Cal State University (CSU) East Bay
25800 Carlos Bee Boulevard, Hayward, CA 94542, USA
Salary and Benefits Salary Range: $4,841.00 per month to $6,884.00 per month. PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $4,841.00 per month to $5,550.00 per month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick leave, 14 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. This position may be eligible to participate in the Cal State East Bay hybrid telecommute program subject to management approval. Classification Student Services Professional II About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position The Financial Aid Counselor & Compliance Support Coordinator provides excellent service and guidance to prospective, new and current students and their families throughout the financial aid application process, determining eligibility within the parameters of institutional, state and federal requirements. This position will help review students' aid eligibility, make updates to students' awards, and counsel students and their families regarding financial aid related matters. Additionally, this position will work on verification, appeals, and coordinate administration of program compliance including but not limited to: Credential/Certificate/Non-Degree program review and awarding, Compliance Reviews as it pertains to over awards, aggregate limits, and other administration of checks and balances. The Financial Aid Counselor & Compliance Support Coordinator exercises independent judgment in the management of the financial aid process's operational details. This position requires maintaining knowledge of other departments' policies (Registrar, Student Accounts, Human Resources, Athletics, etc.) and understanding the impact of them on students' financial aid eligibility. This role oversees the administration of both the federal and private loans for CPS. This includes the certification of all Parent PLUS and private education loans, resolving issues between the University’s system and the Department of Education. Furthermore, this position participates in state, regional and national professional development activities to ensure a complete understanding of federal and state regulations and remain current on changes to the federal and state aid programs. Responsibilities Compliance Support Coordinator: Coordinate administration of aid for special programs including, but not limited to: PHAP, Teaching Credential, and other non-degree programs. Conduct review and resolve backend control system reports that include, but are not limited to: over awards, aggregate issues, dual enrollments, C flags, and Pell Pop, and other discrepancies that cannot be resolved through batch/system processing. Ensure timely administration and coordination of Private and Plus Loans. Support timely administration and coordination of Special Circumstance Appeals as well as verifications. Support timely administration and coordination of aid for remote learning programs such as study abroad and institutional partnerships through cross-registration. Ensure checks and balances as it pertains to verifications, appeals, and Return to Title IV reviews. Financial Aid Counselor: Provide advising throughout the financial aid process to prospective, new and current students and their families. Must have a thorough knowledge of available types of financial aid, scholarships and general student eligibility criteria. Exercise good judgment in the management administration and operational details of the financial aid process including but not limited to: Verification: Review incoming financial aid applications and any supporting documentation needed to determine the accuracy of the financial and household information reported on the FAFSA - this requires knowledge of not only federal financial aid regulations but also IRS tax laws and how they relate to federal financial aid. Complete assigned duties with a high degree of accuracy to ensure compliance while experiencing multiple interruptions. Exercise great attention to detail when completing assignments as errors in judgment or calculations could result in unintended consequences for the student and/or the institution such as under or over funding of a student, loss of student eligibility, audit findings, fines, damage to school’s reputation or loss of institutional eligibility. Professional Judgment- Review and make decisions on Satisfactory Academic Progress Appeals and special circumstances appeals. Update the student ISIR data with approved changes. Has the authority to recalculate and make changes to financial aid awards when students' eligibility changes. Review subsequent ISIRs received after initial ISIR to determine if we need to request additional information and reprocess. Review C Flags on ISIRs. Review applications (FAFSA and CADAA) and awards for students' federal, state, and institutional aid. Maintain knowledge of other departments' policies (Registrar, Student Accounts, Housing, Athletics, Study Abroad, etc.) and understand the impact of them on a students' financial eligibility. Utilize conflict resolution skills to help students and parents to understand challenges and identify solutions. Maintain students' confidentiality in accordance with FERPA regulations. Perform need assessments and examine verification documents to ensure compliance with Federal and State awarding regulations. Maintain knowledge base and understanding of all regulations and policies to the administration of Federal, State, and Institutional aid programs. As assigned by the Director/Associate Director, conduct Financial Aid presentations and various workshops on and off campus. Respond to emails and phone calls from students and collaborate with the enrollment information center regarding students. Assist in awarding and coordinating athletic aid, graduate/parent plus, and institutional aid programs. Assist in awarding and coordinating Alternative Loans through Scholarnet. Assist with Return to Title IV calculations. Participate in state, regional, and national professional development activities to ensure a complete understanding of federal and state regulations and remain current on changes to the Federal and State aid programs. Other duties as assigned by the Director and Associate Director of Financial Aid. Minimum Qualifications Knowledge and Abilities: Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations. Use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements. Obtain factual and interpretive information through interviews. Reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data. Advise students individually and in groups on routine matters where required. Recognize multicultural, multi-sexed and multi-aged value systems and work accordingly. Establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Possession of these knowledge and abilities typically is demonstrated through the Experience requirements below. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field. Experience should give evidence of competence and indicate the potential for further growth. A Master’s degree in a job-related field may be substituted for one year of professional experience. Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Required Qualifications Ability to quickly grasp Federal, State, and Institutional Regulations. Understand FERPA and maintain confidentiality. Excellent oral and written communication skills. Ability to conduct financial aid workshops/presentations as needed. