CA DEPARTMENT OF JUSTICE
Sacramento, California, United States
Job Description and Duties Performing less complex duties under the direct supervision (Range A/B) and performing more complex duties under the general supervision (Range C) of the Information Technology Supervisor (IT Sup) I, guided by specific policies and procedures in a 24 hours a day, 7 days a week environment, the incumbent has primary responsibility for monitoring various systems and applications and performs a variety of technical duties in support of operating an assortment of information technology systems including performing help desk functions as related to the troubleshooting and problem resolution for law enforcement agency personnel for system performance, availability, and network issues. The incumbent performs a variety of duties in the operation of all tasks relative to the major computer systems, storage systems, printer components, environmental components and Single Point of Operation tools and functionality. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions This position is eligible for telework for up to two days a month, in accordance with the Statewide Telework Policy, and will be required to report to the office as needed/required. A teleworker is considered Remote-centered if they work fifty percent or more of their time from an alternate work location. The successful candidate must reside in California upon appointment. Minimum Requirements You will find the Minimum Requirements in the Class Specification. INFORMATION TECHNOLOGY TECHNICIAN Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-435481 Position #(s): 420-861-1400-029 Working Title: Information Technology Technician Classification: INFORMATION TECHNOLOGY TECHNICIAN $3,896.00 - $5,220.00 A $4,227.00 - $5,666.00 B $4,650.00 - $6,233.00 C # of Positions: 1 Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Work Shift: Night Shift/Graveyard Work Week: Thursday-Monday Department Information This position is located in the California Justice Information Services Division, Technology Support Bureau, Production & Network Services Branch, Implementation and Production Services Section, Computer Operations Unit. Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the Department, please visit the Attorney General’s website at www.oag.ca.gov . Special Requirements A fingerprint check is required. Clearly indicate JC - 435481 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma . An official transcript will be required prior to appointment. A background check is required (if applicable). Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 6/28/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Dunya Jamshed JC-435481 PO Box 160608 Sacramento , CA 95816-0608 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Dunya Jamshed JC-435481 4949 Broadway Sacramento , CA 95820 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Degree and/or School Transcripts Statement of Qualifications - The Statement of Qualifications (SOQ) is required for this position. The SOQ is a narrative discussion of the candidate's education, training, experience, and skills as it relates to the desirable qualifications and duties for the position. The SOQ serves as documentation of each candidate's ability to present information clearly and concisely in writing. The SOQ should explain in detail why the candidate believes his or her knowledge, skills, and abilities could apply towards this position. Your response should be typed in Arial 12 point font and no more than two pages in length. Resumes will not be considered a substitute for the SOQ. Failure to follow instructions may result in disqualification. Other - Please include a cover letter. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: • Experience working in a Data Center environment. • Ability to work in a 24/7- 365 days, data center work environment. • Ability to work independently with customers, and manage priorities in a team environment. • Ability to perform help desk functions: troubleshooting, account maintenance, and using help desk tracking tool. • Ability to analyze, think logically, interpret technical data, and make sound decisions. • Ability to work cooperatively and communicate effectively with all levels of staff and management. • Displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner. • Ability to effectively communicate verbally and in writing with stakeholders. • Self-motivated and team-oriented. Benefits Please access this link for information on benefits afforded to employees who work for the State of California - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx . Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Dunya Jamshed (916) 210-5219 dunya.jamshed@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information about Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Due to the COVID-19 public health emergency, applying electronically is highly encouraged. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 6/28/2024
Jun 14, 2024
Full Time
Job Description and Duties Performing less complex duties under the direct supervision (Range A/B) and performing more complex duties under the general supervision (Range C) of the Information Technology Supervisor (IT Sup) I, guided by specific policies and procedures in a 24 hours a day, 7 days a week environment, the incumbent has primary responsibility for monitoring various systems and applications and performs a variety of technical duties in support of operating an assortment of information technology systems including performing help desk functions as related to the troubleshooting and problem resolution for law enforcement agency personnel for system performance, availability, and network issues. The incumbent performs a variety of duties in the operation of all tasks relative to the major computer systems, storage systems, printer components, environmental components and Single Point of Operation tools and functionality. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions This position is eligible for telework for up to two days a month, in accordance with the Statewide Telework Policy, and will be required to report to the office as needed/required. A teleworker is considered Remote-centered if they work fifty percent or more of their time from an alternate work location. The successful candidate must reside in California upon appointment. Minimum Requirements You will find the Minimum Requirements in the Class Specification. INFORMATION TECHNOLOGY TECHNICIAN Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-435481 Position #(s): 420-861-1400-029 Working Title: Information Technology Technician Classification: INFORMATION TECHNOLOGY TECHNICIAN $3,896.00 - $5,220.00 A $4,227.00 - $5,666.00 B $4,650.00 - $6,233.00 C # of Positions: 1 Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Work Shift: Night Shift/Graveyard Work Week: Thursday-Monday Department Information This position is located in the California Justice Information Services Division, Technology Support Bureau, Production & Network Services Branch, Implementation and Production Services Section, Computer Operations Unit. Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the Department, please visit the Attorney General’s website at www.oag.ca.gov . Special Requirements A fingerprint check is required. Clearly indicate JC - 435481 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma . An official transcript will be required prior to appointment. A background check is required (if applicable). Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 6/28/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Dunya Jamshed JC-435481 PO Box 160608 Sacramento , CA 95816-0608 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Dunya Jamshed JC-435481 4949 Broadway Sacramento , CA 95820 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Degree and/or School Transcripts Statement of Qualifications - The Statement of Qualifications (SOQ) is required for this position. The SOQ is a narrative discussion of the candidate's education, training, experience, and skills as it relates to the desirable qualifications and duties for the position. The SOQ serves as documentation of each candidate's ability to present information clearly and concisely in writing. The SOQ should explain in detail why the candidate believes his or her knowledge, skills, and abilities could apply towards this position. Your response should be typed in Arial 12 point font and no more than two pages in length. Resumes will not be considered a substitute for the SOQ. Failure to follow instructions may result in disqualification. Other - Please include a cover letter. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: • Experience working in a Data Center environment. • Ability to work in a 24/7- 365 days, data center work environment. • Ability to work independently with customers, and manage priorities in a team environment. • Ability to perform help desk functions: troubleshooting, account maintenance, and using help desk tracking tool. • Ability to analyze, think logically, interpret technical data, and make sound decisions. • Ability to work cooperatively and communicate effectively with all levels of staff and management. • Displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner. • Ability to effectively communicate verbally and in writing with stakeholders. • Self-motivated and team-oriented. Benefits Please access this link for information on benefits afforded to employees who work for the State of California - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx . Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Dunya Jamshed (916) 210-5219 dunya.jamshed@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information about Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Due to the COVID-19 public health emergency, applying electronically is highly encouraged. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 6/28/2024
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information COUNTY OF LOS ANGELES TREASURER AND TAX COLLECTOR OUR MISSION The mission of the County of Los Angeles Treasurer and Tax Collector is to bill, collect, invest, borrow, safeguard and disburse monies and properties. We do this on behalf of the County, other government agencies and entities, and private individuals as specified by law. The Department also provides enforcement, consulting, estate administration, and public information services. The Treasurer and Tax Collector strives to serve its customers by providing timely and accurate services in a manner that is fair, legal, and courteous. To meet our service obligations, we use technical expertise employing modern, innovative, cost-effective, and flexible methodologies. The Treasurer and Tax Collector seeks to provide an environment which recognizes and rewards employees for their contribution to the accomplishment of the mission. We strive to treat all employees fairly, and to provide them with training and a working environment, which enables them to enhance their skills and perform with pride. The Department seeks to provide its employees with opportunities for advancement. In fulfilling the mission, we will meet our responsibilities and preserve public confidence. COME JOIN OUR TEAM! The Department has a great opportunity for an Information Technology Business Analyst II. You will be responsible for analyzing business needs and the elicitation of user requirements of highly-complex IT systems. The Business Analyst will also be responsible for documenting and prioritizing business requirements, verifying project deliverables, and identifying business reengineering opportunities and workflow. Do you have excellent written and verbal communication skills; strong organizational and analytical skills; the ability to provide efficient, timely, reliable, and courteous service to the management and staff; and the ability to effectively present information? Then come join our team! BENEFITS: Check Out Our Outstanding Benefits! Click here to see a list of employee benefits. HIGHLIGHTS: - Strongest public-sector benefits package in the nation. - 38 departments and over 2,300 different jobs within the County of Los Angeles that offer a lifetime of future promotional and career opportunities. - 5/40 and 9/80 schedule options available. OPEN COMPETITIVE OPPORTUNITY EXAM NUMBER : B2587A ***ONLINE FILING ONLY*** FILING START DATE : THURSDAY, JUNE 6, 2024 8:00 A.M. (PT) FILING END DATE: FRIDAY, JULY 5, 2024 5:00 P.M. (PT) TYPE OF RECRUITMENT : Open Competitive Opportunity SPECIAL SALARY INFORMATION : Traffic Mitigation Allowance: The County of Los Angeles provides employees who work in the Civic Center a $70 per month transportation allowance that may be used towards alternate modes of traffic mitigation and/or parking. In addition, the mitigation Commuter Center provides schedules for bus and rail transportation as well as information for joining carpools or vanpools. D EFINITION: Under general supervision, analyzes business needs and facilitates the elicitation of user requirements; documents and prioritizes business requirements; and verifies the project deliverables; and identifies business reengineering opportunities and workflow from the business perspective for large-scale and/or highly-complex information technology systems and business processes. Leads the conduct of business analysis projects and may supervise lower-level IT analyst and technical staff. CLASSIFICATION STANDARDS : This is the second and highest level in the Information Technology (IT) Business Analyst Series. Positions allocable to this class typically report to an IT supervisor or manager and perform advanced analytical work related to large-scale and/or highly complex information technology systems and business processes. Incumbents apply a full range of foundational tools and methodologies of business analysis to carry out and oversee IT system development projects requiring analyzing and documenting business needs, facilitating elicitation of user requirements, documenting business requirements, verifying project deliverables; identifying business improvement opportunities and workflow from the business perspective, and facilitating effective communication between business and IT team members. Information Technology Business Analyst II is distinguished from Information Technology Business Analyst I in that the latter performs the more standard business analyses in relation to smaller-scale, less complex information technology systems and business processes. IT Business Analysts are distinguished from IT Project Managers in that the latter primarily plan and execute the development and implementation stages of a product or solution, whereas IT Business Analysts primarily evaluate and establish its business and technological requirements. Essential Job Functions DUTIES INCLUDE, BUT ARE NOT LIMITED TO: Prepares and plans a business case for IT projects by explaining complex concepts (e.g., case modeling, case narratives, conceptual data, functional specifications, processes) so that these can be understood by a variety of stakeholders; performing gap analysis; assisting stakeholders in identifying business problems, needs, functional requirements, and specifications; understanding stakeholders’ concerns and managing their expectations; and identifying potential benefits and metrics in order to establish realistic business objectives and expectations, as well as the scope of requirements with the full support of key stakeholders. Performs business analysis in relation to large-scale and/or highly complex information systems and business processes by applying foundational tools and methodologies (e.g., MS Visio, Strengths, Weaknesses, Opportunities, and Threats (SWOT), Business Process Modeling (BPM), Miro); adapting to changing demands; facilitating sessions with stakeholders for requirements discovery, problem investigation, and key group decisions; interpret and document stakeholder requests; and working with IT staff to help review and provide input for the design of the IT system from the business perspective and to resolve issues; developing quality requirements for a variety of contexts (e.g., solicitation documents, internal software development, business process re-engineering projects); and formulating recommended changes to business processes for optimization as well as documenting proposed changes in order to deliver consistent, effective, and quality business analysis. Supports implementation of governance, processes, and tools required to successfully manage requirements for systems development and implementation (e.g., initial requirements capture, requirements change management, traceability to testing and delivered functionality) by collaborating with various functional teams; developing templates; providing feedback to the governance team in order to promote consistency and uniformity. Participates in deployment of IT systems by assisting users in developing test cases, conducting testing, and documenting test results; assisting with organizing system training; and collaborating on IT project post- implementation review to evaluate the implemented system solution against business needs and benefits in order to ensure the deployed IT system is optimized for business use and realizes the anticipated benefits. Provides technical leadership to individuals performing business analysis by providing guidance for work products and performance in order to promote consistency and support business goals and objectives. For additional examples of job duties, refer to Los Angeles County's Information Technology Business Analyst II classification (Item #2587). Requirements SELECTION REQUIREMENTS: We are looking for an innovative and dedicated individual who has: Option I: A Bachelor’s degree * from an accredited college or university** in Computer Science, Management Information Systems, Business Administration, or a related field - AND - five (5) years of full-time, paid experience, gained within the previous ten (10) years, performing business*** or systems**** analysis in a centralized information technology organization.***** Option II: Eight (8) years of, full-time, paid experience, gained within the previous ten (10) years, performing business*** or systems**** analysis in a centralized information technology organization.***** A Bachelor’s degree* from an accredited college or university** in any field may substitute for up to two (2) years of the required experience. Option III: Two (2) years of full-time, paid experience gained within the previous ten (10) years at the level of the Los Angeles County class of Information Technology Business Analyst I .****** For all options an International Institute of Business Analysis Certified Business Analysis Professional (CBAP)* may be substituted for two (2) years of experience. SPECIAL REQUIREMENT INFORMATION : *In order to receive credit for any degree, such as a Bachelor's, or CBAP certification, you MUST include a legible photocopy of your official transcript(s) or official diploma/certification from the accredited institution which shows degree has been conferred and the area of specialization with your application at the time of filing or within fifteen (15) calendar days from the date of filing application. Your transcript(s), degree, or certification MUST indicate that you meet the Selection Requirements. If you are unable to attach the required documents, you may email them to ttcexams@ttc.lacounty.gov. Please include your name, exam number, and exam title. Applications submitted without the required documentation will be rejected as incomplete. For applicants with international transcript(s) or degree(s) , a report by an evaluation agency recognized by The National Association of Credential Evaluation Services or The Association of International Credential Evaluators, Inc. must be submitted at the time of filing or within fifteen (15) calendar days from the date of filing application. The report must confirm the U.S. degree equivalency. **Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. (AICE) . (See Accreditation Information under Employment Information) ***Business analysis is defined as understanding, documenting, and improving business processes and performing business process analysis in the context of IT systems. Common work products include business requirements specifications for IT systems, process diagrams, logical data models, and functional systems designs. ****Systems analysis is defined as applying knowledge of technology and current systems in the use of functional requirements and process designs to produced detailed technical designs specifying how the requirements will be implemented in application systems. *****Centralized IT organization is defined in the County of Los Angeles as that which is responsible, under the direction or guidance of the Chief Information Technology official (or at Sheriff Department, the coordinated executive command structure) for the department or major organization unit, for providing comprehensive IT services including analysis, design, acquisition, and/or development, implementation, maintenance, or support of information systems; and in which the work performed is in direct relationship to the IT requirements and initiatives of the department or major organization unit. ******Experience at the level of Information Technology Business Analyst I in the County of Los Angeles is defined as under general supervision, analyzes business needs and facilitates the elicitation of user requirements; documents and prioritizes business requirements; verifies the project deliverables; and identifies business reengineering opportunities and workflow from the business perspective for complex information technology systems and business processes. For additional examples of job duties, refer to Los Angeles County's Information Technology Business Analyst I classification (Item #2586). ENDORSEMENT OF COUNTY QUALIFICATIONS: Employees who wish to qualify using experience gained in county classifications that are not at the level of the classification listed above must provide verification of qualifying out-of-class experience by providing official documentation of additional responsibility bonus, out-of-class bonus, temporary assignment bonus or reclassification study with CEO Classification with your application at the time of filing or within fifteen (15) calendar days from the date of filing application. Employees do not need to submit such verification if they hold or have held a position at the level of the classification listed above. LICENSE: A valid California Class "C" Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS : Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Additional Information EXAMINATION CONTENT: This exam consists of TWO (2) parts: Part I : A multiple choice and/or simulation test, weighted 40% , assessing Professional Potential, Achievement, Coping with Uncertainty, Responsibility, Working to High Quality Standards, Willingness to Learn, Working Relationships, Analyzing Information, Learning Quickly, Generating New Ideas, Using Time Efficiently, Adapting to Change, and Deductive Reasoning. Candidates may be invited to participate in both Part I and II. However, only those that achieve a passing score of 70% or higher in Part I, will have Part II scored. Part II : A multiple choice and/or simulation test, weighted 60% , assessing Business Process, Diagramming and Modeling, Documentation, Joint Application Development, Methodologies and Tools, Project Development, Requirements Gathering, System Design, User Interface, Fundamental Systems Analysis Skills, Implementation and Support, Systems Analysis Tasks, Systems Design Tasks, and Technical Methods for Specifying Requirements. MULTIPLE CHOICE AND/OR SIMULATION ASSESSMENTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19 . Applicants must meet the Requirements and achieve a passing score of 70% or higher on each weighted part of the Examination in order to be placed on the Eligible List. After your assessment is completed and scored, our office will review your application to verify you have met the requirements as stated in the job posting. Only the names of candidates whose qualifications were verified will be shared with the hiring managers. If it is determined that you do not meet the requirements, you may receive a disqualification notice even after you have achieved a passing score on the exam or been placed on the eligible list. TRANSFER OF TEST COMPONENTS: Applicants who have taken identical components recently for other exams may have their scores automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test scores may be transferred. ADDITIONAL NOTES : Notice of Non-Acceptance and Final Result letters will be sent electronically to the email address provided on the application. Test scores cannot be given over the telephone. TEST PREPARATION: Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help you preparing for the test, we advise you to review all related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find A Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section. Additional online practice tests are available at https://www.shldirect.com/en-us/practice-tests/ . ELIGIBILITY INFORMATION: The names of candidates receiving a passing grade in the examination will be placed on the eligible list in the order of their score group for a period of twelve (12) months following the date of promulgation. VACANCY INFORMATION: The list of successful candidates created from this exam will be used to fill vacancies in the Department of Treasurer and Tax Collector, located at the Hall of Administration, 500 West Temple Street, Los Angeles, CA 90012. APPLICATION AND FILING INFORMATION: Applications must be filed online only. We must receive your application BEFORE 5:00 p.m., PT, deadline. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the "Apply" green button at the top right of this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of the last day of filling BEFORE 5:00 p.m. PT, deadline. You may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements to Qualify as listed on this job bulletin. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. All notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add the below email addresses to your email address book and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail: cpreciado@ttc.lacounty.gov lvargas@ttc.lacounty.gov ttcexams@ttc.lacounty.gov jmacam@hr.lacounty.gov info@governmentjobs.com talentcentral@shl.com noreply@proctoru.com donot-reply@amcatmail.com Applicants have the ability to opt out of emails from Los Angeles County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into www.governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. It is your responsibility to take the above steps to view correspondence. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component. T E STING ACCOMMODATION: If you require an accommodation to fairly compete in any part of the assessment process, let us know by contacting the Testing Accommodations Coordinator at ttcexams@ttc.lacounty.gov . You will be required to complete the Request for Reasonable Accommodation form as well as provide supporting documentation from a qualified professional justifying the requested accommodation(s). The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. IMPORTANT NOTES: ALL information included in the application materials is subject to VERIFICATION . We may reject your application at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION . Utilizing VERBIAGE from the CLASS SPECIFICATION and SELECTION REQUIREMENTS serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED . If you are unable to attach required documents, you may send by email to ttcexams@ttc.lacounty.gov at the time of filing or within fifteen (15) calendar days from the date of filing application. Please include your name, exam number, and title. Prime Variance Reports (PVRs), also known as Master Time Records, are not accepted, or required as part of the application process; this includes the selection interview and the background-check. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. DEPARTMENT CONTACT: TTC Exams/Recruitment DEPARTMENT CONTACT PHONE : (213) 974-2178 DEPARTMENT CONTACT EMAIL : ttcexams@ttc.lacounty.gov CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 ADA COORDINATOR PHONE: (213) 974-2178 TELETYPE PHONE: (800) 899-4099 ALTERNATE TELETYPE PHONE: (800) 897-0077 For detailed information, please click here Closing Date/Time: 7/5/2024 5:00 PM Pacific
Jun 06, 2024
Full Time
Position/Program Information COUNTY OF LOS ANGELES TREASURER AND TAX COLLECTOR OUR MISSION The mission of the County of Los Angeles Treasurer and Tax Collector is to bill, collect, invest, borrow, safeguard and disburse monies and properties. We do this on behalf of the County, other government agencies and entities, and private individuals as specified by law. The Department also provides enforcement, consulting, estate administration, and public information services. The Treasurer and Tax Collector strives to serve its customers by providing timely and accurate services in a manner that is fair, legal, and courteous. To meet our service obligations, we use technical expertise employing modern, innovative, cost-effective, and flexible methodologies. The Treasurer and Tax Collector seeks to provide an environment which recognizes and rewards employees for their contribution to the accomplishment of the mission. We strive to treat all employees fairly, and to provide them with training and a working environment, which enables them to enhance their skills and perform with pride. The Department seeks to provide its employees with opportunities for advancement. In fulfilling the mission, we will meet our responsibilities and preserve public confidence. COME JOIN OUR TEAM! The Department has a great opportunity for an Information Technology Business Analyst II. You will be responsible for analyzing business needs and the elicitation of user requirements of highly-complex IT systems. The Business Analyst will also be responsible for documenting and prioritizing business requirements, verifying project deliverables, and identifying business reengineering opportunities and workflow. Do you have excellent written and verbal communication skills; strong organizational and analytical skills; the ability to provide efficient, timely, reliable, and courteous service to the management and staff; and the ability to effectively present information? Then come join our team! BENEFITS: Check Out Our Outstanding Benefits! Click here to see a list of employee benefits. HIGHLIGHTS: - Strongest public-sector benefits package in the nation. - 38 departments and over 2,300 different jobs within the County of Los Angeles that offer a lifetime of future promotional and career opportunities. - 5/40 and 9/80 schedule options available. OPEN COMPETITIVE OPPORTUNITY EXAM NUMBER : B2587A ***ONLINE FILING ONLY*** FILING START DATE : THURSDAY, JUNE 6, 2024 8:00 A.M. (PT) FILING END DATE: FRIDAY, JULY 5, 2024 5:00 P.M. (PT) TYPE OF RECRUITMENT : Open Competitive Opportunity SPECIAL SALARY INFORMATION : Traffic Mitigation Allowance: The County of Los Angeles provides employees who work in the Civic Center a $70 per month transportation allowance that may be used towards alternate modes of traffic mitigation and/or parking. In addition, the mitigation Commuter Center provides schedules for bus and rail transportation as well as information for joining carpools or vanpools. D EFINITION: Under general supervision, analyzes business needs and facilitates the elicitation of user requirements; documents and prioritizes business requirements; and verifies the project deliverables; and identifies business reengineering opportunities and workflow from the business perspective for large-scale and/or highly-complex information technology systems and business processes. Leads the conduct of business analysis projects and may supervise lower-level IT analyst and technical staff. CLASSIFICATION STANDARDS : This is the second and highest level in the Information Technology (IT) Business Analyst Series. Positions allocable to this class typically report to an IT supervisor or manager and perform advanced analytical work related to large-scale and/or highly complex information technology systems and business processes. Incumbents apply a full range of foundational tools and methodologies of business analysis to carry out and oversee IT system development projects requiring analyzing and documenting business needs, facilitating elicitation of user requirements, documenting business requirements, verifying project deliverables; identifying business improvement opportunities and workflow from the business perspective, and facilitating effective communication between business and IT team members. Information Technology Business Analyst II is distinguished from Information Technology Business Analyst I in that the latter performs the more standard business analyses in relation to smaller-scale, less complex information technology systems and business processes. IT Business Analysts are distinguished from IT Project Managers in that the latter primarily plan and execute the development and implementation stages of a product or solution, whereas IT Business Analysts primarily evaluate and establish its business and technological requirements. Essential Job Functions DUTIES INCLUDE, BUT ARE NOT LIMITED TO: Prepares and plans a business case for IT projects by explaining complex concepts (e.g., case modeling, case narratives, conceptual data, functional specifications, processes) so that these can be understood by a variety of stakeholders; performing gap analysis; assisting stakeholders in identifying business problems, needs, functional requirements, and specifications; understanding stakeholders’ concerns and managing their expectations; and identifying potential benefits and metrics in order to establish realistic business objectives and expectations, as well as the scope of requirements with the full support of key stakeholders. Performs business analysis in relation to large-scale and/or highly complex information systems and business processes by applying foundational tools and methodologies (e.g., MS Visio, Strengths, Weaknesses, Opportunities, and Threats (SWOT), Business Process Modeling (BPM), Miro); adapting to changing demands; facilitating sessions with stakeholders for requirements discovery, problem investigation, and key group decisions; interpret and document stakeholder requests; and working with IT staff to help review and provide input for the design of the IT system from the business perspective and to resolve issues; developing quality requirements for a variety of contexts (e.g., solicitation documents, internal software development, business process re-engineering projects); and formulating recommended changes to business processes for optimization as well as documenting proposed changes in order to deliver consistent, effective, and quality business analysis. Supports implementation of governance, processes, and tools required to successfully manage requirements for systems development and implementation (e.g., initial requirements capture, requirements change management, traceability to testing and delivered functionality) by collaborating with various functional teams; developing templates; providing feedback to the governance team in order to promote consistency and uniformity. Participates in deployment of IT systems by assisting users in developing test cases, conducting testing, and documenting test results; assisting with organizing system training; and collaborating on IT project post- implementation review to evaluate the implemented system solution against business needs and benefits in order to ensure the deployed IT system is optimized for business use and realizes the anticipated benefits. Provides technical leadership to individuals performing business analysis by providing guidance for work products and performance in order to promote consistency and support business goals and objectives. For additional examples of job duties, refer to Los Angeles County's Information Technology Business Analyst II classification (Item #2587). Requirements SELECTION REQUIREMENTS: We are looking for an innovative and dedicated individual who has: Option I: A Bachelor’s degree * from an accredited college or university** in Computer Science, Management Information Systems, Business Administration, or a related field - AND - five (5) years of full-time, paid experience, gained within the previous ten (10) years, performing business*** or systems**** analysis in a centralized information technology organization.***** Option II: Eight (8) years of, full-time, paid experience, gained within the previous ten (10) years, performing business*** or systems**** analysis in a centralized information technology organization.***** A Bachelor’s degree* from an accredited college or university** in any field may substitute for up to two (2) years of the required experience. Option III: Two (2) years of full-time, paid experience gained within the previous ten (10) years at the level of the Los Angeles County class of Information Technology Business Analyst I .****** For all options an International Institute of Business Analysis Certified Business Analysis Professional (CBAP)* may be substituted for two (2) years of experience. SPECIAL REQUIREMENT INFORMATION : *In order to receive credit for any degree, such as a Bachelor's, or CBAP certification, you MUST include a legible photocopy of your official transcript(s) or official diploma/certification from the accredited institution which shows degree has been conferred and the area of specialization with your application at the time of filing or within fifteen (15) calendar days from the date of filing application. Your transcript(s), degree, or certification MUST indicate that you meet the Selection Requirements. If you are unable to attach the required documents, you may email them to ttcexams@ttc.lacounty.gov. Please include your name, exam number, and exam title. Applications submitted without the required documentation will be rejected as incomplete. For applicants with international transcript(s) or degree(s) , a report by an evaluation agency recognized by The National Association of Credential Evaluation Services or The Association of International Credential Evaluators, Inc. must be submitted at the time of filing or within fifteen (15) calendar days from the date of filing application. The report must confirm the U.S. degree equivalency. **Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. (AICE) . (See Accreditation Information under Employment Information) ***Business analysis is defined as understanding, documenting, and improving business processes and performing business process analysis in the context of IT systems. Common work products include business requirements specifications for IT systems, process diagrams, logical data models, and functional systems designs. ****Systems analysis is defined as applying knowledge of technology and current systems in the use of functional requirements and process designs to produced detailed technical designs specifying how the requirements will be implemented in application systems. *****Centralized IT organization is defined in the County of Los Angeles as that which is responsible, under the direction or guidance of the Chief Information Technology official (or at Sheriff Department, the coordinated executive command structure) for the department or major organization unit, for providing comprehensive IT services including analysis, design, acquisition, and/or development, implementation, maintenance, or support of information systems; and in which the work performed is in direct relationship to the IT requirements and initiatives of the department or major organization unit. ******Experience at the level of Information Technology Business Analyst I in the County of Los Angeles is defined as under general supervision, analyzes business needs and facilitates the elicitation of user requirements; documents and prioritizes business requirements; verifies the project deliverables; and identifies business reengineering opportunities and workflow from the business perspective for complex information technology systems and business processes. For additional examples of job duties, refer to Los Angeles County's Information Technology Business Analyst I classification (Item #2586). ENDORSEMENT OF COUNTY QUALIFICATIONS: Employees who wish to qualify using experience gained in county classifications that are not at the level of the classification listed above must provide verification of qualifying out-of-class experience by providing official documentation of additional responsibility bonus, out-of-class bonus, temporary assignment bonus or reclassification study with CEO Classification with your application at the time of filing or within fifteen (15) calendar days from the date of filing application. Employees do not need to submit such verification if they hold or have held a position at the level of the classification listed above. LICENSE: A valid California Class "C" Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS : Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Additional Information EXAMINATION CONTENT: This exam consists of TWO (2) parts: Part I : A multiple choice and/or simulation test, weighted 40% , assessing Professional Potential, Achievement, Coping with Uncertainty, Responsibility, Working to High Quality Standards, Willingness to Learn, Working Relationships, Analyzing Information, Learning Quickly, Generating New Ideas, Using Time Efficiently, Adapting to Change, and Deductive Reasoning. Candidates may be invited to participate in both Part I and II. However, only those that achieve a passing score of 70% or higher in Part I, will have Part II scored. Part II : A multiple choice and/or simulation test, weighted 60% , assessing Business Process, Diagramming and Modeling, Documentation, Joint Application Development, Methodologies and Tools, Project Development, Requirements Gathering, System Design, User Interface, Fundamental Systems Analysis Skills, Implementation and Support, Systems Analysis Tasks, Systems Design Tasks, and Technical Methods for Specifying Requirements. MULTIPLE CHOICE AND/OR SIMULATION ASSESSMENTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19 . Applicants must meet the Requirements and achieve a passing score of 70% or higher on each weighted part of the Examination in order to be placed on the Eligible List. After your assessment is completed and scored, our office will review your application to verify you have met the requirements as stated in the job posting. Only the names of candidates whose qualifications were verified will be shared with the hiring managers. If it is determined that you do not meet the requirements, you may receive a disqualification notice even after you have achieved a passing score on the exam or been placed on the eligible list. TRANSFER OF TEST COMPONENTS: Applicants who have taken identical components recently for other exams may have their scores automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test scores may be transferred. ADDITIONAL NOTES : Notice of Non-Acceptance and Final Result letters will be sent electronically to the email address provided on the application. Test scores cannot be given over the telephone. TEST PREPARATION: Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help you preparing for the test, we advise you to review all related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find A Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section. Additional online practice tests are available at https://www.shldirect.com/en-us/practice-tests/ . ELIGIBILITY INFORMATION: The names of candidates receiving a passing grade in the examination will be placed on the eligible list in the order of their score group for a period of twelve (12) months following the date of promulgation. VACANCY INFORMATION: The list of successful candidates created from this exam will be used to fill vacancies in the Department of Treasurer and Tax Collector, located at the Hall of Administration, 500 West Temple Street, Los Angeles, CA 90012. APPLICATION AND FILING INFORMATION: Applications must be filed online only. We must receive your application BEFORE 5:00 p.m., PT, deadline. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the "Apply" green button at the top right of this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of the last day of filling BEFORE 5:00 p.m. PT, deadline. You may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements to Qualify as listed on this job bulletin. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. All notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add the below email addresses to your email address book and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail: cpreciado@ttc.lacounty.gov lvargas@ttc.lacounty.gov ttcexams@ttc.lacounty.gov jmacam@hr.lacounty.gov info@governmentjobs.com talentcentral@shl.com noreply@proctoru.com donot-reply@amcatmail.com Applicants have the ability to opt out of emails from Los Angeles County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into www.governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. It is your responsibility to take the above steps to view correspondence. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component. T E STING ACCOMMODATION: If you require an accommodation to fairly compete in any part of the assessment process, let us know by contacting the Testing Accommodations Coordinator at ttcexams@ttc.lacounty.gov . You will be required to complete the Request for Reasonable Accommodation form as well as provide supporting documentation from a qualified professional justifying the requested accommodation(s). The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. IMPORTANT NOTES: ALL information included in the application materials is subject to VERIFICATION . We may reject your application at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION . Utilizing VERBIAGE from the CLASS SPECIFICATION and SELECTION REQUIREMENTS serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED . If you are unable to attach required documents, you may send by email to ttcexams@ttc.lacounty.gov at the time of filing or within fifteen (15) calendar days from the date of filing application. Please include your name, exam number, and title. Prime Variance Reports (PVRs), also known as Master Time Records, are not accepted, or required as part of the application process; this includes the selection interview and the background-check. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. DEPARTMENT CONTACT: TTC Exams/Recruitment DEPARTMENT CONTACT PHONE : (213) 974-2178 DEPARTMENT CONTACT EMAIL : ttcexams@ttc.lacounty.gov CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 ADA COORDINATOR PHONE: (213) 974-2178 TELETYPE PHONE: (800) 899-4099 ALTERNATE TELETYPE PHONE: (800) 897-0077 For detailed information, please click here Closing Date/Time: 7/5/2024 5:00 PM Pacific
Position Description Scheduled Salary Increases : Step 6 effective 7/8/24 ($50,362 - $64,298 Annually) 3% effective 12/9/24 ($51,870 - $66,222 Annually) APPLY IMMEDIATELY AS THE RECRUITMENT MAY CLOSE AT ANY TIME APPLICATIONS MUST BE SUBMITTED ONLINE ONLY The Fresno County Department of Internal Services has an exciting career opportunity for dynamic and experienced information technology (IT) professionals interested in a position as an Information Technology Analyst I - Governance, Risk, Compliance (GRC) . The Information Technology Analyst I - Governance, Risk, Compliance (GRC) will perform a broad range of duties which includes d eveloping, implementing, and assessing software compliance and governance, c onducting risk assessments and vulnerability analyses, m anaging and maintaining documentation of exceptions to standards, p erforming audits and investigations, and i dentifying, analyzing, and mitigating risk, including documenting, prioritizing, and accepting risk. " HYBRID TELEWORK AVAILABILITY (Remote work options) - Some departments may offer hybrid telework opportunities which are dependent upon departmental directives. Currently, the Department of Internal Services offers some hybrid telework opportunities with at least 2 days required in-office per week . All schedules are subject to manager and/or supervisor approval. Candidates invited to interview for open positions may confirm availability of hybrid telework opportunities and discuss details with the hiring department." Please note : The eligible list established from this recruitment may be used to fill both extra-help and permanently allocated positions. Individuals selected for extra-help appointment may be transitioned to a permanently allocated position at a later date as authorized by the Fresno County Personnel Rules. As a condition of employment, candidates may be required to undergo and pass a thorough background investigation and polygraph examination. These investigations may include employment/credit histories, verification of education, arrest/criminal records, drug/alcohol use, and personal conduct. This list is neither inclusive nor exclusive; other relevant areas may be investigated and verified. Positions in this classification are in Medical Group I - Light Physical Activity (Personnel Rule 8). This group includes positions which require only light physical effort and may include lifting of small, light objects and some bending, stooping, squatting, twisting, and reaching. Considerable walking or standing may be involved. Eligible candidates must be able to perform the essential functions of the position with or without reasonable accommodation. Samples of Duties Develops, implements, and assesses software compliance and governance. Conducts risk assessments and vulnerability analyses. Manages and maintains documentation of exceptions to standards. Performs audits and investigations. Identifies, analyzes, and mitigates risk, including documentation, prioritization, and acceptance of risk. Reports identified, assessed, and/or mitigated risks to leadership on a regular basis. Translates security analysis, audit results, and compliance guidelines into clear and actionable plans. Assists in the development and implementation of County IT governance policies and procedures. Develops and refines policies to remain current and enforceable with changing technology. Knowledge, Skills and Abilities Knowledge of : Common security and privacy frameworks and regulations (e.g. ISO, NIST, CIS, HIPAA, PCI, DSS); Standard information systems risk assessment principals, methodologies, and techniques; Incident response management; Updates to software compliance and governance standards. Skills/Abilities to : Identify and assess the severity and potential impacts of risks and communicate findings; Apply security controls to computer software and hardware; Effectively communicate security and risk-related information to stakeholders verbally and in writing; Establish and maintain effective working relationships at all organization levels. Minimum Qualifications Experience : Two (2) years of full-time, paid work experience in a cybersecurity, IT audit, IT Compliance or GRC role conducting risk assessments, vulnerability assessments, or compliance audits. Substitution : Possession of a valid CompTIA Security+ certification obtained or renewed within the last five (5) years may substitute for one (1) year of the required experience. TO PREVENT THE DISQUALIFICATION OF YOUR APPLICATION, PLEASE NOTE : The minimum qualifications for this recruitment have been limited to candidates with an experience background related to the specific position vacancy. Applicants must meet the minimum qualifications and filing requirements for this position by the filing deadline. A completed Fresno County employment application is required (must be current, complete, and accurate; amendments will not be allowed after the filing deadline). Resumes and attachments are not accepted in lieu of a completed employment application. Please fully list your education/work experience, including current position. Failure to list current, complete, and accurate education/work experience within the job application (including employment with the County of Fresno) will result in the disqualification of your application. If you are attempting to qualifying under the substitution option, a copy of your CompTIA Security+ certificate must be submitted with your application. You may attach a copy to your application; fax a copy to 559-455-4788, Attn: Jose Rubio; or email it to HREmploymentServices@fresnocountyca.gov . Late submission of documentation will not be accepted. SELECTION PROCESS : Depending upon the number of applicants meeting the minimum qualifications and filing requirements, applicants may be scheduled for one of the processes listed below: Certify Without Examination - In instances where the number of eligible candidates is less than or equal to the number of qualified applicants the Department is entitled to receive under Personnel Rule 4212, the competitive examination process will be waived and the names will be certified without an examination. Written Examination - If required, the examination will be offered in an online format. Please indicate on the supplemental questionnaire if you have the ability to complete an online examination. Successful candidates will be placed on an employment list, effective for a minimum of 3 months (may be extended up to 12 months) and certified in final rank order as vacancies occur. REQUIRED APPLICATION MATERIALS : Fresno County Employment Application (must be current, complete, and accurate; amendments will not be allowed after the filing deadline) Supplemental Questionnaire If applicable , a CompTIA Security+ certificate. You may either attach a copy to your application; fax a copy to 559-455-4788, Attn: Jose Rubio; or email it to HREmploymentServices@fresnocountyca.gov . Late submission of documentation will not be accepted. Please note : All required application materials must be received online only via our website by the closing date and time of this recruitment. Applications submitted via U.S. mail, email, fax, or in person in our office will not be accepted. Resumes and attachments are not accepted in lieu of a completed application. HOW TO APPLY : Applications for this recruitment must be submitted online only . An online application may be found at: https://www.fresnocountyjobs.com . Open Job Information Flyer and click "Apply" to begin the online application process. Failure to complete the job application or failure to follow the application instructions (such as the formatting of education or work experience) will result in the disqualification of the applicant. Amendments will not be allowed after the filing deadline. Once the filing deadline has passed, you may check the status of this recruitment at any time by logging on to: https://www.governmentjobs.com/Applications/Index/fresnoca . Please be advised that it is the applicant's responsibility to notify Fresno County Human Resources of any mailing address and telephone number changes. Notices sent via U.S. mail from Human Resources are not forwarded ("Return Service" is requested, therefore mail will not be sent to a forwarding address). For the safety of our employees the County of Fresno complies with all Federal, State and Local Orders related to COVID-19, including Cal OSHA Emergency Temporary Standards. The County of Fresno is an Equal Employment Opportunity Employer. It is the policy of Fresno County to provide employment opportunity for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, or denial of medical and family care leave, or any other non-job-related factor. REASONABLE ACCOMMODATIONS - The County of Fresno is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application, examination or selection process may contact Human Resources at (559) 600-1830 at least five days prior to the scheduled date or deadline . EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Analyst: Jose Rubio Closing Date/Time: Continuous
May 30, 2024
Full Time
Position Description Scheduled Salary Increases : Step 6 effective 7/8/24 ($50,362 - $64,298 Annually) 3% effective 12/9/24 ($51,870 - $66,222 Annually) APPLY IMMEDIATELY AS THE RECRUITMENT MAY CLOSE AT ANY TIME APPLICATIONS MUST BE SUBMITTED ONLINE ONLY The Fresno County Department of Internal Services has an exciting career opportunity for dynamic and experienced information technology (IT) professionals interested in a position as an Information Technology Analyst I - Governance, Risk, Compliance (GRC) . The Information Technology Analyst I - Governance, Risk, Compliance (GRC) will perform a broad range of duties which includes d eveloping, implementing, and assessing software compliance and governance, c onducting risk assessments and vulnerability analyses, m anaging and maintaining documentation of exceptions to standards, p erforming audits and investigations, and i dentifying, analyzing, and mitigating risk, including documenting, prioritizing, and accepting risk. " HYBRID TELEWORK AVAILABILITY (Remote work options) - Some departments may offer hybrid telework opportunities which are dependent upon departmental directives. Currently, the Department of Internal Services offers some hybrid telework opportunities with at least 2 days required in-office per week . All schedules are subject to manager and/or supervisor approval. Candidates invited to interview for open positions may confirm availability of hybrid telework opportunities and discuss details with the hiring department." Please note : The eligible list established from this recruitment may be used to fill both extra-help and permanently allocated positions. Individuals selected for extra-help appointment may be transitioned to a permanently allocated position at a later date as authorized by the Fresno County Personnel Rules. As a condition of employment, candidates may be required to undergo and pass a thorough background investigation and polygraph examination. These investigations may include employment/credit histories, verification of education, arrest/criminal records, drug/alcohol use, and personal conduct. This list is neither inclusive nor exclusive; other relevant areas may be investigated and verified. Positions in this classification are in Medical Group I - Light Physical Activity (Personnel Rule 8). This group includes positions which require only light physical effort and may include lifting of small, light objects and some bending, stooping, squatting, twisting, and reaching. Considerable walking or standing may be involved. Eligible candidates must be able to perform the essential functions of the position with or without reasonable accommodation. Samples of Duties Develops, implements, and assesses software compliance and governance. Conducts risk assessments and vulnerability analyses. Manages and maintains documentation of exceptions to standards. Performs audits and investigations. Identifies, analyzes, and mitigates risk, including documentation, prioritization, and acceptance of risk. Reports identified, assessed, and/or mitigated risks to leadership on a regular basis. Translates security analysis, audit results, and compliance guidelines into clear and actionable plans. Assists in the development and implementation of County IT governance policies and procedures. Develops and refines policies to remain current and enforceable with changing technology. Knowledge, Skills and Abilities Knowledge of : Common security and privacy frameworks and regulations (e.g. ISO, NIST, CIS, HIPAA, PCI, DSS); Standard information systems risk assessment principals, methodologies, and techniques; Incident response management; Updates to software compliance and governance standards. Skills/Abilities to : Identify and assess the severity and potential impacts of risks and communicate findings; Apply security controls to computer software and hardware; Effectively communicate security and risk-related information to stakeholders verbally and in writing; Establish and maintain effective working relationships at all organization levels. Minimum Qualifications Experience : Two (2) years of full-time, paid work experience in a cybersecurity, IT audit, IT Compliance or GRC role conducting risk assessments, vulnerability assessments, or compliance audits. Substitution : Possession of a valid CompTIA Security+ certification obtained or renewed within the last five (5) years may substitute for one (1) year of the required experience. TO PREVENT THE DISQUALIFICATION OF YOUR APPLICATION, PLEASE NOTE : The minimum qualifications for this recruitment have been limited to candidates with an experience background related to the specific position vacancy. Applicants must meet the minimum qualifications and filing requirements for this position by the filing deadline. A completed Fresno County employment application is required (must be current, complete, and accurate; amendments will not be allowed after the filing deadline). Resumes and attachments are not accepted in lieu of a completed employment application. Please fully list your education/work experience, including current position. Failure to list current, complete, and accurate education/work experience within the job application (including employment with the County of Fresno) will result in the disqualification of your application. If you are attempting to qualifying under the substitution option, a copy of your CompTIA Security+ certificate must be submitted with your application. You may attach a copy to your application; fax a copy to 559-455-4788, Attn: Jose Rubio; or email it to HREmploymentServices@fresnocountyca.gov . Late submission of documentation will not be accepted. SELECTION PROCESS : Depending upon the number of applicants meeting the minimum qualifications and filing requirements, applicants may be scheduled for one of the processes listed below: Certify Without Examination - In instances where the number of eligible candidates is less than or equal to the number of qualified applicants the Department is entitled to receive under Personnel Rule 4212, the competitive examination process will be waived and the names will be certified without an examination. Written Examination - If required, the examination will be offered in an online format. Please indicate on the supplemental questionnaire if you have the ability to complete an online examination. Successful candidates will be placed on an employment list, effective for a minimum of 3 months (may be extended up to 12 months) and certified in final rank order as vacancies occur. REQUIRED APPLICATION MATERIALS : Fresno County Employment Application (must be current, complete, and accurate; amendments will not be allowed after the filing deadline) Supplemental Questionnaire If applicable , a CompTIA Security+ certificate. You may either attach a copy to your application; fax a copy to 559-455-4788, Attn: Jose Rubio; or email it to HREmploymentServices@fresnocountyca.gov . Late submission of documentation will not be accepted. Please note : All required application materials must be received online only via our website by the closing date and time of this recruitment. Applications submitted via U.S. mail, email, fax, or in person in our office will not be accepted. Resumes and attachments are not accepted in lieu of a completed application. HOW TO APPLY : Applications for this recruitment must be submitted online only . An online application may be found at: https://www.fresnocountyjobs.com . Open Job Information Flyer and click "Apply" to begin the online application process. Failure to complete the job application or failure to follow the application instructions (such as the formatting of education or work experience) will result in the disqualification of the applicant. Amendments will not be allowed after the filing deadline. Once the filing deadline has passed, you may check the status of this recruitment at any time by logging on to: https://www.governmentjobs.com/Applications/Index/fresnoca . Please be advised that it is the applicant's responsibility to notify Fresno County Human Resources of any mailing address and telephone number changes. Notices sent via U.S. mail from Human Resources are not forwarded ("Return Service" is requested, therefore mail will not be sent to a forwarding address). For the safety of our employees the County of Fresno complies with all Federal, State and Local Orders related to COVID-19, including Cal OSHA Emergency Temporary Standards. The County of Fresno is an Equal Employment Opportunity Employer. It is the policy of Fresno County to provide employment opportunity for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, or denial of medical and family care leave, or any other non-job-related factor. REASONABLE ACCOMMODATIONS - The County of Fresno is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application, examination or selection process may contact Human Resources at (559) 600-1830 at least five days prior to the scheduled date or deadline . EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Analyst: Jose Rubio Closing Date/Time: Continuous
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job The Office of the San Bernardino County Auditor-Controller/Treasurer/Tax Collector (ATC) is seeking an Enterprise Information Technology Solutions Manager* with proven experience managing large IT projects, applications and business support, and systems implementation and development projects. The candidate must also have excellent leadership, organizational, and customer relations skills.As an Enterprise Information Technology Solutions Manager* , you will not only be a supervisory and management leader, but also a strategic planner and innovator. You will lead teams in providing complex and advanced business systems analysis, database management, application architecture, and application programming. This role offers a unique opportunity to architect and develop enterprise frameworks, database platforms, and online solutions, and to be an integral part of our change management process, driving innovation and growth. Incumbents are subject matter experts in: Overseeing technical and software initiatives that may result in the selection of third-party software or the development of custom-built application solutions in accordance with standard Software Development Life Cycles. Managing large, complex IT projects utilizing Agile and Scrum methodologies, leading cross-function teams related to technology projects and business objectives, and managing project scope, timelines, budget, and resources. Serving as a liaison between various countywide departments and county IT providers; are subject matter experts in gathering business requirements, makes presentations to business management, and administration. Managing software frameworks and practices that take into consideration multi-department requirements, security, and data recovery. Providing insight into countywide strategic initiatives and decision-making; implementing change management and quality control. Driving cost savings, business continuity, and risk avoidance related to policies, standard practices, enterprise licensing, multi-department requirements, security and data recovery, department regulations, and potential impacts to countywide infrastructure. Managing Business Applications Managers, Enterprise Application Developers, Business Systems Analysts, and other development team members. *Official Title: Enterprise Business Applications Manager. For a more comprehensive listing of job duties for this classification, view the Enterprise Business Applications Manager job description. IMPRESSIVE BENEFITS Click the image below to learn more about our outstanding traditional benefits!! CONDITIONS OF EMPLOYMENT Pre-Employment Process: Incumbent must successfully complete a background investigation (fingerprinting and work history/education check) in addition to a job-related physical exam, including a drug test. Availability: Incumbents may occasionally work evening and weekend hours. Some overtime, on-call, or call back work may be required. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Qualifying candidates must meet the requirements in ALL of the following categories: EXPERIENCE: Four (4) years of experience conducting business systems analysis, technology-based feasibility studies, technology advancements, and managing enterprise IT related projects. -OR- Four (4) years of experience in an enterprise systems management environment architecting, engineering, and integrating solutions of at least 2 of the following technologies: Cloud Platforms (AWS, Azure, etc.) Database Platforms (Microsoft SQL, Oracle, etc.) Microsoft Enterprise Platforms (AD, O365, etc.) Enterprise Storage SAN/NAS Enterprise Content Management (Web, Document, etc.) Enterprise GIS Platform Enterprise Virtualization Platform (VMWare, Hyper-V, etc.) Enterprise OS Platforms (Windows, Linux, etc.) Enterprise Project Management Platforms (JIRA/Confluence, Microsoft Project, etc.) Qualifying experience may include performing duties equivalent to the San Bernardino County Business Applications Manager classification or San Bernardino County Systems Support Supervisor classification and above. LEADERSHIP: Three (3) years providing full-scope supervision to automated/business systems analysts, programmers, or comparable positions engaged in technology operations, systems management, or the development or assessment of business application/systems. Must include a minimum of two (2) years managing large-scale enterprise infrastructure or application development projects, business application project management using systems development methodology. Experience may be concurrent. EDUCATION: Sixty (60) semester (90 quarter) units of completed college-level courses in information technology, computer science, software engineering/programming, or a closely related field. Substitution: One (1) additional year of qualifying work experience may substitute for the education requirement. Desired Qualifications A Bachelor's degree in information technology, computer science, software engineering/programming, or a closely related field is preferred. Selection Process Application Procedure: Complete and submit the online employment application and supplemental questionnaire by the filing deadline. There will be a competitive evaluation of qualifications based on the information provided in your Application and the Supplemental Questionnaire; resumes will not be reviewed. The most highly qualified candidates, based on the evaluation results, may be referred for interview. Be sure to include in your application and Supplemental Questionnaire any relevant experience and education that demonstrates that you meet the minimum requirements, as it will be used to competitively evaluate your qualifications. All communications regarding the remainder of the selection process will be via email . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk, and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Management Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: 7/12/2024 5:15 PM Pacific
Jun 16, 2024
Full Time
The Job The Office of the San Bernardino County Auditor-Controller/Treasurer/Tax Collector (ATC) is seeking an Enterprise Information Technology Solutions Manager* with proven experience managing large IT projects, applications and business support, and systems implementation and development projects. The candidate must also have excellent leadership, organizational, and customer relations skills.As an Enterprise Information Technology Solutions Manager* , you will not only be a supervisory and management leader, but also a strategic planner and innovator. You will lead teams in providing complex and advanced business systems analysis, database management, application architecture, and application programming. This role offers a unique opportunity to architect and develop enterprise frameworks, database platforms, and online solutions, and to be an integral part of our change management process, driving innovation and growth. Incumbents are subject matter experts in: Overseeing technical and software initiatives that may result in the selection of third-party software or the development of custom-built application solutions in accordance with standard Software Development Life Cycles. Managing large, complex IT projects utilizing Agile and Scrum methodologies, leading cross-function teams related to technology projects and business objectives, and managing project scope, timelines, budget, and resources. Serving as a liaison between various countywide departments and county IT providers; are subject matter experts in gathering business requirements, makes presentations to business management, and administration. Managing software frameworks and practices that take into consideration multi-department requirements, security, and data recovery. Providing insight into countywide strategic initiatives and decision-making; implementing change management and quality control. Driving cost savings, business continuity, and risk avoidance related to policies, standard practices, enterprise licensing, multi-department requirements, security and data recovery, department regulations, and potential impacts to countywide infrastructure. Managing Business Applications Managers, Enterprise Application Developers, Business Systems Analysts, and other development team members. *Official Title: Enterprise Business Applications Manager. For a more comprehensive listing of job duties for this classification, view the Enterprise Business Applications Manager job description. IMPRESSIVE BENEFITS Click the image below to learn more about our outstanding traditional benefits!! CONDITIONS OF EMPLOYMENT Pre-Employment Process: Incumbent must successfully complete a background investigation (fingerprinting and work history/education check) in addition to a job-related physical exam, including a drug test. Availability: Incumbents may occasionally work evening and weekend hours. Some overtime, on-call, or call back work may be required. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Qualifying candidates must meet the requirements in ALL of the following categories: EXPERIENCE: Four (4) years of experience conducting business systems analysis, technology-based feasibility studies, technology advancements, and managing enterprise IT related projects. -OR- Four (4) years of experience in an enterprise systems management environment architecting, engineering, and integrating solutions of at least 2 of the following technologies: Cloud Platforms (AWS, Azure, etc.) Database Platforms (Microsoft SQL, Oracle, etc.) Microsoft Enterprise Platforms (AD, O365, etc.) Enterprise Storage SAN/NAS Enterprise Content Management (Web, Document, etc.) Enterprise GIS Platform Enterprise Virtualization Platform (VMWare, Hyper-V, etc.) Enterprise OS Platforms (Windows, Linux, etc.) Enterprise Project Management Platforms (JIRA/Confluence, Microsoft Project, etc.) Qualifying experience may include performing duties equivalent to the San Bernardino County Business Applications Manager classification or San Bernardino County Systems Support Supervisor classification and above. LEADERSHIP: Three (3) years providing full-scope supervision to automated/business systems analysts, programmers, or comparable positions engaged in technology operations, systems management, or the development or assessment of business application/systems. Must include a minimum of two (2) years managing large-scale enterprise infrastructure or application development projects, business application project management using systems development methodology. Experience may be concurrent. EDUCATION: Sixty (60) semester (90 quarter) units of completed college-level courses in information technology, computer science, software engineering/programming, or a closely related field. Substitution: One (1) additional year of qualifying work experience may substitute for the education requirement. Desired Qualifications A Bachelor's degree in information technology, computer science, software engineering/programming, or a closely related field is preferred. Selection Process Application Procedure: Complete and submit the online employment application and supplemental questionnaire by the filing deadline. There will be a competitive evaluation of qualifications based on the information provided in your Application and the Supplemental Questionnaire; resumes will not be reviewed. The most highly qualified candidates, based on the evaluation results, may be referred for interview. Be sure to include in your application and Supplemental Questionnaire any relevant experience and education that demonstrates that you meet the minimum requirements, as it will be used to competitively evaluate your qualifications. All communications regarding the remainder of the selection process will be via email . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk, and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Management Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: 7/12/2024 5:15 PM Pacific
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM NUMBER R8250N-R FIRST DAY OF FILING August 18, 2021 at 8:00 a.m. (PT) This examination will remain open until the needs of the service are met and is subject to closure without prior notice. TYPE OF RECRUITMENT Open Competitive Job Opportunity FILING TYPE Open Continuous DEFINITION Participates in a structured on-the-job training assignment in preparation for successful progression into a specific occupational field. CLASSIFICATION STANDARDS Positions allocable to this class typically report to an assigned supervisor and/or mentor and receive both technical job training and guidance on workplace behavior, competencies, individual responsibilities, and development of occupational skill sets. Career Development Interns are assigned to assist in information technology/technical support on training assignments of typically 12 to 24 months which may vary in duration based on individual training requirements. During training, incumbents are expected to develop and demonstrate progressively increasing skills and independence of action as they gain experience and proficiency in their occupation. Career Development Intern assignments may be made on any shift in County departments having 24-hour responsibilities. Essential Job Functions In a training capacity and under supervision, participates in entry-level work in one of a variety of job assignments. These assignments may require incumbents to stand or walk much of the time, with bending, stopping, squatting, twisting, reaching, working on irregular surfaces, occasional lifting of objects weighing over 25 pounds, and frequent lifting of 10-25 pounds. Assists in the installation, maintenance, upgrade, and removal of information technology equipment such as personal computers, printers, and related devices. Assists in operating electronic computer equipment, including console, input and output devices, and off-line equipment in support of computer operations or maintenance. Assists in the development of routine computer system usage schedules and uses computer-assisted communication equipment. Process work through data entry on a computer or use computer-assisted communication equipment. Assists in the installation, maintenance, removal, or modifications of audio visual equipment. Requirements SPECIALTY REQUIREMENTS: Foster Youth Program - Current enrollment in, completion of, or current or past eligibility for the Department of Children and Family Services' Independent Living Program and/or Probation Department's Independent Living Program (ILP). County Youth Bridges Opportunity Program* - Identification as an At-Risk Youth by a County of Los Angeles authorized department, other local, State, or Federal agencies or schools; or by a bona fide non-profit organization whose mission includes fostering or enhancement of employment opportunities for at risk youth. Homeless Hiring Program* - Individuals, who are homeless or formerly homeless as verified by bona fide participating agencies through the Department of Workforce Development, Aging and Community Services (WDACS), or have a Certificate of Completion from the Department of Public Social Services' or WDACS' Los Angeles County Job Services' Job or Work Readiness Training Programs. Disability Hiring Program* - Must possess an Individuals Facing Barriers to Employment Program certificate from the State Department of Rehabilitation (DOR). In order to receive a certificate, an individual must meet the following DOR criteria: Has a physical or mental impairment or medical condition that limits one or more major life activities;Has a record of history of such impairment or disability; orIs regarded as having such an impairment or disability. (Applicants interested in obtaining the Department of Rehabilitation certification should contact Justin Hart at 213-736-3907 or Justin.Hart@dor.ca.gov prior to a visit to their office). Note: Some examinations may require applicants to meet specific age limitations at time of appointment. LICENSE Some positions in this classification, depending upon assignment, require possession of a valid California Class C Driver License to perform job related essential functions. Candidates offered these positions would be required to show proof of a driver license before appointment. PHYSICAL CLASS 3 - Moderate. Includes standing or walking most of the time, with bending, stooping, squatting, twisting, and reaching; includes working on irregular surfaces, occasionally lifting objects weighting over 25 pounds, and frequent lifting of 10-25 pounds. Career Development Interns who perform moderate physical tasks as described in the Essential Job Functions will be required to pass a Class 3 - Moderate physical examination. SPECIAL REQUIREMENT INFORMATION * In order to receive credit for the specialty program(s), you must attach proof of participation at the time of filing or within fifteen (15) calendar days from application submission . If you are unable to attach the required document(s), you must email to Lburton@hr.lacounty.gov . Please include the exam number and exam title. Please see below for more information: County Youth Bridges Opportunity Program - applicants will be required to upload a copy of verification of participation issued by County of Los Angeles authorized department, other local, State, or Federal Agencies or schools; or by a bona fide non-profit organization as verified by County of Los Angeles whose mission includes fostering or enhancement of employment opportunities for At-Risk Youth. Homeless Hiring Program - applicants will be required to upload a copy of verification of participation issued by a bona fide participating agencies through WDACS whose mission includes fostering or enhancement of employment opportunities for Homeless or copy of certificate of completion from the Department of Public Social Services' or WDACS' Los Angeles Job Services' Job or Work Readiness Training Programs. Disability Hiring Program - applicants will be required to upload a copy of certificate of Individuals Facing Barriers to Employment Program issued by DOR. Applicants who have been previously appointed as a Career Development Intern, Information Technology/Technical Support for more than 18 accumulative months will not be accepted. Candidates under 18 must present a work permit at the time of appointment. Incumbents in positions that require driving must be at least 18 years of age. Some positions may require applicants to meet specific age limitations at time of appointment. Additional Information EXAMINATION CONTENT This examination will consist of a multiple choice test weighted 100% covering: Learning Potential Responsibility Customer Focus Working with Information MULTIPLE CHOICE TEST IS NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19 . Applicants must meet the Specialty Requirements and receive a passing score of 70% or higher on the examination in order to be placed on the Eligible Register. Multiple choice test scores cannot be given over the telephone. TRANSFER OF TEST COMPONENTS: Applicants who have taken identical components recently for other exams may have their scores automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test scores may be transferred. TEST PREPARATION Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help you preparing for the test, we advise you to review all related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find A Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section. Additional online practice tests are available at https://www.shldirect.com/en-us/practice-tests / . ELIGIBILITY INFORMATION The names of candidates receiving a passing grade in the examination will be placed on the Eligible Register in the order of their score group for a period of twelve (12) months following the date of promulgation. Applications will be processed on an as-received basis and promulgated to the Eligible Register accordingly. VACANCY INFORMATION The resulting eligible register will be used to fill vacancies in various Departments in the County of Los Angeles as they occur. APPLICATION AND FILING INFORMATION How to Apply Applications must be submitted online only. We must receive your application from August 18, 2021 at 8:00 a.m. (PT) until needs of the service are met. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. All applications must be received before 5 p.m. (PT) on the last day of filing. Plan to submit your online application well in advance of the time & date deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Apply online by clicking on the "Apply" tab for this posting. You can also track the status of your application using this web site. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Specialty Requirements . Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. SOCIAL SECURITY NUMBER : Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES : For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD : All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. Anti-Racism, Diversity, and Inclusion (ARDI) The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Fair Chance Initiative: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . Equal Employment Opportunity: It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability or any other characteristic protected by State or Federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will follow all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. COVID-19 Vaccination All County workforce members must be fully vaccinated against COVID-19 as a condition of employment. Successful candidates for this position will be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. Testing Accommodation If you require an accommodation to fairly compete in any part of the assessment process, let us know by contacting the Testing Accommodation Coordinator at TestingAccommodations@hr.lacounty.gov . You will be required to complete the Request for Reasonable Accommodation form as well as supporting documentation from a qualified professional justifying the requested accommodation(s). The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. ______________________________________________________________________________ Testing Accommodations Coordinator: TestingAccommodations@hr.lacounty.gov Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 California Relay Services Phone: (800) 735-2922 Department Contact Name: Lowell Burton Department Contact Phone: (213) 351-2942 Department Contact Email: Lburton@hr.lacounty.gov For detailed information, please click here
Apr 22, 2024
Variable Shift
Position/Program Information EXAM NUMBER R8250N-R FIRST DAY OF FILING August 18, 2021 at 8:00 a.m. (PT) This examination will remain open until the needs of the service are met and is subject to closure without prior notice. TYPE OF RECRUITMENT Open Competitive Job Opportunity FILING TYPE Open Continuous DEFINITION Participates in a structured on-the-job training assignment in preparation for successful progression into a specific occupational field. CLASSIFICATION STANDARDS Positions allocable to this class typically report to an assigned supervisor and/or mentor and receive both technical job training and guidance on workplace behavior, competencies, individual responsibilities, and development of occupational skill sets. Career Development Interns are assigned to assist in information technology/technical support on training assignments of typically 12 to 24 months which may vary in duration based on individual training requirements. During training, incumbents are expected to develop and demonstrate progressively increasing skills and independence of action as they gain experience and proficiency in their occupation. Career Development Intern assignments may be made on any shift in County departments having 24-hour responsibilities. Essential Job Functions In a training capacity and under supervision, participates in entry-level work in one of a variety of job assignments. These assignments may require incumbents to stand or walk much of the time, with bending, stopping, squatting, twisting, reaching, working on irregular surfaces, occasional lifting of objects weighing over 25 pounds, and frequent lifting of 10-25 pounds. Assists in the installation, maintenance, upgrade, and removal of information technology equipment such as personal computers, printers, and related devices. Assists in operating electronic computer equipment, including console, input and output devices, and off-line equipment in support of computer operations or maintenance. Assists in the development of routine computer system usage schedules and uses computer-assisted communication equipment. Process work through data entry on a computer or use computer-assisted communication equipment. Assists in the installation, maintenance, removal, or modifications of audio visual equipment. Requirements SPECIALTY REQUIREMENTS: Foster Youth Program - Current enrollment in, completion of, or current or past eligibility for the Department of Children and Family Services' Independent Living Program and/or Probation Department's Independent Living Program (ILP). County Youth Bridges Opportunity Program* - Identification as an At-Risk Youth by a County of Los Angeles authorized department, other local, State, or Federal agencies or schools; or by a bona fide non-profit organization whose mission includes fostering or enhancement of employment opportunities for at risk youth. Homeless Hiring Program* - Individuals, who are homeless or formerly homeless as verified by bona fide participating agencies through the Department of Workforce Development, Aging and Community Services (WDACS), or have a Certificate of Completion from the Department of Public Social Services' or WDACS' Los Angeles County Job Services' Job or Work Readiness Training Programs. Disability Hiring Program* - Must possess an Individuals Facing Barriers to Employment Program certificate from the State Department of Rehabilitation (DOR). In order to receive a certificate, an individual must meet the following DOR criteria: Has a physical or mental impairment or medical condition that limits one or more major life activities;Has a record of history of such impairment or disability; orIs regarded as having such an impairment or disability. (Applicants interested in obtaining the Department of Rehabilitation certification should contact Justin Hart at 213-736-3907 or Justin.Hart@dor.ca.gov prior to a visit to their office). Note: Some examinations may require applicants to meet specific age limitations at time of appointment. LICENSE Some positions in this classification, depending upon assignment, require possession of a valid California Class C Driver License to perform job related essential functions. Candidates offered these positions would be required to show proof of a driver license before appointment. PHYSICAL CLASS 3 - Moderate. Includes standing or walking most of the time, with bending, stooping, squatting, twisting, and reaching; includes working on irregular surfaces, occasionally lifting objects weighting over 25 pounds, and frequent lifting of 10-25 pounds. Career Development Interns who perform moderate physical tasks as described in the Essential Job Functions will be required to pass a Class 3 - Moderate physical examination. SPECIAL REQUIREMENT INFORMATION * In order to receive credit for the specialty program(s), you must attach proof of participation at the time of filing or within fifteen (15) calendar days from application submission . If you are unable to attach the required document(s), you must email to Lburton@hr.lacounty.gov . Please include the exam number and exam title. Please see below for more information: County Youth Bridges Opportunity Program - applicants will be required to upload a copy of verification of participation issued by County of Los Angeles authorized department, other local, State, or Federal Agencies or schools; or by a bona fide non-profit organization as verified by County of Los Angeles whose mission includes fostering or enhancement of employment opportunities for At-Risk Youth. Homeless Hiring Program - applicants will be required to upload a copy of verification of participation issued by a bona fide participating agencies through WDACS whose mission includes fostering or enhancement of employment opportunities for Homeless or copy of certificate of completion from the Department of Public Social Services' or WDACS' Los Angeles Job Services' Job or Work Readiness Training Programs. Disability Hiring Program - applicants will be required to upload a copy of certificate of Individuals Facing Barriers to Employment Program issued by DOR. Applicants who have been previously appointed as a Career Development Intern, Information Technology/Technical Support for more than 18 accumulative months will not be accepted. Candidates under 18 must present a work permit at the time of appointment. Incumbents in positions that require driving must be at least 18 years of age. Some positions may require applicants to meet specific age limitations at time of appointment. Additional Information EXAMINATION CONTENT This examination will consist of a multiple choice test weighted 100% covering: Learning Potential Responsibility Customer Focus Working with Information MULTIPLE CHOICE TEST IS NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19 . Applicants must meet the Specialty Requirements and receive a passing score of 70% or higher on the examination in order to be placed on the Eligible Register. Multiple choice test scores cannot be given over the telephone. TRANSFER OF TEST COMPONENTS: Applicants who have taken identical components recently for other exams may have their scores automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test scores may be transferred. TEST PREPARATION Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help you preparing for the test, we advise you to review all related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find A Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section. Additional online practice tests are available at https://www.shldirect.com/en-us/practice-tests / . ELIGIBILITY INFORMATION The names of candidates receiving a passing grade in the examination will be placed on the Eligible Register in the order of their score group for a period of twelve (12) months following the date of promulgation. Applications will be processed on an as-received basis and promulgated to the Eligible Register accordingly. VACANCY INFORMATION The resulting eligible register will be used to fill vacancies in various Departments in the County of Los Angeles as they occur. APPLICATION AND FILING INFORMATION How to Apply Applications must be submitted online only. We must receive your application from August 18, 2021 at 8:00 a.m. (PT) until needs of the service are met. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. All applications must be received before 5 p.m. (PT) on the last day of filing. Plan to submit your online application well in advance of the time & date deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Apply online by clicking on the "Apply" tab for this posting. You can also track the status of your application using this web site. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Specialty Requirements . Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. SOCIAL SECURITY NUMBER : Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES : For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD : All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. Anti-Racism, Diversity, and Inclusion (ARDI) The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Fair Chance Initiative: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . Equal Employment Opportunity: It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability or any other characteristic protected by State or Federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will follow all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. COVID-19 Vaccination All County workforce members must be fully vaccinated against COVID-19 as a condition of employment. Successful candidates for this position will be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. Testing Accommodation If you require an accommodation to fairly compete in any part of the assessment process, let us know by contacting the Testing Accommodation Coordinator at TestingAccommodations@hr.lacounty.gov . You will be required to complete the Request for Reasonable Accommodation form as well as supporting documentation from a qualified professional justifying the requested accommodation(s). The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. ______________________________________________________________________________ Testing Accommodations Coordinator: TestingAccommodations@hr.lacounty.gov Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 California Relay Services Phone: (800) 735-2922 Department Contact Name: Lowell Burton Department Contact Phone: (213) 351-2942 Department Contact Email: Lburton@hr.lacounty.gov For detailed information, please click here
State of Missouri
Jefferson City, Missouri, United States
Note for internal applicants: Successful candidates already at rates above the posted salary will be evaluated on an individual basis to determine final salary outcome. Job Location: Central Office, 601 West Main A, Jefferson City, Missouri Why you’ll love this position: Are you a Project Manager who enjoys facilitating a wide variety of projects? Are you a strong leader who knows how to build sound relationships with business partners and IT professionals? Do you consider yourself a strong innovator and communicator who would like to lead a team of Project Managers? If you answered yes to these questions, this position might be a perfect fit for you! The Portfolio and Project Management Office (PPMO) Information Systems Supervisor oversees information technology support activities, service, and product delivery activities; serves as a resource manager over a pool of information systems staff and/or consultants; and performs all necessary supervisory duties. The resources supervised typically provide support of existing or new systems, information systems services, or for staffing projects that require information technology expertise. Responsibilities are performed under general supervision. This position is with the Department of Transportation, Information System Division, providing support to the department’s divisions and districts for delivery of the best IT solutions for a safe, stable, and reliable transportation system in Missouri. This opening is for one of eight Information Systems Supervisor positions which serves as the management team of the Information Systems (IS) division. It plays a critical role in facilitating work activities across the IS division and throughout the various divisions of MoDOT. What you’ll do: Coordinates and commits staff/consultants/contractors to provide information systems services or to provide operational support; works with division project managers to commit resources to project teams. Maintains liaison with departmental representatives, outside contractors, consultants, vendors, repair or service technicians, and other state or governmental agencies as needed for section operations. Plans and manages work efforts and on-going support using the division's project management methodology and tools. Determines knowledge and skills required to maintain or grow section resource pool; creates training and development plans for employees; ensures successful completion of the plans; ensures cross-training of personnel to ensure most efficient use of staff resources; and determines job expectations, while providing coaching and performance feedback for employee development. Coordinates development of policies, procedures, standards and best practices for section; coordinates section input regarding the need for new technical, functional or operational products or services; and works with division management to incorporate into business or strategic plans and the division’s performance measurements. All you need for success: Minimum Qualifications Bachelor's Degree: Computer Science, Computer Information Systems, Business Administration, or related field. Six years of progressive experience in information systems. Special Working Conditions: Job may require occasional, statewide, overnight travel. Remote work location from any MoDOT facility or hybrid telework option may be considered. Full-time telework is not available. Preferred Qualifications: Proficient knowledge of project management principles, methodologies, best practices, and techniques Excellent Communication, Leadership, Organization, Conflict Resolution, and Critical Thinking Ability to lead a team, provide direction and take forward-thinking initiative. Experience with project management tools like Cloud Coach, MS Project, MS Power BI, and Excel Effective planning, time management, organization, and decision-making skills Ability to collaborate with varying levels of professional staff, consultants, and stakeholders Possess strong leadership, interpersonal, consultative, negotiation and communications skills. More reasons to love this position: MoDOT offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Visit our CAREERS page to explore all we have to offer. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for MoDOT, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found HERE . At MoDOT you will play a key role in maintaining the seventh largest highway system in the United States. We value team players who are open-minded and work well with others to accomplish goals and fulfill our mission of safety, service, and stability. We see the growth of our team members as an investment, both in MoDOT's future and yours. If you're looking for diverse opportunities, challenging work, and a flexible environment, we want to talk to you about joining our winning team. MoDOT operates on shared values and your success in our organization depends upon modeling these values. CLICK HERE to view our mission, values, and tangible results. If you embrace these values, we welcome your application. If you have questions about this position, please contact: cohrmocareers@modot.mo.gov
Jun 13, 2024
Full Time
Note for internal applicants: Successful candidates already at rates above the posted salary will be evaluated on an individual basis to determine final salary outcome. Job Location: Central Office, 601 West Main A, Jefferson City, Missouri Why you’ll love this position: Are you a Project Manager who enjoys facilitating a wide variety of projects? Are you a strong leader who knows how to build sound relationships with business partners and IT professionals? Do you consider yourself a strong innovator and communicator who would like to lead a team of Project Managers? If you answered yes to these questions, this position might be a perfect fit for you! The Portfolio and Project Management Office (PPMO) Information Systems Supervisor oversees information technology support activities, service, and product delivery activities; serves as a resource manager over a pool of information systems staff and/or consultants; and performs all necessary supervisory duties. The resources supervised typically provide support of existing or new systems, information systems services, or for staffing projects that require information technology expertise. Responsibilities are performed under general supervision. This position is with the Department of Transportation, Information System Division, providing support to the department’s divisions and districts for delivery of the best IT solutions for a safe, stable, and reliable transportation system in Missouri. This opening is for one of eight Information Systems Supervisor positions which serves as the management team of the Information Systems (IS) division. It plays a critical role in facilitating work activities across the IS division and throughout the various divisions of MoDOT. What you’ll do: Coordinates and commits staff/consultants/contractors to provide information systems services or to provide operational support; works with division project managers to commit resources to project teams. Maintains liaison with departmental representatives, outside contractors, consultants, vendors, repair or service technicians, and other state or governmental agencies as needed for section operations. Plans and manages work efforts and on-going support using the division's project management methodology and tools. Determines knowledge and skills required to maintain or grow section resource pool; creates training and development plans for employees; ensures successful completion of the plans; ensures cross-training of personnel to ensure most efficient use of staff resources; and determines job expectations, while providing coaching and performance feedback for employee development. Coordinates development of policies, procedures, standards and best practices for section; coordinates section input regarding the need for new technical, functional or operational products or services; and works with division management to incorporate into business or strategic plans and the division’s performance measurements. All you need for success: Minimum Qualifications Bachelor's Degree: Computer Science, Computer Information Systems, Business Administration, or related field. Six years of progressive experience in information systems. Special Working Conditions: Job may require occasional, statewide, overnight travel. Remote work location from any MoDOT facility or hybrid telework option may be considered. Full-time telework is not available. Preferred Qualifications: Proficient knowledge of project management principles, methodologies, best practices, and techniques Excellent Communication, Leadership, Organization, Conflict Resolution, and Critical Thinking Ability to lead a team, provide direction and take forward-thinking initiative. Experience with project management tools like Cloud Coach, MS Project, MS Power BI, and Excel Effective planning, time management, organization, and decision-making skills Ability to collaborate with varying levels of professional staff, consultants, and stakeholders Possess strong leadership, interpersonal, consultative, negotiation and communications skills. More reasons to love this position: MoDOT offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Visit our CAREERS page to explore all we have to offer. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for MoDOT, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found HERE . At MoDOT you will play a key role in maintaining the seventh largest highway system in the United States. We value team players who are open-minded and work well with others to accomplish goals and fulfill our mission of safety, service, and stability. We see the growth of our team members as an investment, both in MoDOT's future and yours. If you're looking for diverse opportunities, challenging work, and a flexible environment, we want to talk to you about joining our winning team. MoDOT operates on shared values and your success in our organization depends upon modeling these values. CLICK HERE to view our mission, values, and tangible results. If you embrace these values, we welcome your application. If you have questions about this position, please contact: cohrmocareers@modot.mo.gov
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM NUMBER: Y1409C First Day of Filing: January 17, 2024, at 8:00 a.m. (PT) - Until needs of the department are met and is subject to closure without prior notice. TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY NO OUT-OF-CLASS EXPERIENCE OR WITHHOLDS ARE ALLOWED FOR THIS EXAMINATION. Correctional Health Services - 20% Recruitment and Retention Bonus The County of Los Angeles is currently offering up to a 20% bonus for full-time Health Information Management Supervisor positions hired by Correctional Health Services and working on-site in a designated facility to meet critical healthcare needs for the uniquely underserved jail population. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of 25 health centers and four hospitals - and expanded network of community partner clinics - DHS annually provides direct care for 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing. MISSION: To advance the health of our patients and our communities by providing extraordinary care. DEFINITION: Supervises and participates in the work of a group of technical staff engaged in coding and auditing patient medical records in a County medical facility. Essential Job Functions Provides oversight and supervision of Release of Information (ROI) team including training, performance management and workflow. Conduct staff meetings, ensure staff development as well as provide orientation and training. Responsible for developing and providing training for all new staff as well as process improvement training for current staff. Prepares and conducts performance reviews for staff with review by the department leadership. Keeps Health Information leadership informed on staff performance and helps to identify training opportunities. Provides feedback and makes recommendations for commendations, performance reviews and progressive disciplinary actions. Identifies and evaluates areas that may need improvement and works with leadership to develop and implement solutions that will streamline processes and improve workflows. Serves as a liaison for all audits. Submits specific audits to the Compliance department to get approval. Input all audit requests into tracking system and prepares records. Works with tight deadlines while dealing directly with audit entities, both private and government, on billing and payment. Administers all chart reviews by meeting patients and/or attorneys in person at a clinic site to review records with them. Works closely with Legal, Compliance, Risk and Information Technology on Health Information Management (HIM) operations system and legal issues. Responsible for dealing with escalating situations by communicating with attorneys, law enforcement, auditors, and insurance company representatives as well as a variety of other professionals. Diffusing situations by expediting their requests, answering questions and educating on processes. Prepares biweekly reports to HIM Leaderships by utilizing the ROI module, works queues and reports in established systems. Creates reports within system that show incoming and outgoing volumes for all requestor types. Provides reports to management and monitors activity. Takes action as necessary by adjusting staff and managing workflow proactively avoiding instances of overtime. Manages the daily workload by making sure work queues in established systems are maintained and completed in a timely manner. Keeps up to date on HIPAA, STATE requirements and compliance rules to serve as a subject matter expert. Trains staff and keep them up to date. Completes online incident reporting when breeches occur and submits for leadership review. Reviews breech details and develops solutions to prevent further breeches and makes recommendations for improvement to management. Prevents possible breeches by maintaining quality assurance (QA) for the department. Follows protocol for QA for all ROI requests and hold employees accountable for high quality. Responsible for meeting quality goals monthly. Responsible for supporting accuracy and timeliness of all chart analysis and re-analysis tasks and notification steps for the Physician Suspension cycle. Ensures email delivery of notifications, pre-suspension warnings, and final suspension selection to physicians, their clinical department, hospital leadership. Monitors and ensures daily tracking and follow-up by staff to obtain all pending reports required to complete coding and billing of cases for timely hospital reimbursement and facility quality of care reporting. Ensures physician satisfaction regarding chart completion activities by making certain that prompt and appropriate guidance and assistance is provided by HIM subordinate staff. Functions as resource and support center for issues pertaining to electronic record entries, dictations, corrections, additions, and completion to obtain regulatory compliance. Responsible for performing quality reviews of medical records to assess regulatory compliance with completeness of data and information, timeliness, accuracy, and authentication requirements. Follows through until correction and/or completion processes are completed. Maintains necessary documentation to identify errors and substantiate correction. Monitors performance of transcription service including resolution of issues preventing the interface of documents into the electronic medical record. Maintains liaison with the HIM-EHR team and leadership to review, correct, and improve record deficiency workflows and reports. Provides orientation to incoming residents and house staff, and new attending physicians on record completion requirements. Works closely with the enterprise Master Patient Index (EMPI) team, and with Patient Registration/Admitting, and Patient Financial Services (PFS) to identify and help resolve issues arising from inaccurate patient data. Generates weekly and end of month reports to track productivity and statistically relevant data. Performs analysis upon the statistical data to engage process improvement and increase efficiency. Maintains, updates, and validates statistical data for incomplete records, quality reviews, and for data submission to various State disease registries as needed. Assists with the development of policies and procedures related to release of information, medical record data and documentation integrity and data management, including standards, usage, operations, documentation, training, interfaces, security, and integrity. Participates in projects and meetings as required in order to address ROI, chart completion and data integrity issues. Actively fosters staff development, including training and re-training as needed. Has regular one-on-one meetings with employees. Holds Unit meetings as necessary. Maintains and coordinates adequate scheduling and staffing to support operational needs. Performs other pertinent duties as assigned by HIM Leadership. Requirements SELECTION REQUIREMENTS: Option I: Registered Health Information Technician (RHIT) certification by the American Health Information Management Association (AHIMA), and three (3) years of technical health information* experience, including medical records coding. One (1) year of the required experience must have been in a supervisory** or senior/lead*** capacity over other Health Information staff. Option II: Registered Health Information Administrator (RHIA) certification by AHIMA, completion of a Bachelor’s degree in Health Information Management, accredited by the Commission on Accreditation for Health Informatics and Information Management Education and two (2) years of technical health information* experience, including medical records coding. One (1) year of the required experience must have been in a supervisory** capacity in a Health Information Management department. *Technical health information experience may include but is not limited to reviewing electronic medical record physician documentation, abstracting information from the medical record documentation, applying knowledge of regulatory requirements pertaining to medical record documentation, and applying knowledge of privacy laws to ensure facility compliance. **Supervisory in the County of Los Angeles is defined as:provides direct supervision to planning, assigning, and reviewing work of staff of the unit, evaluating employee performance, counseling, and recommending discipline. *** For this examination, senior/lead experience is defined as assigning, coordinating, and reviewing the work, ensuring proper work methods are followed, and providing technical assistance and training. Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. LICENSE: A valid California Class “C” Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. DESIRABLE QUALIFICATIONS: Additional credit will be given to applicants that possess the following desirable qualifications: Health Information Management**** experience in an acute care/large academic medical center setting***** or integrated healthcare system****** Project management******* experience within healthcare Experience with Microsoft office suite, specifically EXCEL, POWERPOINT, WORD, and Visio Experience managing a Release of Information Unit. Certified in Healthcare Privacy and Security (CHPS) certificate from the American Health Information Management Association (AHIMA) or Certified in Healthcare Privacy Compliance (CHPC) from the Health Care Compliance Association ****Health Information Management experience includes but is not limited to managing abstracting and coding functions or acting as the first assistant of a Health Information Management Division. *****Large academic medical center setting is defined as a teaching hospital with over 400 licensed beds. ******I ntegrated healthcare system is health care coverage that organizes doctors, hospitals, and other providers into groups in order to enhance the quality and cost effectiveness of medical treatment. *******Project management experience within healthcare includes but is not limited to supporting, leading, and contributing to process improvement projects where change management strategies are necessary in meeting targeted program objectives and timelines. SPECIAL REQUIREMENT INFORMATION : In order to qualify and receive credit, you must include a legible photocopy of your official certificate, official degree, official transcripts, or official letter from the accredited institution which shows the area of specialization with your online application, at the time of filing . If you are unable to attach required/supporting documents during the application submission, you may email the documents to Tanisha Buggs at tbuggs@dhs.lacounty.gov within seven (7) calendar days of filing your online application or you will not receive credit. Please include your name (as it appears on your online application), the exam title and exam number in the email message. Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. Certificate Information: Please ensure the Certification/License Section of the application is completed. Provide the title of the certificate, the number, date issued, date of expiration and the name of the issuing agency as specified in the Selection Requirements. Additional Information EXAMINATION CONTENT: An evaluation of your education, experience, desirable qualifications and supplemental questionnaire based on your application information weighted 100%. Candidates must achieve a passing score of 70% or higher on this examination in order to be added to the eligible register. ELIGIBILITY INFORMATION: Applications will be processed on an "as-received" basis and those receiving a passing score will be added to the eligible register accordingly. The names of candidates receiving a passing score in the examination will be added to the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. No person may compete in this examination more than once every twelve (12) months. SPECIAL INFORMATION: Appointees may be required to work any shift , including evenings, nights, weekends, and holidays. The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. VACANCY INFORMATION: The resulting eligible register will be used to fill vacancies in the Department of Health Services (DHS) throughout Los Angeles County as they occur. APPLICATION AND FILING INFORMATION: How to Apply Applications must be submitted online only. Applications submitted by U.S Mail, Fax, or in person will not be accepted. Plan to submit your online application well in advance of the 5:00 p.m. (PT) deadline on the last day of filing, as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Apply online by clicking on the green "APPLY" button at the top right of this posting. You can also track the status of your application using this website. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements. Fill out your application completely and correctly to receive full credit for related education, and/or experience in the spaces provided so we can evaluate your qualifications for the position. Please do not group your experience. For each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES: All information and documents provided by applicants is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and/or Minimum/Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as a response; in doing so, your application will be rejected . SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. NO SHARING OF USER ID, E-MAIL, AND PASSWORD: All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI) The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. TESTING ACCOMMODATION COORDINATOR CONTACT: If you need accommodation to take the assessment, let us know by contacting the ADA/Testing Coordinator at (323) 914-7111. The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. DEPARTMENT CONTACT: Tanisha Buggs, Exam Analyst (213) 288-7000 tbuggs@dhs.lacounty.gov CALIFORNIA RELAY SERVICES PHONE : (800) 735-2922 For detailed information, please click here
Mar 08, 2024
Full Time
Position/Program Information EXAM NUMBER: Y1409C First Day of Filing: January 17, 2024, at 8:00 a.m. (PT) - Until needs of the department are met and is subject to closure without prior notice. TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY NO OUT-OF-CLASS EXPERIENCE OR WITHHOLDS ARE ALLOWED FOR THIS EXAMINATION. Correctional Health Services - 20% Recruitment and Retention Bonus The County of Los Angeles is currently offering up to a 20% bonus for full-time Health Information Management Supervisor positions hired by Correctional Health Services and working on-site in a designated facility to meet critical healthcare needs for the uniquely underserved jail population. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of 25 health centers and four hospitals - and expanded network of community partner clinics - DHS annually provides direct care for 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing. MISSION: To advance the health of our patients and our communities by providing extraordinary care. DEFINITION: Supervises and participates in the work of a group of technical staff engaged in coding and auditing patient medical records in a County medical facility. Essential Job Functions Provides oversight and supervision of Release of Information (ROI) team including training, performance management and workflow. Conduct staff meetings, ensure staff development as well as provide orientation and training. Responsible for developing and providing training for all new staff as well as process improvement training for current staff. Prepares and conducts performance reviews for staff with review by the department leadership. Keeps Health Information leadership informed on staff performance and helps to identify training opportunities. Provides feedback and makes recommendations for commendations, performance reviews and progressive disciplinary actions. Identifies and evaluates areas that may need improvement and works with leadership to develop and implement solutions that will streamline processes and improve workflows. Serves as a liaison for all audits. Submits specific audits to the Compliance department to get approval. Input all audit requests into tracking system and prepares records. Works with tight deadlines while dealing directly with audit entities, both private and government, on billing and payment. Administers all chart reviews by meeting patients and/or attorneys in person at a clinic site to review records with them. Works closely with Legal, Compliance, Risk and Information Technology on Health Information Management (HIM) operations system and legal issues. Responsible for dealing with escalating situations by communicating with attorneys, law enforcement, auditors, and insurance company representatives as well as a variety of other professionals. Diffusing situations by expediting their requests, answering questions and educating on processes. Prepares biweekly reports to HIM Leaderships by utilizing the ROI module, works queues and reports in established systems. Creates reports within system that show incoming and outgoing volumes for all requestor types. Provides reports to management and monitors activity. Takes action as necessary by adjusting staff and managing workflow proactively avoiding instances of overtime. Manages the daily workload by making sure work queues in established systems are maintained and completed in a timely manner. Keeps up to date on HIPAA, STATE requirements and compliance rules to serve as a subject matter expert. Trains staff and keep them up to date. Completes online incident reporting when breeches occur and submits for leadership review. Reviews breech details and develops solutions to prevent further breeches and makes recommendations for improvement to management. Prevents possible breeches by maintaining quality assurance (QA) for the department. Follows protocol for QA for all ROI requests and hold employees accountable for high quality. Responsible for meeting quality goals monthly. Responsible for supporting accuracy and timeliness of all chart analysis and re-analysis tasks and notification steps for the Physician Suspension cycle. Ensures email delivery of notifications, pre-suspension warnings, and final suspension selection to physicians, their clinical department, hospital leadership. Monitors and ensures daily tracking and follow-up by staff to obtain all pending reports required to complete coding and billing of cases for timely hospital reimbursement and facility quality of care reporting. Ensures physician satisfaction regarding chart completion activities by making certain that prompt and appropriate guidance and assistance is provided by HIM subordinate staff. Functions as resource and support center for issues pertaining to electronic record entries, dictations, corrections, additions, and completion to obtain regulatory compliance. Responsible for performing quality reviews of medical records to assess regulatory compliance with completeness of data and information, timeliness, accuracy, and authentication requirements. Follows through until correction and/or completion processes are completed. Maintains necessary documentation to identify errors and substantiate correction. Monitors performance of transcription service including resolution of issues preventing the interface of documents into the electronic medical record. Maintains liaison with the HIM-EHR team and leadership to review, correct, and improve record deficiency workflows and reports. Provides orientation to incoming residents and house staff, and new attending physicians on record completion requirements. Works closely with the enterprise Master Patient Index (EMPI) team, and with Patient Registration/Admitting, and Patient Financial Services (PFS) to identify and help resolve issues arising from inaccurate patient data. Generates weekly and end of month reports to track productivity and statistically relevant data. Performs analysis upon the statistical data to engage process improvement and increase efficiency. Maintains, updates, and validates statistical data for incomplete records, quality reviews, and for data submission to various State disease registries as needed. Assists with the development of policies and procedures related to release of information, medical record data and documentation integrity and data management, including standards, usage, operations, documentation, training, interfaces, security, and integrity. Participates in projects and meetings as required in order to address ROI, chart completion and data integrity issues. Actively fosters staff development, including training and re-training as needed. Has regular one-on-one meetings with employees. Holds Unit meetings as necessary. Maintains and coordinates adequate scheduling and staffing to support operational needs. Performs other pertinent duties as assigned by HIM Leadership. Requirements SELECTION REQUIREMENTS: Option I: Registered Health Information Technician (RHIT) certification by the American Health Information Management Association (AHIMA), and three (3) years of technical health information* experience, including medical records coding. One (1) year of the required experience must have been in a supervisory** or senior/lead*** capacity over other Health Information staff. Option II: Registered Health Information Administrator (RHIA) certification by AHIMA, completion of a Bachelor’s degree in Health Information Management, accredited by the Commission on Accreditation for Health Informatics and Information Management Education and two (2) years of technical health information* experience, including medical records coding. One (1) year of the required experience must have been in a supervisory** capacity in a Health Information Management department. *Technical health information experience may include but is not limited to reviewing electronic medical record physician documentation, abstracting information from the medical record documentation, applying knowledge of regulatory requirements pertaining to medical record documentation, and applying knowledge of privacy laws to ensure facility compliance. **Supervisory in the County of Los Angeles is defined as:provides direct supervision to planning, assigning, and reviewing work of staff of the unit, evaluating employee performance, counseling, and recommending discipline. *** For this examination, senior/lead experience is defined as assigning, coordinating, and reviewing the work, ensuring proper work methods are followed, and providing technical assistance and training. Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. LICENSE: A valid California Class “C” Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. DESIRABLE QUALIFICATIONS: Additional credit will be given to applicants that possess the following desirable qualifications: Health Information Management**** experience in an acute care/large academic medical center setting***** or integrated healthcare system****** Project management******* experience within healthcare Experience with Microsoft office suite, specifically EXCEL, POWERPOINT, WORD, and Visio Experience managing a Release of Information Unit. Certified in Healthcare Privacy and Security (CHPS) certificate from the American Health Information Management Association (AHIMA) or Certified in Healthcare Privacy Compliance (CHPC) from the Health Care Compliance Association ****Health Information Management experience includes but is not limited to managing abstracting and coding functions or acting as the first assistant of a Health Information Management Division. *****Large academic medical center setting is defined as a teaching hospital with over 400 licensed beds. ******I ntegrated healthcare system is health care coverage that organizes doctors, hospitals, and other providers into groups in order to enhance the quality and cost effectiveness of medical treatment. *******Project management experience within healthcare includes but is not limited to supporting, leading, and contributing to process improvement projects where change management strategies are necessary in meeting targeted program objectives and timelines. SPECIAL REQUIREMENT INFORMATION : In order to qualify and receive credit, you must include a legible photocopy of your official certificate, official degree, official transcripts, or official letter from the accredited institution which shows the area of specialization with your online application, at the time of filing . If you are unable to attach required/supporting documents during the application submission, you may email the documents to Tanisha Buggs at tbuggs@dhs.lacounty.gov within seven (7) calendar days of filing your online application or you will not receive credit. Please include your name (as it appears on your online application), the exam title and exam number in the email message. Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. Certificate Information: Please ensure the Certification/License Section of the application is completed. Provide the title of the certificate, the number, date issued, date of expiration and the name of the issuing agency as specified in the Selection Requirements. Additional Information EXAMINATION CONTENT: An evaluation of your education, experience, desirable qualifications and supplemental questionnaire based on your application information weighted 100%. Candidates must achieve a passing score of 70% or higher on this examination in order to be added to the eligible register. ELIGIBILITY INFORMATION: Applications will be processed on an "as-received" basis and those receiving a passing score will be added to the eligible register accordingly. The names of candidates receiving a passing score in the examination will be added to the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. No person may compete in this examination more than once every twelve (12) months. SPECIAL INFORMATION: Appointees may be required to work any shift , including evenings, nights, weekends, and holidays. The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. VACANCY INFORMATION: The resulting eligible register will be used to fill vacancies in the Department of Health Services (DHS) throughout Los Angeles County as they occur. APPLICATION AND FILING INFORMATION: How to Apply Applications must be submitted online only. Applications submitted by U.S Mail, Fax, or in person will not be accepted. Plan to submit your online application well in advance of the 5:00 p.m. (PT) deadline on the last day of filing, as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Apply online by clicking on the green "APPLY" button at the top right of this posting. You can also track the status of your application using this website. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements. Fill out your application completely and correctly to receive full credit for related education, and/or experience in the spaces provided so we can evaluate your qualifications for the position. Please do not group your experience. For each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES: All information and documents provided by applicants is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and/or Minimum/Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as a response; in doing so, your application will be rejected . SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. NO SHARING OF USER ID, E-MAIL, AND PASSWORD: All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI) The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. TESTING ACCOMMODATION COORDINATOR CONTACT: If you need accommodation to take the assessment, let us know by contacting the ADA/Testing Coordinator at (323) 914-7111. The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. DEPARTMENT CONTACT: Tanisha Buggs, Exam Analyst (213) 288-7000 tbuggs@dhs.lacounty.gov CALIFORNIA RELAY SERVICES PHONE : (800) 735-2922 For detailed information, please click here
SUMMARY PURPOSE OF POSITION The Chief Technology Officer will act as both the technology and business expert, providing oversight and leadership of the staff and contractors working in the Agency’s Integrated Digital & Technology Services (IDTS) departments who are responsible for Information Technology functions that impact current and future Agency operations. This is a confidential recruitment and will be handled accordingly throughout the various stages of the process. Candidates should be aware that references will not be contacted until mutual interest has been established. Candidates are encouraged to apply by April 15, 2024 . Electronic submittals are strongly preferred via email to apply@ralphandersen.com , and should include a compelling cover letter, comprehensive resume, and five professional references. Ralph Andersen & Associates will work in concert with Metrolink to conduct the initial evaluation of submitted materials to determine the best overall match with the established criteria as outlined in this recruitment profile. Confidential inquiries welcomed to Mr. Fred Wilson, Ralph Andersen & Associates, at (916) 630-4900 . To Apply: https://www.ralphandersen.com/jobs/chief-technology-officer-metrolink/ MEDICAL: SCRRA offers a choice of twelve (12) health plan options provided through the California Public Employees' Retirement System (CalPERS). You may choose from up to ten (10) Health Maintenance Organization (HMO) plans and two (2) Preferred Provider Organization (PPO) plans. Some health plans are only available in certain counties and/or zip codes. You contribute 12.5 percent of the plan premium for coverage of you and your eligible dependents. You may waive coverage if you are covered under another group health plan; you must provide proof. Once you waive coverage, you will only be allowed to enroll during Open Enrollment or within 60 days from the date on which your other coverage is no longer available (proof is required). If you elect to waive coverage, you will receive $300.00 per month taxable earnings, paid in two installments of $150 each on the first two paychecks of the month. A retiree or an employee who is a spouse, child, or any other eligible dependent of another SCRRA employee is not eligible for the opt out/cash in lieu credit if he/she is covered under a SCRRA health plan. Eligibility begins the first of the month following hire date or qualifying event. DENTAL: SCRRA offers two dental options provided by Delta Dental. Under the DeltaCare (HMO) program, you must select a contract dentist within their network to perform your dental services. If you require treatment from a specialist, your contract dentist will handle the referral. Many services are covered at no cost to you. A co-payment applies for other services. The Delta Dental PPO plan allows you to visit a dentist of your choice, change dentists at any time, go to a dental specialist of your choice, receive dental care anywhere in the world, and save on out-of-pocket expenses when you visit a PPO network dental office. SCRRA pays the full premium for coverage of you and your eligible dependents under both plans. Eligibility begins the first of the month following hire date or qualifying event. VISION: SCRRA offers two (2) vision plans through Vision Service Plan (VSP), providing coverage for eye examinations, prescription eyewear and contact lenses through network providers. You have the option of seeing out-of-network providers, but full reimbursement is not guaranteed. VSP has contracted with many laser surgery facilities and doctors, offering you a discount on PRK and LASIK surgeries. If you enroll in the VSP Basic Plan, SCRRA pays the full premium for coverage of you and your eligible dependents. If you enroll in the VSP Buy-up Plan, which offers enhanced vision benefits, you pay the difference between the cost of the Basic Plan and the Buy-up Plan. Eligibility begins the first of the month following hire date or qualifying event. FLEXIBLE SPENDING ACCOUNTS: Flexible Spending Accounts (FSA) allow for the deferral of pre-tax dollars to be used for reimbursement of eligible medical and dependent care expenses. You can set aside up to $3,050 for health care expenses and $5,000 per family for dependent care expenses annually. Eligibility begins the first of the month following hire date or a qualifying event. GROUP TERM LIFE INSURANCE: SCRRA provides for an amount equal to one (1) time your annual salary, rounded to the nearest $1,000, to a maximum of $200,000. Your life insurance benefit will reduce to 65% at age 65 and 55% at age 70. IRS regulations require that the portion of Group Term Life (“G.T.L.”) insurance benefits provided to you by SCRRA, which exceeds $50,000, be added to your Federal, State, and Medicare taxable earnings for W-2 reporting. This amount is reflected on your pay statements each pay period in the “Other Benefits and Information” section. In addition, SCRRA offers a voluntary plan, which may be purchased in increments of $10,000 to a maximum of $100,000 without evidence of insurability (initial enrollment period only) and up to 5 times your salary to a maximum of $500,000 with evidence of insurability. Dependent life options are also available. The voluntary plan is portable; you may retain it if you leave SCRRA and pay the premium. Eligibility begins the first of the month following hire date or qualifying event. ACCIDENTAL DEATH & DISMEMBERMENT: SCRRA provides for an amount equal to one (1) time your annual salary, rounded to the nearest $1,000, up to a maximum of $200,000. Your AD&D insurance benefit will reduce to 65% at age 65 and 55% at age 70. In addition, SCRRA offers a voluntary plan, which may be purchased in increments of $10,000, subject to a maximum of the lesser of 5 times your annual salary or $500,000. Dependent AD&D options are also available. Eligibility begins the first of the month following hire date or qualifying event. SHORT TERM DISABILITY: You are covered under the California State Disability Insurance (SDI) Program. Your maximum benefit amount is 52 times your weekly benefit amount or the total wages subject to SDI tax paid in your base period, whichever is less. Employees pay a mandatory contribution, through payroll deductions, for coverage under the SDI program. The contribution rate for 2023 is 0.9 percent of earnings. The SDI taxable wage limit is $153,164, with a maximum withholding of $1,378.48 per employee for calendar year 2023. LONG TERM DISABILITY : SCRRA provides for income replacement of 60 percent of monthly earnings subject to a maximum benefit of $7,500 per month up to age 65. To qualify, you must be on disability for 90 days. (Note: there is a pre-existing condition clause in this program.) Eligibility begins the first of the month following hire date or qualifying event. VOLUNTARY BENEFITS: SCRRA offers the following employee-paid voluntary benefits, provided by Aflac: Group Accident Insurance helps pay for out-of-pocket costs that arise from covered accidents, such as fractures, dislocations, and lacerations. Group Critical Illness Insurance helps pay for the expected and unexpected expenses that arise from diagnosis of a covered critical illness, such as cancer (internal or invasive), heart attack, stroke, end-stage renal failure or a major organ transplant. Group Hospital Indemnity Insurance helps pay for the out-of-pocket costs associated with a hospital stay, including benefits for hospital confinement, hospital admission, hospital intensive care and intermediate intensive care step-down unit. Group Short-Term Disability Insurance pays a monthly benefit directly to an employee who is off work due to an injury or illness for up to three (3) months after a seven (7) day waiting period. Eligibility begins the first of the month following hire date or qualifying event. 9/80 ALTERNATIVE WORK SCHEDULE: SCRRA offers a 9/80 Alternative Work Schedule (AWS). During a 10-day work period, you work eight 9-hour days, one 8-hour day and have one day off. Your day off can be Monday, Wednesday, or Friday. Approval from your supervisor, chief and HR is required to participate in the 9/80 AWS program. TELECOMMUTING SCHEDULE: SCRRA offers employees the option to telecommute up to two (2) days per week. At the CEO’s discretion, the maximum number of days per week may be increased due to a natural disaster, pandemic, civil unrest, federal/state/local stay-at-home order, or other special circumstances. Approval from your supervisor, chief and HR is required to participate in the telecommuting program. Employees on a 9/80 schedule cannot telecommute. HOLIDAYS: SCRRA observes twelve (12) holidays a year: New Year's Day, Martin Luther King Day, President’s Day, Cesar Chavez Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, Day after Thanksgiving, and Christmas Day. PAID TIME OFF (PTO): SCRRA provides employees with Paid Time Off (PTO) for vacations, illnesses, injuries, medical/dental appointments, religious holidays, personal business, and emergencies as follows: 0-4 years of service - 25 days 5-6 years of service - 30 days 7th year of service - 32 days 8th year of service - 33 days 9th year of service - 34 days 10-14 years of service - 35 days 15-19 years of service - 38 days 20 or more years - 42 days At the CEO’s discretion, prior service at a public transportation or public agency, or rail transportation company may be counted towards an employee’s total service years to increase the employee’s PTO accrual rate. To be considered, Human Resources requires that a written request along with verification and confirmation of the years of service be provided prior to the start of employment with SCRRA. Human Resources will provide the final determination on behalf of the CEO. EMPLOYEE ASSISTANCE PROGRAM (EAP): SCRRA offers you and your immediate and dependent family members confidential counseling 24 hours a day, 7 days a week for family, personal, work-related and substance abuse issues through the EAP. You are entitled to a telephone session(s) with a trained EAP professional to assess the nature of the problem and provide a referral for additional assistance, if needed. Services also include three (3) face-to-face counseling sessions per family member per six (6) month period. HEALTH ADVOCACY SERVICES: SCRRA offers you and your eligible dependents free health advocacy services through Health Advocate. You are entitled to unlimited calls with trained professionals who can help you navigate the healthcare and insurance systems. RETIREMENT PLAN: The SCRRA contracts with the California Public Employees' Retirement System (CalPERS). You pay a 8.00 percent employee contribution and SCRRA pays an employer contribution, which varies each year. To be eligible for service retirement, you must be at least age 52 and have a minimum of five (5) years of CalPERS-credited service. Upon retirement you are entitled to a monthly retirement benefit based on your years of credited service, age, and average compensation during your last three (3) years of service (“final compensation”). The retirement formula for New Members is 2%@62, which means at age 62, you receive 2 percent of your final compensation for every year of service. Upon separation from employment with less than 5 years of credited service, you may request a refund of your employee contributions only, including interest, and end your membership with CalPERS, or leave it in your account and retain your service credit should you decide to work for another CalPERS-covered agency. If you are vested upon separation but do not retire, you may leave your contributions in your account until retirement or elect a refund. SOCIAL SECURITY: You do not participate in Social Security except for Medicare. You will contribute 1.45 percent of your pay to cover the hospital insurance portion of Medicare. *Additional Medicare Hospital Insurance Tax: As of January 1, 2013, employees are required to pay an additional 0.9 percent Medicare tax on earnings above $200,000 (for those who file an individual return) or $250,000 (for those who file a joint return). This additional hospital insurance tax is not reflected in the rate above. RETIREE MEDICAL: Unrepresented employees hired before 11/1/18*: You will be eligible for medical coverage when you retire if your separation date and retirement date are within 120 days of each other. SCRRA pays the same amount for retirees as it does for active employees, which is currently 87.5 percent of the applicable premium. Unrepresented employees hired on or after 11/1/18: You will be eligible for medical coverage when you retire if your separation date and retirement date are within 120 days of each other and you have a minimum of 10 years of credited CalPERS service, five of which must be performed at SCRRA. SCRRA pays a percentage of the state annuitant contribution rate** in accordance with the vesting schedule below: 10 Years of CalPERS Service - 50% 11 - 19 Years of CalPERS Service - 50%, plus 5% for each additional year of service 20+ Years of CalPERS Service - 100% *Once each year the employer may allow unrepresented employees hired before 11/1/18 the opportunity to individually elect to be subject to the vesting schedule. **The state annuitant contribution rates for 2023 are: $883 (Retiree Only); $1,699 (Retiree + 1 Dependent); $2,124 (Retiree + Family). DEFERRED COMPENSATION PLAN (457) : You are eligible to set aside a portion of your current income without paying taxes on that money until it is received later during retirement when taxes may be lower. In 2023, you can defer up to 100 percent of your gross compensation or $22,500 annually, whichever is less (“normal contribution limit”). You may make an additional $7,500 contribution to the plan if you are age 50 and older. If you are at least within three years of the age in which you are eligible to receive unreduced benefits under our CalPERS retirement plan, you may contribute up to double the normal contribution limit, or $45,000. TRANSPORTATION PASSES: You may use your employee badge for unlimited free access to all Metrolink lines and trains. Your badge cannot be used on connecting public transportation. However, if you commute to/from work on Metrolink on a regular basis and need to connect to other public transportation (e.g., Metro Red or Purple Line) you can be issued a Metrolink pass with the appropriate station pair, which will also give you access to connecting transportation. You are also eligible to receive a free transit pass to ride any greater Los Angeles area transit system other than Metrolink (such as, Metro, Foothill Transit, LADOT, and LOSSAN) for commuting purposes. The commuter transit pass has a value up to the monthly maximum tax-free transit pass amount established by the Internal Revenue Service ($300 in 2023). You are responsible for any transit fares above the IRS monthly cap. To receive this benefit, the SCRRA requires each employee to use public transportation to commute to and from work three (3) or more days per week. OTHER BENEFITS: Educational Assistance - SCRRA will reimburse an employee up to $1,000 per fiscal year for tuition, books and mandatory student fees for courses that are relevant to employment. No reimbursement is allowed for parking. Professional Memberships - SCRRA pays up to $300 per year for professional memberships. Credit Union Membership - SCRRA offers credit union services for employees and their family members, provided by Northrup Grumman Federal Credit Union. Jury Duty - SCRRA will continue an employee's salary during any non-voluntary jury service up to a maximum of ten (10) working days. Pregnancy Disability and Family and Medical Leaves - A leave of absence may be paid or unpaid and shall be granted in accordance with applicable federal and state laws, and SCRRA policy. Refer to the Human Resource Policies and Procedures Manual for more detailed information. Bereavement Leave - In the event of death in an employee’s immediate family, the agency grants up to three (3) working days, with pay, to handle family affairs and to attend the funeral. When an employee needs to travel outside the radius of the five (5) member agencies due to the death of an immediate family member, the Authority grants up to five (5) working days, with pay. Military Leave - Employees will be paid for the annually required active period. At the discretion of the Chief Executive Officer, and with Board notification, paid military leave may be granted beyond what is provided by the applicable state law. Closing Date/Time: Continuous
Mar 07, 2024
Full Time
SUMMARY PURPOSE OF POSITION The Chief Technology Officer will act as both the technology and business expert, providing oversight and leadership of the staff and contractors working in the Agency’s Integrated Digital & Technology Services (IDTS) departments who are responsible for Information Technology functions that impact current and future Agency operations. This is a confidential recruitment and will be handled accordingly throughout the various stages of the process. Candidates should be aware that references will not be contacted until mutual interest has been established. Candidates are encouraged to apply by April 15, 2024 . Electronic submittals are strongly preferred via email to apply@ralphandersen.com , and should include a compelling cover letter, comprehensive resume, and five professional references. Ralph Andersen & Associates will work in concert with Metrolink to conduct the initial evaluation of submitted materials to determine the best overall match with the established criteria as outlined in this recruitment profile. Confidential inquiries welcomed to Mr. Fred Wilson, Ralph Andersen & Associates, at (916) 630-4900 . To Apply: https://www.ralphandersen.com/jobs/chief-technology-officer-metrolink/ MEDICAL: SCRRA offers a choice of twelve (12) health plan options provided through the California Public Employees' Retirement System (CalPERS). You may choose from up to ten (10) Health Maintenance Organization (HMO) plans and two (2) Preferred Provider Organization (PPO) plans. Some health plans are only available in certain counties and/or zip codes. You contribute 12.5 percent of the plan premium for coverage of you and your eligible dependents. You may waive coverage if you are covered under another group health plan; you must provide proof. Once you waive coverage, you will only be allowed to enroll during Open Enrollment or within 60 days from the date on which your other coverage is no longer available (proof is required). If you elect to waive coverage, you will receive $300.00 per month taxable earnings, paid in two installments of $150 each on the first two paychecks of the month. A retiree or an employee who is a spouse, child, or any other eligible dependent of another SCRRA employee is not eligible for the opt out/cash in lieu credit if he/she is covered under a SCRRA health plan. Eligibility begins the first of the month following hire date or qualifying event. DENTAL: SCRRA offers two dental options provided by Delta Dental. Under the DeltaCare (HMO) program, you must select a contract dentist within their network to perform your dental services. If you require treatment from a specialist, your contract dentist will handle the referral. Many services are covered at no cost to you. A co-payment applies for other services. The Delta Dental PPO plan allows you to visit a dentist of your choice, change dentists at any time, go to a dental specialist of your choice, receive dental care anywhere in the world, and save on out-of-pocket expenses when you visit a PPO network dental office. SCRRA pays the full premium for coverage of you and your eligible dependents under both plans. Eligibility begins the first of the month following hire date or qualifying event. VISION: SCRRA offers two (2) vision plans through Vision Service Plan (VSP), providing coverage for eye examinations, prescription eyewear and contact lenses through network providers. You have the option of seeing out-of-network providers, but full reimbursement is not guaranteed. VSP has contracted with many laser surgery facilities and doctors, offering you a discount on PRK and LASIK surgeries. If you enroll in the VSP Basic Plan, SCRRA pays the full premium for coverage of you and your eligible dependents. If you enroll in the VSP Buy-up Plan, which offers enhanced vision benefits, you pay the difference between the cost of the Basic Plan and the Buy-up Plan. Eligibility begins the first of the month following hire date or qualifying event. FLEXIBLE SPENDING ACCOUNTS: Flexible Spending Accounts (FSA) allow for the deferral of pre-tax dollars to be used for reimbursement of eligible medical and dependent care expenses. You can set aside up to $3,050 for health care expenses and $5,000 per family for dependent care expenses annually. Eligibility begins the first of the month following hire date or a qualifying event. GROUP TERM LIFE INSURANCE: SCRRA provides for an amount equal to one (1) time your annual salary, rounded to the nearest $1,000, to a maximum of $200,000. Your life insurance benefit will reduce to 65% at age 65 and 55% at age 70. IRS regulations require that the portion of Group Term Life (“G.T.L.”) insurance benefits provided to you by SCRRA, which exceeds $50,000, be added to your Federal, State, and Medicare taxable earnings for W-2 reporting. This amount is reflected on your pay statements each pay period in the “Other Benefits and Information” section. In addition, SCRRA offers a voluntary plan, which may be purchased in increments of $10,000 to a maximum of $100,000 without evidence of insurability (initial enrollment period only) and up to 5 times your salary to a maximum of $500,000 with evidence of insurability. Dependent life options are also available. The voluntary plan is portable; you may retain it if you leave SCRRA and pay the premium. Eligibility begins the first of the month following hire date or qualifying event. ACCIDENTAL DEATH & DISMEMBERMENT: SCRRA provides for an amount equal to one (1) time your annual salary, rounded to the nearest $1,000, up to a maximum of $200,000. Your AD&D insurance benefit will reduce to 65% at age 65 and 55% at age 70. In addition, SCRRA offers a voluntary plan, which may be purchased in increments of $10,000, subject to a maximum of the lesser of 5 times your annual salary or $500,000. Dependent AD&D options are also available. Eligibility begins the first of the month following hire date or qualifying event. SHORT TERM DISABILITY: You are covered under the California State Disability Insurance (SDI) Program. Your maximum benefit amount is 52 times your weekly benefit amount or the total wages subject to SDI tax paid in your base period, whichever is less. Employees pay a mandatory contribution, through payroll deductions, for coverage under the SDI program. The contribution rate for 2023 is 0.9 percent of earnings. The SDI taxable wage limit is $153,164, with a maximum withholding of $1,378.48 per employee for calendar year 2023. LONG TERM DISABILITY : SCRRA provides for income replacement of 60 percent of monthly earnings subject to a maximum benefit of $7,500 per month up to age 65. To qualify, you must be on disability for 90 days. (Note: there is a pre-existing condition clause in this program.) Eligibility begins the first of the month following hire date or qualifying event. VOLUNTARY BENEFITS: SCRRA offers the following employee-paid voluntary benefits, provided by Aflac: Group Accident Insurance helps pay for out-of-pocket costs that arise from covered accidents, such as fractures, dislocations, and lacerations. Group Critical Illness Insurance helps pay for the expected and unexpected expenses that arise from diagnosis of a covered critical illness, such as cancer (internal or invasive), heart attack, stroke, end-stage renal failure or a major organ transplant. Group Hospital Indemnity Insurance helps pay for the out-of-pocket costs associated with a hospital stay, including benefits for hospital confinement, hospital admission, hospital intensive care and intermediate intensive care step-down unit. Group Short-Term Disability Insurance pays a monthly benefit directly to an employee who is off work due to an injury or illness for up to three (3) months after a seven (7) day waiting period. Eligibility begins the first of the month following hire date or qualifying event. 9/80 ALTERNATIVE WORK SCHEDULE: SCRRA offers a 9/80 Alternative Work Schedule (AWS). During a 10-day work period, you work eight 9-hour days, one 8-hour day and have one day off. Your day off can be Monday, Wednesday, or Friday. Approval from your supervisor, chief and HR is required to participate in the 9/80 AWS program. TELECOMMUTING SCHEDULE: SCRRA offers employees the option to telecommute up to two (2) days per week. At the CEO’s discretion, the maximum number of days per week may be increased due to a natural disaster, pandemic, civil unrest, federal/state/local stay-at-home order, or other special circumstances. Approval from your supervisor, chief and HR is required to participate in the telecommuting program. Employees on a 9/80 schedule cannot telecommute. HOLIDAYS: SCRRA observes twelve (12) holidays a year: New Year's Day, Martin Luther King Day, President’s Day, Cesar Chavez Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, Day after Thanksgiving, and Christmas Day. PAID TIME OFF (PTO): SCRRA provides employees with Paid Time Off (PTO) for vacations, illnesses, injuries, medical/dental appointments, religious holidays, personal business, and emergencies as follows: 0-4 years of service - 25 days 5-6 years of service - 30 days 7th year of service - 32 days 8th year of service - 33 days 9th year of service - 34 days 10-14 years of service - 35 days 15-19 years of service - 38 days 20 or more years - 42 days At the CEO’s discretion, prior service at a public transportation or public agency, or rail transportation company may be counted towards an employee’s total service years to increase the employee’s PTO accrual rate. To be considered, Human Resources requires that a written request along with verification and confirmation of the years of service be provided prior to the start of employment with SCRRA. Human Resources will provide the final determination on behalf of the CEO. EMPLOYEE ASSISTANCE PROGRAM (EAP): SCRRA offers you and your immediate and dependent family members confidential counseling 24 hours a day, 7 days a week for family, personal, work-related and substance abuse issues through the EAP. You are entitled to a telephone session(s) with a trained EAP professional to assess the nature of the problem and provide a referral for additional assistance, if needed. Services also include three (3) face-to-face counseling sessions per family member per six (6) month period. HEALTH ADVOCACY SERVICES: SCRRA offers you and your eligible dependents free health advocacy services through Health Advocate. You are entitled to unlimited calls with trained professionals who can help you navigate the healthcare and insurance systems. RETIREMENT PLAN: The SCRRA contracts with the California Public Employees' Retirement System (CalPERS). You pay a 8.00 percent employee contribution and SCRRA pays an employer contribution, which varies each year. To be eligible for service retirement, you must be at least age 52 and have a minimum of five (5) years of CalPERS-credited service. Upon retirement you are entitled to a monthly retirement benefit based on your years of credited service, age, and average compensation during your last three (3) years of service (“final compensation”). The retirement formula for New Members is 2%@62, which means at age 62, you receive 2 percent of your final compensation for every year of service. Upon separation from employment with less than 5 years of credited service, you may request a refund of your employee contributions only, including interest, and end your membership with CalPERS, or leave it in your account and retain your service credit should you decide to work for another CalPERS-covered agency. If you are vested upon separation but do not retire, you may leave your contributions in your account until retirement or elect a refund. SOCIAL SECURITY: You do not participate in Social Security except for Medicare. You will contribute 1.45 percent of your pay to cover the hospital insurance portion of Medicare. *Additional Medicare Hospital Insurance Tax: As of January 1, 2013, employees are required to pay an additional 0.9 percent Medicare tax on earnings above $200,000 (for those who file an individual return) or $250,000 (for those who file a joint return). This additional hospital insurance tax is not reflected in the rate above. RETIREE MEDICAL: Unrepresented employees hired before 11/1/18*: You will be eligible for medical coverage when you retire if your separation date and retirement date are within 120 days of each other. SCRRA pays the same amount for retirees as it does for active employees, which is currently 87.5 percent of the applicable premium. Unrepresented employees hired on or after 11/1/18: You will be eligible for medical coverage when you retire if your separation date and retirement date are within 120 days of each other and you have a minimum of 10 years of credited CalPERS service, five of which must be performed at SCRRA. SCRRA pays a percentage of the state annuitant contribution rate** in accordance with the vesting schedule below: 10 Years of CalPERS Service - 50% 11 - 19 Years of CalPERS Service - 50%, plus 5% for each additional year of service 20+ Years of CalPERS Service - 100% *Once each year the employer may allow unrepresented employees hired before 11/1/18 the opportunity to individually elect to be subject to the vesting schedule. **The state annuitant contribution rates for 2023 are: $883 (Retiree Only); $1,699 (Retiree + 1 Dependent); $2,124 (Retiree + Family). DEFERRED COMPENSATION PLAN (457) : You are eligible to set aside a portion of your current income without paying taxes on that money until it is received later during retirement when taxes may be lower. In 2023, you can defer up to 100 percent of your gross compensation or $22,500 annually, whichever is less (“normal contribution limit”). You may make an additional $7,500 contribution to the plan if you are age 50 and older. If you are at least within three years of the age in which you are eligible to receive unreduced benefits under our CalPERS retirement plan, you may contribute up to double the normal contribution limit, or $45,000. TRANSPORTATION PASSES: You may use your employee badge for unlimited free access to all Metrolink lines and trains. Your badge cannot be used on connecting public transportation. However, if you commute to/from work on Metrolink on a regular basis and need to connect to other public transportation (e.g., Metro Red or Purple Line) you can be issued a Metrolink pass with the appropriate station pair, which will also give you access to connecting transportation. You are also eligible to receive a free transit pass to ride any greater Los Angeles area transit system other than Metrolink (such as, Metro, Foothill Transit, LADOT, and LOSSAN) for commuting purposes. The commuter transit pass has a value up to the monthly maximum tax-free transit pass amount established by the Internal Revenue Service ($300 in 2023). You are responsible for any transit fares above the IRS monthly cap. To receive this benefit, the SCRRA requires each employee to use public transportation to commute to and from work three (3) or more days per week. OTHER BENEFITS: Educational Assistance - SCRRA will reimburse an employee up to $1,000 per fiscal year for tuition, books and mandatory student fees for courses that are relevant to employment. No reimbursement is allowed for parking. Professional Memberships - SCRRA pays up to $300 per year for professional memberships. Credit Union Membership - SCRRA offers credit union services for employees and their family members, provided by Northrup Grumman Federal Credit Union. Jury Duty - SCRRA will continue an employee's salary during any non-voluntary jury service up to a maximum of ten (10) working days. Pregnancy Disability and Family and Medical Leaves - A leave of absence may be paid or unpaid and shall be granted in accordance with applicable federal and state laws, and SCRRA policy. Refer to the Human Resource Policies and Procedures Manual for more detailed information. Bereavement Leave - In the event of death in an employee’s immediate family, the agency grants up to three (3) working days, with pay, to handle family affairs and to attend the funeral. When an employee needs to travel outside the radius of the five (5) member agencies due to the death of an immediate family member, the Authority grants up to five (5) working days, with pay. Military Leave - Employees will be paid for the annually required active period. At the discretion of the Chief Executive Officer, and with Board notification, paid military leave may be granted beyond what is provided by the applicable state law. Closing Date/Time: Continuous
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM NUMBER: PH1765A THIS ANNOUNCEMENT IS A REPOSTING TO REOPEN THE FILING PERIOD AND UPDATE BULLETIN INFORMATION. FIRST DAY OF FILING : Wednesday, April 17, 2024 at 8:30 a.m., Pacific Time (PT) Until the needs of the service are met and is subject to closure without prior notice. TYPE OF RECRUITMENT: Open Competitive Job Opportunity Position Information: Provides administrative and technical supervision to the section responsible for conducting data science projects and other advanced research and analytics for a County department or division; works with senior IT management to build and maintain data infrastructure necessary to support data science; serves as technical resource for departmental managers on the uses of data science to strengthen programs and policy initiatives; and defines overall data analytics vision and strategy. Classification Standards: This is the highest level in the Data Science series. Positions allocable to this class report to a higher-level manager responsible for the data analytics, research, or statistical function of a department, and oversee the section responsible for meeting the data science needs of a division or department. Positions supervise staff in the development of sophisticated statistical models and forecasting tools; create, maintain, and leverage big data assets to drive evidence-based program design and management; and construct data science products, such as automated reports and predictive scores, to meet departmental or divisional requirements. Incumbents collaborate with Information Technology staff to scope, design, and build, and administer, maintain, and update large-scale databases and data pipelines to support the work of the section. Positions require expert knowledge of and experience in advanced data and statistical modeling and computational methods, statistical programming languages and packages, and big-data engineering solutions; and the ability to identify and resolve business needs and issues of strategic importance within the assigned department. Data Science Supervisor is distinguished from Senior Data Scientist class by its responsibility for supervising a section of data science professionals, whereas the latter provides technical leadership and subject matter expertise to a project or team. Positions in this class differ from those that supervise the planning, design, conduct and evaluation of research projects involving complex experimental designs and data analysis, programming and processing of data, and preparing reports and recommendations based on research findings, in that such projects do not employ machine learning or big data as part of analyses. Essential Job Functions Plans, organizes, supervises, manages, and evaluates highly technical and complex assignments of the section; with staff, develops, implements, and monitors data science projects from inception to implementation to ensure that the objectives and desired outcomes are achieved, and that critical decisions are made in a timely manner. Plans, assigns, and reviews the work of data scientists and analysts to ensure accuracy, completeness, and compliance with business needs; ensures that section products and services continue to perform as desired over time and directs updates and modifications to these as necessary. Collaborates with IT group and program managers to identify departmental or divisional business needs and issues of strategic importance; implements enhancements to existing systems, recommends alternative systems, and assists in developing and implementing new data engineering, data modeling, and data science solutions as appropriate. In conjunction with the governance board and executive committees, defines the overall vision and strategy for data analytics across the organization. Assists to develop, implement, and evaluate divisional/departmental initiatives, strategies, and operational objectives through deployment of big data; advocates for measurability in strategic planning and operations in order to build analytics and evaluation into program design on a foundational level. Evaluates, manages, and participates in all aspects of the section’s solution development, including quality assurance and maintenance of data sets integrated from multiple sources; exploratory data analysis; model creation, testing, and deployment; presentation of findings; and consultation with program managers regarding effective operationalization and model fidelity to improve business outcomes. Directs the development of technical reports, dashboards, data briefs, white papers, and publications, including advanced data visualization tools. Works with IT data engineers and architects to develop and maintain large-scale databases that meet high standards for completeness, accuracy, and utility; supervises and participates in quality control checks of data extraction, transformation, and loading (ETL) of large-scale, structured, unstructured, and streaming data. Advises divisional/departmental managers on opportunities and gaps in their current capabilities across data science technology and infrastructure; recommends plans for growth through adoption of new methods and technologies. Builds solutions that apply machine learning techniques to address complex business problems, derive actionable insights, and maximize decision-making confidence. Makes recommendations, develops technical infrastructure and analytic competencies, and participates in project selection to inform and execute the data science strategy of the County, department, or division. Stays current with and contributes to discovery of data science best practices; mentors staff and ensures the section maintains ongoing training and professional development and is competent in all techniques necessary to complete their duties; and participates in the broader data science community to identify and disseminate the latest developments in data and technology. Serves as a technical resource for divisional/departmental managers on data-driven program design and management and the translation of data science and knowledge into improved business outcomes, efficiency, and effectiveness of business processes. Requirements Selection Requirements: Option I: Two (2) years of experience leading* the development and application of methods to identify, collect, process, and analyze data using advanced statistical prediction, inference, and optimization, and providing ongoing support to decision makers to strengthen data-driven program design and management, at a level equivalent to the Los Angeles County class of Senior Data Scientist**. Option II: A Bachelor’s degree*** from an accredited college or university in a field of applied research such as Data Science, Machine Learning, Mathematics, Statistics, Business Analytics, Psychology, or Public Health that included 12 semester or 18 quarter units of coursework in data science, predictive analytics, research methods or statistical analysis -AND- Eight (8) years of experience, including four (4) years supervising a team of data science professionals and serving as subject matter expert, and coordinating and overseeing complex data science projects to support program, policy, and operational decision-making. Option III: A Bachelor’s degree*** from an accredited college or university in a field of applied research such as Data Science, Machine Learning, Mathematics, Statistics, Business Analytics, Psychology, or Public Health that included 12 semester or 18 quarter units of coursework*** in data science, predictive analytics, research methods or statistical analysis -AND- A Master’s or Doctoral degree*** from an accredited college or university in a field of applied research such as Data Science, Machine Learning, Mathematics, Statistics, Business Analytics, Psychology, or Public Health. -AND- Six (6) years of experience, including four (4) years supervising a team of data science professionals and serving as subject matter expert, and coordinating and overseeing complex data science projects to support program, policy, and operational decision-making. Official transcripts must be submitted to verify the required coursework. License: A valid California Class C Driver License or the ability to utilize alternative method of transportation when needed to carry out job-related essential functions Physical Class: 2 - Light : Light physical effort which may include occasional light lifting to a 10-pound limit, and some bending, stooping or squatting. Considerable walking may be involved. Special Requirement Information: *Lead experience is defined as experience providing technical assistance and training to journey or lower level employees with responsibility for assigning, coordinating, and reviewing the work, ensuring proper work methods are followed. **Experience at the level of Senior Data Scientist is defined as u nder general supervision, leads the development and application of methods to identify, collect, process, organize, and analyze structured and unstructured data using advanced statistical prediction, inference, and optimization; effectively communicates results to County, departmental, and divisional decision makers and provides ongoing support to strengthen data-driven program design and management. * ** In order to receive credit for any type of college or university degree, such as a Bachelor's Degree or higher, you must attach a legible copy of the Official Diploma, Official Transcripts, or Official Letter from the accredited institution, which shows the area of specialization and the date the degree was awarded, with Registrar's signature and school seal, to the application at the time of filing, or e-mail to hrexams@ph.lacounty.gov within fifteen (15) calendar days from application submission or your application may be rejected. Foreign degrees must be evaluated for equivalency to United States accredited institutions standards by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. (AICE). (see Employment Information under Accreditation Information) ***Official Transcript is defined as a transcript that bears the college seal and states "official and/or copy" issued by the school's registrar office. A printout of the classes from the school's website is NOT considered official transcripts and will not be accepted and may result in your application being incomplete and rejected All documents must be attached to your application at the time of filing or e-mailed to HRExams@ph.lacounty.gov within fifteen (15) calendar days from application submission or your application may be rejected as incomplete. Experience is evaluated on the basis of a verifiable 40-hour week. Desirable Qualifications: Credit will be awarded for additional experience beyond the Selection Requirements Additional Information Examination Content: Once we have determined that you meet one of our requirement options the examination process will consist of an evaluation of experience based on application information, desirable qualifications, and supplemental questionnaire information submitted at the time of filing weighted 100%. Applicants must meet the Selection Requirements and achieve a passing score of 70% or higher on the examination (evaluation of experience) to be added to the Eligible Register (hiring list). Passing this examination and being added to the Eligible Register does not guarantee an offer of employment. Eligibility Information: The names of candidates receiving a passing score in the examination will be added to the Eligible Register in the order of their score group for a period of twelve (12) months following the date of eligibility. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. Complete applications will be processed on an as received basis and promulgated to the Eligible Register accordingly. Vacancy Information: The Eligible Register resulting from this examination will be used to fill vacancies in the Department of Public Health as they occur. Available Shift: Any shift, including evenings, nights, weekends and holidays. Application and Filing Information: Applications must be filed ONLINE ONLY. Applications submitted by U.S. mail, fax, or in person will NOT be accepted. Any required documents and/or additional information, if any, must be received with your application at the time of filing online or sent to HRExams@ph.lacounty.gov within fifteen (15) calendar days from application submission. Plan to submit your online application well in advance of 5:00 p.m., PT, on the last day of filing as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on the County of Los Angeles Job Opportunities Website , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Apply online by clicking on the green "Apply" button located on this posting. You can also track the status of your application using this website. Applicants must submit their completed applications before 5:00 p.m., PT, on the last day of filing. Please make sure you put in the time and effort when filling out your application and supplemental questions completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection Requirements as listed on this job bulletin. Fill out your application and supplemental questionnaire completely and correctly to receive full credit for any relevant education, training, and job experience you include. For each job held, give the name and address of your employer, your job/position title, beginning and ending dates, number of hours worked per week, description of work and duties performed. If your application is incomplete, it will be REJECTED. Important Notes: Please note that ALL information supplied by applicants and included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. Applications may be rejected at any stage of the examination and selection process. FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT. Utilizing VERBIAGE from Class Specification(s) and/or Selection Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. In doing so your application will be dispositioned as INCOMPLETE and will not be accepted. Comments such as "SEE RESUME" or "SEE APPLICATION" will not be considered a valid response; therefore, using such statements will also result in your application being rejected as INCOMPLETE . Computer and Internet Access at Public Libraries: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. You may refer to their website for more information regarding the reopening of some libraries with limited hours throughout Los Angles County. Social Security Number: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. Do Not Share User ID, Email, And Password: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the in equalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Fair Chance Employer: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Equal Employment Opportunity: It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability or any other characteristic protected by State or Federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will follow all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. County of Los Angeles Employment Information: The Employment Information document can be viewed by copying and pasting the URL http://file.lacounty.gov/SDSInter/dhr/247636_EmploymentInformation.pdf into a web browser search bar or click on the following link: County of Los Angeles Employment Information Have any questions about anything? Please contact us using the following information: Department Contact Name: Exam Analyst Department Contact Phone: (323) 659-6546 Department Contact Email: HRExams@ph.lacounty.gov California Relay Services Phone: (800) 735-2922 Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 For detailed information, please click here
May 19, 2024
Full Time
Position/Program Information EXAM NUMBER: PH1765A THIS ANNOUNCEMENT IS A REPOSTING TO REOPEN THE FILING PERIOD AND UPDATE BULLETIN INFORMATION. FIRST DAY OF FILING : Wednesday, April 17, 2024 at 8:30 a.m., Pacific Time (PT) Until the needs of the service are met and is subject to closure without prior notice. TYPE OF RECRUITMENT: Open Competitive Job Opportunity Position Information: Provides administrative and technical supervision to the section responsible for conducting data science projects and other advanced research and analytics for a County department or division; works with senior IT management to build and maintain data infrastructure necessary to support data science; serves as technical resource for departmental managers on the uses of data science to strengthen programs and policy initiatives; and defines overall data analytics vision and strategy. Classification Standards: This is the highest level in the Data Science series. Positions allocable to this class report to a higher-level manager responsible for the data analytics, research, or statistical function of a department, and oversee the section responsible for meeting the data science needs of a division or department. Positions supervise staff in the development of sophisticated statistical models and forecasting tools; create, maintain, and leverage big data assets to drive evidence-based program design and management; and construct data science products, such as automated reports and predictive scores, to meet departmental or divisional requirements. Incumbents collaborate with Information Technology staff to scope, design, and build, and administer, maintain, and update large-scale databases and data pipelines to support the work of the section. Positions require expert knowledge of and experience in advanced data and statistical modeling and computational methods, statistical programming languages and packages, and big-data engineering solutions; and the ability to identify and resolve business needs and issues of strategic importance within the assigned department. Data Science Supervisor is distinguished from Senior Data Scientist class by its responsibility for supervising a section of data science professionals, whereas the latter provides technical leadership and subject matter expertise to a project or team. Positions in this class differ from those that supervise the planning, design, conduct and evaluation of research projects involving complex experimental designs and data analysis, programming and processing of data, and preparing reports and recommendations based on research findings, in that such projects do not employ machine learning or big data as part of analyses. Essential Job Functions Plans, organizes, supervises, manages, and evaluates highly technical and complex assignments of the section; with staff, develops, implements, and monitors data science projects from inception to implementation to ensure that the objectives and desired outcomes are achieved, and that critical decisions are made in a timely manner. Plans, assigns, and reviews the work of data scientists and analysts to ensure accuracy, completeness, and compliance with business needs; ensures that section products and services continue to perform as desired over time and directs updates and modifications to these as necessary. Collaborates with IT group and program managers to identify departmental or divisional business needs and issues of strategic importance; implements enhancements to existing systems, recommends alternative systems, and assists in developing and implementing new data engineering, data modeling, and data science solutions as appropriate. In conjunction with the governance board and executive committees, defines the overall vision and strategy for data analytics across the organization. Assists to develop, implement, and evaluate divisional/departmental initiatives, strategies, and operational objectives through deployment of big data; advocates for measurability in strategic planning and operations in order to build analytics and evaluation into program design on a foundational level. Evaluates, manages, and participates in all aspects of the section’s solution development, including quality assurance and maintenance of data sets integrated from multiple sources; exploratory data analysis; model creation, testing, and deployment; presentation of findings; and consultation with program managers regarding effective operationalization and model fidelity to improve business outcomes. Directs the development of technical reports, dashboards, data briefs, white papers, and publications, including advanced data visualization tools. Works with IT data engineers and architects to develop and maintain large-scale databases that meet high standards for completeness, accuracy, and utility; supervises and participates in quality control checks of data extraction, transformation, and loading (ETL) of large-scale, structured, unstructured, and streaming data. Advises divisional/departmental managers on opportunities and gaps in their current capabilities across data science technology and infrastructure; recommends plans for growth through adoption of new methods and technologies. Builds solutions that apply machine learning techniques to address complex business problems, derive actionable insights, and maximize decision-making confidence. Makes recommendations, develops technical infrastructure and analytic competencies, and participates in project selection to inform and execute the data science strategy of the County, department, or division. Stays current with and contributes to discovery of data science best practices; mentors staff and ensures the section maintains ongoing training and professional development and is competent in all techniques necessary to complete their duties; and participates in the broader data science community to identify and disseminate the latest developments in data and technology. Serves as a technical resource for divisional/departmental managers on data-driven program design and management and the translation of data science and knowledge into improved business outcomes, efficiency, and effectiveness of business processes. Requirements Selection Requirements: Option I: Two (2) years of experience leading* the development and application of methods to identify, collect, process, and analyze data using advanced statistical prediction, inference, and optimization, and providing ongoing support to decision makers to strengthen data-driven program design and management, at a level equivalent to the Los Angeles County class of Senior Data Scientist**. Option II: A Bachelor’s degree*** from an accredited college or university in a field of applied research such as Data Science, Machine Learning, Mathematics, Statistics, Business Analytics, Psychology, or Public Health that included 12 semester or 18 quarter units of coursework in data science, predictive analytics, research methods or statistical analysis -AND- Eight (8) years of experience, including four (4) years supervising a team of data science professionals and serving as subject matter expert, and coordinating and overseeing complex data science projects to support program, policy, and operational decision-making. Option III: A Bachelor’s degree*** from an accredited college or university in a field of applied research such as Data Science, Machine Learning, Mathematics, Statistics, Business Analytics, Psychology, or Public Health that included 12 semester or 18 quarter units of coursework*** in data science, predictive analytics, research methods or statistical analysis -AND- A Master’s or Doctoral degree*** from an accredited college or university in a field of applied research such as Data Science, Machine Learning, Mathematics, Statistics, Business Analytics, Psychology, or Public Health. -AND- Six (6) years of experience, including four (4) years supervising a team of data science professionals and serving as subject matter expert, and coordinating and overseeing complex data science projects to support program, policy, and operational decision-making. Official transcripts must be submitted to verify the required coursework. License: A valid California Class C Driver License or the ability to utilize alternative method of transportation when needed to carry out job-related essential functions Physical Class: 2 - Light : Light physical effort which may include occasional light lifting to a 10-pound limit, and some bending, stooping or squatting. Considerable walking may be involved. Special Requirement Information: *Lead experience is defined as experience providing technical assistance and training to journey or lower level employees with responsibility for assigning, coordinating, and reviewing the work, ensuring proper work methods are followed. **Experience at the level of Senior Data Scientist is defined as u nder general supervision, leads the development and application of methods to identify, collect, process, organize, and analyze structured and unstructured data using advanced statistical prediction, inference, and optimization; effectively communicates results to County, departmental, and divisional decision makers and provides ongoing support to strengthen data-driven program design and management. * ** In order to receive credit for any type of college or university degree, such as a Bachelor's Degree or higher, you must attach a legible copy of the Official Diploma, Official Transcripts, or Official Letter from the accredited institution, which shows the area of specialization and the date the degree was awarded, with Registrar's signature and school seal, to the application at the time of filing, or e-mail to hrexams@ph.lacounty.gov within fifteen (15) calendar days from application submission or your application may be rejected. Foreign degrees must be evaluated for equivalency to United States accredited institutions standards by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. (AICE). (see Employment Information under Accreditation Information) ***Official Transcript is defined as a transcript that bears the college seal and states "official and/or copy" issued by the school's registrar office. A printout of the classes from the school's website is NOT considered official transcripts and will not be accepted and may result in your application being incomplete and rejected All documents must be attached to your application at the time of filing or e-mailed to HRExams@ph.lacounty.gov within fifteen (15) calendar days from application submission or your application may be rejected as incomplete. Experience is evaluated on the basis of a verifiable 40-hour week. Desirable Qualifications: Credit will be awarded for additional experience beyond the Selection Requirements Additional Information Examination Content: Once we have determined that you meet one of our requirement options the examination process will consist of an evaluation of experience based on application information, desirable qualifications, and supplemental questionnaire information submitted at the time of filing weighted 100%. Applicants must meet the Selection Requirements and achieve a passing score of 70% or higher on the examination (evaluation of experience) to be added to the Eligible Register (hiring list). Passing this examination and being added to the Eligible Register does not guarantee an offer of employment. Eligibility Information: The names of candidates receiving a passing score in the examination will be added to the Eligible Register in the order of their score group for a period of twelve (12) months following the date of eligibility. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. Complete applications will be processed on an as received basis and promulgated to the Eligible Register accordingly. Vacancy Information: The Eligible Register resulting from this examination will be used to fill vacancies in the Department of Public Health as they occur. Available Shift: Any shift, including evenings, nights, weekends and holidays. Application and Filing Information: Applications must be filed ONLINE ONLY. Applications submitted by U.S. mail, fax, or in person will NOT be accepted. Any required documents and/or additional information, if any, must be received with your application at the time of filing online or sent to HRExams@ph.lacounty.gov within fifteen (15) calendar days from application submission. Plan to submit your online application well in advance of 5:00 p.m., PT, on the last day of filing as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on the County of Los Angeles Job Opportunities Website , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Apply online by clicking on the green "Apply" button located on this posting. You can also track the status of your application using this website. Applicants must submit their completed applications before 5:00 p.m., PT, on the last day of filing. Please make sure you put in the time and effort when filling out your application and supplemental questions completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection Requirements as listed on this job bulletin. Fill out your application and supplemental questionnaire completely and correctly to receive full credit for any relevant education, training, and job experience you include. For each job held, give the name and address of your employer, your job/position title, beginning and ending dates, number of hours worked per week, description of work and duties performed. If your application is incomplete, it will be REJECTED. Important Notes: Please note that ALL information supplied by applicants and included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. Applications may be rejected at any stage of the examination and selection process. FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT. Utilizing VERBIAGE from Class Specification(s) and/or Selection Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. In doing so your application will be dispositioned as INCOMPLETE and will not be accepted. Comments such as "SEE RESUME" or "SEE APPLICATION" will not be considered a valid response; therefore, using such statements will also result in your application being rejected as INCOMPLETE . Computer and Internet Access at Public Libraries: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. You may refer to their website for more information regarding the reopening of some libraries with limited hours throughout Los Angles County. Social Security Number: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. Do Not Share User ID, Email, And Password: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the in equalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Fair Chance Employer: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Equal Employment Opportunity: It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability or any other characteristic protected by State or Federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will follow all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. County of Los Angeles Employment Information: The Employment Information document can be viewed by copying and pasting the URL http://file.lacounty.gov/SDSInter/dhr/247636_EmploymentInformation.pdf into a web browser search bar or click on the following link: County of Los Angeles Employment Information Have any questions about anything? Please contact us using the following information: Department Contact Name: Exam Analyst Department Contact Phone: (323) 659-6546 Department Contact Email: HRExams@ph.lacounty.gov California Relay Services Phone: (800) 735-2922 Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 For detailed information, please click here
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary Pay Rate AFSCME Pay Band AFI Annual Salary: $144,454.42 - $187,790.48 Note: The negotiable salary offer will be between $127,505.430 /annually- $166,122.45/annually (commensurate with experience and education) Reports To Director of Technology Current Assignment This position is responsible for the planning and organizing activities, personnel management, systems oversight, budget management, and day-to-day activities of BART's Web Services Team (including Mobility as a Service program) within the District’s Office of the Chief Information Officer. The position is also responsible for leading the strategic outlook to help shape our technical online presence on our websites and mobile app experience. This position will lead designers, developers, support team and technical leads to move key initiatives forward. The ideal candidate will have a track record of progressive growth in web services operations, demonstrating professional experience in leading technical teams and cross-functional stakeholder groups on product development cycles. This role offers a unique opportunity to advise on a broad range of topics, act as a product manager for BART’s public-facing digital services and BART’s Mobile Applications and manage their development and integration into products or solutions. The successful applicant will demonstrate the following knowledge, skills, and abilities beyond this position’s minimum criteria and qualifications: Experience leading a web services team Proficiency in organizing, managing, and delivering multiple programs, projects, and tasks is not just a requirement for this role but a crucial aspect that directly contributes to our success. Excellent written and verbal communication skills to effectively communicate with a wide range of audiences, from executives to business staff. Ability to assemble, engage, and lead cross-functional teams and balance stakeholder expectations with project realities and industry. Demonstrated resilience, diplomacy, influence, relationship-building, and problem-solving skills in a variety of situations. Both a strategic and a growth mindset. Project management experience, including the skills to initiate, plan, execute, monitor, control, and close projects on time and on budget. Experience working under the standards and review of a Project Management Office is a plus. Project requirements and/or product management experience including the ability to understand and advocate for user needs, manage feature backlogs, monitor the market and conduct competitive analyses, develop vision and strategy, and achieve stakeholder alignment. A comprehensive understanding of digital marketing and communications including content management (such as Drupal), Experience providing open data web services (such as api.bart.gov) for a large community of third-party developers, such as Apple Maps, and conducting developer relations activities including enablement, advocacy, and community management. Understanding of public agency procurement processes, including experience creating contracting plans, achieving stakeholder and vendor alignment, writing Request for Offers/Proposals, conducting bidder communications, evaluating and validating bids, negotiating final offers, writing purchase justifications for executive/board approval, and achieving the conformance of contract terms including legal and insurance requirements. Working knowledge of associated applications, including web application firewall and intrusion prevention, monitoring and analytics (Google Analytics, Firebase, New Relic, Pingdom), code management and version control (GitHub), continuous integration (CircleCI), and project management tools for agile teams (Jira). Preferred Depth of knowledge in the development, integration, and operational management of a Mobility as a Service (MaaS) platform, including mobile apps, reservation and booking, payment processing, travel incentives and rewards, unified authentication and authorization, transit data (e.g., GTFS, GTFS-RT, GBFS and GTFS-Pathways), multimodal trip planner and secure APIs (SOAP and REST). Certified Scrum Master or Project Management Professional (PMP), completion of a certificate program, or certification in process, desired. Selection Process Initial screening of applications will begin in June 2024. This position is represented by American Federation of State, County, and Municipal Employees (AFSCME). Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, a written examination, and/or an individual or panel interview. The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S.; pass a pre-employment medical examination which includes a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations) The selection process for this position will be in accordance with the applicable collective bargaining agreement. Examples of Duties Supervises Systems Programmers, Database Administrators, SAN Administrators, Application Administrators, Computer Operators, and Job Schedulers. Maintains Data Center (2) environments: air conditioning and UPS; coordinates the selection and installation of new computer equipment and associated power and HVAC equipment. Maintains vendor contracted support, such as: off-site storage, tape back-ups, Disaster Recovery support and testing, and banks and credit unions. Maintains versioning of existing mainframe and client/server software applications; conducts periodic review, analysis and upgrades to database software products; evaluates software and recommends selections. Establishes and administers procedures and controls for equipment operation, response time, scheduling, shift turnover, job documentation, file use and retention, disaster recovery, off-site storage, etc. Evaluates vendor products and services, develops product specifications and bid requests, negotiates prices, and selects vendor contracts. Coordinates and oversees maintenance of the business computers and peripherals. Tracks and reports on various aspects of operations performance. Supervises and participates in the development and implementation of short and long term goals; directs objectives, policies and priorities for assigned programs; recommends and administers policies and procedures. Monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; recommends, within departmental policy, appropriate service and staffing levels. Plans, directs, coordinates and reviews the work plan for assigned staff; assigns work activities, projects and programs; reviews and evaluates work products, methods and procedures; meet with staff to identify and resolve problems. Identifies needs of hardware for database and application; designs layout of hardware; implements the hardware with team; ensures smooth migration of all serves and databases to new hardware; reviews and approves changes to production business systems applications; evaluates system software and hardware; evaluates installed equipment; monitors status of changes to operating systems and application system programs. Serves as resource to technical staff; provides assistance on technical problems; backs up system security staff. Oversees and participates in the development and administration of the annual budget; participates in the forecast of funds needed for staffing, equipment, materials and supplies; monitors and approves expenditures; implements adjustments. Serves as a liaison for Information Technology with other sections, divisions, departments and outside agencies; helps negotiate and resolve sensitive and controversial issues. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of information systems. Minimum Qualifications Education : A Bachelor’s degree in computer science, business administration or a closely related field from an accredited college or university. Experience : Five (5) years of (full-time equivalent) verifiable information systems experience, which must have included at least one (1) year of supervisory and administrative experience. Other Requirements : Must be available for resolution of computer operation problems outside of normal shift hours. Substitution : Additional professional experience as outlined above may be substituted for the education on a year-for-year basis. A Bachelor’s degree is preferred. Knowledge and Skills Knowledge of : Operational characteristics, services, and activities of a comprehensive information systems program. Methods and techniques of information systems project management. Standards and procedures for scheduling and controlling equipment utilization, file use and retention, and protecting data integrity. Current information technology products and services for business systems applications. Business System Application architectures and technical environments. Administrative principles and methods, including goal setting, program development and implementation and employee supervision. Principles and practices of budget preparation and administration. Principles of supervision, training, and performance evaluation. Related Federal, State and local laws, codes and regulations. Skill in : Overseeing and participating in the supervision of a comprehensive information systems program. Planning, organizing, scheduling, and coordinating efficient utilization of equipment and staff. Tracking, analyzing, and resolving complex computer operations problems. Establishing and maintaining effective working relationships with user departments and other departmental personnel and managers. Planning and overseeing maintenance and repair of computers and related equipment. Specifying and managing vendor service and supply contracts. Evaluating and selecting systems hardware and software systems. Selecting, supervising, training and evaluating staff. Participating in the development and administration of section goals, objectives and procedures. Analyzing problems, identifying alternative solutions, projecting consequences of proposed actions and implementing recommendations in support of goals. Preparing and administering large program budgets. Communicating clearly and concisely, both orally and in writing. Exercising sound independent judgment within established guidelines. Interpreting and applying Federal, State and local policies, laws and regulations. Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Classic Members) 2% @ 62 (PEPRA Members) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 9 observed holidays and 4 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: 6/30/2024 11:59 PM Pacific
Apr 17, 2024
Full Time
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary Pay Rate AFSCME Pay Band AFI Annual Salary: $144,454.42 - $187,790.48 Note: The negotiable salary offer will be between $127,505.430 /annually- $166,122.45/annually (commensurate with experience and education) Reports To Director of Technology Current Assignment This position is responsible for the planning and organizing activities, personnel management, systems oversight, budget management, and day-to-day activities of BART's Web Services Team (including Mobility as a Service program) within the District’s Office of the Chief Information Officer. The position is also responsible for leading the strategic outlook to help shape our technical online presence on our websites and mobile app experience. This position will lead designers, developers, support team and technical leads to move key initiatives forward. The ideal candidate will have a track record of progressive growth in web services operations, demonstrating professional experience in leading technical teams and cross-functional stakeholder groups on product development cycles. This role offers a unique opportunity to advise on a broad range of topics, act as a product manager for BART’s public-facing digital services and BART’s Mobile Applications and manage their development and integration into products or solutions. The successful applicant will demonstrate the following knowledge, skills, and abilities beyond this position’s minimum criteria and qualifications: Experience leading a web services team Proficiency in organizing, managing, and delivering multiple programs, projects, and tasks is not just a requirement for this role but a crucial aspect that directly contributes to our success. Excellent written and verbal communication skills to effectively communicate with a wide range of audiences, from executives to business staff. Ability to assemble, engage, and lead cross-functional teams and balance stakeholder expectations with project realities and industry. Demonstrated resilience, diplomacy, influence, relationship-building, and problem-solving skills in a variety of situations. Both a strategic and a growth mindset. Project management experience, including the skills to initiate, plan, execute, monitor, control, and close projects on time and on budget. Experience working under the standards and review of a Project Management Office is a plus. Project requirements and/or product management experience including the ability to understand and advocate for user needs, manage feature backlogs, monitor the market and conduct competitive analyses, develop vision and strategy, and achieve stakeholder alignment. A comprehensive understanding of digital marketing and communications including content management (such as Drupal), Experience providing open data web services (such as api.bart.gov) for a large community of third-party developers, such as Apple Maps, and conducting developer relations activities including enablement, advocacy, and community management. Understanding of public agency procurement processes, including experience creating contracting plans, achieving stakeholder and vendor alignment, writing Request for Offers/Proposals, conducting bidder communications, evaluating and validating bids, negotiating final offers, writing purchase justifications for executive/board approval, and achieving the conformance of contract terms including legal and insurance requirements. Working knowledge of associated applications, including web application firewall and intrusion prevention, monitoring and analytics (Google Analytics, Firebase, New Relic, Pingdom), code management and version control (GitHub), continuous integration (CircleCI), and project management tools for agile teams (Jira). Preferred Depth of knowledge in the development, integration, and operational management of a Mobility as a Service (MaaS) platform, including mobile apps, reservation and booking, payment processing, travel incentives and rewards, unified authentication and authorization, transit data (e.g., GTFS, GTFS-RT, GBFS and GTFS-Pathways), multimodal trip planner and secure APIs (SOAP and REST). Certified Scrum Master or Project Management Professional (PMP), completion of a certificate program, or certification in process, desired. Selection Process Initial screening of applications will begin in June 2024. This position is represented by American Federation of State, County, and Municipal Employees (AFSCME). Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, a written examination, and/or an individual or panel interview. The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S.; pass a pre-employment medical examination which includes a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations) The selection process for this position will be in accordance with the applicable collective bargaining agreement. Examples of Duties Supervises Systems Programmers, Database Administrators, SAN Administrators, Application Administrators, Computer Operators, and Job Schedulers. Maintains Data Center (2) environments: air conditioning and UPS; coordinates the selection and installation of new computer equipment and associated power and HVAC equipment. Maintains vendor contracted support, such as: off-site storage, tape back-ups, Disaster Recovery support and testing, and banks and credit unions. Maintains versioning of existing mainframe and client/server software applications; conducts periodic review, analysis and upgrades to database software products; evaluates software and recommends selections. Establishes and administers procedures and controls for equipment operation, response time, scheduling, shift turnover, job documentation, file use and retention, disaster recovery, off-site storage, etc. Evaluates vendor products and services, develops product specifications and bid requests, negotiates prices, and selects vendor contracts. Coordinates and oversees maintenance of the business computers and peripherals. Tracks and reports on various aspects of operations performance. Supervises and participates in the development and implementation of short and long term goals; directs objectives, policies and priorities for assigned programs; recommends and administers policies and procedures. Monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; recommends, within departmental policy, appropriate service and staffing levels. Plans, directs, coordinates and reviews the work plan for assigned staff; assigns work activities, projects and programs; reviews and evaluates work products, methods and procedures; meet with staff to identify and resolve problems. Identifies needs of hardware for database and application; designs layout of hardware; implements the hardware with team; ensures smooth migration of all serves and databases to new hardware; reviews and approves changes to production business systems applications; evaluates system software and hardware; evaluates installed equipment; monitors status of changes to operating systems and application system programs. Serves as resource to technical staff; provides assistance on technical problems; backs up system security staff. Oversees and participates in the development and administration of the annual budget; participates in the forecast of funds needed for staffing, equipment, materials and supplies; monitors and approves expenditures; implements adjustments. Serves as a liaison for Information Technology with other sections, divisions, departments and outside agencies; helps negotiate and resolve sensitive and controversial issues. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of information systems. Minimum Qualifications Education : A Bachelor’s degree in computer science, business administration or a closely related field from an accredited college or university. Experience : Five (5) years of (full-time equivalent) verifiable information systems experience, which must have included at least one (1) year of supervisory and administrative experience. Other Requirements : Must be available for resolution of computer operation problems outside of normal shift hours. Substitution : Additional professional experience as outlined above may be substituted for the education on a year-for-year basis. A Bachelor’s degree is preferred. Knowledge and Skills Knowledge of : Operational characteristics, services, and activities of a comprehensive information systems program. Methods and techniques of information systems project management. Standards and procedures for scheduling and controlling equipment utilization, file use and retention, and protecting data integrity. Current information technology products and services for business systems applications. Business System Application architectures and technical environments. Administrative principles and methods, including goal setting, program development and implementation and employee supervision. Principles and practices of budget preparation and administration. Principles of supervision, training, and performance evaluation. Related Federal, State and local laws, codes and regulations. Skill in : Overseeing and participating in the supervision of a comprehensive information systems program. Planning, organizing, scheduling, and coordinating efficient utilization of equipment and staff. Tracking, analyzing, and resolving complex computer operations problems. Establishing and maintaining effective working relationships with user departments and other departmental personnel and managers. Planning and overseeing maintenance and repair of computers and related equipment. Specifying and managing vendor service and supply contracts. Evaluating and selecting systems hardware and software systems. Selecting, supervising, training and evaluating staff. Participating in the development and administration of section goals, objectives and procedures. Analyzing problems, identifying alternative solutions, projecting consequences of proposed actions and implementing recommendations in support of goals. Preparing and administering large program budgets. Communicating clearly and concisely, both orally and in writing. Exercising sound independent judgment within established guidelines. Interpreting and applying Federal, State and local policies, laws and regulations. Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Classic Members) 2% @ 62 (PEPRA Members) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 9 observed holidays and 4 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: 6/30/2024 11:59 PM Pacific
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM NUMBER: PH4983A TYPE OF RECRUITMENT: Open Competitive Job Opportunity FIRST DAY OF FILING : Thursday, May 9, 2024 at 8:30 a.m., Pacific Time (PT) This examination will remain open until the needs of the service are met and is subject to closure without prior notice. No out-of-class experience will be accepted. DEFINITION: Supervises a medical or public health laboratory support unit operating on a single shift. CLASSIFICATION STANDARDS: Positions allocable to this class work under the technical and administrative direction of a medical technology supervisor, a public health microbiology supervisor in the public health laboratories, or higher level laboratory personnel. Incumbents provide technical and administrative supervision to a group of Laboratory Assistants in an organizationally distinct laboratory support service unit operating only one shift a day, such as the media manufacturing activity in the Public Health Laboratories, or a centralized pool out of which personnel are assigned to individual operating laboratory units. Incumbents work closely with laboratory management in formulating, modifying, implementing, and coordinating day-to-day operating procedures. These positions are responsible for planning work schedules, assignments, and job rotational practices, training and evaluation of Laboratory Assistants, and effectively recommending disciplinary action and the adjustment of employee grievances. Essential Job Functions Plans work schedules and assigns Laboratory Assistant/Laboratory Attendant personnel to laboratory units or work stations within a laboratory support unit on the basis of such factors as workload, the number of employees available, their qualifications, and the extent of their training in the procedures involved. Plans, develops and conducts an orientation program for newly assigned Laboratory Assistants/Laboratory Attendants and trains them in the specific procedures established by laboratory management for the performance of the work. Evaluates the work of all Laboratory Assistants/Laboratory Attendants assigned to the unit supervised and counsels them on steps they may need to take to improve their performance; effectively recommends or initiates disciplinary action and the adjustment of employee grievances. Confers with medical technology supervisors or public health microbiology supervisors to determine the level of Laboratory Assistant performance and initiates appropriate corrective action in cases where any aspect of performance is considered to be less than satisfactory. Plans, organizes, and directs the work of a group of Laboratory Assistants in a media manufacturing unit to assure that sufficient quantities and kinds of media are produced and maintained in stock to meet in a timely manner the estimated needs of all laboratory units served. Prepares, finalizes and updates detailed written instructions covering all procedures approved for the compounding of media and other solutions, of which the unit supervised is responsible, or for the preparation and processing by Laboratory Assistants of varied specimens in each of the specialized laboratories being served; maintains such procedures in manual form for common reference. Requirements MINIMUM REQUIREMENTS: OPTION I: Two (2) year's experience at the level of Laboratory Assistant*. OPTION II: One (1) year of experience at the level of Senior Laboratory Assistant** . *Experience at the level of Laboratory Assistant isdefined as assists laboratory personnel in the performance of standard laboratory tests on human and other specimens or assigns, trains, and reviews the work of a group of lower-level laboratory positions. **Experience at the level of Senior Laboratory Assistant is defined as schedules, assigns, trains, and reviews the work of a group of Laboratory Assistants on a single shift. PHYSICAL CLASS: 2 - Light - This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION: You must POSSESS and CLEARLY EXPRESS detailed years of experience performing relevant duties, related to the requirements within your online job application under the "Experience" area . DESIRABLE QUALIFICATIONS: Credit will be given to applicants who possess the following desirable qualifications: Additional experience beyond the Minimum Requirements. Experience coordinating specimen and supply courier shipments/deliveries to off-site facilities. Additional Information EXAMINATION CONTENT: This examination will consist of an evaluation of experience based on application information, desirable qualifications and supplemental questionnaire at the time of filing weighted 100% . Applicants must meet the requirements described above at the time of filing and achieve a passing score of 70% or higher on the examination in order to be added to the Eligible Register. Passing this examination and being added to the Eligible Register does not guarantee an offer of employment. ELIGIBILITY INFORMATION: The names of candidates receiving a passing score in the examination will be added to the Eligible Register in the order of their score group for a period of twelve (12) months following the date of eligibility. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS . Complete applications will be processed on an as received basis and promulgated to the Eligible Register accordingly. VACANCY INFORMATION: The Eligible Register resulting from this examination will be used to fill vacancies in the Department of Public Health as they occur. AVAILABLE SHIFT: Any shift, including evenings, nights, weekends and holidays. HOW TO APPLY: Applications must be filed ONLINE ONLY . Applications submitted by U.S. mail, fax, or in person will NOT be accepted. Any required documents and/or additional information, if any, must be received with your application at the time of filing online or sent to HRExams@ph.lacounty.gov within fifteen (15) calendar days from application submission. Apply online by clicking on the green "Apply" button located on this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of the 5:00 p.m. PT deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. The acceptance of your application depends on whether you have clearly shown that you meet the MINIMUM REQUIREMENTS. Fill out the application and Supplemental Questionnaire accurately and completely to receive full credit for any relevant education and/or job experience you include. In the space provided on the application for education, include names and addresses of schools attended, dates attended, degree(s) received, and degree major. For each job held, give the name and address of your employer, your job/position title, start and end dates, the number of hours worked per week, and detailed description of work and duties performed. If the application and/or Supplemental Questionnaire is/are incomplete, the application will be REJECTED . IMPORTANT NOTES: Please note that ALL information supplied by applicants and included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. Applications may be rejected at any stage of the examination and selection process. FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT. Utilizing VERBIAGE from Class Specification(s) and/or Minimum Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. In doing so your application will be dispositioned as INCOMPLETE and will not be accepted. Comments such as "SEE RESUME" or "SEE APPLICATION" will not be considered a valid response; therefore, using such statements will also result in your application being rejected as INCOMPLETE. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Check the website for updated information at https://lacountylibrary.org . SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. DO NOT SHARE USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the in equalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. FAIR CHANCE EMPLOYER: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability or any other characteristic protected by State or Federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will follow all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. Department Contact Name: Exam Analyst Department Contact Phone: (323) 659-6546 Department Contact E-mail: H RExams@ph.lacounty.gov Exam Number: PH4983A California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 659-6546 Teletype Phone: (800) 899-4099 Alternate Teletype Phone : (800) 897-0077 For detailed information, please click here Closing Date/Time: Continuous
May 09, 2024
Full Time
Position/Program Information EXAM NUMBER: PH4983A TYPE OF RECRUITMENT: Open Competitive Job Opportunity FIRST DAY OF FILING : Thursday, May 9, 2024 at 8:30 a.m., Pacific Time (PT) This examination will remain open until the needs of the service are met and is subject to closure without prior notice. No out-of-class experience will be accepted. DEFINITION: Supervises a medical or public health laboratory support unit operating on a single shift. CLASSIFICATION STANDARDS: Positions allocable to this class work under the technical and administrative direction of a medical technology supervisor, a public health microbiology supervisor in the public health laboratories, or higher level laboratory personnel. Incumbents provide technical and administrative supervision to a group of Laboratory Assistants in an organizationally distinct laboratory support service unit operating only one shift a day, such as the media manufacturing activity in the Public Health Laboratories, or a centralized pool out of which personnel are assigned to individual operating laboratory units. Incumbents work closely with laboratory management in formulating, modifying, implementing, and coordinating day-to-day operating procedures. These positions are responsible for planning work schedules, assignments, and job rotational practices, training and evaluation of Laboratory Assistants, and effectively recommending disciplinary action and the adjustment of employee grievances. Essential Job Functions Plans work schedules and assigns Laboratory Assistant/Laboratory Attendant personnel to laboratory units or work stations within a laboratory support unit on the basis of such factors as workload, the number of employees available, their qualifications, and the extent of their training in the procedures involved. Plans, develops and conducts an orientation program for newly assigned Laboratory Assistants/Laboratory Attendants and trains them in the specific procedures established by laboratory management for the performance of the work. Evaluates the work of all Laboratory Assistants/Laboratory Attendants assigned to the unit supervised and counsels them on steps they may need to take to improve their performance; effectively recommends or initiates disciplinary action and the adjustment of employee grievances. Confers with medical technology supervisors or public health microbiology supervisors to determine the level of Laboratory Assistant performance and initiates appropriate corrective action in cases where any aspect of performance is considered to be less than satisfactory. Plans, organizes, and directs the work of a group of Laboratory Assistants in a media manufacturing unit to assure that sufficient quantities and kinds of media are produced and maintained in stock to meet in a timely manner the estimated needs of all laboratory units served. Prepares, finalizes and updates detailed written instructions covering all procedures approved for the compounding of media and other solutions, of which the unit supervised is responsible, or for the preparation and processing by Laboratory Assistants of varied specimens in each of the specialized laboratories being served; maintains such procedures in manual form for common reference. Requirements MINIMUM REQUIREMENTS: OPTION I: Two (2) year's experience at the level of Laboratory Assistant*. OPTION II: One (1) year of experience at the level of Senior Laboratory Assistant** . *Experience at the level of Laboratory Assistant isdefined as assists laboratory personnel in the performance of standard laboratory tests on human and other specimens or assigns, trains, and reviews the work of a group of lower-level laboratory positions. **Experience at the level of Senior Laboratory Assistant is defined as schedules, assigns, trains, and reviews the work of a group of Laboratory Assistants on a single shift. PHYSICAL CLASS: 2 - Light - This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION: You must POSSESS and CLEARLY EXPRESS detailed years of experience performing relevant duties, related to the requirements within your online job application under the "Experience" area . DESIRABLE QUALIFICATIONS: Credit will be given to applicants who possess the following desirable qualifications: Additional experience beyond the Minimum Requirements. Experience coordinating specimen and supply courier shipments/deliveries to off-site facilities. Additional Information EXAMINATION CONTENT: This examination will consist of an evaluation of experience based on application information, desirable qualifications and supplemental questionnaire at the time of filing weighted 100% . Applicants must meet the requirements described above at the time of filing and achieve a passing score of 70% or higher on the examination in order to be added to the Eligible Register. Passing this examination and being added to the Eligible Register does not guarantee an offer of employment. ELIGIBILITY INFORMATION: The names of candidates receiving a passing score in the examination will be added to the Eligible Register in the order of their score group for a period of twelve (12) months following the date of eligibility. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS . Complete applications will be processed on an as received basis and promulgated to the Eligible Register accordingly. VACANCY INFORMATION: The Eligible Register resulting from this examination will be used to fill vacancies in the Department of Public Health as they occur. AVAILABLE SHIFT: Any shift, including evenings, nights, weekends and holidays. HOW TO APPLY: Applications must be filed ONLINE ONLY . Applications submitted by U.S. mail, fax, or in person will NOT be accepted. Any required documents and/or additional information, if any, must be received with your application at the time of filing online or sent to HRExams@ph.lacounty.gov within fifteen (15) calendar days from application submission. Apply online by clicking on the green "Apply" button located on this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of the 5:00 p.m. PT deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. The acceptance of your application depends on whether you have clearly shown that you meet the MINIMUM REQUIREMENTS. Fill out the application and Supplemental Questionnaire accurately and completely to receive full credit for any relevant education and/or job experience you include. In the space provided on the application for education, include names and addresses of schools attended, dates attended, degree(s) received, and degree major. For each job held, give the name and address of your employer, your job/position title, start and end dates, the number of hours worked per week, and detailed description of work and duties performed. If the application and/or Supplemental Questionnaire is/are incomplete, the application will be REJECTED . IMPORTANT NOTES: Please note that ALL information supplied by applicants and included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. Applications may be rejected at any stage of the examination and selection process. FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT. Utilizing VERBIAGE from Class Specification(s) and/or Minimum Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. In doing so your application will be dispositioned as INCOMPLETE and will not be accepted. Comments such as "SEE RESUME" or "SEE APPLICATION" will not be considered a valid response; therefore, using such statements will also result in your application being rejected as INCOMPLETE. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Check the website for updated information at https://lacountylibrary.org . SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. DO NOT SHARE USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the in equalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. FAIR CHANCE EMPLOYER: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability or any other characteristic protected by State or Federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will follow all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. Department Contact Name: Exam Analyst Department Contact Phone: (323) 659-6546 Department Contact E-mail: H RExams@ph.lacounty.gov Exam Number: PH4983A California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 659-6546 Teletype Phone: (800) 899-4099 Alternate Teletype Phone : (800) 897-0077 For detailed information, please click here Closing Date/Time: Continuous
. Apply By: 07/03/24 Division: Business Innovation & Technology Division Management Level: Supervisor - 1st Line Scheduled Weekly Hours: 40 Benefit Eligibility: This position is eligible for Standard Benefits which includes dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, and tuition reimbursement. Description: Job Description Summary: Are you a leader who wants to make a difference? Do you have a passion for contributing to the community? We have an exciting opportunity to join our Business Innovation & Technology department at Jefferson County as a Project Management Office Manager (Innovation & Technology). The successful candidate will work with departments across the organization to bring new or improved services to our community. The PMO Manager leads a team of IT project managers and oversees a portfolio of technical programs and projects. This person reviews project plans to ensure they are consistent with the organization's project management methodology and strategic vision. The PMO Manager develops collaborative working relationships with both internal and external stakeholders, acting as a liaison to coordinate the needs of each county department. This person must be a decisive leader, detail oriented, and an excellent communicator, who prides themselves on their patience and willingness to have challenging conversations in a professional manner, providing excellent customer service to all internal and external partners. The position will report directly to the Director of Innovation & Digital Transformation. We are an award-winning, nationally recognized technology team that works on a wide variety of projects. These may include software implementations, infrastructure expansions, and other digital transformation initiatives. Software solutions are primarily off-the-shelf SaaS solutions but may also include some custom applications Schedule: This position operates on a 4-day, hybrid work schedule. 40 hrs/week Compensation : Hiring Range: $ 125,000-$145,000 USD Annual Compensation will be determined based on education, experience, and skills. Benefits: Jefferson County offers a generous benefits package that supports your personal and professional life. Benefits include medical, dental and vision insurance, paid time off and holidays, retirement matching, wellness programs, tuition reimbursement, flexible schedules, remote work options and more . For more information, click Here for our Total Rewards summary. Essential Duties: Oversees the full project management life cycle for the implementation of complex, large-scale IT and business initiatives. Decisions that are made in this area include assignments of projects, recommendations for prioritization, risk management strategies, and allocation of resources. Works with project managers to establish the scope, goals, and success criteria of each project. Ensures successful completion of project goals, scope, schedule, cost, and quality. Creates and implements policies and controls to ensure the successful management and reporting of projects. Reviews project plans to ensure they are consistent with the organization’s project management methodology . Decisions include project management methodologies and required artifacts. Assists in contract negotiations with vendors and monitors terms of contracts. Supports the prioritization process of aligning programs and projects with department and county strategic plans. Provides visibility of programs and projects to executives. Compiles and analyzes project metrics for all projects, which includes selecting and calculating metrics, presenting the status of metrics, and recommending adjustments to the approach and prioritization. Supervises staff in area of responsibility. Administers and makes recommendations for routine personnel matters affecting subordinates, including recruiting, interviewing, hiring, training, assigning, scheduling, granting leave, appraisals, and taking corrective action. Mentors team members and develops a team-oriented culture with a focus on positive results and robust performance management. Other duties and responsibilities as assigned Qualifications: Research shows that women and other underrepresented and historically marginalized groups tend to apply only when they check every box in the posting. If you are reading this and hesitating to click “apply” for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience. Minimal Qualifications: Bachelors degree in Information Technology or similar field Minimum of five years of experience in technology project management Or an equivalent combination of education & experience. Preferred Knowledge, Skills and Abilities: Experience managing a project management office 2 years’ experience of supervisory experience of 2 or more people Government experience PMP within one year of hire CAPM, CSM, ITIL, or other technology or project management certifications Strong emotional intelligence and demonstrated leadership skills Ability to unify and support diverse teams to set and meet programmatic goals and foster collaboration. Ability to operate effectively with a high level of autonomy. Excellent communication in presentations, written communication, and oral discussion. Seasoned program leader and supervisor with extensive experience in technology management. Able to handle challenging conversations or situations with executives and others. Additional Job Information: Offer of employment contingent upon successful completion of criminal history, motor vehicle report, education verification, and/or references. Please note that supplemental questions requiring a written response will serve as a writing sample. How to Apply: Applications will be accepted electronically at Jefferson County Colorado Career Opportunities . Applicants complete an online form and have the option to provide a resume and detailed cover letter that describes why you are the best candidate for the position. Applications are reviewed for minimum qualifications listed in the qualifications section of the job bulletin, and applicants are contacted directly by the hiring team regarding next steps. To view the status of your application or direct communication from the hiring team, please log into your candidate portal . For more details on the recruitment process, please visit https://www.jeffco.us/1860/FAQs Questions: County Recruitment Team: 303-271-8400 or CareerTalent@Jeffco.us Library Recruitment Team: 303.275.6168 or talent@jeffcolibrary.org Sheriff Recruitment Team: 303.271.5332 or sheriff.recruiting@co.jefferson.co.us Education: Experience: Work Experience: Minimum five years Certifications: Languages: Category: Information Technology Services
Jun 13, 2024
Full Time
. Apply By: 07/03/24 Division: Business Innovation & Technology Division Management Level: Supervisor - 1st Line Scheduled Weekly Hours: 40 Benefit Eligibility: This position is eligible for Standard Benefits which includes dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, and tuition reimbursement. Description: Job Description Summary: Are you a leader who wants to make a difference? Do you have a passion for contributing to the community? We have an exciting opportunity to join our Business Innovation & Technology department at Jefferson County as a Project Management Office Manager (Innovation & Technology). The successful candidate will work with departments across the organization to bring new or improved services to our community. The PMO Manager leads a team of IT project managers and oversees a portfolio of technical programs and projects. This person reviews project plans to ensure they are consistent with the organization's project management methodology and strategic vision. The PMO Manager develops collaborative working relationships with both internal and external stakeholders, acting as a liaison to coordinate the needs of each county department. This person must be a decisive leader, detail oriented, and an excellent communicator, who prides themselves on their patience and willingness to have challenging conversations in a professional manner, providing excellent customer service to all internal and external partners. The position will report directly to the Director of Innovation & Digital Transformation. We are an award-winning, nationally recognized technology team that works on a wide variety of projects. These may include software implementations, infrastructure expansions, and other digital transformation initiatives. Software solutions are primarily off-the-shelf SaaS solutions but may also include some custom applications Schedule: This position operates on a 4-day, hybrid work schedule. 40 hrs/week Compensation : Hiring Range: $ 125,000-$145,000 USD Annual Compensation will be determined based on education, experience, and skills. Benefits: Jefferson County offers a generous benefits package that supports your personal and professional life. Benefits include medical, dental and vision insurance, paid time off and holidays, retirement matching, wellness programs, tuition reimbursement, flexible schedules, remote work options and more . For more information, click Here for our Total Rewards summary. Essential Duties: Oversees the full project management life cycle for the implementation of complex, large-scale IT and business initiatives. Decisions that are made in this area include assignments of projects, recommendations for prioritization, risk management strategies, and allocation of resources. Works with project managers to establish the scope, goals, and success criteria of each project. Ensures successful completion of project goals, scope, schedule, cost, and quality. Creates and implements policies and controls to ensure the successful management and reporting of projects. Reviews project plans to ensure they are consistent with the organization’s project management methodology . Decisions include project management methodologies and required artifacts. Assists in contract negotiations with vendors and monitors terms of contracts. Supports the prioritization process of aligning programs and projects with department and county strategic plans. Provides visibility of programs and projects to executives. Compiles and analyzes project metrics for all projects, which includes selecting and calculating metrics, presenting the status of metrics, and recommending adjustments to the approach and prioritization. Supervises staff in area of responsibility. Administers and makes recommendations for routine personnel matters affecting subordinates, including recruiting, interviewing, hiring, training, assigning, scheduling, granting leave, appraisals, and taking corrective action. Mentors team members and develops a team-oriented culture with a focus on positive results and robust performance management. Other duties and responsibilities as assigned Qualifications: Research shows that women and other underrepresented and historically marginalized groups tend to apply only when they check every box in the posting. If you are reading this and hesitating to click “apply” for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience. Minimal Qualifications: Bachelors degree in Information Technology or similar field Minimum of five years of experience in technology project management Or an equivalent combination of education & experience. Preferred Knowledge, Skills and Abilities: Experience managing a project management office 2 years’ experience of supervisory experience of 2 or more people Government experience PMP within one year of hire CAPM, CSM, ITIL, or other technology or project management certifications Strong emotional intelligence and demonstrated leadership skills Ability to unify and support diverse teams to set and meet programmatic goals and foster collaboration. Ability to operate effectively with a high level of autonomy. Excellent communication in presentations, written communication, and oral discussion. Seasoned program leader and supervisor with extensive experience in technology management. Able to handle challenging conversations or situations with executives and others. Additional Job Information: Offer of employment contingent upon successful completion of criminal history, motor vehicle report, education verification, and/or references. Please note that supplemental questions requiring a written response will serve as a writing sample. How to Apply: Applications will be accepted electronically at Jefferson County Colorado Career Opportunities . Applicants complete an online form and have the option to provide a resume and detailed cover letter that describes why you are the best candidate for the position. Applications are reviewed for minimum qualifications listed in the qualifications section of the job bulletin, and applicants are contacted directly by the hiring team regarding next steps. To view the status of your application or direct communication from the hiring team, please log into your candidate portal . For more details on the recruitment process, please visit https://www.jeffco.us/1860/FAQs Questions: County Recruitment Team: 303-271-8400 or CareerTalent@Jeffco.us Library Recruitment Team: 303.275.6168 or talent@jeffcolibrary.org Sheriff Recruitment Team: 303.271.5332 or sheriff.recruiting@co.jefferson.co.us Education: Experience: Work Experience: Minimum five years Certifications: Languages: Category: Information Technology Services
State of Missouri
St. Louis, Missouri, United States
We respect and embrace the experiences, knowledge and contributions of our team members. We strive for a culture of belonging and balance by upholding our values : Stewardship, Integrity, Collaboration, Respect and Innovation. We are passionate about Missouri, our role to preserve, protect and enhance our environment and we are committed to serving its’ citizens. We believe our mission and vision serves a greater purpose and will be felt for generations to come. This position will be located at the Missouri Department of Natural Resources, Division of Environmental Quality, St. Louis Regional Office at 7545 South Lindbergh Blvd., St. Louis, MO 63125. As an advanced professional engineer, be responsible for supervising the Engineering, Compliance, and Assistance Unit and all its functions, at the St. Louis Regional Office. Provide training, assistance, and oversight for team members who are conducting engineering compliance inspections, technical document reviews, Clean Water general permit issuance, operator certification training, and compliance assistance to ensure they are performing this work according to department policy and all applicable regulatory requirements. Perform independent facility inspections of complex facilities as time allows for quality control, training purposes, and to support meeting annual inspection goals and for training other engineers and team members. Provide immediate personal supervision and technical oversight to water pollution and public drinking water team members, including three Assistant/Associate Engineers in the St. Louis Regional Office that perform functions that constitute engineering services as defined in RSMo 327.181. Coordinate with the Water Pollution and Public Drinking Water Unit Supervisors, Water Section Manager and Regional Director on work planning, annual progress toward goals, compliance inspections, environmental concern investigations, emergency response, enforcement referrals and document preparation. Coordinate Department colleagues, including other regional offices, program offices, Wastewater and Drinking Water team members, the General Counsel’s Office and other Regional Office team members regarding consistency in work, questions on regulations, technical problems and solutions, policies and procedures. Review general permit applications for wastewater, drinking water, and industrial facilities issued and terminated by the regional office to ensure compliance with Missouri Clean Water law and Drinking Water regulations. Provide technical assistance to regulated facilities, public citizens, engineering consultants, department workgroups, legislators, local officials, and others regarding laws, regulations, and engineering requirements through in-person or online meetings, written communications, and presentations. Coordinate training and continuing education opportunities for the region, to support operator certification for drinking water and wastewater facility operations. Registration as a Professional Engineer in the State of Missouri This position is required to obtain and maintain drinking water and wastewater operator certifications. If you do not currently possess either or both certifications, you will be given six months to obtain the first certification and an addition six months to obtain the second certification. The Department provides training to take the exams and obtain these certifications. AND To be successful in this position, a candidate will need the following skills: Environmental Engineering : Knowledge of the concepts, principles, theories, and methods to protect and improve the quality of the environment and its resources; and to monitor, control, abate, and prevent pollutants. Environmental Science : Knowledge of the concepts, principles, theories, and methods to protect and improve the quality of the environment and its resources; and to monitor, control, abate, and prevent pollutants. Performance Management : Knowledge of performance management concepts, principles, and practices related to planning, monitoring, rating, and rewarding employee performance. Accountability : Holds self and others accountable for measurable high-quality, timely, and cost-effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for own actions and decisions. Complies with established control systems and rules. Analysis and Assessment : Uses information technology in accessing, collecting, analyzing, maintaining, and disseminating data and information. Analytical Thinking/Problem Solving : uses a logical, systematic, sequential approach to address problems or opportunities or manage a situation by drawing on one’s knowledge and experience base and calling on other references and resources as necessary. Equivalent to those typically gained by: Bachelor of Science Degree in an engineering discipline from an ABET accredited program and 5 years of relevant experience. Ability to understand and interpret technical engineering information, analyze issues, and communicate alternative solutions. Ability to provide direction to engineering professionals and other technical staff within a team environment. Strong computer skills and able to use word processing and other office software such as Microsoft Office, GIS software, and project management tools. Experience reviewing and interpreting technical documents, including those with complex environmental engineering components, and then analyzing issues and providing solutions. Ability to communicate clearly and professionally, both verbally and with written correspondence. Ability to maintain effective and positive working relationships with others. Ability to effectively prioritize work assignments and manage multiple tasks with varying timelines. Ability to exercise good judgement by making timely and effective decisions with available information/knowledge and within regulatory and positional authority. (Additional education or experience may substitute for the required education or experience) Training, certification, and/or education in continuous process improvement programs such as Lean Six Sigma as well as completion of Missouri Way, Leadership Academy, and similar programs is preferred. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. Benefits & Work-life Balance Our benefits package and flexible 40-hour work week promotes the mental and physical health of you and your family as you work towards achieving your professional goals. Benefits include paid vacation and sick leave, paid life insurance, medical, dental, vision and prescription insurance. Learn more here . How we invest in you: Exceptional professional development: mentoring from experienced professionals, cross-media training, career advancement opportunities, paid trainings and continuing education tuition assistance. Support for professional registrations when required, through paid study materials, fees, study time, test time, exam fees and licensure renewal fees.
May 04, 2024
Full Time
We respect and embrace the experiences, knowledge and contributions of our team members. We strive for a culture of belonging and balance by upholding our values : Stewardship, Integrity, Collaboration, Respect and Innovation. We are passionate about Missouri, our role to preserve, protect and enhance our environment and we are committed to serving its’ citizens. We believe our mission and vision serves a greater purpose and will be felt for generations to come. This position will be located at the Missouri Department of Natural Resources, Division of Environmental Quality, St. Louis Regional Office at 7545 South Lindbergh Blvd., St. Louis, MO 63125. As an advanced professional engineer, be responsible for supervising the Engineering, Compliance, and Assistance Unit and all its functions, at the St. Louis Regional Office. Provide training, assistance, and oversight for team members who are conducting engineering compliance inspections, technical document reviews, Clean Water general permit issuance, operator certification training, and compliance assistance to ensure they are performing this work according to department policy and all applicable regulatory requirements. Perform independent facility inspections of complex facilities as time allows for quality control, training purposes, and to support meeting annual inspection goals and for training other engineers and team members. Provide immediate personal supervision and technical oversight to water pollution and public drinking water team members, including three Assistant/Associate Engineers in the St. Louis Regional Office that perform functions that constitute engineering services as defined in RSMo 327.181. Coordinate with the Water Pollution and Public Drinking Water Unit Supervisors, Water Section Manager and Regional Director on work planning, annual progress toward goals, compliance inspections, environmental concern investigations, emergency response, enforcement referrals and document preparation. Coordinate Department colleagues, including other regional offices, program offices, Wastewater and Drinking Water team members, the General Counsel’s Office and other Regional Office team members regarding consistency in work, questions on regulations, technical problems and solutions, policies and procedures. Review general permit applications for wastewater, drinking water, and industrial facilities issued and terminated by the regional office to ensure compliance with Missouri Clean Water law and Drinking Water regulations. Provide technical assistance to regulated facilities, public citizens, engineering consultants, department workgroups, legislators, local officials, and others regarding laws, regulations, and engineering requirements through in-person or online meetings, written communications, and presentations. Coordinate training and continuing education opportunities for the region, to support operator certification for drinking water and wastewater facility operations. Registration as a Professional Engineer in the State of Missouri This position is required to obtain and maintain drinking water and wastewater operator certifications. If you do not currently possess either or both certifications, you will be given six months to obtain the first certification and an addition six months to obtain the second certification. The Department provides training to take the exams and obtain these certifications. AND To be successful in this position, a candidate will need the following skills: Environmental Engineering : Knowledge of the concepts, principles, theories, and methods to protect and improve the quality of the environment and its resources; and to monitor, control, abate, and prevent pollutants. Environmental Science : Knowledge of the concepts, principles, theories, and methods to protect and improve the quality of the environment and its resources; and to monitor, control, abate, and prevent pollutants. Performance Management : Knowledge of performance management concepts, principles, and practices related to planning, monitoring, rating, and rewarding employee performance. Accountability : Holds self and others accountable for measurable high-quality, timely, and cost-effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for own actions and decisions. Complies with established control systems and rules. Analysis and Assessment : Uses information technology in accessing, collecting, analyzing, maintaining, and disseminating data and information. Analytical Thinking/Problem Solving : uses a logical, systematic, sequential approach to address problems or opportunities or manage a situation by drawing on one’s knowledge and experience base and calling on other references and resources as necessary. Equivalent to those typically gained by: Bachelor of Science Degree in an engineering discipline from an ABET accredited program and 5 years of relevant experience. Ability to understand and interpret technical engineering information, analyze issues, and communicate alternative solutions. Ability to provide direction to engineering professionals and other technical staff within a team environment. Strong computer skills and able to use word processing and other office software such as Microsoft Office, GIS software, and project management tools. Experience reviewing and interpreting technical documents, including those with complex environmental engineering components, and then analyzing issues and providing solutions. Ability to communicate clearly and professionally, both verbally and with written correspondence. Ability to maintain effective and positive working relationships with others. Ability to effectively prioritize work assignments and manage multiple tasks with varying timelines. Ability to exercise good judgement by making timely and effective decisions with available information/knowledge and within regulatory and positional authority. (Additional education or experience may substitute for the required education or experience) Training, certification, and/or education in continuous process improvement programs such as Lean Six Sigma as well as completion of Missouri Way, Leadership Academy, and similar programs is preferred. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. Benefits & Work-life Balance Our benefits package and flexible 40-hour work week promotes the mental and physical health of you and your family as you work towards achieving your professional goals. Benefits include paid vacation and sick leave, paid life insurance, medical, dental, vision and prescription insurance. Learn more here . How we invest in you: Exceptional professional development: mentoring from experienced professionals, cross-media training, career advancement opportunities, paid trainings and continuing education tuition assistance. Support for professional registrations when required, through paid study materials, fees, study time, test time, exam fees and licensure renewal fees.
State of Missouri
Jefferson City, Missouri, United States
Location: Office of State Courts Administrator, Jefferson City, MO Why you'll love this position: A position with the Office of State Courts Administrator provides you the opportunity to work with a variety of exceptional, hardworking people and to gain a valuable and rewarding career. It takes many types of talent to advance the mission of the Missouri Judiciary and to keep operations running smoothly. We have opportunities for individuals seeking meaningful work in providing administrative, business and information technology services to the Missouri courts. We are recruiting to fill a Programmer Supervisor II position to perform programming assignments at the strategic operating level and supervises the programming staff. Responsible for supervision of the design, development and coding of programs to automate manual processes. Manages, controls, coordinates and prioritizes all systems activities to ensure task completion Determines and defines work assignments, delegates work related to the efficient operation of all OSCA computer systems analysis and design or other information technology specialties. Confers with management relative to strategic planning, long term priorities and agency goals; implements data-gathering and programming techniques; directs feasibility studies; recommends computer information technology solutions; and manages project implementation Ensures development efforts are meeting the customer’s needs and solving reported business problems Minimum qualifications Graduation from an accredited college or university with a Bachelor's degree with at least 15 semester hours in computer science, computer information systems, or closely related areas and 5 years of experience, including 2 years above the journey-level, of professional and technical computer information systems experience, which must include 1 year of supervisory or team lead experience; Additional experience above the minimum stated may be substituted on a year for year basis for the required education. Preferred qualifications Considerable knowledge of the principles and practices of computer information technology Considerable knowledge of supervisor techniques and administrative practices Extensive knowledge of continuing trends and developments in computer hardware and software Extensive knowledge of data query and manipulation techniques, various computer applications, and principles and practices of computer information technology Ability to develop short and long-range plans that meet established objectives and contribute to the overall goals and mission of the agency The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. More information regarding employment and benefits can be found here: OSCA Benefits . To review an interactive total compensation calculator, click the following link: Compensation Calculator
Jun 21, 2024
Full Time
Location: Office of State Courts Administrator, Jefferson City, MO Why you'll love this position: A position with the Office of State Courts Administrator provides you the opportunity to work with a variety of exceptional, hardworking people and to gain a valuable and rewarding career. It takes many types of talent to advance the mission of the Missouri Judiciary and to keep operations running smoothly. We have opportunities for individuals seeking meaningful work in providing administrative, business and information technology services to the Missouri courts. We are recruiting to fill a Programmer Supervisor II position to perform programming assignments at the strategic operating level and supervises the programming staff. Responsible for supervision of the design, development and coding of programs to automate manual processes. Manages, controls, coordinates and prioritizes all systems activities to ensure task completion Determines and defines work assignments, delegates work related to the efficient operation of all OSCA computer systems analysis and design or other information technology specialties. Confers with management relative to strategic planning, long term priorities and agency goals; implements data-gathering and programming techniques; directs feasibility studies; recommends computer information technology solutions; and manages project implementation Ensures development efforts are meeting the customer’s needs and solving reported business problems Minimum qualifications Graduation from an accredited college or university with a Bachelor's degree with at least 15 semester hours in computer science, computer information systems, or closely related areas and 5 years of experience, including 2 years above the journey-level, of professional and technical computer information systems experience, which must include 1 year of supervisory or team lead experience; Additional experience above the minimum stated may be substituted on a year for year basis for the required education. Preferred qualifications Considerable knowledge of the principles and practices of computer information technology Considerable knowledge of supervisor techniques and administrative practices Extensive knowledge of continuing trends and developments in computer hardware and software Extensive knowledge of data query and manipulation techniques, various computer applications, and principles and practices of computer information technology Ability to develop short and long-range plans that meet established objectives and contribute to the overall goals and mission of the agency The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. More information regarding employment and benefits can be found here: OSCA Benefits . To review an interactive total compensation calculator, click the following link: Compensation Calculator
Supervisor Long Term Support Services CalOptima CalOptima Health is seeking a highly motivated an experienced Supervisor Long Term Support Services to join our team. The Supervisor, Long Term Support Services will be responsible for planning, organizing, developing and implementing the principles, programs, policies and procedures employed in the delivery of Long Term Services and Supports (LTSS) to members in the community and institutionalized settings. The incumbent will be responsible for the management of the day-to-day operational activities for LTSS programs: Long Term Care (LTC), Community Based Adult Services (CBAS) and CalAIM (Enhanced Care Management (ECM) and Community Supports (CS)), while interacting with internal/external management staff, providers, vendors, health networks and other internal and external customers in a professional, positive and competent manner. The incumbent will be responsible for supervising and monitoring the ongoing and daily activities of the department staff. In addition, the incumbent will resolve members' and providers' issues and barriers ensuring excellent customer service. The incumbent will manage staff coverage in all areas of LTSS to complete all assignments, the orienting and training of new employees and ensure contractual and regulatory requirements are met. Position Information: Department: Long Term Care Salary Grade: 315 - $109,892 - $175,827 ($52.83 - $84.5322) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 80% - Supervisory Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Supervises, trains and audits the LTSS Medical Case Managers, Social Workers, Program Specialists and non-clinical staff such as Personal Care Coordinators (PCC), Medical Authorization Assistants (MAA) and Administrative Assistants (AA) per Medi-Cal processing guidelines. Serves as a resource to departmental and organizational staff which includes internal departments and affiliated health networks, regarding authorization rules and processes. Manages the day-to-day activities of the department to ensure compliance with company policies and regulatory requirements. Attends all LTSS required meetings, Concurrent Review and Case Management clinical rounds and other meetings, including internal and external interdisciplinary care team meetings as needed or assigned. Makes staffing assignments and recommendations based on authorization priority, overall workload and staffing needs per program to ensure daily workloads are fulfilled with a cost-effective use of resources and time. Provides on-going/periodic in-service training for all staff based on audit findings and facilitates the on-going development and education of staff. Trains, evaluates and provides performance feedback to staff as needed, including day-to-day coaching and performance feedback to individuals, annual and 90-day appraisals and Performance Improvement Plans based on individual needs; involves Human Resources as necessary. Establishes and maintains effective working relationships with public and private agencies providing long term support services to members, including assisting health networks and other departments to minimize barriers to discharge planning. Resolves provider/vendor/member problems related to the delivery of LTSS. 15% - Program Support Conducts audits as assigned by LTSS management team as required by policy and procedure, including auditing for quantity and quality of work completed and timeliness required by regulations. Provides assistance in the development and implementation of policies and procedures, as well as orientation. Identifies areas of improvement in workflows, assists in the creation of desktop procedures and new workflows for corrective action and educates the LTSS staff on new/revised workflow processes. Assists the Manager of LTSS in all areas of the department to ensure departmental and organizational goals are met, including the requirement to be able to complete authorization approvals for CBAS, LTC, ECM and CS programs. Works with the Information Technology Services (ITS) and reporting departments to support the department in the creation of reports that ensures monitoring and reporting of LTSS program activities to regulatory agencies as required by the organization and regulatory entities. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in a healthcare related field required. For non-RNs/LVN's, a master's degree in healthcare, social work or related field required. 3 years of experience in applying Managed Care, Medicare, and Medi-Cal guidelines to skilled nursing facilities, CBAS, or CalAIM. Experience working with Long Term Care, Health Facilities, Managed Care, Geriatrics, or persons with disabilities required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: 1 year of supervisory and/or lead experience. Required Licensure / Certifications: Current unrestricted Registered Nurse (RN) License or Licensed Vocational Nurse (LVN) to practice in the State of California required. Valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office 25% of the time or more required. Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is June 20, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/supervisor-long-term-support-services-505-city-parkway-california-united-states-f287f448-7c2a-4f99-9c17-9c7ad60735ab Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-7d0df8f52e174d4c99cdb72c55cc8450
Jun 08, 2024
Supervisor Long Term Support Services CalOptima CalOptima Health is seeking a highly motivated an experienced Supervisor Long Term Support Services to join our team. The Supervisor, Long Term Support Services will be responsible for planning, organizing, developing and implementing the principles, programs, policies and procedures employed in the delivery of Long Term Services and Supports (LTSS) to members in the community and institutionalized settings. The incumbent will be responsible for the management of the day-to-day operational activities for LTSS programs: Long Term Care (LTC), Community Based Adult Services (CBAS) and CalAIM (Enhanced Care Management (ECM) and Community Supports (CS)), while interacting with internal/external management staff, providers, vendors, health networks and other internal and external customers in a professional, positive and competent manner. The incumbent will be responsible for supervising and monitoring the ongoing and daily activities of the department staff. In addition, the incumbent will resolve members' and providers' issues and barriers ensuring excellent customer service. The incumbent will manage staff coverage in all areas of LTSS to complete all assignments, the orienting and training of new employees and ensure contractual and regulatory requirements are met. Position Information: Department: Long Term Care Salary Grade: 315 - $109,892 - $175,827 ($52.83 - $84.5322) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 80% - Supervisory Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Supervises, trains and audits the LTSS Medical Case Managers, Social Workers, Program Specialists and non-clinical staff such as Personal Care Coordinators (PCC), Medical Authorization Assistants (MAA) and Administrative Assistants (AA) per Medi-Cal processing guidelines. Serves as a resource to departmental and organizational staff which includes internal departments and affiliated health networks, regarding authorization rules and processes. Manages the day-to-day activities of the department to ensure compliance with company policies and regulatory requirements. Attends all LTSS required meetings, Concurrent Review and Case Management clinical rounds and other meetings, including internal and external interdisciplinary care team meetings as needed or assigned. Makes staffing assignments and recommendations based on authorization priority, overall workload and staffing needs per program to ensure daily workloads are fulfilled with a cost-effective use of resources and time. Provides on-going/periodic in-service training for all staff based on audit findings and facilitates the on-going development and education of staff. Trains, evaluates and provides performance feedback to staff as needed, including day-to-day coaching and performance feedback to individuals, annual and 90-day appraisals and Performance Improvement Plans based on individual needs; involves Human Resources as necessary. Establishes and maintains effective working relationships with public and private agencies providing long term support services to members, including assisting health networks and other departments to minimize barriers to discharge planning. Resolves provider/vendor/member problems related to the delivery of LTSS. 15% - Program Support Conducts audits as assigned by LTSS management team as required by policy and procedure, including auditing for quantity and quality of work completed and timeliness required by regulations. Provides assistance in the development and implementation of policies and procedures, as well as orientation. Identifies areas of improvement in workflows, assists in the creation of desktop procedures and new workflows for corrective action and educates the LTSS staff on new/revised workflow processes. Assists the Manager of LTSS in all areas of the department to ensure departmental and organizational goals are met, including the requirement to be able to complete authorization approvals for CBAS, LTC, ECM and CS programs. Works with the Information Technology Services (ITS) and reporting departments to support the department in the creation of reports that ensures monitoring and reporting of LTSS program activities to regulatory agencies as required by the organization and regulatory entities. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in a healthcare related field required. For non-RNs/LVN's, a master's degree in healthcare, social work or related field required. 3 years of experience in applying Managed Care, Medicare, and Medi-Cal guidelines to skilled nursing facilities, CBAS, or CalAIM. Experience working with Long Term Care, Health Facilities, Managed Care, Geriatrics, or persons with disabilities required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: 1 year of supervisory and/or lead experience. Required Licensure / Certifications: Current unrestricted Registered Nurse (RN) License or Licensed Vocational Nurse (LVN) to practice in the State of California required. Valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office 25% of the time or more required. Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is June 20, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/supervisor-long-term-support-services-505-city-parkway-california-united-states-f287f448-7c2a-4f99-9c17-9c7ad60735ab Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-7d0df8f52e174d4c99cdb72c55cc8450
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Department Summary At this point in history as intersecting crises of racial, economic, health, and environmental justice buffet our lives and communities and exacerbate inequalities in educational and other institutions, the San José State University (SJSU) Teacher Education Department (TED) finds itself in a moment of transformational change. In alignment with the SJSU Strategic Plan, Transformation 2030 - hyperlink ; the Lurie College of Education (LCOE) Strategic Plan - hyperlink ; and the TED vision and mission - hyperlink and program learning outcomes - hyperlink , we seek to reimagine PK-12 teacher education by centering the assets of students who are diverse in terms of ethnicity / race, language, socioeconomic status, gender identity, sexual orientation, neurology, creed, and other intersectional characteristics of identity. While centering students’ intersectional identities as assets, we simultaneously seek to partner with other LCOE and SJSU departments and programs, community colleges, PK-12 districts and schools, and community organizations to create anti-racist, culturally sustaining, and emancipatory education structures for students and pathways for educators. We aim to transform the local teaching force so that it better reflects the students we serve. For information on the department, go to https://www.sjsu.edu/teachered/ . As one of the most well-established public teacher preparatory schools in California, the Department of Teacher Education at the SJSU Lurie College of Education is committed to preparing highly qualified candidates who prioritize emancipatory practices, contribute to developing social and cultural literacy, provide education that promotes democracy, support social-emotional development, and build content knowledge expertise among all students. We aim to transform the local teaching force so that it better reflects the students we serve. The program, which also grants a Master’s degree in Teaching (MAT), operates on a year-round schedule. Candidates can begin in Summer, Fall, or Spring semesters. San José State is a Minority Serving Institution, and placements are in urban, rural, and suburban schools. More information on the department can be found at https://www.sjsu.edu/teachered/ . Brief Description of Duties We invite applications for a pool of part-time instructors to provide clinical supervision and seminars to elementary and secondary teacher candidates engaged in student teaching. Clinical supervision involves observations of classroom teaching (in person and on-line), maintaining records of candidates' areas of growth and need, participating in bi-weekly seminars, attending monthly supervisor meetings and professional development, and serving as liaison between the university and school sites. Candidate must demonstrate awareness and experience understanding the needs of a student population of great diversity - in age, cultural background, ethnicity, primary language and academic preparation - through inclusive course materials, teaching strategies and advisement. All Faculty should be organizing their classes within the Canvas Learning Management System (LMS) , the official LMS provided for the SJSU community. All classes at SJSU, whether online or not, must be anchored in the Canvas platform to ensure faculty-student connection in a common space as all students are directed to log in to Canvas for online access to their classes. You will have access to this system prior to the semester start date. Initiate contact with the mentor teacher and communicate with them regularly. Orient mentor teachers to the teacher education program and remain a primary point of contact throughout the semester. Assist credential candidates in planning and aligning lessons to the California state standards and completing a comprehensive assessment. Schedule and observe assigned teacher candidates at least six times each semester; up to three observations can be done via video. Each observation consists of the components below, and the candidate is responsible for uploading related documentation to Canvas, the web-based learning management platform most commonly used at SJSU: The supervisor reviews and provides feedback on the lesson plan. Observation of the lesson (in person or via video). Two of these observations will be done collaboratively with the mentor teacher. Debrief the lesson using the appropriate debrief form to guide the discussion. The candidate will submit a reflection; the supervisor reviews it and provides additional feedback as needed. In addition to the required observations, maintain records on candidates’ development as teachers. All documentation related to student teaching is uploaded to Canvas (in most cases, the candidate uploads and the supervisor reviews). Lead / participate in a biweekly seminar focused on topics that address candidates’ needs in their placement classrooms. Supervisors in the single-subject program will lead the biweekly seminar. Supervisors in the multiple subjects / bilingual authorization program will facilitate discussion groups, supported by a seminar taught by a lead instructor. Beyond required seminars and observations, communicate via phone or email and schedule additional observations as needed. Attend required monthly supervisor meetings; optional support meetings will be offered. Be proactive about their own professional development, including seeking opportunities to learn and grow in their understanding of current teaching and coaching practices. Communicate questions and areas of concern, especially student concerns, to the Assistant Director of Field Experience. Develop and follow through on remediation plans for candidates, as needed. Schedule and complete end-of-semester debriefs and goal-planning sessions with each candidate and, when possible, their mentor teacher. Experience: Bachelor’s Degree (or equivalent foreign degree) at the time of application Valid California Clear Multiple Subject or Single Subject Teaching Credential Teaching Experience in K-12 schools (3 years minimum) Ability to mentor and evaluate adult learners. Evidence of satisfactory achievement in previous academic work. Applicants should demonstrate an awareness of and sensitivity to the educational goals of a multicultural population as might have been gained in cross-cultural study, training, teaching and other comparable experience. Preferred Qualifications Technology is an integral part of supervision at SJSU. Here is a brief list of the kinds of technology use that is typical in a given semester: the Google suite of applications (e.g. docs, slides), Canvas, video, and integrated annotation and feedback tools. Bilingual (Spanish) Experience and knowledge of classroom structures and pedagogical strategies supporting emergent bilinguals. Compensation Compensation and salary range placement are determined by qualifications and experience. To learn more about range placement, please see University Policy S21-2 . Anticipated starting salary: L-A / Range 2 - $5007 - $5675 L-B / Range 3 - $5925 - $7125 L-C / Range 4 - $6500 - $8982 L-D / Range 5 - $8184 - $9854 Range salaries above are the anticipated monthly salary rate of full-time AY faculty--part-time rates are prorated. There are 6 monthly payments per semester (full-time AY annual salary = rate x 12). See the Faculty Salary Schedule for more information. Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: CV Cover Letter including areas of expertise, professional experience, and courses you are qualified to teach List of References (3 minimum) This is a continuing open position. Employment Conditions Faculty employees must complete CSU employee training as assigned and required based on their role (e.g., preventing discrimination and harassment, gender equity and Title IX, health and safety). Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, the faculty member in this position will subject to ongoing review for designation as a Campus Security Authority (CSA). Individuals designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and to complete Clery Act training as determined by the University Clery Director. Questions regarding CSA designation and training can be sent to the Clery Director at clerycompliance@sjsu.edu. The President may recommend or require compliance with safety measures that decrease the likelihood of COVID-19 transmission or illness and allows the core mission and activities of the campus to continue. Conditional Offer The work for this faculty position is located in the State of California and requires commuting to the campus. Employment is contingent upon US residence and proof of eligibility to work in the United States. Offers of employment are conditional, and may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Appointment is contingent upon budget and enrollment considerations and subject to order of assignment provisions in the collective bargaining agreement between California State University and California Faculty Association. These provisions state the order in which available courses must be assigned to faculty, starting with tenure line faculty and ending with new lecturer appointees. San José State University: Silicon Valley's Public University Located in the heart of Silicon Valley-one of the most innovative and diverse regions in the world- San José State University is the founding campus of the 23-campus California State University (CSU) system and the first public university in the West. Recognized as a national leader in transformative higher education, San José State University is an essential contributor to the economic, cultural, and social development of Silicon Valley, the Bay Area, and California. SJSU ranks high nationally in research funding and is second highest in research productivity in the CSU system. Cutting-edge research, combined with world-class scholarship, student-centered learning opportunities, and experiential and interdisciplinary programs, allows SJSU to provide transformative opportunities that advance the public good locally and globally. San José State enrolls more than 36,000 students - many are historically underserved, and around 45% are first-generation and 38% are Pell-recipients. SJSU is a Hispanic Serving Institution (HSI) and an Asian American and Native American Pacific Islander (AANAPISI) Serving Institution. The university’s commitment to social justice extends from its vibrant, inclusive campus to an international network of over 275,000 alumni. As such, San José State is committed to increasing the diversity of its faculty so our disciplines, students, and community can benefit from different and divergent cultural and identity perspectives. Equal Employment Statement San José State University prohibits discrimination on the basis of Age, Ancestry, Caste, Color, Disability, Ethnicity, Gender, Gender Expression, Gender Identity, Genetic Information, Marital Status, Medical Condition, Military Status, Nationality, Race, Religion, Religious Creed, Sex, Sexual Orientation, Sex Stereotype, and Veteran Status. This policy applies to all San José State University students, faculty, and staff as well as University programs and activities. Reasonable accommodations are made for applicants with disabilities who self-disclose. Note that all San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu. Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu. Advertised: Oct 24 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Department Summary At this point in history as intersecting crises of racial, economic, health, and environmental justice buffet our lives and communities and exacerbate inequalities in educational and other institutions, the San José State University (SJSU) Teacher Education Department (TED) finds itself in a moment of transformational change. In alignment with the SJSU Strategic Plan, Transformation 2030 - hyperlink ; the Lurie College of Education (LCOE) Strategic Plan - hyperlink ; and the TED vision and mission - hyperlink and program learning outcomes - hyperlink , we seek to reimagine PK-12 teacher education by centering the assets of students who are diverse in terms of ethnicity / race, language, socioeconomic status, gender identity, sexual orientation, neurology, creed, and other intersectional characteristics of identity. While centering students’ intersectional identities as assets, we simultaneously seek to partner with other LCOE and SJSU departments and programs, community colleges, PK-12 districts and schools, and community organizations to create anti-racist, culturally sustaining, and emancipatory education structures for students and pathways for educators. We aim to transform the local teaching force so that it better reflects the students we serve. For information on the department, go to https://www.sjsu.edu/teachered/ . As one of the most well-established public teacher preparatory schools in California, the Department of Teacher Education at the SJSU Lurie College of Education is committed to preparing highly qualified candidates who prioritize emancipatory practices, contribute to developing social and cultural literacy, provide education that promotes democracy, support social-emotional development, and build content knowledge expertise among all students. We aim to transform the local teaching force so that it better reflects the students we serve. The program, which also grants a Master’s degree in Teaching (MAT), operates on a year-round schedule. Candidates can begin in Summer, Fall, or Spring semesters. San José State is a Minority Serving Institution, and placements are in urban, rural, and suburban schools. More information on the department can be found at https://www.sjsu.edu/teachered/ . Brief Description of Duties We invite applications for a pool of part-time instructors to provide clinical supervision and seminars to elementary and secondary teacher candidates engaged in student teaching. Clinical supervision involves observations of classroom teaching (in person and on-line), maintaining records of candidates' areas of growth and need, participating in bi-weekly seminars, attending monthly supervisor meetings and professional development, and serving as liaison between the university and school sites. Candidate must demonstrate awareness and experience understanding the needs of a student population of great diversity - in age, cultural background, ethnicity, primary language and academic preparation - through inclusive course materials, teaching strategies and advisement. All Faculty should be organizing their classes within the Canvas Learning Management System (LMS) , the official LMS provided for the SJSU community. All classes at SJSU, whether online or not, must be anchored in the Canvas platform to ensure faculty-student connection in a common space as all students are directed to log in to Canvas for online access to their classes. You will have access to this system prior to the semester start date. Initiate contact with the mentor teacher and communicate with them regularly. Orient mentor teachers to the teacher education program and remain a primary point of contact throughout the semester. Assist credential candidates in planning and aligning lessons to the California state standards and completing a comprehensive assessment. Schedule and observe assigned teacher candidates at least six times each semester; up to three observations can be done via video. Each observation consists of the components below, and the candidate is responsible for uploading related documentation to Canvas, the web-based learning management platform most commonly used at SJSU: The supervisor reviews and provides feedback on the lesson plan. Observation of the lesson (in person or via video). Two of these observations will be done collaboratively with the mentor teacher. Debrief the lesson using the appropriate debrief form to guide the discussion. The candidate will submit a reflection; the supervisor reviews it and provides additional feedback as needed. In addition to the required observations, maintain records on candidates’ development as teachers. All documentation related to student teaching is uploaded to Canvas (in most cases, the candidate uploads and the supervisor reviews). Lead / participate in a biweekly seminar focused on topics that address candidates’ needs in their placement classrooms. Supervisors in the single-subject program will lead the biweekly seminar. Supervisors in the multiple subjects / bilingual authorization program will facilitate discussion groups, supported by a seminar taught by a lead instructor. Beyond required seminars and observations, communicate via phone or email and schedule additional observations as needed. Attend required monthly supervisor meetings; optional support meetings will be offered. Be proactive about their own professional development, including seeking opportunities to learn and grow in their understanding of current teaching and coaching practices. Communicate questions and areas of concern, especially student concerns, to the Assistant Director of Field Experience. Develop and follow through on remediation plans for candidates, as needed. Schedule and complete end-of-semester debriefs and goal-planning sessions with each candidate and, when possible, their mentor teacher. Experience: Bachelor’s Degree (or equivalent foreign degree) at the time of application Valid California Clear Multiple Subject or Single Subject Teaching Credential Teaching Experience in K-12 schools (3 years minimum) Ability to mentor and evaluate adult learners. Evidence of satisfactory achievement in previous academic work. Applicants should demonstrate an awareness of and sensitivity to the educational goals of a multicultural population as might have been gained in cross-cultural study, training, teaching and other comparable experience. Preferred Qualifications Technology is an integral part of supervision at SJSU. Here is a brief list of the kinds of technology use that is typical in a given semester: the Google suite of applications (e.g. docs, slides), Canvas, video, and integrated annotation and feedback tools. Bilingual (Spanish) Experience and knowledge of classroom structures and pedagogical strategies supporting emergent bilinguals. Compensation Compensation and salary range placement are determined by qualifications and experience. To learn more about range placement, please see University Policy S21-2 . Anticipated starting salary: L-A / Range 2 - $5007 - $5675 L-B / Range 3 - $5925 - $7125 L-C / Range 4 - $6500 - $8982 L-D / Range 5 - $8184 - $9854 Range salaries above are the anticipated monthly salary rate of full-time AY faculty--part-time rates are prorated. There are 6 monthly payments per semester (full-time AY annual salary = rate x 12). See the Faculty Salary Schedule for more information. Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: CV Cover Letter including areas of expertise, professional experience, and courses you are qualified to teach List of References (3 minimum) This is a continuing open position. Employment Conditions Faculty employees must complete CSU employee training as assigned and required based on their role (e.g., preventing discrimination and harassment, gender equity and Title IX, health and safety). Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, the faculty member in this position will subject to ongoing review for designation as a Campus Security Authority (CSA). Individuals designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and to complete Clery Act training as determined by the University Clery Director. Questions regarding CSA designation and training can be sent to the Clery Director at clerycompliance@sjsu.edu. The President may recommend or require compliance with safety measures that decrease the likelihood of COVID-19 transmission or illness and allows the core mission and activities of the campus to continue. Conditional Offer The work for this faculty position is located in the State of California and requires commuting to the campus. Employment is contingent upon US residence and proof of eligibility to work in the United States. Offers of employment are conditional, and may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Appointment is contingent upon budget and enrollment considerations and subject to order of assignment provisions in the collective bargaining agreement between California State University and California Faculty Association. These provisions state the order in which available courses must be assigned to faculty, starting with tenure line faculty and ending with new lecturer appointees. San José State University: Silicon Valley's Public University Located in the heart of Silicon Valley-one of the most innovative and diverse regions in the world- San José State University is the founding campus of the 23-campus California State University (CSU) system and the first public university in the West. Recognized as a national leader in transformative higher education, San José State University is an essential contributor to the economic, cultural, and social development of Silicon Valley, the Bay Area, and California. SJSU ranks high nationally in research funding and is second highest in research productivity in the CSU system. Cutting-edge research, combined with world-class scholarship, student-centered learning opportunities, and experiential and interdisciplinary programs, allows SJSU to provide transformative opportunities that advance the public good locally and globally. San José State enrolls more than 36,000 students - many are historically underserved, and around 45% are first-generation and 38% are Pell-recipients. SJSU is a Hispanic Serving Institution (HSI) and an Asian American and Native American Pacific Islander (AANAPISI) Serving Institution. The university’s commitment to social justice extends from its vibrant, inclusive campus to an international network of over 275,000 alumni. As such, San José State is committed to increasing the diversity of its faculty so our disciplines, students, and community can benefit from different and divergent cultural and identity perspectives. Equal Employment Statement San José State University prohibits discrimination on the basis of Age, Ancestry, Caste, Color, Disability, Ethnicity, Gender, Gender Expression, Gender Identity, Genetic Information, Marital Status, Medical Condition, Military Status, Nationality, Race, Religion, Religious Creed, Sex, Sexual Orientation, Sex Stereotype, and Veteran Status. This policy applies to all San José State University students, faculty, and staff as well as University programs and activities. Reasonable accommodations are made for applicants with disabilities who self-disclose. Note that all San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu. Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu. Advertised: Oct 24 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Come join our team! The City of Sedona is seeking applicants for the position of Police Communications Supervisor . WHY JOIN THE CITY OF SEDONA? The City of Sedona is a great place to work! As evidenced by our 2023 Employee Satisfaction Survey: Employees have good working relationships with coworkers - 97% agree Employees feel the City is a good place to work - 92% agree Under general direction of the Police Lieutenant/Manager, this position manages and supervises the public safety communications center operations; plans, assigns and manages the work of members in the communications center; provides complex and diversified administrative assistance for the Police Lieutenant/Manager; ensures compliance with rules, regulations, laws and policies; ensures 24-hour uninterrupted communication service; and serves as a liaison to department. Essential Functions: 1. Manages and supervises communications center; makes hiring, disciplinary and termination recommendations; completes employee performance evaluations and trainees’ daily observation reports; determines training needs; provides counseling, coaching, remedial training, and discipline. 2. Assists in developing and administering the communication center and records budget; manages equipment/technology issues; maintains uninterrupted service of 9-1-1 phone equipment, radio equipment, computer-based systems and recording equipment; evaluates and manages requests for records and audio recordings; manages and coordinates with vendors for related equipment repairs or orders. 3. Develops staffing recommendations; assists in developing and maintaining short- and long-term strategic staff planning; and complements staffing in the event of staffing shortage. 4. Assigned as the ACJIS/NCIC System Security Officer (SSO); responsible for ensuring compliance with all applicable laws, rules, regulations; responsible for personnel training, terminal operator certification (TOC) compliance, records validations, hit confirmations, operation audits, problems concerning ACJIS network usage, updating/dissemination and security of manuals and other ACJIS/NCIC publications and site security; and acts as the liaison between this agency and DPS. 5. Investigates incidents of misuse; assures compliance from all employees; maintains security of user contacts and data; prepares for and attends ACJIS audits; acts as liaison between agency, state, and federal governing entities; maintains information resources; and develops and maintains departmental policies and procedures. 6. Ensures efficient and productive operations of the communication center and police records function; implements and manages customer service improvement plans; and develops and implements clear goals and objectives. 7. Provides excellent customer service to all community members, coworkers, and other public safety organizations. 8. Meets regularly with subordinates to identify strengths and weaknesses in performance and provides counseling toward career goals. 9. Investigates acts of employee misconduct or poor performance. Prepares documentation and recommendations for informal and formal discipline when warranted. 10. Prepares shift schedules, approves overtime, and coordinates shift assignments/attendance to meet staffing needs. 11. Reviews shift activities with the Police Lieutenant/Manager and/or Communications Specialists to ensure accurate exchange of information and consistency in responses. 12. Maintains Communications Specialist Training Program, including phase information, training modules, checklists, daily observation reports, trainer guidelines, classroom curriculum, and all associated training material for communications specialists. 13. Understands, utilizes, and directs the operation of sophisticated interactive technical communications technology, software and equipment that support a 24/7 communications operation including law enforcement radios, 9-1-1 telephone system, Computer Assisted Dispatching/Records Management System (CAD/RMS) and other software applications, ACIC/ NCIC file functions, printers and voice data recording devices. 14. Investigates complaints from citizens, partnering agencies, users and/or internal employees. 15. Prepares professional written report of findings and recommendations in a timely manner. 16. Identifies and works in conjunction with supervisor when ordering materials and supplies. 17. Represents the division and department to outside agencies and organizations; participates in outside community and professional groups and committees; provides technical assistance as necessary. 18. Encourages and facilitates a positive environment for building team efforts and problem-solving work-related issues. 19. Maintains or performs website content function within assigned role. 20. Performs other duties and responsibilities as required. QUALIFICATIONS Knowledge of: • Clear understanding of the department’s mission and values as they relate to customer service and professional communication. • Principles and practices of emergency communication management. • Mechanics of radio communications, terminology, and codes. • Standard operating procedures, equipment, and related CAD/RMS software. • Policy and procedure development and practices.• Federal, state, and local laws, rules, regulations, codes, and/or statutes. • Principles of management, budget, and public relations. • Mapping and street names throughout the Sedona area. • Operation of radio communications equipment, computers, and related software applications. • Advanced operational knowledge of the 9-1-1 telephone system, law enforcement two-way radio channels, CAD/RMS and related software systems, ACIC/NCIC file functions, and other communications equipment utilized in the communications center. • Troubleshooting techniques used in resolving operations problems with operation system, computer software and related systems and equipment. • Principles of supervision, leadership, motivation, teambuilding, training, and personnel management. • Modern office procedures, methods, and computer equipment. Ability to: • Establish and maintain successful working relationships with internal employees, other public safety personnel, and other agencies. • Plan, organize, and coordinate the delivery of training programs. • Analyze data and draw valid conclusions. • Work independently on multiple projects, exercise discretion, and utilize good judgment. • Analyze problems, identify alternative solutions, project consequences of proposed actions, and recommend solutions in support of established goals and objectives. • Prepare and present oral and written presentations/training. • Demonstrate effective management and crisis management techniques while providing clear direction to staff during high stress emergency requests. • Interpret and apply federal, state, and local policies, procedures, laws, codes and regulations. • Organize and direct emergency communications center, records section, and related programs. • Professionally and responsibly handle confidential and sensitive material. • Train, supervise, and evaluate the work of assigned employees. • Communicate clearly and concisely, both orally and in writing. • Prepare clear and concise analytical and statistical reports. • Research, analyze, and evaluate new service delivery methods and techniques. • Keep current on new regulations affecting police radio operations, police record keeping activities, and the handling of property/evidence. • Develop, implement, and administer goals, objectives, and procedures. • Maintain physical and mental condition appropriate to the performance of assigned duties and responsibilities. • Maintain regular attendance and punctuality. EXPERIENCE AND TRAINING GUIDELINES Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. Typical ways to obtain the knowledge and abilities would be: Experience: Four years of increasingly responsible experience involving police dispatch, records management, and related services including two years of supervisory responsibility. Training: High school diploma/GED or equivalent with two years of course work or vocational training in criminal justice, office management, communications, records management, computer science, public administration, or a related field. Background: Ability to pass an extensive background check, including a polygraph examination and drug screen. License or Certificate • Possession of, or ability to obtain, a valid Arizona driver's license within two months of hire. • Possession of, or ability to obtain, an Arizona Criminal Justice Information System TOC certification within six months of hire. WORKING CONDITIONS Environmental Conditions: Office environment; working closely with others, exposure to irregular work hours, unusual fatigue factors, emergency situations, noise, dust, radiant and electrical energy. Physical Conditions: Maintaining physical condition necessary for sitting, standing, or walking for prolonged periods of time; working closely with others; multi-tasking such as typing while answering phones; visually observe and interpret data displayed on multiple dispatch computer monitors; ability to lift up to ten pounds; ability to hear and understand radio and telephone conversations at an appropriate level; ability to work varying shifts and holidays. BENEFIT INFORMATION The City of Sedona offers a competitive benefit package that includes: • Arizona State Retirement System • 100% City-paid health, dental and vision coverage for employee • Substantial contributions to health, dental and vision coverage for dependents • City provided $50,000 group term life insurance • Short-term disability • PTO time upfronted July and January (96 hours per year) • Generous vacation accrual rates (72 hours per year) • Eleven paid holidays • Free Verde Shuttle bus passes ($80/month value) • $1,000 Employee Referral Award Program • Red Rock hiking passes • Deferred compensation - Optional IRS 457 plans • Wellness program • Tuition reimbursement - $2,500/year • Pet insurance ...and so much more! HOW TO APPLY To apply for this excellent career opportunity, please click here . TESTING DATES Testing for qualified applicants will take place on Friday, January 5, 2024. CONTACT INFORMATION City of Sedona Human Resources 102 Roadrunner Drive Sedona, AZ 86336 928-203-5038 or 203-5189 HumanResources@SedonaAZ.gov The City of Sedona is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at the City are based on business needs; job requirements; individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status; past or present military service; or any other status protected by law or regulation. Closing Date/Time: Open Until Filled
Jun 19, 2024
Full Time
Come join our team! The City of Sedona is seeking applicants for the position of Police Communications Supervisor . WHY JOIN THE CITY OF SEDONA? The City of Sedona is a great place to work! As evidenced by our 2023 Employee Satisfaction Survey: Employees have good working relationships with coworkers - 97% agree Employees feel the City is a good place to work - 92% agree Under general direction of the Police Lieutenant/Manager, this position manages and supervises the public safety communications center operations; plans, assigns and manages the work of members in the communications center; provides complex and diversified administrative assistance for the Police Lieutenant/Manager; ensures compliance with rules, regulations, laws and policies; ensures 24-hour uninterrupted communication service; and serves as a liaison to department. Essential Functions: 1. Manages and supervises communications center; makes hiring, disciplinary and termination recommendations; completes employee performance evaluations and trainees’ daily observation reports; determines training needs; provides counseling, coaching, remedial training, and discipline. 2. Assists in developing and administering the communication center and records budget; manages equipment/technology issues; maintains uninterrupted service of 9-1-1 phone equipment, radio equipment, computer-based systems and recording equipment; evaluates and manages requests for records and audio recordings; manages and coordinates with vendors for related equipment repairs or orders. 3. Develops staffing recommendations; assists in developing and maintaining short- and long-term strategic staff planning; and complements staffing in the event of staffing shortage. 4. Assigned as the ACJIS/NCIC System Security Officer (SSO); responsible for ensuring compliance with all applicable laws, rules, regulations; responsible for personnel training, terminal operator certification (TOC) compliance, records validations, hit confirmations, operation audits, problems concerning ACJIS network usage, updating/dissemination and security of manuals and other ACJIS/NCIC publications and site security; and acts as the liaison between this agency and DPS. 5. Investigates incidents of misuse; assures compliance from all employees; maintains security of user contacts and data; prepares for and attends ACJIS audits; acts as liaison between agency, state, and federal governing entities; maintains information resources; and develops and maintains departmental policies and procedures. 6. Ensures efficient and productive operations of the communication center and police records function; implements and manages customer service improvement plans; and develops and implements clear goals and objectives. 7. Provides excellent customer service to all community members, coworkers, and other public safety organizations. 8. Meets regularly with subordinates to identify strengths and weaknesses in performance and provides counseling toward career goals. 9. Investigates acts of employee misconduct or poor performance. Prepares documentation and recommendations for informal and formal discipline when warranted. 10. Prepares shift schedules, approves overtime, and coordinates shift assignments/attendance to meet staffing needs. 11. Reviews shift activities with the Police Lieutenant/Manager and/or Communications Specialists to ensure accurate exchange of information and consistency in responses. 12. Maintains Communications Specialist Training Program, including phase information, training modules, checklists, daily observation reports, trainer guidelines, classroom curriculum, and all associated training material for communications specialists. 13. Understands, utilizes, and directs the operation of sophisticated interactive technical communications technology, software and equipment that support a 24/7 communications operation including law enforcement radios, 9-1-1 telephone system, Computer Assisted Dispatching/Records Management System (CAD/RMS) and other software applications, ACIC/ NCIC file functions, printers and voice data recording devices. 14. Investigates complaints from citizens, partnering agencies, users and/or internal employees. 15. Prepares professional written report of findings and recommendations in a timely manner. 16. Identifies and works in conjunction with supervisor when ordering materials and supplies. 17. Represents the division and department to outside agencies and organizations; participates in outside community and professional groups and committees; provides technical assistance as necessary. 18. Encourages and facilitates a positive environment for building team efforts and problem-solving work-related issues. 19. Maintains or performs website content function within assigned role. 20. Performs other duties and responsibilities as required. QUALIFICATIONS Knowledge of: • Clear understanding of the department’s mission and values as they relate to customer service and professional communication. • Principles and practices of emergency communication management. • Mechanics of radio communications, terminology, and codes. • Standard operating procedures, equipment, and related CAD/RMS software. • Policy and procedure development and practices.• Federal, state, and local laws, rules, regulations, codes, and/or statutes. • Principles of management, budget, and public relations. • Mapping and street names throughout the Sedona area. • Operation of radio communications equipment, computers, and related software applications. • Advanced operational knowledge of the 9-1-1 telephone system, law enforcement two-way radio channels, CAD/RMS and related software systems, ACIC/NCIC file functions, and other communications equipment utilized in the communications center. • Troubleshooting techniques used in resolving operations problems with operation system, computer software and related systems and equipment. • Principles of supervision, leadership, motivation, teambuilding, training, and personnel management. • Modern office procedures, methods, and computer equipment. Ability to: • Establish and maintain successful working relationships with internal employees, other public safety personnel, and other agencies. • Plan, organize, and coordinate the delivery of training programs. • Analyze data and draw valid conclusions. • Work independently on multiple projects, exercise discretion, and utilize good judgment. • Analyze problems, identify alternative solutions, project consequences of proposed actions, and recommend solutions in support of established goals and objectives. • Prepare and present oral and written presentations/training. • Demonstrate effective management and crisis management techniques while providing clear direction to staff during high stress emergency requests. • Interpret and apply federal, state, and local policies, procedures, laws, codes and regulations. • Organize and direct emergency communications center, records section, and related programs. • Professionally and responsibly handle confidential and sensitive material. • Train, supervise, and evaluate the work of assigned employees. • Communicate clearly and concisely, both orally and in writing. • Prepare clear and concise analytical and statistical reports. • Research, analyze, and evaluate new service delivery methods and techniques. • Keep current on new regulations affecting police radio operations, police record keeping activities, and the handling of property/evidence. • Develop, implement, and administer goals, objectives, and procedures. • Maintain physical and mental condition appropriate to the performance of assigned duties and responsibilities. • Maintain regular attendance and punctuality. EXPERIENCE AND TRAINING GUIDELINES Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. Typical ways to obtain the knowledge and abilities would be: Experience: Four years of increasingly responsible experience involving police dispatch, records management, and related services including two years of supervisory responsibility. Training: High school diploma/GED or equivalent with two years of course work or vocational training in criminal justice, office management, communications, records management, computer science, public administration, or a related field. Background: Ability to pass an extensive background check, including a polygraph examination and drug screen. License or Certificate • Possession of, or ability to obtain, a valid Arizona driver's license within two months of hire. • Possession of, or ability to obtain, an Arizona Criminal Justice Information System TOC certification within six months of hire. WORKING CONDITIONS Environmental Conditions: Office environment; working closely with others, exposure to irregular work hours, unusual fatigue factors, emergency situations, noise, dust, radiant and electrical energy. Physical Conditions: Maintaining physical condition necessary for sitting, standing, or walking for prolonged periods of time; working closely with others; multi-tasking such as typing while answering phones; visually observe and interpret data displayed on multiple dispatch computer monitors; ability to lift up to ten pounds; ability to hear and understand radio and telephone conversations at an appropriate level; ability to work varying shifts and holidays. BENEFIT INFORMATION The City of Sedona offers a competitive benefit package that includes: • Arizona State Retirement System • 100% City-paid health, dental and vision coverage for employee • Substantial contributions to health, dental and vision coverage for dependents • City provided $50,000 group term life insurance • Short-term disability • PTO time upfronted July and January (96 hours per year) • Generous vacation accrual rates (72 hours per year) • Eleven paid holidays • Free Verde Shuttle bus passes ($80/month value) • $1,000 Employee Referral Award Program • Red Rock hiking passes • Deferred compensation - Optional IRS 457 plans • Wellness program • Tuition reimbursement - $2,500/year • Pet insurance ...and so much more! HOW TO APPLY To apply for this excellent career opportunity, please click here . TESTING DATES Testing for qualified applicants will take place on Friday, January 5, 2024. CONTACT INFORMATION City of Sedona Human Resources 102 Roadrunner Drive Sedona, AZ 86336 928-203-5038 or 203-5189 HumanResources@SedonaAZ.gov The City of Sedona is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at the City are based on business needs; job requirements; individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status; past or present military service; or any other status protected by law or regulation. Closing Date/Time: Open Until Filled
Minimum Qualifications Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Organizational Development, Business, Communication or related field, plus four (4) years of training experience, two (2) years of which were in a lead or supervisory capacity. Experience may substitute for education up to four (4) years. Licenses or Certifications: None Notes to Applicants The Curriculum and Instructor Development Training Supervisor will manage a team of specialists; supervise the creation of multimedia training materials, including presentations, videos, e-learning modules, and simulations; evaluate the alignment of learning objectives, assessments (including test items, rubrics, etc.), learning activities, and instructional materials; and monitor and evaluate the performance of trainers, providing feedback and support for continuous improvement. The supervisor will work in partnership with the assigned Training Specialist Seniors and Video Production Specialist to: Assist Academy instructors with designing, developing, and delivering training programs. Create courses of instruction, curricula, and lesson plans for Cadet training, in-service training, leadership training, response to resistance training, firearms classroom training, and specialized classroom training. Instruct courses and give presentations on topics relevant to education and experience. Design, write, and revise formative and summative assessments aligned to approved learning objectives and consistent with evidence-based best practices in curriculum, instruction, and assessment. Ensure that assessments are standardized, reflect the application of what is learned, and provide data to inform instruction. Conduct gap analysis of curricula and perform quality assurance tasks for various curriculum components. Guide methods and practices of teaching to Academy Staff and adjunct instructors. Prepare reports and presentations on training program effectiveness and outcomes for departmental leadership and external stakeholders. COMPLETING THE CITY OF AUSTIN APPLICATION : A detailed, complete employment application helps us to better evaluate your qualifications and will be used to determine salary if you are selected for the position. Please detail on the application any previous employment that you wish to be considered as part of your qualifications. Provide each job title and employment dates for all jobs included on the application. Please include contact information for previous employers. Your work history should include the duties you performed, any supervisory or lead responsibilities, and any equipment or computer software used. A resume is optional, but will not substitute for a complete employment application. Please verify the employment history dates on your resume exactly match your online application. Applicants are encouraged to apply as soon as possible. The department reserves the right to close the posting after 7 calendar days. If you are identified as a top candidate, verification of your education (which may include your official college transcript, high school diploma, or GED ) may be required. You must provide proof of education from an accredited organization/institution. If you are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. For applicants selected to interview, a required short, timed presentation must be prepared. City of Austin Application: A complete and detailed City of Austin employment application is required to help us better evaluate your qualifications. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. Please be thorough in completing the employment application and list all experience and education that is relevant to this position. Starting salary will be based on overall relevant experience and education. Application must include job titles, job duties performed, full or part time status. Your work history should include the duties you performed, any supervisory or lead responsibilities, and any equipment or computer software used. CBI : Must pass a Criminal Justice Information Systems ( CJIS ) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions. Please Click here to find more information. Secondary Employment: All Austin Police employees are prohibited from accepting or engaging in any secondary employment that might conflict or interfere with an employee’s duty and responsibility to the Department. APD must review all secondary employment. Employees are required to submit a Secondary Employment Application for review and approval upon being hired with APD , as well as current APD employees considering Secondary employment. Benefits: Working with the Austin Police Department provides a number of health and welfare benefits, such as medical, paid leave time, retirement plan, training opportunities and more. Please click here to find more information. To learn more about working with the City of Austin, click here to watch a short video! EEO /AA statement: The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. Pay Range $35.04 - $44.67 Hours Monday - Friday 8:00 a.m. - 5:00 p.m. Schedule flexibility may be required based upon business needs. Telework opportunities are available. Job Close Date 07/01/2024 Type of Posting External Department Police Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 4800 Shaw Lane Austin, TX 78744 Preferred Qualifications Past academic teaching experience in an institution of higher learning. Experience developing and delivering training that incorporates adult learning principles and uses effective learning methods based on training content and audience. Experience with law enforcement training requirements and compliance regulations. Experience conducting regular needs assessments to identify knowledge gaps and updates training programs accordingly. Familiarity with MS Office Suite, SharePoint, and Smartsheet. Demonstrated ability to develop collaborative relationships with internal and external stakeholders Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Oversees training including needs analysis, training strategy, development and delivery of training programs 2. Provides advanced student support and implementation of training solutions 3. Tracks trends and makes recommendations regarding training technology 4. Oversees the development of curricula and courseware 5. Analyze laws, codes, and policies, and consult with subject matter experts to design and develop curriculum related to trainees needs 6. Provides purchasing process support and product evaluation for the selection of various training materials and programs 7. Trains the trainers 8. Delivers instructor-led training classes and develop computer-based training material 9. Prepares Training updates Responsibilities - Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of training principles Knowledge of public administration, adult learning principles, and instructional systems design Knowledge of current technology operations Knowledge of video editing and training authoring software Skill in oral and written communication Skill in handling multiple tasks and prioritizing Skill in data analysis and problem solving Ability to facilitate agreement among stakeholders Ability to prepare financial documents and budgets Ability to deliver training. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation with a Bachelor’s degree from an accredited college or university with major coursework in Organizational Development, Business, Communication or related field, plus four (4) years of training experience, two (2) years of which were in a lead or supervisory capacity.. Experience may be substituted for education up to a maximum of 4 years. Do you meet this requirement? Yes No * Please describe your academic teaching experience in an institution of higher learning including years of experience. (Open Ended Question) * Please describe your experience developing and delivering training that incorporates adult learning principles and uses effective learning methods based on training content and audience. (Open Ended Question) * Describe your previous experience in the planning, scheduling, and delivery of classroom instruction that addresses the field of public safety. (Open Ended Question) * Describe your knowledge of Texas Commission on Law Enforcement (TCOLE) training requirements and compliance regulations. (Open Ended Question) * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Justice Information System (CJIS) to be hired. I acknowledge and understand this position requires a Criminal Justice Information System (CJIS-Criminal Background Investigation). Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Jun 15, 2024
Full Time
Minimum Qualifications Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Organizational Development, Business, Communication or related field, plus four (4) years of training experience, two (2) years of which were in a lead or supervisory capacity. Experience may substitute for education up to four (4) years. Licenses or Certifications: None Notes to Applicants The Curriculum and Instructor Development Training Supervisor will manage a team of specialists; supervise the creation of multimedia training materials, including presentations, videos, e-learning modules, and simulations; evaluate the alignment of learning objectives, assessments (including test items, rubrics, etc.), learning activities, and instructional materials; and monitor and evaluate the performance of trainers, providing feedback and support for continuous improvement. The supervisor will work in partnership with the assigned Training Specialist Seniors and Video Production Specialist to: Assist Academy instructors with designing, developing, and delivering training programs. Create courses of instruction, curricula, and lesson plans for Cadet training, in-service training, leadership training, response to resistance training, firearms classroom training, and specialized classroom training. Instruct courses and give presentations on topics relevant to education and experience. Design, write, and revise formative and summative assessments aligned to approved learning objectives and consistent with evidence-based best practices in curriculum, instruction, and assessment. Ensure that assessments are standardized, reflect the application of what is learned, and provide data to inform instruction. Conduct gap analysis of curricula and perform quality assurance tasks for various curriculum components. Guide methods and practices of teaching to Academy Staff and adjunct instructors. Prepare reports and presentations on training program effectiveness and outcomes for departmental leadership and external stakeholders. COMPLETING THE CITY OF AUSTIN APPLICATION : A detailed, complete employment application helps us to better evaluate your qualifications and will be used to determine salary if you are selected for the position. Please detail on the application any previous employment that you wish to be considered as part of your qualifications. Provide each job title and employment dates for all jobs included on the application. Please include contact information for previous employers. Your work history should include the duties you performed, any supervisory or lead responsibilities, and any equipment or computer software used. A resume is optional, but will not substitute for a complete employment application. Please verify the employment history dates on your resume exactly match your online application. Applicants are encouraged to apply as soon as possible. The department reserves the right to close the posting after 7 calendar days. If you are identified as a top candidate, verification of your education (which may include your official college transcript, high school diploma, or GED ) may be required. You must provide proof of education from an accredited organization/institution. If you are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. For applicants selected to interview, a required short, timed presentation must be prepared. City of Austin Application: A complete and detailed City of Austin employment application is required to help us better evaluate your qualifications. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. Please be thorough in completing the employment application and list all experience and education that is relevant to this position. Starting salary will be based on overall relevant experience and education. Application must include job titles, job duties performed, full or part time status. Your work history should include the duties you performed, any supervisory or lead responsibilities, and any equipment or computer software used. CBI : Must pass a Criminal Justice Information Systems ( CJIS ) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions. Please Click here to find more information. Secondary Employment: All Austin Police employees are prohibited from accepting or engaging in any secondary employment that might conflict or interfere with an employee’s duty and responsibility to the Department. APD must review all secondary employment. Employees are required to submit a Secondary Employment Application for review and approval upon being hired with APD , as well as current APD employees considering Secondary employment. Benefits: Working with the Austin Police Department provides a number of health and welfare benefits, such as medical, paid leave time, retirement plan, training opportunities and more. Please click here to find more information. To learn more about working with the City of Austin, click here to watch a short video! EEO /AA statement: The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. Pay Range $35.04 - $44.67 Hours Monday - Friday 8:00 a.m. - 5:00 p.m. Schedule flexibility may be required based upon business needs. Telework opportunities are available. Job Close Date 07/01/2024 Type of Posting External Department Police Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 4800 Shaw Lane Austin, TX 78744 Preferred Qualifications Past academic teaching experience in an institution of higher learning. Experience developing and delivering training that incorporates adult learning principles and uses effective learning methods based on training content and audience. Experience with law enforcement training requirements and compliance regulations. Experience conducting regular needs assessments to identify knowledge gaps and updates training programs accordingly. Familiarity with MS Office Suite, SharePoint, and Smartsheet. Demonstrated ability to develop collaborative relationships with internal and external stakeholders Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Oversees training including needs analysis, training strategy, development and delivery of training programs 2. Provides advanced student support and implementation of training solutions 3. Tracks trends and makes recommendations regarding training technology 4. Oversees the development of curricula and courseware 5. Analyze laws, codes, and policies, and consult with subject matter experts to design and develop curriculum related to trainees needs 6. Provides purchasing process support and product evaluation for the selection of various training materials and programs 7. Trains the trainers 8. Delivers instructor-led training classes and develop computer-based training material 9. Prepares Training updates Responsibilities - Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of training principles Knowledge of public administration, adult learning principles, and instructional systems design Knowledge of current technology operations Knowledge of video editing and training authoring software Skill in oral and written communication Skill in handling multiple tasks and prioritizing Skill in data analysis and problem solving Ability to facilitate agreement among stakeholders Ability to prepare financial documents and budgets Ability to deliver training. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation with a Bachelor’s degree from an accredited college or university with major coursework in Organizational Development, Business, Communication or related field, plus four (4) years of training experience, two (2) years of which were in a lead or supervisory capacity.. Experience may be substituted for education up to a maximum of 4 years. Do you meet this requirement? Yes No * Please describe your academic teaching experience in an institution of higher learning including years of experience. (Open Ended Question) * Please describe your experience developing and delivering training that incorporates adult learning principles and uses effective learning methods based on training content and audience. (Open Ended Question) * Describe your previous experience in the planning, scheduling, and delivery of classroom instruction that addresses the field of public safety. (Open Ended Question) * Describe your knowledge of Texas Commission on Law Enforcement (TCOLE) training requirements and compliance regulations. (Open Ended Question) * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Justice Information System (CJIS) to be hired. I acknowledge and understand this position requires a Criminal Justice Information System (CJIS-Criminal Background Investigation). Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
HOUSTON AIRPORT SYSTEM
Houston, Texas, United States
POSITION OVERVIEW Applications accepted from: All Persons Interested Division/Section: Bush Intercontinental Airport /SEP-ID Badging Workdays & Hours*: Shift work, could include a Rotating Schedule *** weekends and holidays ***(*Subject to change) DESCRIPTION OF THE POSITION The purpose of the Badging Office throughout the Bush Intercontinental Airport, one of three airport that make up the Houston Airport System (HAS), is to use intelligence-led, risk-based operations to enhance airport security, reduce fear, and provide a safe environment to the traveling public. Monitor vendors, tenants, airline operators, fixed base operators (FBO's) and commercial business operators (CBO's), air cargo operators, and all airport business units for compliance with Federal regulations as well as the airport operating instructions. The Airport Operations Supervisor position ensures operational excellence by providing friendly customer service while conducting badging operations and criminal history record checks authorizing use of the access control system to the working population of the airport. Security Access and Identification media will be provided and managed in accordance with current Federal and Local regulations. This role manages the daily operations of the badging office to ensure compliance with airport, City of Houston, state and federal regulations (CFR 49, 1520 & 1542). This position supervises assigned employees, conducts customer interactions to calmly resolve issues, conducts signature authority training classes, and has operational oversight and knowledge of utilization of all technology applications. This role provides training, coaching and mentoring to employees who conduct audits, performs inspections and issues airport identification media with the goal of becoming a high-performance organization. "Must be able to pass a criminal background check, obtain and maintain federally mandated security clearances where required." The Airport Operations Supervisor duties include but are not limited to: Identifies and anticipates operational, safety and security concerns by inspecting airport facilities and operating areas and monitoring radio communications. Initiates corrective actions and counsel’s airport users, tenants and employees. Creates, revises and implements operating rules, regulations, standards and procedures to ensure airport safety. Monitors deviations from federal, state and airport operating rules and regulations. Supervises, schedules, assigns work, trains and evaluates ID Badging/Security employees. Performs operations activities and initiates corrective action for failure to comply with 49 Code of Federal Regulations (CFR) Part 1500, the airport security program or other security directives. Reviews and monitors the results of access investigations required under CFR Part 1500. Initiates corrective actions and counsel’s airport users, tenant, and airline activities not in compliance with airport leases, contracts, standards, policies and procedures. Reviews and documents airport security programs and directives and security activities of airport tenants and employees to ensure compliance with airport and federal security regulations. Ensures availability of documents for review by federal agencies. Supports operational activities and maintains order during aeronautical-related emergencies, follows the Airport Emergency Plan and other airport rules and regulations. Identifies and anticipates operational, safety and security concerns, follows the Airport Security Plan. Performs security activities and maintains reports. Represents airport management in coordinating airport emergency and disaster management plans with the TSA, law enforcement agencies, U.S. Customs, airlines and other tenants, and emergency relief organizations. Acts as liaison with air carrier station managers and ground security coordinators regarding air carrier security issues. Documents training and maintains records as required by CFR Part 1500. Develops and provides reports for upper management regarding operations/security activities, inspection results and statistics, and violations of airport leases, contracts and standards by tenants and airlines. Keeps abreast of existing and new legislation and ensures compliance to federal, state and local requirements. Advises airport management on needed action. Anticipates future legislation. Establishes standards for functional area competencies, cooperation, consistency in work outputs, integrity and expected work and customer service behaviors as they related to the required job specifications. Participates in developing innovative solutions to complex organizational, administrative problems related to Airport security/safety. Oversees the departmental purchasing supply inventories. Supervises the issuance of ID badges in accordance with the established Airport Security Program and TSA rules and regulations. Resolves ID badging complaints while complying with Airport and TSA security regulations mandates. Administers and maintains automated and physical security record systems for security identification media in accordance with established Airport rules and procedures and other Security Programs. Contributes to the team effort by performing related duties as needed. WORKING CONDITIONS The position occasionally requires stooping or bending. Occasional very light lifting, such as three or four reams of papers or books (up to 20 pounds or an equivalent weight) may be required. There are occasional minor discomforts from exposure to less-than-optimal temperature and air conditions. The position may involve dealing with modestly unpleasant situations, as with occasional exposure to office chemicals and/or extensive use of a video display terminal. Requires the ability to make coordinated gross motor movements in response to changing external stimuli within moderately demanding tolerances; or the ability to make coordinated eye/hand movements on a patterned response space within low tolerance demands with no real speed requirements. MINIMUM REQUIREMENTS EDUCATIONAL REQUIREMENTS Requires a Bachelor's degree in Aviation Management, Airway Science, Criminal Justice, Law Enforcement, Business Administration, Public Administration or a related field. EXPERIENCE REQUIREMENTS Four years of progressively responsible experience in airport operations, airport security or airport safety are required. Directly related professional experience involving lead or supervisory responsibilities may substitute for the above education requirement on a year-for-year basis. LICENSE REQUIREMENTS Requires a valid Class C Texas driver’s license and compliance with the City of Houston’s policy on driving (AP 2-2). Must be able to pass a criminal background check and obtain and maintain federally mandated security clearances for working at an airport. PREFERENCES Preference will be given to applicants with 1 to 3 years of experience in a Large- or Medium-Hub airport badging/credentialing office. ***Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.*** GENERAL INFORMATION SELECTION/SKILLS TESTS REQUIRE The selection process will involve application review and/or interview. Department may administer skills assessment test. SAFETY IMPACT POSITION YES - If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test. Pay Grade - 23 SALARY INFORMATION Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification. APPLICATION PROCEDURES Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov . To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call 281-233-1852. If you need special services or accommodations, call 281-233-1852; (TTY 7-1-1) If you need login assistance or technical support call 855-524-5627. Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process. All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided. Applicants are encouraged to attach a cover letter and resume along with their completed application when applying. For further information pertaining to the Houston Airport System, please visit: https://www.youtube.com/watch?v=EDWLV_sJFoM EOE Equal Opportunity Employment The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy. The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include: • Medical • Dental • Vision • Wellness • Life insurance • Long-term disability • Retirement pension • 457 deferred compensation plan • Employee Assistance Program • 10 days of vacation each year • 11 city holidays, plus one floating holiday • Flexible schedules • Professional development opportunities • Transportation/parking plan • Section 125 pretax deductions • Dependent Care Reimbursement Plan • Healthcare Flexible Spending Account For plan details, visit http://www.houstontx.gov/hr/benefits.html Closing Date/Time: 6/25/2024 11:59 PM Central
Jun 12, 2024
Full Time
POSITION OVERVIEW Applications accepted from: All Persons Interested Division/Section: Bush Intercontinental Airport /SEP-ID Badging Workdays & Hours*: Shift work, could include a Rotating Schedule *** weekends and holidays ***(*Subject to change) DESCRIPTION OF THE POSITION The purpose of the Badging Office throughout the Bush Intercontinental Airport, one of three airport that make up the Houston Airport System (HAS), is to use intelligence-led, risk-based operations to enhance airport security, reduce fear, and provide a safe environment to the traveling public. Monitor vendors, tenants, airline operators, fixed base operators (FBO's) and commercial business operators (CBO's), air cargo operators, and all airport business units for compliance with Federal regulations as well as the airport operating instructions. The Airport Operations Supervisor position ensures operational excellence by providing friendly customer service while conducting badging operations and criminal history record checks authorizing use of the access control system to the working population of the airport. Security Access and Identification media will be provided and managed in accordance with current Federal and Local regulations. This role manages the daily operations of the badging office to ensure compliance with airport, City of Houston, state and federal regulations (CFR 49, 1520 & 1542). This position supervises assigned employees, conducts customer interactions to calmly resolve issues, conducts signature authority training classes, and has operational oversight and knowledge of utilization of all technology applications. This role provides training, coaching and mentoring to employees who conduct audits, performs inspections and issues airport identification media with the goal of becoming a high-performance organization. "Must be able to pass a criminal background check, obtain and maintain federally mandated security clearances where required." The Airport Operations Supervisor duties include but are not limited to: Identifies and anticipates operational, safety and security concerns by inspecting airport facilities and operating areas and monitoring radio communications. Initiates corrective actions and counsel’s airport users, tenants and employees. Creates, revises and implements operating rules, regulations, standards and procedures to ensure airport safety. Monitors deviations from federal, state and airport operating rules and regulations. Supervises, schedules, assigns work, trains and evaluates ID Badging/Security employees. Performs operations activities and initiates corrective action for failure to comply with 49 Code of Federal Regulations (CFR) Part 1500, the airport security program or other security directives. Reviews and monitors the results of access investigations required under CFR Part 1500. Initiates corrective actions and counsel’s airport users, tenant, and airline activities not in compliance with airport leases, contracts, standards, policies and procedures. Reviews and documents airport security programs and directives and security activities of airport tenants and employees to ensure compliance with airport and federal security regulations. Ensures availability of documents for review by federal agencies. Supports operational activities and maintains order during aeronautical-related emergencies, follows the Airport Emergency Plan and other airport rules and regulations. Identifies and anticipates operational, safety and security concerns, follows the Airport Security Plan. Performs security activities and maintains reports. Represents airport management in coordinating airport emergency and disaster management plans with the TSA, law enforcement agencies, U.S. Customs, airlines and other tenants, and emergency relief organizations. Acts as liaison with air carrier station managers and ground security coordinators regarding air carrier security issues. Documents training and maintains records as required by CFR Part 1500. Develops and provides reports for upper management regarding operations/security activities, inspection results and statistics, and violations of airport leases, contracts and standards by tenants and airlines. Keeps abreast of existing and new legislation and ensures compliance to federal, state and local requirements. Advises airport management on needed action. Anticipates future legislation. Establishes standards for functional area competencies, cooperation, consistency in work outputs, integrity and expected work and customer service behaviors as they related to the required job specifications. Participates in developing innovative solutions to complex organizational, administrative problems related to Airport security/safety. Oversees the departmental purchasing supply inventories. Supervises the issuance of ID badges in accordance with the established Airport Security Program and TSA rules and regulations. Resolves ID badging complaints while complying with Airport and TSA security regulations mandates. Administers and maintains automated and physical security record systems for security identification media in accordance with established Airport rules and procedures and other Security Programs. Contributes to the team effort by performing related duties as needed. WORKING CONDITIONS The position occasionally requires stooping or bending. Occasional very light lifting, such as three or four reams of papers or books (up to 20 pounds or an equivalent weight) may be required. There are occasional minor discomforts from exposure to less-than-optimal temperature and air conditions. The position may involve dealing with modestly unpleasant situations, as with occasional exposure to office chemicals and/or extensive use of a video display terminal. Requires the ability to make coordinated gross motor movements in response to changing external stimuli within moderately demanding tolerances; or the ability to make coordinated eye/hand movements on a patterned response space within low tolerance demands with no real speed requirements. MINIMUM REQUIREMENTS EDUCATIONAL REQUIREMENTS Requires a Bachelor's degree in Aviation Management, Airway Science, Criminal Justice, Law Enforcement, Business Administration, Public Administration or a related field. EXPERIENCE REQUIREMENTS Four years of progressively responsible experience in airport operations, airport security or airport safety are required. Directly related professional experience involving lead or supervisory responsibilities may substitute for the above education requirement on a year-for-year basis. LICENSE REQUIREMENTS Requires a valid Class C Texas driver’s license and compliance with the City of Houston’s policy on driving (AP 2-2). Must be able to pass a criminal background check and obtain and maintain federally mandated security clearances for working at an airport. PREFERENCES Preference will be given to applicants with 1 to 3 years of experience in a Large- or Medium-Hub airport badging/credentialing office. ***Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.*** GENERAL INFORMATION SELECTION/SKILLS TESTS REQUIRE The selection process will involve application review and/or interview. Department may administer skills assessment test. SAFETY IMPACT POSITION YES - If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test. Pay Grade - 23 SALARY INFORMATION Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification. APPLICATION PROCEDURES Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov . To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call 281-233-1852. If you need special services or accommodations, call 281-233-1852; (TTY 7-1-1) If you need login assistance or technical support call 855-524-5627. Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process. All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided. Applicants are encouraged to attach a cover letter and resume along with their completed application when applying. For further information pertaining to the Houston Airport System, please visit: https://www.youtube.com/watch?v=EDWLV_sJFoM EOE Equal Opportunity Employment The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy. The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include: • Medical • Dental • Vision • Wellness • Life insurance • Long-term disability • Retirement pension • 457 deferred compensation plan • Employee Assistance Program • 10 days of vacation each year • 11 city holidays, plus one floating holiday • Flexible schedules • Professional development opportunities • Transportation/parking plan • Section 125 pretax deductions • Dependent Care Reimbursement Plan • Healthcare Flexible Spending Account For plan details, visit http://www.houstontx.gov/hr/benefits.html Closing Date/Time: 6/25/2024 11:59 PM Central
Monterey County Human Resources
Salinas, California, United States
Position Description A Drug-Free Workplace Invites your interest for the position of Behavioral Health Unit Supervisor $8,166 - $11,153 per Month Final Filing Date: July 8, 2024 Exam # 24/60B23/06MH The County of Monterey Health Department’s Behavioral Health Bureau (MCBH) has opening for multiple full-time Behavioral Health Unit Supervisors (BHUS). The Bureau currently has vacancies in the Integrated Access to Treatment / Adult System of Care in South County, Access to Treatment Adult Justice Involved Services, and Quality Improvement. SUMMARY OF POSITION The Behavioral Health Unit Supervisor (BHUS) provides daily clinical oversight to a multidisciplinary team which includes Psychiatric Social Workers, Social Worker IIIs and Behavioral Health Aides. The position entails providing clinical and administrative supervision of the team, monitoring caseloads, productivity, and timely documentation of services. The Unit Supervisor works collaboratively with the Behavioral Health Service Manager and community-based partners promoting a wellness recovery, client-centered and strength-based service model. ACCESS to Treatment / Adult System of Care (ASOC) King City The Behavioral Health Unit Supervisor provides daily clinical oversight to a multidisciplinary team, which includes case managers, behavioral health aides, and licensed and licensed waived staff that work in partnership with our medical assistant, nursing, and psychiatry providers. The position entails providing administrative and clinical supervision of the team, overseeing provision of services, monitoring caseloads, sustainability, and timely documentation of services. The Behavioral Health Unit Supervisor works collaboratively with the Behavioral Health Services Manager and other community-based partners, promoting a wellness recovery, client centered and strength-based service model. Access to Treatment - Adult Justice Involved Services This Behavioral Health Unit Supervisor will oversee Access for Justice Involved Adults including the provision of services provided by a multidisciplinary team which can include licensed / license eligible clinicians, Social Worker IIIs, Behavioral Health Aides working in partnership with our medical assistants, nursing, and psychiatry providers. The Behavioral Health Unit Supervisor will provide the administrative and clinical supervision to their assigned direct reports. Adult Justice Involved Services include the Collaborative Court programs (Creating New Choices Mental Health Treatment Court Full-Service Partnership, Drug Court, DUI Court, Veterans Treatment Court, Military Diversion), Mental Health Diversion, and Misdemeanor Incompetent to Stand Trial (IST) Diversion, AB109, and Prop 47. This Behavioral Health Unit Supervisor will work closely with the Behavioral Health Services Manager and other Unit Supervisors as well as internal and external stakeholders, and justice partners on a regular basis. This Behavioral Health Unit Supervisor will play and instrumental role in the development and implementation of Community Assistance, Recovery and Empowerment (CARE) Court and ensuring Access to Treatment for Justice Involved Adults exiting carceral settings as part of Behavioral Health Linkages under the Cal AIM for Justice Involved Initiative. Quality Improvement Department This Behavioral Health Unit Supervisor for the Quality Improvement Department is located in Salinas and will oversee a team of Senior Psychiatric Social Workers and work within a dynamic, multi- disciplinary team. The Behavioral Health Unit Supervisor is responsible for oversight of utilization reviews for Specialty Mental Health and Drug MediCal services and corrective action plans and the implementation of performance improvement projects that improve client access and engagement in behavioral health services. This unique Behavioral Health Unit Supervisor position works collaboratively with other systems of care within Monterey County Behavioral Health and externally with community partners as subject matter expert in MediCal rules and regulations. In addition to clinical and administrative responsibilities, the Behavioral Health Unit Supervisor will work closely with the Services Manager on special projects and investigations, and influence implementation the of policies and procedures system wide. Candidates hired into regular full-time positions for this classification at the Health Department may be eligible for a signing bonus up to $10,000. For more information regarding the Signing Bonus, please refer to Admin Procedures A.49.1 Employment Bonus . The Eligible List established by this recruitment process will be used to fill current and future vacancies, both regular and temporary, as they arise. Examples of Duties Supervises professional and paraprofessional personnel in a specific behavioral health program providing clinical oversight of provision of services; reviews case records and meets with individual staff members on a regular basis to review assigned cases, progress and problem areas and make recommendations on methods of treatment of patient needs. May provide direct clinical work in the treatment of patients within the specific program. Coordinates the program with related community human services agencies and treatment facilities as assigned; provides consultation services to the community and related agencies as assigned. Supervises a specific behavioral health program to rehabilitate or maintain mentally and emotionally disturbed individuals; coordinates provision of services with other program elements; participates in developing procedures manuals and instructional material to assist in developing program goals; assists management in evaluating program needs and developing an effective program. Supervises the activities of assigned staff evaluators and confers with staff on a regular basis, recommends disciplinary action. Plans and conducts unit meetings. Maintains records; prepares reports and correspondence regarding the program. May meet with community organizations, private individuals, agency administrators and professional staff of mental health facilities to gain cooperation in achieving program goals as assigned. To view the complete job description, please visit the Monterey County website: Behavioral Health Unit Supervisor THE SUCCESSFUL CANDIDATE Will have a proven track record demonstrating the following knowledge, skills and abilities: Thorough Knowledge of: Methods and techniques of individual, family, group counseling, case management and social rehabilitation. Community resources available for assistance to individuals suffering from mental and/or emotional problems. Principles and techniques of diagnosis, treatment and rehabilitation of persons with mental or emotional disorders. Laws governing behavioral health services in the state of California for a specific treatment service. Working Knowledge of: Cultural habits of ethnic groups. Community organizations and lines of communication in a specific treatment area. Principals of training and supervision of subordinate staff. Safety requirements regarding the operation of a specific behavioral health program . Skill and Ability to: Effectively counsel patients and conduct individual, family and group therapy or to provide case management or social rehabilitation service. Supervise and participate in a specialized behavioral health program. Train, assign and supervise the work of a small staff with varied educational and experience backgrounds. Speak and write effectively, including preparation of clear and concise records and reports. Establish effective working relationships with patients, staff, social service agencies, and other contracted in the course of work. Analyze data and develop conclusions and recommendations regarding a specific program. Desirable Qualifications: Ability to speak, read and write in English and Spanish Characteristics of the Ideal Candidate: Strong clinical, analytical, and problem-solving skills Strong project management skills Organized Effective leadership Strong communication skills Proficient in the use of technology Provide excellent and courteous customer service Work within team framework Examples of Experience/Education/Training Any combination of training, education and/or experience which provides the knowledge, skills and abilities and required conditions of employment listed below is qualifying. REQUIRED CONDITIONS OF EMPLOYMENT: Possess and maintain a valid California Class C driver’s license or the ability to provide suitable transportation that is approved by the appointing authority. Be available to work a flexible schedule, including evenings, weekends, holidays, and during times of disaster and/or emergency, travel out of County to attend meetings. Successfully complete a background check to include fingerprinting. Pursuant to Section 5751 of the Welfare and Institutions Code, possession of any one of the following: Licensed Clinical Social Worker: To be a graduate of an accredited graduate school of social work and be licensed as a clinical social worker in the state of California. Licensed Marriage and Family Therapist: to be a graduate of an approved graduate school of marriage and family therapist and to be licensed as a marriage and family therapist in the state of California. Licensed Professional Clinical Counselor: To be a graduate of an approved graduate school of professional clinical counseling and to be licensed as a professional clinical counselor in the State of California Clinical Psychologist: To be a graduate from an accredited school of psychology and to be licensed as a psychologist in the state of California. Psychiatrist: shall have a license as a physician and surgeon in the state of California and show evidence of having completed three years graduate training in psychiatry in a program approved by the American Medical Association or the American Osteopathic Association. BENEFITS: The County of Monterey offers an excellent benefits package. Please visit our website to view the Bargaining Unit F Benefit Summary Sheet . This information is not legally binding, nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolution or Memorandum of Understanding (MOU) prevail over this listing. NOTES: As a condition of employment, prospective employees may be required to submit to a background review which may include a review of information concerning present and/or prior employment, driving record, and record of any criminal convictions. Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form I-9. If you are hired into this classification in a temporary position, your rate of pay will be hourly, and you will not be eligible for the benefits listed in the summary. Additional Information APPLICATION & SELECTION PROCEDURES Apply on-line at https://www.governmentjobs.com/careers/montereycounty by the final filing date of Monday, July 8, 2024 at 11:59 PM (PST) or Hard copy applications may be obtained from and submitted during normal business hours, Monday - Friday, 8:00 AM - 5:00 PM by contacting: Monterey County Health Department Attn: Human Resources Division 1270 Natividad Road Salinas, CA 93906. Phone: (831) 755 - 4519 Fax: (831-755-8132 The selection process is tentative, and applicants will be notified if changes are made. To assess applicants' possession of required qualifications, the examination process may include an oral examination, pre-examination exercises, performance examination, and/or written examination. The competitive examination process includes submittal of required application materials. A complete application package will include: A completed County of Monterey Employment Application Responses to the Supplemental Questions Applicants who fail to provide all required materials by the final filing deadline will not be considered. Resumes, cover letters, letters of interest, and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process. EQUAL OPPORTUNITY AND REASONABLE ACCOMMODATION: Monterey County is a drug-free workplace and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Martha Hernandez, Human Resources Analyst, at (831) 755 - 4632 or hernandezm7@countyofmonterey.gov . http://www.co.monterey.ca.us/government/departments-a-h/human-resources/human-resources/benefits/benefit-summary-sheet Closing Date/Time: 7/8/2024 11:59 PM Pacific
Jun 08, 2024
Full Time
Position Description A Drug-Free Workplace Invites your interest for the position of Behavioral Health Unit Supervisor $8,166 - $11,153 per Month Final Filing Date: July 8, 2024 Exam # 24/60B23/06MH The County of Monterey Health Department’s Behavioral Health Bureau (MCBH) has opening for multiple full-time Behavioral Health Unit Supervisors (BHUS). The Bureau currently has vacancies in the Integrated Access to Treatment / Adult System of Care in South County, Access to Treatment Adult Justice Involved Services, and Quality Improvement. SUMMARY OF POSITION The Behavioral Health Unit Supervisor (BHUS) provides daily clinical oversight to a multidisciplinary team which includes Psychiatric Social Workers, Social Worker IIIs and Behavioral Health Aides. The position entails providing clinical and administrative supervision of the team, monitoring caseloads, productivity, and timely documentation of services. The Unit Supervisor works collaboratively with the Behavioral Health Service Manager and community-based partners promoting a wellness recovery, client-centered and strength-based service model. ACCESS to Treatment / Adult System of Care (ASOC) King City The Behavioral Health Unit Supervisor provides daily clinical oversight to a multidisciplinary team, which includes case managers, behavioral health aides, and licensed and licensed waived staff that work in partnership with our medical assistant, nursing, and psychiatry providers. The position entails providing administrative and clinical supervision of the team, overseeing provision of services, monitoring caseloads, sustainability, and timely documentation of services. The Behavioral Health Unit Supervisor works collaboratively with the Behavioral Health Services Manager and other community-based partners, promoting a wellness recovery, client centered and strength-based service model. Access to Treatment - Adult Justice Involved Services This Behavioral Health Unit Supervisor will oversee Access for Justice Involved Adults including the provision of services provided by a multidisciplinary team which can include licensed / license eligible clinicians, Social Worker IIIs, Behavioral Health Aides working in partnership with our medical assistants, nursing, and psychiatry providers. The Behavioral Health Unit Supervisor will provide the administrative and clinical supervision to their assigned direct reports. Adult Justice Involved Services include the Collaborative Court programs (Creating New Choices Mental Health Treatment Court Full-Service Partnership, Drug Court, DUI Court, Veterans Treatment Court, Military Diversion), Mental Health Diversion, and Misdemeanor Incompetent to Stand Trial (IST) Diversion, AB109, and Prop 47. This Behavioral Health Unit Supervisor will work closely with the Behavioral Health Services Manager and other Unit Supervisors as well as internal and external stakeholders, and justice partners on a regular basis. This Behavioral Health Unit Supervisor will play and instrumental role in the development and implementation of Community Assistance, Recovery and Empowerment (CARE) Court and ensuring Access to Treatment for Justice Involved Adults exiting carceral settings as part of Behavioral Health Linkages under the Cal AIM for Justice Involved Initiative. Quality Improvement Department This Behavioral Health Unit Supervisor for the Quality Improvement Department is located in Salinas and will oversee a team of Senior Psychiatric Social Workers and work within a dynamic, multi- disciplinary team. The Behavioral Health Unit Supervisor is responsible for oversight of utilization reviews for Specialty Mental Health and Drug MediCal services and corrective action plans and the implementation of performance improvement projects that improve client access and engagement in behavioral health services. This unique Behavioral Health Unit Supervisor position works collaboratively with other systems of care within Monterey County Behavioral Health and externally with community partners as subject matter expert in MediCal rules and regulations. In addition to clinical and administrative responsibilities, the Behavioral Health Unit Supervisor will work closely with the Services Manager on special projects and investigations, and influence implementation the of policies and procedures system wide. Candidates hired into regular full-time positions for this classification at the Health Department may be eligible for a signing bonus up to $10,000. For more information regarding the Signing Bonus, please refer to Admin Procedures A.49.1 Employment Bonus . The Eligible List established by this recruitment process will be used to fill current and future vacancies, both regular and temporary, as they arise. Examples of Duties Supervises professional and paraprofessional personnel in a specific behavioral health program providing clinical oversight of provision of services; reviews case records and meets with individual staff members on a regular basis to review assigned cases, progress and problem areas and make recommendations on methods of treatment of patient needs. May provide direct clinical work in the treatment of patients within the specific program. Coordinates the program with related community human services agencies and treatment facilities as assigned; provides consultation services to the community and related agencies as assigned. Supervises a specific behavioral health program to rehabilitate or maintain mentally and emotionally disturbed individuals; coordinates provision of services with other program elements; participates in developing procedures manuals and instructional material to assist in developing program goals; assists management in evaluating program needs and developing an effective program. Supervises the activities of assigned staff evaluators and confers with staff on a regular basis, recommends disciplinary action. Plans and conducts unit meetings. Maintains records; prepares reports and correspondence regarding the program. May meet with community organizations, private individuals, agency administrators and professional staff of mental health facilities to gain cooperation in achieving program goals as assigned. To view the complete job description, please visit the Monterey County website: Behavioral Health Unit Supervisor THE SUCCESSFUL CANDIDATE Will have a proven track record demonstrating the following knowledge, skills and abilities: Thorough Knowledge of: Methods and techniques of individual, family, group counseling, case management and social rehabilitation. Community resources available for assistance to individuals suffering from mental and/or emotional problems. Principles and techniques of diagnosis, treatment and rehabilitation of persons with mental or emotional disorders. Laws governing behavioral health services in the state of California for a specific treatment service. Working Knowledge of: Cultural habits of ethnic groups. Community organizations and lines of communication in a specific treatment area. Principals of training and supervision of subordinate staff. Safety requirements regarding the operation of a specific behavioral health program . Skill and Ability to: Effectively counsel patients and conduct individual, family and group therapy or to provide case management or social rehabilitation service. Supervise and participate in a specialized behavioral health program. Train, assign and supervise the work of a small staff with varied educational and experience backgrounds. Speak and write effectively, including preparation of clear and concise records and reports. Establish effective working relationships with patients, staff, social service agencies, and other contracted in the course of work. Analyze data and develop conclusions and recommendations regarding a specific program. Desirable Qualifications: Ability to speak, read and write in English and Spanish Characteristics of the Ideal Candidate: Strong clinical, analytical, and problem-solving skills Strong project management skills Organized Effective leadership Strong communication skills Proficient in the use of technology Provide excellent and courteous customer service Work within team framework Examples of Experience/Education/Training Any combination of training, education and/or experience which provides the knowledge, skills and abilities and required conditions of employment listed below is qualifying. REQUIRED CONDITIONS OF EMPLOYMENT: Possess and maintain a valid California Class C driver’s license or the ability to provide suitable transportation that is approved by the appointing authority. Be available to work a flexible schedule, including evenings, weekends, holidays, and during times of disaster and/or emergency, travel out of County to attend meetings. Successfully complete a background check to include fingerprinting. Pursuant to Section 5751 of the Welfare and Institutions Code, possession of any one of the following: Licensed Clinical Social Worker: To be a graduate of an accredited graduate school of social work and be licensed as a clinical social worker in the state of California. Licensed Marriage and Family Therapist: to be a graduate of an approved graduate school of marriage and family therapist and to be licensed as a marriage and family therapist in the state of California. Licensed Professional Clinical Counselor: To be a graduate of an approved graduate school of professional clinical counseling and to be licensed as a professional clinical counselor in the State of California Clinical Psychologist: To be a graduate from an accredited school of psychology and to be licensed as a psychologist in the state of California. Psychiatrist: shall have a license as a physician and surgeon in the state of California and show evidence of having completed three years graduate training in psychiatry in a program approved by the American Medical Association or the American Osteopathic Association. BENEFITS: The County of Monterey offers an excellent benefits package. Please visit our website to view the Bargaining Unit F Benefit Summary Sheet . This information is not legally binding, nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolution or Memorandum of Understanding (MOU) prevail over this listing. NOTES: As a condition of employment, prospective employees may be required to submit to a background review which may include a review of information concerning present and/or prior employment, driving record, and record of any criminal convictions. Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form I-9. If you are hired into this classification in a temporary position, your rate of pay will be hourly, and you will not be eligible for the benefits listed in the summary. Additional Information APPLICATION & SELECTION PROCEDURES Apply on-line at https://www.governmentjobs.com/careers/montereycounty by the final filing date of Monday, July 8, 2024 at 11:59 PM (PST) or Hard copy applications may be obtained from and submitted during normal business hours, Monday - Friday, 8:00 AM - 5:00 PM by contacting: Monterey County Health Department Attn: Human Resources Division 1270 Natividad Road Salinas, CA 93906. Phone: (831) 755 - 4519 Fax: (831-755-8132 The selection process is tentative, and applicants will be notified if changes are made. To assess applicants' possession of required qualifications, the examination process may include an oral examination, pre-examination exercises, performance examination, and/or written examination. The competitive examination process includes submittal of required application materials. A complete application package will include: A completed County of Monterey Employment Application Responses to the Supplemental Questions Applicants who fail to provide all required materials by the final filing deadline will not be considered. Resumes, cover letters, letters of interest, and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process. EQUAL OPPORTUNITY AND REASONABLE ACCOMMODATION: Monterey County is a drug-free workplace and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Martha Hernandez, Human Resources Analyst, at (831) 755 - 4632 or hernandezm7@countyofmonterey.gov . http://www.co.monterey.ca.us/government/departments-a-h/human-resources/human-resources/benefits/benefit-summary-sheet Closing Date/Time: 7/8/2024 11:59 PM Pacific