Cal State University (CSU) Fullerton
800 N State College Blvd, Fullerton, CA 92831, USA
Job Title Information Technology Consultant - Career Classification Information Technology Consultant - Career AutoReqId 540905 Department College Centralized IT Sub-Division Academic Affairs IT Administration Salary Range Classification Range $5,158 - $12,730 per month (Hiring range depending on qualifications, not anticipated to exceed $5,158 - $6,300 per month) Appointment Type Temporary Time Base Full Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM; This is a temporary position to end on or before June 30, 2025, with a possibility of renewal on an annual basis if funds and/or program needs exist. Occasional early morning, evening and/or weekend hours. About CSUF Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At Cal State Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: The Information Technology Services strives to be a strategic, innovative, and best-in-class IT organization that provides a leading-edge technology environment for students, faculty, and staff to advance the University’s mission, vision, and goals. We seek an exceptional individual to join our College Centralized IT team as the Information Technology Consultant - Career. The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. The Information Technology Consultant will provide user consultation and help desk support; implement and maintain hardware, software, and server operations; create documentation and provide general server support, ensuring secure reliable technology services. Monitor and maintain equipment such as computers, mobile devices, printers, scanners, cameras in labs, classrooms, centers, and other spaces. Provides support of audio and visual technology components in laboratories, classrooms, conference rooms, computer clusters, learning spaces, and at college special events. Responsible for full inventory lifecycle purchasing, receiving, tracking, and e-wasting of equipment. Manage warranties, hardware/software licensing, server certificates, and hardware/software upgrades. Implement and support servers, including applying security requirements, monitoring performance, setting up appropriate permissions, implementing upgrades, and ensuring backup and disaster recovery of critical systems. Other duties as assigned. Essential Qualifications Bachelor’s degree from an accredited four-year college or university in Computer Science, Computer Information Systems, Information Systems, Telecommunications, Engineering, Engineering Technology or a related field plus two years of relevant full-time experience or the equivalent part-time experience. Eight years of relevant full-time experience or an associate’s degree from an accredited college or university in a related field and four years of relevant full-time experience may be substituted for the previously listed education and experience requirement. Functional knowledge of the specialty area is demonstrated by an understanding and use of advanced principles and theories. Ability to integrate work related knowledge to address problems. Demonstrated competency in applying standard and non-standard technology applications and exploring and adapting to changing technology. Ability to independently apply technical judgment, recognize problems, use reasoning and logic to establish possible causes, interpret and apply theories and principles, generate alternative solutions, and implement a plan of action for the best resolution. Ability to develop solutions where precedents do not always exist. Ability to be proactive, anticipate outcomes and consequences of different approaches, and modify action plans. Demonstrated competence in interpreting and communicating information. Ability to use reflective listening skills when working with others. Ability to assist others in completing assignments and provides work direction and training to others on new skills and procedures. Ability to plan and work on shared projects. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Excellent documentation, written and oral communication skills. Excellent customer service skills with the ability to communicate technical knowledge to functional units. Experience offering help desk support and end-user hardware and software support and maintenance. Experience imaging, maintaining, upgrading computers. Experience with server administration. Familiarity with Active Directory, Office 365, Azure, AWS. Experience with cloud infrastructure deployment. Experience supporting Linux, Solaris, Windows physical servers. Working knowledge of virtualization, VMWare, or equivalent. Knowledge of Linux: RedHat, CentOS, Debian, etc. Knowledge of systems and networking software, hardware, and networking protocols. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. The person holding this position is considered a general mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas). Hiring Preference On-Campus CSUEU Employees Advertised: Jul 04 2024 Pacific Daylight Time Applications close: Sep 26 2024 Pacific Daylight Time Closing Date/Time:
Jul 05, 2024
Job Title Information Technology Consultant - Career Classification Information Technology Consultant - Career AutoReqId 540905 Department College Centralized IT Sub-Division Academic Affairs IT Administration Salary Range Classification Range $5,158 - $12,730 per month (Hiring range depending on qualifications, not anticipated to exceed $5,158 - $6,300 per month) Appointment Type Temporary Time Base Full Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM; This is a temporary position to end on or before June 30, 2025, with a possibility of renewal on an annual basis if funds and/or program needs exist. Occasional early morning, evening and/or weekend hours. About CSUF Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At Cal State Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: The Information Technology Services strives to be a strategic, innovative, and best-in-class IT organization that provides a leading-edge technology environment for students, faculty, and staff to advance the University’s mission, vision, and goals. We seek an exceptional individual to join our College Centralized IT team as the Information Technology Consultant - Career. The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. The Information Technology Consultant will provide user consultation and help desk support; implement and maintain hardware, software, and server operations; create documentation and provide general server support, ensuring secure reliable technology services. Monitor and maintain equipment such as computers, mobile devices, printers, scanners, cameras in labs, classrooms, centers, and other spaces. Provides support of audio and visual technology components in laboratories, classrooms, conference rooms, computer clusters, learning spaces, and at college special events. Responsible for full inventory lifecycle purchasing, receiving, tracking, and e-wasting of equipment. Manage warranties, hardware/software licensing, server certificates, and hardware/software upgrades. Implement and support servers, including applying security requirements, monitoring performance, setting up appropriate permissions, implementing upgrades, and ensuring backup and disaster recovery of critical systems. Other duties as assigned. Essential Qualifications Bachelor’s degree from an accredited four-year college or university in Computer Science, Computer Information Systems, Information Systems, Telecommunications, Engineering, Engineering Technology or a related field plus two years of relevant full-time experience or the equivalent part-time experience. Eight years of relevant full-time experience or an associate’s degree from an accredited college or university in a related field and four years of relevant full-time experience may be substituted for the previously listed education and experience requirement. Functional knowledge of the specialty area is demonstrated by an understanding and use of advanced principles and theories. Ability to integrate work related knowledge to address problems. Demonstrated competency in applying standard and non-standard technology applications and exploring and adapting to changing technology. Ability to independently apply technical judgment, recognize problems, use reasoning and logic to establish possible causes, interpret and apply theories and principles, generate alternative solutions, and implement a plan of action for the best resolution. Ability to develop solutions where precedents do not always exist. Ability to be proactive, anticipate outcomes and consequences of different approaches, and modify action plans. Demonstrated competence in interpreting and communicating information. Ability to use reflective listening skills when working with others. Ability to assist others in completing assignments and provides work direction and training to others on new skills and procedures. Ability to plan and work on shared projects. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Excellent documentation, written and oral communication skills. Excellent customer service skills with the ability to communicate technical knowledge to functional units. Experience offering help desk support and end-user hardware and software support and maintenance. Experience imaging, maintaining, upgrading computers. Experience with server administration. Familiarity with Active Directory, Office 365, Azure, AWS. Experience with cloud infrastructure deployment. Experience supporting Linux, Solaris, Windows physical servers. Working knowledge of virtualization, VMWare, or equivalent. Knowledge of Linux: RedHat, CentOS, Debian, etc. Knowledge of systems and networking software, hardware, and networking protocols. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. The person holding this position is considered a general mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas). Hiring Preference On-Campus CSUEU Employees Advertised: Jul 04 2024 Pacific Daylight Time Applications close: Sep 26 2024 Pacific Daylight Time Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Technical Project Manager SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services/Project Management Appointment Type This is a one-year probationary position. Time Base Full-Time Work Schedule Monday - Friday; 8:00 am -5:00 pm Anticipated Hiring Range $6,250.00 - $6,845.00 Per Month ($75,000.00 - $82,140.00 Annually) Salary is commensurate with experience. Position Summary Reporting to the Manager of the Project Management Office, this position will work under minimal direction to independently coordinate, plan, support, and execute enterprise-wide and division information technology projects. The incumbent will manage the Project Management Life Cycle from beginning to end, establish multi-disciplinary stakeholder and project team buy-in, apply his or her knowledge and understanding of industry-accepted methodologies (i.e., Project Management Body of Knowledge [PMBOK]) and lessons learned from past experience to facilitate project success. The Technical Project Manager will provide imaginative, thorough, and practicable solutions to a wide range of problems. Using technical experience and training, the incumbent works with all the Information Technology Services departments and functional divisions during the course of managing projects, with an emphasis on projects incorporating technology to support student success, teaching, learning, and research. The incumbent will also work with the Director, other project managers, and ITS colleagues to develop and implement maturing project management policies and procedures. This incumbent will develop a thorough understanding of Information Technology services and how they each support projects. Position Information Plans Projects Under minimal direction: Consults with project sponsors to clarify project scope, deliverables, timelines, and analyze risk. Interacts with users and other stakeholders (administration, faculty, staff, students, vendors) to further understand requirements. Develops the project plan as needed to identify and organize project resources, assigning and clarifying roles and responsibilities, establish project schedule, plan for communication, risk, budget, and quality assurance Uses presentation and communication skills and tools to communicate project vision and plans to team and stakeholders. Works with Information Security, Networking, Operations, Identity Management, and other information technology departments to plan for proper system and security design, best practices, and service transition. Works with Service Desk and IT Training and Communications Coordinator to plan project communications to the users and campus community. Documents project planning in the project and portfolio management tool. Executes Technical Projects Applies certified PM tools and methodologies to achieve project milestones, maintain scope, and execute project plans. Observes project team dynamics to ensure effective team member synergies and to resolve team issues. Creates progressive milestones to recognize successes, provide feedback, and motivate the project team. Gathers and analyzes project metrics to evaluate project performance and to manage issues, risk and changes of scope. Coordinates with technical managers and resources from Information Security, Networking, Operations and other information technology departments to execute the plan, utilizing past experience and knowledge to look for gaps or risks. Communicates with stakeholders, senior management and project leaders to discuss issues and resolutions and to authorize scope changes. Maintains project status and appropriate documents such as requirements, issues, and risk in the project and portfolio management tool. Monitors and Controls Projects Utilizes PM tools to manage project timelines and accuracy, ensure project resource commitments are met, and track activities and variances. Performs assessments throughout projects to identify risks and their potential impact and to develop response strategies for managing and mitigating risk factors. Using email, Word, Visio, Excel, and the project software as appropriate, interacts with project customers to verify completion dates, review milestone expectations, and to manage Information Technology Services (ITS) personnel resource schedules. Interacts with Functional Managers to manage resources and to meet project commitments and avoid delays and conflicts. Offers sponsors solutions to problems with imaginative, thorough, and practicable solutions. Closes Projects Evaluates project achievements and facilitates the “lessons learned” process to provide documented historical information for future projects. Obtains formal approvals for closing project plans to ensure deliverables met requirements and expectations. Works with the Service Desk and the Applications Manager on formal handover. Surveys customers, stakeholders, sponsors, and team members to gather input on project quality, metrics performance and recommendations for improvement. Stores documents, creates final status, finalizes project plan, and formally closes the project in the project and portfolio management tool. Project Governance Assist with implementation and improvement of yearly Project Governance process and Project Management processes Reviews project requests and works with requestor and team to get estimates. Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Education Bachelor’s degree in related area such as Computer Science, Management Information Systems, Information Technology, Business, or related field from an accredited university. Work Experience Minimum 3+ years experience and proven ability to independently plan and manage complex projects with a technical component and with broad division or university impact. Knowledge, skills and abilities: Working knowledge of an ability to apply the Project Management Body of Knowledge (PMBOK) Demonstrated ability to work and communicate effectively with users at multiple levels of the organization Excellent communication skills including writing, speaking, facilitation, and presentations Demonstrated experience successfully working with Information Security, Systems, Networking, Service Desk and other IT departments to plan for proper system and security design and best practices during project planning, execution, and transition Demonstrated personal accountability and creative problem solving skills Demonstrated experience and commitment to providing excellent service to diverse faculty, staff, and students Demonstrated experience with effectively completing assignments, prioritizing based on strategic goals, and meeting deadlines Experience using project and portfolio management software (such as Jira/Confluence, etc.) for documentating, storing, and sharing project charter information, plans and schedules, team information, issues, risks, and communications Experience leading projects in a matrixed IT environment that involve aspects of IT Governance such as web governance, data governance, etc. Experience implementing process improvement and process automation Experience working with users, leaders, and decision makers to ensure strategic and effective decision making occurs in process and project work Demonstrated understanding and applicable experience of higher education organizational structures and mission Project Management Professional (PMP) certification Familiarity with Agile (Scrum) concepts Demonstrated knowledge of Microsoft Office products (e.g. Excel, Word, Visio etc.) Ability to effectively present process improvement ideas, alternative solutions, and workflow concepts in applicable written or presentation formats such as Context Diagrams, Use Cases, Workflow and Swim Lane Diagrams Ability to use consultative and facilitative skills to gain consensus on specific outcomes and requirements Environmental/Physical/Special The incumbent may be required to sit in an open office environment with other project team members. This is an exempt position and is not subject or eligible for overtime or compensatory time off. The incumbent may be required to work outside of their regular work schedule for special projects. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Apr 03 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Working Title Technical Project Manager SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services/Project Management Appointment Type This is a one-year probationary position. Time Base Full-Time Work Schedule Monday - Friday; 8:00 am -5:00 pm Anticipated Hiring Range $6,250.00 - $6,845.00 Per Month ($75,000.00 - $82,140.00 Annually) Salary is commensurate with experience. Position Summary Reporting to the Manager of the Project Management Office, this position will work under minimal direction to independently coordinate, plan, support, and execute enterprise-wide and division information technology projects. The incumbent will manage the Project Management Life Cycle from beginning to end, establish multi-disciplinary stakeholder and project team buy-in, apply his or her knowledge and understanding of industry-accepted methodologies (i.e., Project Management Body of Knowledge [PMBOK]) and lessons learned from past experience to facilitate project success. The Technical Project Manager will provide imaginative, thorough, and practicable solutions to a wide range of problems. Using technical experience and training, the incumbent works with all the Information Technology Services departments and functional divisions during the course of managing projects, with an emphasis on projects incorporating technology to support student success, teaching, learning, and research. The incumbent will also work with the Director, other project managers, and ITS colleagues to develop and implement maturing project management policies and procedures. This incumbent will develop a thorough understanding of Information Technology services and how they each support projects. Position Information Plans Projects Under minimal direction: Consults with project sponsors to clarify project scope, deliverables, timelines, and analyze risk. Interacts with users and other stakeholders (administration, faculty, staff, students, vendors) to further understand requirements. Develops the project plan as needed to identify and organize project resources, assigning and clarifying roles and responsibilities, establish project schedule, plan for communication, risk, budget, and quality assurance Uses presentation and communication skills and tools to communicate project vision and plans to team and stakeholders. Works with Information Security, Networking, Operations, Identity Management, and other information technology departments to plan for proper system and security design, best practices, and service transition. Works with Service Desk and IT Training and Communications Coordinator to plan project communications to the users and campus community. Documents project planning in the project and portfolio management tool. Executes Technical Projects Applies certified PM tools and methodologies to achieve project milestones, maintain scope, and execute project plans. Observes project team dynamics to ensure effective team member synergies and to resolve team issues. Creates progressive milestones to recognize successes, provide feedback, and motivate the project team. Gathers and analyzes project metrics to evaluate project performance and to manage issues, risk and changes of scope. Coordinates with technical managers and resources from Information Security, Networking, Operations and other information technology departments to execute the plan, utilizing past experience and knowledge to look for gaps or risks. Communicates with stakeholders, senior management and project leaders to discuss issues and resolutions and to authorize scope changes. Maintains project status and appropriate documents such as requirements, issues, and risk in the project and portfolio management tool. Monitors and Controls Projects Utilizes PM tools to manage project timelines and accuracy, ensure project resource commitments are met, and track activities and variances. Performs assessments throughout projects to identify risks and their potential impact and to develop response strategies for managing and mitigating risk factors. Using email, Word, Visio, Excel, and the project software as appropriate, interacts with project customers to verify completion dates, review milestone expectations, and to manage Information Technology Services (ITS) personnel resource schedules. Interacts with Functional Managers to manage resources and to meet project commitments and avoid delays and conflicts. Offers sponsors solutions to problems with imaginative, thorough, and practicable solutions. Closes Projects Evaluates project achievements and facilitates the “lessons learned” process to provide documented historical information for future projects. Obtains formal approvals for closing project plans to ensure deliverables met requirements and expectations. Works with the Service Desk and the Applications Manager on formal handover. Surveys customers, stakeholders, sponsors, and team members to gather input on project quality, metrics performance and recommendations for improvement. Stores documents, creates final status, finalizes project plan, and formally closes the project in the project and portfolio management tool. Project Governance Assist with implementation and improvement of yearly Project Governance process and Project Management processes Reviews project requests and works with requestor and team to get estimates. Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Education Bachelor’s degree in related area such as Computer Science, Management Information Systems, Information Technology, Business, or related field from an accredited university. Work Experience Minimum 3+ years experience and proven ability to independently plan and manage complex projects with a technical component and with broad division or university impact. Knowledge, skills and abilities: Working knowledge of an ability to apply the Project Management Body of Knowledge (PMBOK) Demonstrated ability to work and communicate effectively with users at multiple levels of the organization Excellent communication skills including writing, speaking, facilitation, and presentations Demonstrated experience successfully working with Information Security, Systems, Networking, Service Desk and other IT departments to plan for proper system and security design and best practices during project planning, execution, and transition Demonstrated personal accountability and creative problem solving skills Demonstrated experience and commitment to providing excellent service to diverse faculty, staff, and students Demonstrated experience with effectively completing assignments, prioritizing based on strategic goals, and meeting deadlines Experience using project and portfolio management software (such as Jira/Confluence, etc.) for documentating, storing, and sharing project charter information, plans and schedules, team information, issues, risks, and communications Experience leading projects in a matrixed IT environment that involve aspects of IT Governance such as web governance, data governance, etc. Experience implementing process improvement and process automation Experience working with users, leaders, and decision makers to ensure strategic and effective decision making occurs in process and project work Demonstrated understanding and applicable experience of higher education organizational structures and mission Project Management Professional (PMP) certification Familiarity with Agile (Scrum) concepts Demonstrated knowledge of Microsoft Office products (e.g. Excel, Word, Visio etc.) Ability to effectively present process improvement ideas, alternative solutions, and workflow concepts in applicable written or presentation formats such as Context Diagrams, Use Cases, Workflow and Swim Lane Diagrams Ability to use consultative and facilitative skills to gain consensus on specific outcomes and requirements Environmental/Physical/Special The incumbent may be required to sit in an open office environment with other project team members. This is an exempt position and is not subject or eligible for overtime or compensatory time off. The incumbent may be required to work outside of their regular work schedule for special projects. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Apr 03 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Digital Marketing Specialist SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department College of Professional & Global Education Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0) Work Schedule Monday - Friday; 8:00am - 5:00pm Anticipated Hiring Range $6,180.00 - $6,866.00 Per Month ($74,160 - $82,392 Annually) Salary is commensurate with experience. Position Summary The digital marketing specialist reports to the Director of Marketing and Communications as a member of the marketing team. The specialist provides lead work for dynamic features and forms on the CPaGE website, management of the marketing automation platform, integrating customer relationship management (CRM), marketing automation and email marketing, and management and reporting of marketing analytics, including GA4. The digital marketing specialist works closely with the CPaGE web designer and Information Technology Services (ITS) to ensure web functionality is current and in compliance with all SF State and CSU policies. The specialist works closely with ITS and the CPaGE business analyst to ensure seamless integration of Campus Solutions and other databases with the website. Position Information Marketing Automation Platform Management Collaborates with content specialist to manage email nurture campaigns and timely enrollment emails. Creates campaigns, tags, engagement programs, forms, dynamic content, segmented lists and automations. Works closely with business analyst and/or CRM administrator to connect prospects to enrollees. Research improvements in marketing automation platform application at CPaGE. Manages all prospect lists, including importing prospects from forms, digital advertising and other external sources. Website Content Creates dynamic website architecture and implements new user features in accordance with best practices. Integrates current and emerging web applications into website design. Creates forms using advanced features in Qualtrics and/or other relevant software. Works with leadership team as needed to enhance website functionality in accordance with college’s tactical decisions and strategic goals. Collaborates with ITS and Academic Technology (AT) to ensure CPaGE compliance with University and CSU IT policies and procedures. Analytics Management and Reporting Builds/manages custom reports and dashboards (GA4, Engagement Studio, Looker Studio, etc.). Creates reports for stakeholders to assess enrollment and marketing strategies. Provides input and consultation to marketing and other teams around leveraging analytics and emerging technologies. Collaborate with business analyst on student information system queries. Collaborates with external marketing agencies/vendors on reporting. Other Duties as Assigned Minimum Qualifications To enter this classification, a foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Bachelor’s degree in business, computer science, or related fields Knowledge of higher education enrollment and student information systems (Campus Solutions, Slate, Cal State Apply, preferable) Experience working collaboratively with various departments and stakeholders Core Competencies - embody the following competencies: CRM and marketing automation platform administration experience (e.g., Salesforce, SFMC) Experience in dynamic web production and information design and delivery Demonstrated ability to create, maintain and improve dynamic (database-driven) websites Experience with current versions of HTML and its derivatives Ability to request appropriate queries and pull data for website, mailing lists and reports Demonstrated experience managing data collection and website traffic analysis tools (GA4, GTM) and preparing reporting dashboards such as Looker Studio Excellent attention to detail, organization and project management skills Effective oral, written and nonverbal communication skills Experience supporting lead-generation marketing campaigns, preferably in higher education The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017, as a condition of employment Environmental/Physical/Special This position requires working in the office a minimum of three days a week. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Sep 19 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Sep 23, 2024
Working Title Digital Marketing Specialist SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department College of Professional & Global Education Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0) Work Schedule Monday - Friday; 8:00am - 5:00pm Anticipated Hiring Range $6,180.00 - $6,866.00 Per Month ($74,160 - $82,392 Annually) Salary is commensurate with experience. Position Summary The digital marketing specialist reports to the Director of Marketing and Communications as a member of the marketing team. The specialist provides lead work for dynamic features and forms on the CPaGE website, management of the marketing automation platform, integrating customer relationship management (CRM), marketing automation and email marketing, and management and reporting of marketing analytics, including GA4. The digital marketing specialist works closely with the CPaGE web designer and Information Technology Services (ITS) to ensure web functionality is current and in compliance with all SF State and CSU policies. The specialist works closely with ITS and the CPaGE business analyst to ensure seamless integration of Campus Solutions and other databases with the website. Position Information Marketing Automation Platform Management Collaborates with content specialist to manage email nurture campaigns and timely enrollment emails. Creates campaigns, tags, engagement programs, forms, dynamic content, segmented lists and automations. Works closely with business analyst and/or CRM administrator to connect prospects to enrollees. Research improvements in marketing automation platform application at CPaGE. Manages all prospect lists, including importing prospects from forms, digital advertising and other external sources. Website Content Creates dynamic website architecture and implements new user features in accordance with best practices. Integrates current and emerging web applications into website design. Creates forms using advanced features in Qualtrics and/or other relevant software. Works with leadership team as needed to enhance website functionality in accordance with college’s tactical decisions and strategic goals. Collaborates with ITS and Academic Technology (AT) to ensure CPaGE compliance with University and CSU IT policies and procedures. Analytics Management and Reporting Builds/manages custom reports and dashboards (GA4, Engagement Studio, Looker Studio, etc.). Creates reports for stakeholders to assess enrollment and marketing strategies. Provides input and consultation to marketing and other teams around leveraging analytics and emerging technologies. Collaborate with business analyst on student information system queries. Collaborates with external marketing agencies/vendors on reporting. Other Duties as Assigned Minimum Qualifications To enter this classification, a foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Bachelor’s degree in business, computer science, or related fields Knowledge of higher education enrollment and student information systems (Campus Solutions, Slate, Cal State Apply, preferable) Experience working collaboratively with various departments and stakeholders Core Competencies - embody the following competencies: CRM and marketing automation platform administration experience (e.g., Salesforce, SFMC) Experience in dynamic web production and information design and delivery Demonstrated ability to create, maintain and improve dynamic (database-driven) websites Experience with current versions of HTML and its derivatives Ability to request appropriate queries and pull data for website, mailing lists and reports Demonstrated experience managing data collection and website traffic analysis tools (GA4, GTM) and preparing reporting dashboards such as Looker Studio Excellent attention to detail, organization and project management skills Effective oral, written and nonverbal communication skills Experience supporting lead-generation marketing campaigns, preferably in higher education The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017, as a condition of employment Environmental/Physical/Special This position requires working in the office a minimum of three days a week. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Sep 19 2024 Pacific Daylight Time Applications close: Closing Date/Time:
California State University, Chico
400 West 1st Street, Chico, CA 95929, USA
Our Commitment to Equity, Diversity, and Inclusion: California State University (CSU), Chico is a comprehensive and residential public university, holding Hispanic-Serving Institution (HSI) designation. Chico State operates as part of the 23-campus CSU system, which educates the most ethnically, economically, and academically diverse student body in the nation. The University enrolls over 15,000 students, with over half identifying as first-generation college students. Chico State is committed to recruiting outstanding candidates who reflect the intersectional identities of our student body. The ideal candidate will embrace our values predicated on the primacy of student success and the elimination of equity gaps, have demonstrated experience working with diverse populations, and will contribute to policies, programs, and practices that support an inclusive, accessible, and equitable learning and working environment. Black, Indigenous, People of Color, veterans, and those with diverse abilities are encouraged to apply. Job/Department Summary: Under the direction of the Library Dean, the Information Technology Consultant oversees the Library Systems Unit, providing lead work direction and project management of technology-related library projects. This dynamic position works as part of a team to implement library initiatives as well as independently to complete assigned tasks. Tasks include improving technology efficiencies, keeping up with and evaluating library technology trends, setting priorities for library technology implementation, and ensuring library systems are updated and maintained. This individual serves as the work lead for the Library Systems Unit encompassing library hardware and software and the library website. The Library Technology Specialist serves as the administrator for several Library Systems and works with other library units to ensure proper configuration. Acts as a liaison to campus for IT related projects. Required Education and Experience: The qualifications listed above would normally be obtained by a bachelor’s degree in computer science, information systems educational technology, communications or job-related field or similar certified coursework in applicable fields of study. AND Three years of full-time job-related experience. OR An equivalent combination of job-related experience and education providing the advanced and comprehensive knowledge of the required technical specialty. Preferences: Preference may be given to applicants with the following as they may be considered specialized skills: Bilingual Lead work duties Server experience Security knowledge Knowledge of multiple operating systems Master’s in library and information science Experience with library systems- Alma, ILLiad, EZproxy, Primo, Springshare Time Base: Full-time Pay Plan: 12/12 Work Schedule: Mon-Fri 8:00am-5:00pm, Summer: Mon-Thurs 7:00am-5:30pm CSU Classification Salary Range: $88,452 - $171,288 per year. Benefits: This position qualifies for benefits including tuition fee waiver (if eligible). CSU, Chico offers a number of benefits to its employees (e.g., sick leave, vacation, health insurance). For more information please visit https://www.calstate.edu/csu-system/careers/benefits/Documents/employee-benefits-summary.pdf Additional Information: California State University, Chico, in accordance with CSU policy, requires that the successful candidate complete a background check (including a criminal records check, sexual offender registry check, and/or fingerprinting) prior to assuming this position. Failure to satisfactorily complete or pass the background check may impact the job offer or continued employment of current CSU employees who apply for posted positions identified as sensitive. This position is considered a sensitive position based on CSU guidelines. About Chico State: Graduate and undergraduate programs boast high-quality research experiences, exceptional faculty mentoring, and civic and global engagement opportunities. The campus motto, “Today Decides Tomorrow,” is brought to life by inclusive pedagogy, experiential learning, and co-curricular programming. The Chico Experience prepares students to be critical thinkers, engaged citizens, and inspired stewards of environmental, social, and economic resources. Together, they will become leaders solving the challenges of the 21st century. The campus is located in Northern California, 90 minutes from the state capital, Sacramento, and a three-hour drive from the San Francisco Bay Area. Chico offers year-round natural beauty, outdoor leisure activities, and a thriving arts, music, and events scene. We acknowledge and are mindful that Chico State stands on lands that were originally occupied by the first people of this area, the Mechoopda, and we recognize their distinctive spiritual relationship with this land, the flora, the fauna, and the waters that run through campus. We are humbled that our campus resides upon sacred lands that since time immemorial have sustained the Mechoopda people and continue to do so today. The University is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Chico State is not a sponsoring agency for staff and management positions (i.e. H-1B Visas). CSU, Chico's Annual Security Report includes summaries of institutional policy relating to campus safety, drug and alcohol use, sexual assault, and other matters. The report is published in compliance with the Clery Act and includes three years of certain crime statistics that occurred in Clery Act defined geography. A paper copy of the report may be requested in person at CSU, Chico Police Department or by calling 530-898-5555 . It is also available on the web at Annual Security & Fire Safety Report . Open Until Filled (Review of Applications will begin 10/08/24. Applications received after that date may be considered.) Advertised: Sep 24 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Sep 25, 2024
Our Commitment to Equity, Diversity, and Inclusion: California State University (CSU), Chico is a comprehensive and residential public university, holding Hispanic-Serving Institution (HSI) designation. Chico State operates as part of the 23-campus CSU system, which educates the most ethnically, economically, and academically diverse student body in the nation. The University enrolls over 15,000 students, with over half identifying as first-generation college students. Chico State is committed to recruiting outstanding candidates who reflect the intersectional identities of our student body. The ideal candidate will embrace our values predicated on the primacy of student success and the elimination of equity gaps, have demonstrated experience working with diverse populations, and will contribute to policies, programs, and practices that support an inclusive, accessible, and equitable learning and working environment. Black, Indigenous, People of Color, veterans, and those with diverse abilities are encouraged to apply. Job/Department Summary: Under the direction of the Library Dean, the Information Technology Consultant oversees the Library Systems Unit, providing lead work direction and project management of technology-related library projects. This dynamic position works as part of a team to implement library initiatives as well as independently to complete assigned tasks. Tasks include improving technology efficiencies, keeping up with and evaluating library technology trends, setting priorities for library technology implementation, and ensuring library systems are updated and maintained. This individual serves as the work lead for the Library Systems Unit encompassing library hardware and software and the library website. The Library Technology Specialist serves as the administrator for several Library Systems and works with other library units to ensure proper configuration. Acts as a liaison to campus for IT related projects. Required Education and Experience: The qualifications listed above would normally be obtained by a bachelor’s degree in computer science, information systems educational technology, communications or job-related field or similar certified coursework in applicable fields of study. AND Three years of full-time job-related experience. OR An equivalent combination of job-related experience and education providing the advanced and comprehensive knowledge of the required technical specialty. Preferences: Preference may be given to applicants with the following as they may be considered specialized skills: Bilingual Lead work duties Server experience Security knowledge Knowledge of multiple operating systems Master’s in library and information science Experience with library systems- Alma, ILLiad, EZproxy, Primo, Springshare Time Base: Full-time Pay Plan: 12/12 Work Schedule: Mon-Fri 8:00am-5:00pm, Summer: Mon-Thurs 7:00am-5:30pm CSU Classification Salary Range: $88,452 - $171,288 per year. Benefits: This position qualifies for benefits including tuition fee waiver (if eligible). CSU, Chico offers a number of benefits to its employees (e.g., sick leave, vacation, health insurance). For more information please visit https://www.calstate.edu/csu-system/careers/benefits/Documents/employee-benefits-summary.pdf Additional Information: California State University, Chico, in accordance with CSU policy, requires that the successful candidate complete a background check (including a criminal records check, sexual offender registry check, and/or fingerprinting) prior to assuming this position. Failure to satisfactorily complete or pass the background check may impact the job offer or continued employment of current CSU employees who apply for posted positions identified as sensitive. This position is considered a sensitive position based on CSU guidelines. About Chico State: Graduate and undergraduate programs boast high-quality research experiences, exceptional faculty mentoring, and civic and global engagement opportunities. The campus motto, “Today Decides Tomorrow,” is brought to life by inclusive pedagogy, experiential learning, and co-curricular programming. The Chico Experience prepares students to be critical thinkers, engaged citizens, and inspired stewards of environmental, social, and economic resources. Together, they will become leaders solving the challenges of the 21st century. The campus is located in Northern California, 90 minutes from the state capital, Sacramento, and a three-hour drive from the San Francisco Bay Area. Chico offers year-round natural beauty, outdoor leisure activities, and a thriving arts, music, and events scene. We acknowledge and are mindful that Chico State stands on lands that were originally occupied by the first people of this area, the Mechoopda, and we recognize their distinctive spiritual relationship with this land, the flora, the fauna, and the waters that run through campus. We are humbled that our campus resides upon sacred lands that since time immemorial have sustained the Mechoopda people and continue to do so today. The University is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Chico State is not a sponsoring agency for staff and management positions (i.e. H-1B Visas). CSU, Chico's Annual Security Report includes summaries of institutional policy relating to campus safety, drug and alcohol use, sexual assault, and other matters. The report is published in compliance with the Clery Act and includes three years of certain crime statistics that occurred in Clery Act defined geography. A paper copy of the report may be requested in person at CSU, Chico Police Department or by calling 530-898-5555 . It is also available on the web at Annual Security & Fire Safety Report . Open Until Filled (Review of Applications will begin 10/08/24. Applications received after that date may be considered.) Advertised: Sep 24 2024 Pacific Daylight Time Applications close: Closing Date/Time:
San Diego State University
5500 Campanile Drive, San Diego, CA 92182, USA
Are you passionate about providing top-notch technical support and ensuring a seamless user experience? As an IT Support Specialist at SDSU, you'll be the first point of contact for students, faculty, and staff, helping them resolve technology issues and maximize their use of campus systems. Join a dynamic team that plays a key role in enhancing the technology experience across the campus. Key Responsibilities: User Support: Provide high-quality technical support to students, staff, and faculty for SDSU's core systems, including SDSUid, Duo Multi-Factor Authentication, Google Workspace, Zoom, and Learning Management Systems (LMS). Problem Resolution: Assist users in troubleshooting and resolving issues, ensuring optimal system performance and data access. Application Support: Install, configure, and modify software applications as needed to meet user needs. Help Desk Operations: Deliver support through phone, virtual consultations, and on-site assistance. Contribute to end-user programs and projects, collaborating with ITS service units as needed. Collaboration: Work closely with faculty to offer consultation on integrating technology into instructional design and delivering technology-enhanced education. Why Join Us? Professional Development: You'll have the opportunity to work with a diverse range of technologies and expand your technical skillset in an educational environment. Team-Oriented Culture: Be part of a collaborative, supportive team that values open communication and the sharing of knowledge to help everyone succeed. Make an Impact: Your role directly impacts the success of students, faculty, and staff by ensuring they have the technology resources they need to thrive. Innovation and Growth: Engage in exciting projects that push the boundaries of campus IT services and contribute to the continuous improvement of our help desk operations. If you're a tech-savvy problem solver who thrives in a fast-paced environment and enjoys helping others, apply today and become part of our innovative IT team at SDSU! Position Information Full-time, benefits eligible, permanent/probationary position. Position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:30 a.m. to 4:30 p.m., but may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary The SDSU OneIT Community is vital to the university’s success by delivering core technology services across our campuses, colleges, administrative areas, and auxiliary units. Our mission is to support innovation in teaching, research, and service by strategically developing infrastructure, responsibly managing IT assets, actively engaging with our community, and fostering collaboration. Guided by our Chief Information Officer / Vice President for Information Technology, we uphold SDSU’s commitment to learning, discovery, and engagement, with our core values-service, collaboration, respect, integrity, innovation, and professionalism-permeating every aspect of our work. IT Services (ITS), Service Management comprises Desktop Services, Learning Environments, and the ITS Help Desk. These areas combine technical expertise, customer service, and proactive problem-solving to enhance the overall technology experience for the SDSU community, including students, staff, faculty, and emeritus staff and faculty. For more information regarding the IT Division, click here . Education and Experience To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Key Qualifications Bachelor's degree OR at leas four years of related and professional experience. Ability to work effectively with faculty, staff, and administrators. Ability to communicate clearly, both orally and in writing. Ability to analyze situations accurately and take appropriate action. Experience in the operation and maintenance of a broad range of audio and video equipment, including distribution and projection systems. Licenses/Certifications Required California driver’s license. Certification of completion of driver safety training as required by CSU Office of Risk Management must be obtained as soon as possible after hire date. Compensation and Benefits Starting salary upon appointment is not expected to exceed $4,334 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $4,094 - $7,881 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on [DATE]. To receive full consideration, apply by [DATE]. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Taylor Jaress at tjaress@sdsu.edu . Advertised: Sep 23 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Sep 24, 2024
Are you passionate about providing top-notch technical support and ensuring a seamless user experience? As an IT Support Specialist at SDSU, you'll be the first point of contact for students, faculty, and staff, helping them resolve technology issues and maximize their use of campus systems. Join a dynamic team that plays a key role in enhancing the technology experience across the campus. Key Responsibilities: User Support: Provide high-quality technical support to students, staff, and faculty for SDSU's core systems, including SDSUid, Duo Multi-Factor Authentication, Google Workspace, Zoom, and Learning Management Systems (LMS). Problem Resolution: Assist users in troubleshooting and resolving issues, ensuring optimal system performance and data access. Application Support: Install, configure, and modify software applications as needed to meet user needs. Help Desk Operations: Deliver support through phone, virtual consultations, and on-site assistance. Contribute to end-user programs and projects, collaborating with ITS service units as needed. Collaboration: Work closely with faculty to offer consultation on integrating technology into instructional design and delivering technology-enhanced education. Why Join Us? Professional Development: You'll have the opportunity to work with a diverse range of technologies and expand your technical skillset in an educational environment. Team-Oriented Culture: Be part of a collaborative, supportive team that values open communication and the sharing of knowledge to help everyone succeed. Make an Impact: Your role directly impacts the success of students, faculty, and staff by ensuring they have the technology resources they need to thrive. Innovation and Growth: Engage in exciting projects that push the boundaries of campus IT services and contribute to the continuous improvement of our help desk operations. If you're a tech-savvy problem solver who thrives in a fast-paced environment and enjoys helping others, apply today and become part of our innovative IT team at SDSU! Position Information Full-time, benefits eligible, permanent/probationary position. Position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:30 a.m. to 4:30 p.m., but may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary The SDSU OneIT Community is vital to the university’s success by delivering core technology services across our campuses, colleges, administrative areas, and auxiliary units. Our mission is to support innovation in teaching, research, and service by strategically developing infrastructure, responsibly managing IT assets, actively engaging with our community, and fostering collaboration. Guided by our Chief Information Officer / Vice President for Information Technology, we uphold SDSU’s commitment to learning, discovery, and engagement, with our core values-service, collaboration, respect, integrity, innovation, and professionalism-permeating every aspect of our work. IT Services (ITS), Service Management comprises Desktop Services, Learning Environments, and the ITS Help Desk. These areas combine technical expertise, customer service, and proactive problem-solving to enhance the overall technology experience for the SDSU community, including students, staff, faculty, and emeritus staff and faculty. For more information regarding the IT Division, click here . Education and Experience To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Key Qualifications Bachelor's degree OR at leas four years of related and professional experience. Ability to work effectively with faculty, staff, and administrators. Ability to communicate clearly, both orally and in writing. Ability to analyze situations accurately and take appropriate action. Experience in the operation and maintenance of a broad range of audio and video equipment, including distribution and projection systems. Licenses/Certifications Required California driver’s license. Certification of completion of driver safety training as required by CSU Office of Risk Management must be obtained as soon as possible after hire date. Compensation and Benefits Starting salary upon appointment is not expected to exceed $4,334 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $4,094 - $7,881 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on [DATE]. To receive full consideration, apply by [DATE]. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Taylor Jaress at tjaress@sdsu.edu . Advertised: Sep 23 2024 Pacific Daylight Time Applications close: Closing Date/Time:
California State University, San Bernardino (CSUSB)
5500 University Parkway, San Bernardino, CA 92407, USA
Job Summary: The purpose of this position is to provide support and maintain 200+ SMART media-enhanced technology classrooms on campus. This includes providing support to the Information Technology Service (ITS) Audio Visual (Classroom Support Team) department and working with other Information Technology Consultants (ITCs) on classroom support. Duties and responsibilities Provide audio-video support for the classrooms, event areas, and conference rooms/centers. Assists with the scheduling systems used on campus, such as Zoom and Microsoft (MS) Teams. Works with employees in the Multimedia & Immersive Technology (MIT) department as a backup support technician. Provide setup, teardown, and support for events scheduled during early morning, evening, and weekends throughout the year as needed. Provide technical support and maintain over 200 Next Generation Smart Classrooms (NGSC) across the university. Demonstrate an understanding of the standard technology and systems in place, with the capability to support, operate, and operationalize this technology for Instructional use. Install, integrate, and maintain media equipment in the classrooms including, but not limited to, data projection systems, multimedia players, computer hardware/software systems, cabling infrastructure, and audiovisual (AV) control systems. Troubleshoot technical issues related to the integration of the media-enhanced technologies and report issues to NGSC Classroom IT- group for further analysis if needed. Use monitoring software to help facilitate the operation of the projection and AV control systems. Ability to assist less senior staff on standard operations and practices. This includes helping faculty integrate additional technology (cameras, digital recorders, etc.) into NGSC classroom technology. Provide consultative support to ensure problem resolution, system access, and optimal performance for faculty, students, and staff. Remote computer assistance is occasionally performed whereby the end-users will authorize the Technology Support Center Staff to log into their remote computer to perform diagnostics and help resolve issues. Provide technical support for computer and information systems on campus by maintaining, configuring, and deploying computer systems for faculty and students, resolving problems when precedents exist. Other classification related duties as assigned Minimum Qualifications: Equivalent to a bachelor's degree in Computer Science, Information Systems, Educational Technology, Communications, or related technical field required. Required Qualifications: Basic knowledge of the specialty work area demonstrated by an understanding and use of general principals and terminology. Demonstrated understanding of the standard technology and systems in place with the capability of supporting and operating the technology. Ability to recognize problems, identify possible causes, and refer to appropriate party for resolution. Ability to solve problems where precedents exist, and acquire knowledge in related specialties. Demonstrated ability to work as a team member. Ability to effectively communicate, both verbally and in writing. Preferred Qualifications: Proficiency in hardware and software technologies Ability to pay attention to details and to meet deadlines and milestones Patience and well-developed interpersonal relations skills Previous professional experience working in a higher education environment is highly desired. Great customer service skills Ability to manage time and priorities Experience in using Microsoft Office software (i.e., Outlook, Word, Excel) Excellent oral and written communication skills License/Certifications: Valid CA drivers' license and insurance Compensation and Benefits: Anticipated Hiring Range: $3,899 per month Classification Hiring Range: $4,094 - 7,881 per month Work Schedule: Monday - Friday, 8:00 AM - 5:00 PM The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: Full-Time, Non-Exempt, Temporary. Temporary positions may end before or be extended beyond the appointment expiration date (12 months). This position classification has been defined as non-exempt and is subjected to overtime provisions of the Fair Labor Standards Act (FLSA). As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Drivers License Check Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu. Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act The work may require the ability to work overtime, weekends, and holidays; rotating night, evening, and day shifts; non-standard (8, 10 and 12-hour) shifts and flexible, non-standard workweeks per departmental staffing rules. Advertised: Sep 19 2024 Pacific Daylight Time Applications close: Oct 03 2024 Pacific Daylight Time Closing Date/Time:
Sep 23, 2024
Job Summary: The purpose of this position is to provide support and maintain 200+ SMART media-enhanced technology classrooms on campus. This includes providing support to the Information Technology Service (ITS) Audio Visual (Classroom Support Team) department and working with other Information Technology Consultants (ITCs) on classroom support. Duties and responsibilities Provide audio-video support for the classrooms, event areas, and conference rooms/centers. Assists with the scheduling systems used on campus, such as Zoom and Microsoft (MS) Teams. Works with employees in the Multimedia & Immersive Technology (MIT) department as a backup support technician. Provide setup, teardown, and support for events scheduled during early morning, evening, and weekends throughout the year as needed. Provide technical support and maintain over 200 Next Generation Smart Classrooms (NGSC) across the university. Demonstrate an understanding of the standard technology and systems in place, with the capability to support, operate, and operationalize this technology for Instructional use. Install, integrate, and maintain media equipment in the classrooms including, but not limited to, data projection systems, multimedia players, computer hardware/software systems, cabling infrastructure, and audiovisual (AV) control systems. Troubleshoot technical issues related to the integration of the media-enhanced technologies and report issues to NGSC Classroom IT- group for further analysis if needed. Use monitoring software to help facilitate the operation of the projection and AV control systems. Ability to assist less senior staff on standard operations and practices. This includes helping faculty integrate additional technology (cameras, digital recorders, etc.) into NGSC classroom technology. Provide consultative support to ensure problem resolution, system access, and optimal performance for faculty, students, and staff. Remote computer assistance is occasionally performed whereby the end-users will authorize the Technology Support Center Staff to log into their remote computer to perform diagnostics and help resolve issues. Provide technical support for computer and information systems on campus by maintaining, configuring, and deploying computer systems for faculty and students, resolving problems when precedents exist. Other classification related duties as assigned Minimum Qualifications: Equivalent to a bachelor's degree in Computer Science, Information Systems, Educational Technology, Communications, or related technical field required. Required Qualifications: Basic knowledge of the specialty work area demonstrated by an understanding and use of general principals and terminology. Demonstrated understanding of the standard technology and systems in place with the capability of supporting and operating the technology. Ability to recognize problems, identify possible causes, and refer to appropriate party for resolution. Ability to solve problems where precedents exist, and acquire knowledge in related specialties. Demonstrated ability to work as a team member. Ability to effectively communicate, both verbally and in writing. Preferred Qualifications: Proficiency in hardware and software technologies Ability to pay attention to details and to meet deadlines and milestones Patience and well-developed interpersonal relations skills Previous professional experience working in a higher education environment is highly desired. Great customer service skills Ability to manage time and priorities Experience in using Microsoft Office software (i.e., Outlook, Word, Excel) Excellent oral and written communication skills License/Certifications: Valid CA drivers' license and insurance Compensation and Benefits: Anticipated Hiring Range: $3,899 per month Classification Hiring Range: $4,094 - 7,881 per month Work Schedule: Monday - Friday, 8:00 AM - 5:00 PM The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: Full-Time, Non-Exempt, Temporary. Temporary positions may end before or be extended beyond the appointment expiration date (12 months). This position classification has been defined as non-exempt and is subjected to overtime provisions of the Fair Labor Standards Act (FLSA). As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Drivers License Check Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu. Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act The work may require the ability to work overtime, weekends, and holidays; rotating night, evening, and day shifts; non-standard (8, 10 and 12-hour) shifts and flexible, non-standard workweeks per departmental staffing rules. Advertised: Sep 19 2024 Pacific Daylight Time Applications close: Oct 03 2024 Pacific Daylight Time Closing Date/Time:
Cal State University (CSU) Monterey Bay
100 Campus Center, Seaside, CA 93955, USA
Classification: Information Technology Consultant - Expert Hours: Full-time / 40 hours per week FLSA: Exempt Anticipated Hiring Salary Range: $7,871 - $8,095* mo. CSU Salary Schedule *CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs. Priority Screening Date: Extended to July 15, 2024 Recruitment Status: Open Until Filled ABOUT CSUMB California State University, Monterey Bay is a mid-sized university in California’s Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement , CSUMB is part of the nation’s largest four-year public university system, California State University , which educates nearly 460,000 students every year. With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students’ lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB’s sustainability goal is to be carbon neutral by 2030. The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators. Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz. Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University. As one of the 23 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff. With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean. PURPOSE : Under the direction of the AVP for Enrollment Management, the Lead Student Information Technology Analyst serves as a subject matter expert and is responsible for working independently on duties including analyzing data, system planning, implementation and upgrade support, production operation of the Peoplesoft, communications, imaging systems, electronic data and other systems which support the Office of Admissions and the Enrollment Management Division. The Analyst will act as a liaison to the Information Systems/Information Technology campus groups and CMS Chancellor IT Groups, and interact with other campus departments in providing production support, resolving complex system problems, recommending operating policy, and disseminating system information. The Analyst is responsible for working independently analyzing all information technology systems related to Admissions applying extensive expertise and being proactive in developing and implanting solutions. Project nature of work may require irregular work hours any given week. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following : Demonstrates advanced and comprehensive technical specialty knowledge of systems supporting the overall Admissions operations, including Oracle/PeopleSoft Campus Solutions (Student Administration) and Salesforce systems. Responsible for a variety of complex analytical and technical functions providing a broad, systems perspective and applying extensive expertise in the development and expansion of enhancements of various components of the student information systems functionality of the Oracle- PeopleSoft/CMS baseline system provided by the CSU system-wide. Advises department users in troubleshooting issues related to assigned systems and processes; prepares and maintains system/operational documentation for various enrollment-related processes; keeps abreast of technical knowledge related to assigned responsibilities and is proactive in developing and implementing solutions that synthesize data information to achieve department goals. Leads the effort for the Admissions Office in developing workflows and control procedures; supports system administration and oversees the development of complex end-user reports; responsible for understanding complex system functions and processes and provides guidance in business process redesign; works closely with Information Technology staff on systems infrastructure, integration and core system programming issues; establishes controls and processes to monitor systems and data integrity. Provides systems support for the application planning/development, testing, installation support, operation, and maintenance of Student Information Systems including Oracle-PeopleSoft Campus Solutions (Student Administration), Salesforce, database/web applications, imaging systems, electronic data interface. Provides direction and/or training and assistance to others in work processes and procedures. Provides lead work direction to the Information Technology Consultant- Career Analyst and the Administrative Analyst/Specialists including responsibility for evaluating and setting work priorities; scheduling and assigning work; reviewing work against standards and providing performance feedback; and determining training needs and training staff. Handles sensitive student issues, while maintaining confidentiality as outlined in the Department of Education Family Educational and Privacy and Education Code, Chapter 13. Assists with Admissions, Recruitment, and other functions that support University goals and objectives as needed. Demonstrates sensitivity to and understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation and ethnic backgrounds of community college students, faculty and staff. Provides support for process mapping and other quality initiatives in collaboration with other areas of the Enrollment Management Division; collaborates with other departments to address business issues and develop/refine processes that improve workflow and maximize the use of available technologies. Other Functions : Performs other job-related duties and special projects as assigned. KNOWLEDGE, SKILLS AND ABILITIES : Knowledge: The incumbent possesses an advanced and comprehensive knowledge of a technical specialty and a working knowledge of related specialties and are able to apply this extensive expertise as a generalist or specialist. Knowledge of information technology systems and/or applications, including campuswide systems and multimedia environments, access procedures, networks, and/or databases. Knowledge of data administration principles and techniques. Knowledge of network administration. Knowledge of training theory and practices demonstrated by an ability to develop and deliver technical training and User documentation. Knowledge of statistical and/or research databases. Skills: Proficiency using standard software packages. Demonstrated interpersonal and communication skills in working with users to interpret needs and provide appropriate solutions. Subject matter expertise in a specialized discipline or body of knowledge. Ability: Ability to apply consultative skills to assess user needs and provide appropriate support. Ability to integrate multiple applications and/or systems. Ability to analyze data requirements and research data availability and access methods. Ability to coordinate and implement data exchanges and conversions. MINIMUM QUALIFICATIONS : A basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite for this position. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Working knowledge of automated desktop management tools in an enterprise environment, common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Incumbents at the expert level work almost completely independently on the most complex problems and work assignments. Experts are proactive and understand problems from broad, interactive perspective and are able to develop solutions that combine information and ideas in new, unprecedented ways. Incumbents at this level are capable of leading teams and implementation efforts for assigned projects using advanced communication and listening skills. SPECIALIZED SKILLS Demonstrated ability to address the essential functions associated with this position including the knowledge and abilities identified above. Work is performed fairly autonomously under general supervision and requires regularly exercising judgment and discretion to interpret policies, procedures and objectives Demonstrated proficiency and experience with using both MacOS and Windows operating systems. Demonstrated proficiency in the use and management of components of the student information systems functionality of the Oracle- PeopleSoft/CMS baseline system Demonstrated expert-level skill with Student Information Systems including Oracle-PeopleSoft Campus Solutions (Student Administration), Salesforce, database/web applications, imaging systems, electronic data interface. Demonstrated ability to perform consistently in a high volume, dynamic environment, requiring above average attention to detail and direction; establish both short term and long-term priorities, which allow unrelated activities to be conducted concurrently; consistently work effectively, cooperatively, collaboratively and respectfully and with a positive demeanor with faculty, staff and students in both normal and pressure situations; understand, follow and complete direction given by management; assessing situations, developing various solutions, and carrying out the chosen solution; communicate both in writing and verbally to both technical and lay personne l PREFERRED QUALIFICATIONS/DESIRABLE EXPERIENCE : Master's degree in a related field. Five (5)years of progressively responsible admissions administration experience which includes: credentialing analysis; development of training programs; resolution of complex student services problems; and familiarity or experience with personnel, fiscal management, and supervision experience. Ability to understand and utilize the People Soft Administration and Salesforce Systems using various panels and data queries. Experience in public higher education, specifically admissions. Experience in the planning and execution of admissions technology projects is strongly desired. Experience with: PeopleSoft, or other automated student information systems; imaging and document management systems, Salesforce or other customer relationship management systems; Microsoft Office Suite, Google email and calendar, Internet browsers, or equivalent. Technical fluency with Oracle/PeopleSoft, Salesforce, CSU Common Management System or equivalent student information system and document management system; Microsoft Office Professional Suite, and Google mail and calendaring programs. SPECIAL CONDITIONS OF EMPLOYMENT AND POSITION DESIGNATIONS : All offers of employment are contingent upon the successful completion of a background check (including a criminal records check). The person holding this position will have a duty to report to the Campus Title IX Officer information pertaining to discrimination, harassment, sexual misconduct, sexual exploitation, dating violence, domestic violence, stalking, and retaliation and is required to comply with the requirements set forth in CSU Executive Order EO 1095, EO 1096, and EO 1097 as a condition of employment. This position is designated as a Campus Security Authority (CSA). The position is required to participate in training at the direction of the Clery Director and must also promptly report allegations of reportable crimes according to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, its accompanying regulations; the California State Education Code, Chapter 15.5, of the Donahoe Higher Education Act, Section 67380; and the California State University system-wide policy, Code EO 1107. This position has been designated as a sensitive position with access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards . This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues. Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage. May require occasional evenings and/or weekend work. PHYSICAL ENVIRONMENT : Office environment with standard equipment and tasks. The position requires working at a computer and desk for extended periods of time. May require travel between campus offices and off-campus locations. The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates. BENEFITS/PERKS : CSUMB offers a premium benefit package that includes outstanding vacation, health, dental and vision plans; membership in the California Public Employees Retirement System (CalPERS); and 15 paid holidays a year. For more information, visit Employee Benefits Summary . As a perk, the University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability; visit Schoonover Employee Housing for more information. APPLICATION PROCEDURE : For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB . Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned. CSUMB is not a sponsoring agency for staff or management positions. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or emailing humanresources@csumb.edu . All employees must be eligible for employment in the U.S. GENERAL INFORMATION : CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/ . CSUMB is a smoke and tobacco-free campus. EQUAL OPPORTUNITY EMPLOYER : CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability. Advertised: Jun 12 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Classification: Information Technology Consultant - Expert Hours: Full-time / 40 hours per week FLSA: Exempt Anticipated Hiring Salary Range: $7,871 - $8,095* mo. CSU Salary Schedule *CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs. Priority Screening Date: Extended to July 15, 2024 Recruitment Status: Open Until Filled ABOUT CSUMB California State University, Monterey Bay is a mid-sized university in California’s Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement , CSUMB is part of the nation’s largest four-year public university system, California State University , which educates nearly 460,000 students every year. With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students’ lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB’s sustainability goal is to be carbon neutral by 2030. The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators. Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz. Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University. As one of the 23 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff. With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean. PURPOSE : Under the direction of the AVP for Enrollment Management, the Lead Student Information Technology Analyst serves as a subject matter expert and is responsible for working independently on duties including analyzing data, system planning, implementation and upgrade support, production operation of the Peoplesoft, communications, imaging systems, electronic data and other systems which support the Office of Admissions and the Enrollment Management Division. The Analyst will act as a liaison to the Information Systems/Information Technology campus groups and CMS Chancellor IT Groups, and interact with other campus departments in providing production support, resolving complex system problems, recommending operating policy, and disseminating system information. The Analyst is responsible for working independently analyzing all information technology systems related to Admissions applying extensive expertise and being proactive in developing and implanting solutions. Project nature of work may require irregular work hours any given week. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following : Demonstrates advanced and comprehensive technical specialty knowledge of systems supporting the overall Admissions operations, including Oracle/PeopleSoft Campus Solutions (Student Administration) and Salesforce systems. Responsible for a variety of complex analytical and technical functions providing a broad, systems perspective and applying extensive expertise in the development and expansion of enhancements of various components of the student information systems functionality of the Oracle- PeopleSoft/CMS baseline system provided by the CSU system-wide. Advises department users in troubleshooting issues related to assigned systems and processes; prepares and maintains system/operational documentation for various enrollment-related processes; keeps abreast of technical knowledge related to assigned responsibilities and is proactive in developing and implementing solutions that synthesize data information to achieve department goals. Leads the effort for the Admissions Office in developing workflows and control procedures; supports system administration and oversees the development of complex end-user reports; responsible for understanding complex system functions and processes and provides guidance in business process redesign; works closely with Information Technology staff on systems infrastructure, integration and core system programming issues; establishes controls and processes to monitor systems and data integrity. Provides systems support for the application planning/development, testing, installation support, operation, and maintenance of Student Information Systems including Oracle-PeopleSoft Campus Solutions (Student Administration), Salesforce, database/web applications, imaging systems, electronic data interface. Provides direction and/or training and assistance to others in work processes and procedures. Provides lead work direction to the Information Technology Consultant- Career Analyst and the Administrative Analyst/Specialists including responsibility for evaluating and setting work priorities; scheduling and assigning work; reviewing work against standards and providing performance feedback; and determining training needs and training staff. Handles sensitive student issues, while maintaining confidentiality as outlined in the Department of Education Family Educational and Privacy and Education Code, Chapter 13. Assists with Admissions, Recruitment, and other functions that support University goals and objectives as needed. Demonstrates sensitivity to and understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation and ethnic backgrounds of community college students, faculty and staff. Provides support for process mapping and other quality initiatives in collaboration with other areas of the Enrollment Management Division; collaborates with other departments to address business issues and develop/refine processes that improve workflow and maximize the use of available technologies. Other Functions : Performs other job-related duties and special projects as assigned. KNOWLEDGE, SKILLS AND ABILITIES : Knowledge: The incumbent possesses an advanced and comprehensive knowledge of a technical specialty and a working knowledge of related specialties and are able to apply this extensive expertise as a generalist or specialist. Knowledge of information technology systems and/or applications, including campuswide systems and multimedia environments, access procedures, networks, and/or databases. Knowledge of data administration principles and techniques. Knowledge of network administration. Knowledge of training theory and practices demonstrated by an ability to develop and deliver technical training and User documentation. Knowledge of statistical and/or research databases. Skills: Proficiency using standard software packages. Demonstrated interpersonal and communication skills in working with users to interpret needs and provide appropriate solutions. Subject matter expertise in a specialized discipline or body of knowledge. Ability: Ability to apply consultative skills to assess user needs and provide appropriate support. Ability to integrate multiple applications and/or systems. Ability to analyze data requirements and research data availability and access methods. Ability to coordinate and implement data exchanges and conversions. MINIMUM QUALIFICATIONS : A basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite for this position. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Working knowledge of automated desktop management tools in an enterprise environment, common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Incumbents at the expert level work almost completely independently on the most complex problems and work assignments. Experts are proactive and understand problems from broad, interactive perspective and are able to develop solutions that combine information and ideas in new, unprecedented ways. Incumbents at this level are capable of leading teams and implementation efforts for assigned projects using advanced communication and listening skills. SPECIALIZED SKILLS Demonstrated ability to address the essential functions associated with this position including the knowledge and abilities identified above. Work is performed fairly autonomously under general supervision and requires regularly exercising judgment and discretion to interpret policies, procedures and objectives Demonstrated proficiency and experience with using both MacOS and Windows operating systems. Demonstrated proficiency in the use and management of components of the student information systems functionality of the Oracle- PeopleSoft/CMS baseline system Demonstrated expert-level skill with Student Information Systems including Oracle-PeopleSoft Campus Solutions (Student Administration), Salesforce, database/web applications, imaging systems, electronic data interface. Demonstrated ability to perform consistently in a high volume, dynamic environment, requiring above average attention to detail and direction; establish both short term and long-term priorities, which allow unrelated activities to be conducted concurrently; consistently work effectively, cooperatively, collaboratively and respectfully and with a positive demeanor with faculty, staff and students in both normal and pressure situations; understand, follow and complete direction given by management; assessing situations, developing various solutions, and carrying out the chosen solution; communicate both in writing and verbally to both technical and lay personne l PREFERRED QUALIFICATIONS/DESIRABLE EXPERIENCE : Master's degree in a related field. Five (5)years of progressively responsible admissions administration experience which includes: credentialing analysis; development of training programs; resolution of complex student services problems; and familiarity or experience with personnel, fiscal management, and supervision experience. Ability to understand and utilize the People Soft Administration and Salesforce Systems using various panels and data queries. Experience in public higher education, specifically admissions. Experience in the planning and execution of admissions technology projects is strongly desired. Experience with: PeopleSoft, or other automated student information systems; imaging and document management systems, Salesforce or other customer relationship management systems; Microsoft Office Suite, Google email and calendar, Internet browsers, or equivalent. Technical fluency with Oracle/PeopleSoft, Salesforce, CSU Common Management System or equivalent student information system and document management system; Microsoft Office Professional Suite, and Google mail and calendaring programs. SPECIAL CONDITIONS OF EMPLOYMENT AND POSITION DESIGNATIONS : All offers of employment are contingent upon the successful completion of a background check (including a criminal records check). The person holding this position will have a duty to report to the Campus Title IX Officer information pertaining to discrimination, harassment, sexual misconduct, sexual exploitation, dating violence, domestic violence, stalking, and retaliation and is required to comply with the requirements set forth in CSU Executive Order EO 1095, EO 1096, and EO 1097 as a condition of employment. This position is designated as a Campus Security Authority (CSA). The position is required to participate in training at the direction of the Clery Director and must also promptly report allegations of reportable crimes according to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, its accompanying regulations; the California State Education Code, Chapter 15.5, of the Donahoe Higher Education Act, Section 67380; and the California State University system-wide policy, Code EO 1107. This position has been designated as a sensitive position with access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards . This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues. Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage. May require occasional evenings and/or weekend work. PHYSICAL ENVIRONMENT : Office environment with standard equipment and tasks. The position requires working at a computer and desk for extended periods of time. May require travel between campus offices and off-campus locations. The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates. BENEFITS/PERKS : CSUMB offers a premium benefit package that includes outstanding vacation, health, dental and vision plans; membership in the California Public Employees Retirement System (CalPERS); and 15 paid holidays a year. For more information, visit Employee Benefits Summary . As a perk, the University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability; visit Schoonover Employee Housing for more information. APPLICATION PROCEDURE : For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB . Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned. CSUMB is not a sponsoring agency for staff or management positions. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or emailing humanresources@csumb.edu . All employees must be eligible for employment in the U.S. GENERAL INFORMATION : CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/ . CSUMB is a smoke and tobacco-free campus. EQUAL OPPORTUNITY EMPLOYER : CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability. Advertised: Jun 12 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) Fresno
5241 N Maple Ave, Fresno, CA 93740, USA
Information Technology Liaison (Information Technology Consultant - Career) Compensation and Benefits Anticipated Hiring Salary Range: $5,000 - $5,580 per month Full CSU Classification Salary Range: $4,912 - $12,124 per month This is a full-time, probationary, exempt position. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Job Summary Each IT Liaison (ITL) acts as the liaison and interface between the faculty and staff of the college, school, or division, and Technology Services resources and staff. The ITL is the primary on-site presence responding to the end-user IT service needs of employees in the college, school, or division they are assigned to support. The ITL works in conjunction with the Technology Services Service Desk, and second level support teams to meet these needs in the most effective manner. The IT Liaison works under the general direction of the Manager of Technology Support Services, with a dotted-line reporting relationship to appropriate school, college, or division managers, and may also receive direction from a Lead IT Liaison. The IT Liaison shall possess the experience to be fully proficient in performing most or all of the duties of their position. IT Liaisons provide first contact resolution, on-site consultation, and coordinate the response of central IT resources to meet the IT needs of colleges, schools, and divisions. These staff serve as technical advisors to the faculty and staff on software and hardware relevant to the specific mission of the organizations they serve. IT Liaisons seek to deliver IT services in a manner aligned with the priorities and practices of the colleges, schools, and divisions they serve, with best practice defined by Technology Services, and with the Technology strategic plan and campus strategic plan. IT Liaisons work both as members of a team supporting the colleges, schools and divisions, and perform work independently. They participate with colleagues in the definition of best practices and use centrally-provide tools and procedures to improve the efficiency and effectiveness of IT service delivery. The employee shall allocate priority and time to the duties defined below based upon direction from the manager to whom this employee reports. The manager will communicate these priorities and time allocation at least annually and when necessary. Key Qualifications Knowledge of: Service management tools for tracking Incidents, Service Requests, Problems, and Changes. Applications: campus standard applications. Operating Systems: Microsoft Windows 10 and later versions including Active Directory, Apple Macintosh OS 10.x and later versions. Hardware: Intel PC systems, Apple Macintosh systems. Connectivity and network administration for fixed-wire, broadband and wireless connections. Copyright laws and industry standards. Strong customer service skills and proactive, customer focused attitude. Excellent communication (verbal and written), particularly telephone and email skills. Excellent interpersonal skills. Strong interpersonal and influencing skills with ability to engage with different levels. Proficiency in using standard campus applications, desktops, and laptops. Coordination and implementation of data exchanges and conversions. Ability to: Independently apply technical judgment to both standard and non-standard applications and systems, integrate multiple applications to match user and business process needs, and use systems to provide solutions to a wide range of common business problems. Provide strong fault isolation and problem solving. Initiate and manage multiple tasks and projects under competing deadlines and maintain flexibility in response to constantly shifting priorities. A history of regular attendance and positive performance evaluations. To view the full list of qualifications and job responsibilities, please click the Position Description button above. Education and Experience Bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or equivalent combination of education and specialized experience in an appropriate field of work. 4 years’ experience in customer support environment supporting technical services. Preferred Skills: 6 years’ experience in a customer support environment supporting technical services for a large organization. Experience within higher education with an IT focus. ITIL Foundation Certification desirable or relevant experience in ITIL environment. Knowledge of: Systems design and technology integration techniques. Data administration principles and techniques. Abilities: Demonstrated ability to apply consulting skills to assess user needs and provide appropriate solutions in cooperation with colleagues to resolve user problems and meet discipline specific needs. Develop and create multimedia/video productions. Database design and administration for mySQL, SQL Server and/or Oracle. System, database, and network maintenance. Software development and programming support for applications. Department Summary Technology Services will be a leader in providing effective technology and quality services and support that are integrated into the daily activities of the university community, advance teaching and learning, enhance productivity and safeguard information. Deadline & Application Instructions Applications received by July 28, 2024 will be given full consideration by the search committee. Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee. Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references. Fresno State California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce. Equal Employment Opportunity Information California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to hr@csufresno.edu . Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter. Fresno State is a tobacco-free, smoke-free and vapor-free campus. Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas) Advertised: Jun 28 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jun 29, 2024
Information Technology Liaison (Information Technology Consultant - Career) Compensation and Benefits Anticipated Hiring Salary Range: $5,000 - $5,580 per month Full CSU Classification Salary Range: $4,912 - $12,124 per month This is a full-time, probationary, exempt position. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Job Summary Each IT Liaison (ITL) acts as the liaison and interface between the faculty and staff of the college, school, or division, and Technology Services resources and staff. The ITL is the primary on-site presence responding to the end-user IT service needs of employees in the college, school, or division they are assigned to support. The ITL works in conjunction with the Technology Services Service Desk, and second level support teams to meet these needs in the most effective manner. The IT Liaison works under the general direction of the Manager of Technology Support Services, with a dotted-line reporting relationship to appropriate school, college, or division managers, and may also receive direction from a Lead IT Liaison. The IT Liaison shall possess the experience to be fully proficient in performing most or all of the duties of their position. IT Liaisons provide first contact resolution, on-site consultation, and coordinate the response of central IT resources to meet the IT needs of colleges, schools, and divisions. These staff serve as technical advisors to the faculty and staff on software and hardware relevant to the specific mission of the organizations they serve. IT Liaisons seek to deliver IT services in a manner aligned with the priorities and practices of the colleges, schools, and divisions they serve, with best practice defined by Technology Services, and with the Technology strategic plan and campus strategic plan. IT Liaisons work both as members of a team supporting the colleges, schools and divisions, and perform work independently. They participate with colleagues in the definition of best practices and use centrally-provide tools and procedures to improve the efficiency and effectiveness of IT service delivery. The employee shall allocate priority and time to the duties defined below based upon direction from the manager to whom this employee reports. The manager will communicate these priorities and time allocation at least annually and when necessary. Key Qualifications Knowledge of: Service management tools for tracking Incidents, Service Requests, Problems, and Changes. Applications: campus standard applications. Operating Systems: Microsoft Windows 10 and later versions including Active Directory, Apple Macintosh OS 10.x and later versions. Hardware: Intel PC systems, Apple Macintosh systems. Connectivity and network administration for fixed-wire, broadband and wireless connections. Copyright laws and industry standards. Strong customer service skills and proactive, customer focused attitude. Excellent communication (verbal and written), particularly telephone and email skills. Excellent interpersonal skills. Strong interpersonal and influencing skills with ability to engage with different levels. Proficiency in using standard campus applications, desktops, and laptops. Coordination and implementation of data exchanges and conversions. Ability to: Independently apply technical judgment to both standard and non-standard applications and systems, integrate multiple applications to match user and business process needs, and use systems to provide solutions to a wide range of common business problems. Provide strong fault isolation and problem solving. Initiate and manage multiple tasks and projects under competing deadlines and maintain flexibility in response to constantly shifting priorities. A history of regular attendance and positive performance evaluations. To view the full list of qualifications and job responsibilities, please click the Position Description button above. Education and Experience Bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or equivalent combination of education and specialized experience in an appropriate field of work. 4 years’ experience in customer support environment supporting technical services. Preferred Skills: 6 years’ experience in a customer support environment supporting technical services for a large organization. Experience within higher education with an IT focus. ITIL Foundation Certification desirable or relevant experience in ITIL environment. Knowledge of: Systems design and technology integration techniques. Data administration principles and techniques. Abilities: Demonstrated ability to apply consulting skills to assess user needs and provide appropriate solutions in cooperation with colleagues to resolve user problems and meet discipline specific needs. Develop and create multimedia/video productions. Database design and administration for mySQL, SQL Server and/or Oracle. System, database, and network maintenance. Software development and programming support for applications. Department Summary Technology Services will be a leader in providing effective technology and quality services and support that are integrated into the daily activities of the university community, advance teaching and learning, enhance productivity and safeguard information. Deadline & Application Instructions Applications received by July 28, 2024 will be given full consideration by the search committee. Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee. Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references. Fresno State California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce. Equal Employment Opportunity Information California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to hr@csufresno.edu . Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter. Fresno State is a tobacco-free, smoke-free and vapor-free campus. Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas) Advertised: Jun 28 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Network Analyst SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services - Network Services Appointment Type This is a one-year probationary position. Time Base Full-Time Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $8,095.00 - $8,904.00 Per Month ($97,140.00 - $106,848.00 Annually) Salary is commensurate with experience. Position Summary Reporting to the Director of Network Services, the Network Analyst is responsible for hands-on support of SF State’s enterprise-wide data communications network, the underlying network infrastructure, the network hardware and the management tools which monitor these devices. The incumbent will design, install, configure, upgrade, monitor, and support multivendor network solutions. This position is responsible for supporting the network wired, wireless, and network infrastructure components. The incumbent shall interact with stakeholders in different departments across campus, throughout the CSU as well as with vendors. This position participates in CSU-wide committees on network, wireless and security topics. Position Information Network Operations Support Provide 24x7x365 support for network wired, wireless and infrastructure components (including switches, routers, wireless hardware, firewalls, and monitoring tools). Monitor network performance, resource usage, service outages, configuration changes, and error reports to provide proactive network management. Take ownership of related tickets from team's queue and perform configuration, testing, installation, maintenance, and repair of the campus network components, and follow-up with resolution. Troubleshoot and resolve network related issues in a timely manner. Work with both internal departments as well as external vendors as needed. Provide timely updates of the status. Communicate with campus community on availability and non-availability of services. Perform installation, configuration, and monitoring of campus network components. Work closely with equipment vendors and network service providers to isolate and resolve problems. Configure network firewalls to protect campus computing resources. Maintain and upgrade campus network appliances and applications by performing regular software updates in consultation with the vendors. Assist with network infrastructure installation, maintenance, and support as needed. Document, update and maintain network diagrams, and maps. Participate in CSU-wide committees that work on network and security topics. Prepare and submit network status reports as needed. Collaborate closely with the system, security, telecom, service desk and other IT teams in providing technical solutions that meet academic and administrative needs of the University. Project Management and Project Support Recommend network solutions for data communications projects based on SF State’s standards. Communicate with project team, project manager, and campus departments on project scope, deliverables, timelines, status, and risks. Prepare project proposals, reports and presentations as required. Provide recommendations and assistance for network equipment purchases, maintenance contracts, supplies and training. Network awareness, training, and compliance Maintain knowledge of SF State network standards and policies. Keep abreast of emerging technology and maintain current knowledge and understanding of network best practices to offer best solutions and protection to SF State’s systems. Participate in CSU-wide committees focusing on networks, security, and data communication related topics. Identify and implement training courses and knowledge content. Evaluate hardware and software needs for supported units and recommend available options. Serve as pilot tester for maintenance or infrastructure updates. Coordinate support activities as projects transition from development. IT Operations Participate in weekly meetings with network analysts to ensure the service levels and project timelines are met. Update the Director of Network Services on project status, service issues, staff issues and planned changes. Meet with on-campus and off-campus groups to determine network requirements for routine relocation and renovation projects. Oversee network contractors, vendors, and Student Assistants as required. Participate in regular ITS meetings. Other Duties as Assigned Other duties as required ensuring optimum information technology infrastructure and support for San Francisco State University. Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills is technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor's degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgement to standard and non-standard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Bachelor's Degree in Computer Science, Information Technology, or a related science field from an accredited college or university, and considerable progressive experience in network operations including TCP/IP network, routers, switches, firewalls and WAPs. Five to seven (5-7) years experience in the installation, capacity planning, optimization, troubleshooting and management of large enterprise TCP/IP networks. Associate level Industry Certification in network management. At least four (4) years of progressive technical specialization and work in one of the following areas: TCP/IP network design and implementation Wireless design, architecture, hardware and implementation Dynamic routing protocols Wiring infrastructures VPNs Security systems and firewalls VoIP and QoS Wide Area Networking (WAN) protocols Professional or Expert level Industry Certification in network management. Experience with Alcatel-Lucent network hardware. Experience with Palo Alto Networks (PAN) firewalls. Experience with Aruba hardware. Experience with Cloud architecture and design as it relates to networking. Demonstrated knowledge of underlying technologies (i.e. databases, operating systems, networks, security, and hardware) preferred. Demonstrated ability to utilize proven implementation methodologies and project management tools Proven success balancing multiple priorities on regular basis Proven success managing vendors and licenses Excellent oral and written communication skills as well as excellent presentation skills Strong problem-solving, leadership, team building, and organizational skills Demonstrated ability to articulate complex issues, plans and concepts to diverse populations, including management and non-technical people. Demonstrated success in delivering technology projects from idea through to operations Demonstrated success in leading complex IT projects in non-profit/higher education environment preferred An equivalent combination of education, training and/or experience that fulfills the requirements of the position may be considered. Environmental/Physical/Special This position has a regular forty-hour work schedule; the incumbent may be required to work after hours and on weekends as needed to support special projects, to respond to network events/incidents and/or to perform scheduled maintenance. The position may be required to work a hybrid schedule (some days of the week on-site and other days remote). Occasional travel to remote sites which connect to the main campus may be required. This position will be required to take part in the regular network team on-call rotation. This position may require the ability to lift 25-50 pounds and install/de-install network or security hardware (with or without reasonable accommodation) Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Apr 18 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Working Title Network Analyst SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services - Network Services Appointment Type This is a one-year probationary position. Time Base Full-Time Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $8,095.00 - $8,904.00 Per Month ($97,140.00 - $106,848.00 Annually) Salary is commensurate with experience. Position Summary Reporting to the Director of Network Services, the Network Analyst is responsible for hands-on support of SF State’s enterprise-wide data communications network, the underlying network infrastructure, the network hardware and the management tools which monitor these devices. The incumbent will design, install, configure, upgrade, monitor, and support multivendor network solutions. This position is responsible for supporting the network wired, wireless, and network infrastructure components. The incumbent shall interact with stakeholders in different departments across campus, throughout the CSU as well as with vendors. This position participates in CSU-wide committees on network, wireless and security topics. Position Information Network Operations Support Provide 24x7x365 support for network wired, wireless and infrastructure components (including switches, routers, wireless hardware, firewalls, and monitoring tools). Monitor network performance, resource usage, service outages, configuration changes, and error reports to provide proactive network management. Take ownership of related tickets from team's queue and perform configuration, testing, installation, maintenance, and repair of the campus network components, and follow-up with resolution. Troubleshoot and resolve network related issues in a timely manner. Work with both internal departments as well as external vendors as needed. Provide timely updates of the status. Communicate with campus community on availability and non-availability of services. Perform installation, configuration, and monitoring of campus network components. Work closely with equipment vendors and network service providers to isolate and resolve problems. Configure network firewalls to protect campus computing resources. Maintain and upgrade campus network appliances and applications by performing regular software updates in consultation with the vendors. Assist with network infrastructure installation, maintenance, and support as needed. Document, update and maintain network diagrams, and maps. Participate in CSU-wide committees that work on network and security topics. Prepare and submit network status reports as needed. Collaborate closely with the system, security, telecom, service desk and other IT teams in providing technical solutions that meet academic and administrative needs of the University. Project Management and Project Support Recommend network solutions for data communications projects based on SF State’s standards. Communicate with project team, project manager, and campus departments on project scope, deliverables, timelines, status, and risks. Prepare project proposals, reports and presentations as required. Provide recommendations and assistance for network equipment purchases, maintenance contracts, supplies and training. Network awareness, training, and compliance Maintain knowledge of SF State network standards and policies. Keep abreast of emerging technology and maintain current knowledge and understanding of network best practices to offer best solutions and protection to SF State’s systems. Participate in CSU-wide committees focusing on networks, security, and data communication related topics. Identify and implement training courses and knowledge content. Evaluate hardware and software needs for supported units and recommend available options. Serve as pilot tester for maintenance or infrastructure updates. Coordinate support activities as projects transition from development. IT Operations Participate in weekly meetings with network analysts to ensure the service levels and project timelines are met. Update the Director of Network Services on project status, service issues, staff issues and planned changes. Meet with on-campus and off-campus groups to determine network requirements for routine relocation and renovation projects. Oversee network contractors, vendors, and Student Assistants as required. Participate in regular ITS meetings. Other Duties as Assigned Other duties as required ensuring optimum information technology infrastructure and support for San Francisco State University. Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills is technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor's degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgement to standard and non-standard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Bachelor's Degree in Computer Science, Information Technology, or a related science field from an accredited college or university, and considerable progressive experience in network operations including TCP/IP network, routers, switches, firewalls and WAPs. Five to seven (5-7) years experience in the installation, capacity planning, optimization, troubleshooting and management of large enterprise TCP/IP networks. Associate level Industry Certification in network management. At least four (4) years of progressive technical specialization and work in one of the following areas: TCP/IP network design and implementation Wireless design, architecture, hardware and implementation Dynamic routing protocols Wiring infrastructures VPNs Security systems and firewalls VoIP and QoS Wide Area Networking (WAN) protocols Professional or Expert level Industry Certification in network management. Experience with Alcatel-Lucent network hardware. Experience with Palo Alto Networks (PAN) firewalls. Experience with Aruba hardware. Experience with Cloud architecture and design as it relates to networking. Demonstrated knowledge of underlying technologies (i.e. databases, operating systems, networks, security, and hardware) preferred. Demonstrated ability to utilize proven implementation methodologies and project management tools Proven success balancing multiple priorities on regular basis Proven success managing vendors and licenses Excellent oral and written communication skills as well as excellent presentation skills Strong problem-solving, leadership, team building, and organizational skills Demonstrated ability to articulate complex issues, plans and concepts to diverse populations, including management and non-technical people. Demonstrated success in delivering technology projects from idea through to operations Demonstrated success in leading complex IT projects in non-profit/higher education environment preferred An equivalent combination of education, training and/or experience that fulfills the requirements of the position may be considered. Environmental/Physical/Special This position has a regular forty-hour work schedule; the incumbent may be required to work after hours and on weekends as needed to support special projects, to respond to network events/incidents and/or to perform scheduled maintenance. The position may be required to work a hybrid schedule (some days of the week on-site and other days remote). Occasional travel to remote sites which connect to the main campus may be required. This position will be required to take part in the regular network team on-call rotation. This position may require the ability to lift 25-50 pounds and install/de-install network or security hardware (with or without reasonable accommodation) Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Apr 18 2024 Pacific Daylight Time Applications close: Closing Date/Time:
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information TYPE OF RECRUITMENT: OPEN COMPETITIVE - EMERGENCY FILING DATE: Friday, May 17, 2024 at 8:30 a.m. , Pacific Time (PT) This examination will remain open until the needs of the service are met and is subject to closure without prior notice. EXAM NUMBER: PH2570B-EA The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you. The County of Los Angeles Department of Public Health is seeking qualified candidates to fill emergency Information Technology Specialist II vacancies related to the homelessness crisis. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment to Information Technology Specialist II. DEFINITION: Under managerial review, acts as a consultant, technical expert, system architect, or senior project manager in a large departmental Information Technology organization or may manage a very large and complex database environment. CLASSIFICATION STANDARDS: Positions allocable to this class provide expert technology consultation to senior management, serve as the enterprise architect for a large department, or manage large, complex enterprise or County wide IT projects. In the technology consultant role, incumbents provide expert technical consultation across a broad range of information technology disciplines. They advise management on the application of information technology to the organization's goals and strategies. In the enterprise architect role, incumbents are responsible for establishing and updating the overall systems architecture for the department, including interfaces with County agencies and external entities. They review system plans to ensure that projects conform to the established architecture. In the project management role, incumbents manage highly complex strategic enterprise IT projects. Incumbents possess expert knowledge of the information technology (IT) field and apply advanced methodologies, principles, and concepts. May also be assigned to manage the database environment of a department or a County-wide system. Essential Job Functions Serves as the principal technology expert for SAPC and provides consultation to Departmental Bureau and Program Directors in the areas of IT organizational design, strategic planning, and IT personnel requirements in support of Substance Abuse Prevention and Control (SAPC). Evaluates departmental and SAPC goals and objectives against the capability of SAPC IT infrastructure and systems to support those goals, including evaluation and optimization of systems and architecture to support critical business workflows. Interfaces with senior management to develop and implement operation plans to meet the departmental and bureau strategic and business plan goals and objectives. Stays abreast of developments in current technologies and consults on their potential application to SAPC IT systems. Responsible for the strategic and technical evaluation of the design for critical systems supporting SAPC, including the Sage electronic health record (EHR) system, and recommends implementation and upgrade projects for new systems, features and interfaces. Prepares proposals for presentation of projects to DPH leadership for approval. Engages the countywide procurement process, if necessary. Directs the creation and execution of implementation and transition plans, working with external vendors, partners, and customers, as well as internal department leadership, as needed. Establishes a training plan and organizes resources to train SAPC staff to ensure that implementation goals and objectives are achieved, and staff are current with application systems knowledge. Leads teams of specialized IT professionals in project completion. Responsible for leading, planning, organizing, and coordinating the work of multiple groups of Information Technology (IT) staff that directly support SAPC. Leads the collaboration with SAPC leadership and staff and facilitates interactions, Internal Services Department, and external vendors to complete targeted business objectives, projects, and tasks. Evaluates any gaps or deficiencies and in staff performance and develops corrective action to ensure that services for SAPC are efficient and effective. Ensures performance parameters are established to monitor success. Collaborates and negotiates with other County departments, vendors, and other entities as needed, to ensure that the needs of SAPC are being met, and that business plans are beneficial. Meets with internal and external customers and representatives, as needed, to ensure that service delivery requirements are being met. Resolves major issues that emerge with external partners, customers, etc. to ensure the best possible solution that is mutually agreed upon. Contributes to the preparation of contracts in collaboration with County Counsel and the Department’s Contracts and Grants office. Writes solicitation documents, such as Requests for Quotes, Information or Proposals (RFQ, RFI, RFP). Develops and negotiates IT Service Level Agreements (SLA) and Memorandums of Understanding (MOU) with external business managers to ensure that contractual terms and specifications are appropriate and attainable. Prepares Statements of Work (SOW), budget documents, contract review forms, and any other related documents to complete the solicitation process. Administers vendor contracts, develops change requests and approves vendor and contractor deliverables. Requirements MINIMUM REQUIREMENTS: Two (2) years of experience, within the last three (3) years, at the level of Los Angeles County's class of Information Technology Specialist I*. *Experience at the level of the Los Angeles County class of Information Technology Specialist I is defined as one who ac ts as a consultant, technical expert, systems architect, or a project manager in a departmental Information Technology organization. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Additional Information EXAMINATION CONTENT: Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work assignment, the appointing department will evaluate your performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment. _______________________________________________________________ Application and Filing Information HOW TO APPLY: Applications must be filed ONLINE ONLY . Applicants are required to complete and submit an online Los Angeles County Employment Application AND Supplemental Questionnaire in order to be considered for this examination. Paper applications, resumes, or any unsolicited documents will not be accepted in lieu of completing the online application and Supplemental Questionnaire. Application filing may be suspended at any time without advance notice. Many important notifications will be sent electronically to the email address provided on the application, so it is important that you provide a valid email address. Please add hrexams@ph.lacounty.gov as well as noreply@governmentjobs.com, and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. You have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. Plan to submit your online application well in advance of the 5:00 p.m. PT deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Check the website for updated information at https://lacountylibrary.org . FAIR CHANCE EMPLOYER: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. DO NOT SHARE USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the in equalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Department Contact Name: Exam Analyst Department Contact Phone: (323) 659-6546 Department Contact E-mail: HRExams@ph.lacounty.gov Exam Number: PH2570B-EA California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 659-6546 Teletype Phone: (800) 899-4099 Alternate Teletype Phone : (800) 897-0077 For detailed information, please click here
Jul 14, 2024
Full Time
Position/Program Information TYPE OF RECRUITMENT: OPEN COMPETITIVE - EMERGENCY FILING DATE: Friday, May 17, 2024 at 8:30 a.m. , Pacific Time (PT) This examination will remain open until the needs of the service are met and is subject to closure without prior notice. EXAM NUMBER: PH2570B-EA The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you. The County of Los Angeles Department of Public Health is seeking qualified candidates to fill emergency Information Technology Specialist II vacancies related to the homelessness crisis. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment to Information Technology Specialist II. DEFINITION: Under managerial review, acts as a consultant, technical expert, system architect, or senior project manager in a large departmental Information Technology organization or may manage a very large and complex database environment. CLASSIFICATION STANDARDS: Positions allocable to this class provide expert technology consultation to senior management, serve as the enterprise architect for a large department, or manage large, complex enterprise or County wide IT projects. In the technology consultant role, incumbents provide expert technical consultation across a broad range of information technology disciplines. They advise management on the application of information technology to the organization's goals and strategies. In the enterprise architect role, incumbents are responsible for establishing and updating the overall systems architecture for the department, including interfaces with County agencies and external entities. They review system plans to ensure that projects conform to the established architecture. In the project management role, incumbents manage highly complex strategic enterprise IT projects. Incumbents possess expert knowledge of the information technology (IT) field and apply advanced methodologies, principles, and concepts. May also be assigned to manage the database environment of a department or a County-wide system. Essential Job Functions Serves as the principal technology expert for SAPC and provides consultation to Departmental Bureau and Program Directors in the areas of IT organizational design, strategic planning, and IT personnel requirements in support of Substance Abuse Prevention and Control (SAPC). Evaluates departmental and SAPC goals and objectives against the capability of SAPC IT infrastructure and systems to support those goals, including evaluation and optimization of systems and architecture to support critical business workflows. Interfaces with senior management to develop and implement operation plans to meet the departmental and bureau strategic and business plan goals and objectives. Stays abreast of developments in current technologies and consults on their potential application to SAPC IT systems. Responsible for the strategic and technical evaluation of the design for critical systems supporting SAPC, including the Sage electronic health record (EHR) system, and recommends implementation and upgrade projects for new systems, features and interfaces. Prepares proposals for presentation of projects to DPH leadership for approval. Engages the countywide procurement process, if necessary. Directs the creation and execution of implementation and transition plans, working with external vendors, partners, and customers, as well as internal department leadership, as needed. Establishes a training plan and organizes resources to train SAPC staff to ensure that implementation goals and objectives are achieved, and staff are current with application systems knowledge. Leads teams of specialized IT professionals in project completion. Responsible for leading, planning, organizing, and coordinating the work of multiple groups of Information Technology (IT) staff that directly support SAPC. Leads the collaboration with SAPC leadership and staff and facilitates interactions, Internal Services Department, and external vendors to complete targeted business objectives, projects, and tasks. Evaluates any gaps or deficiencies and in staff performance and develops corrective action to ensure that services for SAPC are efficient and effective. Ensures performance parameters are established to monitor success. Collaborates and negotiates with other County departments, vendors, and other entities as needed, to ensure that the needs of SAPC are being met, and that business plans are beneficial. Meets with internal and external customers and representatives, as needed, to ensure that service delivery requirements are being met. Resolves major issues that emerge with external partners, customers, etc. to ensure the best possible solution that is mutually agreed upon. Contributes to the preparation of contracts in collaboration with County Counsel and the Department’s Contracts and Grants office. Writes solicitation documents, such as Requests for Quotes, Information or Proposals (RFQ, RFI, RFP). Develops and negotiates IT Service Level Agreements (SLA) and Memorandums of Understanding (MOU) with external business managers to ensure that contractual terms and specifications are appropriate and attainable. Prepares Statements of Work (SOW), budget documents, contract review forms, and any other related documents to complete the solicitation process. Administers vendor contracts, develops change requests and approves vendor and contractor deliverables. Requirements MINIMUM REQUIREMENTS: Two (2) years of experience, within the last three (3) years, at the level of Los Angeles County's class of Information Technology Specialist I*. *Experience at the level of the Los Angeles County class of Information Technology Specialist I is defined as one who ac ts as a consultant, technical expert, systems architect, or a project manager in a departmental Information Technology organization. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Additional Information EXAMINATION CONTENT: Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work assignment, the appointing department will evaluate your performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment. _______________________________________________________________ Application and Filing Information HOW TO APPLY: Applications must be filed ONLINE ONLY . Applicants are required to complete and submit an online Los Angeles County Employment Application AND Supplemental Questionnaire in order to be considered for this examination. Paper applications, resumes, or any unsolicited documents will not be accepted in lieu of completing the online application and Supplemental Questionnaire. Application filing may be suspended at any time without advance notice. Many important notifications will be sent electronically to the email address provided on the application, so it is important that you provide a valid email address. Please add hrexams@ph.lacounty.gov as well as noreply@governmentjobs.com, and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. You have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. Plan to submit your online application well in advance of the 5:00 p.m. PT deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Check the website for updated information at https://lacountylibrary.org . FAIR CHANCE EMPLOYER: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. DO NOT SHARE USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the in equalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Department Contact Name: Exam Analyst Department Contact Phone: (323) 659-6546 Department Contact E-mail: HRExams@ph.lacounty.gov Exam Number: PH2570B-EA California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 659-6546 Teletype Phone: (800) 899-4099 Alternate Teletype Phone : (800) 897-0077 For detailed information, please click here
City of Santa Clara, CA
Santa Clara, California, United States
Description The Department: The Santa Clara City Library is a department of the City of Santa Clara. The Santa Clara City Library operates three facilities, a virtual branch through a website, and a bookmobile. The Library provides a collection of virtual and physical books and resources, services and programs, public internet access, adult literacy and English as Second Language classes for the Santa Clara community. Services and programs are free and open to all. The Position: The Library Technology Consultant provides assistance with and instruction to the public on the use of library computers, electronic resources, printing, and audio-visual equipment. The Library Technology Consultant performs complicated tasks involving computer and audio-visual equipment, sensitive patron information, and handling money. As an as-needed employee, this is an "at-will" position and there is no guarantee of hours. Hours are limited to 999 in a fiscal year or 960 hours in a fiscal year for retired CalPERS annuitants. Additional Information: Applications must be filled out completely (e.g. do not write “see resume, NA, or personnel file.”). To receive consideration for the screening process, candidates must submit a Resume. Incomplete applications will not be considered. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . This position is open until filled: Applications will be reviewed on a bi-weekly basis for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. Typical Duties Each position in this classification may not include all the duties listed below, nor do the examples cover all duties that may be performed. Under general supervision: Monitors the public’s use of computer equipment in the Technology Center, meeting rooms and throughout the library. Provides individual and group technology instruction, including preparing and running technology classes at various City locations. Assists the public with the use of library computers, software and electronic resources; resolves problems and answers basic questions regarding computer, laptop & mobile device usage. Performs basic troubleshooting on Library self-checkout machines, scanners, and genealogy equipment. Monitors the use of technology equipment to deter theft and/or vandalism. Cleans and inspects computer equipment, replaces printer cartridges and printer paper. Maintains an inventory of computer supplies and peripheral devices; checks out peripheral devices to patrons; submits requests for replacements when needed. Oversees the Internet queuing system and monitors patrons’ time usage. Troubleshoots printer problems and Internet access problems involving patron cards. Assists patrons with payment for print jobs, photocopies & faxes, handles cash and credit cards. Accesses patron library accounts on library software. Configures and operates audio-visual equipment in conference rooms for meetings and/or public functions.? Configures and operates basic types of computer hardware and peripherals. Assists library users in connecting to the internet with mobile devices, WiFi hotspots, and laptop/Chromebook computers. Performs other related duties as assigned. Minimum Qualifications EDUCATION AND EXPERIENCE Minimum Education Requirements: Graduation from high school or possession of a GED Minimum Experience Requirements: One (1) year experience with computer and audio-visual equipment. Acceptable Substitution: None. License/Certifications: None. Other Requirements: Must be at least 18 years of age at time of application. This position will be required to work on Sundays. Sunday hours will start January 2025, with 40 hours of training in November/December required for working on Sundays. Must be available to work a minimum of 12 hours each week, including some evenings and weekend rotations. Must be able to perform physical tasks, such as lifting, bending, stooping, reaching, carrying, and walking up and down stairs. Must be able to perform all the essential functions of the job assignment. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. Knowledge, Skills, and Abilities Knowledge of: Windows- and Chrome-based operating systems and standard office software. iPhone and Android mobile operating systems, including common cloud computing services such as Google Drive or iCloud. Computer peripheral devices and audio-visual equipment (microphones, speakers, projectors). Ability to: Learn library policies and procedures. Work independently and prioritize work assignments with minimal supervision. Troubleshoot routine technology problems, and recognize and report complex problems to the appropriate supervisor. Communicate clearly and effectively, both orally and in writing. Understand and carry out written and oral instructions. Establish and maintain courteous and effective working relationships with others contacted in the course of work, including under stressful situations. Work effectively in groups in a team based environment and achieve common goals. Perform physical tasks, such as lifting and carrying library materials weighing up to 40 lbs., bending, stooping, reaching, and walking up and down stairs. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . Closing Date/Time: Continuous
Aug 31, 2024
Variable Shift
Description The Department: The Santa Clara City Library is a department of the City of Santa Clara. The Santa Clara City Library operates three facilities, a virtual branch through a website, and a bookmobile. The Library provides a collection of virtual and physical books and resources, services and programs, public internet access, adult literacy and English as Second Language classes for the Santa Clara community. Services and programs are free and open to all. The Position: The Library Technology Consultant provides assistance with and instruction to the public on the use of library computers, electronic resources, printing, and audio-visual equipment. The Library Technology Consultant performs complicated tasks involving computer and audio-visual equipment, sensitive patron information, and handling money. As an as-needed employee, this is an "at-will" position and there is no guarantee of hours. Hours are limited to 999 in a fiscal year or 960 hours in a fiscal year for retired CalPERS annuitants. Additional Information: Applications must be filled out completely (e.g. do not write “see resume, NA, or personnel file.”). To receive consideration for the screening process, candidates must submit a Resume. Incomplete applications will not be considered. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . This position is open until filled: Applications will be reviewed on a bi-weekly basis for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. Typical Duties Each position in this classification may not include all the duties listed below, nor do the examples cover all duties that may be performed. Under general supervision: Monitors the public’s use of computer equipment in the Technology Center, meeting rooms and throughout the library. Provides individual and group technology instruction, including preparing and running technology classes at various City locations. Assists the public with the use of library computers, software and electronic resources; resolves problems and answers basic questions regarding computer, laptop & mobile device usage. Performs basic troubleshooting on Library self-checkout machines, scanners, and genealogy equipment. Monitors the use of technology equipment to deter theft and/or vandalism. Cleans and inspects computer equipment, replaces printer cartridges and printer paper. Maintains an inventory of computer supplies and peripheral devices; checks out peripheral devices to patrons; submits requests for replacements when needed. Oversees the Internet queuing system and monitors patrons’ time usage. Troubleshoots printer problems and Internet access problems involving patron cards. Assists patrons with payment for print jobs, photocopies & faxes, handles cash and credit cards. Accesses patron library accounts on library software. Configures and operates audio-visual equipment in conference rooms for meetings and/or public functions.? Configures and operates basic types of computer hardware and peripherals. Assists library users in connecting to the internet with mobile devices, WiFi hotspots, and laptop/Chromebook computers. Performs other related duties as assigned. Minimum Qualifications EDUCATION AND EXPERIENCE Minimum Education Requirements: Graduation from high school or possession of a GED Minimum Experience Requirements: One (1) year experience with computer and audio-visual equipment. Acceptable Substitution: None. License/Certifications: None. Other Requirements: Must be at least 18 years of age at time of application. This position will be required to work on Sundays. Sunday hours will start January 2025, with 40 hours of training in November/December required for working on Sundays. Must be available to work a minimum of 12 hours each week, including some evenings and weekend rotations. Must be able to perform physical tasks, such as lifting, bending, stooping, reaching, carrying, and walking up and down stairs. Must be able to perform all the essential functions of the job assignment. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. Knowledge, Skills, and Abilities Knowledge of: Windows- and Chrome-based operating systems and standard office software. iPhone and Android mobile operating systems, including common cloud computing services such as Google Drive or iCloud. Computer peripheral devices and audio-visual equipment (microphones, speakers, projectors). Ability to: Learn library policies and procedures. Work independently and prioritize work assignments with minimal supervision. Troubleshoot routine technology problems, and recognize and report complex problems to the appropriate supervisor. Communicate clearly and effectively, both orally and in writing. Understand and carry out written and oral instructions. Establish and maintain courteous and effective working relationships with others contacted in the course of work, including under stressful situations. Work effectively in groups in a team based environment and achieve common goals. Perform physical tasks, such as lifting and carrying library materials weighing up to 40 lbs., bending, stooping, reaching, and walking up and down stairs. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . Closing Date/Time: Continuous
CA DEPARTMENT OF JUSTICE
Sacramento, California, United States
Job Description and Duties Under the general direction of the Information Technology Manager (ITM) I, the incumbent performs at the master level of this career series, the incumbent has the responsibility to make decisions and recommendations to establish organization wide policies and standards for the most complex database systems that support the Department’s mission-critical communication and information applications. The incumbent may be responsible for 24/7 hour support to troubleshoot the more complex problems and issues. Incumbent will lead and direct the most complex projects, which includes troubleshooting, monitoring, enhancement, and maintenance of the supporting databases of the Department’s critical applications, as well as reviewing installation, tuning, and ongoing maintenance of these databases environments. Incumbent formulates strategic planning activities and acts as a consultant to other application staff, network staff, system administration staff, vendors, and agencies as the recognized technical specialist for the Department’s Oracle, Microsoft SQL and MariaDB Database environments. Incumbent also participates as the top independent technical specialist in the analysis and planning of database installations and enhancements for in-house and external clients. This is a re-advertisement for JC-428828. If you have previously applied for JC-428828, it is not necessary to re-apply. Your original application for JC-428828 will be included in this candidate pool for JC-435004 . This position will be open Until Filled with the following cut off dates: 6/30/24, 7/21/24, 8/11/24. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies. Minimum Requirements You will find the Minimum Requirements in the Class Specification. INFORMATION TECHNOLOGY SPECIALIST II Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-435004 Position #(s): 420-861-1414-010 Working Title: Information Technology Specialist II Classification: INFORMATION TECHNOLOGY SPECIALIST II $8,130.00 - $10,893.00 A # of Positions: 1 Work Location: Sacramento County Telework: Telework Job Type: Permanent, Full Time Work Shift: 8:00am - 5:00pm Work Week: Monday - Friday Department Information This position is located in the California Justice Information Services Division, Technology Support Bureau, Strategic Transport & Technology Services Branch, Database and Identity Management Administration Unit. Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the Department, please visit the Attorney General’s website at www.oag.ca.gov . Special Requirements A fingerprint check is required. Clearly indicate JC - 435004 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma . An official transcript will be required prior to appointment. Application Instructions Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: Until Filled Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Johnny Garcia III JC- 435004 Department of Justice 4949 Broadway Room D-214 Sacramento , CA 95820 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Johnny Garcia III JC- 435004 Department of Justice 4949 Broadway Room D-214 Sacramento , CA 95820 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Other - References are required and must be included. Statement of Qualifications - A Statement of Qualifications (SOQ) is required and must be submitted along with your State application. The SOQ is a discussion of how an applicant's education and experience meets the evaluation criteria and qualifies them for the position. Please see Statement of Qualifications section below to complete the requirements Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: • Deep technical knowledge and experience in Oracle Databases and Redhat Linux Servers. • Sound problem-solving skills and decision-making abilities. • Ability to work cooperatively and communicate effectively with all levels of staff as well as management and vendors. • Ability to establish and maintain effective working relationships. • Ability to mentor and coach team members in the Database Administration Unit. • Attack problems with a "can do" attitude. • Ability to contribute innovative solutions. • Willingness and ability to learn new concepts and technologies. • Ability to multi-task and prioritize tasks. • Knowledge of California Law Enforcement Telecomunications System and California Justice Information Services networking concepts. • Knowledge of National Crime Information Center policies and procedures. Benefits Please access this link for information on benefits afforded to employees who work for the State of California - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx . Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Johnny Garcia III (916) 210-5365 Johnny.Garcia@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Statement of Qualifications (SOQ) Applications received without an SOQ will not be considered. Failure to follow instructions may result in disqualification of your application. In addition to evaluating each candidate’s relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: • The SOQ should be numbered in the same order and should address the three statements below. • The SOQ should be typed in 11 point font, single-spaced, on letter sized paper (8.5" x 11"), and limited to one page per item, no more than three pages in length. • Identify each page with applicant’s full name. • Responses should be complete, specific, clear, concise, and include examples. • Resumes will not be considered a substitute for the SOQ. For each of the statements below, please provide specific examples of your experience in the relevant areas. Include a discussion of pertinent issues, course of action, outcome and measurements of success. 1. Describe your experience supporting multiple Oracle databases. Include the most recent versions of Oracle databases that you've administered and whether the databases were clustered or not. 2. Describe your ability to communicate ideas and information, both orally and in writing, including presentations to customers and/or business partners. 3. Describe your experience leading and training a team of technical specialist. Additional Information about Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Due to the COVID-19 public health emergency, applying electronically is highly encouraged. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: Until Filled
Jul 14, 2024
Full Time
Job Description and Duties Under the general direction of the Information Technology Manager (ITM) I, the incumbent performs at the master level of this career series, the incumbent has the responsibility to make decisions and recommendations to establish organization wide policies and standards for the most complex database systems that support the Department’s mission-critical communication and information applications. The incumbent may be responsible for 24/7 hour support to troubleshoot the more complex problems and issues. Incumbent will lead and direct the most complex projects, which includes troubleshooting, monitoring, enhancement, and maintenance of the supporting databases of the Department’s critical applications, as well as reviewing installation, tuning, and ongoing maintenance of these databases environments. Incumbent formulates strategic planning activities and acts as a consultant to other application staff, network staff, system administration staff, vendors, and agencies as the recognized technical specialist for the Department’s Oracle, Microsoft SQL and MariaDB Database environments. Incumbent also participates as the top independent technical specialist in the analysis and planning of database installations and enhancements for in-house and external clients. This is a re-advertisement for JC-428828. If you have previously applied for JC-428828, it is not necessary to re-apply. Your original application for JC-428828 will be included in this candidate pool for JC-435004 . This position will be open Until Filled with the following cut off dates: 6/30/24, 7/21/24, 8/11/24. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies. Minimum Requirements You will find the Minimum Requirements in the Class Specification. INFORMATION TECHNOLOGY SPECIALIST II Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-435004 Position #(s): 420-861-1414-010 Working Title: Information Technology Specialist II Classification: INFORMATION TECHNOLOGY SPECIALIST II $8,130.00 - $10,893.00 A # of Positions: 1 Work Location: Sacramento County Telework: Telework Job Type: Permanent, Full Time Work Shift: 8:00am - 5:00pm Work Week: Monday - Friday Department Information This position is located in the California Justice Information Services Division, Technology Support Bureau, Strategic Transport & Technology Services Branch, Database and Identity Management Administration Unit. Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the Department, please visit the Attorney General’s website at www.oag.ca.gov . Special Requirements A fingerprint check is required. Clearly indicate JC - 435004 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma . An official transcript will be required prior to appointment. Application Instructions Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: Until Filled Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Johnny Garcia III JC- 435004 Department of Justice 4949 Broadway Room D-214 Sacramento , CA 95820 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Johnny Garcia III JC- 435004 Department of Justice 4949 Broadway Room D-214 Sacramento , CA 95820 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Other - References are required and must be included. Statement of Qualifications - A Statement of Qualifications (SOQ) is required and must be submitted along with your State application. The SOQ is a discussion of how an applicant's education and experience meets the evaluation criteria and qualifies them for the position. Please see Statement of Qualifications section below to complete the requirements Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: • Deep technical knowledge and experience in Oracle Databases and Redhat Linux Servers. • Sound problem-solving skills and decision-making abilities. • Ability to work cooperatively and communicate effectively with all levels of staff as well as management and vendors. • Ability to establish and maintain effective working relationships. • Ability to mentor and coach team members in the Database Administration Unit. • Attack problems with a "can do" attitude. • Ability to contribute innovative solutions. • Willingness and ability to learn new concepts and technologies. • Ability to multi-task and prioritize tasks. • Knowledge of California Law Enforcement Telecomunications System and California Justice Information Services networking concepts. • Knowledge of National Crime Information Center policies and procedures. Benefits Please access this link for information on benefits afforded to employees who work for the State of California - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx . Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Johnny Garcia III (916) 210-5365 Johnny.Garcia@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Statement of Qualifications (SOQ) Applications received without an SOQ will not be considered. Failure to follow instructions may result in disqualification of your application. In addition to evaluating each candidate’s relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: • The SOQ should be numbered in the same order and should address the three statements below. • The SOQ should be typed in 11 point font, single-spaced, on letter sized paper (8.5" x 11"), and limited to one page per item, no more than three pages in length. • Identify each page with applicant’s full name. • Responses should be complete, specific, clear, concise, and include examples. • Resumes will not be considered a substitute for the SOQ. For each of the statements below, please provide specific examples of your experience in the relevant areas. Include a discussion of pertinent issues, course of action, outcome and measurements of success. 1. Describe your experience supporting multiple Oracle databases. Include the most recent versions of Oracle databases that you've administered and whether the databases were clustered or not. 2. Describe your ability to communicate ideas and information, both orally and in writing, including presentations to customers and/or business partners. 3. Describe your experience leading and training a team of technical specialist. Additional Information about Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Due to the COVID-19 public health emergency, applying electronically is highly encouraged. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: Until Filled
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
Job Posting Open Until Filled Salary Range: $96,945.86 - $129,296.86 Hiring Department: AIM Our culture in the Department of Atlanta Information Management (AIM) is rooted in our shared core values: Transparency, accountability, collaboration, service, and integrity. The AIM team understands our role as a strategic partner to departments throughout the city; we strongly believe technology has the potential to elevate the City of Atlanta and is essential to moving the mayor’s vision forward. With the effective use of technology, we become more efficient, more effective, and innovative. We become more capable of enhancing the experience of all affected by City government. AIM’s mission is to advance Atlanta by being consistent in the delivery of innovative, reliable, secure, and user-focused technology solutions. Our team members exemplify the shared core values above, so if you have these characteristics, consider joining us as we work to advance technology for the city, its esteemed citizens, and valued visitors. General Description and Classification Standards Constituents of the City of Atlanta regularly engage the city government to report issues and request city services. The city utilizes a Customer Relationship Management (CRM) system to capture, track, and respond to the citizens’ issues and requests. City of Atlanta is implementing a new CRM solution from Microsoft Dynamics 365 and is seeking a Solutions Architect to support the application. As a Microsoft Dynamics Solutions Architect, you will be responsible for designing, implementing, and maintaining Microsoft Dynamics solutions to meet the business needs of customers. You will play a critical role in translating business requirements into technical solutions and ensuring the successful deployment of Dynamics 365 applications. This role requires a deep understanding of Microsoft Dynamics 365, along with strong analytical, problem-solving, and communication skills. Key Responsibilities: Solution Design and Architecture: Collaborate with business stakeholders to understand their requirements and translate them into functional and technical specifications. Design end-to-end solutions using Microsoft Dynamics 365, ensuring alignment with business goals and technical standards. Develop architecture diagrams, data models, and integration plans. Implementation and Customization: Lead the configuration, tuning, and optimization of Dynamics 365 applications. Develop plugins, workflows, and scripts to extend Dynamics 365 functionality. Ensure seamless integration of Dynamics 365 with other enterprise systems. Project Management: Oversee project timelines, deliverables, and resources to ensure successful project completion. Work closely with project managers to provide regular updates on project status, risks, and issues. Conduct solution testing, user training, and post-implementation support. Technical Leadership: Provide technical guidance and mentorship to junior developers and team members. Stay updated on the latest Dynamics 365 features, tools, and best practices. Advocate for best practices in solution design, development, and deployment. Client Engagement: Act as the primary technical point of contact for clients, addressing their queries and concerns. Conduct workshops and presentations to demonstrate Dynamics 365 capabilities and solutions. Build and maintain strong relationships with clients, ensuring high levels of satisfaction. Qualifications: Education: Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field. Experience: Minimum of 5 years of experience in implementing and customizing Microsoft Dynamics 365 solutions. Proven track record of successfully leading Dynamics 365 projects from inception to completion. Experience with Dynamics 365 modules such as Customer Service, Sales, Marketing, Finance, and Operations. Technical Skills: Proficiency in Dynamics 365 customization, configuration, and development. Strong knowledge of Microsoft Power Platform (PowerApps, Power BI, Power Automate). Experience with Azure services, .NET, C#, JavaScript, and SQL. Familiarity with data migration tools and techniques. Soft Skills: Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Effective time management and organizational skills. Preferred Certifications: Microsoft Certified: Dynamics 365 Fundamentals Microsoft Certified: Power Platform Solution Architect Expert Microsoft Certified: Power Platform App Maker Associate Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate
Sep 07, 2024
Full Time
Job Posting Open Until Filled Salary Range: $96,945.86 - $129,296.86 Hiring Department: AIM Our culture in the Department of Atlanta Information Management (AIM) is rooted in our shared core values: Transparency, accountability, collaboration, service, and integrity. The AIM team understands our role as a strategic partner to departments throughout the city; we strongly believe technology has the potential to elevate the City of Atlanta and is essential to moving the mayor’s vision forward. With the effective use of technology, we become more efficient, more effective, and innovative. We become more capable of enhancing the experience of all affected by City government. AIM’s mission is to advance Atlanta by being consistent in the delivery of innovative, reliable, secure, and user-focused technology solutions. Our team members exemplify the shared core values above, so if you have these characteristics, consider joining us as we work to advance technology for the city, its esteemed citizens, and valued visitors. General Description and Classification Standards Constituents of the City of Atlanta regularly engage the city government to report issues and request city services. The city utilizes a Customer Relationship Management (CRM) system to capture, track, and respond to the citizens’ issues and requests. City of Atlanta is implementing a new CRM solution from Microsoft Dynamics 365 and is seeking a Solutions Architect to support the application. As a Microsoft Dynamics Solutions Architect, you will be responsible for designing, implementing, and maintaining Microsoft Dynamics solutions to meet the business needs of customers. You will play a critical role in translating business requirements into technical solutions and ensuring the successful deployment of Dynamics 365 applications. This role requires a deep understanding of Microsoft Dynamics 365, along with strong analytical, problem-solving, and communication skills. Key Responsibilities: Solution Design and Architecture: Collaborate with business stakeholders to understand their requirements and translate them into functional and technical specifications. Design end-to-end solutions using Microsoft Dynamics 365, ensuring alignment with business goals and technical standards. Develop architecture diagrams, data models, and integration plans. Implementation and Customization: Lead the configuration, tuning, and optimization of Dynamics 365 applications. Develop plugins, workflows, and scripts to extend Dynamics 365 functionality. Ensure seamless integration of Dynamics 365 with other enterprise systems. Project Management: Oversee project timelines, deliverables, and resources to ensure successful project completion. Work closely with project managers to provide regular updates on project status, risks, and issues. Conduct solution testing, user training, and post-implementation support. Technical Leadership: Provide technical guidance and mentorship to junior developers and team members. Stay updated on the latest Dynamics 365 features, tools, and best practices. Advocate for best practices in solution design, development, and deployment. Client Engagement: Act as the primary technical point of contact for clients, addressing their queries and concerns. Conduct workshops and presentations to demonstrate Dynamics 365 capabilities and solutions. Build and maintain strong relationships with clients, ensuring high levels of satisfaction. Qualifications: Education: Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field. Experience: Minimum of 5 years of experience in implementing and customizing Microsoft Dynamics 365 solutions. Proven track record of successfully leading Dynamics 365 projects from inception to completion. Experience with Dynamics 365 modules such as Customer Service, Sales, Marketing, Finance, and Operations. Technical Skills: Proficiency in Dynamics 365 customization, configuration, and development. Strong knowledge of Microsoft Power Platform (PowerApps, Power BI, Power Automate). Experience with Azure services, .NET, C#, JavaScript, and SQL. Familiarity with data migration tools and techniques. Soft Skills: Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Effective time management and organizational skills. Preferred Certifications: Microsoft Certified: Dynamics 365 Fundamentals Microsoft Certified: Power Platform Solution Architect Expert Microsoft Certified: Power Platform App Maker Associate Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate
Cal State University (CSU) Fresno
5241 N Maple Ave, Fresno, CA 93740, USA
Assistive Technology/Instructional Materials Coordinator (Information Technology Consultant- Career) Compensation and Benefits Anticipated Hiring Salary Range: $5,000 - $5,700 per month Full CSU Classification Salary Range: $4,912 - $12,124 per month This is a full-time, probationary, exempt position. Positions at Fresno State are to perform their work onsite. Some positions, depending upon University needs and operations, may be eligible for remote work, one day per week, pursuant to Fresno State's remote work guidelines and the CSU policy. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Job Summary Under the general direction of the Director of Services for Students with Disabilities (SSD), the Assistive Technology/Instructional Materials Coordinator (ATIM Coordinator) is responsible for providing SSD with consultative support and services in the use of assistive technology to students with disabilities. The incumbent will ensure technical and instructional materials and support are provided to students with disabilities in accordance with the legal requirements of the Americans with Disabilities Act (ADA). The incumbent will provide training and access to various technologies to both eligible students and production student staff. The incumbent is responsible for oversight of the production of alternate media for eligible students as well as provide workflow direction of alternate media production to the production student staff. The incumbent collaborates with the Access Specialists and students to assess assistive technology needs including hardware and software. The position provides on-site training and training materials for SSD students to ensure efficient and maximum use of technical resources. This position performs a variety of technical tasks related to adaptive computing needs on a variety of hard/software platforms, evaluates and procures new adaptive technologies to ensure information and computing systems remain accessible to persons with disabilities in a dynamic and evolving technology environment. Key Qualifications Effectively complete assignments with accuracy, quality, and timeliness. Show excellent attention to detail and task organization skills. Effectively communicate using strong written, verbal, organizational, and interpersonal skills; develop and deliver presentations, technical training and user documentation. Effectively communicate with both technical and non-technical audiences. Effectively present information and respond to questions from groups of managers, clients and customers. Simultaneously coordinate or work on multiple, complex assignments and projects with minimal supervision and general work direction. To view the full list of qualifications and job responsibilities, please click the Position Description button above. Education and Experience Bachelor's degree in assistive technology, computer science, information systems, educational technology, communications, or related fields with training in the use and application of assistive technology, both hardware and software, for individuals with disabilities. Two years of Assistive Technology (AT) experience: Understanding and expertise in the use of assistive technology. Certification in Assistive Technology may replace one year of direct experience. Experienced in the use of assistive technology and appropriate hardware and software including: Hardware: Adaptive /ergonomic furniture, braille embosser and related software, speech synthesizers, digital voice recording devices, CCTV, adaptive devices, networked printers and high-speed scanners. Software: Text-to-Speech Software and screen reader programs, Dragon Naturally Speaking, Math programs, JAWS, Zoomtext, etc. Deadline & Application Instructions Applications received by May 22, 2024 will be given full consideration by the search committee. Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee. Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references. Fresno State California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce. Equal Employment Opportunity Information California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to hr@csufresno.edu . Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter. Fresno State is a tobacco-free, smoke-free and vapor-free campus. Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas) Advertised: May 01 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Assistive Technology/Instructional Materials Coordinator (Information Technology Consultant- Career) Compensation and Benefits Anticipated Hiring Salary Range: $5,000 - $5,700 per month Full CSU Classification Salary Range: $4,912 - $12,124 per month This is a full-time, probationary, exempt position. Positions at Fresno State are to perform their work onsite. Some positions, depending upon University needs and operations, may be eligible for remote work, one day per week, pursuant to Fresno State's remote work guidelines and the CSU policy. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Job Summary Under the general direction of the Director of Services for Students with Disabilities (SSD), the Assistive Technology/Instructional Materials Coordinator (ATIM Coordinator) is responsible for providing SSD with consultative support and services in the use of assistive technology to students with disabilities. The incumbent will ensure technical and instructional materials and support are provided to students with disabilities in accordance with the legal requirements of the Americans with Disabilities Act (ADA). The incumbent will provide training and access to various technologies to both eligible students and production student staff. The incumbent is responsible for oversight of the production of alternate media for eligible students as well as provide workflow direction of alternate media production to the production student staff. The incumbent collaborates with the Access Specialists and students to assess assistive technology needs including hardware and software. The position provides on-site training and training materials for SSD students to ensure efficient and maximum use of technical resources. This position performs a variety of technical tasks related to adaptive computing needs on a variety of hard/software platforms, evaluates and procures new adaptive technologies to ensure information and computing systems remain accessible to persons with disabilities in a dynamic and evolving technology environment. Key Qualifications Effectively complete assignments with accuracy, quality, and timeliness. Show excellent attention to detail and task organization skills. Effectively communicate using strong written, verbal, organizational, and interpersonal skills; develop and deliver presentations, technical training and user documentation. Effectively communicate with both technical and non-technical audiences. Effectively present information and respond to questions from groups of managers, clients and customers. Simultaneously coordinate or work on multiple, complex assignments and projects with minimal supervision and general work direction. To view the full list of qualifications and job responsibilities, please click the Position Description button above. Education and Experience Bachelor's degree in assistive technology, computer science, information systems, educational technology, communications, or related fields with training in the use and application of assistive technology, both hardware and software, for individuals with disabilities. Two years of Assistive Technology (AT) experience: Understanding and expertise in the use of assistive technology. Certification in Assistive Technology may replace one year of direct experience. Experienced in the use of assistive technology and appropriate hardware and software including: Hardware: Adaptive /ergonomic furniture, braille embosser and related software, speech synthesizers, digital voice recording devices, CCTV, adaptive devices, networked printers and high-speed scanners. Software: Text-to-Speech Software and screen reader programs, Dragon Naturally Speaking, Math programs, JAWS, Zoomtext, etc. Deadline & Application Instructions Applications received by May 22, 2024 will be given full consideration by the search committee. Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee. Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references. Fresno State California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce. Equal Employment Opportunity Information California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to hr@csufresno.edu . Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter. Fresno State is a tobacco-free, smoke-free and vapor-free campus. Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas) Advertised: May 01 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Minimum Qualifications Graduation with a Bachelor’s degree from an accredited four (4) year college or university with major coursework in a related field, plus five (5) years of relevant experience in consultation and the utilization of BI tools. Graduation with a Master’s degree from an accredited college or university may substitute for up to two (2) years of the required experience. Licenses and Certifications Required: None Notes to Applicants The Business Intelligence Consultant within the Information Systems team of Business Technology will support the department’s participation in the Strategic Direction 2023 outcomes Safety and Government That Works for All. The mission of the Information Systems team is to collect, analyze, store, and disseminate actionable information to all stakeholders. In particular this unit is working to grow the departments open data footprint. This position will facilitate data transparency, access, and analysis of a wide breadth of both law enforcement and organizational data. This position will support a wide range of business units including but not limited to Human Resources, Emergency Communications, Internal Affairs, Victim Services, Crime Analysis, Executive Staff, and District Representatives. We are looking for a teammate who is not only passionate about data but also putting that data into action. City of Austin Application: A complete and detailed City of Austin employment application is required to help us better evaluate your qualifications. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. Please be thorough in completing the employment application and list all experience and education that is relevant to this position. Starting salary will be based on overall relevant experience and education. Application must include job titles, job duties performed, full or part time status. Your work history should include the duties you performed, any supervisory or lead responsibilities, and any equipment or computer software used. CBI : Must pass a Criminal Justice Information Systems ( CJIS ) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions. Please Click here to find more information. Secondary Employment: All Austin Police employees are prohibited from accepting or engaging in any secondary employment that might conflict or interfere with an employee’s duty and responsibility to the Department. APD must review all secondary employment. Employees are required to submit a Secondary Employment Application for review and approval upon being hired with APD , as well as current APD employees considering Secondary employment. Benefits: Working with the Austin Police Department provides a number of health and welfare benefits, such as medical, paid leave time, retirement plan, training opportunities and more. Please click here to find more information. To learn more about working with the City of Austin, click here to watch a short video! Travel: If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. EEO /AA statement: The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Pay Range $33.49 - 42.71 Hours 7:00 a.m. - 4:00 p.m. or 8:00 p.m. - 5:00 p.m. or 9:00 a.m. - 6:00 p.m. (opportunity to telework in adherence to the City Policy) Job Close Date 09/30/2024 Type of Posting External Department Police Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 402 Deep Eddy Ave, Austin, TX 78703 Preferred Qualifications Experience as a Business Intelligence Developer, Architect & Administrator building projects and creating reports and visualization dashboards using applications such as Power BI, Qlik or Tableau. Experience with conducting geospatial analysis and presenting the results in maps, reports, and dashboards. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Analyzes business and functional requirements and translates these requirements into robust, scalable, and operable solutions. Collects, analyzes, and shares data to help business teams drive improvement in key business metrics, customer experience, and business results. Utilizes database and web application technologies to design, develop, and evaluate innovative business intelligence tools and automated reports. Designs, develops, and tests BI solutions such as databases, data warehouses, queries and views, reports, and dashboards. Performs conversions, imports, and exports of data within and between internal and external software systems. Merges BI platforms with enterprise systems and applications and documents new and existing models, solutions, and implementations. Enhances the performance of BI tools by defining data to filter and indexes. Troubleshoots BI tools, systems, and software. Troubleshoots reported data loads or reconciliation inconsistencies in conjunction with the sites for data models and/or reports. Tracks, monitors, and analyzes performance and production issues, and implements improvements. Supports and helps manage external resources, such as service providers and vendor support and participates in vendor evaluations. Maintains the quality of Metadata Repository by adding, modifying, and deleting data. Provides input to the development of data/information quality metrics. Tracks and reports on issues and enhancement requests for the business in a timely manner. Analyzes and tests new releases/versions of software. Designs and delivers end-user training and training materials. Trains users to transform data into action-oriented information and to use that information correctly. Responsibilities - Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of reporting analysis, design, and programming principles as well as knowledge of multiple industry standard reporting tools such as Crystal and Business Objects. Knowledge of industry standard database systems such as MS, SQL , and Oracle. Knowledge of Software Development Life Cycle ( SDLC ) and Information Technology Infrastructure Library ( ITIL ) concepts. Knowledge of release, change, configuration, and incident management. Knowledge of industry reporting techniques and developing and maintaining interactive reports. Knowledge of relational data modeling and relational database design. Knowledge of standard industry ERP technologies such as SAP . Knowledge of business operations as well as one or more business functional areas. Skill in data analysis and data mining. Skill in identifying and solving system and application problems. Skill in coordinating work projects and providing technical assistance. Skill in preparing data structures, flowcharts, and logic flow diagrams. Skill in applying migration procedures. Skill in analyzing and meeting the data processing needs of users. Skill in working with people of varying technical abilities in a team environment. Skill in training groups on reporting standards. Skill in analyzing major system reporting problems and applying appropriate solutions. Skill in actively participating in functional unit testing, integration testing, stress testing, systems testing, and user acceptance testing. Ability to learn City specific and industry standard reporting tool sets. Ability to explain complex technical information in business terms and communicate clearly and effectively both verbally and in writing. Ability to support and work with Business Intelligence/Data Warehousing environments. Ability to establish and maintain effective working relationships with City staff and the general public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The Business Intelligence Consultant requires graduation with a Bachelor's degree from an accredited four (4) year college or university with major coursework in a related field, plus five (5) years of relevant experience in consultation and the utilization of BI tools. Graduation with a Master's degree from an accredited college or university may substitute for up to two (2) years of the required experience. Do you meet the minimum qualifications of this position? Yes No * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Justice Information System (CJIS) to be hired. I acknowledge and understand this position requires a Criminal Justice Information System (CJIS-Criminal Background Investigation). * Please describe your experience as a Business Intelligence Developer, Architect & Administrator building projects and creating reports and visualization dashboards using applications such as Power BI, Qlik or Tableau. (Open Ended Question) * Please describe your experience with conducting geospatial analysis and presenting the results in maps, reports, and dashboards. (Open Ended Question) * All applicants applying for this job posting should submit a complete application. Starting salary for the top candidate (s) will only be based on overall relevant experience from your employment application. Your application will be considered incomplete if your application states “see resume”. Do you understand these statements? I acknowledge that I understand these statements. Optional & Required Documents Required Documents Optional Documents
Sep 17, 2024
Full Time
Minimum Qualifications Graduation with a Bachelor’s degree from an accredited four (4) year college or university with major coursework in a related field, plus five (5) years of relevant experience in consultation and the utilization of BI tools. Graduation with a Master’s degree from an accredited college or university may substitute for up to two (2) years of the required experience. Licenses and Certifications Required: None Notes to Applicants The Business Intelligence Consultant within the Information Systems team of Business Technology will support the department’s participation in the Strategic Direction 2023 outcomes Safety and Government That Works for All. The mission of the Information Systems team is to collect, analyze, store, and disseminate actionable information to all stakeholders. In particular this unit is working to grow the departments open data footprint. This position will facilitate data transparency, access, and analysis of a wide breadth of both law enforcement and organizational data. This position will support a wide range of business units including but not limited to Human Resources, Emergency Communications, Internal Affairs, Victim Services, Crime Analysis, Executive Staff, and District Representatives. We are looking for a teammate who is not only passionate about data but also putting that data into action. City of Austin Application: A complete and detailed City of Austin employment application is required to help us better evaluate your qualifications. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. Please be thorough in completing the employment application and list all experience and education that is relevant to this position. Starting salary will be based on overall relevant experience and education. Application must include job titles, job duties performed, full or part time status. Your work history should include the duties you performed, any supervisory or lead responsibilities, and any equipment or computer software used. CBI : Must pass a Criminal Justice Information Systems ( CJIS ) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions. Please Click here to find more information. Secondary Employment: All Austin Police employees are prohibited from accepting or engaging in any secondary employment that might conflict or interfere with an employee’s duty and responsibility to the Department. APD must review all secondary employment. Employees are required to submit a Secondary Employment Application for review and approval upon being hired with APD , as well as current APD employees considering Secondary employment. Benefits: Working with the Austin Police Department provides a number of health and welfare benefits, such as medical, paid leave time, retirement plan, training opportunities and more. Please click here to find more information. To learn more about working with the City of Austin, click here to watch a short video! Travel: If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. EEO /AA statement: The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Pay Range $33.49 - 42.71 Hours 7:00 a.m. - 4:00 p.m. or 8:00 p.m. - 5:00 p.m. or 9:00 a.m. - 6:00 p.m. (opportunity to telework in adherence to the City Policy) Job Close Date 09/30/2024 Type of Posting External Department Police Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 402 Deep Eddy Ave, Austin, TX 78703 Preferred Qualifications Experience as a Business Intelligence Developer, Architect & Administrator building projects and creating reports and visualization dashboards using applications such as Power BI, Qlik or Tableau. Experience with conducting geospatial analysis and presenting the results in maps, reports, and dashboards. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Analyzes business and functional requirements and translates these requirements into robust, scalable, and operable solutions. Collects, analyzes, and shares data to help business teams drive improvement in key business metrics, customer experience, and business results. Utilizes database and web application technologies to design, develop, and evaluate innovative business intelligence tools and automated reports. Designs, develops, and tests BI solutions such as databases, data warehouses, queries and views, reports, and dashboards. Performs conversions, imports, and exports of data within and between internal and external software systems. Merges BI platforms with enterprise systems and applications and documents new and existing models, solutions, and implementations. Enhances the performance of BI tools by defining data to filter and indexes. Troubleshoots BI tools, systems, and software. Troubleshoots reported data loads or reconciliation inconsistencies in conjunction with the sites for data models and/or reports. Tracks, monitors, and analyzes performance and production issues, and implements improvements. Supports and helps manage external resources, such as service providers and vendor support and participates in vendor evaluations. Maintains the quality of Metadata Repository by adding, modifying, and deleting data. Provides input to the development of data/information quality metrics. Tracks and reports on issues and enhancement requests for the business in a timely manner. Analyzes and tests new releases/versions of software. Designs and delivers end-user training and training materials. Trains users to transform data into action-oriented information and to use that information correctly. Responsibilities - Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of reporting analysis, design, and programming principles as well as knowledge of multiple industry standard reporting tools such as Crystal and Business Objects. Knowledge of industry standard database systems such as MS, SQL , and Oracle. Knowledge of Software Development Life Cycle ( SDLC ) and Information Technology Infrastructure Library ( ITIL ) concepts. Knowledge of release, change, configuration, and incident management. Knowledge of industry reporting techniques and developing and maintaining interactive reports. Knowledge of relational data modeling and relational database design. Knowledge of standard industry ERP technologies such as SAP . Knowledge of business operations as well as one or more business functional areas. Skill in data analysis and data mining. Skill in identifying and solving system and application problems. Skill in coordinating work projects and providing technical assistance. Skill in preparing data structures, flowcharts, and logic flow diagrams. Skill in applying migration procedures. Skill in analyzing and meeting the data processing needs of users. Skill in working with people of varying technical abilities in a team environment. Skill in training groups on reporting standards. Skill in analyzing major system reporting problems and applying appropriate solutions. Skill in actively participating in functional unit testing, integration testing, stress testing, systems testing, and user acceptance testing. Ability to learn City specific and industry standard reporting tool sets. Ability to explain complex technical information in business terms and communicate clearly and effectively both verbally and in writing. Ability to support and work with Business Intelligence/Data Warehousing environments. Ability to establish and maintain effective working relationships with City staff and the general public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The Business Intelligence Consultant requires graduation with a Bachelor's degree from an accredited four (4) year college or university with major coursework in a related field, plus five (5) years of relevant experience in consultation and the utilization of BI tools. Graduation with a Master's degree from an accredited college or university may substitute for up to two (2) years of the required experience. Do you meet the minimum qualifications of this position? Yes No * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Justice Information System (CJIS) to be hired. I acknowledge and understand this position requires a Criminal Justice Information System (CJIS-Criminal Background Investigation). * Please describe your experience as a Business Intelligence Developer, Architect & Administrator building projects and creating reports and visualization dashboards using applications such as Power BI, Qlik or Tableau. (Open Ended Question) * Please describe your experience with conducting geospatial analysis and presenting the results in maps, reports, and dashboards. (Open Ended Question) * All applicants applying for this job posting should submit a complete application. Starting salary for the top candidate (s) will only be based on overall relevant experience from your employment application. Your application will be considered incomplete if your application states “see resume”. Do you understand these statements? I acknowledge that I understand these statements. Optional & Required Documents Required Documents Optional Documents
