicants who meet the minimum qualifications. Education: A Bachelor's degree from an accredited college or university in facility management, real estate, business or public administration or a closely related field. Experience: Five (5) years of progressively responsible work experience in building management, including construction, custodial services, security services, general building maintenance or comparable experience. Experience must include three (3) years of experience supervising staff. Desirable Qualifications: Skilled in various Microsoft Office software applications Experience in maintenance, custodial, or engineering and sustainability management Possession of a Project Management Certification Familiar with Oracle and Cityworks software application Supplemental Information The City of Oakland works with a Civil Service system. Applicants apply online, and HR staff reviews their experience, education, and training listed on the application against the “minimum qualifications” listed for each position. Candidates who demonstrate that they meet the minimum qualification requirements are then invited to participate in an assessment process (or testing) to measure their knowledge, skills, and abilities in job-related areas. Candidates who do not demonstrate that they meet the minimum qualification requirements will have an opportunity to request a final review. Candidates must request a final review within 5 business days of being notified that they did not meet the minimum qualifications. In the final review, candidates may clarify information already provided on their application. No additional work history, education, or certifications will be accepted. Any decisions made during this review process will be final. For this recruitment, all qualified applicants will be invited to the structured interview (sometimes referred to as an Oral Exam). The tentative date of the structured interview is the week of July 22, 2024. For some recruitments, more than one type of assessment may be used. Depending on the number of candidates who pass the first assessment (multiple-choice test, structured interview, writing exercise, performance exam) you may be asked to complete a secondary assessment before the recruitment is finalized. If a secondary assessment is scheduled, you will be notified by email with specific details. If a secondary assessment is not scheduled, department hiring interviews will occur during this time frame. Candidates who pass each stage in the process will be placed on an eligible list. Some candidates may receive extra points, for example, if you are a Veteran with an honorable discharge, or if you are a current City of Oakland resident. If you’re applying to a “restricted” posting and you are eligible as a current City employee, you may also receive additional points for your City service. Extra points are only applied to passing scores, so if you do not pass every element of the testing process, you cannot use extra points to pass. The City of Oakland reserves the right to modify the selection process and date of examination as necessary to conform to administrative or business necessity. The information contained in this announcement is subject to change and does not constitute either an expressed or implied contract. What’s in it for you? Work/Life Balance: 37.5 hour work weeks 15 paid holidays Vacation: 2 weeks per year minimum with the ability to accrue more depending on public sector years of service Retirement: CalPERS (California Public Employees’ Retirement System) with a pension formula of 2.5% @ 55 (for Classic CalPERS members) and 2% @ 62 for new CalPERS members. Classic Employees contribute 8% of pre-tax wages. The City of Oakland does not participate in Social Security Health: The City of Oakland pays the full cost of employee and eligible dependent coverage at the Kaiser rate. Other plans include Anthem, Blue Shield, United Health Care, and other HMO and PPO plans Dental: Delta Dental full premium for employees and eligible dependents Vision: VSP full premium for employees and eligible dependents Sick leave: Employees accrue 12 days per year Deferred Compensation: 457(b) pre-tax plan and an after-tax ROTH 401(k)plan Other benefits include a Flexible Spending Account, Wellness Program, Employee Assistance Program, Tuition Reimbursement, Life Insurance up to $200k & Employee Training. Applicants are required to submit criminal history information upon request after receiving a conditional offer of employment. If the requested information is not furnished in a timely manner, applicants will not qualify for further consideration and will be removed from the eligible list. Disaster Service Workers All employees are designated Disaster Service Workers through state and local law. Employees are required to complete all Disaster Service Worker-related training as assigned and to return to work as ordered in the event of an emergency. How to Apply Apply prior to the closing time of the job announcement and allow at least two to three hours to submit your application if you are a new user of the system. APPLICATIONS ARE ACCEPTED ONLINE ONLY. You may apply and view current openings by visiting our employment opportunities webpage at: http://agency.governmentjobs.com/oaklandca/default.cfm. If you do not have access to a computer, there are computer stations available at any City of Oakland Public Library. There are also workstations at the Human Resources Management Department, 150 Frank H. Ogawa Plaza, 2nd Floor, Oakland, CA 94612. Workstations are available during regular business hours (normally 9:00 a.m. to 5:00 p.m.). Our online application system is provided by GovernmentJobs. If you have problems while applying online, please contact GovernmentJobs Live Applicant Support at (855) 524-5627 between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday. You may also call the City of Oakland Human Resources Management Department during regular business hours at (510) 238-3112 for information; however, we are unable to provide technical support for the online application system. For recruitment-specific questions, please contact Mary Ann Gonzales, Sr. HR Analyst at mgonzales@oaklandca.gov. The City of Oakland is committed to the wellbeing of its employees and offers comprehensive health and wellness services along with an array of other benefits for most positions. Benefits may include*: • CalPERS Medical • Dental • Vision • Medical Waiver Plan - Cash-In-Lieu • Flexible Spending Accounts • Commuter Benefits • Group & Supplemental Life Insurance • Employee Assistance Program (EAP) • Guaranteed Ride Home (GRH) • Pension Benefits • Deferred Compensation * Specific benefits may vary depending on the assignedspecific bargaining unit. Information regarding most benefits can be reviewed here: Employee Benefits Information Current MOUs may be reviewed here: City of Oakland Labor Agreements Closing Date/Time: 7/1/2024 11:59 PM Pacific
Role Information Technology Services has a management position for a highly skilled and experienced Service Desk Manager to join our dynamic team! Our ideal candidate for this senior level management position will have direct experience in the following areas: Oversight and management of a customer-centric IT support team and records management operation; utilizing enterprise ticketing systems such as ServiceNow or equivalent; leveraging service delivery methodologies such as ITIL/ITSM. Review the full classification specification for Technology Unit Manager. Major Duties, Responsibilities Daily activities will include, but not limited to: Manage IT staff to efficiently deliver first level and second level customer support services. Ensure that all processes are thoroughly documented through Standard Operating Procedures (SOPs) and consistent with policies and standards. Coordinate and manage customer satisfaction with all relevant stakeholders. Create effective service support metrics for all customers and Key Performance Indicators (KPIs) for all services and internal staff. Instill a culture of a shared goal and vision, where every team member is aware of and accountable for continuous improvement and delivering their best customer service. Be a part of a collaborative management team. Contribute to and champion departmental mission, vision, and goals. Minimum Qualifications Education: Bachelor’s Degree in Information Systems or closely related field. Experience: A minimum of five (5) years of experience in IT management, staff development, organizational budgeting, personnel management, and/or related field(s). An equivalent combination of directly related work experience and education may substitute for the degree requirement on a year-per-year basis. Additional Requirements: Must possess a valid Arizona driver’s license. EMPLOYEE BENEFITS Yavapai County Government offers a comprehensive employee benefits package to Full-Time employees working 30 or more hours per week that includes but is not limited to: • 10 Paid Holidays Per Year • Annual Leave • Employee Assistance Program (EAP) • Health Care Insurance - Medical, Dental, Vision • Life Insurance • Long-Term & Short-Term Disability • Retirement Plans • Sick Leave • Tuition Reimbursement Program ELECTIVE COVERAGE • 457 Deferred Compensation Program • Dependent Health Care Insurance - Medical, Dental, Vision • Flexible Spending Account (FSA) • Health Savings Account (HSA) • Short-Term Disability • Supplemental Life (for employees & dependents) PLEASE NOTE • Part-Time , Temporary and Seasonal employees accrue Sick Leave based on hours worked. • Part-Time employees have limited benefits available. • Temporary and Seasonal employees are not eligible to accrue Annual Leave. Click here to view our benefits summary. Closing Date/Time: Continuous
Jun 17, 2024
Full Time
Role Information Technology Services has a management position for a highly skilled and experienced Service Desk Manager to join our dynamic team! Our ideal candidate for this senior level management position will have direct experience in the following areas: Oversight and management of a customer-centric IT support team and records management operation; utilizing enterprise ticketing systems such as ServiceNow or equivalent; leveraging service delivery methodologies such as ITIL/ITSM. Review the full classification specification for Technology Unit Manager. Major Duties, Responsibilities Daily activities will include, but not limited to: Manage IT staff to efficiently deliver first level and second level customer support services. Ensure that all processes are thoroughly documented through Standard Operating Procedures (SOPs) and consistent with policies and standards. Coordinate and manage customer satisfaction with all relevant stakeholders. Create effective service support metrics for all customers and Key Performance Indicators (KPIs) for all services and internal staff. Instill a culture of a shared goal and vision, where every team member is aware of and accountable for continuous improvement and delivering their best customer service. Be a part of a collaborative management team. Contribute to and champion departmental mission, vision, and goals. Minimum Qualifications Education: Bachelor’s Degree in Information