LOS ALTOS, CA
Los Altos, California, United States
Description Exciting Opportunity: Join our IT Team and enhance our dispatch operations - apply now! ABOUT THE IT DIVISION: Information Technology division is responsible for providing cost-effective and innovative technology leadership, supporting City departments and crafting a long-term technology plan. It supports all City functions and remains ready to analyze and address emerging needs and enhancements. This division also promotes the maintenance of citywide security and standards as well as the integration of data flow critical in developing an effective management information system. ABOUT THE POSITION: This IT Analyst I/II position will support the IT Manager in the overall responsibility of managing City’s information technology resources, including the operation and control of computer hardware and software, telecommunications systems, and networking. With a focus on public safety, this IT Analyst I/II is a technical position designed to be the go-to IT person for the Police Department. Prior experience with Public Safety or technical administration for the public sector is highly desired. The first review of applications will be after the posting closes on at 5:00pm on June 24th, 2024. Examples of Duties Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Coordinates and performs professional-level work in assigned information technology service areas, programs, and/or functions, including administrative applications, enterprise systems, networking, telecommunications, security, public safety automated information systems, and project management. Participates in the development and implementation of new or revised programs, systems, procedures, and methods of operation; compiles and analyzes data and makes recommendations regarding equipment and facility needs; assists with vendor selection process including reviewing specifications for Requests for Proposals. Installs and maintains desktop computers, mobile data computers, body worn cameras for police officers, laptops, network servers, security firewalls, switches, routers, and related automated equipment and systems; determines whether equipment needs to be upgraded or replaced; manages and performs system/data backup and recovery procedures; provides remote capabilities for offsite users to connect to City systems; provides remote and on-site technical computer support services. Designs, implements, and supports automated information systems and information technology solutions for public safety activities; coordinates activities between the Police department, other City departments, and outside agencies to ensure the integration of technology systems and enterprise applications. Implements and maintains various public safety information technologies and systems including Computer Aided Dispatch (CAD), Records Information Management Systems (RIMS), Racial and Identity Profiling Act (RIPA) system, mobile computer applications, body worn cameras, Geographical Information Systems (GIS) applications, and surveillance camera system. Manages the interfaces with public safety and other databases including the California Law Enforcement Telecommunications Systems (CLETS), Criminal Justice Information Control (CJIC) and Crime Tracer. Represents the technical role of the Police Department with city, county, and state law enforcement agencies and associations. Performs other duties as assigned. Follow this link to view the full job description for Information Technology Analyst I Follow this link to view the full job description for Information Technology Analyst II Minimum Qualifications EXPERIENCE AND EDUCATION: Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: EDUCATION: Equivalent to a bachelor’s degree from an accredited college or university with major coursework in computer science, management information systems, business management, or a related field. EXPERIENCE: Information Technology Analyst I: Two (2) years of professional experience supporting a comprehensive information technology program. Experience using systems such as Computer Aided Dispatch (CAD), Records Information Management Systems (RIMS), Records Information Management Systems (RIMS), Racial and Identity Profiling Act (RIPA) system, Mobile Data Computers (MDCs), body-worn cameras, and Geographical Information Systems (GIS) applications is highly desired. Experience working with Public Safety or the technical administration for the public sector is highly desired. Information Technology Analyst II: Four (4) years of increasingly responsible professional experience supporting a comprehensive information technology program, or two (2) years of experience similar to an Information Technology Analyst I with the City. LICENSES & CERTIFICATIONS: Possession of a valid California Driver’s License, to be maintained throughout employment. Supplemental Information PHYSICAL DEMANDS Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; to operate a motor vehicle and visit various City sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 50 pounds. ENVIRONMENTAL CONDITIONS Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing divisional policies and procedures. EQUAL OPPORTUNITY EMPLOYER The City of Los Altos is an equal opportunity employer and does not discriminate in employment on the basis of a person’s race, religious creed, color, national origin, ancestry, mental or physical disability, medical condition, marital status, sex, age or sexual orientation. Candidates with a disability, which may require special assistance in any phase of the application or testing process, should advise City of Los Altos upon submittal of application. Documentation of the need for accommodation must accompany the request. LIMITATIONS AND DISCLAIMER The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. Closing Date/Time: 6/24/2024 5:00 PM Pacific
May 30, 2024
Full Time
Description Exciting Opportunity: Join our IT Team and enhance our dispatch operations - apply now! ABOUT THE IT DIVISION: Information Technology division is responsible for providing cost-effective and innovative technology leadership, supporting City departments and crafting a long-term technology plan. It supports all City functions and remains ready to analyze and address emerging needs and enhancements. This division also promotes the maintenance of citywide security and standards as well as the integration of data flow critical in developing an effective management information system. ABOUT THE POSITION: This IT Analyst I/II position will support the IT Manager in the overall responsibility of managing City’s information technology resources, including the operation and control of computer hardware and software, telecommunications systems, and networking. With a focus on public safety, this IT Analyst I/II is a technical position designed to be the go-to IT person for the Police Department. Prior experience with Public Safety or technical administration for the public sector is highly desired. The first review of applications will be after the posting closes on at 5:00pm on June 24th, 2024. Examples of Duties Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Coordinates and performs professional-level work in assigned information technology service areas, programs, and/or functions, including administrative applications, enterprise systems, networking, telecommunications, security, public safety automated information systems, and project management. Participates in the development and implementation of new or revised programs, systems, procedures, and methods of operation; compiles and analyzes data and makes recommendations regarding equipment and facility needs; assists with vendor selection process including reviewing specifications for Requests for Proposals. Installs and maintains desktop computers, mobile data computers, body worn cameras for police officers, laptops, network servers, security firewalls, switches, routers, and related automated equipment and systems; determines whether equipment needs to be upgraded or replaced; manages and performs system/data backup and recovery procedures; provides remote capabilities for offsite users to connect to City systems; provides remote and on-site technical computer support services. Designs, implements, and supports automated information systems and information technology solutions for public safety activities; coordinates activities between the Police department, other City departments, and outside agencies to ensure the integration of technology systems and enterprise applications. Implements and maintains various public safety information technologies and systems including Computer Aided Dispatch (CAD), Records Information Management Systems (RIMS), Racial and Identity Profiling Act (RIPA) system, mobile computer applications, body worn cameras, Geographical Information Systems (GIS) applications, and surveillance camera system. Manages the interfaces with public safety and other databases including the California Law Enforcement Telecommunications Systems (CLETS), Criminal Justice Information Control (CJIC) and Crime Tracer. Represents the technical role of the Police Department with city, county, and state law enforcement agencies and associations. Performs other duties as assigned. Follow this link to view the full job description for Information Technology Analyst I Follow this link to view the full job description for Information Technology Analyst II Minimum Qualifications EXPERIENCE AND EDUCATION: Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: EDUCATION: Equivalent to a bachelor’s degree from an accredited college or university with major coursework in computer science, management information systems, business management, or a related field. EXPERIENCE: Information Technology Analyst I: Two (2) years of professional experience supporting a comprehensive information technology program. Experience using systems such as Computer Aided Dispatch (CAD), Records Information Management Systems (RIMS), Records Information Management Systems (RIMS), Racial and Identity Profiling Act (RIPA) system, Mobile Data Computers (MDCs), body-worn cameras, and Geographical Information Systems (GIS) applications is highly desired. Experience working with Public Safety or the technical administration for the public sector is highly desired. Information Technology Analyst II: Four (4) years of increasingly responsible professional experience supporting a comprehensive information technology program, or two (2) years of experience similar to an Information Technology Analyst I with the City. LICENSES & CERTIFICATIONS: Possession of a valid California Driver’s License, to be maintained throughout employment. Supplemental Information PHYSICAL DEMANDS Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; to operate a motor vehicle and visit various City sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 50 pounds. ENVIRONMENTAL CONDITIONS Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing divisional policies and procedures. EQUAL OPPORTUNITY EMPLOYER The City of Los Altos is an equal opportunity employer and does not discriminate in employment on the basis of a person’s race, religious creed, color, national origin, ancestry, mental or physical disability, medical condition, marital status, sex, age or sexual orientation. Candidates with a disability, which may require special assistance in any phase of the application or testing process, should advise City of Los Altos upon submittal of application. Documentation of the need for accommodation must accompany the request. LIMITATIONS AND DISCLAIMER The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. Closing Date/Time: 6/24/2024 5:00 PM Pacific
CITY OF RIVERSIDE, CA
Riverside, California, United States
The Position The City of Riverside, Innovation and Technology Department (IT) is accepting applications for the position of Innovation and Technology Analyst II to fill one (1) vacancy in the Applications Division. The eligibility list established may be used to fill the current and/or upcoming vacancies within this classification for up to twelve (12) months. Under general supervision, an Innovation and Technology Analyst II will perform a variety of complex professional, technical and analytical duties in the areas of programming, testing, troubleshooting, installation, implementation, documentation and maintenance of assigned systems, databases, programs and applications; and perform other duties as assigned. Work Performed Typical duties may include, but are not limited to, the following: Perform complex system analysis in the design, development, implementation, and maintenance of information systems, networks, servers, supporting hardware and software applications. Provide advanced technical assistance to system users in accordance with applicable information systems policies, procedures, methods and techniques. Participate in evaluating, planning, implementing and integrating new systems and current system upgrades. Prepare and design complex technical reports through database and report writing tools. Develop time management tasks as they relate to a project implementation. Perform research, gather costing information, vendor quotes and recommend hardware and software based on current or new City standards. Develop and produce system documentation, instructional and procedural manuals. Coordinate and conduct training for client users on assigned systems, applications, or other special projects. Work with administration and propose enhancements to improve services, policies, and procedures. Maintain effective and professional relationships with vendors and their technical support personnel. Qualifications Option I Education: Equivalent to a Bachelor's Degree in Computer Science, Information Systems, or closely related field. Experience: Two years of full-time work experience in computer science, information systems, voice/data communications, data center operations, database administration or a related field. Option II Education: Equivalent to an Associate's Degree in Computer Science, Information Systems, or closely related field. Experience: Four years of full-time work experience in computer science, information systems, voice/data communications, data center operations, database administration or a related field. Option III Education: High School graduation or satisfactory equivalent (GED). Experience: Six years of full-time work experience in computer science, information systems, voice/data communications, data center operations, database administration or a related field. Highly Desired Qualifications: Two years of experience in full-stack development Two years of experience in the design, implementation, testing, and deployment of enterprise-scale Drupal web applications Strong knowledge of Drupal core concepts, module development, theming, and custom site-building Two years of experience in supporting DevOps deployment and automation of continuous integration for consistent and repeatable higher-quality deliverables Hands-on experience in building/implementing cloud platforms/applications on the AWS platform. Experience in AWS Compute (EC2, EMR), AWS Storage (S3, EBS), AWS Databases (RDS, DynamoDB) Understanding of Container Orchestration services including Docker and Kubernetes, and a variety of AWS tools and services. Experience integrating open-source and third-party applications into existing systems. Necessary Special Requirement: Possession of an appropriate, valid, class "C" California Motor Vehicle Operator's License. Must be able to successfully pass an extensive police background. Selection Process DOCUMENTS REQUIRED AT THE TIME OF APPLICATION: 1) Completed Employment Application 2) Completed Supplemental Questionnaire FOR GENERAL INFORMATION ON COMPLETING YOUR ON-LINE APPLICATION, CLICK HERE: ( Application Guide). The selection process will begin with an employment application package screening, with the best qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. Those who successfully complete the selection process will be placed on the eligibility list for this classification. IMPORTANT INFORMATION ON SCHEDULING ASSESSMENTS: If you are selected to move forward in the assessment process, you may be required to self-schedule your appointment. You will be notified via email of your status and provided with self-scheduling instructions. Please check your email regularly following the closing date of this recruitment. Positions that require, or may require, a California Commercial Driver’s License are considered Safety Sensitive and are monitored by the U.S. Department of Transportation. Any candidate being considered for a Safety Sensitive position must submit authorization forms to the City immediately upon request to begin the pre-employment process. It is the responsibility of candidates with a disability requiring accommodation in the assessment process to contact the Human Resources Department in writing to request such accommodation prior to the closing date of this recruitment. Appointment may be subject to the successful completion of a pre-employment background investigation, drug screen, and/or medical/ physical examination . NOTE : The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. Candidates may reapply when there is a posting to establish an eligibility list. EDUCATIONAL REQUIREMENTS: Proof of education listed in your application will be requested at the time of conditional offer. Acceptable documentation consists of transcripts or degree, if applicable, by the accredited U.S. college or university. Education obtained outside the United States (US) require one of the following options: An equivalency statement from an evaluation company certified by the National Association of Credential Evaluation Services (NACES) at http://www.naces.org/members.html or the Association of International Credential Evaluators Inc. (AICE) at http://aice-eval.org/members/ . An advanced-level degree from an accredited US college or university. All applicants will be notified via e-mail or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement. THE PROVISIONS OF THIS JOB ANNOUNCEMENT DO NOT CONSTITUTE AN EXPRESSED OR IMPLIED CONTRACT. Level II includes Senior Management, Management and Professional classifications (Exempt). The City offers an attractive benefits package, the central provisions of which are as follows: Retirement for Classic Members - For employees hired after 1/1/2013 who are CLASSIC MEMBERS of California Public Employees' Retirement System (CalPERS) or a reciprocal agency as of 12/31/12 and have not been separated from service from such agency for six months or more, the retirement benefit shall be 2.7 % @ age 55; 3 year final compensation. The required employee contribution is 8%.The City does not participate in Social Security; thus, employees do not bear this additional 6.2% expense. Retirement for New Members - For employees hired 1/1/2013 or later and who ARE NOT a member of the California Public Employees' Retirement System (CalPERS) or a reciprocal agency as of 12/31/12, or those who have been separated from a public agency which contracts with CalPERS or a reciprocal agency for six months or more, the retirement benefit shall be 2% at age 62; 3 year final compensation.The required employee contribution is 50% of the normal cost. And is subject to change per CalPERS every fiscal year. The City does not participate in Social Security; thus, employees do not bear this additional 6.2% expense. Health Insurance - The City offers six health insurance plans and contributes up to $1,516 per month for HMO plans (family coverage). Dental Insurance - The City provides three dental insurance plans and contributes up to $45 per month. Vision Insurance - The City provides vision coverage through Vision Service Plan (VSP) for employees and their dependents that are enrolled in medical coverage. Life Insurance - The City provides and pays for term life insurance with accidental death and dismemberment equal to two times the annual salary rounded to the next highest $1,000 (up to $700k) plus AD&D. Additional Life Insurance is available and voluntary for employee and eligible dependents (up to $300k). Deferred Compensation - The City contributes $100 per month with a minimum employee contribution of $12.50 per check.Participation in the deferred compensation plan is optional. Leave Benefits - Includes all the typical vacation leave, sick leave, bereavement leave, and holiday benefits. Flexible Spending Account - The City offers a Health Care and Dependent Care Flexible Spending Plan for optional participation. Long Term Disability - The City offers optional enrollment in the Long Term Disability Plan. LegalEase Plan - Optional legal services plan for employees and eligible dependents. Critical Illness Plan - Optional critical illness insurance plan for employees and eligible dependents. Vacation Accrual - 0-9 yrs. = 144 hrs., 10+ yrs. = 184 hrs. Administrative Leave - 64 hrs per fiscal year. For additional benefits information, please visit the following website: https://www.riversideca.gov/human/employee-hub/benefits/about-1 For part-time, benefitted positions the insurance and other benefits (leave accruals, holidays, etc.) are pro-rated based on ½ or ¾ time status. Closing Date/Time: Continuous
Apr 19, 2024
Full Time
The Position The City of Riverside, Innovation and Technology Department (IT) is accepting applications for the position of Innovation and Technology Analyst II to fill one (1) vacancy in the Applications Division. The eligibility list established may be used to fill the current and/or upcoming vacancies within this classification for up to twelve (12) months. Under general supervision, an Innovation and Technology Analyst II will perform a variety of complex professional, technical and analytical duties in the areas of programming, testing, troubleshooting, installation, implementation, documentation and maintenance of assigned systems, databases, programs and applications; and perform other duties as assigned. Work Performed Typical duties may include, but are not limited to, the following: Perform complex system analysis in the design, development, implementation, and maintenance of information systems, networks, servers, supporting hardware and software applications. Provide advanced technical assistance to system users in accordance with applicable information systems policies, procedures, methods and techniques. Participate in evaluating, planning, implementing and integrating new systems and current system upgrades. Prepare and design complex technical reports through database and report writing tools. Develop time management tasks as they relate to a project implementation. Perform research, gather costing information, vendor quotes and recommend hardware and software based on current or new City standards. Develop and produce system documentation, instructional and procedural manuals. Coordinate and conduct training for client users on assigned systems, applications, or other special projects. Work with administration and propose enhancements to improve services, policies, and procedures. Maintain effective and professional relationships with vendors and their technical support personnel. Qualifications Option I Education: Equivalent to a Bachelor's Degree in Computer Science, Information Systems, or closely related field. Experience: Two years of full-time work experience in computer science, information systems, voice/data communications, data center operations, database administration or a related field. Option II Education: Equivalent to an Associate's Degree in Computer Science, Information Systems, or closely related field. Experience: Four years of full-time work experience in computer science, information systems, voice/data communications, data center operations, database administration or a related field. Option III Education: High School graduation or satisfactory equivalent (GED). Experience: Six years of full-time work experience in computer science, information systems, voice/data communications, data center operations, database administration or a related field. Highly Desired Qualifications: Two years of experience in full-stack development Two years of experience in the design, implementation, testing, and deployment of enterprise-scale Drupal web applications Strong knowledge of Drupal core concepts, module development, theming, and custom site-building Two years of experience in supporting DevOps deployment and automation of continuous integration for consistent and repeatable higher-quality deliverables Hands-on experience in building/implementing cloud platforms/applications on the AWS platform. Experience in AWS Compute (EC2, EMR), AWS Storage (S3, EBS), AWS Databases (RDS, DynamoDB) Understanding of Container Orchestration services including Docker and Kubernetes, and a variety of AWS tools and services. Experience integrating open-source and third-party applications into existing systems. Necessary Special Requirement: Possession of an appropriate, valid, class "C" California Motor Vehicle Operator's License. Must be able to successfully pass an extensive police background. Selection Process DOCUMENTS REQUIRED AT THE TIME OF APPLICATION: 1) Completed Employment Application 2) Completed Supplemental Questionnaire FOR GENERAL INFORMATION ON COMPLETING YOUR ON-LINE APPLICATION, CLICK HERE: ( Application Guide). The selection process will begin with an employment application package screening, with the best qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. Those who successfully complete the selection process will be placed on the eligibility list for this classification. IMPORTANT INFORMATION ON SCHEDULING ASSESSMENTS: If you are selected to move forward in the assessment process, you may be required to self-schedule your appointment. You will be notified via email of your status and provided with self-scheduling instructions. Please check your email regularly following the closing date of this recruitment. Positions that require, or may require, a California Commercial Driver’s License are considered Safety Sensitive and are monitored by the U.S. Department of Transportation. Any candidate being considered for a Safety Sensitive position must submit authorization forms to the City immediately upon request to begin the pre-employment process. It is the responsibility of candidates with a disability requiring accommodation in the assessment process to contact the Human Resources Department in writing to request such accommodation prior to the closing date of this recruitment. Appointment may be subject to the successful completion of a pre-employment background investigation, drug screen, and/or medical/ physical examination . NOTE : The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. Candidates may reapply when there is a posting to establish an eligibility list. EDUCATIONAL REQUIREMENTS: Proof of education listed in your application will be requested at the time of conditional offer. Acceptable documentation consists of transcripts or degree, if applicable, by the accredited U.S. college or university. Education obtained outside the United States (US) require one of the following options: An equivalency statement from an evaluation company certified by the National Association of Credential Evaluation Services (NACES) at http://www.naces.org/members.html or the Association of International Credential Evaluators Inc. (AICE) at http://aice-eval.org/members/ . An advanced-level degree from an accredited US college or university. All applicants will be notified via e-mail or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement. THE PROVISIONS OF THIS JOB ANNOUNCEMENT DO NOT CONSTITUTE AN EXPRESSED OR IMPLIED CONTRACT. Level II includes Senior Management, Management and Professional classifications (Exempt). The City offers an attractive benefits package, the central provisions of which are as follows: Retirement for Classic Members - For employees hired after 1/1/2013 who are CLASSIC MEMBERS of California Public Employees' Retirement System (CalPERS) or a reciprocal agency as of 12/31/12 and have not been separated from service from such agency for six months or more, the retirement benefit shall be 2.7 % @ age 55; 3 year final compensation. The required employee contribution is 8%.The City does not participate in Social Security; thus, employees do not bear this additional 6.2% expense. Retirement for New Members - For employees hired 1/1/2013 or later and who ARE NOT a member of the California Public Employees' Retirement System (CalPERS) or a reciprocal agency as of 12/31/12, or those who have been separated from a public agency which contracts with CalPERS or a reciprocal agency for six months or more, the retirement benefit shall be 2% at age 62; 3 year final compensation.The required employee contribution is 50% of the normal cost. And is subject to change per CalPERS every fiscal year. The City does not participate in Social Security; thus, employees do not bear this additional 6.2% expense. Health Insurance - The City offers six health insurance plans and contributes up to $1,516 per month for HMO plans (family coverage). Dental Insurance - The City provides three dental insurance plans and contributes up to $45 per month. Vision Insurance - The City provides vision coverage through Vision Service Plan (VSP) for employees and their dependents that are enrolled in medical coverage. Life Insurance - The City provides and pays for term life insurance with accidental death and dismemberment equal to two times the annual salary rounded to the next highest $1,000 (up to $700k) plus AD&D. Additional Life Insurance is available and voluntary for employee and eligible dependents (up to $300k). Deferred Compensation - The City contributes $100 per month with a minimum employee contribution of $12.50 per check.Participation in the deferred compensation plan is optional. Leave Benefits - Includes all the typical vacation leave, sick leave, bereavement leave, and holiday benefits. Flexible Spending Account - The City offers a Health Care and Dependent Care Flexible Spending Plan for optional participation. Long Term Disability - The City offers optional enrollment in the Long Term Disability Plan. LegalEase Plan - Optional legal services plan for employees and eligible dependents. Critical Illness Plan - Optional critical illness insurance plan for employees and eligible dependents. Vacation Accrual - 0-9 yrs. = 144 hrs., 10+ yrs. = 184 hrs. Administrative Leave - 64 hrs per fiscal year. For additional benefits information, please visit the following website: https://www.riversideca.gov/human/employee-hub/benefits/about-1 For part-time, benefitted positions the insurance and other benefits (leave accruals, holidays, etc.) are pro-rated based on ½ or ¾ time status. Closing Date/Time: Continuous
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information TYPE OF RECRUITMENT: OPEN COMPETITIVE - EMERGENCY FILING DATE: Friday, May 17, 2024 at 8:30 a.m. , Pacific Time (PT) This examination will remain open until the needs of the service are met and is subject to closure without prior notice. EXAM NUMBER: PH2570B-EA The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you. The County of Los Angeles Department of Public Health is seeking qualified candidates to fill emergency Information Technology Specialist II vacancies related to the homelessness crisis. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment to Information Technology Specialist II. DEFINITION: Under managerial review, acts as a consultant, technical expert, system architect, or senior project manager in a large departmental Information Technology organization or may manage a very large and complex database environment. CLASSIFICATION STANDARDS: Positions allocable to this class provide expert technology consultation to senior management, serve as the enterprise architect for a large department, or manage large, complex enterprise or County wide IT projects. In the technology consultant role, incumbents provide expert technical consultation across a broad range of information technology disciplines. They advise management on the application of information technology to the organization's goals and strategies. In the enterprise architect role, incumbents are responsible for establishing and updating the overall systems architecture for the department, including interfaces with County agencies and external entities. They review system plans to ensure that projects conform to the established architecture. In the project management role, incumbents manage highly complex strategic enterprise IT projects. Incumbents possess expert knowledge of the information technology (IT) field and apply advanced methodologies, principles, and concepts. May also be assigned to manage the database environment of a department or a County-wide system. Essential Job Functions Serves as the principal technology expert for SAPC and provides consultation to Departmental Bureau and Program Directors in the areas of IT organizational design, strategic planning, and IT personnel requirements in support of Substance Abuse Prevention and Control (SAPC). Evaluates departmental and SAPC goals and objectives against the capability of SAPC IT infrastructure and systems to support those goals, including evaluation and optimization of systems and architecture to support critical business workflows. Interfaces with senior management to develop and implement operation plans to meet the departmental and bureau strategic and business plan goals and objectives. Stays abreast of developments in current technologies and consults on their potential application to SAPC IT systems. Responsible for the strategic and technical evaluation of the design for critical systems supporting SAPC, including the Sage electronic health record (EHR) system, and recommends implementation and upgrade projects for new systems, features and interfaces. Prepares proposals for presentation of projects to DPH leadership for approval. Engages the countywide procurement process, if necessary. Directs the creation and execution of implementation and transition plans, working with external vendors, partners, and customers, as well as internal department leadership, as needed. Establishes a training plan and organizes resources to train SAPC staff to ensure that implementation goals and objectives are achieved, and staff are current with application systems knowledge. Leads teams of specialized IT professionals in project completion. Responsible for leading, planning, organizing, and coordinating the work of multiple groups of Information Technology (IT) staff that directly support SAPC. Leads the collaboration with SAPC leadership and staff and facilitates interactions, Internal Services Department, and external vendors to complete targeted business objectives, projects, and tasks. Evaluates any gaps or deficiencies and in staff performance and develops corrective action to ensure that services for SAPC are efficient and effective. Ensures performance parameters are established to monitor success. Collaborates and negotiates with other County departments, vendors, and other entities as needed, to ensure that the needs of SAPC are being met, and that business plans are beneficial. Meets with internal and external customers and representatives, as needed, to ensure that service delivery requirements are being met. Resolves major issues that emerge with external partners, customers, etc. to ensure the best possible solution that is mutually agreed upon. Contributes to the preparation of contracts in collaboration with County Counsel and the Department’s Contracts and Grants office. Writes solicitation documents, such as Requests for Quotes, Information or Proposals (RFQ, RFI, RFP). Develops and negotiates IT Service Level Agreements (SLA) and Memorandums of Understanding (MOU) with external business managers to ensure that contractual terms and specifications are appropriate and attainable. Prepares Statements of Work (SOW), budget documents, contract review forms, and any other related documents to complete the solicitation process. Administers vendor contracts, develops change requests and approves vendor and contractor deliverables. Requirements MINIMUM REQUIREMENTS: Two (2) years of experience, within the last three (3) years, at the level of Los Angeles County's class of Information Technology Specialist I*. *Experience at the level of the Los Angeles County class of Information Technology Specialist I is defined as one who ac ts as a consultant, technical expert, systems architect, or a project manager in a departmental Information Technology organization. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Additional Information EXAMINATION CONTENT: Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work assignment, the appointing department will evaluate your performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment. _______________________________________________________________ Application and Filing Information HOW TO APPLY: Applications must be filed ONLINE ONLY . Applicants are required to complete and submit an online Los Angeles County Employment Application AND Supplemental Questionnaire in order to be considered for this examination. Paper applications, resumes, or any unsolicited documents will not be accepted in lieu of completing the online application and Supplemental Questionnaire. Application filing may be suspended at any time without advance notice. Many important notifications will be sent electronically to the email address provided on the application, so it is important that you provide a valid email address. Please add hrexams@ph.lacounty.gov as well as noreply@governmentjobs.com, and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. You have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. Plan to submit your online application well in advance of the 5:00 p.m. PT deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Check the website for updated information at https://lacountylibrary.org . FAIR CHANCE EMPLOYER: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. DO NOT SHARE USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the in equalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Department Contact Name: Exam Analyst Department Contact Phone: (323) 659-6546 Department Contact E-mail: HRExams@ph.lacounty.gov Exam Number: PH2570B-EA California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 659-6546 Teletype Phone: (800) 899-4099 Alternate Teletype Phone : (800) 897-0077 For detailed information, please click here
May 17, 2024
Full Time
Position/Program Information TYPE OF RECRUITMENT: OPEN COMPETITIVE - EMERGENCY FILING DATE: Friday, May 17, 2024 at 8:30 a.m. , Pacific Time (PT) This examination will remain open until the needs of the service are met and is subject to closure without prior notice. EXAM NUMBER: PH2570B-EA The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you. The County of Los Angeles Department of Public Health is seeking qualified candidates to fill emergency Information Technology Specialist II vacancies related to the homelessness crisis. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment to Information Technology Specialist II. DEFINITION: Under managerial review, acts as a consultant, technical expert, system architect, or senior project manager in a large departmental Information Technology organization or may manage a very large and complex database environment. CLASSIFICATION STANDARDS: Positions allocable to this class provide expert technology consultation to senior management, serve as the enterprise architect for a large department, or manage large, complex enterprise or County wide IT projects. In the technology consultant role, incumbents provide expert technical consultation across a broad range of information technology disciplines. They advise management on the application of information technology to the organization's goals and strategies. In the enterprise architect role, incumbents are responsible for establishing and updating the overall systems architecture for the department, including interfaces with County agencies and external entities. They review system plans to ensure that projects conform to the established architecture. In the project management role, incumbents manage highly complex strategic enterprise IT projects. Incumbents possess expert knowledge of the information technology (IT) field and apply advanced methodologies, principles, and concepts. May also be assigned to manage the database environment of a department or a County-wide system. Essential Job Functions Serves as the principal technology expert for SAPC and provides consultation to Departmental Bureau and Program Directors in the areas of IT organizational design, strategic planning, and IT personnel requirements in support of Substance Abuse Prevention and Control (SAPC). Evaluates departmental and SAPC goals and objectives against the capability of SAPC IT infrastructure and systems to support those goals, including evaluation and optimization of systems and architecture to support critical business workflows. Interfaces with senior management to develop and implement operation plans to meet the departmental and bureau strategic and business plan goals and objectives. Stays abreast of developments in current technologies and consults on their potential application to SAPC IT systems. Responsible for the strategic and technical evaluation of the design for critical systems supporting SAPC, including the Sage electronic health record (EHR) system, and recommends implementation and upgrade projects for new systems, features and interfaces. Prepares proposals for presentation of projects to DPH leadership for approval. Engages the countywide procurement process, if necessary. Directs the creation and execution of implementation and transition plans, working with external vendors, partners, and customers, as well as internal department leadership, as needed. Establishes a training plan and organizes resources to train SAPC staff to ensure that implementation goals and objectives are achieved, and staff are current with application systems knowledge. Leads teams of specialized IT professionals in project completion. Responsible for leading, planning, organizing, and coordinating the work of multiple groups of Information Technology (IT) staff that directly support SAPC. Leads the collaboration with SAPC leadership and staff and facilitates interactions, Internal Services Department, and external vendors to complete targeted business objectives, projects, and tasks. Evaluates any gaps or deficiencies and in staff performance and develops corrective action to ensure that services for SAPC are efficient and effective. Ensures performance parameters are established to monitor success. Collaborates and negotiates with other County departments, vendors, and other entities as needed, to ensure that the needs of SAPC are being met, and that business plans are beneficial. Meets with internal and external customers and representatives, as needed, to ensure that service delivery requirements are being met. Resolves major issues that emerge with external partners, customers, etc. to ensure the best possible solution that is mutually agreed upon. Contributes to the preparation of contracts in collaboration with County Counsel and the Department’s Contracts and Grants office. Writes solicitation documents, such as Requests for Quotes, Information or Proposals (RFQ, RFI, RFP). Develops and negotiates IT Service Level Agreements (SLA) and Memorandums of Understanding (MOU) with external business managers to ensure that contractual terms and specifications are appropriate and attainable. Prepares Statements of Work (SOW), budget documents, contract review forms, and any other related documents to complete the solicitation process. Administers vendor contracts, develops change requests and approves vendor and contractor deliverables. Requirements MINIMUM REQUIREMENTS: Two (2) years of experience, within the last three (3) years, at the level of Los Angeles County's class of Information Technology Specialist I*. *Experience at the level of the Los Angeles County class of Information Technology Specialist I is defined as one who ac ts as a consultant, technical expert, systems architect, or a project manager in a departmental Information Technology organization. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Additional Information EXAMINATION CONTENT: Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work assignment, the appointing department will evaluate your performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment. _______________________________________________________________ Application and Filing Information HOW TO APPLY: Applications must be filed ONLINE ONLY . Applicants are required to complete and submit an online Los Angeles County Employment Application AND Supplemental Questionnaire in order to be considered for this examination. Paper applications, resumes, or any unsolicited documents will not be accepted in lieu of completing the online application and Supplemental Questionnaire. Application filing may be suspended at any time without advance notice. Many important notifications will be sent electronically to the email address provided on the application, so it is important that you provide a valid email address. Please add hrexams@ph.lacounty.gov as well as noreply@governmentjobs.com, and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. You have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. Plan to submit your online application well in advance of the 5:00 p.m. PT deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Check the website for updated information at https://lacountylibrary.org . FAIR CHANCE EMPLOYER: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. DO NOT SHARE USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the in equalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Department Contact Name: Exam Analyst Department Contact Phone: (323) 659-6546 Department Contact E-mail: HRExams@ph.lacounty.gov Exam Number: PH2570B-EA California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 659-6546 Teletype Phone: (800) 899-4099 Alternate Teletype Phone : (800) 897-0077 For detailed information, please click here
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information With more than 10 million residents, Los Angeles County is the most populous county in the nation. As the largest employer in Southern California, over 112,000 employees in more than 36 Departments provide vital public services as diverse as law enforcement, property assessment, public health protection, water conservation, cultural activities and many more. Open Competitive Job Opportunity Exam Number: Y2593R-R Ready to join the County team? We are accepting applications starting Wednesday, September 1, 2021 at 8:00 AM (PT). This recruitment will remain open until the needs of the service are met and is subject to closure without notice. Apply to this posting and join our ever-growing and diverse workforce. We're seeking individuals that can: Be part of a project team or provide expertise in healthcare information systems analysis, including the definition of user requirements, feasibility studies, design, program specifications, testing, and implementation of one or more of the following Electronic Health Records (EHR) components: Registration, Admitting, Discharge, Transfer, (R/ADT) and Enterprise Master Patient Index (EMPI); Patient Acuity; Patient Scheduling; Nurse Scheduling; Time capture; training; clinical applications; or ancillary services applications such as lab, radiology, and pharmacy. Provides technical leadership in IT strategic planning, business automation planning, and business process improvements. Participate in the development of project plans, budget, and system integration test plans for new systems or complex enhancements, including tasks, deliverables, and pricing; coordinates change management documentation and ensures that approvals are managed according to departmental procedures. Check Out Our Outstanding Benefits! Click here to see a list of employee benefits. Essential Job Functions Identifies user, functional, and technical requirements for information systems (e.g., computer systems, software applications, web application systems) by conducting user interviews; performing workflow analysis; performing data analysis; identifying patterns in system and/or user errors; identifying roles and access privileges; testing the functionality of modules, components, and/or entire information systems; creating, reviewing and updating training materials; identify and resolve potential problems, and assisting in the implementation and conversion project plans for new information systems and/or enhancements (e.g. upgrades, design changes). Performs highly specialized complex information system analysis for an integrated system including design, testing (Unit, System, and Integration), training, IT project management, and implementation of various EHR modules including but not limited to: Registration, Scheduling, Lab, Radiology, and Pharmacy by conducting workflow data analysis, data mapping and integration sessions to support and enhance the enterprise electronic health record system that will provide patient care in a safe and efficient manner. Documents process flows and standardizes existing and future process flow improvements by conducting data collection and meetings with the subject matter experts to gain full understanding of system usability. Acts as a technical liaison between various stakeholders of information systems (e.g., users, departmental leaders, project managers, vendors, programmers) by serving as the point of contact with respect to information system-related projects and functions; providing and receiving information (e.g., recommendations, consultation, specifications, requirements, mandates); and conveying the needs, requirements, and technical information of the parties involved to facilitate and/or interpret communication between various stakeholders. Coordinates information systems projects by collaborating with stakeholders of information systems (e.g., users, departmental leaders, project managers, vendors, programmers); monitoring progress on various assignments related to the project(s); providing management with status updates; using appropriate methods to ensure the completion and successful implementation, integration, transition, and/or efficiency of new information systems and/or information system enhancements. Monitors vendor performance by reviewing Statement of Works (SOWs), tracking project timelines, and reporting status to management. Provides orientation and/or technical training to various users by teaching functions, procedures, and processes of the electronic health record (EHR) system to provide individuals with the necessary information to operate, maintain, and/or support information systems. Requirements SELECTION REQUIREMENTS: Option I: Graduation from an accredited* institution with a bachelor's degree in Computer Science, Information Technology, or a related field, AND three (3) years within the last seven (7) years of full-time experience in a centralized healthcare related information technology organization** with knowledge and experience performing information systems analysis and design for healthcare related systems*** at a public or private healthcare organization. Option II: Two (2) years within the last five (5) years of experience at the level of Los Angeles County's class of Information Systems Analyst II**** with knowledge and experience performing information systems analysis and design in healthcare related systems*** in a centralized healthcare related information technology organization.** Option III: Four (4) years within the last seven (7) years of full-time experience in information systems analysis and design in a centralized healthcare related information technology organization** with knowledge and experience performing information systems analysis and design in healthcare related systems*** at a public or private healthcare organization. Physical Class II - Light: Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Special Requirement Information: * In order to receive credit for a Bachelor's or higher degree, you mu st provide at the time of filing or within seven (7) calendar days from the last day of filing a legible copy of your official diploma/transcripts/letter from an accredited institution that shows the area of specialization. If you are unable to attach the required documents, you must email them to jmacam@hr.lacounty.gov. Please include exam number and exam title in your email. Applications received without proof of the required degree(s) will not be considered as meeting the stated requirements under Option I. For more information regarding education, please see the Employment Information document on the LA County Jobs website. ** Centralized healthcare related IT organization is defined as a unit or department that provides comprehensive IT services such as analysis, design, acquisition, development, implementation, maintenance, and/or support of information systems, under the direction or guidance of the organization’s Chief IT official in a healthcare related IT organization . ***Healthcare related systems includes: Registration, Admitting, Discharge, Transfer (R/ADT), Patient Scheduling (PS), Training, clinical applications, ancillary services applications such as lab, radiology, and pharmacy; performing information systems analysis, design, development, testing, implementation, and maintenance of large complex enterprise application (clinic and/or financial) systems with more than one site and/or more than one set of clinical services and a hospital, such as a hospital or Ambulatory Care Network. ****Experience at the level of the Los Angeles County's class of Information Systems Analyst II is defined as analyzes requirements and business functions, designs functional systems specifications and tests and coordinates the implementation of new application systems and/or revisions to existing systems APPLICANTS MUST MEET THE SELECTION REQUIREMENTS AT THE TIME OF FILING. NO WITHHOLD IS ALLOWED FOR THIS EXAMINATION. Desirable Qualifications: Certification* from the Project Management Institute (PMI) as a Project Management Professional (PMP). Experience in support of EHR/EMR (Electronic Medical Record) modules/applications. Experience in EHR/EMR implementation/support, such as the Cerner Millennium System. Experience in Enterprise Master Patient Index (EMPI) related systems. Additional Information Our Assessment Process: Once we determine that you meet the requirements, we will invite you to participate in the following two (2) multiple choice tests: Part 1: Multiple choice and/or simulation assessments weighted at 40% measuring Deductive Reasoning, Deciding and Initiating Action, Working with People, Persuading and Influencing, Planning and Organizing, and Delivering Results and meeting Customer Expectations. Applicant may be invited to participate in both Part I and II. However, only those that achieve a passing score of 70% or higher in Part I, will have Part II scored. Part 2: Multiple choice and/or simulation assessments weighted at 60% measuring two Professional/Technical Knowledge areas: Project Management, covering the following topics: Project Communications Management, Project Cost Management, Project Human Resource Management, Project Management Characteristics, Project Management Methodologies, Project Procurement Management, Project Quality Management, Project Risk Management, Project Scope Management, Project Stakeholder Management and Project Time Management. Software Business Analysis, covering the following topics: Business Process, Diagramming and Modeling, Documentation, Joint Application Development, Methodologies and Tools, Project Development, Requirements Gathering, System Design and User Interface. THE MULTIPLE-CHOICE AND/OR SIMULATION ASSESSMENT(S) IS NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. Applicants must meet the requirements and achieve a passing score of 70% or higher on each part of the examination in order to be placed on the eligible register. Multiple-choice and/or simulation assessment(s) scores cannot be given over the phone. For additional exam information, click here . Anti-Racism, Diversity, and Inclusion (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Fair Chance Initiative: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . COVID-19 Vaccination All County workforce members must be fully vaccinated against COVID-19 as a condition of employment. Successful candidates for this position will be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. Testing Accommodation If you require an accommodation to fairly compete in any part of the assessment process, let us know by contacting the Testing Accommodation Coordinator at TestingAccommodations@hr.lacounty.gov . You will be required to complete the Request for Reasonable Accommodation form as well as supporting documentation from a qualified professional justifying the requested accommodation(s). The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. If you have additional questions regarding this job bulletin, please contact us at the following information: ADA Coordinator Email: TestingAccommodations@hr.lacounty.gov ADA Coordinator Phone: 213-738-2084 Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 California Relay Services Phone: (800) 735-2922 Department Contact Name: Janice Macam Department Contact Email: jmacam@hr.lacounty.gov. Department Contact Phone: (213) 738-3579 For detailed information, please click here Closing Date/Time: Continuous
Apr 22, 2024
Full Time
Position/Program Information With more than 10 million residents, Los Angeles County is the most populous county in the nation. As the largest employer in Southern California, over 112,000 employees in more than 36 Departments provide vital public services as diverse as law enforcement, property assessment, public health protection, water conservation, cultural activities and many more. Open Competitive Job Opportunity Exam Number: Y2593R-R Ready to join the County team? We are accepting applications starting Wednesday, September 1, 2021 at 8:00 AM (PT). This recruitment will remain open until the needs of the service are met and is subject to closure without notice. Apply to this posting and join our ever-growing and diverse workforce. We're seeking individuals that can: Be part of a project team or provide expertise in healthcare information systems analysis, including the definition of user requirements, feasibility studies, design, program specifications, testing, and implementation of one or more of the following Electronic Health Records (EHR) components: Registration, Admitting, Discharge, Transfer, (R/ADT) and Enterprise Master Patient Index (EMPI); Patient Acuity; Patient Scheduling; Nurse Scheduling; Time capture; training; clinical applications; or ancillary services applications such as lab, radiology, and pharmacy. Provides technical leadership in IT strategic planning, business automation planning, and business process improvements. Participate in the development of project plans, budget, and system integration test plans for new systems or complex enhancements, including tasks, deliverables, and pricing; coordinates change management documentation and ensures that approvals are managed according to departmental procedures. Check Out Our Outstanding Benefits! Click here to see a list of employee benefits. Essential Job Functions Identifies user, functional, and technical requirements for information systems (e.g., computer systems, software applications, web application systems) by conducting user interviews; performing workflow analysis; performing data analysis; identifying patterns in system and/or user errors; identifying roles and access privileges; testing the functionality of modules, components, and/or entire information systems; creating, reviewing and updating training materials; identify and resolve potential problems, and assisting in the implementation and conversion project plans for new information systems and/or enhancements (e.g. upgrades, design changes). Performs highly specialized complex information system analysis for an integrated system including design, testing (Unit, System, and Integration), training, IT project management, and implementation of various EHR modules including but not limited to: Registration, Scheduling, Lab, Radiology, and Pharmacy by conducting workflow data analysis, data mapping and integration sessions to support and enhance the enterprise electronic health record system that will provide patient care in a safe and efficient manner. Documents process flows and standardizes existing and future process flow improvements by conducting data collection and meetings with the subject matter experts to gain full understanding of system usability. Acts as a technical liaison between various stakeholders of information systems (e.g., users, departmental leaders, project managers, vendors, programmers) by serving as the point of contact with respect to information system-related projects and functions; providing and receiving information (e.g., recommendations, consultation, specifications, requirements, mandates); and conveying the needs, requirements, and technical information of the parties involved to facilitate and/or interpret communication between various stakeholders. Coordinates information systems projects by collaborating with stakeholders of information systems (e.g., users, departmental leaders, project managers, vendors, programmers); monitoring progress on various assignments related to the project(s); providing management with status updates; using appropriate methods to ensure the completion and successful implementation, integration, transition, and/or efficiency of new information systems and/or information system enhancements. Monitors vendor performance by reviewing Statement of Works (SOWs), tracking project timelines, and reporting status to management. Provides orientation and/or technical training to various users by teaching functions, procedures, and processes of the electronic health record (EHR) system to provide individuals with the necessary information to operate, maintain, and/or support information systems. Requirements SELECTION REQUIREMENTS: Option I: Graduation from an accredited* institution with a bachelor's degree in Computer Science, Information Technology, or a related field, AND three (3) years within the last seven (7) years of full-time experience in a centralized healthcare related information technology organization** with knowledge and experience performing information systems analysis and design for healthcare related systems*** at a public or private healthcare organization. Option II: Two (2) years within the last five (5) years of experience at the level of Los Angeles County's class of Information Systems Analyst II**** with knowledge and experience performing information systems analysis and design in healthcare related systems*** in a centralized healthcare related information technology organization.** Option III: Four (4) years within the last seven (7) years of full-time experience in information systems analysis and design in a centralized healthcare related information technology organization** with knowledge and experience performing information systems analysis and design in healthcare related systems*** at a public or private healthcare organization. Physical Class II - Light: Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Special Requirement Information: * In order to receive credit for a Bachelor's or higher degree, you mu st provide at the time of filing or within seven (7) calendar days from the last day of filing a legible copy of your official diploma/transcripts/letter from an accredited institution that shows the area of specialization. If you are unable to attach the required documents, you must email them to jmacam@hr.lacounty.gov. Please include exam number and exam title in your email. Applications received without proof of the required degree(s) will not be considered as meeting the stated requirements under Option I. For more information regarding education, please see the Employment Information document on the LA County Jobs website. ** Centralized healthcare related IT organization is defined as a unit or department that provides comprehensive IT services such as analysis, design, acquisition, development, implementation, maintenance, and/or support of information systems, under the direction or guidance of the organization’s Chief IT official in a healthcare related IT organization . ***Healthcare related systems includes: Registration, Admitting, Discharge, Transfer (R/ADT), Patient Scheduling (PS), Training, clinical applications, ancillary services applications such as lab, radiology, and pharmacy; performing information systems analysis, design, development, testing, implementation, and maintenance of large complex enterprise application (clinic and/or financial) systems with more than one site and/or more than one set of clinical services and a hospital, such as a hospital or Ambulatory Care Network. ****Experience at the level of the Los Angeles County's class of Information Systems Analyst II is defined as analyzes requirements and business functions, designs functional systems specifications and tests and coordinates the implementation of new application systems and/or revisions to existing systems APPLICANTS MUST MEET THE SELECTION REQUIREMENTS AT THE TIME OF FILING. NO WITHHOLD IS ALLOWED FOR THIS EXAMINATION. Desirable Qualifications: Certification* from the Project Management Institute (PMI) as a Project Management Professional (PMP). Experience in support of EHR/EMR (Electronic Medical Record) modules/applications. Experience in EHR/EMR implementation/support, such as the Cerner Millennium System. Experience in Enterprise Master Patient Index (EMPI) related systems. Additional Information Our Assessment Process: Once we determine that you meet the requirements, we will invite you to participate in the following two (2) multiple choice tests: Part 1: Multiple choice and/or simulation assessments weighted at 40% measuring Deductive Reasoning, Deciding and Initiating Action, Working with People, Persuading and Influencing, Planning and Organizing, and Delivering Results and meeting Customer Expectations. Applicant may be invited to participate in both Part I and II. However, only those that achieve a passing score of 70% or higher in Part I, will have Part II scored. Part 2: Multiple choice and/or simulation assessments weighted at 60% measuring two Professional/Technical Knowledge areas: Project Management, covering the following topics: Project Communications Management, Project Cost Management, Project Human Resource Management, Project Management Characteristics, Project Management Methodologies, Project Procurement Management, Project Quality Management, Project Risk Management, Project Scope Management, Project Stakeholder Management and Project Time Management. Software Business Analysis, covering the following topics: Business Process, Diagramming and Modeling, Documentation, Joint Application Development, Methodologies and Tools, Project Development, Requirements Gathering, System Design and User Interface. THE MULTIPLE-CHOICE AND/OR SIMULATION ASSESSMENT(S) IS NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. Applicants must meet the requirements and achieve a passing score of 70% or higher on each part of the examination in order to be placed on the eligible register. Multiple-choice and/or simulation assessment(s) scores cannot be given over the phone. For additional exam information, click here . Anti-Racism, Diversity, and Inclusion (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Fair Chance Initiative: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . COVID-19 Vaccination All County workforce members must be fully vaccinated against COVID-19 as a condition of employment. Successful candidates for this position will be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. Testing Accommodation If you require an accommodation to fairly compete in any part of the assessment process, let us know by contacting the Testing Accommodation Coordinator at TestingAccommodations@hr.lacounty.gov . You will be required to complete the Request for Reasonable Accommodation form as well as supporting documentation from a qualified professional justifying the requested accommodation(s). The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. If you have additional questions regarding this job bulletin, please contact us at the following information: ADA Coordinator Email: TestingAccommodations@hr.lacounty.gov ADA Coordinator Phone: 213-738-2084 Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 California Relay Services Phone: (800) 735-2922 Department Contact Name: Janice Macam Department Contact Email: jmacam@hr.lacounty.gov. Department Contact Phone: (213) 738-3579 For detailed information, please click here Closing Date/Time: Continuous
STATE BAR OF CALIFORNIA
Los Angeles, CA, United States
Job Description Office of Strategic Communications & Stakeholder Engagement (SCSE) Annual Salary Range: $93,448 - $124,958 FLSA Exempt / Union Represented This position allows for up to four days of remote work per week. About the Office Strategic Communications & Stakeholder Engagement (SCSE) works to ensure that all of the agency's key audiences and stakeholders, including the public, attorney licensees, legal services partners, admission applicants- as well as its oversight bodies--know about the agency's public protection role and are aware of the State Bar's services and resources. The office supports the agency's key strategic objectives and initiatives, provides consumer legal information, and supports all key functions of the agency through online content, social media channels, publications, and media and public outreach. About the Position The Office of Strategic Communications & Stakeholder Engagement seeks a Webmaster to manage the State Bar's public website and other smaller web properties. The Webmaster will be vital in partnering with the office's web and social media team, other offices, Information Technology, and external vendors to enhance web content and organization, user interface and navigation, functionality, and accessibility to improve the online digital experience. We seek someone with strong working knowledge and experience in user interface design, web and internet coding languages (HTML, CSS, PHP), web content management and computer graphic applications, information display and hierarchy, and enjoys staying up to date on the latest digital trends, tools, and techniques in web design. Definition Under general direction, performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network, website, and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; designs and develops custom applications and/or enhances/modifies existing applications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. IT Analysts will have a primary concentration in Applications, Database, System/Server/Platform Analysis, Website design and development, or Network and Telecommunications Analysis/Administration. Distinguishing Characteristics IT Analyst II This is the journey-level class in the IT Analyst series. Positions in this class are distinguished from the Information Technology Analyst I by the performance of the full ranges of duties; work on more complex matters, and under less direct supervision. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. Examples Of Essential Duties Duties may include, but are not limited to the following: Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating State Bar network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with State Bar procedures or protocols, budgetary constraints and staff/resource utilization. Responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Coordinates information technology activities of State Bar departments and/or vendors consistent with project plans; identifies and resolves obstacles to progress; prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other State Bar employees, vendors, and the public, using principles of good customer services. Exercises technical or functional supervision over technical staff, other professional staff on a project basis and contractors/vendors. Provides after hours technology support as required. Performs other related duties as assigned. Additional duties when assigned to: Applications: Writes applications and/or system requirement and design specifications, designs application and/or system flow diagrams, schematics, file structures, reports, forms and menus; prepares a definition of the problem, the desired output, and performance requirements. Writes computer programs and/or scripting based on established specifications using various computer languages; writes, revises and maintains computer code for applications development, enhancement, or modification. Performs various system quality assurance activities; tests, troubleshoots and debugs system issues using appropriate technology; prepares and executes testing plans to validate functionality and resolve issues. Conducts training pertaining to the use of new applications or systems for users and/or other information technology staff. Provides professional systems support to applications users. Database: Performs database management and administration tasks; troubleshoots and resolves database problems; monitors and tunes database applications; verifies the integrity of data within the database. Ensures maximum database capacity and database protection, manages data and file space allocation, monitors and administers database security. Creates and tests database backups; performs backup and recovery tasks. Designs and modifies database structures, tables, and files; implements design using established techniques. Performs database queries and data analysis processes; installs, configures, and administers database related reporting tools requires for State Bar applications. Develops and maintains standards, procedures, and methodologies for effective operations, access and data integrity of State Bar database systems. System/Serer/Platform Analysis: Builds, installs, configures, maintains and administers server platforms and operating system components for mainframe, microcomputer and/or client server systems. Maintains telephone servers; call manager, voicemail, call center, and paging systems. Designs and administers active directory, exchange, e-mail, backup and related systems. Adds users, computers and servers to active directory domain. Assists with the development and integration of new tools for compliance with business unit requirements. Performs system administration installing, updating, maintaining and administering various operating systems on various platforms, maintains the integrity of network structures and support routines, provides system administration services. Obtains new and upgraded systems from vendors and utilizes tools; tests and installs critical upgrades and security patches; serves as main client interface on all aspects of projects. Tests and installs critical upgrades and security patches; develops and tests backup and restoration procedures; designs, administers and makes provisions for storage area network (SAN); monitors performance and utilization of SAN. Network and Telecommunications Analysis/Administration: Administers a departmental Local Area Network (LAN); monitors and adds users; installs and configures software; coordinates connectivity with the State Bar Wide Area Network (WAN). Designs, configures and installs network infrastructure, including wireless equipment, hubs, switches, cabling, servers, and peripherals. Investigates, analyzes and resolves server, telecommunications and/or network problems; troubleshoots failures, implements solutions. Evaluates and implements network upgrades; test hardware and software to ensure optimal functionality. Designs, implements and maintains telecommunications systems, including, but not limited to, telephone systems, radio network, and the audio/video systems for State Bar departments. Analyzes business needs and prepares design specifications, recommendations, and solutions for telecommunications technology. Web Administration: Designs and develops technical methodologies for solving Web-based development problems and provides Website project planning and Website design assistant. Designs, develops and maintains websites, including the design of website navigation and application frameworks and creates database connections. Installs, configures, and administers Web software required for State Bar applications; develops and maintains databases. Develops and maintains procedures and programs for the delivery and production of Web content, version control for content files, interface and navigation and testing of new tools. Interfaces with staff on projects, new technologies and deadlines on Web administration; gathers information from design and technical staff on Website development needs. Develops recommendations for Web-based technical standards and for maintaining new Web technologies such as browsers, languages, plug-ins, Hypertext Mark-up Language (HTML), graphics for the internet, and conversion techniques for computer documents. Employment Standards Knowledge of: General operations, services, concepts terms and activities common to a comprehensive state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Structured analysis and database concepts. Computer hardware and software systems similar to those used by the State Bar. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems, security issues, threats, vulnerabilities, and attacks. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of recordkeeping, modern office procedures, methods and equipment. When Assigned to: Application: Information system development lifecycle and design principles using flowcharting techniques and prototype development tools. Basic principles and practices of business operations and workflow analysis. Various programming and scripting languages. Database: Database architecture and administration, design methods and techniques. Techniques for defining logical relationships among data, processes or events. System/Server/Platform Analysis: Server platforms and operating system components for midrange, microcomputer and/or client server systems. Techniques and practices used in managing, designing, implementing, maintaining and operating information-processing systems. Network and Telecommunications Analysis/Administration: General operational characteristics, configuration and setup of local and wide area network and communication systems, equipment and devices, including telephone and radio equipment. Networking principles and methodologies. General operational characteristics, configuration and setup of communication systems, equipment, and devices. Functionality of firewalls, switches, routers and peripherals and how they interact within the network infrastructure. Web Administration: Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Web and internet development languages. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Learn, interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Learn to prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Learn to identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. When assigned to: Application: Learn to conduct business process and needs analysis and propose technology solutions. Learn to develop information system designs, flow charts, report layouts and screen designs. Learn to code in a variety of programming languages, read and interpret source code and develop a working knowledge of new programming languages. Troubleshoot and repair a variety of application issues using appropriate program testing methods and tools. Database: Troubleshoot database related problems. Learn to ensure maximum database availability and maintain data integrity. Learn to design and maintain active directory, exchange, e-mail, backup and related systems. System/Server/Platform Analysis: Learn to analyze, build, install, configure, maintain and administer server platforms and operating system components for mainframe, microcomputer and/or client server systems. Network and Telecommunications Analysis/Administration: Learn to monitor and analyze server and network performance and security and provide recommendations for improved server and/or network performance and security. Learn to plan, design, install and document new network segments and connections. Learn to analyze business needs and prepare design specifications, recommendations, and solutions for telecommunications technology. Learn to design, implement and maintain telecommunication system and projects. Web Administration: Learn current web content management, web programming languages and computer graphic applications. Learn contemporary trends and techniques in web design. Learn to setup, configure and maintain Web-server and client software. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Two (2) years of fulltime, progressively responsible experience in the analysis and troubleshooting of computer applications and operations is desirable. License, Certificate, Registration Requirements Possession of approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education; certification or equivalent training hours is equal to one (1) year of education. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
Jun 05, 2024
Full Time
Job Description Office of Strategic Communications & Stakeholder Engagement (SCSE) Annual Salary Range: $93,448 - $124,958 FLSA Exempt / Union Represented This position allows for up to four days of remote work per week. About the Office Strategic Communications & Stakeholder Engagement (SCSE) works to ensure that all of the agency's key audiences and stakeholders, including the public, attorney licensees, legal services partners, admission applicants- as well as its oversight bodies--know about the agency's public protection role and are aware of the State Bar's services and resources. The office supports the agency's key strategic objectives and initiatives, provides consumer legal information, and supports all key functions of the agency through online content, social media channels, publications, and media and public outreach. About the Position The Office of Strategic Communications & Stakeholder Engagement seeks a Webmaster to manage the State Bar's public website and other smaller web properties. The Webmaster will be vital in partnering with the office's web and social media team, other offices, Information Technology, and external vendors to enhance web content and organization, user interface and navigation, functionality, and accessibility to improve the online digital experience. We seek someone with strong working knowledge and experience in user interface design, web and internet coding languages (HTML, CSS, PHP), web content management and computer graphic applications, information display and hierarchy, and enjoys staying up to date on the latest digital trends, tools, and techniques in web design. Definition Under general direction, performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network, website, and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; designs and develops custom applications and/or enhances/modifies existing applications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. IT Analysts will have a primary concentration in Applications, Database, System/Server/Platform Analysis, Website design and development, or Network and Telecommunications Analysis/Administration. Distinguishing Characteristics IT Analyst II This is the journey-level class in the IT Analyst series. Positions in this class are distinguished from the Information Technology Analyst I by the performance of the full ranges of duties; work on more complex matters, and under less direct supervision. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. Examples Of Essential Duties Duties may include, but are not limited to the following: Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating State Bar network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with State Bar procedures or protocols, budgetary constraints and staff/resource utilization. Responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Coordinates information technology activities of State Bar departments and/or vendors consistent with project plans; identifies and resolves obstacles to progress; prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other State Bar employees, vendors, and the public, using principles of good customer services. Exercises technical or functional supervision over technical staff, other professional staff on a project basis and contractors/vendors. Provides after hours technology support as required. Performs other related duties as assigned. Additional duties when assigned to: Applications: Writes applications and/or system requirement and design specifications, designs application and/or system flow diagrams, schematics, file structures, reports, forms and menus; prepares a definition of the problem, the desired output, and performance requirements. Writes computer programs and/or scripting based on established specifications using various computer languages; writes, revises and maintains computer code for applications development, enhancement, or modification. Performs various system quality assurance activities; tests, troubleshoots and debugs system issues using appropriate technology; prepares and executes testing plans to validate functionality and resolve issues. Conducts training pertaining to the use of new applications or systems for users and/or other information technology staff. Provides professional systems support to applications users. Database: Performs database management and administration tasks; troubleshoots and resolves database problems; monitors and tunes database applications; verifies the integrity of data within the database. Ensures maximum database capacity and database protection, manages data and file space allocation, monitors and administers database security. Creates and tests database backups; performs backup and recovery tasks. Designs and modifies database structures, tables, and files; implements design using established techniques. Performs database queries and data analysis processes; installs, configures, and administers database related reporting tools requires for State Bar applications. Develops and maintains standards, procedures, and methodologies for effective operations, access and data integrity of State Bar database systems. System/Serer/Platform Analysis: Builds, installs, configures, maintains and administers server platforms and operating system components for mainframe, microcomputer and/or client server systems. Maintains telephone servers; call manager, voicemail, call center, and paging systems. Designs and administers active directory, exchange, e-mail, backup and related systems. Adds users, computers and servers to active directory domain. Assists with the development and integration of new tools for compliance with business unit requirements. Performs system administration installing, updating, maintaining and administering various operating systems on various platforms, maintains the integrity of network structures and support routines, provides system administration services. Obtains new and upgraded systems from vendors and utilizes tools; tests and installs critical upgrades and security patches; serves as main client interface on all aspects of projects. Tests and installs critical upgrades and security patches; develops and tests backup and restoration procedures; designs, administers and makes provisions for storage area network (SAN); monitors performance and utilization of SAN. Network and Telecommunications Analysis/Administration: Administers a departmental Local Area Network (LAN); monitors and adds users; installs and configures software; coordinates connectivity with the State Bar Wide Area Network (WAN). Designs, configures and installs network infrastructure, including wireless equipment, hubs, switches, cabling, servers, and peripherals. Investigates, analyzes and resolves server, telecommunications and/or network problems; troubleshoots failures, implements solutions. Evaluates and implements network upgrades; test hardware and software to ensure optimal functionality. Designs, implements and maintains telecommunications systems, including, but not limited to, telephone systems, radio network, and the audio/video systems for State Bar departments. Analyzes business needs and prepares design specifications, recommendations, and solutions for telecommunications technology. Web Administration: Designs and develops technical methodologies for solving Web-based development problems and provides Website project planning and Website design assistant. Designs, develops and maintains websites, including the design of website navigation and application frameworks and creates database connections. Installs, configures, and administers Web software required for State Bar applications; develops and maintains databases. Develops and maintains procedures and programs for the delivery and production of Web content, version control for content files, interface and navigation and testing of new tools. Interfaces with staff on projects, new technologies and deadlines on Web administration; gathers information from design and technical staff on Website development needs. Develops recommendations for Web-based technical standards and for maintaining new Web technologies such as browsers, languages, plug-ins, Hypertext Mark-up Language (HTML), graphics for the internet, and conversion techniques for computer documents. Employment Standards Knowledge of: General operations, services, concepts terms and activities common to a comprehensive state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Structured analysis and database concepts. Computer hardware and software systems similar to those used by the State Bar. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems, security issues, threats, vulnerabilities, and attacks. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of recordkeeping, modern office procedures, methods and equipment. When Assigned to: Application: Information system development lifecycle and design principles using flowcharting techniques and prototype development tools. Basic principles and practices of business operations and workflow analysis. Various programming and scripting languages. Database: Database architecture and administration, design methods and techniques. Techniques for defining logical relationships among data, processes or events. System/Server/Platform Analysis: Server platforms and operating system components for midrange, microcomputer and/or client server systems. Techniques and practices used in managing, designing, implementing, maintaining and operating information-processing systems. Network and Telecommunications Analysis/Administration: General operational characteristics, configuration and setup of local and wide area network and communication systems, equipment and devices, including telephone and radio equipment. Networking principles and methodologies. General operational characteristics, configuration and setup of communication systems, equipment, and devices. Functionality of firewalls, switches, routers and peripherals and how they interact within the network infrastructure. Web Administration: Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Web and internet development languages. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Learn, interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Learn to prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Learn to identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. When assigned to: Application: Learn to conduct business process and needs analysis and propose technology solutions. Learn to develop information system designs, flow charts, report layouts and screen designs. Learn to code in a variety of programming languages, read and interpret source code and develop a working knowledge of new programming languages. Troubleshoot and repair a variety of application issues using appropriate program testing methods and tools. Database: Troubleshoot database related problems. Learn to ensure maximum database availability and maintain data integrity. Learn to design and maintain active directory, exchange, e-mail, backup and related systems. System/Server/Platform Analysis: Learn to analyze, build, install, configure, maintain and administer server platforms and operating system components for mainframe, microcomputer and/or client server systems. Network and Telecommunications Analysis/Administration: Learn to monitor and analyze server and network performance and security and provide recommendations for improved server and/or network performance and security. Learn to plan, design, install and document new network segments and connections. Learn to analyze business needs and prepare design specifications, recommendations, and solutions for telecommunications technology. Learn to design, implement and maintain telecommunication system and projects. Web Administration: Learn current web content management, web programming languages and computer graphic applications. Learn contemporary trends and techniques in web design. Learn to setup, configure and maintain Web-server and client software. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Two (2) years of fulltime, progressively responsible experience in the analysis and troubleshooting of computer applications and operations is desirable. License, Certificate, Registration Requirements Possession of approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education; certification or equivalent training hours is equal to one (1) year of education. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
CA DEPARTMENT OF JUSTICE
Sacramento, California, United States
Job Description and Duties Under the general supervision of the Information Technology Supervisor II (ITSup II), the incumbent works independently as a high level technical analyst on the more complex system software projects, related to Department of Justice (DOJ) mission critical Criminal Justice Information Systems (CJIS) Control applications. Incumbent acts as a lead person for the more complex code and set up for the maintenance and support of the CJIS middleware and environment. Incumbent acts as project or team leader on the more complex systems software projects; which includes troubleshooting, design, development, enhancement, and with emphasis on the maintenance and support of the complex JAVA and PHP code of the complex CJIS middleware and environments. The incumbent acts as the lead consultant and trainer to other technical staff for the CJIS Operations Portal (COP) and Message Output Processing (MOP) Utility. As part of system monitoring, the position duties include analyzing and resolving system failures and software problems on a 24 x 7 basis to insure data integrity, as well as, having the system available to DOJ's Law Enforcement clients. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions This position is eligible for telework up to 5 days a week, in accordance with the Statewide Telework Policy, and will be required to report to the office as needed/required. A teleworker is considered Remote-centered if they work fifty percent or more of their time from an alternate work location. The successful candidate must reside in California upon appointment. This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies. Minimum Requirements You will find the Minimum Requirements in the Class Specification. INFORMATION TECHNOLOGY SPECIALIST I Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-433881 Position #(s): 420-860-1402-077 Working Title: Information Technology Specialist I Classification: INFORMATION TECHNOLOGY SPECIALIST I $6,139.00 - $8,228.00 A $6,751.00 - $9,048.00 B $7,413.00 - $9,932.00 C # of Positions: 1 Work Location: Sacramento County Telework: Telework Job Type: Permanent, Full Time Work Shift: Day Shift Work Week: Monday - Friday Department Information This position is located in the California Justice Information Services Division, Application Development Bureau, Criminal Justice Information Systems Branch, California Law Enforcement Telecommunication Support Services Section, CJIS Control Unit. Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the department, please visit the Attorney General’s website at www.oag.ca.gov . Special Requirements A fingerprint check is required. Clearly indicate JC -433881 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application. A background check is required (if applicable). Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 6/19/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Malina Velarde JC - 433881 PO Box 160608 Sacramento , CA 95816-0608 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Malina Velarde JC - 433881 4949 Broadway Sacramento , CA 95820 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - Your response should be typed in Arial 12 point font and no more than two pages in length. Your application may be disqualified from consideration if your SOQ does not adhere to the requirements. 1. Describe your Structured Query Language (SQL), Oracle or other programming languages, and database-driven application experience. Include examples of your experience and the number of years. 2. Describe a situation when you were not in agreement with a team member. How did you handle it and what was the outcome of the situation? 3. Describe a situation when you showed initiative. How did you go about it and what was outcome? Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Knowledge of the fundamentals of Industry Standard Best Practices and the principles of systematic problem solving to troubleshoot and test installations and designs Ability to prepare clear and concise documentation (e.g. operations manual, disaster recovery procedures, operational recovery plans, etc.) to meet departmental and statewide standards Strong analytical, writing, communication and interpersonal skills Knowledge in subversion (version control) repository such as checking, branching and tagging Ability to work effectively with all levels of technical staff and management The candidate must have good analytical and problem-solving skills and knowledge and experience with working on multiple projects at the same time Knowledge of using JAVA, PL/SQL, SQL, and XML in an OLTP multi-tiered environment. Benefits Please access this link for information on benefits afforded to employees who work for the State of California - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx . Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Malina Velarde (916) 210-2513 malina.velarde@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information about Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 6/19/2024
Jun 06, 2024
Full Time
Job Description and Duties Under the general supervision of the Information Technology Supervisor II (ITSup II), the incumbent works independently as a high level technical analyst on the more complex system software projects, related to Department of Justice (DOJ) mission critical Criminal Justice Information Systems (CJIS) Control applications. Incumbent acts as a lead person for the more complex code and set up for the maintenance and support of the CJIS middleware and environment. Incumbent acts as project or team leader on the more complex systems software projects; which includes troubleshooting, design, development, enhancement, and with emphasis on the maintenance and support of the complex JAVA and PHP code of the complex CJIS middleware and environments. The incumbent acts as the lead consultant and trainer to other technical staff for the CJIS Operations Portal (COP) and Message Output Processing (MOP) Utility. As part of system monitoring, the position duties include analyzing and resolving system failures and software problems on a 24 x 7 basis to insure data integrity, as well as, having the system available to DOJ's Law Enforcement clients. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions This position is eligible for telework up to 5 days a week, in accordance with the Statewide Telework Policy, and will be required to report to the office as needed/required. A teleworker is considered Remote-centered if they work fifty percent or more of their time from an alternate work location. The successful candidate must reside in California upon appointment. This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies. Minimum Requirements You will find the Minimum Requirements in the Class Specification. INFORMATION TECHNOLOGY SPECIALIST I Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-433881 Position #(s): 420-860-1402-077 Working Title: Information Technology Specialist I Classification: INFORMATION TECHNOLOGY SPECIALIST I $6,139.00 - $8,228.00 A $6,751.00 - $9,048.00 B $7,413.00 - $9,932.00 C # of Positions: 1 Work Location: Sacramento County Telework: Telework Job Type: Permanent, Full Time Work Shift: Day Shift Work Week: Monday - Friday Department Information This position is located in the California Justice Information Services Division, Application Development Bureau, Criminal Justice Information Systems Branch, California Law Enforcement Telecommunication Support Services Section, CJIS Control Unit. Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the department, please visit the Attorney General’s website at www.oag.ca.gov . Special Requirements A fingerprint check is required. Clearly indicate JC -433881 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application. A background check is required (if applicable). Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 6/19/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Malina Velarde JC - 433881 PO Box 160608 Sacramento , CA 95816-0608 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Malina Velarde JC - 433881 4949 Broadway Sacramento , CA 95820 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - Your response should be typed in Arial 12 point font and no more than two pages in length. Your application may be disqualified from consideration if your SOQ does not adhere to the requirements. 1. Describe your Structured Query Language (SQL), Oracle or other programming languages, and database-driven application experience. Include examples of your experience and the number of years. 2. Describe a situation when you were not in agreement with a team member. How did you handle it and what was the outcome of the situation? 3. Describe a situation when you showed initiative. How did you go about it and what was outcome? Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Knowledge of the fundamentals of Industry Standard Best Practices and the principles of systematic problem solving to troubleshoot and test installations and designs Ability to prepare clear and concise documentation (e.g. operations manual, disaster recovery procedures, operational recovery plans, etc.) to meet departmental and statewide standards Strong analytical, writing, communication and interpersonal skills Knowledge in subversion (version control) repository such as checking, branching and tagging Ability to work effectively with all levels of technical staff and management The candidate must have good analytical and problem-solving skills and knowledge and experience with working on multiple projects at the same time Knowledge of using JAVA, PL/SQL, SQL, and XML in an OLTP multi-tiered environment. Benefits Please access this link for information on benefits afforded to employees who work for the State of California - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx . Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Malina Velarde (916) 210-2513 malina.velarde@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information about Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 6/19/2024
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information COUNTY OF LOS ANGELES TREASURER AND TAX COLLECTOR OUR MISSION The mission of the County of Los Angeles Treasurer and Tax Collector is to bill, collect, invest, borrow, safeguard and disburse monies and properties. We do this on behalf of the County, other government agencies and entities, and private individuals as specified by law. The Department also provides enforcement, consulting, estate administration, and public information services. The Treasurer and Tax Collector strives to serve its customers by providing timely and accurate services in a manner that is fair, legal, and courteous. To meet our service obligations, we use technical expertise employing modern, innovative, cost-effective, and flexible methodologies. The Treasurer and Tax Collector seeks to provide an environment which recognizes and rewards employees for their contribution to the accomplishment of the mission. We strive to treat all employees fairly, and to provide them with training and a working environment, which enables them to enhance their skills and perform with pride. The Department seeks to provide its employees with opportunities for advancement. In fulfilling the mission, we will meet our responsibilities and preserve public confidence. COME JOIN OUR TEAM! The Department has a great opportunity for an Information Technology Business Analyst II. You will be responsible for analyzing business needs and the elicitation of user requirements of highly-complex IT systems. The Business Analyst will also be responsible for documenting and prioritizing business requirements, verifying project deliverables, and identifying business reengineering opportunities and workflow. Do you have excellent written and verbal communication skills; strong organizational and analytical skills; the ability to provide efficient, timely, reliable, and courteous service to the management and staff; and the ability to effectively present information? Then come join our team! BENEFITS: Check Out Our Outstanding Benefits! Click here to see a list of employee benefits. HIGHLIGHTS: - Strongest public-sector benefits package in the nation. - 38 departments and over 2,300 different jobs within the County of Los Angeles that offer a lifetime of future promotional and career opportunities. - 5/40 and 9/80 schedule options available. OPEN COMPETITIVE OPPORTUNITY EXAM NUMBER : B2587A ***ONLINE FILING ONLY*** FILING START DATE : THURSDAY, JUNE 6, 2024 8:00 A.M. (PT) FILING END DATE: FRIDAY, JULY 5, 2024 5:00 P.M. (PT) TYPE OF RECRUITMENT : Open Competitive Opportunity SPECIAL SALARY INFORMATION : Traffic Mitigation Allowance: The County of Los Angeles provides employees who work in the Civic Center a $70 per month transportation allowance that may be used towards alternate modes of traffic mitigation and/or parking. In addition, the mitigation Commuter Center provides schedules for bus and rail transportation as well as information for joining carpools or vanpools. D EFINITION: Under general supervision, analyzes business needs and facilitates the elicitation of user requirements; documents and prioritizes business requirements; and verifies the project deliverables; and identifies business reengineering opportunities and workflow from the business perspective for large-scale and/or highly-complex information technology systems and business processes. Leads the conduct of business analysis projects and may supervise lower-level IT analyst and technical staff. CLASSIFICATION STANDARDS : This is the second and highest level in the Information Technology (IT) Business Analyst Series. Positions allocable to this class typically report to an IT supervisor or manager and perform advanced analytical work related to large-scale and/or highly complex information technology systems and business processes. Incumbents apply a full range of foundational tools and methodologies of business analysis to carry out and oversee IT system development projects requiring analyzing and documenting business needs, facilitating elicitation of user requirements, documenting business requirements, verifying project deliverables; identifying business improvement opportunities and workflow from the business perspective, and facilitating effective communication between business and IT team members. Information Technology Business Analyst II is distinguished from Information Technology Business Analyst I in that the latter performs the more standard business analyses in relation to smaller-scale, less complex information technology systems and business processes. IT Business Analysts are distinguished from IT Project Managers in that the latter primarily plan and execute the development and implementation stages of a product or solution, whereas IT Business Analysts primarily evaluate and establish its business and technological requirements. Essential Job Functions DUTIES INCLUDE, BUT ARE NOT LIMITED TO: Prepares and plans a business case for IT projects by explaining complex concepts (e.g., case modeling, case narratives, conceptual data, functional specifications, processes) so that these can be understood by a variety of stakeholders; performing gap analysis; assisting stakeholders in identifying business problems, needs, functional requirements, and specifications; understanding stakeholders’ concerns and managing their expectations; and identifying potential benefits and metrics in order to establish realistic business objectives and expectations, as well as the scope of requirements with the full support of key stakeholders. Performs business analysis in relation to large-scale and/or highly complex information systems and business processes by applying foundational tools and methodologies (e.g., MS Visio, Strengths, Weaknesses, Opportunities, and Threats (SWOT), Business Process Modeling (BPM), Miro); adapting to changing demands; facilitating sessions with stakeholders for requirements discovery, problem investigation, and key group decisions; interpret and document stakeholder requests; and working with IT staff to help review and provide input for the design of the IT system from the business perspective and to resolve issues; developing quality requirements for a variety of contexts (e.g., solicitation documents, internal software development, business process re-engineering projects); and formulating recommended changes to business processes for optimization as well as documenting proposed changes in order to deliver consistent, effective, and quality business analysis. Supports implementation of governance, processes, and tools required to successfully manage requirements for systems development and implementation (e.g., initial requirements capture, requirements change management, traceability to testing and delivered functionality) by collaborating with various functional teams; developing templates; providing feedback to the governance team in order to promote consistency and uniformity. Participates in deployment of IT systems by assisting users in developing test cases, conducting testing, and documenting test results; assisting with organizing system training; and collaborating on IT project post- implementation review to evaluate the implemented system solution against business needs and benefits in order to ensure the deployed IT system is optimized for business use and realizes the anticipated benefits. Provides technical leadership to individuals performing business analysis by providing guidance for work products and performance in order to promote consistency and support business goals and objectives. For additional examples of job duties, refer to Los Angeles County's Information Technology Business Analyst II classification (Item #2587). Requirements SELECTION REQUIREMENTS: We are looking for an innovative and dedicated individual who has: Option I: A Bachelor’s degree * from an accredited college or university** in Computer Science, Management Information Systems, Business Administration, or a related field - AND - five (5) years of full-time, paid experience, gained within the previous ten (10) years, performing business*** or systems**** analysis in a centralized information technology organization.***** Option II: Eight (8) years of, full-time, paid experience, gained within the previous ten (10) years, performing business*** or systems**** analysis in a centralized information technology organization.***** A Bachelor’s degree* from an accredited college or university** in any field may substitute for up to two (2) years of the required experience. Option III: Two (2) years of full-time, paid experience gained within the previous ten (10) years at the level of the Los Angeles County class of Information Technology Business Analyst I .****** For all options an International Institute of Business Analysis Certified Business Analysis Professional (CBAP)* may be substituted for two (2) years of experience. SPECIAL REQUIREMENT INFORMATION : *In order to receive credit for any degree, such as a Bachelor's, or CBAP certification, you MUST include a legible photocopy of your official transcript(s) or official diploma/certification from the accredited institution which shows degree has been conferred and the area of specialization with your application at the time of filing or within fifteen (15) calendar days from the date of filing application. Your transcript(s), degree, or certification MUST indicate that you meet the Selection Requirements. If you are unable to attach the required documents, you may email them to ttcexams@ttc.lacounty.gov. Please include your name, exam number, and exam title. Applications submitted without the required documentation will be rejected as incomplete. For applicants with international transcript(s) or degree(s) , a report by an evaluation agency recognized by The National Association of Credential Evaluation Services or The Association of International Credential Evaluators, Inc. must be submitted at the time of filing or within fifteen (15) calendar days from the date of filing application. The report must confirm the U.S. degree equivalency. **Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. (AICE) . (See Accreditation Information under Employment Information) ***Business analysis is defined as understanding, documenting, and improving business processes and performing business process analysis in the context of IT systems. Common work products include business requirements specifications for IT systems, process diagrams, logical data models, and functional systems designs. ****Systems analysis is defined as applying knowledge of technology and current systems in the use of functional requirements and process designs to produced detailed technical designs specifying how the requirements will be implemented in application systems. *****Centralized IT organization is defined in the County of Los Angeles as that which is responsible, under the direction or guidance of the Chief Information Technology official (or at Sheriff Department, the coordinated executive command structure) for the department or major organization unit, for providing comprehensive IT services including analysis, design, acquisition, and/or development, implementation, maintenance, or support of information systems; and in which the work performed is in direct relationship to the IT requirements and initiatives of the department or major organization unit. ******Experience at the level of Information Technology Business Analyst I in the County of Los Angeles is defined as under general supervision, analyzes business needs and facilitates the elicitation of user requirements; documents and prioritizes business requirements; verifies the project deliverables; and identifies business reengineering opportunities and workflow from the business perspective for complex information technology systems and business processes. For additional examples of job duties, refer to Los Angeles County's Information Technology Business Analyst I classification (Item #2586). ENDORSEMENT OF COUNTY QUALIFICATIONS: Employees who wish to qualify using experience gained in county classifications that are not at the level of the classification listed above must provide verification of qualifying out-of-class experience by providing official documentation of additional responsibility bonus, out-of-class bonus, temporary assignment bonus or reclassification study with CEO Classification with your application at the time of filing or within fifteen (15) calendar days from the date of filing application. Employees do not need to submit such verification if they hold or have held a position at the level of the classification listed above. LICENSE: A valid California Class "C" Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS : Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Additional Information EXAMINATION CONTENT: This exam consists of TWO (2) parts: Part I : A multiple choice and/or simulation test, weighted 40% , assessing Professional Potential, Achievement, Coping with Uncertainty, Responsibility, Working to High Quality Standards, Willingness to Learn, Working Relationships, Analyzing Information, Learning Quickly, Generating New Ideas, Using Time Efficiently, Adapting to Change, and Deductive Reasoning. Candidates may be invited to participate in both Part I and II. However, only those that achieve a passing score of 70% or higher in Part I, will have Part II scored. Part II : A multiple choice and/or simulation test, weighted 60% , assessing Business Process, Diagramming and Modeling, Documentation, Joint Application Development, Methodologies and Tools, Project Development, Requirements Gathering, System Design, User Interface, Fundamental Systems Analysis Skills, Implementation and Support, Systems Analysis Tasks, Systems Design Tasks, and Technical Methods for Specifying Requirements. MULTIPLE CHOICE AND/OR SIMULATION ASSESSMENTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19 . Applicants must meet the Requirements and achieve a passing score of 70% or higher on each weighted part of the Examination in order to be placed on the Eligible List. After your assessment is completed and scored, our office will review your application to verify you have met the requirements as stated in the job posting. Only the names of candidates whose qualifications were verified will be shared with the hiring managers. If it is determined that you do not meet the requirements, you may receive a disqualification notice even after you have achieved a passing score on the exam or been placed on the eligible list. TRANSFER OF TEST COMPONENTS: Applicants who have taken identical components recently for other exams may have their scores automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test scores may be transferred. ADDITIONAL NOTES : Notice of Non-Acceptance and Final Result letters will be sent electronically to the email address provided on the application. Test scores cannot be given over the telephone. TEST PREPARATION: Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help you preparing for the test, we advise you to review all related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find A Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section. Additional online practice tests are available at https://www.shldirect.com/en-us/practice-tests/ . ELIGIBILITY INFORMATION: The names of candidates receiving a passing grade in the examination will be placed on the eligible list in the order of their score group for a period of twelve (12) months following the date of promulgation. VACANCY INFORMATION: The list of successful candidates created from this exam will be used to fill vacancies in the Department of Treasurer and Tax Collector, located at the Hall of Administration, 500 West Temple Street, Los Angeles, CA 90012. APPLICATION AND FILING INFORMATION: Applications must be filed online only. We must receive your application BEFORE 5:00 p.m., PT, deadline. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the "Apply" green button at the top right of this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of the last day of filling BEFORE 5:00 p.m. PT, deadline. You may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements to Qualify as listed on this job bulletin. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. All notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add the below email addresses to your email address book and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail: cpreciado@ttc.lacounty.gov lvargas@ttc.lacounty.gov ttcexams@ttc.lacounty.gov jmacam@hr.lacounty.gov info@governmentjobs.com talentcentral@shl.com noreply@proctoru.com donot-reply@amcatmail.com Applicants have the ability to opt out of emails from Los Angeles County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into www.governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. It is your responsibility to take the above steps to view correspondence. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component. T E STING ACCOMMODATION: If you require an accommodation to fairly compete in any part of the assessment process, let us know by contacting the Testing Accommodations Coordinator at ttcexams@ttc.lacounty.gov . You will be required to complete the Request for Reasonable Accommodation form as well as provide supporting documentation from a qualified professional justifying the requested accommodation(s). The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. IMPORTANT NOTES: ALL information included in the application materials is subject to VERIFICATION . We may reject your application at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION . Utilizing VERBIAGE from the CLASS SPECIFICATION and SELECTION REQUIREMENTS serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED . If you are unable to attach required documents, you may send by email to ttcexams@ttc.lacounty.gov at the time of filing or within fifteen (15) calendar days from the date of filing application. Please include your name, exam number, and title. Prime Variance Reports (PVRs), also known as Master Time Records, are not accepted, or required as part of the application process; this includes the selection interview and the background-check. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. DEPARTMENT CONTACT: TTC Exams/Recruitment DEPARTMENT CONTACT PHONE : (213) 974-2178 DEPARTMENT CONTACT EMAIL : ttcexams@ttc.lacounty.gov CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 ADA COORDINATOR PHONE: (213) 974-2178 TELETYPE PHONE: (800) 899-4099 ALTERNATE TELETYPE PHONE: (800) 897-0077 For detailed information, please click here Closing Date/Time: 7/5/2024 5:00 PM Pacific
Jun 06, 2024
Full Time
Position/Program Information COUNTY OF LOS ANGELES TREASURER AND TAX COLLECTOR OUR MISSION The mission of the County of Los Angeles Treasurer and Tax Collector is to bill, collect, invest, borrow, safeguard and disburse monies and properties. We do this on behalf of the County, other government agencies and entities, and private individuals as specified by law. The Department also provides enforcement, consulting, estate administration, and public information services. The Treasurer and Tax Collector strives to serve its customers by providing timely and accurate services in a manner that is fair, legal, and courteous. To meet our service obligations, we use technical expertise employing modern, innovative, cost-effective, and flexible methodologies. The Treasurer and Tax Collector seeks to provide an environment which recognizes and rewards employees for their contribution to the accomplishment of the mission. We strive to treat all employees fairly, and to provide them with training and a working environment, which enables them to enhance their skills and perform with pride. The Department seeks to provide its employees with opportunities for advancement. In fulfilling the mission, we will meet our responsibilities and preserve public confidence. COME JOIN OUR TEAM! The Department has a great opportunity for an Information Technology Business Analyst II. You will be responsible for analyzing business needs and the elicitation of user requirements of highly-complex IT systems. The Business Analyst will also be responsible for documenting and prioritizing business requirements, verifying project deliverables, and identifying business reengineering opportunities and workflow. Do you have excellent written and verbal communication skills; strong organizational and analytical skills; the ability to provide efficient, timely, reliable, and courteous service to the management and staff; and the ability to effectively present information? Then come join our team! BENEFITS: Check Out Our Outstanding Benefits! Click here to see a list of employee benefits. HIGHLIGHTS: - Strongest public-sector benefits package in the nation. - 38 departments and over 2,300 different jobs within the County of Los Angeles that offer a lifetime of future promotional and career opportunities. - 5/40 and 9/80 schedule options available. OPEN COMPETITIVE OPPORTUNITY EXAM NUMBER : B2587A ***ONLINE FILING ONLY*** FILING START DATE : THURSDAY, JUNE 6, 2024 8:00 A.M. (PT) FILING END DATE: FRIDAY, JULY 5, 2024 5:00 P.M. (PT) TYPE OF RECRUITMENT : Open Competitive Opportunity SPECIAL SALARY INFORMATION : Traffic Mitigation Allowance: The County of Los Angeles provides employees who work in the Civic Center a $70 per month transportation allowance that may be used towards alternate modes of traffic mitigation and/or parking. In addition, the mitigation Commuter Center provides schedules for bus and rail transportation as well as information for joining carpools or vanpools. D EFINITION: Under general supervision, analyzes business needs and facilitates the elicitation of user requirements; documents and prioritizes business requirements; and verifies the project deliverables; and identifies business reengineering opportunities and workflow from the business perspective for large-scale and/or highly-complex information technology systems and business processes. Leads the conduct of business analysis projects and may supervise lower-level IT analyst and technical staff. CLASSIFICATION STANDARDS : This is the second and highest level in the Information Technology (IT) Business Analyst Series. Positions allocable to this class typically report to an IT supervisor or manager and perform advanced analytical work related to large-scale and/or highly complex information technology systems and business processes. Incumbents apply a full range of foundational tools and methodologies of business analysis to carry out and oversee IT system development projects requiring analyzing and documenting business needs, facilitating elicitation of user requirements, documenting business requirements, verifying project deliverables; identifying business improvement opportunities and workflow from the business perspective, and facilitating effective communication between business and IT team members. Information Technology Business Analyst II is distinguished from Information Technology Business Analyst I in that the latter performs the more standard business analyses in relation to smaller-scale, less complex information technology systems and business processes. IT Business Analysts are distinguished from IT Project Managers in that the latter primarily plan and execute the development and implementation stages of a product or solution, whereas IT Business Analysts primarily evaluate and establish its business and technological requirements. Essential Job Functions DUTIES INCLUDE, BUT ARE NOT LIMITED TO: Prepares and plans a business case for IT projects by explaining complex concepts (e.g., case modeling, case narratives, conceptual data, functional specifications, processes) so that these can be understood by a variety of stakeholders; performing gap analysis; assisting stakeholders in identifying business problems, needs, functional requirements, and specifications; understanding stakeholders’ concerns and managing their expectations; and identifying potential benefits and metrics in order to establish realistic business objectives and expectations, as well as the scope of requirements with the full support of key stakeholders. Performs business analysis in relation to large-scale and/or highly complex information systems and business processes by applying foundational tools and methodologies (e.g., MS Visio, Strengths, Weaknesses, Opportunities, and Threats (SWOT), Business Process Modeling (BPM), Miro); adapting to changing demands; facilitating sessions with stakeholders for requirements discovery, problem investigation, and key group decisions; interpret and document stakeholder requests; and working with IT staff to help review and provide input for the design of the IT system from the business perspective and to resolve issues; developing quality requirements for a variety of contexts (e.g., solicitation documents, internal software development, business process re-engineering projects); and formulating recommended changes to business processes for optimization as well as documenting proposed changes in order to deliver consistent, effective, and quality business analysis. Supports implementation of governance, processes, and tools required to successfully manage requirements for systems development and implementation (e.g., initial requirements capture, requirements change management, traceability to testing and delivered functionality) by collaborating with various functional teams; developing templates; providing feedback to the governance team in order to promote consistency and uniformity. Participates in deployment of IT systems by assisting users in developing test cases, conducting testing, and documenting test results; assisting with organizing system training; and collaborating on IT project post- implementation review to evaluate the implemented system solution against business needs and benefits in order to ensure the deployed IT system is optimized for business use and realizes the anticipated benefits. Provides technical leadership to individuals performing business analysis by providing guidance for work products and performance in order to promote consistency and support business goals and objectives. For additional examples of job duties, refer to Los Angeles County's Information Technology Business Analyst II classification (Item #2587). Requirements SELECTION REQUIREMENTS: We are looking for an innovative and dedicated individual who has: Option I: A Bachelor’s degree * from an accredited college or university** in Computer Science, Management Information Systems, Business Administration, or a related field - AND - five (5) years of full-time, paid experience, gained within the previous ten (10) years, performing business*** or systems**** analysis in a centralized information technology organization.***** Option II: Eight (8) years of, full-time, paid experience, gained within the previous ten (10) years, performing business*** or systems**** analysis in a centralized information technology organization.***** A Bachelor’s degree* from an accredited college or university** in any field may substitute for up to two (2) years of the required experience. Option III: Two (2) years of full-time, paid experience gained within the previous ten (10) years at the level of the Los Angeles County class of Information Technology Business Analyst I .****** For all options an International Institute of Business Analysis Certified Business Analysis Professional (CBAP)* may be substituted for two (2) years of experience. SPECIAL REQUIREMENT INFORMATION : *In order to receive credit for any degree, such as a Bachelor's, or CBAP certification, you MUST include a legible photocopy of your official transcript(s) or official diploma/certification from the accredited institution which shows degree has been conferred and the area of specialization with your application at the time of filing or within fifteen (15) calendar days from the date of filing application. Your transcript(s), degree, or certification MUST indicate that you meet the Selection Requirements. If you are unable to attach the required documents, you may email them to ttcexams@ttc.lacounty.gov. Please include your name, exam number, and exam title. Applications submitted without the required documentation will be rejected as incomplete. For applicants with international transcript(s) or degree(s) , a report by an evaluation agency recognized by The National Association of Credential Evaluation Services or The Association of International Credential Evaluators, Inc. must be submitted at the time of filing or within fifteen (15) calendar days from the date of filing application. The report must confirm the U.S. degree equivalency. **Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. (AICE) . (See Accreditation Information under Employment Information) ***Business analysis is defined as understanding, documenting, and improving business processes and performing business process analysis in the context of IT systems. Common work products include business requirements specifications for IT systems, process diagrams, logical data models, and functional systems designs. ****Systems analysis is defined as applying knowledge of technology and current systems in the use of functional requirements and process designs to produced detailed technical designs specifying how the requirements will be implemented in application systems. *****Centralized IT organization is defined in the County of Los Angeles as that which is responsible, under the direction or guidance of the Chief Information Technology official (or at Sheriff Department, the coordinated executive command structure) for the department or major organization unit, for providing comprehensive IT services including analysis, design, acquisition, and/or development, implementation, maintenance, or support of information systems; and in which the work performed is in direct relationship to the IT requirements and initiatives of the department or major organization unit. ******Experience at the level of Information Technology Business Analyst I in the County of Los Angeles is defined as under general supervision, analyzes business needs and facilitates the elicitation of user requirements; documents and prioritizes business requirements; verifies the project deliverables; and identifies business reengineering opportunities and workflow from the business perspective for complex information technology systems and business processes. For additional examples of job duties, refer to Los Angeles County's Information Technology Business Analyst I classification (Item #2586). ENDORSEMENT OF COUNTY QUALIFICATIONS: Employees who wish to qualify using experience gained in county classifications that are not at the level of the classification listed above must provide verification of qualifying out-of-class experience by providing official documentation of additional responsibility bonus, out-of-class bonus, temporary assignment bonus or reclassification study with CEO Classification with your application at the time of filing or within fifteen (15) calendar days from the date of filing application. Employees do not need to submit such verification if they hold or have held a position at the level of the classification listed above. LICENSE: A valid California Class "C" Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS : Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Additional Information EXAMINATION CONTENT: This exam consists of TWO (2) parts: Part I : A multiple choice and/or simulation test, weighted 40% , assessing Professional Potential, Achievement, Coping with Uncertainty, Responsibility, Working to High Quality Standards, Willingness to Learn, Working Relationships, Analyzing Information, Learning Quickly, Generating New Ideas, Using Time Efficiently, Adapting to Change, and Deductive Reasoning. Candidates may be invited to participate in both Part I and II. However, only those that achieve a passing score of 70% or higher in Part I, will have Part II scored. Part II : A multiple choice and/or simulation test, weighted 60% , assessing Business Process, Diagramming and Modeling, Documentation, Joint Application Development, Methodologies and Tools, Project Development, Requirements Gathering, System Design, User Interface, Fundamental Systems Analysis Skills, Implementation and Support, Systems Analysis Tasks, Systems Design Tasks, and Technical Methods for Specifying Requirements. MULTIPLE CHOICE AND/OR SIMULATION ASSESSMENTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19 . Applicants must meet the Requirements and achieve a passing score of 70% or higher on each weighted part of the Examination in order to be placed on the Eligible List. After your assessment is completed and scored, our office will review your application to verify you have met the requirements as stated in the job posting. Only the names of candidates whose qualifications were verified will be shared with the hiring managers. If it is determined that you do not meet the requirements, you may receive a disqualification notice even after you have achieved a passing score on the exam or been placed on the eligible list. TRANSFER OF TEST COMPONENTS: Applicants who have taken identical components recently for other exams may have their scores automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test scores may be transferred. ADDITIONAL NOTES : Notice of Non-Acceptance and Final Result letters will be sent electronically to the email address provided on the application. Test scores cannot be given over the telephone. TEST PREPARATION: Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help you preparing for the test, we advise you to review all related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find A Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section. Additional online practice tests are available at https://www.shldirect.com/en-us/practice-tests/ . ELIGIBILITY INFORMATION: The names of candidates receiving a passing grade in the examination will be placed on the eligible list in the order of their score group for a period of twelve (12) months following the date of promulgation. VACANCY INFORMATION: The list of successful candidates created from this exam will be used to fill vacancies in the Department of Treasurer and Tax Collector, located at the Hall of Administration, 500 West Temple Street, Los Angeles, CA 90012. APPLICATION AND FILING INFORMATION: Applications must be filed online only. We must receive your application BEFORE 5:00 p.m., PT, deadline. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the "Apply" green button at the top right of this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of the last day of filling BEFORE 5:00 p.m. PT, deadline. You may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements to Qualify as listed on this job bulletin. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. All notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add the below email addresses to your email address book and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail: cpreciado@ttc.lacounty.gov lvargas@ttc.lacounty.gov ttcexams@ttc.lacounty.gov jmacam@hr.lacounty.gov info@governmentjobs.com talentcentral@shl.com noreply@proctoru.com donot-reply@amcatmail.com Applicants have the ability to opt out of emails from Los Angeles County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into www.governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. It is your responsibility to take the above steps to view correspondence. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component. T E STING ACCOMMODATION: If you require an accommodation to fairly compete in any part of the assessment process, let us know by contacting the Testing Accommodations Coordinator at ttcexams@ttc.lacounty.gov . You will be required to complete the Request for Reasonable Accommodation form as well as provide supporting documentation from a qualified professional justifying the requested accommodation(s). The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. IMPORTANT NOTES: ALL information included in the application materials is subject to VERIFICATION . We may reject your application at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION . Utilizing VERBIAGE from the CLASS SPECIFICATION and SELECTION REQUIREMENTS serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED . If you are unable to attach required documents, you may send by email to ttcexams@ttc.lacounty.gov at the time of filing or within fifteen (15) calendar days from the date of filing application. Please include your name, exam number, and title. Prime Variance Reports (PVRs), also known as Master Time Records, are not accepted, or required as part of the application process; this includes the selection interview and the background-check. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. DEPARTMENT CONTACT: TTC Exams/Recruitment DEPARTMENT CONTACT PHONE : (213) 974-2178 DEPARTMENT CONTACT EMAIL : ttcexams@ttc.lacounty.gov CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 ADA COORDINATOR PHONE: (213) 974-2178 TELETYPE PHONE: (800) 899-4099 ALTERNATE TELETYPE PHONE: (800) 897-0077 For detailed information, please click here Closing Date/Time: 7/5/2024 5:00 PM Pacific
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information With more than 10 million residents, Los Angeles County is the most populous county in the nation. As the largest employer in Southern California, over 112,000 employees in more than 36 Departments provide vital public services as diverse as law enforcement, property assessment, public health protection, water conservation, cultural activities and many more. Open Competitive Job Opportunity Exam Number : Y2594D-R Ready to join the County team? We are accepting applications starting Wednesday, September 1, 2021 at 8:00 AM (PT). This recruitment will remain open until the needs of the service are met and is subject to closure without notice. Apply to this posting and join our ever-growing and diverse workforce. We're seeking individuals that can: Lead highly specialized, integrated, complex information systems analysis to design, test, integrate, and implement one or more of the following Electronic Health Records (EHR) components: Registration, Admitting, Discharge, Transfer, (R/ADT) and Enterprise Master Patient Index (EMPI); Patient Acuity; Patient Scheduling; Nurse Scheduling; Time capture; training; clinical applications; or ancillary services applications such as lab, radiology, and pharmacy. Provides technical leadership in IT strategic planning, business automation planning, and business process improvements. Check Out Our Outstanding Benefits! Click here to see a list of employee benefits. Essential Job Functions Identifies user, functional, and technical requirements for information systems by conducting user interviews; performing workflow analysis; performing data analysis; identifying patterns in system and/or user errors; identifying roles and access privileges; testing the functionality of modules, components, and/or entire information systems; creating, reviewing and updating training materials; identifying and resolving potential problems, and assisting in the implementation and conversion project plans for new information systems and/or enhancements. Leads highly specialized complex information system analysis for an integrated system which includes designing, testing, training, IT project management, and implementation of various EHR modules including but not limited to: Registration, Scheduling, Lab, Radiology, and Pharmacy by conducting workflow data analysis, data mapping and integration sessions to support and enhance the enterprise electronic health record system that will provide patient care in a safe and efficient manner. Documents process flows and standardizes existing and future process flow improvements by conducting data collection and meetings with the subject matter experts to gain full understanding of system usability. Acts as a technical liaison between various stakeholders of information systems (e.g., users, departmental leaders, project managers, vendors, programmers) by serving as the point of contact with respect to information system-related projects and functions; providing and receiving information; and conveying the needs, requirements, and technical information of the parties involved to facilitate and/or interpret communication between various stakeholders. Coordinates information systems projects by collaborating with stakeholders of information systems (e.g., users, departmental leaders, project managers, vendors, programmers); monitoring progress on various assignments related to the project(s); providing management with status updates; using appropriate methods to ensure the completion and successful implementation, integration, transition, and/or efficiency of new information systems and/or information system enhancements. Monitors vendor performance by reviewing Statement of Works (SOWs), tracking project timelines, and reporting status to management. Provides orientation and/or technical training to various users by teaching functions, procedures, and processes of the electronic health record (EHR) system to provide individuals with the necessary information to operate, maintain, and/or support information systems. Supervises several subordinate Information Systems Analysts by performing a full range of administrative and supervisory tasks, which includes advising, motivating, training, supporting, coaching, mentoring, and disciplining employees; delegating assignments to subordinate staff; monitoring, reviewing, and evaluating employees’ work products and performance; monitoring adherence to project plans and delivery schedules; and conducting staff meetings to ensure that quality service is delivered in a timely and productive manner, supports business goals and objectives, and complies with countywide and departmental policies and procedures. Supervises a technical team by providing technical guidance and oversight on routine to complex projects, assignments, and issues related to information systems analysis and makes decisions in the absence of other supervisory staff (equivalent level classification) as needed. Requirements SELECTION REQUIREMENTS: Option I: Graduation from an accredited* institution with a bachelor's degree in Computer Science, Information Technology, or a related field, AND four (4) years within the last six (6) years of progressively more responsible,** full-time experience in a centralized healthcare related information technology organization*** with knowledge and experience in healthcare related systems**** at a medium-to-large public or private healthcare organization***** performing information systems analysis and design for complex systems.****** Option II: Two (2) years within the last three (3) years of experience at the level of Los Angeles County's class of Senior Information Systems Analyst******* with knowledge and experience in healthcare related systems**** in a centralized healthcare related information technology organization.*** Option III: Five (5) years within the last six (6) years of progressively responsible,** full-time experience in a centralized healthcare related information technology organization*** with knowledge and experience in healthcare related systems**** at a medium-to-large public or private healthcare organization***** performing information systems analysis and design for complex systems.****** License: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Physical Class: 2-Light. Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. Special Requirement Information: * In order to receive credit for a Bachelor's or higher degree, you mu st provide at the time of filing or within seven (7) calendar days from the last day of filing a legible copy of your official diploma/transcripts/letter from an accredited institution that shows the area of specialization. If you are unable to attach the required documents, you must email them to jmacam @hr.lacounty.gov. Please include exam number and exam title in your email. Applications received without proof of the required degree(s) will not be considered as meeting the stated requirements under Option I. For more information regarding education, please see the Employment Information document on the LA County Jobs website. **Progressively responsible experience is defined as is a significant increase in the complexity and the scope of responsibility. *** Centralized healthcare related IT organization is defined as a unit or department that provides comprehensive IT services such as analysis, design, acquisition, development, implementation, maintenance, and/or support of information systems, under the direction or guidance of the organization’s Chief IT official in a healthcare related IT organization . ****Healthcare related systems includes: Registration, Admitting, Discharge, Transfer (R/ADT), Patient Scheduling (PS), Training, clinical applications, ancillary services applications such as lab, radiology, and pharmacy; performing information systems analysis, design, development, testing, implementation, and maintenance of large complex enterprise application (clinic and/or financial) systems. *****Medium to large healthcare organization is defined as a healthcare organization with more than one site and/or more than one set of clinical services and a hospital, such as a hospital or Ambulatory Care Network. ******Complex systems is defined as having experience in more than one healthcare functional solution (i.e., registration, scheduling, lab, rad, pharmacy, OR, ambulatory, practice management, maternal-fetal, ED, urgent care, cardiology, Behavioral Health, Rehab, Health Information Exchange, revenue cycle, HIM, population health, care management) *******Experience at the level of the Los Angeles County's class of Senior Information Systems Analyst is defined as, responsible for and provides specialized information systems analysis, including the definition of user requirements, feasibility studies, design, program specifications, testing, and implementation. For a complete description of the class specification, please click on the title hyperlink. APPLICANTS MUST MEET THE SELECTION REQUIREMENTS AT THE TIME OF FILING. NO WITHHOLD IS ALLOWED FOR THIS EXAMINATION. Desirable Qualifications: Certification* from the Project Management Institute (PMI) as a Project Management Professional (PMP). Experience in support of EHR/EMR (Electronic Medical Record) modules/applications. Experience in leading one or more technical teams completing the EHR/EMR implementation support such as the Cerner Millennium System. Experience in Enterprise Master Patient Index (EMPI) related systems. Additional Information Our Assessment Process: Once we determine that you meet the requirements, we will invite you to participate in the following two (2) parts: Part 1: M ultiple-choice and/or simulation assessments weighted at 50% measuring Deductive Reasoning, Deciding and Initiating Action, Working with People, Persuading and Influencing, Planning and Organizing, and Delivering Results and Meeting Customer Expectations. Applicant may be invited to participate in both Part I and II. However, only those that achieve a passing score of 70% or higher in Part I, will have Part II scored. Part 2: M ultiple-choice and/or simulation assessments weighted at 50% measuring three Professional/Technical Knowledge areas: Project Management, covering the following topics: Project Communications Management, Project Cost Management, Project Human Resource Management, Project Management Characteristics, Project Management Methodologies, Project Procurement Management, Project Quality Management, Project Risk Management, Project Scope Management, Project Stakeholder Management and Project Time Management. ITIL (Information Technology Infrastructure Library), covering the following topics: Knowledge of Capacity Management, Change Management, and Problem Management. Software Business Analysis, covering the following topics: Business Process, Diagramming and Modeling, Documentation, Joint Application Development, Methodologies and Tools, Project Development, Requirements Gathering, System Design and User Interface. THE MULTIPLE-CHOICE AND/OR SIMULATION ASSESSMENT(S) IS NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. Applicants must meet the requirements and achieve a passing score of 70% or higher on each part of the examination in order to be placed on the eligible register. Multiple choice and/or simulation assessment(s) scores cannot be given over the phone. For additional exam information, click here . Anti-Racism, Diversity, and Inclusion (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Fair Chance Initiative: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . COVID-19 Vaccination All County workforce members must be fully vaccinated against COVID-19 as a condition of employment. Successful candidates for this position will be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. Testing Accommodation If you require an accommodation to fairly compete in any part of the assessment process, let us know by contacting the Testing Accommodation Coordinator at TestingAccommodations@hr.lacounty.gov . You will be required to complete the Request for Reasonable Accommodation form as well as supporting documentation from a qualified professional justifying the requested accommodation(s). The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. If you have additional questions regarding this job bulletin, please contact us at the following information: ADA Coordinator Email: TestingAccommodations@hr.lacounty.gov ADA Coordinator Phone: 213-738-2084 Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 California Relay Services Phone: (800) 735-2922 Department Contact Name: Janice Macam Department Contact Email: jmacam@hr.lacounty.gov. Department Contact Phone: (213) 738-3579 For detailed information, please click here Closing Date/Time: Continuous
Apr 22, 2024
Full Time
Position/Program Information With more than 10 million residents, Los Angeles County is the most populous county in the nation. As the largest employer in Southern California, over 112,000 employees in more than 36 Departments provide vital public services as diverse as law enforcement, property assessment, public health protection, water conservation, cultural activities and many more. Open Competitive Job Opportunity Exam Number : Y2594D-R Ready to join the County team? We are accepting applications starting Wednesday, September 1, 2021 at 8:00 AM (PT). This recruitment will remain open until the needs of the service are met and is subject to closure without notice. Apply to this posting and join our ever-growing and diverse workforce. We're seeking individuals that can: Lead highly specialized, integrated, complex information systems analysis to design, test, integrate, and implement one or more of the following Electronic Health Records (EHR) components: Registration, Admitting, Discharge, Transfer, (R/ADT) and Enterprise Master Patient Index (EMPI); Patient Acuity; Patient Scheduling; Nurse Scheduling; Time capture; training; clinical applications; or ancillary services applications such as lab, radiology, and pharmacy. Provides technical leadership in IT strategic planning, business automation planning, and business process improvements. Check Out Our Outstanding Benefits! Click here to see a list of employee benefits. Essential Job Functions Identifies user, functional, and technical requirements for information systems by conducting user interviews; performing workflow analysis; performing data analysis; identifying patterns in system and/or user errors; identifying roles and access privileges; testing the functionality of modules, components, and/or entire information systems; creating, reviewing and updating training materials; identifying and resolving potential problems, and assisting in the implementation and conversion project plans for new information systems and/or enhancements. Leads highly specialized complex information system analysis for an integrated system which includes designing, testing, training, IT project management, and implementation of various EHR modules including but not limited to: Registration, Scheduling, Lab, Radiology, and Pharmacy by conducting workflow data analysis, data mapping and integration sessions to support and enhance the enterprise electronic health record system that will provide patient care in a safe and efficient manner. Documents process flows and standardizes existing and future process flow improvements by conducting data collection and meetings with the subject matter experts to gain full understanding of system usability. Acts as a technical liaison between various stakeholders of information systems (e.g., users, departmental leaders, project managers, vendors, programmers) by serving as the point of contact with respect to information system-related projects and functions; providing and receiving information; and conveying the needs, requirements, and technical information of the parties involved to facilitate and/or interpret communication between various stakeholders. Coordinates information systems projects by collaborating with stakeholders of information systems (e.g., users, departmental leaders, project managers, vendors, programmers); monitoring progress on various assignments related to the project(s); providing management with status updates; using appropriate methods to ensure the completion and successful implementation, integration, transition, and/or efficiency of new information systems and/or information system enhancements. Monitors vendor performance by reviewing Statement of Works (SOWs), tracking project timelines, and reporting status to management. Provides orientation and/or technical training to various users by teaching functions, procedures, and processes of the electronic health record (EHR) system to provide individuals with the necessary information to operate, maintain, and/or support information systems. Supervises several subordinate Information Systems Analysts by performing a full range of administrative and supervisory tasks, which includes advising, motivating, training, supporting, coaching, mentoring, and disciplining employees; delegating assignments to subordinate staff; monitoring, reviewing, and evaluating employees’ work products and performance; monitoring adherence to project plans and delivery schedules; and conducting staff meetings to ensure that quality service is delivered in a timely and productive manner, supports business goals and objectives, and complies with countywide and departmental policies and procedures. Supervises a technical team by providing technical guidance and oversight on routine to complex projects, assignments, and issues related to information systems analysis and makes decisions in the absence of other supervisory staff (equivalent level classification) as needed. Requirements SELECTION REQUIREMENTS: Option I: Graduation from an accredited* institution with a bachelor's degree in Computer Science, Information Technology, or a related field, AND four (4) years within the last six (6) years of progressively more responsible,** full-time experience in a centralized healthcare related information technology organization*** with knowledge and experience in healthcare related systems**** at a medium-to-large public or private healthcare organization***** performing information systems analysis and design for complex systems.****** Option II: Two (2) years within the last three (3) years of experience at the level of Los Angeles County's class of Senior Information Systems Analyst******* with knowledge and experience in healthcare related systems**** in a centralized healthcare related information technology organization.*** Option III: Five (5) years within the last six (6) years of progressively responsible,** full-time experience in a centralized healthcare related information technology organization*** with knowledge and experience in healthcare related systems**** at a medium-to-large public or private healthcare organization***** performing information systems analysis and design for complex systems.****** License: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Physical Class: 2-Light. Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. Special Requirement Information: * In order to receive credit for a Bachelor's or higher degree, you mu st provide at the time of filing or within seven (7) calendar days from the last day of filing a legible copy of your official diploma/transcripts/letter from an accredited institution that shows the area of specialization. If you are unable to attach the required documents, you must email them to jmacam @hr.lacounty.gov. Please include exam number and exam title in your email. Applications received without proof of the required degree(s) will not be considered as meeting the stated requirements under Option I. For more information regarding education, please see the Employment Information document on the LA County Jobs website. **Progressively responsible experience is defined as is a significant increase in the complexity and the scope of responsibility. *** Centralized healthcare related IT organization is defined as a unit or department that provides comprehensive IT services such as analysis, design, acquisition, development, implementation, maintenance, and/or support of information systems, under the direction or guidance of the organization’s Chief IT official in a healthcare related IT organization . ****Healthcare related systems includes: Registration, Admitting, Discharge, Transfer (R/ADT), Patient Scheduling (PS), Training, clinical applications, ancillary services applications such as lab, radiology, and pharmacy; performing information systems analysis, design, development, testing, implementation, and maintenance of large complex enterprise application (clinic and/or financial) systems. *****Medium to large healthcare organization is defined as a healthcare organization with more than one site and/or more than one set of clinical services and a hospital, such as a hospital or Ambulatory Care Network. ******Complex systems is defined as having experience in more than one healthcare functional solution (i.e., registration, scheduling, lab, rad, pharmacy, OR, ambulatory, practice management, maternal-fetal, ED, urgent care, cardiology, Behavioral Health, Rehab, Health Information Exchange, revenue cycle, HIM, population health, care management) *******Experience at the level of the Los Angeles County's class of Senior Information Systems Analyst is defined as, responsible for and provides specialized information systems analysis, including the definition of user requirements, feasibility studies, design, program specifications, testing, and implementation. For a complete description of the class specification, please click on the title hyperlink. APPLICANTS MUST MEET THE SELECTION REQUIREMENTS AT THE TIME OF FILING. NO WITHHOLD IS ALLOWED FOR THIS EXAMINATION. Desirable Qualifications: Certification* from the Project Management Institute (PMI) as a Project Management Professional (PMP). Experience in support of EHR/EMR (Electronic Medical Record) modules/applications. Experience in leading one or more technical teams completing the EHR/EMR implementation support such as the Cerner Millennium System. Experience in Enterprise Master Patient Index (EMPI) related systems. Additional Information Our Assessment Process: Once we determine that you meet the requirements, we will invite you to participate in the following two (2) parts: Part 1: M ultiple-choice and/or simulation assessments weighted at 50% measuring Deductive Reasoning, Deciding and Initiating Action, Working with People, Persuading and Influencing, Planning and Organizing, and Delivering Results and Meeting Customer Expectations. Applicant may be invited to participate in both Part I and II. However, only those that achieve a passing score of 70% or higher in Part I, will have Part II scored. Part 2: M ultiple-choice and/or simulation assessments weighted at 50% measuring three Professional/Technical Knowledge areas: Project Management, covering the following topics: Project Communications Management, Project Cost Management, Project Human Resource Management, Project Management Characteristics, Project Management Methodologies, Project Procurement Management, Project Quality Management, Project Risk Management, Project Scope Management, Project Stakeholder Management and Project Time Management. ITIL (Information Technology Infrastructure Library), covering the following topics: Knowledge of Capacity Management, Change Management, and Problem Management. Software Business Analysis, covering the following topics: Business Process, Diagramming and Modeling, Documentation, Joint Application Development, Methodologies and Tools, Project Development, Requirements Gathering, System Design and User Interface. THE MULTIPLE-CHOICE AND/OR SIMULATION ASSESSMENT(S) IS NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. Applicants must meet the requirements and achieve a passing score of 70% or higher on each part of the examination in order to be placed on the eligible register. Multiple choice and/or simulation assessment(s) scores cannot be given over the phone. For additional exam information, click here . Anti-Racism, Diversity, and Inclusion (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Fair Chance Initiative: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . COVID-19 Vaccination All County workforce members must be fully vaccinated against COVID-19 as a condition of employment. Successful candidates for this position will be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. Testing Accommodation If you require an accommodation to fairly compete in any part of the assessment process, let us know by contacting the Testing Accommodation Coordinator at TestingAccommodations@hr.lacounty.gov . You will be required to complete the Request for Reasonable Accommodation form as well as supporting documentation from a qualified professional justifying the requested accommodation(s). The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. If you have additional questions regarding this job bulletin, please contact us at the following information: ADA Coordinator Email: TestingAccommodations@hr.lacounty.gov ADA Coordinator Phone: 213-738-2084 Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 California Relay Services Phone: (800) 735-2922 Department Contact Name: Janice Macam Department Contact Email: jmacam@hr.lacounty.gov. Department Contact Phone: (213) 738-3579 For detailed information, please click here Closing Date/Time: Continuous
CA DEPARTMENT OF JUSTICE
Sacramento, California, United States
Job Description and Duties Under the general direction of the Firearms Information Technology Systems Modernization (FITSM) Unit, Staff Services Manager (SSM) I, the Crime Analyst (CA) II is the business subject matter generalist on background related processes. The position requires knowledge of the firearm and/or ammunition eligibility check process and the applicable databases used by the Bureau of Firearms (BOF) Regulatory staff in the performance of their duties. The CA II is responsible for reviewing technical specification documents, comparing functional requirements to business rules, business process documents, and workflow diagrams to identify and document discrepancies and omissions pertaining to the BOF’s Regulatory background process; acting as the subject-matter generalist, demonstrating the knowledge of the work performed by the various Regulatory programs within the BOF; providing recommendations on system enhancements to improve upon the current databases used by the bureau staff; and assisting with the development, testing, and implementation of system enhancements. The CA II will be tasked with ensuring proposed system updates are in compliance with mandated reporting requirements and timeframes and align with the approved FITSM project objectives, scope, program strategic plan, and enterprise roadmap. Must be able to work independently and demonstrate discretion and flexibility. The CA II will be required on occasion to work overtime, which may include weekends and holidays. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Minimum Requirements You will find the Minimum Requirements in the Class Specification. CRIME ANALYST II Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-434569 Position #(s): 420-510-0110-016 Working Title: Crime Analyst II Classification: CRIME ANALYST II $4,987.00 - $6,441.00 # of Positions: 1 Work Location: Sacramento County Telework: In Office Job Type: Permanent, Full Time Work Week: Monday-Friday Department Information This position is located in the Division of Law Enforcement, Bureau of Firearms. Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the department, please visit the Attorney General’s website at the www.oag.ca.gov . Special Requirements The position(s) require(s) a Background Investigation be cleared prior to being hired. Clearly indicate the Job Control (JC-434569) and the title of this position in the "Examination or Job Title(s) For Which You Are Applying" section located on the first page of your State Application. Do not submit the “Equal Employment Opportunity” questionnaire (page 5) with your completed State Application (STD. 678). This page is for examination use only. A background check will be required. A fingerprint check will be required. If interested in this position, please apply and List/Transfer eligibility will be verified. Failure to submit the required application documents may result in the disqualification of your application. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 6/18/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Nancy Vang - DLE/OC - Personnel Services Unit - JC-434569 1300 I Street Suite 1140 Sacramento , CA 95814 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Nancy Vang - DLE/OC - Personnel Services Unit - JC-434569 1300 I Street Suite 1140 Sacramento , CA 95814 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - A Statement of Qualifications (SOQ) is REQUIRED and must be submitted with your application to be considered for this position. Please refer to the Statement of Qualifications section below for instructions on how to complete the SOQ. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Knowledge of: data reporting procedures, requirements, statutes, and regulations in order to identify problems and develop solutions; knowledge of auditing principles and methods to verify compliance with various federal, state, and local statutes and regulations; functions and organization of various agencies in the criminal justice system; and firearms and ammunition eligibility check processes and the applicable databases used by Bureau of Firearms enforcement staff. Ability to: determine the needs of a specialized work unit; facilitate information sharing; apply creative thinking; conduct needs assessment to identify specific requirements; collect, research, and evaluate various program operations; develop, prepare, and present analytical and statistical reports; reason logically and creatively and utilize a variety of analytical techniques to resolve complex problems; develop and evaluate alternatives; analyze data and present ideas and information effectively both orally and in writing; consult with and advise administrators or other interested parties on a wide variety of subject-matter ideas; gain and maintain the confidence and cooperation of those contacted during the course of work; and coordinate the work of others. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Hiring Unit Contact: Nancy Vang (916) 210-6735 nancy.vang@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Statement of Qualifications A Statement of Qualifications (SOQ) is required. To be considered for the position, applicants must submit a SOQ along with their application. The SOQ is a narrative discussion of how your education, training, experience, and skills qualifies you for the position. The SOQ serves as documentation of each applicant's ability to present information clearly and concisely in writing. SOQs must be no more than one (1) page in length, and typed using no less than 12 point Arial font. Timely Filing of Applications Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 6/18/2024
Jun 04, 2024
Full Time
Job Description and Duties Under the general direction of the Firearms Information Technology Systems Modernization (FITSM) Unit, Staff Services Manager (SSM) I, the Crime Analyst (CA) II is the business subject matter generalist on background related processes. The position requires knowledge of the firearm and/or ammunition eligibility check process and the applicable databases used by the Bureau of Firearms (BOF) Regulatory staff in the performance of their duties. The CA II is responsible for reviewing technical specification documents, comparing functional requirements to business rules, business process documents, and workflow diagrams to identify and document discrepancies and omissions pertaining to the BOF’s Regulatory background process; acting as the subject-matter generalist, demonstrating the knowledge of the work performed by the various Regulatory programs within the BOF; providing recommendations on system enhancements to improve upon the current databases used by the bureau staff; and assisting with the development, testing, and implementation of system enhancements. The CA II will be tasked with ensuring proposed system updates are in compliance with mandated reporting requirements and timeframes and align with the approved FITSM project objectives, scope, program strategic plan, and enterprise roadmap. Must be able to work independently and demonstrate discretion and flexibility. The CA II will be required on occasion to work overtime, which may include weekends and holidays. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Minimum Requirements You will find the Minimum Requirements in the Class Specification. CRIME ANALYST II Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-434569 Position #(s): 420-510-0110-016 Working Title: Crime Analyst II Classification: CRIME ANALYST II $4,987.00 - $6,441.00 # of Positions: 1 Work Location: Sacramento County Telework: In Office Job Type: Permanent, Full Time Work Week: Monday-Friday Department Information This position is located in the Division of Law Enforcement, Bureau of Firearms. Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the department, please visit the Attorney General’s website at the www.oag.ca.gov . Special Requirements The position(s) require(s) a Background Investigation be cleared prior to being hired. Clearly indicate the Job Control (JC-434569) and the title of this position in the "Examination or Job Title(s) For Which You Are Applying" section located on the first page of your State Application. Do not submit the “Equal Employment Opportunity” questionnaire (page 5) with your completed State Application (STD. 678). This page is for examination use only. A background check will be required. A fingerprint check will be required. If interested in this position, please apply and List/Transfer eligibility will be verified. Failure to submit the required application documents may result in the disqualification of your application. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 6/18/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Nancy Vang - DLE/OC - Personnel Services Unit - JC-434569 1300 I Street Suite 1140 Sacramento , CA 95814 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Nancy Vang - DLE/OC - Personnel Services Unit - JC-434569 1300 I Street Suite 1140 Sacramento , CA 95814 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - A Statement of Qualifications (SOQ) is REQUIRED and must be submitted with your application to be considered for this position. Please refer to the Statement of Qualifications section below for instructions on how to complete the SOQ. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Knowledge of: data reporting procedures, requirements, statutes, and regulations in order to identify problems and develop solutions; knowledge of auditing principles and methods to verify compliance with various federal, state, and local statutes and regulations; functions and organization of various agencies in the criminal justice system; and firearms and ammunition eligibility check processes and the applicable databases used by Bureau of Firearms enforcement staff. Ability to: determine the needs of a specialized work unit; facilitate information sharing; apply creative thinking; conduct needs assessment to identify specific requirements; collect, research, and evaluate various program operations; develop, prepare, and present analytical and statistical reports; reason logically and creatively and utilize a variety of analytical techniques to resolve complex problems; develop and evaluate alternatives; analyze data and present ideas and information effectively both orally and in writing; consult with and advise administrators or other interested parties on a wide variety of subject-matter ideas; gain and maintain the confidence and cooperation of those contacted during the course of work; and coordinate the work of others. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Hiring Unit Contact: Nancy Vang (916) 210-6735 nancy.vang@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Statement of Qualifications A Statement of Qualifications (SOQ) is required. To be considered for the position, applicants must submit a SOQ along with their application. The SOQ is a narrative discussion of how your education, training, experience, and skills qualifies you for the position. The SOQ serves as documentation of each applicant's ability to present information clearly and concisely in writing. SOQs must be no more than one (1) page in length, and typed using no less than 12 point Arial font. Timely Filing of Applications Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 6/18/2024
Sacramento County, CA
Sacramento, California, United States
The Position Come join one of Forbes Magazine's Best Employers ! This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 03/20/24, 6/18/24, 9/18/24, 12/18/24 Level 1 - $6,721.62- $8,579.92/month Level 2 - $7,464.58 - $9,526.50/month Performs professional and technical duties analyzing and translating departments' business requirement into system deployment related to the enterprise resource planning or other departmental business systems. Incumbents perform duties related to Business Systems Analysis. The Information Technology (IT) Business Systems Analyst Level I/II is a single class with two salary levels. Positions in this class are flexibly staffed and the level at which appointments are made is at the discretion of the appointing authority. Examples of Knowledge and Abilities Knowledge of General operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information technology systems program Principles, methods and techniques used in designing, developing, testing, implementing, and maintaining computer software systems Software systems development lifecycle Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity Basic project management principles and techniques such as organizing and managing a project, developing schedules, identifying critical paths, and breaking down a project into individual tasks Structured analysis and database concepts Computer hardware and software systems similar to those being used by Sacramento County Tools and equipment used in testing the functionality of computer applications Principles and practices of troubleshooting computer software problems Principles, practices, and techniques of providing quality customer service Methods and techniques of developing and presenting technical documentation and training materials Principles and practices of record keeping Modern office procedures, methods and equipment Information system development lifecycle and design principles using flowcharting techniques and prototype development tools Basic principles and practices of business operations and work flow analysis Business planning process Test plan and test case development and use ERP systems or other enterprise or other departmental business systems such as, but not limited to, SAP, PeopleSoft, Oracle, Baan, J.D. Edwards, and CalWIN ERP or other enterprise or other departmental business system software and module configuration Application software including presentation, spreadsheet and word processing applications Business systems applications in finance, materials management (logistics) and/or human resources Methods of developing business process specifications Procedures and methods for testing business functions within ERP or other enterprise or other departmental business systems Principles and practices of producing effective project documentation including business functions and technical ERP or other enterprise or other departmental business systems and processes Principles of public administration, organization and management, business information systems, and practices Customers' current business processes Time management and organizational skills Project management techniques Ability to Recognize problems; gather, analyze and evaluate data and information in order to reason logically; draw valid conclusions; take appropriate actions and/or make appropriate recommendations Research, design, implement and maintain various software technology solutions, including new technology, in order to improve County processes or services Communicate technical information to a wide variety of users Interpret and explain pertinent County and Department policies and procedures Explain the values and limitations of services requested Recognize that changes made on a local level can affect services and equipment at the system wide level and take appropriate precautions Plan, organize, and prioritize multiple projects/assignments to ensure that deadlines are met Understand and utilize specialized technology terminology Interpret and apply technical information pertaining to computer and network systems Adapt quickly to changes in policies, procedures, assignments and work locations Communicate effectively, both verbally and in writing Establish and maintain effective working relationships with those encountered during the course of the work; promote and maintain a team environment Prepare and maintain documentation for procedures, processes, and tables related to area of assignment Read, comprehend, apply, and retain technical publications and documentation Conduct business process and needs analysis and propose technology solutions Develop information system designs, flow charts, report layouts and screen designs Use troubleshooting and analytical skills Apply technical competency with strong computer skills Understand the attitudes and perspectives of supervisors, co-workers, and customers Use appropriate interpersonal style and approach to ensure team cohesiveness and cooperation Communicate effectively verbally and in writing Utilize time management skills and multi-tasking capabilities Analyze, evaluate and integrate business processes and procedures Apply creative thinking and problem solving in the methods of ERP or other enterprise or other departmental business systems Analyze complex business problems and develop appropriate solutions Work independently within established guidelines Develop and document business and technical enterprise processes, functions and procedures Work effectively in a diversified team; guiding and supporting project team members Handle multiple and parallel projects of an ERP or other enterprise systems nature Employment Qualifications Minimum Qualifications Either: 1. A Bachelor's Degree or higher from an accredited college or university in Management Information Systems, Information Technology, Computer Science, Business Administration, Accounting, Finance, Human Resources, Industrial Organizational Psychology, Materials Management or other field closely related to the intent of the class. Or: 2. Four (4) years of full-time paid technical experience in the fields of business systems analysis, applications development/implementation, programming, testing in an enterprise application, database administration/analysis, and/or application and business process support. Or: 3. Four (4) years of full-time, paid experience in Sacramento County service providing user support in technology; system, software/application and legacy troubleshooting; problem resolution; review of business processes and communication of user requirements/problems to a vendor or statewide system. Note: Education from an accredited college or university with major course work in Management Information Systems, Information Technology, Computer Science, Business Administration, Accounting, Finance, Human Resources, Industrial Organizational Psychology, Materials Management or other field closely related to the intent of the class, may be substituted for the required experience listed in on a year-for-year basis; 30 semester units (45 quarter units) equal one year of experience. Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Some positions in this class may require the incumbent to be able to: Distinguish between different colors. Lift equipment that weighs up to 50 pounds. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class may require the incumbent to: Work weekends, holidays, and non-routine hours. Travel occasionally. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Applicants requesting reasonable accommodations during employment examinations: For more information, please review the Job Applicant Exam Reasonable Accommodation Information and submit an Employment Exam Reasonable Accommodation Online Request Form . EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: Continuous
May 01, 2024
The Position Come join one of Forbes Magazine's Best Employers ! This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 03/20/24, 6/18/24, 9/18/24, 12/18/24 Level 1 - $6,721.62- $8,579.92/month Level 2 - $7,464.58 - $9,526.50/month Performs professional and technical duties analyzing and translating departments' business requirement into system deployment related to the enterprise resource planning or other departmental business systems. Incumbents perform duties related to Business Systems Analysis. The Information Technology (IT) Business Systems Analyst Level I/II is a single class with two salary levels. Positions in this class are flexibly staffed and the level at which appointments are made is at the discretion of the appointing authority. Examples of Knowledge and Abilities Knowledge of General operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information technology systems program Principles, methods and techniques used in designing, developing, testing, implementing, and maintaining computer software systems Software systems development lifecycle Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity Basic project management principles and techniques such as organizing and managing a project, developing schedules, identifying critical paths, and breaking down a project into individual tasks Structured analysis and database concepts Computer hardware and software systems similar to those being used by Sacramento County Tools and equipment used in testing the functionality of computer applications Principles and practices of troubleshooting computer software problems Principles, practices, and techniques of providing quality customer service Methods and techniques of developing and presenting technical documentation and training materials Principles and practices of record keeping Modern office procedures, methods and equipment Information system development lifecycle and design principles using flowcharting techniques and prototype development tools Basic principles and practices of business operations and work flow analysis Business planning process Test plan and test case development and use ERP systems or other enterprise or other departmental business systems such as, but not limited to, SAP, PeopleSoft, Oracle, Baan, J.D. Edwards, and CalWIN ERP or other enterprise or other departmental business system software and module configuration Application software including presentation, spreadsheet and word processing applications Business systems applications in finance, materials management (logistics) and/or human resources Methods of developing business process specifications Procedures and methods for testing business functions within ERP or other enterprise or other departmental business systems Principles and practices of producing effective project documentation including business functions and technical ERP or other enterprise or other departmental business systems and processes Principles of public administration, organization and management, business information systems, and practices Customers' current business processes Time management and organizational skills Project management techniques Ability to Recognize problems; gather, analyze and evaluate data and information in order to reason logically; draw valid conclusions; take appropriate actions and/or make appropriate recommendations Research, design, implement and maintain various software technology solutions, including new technology, in order to improve County processes or services Communicate technical information to a wide variety of users Interpret and explain pertinent County and Department policies and procedures Explain the values and limitations of services requested Recognize that changes made on a local level can affect services and equipment at the system wide level and take appropriate precautions Plan, organize, and prioritize multiple projects/assignments to ensure that deadlines are met Understand and utilize specialized technology terminology Interpret and apply technical information pertaining to computer and network systems Adapt quickly to changes in policies, procedures, assignments and work locations Communicate effectively, both verbally and in writing Establish and maintain effective working relationships with those encountered during the course of the work; promote and maintain a team environment Prepare and maintain documentation for procedures, processes, and tables related to area of assignment Read, comprehend, apply, and retain technical publications and documentation Conduct business process and needs analysis and propose technology solutions Develop information system designs, flow charts, report layouts and screen designs Use troubleshooting and analytical skills Apply technical competency with strong computer skills Understand the attitudes and perspectives of supervisors, co-workers, and customers Use appropriate interpersonal style and approach to ensure team cohesiveness and cooperation Communicate effectively verbally and in writing Utilize time management skills and multi-tasking capabilities Analyze, evaluate and integrate business processes and procedures Apply creative thinking and problem solving in the methods of ERP or other enterprise or other departmental business systems Analyze complex business problems and develop appropriate solutions Work independently within established guidelines Develop and document business and technical enterprise processes, functions and procedures Work effectively in a diversified team; guiding and supporting project team members Handle multiple and parallel projects of an ERP or other enterprise systems nature Employment Qualifications Minimum Qualifications Either: 1. A Bachelor's Degree or higher from an accredited college or university in Management Information Systems, Information Technology, Computer Science, Business Administration, Accounting, Finance, Human Resources, Industrial Organizational Psychology, Materials Management or other field closely related to the intent of the class. Or: 2. Four (4) years of full-time paid technical experience in the fields of business systems analysis, applications development/implementation, programming, testing in an enterprise application, database administration/analysis, and/or application and business process support. Or: 3. Four (4) years of full-time, paid experience in Sacramento County service providing user support in technology; system, software/application and legacy troubleshooting; problem resolution; review of business processes and communication of user requirements/problems to a vendor or statewide system. Note: Education from an accredited college or university with major course work in Management Information Systems, Information Technology, Computer Science, Business Administration, Accounting, Finance, Human Resources, Industrial Organizational Psychology, Materials Management or other field closely related to the intent of the class, may be substituted for the required experience listed in on a year-for-year basis; 30 semester units (45 quarter units) equal one year of experience. Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Some positions in this class may require the incumbent to be able to: Distinguish between different colors. Lift equipment that weighs up to 50 pounds. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class may require the incumbent to: Work weekends, holidays, and non-routine hours. Travel occasionally. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Applicants requesting reasonable accommodations during employment examinations: For more information, please review the Job Applicant Exam Reasonable Accommodation Information and submit an Employment Exam Reasonable Accommodation Online Request Form . EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: Continuous
The Napa Valley Internationally known for its fine wines exciting restaurants and world-class resorts, is home to 140,000 residents who share a strong sense of community and a legacy of preserving and protecting our rich agricultural heritage. Located in the heart of California's preeminent wine region, the Napa Valley is also part of the dynamic San Francisco Bay Metropolitan Area. With its sunny Mediterranean climate and proximity to the mountains and ocean, the Valley offers residents easy access to virtually unlimited shopping, dining, cultural and recreational opportunities. The Napa Valley's strategic location, natural and cultural resources, history of responsible land use planning and attractive quality of life provide the ideal mix of small town living and big city amenities. Napa County as an Employer As an organization, the County is dedicated to improving the lives of our citizens and reflecting the best of the community's values: Respect, Accountability, Dedication, Integrity and Innovation. Learn more HERE . The Position This recruitment is being conducted to fill one full-time vacancy for the classification of Information Systems Specialist II in the Information Technology Services (ITS) Department, a Division of the County Executive Office, at Napa County. The list established by this recruitment may also be used to fill future full-time, part-time, limited term, and extra help vacancies for up to one year. About the Position: Annual Salary Range: $99,424.00 (Step 1) - $119,059.20 (Step 5) View Summary of the benefits package fo r Public Service Employee Unit Benefits Summary HERE We're seeking an Information Systems Specialist - Business Analyst to join the Customer Relationship Management (CRM) team! The incumbent will be dedicated to criminal justice departments and will oversee their application portfolio, provide Tier 2 support, and work on business process improvement initiatives . The incumbent will also serve as Product Owner for the primary mission-critical application , CJNet . CJNet is a comprehensive management system used by all criminal justice departments . It was created and is maintained by Napa County ITS developers. The ideal candidate will have business process analysis experience, criminal justice administration experience and a good understanding of information technology along with excellent communication skills . However, candidates who are strong in any of these three areas with the ability to learn the other two will be considered. The ideal candidate will be able to: Meet with department managers, decision makers, system owners, and end users to define business and operations requirements, document requirements as features and work items in Azure DevOps , test completed work items , and manage the work item backlog in coordination with the Scrum Master and Development Team . Triage Help Desk tickets related to Criminal Justice, resolve those tickets within their skillset and refer the remaining tickets to the appropriate product teams. Conduct quarterly meetings with departmental managers to convey the status of current projects, develop future project plans, and communicate ITS initiatives. Manage the application portfolio of assigned departments, provide Tier 2 support for departmental application issues, and coordinate installations and upgrades. Serve as the primary liaison between ITS and assigned departments and build strong relationships with key departmental staff. Collaborate directly with departments, vendors, and/or ITS teams on the planning, design, acquisition, development, and deployment of new applications and enhancements to existing applications. Plan and perform business systems analysis of major business activities and functions; meet with department management to review existing processes and procedures and determine needs; develop recommendations to improve processes; translate business objectives into application requirements. Research new hardware and software requests and evaluate potential solutions to departmental needs and coordinate with vendors and ITS teams to vet new application requests. Perform workflow analyses, requirements definition, value stream mapping, data modeling, and logical system design to resolve business problems, meet department objectives , and exploit integrated technology opportunities; create formal documentation of functional specifications describing customer business requirements; analyze data and information trends to support system capacity and performance planning or diagnose issues related to assigned systems. Position Requirements: To qualify for the Information Systems Specialist II classification, a ny combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the knowledge, skills, and abilities would be: Experience: Two years of programming, systems, and/or Web design and development experience in a governmental or business operation. Education : Equivalent to graduation from college with major course work in data processing, computer science, graphic design, or a closely related field, and minor course work in business principles. Additional qualifying experience may be substituted for the required education on a year-for-year basis. License or Certificate:* A position assigned to this class may require possession of a valid California Driver's License. *Any license, certification, or registration required for this position shall be maintained (i.e. active and in good standing) at all times during employment with Napa County. For continued employment with Napa County, you must maintain such license, certification, or registration to meet the minimum qualifications of this position. The Recruitment Process: Application Deadline By 5:00 pm PST/PDT on Monday, June 24, 2024 Application Screening By Monday, June 24, 2024 Supplemental Question Scoring By Wednesday, June 27, 2024 Supplemental questions will be scored by subject matter experts. Only the most qualified applicants from the scoring of the supplemental questions will be invited for an Oral Panel Interview. Oral Panel Exam Week of July 8, 2024 Establish Eligibility List Week of July 8, 2024 Only the most qualified candidates from the oral panel exam will be placed on the eligibility list and may be considered to fill positions for up to one year. The Human Resources Department reserves the right to change the recruitment process at any time. Example of Duties View the full job description, including the example of duties, for the Info Systems Specialist II HERE . Disaster Service Workers Napa County employees automatically become Disaster Service Workers. This means that when Napa County experiences emergencies (earthquake, wildfire, power outage, etc.) you may be asked to pivot from your regular duties to provide critical services to those affected by the emergency (CA Govt Code § 3102). ADA Accommodation: Applicants requiring accommodation during the application and/or selection process pursuant to the Americans with Disabilities (ADA) Act should contact County of Napa Human Resources at (707) 253-4303. Napa County is an Equal Opportunity Employer. PUBLIC SERVICES EMPLOYEES BENEFITS INFORMATION SALARY - Salaries are based on a five-step range. Appointments are usually made at the beginning step with advances occurring at six months and the completion of each year thereafter. Salary rates are reviewed annually. ADDITIONAL BENEFITS INFO - Click here for additional benefits information forPublic ServicesEmployees: https://www.countyofnapa.org/DocumentCenter/View/25886/Benefits-Summary---Public-Service-Employee-PSE THESE BENEFITS DO NOT APPLY TO EXTRA HELP POSITIONS EMPLOYMENT INFORMATION PHYSICAL STANDARDS - Certain designated County positions require a candidate to pass a physical examination prior to appointment. Offers of employment are conditional upon successful completion of this examination. FINGERPRINTING - All employees hired into allocated positions or extra help positions will be fingerprinted. SELECTION PROCESS - FOR POSITIONS IN THE DEPARTMENT OF CORRECTIONS AND THE PROBATION DEPARTMENT - The selection process will include an oral board interview, psychological assessment, background investigation, and a pre-employment physical exam. Closing Date/Time: 6/24/2024 5:00 PM Pacific
Jun 08, 2024
Full Time
The Napa Valley Internationally known for its fine wines exciting restaurants and world-class resorts, is home to 140,000 residents who share a strong sense of community and a legacy of preserving and protecting our rich agricultural heritage. Located in the heart of California's preeminent wine region, the Napa Valley is also part of the dynamic San Francisco Bay Metropolitan Area. With its sunny Mediterranean climate and proximity to the mountains and ocean, the Valley offers residents easy access to virtually unlimited shopping, dining, cultural and recreational opportunities. The Napa Valley's strategic location, natural and cultural resources, history of responsible land use planning and attractive quality of life provide the ideal mix of small town living and big city amenities. Napa County as an Employer As an organization, the County is dedicated to improving the lives of our citizens and reflecting the best of the community's values: Respect, Accountability, Dedication, Integrity and Innovation. Learn more HERE . The Position This recruitment is being conducted to fill one full-time vacancy for the classification of Information Systems Specialist II in the Information Technology Services (ITS) Department, a Division of the County Executive Office, at Napa County. The list established by this recruitment may also be used to fill future full-time, part-time, limited term, and extra help vacancies for up to one year. About the Position: Annual Salary Range: $99,424.00 (Step 1) - $119,059.20 (Step 5) View Summary of the benefits package fo r Public Service Employee Unit Benefits Summary HERE We're seeking an Information Systems Specialist - Business Analyst to join the Customer Relationship Management (CRM) team! The incumbent will be dedicated to criminal justice departments and will oversee their application portfolio, provide Tier 2 support, and work on business process improvement initiatives . The incumbent will also serve as Product Owner for the primary mission-critical application , CJNet . CJNet is a comprehensive management system used by all criminal justice departments . It was created and is maintained by Napa County ITS developers. The ideal candidate will have business process analysis experience, criminal justice administration experience and a good understanding of information technology along with excellent communication skills . However, candidates who are strong in any of these three areas with the ability to learn the other two will be considered. The ideal candidate will be able to: Meet with department managers, decision makers, system owners, and end users to define business and operations requirements, document requirements as features and work items in Azure DevOps , test completed work items , and manage the work item backlog in coordination with the Scrum Master and Development Team . Triage Help Desk tickets related to Criminal Justice, resolve those tickets within their skillset and refer the remaining tickets to the appropriate product teams. Conduct quarterly meetings with departmental managers to convey the status of current projects, develop future project plans, and communicate ITS initiatives. Manage the application portfolio of assigned departments, provide Tier 2 support for departmental application issues, and coordinate installations and upgrades. Serve as the primary liaison between ITS and assigned departments and build strong relationships with key departmental staff. Collaborate directly with departments, vendors, and/or ITS teams on the planning, design, acquisition, development, and deployment of new applications and enhancements to existing applications. Plan and perform business systems analysis of major business activities and functions; meet with department management to review existing processes and procedures and determine needs; develop recommendations to improve processes; translate business objectives into application requirements. Research new hardware and software requests and evaluate potential solutions to departmental needs and coordinate with vendors and ITS teams to vet new application requests. Perform workflow analyses, requirements definition, value stream mapping, data modeling, and logical system design to resolve business problems, meet department objectives , and exploit integrated technology opportunities; create formal documentation of functional specifications describing customer business requirements; analyze data and information trends to support system capacity and performance planning or diagnose issues related to assigned systems. Position Requirements: To qualify for the Information Systems Specialist II classification, a ny combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the knowledge, skills, and abilities would be: Experience: Two years of programming, systems, and/or Web design and development experience in a governmental or business operation. Education : Equivalent to graduation from college with major course work in data processing, computer science, graphic design, or a closely related field, and minor course work in business principles. Additional qualifying experience may be substituted for the required education on a year-for-year basis. License or Certificate:* A position assigned to this class may require possession of a valid California Driver's License. *Any license, certification, or registration required for this position shall be maintained (i.e. active and in good standing) at all times during employment with Napa County. For continued employment with Napa County, you must maintain such license, certification, or registration to meet the minimum qualifications of this position. The Recruitment Process: Application Deadline By 5:00 pm PST/PDT on Monday, June 24, 2024 Application Screening By Monday, June 24, 2024 Supplemental Question Scoring By Wednesday, June 27, 2024 Supplemental questions will be scored by subject matter experts. Only the most qualified applicants from the scoring of the supplemental questions will be invited for an Oral Panel Interview. Oral Panel Exam Week of July 8, 2024 Establish Eligibility List Week of July 8, 2024 Only the most qualified candidates from the oral panel exam will be placed on the eligibility list and may be considered to fill positions for up to one year. The Human Resources Department reserves the right to change the recruitment process at any time. Example of Duties View the full job description, including the example of duties, for the Info Systems Specialist II HERE . Disaster Service Workers Napa County employees automatically become Disaster Service Workers. This means that when Napa County experiences emergencies (earthquake, wildfire, power outage, etc.) you may be asked to pivot from your regular duties to provide critical services to those affected by the emergency (CA Govt Code § 3102). ADA Accommodation: Applicants requiring accommodation during the application and/or selection process pursuant to the Americans with Disabilities (ADA) Act should contact County of Napa Human Resources at (707) 253-4303. Napa County is an Equal Opportunity Employer. PUBLIC SERVICES EMPLOYEES BENEFITS INFORMATION SALARY - Salaries are based on a five-step range. Appointments are usually made at the beginning step with advances occurring at six months and the completion of each year thereafter. Salary rates are reviewed annually. ADDITIONAL BENEFITS INFO - Click here for additional benefits information forPublic ServicesEmployees: https://www.countyofnapa.org/DocumentCenter/View/25886/Benefits-Summary---Public-Service-Employee-PSE THESE BENEFITS DO NOT APPLY TO EXTRA HELP POSITIONS EMPLOYMENT INFORMATION PHYSICAL STANDARDS - Certain designated County positions require a candidate to pass a physical examination prior to appointment. Offers of employment are conditional upon successful completion of this examination. FINGERPRINTING - All employees hired into allocated positions or extra help positions will be fingerprinted. SELECTION PROCESS - FOR POSITIONS IN THE DEPARTMENT OF CORRECTIONS AND THE PROBATION DEPARTMENT - The selection process will include an oral board interview, psychological assessment, background investigation, and a pre-employment physical exam. Closing Date/Time: 6/24/2024 5:00 PM Pacific
Sacramento County, CA
Sacramento, California, United States
The Position Come join one of Forbes Magazine's Best Employers ! This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 3/18/24, 6/18/24, 9/18/24, 12/18/24 Level 1 - $6,721.62- $8,579.92/month Level 2 - $7,464.58 - $9,526.50/month Information Technology Applications Analyst I/IIperforms professional duties related to the analysis, design, development, maintenance and administration of computer applications to meet business needs. Incumbents may perform duties within Application Development and/or Database Architecture. The Information Technology (IT) Applications Analyst is a single class with two salary levels. Positions in this class are flexibly staffed and the level at which appointments are made are at the discretion of the appointing authority. Examples of Knowledge and Abilities Knowledge Of: General operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information systems program Principles, methods and techniques used in designing, developing, testing, implementing, and maintaining computer software systems Software systems development lifecycle Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity Basic project management principles and techniques such as organizing and managing a project, developing schedules, identifying critical paths, and breaking down a project into individual tasks Structured analysis and database concepts Industry standard hardware, software , operating systems and database software Tools and equipment used in testing the functionality of computer applications Principles, practices, and techniques of troubleshooting computer software problems and of providing quality customer service Methods and techniques of developing and presenting technical documentation and training materials Principles and practices of technical documentation Modern office procedures, methods and equipment Various programming and scripting languages Program design and analysis Test plan and test case development and use The software development lifecycle which includes planning the application layers, designing distributed applications, configuring state management, and designing a caching strategy Mobile and web application design and development Database architecture and administration; design methods and techniques; security methods, procedures and best practices Related data/file management tools Techniques for defining logical relationships among data, processes or events Installing and configuring databases Maintaining databases (backups, restores, configuration, integrity, snapshots, maintenance plans), server instances and security Data management tasks (import and export data, manage partitions, data compression, maintain indexes, manage collations) Optimizing databases for performance Implementing high availability, data warehousing and business intelligence platforms Ability To: Recognize problems; gather, analyze and evaluate data and information in order to reason logically; draw valid conclusions; take appropriate actions and/or make appropriate recommendations Research, design, implement and maintain various software technology solutions, including new technology, in order to improve County processes or services Communicate technical information to a wide variety of users Interpret and explain pertinent County and Department policies and procedures Explain the values and limitations of services requested Recognize that changes made on a local level can affect services and equipment at the system wide level and take appropriate precautions Plan, organize, and prioritize multiple projects/assignments to ensure that deadlines are met Learn and utilize specialized terminology if needed by the specific assignment Interpret and apply technical information pertaining to computer and network systems Adapt quickly to changes in policies, procedures, assignments and work locations including the environment Communicate effectively, both verbally and in writing Establish and maintain effective working relationships with those encountered during the course of the work; promote and maintain a team environment Prepare and maintain documentation for procedures, processes, and tables related to area of assignment Read, comprehend, apply, and retain technical publications and documentation Read and interpret source code from the County's commonly used programming languages; develop a working knowledge of new programming languages Write, revise, and maintain computer programs based on established specifications, using various computer languages and/or database platforms Work with source code control systems to store and retrieve application's source code Troubleshoot and repair a variety of application issues using appropriate program testing methods and tools Troubleshoot database related problems Ensure maximum database availability and that data integrity is maintained Design and modify database structures Manage complex databases and develop queries for common purpose Use Enterprise Database Management Studios Employment Qualifications Minimum Qualifications: Either: 1. A Bachelor's Degree or higher from an accredited college or university in Computer Science, Information Technology, or other field closely related to the intent of the class. Or: 2. Four (4) years of full-time, paid technical experience that demonstrates the ability to perform duties in design, development, maintenance or administration of computer applications and/or database architecture. Or: 3. Four (4) years of full-time, paid experience in Sacramento County service providing user support in technology; system, software/application and legacy troubleshooting; problem resolution; review of business processes and communication of user requirements/problems to a vendor or statewide system. Note: Education from an accredited college or university with major course work in Computer Science, Information Technology, or other field closely related to the intent of the class, may be substituted for the required experience on a year-for-year basis; 30 semester units (45 quarter units) equal one year experience. Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. GENERAL QUALIFICATIONS Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Some positions in this class may require the incumbent to be able to: Distinguish between different colors. Lift equipment that weighs up to 50 pounds. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class may require the incumbent to: Work weekends, holidays, and non-routine hours. Travel occasionally. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Applicants requesting reasonable accommodations during employment examinations: For more information, please review the Job Applicant Exam Reasonable Accommodation Information and submit an Employment Exam Reasonable Accommodation Online Request Form . EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: Continuous
May 01, 2024
The Position Come join one of Forbes Magazine's Best Employers ! This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 3/18/24, 6/18/24, 9/18/24, 12/18/24 Level 1 - $6,721.62- $8,579.92/month Level 2 - $7,464.58 - $9,526.50/month Information Technology Applications Analyst I/IIperforms professional duties related to the analysis, design, development, maintenance and administration of computer applications to meet business needs. Incumbents may perform duties within Application Development and/or Database Architecture. The Information Technology (IT) Applications Analyst is a single class with two salary levels. Positions in this class are flexibly staffed and the level at which appointments are made are at the discretion of the appointing authority. Examples of Knowledge and Abilities Knowledge Of: General operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information systems program Principles, methods and techniques used in designing, developing, testing, implementing, and maintaining computer software systems Software systems development lifecycle Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity Basic project management principles and techniques such as organizing and managing a project, developing schedules, identifying critical paths, and breaking down a project into individual tasks Structured analysis and database concepts Industry standard hardware, software , operating systems and database software Tools and equipment used in testing the functionality of computer applications Principles, practices, and techniques of troubleshooting computer software problems and of providing quality customer service Methods and techniques of developing and presenting technical documentation and training materials Principles and practices of technical documentation Modern office procedures, methods and equipment Various programming and scripting languages Program design and analysis Test plan and test case development and use The software development lifecycle which includes planning the application layers, designing distributed applications, configuring state management, and designing a caching strategy Mobile and web application design and development Database architecture and administration; design methods and techniques; security methods, procedures and best practices Related data/file management tools Techniques for defining logical relationships among data, processes or events Installing and configuring databases Maintaining databases (backups, restores, configuration, integrity, snapshots, maintenance plans), server instances and security Data management tasks (import and export data, manage partitions, data compression, maintain indexes, manage collations) Optimizing databases for performance Implementing high availability, data warehousing and business intelligence platforms Ability To: Recognize problems; gather, analyze and evaluate data and information in order to reason logically; draw valid conclusions; take appropriate actions and/or make appropriate recommendations Research, design, implement and maintain various software technology solutions, including new technology, in order to improve County processes or services Communicate technical information to a wide variety of users Interpret and explain pertinent County and Department policies and procedures Explain the values and limitations of services requested Recognize that changes made on a local level can affect services and equipment at the system wide level and take appropriate precautions Plan, organize, and prioritize multiple projects/assignments to ensure that deadlines are met Learn and utilize specialized terminology if needed by the specific assignment Interpret and apply technical information pertaining to computer and network systems Adapt quickly to changes in policies, procedures, assignments and work locations including the environment Communicate effectively, both verbally and in writing Establish and maintain effective working relationships with those encountered during the course of the work; promote and maintain a team environment Prepare and maintain documentation for procedures, processes, and tables related to area of assignment Read, comprehend, apply, and retain technical publications and documentation Read and interpret source code from the County's commonly used programming languages; develop a working knowledge of new programming languages Write, revise, and maintain computer programs based on established specifications, using various computer languages and/or database platforms Work with source code control systems to store and retrieve application's source code Troubleshoot and repair a variety of application issues using appropriate program testing methods and tools Troubleshoot database related problems Ensure maximum database availability and that data integrity is maintained Design and modify database structures Manage complex databases and develop queries for common purpose Use Enterprise Database Management Studios Employment Qualifications Minimum Qualifications: Either: 1. A Bachelor's Degree or higher from an accredited college or university in Computer Science, Information Technology, or other field closely related to the intent of the class. Or: 2. Four (4) years of full-time, paid technical experience that demonstrates the ability to perform duties in design, development, maintenance or administration of computer applications and/or database architecture. Or: 3. Four (4) years of full-time, paid experience in Sacramento County service providing user support in technology; system, software/application and legacy troubleshooting; problem resolution; review of business processes and communication of user requirements/problems to a vendor or statewide system. Note: Education from an accredited college or university with major course work in Computer Science, Information Technology, or other field closely related to the intent of the class, may be substituted for the required experience on a year-for-year basis; 30 semester units (45 quarter units) equal one year experience. Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. GENERAL QUALIFICATIONS Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Some positions in this class may require the incumbent to be able to: Distinguish between different colors. Lift equipment that weighs up to 50 pounds. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class may require the incumbent to: Work weekends, holidays, and non-routine hours. Travel occasionally. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Applicants requesting reasonable accommodations during employment examinations: For more information, please review the Job Applicant Exam Reasonable Accommodation Information and submit an Employment Exam Reasonable Accommodation Online Request Form . EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: Continuous
Contra Costa County, CA
Contra Costa County, California, United States
The Position Why join the Contra Costa Health? Contra Costa County was incorporated in 1850 as one of the original 27 counties of the State of California. It is one of nine counties in the San Francisco-Oakland Bay Area and covers approximately 733 square miles extending from the northeastern shore of San Francisco Bay easterly about 50 miles to San Joaquin County. The County has one of the State’s most heterogeneous populations, rich in ethnic, cultural, and socioeconomic diversity. With a current population of more than 1.1 million, Contra Costa County is the ninth most populous county in California. Selected candidates should expect to work out of CCHS facilities in Martinez or Concord. Contra Costa Health Services includes a Health Plan, Public Health, Hazardous Materials, Environmental Health, Housing Homeless and Health, Regional Medical Center, Behavioral Health, Emergency Management Services, and a full complement of ambulatory care sites including school-based services. Contra Costa County Health is offering one excellent employment opportunity for a full-time Systems Software Analyst II assigned primarily to the Health Services Information Technology Unit located in Martinez, CA. We are looking for someone who is: Articulate . You will need to communicate clearly and professionally, both verbally and in writing, with staff, providers, and the vendor community. A team player . You should be able to work well in a team. Shows initiative and follow-through. Organized . You should be able to effectively analyze and prioritize situations as they arise during the day, responding to urgent requests in a timely manner in an atmosphere with competing demands. Inclusive . You should acknowledge and respect the cultural and linguistic differences of diverse populations. Customer-focused . Demonstrates empathy in handling customer needs and builds a trusting rapport with customers. A problem solver . You will need to assess issues and excel at troubleshooting. What you will typically be responsible for: Epic Clarity Administration Epic Caboodle Administration SSIS programming SSRS administration Qlik Administration A few reasons you might love this job: Your work will impact the lives, health, and wellbeing of all residents (with a focus on the diverse, marginalized communities) and businesses in Contra Costa County. Professional development funds are available for each employee. Offices are in the central part of the County. The team you would work with is full of people passionate about their jobs, constantly innovating, and joyful collaborators. The County offers a generous benefits package. A few challenges you might face in this job : Staff must adapt to new and ever-changing technology. You may have to work under pressure and need to deliver resolutions in tight timeframes. Multiple divisions in projects may not have the same priorities. Competencies Required: Analyzing & Interpreting Data: Drawing meaning and conclusions from quantitative or qualitative data Critical Thinking: Analytically and logically evaluating information, propositions, and claims Decision Making: Choosing optimal courses of action in a timely manner Delivering Results: Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks Innovative Problem Solving: Identifying and analyzing problems in order to propose new ways to do business Professional & Technical Expertise: Applying technical subject matter to the job Action & Results Focused (Taking Initiative): Initiating tasks and focusing on accomplishment Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships Customer Focus: Attending to the needs and expectations of customers Coaching & Developing Others: Supporting others in stretching and expanding their capabilities Teamwork: Collaborating with others to achieve shared goals Business Process Analysis: Defining, assessing, and improving operational processes and workflow To read the complete job description, please visit the website, www.cccounty.us/hr The eligible list established from this recruitment may be used to fill future openings for up to six (6) months. Minimum Qualifications Education: Possession of a bachelor's degree from an accredited college or university which included completion of 30 semester hours in computer science, information processing, or a closely related field. Experience: One (1) year full-time or its equivalent experience as a Systems Software Analyst I in Contra Costa County or two (2) years full-time or its equivalent experience in the design, implementation, and maintenance of operating systems software on multi-user systems plus two (2) years full-time or its equivalent programming experience on multi-user systems. At least one (1) year of the systems software experience must have included the installation and maintenance of both operating systems and database software. Substitution for education: Additional applications programming experience in a higher level applications language or systems software experience of the type noted above may be substituted for the required education on a year-for-year basis up to a maximum of two (2) years. No substitution is allowed for the required 30 semester hours in computer science, information processing, or a closely related field. Desirable Qualifications: Epic Clarity Administration Certification Expert level knowledge of ETL programming and tools like SSIS Advanced perl, C#, etc. programming knowledge to support automation scripting Advanced Qlik knowledge to support both on prem and cloud administration Selection Process Application Filing and Evaluation: Applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. Training and Experience Evaluation: Candidates who possess the minimum qualifications will be assessed with a Training and Experience Evaluation. Questions are included on the application as a part of the Supplemental Questionnaire. (Weight 100%) Departmental Hiring Interview: July 2024 Meeting the minimum qualifications does not guarantee an invitation to participate in the selection process. The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment-specific questions, please contact Sanyukta Singh at sanyukta.singh@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources Department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: 6/21/2024 11:59 PM Pacific
Jun 11, 2024
Full Time
The Position Why join the Contra Costa Health? Contra Costa County was incorporated in 1850 as one of the original 27 counties of the State of California. It is one of nine counties in the San Francisco-Oakland Bay Area and covers approximately 733 square miles extending from the northeastern shore of San Francisco Bay easterly about 50 miles to San Joaquin County. The County has one of the State’s most heterogeneous populations, rich in ethnic, cultural, and socioeconomic diversity. With a current population of more than 1.1 million, Contra Costa County is the ninth most populous county in California. Selected candidates should expect to work out of CCHS facilities in Martinez or Concord. Contra Costa Health Services includes a Health Plan, Public Health, Hazardous Materials, Environmental Health, Housing Homeless and Health, Regional Medical Center, Behavioral Health, Emergency Management Services, and a full complement of ambulatory care sites including school-based services. Contra Costa County Health is offering one excellent employment opportunity for a full-time Systems Software Analyst II assigned primarily to the Health Services Information Technology Unit located in Martinez, CA. We are looking for someone who is: Articulate . You will need to communicate clearly and professionally, both verbally and in writing, with staff, providers, and the vendor community. A team player . You should be able to work well in a team. Shows initiative and follow-through. Organized . You should be able to effectively analyze and prioritize situations as they arise during the day, responding to urgent requests in a timely manner in an atmosphere with competing demands. Inclusive . You should acknowledge and respect the cultural and linguistic differences of diverse populations. Customer-focused . Demonstrates empathy in handling customer needs and builds a trusting rapport with customers. A problem solver . You will need to assess issues and excel at troubleshooting. What you will typically be responsible for: Epic Clarity Administration Epic Caboodle Administration SSIS programming SSRS administration Qlik Administration A few reasons you might love this job: Your work will impact the lives, health, and wellbeing of all residents (with a focus on the diverse, marginalized communities) and businesses in Contra Costa County. Professional development funds are available for each employee. Offices are in the central part of the County. The team you would work with is full of people passionate about their jobs, constantly innovating, and joyful collaborators. The County offers a generous benefits package. A few challenges you might face in this job : Staff must adapt to new and ever-changing technology. You may have to work under pressure and need to deliver resolutions in tight timeframes. Multiple divisions in projects may not have the same priorities. Competencies Required: Analyzing & Interpreting Data: Drawing meaning and conclusions from quantitative or qualitative data Critical Thinking: Analytically and logically evaluating information, propositions, and claims Decision Making: Choosing optimal courses of action in a timely manner Delivering Results: Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks Innovative Problem Solving: Identifying and analyzing problems in order to propose new ways to do business Professional & Technical Expertise: Applying technical subject matter to the job Action & Results Focused (Taking Initiative): Initiating tasks and focusing on accomplishment Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships Customer Focus: Attending to the needs and expectations of customers Coaching & Developing Others: Supporting others in stretching and expanding their capabilities Teamwork: Collaborating with others to achieve shared goals Business Process Analysis: Defining, assessing, and improving operational processes and workflow To read the complete job description, please visit the website, www.cccounty.us/hr The eligible list established from this recruitment may be used to fill future openings for up to six (6) months. Minimum Qualifications Education: Possession of a bachelor's degree from an accredited college or university which included completion of 30 semester hours in computer science, information processing, or a closely related field. Experience: One (1) year full-time or its equivalent experience as a Systems Software Analyst I in Contra Costa County or two (2) years full-time or its equivalent experience in the design, implementation, and maintenance of operating systems software on multi-user systems plus two (2) years full-time or its equivalent programming experience on multi-user systems. At least one (1) year of the systems software experience must have included the installation and maintenance of both operating systems and database software. Substitution for education: Additional applications programming experience in a higher level applications language or systems software experience of the type noted above may be substituted for the required education on a year-for-year basis up to a maximum of two (2) years. No substitution is allowed for the required 30 semester hours in computer science, information processing, or a closely related field. Desirable Qualifications: Epic Clarity Administration Certification Expert level knowledge of ETL programming and tools like SSIS Advanced perl, C#, etc. programming knowledge to support automation scripting Advanced Qlik knowledge to support both on prem and cloud administration Selection Process Application Filing and Evaluation: Applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. Training and Experience Evaluation: Candidates who possess the minimum qualifications will be assessed with a Training and Experience Evaluation. Questions are included on the application as a part of the Supplemental Questionnaire. (Weight 100%) Departmental Hiring Interview: July 2024 Meeting the minimum qualifications does not guarantee an invitation to participate in the selection process. The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment-specific questions, please contact Sanyukta Singh at sanyukta.singh@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources Department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: 6/21/2024 11:59 PM Pacific
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job Future Salary Increase Bi-annual step increases up to Step 14 3.00% across the board salary increase effective February 22, 2025 & 2026* The Department of Public Health is inviting candidates to apply for the position of Geographic Information System s (GIS) Analyst II* . Under general supervision, this role will leverage GIS technology to optimize business processes and enhance the delivery of public health services. The successful candidate will be integral to the planning, organization, coordination, and implementation of the department's GIS infrastructure and its related applications. Under general direction essential duties will include: Develop, maintain, and enhance the department's GIS infrastructure to meet department-wide mapping and customer service objectives. Support GIS data projects related to public health services across all programs, including but not limited to Environmental Health Services (Community Environmental Health, Land Use, Mosquito and Vector Control), Communicable Disease Section, Animal Care, Family Health Services, and Community Outreach & Education. Participate in the long-term development and enhancement of the department's GIS technology. Lead and perform GIS duties, providing technical expertise and support assistance to both internal and external stakeholders. Perform other related duties as assigned. Official title: Business Systems Analyst II* For more detailed information, refer to the Business Systems Analyst II job description. As an alternative to the traditional benefits package, you may also be eligible to elect the Modified Benefit Option (MBO) that provides an increased base rate of pay ($1.75 per hour above the base rate of pay!) with modified benefits. For more detailed information, refer to the MBO- Administrative Services BbOU- Benefits Summary Guide. *Salary increases contingent upon Property Related Revenue and/or statewide Realignment Sales Tax Collections performance. CONDITIONS OF EMPLOYMENT Pre-Employment Process: Applicants must successfully pass a background check and a job-related physical exam, including a drug test, prior to employment. Travel: Travel throughout the County may be required. A valid California Class C driver's license and automobile insurance must be produced at the time of hire and maintained. Visa Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Experience: Three (3) years of experience performing GIS mapping and analysis, and one (1) year managing GIS related projects. Experience may be concurrent. -AND- Education: Thirty (30) semester (45 quarter) units of completed college coursework in information technology, business administration, GIS or a closely related field. If no Bachelor's degree in a qualifying field is held, a list of completed coursework is required. Substitution : One (1) year of additional qualifying experience may substitute for thirty (30) semester (45 quarter) units of education. Desired Qualifications The ideal candidate will possess: Prior work experience in the health sector, applying GIS principles to better understand overall health, burden of disease, populations most at risk, etc., and inform strategies for outreach, education, and resource allocation. Proficiency in the Esri suite of applications (ArcGIS Pro, ArcGIS Online, ArcGIS Dashboards, ArcGIS Experience Builder, ArcGIS Hub, ArcGIS StoryMaps, etc.), data engineering, data analytics and problem-solving technical issues. Coding/programming experience, especially in SQL and Python. Advanced knowledge of business analysis tools and methodologies, and the capability to understand the entirety of a problem and formulate solutions that address the clients’ needs. Excellent interpersonal, collaborative, and leadership skills. Demonstrate project management skills, including interacting with end users and program staff. Problem solving skills, resourcefulness, strong work ethic, ability to identify client needs to comprehend full scope of work. Selection Process Application Procedure : Applications will be accepted continuously and reviewed periodically. Interested applicants are encouraged to apply as soon as possible as this recruitment may close at any time. Resumes will not be accepted in lieu of the application and/or supplemental questionnaire. There will be a competitive evaluation of qualifications based on the information provided in your Application and the Supplemental Questionnaire; resumes will not be reviewed. The most highly qualified candidates, based on the evaluation results, may be referred for interview. Be sure to include in your application and Supplemental Questionnaire any relevant experience and education that demonstrates that you meet the minimum requirements as it will be used to competitively evaluate your qualifications. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. All communications regarding the remainder of the selection process will be via email . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk, and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Administrative Services Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits, please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . Closing Date/Time: Continuous
Mar 17, 2024
Full Time
The Job Future Salary Increase Bi-annual step increases up to Step 14 3.00% across the board salary increase effective February 22, 2025 & 2026* The Department of Public Health is inviting candidates to apply for the position of Geographic Information System s (GIS) Analyst II* . Under general supervision, this role will leverage GIS technology to optimize business processes and enhance the delivery of public health services. The successful candidate will be integral to the planning, organization, coordination, and implementation of the department's GIS infrastructure and its related applications. Under general direction essential duties will include: Develop, maintain, and enhance the department's GIS infrastructure to meet department-wide mapping and customer service objectives. Support GIS data projects related to public health services across all programs, including but not limited to Environmental Health Services (Community Environmental Health, Land Use, Mosquito and Vector Control), Communicable Disease Section, Animal Care, Family Health Services, and Community Outreach & Education. Participate in the long-term development and enhancement of the department's GIS technology. Lead and perform GIS duties, providing technical expertise and support assistance to both internal and external stakeholders. Perform other related duties as assigned. Official title: Business Systems Analyst II* For more detailed information, refer to the Business Systems Analyst II job description. As an alternative to the traditional benefits package, you may also be eligible to elect the Modified Benefit Option (MBO) that provides an increased base rate of pay ($1.75 per hour above the base rate of pay!) with modified benefits. For more detailed information, refer to the MBO- Administrative Services BbOU- Benefits Summary Guide. *Salary increases contingent upon Property Related Revenue and/or statewide Realignment Sales Tax Collections performance. CONDITIONS OF EMPLOYMENT Pre-Employment Process: Applicants must successfully pass a background check and a job-related physical exam, including a drug test, prior to employment. Travel: Travel throughout the County may be required. A valid California Class C driver's license and automobile insurance must be produced at the time of hire and maintained. Visa Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Experience: Three (3) years of experience performing GIS mapping and analysis, and one (1) year managing GIS related projects. Experience may be concurrent. -AND- Education: Thirty (30) semester (45 quarter) units of completed college coursework in information technology, business administration, GIS or a closely related field. If no Bachelor's degree in a qualifying field is held, a list of completed coursework is required. Substitution : One (1) year of additional qualifying experience may substitute for thirty (30) semester (45 quarter) units of education. Desired Qualifications The ideal candidate will possess: Prior work experience in the health sector, applying GIS principles to better understand overall health, burden of disease, populations most at risk, etc., and inform strategies for outreach, education, and resource allocation. Proficiency in the Esri suite of applications (ArcGIS Pro, ArcGIS Online, ArcGIS Dashboards, ArcGIS Experience Builder, ArcGIS Hub, ArcGIS StoryMaps, etc.), data engineering, data analytics and problem-solving technical issues. Coding/programming experience, especially in SQL and Python. Advanced knowledge of business analysis tools and methodologies, and the capability to understand the entirety of a problem and formulate solutions that address the clients’ needs. Excellent interpersonal, collaborative, and leadership skills. Demonstrate project management skills, including interacting with end users and program staff. Problem solving skills, resourcefulness, strong work ethic, ability to identify client needs to comprehend full scope of work. Selection Process Application Procedure : Applications will be accepted continuously and reviewed periodically. Interested applicants are encouraged to apply as soon as possible as this recruitment may close at any time. Resumes will not be accepted in lieu of the application and/or supplemental questionnaire. There will be a competitive evaluation of qualifications based on the information provided in your Application and the Supplemental Questionnaire; resumes will not be reviewed. The most highly qualified candidates, based on the evaluation results, may be referred for interview. Be sure to include in your application and Supplemental Questionnaire any relevant experience and education that demonstrates that you meet the minimum requirements as it will be used to competitively evaluate your qualifications. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. All communications regarding the remainder of the selection process will be via email . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk, and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Administrative Services Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits, please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . Closing Date/Time: Continuous
Sacramento County, CA
Sacramento, California, United States
The Position Come join one of Forbes Magazine's Best Employers ! This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: *11/13/2023, 12/29/2023, 3/29/2024, 6/28/2024, 9/27/2024, 12/27/2024 Level 1 - $6,721.62 - $8579.92 /month Level 2 - $7,464.58 - $9526.50 /month Performs professional duties related to the analysis, development, maintenance and administration of computer systems infrastructure to meet business needs. Incumbents may perform duties within all or one of the following assignments: System/Server/Platform Analysis, Network and Telephony Analysis, Information Systems Security, Radio Systems Analysis and Field Services Analysis. The Information Technology (IT) Infrastructure Analyst is a single class with two salary levels. Positions in this class are flexibly staffed and the level at which appointments are made is at the discretion of the appointing authority. Examples of Knowledge and Abilities Knowledge of General operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information systems program Principles, methods and techniques used in networking, designing, developing, testing, implementing, and maintaining computer systems infrastructure Basic project management principles and techniques such as organizing and managing a project, developing schedules and project plans, identifying critical paths, and breaking down a project into individual tasks System infrastructures similar to those being used by Sacramento County Tools and equipment used in testing the functionality of computer hardware Principles and practices of troubleshooting computer infrastructure problems Principles, practices, and techniques of providing quality customer service Methods and techniques of developing and presenting technical documentation and training materials Principles and practices of record keeping Modern office procedures and equipment Server platforms and operating system components for mainframe, microcomputer and/or client server systems Techniques and practices used in managing, designing, implementing, maintaining and operating information processing systems General operational characteristics, configuration and set up of communication systems, equipment, devices, local and wide area network, radio communications and telephone systems The functionality of firewalls, switches, routers and peripherals and how they interact within the network infrastructure Common information security issues, threats, vulnerabilities, and attacks Sources of harmful radio frequency and intermodulation interference to County radio systems; and how to correct the harmful sources Techniques and practices used in managing, configuring, maintaining and operating information processing systems Ability to Recognize problems; gather, analyze and evaluate data and information in order to reason logically; draw valid conclusions; take appropriate actions and/or make appropriate recommendations Research, recommend, design, implement and maintain various hardware technology solutions, including new technology and large security infrastructure improvement projects, in order to improve County processes or services Communicate technical information to a wide variety of users Interpret and explain pertinent County and Department policies and procedures Explain the values and limitations of services requested Recognize that changes made on a local level can affect services and equipment at the system wide level and take appropriate precautions Plan, organize, and prioritize multiple projects/assignments to ensure that deadlines are met Learn and utilize specialized terminology if needed by the specific assignment Interpret and apply technical information pertaining to computer and network systems Adapt quickly to changes in policies, procedures, assignments and work locations Communicate effectively, both verbally and in writing Establish and maintain effective working relationships with those encountered during the course of the work; promote and maintain a team environment Prepare and maintain documentation for procedures, processes, and spreadsheets related to area of assignment Read, comprehend, apply, and retain technical publications and documentation Analyze, build, install, configure, maintain and administer server platforms and operating system components for mainframe, microcomputer and/or client server systems Design and maintain active directory, exchange, e-mail, backup and related systems Plan, design, install and document new network segments and connections Analyze business needs and prepare design specifications, recommendations, and solutions for network and telephony technology Design, implement and maintain network and telephony systems and projects Monitor and analyze server and network security, current radio system capacity and coverage and provide recommendations for improved server and/or network performance, security, plan/design system enhancements to meet anticipated requirements Identify and resolve system performance and security issues that risk business continuity Develop, design, maintain, and install remote radio sites, and configuration files based on PC build generation across multiple departments Detect, diagnose and resolve harmful radio frequency and intermodulation interference on County radio systems Analyze, build, install, configure, maintain and administer PC platforms and operating system components for PC's Diagnose and resolve complex problems related to PC systems Employment Qualifications Minimum Qualifications Either: 1. A Bachelor's Degree or higher from an accredited college or university in Computer Science, Information Technology, or other field closely related to the intent of the class. Or: 2. Four (4) years of full-time paid technical experience in the fields of operating systems analysis and design; radio, voice, and data network analysis and design; systems analysis and design; and/or systems engineering or similar field in a multi-platform information systems environment. Or: 3. Four (4) years of full-time, paid experience in Sacramento County service providing user support in technology; system, software/application and legacy troubleshooting; problem resolution; review of business processes and communication of user requirements/problems to a vendor or statewide system. Note: Education from an accredited college or university with major course work in Computer Science, Information Technology, or other field closely related to the intent of the class, may be substituted for the required experience on a year-for-year basis; 30 semester units (45 quarter units) equal one year of experience. Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Some positions in this class may require the incumbent to be able to: Distinguish between different colors. Lift equipment that weighs up to 50 pounds. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class may require the incumbent to: Work weekends, holidays, and non-routine hours. Travel occasionally. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Applicants requesting reasonable accommodations during employment examinations: For more information, please review the Job Applicant Exam Reasonable Accommodation Information and submit an Employment Exam Reasonable Accommodation Online Request Form . EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: Continuous
May 01, 2024
The Position Come join one of Forbes Magazine's Best Employers ! This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: *11/13/2023, 12/29/2023, 3/29/2024, 6/28/2024, 9/27/2024, 12/27/2024 Level 1 - $6,721.62 - $8579.92 /month Level 2 - $7,464.58 - $9526.50 /month Performs professional duties related to the analysis, development, maintenance and administration of computer systems infrastructure to meet business needs. Incumbents may perform duties within all or one of the following assignments: System/Server/Platform Analysis, Network and Telephony Analysis, Information Systems Security, Radio Systems Analysis and Field Services Analysis. The Information Technology (IT) Infrastructure Analyst is a single class with two salary levels. Positions in this class are flexibly staffed and the level at which appointments are made is at the discretion of the appointing authority. Examples of Knowledge and Abilities Knowledge of General operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information systems program Principles, methods and techniques used in networking, designing, developing, testing, implementing, and maintaining computer systems infrastructure Basic project management principles and techniques such as organizing and managing a project, developing schedules and project plans, identifying critical paths, and breaking down a project into individual tasks System infrastructures similar to those being used by Sacramento County Tools and equipment used in testing the functionality of computer hardware Principles and practices of troubleshooting computer infrastructure problems Principles, practices, and techniques of providing quality customer service Methods and techniques of developing and presenting technical documentation and training materials Principles and practices of record keeping Modern office procedures and equipment Server platforms and operating system components for mainframe, microcomputer and/or client server systems Techniques and practices used in managing, designing, implementing, maintaining and operating information processing systems General operational characteristics, configuration and set up of communication systems, equipment, devices, local and wide area network, radio communications and telephone systems The functionality of firewalls, switches, routers and peripherals and how they interact within the network infrastructure Common information security issues, threats, vulnerabilities, and attacks Sources of harmful radio frequency and intermodulation interference to County radio systems; and how to correct the harmful sources Techniques and practices used in managing, configuring, maintaining and operating information processing systems Ability to Recognize problems; gather, analyze and evaluate data and information in order to reason logically; draw valid conclusions; take appropriate actions and/or make appropriate recommendations Research, recommend, design, implement and maintain various hardware technology solutions, including new technology and large security infrastructure improvement projects, in order to improve County processes or services Communicate technical information to a wide variety of users Interpret and explain pertinent County and Department policies and procedures Explain the values and limitations of services requested Recognize that changes made on a local level can affect services and equipment at the system wide level and take appropriate precautions Plan, organize, and prioritize multiple projects/assignments to ensure that deadlines are met Learn and utilize specialized terminology if needed by the specific assignment Interpret and apply technical information pertaining to computer and network systems Adapt quickly to changes in policies, procedures, assignments and work locations Communicate effectively, both verbally and in writing Establish and maintain effective working relationships with those encountered during the course of the work; promote and maintain a team environment Prepare and maintain documentation for procedures, processes, and spreadsheets related to area of assignment Read, comprehend, apply, and retain technical publications and documentation Analyze, build, install, configure, maintain and administer server platforms and operating system components for mainframe, microcomputer and/or client server systems Design and maintain active directory, exchange, e-mail, backup and related systems Plan, design, install and document new network segments and connections Analyze business needs and prepare design specifications, recommendations, and solutions for network and telephony technology Design, implement and maintain network and telephony systems and projects Monitor and analyze server and network security, current radio system capacity and coverage and provide recommendations for improved server and/or network performance, security, plan/design system enhancements to meet anticipated requirements Identify and resolve system performance and security issues that risk business continuity Develop, design, maintain, and install remote radio sites, and configuration files based on PC build generation across multiple departments Detect, diagnose and resolve harmful radio frequency and intermodulation interference on County radio systems Analyze, build, install, configure, maintain and administer PC platforms and operating system components for PC's Diagnose and resolve complex problems related to PC systems Employment Qualifications Minimum Qualifications Either: 1. A Bachelor's Degree or higher from an accredited college or university in Computer Science, Information Technology, or other field closely related to the intent of the class. Or: 2. Four (4) years of full-time paid technical experience in the fields of operating systems analysis and design; radio, voice, and data network analysis and design; systems analysis and design; and/or systems engineering or similar field in a multi-platform information systems environment. Or: 3. Four (4) years of full-time, paid experience in Sacramento County service providing user support in technology; system, software/application and legacy troubleshooting; problem resolution; review of business processes and communication of user requirements/problems to a vendor or statewide system. Note: Education from an accredited college or university with major course work in Computer Science, Information Technology, or other field closely related to the intent of the class, may be substituted for the required experience on a year-for-year basis; 30 semester units (45 quarter units) equal one year of experience. Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Some positions in this class may require the incumbent to be able to: Distinguish between different colors. Lift equipment that weighs up to 50 pounds. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class may require the incumbent to: Work weekends, holidays, and non-routine hours. Travel occasionally. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Applicants requesting reasonable accommodations during employment examinations: For more information, please review the Job Applicant Exam Reasonable Accommodation Information and submit an Employment Exam Reasonable Accommodation Online Request Form . EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: Continuous
JOB SUMMARY The Town of Prosper is currently seeking qualified and dedicated individual for the position of: GIS Analyst-II. Hiring Salary Range: $66,691.30 - $78,460.36 Retirement Benefits (TMRS), 2-to-1 Match Medical, Dental, and Vision Benefits Flex Scheduling Opportunities Tuition Reimbursement Wellness Benefits Training & Continuing Education Opportunities Qualifications: Bachelor's Degree from an accredited college or university in Geographic Information Systems (GIS), Geography, Computer Science, Data Analytics, STEM, or related field. Two (2) to Five (5) years of experience as a GIS Technician, GIS Analyst or similar position. Documented experience using ArcGIS products, SQL, Python, and Microsoft Office. Must be able to obtain Criminal Justice Information Services (CJIS) certification within 60 days of hire. This position is in the Information Technology Department with the Town of Prosper, Texas, and is under the general direction of the Data and GIS Manager. The GIS Analyst II oversees a variety of databases, functions, and data; works within an enterprise GIS environment to develop, maintain, and provide support for web mapping applications; manage GPS data for Town development, and conducts geospatial analysis using the ArcGIS suite. Has ability to develop complex web mapping and analytic products using programming, templates, and APIs and write complex queries and scripts designed to automate processes and integrate with business data. Provides documentation and training for the use of GIS products. As a fully trained practitioner, the GIS Analyst II provides administrative support, functions independently, and prioritizes core GIS department functions to ensure service level agreements are met, delivering excellent customer service organization-wide while supporting the implementation of spatial infrastructure and promoting GIS use throughout the organization as part of the Data and GIS team. This position does not currently exercise supervision of direct reports. EXAMPLES OF DUTIES Duties and responsibilities include, but are not limited to, the following: Conducts data gathering and analysis and creates products that help the town decipher data significance for intelligent decision-making. Experience using ArcGIS Pro, and server ArcGIS products with a strong working knowledge of customization, SQL scripting, SQL Server, and database integration. Experience with editing tools, topology rules, geocoding, and geoprocessing tools within the ArcGIS platform. Creates, monitors, and maintains Data and GIS systems, ArcGIS Online (AGO), ArcGIS Enterprise (Portal), configurable applications [Web App Builder (WAB), Experience Builder (ExB)], ArcGIS Dashboards and other applications. Generates web map services specific to business solutions with map service, feature service, print service, geocoding service, and/or geoprocessing service requirements. Regularly processes, converts, transforms, and loads data, geospatial data, vector and raster datasets for distributed access, and conducts geospatial analysis using ArcGIS software and a combination of tools. Provides application support for web maps, dashboards, and analytic solutions, which may include issue resolution, training, and/or issue escalation. Reads, interprets, and validates information from Construction and As Built Plans provided by surveyors and engineers to integrate them into The Town's systems. Configures and uses apps for field data collection with different GPS equipment: FieldMaps, Survey123, Collector, and others. Provides training to other Town staff regarding the use of GIS applications and software, data security and data management. Also, transfer knowledge and mentoring to team members. Communicate effectively to senior, managerial, and technical levels and clearly present technical approaches related to resolving business issues with technology. Experience in automating tasks writing Python code. Creates SQL queries, SQL Spatial Views,expression languages (ex. Arcade), and data models to establish automation and/or integration with business applications. Experience using graphical programming like ArcGIS ModelBuilder, QGIS Graphical Modeler, FME Workbench and others. Produces appealing cartographic and analytics products as requested. Experience using ESRI ArcGIS software and extensions with a strong working knowledge of Traverses, Conversion Tools, ArcSDE, and database integration. Prepares written and oral reports on programs, analyses, and studies, as needed. Maintains familiarity with line-of-business software used and supported by the organization and provides integrations as needed (Ex. Tyler Technologies, CityWorks, and others). Follows standards of data quality and integrity requirements while evaluating, editing, and processing data. Occasionally assists on designing, developing, maintaining, supporting, and administering Town-wide Enterprise GIS architecture. Provides explanation of technical matters to individuals with little or no background in the area under discussion. All other duties as assigned. ADDITIONAL QUALIFICATIONS Preferred: Experience using Tyler Technologies and CityWorks. License or Certification: Geographic Information System Professional (GISP) Certification preferred. Physical Demands: The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Regularly required to sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk or hear. Must be able to walk, stand, stretch, bend, twist, stoop, and kneel. Frequently required to lift and/or move up to 30 pounds. Work Environment: The work environment characteristics described here are representative of those that an employee encounters while performing the essential function of this job Regularly required to sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk or hear. Must be able to walk, stand, stretch, bend, twist, stoop, and kneel. Frequently required to lift and/or move up to 30 pounds. The salary listed on this job posting is the starting salary range; the amount offered will depend upon qualifications. The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by incumbent(s) in this position. Incumbent(s) may not be required to perform all duties in this description and incumbent(s) may be required to perform position-related tasks other than those specifically listed in this description. The Town of Prosper, Texas is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act the Town will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with Human Resources and/or the Town Manager. PROSPER'S PURPOSE - PROSPER IS A PLACE WHERE EVERYONE MATTERS
Apr 16, 2024
Full Time
JOB SUMMARY The Town of Prosper is currently seeking qualified and dedicated individual for the position of: GIS Analyst-II. Hiring Salary Range: $66,691.30 - $78,460.36 Retirement Benefits (TMRS), 2-to-1 Match Medical, Dental, and Vision Benefits Flex Scheduling Opportunities Tuition Reimbursement Wellness Benefits Training & Continuing Education Opportunities Qualifications: Bachelor's Degree from an accredited college or university in Geographic Information Systems (GIS), Geography, Computer Science, Data Analytics, STEM, or related field. Two (2) to Five (5) years of experience as a GIS Technician, GIS Analyst or similar position. Documented experience using ArcGIS products, SQL, Python, and Microsoft Office. Must be able to obtain Criminal Justice Information Services (CJIS) certification within 60 days of hire. This position is in the Information Technology Department with the Town of Prosper, Texas, and is under the general direction of the Data and GIS Manager. The GIS Analyst II oversees a variety of databases, functions, and data; works within an enterprise GIS environment to develop, maintain, and provide support for web mapping applications; manage GPS data for Town development, and conducts geospatial analysis using the ArcGIS suite. Has ability to develop complex web mapping and analytic products using programming, templates, and APIs and write complex queries and scripts designed to automate processes and integrate with business data. Provides documentation and training for the use of GIS products. As a fully trained practitioner, the GIS Analyst II provides administrative support, functions independently, and prioritizes core GIS department functions to ensure service level agreements are met, delivering excellent customer service organization-wide while supporting the implementation of spatial infrastructure and promoting GIS use throughout the organization as part of the Data and GIS team. This position does not currently exercise supervision of direct reports. EXAMPLES OF DUTIES Duties and responsibilities include, but are not limited to, the following: Conducts data gathering and analysis and creates products that help the town decipher data significance for intelligent decision-making. Experience using ArcGIS Pro, and server ArcGIS products with a strong working knowledge of customization, SQL scripting, SQL Server, and database integration. Experience with editing tools, topology rules, geocoding, and geoprocessing tools within the ArcGIS platform. Creates, monitors, and maintains Data and GIS systems, ArcGIS Online (AGO), ArcGIS Enterprise (Portal), configurable applications [Web App Builder (WAB), Experience Builder (ExB)], ArcGIS Dashboards and other applications. Generates web map services specific to business solutions with map service, feature service, print service, geocoding service, and/or geoprocessing service requirements. Regularly processes, converts, transforms, and loads data, geospatial data, vector and raster datasets for distributed access, and conducts geospatial analysis using ArcGIS software and a combination of tools. Provides application support for web maps, dashboards, and analytic solutions, which may include issue resolution, training, and/or issue escalation. Reads, interprets, and validates information from Construction and As Built Plans provided by surveyors and engineers to integrate them into The Town's systems. Configures and uses apps for field data collection with different GPS equipment: FieldMaps, Survey123, Collector, and others. Provides training to other Town staff regarding the use of GIS applications and software, data security and data management. Also, transfer knowledge and mentoring to team members. Communicate effectively to senior, managerial, and technical levels and clearly present technical approaches related to resolving business issues with technology. Experience in automating tasks writing Python code. Creates SQL queries, SQL Spatial Views,expression languages (ex. Arcade), and data models to establish automation and/or integration with business applications. Experience using graphical programming like ArcGIS ModelBuilder, QGIS Graphical Modeler, FME Workbench and others. Produces appealing cartographic and analytics products as requested. Experience using ESRI ArcGIS software and extensions with a strong working knowledge of Traverses, Conversion Tools, ArcSDE, and database integration. Prepares written and oral reports on programs, analyses, and studies, as needed. Maintains familiarity with line-of-business software used and supported by the organization and provides integrations as needed (Ex. Tyler Technologies, CityWorks, and others). Follows standards of data quality and integrity requirements while evaluating, editing, and processing data. Occasionally assists on designing, developing, maintaining, supporting, and administering Town-wide Enterprise GIS architecture. Provides explanation of technical matters to individuals with little or no background in the area under discussion. All other duties as assigned. ADDITIONAL QUALIFICATIONS Preferred: Experience using Tyler Technologies and CityWorks. License or Certification: Geographic Information System Professional (GISP) Certification preferred. Physical Demands: The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Regularly required to sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk or hear. Must be able to walk, stand, stretch, bend, twist, stoop, and kneel. Frequently required to lift and/or move up to 30 pounds. Work Environment: The work environment characteristics described here are representative of those that an employee encounters while performing the essential function of this job Regularly required to sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk or hear. Must be able to walk, stand, stretch, bend, twist, stoop, and kneel. Frequently required to lift and/or move up to 30 pounds. The salary listed on this job posting is the starting salary range; the amount offered will depend upon qualifications. The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by incumbent(s) in this position. Incumbent(s) may not be required to perform all duties in this description and incumbent(s) may be required to perform position-related tasks other than those specifically listed in this description. The Town of Prosper, Texas is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act the Town will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with Human Resources and/or the Town Manager. PROSPER'S PURPOSE - PROSPER IS A PLACE WHERE EVERYONE MATTERS
The Information Technology Manager is a key management position at the City. This individual will lead and promote the technological growth, innovation, and cybersecurity of the entire organization. The Information Technology Manager is responsible for managing the operations of the City’s information technology activities, while delivering excellent customer service and administering comprehensive information technology initiatives to accomplish City goals and technological needs. The Information Technology Manager leads a staff of 8, currently comprised of a Network Administrator, Systems Administrator, Enterprise Applications Administrator, Junior Network and Systems Administrator, GIS Analyst II, Enterprise Applications Support Specialist II, and 2 Information Technology Specialist IIs. The selected candidate will get to work on the following projects in the coming months: Implement Microsoft 365 across the City, working with a consultant to smoothly transition current systems and train staff on best practices Continue development of a five-year Information Technology Master Plan to present to City Council for approval and funding needs Work with the Police Department to ensure they have the tools they need to operate 24/7 Review current processes and identify improvements to streamline and improve understanding across the organization For more information, please click on the IT Manager Brochure. Job Announcement URL: https://menlopark.gov/files/sharedassets/public/v/1/administrative-services/documents/human-resources/job-classifications/unrepresented-management/information-technology-manager-classification.pdf Job PDF: https://www.calopps.org/sites/default/files/IT%20Manager%20Brochure%202024.pdf Ideal Candidate The ideal candidate will be a servant leader who is able to model humility, high customer service and a passion for public service along with a flexible and adaptive mindset. The successful candidate must be able to communicate effectively, develop collaboration with the City management team and provide leadership for the Information Technology Division. In addition, the candidate will possess superior knowledge, skill and ability by demonstrating: A proven track record in information technology services and organizational expertise preferably with government agency; The ability to identify information technology strategies that align with and support City goals; A unique blend of technical knowledge and leadership qualities to be an effective problem-solver and strategic thinker; The ability to work successfully with a wide range of people including elected officials, all levels of City staff, as well as members of the community; Knowledge of Network and PC operating systems, including programming, back-up, cloud computing, virtualization, telecommunication equipment and cybersecurity; Experience with current network hardware, protocols and standards, including Cisco, Nutanix, Office 365, Active Directory, and Telephony; application support for GIS systems; IT infrastructure planning and development; applicable data privacy practices and laws; pertinent Federal, State and local laws, rules, and regulations related to Information Technology; Knowledge of specialized law enforcement computer systems and technological needs, including compliance with Department of Justice requirements are desirable; Knowledge of project management, budgeting, procurement and policy administration; and, Experience managing in a unionized work environment Minimum Qualifications Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Education: Equivalent to graduation from an accredited four-year college or university with major coursework in management information systems, computer science, or a related field. Experience: Five (5) years of progressively responsible experience in the development and administration of information technology infrastructure and systems, including three (3) years of lead or supervisory experience. License and certification Possession of, or ability to obtain, a valid California Driver's License by time of appointment. Benefits The salary range for this position is $138,171 - $186,237 DOE. The City provides a generous benefits package designed to achieve total compensation above the market median among comparable agencies and promote employee health, wellness, and work-life balance, including: CalPERS retirement: 2.0% @ 60 formula for classic members; 2.0% @ 62 formula for all others 100% city-paid medical, dental, and vision insurance for employee and dependents Deferred compensation: city matches employee contribution up to 4% of salary or to the IRS maximum, whichever is less, for Tier 2 “classic” and all “new” members Health reimbursement account: $2,500 per year city contribution Auto allowance: $6,500 per year (adjusted annually by CPI) The City Manager may award employees a bonus of up to $20,000 each fiscal year, subject to annual budget appropriations General leave: 338 hours of leave accrual each year Management leave: 80 hours of leave granted every October, prorated based on hire date Holidays: 11 official paid holidays Reimbursement up to $3,600 per year for tuition Life insurance: city-paid policy equal to 1.5 times regular annual wage Long term disability and AD&D insurance: city-paid coverage Employees are provided with access to an on-site gym inside City Hall at no cost. A city-paid Caltrain Go Pass for unlimited rides. City Hall is less than one block from the Menlo Park Caltrain station and easy walking distance from downtown Menlo Park. Other programs available for non-Caltrain riders. Hybrid and Flexible Schedule options including 9/80 and 4/10s. Employees are required to be onsite a minimum of three days per week. For additional benefit information, visit www.menlopark.gov and review the City's Executive Management Compensation Plan. Special Instructions IMPORTANT : Please be sure to fill out the required City application completely, including all relevant work experience. Applications with “See Resume” as a substitution for the work experience description and/or unclear past employment information will not be considered. The deadline for this announcement is Monday, June 17, 2024. Applications will be screened according to the qualifications outlined in this announcement. Not all applications which may meet the minimum requirements will proceed to the next phase of the recruitment process. If 25 or fewer applications are received, the eligibility list will be established based on application review. If 26 or more applications are received, the most qualified candidates will be invited to participate in an Oral Board Panel examination. All applicants will be notified by email as to whether or not they are invited to participate further in the selection process. Potential Oral Board Panel Examination week of June 24, 2024. An Eligible List will be established as a result of this examination process and will be valid for a period of six months. The list may be extended up to a maximum of two years. The hiring department will review the Eligible List to determine which candidates will be invited to the department selection process. The City of Menlo Park is an Equal Opportunity Employer. It is the policy of the City of Menlo Park not to discriminate against all qualified applicants or employees. We will make reasonable efforts in the selection process to accommodate persons with disabilities. Please contact Human Resources at jobs@menlopark.gov prior to the closing date for accommodation requests. Before receiving an offer of employment, the candidate will be required to successfully complete a criminal conviction history questionnaire, DOJ fingerprinting, and an Occuscreen background check. Applicants must be successful in all phases of the selection process to be considered for this position. In accordance with the Immigration Reform and Control Act, all potential employees are required to provide proof of U.S. Citizenship or authorization to work in the United States. The City will not sponsor applicants for work visas. Closing Date/Time: 6/17/2024 at 11:59pm
May 25, 2024
Full Time
The Information Technology Manager is a key management position at the City. This individual will lead and promote the technological growth, innovation, and cybersecurity of the entire organization. The Information Technology Manager is responsible for managing the operations of the City’s information technology activities, while delivering excellent customer service and administering comprehensive information technology initiatives to accomplish City goals and technological needs. The Information Technology Manager leads a staff of 8, currently comprised of a Network Administrator, Systems Administrator, Enterprise Applications Administrator, Junior Network and Systems Administrator, GIS Analyst II, Enterprise Applications Support Specialist II, and 2 Information Technology Specialist IIs. The selected candidate will get to work on the following projects in the coming months: Implement Microsoft 365 across the City, working with a consultant to smoothly transition current systems and train staff on best practices Continue development of a five-year Information Technology Master Plan to present to City Council for approval and funding needs Work with the Police Department to ensure they have the tools they need to operate 24/7 Review current processes and identify improvements to streamline and improve understanding across the organization For more information, please click on the IT Manager Brochure. Job Announcement URL: https://menlopark.gov/files/sharedassets/public/v/1/administrative-services/documents/human-resources/job-classifications/unrepresented-management/information-technology-manager-classification.pdf Job PDF: https://www.calopps.org/sites/default/files/IT%20Manager%20Brochure%202024.pdf Ideal Candidate The ideal candidate will be a servant leader who is able to model humility, high customer service and a passion for public service along with a flexible and adaptive mindset. The successful candidate must be able to communicate effectively, develop collaboration with the City management team and provide leadership for the Information Technology Division. In addition, the candidate will possess superior knowledge, skill and ability by demonstrating: A proven track record in information technology services and organizational expertise preferably with government agency; The ability to identify information technology strategies that align with and support City goals; A unique blend of technical knowledge and leadership qualities to be an effective problem-solver and strategic thinker; The ability to work successfully with a wide range of people including elected officials, all levels of City staff, as well as members of the community; Knowledge of Network and PC operating systems, including programming, back-up, cloud computing, virtualization, telecommunication equipment and cybersecurity; Experience with current network hardware, protocols and standards, including Cisco, Nutanix, Office 365, Active Directory, and Telephony; application support for GIS systems; IT infrastructure planning and development; applicable data privacy practices and laws; pertinent Federal, State and local laws, rules, and regulations related to Information Technology; Knowledge of specialized law enforcement computer systems and technological needs, including compliance with Department of Justice requirements are desirable; Knowledge of project management, budgeting, procurement and policy administration; and, Experience managing in a unionized work environment Minimum Qualifications Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Education: Equivalent to graduation from an accredited four-year college or university with major coursework in management information systems, computer science, or a related field. Experience: Five (5) years of progressively responsible experience in the development and administration of information technology infrastructure and systems, including three (3) years of lead or supervisory experience. License and certification Possession of, or ability to obtain, a valid California Driver's License by time of appointment. Benefits The salary range for this position is $138,171 - $186,237 DOE. The City provides a generous benefits package designed to achieve total compensation above the market median among comparable agencies and promote employee health, wellness, and work-life balance, including: CalPERS retirement: 2.0% @ 60 formula for classic members; 2.0% @ 62 formula for all others 100% city-paid medical, dental, and vision insurance for employee and dependents Deferred compensation: city matches employee contribution up to 4% of salary or to the IRS maximum, whichever is less, for Tier 2 “classic” and all “new” members Health reimbursement account: $2,500 per year city contribution Auto allowance: $6,500 per year (adjusted annually by CPI) The City Manager may award employees a bonus of up to $20,000 each fiscal year, subject to annual budget appropriations General leave: 338 hours of leave accrual each year Management leave: 80 hours of leave granted every October, prorated based on hire date Holidays: 11 official paid holidays Reimbursement up to $3,600 per year for tuition Life insurance: city-paid policy equal to 1.5 times regular annual wage Long term disability and AD&D insurance: city-paid coverage Employees are provided with access to an on-site gym inside City Hall at no cost. A city-paid Caltrain Go Pass for unlimited rides. City Hall is less than one block from the Menlo Park Caltrain station and easy walking distance from downtown Menlo Park. Other programs available for non-Caltrain riders. Hybrid and Flexible Schedule options including 9/80 and 4/10s. Employees are required to be onsite a minimum of three days per week. For additional benefit information, visit www.menlopark.gov and review the City's Executive Management Compensation Plan. Special Instructions IMPORTANT : Please be sure to fill out the required City application completely, including all relevant work experience. Applications with “See Resume” as a substitution for the work experience description and/or unclear past employment information will not be considered. The deadline for this announcement is Monday, June 17, 2024. Applications will be screened according to the qualifications outlined in this announcement. Not all applications which may meet the minimum requirements will proceed to the next phase of the recruitment process. If 25 or fewer applications are received, the eligibility list will be established based on application review. If 26 or more applications are received, the most qualified candidates will be invited to participate in an Oral Board Panel examination. All applicants will be notified by email as to whether or not they are invited to participate further in the selection process. Potential Oral Board Panel Examination week of June 24, 2024. An Eligible List will be established as a result of this examination process and will be valid for a period of six months. The list may be extended up to a maximum of two years. The hiring department will review the Eligible List to determine which candidates will be invited to the department selection process. The City of Menlo Park is an Equal Opportunity Employer. It is the policy of the City of Menlo Park not to discriminate against all qualified applicants or employees. We will make reasonable efforts in the selection process to accommodate persons with disabilities. Please contact Human Resources at jobs@menlopark.gov prior to the closing date for accommodation requests. Before receiving an offer of employment, the candidate will be required to successfully complete a criminal conviction history questionnaire, DOJ fingerprinting, and an Occuscreen background check. Applicants must be successful in all phases of the selection process to be considered for this position. In accordance with the Immigration Reform and Control Act, all potential employees are required to provide proof of U.S. Citizenship or authorization to work in the United States. The City will not sponsor applicants for work visas. Closing Date/Time: 6/17/2024 at 11:59pm
Introduction This transfer opportunity is for current San Joaquin County employees only and is being given to fill one vacancy in the Employment & Economic Development Department. Qualified applicants must currently be employed by San Joaquin County and meet transfer eligibility requirements as stated in Civil Service Rule 11 - Transfers. TYPICAL DUTIES Provides highly advanced professional level support in the analysis, design, evaluation, development, testing and implementation of strategic systems, networks and programs across multiple platforms and technologies. Plans, develops, integrates, tests and evaluates the department's local and wide area networks; determines network system requirements; evaluates network protocols, hardware and software to determine their applicability to department network needs; evaluates new applications to determine integration with current systems and applications; studies the integrity and security of data; monitors systems to control and support network traffic; devises and implements strategies for connection of other systems through the use of network infrastructure and components. Investigates, analyzes and resolves highly complex network-related problems; resolves compatibility problems across multiple systems and networks; troubleshoots complex network failures, router problems and telecommunications problems; recommends and implements changes and improvements. Analyzes network security and performance issues; identifies potential security and utilization or performance issues; designs strategies and recommendations to improve security and network performance. Performs database management, analysis, administration and maintenance duties; provides support to department information technology staff in planning, designing and implementing databases; designs and modifies database structures, tables, files, views, and indices; manages and maintains database and file space allocation; develops methodologies to export and import data within multiple operating environments; plans future storage requirements. Ensures database availability to system users; provides and controls user access; maintains database security to ensure data integrity; monitors users to ensure compliance with operational and security procedures; monitors database performance; makes database tuning changes as required; makes recommendations on enhancements to optimize resources; conducts and maintains database systems back ups to ensure timely recovery of data; develops alternative strategies for data recovery. Designs and develops current or new programs for large and complex systems; analyzes user operations and business requirements to design and develop technology solution; reviews, evaluates and recommends current and third party systems and programs; creates or oversees the development of data flow diagrams and other systems documentation to develop program specifications; designs optimum system configurations; develops and implements testing plan; ensures system quality assurance; determines whether new program meets the client's business and technology requirements and adjusts as required. As assigned, serves as project manager on systems projects; analyzes client information system needs; recommends solutions and appropriate technology; designs project and resource plans and schedules; develops proposals using cost/benefit analyses; coordinates the installation and evaluation of proposed hardware and software to ensure compatibility with existing systems; coordinates programming activities; controls, monitors and reports budget expenditures; directs members of the project team; provides written reports and presentations on project status. Performs technical writing duties in the development and production of complex system documentation, instructional and procedural manuals. Identifies training issues and coordinates training sessions for client users on assigned systems or applications; develops training schedule; designs training manuals; conducts training sessions. Trains assigned project staff in their areas of work including structured programming and development methods, procedures and techniques. As assigned, may exercise direct or technical and functional supervision over lower level staff; assists in selecting, training, motivating and evaluating assigned staff; provides or coordinates staff training; works with employees to correct deficiencies. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of information technology. MINIMUM QUALIFICATIONS PLEASE NOTE: Qualified applicants must currently be employed by San Joaquin County and meet transfer eligibility requirements as stated in Civil Service Rule 11 - Transfers. Note : Incumbents who, at the time that Classification Study #01-22 is adopted by the Board of Supervisors, occupy full-time Civil Service positions reclassified to this class by the study, shall be deemed to meet the requirements listed below. EITHER PATTERN I Experience : One year as a Department Information Systems Analyst III in San Joaquin County . OR PATTERN II Education : Graduation from an accredited four-year college or university with major course work in computer science, information systems, mathematics, business administration or a related field. Experience : Three years of increasingly responsible professional analytical computer and related systems work in an information systems environment. Substitution #1 : Possession of an approved information systems technology certificate, or completion of an approved information systems training course may substitute for part or all of the required education. A list of approved certificates and/or courses shall be maintained within the Human Resources Department. Substitution #2 : Additional qualifying experience may substitute for the above-required education on a year-for-year basis to a maximum of two years. KNOWLEDGE Operations, services and activities of a comprehensive information systems program across multiple operating platforms; advanced principles and practices of system and network design, development, analysis, testing and security administration; methods and techniques of evaluating complex systems and business requirements and developing information systems solutions; information systems infrastructure planning and development; advanced principles and practices of structured programming; advanced programming languages, methods and techniques including integrated database management; principles and practices of local and wide area network design, protocols, development, security and administration; operational characteristics of multiple operating system environments, networks, and associated hardware, software, database and related components; local and wide area network protocols; methods and techniques of resolving complex network system compatibility and integration issues; principles, practices, methods and techniques of supporting a comprehensive database design, management and administration program; operational characteristics of a variety of database systems, tools and utilities; relational database design and management theory, techniques and tools; principles and practices of quality assurance, data security, integrity, backup and recovery; principles and practices of project management; pertinent Federal, State and local codes, laws and regulations. ABILITY Analyze department operations, procedures and data to recommend, design and develop logical solutions to complex systems problems; perform highly complex systems, network and applications programming and analysis duties; recommend and implement quality assurance and security procedures; provide highly advanced level technical systems support; perform feasibility studies and conduct cost-benefit analyses; design and integrate systems and programs within multiple operating environments; analyze and resolve highly complex system and network problems using logical and methodical processes; provide complex support in the design, configuration, implementation and testing of wide area network operating systems, hardware and software; analyze and troubleshoot complex local and wide area network operating, hardware and software system problems; perform database administration and maintenance functions; develop and modify database models based on department information technology needs; prepare clear and concise technical reports and documentation; as assigned, provide project management services; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work. PHYSICAL/MENTAL REQUIREMENTS Mobility -Frequent use of data entry devices; frequent sitting, standing or walking for long periods; occasional pushing/pulling, bending, squatting and crawling; driving; Lifting -Frequently 5-30 pounds; occasionally 70 pounds or less; Vision -Constant use of good overall vision; frequent reading/close-up work; occasional color, depth and peripheral vision; Dexterity -Frequent repetitive motion; frequent writing; frequent grasping, holding, reaching; Hearing/Talking -Frequent talking/hearing in person and on the telephone; Emotional/Psychological -Frequent decision making and concentration; frequent public contact; occasional working alone, working nights and traveling; Environmental -Frequent exposure to noise. San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $22,500 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $30,000.The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of qualifying family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $20 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. HOW TO APPLY Apply Online: www.sjgov.org/department/hr By mail or in person: San Joaquin County Human Resources 44 N. San Joaquin Street Suite 330 Stockton, CA 95202 Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For current employment opportunities please call our 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. ( The County assumes no responsibility for mailed applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: 6/17/2024 11:59:00 PM
Jun 05, 2024
Full Time
Introduction This transfer opportunity is for current San Joaquin County employees only and is being given to fill one vacancy in the Employment & Economic Development Department. Qualified applicants must currently be employed by San Joaquin County and meet transfer eligibility requirements as stated in Civil Service Rule 11 - Transfers. TYPICAL DUTIES Provides highly advanced professional level support in the analysis, design, evaluation, development, testing and implementation of strategic systems, networks and programs across multiple platforms and technologies. Plans, develops, integrates, tests and evaluates the department's local and wide area networks; determines network system requirements; evaluates network protocols, hardware and software to determine their applicability to department network needs; evaluates new applications to determine integration with current systems and applications; studies the integrity and security of data; monitors systems to control and support network traffic; devises and implements strategies for connection of other systems through the use of network infrastructure and components. Investigates, analyzes and resolves highly complex network-related problems; resolves compatibility problems across multiple systems and networks; troubleshoots complex network failures, router problems and telecommunications problems; recommends and implements changes and improvements. Analyzes network security and performance issues; identifies potential security and utilization or performance issues; designs strategies and recommendations to improve security and network performance. Performs database management, analysis, administration and maintenance duties; provides support to department information technology staff in planning, designing and implementing databases; designs and modifies database structures, tables, files, views, and indices; manages and maintains database and file space allocation; develops methodologies to export and import data within multiple operating environments; plans future storage requirements. Ensures database availability to system users; provides and controls user access; maintains database security to ensure data integrity; monitors users to ensure compliance with operational and security procedures; monitors database performance; makes database tuning changes as required; makes recommendations on enhancements to optimize resources; conducts and maintains database systems back ups to ensure timely recovery of data; develops alternative strategies for data recovery. Designs and develops current or new programs for large and complex systems; analyzes user operations and business requirements to design and develop technology solution; reviews, evaluates and recommends current and third party systems and programs; creates or oversees the development of data flow diagrams and other systems documentation to develop program specifications; designs optimum system configurations; develops and implements testing plan; ensures system quality assurance; determines whether new program meets the client's business and technology requirements and adjusts as required. As assigned, serves as project manager on systems projects; analyzes client information system needs; recommends solutions and appropriate technology; designs project and resource plans and schedules; develops proposals using cost/benefit analyses; coordinates the installation and evaluation of proposed hardware and software to ensure compatibility with existing systems; coordinates programming activities; controls, monitors and reports budget expenditures; directs members of the project team; provides written reports and presentations on project status. Performs technical writing duties in the development and production of complex system documentation, instructional and procedural manuals. Identifies training issues and coordinates training sessions for client users on assigned systems or applications; develops training schedule; designs training manuals; conducts training sessions. Trains assigned project staff in their areas of work including structured programming and development methods, procedures and techniques. As assigned, may exercise direct or technical and functional supervision over lower level staff; assists in selecting, training, motivating and evaluating assigned staff; provides or coordinates staff training; works with employees to correct deficiencies. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of information technology. MINIMUM QUALIFICATIONS PLEASE NOTE: Qualified applicants must currently be employed by San Joaquin County and meet transfer eligibility requirements as stated in Civil Service Rule 11 - Transfers. Note : Incumbents who, at the time that Classification Study #01-22 is adopted by the Board of Supervisors, occupy full-time Civil Service positions reclassified to this class by the study, shall be deemed to meet the requirements listed below. EITHER PATTERN I Experience : One year as a Department Information Systems Analyst III in San Joaquin County . OR PATTERN II Education : Graduation from an accredited four-year college or university with major course work in computer science, information systems, mathematics, business administration or a related field. Experience : Three years of increasingly responsible professional analytical computer and related systems work in an information systems environment. Substitution #1 : Possession of an approved information systems technology certificate, or completion of an approved information systems training course may substitute for part or all of the required education. A list of approved certificates and/or courses shall be maintained within the Human Resources Department. Substitution #2 : Additional qualifying experience may substitute for the above-required education on a year-for-year basis to a maximum of two years. KNOWLEDGE Operations, services and activities of a comprehensive information systems program across multiple operating platforms; advanced principles and practices of system and network design, development, analysis, testing and security administration; methods and techniques of evaluating complex systems and business requirements and developing information systems solutions; information systems infrastructure planning and development; advanced principles and practices of structured programming; advanced programming languages, methods and techniques including integrated database management; principles and practices of local and wide area network design, protocols, development, security and administration; operational characteristics of multiple operating system environments, networks, and associated hardware, software, database and related components; local and wide area network protocols; methods and techniques of resolving complex network system compatibility and integration issues; principles, practices, methods and techniques of supporting a comprehensive database design, management and administration program; operational characteristics of a variety of database systems, tools and utilities; relational database design and management theory, techniques and tools; principles and practices of quality assurance, data security, integrity, backup and recovery; principles and practices of project management; pertinent Federal, State and local codes, laws and regulations. ABILITY Analyze department operations, procedures and data to recommend, design and develop logical solutions to complex systems problems; perform highly complex systems, network and applications programming and analysis duties; recommend and implement quality assurance and security procedures; provide highly advanced level technical systems support; perform feasibility studies and conduct cost-benefit analyses; design and integrate systems and programs within multiple operating environments; analyze and resolve highly complex system and network problems using logical and methodical processes; provide complex support in the design, configuration, implementation and testing of wide area network operating systems, hardware and software; analyze and troubleshoot complex local and wide area network operating, hardware and software system problems; perform database administration and maintenance functions; develop and modify database models based on department information technology needs; prepare clear and concise technical reports and documentation; as assigned, provide project management services; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work. PHYSICAL/MENTAL REQUIREMENTS Mobility -Frequent use of data entry devices; frequent sitting, standing or walking for long periods; occasional pushing/pulling, bending, squatting and crawling; driving; Lifting -Frequently 5-30 pounds; occasionally 70 pounds or less; Vision -Constant use of good overall vision; frequent reading/close-up work; occasional color, depth and peripheral vision; Dexterity -Frequent repetitive motion; frequent writing; frequent grasping, holding, reaching; Hearing/Talking -Frequent talking/hearing in person and on the telephone; Emotional/Psychological -Frequent decision making and concentration; frequent public contact; occasional working alone, working nights and traveling; Environmental -Frequent exposure to noise. San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $22,500 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $30,000.The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of qualifying family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $20 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. HOW TO APPLY Apply Online: www.sjgov.org/department/hr By mail or in person: San Joaquin County Human Resources 44 N. San Joaquin Street Suite 330 Stockton, CA 95202 Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For current employment opportunities please call our 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. ( The County assumes no responsibility for mailed applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: 6/17/2024 11:59:00 PM
Cal State University (CSU) LA
5151 State University Drive, Los Angeles, CA 90032, USA
Job No: 530462; 4/6/2024 Re-announced BUSINESS ANALYST II Administrative Analyst Specialist Exempt Administration and Finance/Special Projects Salary Range : $4379 - $7922/Monthly Work Schedule : Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m.; exempt classification. Essential Functions : Under the direction of the administrative operations manager in the division of Administration and Finance, the business analyst will support the department of Business Services and Administration and Finance in providing end user application support in the area’s upgrades, new implementations, problem resolution, reporting (creation and modification), system processes, and training on various Administration and Finance applications (e.g., PeopleSoft, Datawarehouse, Onbase, AdobeSign, etc.). This position will: assist in gathering and analyzing data to support decision-making process; assist in project management; coordinate with departmental team; test business processes and recommend improvements; identify automation opportunities; create reports, dashboards, and visualizations; communicate and validate requirements, develop and maintain reporting tools, and perform data discovery analysis, and modeling. The incumbent will work closely with stakeholders across the university, to develop and implement strategies that align with the campus’ and division's strategic plan, initiatives and end goals. The incumbent will assist in reviewing and analyzing data to assist decision-making for data informed decisions. Required Qualifications & Experience : Bachelor's degree from an accredited four-year college or university and/or equivalent training and three years of administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Understanding of strategic planning processes and the ability to contribute to data-informed decision-making. Expert knowledge and experience with relational databases, database query (SQL), and reporting tools. Experience with: PeopleSoft, Datawarehouse, Onbase, and AdobeSign; Microsoft Office Suite; and data analysis tools such as Tableau or Power BI. Project management skills including excellent problem identification and resolution skills and strong analytical and organizational skills. Detail oriented, with the ability to: interpret and analyze complex data; manage multiple projects simultaneously and produce accurate reports and documentation. Ability to think strategically and align departmental strategies with organizational goals. The incumbent must have a demonstrated interest and/or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : Bachelor’s degree from an accredited four-year college or university in Information Technology, Computers and Information Systems, Business Administration, or a related field. Knowledge of administration and financial business practices, policies and procedures in higher education. Closing Date : Review of applications will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Apr 06 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 07, 2024
Job No: 530462; 4/6/2024 Re-announced BUSINESS ANALYST II Administrative Analyst Specialist Exempt Administration and Finance/Special Projects Salary Range : $4379 - $7922/Monthly Work Schedule : Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m.; exempt classification. Essential Functions : Under the direction of the administrative operations manager in the division of Administration and Finance, the business analyst will support the department of Business Services and Administration and Finance in providing end user application support in the area’s upgrades, new implementations, problem resolution, reporting (creation and modification), system processes, and training on various Administration and Finance applications (e.g., PeopleSoft, Datawarehouse, Onbase, AdobeSign, etc.). This position will: assist in gathering and analyzing data to support decision-making process; assist in project management; coordinate with departmental team; test business processes and recommend improvements; identify automation opportunities; create reports, dashboards, and visualizations; communicate and validate requirements, develop and maintain reporting tools, and perform data discovery analysis, and modeling. The incumbent will work closely with stakeholders across the university, to develop and implement strategies that align with the campus’ and division's strategic plan, initiatives and end goals. The incumbent will assist in reviewing and analyzing data to assist decision-making for data informed decisions. Required Qualifications & Experience : Bachelor's degree from an accredited four-year college or university and/or equivalent training and three years of administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Understanding of strategic planning processes and the ability to contribute to data-informed decision-making. Expert knowledge and experience with relational databases, database query (SQL), and reporting tools. Experience with: PeopleSoft, Datawarehouse, Onbase, and AdobeSign; Microsoft Office Suite; and data analysis tools such as Tableau or Power BI. Project management skills including excellent problem identification and resolution skills and strong analytical and organizational skills. Detail oriented, with the ability to: interpret and analyze complex data; manage multiple projects simultaneously and produce accurate reports and documentation. Ability to think strategically and align departmental strategies with organizational goals. The incumbent must have a demonstrated interest and/or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : Bachelor’s degree from an accredited four-year college or university in Information Technology, Computers and Information Systems, Business Administration, or a related field. Knowledge of administration and financial business practices, policies and procedures in higher education. Closing Date : Review of applications will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Apr 06 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Introduction This examination is being given to fill one vacancy in the Assessor-Recorder-County Clerk's Office and to establish an eligible list to fill future vacancies. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline. Pre-Employment Drug Screening and Background : Potential new hires into this classification are required to successfully pass a pre-employment drug screen and a background investigation as a condition of employment. Final appointment cannot be made unless the eligible has passed the drug screen and successfully completed the background process. The County pays for the initial drug screen. The following incentives and bonuses may be available for eligible new hires . Incentives and bonuses are subject to approval by Human Resources: Vacation Accrual Rate : San Joaquin County vacation accrual rate consistent with the candidate's total years of public service. Sick Leave : Candidates leaving other employment may receive credit for actual non-reimbursable sick leave hours (up to 160 hours) from their last agency. Hours shall be subject to San Joaquin County's minimum sick leave cash out provisions. New Hire Retention Bonus : $2,000 upon completion of first year equivalent employment (2,080 hours) $1,000 upon completion of third year equivalent employment (6,240 hours) $3,000 upon completion of sixth year equivalent employment (12,480 hours) NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. TYPICAL DUTIES Provides advanced, specialized and complex professional duties support in the analysis, evaluation, design, programming, development, testing, implementation, documentation and maintenance of large and complex geographic information systems and applications across multiple platforms and technologies. Serves as resource and provides highly specialized support to maintain existing systems; assesses, reviews and conducts research on system operational problems and functionality; provides technical solutions to client on alternative information technology solutions. Provides highly complex support on geographic information systems applications development projects; analyzes business and functional requirements for new or enhanced applications; meets with users and management staff to ensure complete understanding of department requirements; analyzes current manual or computerized processes; analyzes inter-relationship between new tasks and existing applications; researches internal and external available resources; develops and presents cost-benefit analyses; performs quality assurance duties; makes recommendations on applications solutions. Evaluates and tests new or enhanced applications; installs or upgrades application software and hardware; troubleshoots hardware, software and database related problems; performs applications testing and documentation duties. Performs complex geographic information systems, network and applications programming duties; ensures data integrity and program structure and reliability are maintained. Performs a variety of complex analytical duties in planning, developing, installing, implementing, integrating, testing and evaluating geographic information systems networks; installs, configures and manages servers; evaluates network protocols, hardware and software to determine their applicability to geographic information system network needs; evaluates new applications to determine integration with current networks and systems; develops and coordinates the installation and maintenance of computers, circuits, data communications equipment, printers and other peripheral equipment. Investigates, analyzes and resolves complex network-related problems; resolves compatibility problems; troubleshoots network failures, router problems and telecommunications problems; recommends and implements changes and improvements. Monitors network security and performance; identifies unauthorized access and potential security risks; implements and administers security strategies; measures volume and performance of network traffic; identifies utilization and performance issues; recommends improvements to security and network performance. Plans, designs and implements relational databases; develops standards and strategies for maintaining database security; develops methodologies for importing and exporting GIS database information to and from external agencies and County departments. Writes documentation on new and enhanced geographic information system, network and applications including detailed description and functional capabilities; prepares and updates user materials and procedures manuals; creates technical documentation and instructional materials to assist clients in the use of system applications Supervises subordinate staff, including one or more professional GIS Analysts; plans, directs and coordinates staff work plans, projects and assignments; motivates, monitors and evaluates staff performance; reviews checks work products; arranges, coordinates and/or provides staff training; coordinates and recommends the selection of new staff as needed. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of geographic information systems technology. MINIMUM QUALIFICATIONS Note : Incumbents who, at the time that Classification Study #01-22 is adopted by the Board of Supervisors, occupy full-time Civil Service positions reclassified to this class by the study, shall be deemed to meet the requirements listed below. Either I Experience : Two years as a Senior Geographic Information Systems Analyst in San Joaquin County . Or II Education : Graduation from an accredited four-year college or university with major course work in geography, geographic information systems, computer science, information systems, economics, engineering, architecture, environmental science, mathematics, business administration, or a related field. Experience : Five years of increasingly responsible professional analytical computer and related systems work in a geographic information systems environment. Substitution #1 : Possession of an approved information systems technology certificate, or completion of an approved information systems training course may substitute for part or all of the required education. A list of approved certificates and/or courses shall be maintained within the Human Resources Department. Substitution #2 : Additional qualifying experience may substitute for the above-required education on a year-for-year basis to a maximum of two years. KNOWLEDGE Operations, services and activities of geographic information systems programs; operational characteristics and capabilities of specialized geographic information systems hardware and software; geographic information system standards and conventions; advanced principles and practices of applications development, programming and installation; advanced principles and practices of computer science and information systems; advanced methods and techniques of installing, configuring, troubleshooting and administering systems, network, applications, and databases; principles and practices of system security and client access to assigned applications; methods and techniques of using application design and development tools; operational characteristics of multiple operating system environments; a variety of complex application programming languages; operational characteristics of a variety of computer systems, networks and associated hardware, software, databases and related components; principles and practices of quality assurance; principles and practices of network and server administration; principles and practices of database maintenance and administration; relational database concepts; cartographic, drafting, demographic and statistical methods and standards; aerial photograph analysis concepts; methods and techniques of conducting research; methods and techniques of developing technical and training documentation; principles and practices of customer service; principles and practices of supervision and personnel administration; pertinent Federal, State and local codes, laws and regulations. ABILITY Provide advanced level support in the design, development and maintenance of geographic information systems, networks and applications; independently perform complex network and application design analysis and programming duties; analyze and resolve complex system, network and application problems using logical and methodical processes; design, implement, maintain and administer relational database management systems; convert and manipulate data; recommend, install, troubleshoot and upgrade systems, networks and applications; perform complex network and server administration duties; design training materials and conduct training programs; assess and analyze department technology resources and needs; design software to meet client needs; create and develop technical and training manuals or documentation; create maps and charts from multiple layers of data; supervise the work of subordinate staff, including GIS professionals; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work. PHYSICAL/MENTAL REQUIREMENTS Mobility -Frequent use of data input devices; frequent sitting, standing or walking for long periods; occasional pushing/pulling, bending, squatting and crawling; driving; Lifting -Frequently 5-30 pounds; occasionally 70 pounds or less; Vision -Constant use of good overall vision; frequent reading/close-up work; occasional color, depth and peripheral vision; Dexterity -Frequent repetitive motion; frequent writing; frequent grasping, holding, reaching; Hearing/Talking -Frequent talking/hearing in person and on the telephone; Emotional/Psychological -Frequent decision-making and concentration; frequent public contact; occasional working alone, working nights and traveling; Environmental -Frequent exposure to noise. San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $18,000 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $24,000. The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of qualifying family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $20 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam : If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out : A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Online Written Exams : Written exams may be administered online. Candidates will be notified of the examination date and will be responsible to complete the written exam within a given period of time (typically within five calendar days). Candidates are required to read the Online Exam Guide for Test Takers prior to taking an online written exam. The link to the guide is here: Online Exam Guide For Test Takers PLEASE NOTE: Online exams must be completed in one sitting and can only be taken once Candidates will have access to an online exam within the allotted time only A steady internet connection is highly recommended The allotted time will still continue if a candidate closes the window or gets disconnected Once the allotted time expires, access to the exam will be unavailable Microsoft is no longer supporting Internet Explorer . Therefore, it is recommended that candidates do not use Internet Explorer to complete online written exams. Candidates that do not have access to a computer can contact the Human Resources office at (209)468-3370 for information on accommodations. Testing Accommodation : Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran’s Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists : Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral : Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank : The top rank or ranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When filling nine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five : The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Physical Exam : Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam : Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives : Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility : If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Apply Online: www.sjgov.org/department/hr By mail or in person: San Joaquin County Human Resources 44 N. San Joaquin Street Suite 330 Stockton, CA 95202 Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For current employment opportunities please call our 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. ( The County assumes no responsibility for mailed applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Introduction This examination is being given to fill one vacancy in the Assessor-Recorder-County Clerk's Office and to establish an eligible list to fill future vacancies. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline. Pre-Employment Drug Screening and Background : Potential new hires into this classification are required to successfully pass a pre-employment drug screen and a background investigation as a condition of employment. Final appointment cannot be made unless the eligible has passed the drug screen and successfully completed the background process. The County pays for the initial drug screen. The following incentives and bonuses may be available for eligible new hires . Incentives and bonuses are subject to approval by Human Resources: Vacation Accrual Rate : San Joaquin County vacation accrual rate consistent with the candidate's total years of public service. Sick Leave : Candidates leaving other employment may receive credit for actual non-reimbursable sick leave hours (up to 160 hours) from their last agency. Hours shall be subject to San Joaquin County's minimum sick leave cash out provisions. New Hire Retention Bonus : $2,000 upon completion of first year equivalent employment (2,080 hours) $1,000 upon completion of third year equivalent employment (6,240 hours) $3,000 upon completion of sixth year equivalent employment (12,480 hours) NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. TYPICAL DUTIES Provides advanced, specialized and complex professional duties support in the analysis, evaluation, design, programming, development, testing, implementation, documentation and maintenance of large and complex geographic information systems and applications across multiple platforms and technologies. Serves as resource and provides highly specialized support to maintain existing systems; assesses, reviews and conducts research on system operational problems and functionality; provides technical solutions to client on alternative information technology solutions. Provides highly complex support on geographic information systems applications development projects; analyzes business and functional requirements for new or enhanced applications; meets with users and management staff to ensure complete understanding of department requirements; analyzes current manual or computerized processes; analyzes inter-relationship between new tasks and existing applications; researches internal and external available resources; develops and presents cost-benefit analyses; performs quality assurance duties; makes recommendations on applications solutions. Evaluates and tests new or enhanced applications; installs or upgrades application software and hardware; troubleshoots hardware, software and database related problems; performs applications testing and documentation duties. Performs complex geographic information systems, network and applications programming duties; ensures data integrity and program structure and reliability are maintained. Performs a variety of complex analytical duties in planning, developing, installing, implementing, integrating, testing and evaluating geographic information systems networks; installs, configures and manages servers; evaluates network protocols, hardware and software to determine their applicability to geographic information system network needs; evaluates new applications to determine integration with current networks and systems; develops and coordinates the installation and maintenance of computers, circuits, data communications equipment, printers and other peripheral equipment. Investigates, analyzes and resolves complex network-related problems; resolves compatibility problems; troubleshoots network failures, router problems and telecommunications problems; recommends and implements changes and improvements. Monitors network security and performance; identifies unauthorized access and potential security risks; implements and administers security strategies; measures volume and performance of network traffic; identifies utilization and performance issues; recommends improvements to security and network performance. Plans, designs and implements relational databases; develops standards and strategies for maintaining database security; develops methodologies for importing and exporting GIS database information to and from external agencies and County departments. Writes documentation on new and enhanced geographic information system, network and applications including detailed description and functional capabilities; prepares and updates user materials and procedures manuals; creates technical documentation and instructional materials to assist clients in the use of system applications Supervises subordinate staff, including one or more professional GIS Analysts; plans, directs and coordinates staff work plans, projects and assignments; motivates, monitors and evaluates staff performance; reviews checks work products; arranges, coordinates and/or provides staff training; coordinates and recommends the selection of new staff as needed. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of geographic information systems technology. MINIMUM QUALIFICATIONS Note : Incumbents who, at the time that Classification Study #01-22 is adopted by the Board of Supervisors, occupy full-time Civil Service positions reclassified to this class by the study, shall be deemed to meet the requirements listed below. Either I Experience : Two years as a Senior Geographic Information Systems Analyst in San Joaquin County . Or II Education : Graduation from an accredited four-year college or university with major course work in geography, geographic information systems, computer science, information systems, economics, engineering, architecture, environmental science, mathematics, business administration, or a related field. Experience : Five years of increasingly responsible professional analytical computer and related systems work in a geographic information systems environment. Substitution #1 : Possession of an approved information systems technology certificate, or completion of an approved information systems training course may substitute for part or all of the required education. A list of approved certificates and/or courses shall be maintained within the Human Resources Department. Substitution #2 : Additional qualifying experience may substitute for the above-required education on a year-for-year basis to a maximum of two years. KNOWLEDGE Operations, services and activities of geographic information systems programs; operational characteristics and capabilities of specialized geographic information systems hardware and software; geographic information system standards and conventions; advanced principles and practices of applications development, programming and installation; advanced principles and practices of computer science and information systems; advanced methods and techniques of installing, configuring, troubleshooting and administering systems, network, applications, and databases; principles and practices of system security and client access to assigned applications; methods and techniques of using application design and development tools; operational characteristics of multiple operating system environments; a variety of complex application programming languages; operational characteristics of a variety of computer systems, networks and associated hardware, software, databases and related components; principles and practices of quality assurance; principles and practices of network and server administration; principles and practices of database maintenance and administration; relational database concepts; cartographic, drafting, demographic and statistical methods and standards; aerial photograph analysis concepts; methods and techniques of conducting research; methods and techniques of developing technical and training documentation; principles and practices of customer service; principles and practices of supervision and personnel administration; pertinent Federal, State and local codes, laws and regulations. ABILITY Provide advanced level support in the design, development and maintenance of geographic information systems, networks and applications; independently perform complex network and application design analysis and programming duties; analyze and resolve complex system, network and application problems using logical and methodical processes; design, implement, maintain and administer relational database management systems; convert and manipulate data; recommend, install, troubleshoot and upgrade systems, networks and applications; perform complex network and server administration duties; design training materials and conduct training programs; assess and analyze department technology resources and needs; design software to meet client needs; create and develop technical and training manuals or documentation; create maps and charts from multiple layers of data; supervise the work of subordinate staff, including GIS professionals; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work. PHYSICAL/MENTAL REQUIREMENTS Mobility -Frequent use of data input devices; frequent sitting, standing or walking for long periods; occasional pushing/pulling, bending, squatting and crawling; driving; Lifting -Frequently 5-30 pounds; occasionally 70 pounds or less; Vision -Constant use of good overall vision; frequent reading/close-up work; occasional color, depth and peripheral vision; Dexterity -Frequent repetitive motion; frequent writing; frequent grasping, holding, reaching; Hearing/Talking -Frequent talking/hearing in person and on the telephone; Emotional/Psychological -Frequent decision-making and concentration; frequent public contact; occasional working alone, working nights and traveling; Environmental -Frequent exposure to noise. San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $18,000 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $24,000. The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of qualifying family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $20 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam : If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out : A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Online Written Exams : Written exams may be administered online. Candidates will be notified of the examination date and will be responsible to complete the written exam within a given period of time (typically within five calendar days). Candidates are required to read the Online Exam Guide for Test Takers prior to taking an online written exam. The link to the guide is here: Online Exam Guide For Test Takers PLEASE NOTE: Online exams must be completed in one sitting and can only be taken once Candidates will have access to an online exam within the allotted time only A steady internet connection is highly recommended The allotted time will still continue if a candidate closes the window or gets disconnected Once the allotted time expires, access to the exam will be unavailable Microsoft is no longer supporting Internet Explorer . Therefore, it is recommended that candidates do not use Internet Explorer to complete online written exams. Candidates that do not have access to a computer can contact the Human Resources office at (209)468-3370 for information on accommodations. Testing Accommodation : Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran’s Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists : Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral : Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank : The top rank or ranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When filling nine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five : The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Physical Exam : Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam : Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives : Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility : If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Apply Online: www.sjgov.org/department/hr By mail or in person: San Joaquin County Human Resources 44 N. San Joaquin Street Suite 330 Stockton, CA 95202 Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For current employment opportunities please call our 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. ( The County assumes no responsibility for mailed applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Continuous