Cal State University (CSU) Fresno
5241 N Maple Ave, Fresno, CA 93740, USA
Unified Communications Support Technician (Information Technology Consultant - Career) INTERNAL APPLICANTS ONLY Compensation and Benefits Anticipated Hiring Salary Range: $5,400 - $5,950 per month Full CSU Classification Salary Range: $5,158 - $12,730 per month This is a full-time, probationary, exempt position. Area of consideration is limited to on-campus, state funded employees only. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Job Summary Under the general direction of an appropriate administrator or the guidance of another recommended Information Technology (IT) professional, the Unified Communications Support Technician is primarily responsible for maintaining, installing, and configuring both Zoom Phone (all features) and the analog phone systems. Work includes configuring/programing, designing, monitoring, and maintaining the communications platform. The incumbent at this level works independently and possesses the experience to be fully proficient in performing most or all the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems, and developing practicable and thorough solutions, and using effective communication and listening skills. Key Qualifications Knowledge of: Unified communications, network, server, and telecommunications to aid in the design, configuration and implementation of unified communications systems and applications. Practices, methods, and equipment used in installing, maintaining, and testing various types of electronic equipment. Communications and electronic theory and its application to an enterprise communications system. Safety regulations and pertinent rules, regulations, and requirements. Skill/Ability to: Excellent analytical, verbal, and written communication skills. Excellent ability to work and communicate with technical and non-technical audiences. Ability to apply consultative skills to assess user needs and communicate technology systems and solutions. Maintain vendor relationships to ensure responsiveness and quality. Resolve impaired service conflicts. Appropriately maintain confidentiality of data files, data elements, and personal information. Ability to integrate multiple applications and/or systems. Read and understand plans, blueprints, and schematics of electronics equipment. Makes design modifications and repairs to systems and equipment. Analyze electronic problems and recommend an effective course of action. Effectively organize and manage multiple tasks in a fast-paced team-oriented environment. Interpersonal and communication skills, including ability to work effectively with people of diverse backgrounds and ability to collaborate across organizational lines. Create and maintain program records and provide data for review in developing and implementing strategies to meet programmatic goals and enhance processes. Apply independent judgment to make decisions, interpret, and apply a wide range of policies and procedures. Research, analyze and provide recommendations for a wide range of administrative problems related to day-to-day work unit and program operations. Work in a collaborative, team environment with various technical and non-technical people in the organization. To view the full list of qualifications and job responsibilities, please click the Position Description button above. Education and Experience Equivalent to a bachelor's degree in computer science, information systems, business, or related discipline. Three years of related professional level experience. Based on specialized assignments, this position may also require a background in computer operating systems, network functions, and/or telecommunication switching systems. Experience with unified communication processes and solutions. Experience providing support and operations with on-premise and cloud-based service platforms. Specialized Skills: Working knowledge of analog phone systems (including physical plant / wiring). Ability to troubleshoot cabling issues. Preferred Skills: Experience in higher education, preferably in areas with technology in teaching, learning, and/or administrative systems. Experience creating technical solutions using technology frameworks and various hardware and software systems. Proven success maintaining effective working relationships with various levels of campus stakeholders. Excellent emotional intelligence and self-awareness. Proficient with software-based Unified Communication (Zoom, Microsoft Teams, etc.) and how they integrate with leading hardware vendors such as Audio Codes and/or Grand Stream, Ramtel, etc. Working knowledge of Zoom (Meetings, Webinars, Phone, etc.). Ability to train/teach users various functions of Zoom (how to: use the phone, install client, etc.). Department Summary Technology Services will be a leader in providing effective technology and quality services and support that are integrated into the daily activities of the university community, advance teaching and learning, enhance productivity and safeguard information. Deadline & Application Instructions Applications received by October 8, 2024 will be given full consideration by the search committee. Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references. Fresno State California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce. Equal Employment Opportunity Information California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to hr@csufresno.edu . Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter. Fresno State is a tobacco-free, smoke-free and vapor-free campus. Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas) Advertised: Sep 24 2024 Pacific Daylight Time Applications close: Oct 08 2024 Pacific Daylight Time Closing Date/Time:
Sep 25, 2024
Unified Communications Support Technician (Information Technology Consultant - Career) INTERNAL APPLICANTS ONLY Compensation and Benefits Anticipated Hiring Salary Range: $5,400 - $5,950 per month Full CSU Classification Salary Range: $5,158 - $12,730 per month This is a full-time, probationary, exempt position. Area of consideration is limited to on-campus, state funded employees only. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Job Summary Under the general direction of an appropriate administrator or the guidance of another recommended Information Technology (IT) professional, the Unified Communications Support Technician is primarily responsible for maintaining, installing, and configuring both Zoom Phone (all features) and the analog phone systems. Work includes configuring/programing, designing, monitoring, and maintaining the communications platform. The incumbent at this level works independently and possesses the experience to be fully proficient in performing most or all the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems, and developing practicable and thorough solutions, and using effective communication and listening skills. Key Qualifications Knowledge of: Unified communications, network, server, and telecommunications to aid in the design, configuration and implementation of unified communications systems and applications. Practices, methods, and equipment used in installing, maintaining, and testing various types of electronic equipment. Communications and electronic theory and its application to an enterprise communications system. Safety regulations and pertinent rules, regulations, and requirements. Skill/Ability to: Excellent analytical, verbal, and written communication skills. Excellent ability to work and communicate with technical and non-technical audiences. Ability to apply consultative skills to assess user needs and communicate technology systems and solutions. Maintain vendor relationships to ensure responsiveness and quality. Resolve impaired service conflicts. Appropriately maintain confidentiality of data files, data elements, and personal information. Ability to integrate multiple applications and/or systems. Read and understand plans, blueprints, and schematics of electronics equipment. Makes design modifications and repairs to systems and equipment. Analyze electronic problems and recommend an effective course of action. Effectively organize and manage multiple tasks in a fast-paced team-oriented environment. Interpersonal and communication skills, including ability to work effectively with people of diverse backgrounds and ability to collaborate across organizational lines. Create and maintain program records and provide data for review in developing and implementing strategies to meet programmatic goals and enhance processes. Apply independent judgment to make decisions, interpret, and apply a wide range of policies and procedures. Research, analyze and provide recommendations for a wide range of administrative problems related to day-to-day work unit and program operations. Work in a collaborative, team environment with various technical and non-technical people in the organization. To view the full list of qualifications and job responsibilities, please click the Position Description button above. Education and Experience Equivalent to a bachelor's degree in computer science, information systems, business, or related discipline. Three years of related professional level experience. Based on specialized assignments, this position may also require a background in computer operating systems, network functions, and/or telecommunication switching systems. Experience with unified communication processes and solutions. Experience providing support and operations with on-premise and cloud-based service platforms. Specialized Skills: Working knowledge of analog phone systems (including physical plant / wiring). Ability to troubleshoot cabling issues. Preferred Skills: Experience in higher education, preferably in areas with technology in teaching, learning, and/or administrative systems. Experience creating technical solutions using technology frameworks and various hardware and software systems. Proven success maintaining effective working relationships with various levels of campus stakeholders. Excellent emotional intelligence and self-awareness. Proficient with software-based Unified Communication (Zoom, Microsoft Teams, etc.) and how they integrate with leading hardware vendors such as Audio Codes and/or Grand Stream, Ramtel, etc. Working knowledge of Zoom (Meetings, Webinars, Phone, etc.). Ability to train/teach users various functions of Zoom (how to: use the phone, install client, etc.). Department Summary Technology Services will be a leader in providing effective technology and quality services and support that are integrated into the daily activities of the university community, advance teaching and learning, enhance productivity and safeguard information. Deadline & Application Instructions Applications received by October 8, 2024 will be given full consideration by the search committee. Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references. Fresno State California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce. Equal Employment Opportunity Information California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to hr@csufresno.edu . Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter. Fresno State is a tobacco-free, smoke-free and vapor-free campus. Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas) Advertised: Sep 24 2024 Pacific Daylight Time Applications close: Oct 08 2024 Pacific Daylight Time Closing Date/Time:
Cal State University (CSU) Long Beach
1250 North Bellflower Boulevard, Long Beach, California 90840, USA
Job Summary This position is in charge of leading the ongoing development and maintenance of the CMS Academic Advising (AA) Module and E-Advising tools functionality. Direct responsibility for administrative setup, development, testing, and systems analysis within the area. Responsible for ensuring system integrity and resolving issues related to the AA Module and E-Advising tools, including but not limited to: EAB, Advisor Request System (ARS), Degree Audit, and Degree Planner systems. The position requires a high degree of technical and functional knowledge, including the ability to translate business requirements into system specifications and resolve technical issues. This is a hands-on role requiring a combination of project management, team facilitation, and systems analysis skills in support of Advising and E-Advising Systems. Key Responsibilities Performs the duties of Module Lead for the PeopleSoft Student Administration Academic Advising (AA) Module. Responsible for integrity, accuracy, and maintenance of Advisor Center, Degree Audit, Degree Planner, and Advisor Request System (ARS) systems, among other advising-related functionality. Ensure that Advising tools are customer-focused, integrated, efficient, documented, and in compliance with best practices and legal requirements. Project Management & Advisor Support: Produce tangible deliverables in the form of project plans, issue lists, status reports, white-paper analysis, recommendations, and prototypes. Ensure that deliverables are accurate and timely. Anticipate potential impacts to the system as a result of system upgrades, releases, fixes, and business process changes. Review all training, communications, and change management materials to optimize efficiency and user experience. Supervision: Directs and evaluates the performance of Assistant Module Lead Knowledge Skills and Abilities Thorough knowledge of on-line student information system, imaging systems, and degree audit and planner systems. The ability to analyze user needs and translate into detailed specifications. The ability to design, develop, implement, and maintain complex technical rules in support of business processes. Demonstrate the ability to analyze data requirements and research data availability and access methods. Demonstrate the ability to utilize reporting tools (Crystal, Query, etc) to develop end user reports. Demonstrate the ability to interpret and apply academic and administrative policies and procedures to the degree audit. Demonstrate the ability to carry out assignments without detailed instructions. Demonstrated ability to exercise good judgment in the execution of business processes and staff management. Have thorough knowledge of academic policies/procedures relating to curriculum, transfer credit rules and degree audit building. Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence." Education and Experience Equivalent to a bachelor’s degree in computer science, Information Systems, Educational Technology, Communications, or related technical field and two years of related work experience required. Physical Summary Sedentary work - Involves mainly sitting. Walking and standing are minimal. Lifting is limited to lightweight objects. (10 pounds or less). Department Enrollment Services Student Records Classification Information Technology Consultant Compensation Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. Hiring Range: The hiring range for this position is $6,431 - $7,350 month commensurate with candidate's education, experience, skills, and training. CSU Classification Salary Range: The CSU Classification Salary Range for this position is $5,158 - $12,730 per month. Benefits Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation, and sick leave, and 14 paid holidays each year. Time Base 1.0 time-base, 40 hours per week. Duration of Appointment This is a temporary position for one year with no permanent status granted. Temporary assignments may expire prior to the ending date. Application Procedures Click Apply Now to complete the CSULB Online Employment Application. PLEASE FILL OUT THE APPLICATION COMPLETELY. It is important that all sections of the on-line application are filled out completely and accurately. Please include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position. Additional Information A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Due to the nature of this position, current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months. CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas). California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees. Equal Employment Statement California State University Long Beach is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. Accommodations We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact StaffHR-Accommodations@csulb.edu . Out of State Employment Policy California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Advertised: Sep 17 2024 Pacific Daylight Time Applications close: Oct 01 2024 Pacific Daylight Time Closing Date/Time:
Sep 23, 2024
Job Summary This position is in charge of leading the ongoing development and maintenance of the CMS Academic Advising (AA) Module and E-Advising tools functionality. Direct responsibility for administrative setup, development, testing, and systems analysis within the area. Responsible for ensuring system integrity and resolving issues related to the AA Module and E-Advising tools, including but not limited to: EAB, Advisor Request System (ARS), Degree Audit, and Degree Planner systems. The position requires a high degree of technical and functional knowledge, including the ability to translate business requirements into system specifications and resolve technical issues. This is a hands-on role requiring a combination of project management, team facilitation, and systems analysis skills in support of Advising and E-Advising Systems. Key Responsibilities Performs the duties of Module Lead for the PeopleSoft Student Administration Academic Advising (AA) Module. Responsible for integrity, accuracy, and maintenance of Advisor Center, Degree Audit, Degree Planner, and Advisor Request System (ARS) systems, among other advising-related functionality. Ensure that Advising tools are customer-focused, integrated, efficient, documented, and in compliance with best practices and legal requirements. Project Management & Advisor Support: Produce tangible deliverables in the form of project plans, issue lists, status reports, white-paper analysis, recommendations, and prototypes. Ensure that deliverables are accurate and timely. Anticipate potential impacts to the system as a result of system upgrades, releases, fixes, and business process changes. Review all training, communications, and change management materials to optimize efficiency and user experience. Supervision: Directs and evaluates the performance of Assistant Module Lead Knowledge Skills and Abilities Thorough knowledge of on-line student information system, imaging systems, and degree audit and planner systems. The ability to analyze user needs and translate into detailed specifications. The ability to design, develop, implement, and maintain complex technical rules in support of business processes. Demonstrate the ability to analyze data requirements and research data availability and access methods. Demonstrate the ability to utilize reporting tools (Crystal, Query, etc) to develop end user reports. Demonstrate the ability to interpret and apply academic and administrative policies and procedures to the degree audit. Demonstrate the ability to carry out assignments without detailed instructions. Demonstrated ability to exercise good judgment in the execution of business processes and staff management. Have thorough knowledge of academic policies/procedures relating to curriculum, transfer credit rules and degree audit building. Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence." Education and Experience Equivalent to a bachelor’s degree in computer science, Information Systems, Educational Technology, Communications, or related technical field and two years of related work experience required. Physical Summary Sedentary work - Involves mainly sitting. Walking and standing are minimal. Lifting is limited to lightweight objects. (10 pounds or less). Department Enrollment Services Student Records Classification Information Technology Consultant Compensation Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. Hiring Range: The hiring range for this position is $6,431 - $7,350 month commensurate with candidate's education, experience, skills, and training. CSU Classification Salary Range: The CSU Classification Salary Range for this position is $5,158 - $12,730 per month. Benefits Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation, and sick leave, and 14 paid holidays each year. Time Base 1.0 time-base, 40 hours per week. Duration of Appointment This is a temporary position for one year with no permanent status granted. Temporary assignments may expire prior to the ending date. Application Procedures Click Apply Now to complete the CSULB Online Employment Application. PLEASE FILL OUT THE APPLICATION COMPLETELY. It is important that all sections of the on-line application are filled out completely and accurately. Please include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position. Additional Information A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Due to the nature of this position, current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months. CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas). California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees. Equal Employment Statement California State University Long Beach is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. Accommodations We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact StaffHR-Accommodations@csulb.edu . Out of State Employment Policy California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Advertised: Sep 17 2024 Pacific Daylight Time Applications close: Oct 01 2024 Pacific Daylight Time Closing Date/Time:
Cal State University (CSU) San Marcos
333 S Twin Oaks Valley Rd, San Marcos, CA 92096, USA
Job Overview They Systems Analyst performs operational processes, analysis, and troubleshooting that supports the Student Financials Services (SFS) department. This role prepares documentation of both business and technical, as well as processes and procedures that are required to properly maintain systems that support SFS. Also, this position develops specifications and requirements for system configuration, testing of new applications, upgrades, or new functionalities, and provides feedback and documentation of results, in addition to performing analyses of system setup and processes, and performs system and end-user testing to ensure accuracy and data integrity. This position also consults with management on complex technical issues, new technologies, campus and department technical initiatives, integrations and performs system training to SFS end-user functions and processes. This position will be service-oriented, building rapport with both internal and external customers. Position Summary Systems Analyst (Information Technology Consultant - Career) This is a full time, exempt position, which will lead toward permanent status following the successful completion of a probationary period. This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 14 paid holidays are offered each year; 13 scheduled on specific days and a Personal Holiday that may be taken any time during the year. A comprehensive benefits summary for this position is available online by visiting our Benefits Portal . Anticipated Hiring Salary Range: $6,500 - $8,426 per month CSU Classification Salary Range: $5,158 - $12,730 per month California State University San Marcos A mid-size university located in San Diego's vibrant North County, we are dedicated to service, innovation, leadership and diversity. We have an attentive faculty and state-of-the-art facilities which offer our students hundreds of opportunities to learn, lead, play and serve. California State University San Marcos is a new kind of university, pushing the boundaries of innovation to prepare tomorrow's leaders, build stronger communities and solve pressing issues. Cutting-edge research meets hands-on application at our campus and in the real world. Application Process This position is open until filled. For assurance of full consideration, please submit application, cover letter and resume by 11:59pm on September 18, 2024. Application requires answers to supplemental questions. Applicants who require an accommodation during the application or testing process due to a disability recognized under the Americans with Disabilities Act (ADA)/CA Fair Employment and Housing Act (FEHA) should notify the Office of Human Resources at (760) 750-4418 or e-mail: hr@csusm.edu . Supplemental Information The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The systemwide CSU Vaccination Policy can be reviewed at https://calstate.policystat.com/policy/13116180/latest/ . Questions should be sent to the Office of Human Resources at hr@csusm.edu. Following a conditional offer of employment, satisfactory completion of a background check (including criminal records check) is required prior to beginning employment. Any offer of employment rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. California State University San Marcos is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act or Clery Act Notification can be found at https://www.csusm.edu/clery/annualreports.html . California State University San Marcos is not a sponsoring agent for staff or management positions (i.e. H1-B visas). Positions are posted for a minimum of 14 days. Advertised: Sep 05 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Sep 06, 2024
Job Overview They Systems Analyst performs operational processes, analysis, and troubleshooting that supports the Student Financials Services (SFS) department. This role prepares documentation of both business and technical, as well as processes and procedures that are required to properly maintain systems that support SFS. Also, this position develops specifications and requirements for system configuration, testing of new applications, upgrades, or new functionalities, and provides feedback and documentation of results, in addition to performing analyses of system setup and processes, and performs system and end-user testing to ensure accuracy and data integrity. This position also consults with management on complex technical issues, new technologies, campus and department technical initiatives, integrations and performs system training to SFS end-user functions and processes. This position will be service-oriented, building rapport with both internal and external customers. Position Summary Systems Analyst (Information Technology Consultant - Career) This is a full time, exempt position, which will lead toward permanent status following the successful completion of a probationary period. This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 14 paid holidays are offered each year; 13 scheduled on specific days and a Personal Holiday that may be taken any time during the year. A comprehensive benefits summary for this position is available online by visiting our Benefits Portal . Anticipated Hiring Salary Range: $6,500 - $8,426 per month CSU Classification Salary Range: $5,158 - $12,730 per month California State University San Marcos A mid-size university located in San Diego's vibrant North County, we are dedicated to service, innovation, leadership and diversity. We have an attentive faculty and state-of-the-art facilities which offer our students hundreds of opportunities to learn, lead, play and serve. California State University San Marcos is a new kind of university, pushing the boundaries of innovation to prepare tomorrow's leaders, build stronger communities and solve pressing issues. Cutting-edge research meets hands-on application at our campus and in the real world. Application Process This position is open until filled. For assurance of full consideration, please submit application, cover letter and resume by 11:59pm on September 18, 2024. Application requires answers to supplemental questions. Applicants who require an accommodation during the application or testing process due to a disability recognized under the Americans with Disabilities Act (ADA)/CA Fair Employment and Housing Act (FEHA) should notify the Office of Human Resources at (760) 750-4418 or e-mail: hr@csusm.edu . Supplemental Information The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The systemwide CSU Vaccination Policy can be reviewed at https://calstate.policystat.com/policy/13116180/latest/ . Questions should be sent to the Office of Human Resources at hr@csusm.edu. Following a conditional offer of employment, satisfactory completion of a background check (including criminal records check) is required prior to beginning employment. Any offer of employment rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. California State University San Marcos is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act or Clery Act Notification can be found at https://www.csusm.edu/clery/annualreports.html . California State University San Marcos is not a sponsoring agent for staff or management positions (i.e. H1-B visas). Positions are posted for a minimum of 14 days. Advertised: Sep 05 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) LA
5151 State University Drive, Los Angeles, CA 90032, USA
