City of Fort Lauderdale, FL
Fort Lauderdale, Florida, United States
POSITION SUMMARY The City of Fort Lauderdale seeks a Project Manager II to perform Utility Modeling and Engineering at the Development Services Department Join Our Team! Now here is a GREAT PLACE TO WORK!!! This is the Public Works Division located at the Development Services Department (DSD) building in the City of Fort Lauderdale!!! They are like family and enjoy giving back to the community! They would like to welcome a new Project Manager II to join their TEAM since one was just promoted!!! Maybe it's you?! Apply now! This specific position deals with regulations, water and sewer pipe flow and capacity modeling, design review, and project/construction management. It is an advanced professional and administrative position with work of more than average difficulty, involving managing, designing, reviewing, and inspecting various types of development and municipal public works utilities projects within the City. Employees in this role review, authorize, and monitor the engineering design and construction of complex private development and municipal engineering and utilities projects, with a specific focus on water, wastewater, and stormwater improvements and city-wide master planning/modeling. Part of the duties are monitoring and directing the work of engineering, architectural, and utilities consultants and contractors engaged in the design, permitting, and construction of City utilities and various other infrastructure projects. Work requires advanced project management and technical skills and the ability to effectively communicate, verbally and in writing, with the public, design consulting firms, and contractors. Responsibilities include the management of numerous projects, simultaneously, through all project phases including planning, consultant/contractor selection, design, construction, inspection, and warranty administration. Knowledge of and experience with South Florida engineering standards and permitting agencies, hydraulic modeling software, and engineering design and construction methods are essential requirements. Familiarity with Innovyze Software Suite is highly desirable. This employment class is distinguished from the Project Manager I position by the larger scope and complexity of assigned projects, the additional experience and licensing requirements, and the level of independent decision-making required. Employees in this class perform a broad range of work assignments requiring the exercise of considerable initiative and independent judgment in assuring that activities meet high standards of service, are performed with the maximum effective use of resources, and that work is accomplished in accordance with accepted technical standards and in compliance with applicable rules, regulations, and laws. The employee in this class may supervise subordinate professional and paraprofessional staff and inspectors. Work is reviewed by a Senior Project Manager/Program Manager via conferences with the employee, through study of reports and work products generated/submitted, by direct observation, and by the degree of achievement of established goals, objectives, timeliness of project/assignment completion, and work plans. NOTE: The duties of this position will include all duties set forth in the official job description. ESSENTIAL JOB FUNCTIONS Review permit applications, engineering plans, detailed specifications, and shop drawings for water, wastewater, and storm drainage related work to ascertain that the design meets city and all applicable governing standards; calculate permit fees and bonding fees; and prepare and maintain records and logs of the permit desk. Perform water and sewer system modeling for various projects to verify viability of proposed designs and to determine what infrastructure upgrades may be required to support a proposed design. Monitor existing utility infrastructure capacity and aid in the programming of capital improvement projects to ensure existing City utility infrastructure has sufficient capacity to support continued population growth. Coordinate with other City departments, external agencies, and applicants on projects. Provide capacity analysis for water and wastewater systems using modeling software. Provide technical information and guidance, identify and address design issues pertaining to land development, water and wastewater utility construction, surface water management, roadway improvements, and other public/private improvements. Prepare required designs, specifications, estimates, and technical reports for special projects; prepare reports, memorandums, and related correspondence pertaining to contract and regulatory compliance. Provide input for developing/modifying City code provisions, engineering standard details, and standard specifications. Propose solutions for problems of design, construction, or maintenance of municipal public facilities; prepare reports and make recommendations relating to infrastructure project design and construction activities. Provide direction to consultants, contractors, City departments and staff, and other appropriate stakeholders to ensure effective communication is maintained with all parties from design of a project through construction and completion. Work with inspectors to ensure construction work is performed on schedule and in accordance with permit requirements and in compliance with established design, specifications, and contract agreements. Prepare reports for upper management and stakeholder information. Respond to inquiries from the public concerning drainage, utilities, and other engineering-related matters. Perform other related work as required. JOB REQUIREMENTS & WORK ENVIRONMENT THE REQUIREMENTS: 1) Have graduated from an accredited college or university with a Bachelor's degree in Civil Engineering, Construction Management or other closely related/appropriate technical field. 2) Have at least three (3) years of progressively responsible post-graduate experience in one or more of the following areas: planning, design, and construction of public works projects; planning, design, and construction of utility projects; planning, design, and construction of private development projects; or other closely related project or construction experience. Highly Preferred: 1) At least one (1) - three (3) years of experience in Public Works engineering design and construction management in the areas of water, wastewater, and stormwater infrastructure. 2) Experience with Water and Sanitary Sewer modeling. Specifically, the Innovyze Software Suite. 3) Possession of a current license as a registered Professional Engineer (PE) in Florida (or EIT). 4) Possession of a current license as a General Contractor or certification as a Project Management Professional (PMP) or Certified Construction Manager (CCM) HOW TO APPLY/ VETERAN INFORMATION Depending on the number of applications and the quality of their education and experience, the examination may consist of one or more of the following tests: Evaluation of Training & Experience, Oral Interview, Written Examination, or other assessment method. Applicants must attain a minimum score of 70 in each part of the examination in order to qualify. All successful applicants will be required to pass a medical examination, including drug screening , prior to appointment. Open until sufficient applicants have applied. An eligible veteran who enters an open-competitive examination shall receive preference points added to the total passing score earned in the examination as provided for in the Florida Statutes. To obtain veteran's preference, candidates MUST submit a copy of separation papers and the City of Fort Lauderdale's veteran's preference claim form ( J204 ). SUPPLEMENTAL INFORMATION Established Date: 11/18/2018 Revised Date: November 30, 2018 Management Category: 3 Classification Level: Principal FLSA: Non-Exempt Classification Status: Classified Class Code: FP029 EEO Code: 2 - Professional Pay Grade: FP11 The City of Fort Lauderdale offers a comprehensive benefits package to all regular full-time employees including vacation, holiday, and sick leave as well as medical, dental, vision, life and short-term disability insurance. Click here for an overview of employment informationincluding our benefits package and click here for additional Federation of Public Employees managementbenefits.
POSITION SUMMARY The City of Fort Lauderdale seeks a Project Manager II to perform Utility Modeling and Engineering at the Development Services Department Join Our Team! Now here is a GREAT PLACE TO WORK!!! This is the Public Works Division located at the Development Services Department (DSD) building in the City of Fort Lauderdale!!! They are like family and enjoy giving back to the community! They would like to welcome a new Project Manager II to join their TEAM since one was just promoted!!! Maybe it's you?! Apply now! This specific position deals with regulations, water and sewer pipe flow and capacity modeling, design review, and project/construction management. It is an advanced professional and administrative position with work of more than average difficulty, involving managing, designing, reviewing, and inspecting various types of development and municipal public works utilities projects within the City. Employees in this role review, authorize, and monitor the engineering design and construction of complex private development and municipal engineering and utilities projects, with a specific focus on water, wastewater, and stormwater improvements and city-wide master planning/modeling. Part of the duties are monitoring and directing the work of engineering, architectural, and utilities consultants and contractors engaged in the design, permitting, and construction of City utilities and various other infrastructure projects. Work requires advanced project management and technical skills and the ability to effectively communicate, verbally and in writing, with the public, design consulting firms, and contractors. Responsibilities include the management of numerous projects, simultaneously, through all project phases including planning, consultant/contractor selection, design, construction, inspection, and warranty administration. Knowledge of and experience with South Florida engineering standards and permitting agencies, hydraulic modeling software, and engineering design and construction methods are essential requirements. Familiarity with Innovyze Software Suite is highly desirable. This employment class is distinguished from the Project Manager I position by the larger scope and complexity of assigned projects, the additional experience and licensing requirements, and the level of independent decision-making required. Employees in this class perform a broad range of work assignments requiring the exercise of considerable initiative and independent judgment in assuring that activities meet high standards of service, are performed with the maximum effective use of resources, and that work is accomplished in accordance with accepted technical standards and in compliance with applicable rules, regulations, and laws. The employee in this class may supervise subordinate professional and paraprofessional staff and inspectors. Work is reviewed by a Senior Project Manager/Program Manager via conferences with the employee, through study of reports and work products generated/submitted, by direct observation, and by the degree of achievement of established goals, objectives, timeliness of project/assignment completion, and work plans. NOTE: The duties of this position will include all duties set forth in the official job description. ESSENTIAL JOB FUNCTIONS Review permit applications, engineering plans, detailed specifications, and shop drawings for water, wastewater, and storm drainage related work to ascertain that the design meets city and all applicable governing standards; calculate permit fees and bonding fees; and prepare and maintain records and logs of the permit desk. Perform water and sewer system modeling for various projects to verify viability of proposed designs and to determine what infrastructure upgrades may be required to support a proposed design. Monitor existing utility infrastructure capacity and aid in the programming of capital improvement projects to ensure existing City utility infrastructure has sufficient capacity to support continued population growth. Coordinate with other City departments, external agencies, and applicants on projects. Provide capacity analysis for water and wastewater systems using modeling software. Provide technical information and guidance, identify and address design issues pertaining to land development, water and wastewater utility construction, surface water management, roadway improvements, and other public/private improvements. Prepare required designs, specifications, estimates, and technical reports for special projects; prepare reports, memorandums, and related correspondence pertaining to contract and regulatory compliance. Provide input for developing/modifying City code provisions, engineering standard details, and standard specifications. Propose solutions for problems of design, construction, or maintenance of municipal public facilities; prepare reports and make recommendations relating to infrastructure project design and construction activities. Provide direction to consultants, contractors, City departments and staff, and other appropriate stakeholders to ensure effective communication is maintained with all parties from design of a project through construction and completion. Work with inspectors to ensure construction work is performed on schedule and in accordance with permit requirements and in compliance with established design, specifications, and contract agreements. Prepare reports for upper management and stakeholder information. Respond to inquiries from the public concerning drainage, utilities, and other engineering-related matters. Perform other related work as required. JOB REQUIREMENTS & WORK ENVIRONMENT THE REQUIREMENTS: 1) Have graduated from an accredited college or university with a Bachelor's degree in Civil Engineering, Construction Management or other closely related/appropriate technical field. 2) Have at least three (3) years of progressively responsible post-graduate experience in one or more of the following areas: planning, design, and construction of public works projects; planning, design, and construction of utility projects; planning, design, and construction of private development projects; or other closely related project or construction experience. Highly Preferred: 1) At least one (1) - three (3) years of experience in Public Works engineering design and construction management in the areas of water, wastewater, and stormwater infrastructure. 2) Experience with Water and Sanitary Sewer modeling. Specifically, the Innovyze Software Suite. 3) Possession of a current license as a registered Professional Engineer (PE) in Florida (or EIT). 4) Possession of a current license as a General Contractor or certification as a Project Management Professional (PMP) or Certified Construction Manager (CCM) HOW TO APPLY/ VETERAN INFORMATION Depending on the number of applications and the quality of their education and experience, the examination may consist of one or more of the following tests: Evaluation of Training & Experience, Oral Interview, Written Examination, or other assessment method. Applicants must attain a minimum score of 70 in each part of the examination in order to qualify. All successful applicants will be required to pass a medical examination, including drug screening , prior to appointment. Open until sufficient applicants have applied. An eligible veteran who enters an open-competitive examination shall receive preference points added to the total passing score earned in the examination as provided for in the Florida Statutes. To obtain veteran's preference, candidates MUST submit a copy of separation papers and the City of Fort Lauderdale's veteran's preference claim form ( J204 ). SUPPLEMENTAL INFORMATION Established Date: 11/18/2018 Revised Date: November 30, 2018 Management Category: 3 Classification Level: Principal FLSA: Non-Exempt Classification Status: Classified Class Code: FP029 EEO Code: 2 - Professional Pay Grade: FP11 The City of Fort Lauderdale offers a comprehensive benefits package to all regular full-time employees including vacation, holiday, and sick leave as well as medical, dental, vision, life and short-term disability insurance. Click here for an overview of employment informationincluding our benefits package and click here for additional Federation of Public Employees managementbenefits.
City of Fort Lauderdale, FL
Fort Lauderdale, Florida, United States
POSITION SUMMARY The Consolidated Call Center at the Development Services Department at the City of Fort Lauderdale seeks a Customer Service Representative. This position p erforms a wide variety of basic customer services and clerical tasks in support of the City of Fort Lauderdale. They answer inbound telephone calls responding to customer complaints and inquiries and forwards calls to appropriate parties. Read below for more details. This specific vacancy is located in the P ublic Works / City Wide Custome r Service Section of the Consolidated Call Center. P ublic Works / City Wide Custome r Service This particular work shift is Thursday - Monday from 11:30 am - 7:00 pm with Tuesdays & Wednesdays off. This is an essential position and may be required to work during emergencies declared by the City Manager when essential workers may be working any shift, 24 hours daily. High volume call center, responsible for answering all inbound calls through the City of Fort Lauderdale’s customer service phone number.Provides customer service support to various departments within the City of Fort Lauderdale.Answers inquiries by clarifying desired information by researching, locating, and providing information using knowledge of the City’s policies and services.Ability to work with several different systems at the same time, for research purposes, and to assist customers. Cross-training across consolidated call center to help support and back up other divisions within the call center. Bilingual - Spanish speaking highly preferred . Previous experience in a customer support role or call center - preferred . The City of Fort Lauderdale employees possess a passion for public service demonstrated by a high degree of enthusiasm, self-reliance, and job proficiency. They effectively convey the vision and mission of the organization and provide excellent service and satisfaction to our internal and external customers. The City offers a wide variety of benefits to employees. In addition to the competitive benefits package and salary, the City participates in the Florida Retirement System (FRS) which offers an investment option and a pension option and requires a 3% contribution from employees. New hires are automatically enrolled in FRS. Say "Hello" to the City of Fort Lauderdale and Say "Goodbye" to Your Student Loan! That's right! Under the U.S. Department of Education's Public Service Loan Forgiveness (PSLF) program, the remaining balance on your student loan may be forgiven after you have made 120 qualifying monthly payments while working full-time at the City of Fort Lauderdale! Please visit www.fortlauderdale.gov/PublicServiceLoanForgiveness for more information or to see if you qualify. This job classification is included within the bargaining unit represented by Teamsters Local Union769 and therefore is subject to the terms and conditions of the Collective Bargaining Agreement between the City of Fort Lauderdale and Teamsters Local Union 769. In accordance with Article 24 of the Collective Bargaining Agreement between the City of Fort Lauderdale and Teamsters Local Union 769, for posting purposes this open-competitive job posting shall be considered as a simultaneous internal and external posting (it is open to both internal City employees and external applicants). Additionally, this job classification is subject to the terms and conditions of the Collective Bargaining Agreement between the City of Fort Lauderdale and Teamsters Local Union 769. ESSENTIAL JOB FUNCTIONS Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. The omission of a function does not preclude management from assigning essential duties not listed herein if such duties relate to the position. Provides customer service by answering telephones and responding to inquiries, assisting customers with documents and equipment Opens and closes accounts, collects payments assist customers with account inquires and issues Resolves customer billing inquiries, complaints, and issues via phone, email, fax machine, and in-personal contact Collects payments; explains billing and payment practices Performs a variety of clerical duties by filing, entering information into databases, generating and submitting reports, and processing journal entries Verifies accuracy and completeness of all data/information received, and researches and provides verification on information requests Operates a computer in transferring/transcribing/composing various documentation Performs daily accounting tasks related to work performed, which may include calculating, billing, and receiving various fees and payments; balancing daily revenues May process and issue various types of permits, certificates, and licenses as required Receives, processes and distributes division mail, and prepares forms, letters, and parcels for mailing Prepares and distributes various division records, reports, notices and other relevant materials Receives and reviews invoices, reports, forms and applications and distributes copies to appropriate personnel Performs related work as required JOB REQUIREMENTS & WORK ENVIRONMENT High School Diploma or G.E.D. equivalencyOne (1) to three (3) years of general clerical work or customer service experience.Must have excellent phone and verbal communication skills and strong data entry skills.Additional completion of coursework at an accredited college or university, may substitute on a year-for-year basis for the required experience. PREFERENCES : 1. Bilingual (Spanish) highly preferred. 2. One or more years of previous Call Center and Customer Service experience highly preferred. SPECIAL REQUIREMENTS Essential Employees will be required to work during a declared emergency or be required to work in some capacity after the declared emergency. The employee's Department Head will determine when the employee will be required to work. Shifts could be any time during a 24-hour period, seven days a week and including holidays. PHYSICAL STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS: The position is generally sedentary. Employees sit most of the time but may walk or stand for brief periods of time. Position involves light physical demands, such as exerting up to 30 lbs. of force occasionally, and/or up to 20 lbs. of force frequently, and/or up to 10 lbs. of force constantly to move objects. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. HOW TO APPLY/ VETERAN INFORMATION Depending on the number of applications and the quality of their education and experience, the examination may consist of one or more of the following tests: Evaluation of Training and Experience, Oral Interview, Written Examination, or other assessment method. Applicants must attain a minimum score of 70 in each part of the examination to qualify. All successful applicants will be required to pass a medical examination, including drug screening, prior to appointment. An eligible veteran who enters an open-competitive examination shall receive preference points added to the total passing score earned in the examination as provided for in the Florida Statutes. To obtain veteran's preference, candidates MUST submit a copy of separation papers and the City of Fort Lauderdale's veteran's preference claim form ( J-204) . The City of Fort Lauderdale offers a comprehensive benefits package to all regular full-time employees including vacation, holiday, and sick leave as well as medical, dental, vision, life and short-term disability insurance. Click here for an overview of employment information including our benefits package. Closing Date/Time: 9/29/2024 11:59 PM Eastern
POSITION SUMMARY The Consolidated Call Center at the Development Services Department at the City of Fort Lauderdale seeks a Customer Service Representative. This position p erforms a wide variety of basic customer services and clerical tasks in support of the City of Fort Lauderdale. They answer inbound telephone calls responding to customer complaints and inquiries and forwards calls to appropriate parties. Read below for more details. This specific vacancy is located in the P ublic Works / City Wide Custome r Service Section of the Consolidated Call Center. P ublic Works / City Wide Custome r Service This particular work shift is Thursday - Monday from 11:30 am - 7:00 pm with Tuesdays & Wednesdays off. This is an essential position and may be required to work during emergencies declared by the City Manager when essential workers may be working any shift, 24 hours daily. High volume call center, responsible for answering all inbound calls through the City of Fort Lauderdale’s customer service phone number.Provides customer service support to various departments within the City of Fort Lauderdale.Answers inquiries by clarifying desired information by researching, locating, and providing information using knowledge of the City’s policies and services.Ability to work with several different systems at the same time, for research purposes, and to assist customers. Cross-training across consolidated call center to help support and back up other divisions within the call center. Bilingual - Spanish speaking highly preferred . Previous experience in a customer support role or call center - preferred . The City of Fort Lauderdale employees possess a passion for public service demonstrated by a high degree of enthusiasm, self-reliance, and job proficiency. They effectively convey the vision and mission of the organization and provide excellent service and satisfaction to our internal and external customers. The City offers a wide variety of benefits to employees. In addition to the competitive benefits package and salary, the City participates in the Florida Retirement System (FRS) which offers an investment option and a pension option and requires a 3% contribution from employees. New hires are automatically enrolled in FRS. Say "Hello" to the City of Fort Lauderdale and Say "Goodbye" to Your Student Loan! That's right! Under the U.S. Department of Education's Public Service Loan Forgiveness (PSLF) program, the remaining balance on your student loan may be forgiven after you have made 120 qualifying monthly payments while working full-time at the City of Fort Lauderdale! Please visit www.fortlauderdale.gov/PublicServiceLoanForgiveness for more information or to see if you qualify. This job classification is included within the bargaining unit represented by Teamsters Local Union769 and therefore is subject to the terms and conditions of the Collective Bargaining Agreement between the City of Fort Lauderdale and Teamsters Local Union 769. In accordance with Article 24 of the Collective Bargaining Agreement between the City of Fort Lauderdale and Teamsters Local Union 769, for posting purposes this open-competitive job posting shall be considered as a simultaneous internal and external posting (it is open to both internal City employees and external applicants). Additionally, this job classification is subject to the terms and conditions of the Collective Bargaining Agreement between the City of Fort Lauderdale and Teamsters Local Union 769. ESSENTIAL JOB FUNCTIONS Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. The omission of a function does not preclude management from assigning essential duties not listed herein if such duties relate to the position. Provides customer service by answering telephones and responding to inquiries, assisting customers with documents and equipment Opens and closes accounts, collects payments assist customers with account inquires and issues Resolves customer billing inquiries, complaints, and issues via phone, email, fax machine, and in-personal contact Collects payments; explains billing and payment practices Performs a variety of clerical duties by filing, entering information into databases, generating and submitting reports, and processing journal entries Verifies accuracy and completeness of all data/information received, and researches and provides verification on information requests Operates a computer in transferring/transcribing/composing various documentation Performs daily accounting tasks related to work performed, which may include calculating, billing, and receiving various fees and payments; balancing daily revenues May process and issue various types of permits, certificates, and licenses as required Receives, processes and distributes division mail, and prepares forms, letters, and parcels for mailing Prepares and distributes various division records, reports, notices and other relevant materials Receives and reviews invoices, reports, forms and applications and distributes copies to appropriate personnel Performs related work as required JOB REQUIREMENTS & WORK ENVIRONMENT High School Diploma or G.E.D. equivalencyOne (1) to three (3) years of general clerical work or customer service experience.Must have excellent phone and verbal communication skills and strong data entry skills.Additional completion of coursework at an accredited college or university, may substitute on a year-for-year basis for the required experience. PREFERENCES : 1. Bilingual (Spanish) highly preferred. 2. One or more years of previous Call Center and Customer Service experience highly preferred. SPECIAL REQUIREMENTS Essential Employees will be required to work during a declared emergency or be required to work in some capacity after the declared emergency. The employee's Department Head will determine when the employee will be required to work. Shifts could be any time during a 24-hour period, seven days a week and including holidays. PHYSICAL STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS: The position is generally sedentary. Employees sit most of the time but may walk or stand for brief periods of time. Position involves light physical demands, such as exerting up to 30 lbs. of force occasionally, and/or up to 20 lbs. of force frequently, and/or up to 10 lbs. of force constantly to move objects. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. HOW TO APPLY/ VETERAN INFORMATION Depending on the number of applications and the quality of their education and experience, the examination may consist of one or more of the following tests: Evaluation of Training and Experience, Oral Interview, Written Examination, or other assessment method. Applicants must attain a minimum score of 70 in each part of the examination to qualify. All successful applicants will be required to pass a medical examination, including drug screening, prior to appointment. An eligible veteran who enters an open-competitive examination shall receive preference points added to the total passing score earned in the examination as provided for in the Florida Statutes. To obtain veteran's preference, candidates MUST submit a copy of separation papers and the City of Fort Lauderdale's veteran's preference claim form ( J-204) . The City of Fort Lauderdale offers a comprehensive benefits package to all regular full-time employees including vacation, holiday, and sick leave as well as medical, dental, vision, life and short-term disability insurance. Click here for an overview of employment information including our benefits package. Closing Date/Time: 9/29/2024 11:59 PM Eastern