Systems or closely related field. Experience: A minimum of five (5) years of experience in IT management, staff development, organizational budgeting, personnel management, and/or related field(s). An equivalent combination of directly related work experience and education may substitute for the degree requirement on a year-per-year basis. Additional Requirements: Must possess a valid Arizona driver’s license. EMPLOYEE BENEFITS Yavapai County Government offers a comprehensive employee benefits package to Full-Time employees working 30 or more hours per week that includes but is not limited to: • 10 Paid Holidays Per Year • Annual Leave • Employee Assistance Program (EAP) • Health Care Insurance - Medical, Dental, Vision • Life Insurance • Long-Term & Short-Term Disability • Retirement Plans • Sick Leave • Tuition Reimbursement Program ELECTIVE COVERAGE • 457 Deferred Compensation Program • Dependent Health Care Insurance - Medical, Dental, Vision • Flexible Spending Account (FSA) • Health Savings Account (HSA) • Short-Term Disability • Supplemental Life (for employees & dependents) PLEASE NOTE • Part-Time , Temporary and Seasonal employees accrue Sick Leave based on hours worked. • Part-Time employees have limited benefits available. • Temporary and Seasonal employees are not eligible to accrue Annual Leave. Click here to view our benefits summary. Closing Date/Time: Continuous
If you are a current City of Olathe employee, please click this link to apply through your Workday account. Employment Type Full Time Job Summary The City of Olathe’s Environmental Services Division wants YOU to join our team of talented and dedicated employees that provide critical water-related services to the City of Olathe’s residents. In 2022, our award-winning water production facility treated 4.75 billion gallons of drinking water for an average daily demand of 13.0 million gallons per day. Our team works hard around the clock to make sure we consistently meet or exceed all federal and state drinking water standards so that Olathe customers have safe, high-quality drinking water. The Water Production Engineer is responsible for leading our Water Production Operations team of 20 employees in a state-of-the-art water production facility. A typical day might include meeting with Water Plant Superintendents to address maintenance and staffing issues, collaborating with City Engineering Staff on capital improvement projects related to water production and strategizing with Infrastructure Leadership to implement infrastructure business plan objectives. Pay range for this position is $101,088 to $156,788 and is dependent on qualifications and experience. The City of Olathe is a great place to work. We’re “Setting the Standard for Excellence in Public Service.” If you’re interested in a career where you can make an impact on the community, apply today. To learn more about our Vision, Values, and Mission click here . To find out more about our benefits click here . Posting closes: Friday, July 5, 2024. Keywords: Water Engineer, Water Engineer Program Manager, Water Engineer Operations Manager For more details, review the full job details and requirements below. Performs highly responsible, technical, supervisory, and managerial work to direct the overall operation of the Water Production section within Environmental Services, a division within the City of Olathe’s Infrastructure Department. Ensures compliance with all Federal and State regulations to provide clean, safe, plentiful drinking water to City of Olathe customers. Key Responsibilities Direct the overall operation of the Water Production section, including water supply facilities, water treatment plant, and distribution storage and pumping. Ensure compliance with all Federal and State regulations and departmental policies and procedures. Plan, prioritize, supervise, coach, lead, motivate, engage, train, and review the work of assigned staff. Model the City’s Leadership Philosophy to promote a positive work culture. Manage the development and implementation of objectives, policies, and procedures; develop and oversee strategies to align Water Production with the City’s strategic priorities. Evaluate and recommend new treatment processes, process changes, and capital investments to ensure regulatory compliance and improve water quality, treatment effectiveness, and operational efficiency; troubleshoot processes and equipment; analyze water quality and operating results with personnel. Coordinate operations, maintenance, and laboratory activities. Collaborate with engineering, utility maintenance, procurement, finance, and other City departments; represent Water Production with regulatory agencies and other external stakeholders. Develop requirements and specifications for obtaining materials, services, and equipment at the best value; perform value analyses; develop and monitor budget and expenditures for assigned business unit. Experience and Education Guidelines Any combination of experience and education that would likely provide the required knowledge, skills and abilities is acceptable. A typical way to obtain the knowledge, skills and abilities would be: Experience : Four (4)to six (6) years of related experience. Two (2) years supervisory experience preferred. Experience operating a water softening plant and/or membrane filtration plant preferred. Education : Engineering degree or related field. Kansas Professional Engineer (PE) license preferred. Licenses and Certificates : Must possess a valid driver’s license, and Kansas Class IV Water Operator certificate (or ability to obtain within 24 months of hire).
Jun 22, 2024
Full Time
If you are a current City of Olathe employee, please click this link to apply through your Workday account. Employment Type Full Time Job Summary The City of Olathe’s Environmental Services Division wants YOU to join our team of talented and dedicated employees that provide critical water-related services to the City of Olathe’s residents. In 2022, our award-winning water production facility treated 4.75 billion gallons of drinking water for an average daily demand of 13.0 million gallons per day. Our team works hard around the clock to make sure we consistently meet or exceed all federal and state drinking water standards so that Olathe customers have safe, high-quality drinking water. The Water Production Engineer is responsible for leading our Water Production Operations team of 20 employees in a state-of-the-art water production facility. A typical day might include meeting with Water Plant Superintendents to address maintenance and staffing issues, collaborating with City Engineering Staff on capital improvement projects related to water production and strategizing with Infrastructure Leadership to implement infrastructure business plan objectives. Pay range for this position is $101,088 to $156,788 and is dependent on qualifications and experience. The City of Olathe is a great place to work. We’re “Setting the Standard for Excellence in Public Service.” If you’re interested in a career where you can make an impact on the community, apply today. To learn more about our Vision, Values, and Mission click here . To find out more about our benefits click here . Posting closes: Friday, July 5, 2024. Keywords: Water Engineer, Water Engineer Program Manager, Water Engineer Operations Manager For more details, review the full job details and requirements below. Performs highly responsible, technical, supervisory, and managerial work to direct the overall operation of the Water Production section within Environmental Services, a division within the City of Olathe’s Infrastructure Department. Ensures compliance with all Federal and State regulations to provide clean, safe, plentiful drinking water to City of Olathe customers. Key Responsibilities Direct the overall operation of the Water Production section, including water supply facilities, water treatment plant, and distribution storage and pumping. Ensure compliance with all Federal and State regulations and departmental policies and procedures. Plan, prioritize, supervise, coach, lead, motivate, engage, train, and review the work of assigned staff. Model the City’s Leadership Philosophy to promote a positive work culture. Manage the development and implementation of objectives, policies, and procedures; develop and oversee strategies to align Water Production with the City’s strategic priorities. Evaluate and recommend new treatment processes, process changes, and capital investments to ensure regulatory compliance and improve water quality, treatment effectiveness, and operational efficiency; troubleshoot processes and equipment; analyze water quality and operating results with personnel. Coordinate operations, maintenance, and laboratory activities. Collaborate with engineering, utility maintenance, procurement, finance, and other City departments; represent Water Production with regulatory agencies and other external stakeholders. Develop requirements and specifications for obtaining materials, services, and equipment at the best value; perform value analyses; develop and monitor budget and expenditures for assigned business unit. Experience and Education Guidelines Any combination of experience and education that would likely provide the required knowledge, skills and abilities is acceptable. A typical way to obtain the knowledge, skills and abilities would be: Experience : Four (4)to six (6) years of related experience. Two (2) years supervisory experience preferred. Experience operating a water softening plant and/or membrane filtration plant preferred. Education : Engineering degree or related field. Kansas Professional Engineer (PE) license preferred. Licenses and Certificates : Must possess a valid driver’s license, and Kansas Class IV Water Operator certificate (or ability to obtain within 24 months of hire).
California State University, San Bernardino (CSUSB)
5500 University Parkway, San Bernardino, CA 92407, USA
Job Summary: Under general direction of the Executive Director of Risk Management, the Workers’ Compensation & Loss Control Program Manager exercises independent judgement and manages California State University San Bernardino workers’ compensation program, temporary return to work, and loss control programs under the authority of the California State University Risk Management Authority (CSURMA) Joint Powers entity and system-wide risk management and in close coordination with CSUSB’s Third Party Administrator, Human Resources and the Environmental Health and Safety Office. In addition, this position works with the Office of General Counsel on the preparation of documents requested for litigation and to limit loss incurred by the University. Responsibilities include, but are not limited to: Workers’ Compensation Program Administration Manages the daily operations of the CSUSB workers’ compensation program in accordance with the self-insurance CSURMA program. Oversees third-party administrator files; assists with legal settlement strategies and processes. Maintains files, records, and other documents. Handles claims from inception to resolution. Responds to workers’ compensation claims requests from third-party partners and attorneys. Reviews, monitors and provides recommendations and strategies to mitigate claims exposure and settle claims. Claims management includes: claims processing and research, medical case management, discovery coordination, legal case management, return to work programs, and loss reporting. Monitors claims activity and provides effective feedback to third party claims administrator to optimize workers’ compensation program results. Maintains compliance with applicable laws and regulations, and technical guidance issued by the CSU Chancellor’s Office. Develops and implements training and regular communications for campus employees, supervisors, department heads, and deans concerning the University’s Workers’ Compensation Program Program Management & Reporting Provides guidance and advice on the development of claims services, functions, policies, programs and regulatory matters as they relate to Workers’ Compensation. Gathers, analyzes, and reports complex workers’ compensation data. Prepares statistical workers’ compensation data and trending analysis. Creates and maintains databases for claims management and reporting as appropriate. Implements proactive solutions to current loss trends. Ensures workers’ compensation claims are managed in compliance with regulatory requirements and guidelines. Informs management of large loss cases and performance of occupational health providers. Responsible for all system-wide reporting on workers’ compensation program experience and trends for the campus. Develops and maintains regulatory reporting and documentation relating to occupational injuries and illnesses. Represents the University at depositions and hearings as appropriate. Provides recommendations and implement strategies to reduce costs associated with the Workers’ Compensation program. Monitors and interprets laws and policies regarding industrial injuries, illnesses, and disability. Recommends appropriate and timely changes to ensure compliance and optimize workers’ compensation program performance. Loss Control Program Administration Coordinate with the Office of General Counsel, campus administrators and Human Resources to ensure information requests meet applicable policies, procedures and regulations. Assist in claim defense preparation of litigated cases including litigation holds, coordination of documents, scheduling, attorney liaison, and case preparation. Collect, file, and evaluate information to assess the University’s position relative to subpoenas. Release records in compliance with applicable laws and regulations including FERPA and HIPAA. Develop, implement, manage and improve program initiatives as assigned in coordination with CSUSB departments and off campus entities. Monitor the performance of the programs and recommend appropriate and timely change in services, and procedures to optimize Risk Management program performance. Collaboration Establishes and maintains critical relationships with key stakeholders in a diverse campus community including but not limited to, the Workers’ Compensation Third Party Administrator, Office of General Counsel and outside attorneys, Medical Providers, Systemwide Office of Risk Management, Human Resources, Deans, Department heads and senior University leadership. Participates in committees, panels, and peer association activities. Collaborates with the Office of Environmental Health and Safety on research and projects to reduce claims. Participates in personal and professional development, including legal case law updates, educational seminars, and conferences. Represents the Office of Risk Management as directed or appropriate on university committees and work groups. Leads University-wide committees and work teams as directed or appropriate. Minimum Qualifications: Required Education and Experience Bachelor’s degree in Business Administration, Public Administration, Human Resource Management or related field from an accredited college or university and two to five (2-5) years of professional and supervisory experience. Required Qualifications Three (3) years experience in benefits administration with an emphasis in workers’ compensation claims handling, claims supervision, brokerage of claims services and/or risk management Two (2) years experience developing, analyzing, and preparing workers’ compensation statistical claims data Skills, knowledge, and abilities required for this position. As listed in Classification Standards. Skill effectively managing multiple projects, priorities and deadlines; problem solving; using PC computer systems and software including Microsoft Office suite, Peoplesoft, and claims management database software. Knowledge in workers’ compensation strategic planning and development of workers’ compensation claims analysis methods. Functional knowledge of California workers’ compensation law. Knowledge of principles of risk management and methodologies for risk transfer, control and financing as related to workers' compensation and return to work programs. Ability to establish and maintain department priorities, processes and procedures; exercise sound judgement; administer innovative plans, programs and services; communicate effectively in oral and written form; establish and maintain effective relationships; work independently and work cooperatively with a diverse campus community. Preferred Qualifications Professional designations such as Certified Workers' Compensation Professional (CWCP), and/or Workers’ Compensation Claims Professional (WCCP) or Worker's Compensation Claims Administration (WCCA) certification, and/or Associate In Claims (AIC), and/or Associate in Risk Management (ARM) preferred. Compensation and Benefits: Anticipated Hiring Range: $6,667 - $7,408 per month Classification Salary Range: $3,750 - $11,146 per month The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: Work status: Full-time/Exempt/At-will Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends. Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends. This is a full-time management (MPP) position. MPP employees serve at the pleasure of the campus President. MPPs do not serve a probationary period and never receive permanent status. This position is a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. MPP: First considerations will be given to candidates who apply by Sunday, May 19, 2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Campus Security Authority This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Cleary Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu. Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act Advertised: Apr 18 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 27, 2024
Job Summary: Under general direction of the Executive Director of Risk Management, the Workers’ Compensation & Loss Control Program Manager exercises independent judgement and manages California State University San Bernardino workers’ compensation program, temporary return to work, and loss control programs under the authority of the California State University Risk Management Authority (CSURMA) Joint Powers entity and system-wide risk management and in close coordination with CSUSB’s Third Party Administrator, Human Resources and the Environmental Health and Safety Office. In addition, this position works with the Office of General Counsel on the preparation of documents requested for litigation and to limit loss incurred by the University. Responsibilities include, but are not limited to: Workers’ Compensation Program Administration Manages the daily operations of the CSUSB workers’ compensation program in accordance with the self-insurance CSURMA program. Oversees third-party administrator files; assists with legal settlement strategies and processes. Maintains files, records, and other documents. Handles claims from inception to resolution. Responds to workers’ compensation claims requests from third-party partners and attorneys. Reviews, monitors and provides recommendations and strategies to mitigate claims exposure and settle claims. Claims management includes: claims processing and research, medical case management, discovery coordination, legal case management, return to work programs, and loss reporting. Monitors claims activity and provides effective feedback to third party claims administrator to optimize workers’ compensation program results. Maintains compliance with applicable laws and regulations, and technical guidance issued by the CSU Chancellor’s Office. Develops and implements training and regular communications for campus employees, supervisors, department heads, and deans concerning the University’s Workers’ Compensation Program Program Management & Reporting Provides guidance and advice on the development of claims services, functions, policies, programs and regulatory matters as they relate to Workers’ Compensation. Gathers, analyzes, and reports complex workers’ compensation data. Prepares statistical workers’ compensation data and trending analysis. Creates and maintains databases for claims management and reporting as appropriate. Implements proactive solutions to current loss trends. Ensures workers’ compensation claims are managed in compliance with regulatory requirements and guidelines. Informs management of large loss cases and performance of occupational health providers. Responsible for all system-wide reporting on workers’ compensation program experience and trends for the campus. Develops and maintains regulatory reporting and documentation relating to occupational injuries and illnesses. Represents the University at depositions and hearings as appropriate. Provides recommendations and implement strategies to reduce costs associated with the Workers’ Compensation program. Monitors and interprets laws and policies regarding industrial injuries, illnesses, and disability. Recommends appropriate and timely changes to ensure compliance and optimize workers’ compensation program performance. Loss Control Program Administration Coordinate with the Office of General Counsel, campus administrators and Human Resources to ensure information requests meet applicable policies, procedures and regulations. Assist in claim defense preparation of litigated cases including litigation holds, coordination of documents, scheduling, attorney liaison, and case preparation. Collect, file, and evaluate information to assess the University’s position relative to subpoenas. Release records in compliance with applicable laws and regulations including FERPA and HIPAA. Develop, implement, manage and improve program initiatives as assigned in coordination with CSUSB departments and off campus entities. Monitor the performance of the programs and recommend appropriate and timely change in services, and procedures to optimize Risk Management program performance. Collaboration Establishes and maintains critical relationships with key stakeholders in a diverse campus community including but not limited to, the Workers’ Compensation Third Party Administrator, Office of General Counsel and outside attorneys, Medical Providers, Systemwide Office of Risk Management, Human Resources, Deans, Department heads and senior University leadership. Participates in committees, panels, and peer association activities. Collaborates with the Office of Environmental Health and Safety on research and projects to reduce claims. Participates in personal and professional development, including legal case law updates, educational seminars, and conferences. Represents the Office of Risk Management as directed or appropriate on university committees and work groups. Leads University-wide committees and work teams as directed or appropriate. Minimum Qualifications: Required Education and Experience Bachelor’s degree in Business Administration, Public Administration, Human Resource Management or related field from an accredited college or university and two to five (2-5) years of professional and supervisory experience. Required Qualifications Three (3) years experience in benefits administration with an emphasis in workers’ compensation claims handling, claims supervision, brokerage of claims services and/or risk management Two (2) years experience developing, analyzing, and preparing workers’ compensation statistical claims data Skills, knowledge, and abilities required for this position. As listed in Classification Standards. Skill effectively managing multiple projects, priorities and deadlines; problem solving; using PC computer systems and software including Microsoft Office suite, Peoplesoft, and claims management database software. Knowledge in workers’ compensation strategic planning and development of workers’ compensation claims analysis methods. Functional knowledge of California workers’ compensation law. Knowledge of principles of risk management and methodologies for risk transfer, control and financing as related to workers' compensation and return to work programs. Ability to establish and maintain department priorities, processes and procedures; exercise sound judgement; administer innovative plans, programs and services; communicate effectively in oral and written form; establish and maintain effective relationships; work independently and work cooperatively with a diverse campus community. Preferred Qualifications Professional designations such as Certified Workers' Compensation Professional (CWCP), and/or Workers’ Compensation Claims Professional (WCCP) or Worker's Compensation Claims Administration (WCCA) certification, and/or Associate In Claims (AIC), and/or Associate in Risk Management (ARM) preferred. Compensation and Benefits: Anticipated Hiring Range: $6,667 - $7,408 per month Classification Salary Range: $3,750 - $11,146 per month The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: Work status: Full-time/Exempt/At-will Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends. Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends. This is a full-time management (MPP) position. MPP employees serve at the pleasure of the campus President. MPPs do not serve a probationary period and never receive permanent status. This position is a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. MPP: First considerations will be given to candidates who apply by Sunday, May 19, 2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Campus Security Authority This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Cleary Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu. Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act Advertised: Apr 18 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Minimum Qualifications Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to the job, plus four (4) years of related experience, including two (2) years of experience which were in a supervisory capacity. Experience may substitute for education up to four (4) years. Licenses and Certifications Required: None. Notes to Applicants The Commercial Customer Care Services Manager will evolve and oversee the team dedicated to serving our commercial customers of all size and scope - through multi-channel delivery. This role includes inbound, outbound and in-person outreach. The Customer Service Manager holds responsibility for leading the improvement and evolution of the commercial customer experience by way of Inbound Call Center which The Commercial Customer Care Services Manager will have a key part in scaling a robust commercial-centric organization by serving our small to medium commercial customers, streamlining processes and platforms, addressing and mitigating escalations, maintaining and expanding our delivery channels, development of staff and creating culture of commercial community outreach. Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. Employment Application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications. The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application. Résumés will not be accepted and statements such as “see résumé” will not be accepted. You may use “N/A” for fields that are not applicable. Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. This position requires a criminal background investigation. Work Schedule: Work hours may include after hours, holidays, and weekends. Shifts may change according to departmental needs. Employee may be required to work additional hours outside of regular work schedule. Fair Labor Standards Act: This position is considered FLSA Exempt. Exempt employees are salaried and, except as provided, are not eligible for overtime compensation. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Essential: This has been designated as an Essential Employee position. In the event of a City-designated emergency, Essential Employees provide services that impact the public health, safety, utility services, and welfare of members of the Austin community and other employees and ensure the continuity of essential operations. In such an emergency, Essential Employees may be called back in, may be required to modify their schedule, may be assigned to a City-designated work site, or may be retained on site to assist with operations and recovery. Pay Range $44.62 - $58.01 Hours Monday - Friday 8:00 a.m. - 5:00 p.m. Job Close Date 07/15/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 4815 Mueller Blvd (AE Headquarters) Preferred Qualifications Manager or supervisory experience within a commercial call center within a banking, telecom, or gas/electric/water utility environment. Experience taking concepts from ideation to implementation. Experience handling complex, cross-functional customer escalations. Experience leading multiple teams in a customer-facing operation within an organization. Experience leading transformational departmental change initiatives while maintaining positive work culture. Experience developing, revising and implementing standard operating procedures, practices and policies. Skill in managing the collection and analysis of operational data for utilization and reporting on operational activities. Experience with root cause analysis and application, or other problem-solving methodologies such as Lean Six Sigma. Experience overseeing highly visible, cross-functional projects including application of project management principles and methodologies. Ability to travel to multiple work locations. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Ensures 24/7 management operations for AE customers to meet customer service and business operations and standards. Develops performance measures, evaluates performance, and recommends appropriate actions to correct performance deficiencies. Prioritizes operations scheduling. Provides recommendations for the development, implementation, and evaluation of programs and activities related the operation of the AE Customer Service areas. Reviews, analyzes, and implements process improvement techniques to enhance AE’s service to its customers. Evaluates and provides recommendations regarding new technology and methods for possible utilization in AE’s customer service functions. Manages and responds to customer escalations. Manages activities including the development, monitoring, and tracking of departmental budget expenditures. Prioritizes projects and work activities. Coordinates division/section activities with other departments. Analyzes customer survey, benchmarking, and quality assurance data. Provides recommendations in the development and revision of policies, procedures, strategic goals, and objectives. Represents department at meetings with State agencies, government officials, vendors, and other City departments or the public. Responsibilities - Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of customer service operations, techniques, and processes. Knowledge of residential and commercial call center service provision. Knowledge of utility billing practices, utility industry, and business operations. Knowledge of automated information and internal control systems. Knowledge of applicable processes, techniques, and methods. Knowledge of supervisory and management techniques, and principles. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software applications. Skill in data analysis and problem solving. Skill in planning and organizing. Skill in oral and written communication. Skill in identifying and assessing potential process improvements. Ability to establish and maintain professional relationships with internal and external customers. Ability to resolve complex problems or situations. Ability to compile division reports. Ability to understand and explain industry trends, processes, and procedures. Ability to manage multiple programs, projects, and tasks. Ability to work with frequent interruptions and changes in priorities. Ability to train others. Ability to quickly recognize and analyze irregular events. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position requires graduation with a Bachelor's degree from an accredited college or university with major coursework in a field related to the job, plus four (4) years of related experience, including two (2) years of experience which were in a supervisory capacity. Experience may substitute for education up to four (4) years. Do you meet these requirements? Yes No * Please describe how you meet the minimum qualifications referenced above. Detail how you meet the educational requirements (if applicable), account for the years of related experience (if applicable), and explain any substitutions of experience for education, or vice-versa (if applicable). (Open Ended Question) * Describe your management or supervisory experience including hiring, training, assigning work, counseling and evaluating employee performance. Include the largest number of employees you were responsible for. (Open Ended Question) * Please describe your experience coaching and developing a team of direct reports in a call center environment. In which position(s) listed on your application did you gain this experience? (Open Ended Question) * Please describe your experience developing and revising policies and/or procedures in a call center environment. In which position(s) listed on your application did you gain this experience? (Open Ended Question) * Describe your experience with inbound, outbound and/or in-person customer outreach with commercial customers. In which position(s) on your application did you gain this experience? (Open Ended Question) * Please tell us about your experience leading/co-leading projects, coordinating, facilitating, and training cross functional projects for division and/or department-wide groups for various business initiatives. (Open Ended Question) * Describe your experience leading, planning, and facilitating change management initiatives to achieve business results. (Open Ended Question) * Do you have the ability to travel to multiple sites? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check. Optional & Required Documents Required Documents Optional Documents
Jun 26, 2024
Full Time