Job No: 542392; 8/22/2024 WEB & DIGITAL CONTENT SPECIALIST Information Technology Consultant - Career Information Technology Services Salary Range : $5,158 - $12,730/Monthly (Budgeted Hiring Salary Range $5,158 - $5,500/Monthly) Work Schedule : Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m.; exempt classification. Essential Functions : Under the general supervision of the Senior Director, University IT Experience, the incumbent provides technical expertise to the entire university, focusing on the development, revision, publication, and maintenance of accessible web pages and digital content. The role requires the application of Section 508 of the Rehabilitation Act, Web Content Accessibility Guidelines (WCAG), related disability laws, and California State University (CSU) policies to ensure web and digital content accessibility. The incumbent is fluent in all aspects of accessible web development and the creation and remediation of digital content, including PDF documents, audio, and video. They utilize university-approved tools and processes to monitor and improve accessibility across the university’s web presence and digital content. Additional responsibilities include conducting comprehensive tests to ensure ongoing compliance with WCAG 2.1 and Section 508 standards, manually evaluating webpages and applications for accessibility, and performing regular scans to identify and address inaccessible content. The position also involves detailed remediation of digital documents, including Word, PowerPoint, and Excel files, to meet the university's high accessibility standards. Required Qualifications & Experience : Bachelor’s degree from an accredited four-year college or university in computer science, business information systems, educational technology, communications, related fields, or similar certified coursework in applicable fields of study. Two years of experience in digital web and content accessibility and remediation in a professional setting. Experience with web accessibility tools and functions related to monitoring and reporting accessibility. One year of experience in providing one-to-one and group consultation, training, and presentations on digital accessibility as applied to higher education. Experience using Drupal and other web content management systems. Knowledge of: assistive technologies (JAWS, ZoomText, VoiceOver, etc.) on multiple computing platforms; WCAG 2.1 accessibility standards and guidelines; and accessibility audit and quality assurance tools and processes Demonstrated knowledge of disability law, including but not limited to the Americans with Disabilities Act (ADA), Section 504, and 508 or the Rehabilitation Act. Demonstrated knowledge of structured programming techniques and the ability to understand CSS, HTML5, and other web development languages as related to accessibility conformance testing. Working knowledge of PDF remediation and related principles utilizing CommonLook or Adobe Acrobat DC. Competency with Canvas LMS. The incumbent must have a demonstrated interest and/or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : Department of Homeland Security Trusted Tester 5 Certification (or equivalent training and applied experience). Experience working with students and employees with disabilities in higher education. Embody the following competencies: favor collaboration and teamwork, meet schedules and timelines, effective communication skills across a variety of venues, and personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Closing Date : Review of applications will begin on September 5, 2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Aug 22 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Aug 23, 2024
Job No: 542392; 8/22/2024 WEB & DIGITAL CONTENT SPECIALIST Information Technology Consultant - Career Information Technology Services Salary Range : $5,158 - $12,730/Monthly (Budgeted Hiring Salary Range $5,158 - $5,500/Monthly) Work Schedule : Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m.; exempt classification. Essential Functions : Under the general supervision of the Senior Director, University IT Experience, the incumbent provides technical expertise to the entire university, focusing on the development, revision, publication, and maintenance of accessible web pages and digital content. The role requires the application of Section 508 of the Rehabilitation Act, Web Content Accessibility Guidelines (WCAG), related disability laws, and California State University (CSU) policies to ensure web and digital content accessibility. The incumbent is fluent in all aspects of accessible web development and the creation and remediation of digital content, including PDF documents, audio, and video. They utilize university-approved tools and processes to monitor and improve accessibility across the university’s web presence and digital content. Additional responsibilities include conducting comprehensive tests to ensure ongoing compliance with WCAG 2.1 and Section 508 standards, manually evaluating webpages and applications for accessibility, and performing regular scans to identify and address inaccessible content. The position also involves detailed remediation of digital documents, including Word, PowerPoint, and Excel files, to meet the university's high accessibility standards. Required Qualifications & Experience : Bachelor’s degree from an accredited four-year college or university in computer science, business information systems, educational technology, communications, related fields, or similar certified coursework in applicable fields of study. Two years of experience in digital web and content accessibility and remediation in a professional setting. Experience with web accessibility tools and functions related to monitoring and reporting accessibility. One year of experience in providing one-to-one and group consultation, training, and presentations on digital accessibility as applied to higher education. Experience using Drupal and other web content management systems. Knowledge of: assistive technologies (JAWS, ZoomText, VoiceOver, etc.) on multiple computing platforms; WCAG 2.1 accessibility standards and guidelines; and accessibility audit and quality assurance tools and processes Demonstrated knowledge of disability law, including but not limited to the Americans with Disabilities Act (ADA), Section 504, and 508 or the Rehabilitation Act. Demonstrated knowledge of structured programming techniques and the ability to understand CSS, HTML5, and other web development languages as related to accessibility conformance testing. Working knowledge of PDF remediation and related principles utilizing CommonLook or Adobe Acrobat DC. Competency with Canvas LMS. The incumbent must have a demonstrated interest and/or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : Department of Homeland Security Trusted Tester 5 Certification (or equivalent training and applied experience). Experience working with students and employees with disabilities in higher education. Embody the following competencies: favor collaboration and teamwork, meet schedules and timelines, effective communication skills across a variety of venues, and personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Closing Date : Review of applications will begin on September 5, 2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Aug 22 2024 Pacific Daylight Time Applications close: Closing Date/Time:
San Diego State University
5500 Campanile Drive, San Diego, CA 92182, USA
Description The School of Art and Design in the College of Professional Studies and Fine Arts at San Diego State University invites applications for a full-time faculty position as a tenure-track Assistant Professor or an Associate Professor with tenure within its Interior Architecture program, effective Fall 2025. We welcome candidates with a background in interior architecture or related fields with preferred specializations in interdisciplinary research and practice that positively impact contemporary societal, cultural, and environmental issues. Examples of research areas include but are not limited to adaptive reuse, cross-border innovation, bio-inspired sustainable design, computational design and fabrication, human-centered design, multisensory interactive environments, responsive materials, robotic construction, and social and climate justice. Applicants must hold a terminal degree in interior architecture, architecture, or related design fields from an accredited professional program by the beginning of employment. The successful candidate will teach interior architecture studio, lecture, and seminar courses in their area(s) of specialization. The candidate also will mentor students, teach students emerging technologies and skills, direct student research, and collaborate on development of the curriculum for a future architectural design program. The candidate is expected to develop a rigorous research agenda that advances the University’s focus on community engagement and interdisciplinary collaboration. The minimum salary for this position is based on the current CSU salary schedule for Assistant or Associate Professors and may be revised based on contract collective bargaining. The anticipated salary range is from $$77,000-$80,000. Salary placement will be based on the selected candidate’s qualifications and experience, and salaries higher than the published maximums may be offered in limited circumstances. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For benefits information, click here. Additionally, the candidate will partner with faculty from across the School to develop a vision for the curriculum that enhances its status as a center of research in the fields of architecture and interior design. The candidate is expected to participate in program accreditation and serve on academic committees at the School, the College, and the University levels, as well as to engage in professional organizations and conduct outreach to industry. Position Responsibilities: Faculty responsibilities typically include a 3-3 teaching load. The successful applicant will teach undergraduate and graduate-level courses in interior architecture, provide architecture and design and technological expertise and critical insight, and direct advanced undergraduate and graduate student research. The candidate will work collaboratively with faculty and staff to support student success. The candidate is expected to pursue a rigorous interior architecture and design research, scholarship, or creative production agenda. The candidate will collaborate and coordinate with part-time instructors and develop a curriculum with area faculty for our high-impact research-based design programs at the border region. Faculty represent the School of Art and Design at community events, participate in service-oriented activities within the university and the community, and remain active in the profession and appropriate professional organizations. Every faculty member is expected to assume a fair share of responsibility for non-classroom activities to enhance the collegiality and effectiveness of the School, College, and University, and to promote the stature of SDSU in the community. About the School of Art and Design: The School of Art and Design in the College of Professional Studies and Fine Arts (PSFA) is a creative learning community in which students develop their practice as artists, designers, and art historians who work in and across media while enhancing their visual, material, and conceptual thinking. Located on the Pacific Rim and near the border with Mexico, the School is dedicated to the integration of art, design, and community building in alignment with the School’s commitments to social/environmental justice and innovative entrepreneurship. Through both discipline-specific and multidisciplinary approaches to teaching and learning, we support students to innovate solutions, express ideas, imagine possibilities, and interpret the world through historical, cultural, and global contexts. In addition to 16 tenured/tenure-track faculty members, the school employs approximately 69 lecturers and graduate teaching associates to serve approximately 1,000 majors and 20 graduate students. The Director leads the School with the support of seven full-time staff positions and one part-time Instructional Support Technician position. The full-time positions include two Equipment Technicians, one Administrative Analyst/Specialist, three Administrative Support Coordinators, and one Information Technology Consultant. The School offers a bachelor’s degree in art with emphases in studio arts and design; a Master of Fine Arts degree in Art; and a bachelor’s degree in art history. See http://art.sdsu.edu for more information. The School of Art and Design believes representation matters. Through our Diversity, Equity, and Inclusion Program, led by a collaborative team of students, faculty, and staff, we endeavor to create a safe, inclusive, and diverse academic and creative environment where students of all cultures, races, genders, religions, and sexual orientations can learn and create. We work to promote diverse communities and new cultural experiences that inspire students to break down barriers and transform lives, and with our guidance and support, help them navigate academic, personal, and professional success to emerge as dynamic artists and designers of tomorrow. The School is also committed to addressing the family needs of faculty, including dual-career couples and single parents. For more information about relocation or career needs of accompanying partners and spouses visit the SDSU Faculty Advancement website section on work/life balance here Qualifications Required Qualifications: • Terminal degree in Interior Architecture (M.I.Arch, or PhD), Architecture (M.Arch, or PhD), Art and Design (MFA, MS, or PhD), or related field (MFA, MS, or PhD) • Significant interior architecture and design research agenda evidenced by peer-reviewed publications, conference participation, visionary practice, built œuvre, exhibitions, and/or other forms of scholarly output • Professional or scholarly experience with interdisciplinary collaboration • At least two (2) years of interior architecture and/or design studio teaching experience at the undergraduate and/or graduate levels as instructor of record • Evidence of commitment to student-centered, interdisciplinary, and collaborative teaching and learning • Demonstrated record of, and/or commitment to, teaching and mentoring individuals from diverse backgrounds and members of underrepresented groups in developing their design and critical thinking skills • Qualified to teach undergraduate- and graduate-level interior architecture and design studio courses with emergent technologies, such as industry standard software, material innovation, digital fabrication, computational design, and Building Information Management • Ability to contribute to service responsibilities at the School, College, University and community levels • Manifested qualities of professionalism, collegiality, and inclusivity Preferred Qualifications: • Experience of professional industry practice • Experience with curriculum development through innovative teaching • Demonstrated experience integrating emergent technologies, such as immersive environment, interactive design, artificial intelligence, and robotics, in teaching of design courses • Evidence of leadership experience • Experience with Council for Interior Design Accreditation (CIDA) or National Architectural Accrediting Board (NAAB) accreditation process Building on Inclusive Excellence (BIE): We are seeking applicants with demonstrated experience in and/or commitment to teaching and working effectively with individuals from diverse backgrounds and members of underrepresented groups. Candidates must satisfy two or more of the eight Building onInclusive Excellence (BIE) criteria. Candidates that meet BIE criteria: (a) are committed to engaging in service with underrepresented populations within the discipline, (b) have demonstrated knowledge of barriers for underrepresented students and faculty within the discipline, (c) have experience or have demonstrated commitment to teaching and mentoring underrepresented students, (d) have experience or have demonstrated commitment to integrating understanding of underrepresented populations and communities into research, (e) have experience in or have demonstrated commitment to extending knowledge of opportunities and challenges in achieving artistic/scholarly success to members of an underrepresented group, (f) have experience in or have demonstrated commitment to research that engages underrepresented communities, (g) have expertise or demonstrated commitment to developing expertise in cross-cultural communication and collaboration, and/or (h) have research interests that contribute to diversity and equal opportunity in higher education. Please indicate in a separate diversity statement how you meet at least two (2) of these criteria. Additional guidance on our BIE program for applicants is here. About San Diego State University (SDSU): SDSU is the oldest institution of higher education in the San Diego region, with a campus in San Diego serving 36,000 undergraduate and graduate students and additional locations in Southern California’s Imperial Valley and Tbilisi in the Republic of Georgia. SDSU is included in the Carnegie Foundation’s Doctoral Universities: High Research Activity category. Established in 1897, SDSU offers bachelor’s degrees in 97 areas, masters in 84 and doctorates in 23. See http://www.sdsu.edu for more information. SDSU is a large, diverse, urban university, an Asian-Native American-Pacific Islander-Serving Institution and a Hispanic-Serving Institution with a commitment to diversity, equity, and inclusive excellence. Our campus community is diverse in many ways, including race, religion, color, sex, age, disability, marital status, sexual orientation, gender identity and expression, national origin, pregnancy, medical condition, and covered veteran status. We strive to build and sustain a welcoming environment for all. Application Instructions How to Apply: Please apply by Friday, November 1, 2024, via Interfolio at http://apply.interfolio.com/xxxx . Applicants should submit the following: Required Application Materials: 1. Cover letter summarizing the candidate’s qualifications in research, teaching, and service (1-2 pages) 2. Academic C.V. 3. Teaching Statement (1-2 pages) 4. Diversity Statement (1-2 pages) a. The Diversity Statement should include examples of activities, efforts and achievements that demonstrate appropriate evidence of the BIE criteria. b. Applicants should indicate how they meet at least two (2) of the BIE criteria listed below (under “Building Inclusive Excellence”). c. Whenever possible, provide a demonstrated record of past efforts and evidence of activities, and provide specific details or descriptions. Refer to the BIE Criteria and Evidence guide for common examples of BIE criteria evidence. d. Additional guidance on our BIE program and diversity statements for applicants can be found here. 5. Research statement (1-2 pages) 6. Examples of professional work and scholarly or creative research 7. Examples of courses taught and student work 8. Names and contact information for three (3) referees (Information about references must be provided at the time of application, but referees will not be contacted without notifying the applicant in advance.) Optional Application Materials: 1. Evidence of teaching effectiveness (can include list of courses taught, sample syllabi, teaching evaluations, etc.; no more than 10 pages) For Questions and Additional Information: Review of applications will begin November 4th, 2024, and will continue until the position is filled. For questions, please contact Search Committee Chair, Dr. Yin Yu at yyu2@sdsu.edu. The appointment is expected to begin on August 20, 2025. As part of its commitment to a safe and equitable “OneSDSU” community, SDSU requires that individuals seeking faculty employment provide at the time of application authorization to conduct background checks if they become a finalist for the position; applications without this authorization will be considered incomplete and not considered. A background check (including a criminal records check) must be completed before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. SDSU is a Title IX, equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status. Advertised: Sep 06 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Sep 07, 2024
Description The School of Art and Design in the College of Professional Studies and Fine Arts at San Diego State University invites applications for a full-time faculty position as a tenure-track Assistant Professor or an Associate Professor with tenure within its Interior Architecture program, effective Fall 2025. We welcome candidates with a background in interior architecture or related fields with preferred specializations in interdisciplinary research and practice that positively impact contemporary societal, cultural, and environmental issues. Examples of research areas include but are not limited to adaptive reuse, cross-border innovation, bio-inspired sustainable design, computational design and fabrication, human-centered design, multisensory interactive environments, responsive materials, robotic construction, and social and climate justice. Applicants must hold a terminal degree in interior architecture, architecture, or related design fields from an accredited professional program by the beginning of employment. The successful candidate will teach interior architecture studio, lecture, and seminar courses in their area(s) of specialization. The candidate also will mentor students, teach students emerging technologies and skills, direct student research, and collaborate on development of the curriculum for a future architectural design program. The candidate is expected to develop a rigorous research agenda that advances the University’s focus on community engagement and interdisciplinary collaboration. The minimum salary for this position is based on the current CSU salary schedule for Assistant or Associate Professors and may be revised based on contract collective bargaining. The anticipated salary range is from $$77,000-$80,000. Salary placement will be based on the selected candidate’s qualifications and experience, and salaries higher than the published maximums may be offered in limited circumstances. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For benefits information, click here. Additionally, the candidate will partner with faculty from across the School to develop a vision for the curriculum that enhances its status as a center of research in the fields of architecture and interior design. The candidate is expected to participate in program accreditation and serve on academic committees at the School, the College, and the University levels, as well as to engage in professional organizations and conduct outreach to industry. Position Responsibilities: Faculty responsibilities typically include a 3-3 teaching load. The successful applicant will teach undergraduate and graduate-level courses in interior architecture, provide architecture and design and technological expertise and critical insight, and direct advanced undergraduate and graduate student research. The candidate will work collaboratively with faculty and staff to support student success. The candidate is expected to pursue a rigorous interior architecture and design research, scholarship, or creative production agenda. The candidate will collaborate and coordinate with part-time instructors and develop a curriculum with area faculty for our high-impact research-based design programs at the border region. Faculty represent the School of Art and Design at community events, participate in service-oriented activities within the university and the community, and remain active in the profession and appropriate professional organizations. Every faculty member is expected to assume a fair share of responsibility for non-classroom activities to enhance the collegiality and effectiveness of the School, College, and University, and to promote the stature of SDSU in the community. About the School of Art and Design: The School of Art and Design in the College of Professional Studies and Fine Arts (PSFA) is a creative learning community in which students develop their practice as artists, designers, and art historians who work in and across media while enhancing their visual, material, and conceptual thinking. Located on the Pacific Rim and near the border with Mexico, the School is dedicated to the integration of art, design, and community building in alignment with the School’s commitments to social/environmental justice and innovative entrepreneurship. Through both discipline-specific and multidisciplinary approaches to teaching and learning, we support students to innovate solutions, express ideas, imagine possibilities, and interpret the world through historical, cultural, and global contexts. In addition to 16 tenured/tenure-track faculty members, the school employs approximately 69 lecturers and graduate teaching associates to serve approximately 1,000 majors and 20 graduate students. The Director leads the School with the support of seven full-time staff positions and one part-time Instructional Support Technician position. The full-time positions include two Equipment Technicians, one Administrative Analyst/Specialist, three Administrative Support Coordinators, and one Information Technology Consultant. The School offers a bachelor’s degree in art with emphases in studio arts and design; a Master of Fine Arts degree in Art; and a bachelor’s degree in art history. See http://art.sdsu.edu for more information. The School of Art and Design believes representation matters. Through our Diversity, Equity, and Inclusion Program, led by a collaborative team of students, faculty, and staff, we endeavor to create a safe, inclusive, and diverse academic and creative environment where students of all cultures, races, genders, religions, and sexual orientations can learn and create. We work to promote diverse communities and new cultural experiences that inspire students to break down barriers and transform lives, and with our guidance and support, help them navigate academic, personal, and professional success to emerge as dynamic artists and designers of tomorrow. The School is also committed to addressing the family needs of faculty, including dual-career couples and single parents. For more information about relocation or career needs of accompanying partners and spouses visit the SDSU Faculty Advancement website section on work/life balance here Qualifications Required Qualifications: • Terminal degree in Interior Architecture (M.I.Arch, or PhD), Architecture (M.Arch, or PhD), Art and Design (MFA, MS, or PhD), or related field (MFA, MS, or PhD) • Significant interior architecture and design research agenda evidenced by peer-reviewed publications, conference participation, visionary practice, built œuvre, exhibitions, and/or other forms of scholarly output • Professional or scholarly experience with interdisciplinary collaboration • At least two (2) years of interior architecture and/or design studio teaching experience at the undergraduate and/or graduate levels as instructor of record • Evidence of commitment to student-centered, interdisciplinary, and collaborative teaching and learning • Demonstrated record of, and/or commitment to, teaching and mentoring individuals from diverse backgrounds and members of underrepresented groups in developing their design and critical thinking skills • Qualified to teach undergraduate- and graduate-level interior architecture and design studio courses with emergent technologies, such as industry standard software, material innovation, digital fabrication, computational design, and Building Information Management • Ability to contribute to service responsibilities at the School, College, University and community levels • Manifested qualities of professionalism, collegiality, and inclusivity Preferred Qualifications: • Experience of professional industry practice • Experience with curriculum development through innovative teaching • Demonstrated experience integrating emergent technologies, such as immersive environment, interactive design, artificial intelligence, and robotics, in teaching of design courses • Evidence of leadership experience • Experience with Council for Interior Design Accreditation (CIDA) or National Architectural Accrediting Board (NAAB) accreditation process Building on Inclusive Excellence (BIE): We are seeking applicants with demonstrated experience in and/or commitment to teaching and working effectively with individuals from diverse backgrounds and members of underrepresented groups. Candidates must satisfy two or more of the eight Building onInclusive Excellence (BIE) criteria. Candidates that meet BIE criteria: (a) are committed to engaging in service with underrepresented populations within the discipline, (b) have demonstrated knowledge of barriers for underrepresented students and faculty within the discipline, (c) have experience or have demonstrated commitment to teaching and mentoring underrepresented students, (d) have experience or have demonstrated commitment to integrating understanding of underrepresented populations and communities into research, (e) have experience in or have demonstrated commitment to extending knowledge of opportunities and challenges in achieving artistic/scholarly success to members of an underrepresented group, (f) have experience in or have demonstrated commitment to research that engages underrepresented communities, (g) have expertise or demonstrated commitment to developing expertise in cross-cultural communication and collaboration, and/or (h) have research interests that contribute to diversity and equal opportunity in higher education. Please indicate in a separate diversity statement how you meet at least two (2) of these criteria. Additional guidance on our BIE program for applicants is here. About San Diego State University (SDSU): SDSU is the oldest institution of higher education in the San Diego region, with a campus in San Diego serving 36,000 undergraduate and graduate students and additional locations in Southern California’s Imperial Valley and Tbilisi in the Republic of Georgia. SDSU is included in the Carnegie Foundation’s Doctoral Universities: High Research Activity category. Established in 1897, SDSU offers bachelor’s degrees in 97 areas, masters in 84 and doctorates in 23. See http://www.sdsu.edu for more information. SDSU is a large, diverse, urban university, an Asian-Native American-Pacific Islander-Serving Institution and a Hispanic-Serving Institution with a commitment to diversity, equity, and inclusive excellence. Our campus community is diverse in many ways, including race, religion, color, sex, age, disability, marital status, sexual orientation, gender identity and expression, national origin, pregnancy, medical condition, and covered veteran status. We strive to build and sustain a welcoming environment for all. Application Instructions How to Apply: Please apply by Friday, November 1, 2024, via Interfolio at http://apply.interfolio.com/xxxx . Applicants should submit the following: Required Application Materials: 1. Cover letter summarizing the candidate’s qualifications in research, teaching, and service (1-2 pages) 2. Academic C.V. 3. Teaching Statement (1-2 pages) 4. Diversity Statement (1-2 pages) a. The Diversity Statement should include examples of activities, efforts and achievements that demonstrate appropriate evidence of the BIE criteria. b. Applicants should indicate how they meet at least two (2) of the BIE criteria listed below (under “Building Inclusive Excellence”). c. Whenever possible, provide a demonstrated record of past efforts and evidence of activities, and provide specific details or descriptions. Refer to the BIE Criteria and Evidence guide for common examples of BIE criteria evidence. d. Additional guidance on our BIE program and diversity statements for applicants can be found here. 5. Research statement (1-2 pages) 6. Examples of professional work and scholarly or creative research 7. Examples of courses taught and student work 8. Names and contact information for three (3) referees (Information about references must be provided at the time of application, but referees will not be contacted without notifying the applicant in advance.) Optional Application Materials: 1. Evidence of teaching effectiveness (can include list of courses taught, sample syllabi, teaching evaluations, etc.; no more than 10 pages) For Questions and Additional Information: Review of applications will begin November 4th, 2024, and will continue until the position is filled. For questions, please contact Search Committee Chair, Dr. Yin Yu at yyu2@sdsu.edu. The appointment is expected to begin on August 20, 2025. As part of its commitment to a safe and equitable “OneSDSU” community, SDSU requires that individuals seeking faculty employment provide at the time of application authorization to conduct background checks if they become a finalist for the position; applications without this authorization will be considered incomplete and not considered. A background check (including a criminal records check) must be completed before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. SDSU is a Title IX, equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status. Advertised: Sep 06 2024 Pacific Daylight Time Applications close: Closing Date/Time: