LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information TYPE OF RECRUITMENT: OPEN COMPETITIVE - EMERGENCY FILING DATE: Friday, May 17, 2024 at 8:30 a.m. , Pacific Time (PT) This examination will remain open until the needs of the service are met and is subject to closure without prior notice. EXAM NUMBER: PH2570B-EA The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you. The County of Los Angeles Department of Public Health is seeking qualified candidates to fill emergency Information Technology Specialist II vacancies related to the homelessness crisis. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment to Information Technology Specialist II. DEFINITION: Under managerial review, acts as a consultant, technical expert, system architect, or senior project manager in a large departmental Information Technology organization or may manage a very large and complex database environment. CLASSIFICATION STANDARDS: Positions allocable to this class provide expert technology consultation to senior management, serve as the enterprise architect for a large department, or manage large, complex enterprise or County wide IT projects. In the technology consultant role, incumbents provide expert technical consultation across a broad range of information technology disciplines. They advise management on the application of information technology to the organization's goals and strategies. In the enterprise architect role, incumbents are responsible for establishing and updating the overall systems architecture for the department, including interfaces with County agencies and external entities. They review system plans to ensure that projects conform to the established architecture. In the project management role, incumbents manage highly complex strategic enterprise IT projects. Incumbents possess expert knowledge of the information technology (IT) field and apply advanced methodologies, principles, and concepts. May also be assigned to manage the database environment of a department or a County-wide system. Essential Job Functions Serves as the principal technology expert for SAPC and provides consultation to Departmental Bureau and Program Directors in the areas of IT organizational design, strategic planning, and IT personnel requirements in support of Substance Abuse Prevention and Control (SAPC). Evaluates departmental and SAPC goals and objectives against the capability of SAPC IT infrastructure and systems to support those goals, including evaluation and optimization of systems and architecture to support critical business workflows. Interfaces with senior management to develop and implement operation plans to meet the departmental and bureau strategic and business plan goals and objectives. Stays abreast of developments in current technologies and consults on their potential application to SAPC IT systems. Responsible for the strategic and technical evaluation of the design for critical systems supporting SAPC, including the Sage electronic health record (EHR) system, and recommends implementation and upgrade projects for new systems, features and interfaces. Prepares proposals for presentation of projects to DPH leadership for approval. Engages the countywide procurement process, if necessary. Directs the creation and execution of implementation and transition plans, working with external vendors, partners, and customers, as well as internal department leadership, as needed. Establishes a training plan and organizes resources to train SAPC staff to ensure that implementation goals and objectives are achieved, and staff are current with application systems knowledge. Leads teams of specialized IT professionals in project completion. Responsible for leading, planning, organizing, and coordinating the work of multiple groups of Information Technology (IT) staff that directly support SAPC. Leads the collaboration with SAPC leadership and staff and facilitates interactions, Internal Services Department, and external vendors to complete targeted business objectives, projects, and tasks. Evaluates any gaps or deficiencies and in staff performance and develops corrective action to ensure that services for SAPC are efficient and effective. Ensures performance parameters are established to monitor success. Collaborates and negotiates with other County departments, vendors, and other entities as needed, to ensure that the needs of SAPC are being met, and that business plans are beneficial. Meets with internal and external customers and representatives, as needed, to ensure that service delivery requirements are being met. Resolves major issues that emerge with external partners, customers, etc. to ensure the best possible solution that is mutually agreed upon. Contributes to the preparation of contracts in collaboration with County Counsel and the Department’s Contracts and Grants office. Writes solicitation documents, such as Requests for Quotes, Information or Proposals (RFQ, RFI, RFP). Develops and negotiates IT Service Level Agreements (SLA) and Memorandums of Understanding (MOU) with external business managers to ensure that contractual terms and specifications are appropriate and attainable. Prepares Statements of Work (SOW), budget documents, contract review forms, and any other related documents to complete the solicitation process. Administers vendor contracts, develops change requests and approves vendor and contractor deliverables. Requirements MINIMUM REQUIREMENTS: Two (2) years of experience, within the last three (3) years, at the level of Los Angeles County's class of Information Technology Specialist I*. *Experience at the level of the Los Angeles County class of Information Technology Specialist I is defined as one who ac ts as a consultant, technical expert, systems architect, or a project manager in a departmental Information Technology organization. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Additional Information EXAMINATION CONTENT: Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work assignment, the appointing department will evaluate your performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment. _______________________________________________________________ Application and Filing Information HOW TO APPLY: Applications must be filed ONLINE ONLY . Applicants are required to complete and submit an online Los Angeles County Employment Application AND Supplemental Questionnaire in order to be considered for this examination. Paper applications, resumes, or any unsolicited documents will not be accepted in lieu of completing the online application and Supplemental Questionnaire. Application filing may be suspended at any time without advance notice. Many important notifications will be sent electronically to the email address provided on the application, so it is important that you provide a valid email address. Please add hrexams@ph.lacounty.gov as well as noreply@governmentjobs.com, and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. You have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. Plan to submit your online application well in advance of the 5:00 p.m. PT deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Check the website for updated information at https://lacountylibrary.org . FAIR CHANCE EMPLOYER: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. DO NOT SHARE USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the in equalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Department Contact Name: Exam Analyst Department Contact Phone: (323) 659-6546 Department Contact E-mail: HRExams@ph.lacounty.gov Exam Number: PH2570B-EA California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 659-6546 Teletype Phone: (800) 899-4099 Alternate Teletype Phone : (800) 897-0077 For detailed information, please click here
Jul 14, 2024
Full Time
Position/Program Information TYPE OF RECRUITMENT: OPEN COMPETITIVE - EMERGENCY FILING DATE: Friday, May 17, 2024 at 8:30 a.m. , Pacific Time (PT) This examination will remain open until the needs of the service are met and is subject to closure without prior notice. EXAM NUMBER: PH2570B-EA The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you. The County of Los Angeles Department of Public Health is seeking qualified candidates to fill emergency Information Technology Specialist II vacancies related to the homelessness crisis. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment to Information Technology Specialist II. DEFINITION: Under managerial review, acts as a consultant, technical expert, system architect, or senior project manager in a large departmental Information Technology organization or may manage a very large and complex database environment. CLASSIFICATION STANDARDS: Positions allocable to this class provide expert technology consultation to senior management, serve as the enterprise architect for a large department, or manage large, complex enterprise or County wide IT projects. In the technology consultant role, incumbents provide expert technical consultation across a broad range of information technology disciplines. They advise management on the application of information technology to the organization's goals and strategies. In the enterprise architect role, incumbents are responsible for establishing and updating the overall systems architecture for the department, including interfaces with County agencies and external entities. They review system plans to ensure that projects conform to the established architecture. In the project management role, incumbents manage highly complex strategic enterprise IT projects. Incumbents possess expert knowledge of the information technology (IT) field and apply advanced methodologies, principles, and concepts. May also be assigned to manage the database environment of a department or a County-wide system. Essential Job Functions Serves as the principal technology expert for SAPC and provides consultation to Departmental Bureau and Program Directors in the areas of IT organizational design, strategic planning, and IT personnel requirements in support of Substance Abuse Prevention and Control (SAPC). Evaluates departmental and SAPC goals and objectives against the capability of SAPC IT infrastructure and systems to support those goals, including evaluation and optimization of systems and architecture to support critical business workflows. Interfaces with senior management to develop and implement operation plans to meet the departmental and bureau strategic and business plan goals and objectives. Stays abreast of developments in current technologies and consults on their potential application to SAPC IT systems. Responsible for the strategic and technical evaluation of the design for critical systems supporting SAPC, including the Sage electronic health record (EHR) system, and recommends implementation and upgrade projects for new systems, features and interfaces. Prepares proposals for presentation of projects to DPH leadership for approval. Engages the countywide procurement process, if necessary. Directs the creation and execution of implementation and transition plans, working with external vendors, partners, and customers, as well as internal department leadership, as needed. Establishes a training plan and organizes resources to train SAPC staff to ensure that implementation goals and objectives are achieved, and staff are current with application systems knowledge. Leads teams of specialized IT professionals in project completion. Responsible for leading, planning, organizing, and coordinating the work of multiple groups of Information Technology (IT) staff that directly support SAPC. Leads the collaboration with SAPC leadership and staff and facilitates interactions, Internal Services Department, and external vendors to complete targeted business objectives, projects, and tasks. Evaluates any gaps or deficiencies and in staff performance and develops corrective action to ensure that services for SAPC are efficient and effective. Ensures performance parameters are established to monitor success. Collaborates and negotiates with other County departments, vendors, and other entities as needed, to ensure that the needs of SAPC are being met, and that business plans are beneficial. Meets with internal and external customers and representatives, as needed, to ensure that service delivery requirements are being met. Resolves major issues that emerge with external partners, customers, etc. to ensure the best possible solution that is mutually agreed upon. Contributes to the preparation of contracts in collaboration with County Counsel and the Department’s Contracts and Grants office. Writes solicitation documents, such as Requests for Quotes, Information or Proposals (RFQ, RFI, RFP). Develops and negotiates IT Service Level Agreements (SLA) and Memorandums of Understanding (MOU) with external business managers to ensure that contractual terms and specifications are appropriate and attainable. Prepares Statements of Work (SOW), budget documents, contract review forms, and any other related documents to complete the solicitation process. Administers vendor contracts, develops change requests and approves vendor and contractor deliverables. Requirements MINIMUM REQUIREMENTS: Two (2) years of experience, within the last three (3) years, at the level of Los Angeles County's class of Information Technology Specialist I*. *Experience at the level of the Los Angeles County class of Information Technology Specialist I is defined as one who ac ts as a consultant, technical expert, systems architect, or a project manager in a departmental Information Technology organization. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Additional Information EXAMINATION CONTENT: Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work assignment, the appointing department will evaluate your performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment. _______________________________________________________________ Application and Filing Information HOW TO APPLY: Applications must be filed ONLINE ONLY . Applicants are required to complete and submit an online Los Angeles County Employment Application AND Supplemental Questionnaire in order to be considered for this examination. Paper applications, resumes, or any unsolicited documents will not be accepted in lieu of completing the online application and Supplemental Questionnaire. Application filing may be suspended at any time without advance notice. Many important notifications will be sent electronically to the email address provided on the application, so it is important that you provide a valid email address. Please add hrexams@ph.lacounty.gov as well as noreply@governmentjobs.com, and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. You have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. Plan to submit your online application well in advance of the 5:00 p.m. PT deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Check the website for updated information at https://lacountylibrary.org . FAIR CHANCE EMPLOYER: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. DO NOT SHARE USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the in equalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Department Contact Name: Exam Analyst Department Contact Phone: (323) 659-6546 Department Contact E-mail: HRExams@ph.lacounty.gov Exam Number: PH2570B-EA California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 659-6546 Teletype Phone: (800) 899-4099 Alternate Teletype Phone : (800) 897-0077 For detailed information, please click here
CA DEPARTMENT OF JUSTICE
Sacramento, California, United States
Job Description and Duties Under the general direction of the Information Technology Manager (ITM) I, the incumbent performs at the master level of this career series, the incumbent has the responsibility to make decisions and recommendations to establish organization wide policies and standards for the most complex database systems that support the Department’s mission-critical communication and information applications. The incumbent may be responsible for 24/7 hour support to troubleshoot the more complex problems and issues. Incumbent will lead and direct the most complex projects, which includes troubleshooting, monitoring, enhancement, and maintenance of the supporting databases of the Department’s critical applications, as well as reviewing installation, tuning, and ongoing maintenance of these databases environments. Incumbent formulates strategic planning activities and acts as a consultant to other application staff, network staff, system administration staff, vendors, and agencies as the recognized technical specialist for the Department’s Oracle, Microsoft SQL and MariaDB Database environments. Incumbent also participates as the top independent technical specialist in the analysis and planning of database installations and enhancements for in-house and external clients. This is a re-advertisement for JC-428828. If you have previously applied for JC-428828, it is not necessary to re-apply. Your original application for JC-428828 will be included in this candidate pool for JC-435004 . This position will be open Until Filled with the following cut off dates: 6/30/24, 7/21/24, 8/11/24. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies. Minimum Requirements You will find the Minimum Requirements in the Class Specification. INFORMATION TECHNOLOGY SPECIALIST II Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-435004 Position #(s): 420-861-1414-010 Working Title: Information Technology Specialist II Classification: INFORMATION TECHNOLOGY SPECIALIST II $8,130.00 - $10,893.00 A # of Positions: 1 Work Location: Sacramento County Telework: Telework Job Type: Permanent, Full Time Work Shift: 8:00am - 5:00pm Work Week: Monday - Friday Department Information This position is located in the California Justice Information Services Division, Technology Support Bureau, Strategic Transport & Technology Services Branch, Database and Identity Management Administration Unit. Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the Department, please visit the Attorney General’s website at www.oag.ca.gov . Special Requirements A fingerprint check is required. Clearly indicate JC - 435004 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma . An official transcript will be required prior to appointment. Application Instructions Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: Until Filled Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Johnny Garcia III JC- 435004 Department of Justice 4949 Broadway Room D-214 Sacramento , CA 95820 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Johnny Garcia III JC- 435004 Department of Justice 4949 Broadway Room D-214 Sacramento , CA 95820 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Other - References are required and must be included. Statement of Qualifications - A Statement of Qualifications (SOQ) is required and must be submitted along with your State application. The SOQ is a discussion of how an applicant's education and experience meets the evaluation criteria and qualifies them for the position. Please see Statement of Qualifications section below to complete the requirements Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: • Deep technical knowledge and experience in Oracle Databases and Redhat Linux Servers. • Sound problem-solving skills and decision-making abilities. • Ability to work cooperatively and communicate effectively with all levels of staff as well as management and vendors. • Ability to establish and maintain effective working relationships. • Ability to mentor and coach team members in the Database Administration Unit. • Attack problems with a "can do" attitude. • Ability to contribute innovative solutions. • Willingness and ability to learn new concepts and technologies. • Ability to multi-task and prioritize tasks. • Knowledge of California Law Enforcement Telecomunications System and California Justice Information Services networking concepts. • Knowledge of National Crime Information Center policies and procedures. Benefits Please access this link for information on benefits afforded to employees who work for the State of California - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx . Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Johnny Garcia III (916) 210-5365 Johnny.Garcia@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Statement of Qualifications (SOQ) Applications received without an SOQ will not be considered. Failure to follow instructions may result in disqualification of your application. In addition to evaluating each candidate’s relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: • The SOQ should be numbered in the same order and should address the three statements below. • The SOQ should be typed in 11 point font, single-spaced, on letter sized paper (8.5" x 11"), and limited to one page per item, no more than three pages in length. • Identify each page with applicant’s full name. • Responses should be complete, specific, clear, concise, and include examples. • Resumes will not be considered a substitute for the SOQ. For each of the statements below, please provide specific examples of your experience in the relevant areas. Include a discussion of pertinent issues, course of action, outcome and measurements of success. 1. Describe your experience supporting multiple Oracle databases. Include the most recent versions of Oracle databases that you've administered and whether the databases were clustered or not. 2. Describe your ability to communicate ideas and information, both orally and in writing, including presentations to customers and/or business partners. 3. Describe your experience leading and training a team of technical specialist. Additional Information about Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Due to the COVID-19 public health emergency, applying electronically is highly encouraged. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: Until Filled
Jul 14, 2024
Full Time
Job Description and Duties Under the general direction of the Information Technology Manager (ITM) I, the incumbent performs at the master level of this career series, the incumbent has the responsibility to make decisions and recommendations to establish organization wide policies and standards for the most complex database systems that support the Department’s mission-critical communication and information applications. The incumbent may be responsible for 24/7 hour support to troubleshoot the more complex problems and issues. Incumbent will lead and direct the most complex projects, which includes troubleshooting, monitoring, enhancement, and maintenance of the supporting databases of the Department’s critical applications, as well as reviewing installation, tuning, and ongoing maintenance of these databases environments. Incumbent formulates strategic planning activities and acts as a consultant to other application staff, network staff, system administration staff, vendors, and agencies as the recognized technical specialist for the Department’s Oracle, Microsoft SQL and MariaDB Database environments. Incumbent also participates as the top independent technical specialist in the analysis and planning of database installations and enhancements for in-house and external clients. This is a re-advertisement for JC-428828. If you have previously applied for JC-428828, it is not necessary to re-apply. Your original application for JC-428828 will be included in this candidate pool for JC-435004 . This position will be open Until Filled with the following cut off dates: 6/30/24, 7/21/24, 8/11/24. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies. Minimum Requirements You will find the Minimum Requirements in the Class Specification. INFORMATION TECHNOLOGY SPECIALIST II Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-435004 Position #(s): 420-861-1414-010 Working Title: Information Technology Specialist II Classification: INFORMATION TECHNOLOGY SPECIALIST II $8,130.00 - $10,893.00 A # of Positions: 1 Work Location: Sacramento County Telework: Telework Job Type: Permanent, Full Time Work Shift: 8:00am - 5:00pm Work Week: Monday - Friday Department Information This position is located in the California Justice Information Services Division, Technology Support Bureau, Strategic Transport & Technology Services Branch, Database and Identity Management Administration Unit. Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the Department, please visit the Attorney General’s website at www.oag.ca.gov . Special Requirements A fingerprint check is required. Clearly indicate JC - 435004 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma . An official transcript will be required prior to appointment. Application Instructions Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: Until Filled Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Johnny Garcia III JC- 435004 Department of Justice 4949 Broadway Room D-214 Sacramento , CA 95820 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Johnny Garcia III JC- 435004 Department of Justice 4949 Broadway Room D-214 Sacramento , CA 95820 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Other - References are required and must be included. Statement of Qualifications - A Statement of Qualifications (SOQ) is required and must be submitted along with your State application. The SOQ is a discussion of how an applicant's education and experience meets the evaluation criteria and qualifies them for the position. Please see Statement of Qualifications section below to complete the requirements Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: • Deep technical knowledge and experience in Oracle Databases and Redhat Linux Servers. • Sound problem-solving skills and decision-making abilities. • Ability to work cooperatively and communicate effectively with all levels of staff as well as management and vendors. • Ability to establish and maintain effective working relationships. • Ability to mentor and coach team members in the Database Administration Unit. • Attack problems with a "can do" attitude. • Ability to contribute innovative solutions. • Willingness and ability to learn new concepts and technologies. • Ability to multi-task and prioritize tasks. • Knowledge of California Law Enforcement Telecomunications System and California Justice Information Services networking concepts. • Knowledge of National Crime Information Center policies and procedures. Benefits Please access this link for information on benefits afforded to employees who work for the State of California - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx . Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Johnny Garcia III (916) 210-5365 Johnny.Garcia@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Statement of Qualifications (SOQ) Applications received without an SOQ will not be considered. Failure to follow instructions may result in disqualification of your application. In addition to evaluating each candidate’s relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: • The SOQ should be numbered in the same order and should address the three statements below. • The SOQ should be typed in 11 point font, single-spaced, on letter sized paper (8.5" x 11"), and limited to one page per item, no more than three pages in length. • Identify each page with applicant’s full name. • Responses should be complete, specific, clear, concise, and include examples. • Resumes will not be considered a substitute for the SOQ. For each of the statements below, please provide specific examples of your experience in the relevant areas. Include a discussion of pertinent issues, course of action, outcome and measurements of success. 1. Describe your experience supporting multiple Oracle databases. Include the most recent versions of Oracle databases that you've administered and whether the databases were clustered or not. 2. Describe your ability to communicate ideas and information, both orally and in writing, including presentations to customers and/or business partners. 3. Describe your experience leading and training a team of technical specialist. Additional Information about Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Due to the COVID-19 public health emergency, applying electronically is highly encouraged. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: Until Filled
CA DEPARTMENT OF JUSTICE
Sacramento, California, United States
Job Description and Duties Under the general direction of the IT Supervisor II, the Information Technology Specialist I (ITS I) will independently plan, organize, and manage the most complex tasks related to planning and managing information technology (IT) projects at the expert level. The ITS I is responsible for planning, scheduling, leading, and conducting the activities necessary to plan and manage IT projects and system development methods, based on industry best practices and alignment with the Department and Division’s vision, goals, and objectives. The ITS I will prepare, guide, and assist project team in the planning activities required for the preparation of Project Approval Lifecycle deliverables, Special Project Reports, Post Implementation Evaluation Reports, Economic Analysis Worksheets and Financial Analysis Worksheets, applying knowledge and skills in alignment with project management concepts, principles, practices, and processes prescribed by the California Project Management Framework, Project Management Body of Knowledge, the California Project Approval Life Cycle, IT Systems Development Life Cycle standards, methodologies, processes and State IT policies. Assignments will involve management of delegated, non-delegated low and medium criticality projects needed for continued operation of State business processes and/or implementing legislative mandates. The project manager may be assigned to and responsible for management of multiple projects concurrently. The incumbent is involved in the planning and organization of Department of Justice project resources to move the project towards completion. This includes resource management including finances, technology, and intellectual property. It also involves identifying and managing risks, careful resource management, smart budgeting, and clear communication across multiple teams and stakeholders. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies. This position is eligible for telework up to 5 days a week, in accordance with the Statewide Telework Policy, and will be required to report to the office as needed/required. A teleworker is considered Remote-centered if they work fifty percent or more of their time from an alternate work location. The successful candidate must reside in California upon appointment. Minimum Requirements You will find the Minimum Requirements in the Class Specification. INFORMATION TECHNOLOGY SPECIALIST I Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-448909 Position #(s): 420-862-1402-066 420-862-1402-065 Working Title: Information Technology Project Manager Classification: INFORMATION TECHNOLOGY SPECIALIST I $6,323.00 - $8,475.00 A $6,954.00 - $9,319.00 B $7,635.00 - $10,230.00 C # of Positions: 2 Work Location: Sacramento County Telework: Telework Job Type: Permanent, Full Time Work Shift: Day Shift Work Week: Monday-Friday Department Information This position is located in the California Justice Information Services Division, Enterprise Services Bureau, Project Management & Procurement Branch, Project Management & Oversight Section, Project Management Office. Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the department, please visit the Attorney General’s website at www.oag.ca.gov . Special Requirements A fingerprint check is required. Clearly indicate JC-448909 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. An official transcript will be required prior to appointment. Applying electronically is highly recommended. A background check is required. (If applicable) Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 9/30/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Sheri Wise JC-448909 PO Box 160608 Sacramento , CA 95816-0608 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Sheri Wise JC-448909 4949 Broadway Sacramento , CA 95820 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - Please see Statement of Qualifications section below. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Ability to communicate effectively with others as demonstrated by strong written and verbal communication skills, strong negotiation skills, and particularly the ability to represent the California Department of Justice effectively with control agencies, key customers, stakeholders, and internal staff Experience influencing, developing, and maintaining statewide policies and IT standards including coordinating with state, federal, and local government agencies to implement IT initiatives and policies Experience performing project management disciplines to plan and manage IT Projects leveraging the Project Approval Lifecycle, California Project Management Framework, and Project Management Body of Knowledge Experience with developing project management chargers, WBS, plans, schedules, and conducting risk and issue assessments and analysis Experience managing projects that establish new IT service offerings Strong written and verbal communication skills Proficient in MS Suite including Project, PowerPoint, and Visio Knowledge of IT Infrastructure Library (ITIL) mythologies depending upon area of specialty Experience with Budget and Cost Recovery analysis Experience with planning, developing, and managing IT procurement and contracts Strong ability to reason logically, analyze situations, and reach sound conclusions Ability to prioritize, multi-task, and manage several projects concurrently Ability to utilize diplomacy, tact, and professionalism Ability to exercise good judgment and meet deadlines Ability to consistently exercise a high degree of initative, independence, and originality Benefits Benefit Information - Please access this link for information on benefits afforded to employees who work for the State of California - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx . Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Sheri Wise (916) 210-2499 sheri.wise@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Statement of Qualifications (SOQ) Applications received without an SOQ will not be considered. Failure to follow instructions may result in disqualification. The SOQ is required for this position. The SOQ serves as documentation of each candidate's ability to present information clearly and concisely in writing. The SOQ should explain in detail why the candidate believes his or her knowledge, skills, and abilities could apply towards this position. Your response should be typed in Arial 12 point font and no more than two pages in length. Resumes will not be considered a substitute for the SOQ. The SOQ needs to be titled and each question below needs to be listed followed by the response. For each of the statements below, please provide specific examples of your experience in the relevant areas. Include a discussion of pertinent issues, course of action, outcome and measurements of success. Please share your work experience, education, and achievements that you believe qualifies you for the Department of Justice ITS I position. Describe in detail your knowledge and experience of the IT Project management, state policies, legislative process, budgets, personnel, labor relations, and contract processes. Describe your experience conducting and planning activities required to complete the California Department of Technology’s Project Approval Lifecycle states. Additional Application Filing Information Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted for that cut-off date. If your application is submitted after the most recent cut-off date, it will be applied to the next review period. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. The hiring unit has established the following cut-off dates for this job control: every Monday. Applications will be reviewed according to the date of submission. If your application is submitted after the most recent cut-off date, it will be applied to the next review period. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 9/30/2024
Sep 17, 2024
Full Time
Job Description and Duties Under the general direction of the IT Supervisor II, the Information Technology Specialist I (ITS I) will independently plan, organize, and manage the most complex tasks related to planning and managing information technology (IT) projects at the expert level. The ITS I is responsible for planning, scheduling, leading, and conducting the activities necessary to plan and manage IT projects and system development methods, based on industry best practices and alignment with the Department and Division’s vision, goals, and objectives. The ITS I will prepare, guide, and assist project team in the planning activities required for the preparation of Project Approval Lifecycle deliverables, Special Project Reports, Post Implementation Evaluation Reports, Economic Analysis Worksheets and Financial Analysis Worksheets, applying knowledge and skills in alignment with project management concepts, principles, practices, and processes prescribed by the California Project Management Framework, Project Management Body of Knowledge, the California Project Approval Life Cycle, IT Systems Development Life Cycle standards, methodologies, processes and State IT policies. Assignments will involve management of delegated, non-delegated low and medium criticality projects needed for continued operation of State business processes and/or implementing legislative mandates. The project manager may be assigned to and responsible for management of multiple projects concurrently. The incumbent is involved in the planning and organization of Department of Justice project resources to move the project towards completion. This includes resource management including finances, technology, and intellectual property. It also involves identifying and managing risks, careful resource management, smart budgeting, and clear communication across multiple teams and stakeholders. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies. This position is eligible for telework up to 5 days a week, in accordance with the Statewide Telework Policy, and will be required to report to the office as needed/required. A teleworker is considered Remote-centered if they work fifty percent or more of their time from an alternate work location. The successful candidate must reside in California upon appointment. Minimum Requirements You will find the Minimum Requirements in the Class Specification. INFORMATION TECHNOLOGY SPECIALIST I Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-448909 Position #(s): 420-862-1402-066 420-862-1402-065 Working Title: Information Technology Project Manager Classification: INFORMATION TECHNOLOGY SPECIALIST I $6,323.00 - $8,475.00 A $6,954.00 - $9,319.00 B $7,635.00 - $10,230.00 C # of Positions: 2 Work Location: Sacramento County Telework: Telework Job Type: Permanent, Full Time Work Shift: Day Shift Work Week: Monday-Friday Department Information This position is located in the California Justice Information Services Division, Enterprise Services Bureau, Project Management & Procurement Branch, Project Management & Oversight Section, Project Management Office. Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the department, please visit the Attorney General’s website at www.oag.ca.gov . Special Requirements A fingerprint check is required. Clearly indicate JC-448909 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. An official transcript will be required prior to appointment. Applying electronically is highly recommended. A background check is required. (If applicable) Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 9/30/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Sheri Wise JC-448909 PO Box 160608 Sacramento , CA 95816-0608 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Sheri Wise JC-448909 4949 Broadway Sacramento , CA 95820 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - Please see Statement of Qualifications section below. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Ability to communicate effectively with others as demonstrated by strong written and verbal communication skills, strong negotiation skills, and particularly the ability to represent the California Department of Justice effectively with control agencies, key customers, stakeholders, and internal staff Experience influencing, developing, and maintaining statewide policies and IT standards including coordinating with state, federal, and local government agencies to implement IT initiatives and policies Experience performing project management disciplines to plan and manage IT Projects leveraging the Project Approval Lifecycle, California Project Management Framework, and Project Management Body of Knowledge Experience with developing project management chargers, WBS, plans, schedules, and conducting risk and issue assessments and analysis Experience managing projects that establish new IT service offerings Strong written and verbal communication skills Proficient in MS Suite including Project, PowerPoint, and Visio Knowledge of IT Infrastructure Library (ITIL) mythologies depending upon area of specialty Experience with Budget and Cost Recovery analysis Experience with planning, developing, and managing IT procurement and contracts Strong ability to reason logically, analyze situations, and reach sound conclusions Ability to prioritize, multi-task, and manage several projects concurrently Ability to utilize diplomacy, tact, and professionalism Ability to exercise good judgment and meet deadlines Ability to consistently exercise a high degree of initative, independence, and originality Benefits Benefit Information - Please access this link for information on benefits afforded to employees who work for the State of California - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx . Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Sheri Wise (916) 210-2499 sheri.wise@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Statement of Qualifications (SOQ) Applications received without an SOQ will not be considered. Failure to follow instructions may result in disqualification. The SOQ is required for this position. The SOQ serves as documentation of each candidate's ability to present information clearly and concisely in writing. The SOQ should explain in detail why the candidate believes his or her knowledge, skills, and abilities could apply towards this position. Your response should be typed in Arial 12 point font and no more than two pages in length. Resumes will not be considered a substitute for the SOQ. The SOQ needs to be titled and each question below needs to be listed followed by the response. For each of the statements below, please provide specific examples of your experience in the relevant areas. Include a discussion of pertinent issues, course of action, outcome and measurements of success. Please share your work experience, education, and achievements that you believe qualifies you for the Department of Justice ITS I position. Describe in detail your knowledge and experience of the IT Project management, state policies, legislative process, budgets, personnel, labor relations, and contract processes. Describe your experience conducting and planning activities required to complete the California Department of Technology’s Project Approval Lifecycle states. Additional Application Filing Information Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted for that cut-off date. If your application is submitted after the most recent cut-off date, it will be applied to the next review period. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. The hiring unit has established the following cut-off dates for this job control: every Monday. Applications will be reviewed according to the date of submission. If your application is submitted after the most recent cut-off date, it will be applied to the next review period. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 9/30/2024
Introduction 0924 Dept. Info Systems Spec II by Employment Services Team TYPICAL DUTIES Provides technical assistance to system users for computer and networked systems equipment including hardware, software and peripheral equipment. Responds to requests for assistance on desktop and computer related problems including hardware, software, peripheral printers and related equipment; determines severity of problem and resolves or refers to higher-level information systems staff; installs, tests and configures computer hardware, software, programs and applications; troubleshoots to ensure functional operation. Performs a variety of technical duties in the installation, configuration and troubleshooting of hardware and software applications and equipment on networked systems; monitors computer systems, networks and applications for response time, problem prevention, performance and resource utilization; troubleshoots and maintains networked components including routers, hubs, bridges, and switches. Performs routine network administration duties such as monitoring or adding applications, users and devices, modifying user profiles, re-setting passwords and file maintenance; documents all network changes and revisions. Troubleshoots and diagnoses communication equipment problems to ensure functional operation; performs minor repairs; coordinates and oversees the installation of communications wiring and cabling. Performs minor repair on computer systems and peripheral equipment including printers, modems, scanners and related devices; coordinates major equipment repairs; locates vendors and ships parts as needed; arranges for vendor to perform on-site repairs. Conducts one-on-one training sessions with desktop users; provides information on system and application functions; communicates user access rights. Provides assistance to higher-level information systems staff in the evaluation, selection, acquisition and implementation of computer hardware and software solutions; provides assistance in determining communications requirements for new equipment installation; installs cabling and wiring for systems and peripheral equipment. MINIMUM QUALIFICATIONS Note: Incumbents who, at the time that Classification Study #01-22 is adopted by the Board of Supervisors, occupy full-time Civil Service positions reclassified to this class by the study, shall be deemed to meet the requirements listed below. EITHER PATTERN I Experience: One year as a Department Information Systems Specialist I in San Joaquin County. OR PATTERN II Education: Completion of at least 60 semester (or 90 quarter) units from an accredited college or university, including 24 units in computer science. Experience: Two years of experience that included substantial responsibility for operating, installing, configuring, testing, troubleshooting and repairing desktop computer hardware, software, peripheral equipment and/or network systems. Substitution #1: Possession of an approved information systems technology certificate, or completion of an approved information systems training course may substitute for all or part of the above-required education. A list of approved certificates and/or courses shall be maintained within the Human Resources Department. Substitution #2: Additional qualifying experience may substitute for the above-required education on a year-for-year basis. Special Requirement: Applicants for positions in this class may be required to demonstrate proficiency in operating, installing, configuring, testing, troubleshooting and/or repairing desktop computer hardware, software, peripheral equipment and/or network systems as part of the testing or selection process. KNOWLEDGE Operations, services and activities of a comprehensive information systems program; personal computer hardware and software components; operational characteristics of local and wide area network systems; operational characteristics of communication systems; network cabling standards; principles and practices of troubleshooting computer system hardware and software problems; basic principles and practices of technical network administration; principles and practices of customer service; operational characteristics of various computer software packages; operational characteristics of a variety of communication equipment and devices; methods and techniques of developing technical documentation and training materials; principles and practices of record keeping; modern office procedures, methods and equipment. ABILITY Respond to and identify user computer related problems; install and configure desktop computer systems and peripheral equipment; troubleshoot a variety of desktop systems hardware and software; perform routine technical maintenance on local and wide area networked systems; test and repair network cabling problems; communicate technical information to a wide variety of users; perform minor repairs on computer equipment; assist in planning and evaluating new systems and equipment; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work. PHYSICAL/MENTAL REQUIREMENTS Mobility-Frequent use of data entry devices; frequent sitting, standing or walking for long periods; occasional pushing/pulling, bending, squatting and crawling; driving; Lifting-Frequently 5-30 pounds; occasionally 70 pounds or less; Vision-Constant use of good overall vision; frequent reading/close-up work; occasional color, depth and peripheral vision; Dexterity-Frequent repetitive motion; frequent writing; frequent grasping, holding, and reaching; Hearing/Talking-Frequent talking/hearing in person and on the telephone; Emotional/Psychological-Frequent decision making and concentration; frequent public contact; occasional working alone, working nights and traveling; Environmental-Frequent exposure to noise. San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $22,500 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $30,000. The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of qualifying family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $20 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out: A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran’s Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank: The top rank or ranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When filling nine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Rule of the List: For classifications designated by the Director of Human Resources, the entire eligible list will be referred to the department. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Apply Online: www.sjgov.org/department/hr By mail or in person: San Joaquin County Human Resources 44 N. San Joaquin Street Suite 330 Stockton, CA 95202 Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For current employment opportunities please call our 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. ( The County assumes no responsibility for mailed applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: 9/30/2024 11:59:00 PM
Sep 21, 2024
Full Time
Introduction 0924 Dept. Info Systems Spec II by Employment Services Team TYPICAL DUTIES Provides technical assistance to system users for computer and networked systems equipment including hardware, software and peripheral equipment. Responds to requests for assistance on desktop and computer related problems including hardware, software, peripheral printers and related equipment; determines severity of problem and resolves or refers to higher-level information systems staff; installs, tests and configures computer hardware, software, programs and applications; troubleshoots to ensure functional operation. Performs a variety of technical duties in the installation, configuration and troubleshooting of hardware and software applications and equipment on networked systems; monitors computer systems, networks and applications for response time, problem prevention, performance and resource utilization; troubleshoots and maintains networked components including routers, hubs, bridges, and switches. Performs routine network administration duties such as monitoring or adding applications, users and devices, modifying user profiles, re-setting passwords and file maintenance; documents all network changes and revisions. Troubleshoots and diagnoses communication equipment problems to ensure functional operation; performs minor repairs; coordinates and oversees the installation of communications wiring and cabling. Performs minor repair on computer systems and peripheral equipment including printers, modems, scanners and related devices; coordinates major equipment repairs; locates vendors and ships parts as needed; arranges for vendor to perform on-site repairs. Conducts one-on-one training sessions with desktop users; provides information on system and application functions; communicates user access rights. Provides assistance to higher-level information systems staff in the evaluation, selection, acquisition and implementation of computer hardware and software solutions; provides assistance in determining communications requirements for new equipment installation; installs cabling and wiring for systems and peripheral equipment. MINIMUM QUALIFICATIONS Note: Incumbents who, at the time that Classification Study #01-22 is adopted by the Board of Supervisors, occupy full-time Civil Service positions reclassified to this class by the study, shall be deemed to meet the requirements listed below. EITHER PATTERN I Experience: One year as a Department Information Systems Specialist I in San Joaquin County. OR PATTERN II Education: Completion of at least 60 semester (or 90 quarter) units from an accredited college or university, including 24 units in computer science. Experience: Two years of experience that included substantial responsibility for operating, installing, configuring, testing, troubleshooting and repairing desktop computer hardware, software, peripheral equipment and/or network systems. Substitution #1: Possession of an approved information systems technology certificate, or completion of an approved information systems training course may substitute for all or part of the above-required education. A list of approved certificates and/or courses shall be maintained within the Human Resources Department. Substitution #2: Additional qualifying experience may substitute for the above-required education on a year-for-year basis. Special Requirement: Applicants for positions in this class may be required to demonstrate proficiency in operating, installing, configuring, testing, troubleshooting and/or repairing desktop computer hardware, software, peripheral equipment and/or network systems as part of the testing or selection process. KNOWLEDGE Operations, services and activities of a comprehensive information systems program; personal computer hardware and software components; operational characteristics of local and wide area network systems; operational characteristics of communication systems; network cabling standards; principles and practices of troubleshooting computer system hardware and software problems; basic principles and practices of technical network administration; principles and practices of customer service; operational characteristics of various computer software packages; operational characteristics of a variety of communication equipment and devices; methods and techniques of developing technical documentation and training materials; principles and practices of record keeping; modern office procedures, methods and equipment. ABILITY Respond to and identify user computer related problems; install and configure desktop computer systems and peripheral equipment; troubleshoot a variety of desktop systems hardware and software; perform routine technical maintenance on local and wide area networked systems; test and repair network cabling problems; communicate technical information to a wide variety of users; perform minor repairs on computer equipment; assist in planning and evaluating new systems and equipment; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work. PHYSICAL/MENTAL REQUIREMENTS Mobility-Frequent use of data entry devices; frequent sitting, standing or walking for long periods; occasional pushing/pulling, bending, squatting and crawling; driving; Lifting-Frequently 5-30 pounds; occasionally 70 pounds or less; Vision-Constant use of good overall vision; frequent reading/close-up work; occasional color, depth and peripheral vision; Dexterity-Frequent repetitive motion; frequent writing; frequent grasping, holding, and reaching; Hearing/Talking-Frequent talking/hearing in person and on the telephone; Emotional/Psychological-Frequent decision making and concentration; frequent public contact; occasional working alone, working nights and traveling; Environmental-Frequent exposure to noise. San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $22,500 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $30,000. The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of qualifying family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $20 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out: A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran’s Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank: The top rank or ranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When filling nine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Rule of the List: For classifications designated by the Director of Human Resources, the entire eligible list will be referred to the department. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Apply Online: www.sjgov.org/department/hr By mail or in person: San Joaquin County Human Resources 44 N. San Joaquin Street Suite 330 Stockton, CA 95202 Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For current employment opportunities please call our 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. ( The County assumes no responsibility for mailed applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: 9/30/2024 11:59:00 PM
CITY OF SAN JOSE
San Jose, California, United States
Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about our One Team Leadership Values and Expectations, including quality and excellent customer service and here to learn more about San José. About the Department The Department of Transportation (DOT) plans, develops, operates, and maintains transportation facilities, services, and related systems which contribute to the livability and economic health of the City. We comprise a team of more than 500 people ready to serve the needs of our residents to improve the efficiency and safety of San José streets. We are an energetic and innovative team that is improving transportation in the nation’s 12th largest city, while focusing on safety, sustainability, and active public life! For more information about DOT, visit www.sanjoseca.gov/transportation . Position Duties DOT is currently seeking to fill one vacancy for the Senior Geographic Information Systems Specialist position. The Department of Transportation is recruiting for a Senior Geographic Information Systems Specialist for the Transportation Safety, Operations and Parking Division. This position performs asset management of the City’s transportation system, including streetlights, traffic signals, and other assets contributing to the safe and effective flow of traffic. This position will supervise one or more Geographic Information Systems Specialist I/II and will report to the Senior Engineer. The ideal candidate is a strategic thinker, system builder, collaborator, and effective in designing and delivering reports and visuals, and giving recommendations to the benefit of various end-users. Expertise in Arc GIS and database systems will be essential for success in this role. Key duties include but are not limited to the following: Maintains and improves the quality of inventory databases of various transportation systems assets. Provides data analytics to support asset management practices and decision making, by identifying service gaps, opportunities for efficiencies, and so on. Supports DOT project delivery or other problem-solving needs through data collection, analysis, and mapping by working together with the GIS team Provides technical support for integration and operation of DOT infrastructure data systems with City’s enterprise data system. Works with vendors to customize software products to meet the Department’s needs Supervises and supports the functions of Geographic Information Systems Specialist I/II staff, whose work tasks may include data entry, data management, mapping, and others. More information on the typical duties can be found in the Class Specifications for Senior Geographic Information Systems Specialist . Minimum Qualifications EDUCATION: A Bachelor's Degree from an accredited college or university in Geographic Information Systems, Engineering, Computer Science, Management Information Systems, Mathematics, Physical Science, Geography, Geology, Urban Planning or closely related field. EXPERIENCE: Two (2) years of increasingly responsible experience in computer programming, geographic information systems or transportation planning, including one (1) year in special and/or asset database management. LICENSES/CERTIFICATES: A GIS or GISP certificate from a certifying body acceptable to the City of San José is highly desirable. ACCEPTABLE SUBSTITUTIONS: Possession of a valid GIS or GISP certificate from a certifying body acceptable to the City of San José may be substituted for one (1) year of experience in computer programming, geographic information systems or transportation planning. EMPLOYMENT ELIGIBILITY: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San José will NOT sponsor, represent, or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. Other Qualifications The ideal candidate will possess the most desirable combination of training, skills, and experience, as demonstrated in past and current employment history. Desirable competencies for this position include: JOB EXPERTISE: Demonstrates knowledge of and experience with applicable GIS data and systems management professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations. CONSTRUCTIVE ENERGIES: A demonstration of energy and drive that comes from within, and a willingness to approach all aspects of work with a generally positive attitude; possessing the inclination to take appropriate action rather than waiting to be told what to do; examples of Constructive Energies include but are not limited to: enthusiasm, honesty, integrity, empathy, dedication, reliable, proactive, respectful, confidence, ethical, and a willingness to help others. COMMUNICATION SKILLS: Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people’s ideas and thoughts. TEAMWORK & INTERPERSONAL SKILLS: Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. PROBLEM SOLVING: Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. INITIATIVE: Exhibits resourceful behaviors toward meeting job objectives; anticipates problems, is proactive, and avoids difficulties by planning ahead; displays willingness to assume extra responsibility and challenges; pursues continuing education opportunities that promotes job performance. SUPERVISION: Sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an appropriate manner to maximize organizational and individual effectiveness. ANALYTICAL THINKING: Approaching a problem or situation by using a logical, systematic, sequential approach. FLEXIBILITY: Makes effective decisions and achieves desired results in the midst of major changes in responsibilities, work processes, timeframes, performance expectations, organizational culture, or work environment. TECHNOLOGY USE/MANAGEMENT: Uses efficient and cost-effective approaches to integrate technology into the workplace and improve program effectiveness. Selection Process The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job specific questions. You must answer all questions to be considered or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. If selected, the Conditional Offer of Employment is contingent upon you providing proof of a valid State of California driver’s license, and an assessment of your California DMV Employer Pull Notice (EPN) as per the DMV Release of Driver Record Information form. Failure to pass the DMV Pull Notice assessment will deem you ineligible for employment. If you have questions about the duties of this position or the selection or hiring processes, please contact Jasmine Medrano at jasmine.medrano@sanjoseca.gov . Additional Information: Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. Please note that applications are currently not accepted through CalOpps or any other third party job board application system. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application. The City of San Jose offers a wide range of core health benefits including Medical, Dental, Vision, Employee Assistance Program, Life Insurance, Disability, and Savings Plans. Please visit the City's benefits page for detailed information on coverage, cost, and dependent coverage. For information on the City’s Retirement Plan(pension for full-time employees), please visit the Office of Retirement Services website . You will be able to view information based on different Sworn/Federated job classification. In additional to the benefits above, there is an additional perks site to explore further benefits of working for the City of San Jose like paid leave, educational reimbursements, and holiday pay are specific to the job classification and union membership. Closing Date/Time: 10/1/2024 11:59 PM Pacific
Sep 18, 2024
Full Time
Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about our One Team Leadership Values and Expectations, including quality and excellent customer service and here to learn more about San José. About the Department The Department of Transportation (DOT) plans, develops, operates, and maintains transportation facilities, services, and related systems which contribute to the livability and economic health of the City. We comprise a team of more than 500 people ready to serve the needs of our residents to improve the efficiency and safety of San José streets. We are an energetic and innovative team that is improving transportation in the nation’s 12th largest city, while focusing on safety, sustainability, and active public life! For more information about DOT, visit www.sanjoseca.gov/transportation . Position Duties DOT is currently seeking to fill one vacancy for the Senior Geographic Information Systems Specialist position. The Department of Transportation is recruiting for a Senior Geographic Information Systems Specialist for the Transportation Safety, Operations and Parking Division. This position performs asset management of the City’s transportation system, including streetlights, traffic signals, and other assets contributing to the safe and effective flow of traffic. This position will supervise one or more Geographic Information Systems Specialist I/II and will report to the Senior Engineer. The ideal candidate is a strategic thinker, system builder, collaborator, and effective in designing and delivering reports and visuals, and giving recommendations to the benefit of various end-users. Expertise in Arc GIS and database systems will be essential for success in this role. Key duties include but are not limited to the following: Maintains and improves the quality of inventory databases of various transportation systems assets. Provides data analytics to support asset management practices and decision making, by identifying service gaps, opportunities for efficiencies, and so on. Supports DOT project delivery or other problem-solving needs through data collection, analysis, and mapping by working together with the GIS team Provides technical support for integration and operation of DOT infrastructure data systems with City’s enterprise data system. Works with vendors to customize software products to meet the Department’s needs Supervises and supports the functions of Geographic Information Systems Specialist I/II staff, whose work tasks may include data entry, data management, mapping, and others. More information on the typical duties can be found in the Class Specifications for Senior Geographic Information Systems Specialist . Minimum Qualifications EDUCATION: A Bachelor's Degree from an accredited college or university in Geographic Information Systems, Engineering, Computer Science, Management Information Systems, Mathematics, Physical Science, Geography, Geology, Urban Planning or closely related field. EXPERIENCE: Two (2) years of increasingly responsible experience in computer programming, geographic information systems or transportation planning, including one (1) year in special and/or asset database management. LICENSES/CERTIFICATES: A GIS or GISP certificate from a certifying body acceptable to the City of San José is highly desirable. ACCEPTABLE SUBSTITUTIONS: Possession of a valid GIS or GISP certificate from a certifying body acceptable to the City of San José may be substituted for one (1) year of experience in computer programming, geographic information systems or transportation planning. EMPLOYMENT ELIGIBILITY: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San José will NOT sponsor, represent, or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. Other Qualifications The ideal candidate will possess the most desirable combination of training, skills, and experience, as demonstrated in past and current employment history. Desirable competencies for this position include: JOB EXPERTISE: Demonstrates knowledge of and experience with applicable GIS data and systems management professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations. CONSTRUCTIVE ENERGIES: A demonstration of energy and drive that comes from within, and a willingness to approach all aspects of work with a generally positive attitude; possessing the inclination to take appropriate action rather than waiting to be told what to do; examples of Constructive Energies include but are not limited to: enthusiasm, honesty, integrity, empathy, dedication, reliable, proactive, respectful, confidence, ethical, and a willingness to help others. COMMUNICATION SKILLS: Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people’s ideas and thoughts. TEAMWORK & INTERPERSONAL SKILLS: Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. PROBLEM SOLVING: Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. INITIATIVE: Exhibits resourceful behaviors toward meeting job objectives; anticipates problems, is proactive, and avoids difficulties by planning ahead; displays willingness to assume extra responsibility and challenges; pursues continuing education opportunities that promotes job performance. SUPERVISION: Sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an appropriate manner to maximize organizational and individual effectiveness. ANALYTICAL THINKING: Approaching a problem or situation by using a logical, systematic, sequential approach. FLEXIBILITY: Makes effective decisions and achieves desired results in the midst of major changes in responsibilities, work processes, timeframes, performance expectations, organizational culture, or work environment. TECHNOLOGY USE/MANAGEMENT: Uses efficient and cost-effective approaches to integrate technology into the workplace and improve program effectiveness. Selection Process The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job specific questions. You must answer all questions to be considered or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. If selected, the Conditional Offer of Employment is contingent upon you providing proof of a valid State of California driver’s license, and an assessment of your California DMV Employer Pull Notice (EPN) as per the DMV Release of Driver Record Information form. Failure to pass the DMV Pull Notice assessment will deem you ineligible for employment. If you have questions about the duties of this position or the selection or hiring processes, please contact Jasmine Medrano at jasmine.medrano@sanjoseca.gov . Additional Information: Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. Please note that applications are currently not accepted through CalOpps or any other third party job board application system. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application. The City of San Jose offers a wide range of core health benefits including Medical, Dental, Vision, Employee Assistance Program, Life Insurance, Disability, and Savings Plans. Please visit the City's benefits page for detailed information on coverage, cost, and dependent coverage. For information on the City’s Retirement Plan(pension for full-time employees), please visit the Office of Retirement Services website . You will be able to view information based on different Sworn/Federated job classification. In additional to the benefits above, there is an additional perks site to explore further benefits of working for the City of San Jose like paid leave, educational reimbursements, and holiday pay are specific to the job classification and union membership. Closing Date/Time: 10/1/2024 11:59 PM Pacific
CALAVERAS COUNTY, CA
San Andreas, California, United States
Position Description Network Specialist I: $28.73 - $34.94 Network Specialist II: $32.19 - $39.14 Under supervision, provides technical expertise, support, management, and administration of networks, servers, databases, PCs and applications in a Microsoft/Cisco network environment. Provides support for users and addresses questions and issues encountered with systems and computer related equipment. Performs related work as required. DISTINGUISHING CHARACTERISTICS: Network Specialist I This is the entry level position for the Network Specialist series. The position requires a foundation in technical computer skills and systems. The position requires strong oral and written communication skills; ability to establish and maintain effective interpersonal relationships at all organizational levels; ability to quickly adapt, learn and apply new skills; ability to provide IT related customer and computer support. The Network Specialist I will demonstrate an aptitude and work ethic that is well suited for a multi-tasking, fast paced environment. Network Specialist II This is a journey level technical position requiring knowledge of, and prior job experience with Microsoft and/or CISCO enterprise production environments. The Network Specialist II will provide support and administration of networks, servers, and databases, along with related equipment and software. The Network Specialist II provides technical support of business applications. The position requires a high degree of technical IT skill in addition to the skills and abilities of the Network Specialist I as listed above. Network Specialist III This is an advanced journey position requiring a high level of knowledge and experience of Microsoft and/or CISCO production environments. The Network Specialist III candidate will have demonstrated abilities to work with limited supervision and will have completed projects of varying size and complexity working as the project lead. The Network Specialist III may have earned industry recognized certifications with Microsoft and/or CISCO. The Network Specialist may have demonstrated experience and skills in Business Process scripting. The Network Specialist III requires a very high degree of technical computer acumen in addition to the skills and abilities of the Network Specialist I/II as listed above. Example of Duties Network Specialist I Provide technical assistance to County departments and staff. Research software, hardware and process solutions. Provide quotes and handles purchasing for end user computer equipment. Maintain an inventory of software and hardware. Monitor ticketing system from receipt of request through ticket life cycle. Provide computer support and performs hands-on fixes for computers and systems. Add new users to servers and software applications. Perform server backups. Install and configure software Provide security support for systems and networks. Assist with technology projects performed by Network Specialists II and III. Network Specialist II In addition to duties of Network Specialist I above: Perform database administration. Perform support functions for Network and Server equipment. Develop internal reporting and management tools for use within IT. Perform basic SQL functions. Monitor networks. Administer core tools for anti-virus and anti-malware. Provide support for and build copper and fiber infrastructure. Provide support and administration of Microsoft Exchange. Provide support and administration of Active Directory. Provide support and administration of County telephone system. Maintain County Web site. Determine application requirements. Provide technical application support. Assist with technology projects performed by Network Specialists III. Network Specialist III In addition to duties of Network Specialist I/II: Perform database administration Provide server support and trouble shooting. Perform router programming. Maintain firewalls. Configure and install backup equipment and software. Manage Microsoft Exchange. Manage Active Directory. Manage County Telecommunications. Administer SQL databases and do custom SQL programming. Maintain network diagram and documentation. Maintain server schematics and associated devices. Manage enterprise storage architecture and associated devices. Develop and support County custom computer programs Minimum Qualifications Knowledge of: Computer hardware repair, installation and maintenance. Help Desk ticketing systems; E-mail systems and spam filters; Peripheral intrusion detection systems, Microsoft Active Directory and Exchange Servers; Virtual Server designs; Cisco Call Managers and IP phone technology; Structured Cabling concepts; IT infrastructure Best Practices; Network monitoring software; Enterprise network concepts and equipment Ability to: Work under general supervision; manage time to meet assigned needs; work effectively with other members of team and other departments; multi-task; review and analyze technology needs; communicate effectively. Skill to: Complete tasks and assignments with deadlines; acquire and maintain a good working knowledge of personal computers; servers; PC operating systems; off-line storage mediums; printers; and, network hardware. Education, Training, and Experience : Network Specialist I High School diploma. One (1) year of experience supporting computer users or supporting IT infrastructure in a networked environment is required Network Specialist II Graduation from an accredited two-year college with an AA or AS Degree in Information Technology or a closely related field and at least one (1) year of full time, paid experience performing duties equivalent to a Network Specialist I is required. Up to two (2) years of full time, paid experience supporting computer users in a networked environment may substitute for the educational training, on a year for year basis. Microsoft certifications (MCSA or MCSE) for Windows Server 2012 or Server Infrastructure may be fully substituted for education requirement. CISCO certifications (CCNA or CCNP) for Routing and Switching or Security or Voice may be fully substituted for education requirement. Network Specialist III Graduation from an accredited two-year college with an AA or AS Degree in Information Technology or a closely related field and at least two (2) years of full time, paid experience performing duties equivalent to a Network Specialist II is required. Up to two (2) years of full time, paid experience performing similar relevant duties may substitute for the educational training, on a year for year basis. Microsoft certifications (MCSA or MCSE) for Windows Server 2012 or Server Infrastructure may be fully substituted for education requirement. CISCO certifications (CCNA or CCNP) for Routing and Switching or Security or Voice may be fully substituted for education requirement. Professional Certifications : Certifications from Microsoft and/or CISCO that attest to technical skills are highly desirable. Special Requirements Valid California driver's license is required. Service Employees International Union Local 1021 For available Health/Dental/Vision insurance please visit the County BENEFITS WEBPAGE. Please note that Extra-hire positions that are benefitted, are only offered our CORE medical plan and are not offered dental or vision. NEW * Assist-To-Own program to help Couny employees purchase a home. Program Highlights: Down Payment Assistance, up to 5.5% of the Total Mortgage Loan. Available with purchase of a primary residence. Variety of Mortgage Loan options (FHA, VA, USDA and Conventional Mortgage Loans). No first-time homebuyer requirement to qualify. Flexible guidelines: Minimum FICO 640; Maximum DTI 50%. Flexible income limits, up to moderate income levels; no income limits for FHA and VA. For more information, vists Calaveras County Assist-to-Own Boot Allowance: $150 or $175 per year and is distributed once a year, in the first full pay period in the month of December. Qualifying Classifications: Registered EH Specialists, EH Techs, OSS Engineers, Fleet Manager, Junior Engineer, Mechanic series, Sheriff's Mechanic, Public Works Inspector, Road Maintenance Worker series, Integrated Waste Worker series, AG Techs, and AG Biologists, and Recycling Program Coordinator I/II, Permit Tech I/II, Engineering Tech I/II assigned to the Rock Creek Landfill facility, and Air Pollution Control Tech. Uniform Allowance: $600 per calendar year split into monthly payments.Payments will be made monthly on the second pay check. Qualifying classifications : Custodian series, facility maintenance worker series, facilities maintenance engineer. Extra-Hire: Extra-hire employees are not eligible for step advances, vacation, seniority rights, holiday pay or other certain employee benefits. They are entitled to 24 hours of sick leave per year and eligilbe for the county's CORE Medical plan but not eligible for dental or vision insurance. Vacation days: 0 - 3 complete years = 80 hours per year. After 6 months you can take your first week. 3 - 10 complete years = 120 hours per year 10 years+ = 160 per year Holidays :14 paid holidays per year. Life Insurance through ReliaStar: $50,000.00 County paid. After 65 years of age, pays out 65%, after 70 years of age ReliaStar pays out 32.5%. Sick Leave: 12 days annual sick leave accrual with unlimited accumulation. Sick leave is accrued at 3.69 hours for each full 80 hours of payroll period. 60 hours of sick leave can be used for immediate family, parent spouse, child or sibling. Merit: After successfully completing twenty-six (26) pay periods, a 3.5% merit increase may be granted.Merit increases may be granted annually thereafter to the top step. Probation Period: New employees remain in a probationary status for 26 pay periods.. Longevity Incentives @ 2.5% for each of the following: 5.5 years (if hired before March 28, 2005) 6 years 10 years 15 years 20 years 25 years Bi-Lingual pay :$75 per month for specific approved job classifications. Flexible Spending: Pre-Tax Medical Reimbursement - Max contribution of $2,500 annually Flexible Spending: Pre-Tax Dependent Care Account - Max contribution of $5,000 annually Section 125 Plan :Additional insurance is available through the Section 125 plan and may be purchased from a representative during open enrollment or by appointment when they are on-site. AFLAC Heart & Stroke Insurance Cancer Insurance Accident Insurance Universal Life Insurance Short Term Disability Insurance ?LEGALSHIELD CALPERS RETIREMENT INFORMATION: CalPERS: CLASSIC MEMBERS: 2% at 55 PEPRA MEMBERS: 2% at 62 Extra-Hire's will be enrolled into Public Agency Retirement System (PARS) unless you are already a member of CalPERS. Additional Retirement Plan: The County offers a 457 Government plan. Employees can contribute u to this deferred compensation plan ( Pre or Post Tax options ).The County utilizes VALIC. Participating employees will receive a County paid match of up to $50 a month. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
Position Description Network Specialist I: $28.73 - $34.94 Network Specialist II: $32.19 - $39.14 Under supervision, provides technical expertise, support, management, and administration of networks, servers, databases, PCs and applications in a Microsoft/Cisco network environment. Provides support for users and addresses questions and issues encountered with systems and computer related equipment. Performs related work as required. DISTINGUISHING CHARACTERISTICS: Network Specialist I This is the entry level position for the Network Specialist series. The position requires a foundation in technical computer skills and systems. The position requires strong oral and written communication skills; ability to establish and maintain effective interpersonal relationships at all organizational levels; ability to quickly adapt, learn and apply new skills; ability to provide IT related customer and computer support. The Network Specialist I will demonstrate an aptitude and work ethic that is well suited for a multi-tasking, fast paced environment. Network Specialist II This is a journey level technical position requiring knowledge of, and prior job experience with Microsoft and/or CISCO enterprise production environments. The Network Specialist II will provide support and administration of networks, servers, and databases, along with related equipment and software. The Network Specialist II provides technical support of business applications. The position requires a high degree of technical IT skill in addition to the skills and abilities of the Network Specialist I as listed above. Network Specialist III This is an advanced journey position requiring a high level of knowledge and experience of Microsoft and/or CISCO production environments. The Network Specialist III candidate will have demonstrated abilities to work with limited supervision and will have completed projects of varying size and complexity working as the project lead. The Network Specialist III may have earned industry recognized certifications with Microsoft and/or CISCO. The Network Specialist may have demonstrated experience and skills in Business Process scripting. The Network Specialist III requires a very high degree of technical computer acumen in addition to the skills and abilities of the Network Specialist I/II as listed above. Example of Duties Network Specialist I Provide technical assistance to County departments and staff. Research software, hardware and process solutions. Provide quotes and handles purchasing for end user computer equipment. Maintain an inventory of software and hardware. Monitor ticketing system from receipt of request through ticket life cycle. Provide computer support and performs hands-on fixes for computers and systems. Add new users to servers and software applications. Perform server backups. Install and configure software Provide security support for systems and networks. Assist with technology projects performed by Network Specialists II and III. Network Specialist II In addition to duties of Network Specialist I above: Perform database administration. Perform support functions for Network and Server equipment. Develop internal reporting and management tools for use within IT. Perform basic SQL functions. Monitor networks. Administer core tools for anti-virus and anti-malware. Provide support for and build copper and fiber infrastructure. Provide support and administration of Microsoft Exchange. Provide support and administration of Active Directory. Provide support and administration of County telephone system. Maintain County Web site. Determine application requirements. Provide technical application support. Assist with technology projects performed by Network Specialists III. Network Specialist III In addition to duties of Network Specialist I/II: Perform database administration Provide server support and trouble shooting. Perform router programming. Maintain firewalls. Configure and install backup equipment and software. Manage Microsoft Exchange. Manage Active Directory. Manage County Telecommunications. Administer SQL databases and do custom SQL programming. Maintain network diagram and documentation. Maintain server schematics and associated devices. Manage enterprise storage architecture and associated devices. Develop and support County custom computer programs Minimum Qualifications Knowledge of: Computer hardware repair, installation and maintenance. Help Desk ticketing systems; E-mail systems and spam filters; Peripheral intrusion detection systems, Microsoft Active Directory and Exchange Servers; Virtual Server designs; Cisco Call Managers and IP phone technology; Structured Cabling concepts; IT infrastructure Best Practices; Network monitoring software; Enterprise network concepts and equipment Ability to: Work under general supervision; manage time to meet assigned needs; work effectively with other members of team and other departments; multi-task; review and analyze technology needs; communicate effectively. Skill to: Complete tasks and assignments with deadlines; acquire and maintain a good working knowledge of personal computers; servers; PC operating systems; off-line storage mediums; printers; and, network hardware. Education, Training, and Experience : Network Specialist I High School diploma. One (1) year of experience supporting computer users or supporting IT infrastructure in a networked environment is required Network Specialist II Graduation from an accredited two-year college with an AA or AS Degree in Information Technology or a closely related field and at least one (1) year of full time, paid experience performing duties equivalent to a Network Specialist I is required. Up to two (2) years of full time, paid experience supporting computer users in a networked environment may substitute for the educational training, on a year for year basis. Microsoft certifications (MCSA or MCSE) for Windows Server 2012 or Server Infrastructure may be fully substituted for education requirement. CISCO certifications (CCNA or CCNP) for Routing and Switching or Security or Voice may be fully substituted for education requirement. Network Specialist III Graduation from an accredited two-year college with an AA or AS Degree in Information Technology or a closely related field and at least two (2) years of full time, paid experience performing duties equivalent to a Network Specialist II is required. Up to two (2) years of full time, paid experience performing similar relevant duties may substitute for the educational training, on a year for year basis. Microsoft certifications (MCSA or MCSE) for Windows Server 2012 or Server Infrastructure may be fully substituted for education requirement. CISCO certifications (CCNA or CCNP) for Routing and Switching or Security or Voice may be fully substituted for education requirement. Professional Certifications : Certifications from Microsoft and/or CISCO that attest to technical skills are highly desirable. Special Requirements Valid California driver's license is required. Service Employees International Union Local 1021 For available Health/Dental/Vision insurance please visit the County BENEFITS WEBPAGE. Please note that Extra-hire positions that are benefitted, are only offered our CORE medical plan and are not offered dental or vision. NEW * Assist-To-Own program to help Couny employees purchase a home. Program Highlights: Down Payment Assistance, up to 5.5% of the Total Mortgage Loan. Available with purchase of a primary residence. Variety of Mortgage Loan options (FHA, VA, USDA and Conventional Mortgage Loans). No first-time homebuyer requirement to qualify. Flexible guidelines: Minimum FICO 640; Maximum DTI 50%. Flexible income limits, up to moderate income levels; no income limits for FHA and VA. For more information, vists Calaveras County Assist-to-Own Boot Allowance: $150 or $175 per year and is distributed once a year, in the first full pay period in the month of December. Qualifying Classifications: Registered EH Specialists, EH Techs, OSS Engineers, Fleet Manager, Junior Engineer, Mechanic series, Sheriff's Mechanic, Public Works Inspector, Road Maintenance Worker series, Integrated Waste Worker series, AG Techs, and AG Biologists, and Recycling Program Coordinator I/II, Permit Tech I/II, Engineering Tech I/II assigned to the Rock Creek Landfill facility, and Air Pollution Control Tech. Uniform Allowance: $600 per calendar year split into monthly payments.Payments will be made monthly on the second pay check. Qualifying classifications : Custodian series, facility maintenance worker series, facilities maintenance engineer. Extra-Hire: Extra-hire employees are not eligible for step advances, vacation, seniority rights, holiday pay or other certain employee benefits. They are entitled to 24 hours of sick leave per year and eligilbe for the county's CORE Medical plan but not eligible for dental or vision insurance. Vacation days: 0 - 3 complete years = 80 hours per year. After 6 months you can take your first week. 3 - 10 complete years = 120 hours per year 10 years+ = 160 per year Holidays :14 paid holidays per year. Life Insurance through ReliaStar: $50,000.00 County paid. After 65 years of age, pays out 65%, after 70 years of age ReliaStar pays out 32.5%. Sick Leave: 12 days annual sick leave accrual with unlimited accumulation. Sick leave is accrued at 3.69 hours for each full 80 hours of payroll period. 60 hours of sick leave can be used for immediate family, parent spouse, child or sibling. Merit: After successfully completing twenty-six (26) pay periods, a 3.5% merit increase may be granted.Merit increases may be granted annually thereafter to the top step. Probation Period: New employees remain in a probationary status for 26 pay periods.. Longevity Incentives @ 2.5% for each of the following: 5.5 years (if hired before March 28, 2005) 6 years 10 years 15 years 20 years 25 years Bi-Lingual pay :$75 per month for specific approved job classifications. Flexible Spending: Pre-Tax Medical Reimbursement - Max contribution of $2,500 annually Flexible Spending: Pre-Tax Dependent Care Account - Max contribution of $5,000 annually Section 125 Plan :Additional insurance is available through the Section 125 plan and may be purchased from a representative during open enrollment or by appointment when they are on-site. AFLAC Heart & Stroke Insurance Cancer Insurance Accident Insurance Universal Life Insurance Short Term Disability Insurance ?LEGALSHIELD CALPERS RETIREMENT INFORMATION: CalPERS: CLASSIC MEMBERS: 2% at 55 PEPRA MEMBERS: 2% at 62 Extra-Hire's will be enrolled into Public Agency Retirement System (PARS) unless you are already a member of CalPERS. Additional Retirement Plan: The County offers a 457 Government plan. Employees can contribute u to this deferred compensation plan ( Pre or Post Tax options ).The County utilizes VALIC. Participating employees will receive a County paid match of up to $50 a month. Closing Date/Time: Continuous
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Digital Marketing Specialist SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department College of Professional & Global Education Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0) Work Schedule Monday - Friday; 8:00am - 5:00pm Anticipated Hiring Range $6,180.00 - $6,866.00 Per Month ($74,160 - $82,392 Annually) Salary is commensurate with experience. Position Summary The digital marketing specialist reports to the Director of Marketing and Communications as a member of the marketing team. The specialist provides lead work for dynamic features and forms on the CPaGE website, management of the marketing automation platform, integrating customer relationship management (CRM), marketing automation and email marketing, and management and reporting of marketing analytics, including GA4. The digital marketing specialist works closely with the CPaGE web designer and Information Technology Services (ITS) to ensure web functionality is current and in compliance with all SF State and CSU policies. The specialist works closely with ITS and the CPaGE business analyst to ensure seamless integration of Campus Solutions and other databases with the website. Position Information Marketing Automation Platform Management Collaborates with content specialist to manage email nurture campaigns and timely enrollment emails. Creates campaigns, tags, engagement programs, forms, dynamic content, segmented lists and automations. Works closely with business analyst and/or CRM administrator to connect prospects to enrollees. Research improvements in marketing automation platform application at CPaGE. Manages all prospect lists, including importing prospects from forms, digital advertising and other external sources. Website Content Creates dynamic website architecture and implements new user features in accordance with best practices. Integrates current and emerging web applications into website design. Creates forms using advanced features in Qualtrics and/or other relevant software. Works with leadership team as needed to enhance website functionality in accordance with college’s tactical decisions and strategic goals. Collaborates with ITS and Academic Technology (AT) to ensure CPaGE compliance with University and CSU IT policies and procedures. Analytics Management and Reporting Builds/manages custom reports and dashboards (GA4, Engagement Studio, Looker Studio, etc.). Creates reports for stakeholders to assess enrollment and marketing strategies. Provides input and consultation to marketing and other teams around leveraging analytics and emerging technologies. Collaborate with business analyst on student information system queries. Collaborates with external marketing agencies/vendors on reporting. Other Duties as Assigned Minimum Qualifications To enter this classification, a foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Bachelor’s degree in business, computer science, or related fields Knowledge of higher education enrollment and student information systems (Campus Solutions, Slate, Cal State Apply, preferable) Experience working collaboratively with various departments and stakeholders Core Competencies - embody the following competencies: CRM and marketing automation platform administration experience (e.g., Salesforce, SFMC) Experience in dynamic web production and information design and delivery Demonstrated ability to create, maintain and improve dynamic (database-driven) websites Experience with current versions of HTML and its derivatives Ability to request appropriate queries and pull data for website, mailing lists and reports Demonstrated experience managing data collection and website traffic analysis tools (GA4, GTM) and preparing reporting dashboards such as Looker Studio Excellent attention to detail, organization and project management skills Effective oral, written and nonverbal communication skills Experience supporting lead-generation marketing campaigns, preferably in higher education The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017, as a condition of employment Environmental/Physical/Special This position requires working in the office a minimum of three days a week. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Sep 19 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Sep 23, 2024
Working Title Digital Marketing Specialist SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department College of Professional & Global Education Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0) Work Schedule Monday - Friday; 8:00am - 5:00pm Anticipated Hiring Range $6,180.00 - $6,866.00 Per Month ($74,160 - $82,392 Annually) Salary is commensurate with experience. Position Summary The digital marketing specialist reports to the Director of Marketing and Communications as a member of the marketing team. The specialist provides lead work for dynamic features and forms on the CPaGE website, management of the marketing automation platform, integrating customer relationship management (CRM), marketing automation and email marketing, and management and reporting of marketing analytics, including GA4. The digital marketing specialist works closely with the CPaGE web designer and Information Technology Services (ITS) to ensure web functionality is current and in compliance with all SF State and CSU policies. The specialist works closely with ITS and the CPaGE business analyst to ensure seamless integration of Campus Solutions and other databases with the website. Position Information Marketing Automation Platform Management Collaborates with content specialist to manage email nurture campaigns and timely enrollment emails. Creates campaigns, tags, engagement programs, forms, dynamic content, segmented lists and automations. Works closely with business analyst and/or CRM administrator to connect prospects to enrollees. Research improvements in marketing automation platform application at CPaGE. Manages all prospect lists, including importing prospects from forms, digital advertising and other external sources. Website Content Creates dynamic website architecture and implements new user features in accordance with best practices. Integrates current and emerging web applications into website design. Creates forms using advanced features in Qualtrics and/or other relevant software. Works with leadership team as needed to enhance website functionality in accordance with college’s tactical decisions and strategic goals. Collaborates with ITS and Academic Technology (AT) to ensure CPaGE compliance with University and CSU IT policies and procedures. Analytics Management and Reporting Builds/manages custom reports and dashboards (GA4, Engagement Studio, Looker Studio, etc.). Creates reports for stakeholders to assess enrollment and marketing strategies. Provides input and consultation to marketing and other teams around leveraging analytics and emerging technologies. Collaborate with business analyst on student information system queries. Collaborates with external marketing agencies/vendors on reporting. Other Duties as Assigned Minimum Qualifications To enter this classification, a foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Bachelor’s degree in business, computer science, or related fields Knowledge of higher education enrollment and student information systems (Campus Solutions, Slate, Cal State Apply, preferable) Experience working collaboratively with various departments and stakeholders Core Competencies - embody the following competencies: CRM and marketing automation platform administration experience (e.g., Salesforce, SFMC) Experience in dynamic web production and information design and delivery Demonstrated ability to create, maintain and improve dynamic (database-driven) websites Experience with current versions of HTML and its derivatives Ability to request appropriate queries and pull data for website, mailing lists and reports Demonstrated experience managing data collection and website traffic analysis tools (GA4, GTM) and preparing reporting dashboards such as Looker Studio Excellent attention to detail, organization and project management skills Effective oral, written and nonverbal communication skills Experience supporting lead-generation marketing campaigns, preferably in higher education The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017, as a condition of employment Environmental/Physical/Special This position requires working in the office a minimum of three days a week. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Sep 19 2024 Pacific Daylight Time Applications close: Closing Date/Time:
MANHATTAN BEACH, CA
Manhattan Beach, California, United States
JOB SUMMARY The City of Manhattan Beach is actively seeking a knowledgeable, supportive, and compassionate Technology Specialist to join our dynamic team in the Information Technology Department. If you are passionate about excellent service and technology, join our team and enjoy the Manhattan Beach City ocean view! JOB SUMMARY Under general supervision, installs and maintains computer systems, network and related equipment; performs technical and administrative work in administering the City’s and/or public safety’s network infrastructure and information systems, and does related work as required. ESSENTIAL DUTIES The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the class. Installs, upgrades, troubleshoots and maintains Citywide Windows network and Windows operating system and Office Suite based computer hardware, software and applications. Maintains and supports the City's digital presence (social media, government cable channel, Internet and Intranet web sites); works closely with city departments in the content, upkeep, and maintenance of City web pages. Provides technical assistance and support for end user compute resources (i.e. desktop, laptop, tablet, mobile phone, etc.), including answering calls and resolving trouble tickets. Performs system and network administration functions such as user adds, moves and deletes, backup and restore, preventive maintenance, print queue support, upgrades, etc. Provides tier 1 support of departmental applications and takes corrective action as required or escalates to Senior Technology Specialists, Applications Analysts, Network Administrators, or Technology Systems Engineer. Maintains end user computer asset inventory management of desktops, laptops, mobile phone, tablets, printers, components, and desktop software licenses; administer procurements and deployment. Supports end user computer (i.e. desktop, laptop, mobile phones, tablets, etc.) technology refreshment using automated deployment tools and established processes. Maintains user and technical documentation; prepare reports; and other related information as required. Provides on-call support on a rotational basis. Provides support of public meeting broadcasts. Perform other office related duties as assigned. MINIMUM QUALIFICATION GUIDELINES Education/Training/Experience: A Bachelor’s degree in Information Technology or a related field AND three (3) years of technical experience in performing a full range of computer support and networking activities with direct customer contact and service is required. Experience in operating and maintaining computers within a networked environment, running Windows and Microsoft Office is required. Licenses/Certificates/Special Requirements: A valid California driver’s license is required at time of employment. May be required to work shifts, weekends, and/or holidays. In accordance with California Government Code Section 3100, City of Manhattan Beach employees, in the event of a disaster, are considered disaster service workers and may be asked to protect the health, safety, lives, and property of the people of the State. Knowledge of: Computers and peripheral equipment including operating systems and basic operations functions, system and memory configurations and software currently in use by the City; operation of local area networks (LAN) and wide area networks (WAN); computer programming in languages currently in use by the City; data processing terminology; data communications equipment and networks; safety precautions necessary when working in a data processing environment; methods, materials and equipment used for installing and cleaning computers and peripheral equipment; proper English usage, spelling, grammar and punctuation; City policies and procedures affecting departmental operations; public relations and customer service techniques, including telephone etiquette; City and departmental strategic goals and objectives; applicable local, state and federal laws and regulations. Ability to: Install, operate, configure, diagnose and repair computers, related software and peripheral equipment; monitor activity and components of data communications network; detect software and hardware malfunctions and regulate the quality of printed output; load and unload magnetic media on tape and disk drives; determine users needs and problems, understand program requirements and develop effective solutions; prepare documentation materials using proper spelling, grammar and punctuation; read and understand software documentation and present technical concepts and procedures; assist in the preparation of program estimates and meet deadlines; act independently, exercise sound judgement within established guidelines and maintain confidentiality; learn and utilize new skills and information to improve job performance and efficiency; shift priorities as departmental workload demands require; lift and move a minimum of 25 pounds; analyze problems and offer recommendations; communicate effectively orally and in writing; establish and maintain good working relationships with coworkers and supervisors; follow verbal and written instruction and work cooperatively with others. APPLICATION & SELECTION PROCESS Application filing deadline is Friday, October 4, 2024. All applicants will be screened in relation to the criteria outlined in this job announcement. Candidates will be reviewed and only those candidates determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process. Meeting the minimum requirements listed in this job announcement does not guarantee advancement in subsequent phases of the selection process. The selection process may be changed as deemed necessary by the City Human Resources Department. The selection process will consist of the following component and weight: Oral Interview (100%) * The Oral Interview is tentatively scheduled on Thursday, October 24, 2024. If you need special assistance in the recruitment process please contact the Human Resources Department at (310) 802-5258. NOTE: A drug test and background check may be administered as part of the pre-employment medical exam. The provisions of this brochure do not constitute a contract, express or implied, and any provisions contained in this bulletin may be modified or revoked without notice. The City of Manhattan Beach offers a generous benefits package to full-time and eligible employees including PERS medical plans, dental, vision, long-term and short-term disability, tuition reimbursement, and more. _______________________________________________________________________ To see detailed information about Teamsters bargaining unit benefits, please visit our benefit page on the City's official website. _______________________________________________________________________ Part-time employees are enrolled in PARS (Public Alternate Retirement System). All part-time and seasonal employees contribute 7.5% each pay period on a pre-tax basis. If an employee reaches 1,000 hours within a fiscal year (July 1st to June 30th) or is already a CalPERS member, then they are enrolled in CalPERS (Public Employees Retirement System). The City complies with California Labor Code 245-249 by providing paid sick leave for part-time hourly employees accordingly. The City of Manhattan Beach does not provide medical/dental/vision benefits to part-time employees. Eligible employees enrolled in CalPERS may opt into a CalPERS medical plan. Closing Date/Time: 10/4/2024 11:59 PM Pacific
Sep 26, 2024
Full Time
JOB SUMMARY The City of Manhattan Beach is actively seeking a knowledgeable, supportive, and compassionate Technology Specialist to join our dynamic team in the Information Technology Department. If you are passionate about excellent service and technology, join our team and enjoy the Manhattan Beach City ocean view! JOB SUMMARY Under general supervision, installs and maintains computer systems, network and related equipment; performs technical and administrative work in administering the City’s and/or public safety’s network infrastructure and information systems, and does related work as required. ESSENTIAL DUTIES The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the class. Installs, upgrades, troubleshoots and maintains Citywide Windows network and Windows operating system and Office Suite based computer hardware, software and applications. Maintains and supports the City's digital presence (social media, government cable channel, Internet and Intranet web sites); works closely with city departments in the content, upkeep, and maintenance of City web pages. Provides technical assistance and support for end user compute resources (i.e. desktop, laptop, tablet, mobile phone, etc.), including answering calls and resolving trouble tickets. Performs system and network administration functions such as user adds, moves and deletes, backup and restore, preventive maintenance, print queue support, upgrades, etc. Provides tier 1 support of departmental applications and takes corrective action as required or escalates to Senior Technology Specialists, Applications Analysts, Network Administrators, or Technology Systems Engineer. Maintains end user computer asset inventory management of desktops, laptops, mobile phone, tablets, printers, components, and desktop software licenses; administer procurements and deployment. Supports end user computer (i.e. desktop, laptop, mobile phones, tablets, etc.) technology refreshment using automated deployment tools and established processes. Maintains user and technical documentation; prepare reports; and other related information as required. Provides on-call support on a rotational basis. Provides support of public meeting broadcasts. Perform other office related duties as assigned. MINIMUM QUALIFICATION GUIDELINES Education/Training/Experience: A Bachelor’s degree in Information Technology or a related field AND three (3) years of technical experience in performing a full range of computer support and networking activities with direct customer contact and service is required. Experience in operating and maintaining computers within a networked environment, running Windows and Microsoft Office is required. Licenses/Certificates/Special Requirements: A valid California driver’s license is required at time of employment. May be required to work shifts, weekends, and/or holidays. In accordance with California Government Code Section 3100, City of Manhattan Beach employees, in the event of a disaster, are considered disaster service workers and may be asked to protect the health, safety, lives, and property of the people of the State. Knowledge of: Computers and peripheral equipment including operating systems and basic operations functions, system and memory configurations and software currently in use by the City; operation of local area networks (LAN) and wide area networks (WAN); computer programming in languages currently in use by the City; data processing terminology; data communications equipment and networks; safety precautions necessary when working in a data processing environment; methods, materials and equipment used for installing and cleaning computers and peripheral equipment; proper English usage, spelling, grammar and punctuation; City policies and procedures affecting departmental operations; public relations and customer service techniques, including telephone etiquette; City and departmental strategic goals and objectives; applicable local, state and federal laws and regulations. Ability to: Install, operate, configure, diagnose and repair computers, related software and peripheral equipment; monitor activity and components of data communications network; detect software and hardware malfunctions and regulate the quality of printed output; load and unload magnetic media on tape and disk drives; determine users needs and problems, understand program requirements and develop effective solutions; prepare documentation materials using proper spelling, grammar and punctuation; read and understand software documentation and present technical concepts and procedures; assist in the preparation of program estimates and meet deadlines; act independently, exercise sound judgement within established guidelines and maintain confidentiality; learn and utilize new skills and information to improve job performance and efficiency; shift priorities as departmental workload demands require; lift and move a minimum of 25 pounds; analyze problems and offer recommendations; communicate effectively orally and in writing; establish and maintain good working relationships with coworkers and supervisors; follow verbal and written instruction and work cooperatively with others. APPLICATION & SELECTION PROCESS Application filing deadline is Friday, October 4, 2024. All applicants will be screened in relation to the criteria outlined in this job announcement. Candidates will be reviewed and only those candidates determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process. Meeting the minimum requirements listed in this job announcement does not guarantee advancement in subsequent phases of the selection process. The selection process may be changed as deemed necessary by the City Human Resources Department. The selection process will consist of the following component and weight: Oral Interview (100%) * The Oral Interview is tentatively scheduled on Thursday, October 24, 2024. If you need special assistance in the recruitment process please contact the Human Resources Department at (310) 802-5258. NOTE: A drug test and background check may be administered as part of the pre-employment medical exam. The provisions of this brochure do not constitute a contract, express or implied, and any provisions contained in this bulletin may be modified or revoked without notice. The City of Manhattan Beach offers a generous benefits package to full-time and eligible employees including PERS medical plans, dental, vision, long-term and short-term disability, tuition reimbursement, and more. _______________________________________________________________________ To see detailed information about Teamsters bargaining unit benefits, please visit our benefit page on the City's official website. _______________________________________________________________________ Part-time employees are enrolled in PARS (Public Alternate Retirement System). All part-time and seasonal employees contribute 7.5% each pay period on a pre-tax basis. If an employee reaches 1,000 hours within a fiscal year (July 1st to June 30th) or is already a CalPERS member, then they are enrolled in CalPERS (Public Employees Retirement System). The City complies with California Labor Code 245-249 by providing paid sick leave for part-time hourly employees accordingly. The City of Manhattan Beach does not provide medical/dental/vision benefits to part-time employees. Eligible employees enrolled in CalPERS may opt into a CalPERS medical plan. Closing Date/Time: 10/4/2024 11:59 PM Pacific
Contra Costa County, CA
Concord, California, United States
The Position **This job posting will remain open until all positions are filled. We encourage interested individuals to apply immediately ** The Board of Supervisors have authorized the following future salary increases: 5% on July 1, 2023 | 5% on July 1, 2024 | 5% on July 1, 2025 The Contra Costa County Health Services Department is offering an excellent employment opportunity for qualified individuals interested in the Environmental Health Specialist I position. The department currently has two (2) vacancies in the Environmental Health Division located in Concord, CA. You will be required to travel to various locations within Contra Costa County, and work on-call and on weekends as needed. Contra Costa Environmental Health is the prevention, preservation, and improvement of environmental factors affecting the health and safety of our community. It comprises a wide variety of programs designed to protect and promote the health of the people of Contra Costa County by regulating food, drinking water, sewage disposal, solid waste handling, and other matters. Legal authority to operate these programs is derived from the Health and Safety Code, Government Code, Public Resources Code, Water Code, and California Code of Regulations. We are looking for someone who is: Able to clearly communicate concepts and directions both verbally and in writing to the public and public officials Assertive and able to conduct enforcement and other tasks confidently with minimum supervision Able to provide and promote excellent customer service for both internal and external customers Able to prepare clear and concise reports Organized, can budget time effectively, and prioritize duties to ensure that all assignments are completed by established deadlines What you will typically be responsible for: Conducting inspections and completing relevant inspection reports Providing excellent customer service when conducting tasks and responding to inquiries Completing review and approval of various documents, applications, and plans Investigating various complaints related to the codes Environmental Health enforces Taking enforcement action for non-compliance Accurately interpreting codes and appropriate enforcement based on those codes Providing education to operators and the public Collecting samples for laboratory tests A few reasons you might love this job: You will enjoy interacting with others and helping them succeed You will be out in the field for approximately 80% of your day You will get to collaborate with other agencies when working on various tasks The field of Environmental Health is very broad; there will be opportunities to learn new subjects and programs You will serve an integral part in protecting public health and the environment A few challenges you might face in this job: You will need to communicate effectively to gain voluntary compliance You will be de-escalating situations when dealing with an irate customer You will need to learn regulatory code sections and apply them to enforcement actions Competencies Required: Critical Thinking: Analytically and logically evaluating information, propositions, and claims Delivering Results: Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks Reading Comprehension: Understanding and using written information Legal & Regulatory Navigation: Understanding, interpreting, and ensuring compliance with laws and regulations Using Technology: Working with electronic hardware and software applications Attention to Detail: Focusing on the details of work content, work steps, and final work products Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability Oral Communication: Engaging effectively in dialogue Writing: Communicating effectively in writing Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace Political & Organizational Savvy: Working skillfully with politics, procedures, and protocols across organizational levels and boundaries To read the complete job description, please visit the website: https://www.cccounty.us/hr . The eligible list established from this recruitment may remain in effect for six (6) months. Minimum Qualifications License: Possession of a valid California Motor Vehicle Operator’s License. Out of state valid Motor Vehicle Operator’s License will be accepted throughout the application process. Education: Possession of a bachelor’s degree from an accredited college or university with a major in an environmental health or science curriculum which meets the education requirements of the California State Department of Health for Registration as an Environmental Health Specialist. Certificate: Possession of a valid certificate of registration as an Environmental Health Specialist issued by the State of California. Desirable Qualifications: Training on dealing with difficult people, de-escalating situations, or similar subjects Experience and training writing reports and other correspondence from scratch Selection Process Application Filing and Evaluation: Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. Training and Experience Evaluation: At the time of filing, within the supplemental questionnaire, candidates will be required to complete a training and experience questionnaire. Candidates that clearly meet the minimum qualifications, as described above, will have their training and experience responses evaluated. The training and experience questionnaire is designed to measure candidate’s relevant education, training, and/or experience as it relates to the Environmental Health Specialist I classification. ( Weighted 100% ). The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment questions, please contact Health Services Personnel, Recruitment Team at Exams@cchealth.org . For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1-855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
Jul 14, 2024
Full Time
The Position **This job posting will remain open until all positions are filled. We encourage interested individuals to apply immediately ** The Board of Supervisors have authorized the following future salary increases: 5% on July 1, 2023 | 5% on July 1, 2024 | 5% on July 1, 2025 The Contra Costa County Health Services Department is offering an excellent employment opportunity for qualified individuals interested in the Environmental Health Specialist I position. The department currently has two (2) vacancies in the Environmental Health Division located in Concord, CA. You will be required to travel to various locations within Contra Costa County, and work on-call and on weekends as needed. Contra Costa Environmental Health is the prevention, preservation, and improvement of environmental factors affecting the health and safety of our community. It comprises a wide variety of programs designed to protect and promote the health of the people of Contra Costa County by regulating food, drinking water, sewage disposal, solid waste handling, and other matters. Legal authority to operate these programs is derived from the Health and Safety Code, Government Code, Public Resources Code, Water Code, and California Code of Regulations. We are looking for someone who is: Able to clearly communicate concepts and directions both verbally and in writing to the public and public officials Assertive and able to conduct enforcement and other tasks confidently with minimum supervision Able to provide and promote excellent customer service for both internal and external customers Able to prepare clear and concise reports Organized, can budget time effectively, and prioritize duties to ensure that all assignments are completed by established deadlines What you will typically be responsible for: Conducting inspections and completing relevant inspection reports Providing excellent customer service when conducting tasks and responding to inquiries Completing review and approval of various documents, applications, and plans Investigating various complaints related to the codes Environmental Health enforces Taking enforcement action for non-compliance Accurately interpreting codes and appropriate enforcement based on those codes Providing education to operators and the public Collecting samples for laboratory tests A few reasons you might love this job: You will enjoy interacting with others and helping them succeed You will be out in the field for approximately 80% of your day You will get to collaborate with other agencies when working on various tasks The field of Environmental Health is very broad; there will be opportunities to learn new subjects and programs You will serve an integral part in protecting public health and the environment A few challenges you might face in this job: You will need to communicate effectively to gain voluntary compliance You will be de-escalating situations when dealing with an irate customer You will need to learn regulatory code sections and apply them to enforcement actions Competencies Required: Critical Thinking: Analytically and logically evaluating information, propositions, and claims Delivering Results: Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks Reading Comprehension: Understanding and using written information Legal & Regulatory Navigation: Understanding, interpreting, and ensuring compliance with laws and regulations Using Technology: Working with electronic hardware and software applications Attention to Detail: Focusing on the details of work content, work steps, and final work products Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability Oral Communication: Engaging effectively in dialogue Writing: Communicating effectively in writing Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace Political & Organizational Savvy: Working skillfully with politics, procedures, and protocols across organizational levels and boundaries To read the complete job description, please visit the website: https://www.cccounty.us/hr . The eligible list established from this recruitment may remain in effect for six (6) months. Minimum Qualifications License: Possession of a valid California Motor Vehicle Operator’s License. Out of state valid Motor Vehicle Operator’s License will be accepted throughout the application process. Education: Possession of a bachelor’s degree from an accredited college or university with a major in an environmental health or science curriculum which meets the education requirements of the California State Department of Health for Registration as an Environmental Health Specialist. Certificate: Possession of a valid certificate of registration as an Environmental Health Specialist issued by the State of California. Desirable Qualifications: Training on dealing with difficult people, de-escalating situations, or similar subjects Experience and training writing reports and other correspondence from scratch Selection Process Application Filing and Evaluation: Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. Training and Experience Evaluation: At the time of filing, within the supplemental questionnaire, candidates will be required to complete a training and experience questionnaire. Candidates that clearly meet the minimum qualifications, as described above, will have their training and experience responses evaluated. The training and experience questionnaire is designed to measure candidate’s relevant education, training, and/or experience as it relates to the Environmental Health Specialist I classification. ( Weighted 100% ). The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment questions, please contact Health Services Personnel, Recruitment Team at Exams@cchealth.org . For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1-855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
California State University, Chico
400 West 1st Street, Chico, CA 95929, USA
Our Commitment to Equity, Diversity, and Inclusion: California State University (CSU), Chico is a comprehensive and residential public university, holding Hispanic-Serving Institution (HSI) designation. Chico State operates as part of the 23-campus CSU system, which educates the most ethnically, economically, and academically diverse student body in the nation. The University enrolls over 15,000 students, with over half identifying as first-generation college students. Chico State is committed to recruiting outstanding candidates who reflect the intersectional identities of our student body. The ideal candidate will embrace our values predicated on the primacy of student success and the elimination of equity gaps, have demonstrated experience working with diverse populations, and will contribute to policies, programs, and practices that support an inclusive, accessible, and equitable learning and working environment. Black, Indigenous, People of Color, veterans, and those with diverse abilities are encouraged to apply. Job/Department Summary: Under the direction of the Library Dean, the Information Technology Consultant oversees the Library Systems Unit, providing lead work direction and project management of technology-related library projects. This dynamic position works as part of a team to implement library initiatives as well as independently to complete assigned tasks. Tasks include improving technology efficiencies, keeping up with and evaluating library technology trends, setting priorities for library technology implementation, and ensuring library systems are updated and maintained. This individual serves as the work lead for the Library Systems Unit encompassing library hardware and software and the library website. The Library Technology Specialist serves as the administrator for several Library Systems and works with other library units to ensure proper configuration. Acts as a liaison to campus for IT related projects. Required Education and Experience: The qualifications listed above would normally be obtained by a bachelor’s degree in computer science, information systems educational technology, communications or job-related field or similar certified coursework in applicable fields of study. AND Three years of full-time job-related experience. OR An equivalent combination of job-related experience and education providing the advanced and comprehensive knowledge of the required technical specialty. Preferences: Preference may be given to applicants with the following as they may be considered specialized skills: Bilingual Lead work duties Server experience Security knowledge Knowledge of multiple operating systems Master’s in library and information science Experience with library systems- Alma, ILLiad, EZproxy, Primo, Springshare Time Base: Full-time Pay Plan: 12/12 Work Schedule: Mon-Fri 8:00am-5:00pm, Summer: Mon-Thurs 7:00am-5:30pm CSU Classification Salary Range: $88,452 - $171,288 per year. Benefits: This position qualifies for benefits including tuition fee waiver (if eligible). CSU, Chico offers a number of benefits to its employees (e.g., sick leave, vacation, health insurance). For more information please visit https://www.calstate.edu/csu-system/careers/benefits/Documents/employee-benefits-summary.pdf Additional Information: California State University, Chico, in accordance with CSU policy, requires that the successful candidate complete a background check (including a criminal records check, sexual offender registry check, and/or fingerprinting) prior to assuming this position. Failure to satisfactorily complete or pass the background check may impact the job offer or continued employment of current CSU employees who apply for posted positions identified as sensitive. This position is considered a sensitive position based on CSU guidelines. About Chico State: Graduate and undergraduate programs boast high-quality research experiences, exceptional faculty mentoring, and civic and global engagement opportunities. The campus motto, “Today Decides Tomorrow,” is brought to life by inclusive pedagogy, experiential learning, and co-curricular programming. The Chico Experience prepares students to be critical thinkers, engaged citizens, and inspired stewards of environmental, social, and economic resources. Together, they will become leaders solving the challenges of the 21st century. The campus is located in Northern California, 90 minutes from the state capital, Sacramento, and a three-hour drive from the San Francisco Bay Area. Chico offers year-round natural beauty, outdoor leisure activities, and a thriving arts, music, and events scene. We acknowledge and are mindful that Chico State stands on lands that were originally occupied by the first people of this area, the Mechoopda, and we recognize their distinctive spiritual relationship with this land, the flora, the fauna, and the waters that run through campus. We are humbled that our campus resides upon sacred lands that since time immemorial have sustained the Mechoopda people and continue to do so today. The University is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Chico State is not a sponsoring agency for staff and management positions (i.e. H-1B Visas). CSU, Chico's Annual Security Report includes summaries of institutional policy relating to campus safety, drug and alcohol use, sexual assault, and other matters. The report is published in compliance with the Clery Act and includes three years of certain crime statistics that occurred in Clery Act defined geography. A paper copy of the report may be requested in person at CSU, Chico Police Department or by calling 530-898-5555 . It is also available on the web at Annual Security & Fire Safety Report . Open Until Filled (Review of Applications will begin 10/08/24. Applications received after that date may be considered.) Advertised: Sep 24 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Sep 25, 2024
Our Commitment to Equity, Diversity, and Inclusion: California State University (CSU), Chico is a comprehensive and residential public university, holding Hispanic-Serving Institution (HSI) designation. Chico State operates as part of the 23-campus CSU system, which educates the most ethnically, economically, and academically diverse student body in the nation. The University enrolls over 15,000 students, with over half identifying as first-generation college students. Chico State is committed to recruiting outstanding candidates who reflect the intersectional identities of our student body. The ideal candidate will embrace our values predicated on the primacy of student success and the elimination of equity gaps, have demonstrated experience working with diverse populations, and will contribute to policies, programs, and practices that support an inclusive, accessible, and equitable learning and working environment. Black, Indigenous, People of Color, veterans, and those with diverse abilities are encouraged to apply. Job/Department Summary: Under the direction of the Library Dean, the Information Technology Consultant oversees the Library Systems Unit, providing lead work direction and project management of technology-related library projects. This dynamic position works as part of a team to implement library initiatives as well as independently to complete assigned tasks. Tasks include improving technology efficiencies, keeping up with and evaluating library technology trends, setting priorities for library technology implementation, and ensuring library systems are updated and maintained. This individual serves as the work lead for the Library Systems Unit encompassing library hardware and software and the library website. The Library Technology Specialist serves as the administrator for several Library Systems and works with other library units to ensure proper configuration. Acts as a liaison to campus for IT related projects. Required Education and Experience: The qualifications listed above would normally be obtained by a bachelor’s degree in computer science, information systems educational technology, communications or job-related field or similar certified coursework in applicable fields of study. AND Three years of full-time job-related experience. OR An equivalent combination of job-related experience and education providing the advanced and comprehensive knowledge of the required technical specialty. Preferences: Preference may be given to applicants with the following as they may be considered specialized skills: Bilingual Lead work duties Server experience Security knowledge Knowledge of multiple operating systems Master’s in library and information science Experience with library systems- Alma, ILLiad, EZproxy, Primo, Springshare Time Base: Full-time Pay Plan: 12/12 Work Schedule: Mon-Fri 8:00am-5:00pm, Summer: Mon-Thurs 7:00am-5:30pm CSU Classification Salary Range: $88,452 - $171,288 per year. Benefits: This position qualifies for benefits including tuition fee waiver (if eligible). CSU, Chico offers a number of benefits to its employees (e.g., sick leave, vacation, health insurance). For more information please visit https://www.calstate.edu/csu-system/careers/benefits/Documents/employee-benefits-summary.pdf Additional Information: California State University, Chico, in accordance with CSU policy, requires that the successful candidate complete a background check (including a criminal records check, sexual offender registry check, and/or fingerprinting) prior to assuming this position. Failure to satisfactorily complete or pass the background check may impact the job offer or continued employment of current CSU employees who apply for posted positions identified as sensitive. This position is considered a sensitive position based on CSU guidelines. About Chico State: Graduate and undergraduate programs boast high-quality research experiences, exceptional faculty mentoring, and civic and global engagement opportunities. The campus motto, “Today Decides Tomorrow,” is brought to life by inclusive pedagogy, experiential learning, and co-curricular programming. The Chico Experience prepares students to be critical thinkers, engaged citizens, and inspired stewards of environmental, social, and economic resources. Together, they will become leaders solving the challenges of the 21st century. The campus is located in Northern California, 90 minutes from the state capital, Sacramento, and a three-hour drive from the San Francisco Bay Area. Chico offers year-round natural beauty, outdoor leisure activities, and a thriving arts, music, and events scene. We acknowledge and are mindful that Chico State stands on lands that were originally occupied by the first people of this area, the Mechoopda, and we recognize their distinctive spiritual relationship with this land, the flora, the fauna, and the waters that run through campus. We are humbled that our campus resides upon sacred lands that since time immemorial have sustained the Mechoopda people and continue to do so today. The University is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Chico State is not a sponsoring agency for staff and management positions (i.e. H-1B Visas). CSU, Chico's Annual Security Report includes summaries of institutional policy relating to campus safety, drug and alcohol use, sexual assault, and other matters. The report is published in compliance with the Clery Act and includes three years of certain crime statistics that occurred in Clery Act defined geography. A paper copy of the report may be requested in person at CSU, Chico Police Department or by calling 530-898-5555 . It is also available on the web at Annual Security & Fire Safety Report . Open Until Filled (Review of Applications will begin 10/08/24. Applications received after that date may be considered.) Advertised: Sep 24 2024 Pacific Daylight Time Applications close: Closing Date/Time:
If you are a current City of Olathe employee, please click this link to apply through your Workday account. Employment Type Full Time Job Summary Salary Range $21.75 to $24.08 an hour We are looking for a passionate Billing and Support Specialist to join us on our exciting journey to deliver exceptional service and innovative solutions. Join us if you thrive in a fast paced, collaborative setting where your contributions matter. Unlock opportunities for professional development and advancement. We are committed to learning and growth at the City of Olathe. In this role, employees have the opportunity to learn new skills and complete varied work responsibilities each day. With each day never looking the same, we can guarantee you'll never be bored. For more details, review the full job details and requirements below. The Billing and Support Specialist II is responsible for interacting continuously with citizens and customers while investigating and resolving inquiries, processing billing, dispatching orders, and coordinating various back-office duties. Work is completed in a team oriented and collaborative environment, also requiring the ability to work independently. This role is the second level in a three-level career progression of Billing Support Specialist I, II, and III. Key Responsibilities Listens and responds to customer requests, complaints, and complex issues in person, chat, email, and through phone inquiries for various city services; utilizes feedback, surveys, and other tools to develop an understanding of customer’s needs. Collaborates with customers, third-party institutions, and other team members to manage account status, answer questions, resolve billing inconsistencies and errors, negotiate payment schedules, and establish or disconnect service. Ensures the accuracy of utility services including usage/charge calculation, billing and collecting payment, cash handling procedures, and citywide Accounts Receivable daily operations; writes, updates, and regularly reviews scripts and workflow process documentation. Utilizes available technology systems to assist with work orders/customer needs and initiates process service requests, queries, and searches; prepares and validates a wide variety of reports, service requests, work orders, and other activities. Serves as the information hub between customers, work crews, supervisors, and the Billing and Support Specialist team; builds and maintains a profitable relationship with key commercial customers while participating in marketing and sales activities. Develops and maintains a variety of computer and office files and logs including commercial & roll-off accounts and billing information; researches records and provides City staff with requested information; prepares and manages a variety of spreadsheets and logs; enters data into the computer. Qualifications Experience: A minimum of three years of experience handling call volume, in person interactions, billing, reporting, and other support services is required along with strong customer service skills. Education: A high school diploma or equivalent is required. An associates degree with major coursework in business, accounting or other related field is preferred. Preference to candidates who are bondable. Licenses & Certifications: None required. Language: Proficiency with verbal and written English language required. Additional proficiency with Spanish and American Sign Language is preferred.
Sep 26, 2024
Full Time
If you are a current City of Olathe employee, please click this link to apply through your Workday account. Employment Type Full Time Job Summary Salary Range $21.75 to $24.08 an hour We are looking for a passionate Billing and Support Specialist to join us on our exciting journey to deliver exceptional service and innovative solutions. Join us if you thrive in a fast paced, collaborative setting where your contributions matter. Unlock opportunities for professional development and advancement. We are committed to learning and growth at the City of Olathe. In this role, employees have the opportunity to learn new skills and complete varied work responsibilities each day. With each day never looking the same, we can guarantee you'll never be bored. For more details, review the full job details and requirements below. The Billing and Support Specialist II is responsible for interacting continuously with citizens and customers while investigating and resolving inquiries, processing billing, dispatching orders, and coordinating various back-office duties. Work is completed in a team oriented and collaborative environment, also requiring the ability to work independently. This role is the second level in a three-level career progression of Billing Support Specialist I, II, and III. Key Responsibilities Listens and responds to customer requests, complaints, and complex issues in person, chat, email, and through phone inquiries for various city services; utilizes feedback, surveys, and other tools to develop an understanding of customer’s needs. Collaborates with customers, third-party institutions, and other team members to manage account status, answer questions, resolve billing inconsistencies and errors, negotiate payment schedules, and establish or disconnect service. Ensures the accuracy of utility services including usage/charge calculation, billing and collecting payment, cash handling procedures, and citywide Accounts Receivable daily operations; writes, updates, and regularly reviews scripts and workflow process documentation. Utilizes available technology systems to assist with work orders/customer needs and initiates process service requests, queries, and searches; prepares and validates a wide variety of reports, service requests, work orders, and other activities. Serves as the information hub between customers, work crews, supervisors, and the Billing and Support Specialist team; builds and maintains a profitable relationship with key commercial customers while participating in marketing and sales activities. Develops and maintains a variety of computer and office files and logs including commercial & roll-off accounts and billing information; researches records and provides City staff with requested information; prepares and manages a variety of spreadsheets and logs; enters data into the computer. Qualifications Experience: A minimum of three years of experience handling call volume, in person interactions, billing, reporting, and other support services is required along with strong customer service skills. Education: A high school diploma or equivalent is required. An associates degree with major coursework in business, accounting or other related field is preferred. Preference to candidates who are bondable. Licenses & Certifications: None required. Language: Proficiency with verbal and written English language required. Additional proficiency with Spanish and American Sign Language is preferred.
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Information Security Analyst SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Security, Information Technology Services Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0) Work Schedule Monday - Friday; 8:00am - 5:00pm Anticipated Hiring Range $9,167.00 - $10,000.00 Per Month ($110,004.00 - $120,000.00 Annually) Salary is commensurate with experience. Position Summary The Information Security Analyst is an expert who understands the business processes and functional needs of Information Security. The incumbent reports to the SF State Information Security Officer, the Information Security Analyst is responsible for hands-on support of campus information security program initiatives from information security policy development and maintenance; awareness activities; developing and assessing IT architecture; assessing security products, documenting or conducting investigations, creating change requests, and coordinating with other campuses and the CO. Position requires expert knowledge of CSU and campus policy as well as reporting requirements. Position Information Risk assessment and management • Conduct risk assessments • Review network, system, endpoint, and application security architecture for potential vulnerabilities • Review, test, and implement technology solutions for assessing and addressing vulnerabilities such as Multi factor authentication, password vaults, endpoint management, log analysis, and network intrusion appliances • Support campus-wide data classification assessments and security audits, track issues and manage remediation plans • Assist with the development and dissemination of campus-wide security policies and procedures • Provide support for vulnerability scanning application scanners to campus IT service providers • Provide support for network vulnerability scans Security incident preparation and response • Assist with the development and dissemination of campus-wide information security incident response procedures • Conduct information security incident investigations including initial response, documentation and analysis • Log and track information security incidents • Support breach notification activities • Respond to spam, phishing, and copyright violation complaints • Analyze incidents to identify trends Security awareness, training, and compliance • Review IT procurement agreements for information security compliance • Consult with campus departments to help them comply with applicable laws, regulations, CSU, and SF State policies • Recommend and develop awareness programs to enhance understanding of IT Security and its business risk • Oversee deployment and compliance of Skillsoft Security Awareness Training course • Maintain expert knowledge of SF State, and CSU, State and Federal Information Technology Security policies • Prepare quarterly and annual SoD reports and coordinate justification for exceptions and approvals Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in applications programming and systems analysis and related programming support functions is a prerequisite. This foundation would normally be obtained through a bachelor’s degree, preferably in computer science or business, or equivalent training and applied experience. Foundation knowledge and skills for the Analyst/Programmer, depending on the position assignment, may include working knowledge of a specific industry standard applications programming language and knowledge of standard systems analysis techniques. Incumbents at the expert level work almost completely independently on the most complex problems and work assignments. They possess an advanced and comprehensive knowledge of the technical specialty and a working knowledge of related specialties and are able to apply this extensive expertise as a generalist or specialist. Experts are proactive and understand problems from broad, interactive perspective and are able to develop solutions that combine information and ideas in new, unprecedented ways. Incumbents at this level are capable of leading teams and implementation efforts for assigned projects using advanced communication and listening skills. Preferred Qualifications • Bachelor's Degree in an Information Technology related field • Minimum 5 years progressive experience in computing and information security, including experience with Internet technology and security issues. • Knowledge of information security standards (e.g., ISO, NIST, etc.), rules and regulations/compliance related to information security and data confidentiality (e.g., FERPA, HIPAA, PCI, etc.) • Extensive knowledge of desktop, server, application, database, network security principles for risk identification and analysis • Solid understanding of TCP/IP networking and security • Strong knowledge of threat and abuse detection, investigation, and analysis methods • Extensive knowledge of risk assessment and mitigation • Extensive experience in programming and systems architecture • Experience mapping business processes and translating needs into solutions • Excellent analytical and problem-solving skills • Work independently to solve complex computing problems while balancing multiple priorities with varying scope and timing • Work in a fast-paced environment with deadlines • Excellent interpersonal communication skills: Ability to work through conflict to reach viable and feasible business decision. • Strong ability to reason logically and creatively to identify and resolve problems • Ability to read, write and speak fluently in English, and to be patient, tactful, and professional under all circumstances • Ability to relay technical information effectively to non-technical users. • Function effectively as a member of a team and participate in activities and assignments that will benefit other members of the team or will contribute to the accomplishment of the team objectives. Master's Degree in an Information Technology related field • Experience providing IT support in higher education • Understanding of Section 508 ADA compliance • Experience providing support to "highly visible" offices • Experience with developing security policy, security awareness, network penetration testing, application vulnerability assessments, risk analysis and compliance testing • Information security certifications (CISSP, GCIA, GCIH, CEH) Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Sep 06 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Sep 23, 2024
Working Title Information Security Analyst SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Security, Information Technology Services Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0) Work Schedule Monday - Friday; 8:00am - 5:00pm Anticipated Hiring Range $9,167.00 - $10,000.00 Per Month ($110,004.00 - $120,000.00 Annually) Salary is commensurate with experience. Position Summary The Information Security Analyst is an expert who understands the business processes and functional needs of Information Security. The incumbent reports to the SF State Information Security Officer, the Information Security Analyst is responsible for hands-on support of campus information security program initiatives from information security policy development and maintenance; awareness activities; developing and assessing IT architecture; assessing security products, documenting or conducting investigations, creating change requests, and coordinating with other campuses and the CO. Position requires expert knowledge of CSU and campus policy as well as reporting requirements. Position Information Risk assessment and management • Conduct risk assessments • Review network, system, endpoint, and application security architecture for potential vulnerabilities • Review, test, and implement technology solutions for assessing and addressing vulnerabilities such as Multi factor authentication, password vaults, endpoint management, log analysis, and network intrusion appliances • Support campus-wide data classification assessments and security audits, track issues and manage remediation plans • Assist with the development and dissemination of campus-wide security policies and procedures • Provide support for vulnerability scanning application scanners to campus IT service providers • Provide support for network vulnerability scans Security incident preparation and response • Assist with the development and dissemination of campus-wide information security incident response procedures • Conduct information security incident investigations including initial response, documentation and analysis • Log and track information security incidents • Support breach notification activities • Respond to spam, phishing, and copyright violation complaints • Analyze incidents to identify trends Security awareness, training, and compliance • Review IT procurement agreements for information security compliance • Consult with campus departments to help them comply with applicable laws, regulations, CSU, and SF State policies • Recommend and develop awareness programs to enhance understanding of IT Security and its business risk • Oversee deployment and compliance of Skillsoft Security Awareness Training course • Maintain expert knowledge of SF State, and CSU, State and Federal Information Technology Security policies • Prepare quarterly and annual SoD reports and coordinate justification for exceptions and approvals Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in applications programming and systems analysis and related programming support functions is a prerequisite. This foundation would normally be obtained through a bachelor’s degree, preferably in computer science or business, or equivalent training and applied experience. Foundation knowledge and skills for the Analyst/Programmer, depending on the position assignment, may include working knowledge of a specific industry standard applications programming language and knowledge of standard systems analysis techniques. Incumbents at the expert level work almost completely independently on the most complex problems and work assignments. They possess an advanced and comprehensive knowledge of the technical specialty and a working knowledge of related specialties and are able to apply this extensive expertise as a generalist or specialist. Experts are proactive and understand problems from broad, interactive perspective and are able to develop solutions that combine information and ideas in new, unprecedented ways. Incumbents at this level are capable of leading teams and implementation efforts for assigned projects using advanced communication and listening skills. Preferred Qualifications • Bachelor's Degree in an Information Technology related field • Minimum 5 years progressive experience in computing and information security, including experience with Internet technology and security issues. • Knowledge of information security standards (e.g., ISO, NIST, etc.), rules and regulations/compliance related to information security and data confidentiality (e.g., FERPA, HIPAA, PCI, etc.) • Extensive knowledge of desktop, server, application, database, network security principles for risk identification and analysis • Solid understanding of TCP/IP networking and security • Strong knowledge of threat and abuse detection, investigation, and analysis methods • Extensive knowledge of risk assessment and mitigation • Extensive experience in programming and systems architecture • Experience mapping business processes and translating needs into solutions • Excellent analytical and problem-solving skills • Work independently to solve complex computing problems while balancing multiple priorities with varying scope and timing • Work in a fast-paced environment with deadlines • Excellent interpersonal communication skills: Ability to work through conflict to reach viable and feasible business decision. • Strong ability to reason logically and creatively to identify and resolve problems • Ability to read, write and speak fluently in English, and to be patient, tactful, and professional under all circumstances • Ability to relay technical information effectively to non-technical users. • Function effectively as a member of a team and participate in activities and assignments that will benefit other members of the team or will contribute to the accomplishment of the team objectives. Master's Degree in an Information Technology related field • Experience providing IT support in higher education • Understanding of Section 508 ADA compliance • Experience providing support to "highly visible" offices • Experience with developing security policy, security awareness, network penetration testing, application vulnerability assessments, risk analysis and compliance testing • Information security certifications (CISSP, GCIA, GCIH, CEH) Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Sep 06 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Web Architect Lead SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services/Web & Mobile Appointment Type This is a one-year probationary appointment. Time Base Full-Time (1.0) Work Schedule Monday through Friday; 8:00 AM to 5:00 PM Anticipated Hiring Range $9,166.00 - $9,820.00 Per Month ($109,992.00 - $117,840.00 Annually) Salary is commensurate with experience. Position Summary The employee, reporting to the Director of Web and Mobile Applications, serves as team lead and is a senior web and mobile applications architect and developer responsible for the University’s websites, web resources, and related integrations. Position Information Provide primary analysis, design, development, and security of university websites and related systems integrations Architect scalable and sustainable solutions for web content management systems using open-source tools like Drupal Design, develop and implement software applications and solutions with focus on web content management systems and related applications Document, test and support all aspects of information technology related to the web content management system and related applications Install, upgrade, and enhance the web content management system Triage, troubleshoot, and resolve application issues, understanding and supporting processes and applications across multiple business areas Design and deploy operational scripts to efficiently handle repetitive tasks Create functional designs for fully integrated applications which may include databases, networks, and related systems Consult with users to identify and document software/system purpose, workflow issues, output needs and to determine overall functional and technical system requirements and specifications Design, test, document, and implement SQL queries using ORACLE SQL, MySQL or similar Construct custom application integration solutions using scalable and maintainable approaches in collaboration with other technical experts Use productivity tools to develop and modify applications software to meet user needs including PHP, Symfony, JavaScript, and AI models Develop test plans and work with users to test and debug programs Write documentation to provide user support for new or modified programs and production/operation procedures Work with user community to understand data access and integration need Evaluate the procurement of third-party software and troubleshoot new software installations. Act as a software vendor liaison Provide end-user support for all supported applications and integrations Assist operations in problem determination and resolution Support multi-vendor and multi-protocol middleware technologies for databases and applications Analyze support trends and devise tactical approaches to improving the user experience Provide leadership and basic project management to a team of developers and business analysts Contribute to a team-oriented and collaborative environment that values positive, collegial relationships among co-workers Mentor and cross-train application programmers and business analysts Coordinate project prioritization, testing, deployment, and implementation Collect, distill, and report on project statuses Interview, hire, and manage student assistants Other duties as assigned Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in applications programming and systems analysis and related programming support functions is a prerequisite. This foundation would normally be obtained through a bachelor’s degree, preferably in computer science or business, or equivalent training and applied experience. Foundation knowledge and skills for the Analyst/Programmer, depending on the position assignment, may include working knowledge of a specific industry standard applications programming language and knowledge of standard systems analysis techniques. Incumbents at the expert level work almost completely independently on the most complex problems and work assignments. They possess an advanced and comprehensive knowledge of the technical specialty and a working knowledge of related specialties and are able to apply this extensive expertise as a generalist or specialist. Experts are proactive and understand problems from broad, interactive perspective and are able to develop solutions that combine information and ideas in new, unprecedented ways. Incumbents at this level are capable of leading teams and implementation efforts for assigned projects using advanced communication and listening skills. Preferred Qualifications Education/Work Experience Bachelor’s degree in computer science, information systems, information technology, or related field; equivalent experience can be substituted for education on a year-for-year basis. A minimum of 5 years of experience in the following: a database structured query language, a high-level programming language, user support. Minimum of 3 years’ experience with Drupal CMS design and development. Knowledge Understanding of business and technical workflows; basic networking and firewalls functions. Skills/Abilities Work independently and make necessary decisions within department guidelines; perform multiple tasks concurrently and respond to emergency situations effectively Good project management experience with full lifecycle development projects Experience leading a project team with mixed skills towards a common goal Strong oral and written communication skills with professional presentation skills Strong computer science fundamentals; able to create scalable and maintainable solutions Provide technical end-user support to users with varying levels of expertise and knowledge Recognize and resolve application related problems through effective troubleshooting and collaboration with other technical experts Experience collecting user requirements, performing systems analysis, designing an appropriate solution, and estimating time and resources required to complete Experience with relational database analysis and design and the use of structured query languages like Oracle SQL or MySQL Experience designing and building application integrations with software development languages and tools like PHP, JavaScript, and React Experience with Drupal modules and custom theme development Experience with CSS frameworks such as Bootstrap or Tailwind Experience with the current version of Drupal working in multi-site installations Experience administering Linux-based servers on cloud hosts Experience with Agile methodology Experience with higher education institutions Environmental/Physical/Special Some work outside of standard business hours may be required to provide systems maintenance or respond to critical systems outages. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Aug 27 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Aug 28, 2024
Working Title Web Architect Lead SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services/Web & Mobile Appointment Type This is a one-year probationary appointment. Time Base Full-Time (1.0) Work Schedule Monday through Friday; 8:00 AM to 5:00 PM Anticipated Hiring Range $9,166.00 - $9,820.00 Per Month ($109,992.00 - $117,840.00 Annually) Salary is commensurate with experience. Position Summary The employee, reporting to the Director of Web and Mobile Applications, serves as team lead and is a senior web and mobile applications architect and developer responsible for the University’s websites, web resources, and related integrations. Position Information Provide primary analysis, design, development, and security of university websites and related systems integrations Architect scalable and sustainable solutions for web content management systems using open-source tools like Drupal Design, develop and implement software applications and solutions with focus on web content management systems and related applications Document, test and support all aspects of information technology related to the web content management system and related applications Install, upgrade, and enhance the web content management system Triage, troubleshoot, and resolve application issues, understanding and supporting processes and applications across multiple business areas Design and deploy operational scripts to efficiently handle repetitive tasks Create functional designs for fully integrated applications which may include databases, networks, and related systems Consult with users to identify and document software/system purpose, workflow issues, output needs and to determine overall functional and technical system requirements and specifications Design, test, document, and implement SQL queries using ORACLE SQL, MySQL or similar Construct custom application integration solutions using scalable and maintainable approaches in collaboration with other technical experts Use productivity tools to develop and modify applications software to meet user needs including PHP, Symfony, JavaScript, and AI models Develop test plans and work with users to test and debug programs Write documentation to provide user support for new or modified programs and production/operation procedures Work with user community to understand data access and integration need Evaluate the procurement of third-party software and troubleshoot new software installations. Act as a software vendor liaison Provide end-user support for all supported applications and integrations Assist operations in problem determination and resolution Support multi-vendor and multi-protocol middleware technologies for databases and applications Analyze support trends and devise tactical approaches to improving the user experience Provide leadership and basic project management to a team of developers and business analysts Contribute to a team-oriented and collaborative environment that values positive, collegial relationships among co-workers Mentor and cross-train application programmers and business analysts Coordinate project prioritization, testing, deployment, and implementation Collect, distill, and report on project statuses Interview, hire, and manage student assistants Other duties as assigned Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in applications programming and systems analysis and related programming support functions is a prerequisite. This foundation would normally be obtained through a bachelor’s degree, preferably in computer science or business, or equivalent training and applied experience. Foundation knowledge and skills for the Analyst/Programmer, depending on the position assignment, may include working knowledge of a specific industry standard applications programming language and knowledge of standard systems analysis techniques. Incumbents at the expert level work almost completely independently on the most complex problems and work assignments. They possess an advanced and comprehensive knowledge of the technical specialty and a working knowledge of related specialties and are able to apply this extensive expertise as a generalist or specialist. Experts are proactive and understand problems from broad, interactive perspective and are able to develop solutions that combine information and ideas in new, unprecedented ways. Incumbents at this level are capable of leading teams and implementation efforts for assigned projects using advanced communication and listening skills. Preferred Qualifications Education/Work Experience Bachelor’s degree in computer science, information systems, information technology, or related field; equivalent experience can be substituted for education on a year-for-year basis. A minimum of 5 years of experience in the following: a database structured query language, a high-level programming language, user support. Minimum of 3 years’ experience with Drupal CMS design and development. Knowledge Understanding of business and technical workflows; basic networking and firewalls functions. Skills/Abilities Work independently and make necessary decisions within department guidelines; perform multiple tasks concurrently and respond to emergency situations effectively Good project management experience with full lifecycle development projects Experience leading a project team with mixed skills towards a common goal Strong oral and written communication skills with professional presentation skills Strong computer science fundamentals; able to create scalable and maintainable solutions Provide technical end-user support to users with varying levels of expertise and knowledge Recognize and resolve application related problems through effective troubleshooting and collaboration with other technical experts Experience collecting user requirements, performing systems analysis, designing an appropriate solution, and estimating time and resources required to complete Experience with relational database analysis and design and the use of structured query languages like Oracle SQL or MySQL Experience designing and building application integrations with software development languages and tools like PHP, JavaScript, and React Experience with Drupal modules and custom theme development Experience with CSS frameworks such as Bootstrap or Tailwind Experience with the current version of Drupal working in multi-site installations Experience administering Linux-based servers on cloud hosts Experience with Agile methodology Experience with higher education institutions Environmental/Physical/Special Some work outside of standard business hours may be required to provide systems maintenance or respond to critical systems outages. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Aug 27 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Nassau County, FL
NASSAU COUNTY, Florida, United States
Description Under occasional supervision, performs a variety of routine to moderately complex administrative and clerical work to help maintain efficient and effective office operations. Examples of Duties Answers the telephone; provides information as requested and/or forwards calls to appropriate staff person; takes messages as needed. Greets and assists office visitors. Composes, types, prepares, processes, files, copies and/or transmits a variety of documents, which may include correspondence, reports, notices, permit/license applications, agendas, meeting minutes, budget documents, maintenance requests, grant applications, charts, spreadsheets, manuals, work orders, various forms, logs, etc. Performs a variety of routine to moderately complex administrative duties in support of department activities, which may include but are not limited to scheduling appointments, maintaining calendars, taking and transcribing dictation, compiling and researching data for reports and/or meetings, establishing and maintaining files, making travel arrangements, maintaining department inventory records, scheduling use of facilities, maintaining databases, assisting with budget preparation, etc. Performs a variety of routine clerical work as required, which may include but are not limited to copying and filing documents, retrieving files, sending and receiving faxes, entering computer data, processing daily mail, ordering office supplies, maintaining employee/volunteer time records, assembling/collating materials, preparing labels, etc. May perform routine bookkeeping work as required, including assisting with budget preparation, processing invoices, preparing requisitions, receiving and receipting various payments, preparing bank deposits, processing and distributing payroll, balancing statements, maintaining various accounts, maintaining petty cash, etc. May prepare meeting agendas, attend meetings and prepare/distribute meeting minutes. Assists with the planning and coordination of specific department functions and activities as required. Administers the use and maintenance of office computer systems, as directed. Receives and responds to inquiries, requests for assistance and/or complaints from County employees, outside agencies and the public. Completes special projects as assigned. Performs duties of other clerical personnel as required in their absence. Interacts and communicates with various groups and individuals such as the immediate supervisor, co-workers, County personnel, Board/Committee members, vendors and the general public. Operates a variety of equipment, which may include a computer, typewriter, fax machine, copier, telephone, calculator, postage meter, printer, scanner, etc. Attends and remains at work regularly and adheres to policies and procedures regarding absenteeism and tardiness. Provides adequate notice to higher management with respect to vacation time and leave requests. Performs related duties as required. Department Specific Duties: Provides moderate to highly complex administrative support to the Planning Department which includes but is not limited to preparing/processing correspondence, preparing/processing memos, scheduling appointments, taking/transcribing notes during meetings, preparing travel, hotel reservations, processing check requests and providing traveling directions, etc. Assists the Management Analyst with the preparation and assembly of interactive BOCC and Planning and Zoning Board agendas and expansion packets to be included in regular and special meetings as required. Assists the Management Analyst in the agenda process for Planning and Zoning Board meetings and other County departments and advisory board meetings including system training and guidance. Formulates procedures for systematic retention, protection, retrieval, transfer, and disposal of records associated with the agenda process. May coordinate the preparation of routine/non-routine correspondence and resolutions/proclamations of a complex and/or sensitive nature, as needed. Manages inventory and maintains office equipment and supplies for the Department. Distributes information pertaining to County procedures and policies; makes appointments; and refers questions to appropriate individuals. (These essential functions are not a complete statement of all duties required of the job. Employees will be required to perform such other related job duties as may be assigned or required.) Typical Qualifications Requires a high school diploma or GED equivalent supplemented by three (3) or more years of responsible administrative or clerical work experience or an equivalent combination of education, training and experience that provides the required knowledge, skills and abilities. May require a valid State Driver’s License. Supplemental Information Knowledge of the methods, policies and procedures of the Department and County as they pertain to the performance duties of the Administrative Specialist I. Knowledge of the laws, ordinances, standards and regulations pertaining to the specific duties and responsibilities of the position. Knowledge of the organization of the County and of related departments and agencies. Ability to comprehend, interpret and apply regulations, procedures and related information. Skilled in secretarial, bookkeeping and clerical areas. Knowledge of modern office practices and technology. Knowledge of proper English usage, punctuation spelling and grammar. Ability to perform required mathematical calculations. Ability to type accurately at a rate sufficient for the successful performance of assigned duties. Ability to operate and maintain a variety of office equipment as necessary in the performance of daily activities. Ability to use a computer for word and data processing. Skilled in applying a responsible attention to detail as necessary in preparing reports and correspondence. Ability to prepare routine reports and correspondence with accuracy and in a timely manner. Ability to read and interpret various materials pertaining to the responsibilities of the job. Ability to maintain confidentiality as required. Ability to take the initiative to complete the duties of the position without the need of direct supervision. Ability to use independent judgment in performing routine and non-routine tasks. Ability to plan, organize and prioritize daily assignments and work activities. Ability to offer training and assistance to co-workers and employees of other departments as required. Ability to learn and utilize new skills and information to improve job performance and efficiency. Ability to perform duties in a courteous manner and with the utmost integrity in the best interest of the public. Ability to work under stressful conditions as required. Ability to react calmly and quickly in emergency situations. Essential Physical Skills: Tasks may require extended periods of time at a keyboard or work station. Stooping Working with hands and fingers Kneeling Bending Crouching Reaching Standing Walking Lifting and carrying up to 10 lbs. Pushing and pulling (Reasonable accommodations will be made for otherwise qualified individuals with a disability) Work Environment: Works inside in an office environment. ADDITIONAL INFORMATION: Incomplete applications will not be considered. Applications will continue to be received until the listed closing date or the position is filled, whichever is earliest. Submission of an application does not guarantee the applicant an interview. Applicants will be subject to a criminal background check. Nassau County is an Equal Opportunity Employer and a Drug Free Workplace. Nassau County values the service veterans and their family members have given to our country and that the County supports the hiring of returning service members, military spouses, and their family members as such this position is eligible for Veterans’ Preference in accordance with applicable laws. The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, environmental conditions, or qualifications required of employees assigned to this position. This position may be required to work in a safety sensitive capacity at any time based on emergency declaration or other operational need. Nassau County reserves the right to edit or re-write this job description at any time. An organization is only as good as the people it employs. To attract and retain the best team possible, the Nassau County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BOCC-Contributed Benefits Medical & Prescription Drugs Benefits Health Savings Account (HSA) Contributions with a Qualified Plan Florida Retirement System Employee Assistance Program Tuition Assistance Program Optional Benefits Dental Vision Life & AD&D Supplemental & Dependent Life & AD&D Insurance Long Term Disability Voluntary Benefits Offered By Aflac and/or Colonial 457(b) Deferred Compensation Program Roth IRA NOTE: For detailed information regarding available benefits click here. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. Employees are required to contribute 3% of their salary per Florida Statute. TUITION ASSISTANCE PROGRAM The County may provide tuition assistance to cover the cost of tuition and books to County employees requesting tuition reimbursement for courses at an accredited college or university which are applicable to the employee's field of work and/or are of such nature to directly prepare employees for positions of greater responsibility within the County. Contact the Human Resources Office for additional details. HOLIDAYS The following, as well as any other days the BOCC may declare, are designated as official holidays for County Employees: New Year's Day Martin Luther King, Jr. Day Presidents Day Good Friday Memorial Day Juneteenth Independence Day Labor Day Veterans Day Thanksgiving Day The Day After Thanksgiving Christmas Eve Christmas Day PTO LEAVE All full-time employees shall accrue Paid Time Off (PTO) Leave in accordance with the following formula: Years of Employment Hours Per Year 0 through the end of the 4th year 180 5 years through the end of the 10th year 200 11 years through the end of the 15th year 220 16 years and over 240 For additional information please view Nassau County's Policies & Procedures .
Aug 27, 2024
Full Time
Description Under occasional supervision, performs a variety of routine to moderately complex administrative and clerical work to help maintain efficient and effective office operations. Examples of Duties Answers the telephone; provides information as requested and/or forwards calls to appropriate staff person; takes messages as needed. Greets and assists office visitors. Composes, types, prepares, processes, files, copies and/or transmits a variety of documents, which may include correspondence, reports, notices, permit/license applications, agendas, meeting minutes, budget documents, maintenance requests, grant applications, charts, spreadsheets, manuals, work orders, various forms, logs, etc. Performs a variety of routine to moderately complex administrative duties in support of department activities, which may include but are not limited to scheduling appointments, maintaining calendars, taking and transcribing dictation, compiling and researching data for reports and/or meetings, establishing and maintaining files, making travel arrangements, maintaining department inventory records, scheduling use of facilities, maintaining databases, assisting with budget preparation, etc. Performs a variety of routine clerical work as required, which may include but are not limited to copying and filing documents, retrieving files, sending and receiving faxes, entering computer data, processing daily mail, ordering office supplies, maintaining employee/volunteer time records, assembling/collating materials, preparing labels, etc. May perform routine bookkeeping work as required, including assisting with budget preparation, processing invoices, preparing requisitions, receiving and receipting various payments, preparing bank deposits, processing and distributing payroll, balancing statements, maintaining various accounts, maintaining petty cash, etc. May prepare meeting agendas, attend meetings and prepare/distribute meeting minutes. Assists with the planning and coordination of specific department functions and activities as required. Administers the use and maintenance of office computer systems, as directed. Receives and responds to inquiries, requests for assistance and/or complaints from County employees, outside agencies and the public. Completes special projects as assigned. Performs duties of other clerical personnel as required in their absence. Interacts and communicates with various groups and individuals such as the immediate supervisor, co-workers, County personnel, Board/Committee members, vendors and the general public. Operates a variety of equipment, which may include a computer, typewriter, fax machine, copier, telephone, calculator, postage meter, printer, scanner, etc. Attends and remains at work regularly and adheres to policies and procedures regarding absenteeism and tardiness. Provides adequate notice to higher management with respect to vacation time and leave requests. Performs related duties as required. Department Specific Duties: Provides moderate to highly complex administrative support to the Planning Department which includes but is not limited to preparing/processing correspondence, preparing/processing memos, scheduling appointments, taking/transcribing notes during meetings, preparing travel, hotel reservations, processing check requests and providing traveling directions, etc. Assists the Management Analyst with the preparation and assembly of interactive BOCC and Planning and Zoning Board agendas and expansion packets to be included in regular and special meetings as required. Assists the Management Analyst in the agenda process for Planning and Zoning Board meetings and other County departments and advisory board meetings including system training and guidance. Formulates procedures for systematic retention, protection, retrieval, transfer, and disposal of records associated with the agenda process. May coordinate the preparation of routine/non-routine correspondence and resolutions/proclamations of a complex and/or sensitive nature, as needed. Manages inventory and maintains office equipment and supplies for the Department. Distributes information pertaining to County procedures and policies; makes appointments; and refers questions to appropriate individuals. (These essential functions are not a complete statement of all duties required of the job. Employees will be required to perform such other related job duties as may be assigned or required.) Typical Qualifications Requires a high school diploma or GED equivalent supplemented by three (3) or more years of responsible administrative or clerical work experience or an equivalent combination of education, training and experience that provides the required knowledge, skills and abilities. May require a valid State Driver’s License. Supplemental Information Knowledge of the methods, policies and procedures of the Department and County as they pertain to the performance duties of the Administrative Specialist I. Knowledge of the laws, ordinances, standards and regulations pertaining to the specific duties and responsibilities of the position. Knowledge of the organization of the County and of related departments and agencies. Ability to comprehend, interpret and apply regulations, procedures and related information. Skilled in secretarial, bookkeeping and clerical areas. Knowledge of modern office practices and technology. Knowledge of proper English usage, punctuation spelling and grammar. Ability to perform required mathematical calculations. Ability to type accurately at a rate sufficient for the successful performance of assigned duties. Ability to operate and maintain a variety of office equipment as necessary in the performance of daily activities. Ability to use a computer for word and data processing. Skilled in applying a responsible attention to detail as necessary in preparing reports and correspondence. Ability to prepare routine reports and correspondence with accuracy and in a timely manner. Ability to read and interpret various materials pertaining to the responsibilities of the job. Ability to maintain confidentiality as required. Ability to take the initiative to complete the duties of the position without the need of direct supervision. Ability to use independent judgment in performing routine and non-routine tasks. Ability to plan, organize and prioritize daily assignments and work activities. Ability to offer training and assistance to co-workers and employees of other departments as required. Ability to learn and utilize new skills and information to improve job performance and efficiency. Ability to perform duties in a courteous manner and with the utmost integrity in the best interest of the public. Ability to work under stressful conditions as required. Ability to react calmly and quickly in emergency situations. Essential Physical Skills: Tasks may require extended periods of time at a keyboard or work station. Stooping Working with hands and fingers Kneeling Bending Crouching Reaching Standing Walking Lifting and carrying up to 10 lbs. Pushing and pulling (Reasonable accommodations will be made for otherwise qualified individuals with a disability) Work Environment: Works inside in an office environment. ADDITIONAL INFORMATION: Incomplete applications will not be considered. Applications will continue to be received until the listed closing date or the position is filled, whichever is earliest. Submission of an application does not guarantee the applicant an interview. Applicants will be subject to a criminal background check. Nassau County is an Equal Opportunity Employer and a Drug Free Workplace. Nassau County values the service veterans and their family members have given to our country and that the County supports the hiring of returning service members, military spouses, and their family members as such this position is eligible for Veterans’ Preference in accordance with applicable laws. The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, environmental conditions, or qualifications required of employees assigned to this position. This position may be required to work in a safety sensitive capacity at any time based on emergency declaration or other operational need. Nassau County reserves the right to edit or re-write this job description at any time. An organization is only as good as the people it employs. To attract and retain the best team possible, the Nassau County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BOCC-Contributed Benefits Medical & Prescription Drugs Benefits Health Savings Account (HSA) Contributions with a Qualified Plan Florida Retirement System Employee Assistance Program Tuition Assistance Program Optional Benefits Dental Vision Life & AD&D Supplemental & Dependent Life & AD&D Insurance Long Term Disability Voluntary Benefits Offered By Aflac and/or Colonial 457(b) Deferred Compensation Program Roth IRA NOTE: For detailed information regarding available benefits click here. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. Employees are required to contribute 3% of their salary per Florida Statute. TUITION ASSISTANCE PROGRAM The County may provide tuition assistance to cover the cost of tuition and books to County employees requesting tuition reimbursement for courses at an accredited college or university which are applicable to the employee's field of work and/or are of such nature to directly prepare employees for positions of greater responsibility within the County. Contact the Human Resources Office for additional details. HOLIDAYS The following, as well as any other days the BOCC may declare, are designated as official holidays for County Employees: New Year's Day Martin Luther King, Jr. Day Presidents Day Good Friday Memorial Day Juneteenth Independence Day Labor Day Veterans Day Thanksgiving Day The Day After Thanksgiving Christmas Eve Christmas Day PTO LEAVE All full-time employees shall accrue Paid Time Off (PTO) Leave in accordance with the following formula: Years of Employment Hours Per Year 0 through the end of the 4th year 180 5 years through the end of the 10th year 200 11 years through the end of the 15th year 220 16 years and over 240 For additional information please view Nassau County's Policies & Procedures .
State of Missouri
Jefferson City, Missouri, United States
Location: Office of State Courts Administrator, Jefferson City, MO Why you'll love this position: A career with the Office of State Courts Administrator will provide you the opportunity to work with a variety of exceptional, hardworking people and gain valuable work experiences. It takes many types of talent to advance the mission of the Missouri Judiciary and keep operations running smoothly. We have opportunities for individuals seeking meaningful work in providing administrative, business and information technology services to the Missouri courts. We are recruiting to fill an Accounting Specialist I position to process financial transactions for the Office of State Courts Administrator and the Missouri Judiciary. Work includes accounts payable, expenses and cash receipts, process and record invoices and payments, expenditure tracking, preparing invoices, monitoring spending plans, building reports and reconciling expenditures. Performs basic professional accounting tasks and related work of a clerical nature in a fiscal section of OSCA. Prepares routine simple statements, schedules, and statistical data from a limited number of accounts which are closely related. Performs elementary reconciliation operations involving closely related documents, records, and accounts. Answers telephone and e-mail inquiries from judges, clerks and other judicial personnel regarding expenses Minimum qualifications Graduation from high school or GED equivalent and 3 years of professional experience involving full time work in a closely related field. Additional experience above the minimum stated may be substituted on a year for year basis for the required education. Preferred qualifications Considerable knowledge of the operation of local and state court systems and the general rules and regulations of the judicial system Knowledge of departmental practices and procedures relating to the processing and recording of transactions and accounting information. Ability to maintain financial records and prepare clerical accounting reports and statements. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. More information regarding employment and benefits can be found here: OSCA Benefits . To review an interactive total compensation calculator, click the following link: Compensation Calculator
Sep 24, 2024
Full Time
Location: Office of State Courts Administrator, Jefferson City, MO Why you'll love this position: A career with the Office of State Courts Administrator will provide you the opportunity to work with a variety of exceptional, hardworking people and gain valuable work experiences. It takes many types of talent to advance the mission of the Missouri Judiciary and keep operations running smoothly. We have opportunities for individuals seeking meaningful work in providing administrative, business and information technology services to the Missouri courts. We are recruiting to fill an Accounting Specialist I position to process financial transactions for the Office of State Courts Administrator and the Missouri Judiciary. Work includes accounts payable, expenses and cash receipts, process and record invoices and payments, expenditure tracking, preparing invoices, monitoring spending plans, building reports and reconciling expenditures. Performs basic professional accounting tasks and related work of a clerical nature in a fiscal section of OSCA. Prepares routine simple statements, schedules, and statistical data from a limited number of accounts which are closely related. Performs elementary reconciliation operations involving closely related documents, records, and accounts. Answers telephone and e-mail inquiries from judges, clerks and other judicial personnel regarding expenses Minimum qualifications Graduation from high school or GED equivalent and 3 years of professional experience involving full time work in a closely related field. Additional experience above the minimum stated may be substituted on a year for year basis for the required education. Preferred qualifications Considerable knowledge of the operation of local and state court systems and the general rules and regulations of the judicial system Knowledge of departmental practices and procedures relating to the processing and recording of transactions and accounting information. Ability to maintain financial records and prepare clerical accounting reports and statements. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. More information regarding employment and benefits can be found here: OSCA Benefits . To review an interactive total compensation calculator, click the following link: Compensation Calculator
State of Missouri
Jefferson City, Missouri, United States
Location: Office of State Courts Administrator, Jefferson City, MO Why you'll love this position: A career with the Office of State Courts Administrator will provide you the opportunity to work with a variety of exceptional, hardworking people and gain valuable work experiences. It takes many types of talent to advance the mission of the Missouri Judiciary and keep operations running smoothly. We have opportunities for individuals seeking meaningful work in providing administrative, business and information technology services to the Missouri courts. We are recruiting to fill an Administrative Specialist I position to perform advanced clerical and administrative work for management, professional and technical staff in our Judicial Education section. Work involves a variety of tasks such as referring important problems to appropriate personnel, relieving the program manager of operating details, and composing routine correspondence. The main role is assisting with administrative duties for educational programs provided for court employees throughout the state. This position requires overnight travel in Missouri to support educational programs provided by our education committees. Communicates with internal and external organizational contacts as follows: receive/screen visitors and telephone callers to the office; opens/distributes mail; types/proofs documents, letters and reports; organizes/maintains files; copies/mails letters and reports; schedules meetings/appointments and arranges travel; processes travel claims, prepares education event materials and orders office supplies/equipment. Maintains electronic calendars for program manager and/or unit staff and makes necessary travel arrangements. Schedules internal meetings for program manager and/or unit staff and handles the arrangements such as reserving conference rooms, preparing and sending meeting invitations. Prepares meeting arrangements such as contacting hotels for room reservations, sending meeting invitations, making copies and coordinating food service, as needed. Minimum qualifications Graduation from high school or GED equivalent and 2 years of professional experience involving full time work in a closely related field. Additional experience above the minimum stated may be substituted on a year for year basis for the required education. Preferred qualifications Thorough knowledge of modern office practices, procedures, systems and equipment. Extensive knowledge of theoretical and applied governmental accounting. Ability to maintain effective working relationships with judges, court personnel, coworkers and staff from other agencies. Ability to work with minimum supervision. Ability to take and organize meeting minutes. Ability to travel overnight to support educational events. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. More information regarding employment and benefits can be found here: OSCA Benefits . To review an interactive total compensation calculator, click the following link: Compensation Calculator
Sep 24, 2024
Full Time
Location: Office of State Courts Administrator, Jefferson City, MO Why you'll love this position: A career with the Office of State Courts Administrator will provide you the opportunity to work with a variety of exceptional, hardworking people and gain valuable work experiences. It takes many types of talent to advance the mission of the Missouri Judiciary and keep operations running smoothly. We have opportunities for individuals seeking meaningful work in providing administrative, business and information technology services to the Missouri courts. We are recruiting to fill an Administrative Specialist I position to perform advanced clerical and administrative work for management, professional and technical staff in our Judicial Education section. Work involves a variety of tasks such as referring important problems to appropriate personnel, relieving the program manager of operating details, and composing routine correspondence. The main role is assisting with administrative duties for educational programs provided for court employees throughout the state. This position requires overnight travel in Missouri to support educational programs provided by our education committees. Communicates with internal and external organizational contacts as follows: receive/screen visitors and telephone callers to the office; opens/distributes mail; types/proofs documents, letters and reports; organizes/maintains files; copies/mails letters and reports; schedules meetings/appointments and arranges travel; processes travel claims, prepares education event materials and orders office supplies/equipment. Maintains electronic calendars for program manager and/or unit staff and makes necessary travel arrangements. Schedules internal meetings for program manager and/or unit staff and handles the arrangements such as reserving conference rooms, preparing and sending meeting invitations. Prepares meeting arrangements such as contacting hotels for room reservations, sending meeting invitations, making copies and coordinating food service, as needed. Minimum qualifications Graduation from high school or GED equivalent and 2 years of professional experience involving full time work in a closely related field. Additional experience above the minimum stated may be substituted on a year for year basis for the required education. Preferred qualifications Thorough knowledge of modern office practices, procedures, systems and equipment. Extensive knowledge of theoretical and applied governmental accounting. Ability to maintain effective working relationships with judges, court personnel, coworkers and staff from other agencies. Ability to work with minimum supervision. Ability to take and organize meeting minutes. Ability to travel overnight to support educational events. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. More information regarding employment and benefits can be found here: OSCA Benefits . To review an interactive total compensation calculator, click the following link: Compensation Calculator
City of Long Beach, CA
City of Long Beach, California, United States
DESCRIPTION Applications are available online beginning Friday, March 29, 2024, through 4:30 pm, Friday, September 27, 2024 (EXTENDED). VACANCY INFORMATION : Current vacancies are Grades I-VII ($2,454.72 - $6,287.12 Bi-Weekly) The SCADA position is in the Water Treatment Division, Long Beach Utilities Department. Please refer to the Desirable Qualifications listed below for more information. Salary Information: Grade I - $2,454.72 - $3,333.52 Bi-Weekly Grade II - $2,713.60 - $3,688.48 Bi-Weekly Grade III - $3,000.40 - $4,082.48 Bi-Weekly Grade IV - $3,319.36 - $4,520.80 Bi-Weekly Grade V - $3,670.72 - $5,000.48 Bi-Weekly Grade VI - $4,065.36 - $5,536.72 Bi-Weekly Grade VII - $4,671.44 - $6,287.12 Bi-Weekly EXAMPLES OF DUTIES Under supervision, performs specialized technical work pertaining to applications programming and analysis, system software/hardware analysis and design, and system administration and support activities; prepares or codes programs from specifications; tests and debugs programs; updates and modifies existing programs from detailed specifications; develops, maintain and/or updates system procedures and documentation; performs hardware and software maintenance on complex installations and data communications equipment; interfaces with end users to plan, define and implement systems modifications; accurately interprets end user needs and requirements and modifies or designs programs or systems to meet those needs; prepares detailed technical specifications for programmers to follow in program development and modification; provides timely, accurate and effective customer service; recommends options to end users by considering various solutions to business needs; may act in a lead or supervisory capacity; may prepare or evaluate training materials and manuals; and performs other related duties as required. REQUIREMENTS TO FILE Applicants must meet one of the following options: Option A . Bachelor's degree from an accredited college or university in science, technology, engineering, math, business systems, accounting systems, or related field with major coursework in computer science or closely related field (proof required) * AND one year of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. OR Option B. Associate degree from an accredited college or university in science, technology, engineering, math, business systems, accounting systems, or related field with major coursework in computer science or closely related field (proof required) * AND three years of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. OR Option C. Completion of a certificate program or technical school in Computer Science or related field (proof required) * AND four years of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. Opportunities for Substitution of Education or Experience Additional experience may be substituted for the required education on a year-for-year basis to the extent that the experience has prepared the individual to perform the duties of the classification. *Proof of required documents, such as degree or transcripts, must be uploaded to the online application at the time of filing. Any proofs submitted must contain either the applicant's name or other identifying characteristics on the form. Degrees must indicate the field of study and transcripts must indicate the field of study and degree conferred date. Candidates who possess degrees from colleges or universities from outside the United States must attach proof of educational equivalence at the time of filing. Knowledge, Skills, and Abilities: Knowledge of the principles, techniques, and methods used in acquiring, developing, implementing, and/or enhancing computer hardware and software; Ability to work with co-workers and members of the public through effective interpersonal, written, and oral communication skills. Willingness to work occasional nights, weekends, holidays, and/or overtime as required. A valid driver's license is required and a current DMV driving record must be submitted to the hiring department at time of selection interview. DESIRABLE QUALIFICATIONS: Knowledge and experience working with SCADA system software/hardware/communication network. Prior experience in Utility SCADA system or industrial control SCADA systems. Prior experience in IO Servers, SCADA network systems, HMI programing (e.g., Wonderware platforms), historians, PLC programing (e.g., Schneider Unity Pro), process instrumentation, PID loops, industrial protocols, SCADA communication protocols Prior experience troubleshooting failures such as PLC failure, failures in data path from plant floor to historian and HMI reconfiguration. Prior experience in electrical, instrumentation, control, and process design support during construction. Knowledge of the intersection and Integration of IT systems and operational technology systems. SELECTION PROCEDURE EXAMINATION WEIGHTS: Application and Supplemental Application......................................................Qualifying Screening of applicants will be conducted on the basis of application and required supplemental application submitted. This selection procedure will be conducted using a continuous non-competitive process, which means applications are evaluated solely on training, experience, education, or certification. All applicants meeting the minimum qualifications will be placed on an eligible list. Applicants receiving Veteran’s Credit will be placed on the eligible list first and then in the order in which applications were filed. This is a continuous eligible list, which means eligible lists may be established periodically and may expire six months from their effective date. Applicants may apply only once during a four-month period. Applications received by Friday, April 12, 2024, will be included in the exam process for Test # 01. If you have not received notification within two weeks of filing, please contact the Civil Service Department at (562) 570-6202. EQUITY AND INCLUSION The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender. The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act In support of the City's Language Access Policy, bilingual skills (Spanish, Khmer, and/or Tagalog) are desirable for positions interacting with the public. This information is available in an alternative format by request at (562) 570-6202. If special accommodation is desired, please contact the Civil Service Department two (2) business days prior to the test at (562) 570-6202. For the hearing impaired, call (562) 570-6638. An Equal Opportunity Employer. J.O.B. H674AN-24 LS:BSS-SCADA 03/27/2024 Employee Benefits The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include: • Medical and Dental Insurance • Life Insurance • Retirement Plan (P.E.R.S.) • Paid Vacation, Personal Holidays and Sick Leave • Deferred Compensation • Credit Union Membership • Free Bus Transportation (Long Beach Transit) • Flexible Spending Accounts • Free Employee Parking • Paid Parental Leave* *Paid Parental Leave - after six (6) months of City employment; up to 30 calendar days (160 hours/192 hours for sworn platoon) of PPL, taken in full-day increments, in connection with the birth, adoption, or foster placement of a child, up to the age of seventeen (17). Closing Date/Time: 9/27/2024 4:30 PM Pacific
Jul 14, 2024
Full Time
DESCRIPTION Applications are available online beginning Friday, March 29, 2024, through 4:30 pm, Friday, September 27, 2024 (EXTENDED). VACANCY INFORMATION : Current vacancies are Grades I-VII ($2,454.72 - $6,287.12 Bi-Weekly) The SCADA position is in the Water Treatment Division, Long Beach Utilities Department. Please refer to the Desirable Qualifications listed below for more information. Salary Information: Grade I - $2,454.72 - $3,333.52 Bi-Weekly Grade II - $2,713.60 - $3,688.48 Bi-Weekly Grade III - $3,000.40 - $4,082.48 Bi-Weekly Grade IV - $3,319.36 - $4,520.80 Bi-Weekly Grade V - $3,670.72 - $5,000.48 Bi-Weekly Grade VI - $4,065.36 - $5,536.72 Bi-Weekly Grade VII - $4,671.44 - $6,287.12 Bi-Weekly EXAMPLES OF DUTIES Under supervision, performs specialized technical work pertaining to applications programming and analysis, system software/hardware analysis and design, and system administration and support activities; prepares or codes programs from specifications; tests and debugs programs; updates and modifies existing programs from detailed specifications; develops, maintain and/or updates system procedures and documentation; performs hardware and software maintenance on complex installations and data communications equipment; interfaces with end users to plan, define and implement systems modifications; accurately interprets end user needs and requirements and modifies or designs programs or systems to meet those needs; prepares detailed technical specifications for programmers to follow in program development and modification; provides timely, accurate and effective customer service; recommends options to end users by considering various solutions to business needs; may act in a lead or supervisory capacity; may prepare or evaluate training materials and manuals; and performs other related duties as required. REQUIREMENTS TO FILE Applicants must meet one of the following options: Option A . Bachelor's degree from an accredited college or university in science, technology, engineering, math, business systems, accounting systems, or related field with major coursework in computer science or closely related field (proof required) * AND one year of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. OR Option B. Associate degree from an accredited college or university in science, technology, engineering, math, business systems, accounting systems, or related field with major coursework in computer science or closely related field (proof required) * AND three years of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. OR Option C. Completion of a certificate program or technical school in Computer Science or related field (proof required) * AND four years of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. Opportunities for Substitution of Education or Experience Additional experience may be substituted for the required education on a year-for-year basis to the extent that the experience has prepared the individual to perform the duties of the classification. *Proof of required documents, such as degree or transcripts, must be uploaded to the online application at the time of filing. Any proofs submitted must contain either the applicant's name or other identifying characteristics on the form. Degrees must indicate the field of study and transcripts must indicate the field of study and degree conferred date. Candidates who possess degrees from colleges or universities from outside the United States must attach proof of educational equivalence at the time of filing. Knowledge, Skills, and Abilities: Knowledge of the principles, techniques, and methods used in acquiring, developing, implementing, and/or enhancing computer hardware and software; Ability to work with co-workers and members of the public through effective interpersonal, written, and oral communication skills. Willingness to work occasional nights, weekends, holidays, and/or overtime as required. A valid driver's license is required and a current DMV driving record must be submitted to the hiring department at time of selection interview. DESIRABLE QUALIFICATIONS: Knowledge and experience working with SCADA system software/hardware/communication network. Prior experience in Utility SCADA system or industrial control SCADA systems. Prior experience in IO Servers, SCADA network systems, HMI programing (e.g., Wonderware platforms), historians, PLC programing (e.g., Schneider Unity Pro), process instrumentation, PID loops, industrial protocols, SCADA communication protocols Prior experience troubleshooting failures such as PLC failure, failures in data path from plant floor to historian and HMI reconfiguration. Prior experience in electrical, instrumentation, control, and process design support during construction. Knowledge of the intersection and Integration of IT systems and operational technology systems. SELECTION PROCEDURE EXAMINATION WEIGHTS: Application and Supplemental Application......................................................Qualifying Screening of applicants will be conducted on the basis of application and required supplemental application submitted. This selection procedure will be conducted using a continuous non-competitive process, which means applications are evaluated solely on training, experience, education, or certification. All applicants meeting the minimum qualifications will be placed on an eligible list. Applicants receiving Veteran’s Credit will be placed on the eligible list first and then in the order in which applications were filed. This is a continuous eligible list, which means eligible lists may be established periodically and may expire six months from their effective date. Applicants may apply only once during a four-month period. Applications received by Friday, April 12, 2024, will be included in the exam process for Test # 01. If you have not received notification within two weeks of filing, please contact the Civil Service Department at (562) 570-6202. EQUITY AND INCLUSION The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender. The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act In support of the City's Language Access Policy, bilingual skills (Spanish, Khmer, and/or Tagalog) are desirable for positions interacting with the public. This information is available in an alternative format by request at (562) 570-6202. If special accommodation is desired, please contact the Civil Service Department two (2) business days prior to the test at (562) 570-6202. For the hearing impaired, call (562) 570-6638. An Equal Opportunity Employer. J.O.B. H674AN-24 LS:BSS-SCADA 03/27/2024 Employee Benefits The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include: • Medical and Dental Insurance • Life Insurance • Retirement Plan (P.E.R.S.) • Paid Vacation, Personal Holidays and Sick Leave • Deferred Compensation • Credit Union Membership • Free Bus Transportation (Long Beach Transit) • Flexible Spending Accounts • Free Employee Parking • Paid Parental Leave* *Paid Parental Leave - after six (6) months of City employment; up to 30 calendar days (160 hours/192 hours for sworn platoon) of PPL, taken in full-day increments, in connection with the birth, adoption, or foster placement of a child, up to the age of seventeen (17). Closing Date/Time: 9/27/2024 4:30 PM Pacific
Irvine Ranch Water District, CA
Irvine, California, United States
General Description The District Irvine Ranch Water District (IRWD) is a progressive, values-driven agency, with an international reputation for its leading-edge financial management practices, water recycling program, water use efficiency practices, water banking, urban runoff treatment, and energy generation and storage. Established in 1961 as a California Water District under the provisions of the California Water Code, IRWD is an independent special district serving central Orange County. IRWD provides high-quality drinking water, reliable sewage collection and treatment, ground-breaking recycled water programs, and environmentally sound urban runoff treatment to its customers. As an independent, not-for-profit public agency, IRWD is governed by a publicly elected five-member Board of Directors. The Board is responsible for the District's policies and decision-making. Day-to-day operations are supervised by the General Manager. Additional information can be found at the District's website: www.IRWD.com. IRWD Corporate Values Irvine Ranch Water District believes that its values drive the character, culture, and capacity of our organization. IRWD was built on values, and we weave them into the fabric of everything we do. Values are the ingredients in our recipe for both institutional and individual success. They are a code of conduct to promote positive outcomes for others and ourselves. They are more than words on a wall or a website. We live by them every day. We pledge to keep them relevant in an ever-changing world. IRWD's employees enjoy working in a safe, supportive, and nurturing environment where they form strong bonds with fellow employees. To ensure effective communication and promote a collaborative team environment, employees report to work each day in the office or in the field, depending on their positions. The Position Under direct supervision, perform administrative duties for the Customer Service department including responding to customer questions and concerns with regards to billing, adjustment of accounts, or water and sewer service- related situations. DISTINGUISHING CHARACTERISTICS This is the entry-level position in this job series. This class performs the more routine tasks and duties. This classification differs from the Customer Service Specialist II in the skill level required and the complexity of the assigned work. Essential Duties and Responsibilities Take telephone, written and in-person requests regarding water and sewer service, and process utilizing the computer system. Answer and resolve billing questions by telephone, written correspondence, emails, and in-person. Submit requests for adjustments to bills, if appropriate. Accept payments from customers, prepare receipts, make change and create Customer Contacts on the computer system. Educate customers regarding the District’s variance program. Assist with completion of applications, verify information and input into the computer system. Receive, verify and record Temporary Construction Meter applications at the Customer Service front counter Create and become advocate/responder for Customer Contacts and/or To Do’s on the computer system for all external/internal transactions. Perform administrative job duties, including ordering supplies, distributing departmental mail, processing Customer Service Satisfaction Survey’s and completing expense reports. Assist and provide back-up to the Customer Service Department as requested. Comply with District work-related safety practices and attend relevant safety training. When assigned to front desk receptionist duties: Respond to all incoming calls to the District and route to appropriate department/person. Greet, assign security badges, and direct internal/external customers and visitors to appropriate meeting rooms, department or individual. Receive U.S. mail, sign for certified mail, accept packages, and determine/direct to appropriate individual. Monitor phone system to ensure proper functioning and notify appropriate individual of any problems. Minimum Education, Training and Experience Education: High school graduation or equivalent is required. For degrees obtained outside of the U.S., an official equivalency evaluation is required. Experience: Two (2) years of general office experience with heavy customer contact is required. License/Certifications Required: A valid Class 'C' California Driver's License is required. Additional Information The physical and mental demands described below are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Language Ability and Interpersonal Communication Ability to communicate effectively with all levels of office/field employees and management. Represent District in a professional manner when dealing with outside customers and suppliers. Ability to explain, demonstrate and clarify to others within well-established policies, procedures and standards, as well as the ability to follow specific instructions and respond to simple and difficult requests from others. Ability to effectively listen and communicate with multi-cultural customers. Mathematical Ability Ability to add, subtract, multiply, divide and calculate percentages, fractions and decimals. Ability to convert water equivalents. Technology Ability Intermediate computer knowledge and proficiency with MS Office Suite required. Keyboarding abilities sufficient to perform the job. Judgment and Situational Reasoning Ability Ability to use good personal judgment and discretion in performing all job functions. Ability to use good judgment in decision making with internal and external customers. Physical Requirements Regularly required to sit, walk, bend, stand and stoop. Ability to lift up to 35 lbs. to provide back up support to the mail room. Environmental Adaptability Noise level is equivalent to typical office conditions. Disaster Service Worker: In accordance with Government Code Section 3100, Irvine Ranch Water District employees, in the event of a disaster, are considered disaster service workers and may be asked to respond accordingly. IMPORTANT APPLICATION INFORMATION AND INSTRUCTION All applicants are required to complete and submit a District application form online and answer the supplemental questionnaire. Stating "See Resume" is not an acceptable substitute for a completed application. Resumes or faxed copies will not be accepted in lieu of the District online application. To apply, click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time: Online Employment Application Guide Applications will be reviewed by the Human Resources Department and the subject matter expert. Those applicants possessing the most pertinent qualifications will be invited to continue in the selection process, which will include: Spark Hire : a one way video-interview, evaluating the candidates' ability to convey their training and experience. Oral Interview Examination : will evaluate the candidates' experience, training, education, and abilities in relation to those factors which are essential for successful performance on the job. Communication regarding your application and/or status will be sent to the email address listed on your application. Please check your email regularly throughout the recruitment process as you will not receive communications by any other method. Equal Opportunity Employer Irvine Ranch Water District is an Equal Opportunity Employer and provides reasonable accommodations to qualified individuals with disabilities. If you consider yourself a person with a disability, you may contact the Human Resources Department for a reasonable accommodation. IRWD offers a comprehensive benefits package for eligible employees and their eligible dependents. These benefits include the following: retirement benefits; medical, dental, vision, and life insurance; anda variety of other benefits. Benefits may vary based on employment status. This benefits overview is intended to be a summary, is not intended to be all-inclusive,and may not be applicable to all employees. Retirement Employees hired on or after January 1, 2013: The District, in compliance with the California Public Employees' Pension Reform Act of 2012 (PEPRA), implemented a third tier for new employees hired on or after January 1, 2013. New employees hired on or after January 1, 2013 who have not been in PERS membership or in membership with a reciprocal retirement system within 6 months of hire date will receive benefits under the California Public Employees Retirement System at a 2 percent at age 62 formula. This formula gradually increases to a maximum benefits of 2.5 percent at age 67. Final compensation calculations will be based on the highest three-year average of regular recurring pay. The District pays the employer's share of these costs. The employee share of the pension cost of 7.50% is paid in full by the employees hired under this formula. Employees hired on or after September 29, 2012 or "Classic" PERS members hired on or after January 1, 2013: On September 24, 2012, the IRWD Board of Directors approved the addition of a second tier to the CalPERS retirement benefits. New employees hired on or after September 29th through December 31, 2012, and employees hired on or after January 1, 2013 who have been in PERS membership or in membership with a reciprocal retirement system, will receive benefits under the California Public Employees Retirement System at 2 percent at age 60 formula. This formula gradually increases to a maximum benefit of 2.418% at age 63. The District pays the employer share of these costs and the employee share of the pension cost of 7% is paid in full by the employees hired under this formula. Final retirement compensation calculations are based on the highest three-year average of regular, recurring pay. IRWDdoes not participate or pay into Social Security except for the Medicare portion. Medical Insurance IRWD contracts with CalPERS for medical insurance coverage. Employees may elect coverage from a variety of PPO and HMO plans. The employee and District contribution for health insurance varies by plan.Coverage is effective the first day of the month following the date of hire. Dental Insurance IRWD contracts with Delta Dental for dental coverage.IRWD pays 100% of the premium for dental coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Vision Insurance IRWD contracts with the EyeMed for vision coverage. IRWD pays 100% of the premium for vision coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Life Insurance Elgible employees are provided with life insurance coverage equal to three or four times their annual salary, depending on their level of compensation. Eligible dependents are also covered for a flat benefit amount. Coverage is effective the first day of the month following the date of hire. Deferred Compensation Participation in adeferred compensation plan is available through Empower Retirement. Enrollment is voluntary and contributions are employee-paid and subject to IRS limits. The District matches employee contributions up to 3% of base pay after 1 year of employment. Paid Vacation Eligible employees begin accruing vacation benefits at the rate of 80 hours per year for the first 5 years of employment. Employees accrue 120 hours per year after 5 years of employment and 160 hours per year after 10 years of employment. Paid Holidays The District offers 11 scheduled paid holidaysplus one personal holiday per year. Sick Leave Eligible employees accrue 96 hours of sick leave annually. Flexible Spending Accounts Eligible employees may elect to participate in the District's Flex Advantage program. This program allows employees to deposit pre-tax dollars into special accounts to be used for a variety of purposes, including paying for qualified miscellaneous health care expenses and dependent care expenses. IRWD contracts with a third party administer to process payments from employee accounts using claim forms or a Flex Spending debit card. Educational Assistance The District will share in the pre-approved educational costs of tuition and books for employees who wish to attend college or take certification classes. Closing Date/Time: 9/30/2024 11:59 PM Pacific
Sep 24, 2024
Full Time
General Description The District Irvine Ranch Water District (IRWD) is a progressive, values-driven agency, with an international reputation for its leading-edge financial management practices, water recycling program, water use efficiency practices, water banking, urban runoff treatment, and energy generation and storage. Established in 1961 as a California Water District under the provisions of the California Water Code, IRWD is an independent special district serving central Orange County. IRWD provides high-quality drinking water, reliable sewage collection and treatment, ground-breaking recycled water programs, and environmentally sound urban runoff treatment to its customers. As an independent, not-for-profit public agency, IRWD is governed by a publicly elected five-member Board of Directors. The Board is responsible for the District's policies and decision-making. Day-to-day operations are supervised by the General Manager. Additional information can be found at the District's website: www.IRWD.com. IRWD Corporate Values Irvine Ranch Water District believes that its values drive the character, culture, and capacity of our organization. IRWD was built on values, and we weave them into the fabric of everything we do. Values are the ingredients in our recipe for both institutional and individual success. They are a code of conduct to promote positive outcomes for others and ourselves. They are more than words on a wall or a website. We live by them every day. We pledge to keep them relevant in an ever-changing world. IRWD's employees enjoy working in a safe, supportive, and nurturing environment where they form strong bonds with fellow employees. To ensure effective communication and promote a collaborative team environment, employees report to work each day in the office or in the field, depending on their positions. The Position Under direct supervision, perform administrative duties for the Customer Service department including responding to customer questions and concerns with regards to billing, adjustment of accounts, or water and sewer service- related situations. DISTINGUISHING CHARACTERISTICS This is the entry-level position in this job series. This class performs the more routine tasks and duties. This classification differs from the Customer Service Specialist II in the skill level required and the complexity of the assigned work. Essential Duties and Responsibilities Take telephone, written and in-person requests regarding water and sewer service, and process utilizing the computer system. Answer and resolve billing questions by telephone, written correspondence, emails, and in-person. Submit requests for adjustments to bills, if appropriate. Accept payments from customers, prepare receipts, make change and create Customer Contacts on the computer system. Educate customers regarding the District’s variance program. Assist with completion of applications, verify information and input into the computer system. Receive, verify and record Temporary Construction Meter applications at the Customer Service front counter Create and become advocate/responder for Customer Contacts and/or To Do’s on the computer system for all external/internal transactions. Perform administrative job duties, including ordering supplies, distributing departmental mail, processing Customer Service Satisfaction Survey’s and completing expense reports. Assist and provide back-up to the Customer Service Department as requested. Comply with District work-related safety practices and attend relevant safety training. When assigned to front desk receptionist duties: Respond to all incoming calls to the District and route to appropriate department/person. Greet, assign security badges, and direct internal/external customers and visitors to appropriate meeting rooms, department or individual. Receive U.S. mail, sign for certified mail, accept packages, and determine/direct to appropriate individual. Monitor phone system to ensure proper functioning and notify appropriate individual of any problems. Minimum Education, Training and Experience Education: High school graduation or equivalent is required. For degrees obtained outside of the U.S., an official equivalency evaluation is required. Experience: Two (2) years of general office experience with heavy customer contact is required. License/Certifications Required: A valid Class 'C' California Driver's License is required. Additional Information The physical and mental demands described below are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Language Ability and Interpersonal Communication Ability to communicate effectively with all levels of office/field employees and management. Represent District in a professional manner when dealing with outside customers and suppliers. Ability to explain, demonstrate and clarify to others within well-established policies, procedures and standards, as well as the ability to follow specific instructions and respond to simple and difficult requests from others. Ability to effectively listen and communicate with multi-cultural customers. Mathematical Ability Ability to add, subtract, multiply, divide and calculate percentages, fractions and decimals. Ability to convert water equivalents. Technology Ability Intermediate computer knowledge and proficiency with MS Office Suite required. Keyboarding abilities sufficient to perform the job. Judgment and Situational Reasoning Ability Ability to use good personal judgment and discretion in performing all job functions. Ability to use good judgment in decision making with internal and external customers. Physical Requirements Regularly required to sit, walk, bend, stand and stoop. Ability to lift up to 35 lbs. to provide back up support to the mail room. Environmental Adaptability Noise level is equivalent to typical office conditions. Disaster Service Worker: In accordance with Government Code Section 3100, Irvine Ranch Water District employees, in the event of a disaster, are considered disaster service workers and may be asked to respond accordingly. IMPORTANT APPLICATION INFORMATION AND INSTRUCTION All applicants are required to complete and submit a District application form online and answer the supplemental questionnaire. Stating "See Resume" is not an acceptable substitute for a completed application. Resumes or faxed copies will not be accepted in lieu of the District online application. To apply, click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time: Online Employment Application Guide Applications will be reviewed by the Human Resources Department and the subject matter expert. Those applicants possessing the most pertinent qualifications will be invited to continue in the selection process, which will include: Spark Hire : a one way video-interview, evaluating the candidates' ability to convey their training and experience. Oral Interview Examination : will evaluate the candidates' experience, training, education, and abilities in relation to those factors which are essential for successful performance on the job. Communication regarding your application and/or status will be sent to the email address listed on your application. Please check your email regularly throughout the recruitment process as you will not receive communications by any other method. Equal Opportunity Employer Irvine Ranch Water District is an Equal Opportunity Employer and provides reasonable accommodations to qualified individuals with disabilities. If you consider yourself a person with a disability, you may contact the Human Resources Department for a reasonable accommodation. IRWD offers a comprehensive benefits package for eligible employees and their eligible dependents. These benefits include the following: retirement benefits; medical, dental, vision, and life insurance; anda variety of other benefits. Benefits may vary based on employment status. This benefits overview is intended to be a summary, is not intended to be all-inclusive,and may not be applicable to all employees. Retirement Employees hired on or after January 1, 2013: The District, in compliance with the California Public Employees' Pension Reform Act of 2012 (PEPRA), implemented a third tier for new employees hired on or after January 1, 2013. New employees hired on or after January 1, 2013 who have not been in PERS membership or in membership with a reciprocal retirement system within 6 months of hire date will receive benefits under the California Public Employees Retirement System at a 2 percent at age 62 formula. This formula gradually increases to a maximum benefits of 2.5 percent at age 67. Final compensation calculations will be based on the highest three-year average of regular recurring pay. The District pays the employer's share of these costs. The employee share of the pension cost of 7.50% is paid in full by the employees hired under this formula. Employees hired on or after September 29, 2012 or "Classic" PERS members hired on or after January 1, 2013: On September 24, 2012, the IRWD Board of Directors approved the addition of a second tier to the CalPERS retirement benefits. New employees hired on or after September 29th through December 31, 2012, and employees hired on or after January 1, 2013 who have been in PERS membership or in membership with a reciprocal retirement system, will receive benefits under the California Public Employees Retirement System at 2 percent at age 60 formula. This formula gradually increases to a maximum benefit of 2.418% at age 63. The District pays the employer share of these costs and the employee share of the pension cost of 7% is paid in full by the employees hired under this formula. Final retirement compensation calculations are based on the highest three-year average of regular, recurring pay. IRWDdoes not participate or pay into Social Security except for the Medicare portion. Medical Insurance IRWD contracts with CalPERS for medical insurance coverage. Employees may elect coverage from a variety of PPO and HMO plans. The employee and District contribution for health insurance varies by plan.Coverage is effective the first day of the month following the date of hire. Dental Insurance IRWD contracts with Delta Dental for dental coverage.IRWD pays 100% of the premium for dental coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Vision Insurance IRWD contracts with the EyeMed for vision coverage. IRWD pays 100% of the premium for vision coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Life Insurance Elgible employees are provided with life insurance coverage equal to three or four times their annual salary, depending on their level of compensation. Eligible dependents are also covered for a flat benefit amount. Coverage is effective the first day of the month following the date of hire. Deferred Compensation Participation in adeferred compensation plan is available through Empower Retirement. Enrollment is voluntary and contributions are employee-paid and subject to IRS limits. The District matches employee contributions up to 3% of base pay after 1 year of employment. Paid Vacation Eligible employees begin accruing vacation benefits at the rate of 80 hours per year for the first 5 years of employment. Employees accrue 120 hours per year after 5 years of employment and 160 hours per year after 10 years of employment. Paid Holidays The District offers 11 scheduled paid holidaysplus one personal holiday per year. Sick Leave Eligible employees accrue 96 hours of sick leave annually. Flexible Spending Accounts Eligible employees may elect to participate in the District's Flex Advantage program. This program allows employees to deposit pre-tax dollars into special accounts to be used for a variety of purposes, including paying for qualified miscellaneous health care expenses and dependent care expenses. IRWD contracts with a third party administer to process payments from employee accounts using claim forms or a Flex Spending debit card. Educational Assistance The District will share in the pre-approved educational costs of tuition and books for employees who wish to attend college or take certification classes. Closing Date/Time: 9/30/2024 11:59 PM Pacific
CITY OF MINNEAPOLIS
Minneapolis, Minnesota, United States
Position Description Support operating policies, standards and best practices that ensure high integrity enterprise spatial and attribute data for optimal use of GIS capacity. This includes support of Enterprise Data Provisioning, support of GIS Web Development, GIS Web Application components and new technologies. Work Location: This position may be eligible for flexible work arrangements, including hybrid work with some days working remotely and some days working in the office. The City of Minneapolis does not sponsor applicants for work visas. Job Duties and Responsibilities • Maintain the GIS Spatial Database containing Surface Water & Sewers Infrastructure, editing assets within the spatial database and ensure proper integration to the Maximo Asset Management system. • Support Python code used for Gopher State One Call automation, and other applications. • Assist with Maximo/GIS asset management Reporting and Analysis as needed. • Maintain and coordinate enterprise data resources • Assist departments in their documentation of their business processes, technology assessment and with migrating departmental business applications and technology needs to an enterprise City business. • Support and assist departments in the implementation of business technology solutions by delivering strategic GIS technology application. • Provide Customer support of the ArcGIS and ArcGIS Pro application desktop suite • Working with GPS units and workflows to assist in the capture of infrastructure locations. • Responsible for the creation of training plans, including schedules, preparing training materials, conducting monthly user group training meetings and developing the web site for user referral • Monitor enterprise data management and data stewardship program. • Perform web content publication of materials used by the GIS User community and provide support for the City's Enterprise GIS web applications. • Provide assistance to customers with moderately complex GIS analysis services. • Serve as project manager on simple to moderately complex GIS projects, including creating custom maps, project plans, budgets, schedules and managing the project. • Provide day-to-day support to customers that request services in person and electronically. Working Conditions: Office setting with some field work and daily exposure to computers. Some field work required. Required Qualifications Minimum Qualifications : Bachelor's Degree in Cartography, Geography, Computer Science, Landscape Architecture, a closely related field or equivalent. Minimum Experience : Three years of experience applying GIS technology. Equivalency An equivalent combination of education and experience closely related to the duties of the position MAY be considered. A resume is required. You must attach an updated resume to your application. Selection Process The selection process will consist of one or more of the following steps: a rating of relevant education and experience 100%. It is important that your application show all the relevant education and experience you possess. This information will be used to determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions. Only those candidates who attain a passing score 70% on each step in the selection process will be placed on the eligible list. The City of Minneapolis Human Resources Department reserves the right to limit the number in any phase of the selection process. Background Check The City has determined that a criminal background check and/or qualifications check may be necessary for certain positions with this job title. Applicants may be required to sign an informed consent form allowing the City to obtain their criminal history and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position. Union Representation This position is represented by a collective bargaining agreement between the City of Minneapolis and the Minneapolis Professional Employees Association (CPE) . For more information on the terms and conditions of this agreement please visit: https://www2.minneapolismn.gov/government/departments/hr/labor-agreements/professional-employees/ Eligible List Statement The names of applicants who meet minimum qualification and who pass the screening process shall be placed on the eligible list for employment consideration. This list will be certified to the hiring manager who may use the list to fill a vacancy of the same job title. This eligible list will expire one month after it has been established. Interview Selection The hiring authority reserves the right to determine the maximum number of candidates to interview from the established eligible list. If the hiring authority decides to interview other than by exam score order, they may select additional people to interview based on a candidate’s education or experience related to the field, work history, or skills uniquely related to the operational needs of the position. Knowledge, Skills and Abilities • Knowledge of ERSI technology including ERSI-ARCSDE data base management software tools. • Knowledge of geo-processing, cartographic design and cartographic principles and procedures. • Knowledge of data conversion, translation and transfer techniques. • Python Programming experience. • Familiarity working with ArcGIS Online and FieldMaps. • Knowledge of the principles and techniques of work planning, scheduling, measurement and reporting. • Knowledge of municipal government, the activities and process involved in the delivery of city services. • Ability to establish effective business and working relationships and communicate effectively, both orally and in writing. • Ability to lead, manage, organize, and implement programs with diverse staff and multiple departments. • Good analytical, coordination, research and problem-solving skills. • Ability to read construction project plans sets describing new & removed Surface Water & Sewer assets. • Working knowledge of Reporting tools and creating complex queries for data extraction. Benefits Summary Our employees enjoy competitive salaries and generous benefits. We pride ourselves on a comprehensive benefits program that supports employees' health and financial well-being. Programs, resources, and benefit eligibility varies based on position, average hours worked, location and length of service. For detailed benefits information, please visit the benefits page . New 12 weeks of paid parental leave City employees are eligible for up to 12 weeks of paid parental leave in the event of a birth or placement for adoption of a child. Insurance Health insurance Eligibility for benefits begins the first of the month following employment date. The City of Minneapolis offers eligible employees one plan design with a choice of six provider networks, allowing you to select the best option for you. Available plans include Medica Choice Passport, Medica Elect, VantagePlus with Medica, Park Nicollet and HealthPartners Medical Group First with Medica, Ridgeview Community Network powered by Medica, and Clear Value with Medica. Dental insurance The City of Minneapolis offers dental insurance through Delta Dental of Minnesota and pays 100% of the monthly premium for eligible employees. Benefits Paid time off Our generous leave package includes vacation, holidays and paid sick leave, which gives employees the opportunity to enhance their quality of life outside work. Amounts and accrual rates are based on years of experience and collective bargaining agreements . Retirement City employees earn a pension and may choose to participate in additional retirement savings programs. Pension: The City of Minneapolis participates in the Public Employees Retirement Association (PERA). Employees and the City both contribute a percentage of your pay to fund future benefits. Deferred compensation : Employees may choose to participate in pre-tax or after-tax savings plans through the Minnesota State Retirement System (MSRS). Transportation Eligible City employees may choose to participate in the following transportation programs: Metropass: The Metropass program allows eligible employees to enroll in a pass for unlimited bus or light rail rides at a discounted price. Parking or Van Pool: The City of Minneapolis Transportation Benefits Plan gives you options to pay certain commuting costs, such as qualified parking and van pool expenses, with pre-tax dollars. Learning and development To engage and develop employees, the City of Minneapolis offers classes in leadership, cultural agility, change management and more. Additionally, educational discounts at Augsburg University, Hamline University, St. Catherine’s, and St. Mary's University of Minnesota are available to City employees. Other perks Employees can also take advantage of optional life insurance, flexible spending accounts, the Employee Assistance Program , health club discounts and more. Closing Date/Time: 9/30/2024 11:59 PM Central
Sep 17, 2024
Full Time
Position Description Support operating policies, standards and best practices that ensure high integrity enterprise spatial and attribute data for optimal use of GIS capacity. This includes support of Enterprise Data Provisioning, support of GIS Web Development, GIS Web Application components and new technologies. Work Location: This position may be eligible for flexible work arrangements, including hybrid work with some days working remotely and some days working in the office. The City of Minneapolis does not sponsor applicants for work visas. Job Duties and Responsibilities • Maintain the GIS Spatial Database containing Surface Water & Sewers Infrastructure, editing assets within the spatial database and ensure proper integration to the Maximo Asset Management system. • Support Python code used for Gopher State One Call automation, and other applications. • Assist with Maximo/GIS asset management Reporting and Analysis as needed. • Maintain and coordinate enterprise data resources • Assist departments in their documentation of their business processes, technology assessment and with migrating departmental business applications and technology needs to an enterprise City business. • Support and assist departments in the implementation of business technology solutions by delivering strategic GIS technology application. • Provide Customer support of the ArcGIS and ArcGIS Pro application desktop suite • Working with GPS units and workflows to assist in the capture of infrastructure locations. • Responsible for the creation of training plans, including schedules, preparing training materials, conducting monthly user group training meetings and developing the web site for user referral • Monitor enterprise data management and data stewardship program. • Perform web content publication of materials used by the GIS User community and provide support for the City's Enterprise GIS web applications. • Provide assistance to customers with moderately complex GIS analysis services. • Serve as project manager on simple to moderately complex GIS projects, including creating custom maps, project plans, budgets, schedules and managing the project. • Provide day-to-day support to customers that request services in person and electronically. Working Conditions: Office setting with some field work and daily exposure to computers. Some field work required. Required Qualifications Minimum Qualifications : Bachelor's Degree in Cartography, Geography, Computer Science, Landscape Architecture, a closely related field or equivalent. Minimum Experience : Three years of experience applying GIS technology. Equivalency An equivalent combination of education and experience closely related to the duties of the position MAY be considered. A resume is required. You must attach an updated resume to your application. Selection Process The selection process will consist of one or more of the following steps: a rating of relevant education and experience 100%. It is important that your application show all the relevant education and experience you possess. This information will be used to determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions. Only those candidates who attain a passing score 70% on each step in the selection process will be placed on the eligible list. The City of Minneapolis Human Resources Department reserves the right to limit the number in any phase of the selection process. Background Check The City has determined that a criminal background check and/or qualifications check may be necessary for certain positions with this job title. Applicants may be required to sign an informed consent form allowing the City to obtain their criminal history and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position. Union Representation This position is represented by a collective bargaining agreement between the City of Minneapolis and the Minneapolis Professional Employees Association (CPE) . For more information on the terms and conditions of this agreement please visit: https://www2.minneapolismn.gov/government/departments/hr/labor-agreements/professional-employees/ Eligible List Statement The names of applicants who meet minimum qualification and who pass the screening process shall be placed on the eligible list for employment consideration. This list will be certified to the hiring manager who may use the list to fill a vacancy of the same job title. This eligible list will expire one month after it has been established. Interview Selection The hiring authority reserves the right to determine the maximum number of candidates to interview from the established eligible list. If the hiring authority decides to interview other than by exam score order, they may select additional people to interview based on a candidate’s education or experience related to the field, work history, or skills uniquely related to the operational needs of the position. Knowledge, Skills and Abilities • Knowledge of ERSI technology including ERSI-ARCSDE data base management software tools. • Knowledge of geo-processing, cartographic design and cartographic principles and procedures. • Knowledge of data conversion, translation and transfer techniques. • Python Programming experience. • Familiarity working with ArcGIS Online and FieldMaps. • Knowledge of the principles and techniques of work planning, scheduling, measurement and reporting. • Knowledge of municipal government, the activities and process involved in the delivery of city services. • Ability to establish effective business and working relationships and communicate effectively, both orally and in writing. • Ability to lead, manage, organize, and implement programs with diverse staff and multiple departments. • Good analytical, coordination, research and problem-solving skills. • Ability to read construction project plans sets describing new & removed Surface Water & Sewer assets. • Working knowledge of Reporting tools and creating complex queries for data extraction. Benefits Summary Our employees enjoy competitive salaries and generous benefits. We pride ourselves on a comprehensive benefits program that supports employees' health and financial well-being. Programs, resources, and benefit eligibility varies based on position, average hours worked, location and length of service. For detailed benefits information, please visit the benefits page . New 12 weeks of paid parental leave City employees are eligible for up to 12 weeks of paid parental leave in the event of a birth or placement for adoption of a child. Insurance Health insurance Eligibility for benefits begins the first of the month following employment date. The City of Minneapolis offers eligible employees one plan design with a choice of six provider networks, allowing you to select the best option for you. Available plans include Medica Choice Passport, Medica Elect, VantagePlus with Medica, Park Nicollet and HealthPartners Medical Group First with Medica, Ridgeview Community Network powered by Medica, and Clear Value with Medica. Dental insurance The City of Minneapolis offers dental insurance through Delta Dental of Minnesota and pays 100% of the monthly premium for eligible employees. Benefits Paid time off Our generous leave package includes vacation, holidays and paid sick leave, which gives employees the opportunity to enhance their quality of life outside work. Amounts and accrual rates are based on years of experience and collective bargaining agreements . Retirement City employees earn a pension and may choose to participate in additional retirement savings programs. Pension: The City of Minneapolis participates in the Public Employees Retirement Association (PERA). Employees and the City both contribute a percentage of your pay to fund future benefits. Deferred compensation : Employees may choose to participate in pre-tax or after-tax savings plans through the Minnesota State Retirement System (MSRS). Transportation Eligible City employees may choose to participate in the following transportation programs: Metropass: The Metropass program allows eligible employees to enroll in a pass for unlimited bus or light rail rides at a discounted price. Parking or Van Pool: The City of Minneapolis Transportation Benefits Plan gives you options to pay certain commuting costs, such as qualified parking and van pool expenses, with pre-tax dollars. Learning and development To engage and develop employees, the City of Minneapolis offers classes in leadership, cultural agility, change management and more. Additionally, educational discounts at Augsburg University, Hamline University, St. Catherine’s, and St. Mary's University of Minnesota are available to City employees. Other perks Employees can also take advantage of optional life insurance, flexible spending accounts, the Employee Assistance Program , health club discounts and more. Closing Date/Time: 9/30/2024 11:59 PM Central
CITY OF GREENVILLE NORTH CAROLINA
Greenville, North Carolina, United States
Job Summary The City of Greenville has an opportunity for a motivated individual to join our City Clerk's Office. This new position will provide administrative support to the department and serve as a receptionist to welcome visitors who walk into City Hall. Work Schedule: approximately 20-29 hours a week, between Monday - Friday 8:00 am to 5:00 pm. FLSA Status: Non-Exempt **This is a designated part-time position with limited benefits available (401K, Retirement, Sick leave, and Vacation leave)** Examples of Duties Greet, welcome, and direct visitors to the appropriate office/staff; Answer telephone and provide information to callers or transfer calls to appropriate individuals; Assist the public, and direct inquiries and complaints to City departments; Address customer inquiries and assist as needed; Maintain office security by following safety procedures and controlling access via the receptionist desk; Serve as support for the City’s board and commissions. Related duties include: maintaining and updating the database for City boards and commissions, preparing monthly reports for City Council appointments and reappointments, distributing board and commission applications to Council Members, advertising vacancies, corresponding with applicants and potential applicants, and responding to inquiries from citizens and staff; Compose and type letters, proclamations, memoranda, certificates, flyers, schedules, and invitations independently in conformance with City policies; Assist in the retrieval of ordinances, resolutions, and minutes of City Council meetings; Assist in maintaining website pages for the City Clerk's Office as assigned; Maintain files and perform other clerical tasks including setting up for City Council meetings, processing standard business forms, copying, typing, and recordkeeping as assigned; Order office supplies as needed for the department; Prepare paperwork for payment of bills for the department; Provide support in maintaining the Mayor and City Council calendar of events and scheduling meetings in various City Hall conference rooms; Maintain inventory files; and Perform other duties as assigned. Minimum Qualifications Education and Experience: High school diploma or GED required; supplemented by training/course work in office systems technology or related field; and A minimum of one year of related clerical/administrative experience. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of: administrative and clerical procedures and systems such as word processing, managing files and records, and designing forms. the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. the principles and processes for providing customer service. electronic equipment, and computer hardware and software. Skilled in: communicating effectively in writing as appropriate for the needs of the audience. word processing and other office technology. Ability to: use computer systems to enter data or process information. listen to and understand information and ideas presented through spoken words. read and understand information and ideas presented in writing. work cooperatively with City officials, other employees, and the general public. work safely without presenting a direct threat to self or others. meet the mental and physical demands of the job. Special Requirements Must possess and maintain a valid driver's license. (Note: A valid driver's license is a current driver's license that is not revoked, suspended, or subject to limited restoration or conditional operation privileges). This position may occasionally work evening meetings. The City of Greenville offers a comprehensive benefits package to all regular full-time employees including vacation, holiday, and sick leave as well as medical, dental, vision, life and short-term disability insurance. Employees in designated part-time positions may participate in some of the benefit programs offered to regular full-time employees. Visit the City of Greenville Human Resources Website for a more in depth summary of our benefits. Closing Date/Time: 10/10/2024 11:59 PM Eastern
Sep 20, 2024
Part Time
Job Summary The City of Greenville has an opportunity for a motivated individual to join our City Clerk's Office. This new position will provide administrative support to the department and serve as a receptionist to welcome visitors who walk into City Hall. Work Schedule: approximately 20-29 hours a week, between Monday - Friday 8:00 am to 5:00 pm. FLSA Status: Non-Exempt **This is a designated part-time position with limited benefits available (401K, Retirement, Sick leave, and Vacation leave)** Examples of Duties Greet, welcome, and direct visitors to the appropriate office/staff; Answer telephone and provide information to callers or transfer calls to appropriate individuals; Assist the public, and direct inquiries and complaints to City departments; Address customer inquiries and assist as needed; Maintain office security by following safety procedures and controlling access via the receptionist desk; Serve as support for the City’s board and commissions. Related duties include: maintaining and updating the database for City boards and commissions, preparing monthly reports for City Council appointments and reappointments, distributing board and commission applications to Council Members, advertising vacancies, corresponding with applicants and potential applicants, and responding to inquiries from citizens and staff; Compose and type letters, proclamations, memoranda, certificates, flyers, schedules, and invitations independently in conformance with City policies; Assist in the retrieval of ordinances, resolutions, and minutes of City Council meetings; Assist in maintaining website pages for the City Clerk's Office as assigned; Maintain files and perform other clerical tasks including setting up for City Council meetings, processing standard business forms, copying, typing, and recordkeeping as assigned; Order office supplies as needed for the department; Prepare paperwork for payment of bills for the department; Provide support in maintaining the Mayor and City Council calendar of events and scheduling meetings in various City Hall conference rooms; Maintain inventory files; and Perform other duties as assigned. Minimum Qualifications Education and Experience: High school diploma or GED required; supplemented by training/course work in office systems technology or related field; and A minimum of one year of related clerical/administrative experience. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of: administrative and clerical procedures and systems such as word processing, managing files and records, and designing forms. the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. the principles and processes for providing customer service. electronic equipment, and computer hardware and software. Skilled in: communicating effectively in writing as appropriate for the needs of the audience. word processing and other office technology. Ability to: use computer systems to enter data or process information. listen to and understand information and ideas presented through spoken words. read and understand information and ideas presented in writing. work cooperatively with City officials, other employees, and the general public. work safely without presenting a direct threat to self or others. meet the mental and physical demands of the job. Special Requirements Must possess and maintain a valid driver's license. (Note: A valid driver's license is a current driver's license that is not revoked, suspended, or subject to limited restoration or conditional operation privileges). This position may occasionally work evening meetings. The City of Greenville offers a comprehensive benefits package to all regular full-time employees including vacation, holiday, and sick leave as well as medical, dental, vision, life and short-term disability insurance. Employees in designated part-time positions may participate in some of the benefit programs offered to regular full-time employees. Visit the City of Greenville Human Resources Website for a more in depth summary of our benefits. Closing Date/Time: 10/10/2024 11:59 PM Eastern