Minimum Qualifications Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to the job, plus four (4) years of related experience, including two (2) years of experience which were in a supervisory capacity. Experience may substitute for education up to four (4) years. Licenses and Certifications Required: None. Notes to Applicants The Commercial Customer Care Services Manager will evolve and oversee the team dedicated to serving our commercial customers of all size and scope - through multi-channel delivery. This role includes inbound, outbound and in-person outreach. The Customer Service Manager holds responsibility for leading the improvement and evolution of the commercial customer experience by way of Inbound Call Center which The Commercial Customer Care Services Manager will have a key part in scaling a robust commercial-centric organization by serving our small to medium commercial customers, streamlining processes and platforms, addressing and mitigating escalations, maintaining and expanding our delivery channels, development of staff and creating culture of commercial community outreach. Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. Employment Application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications. The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application. Résumés will not be accepted and statements such as “see résumé” will not be accepted. You may use “N/A” for fields that are not applicable. Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. This position requires a criminal background investigation. Work Schedule: Work hours may include after hours, holidays, and weekends. Shifts may change according to departmental needs. Employee may be required to work additional hours outside of regular work schedule. Fair Labor Standards Act: This position is considered FLSA Exempt. Exempt employees are salaried and, except as provided, are not eligible for overtime compensation. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Essential: This has been designated as an Essential Employee position. In the event of a City-designated emergency, Essential Employees provide services that impact the public health, safety, utility services, and welfare of members of the Austin community and other employees and ensure the continuity of essential operations. In such an emergency, Essential Employees may be called back in, may be required to modify their schedule, may be assigned to a City-designated work site, or may be retained on site to assist with operations and recovery. Pay Range $44.62 - $58.01 Hours Monday - Friday 8:00 a.m. - 5:00 p.m. Job Close Date 07/15/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 4815 Mueller Blvd (AE Headquarters) Preferred Qualifications Manager or supervisory experience within a commercial call center within a banking, telecom, or gas/electric/water utility environment. Experience taking concepts from ideation to implementation. Experience handling complex, cross-functional customer escalations. Experience leading multiple teams in a customer-facing operation within an organization. Experience leading transformational departmental change initiatives while maintaining positive work culture. Experience developing, revising and implementing standard operating procedures, practices and policies. Skill in managing the collection and analysis of operational data for utilization and reporting on operational activities. Experience with root cause analysis and application, or other problem-solving methodologies such as Lean Six Sigma. Experience overseeing highly visible, cross-functional projects including application of project management principles and methodologies. Ability to travel to multiple work locations. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Ensures 24/7 management operations for AE customers to meet customer service and business operations and standards. Develops performance measures, evaluates performance, and recommends appropriate actions to correct performance deficiencies. Prioritizes operations scheduling. Provides recommendations for the development, implementation, and evaluation of programs and activities related the operation of the AE Customer Service areas. Reviews, analyzes, and implements process improvement techniques to enhance AE’s service to its customers. Evaluates and provides recommendations regarding new technology and methods for possible utilization in AE’s customer service functions. Manages and responds to customer escalations. Manages activities including the development, monitoring, and tracking of departmental budget expenditures. Prioritizes projects and work activities. Coordinates division/section activities with other departments. Analyzes customer survey, benchmarking, and quality assurance data. Provides recommendations in the development and revision of policies, procedures, strategic goals, and objectives. Represents department at meetings with State agencies, government officials, vendors, and other City departments or the public. Responsibilities - Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of customer service operations, techniques, and processes. Knowledge of residential and commercial call center service provision. Knowledge of utility billing practices, utility industry, and business operations. Knowledge of automated information and internal control systems. Knowledge of applicable processes, techniques, and methods. Knowledge of supervisory and management techniques, and principles. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software applications. Skill in data analysis and problem solving. Skill in planning and organizing. Skill in oral and written communication. Skill in identifying and assessing potential process improvements. Ability to establish and maintain professional relationships with internal and external customers. Ability to resolve complex problems or situations. Ability to compile division reports. Ability to understand and explain industry trends, processes, and procedures. Ability to manage multiple programs, projects, and tasks. Ability to work with frequent interruptions and changes in priorities. Ability to train others. Ability to quickly recognize and analyze irregular events. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position requires graduation with a Bachelor's degree from an accredited college or university with major coursework in a field related to the job, plus four (4) years of related experience, including two (2) years of experience which were in a supervisory capacity. Experience may substitute for education up to four (4) years. Do you meet these requirements? Yes No * Please describe how you meet the minimum qualifications referenced above. Detail how you meet the educational requirements (if applicable), account for the years of related experience (if applicable), and explain any substitutions of experience for education, or vice-versa (if applicable). (Open Ended Question) * Describe your management or supervisory experience including hiring, training, assigning work, counseling and evaluating employee performance. Include the largest number of employees you were responsible for. (Open Ended Question) * Please describe your experience coaching and developing a team of direct reports in a call center environment. In which position(s) listed on your application did you gain this experience? (Open Ended Question) * Please describe your experience developing and revising policies and/or procedures in a call center environment. In which position(s) listed on your application did you gain this experience? (Open Ended Question) * Describe your experience with inbound, outbound and/or in-person customer outreach with commercial customers. In which position(s) on your application did you gain this experience? (Open Ended Question) * Please tell us about your experience leading/co-leading projects, coordinating, facilitating, and training cross functional projects for division and/or department-wide groups for various business initiatives. (Open Ended Question) * Describe your experience leading, planning, and facilitating change management initiatives to achieve business results. (Open Ended Question) * Do you have the ability to travel to multiple sites? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check. Optional & Required Documents Required Documents Optional Documents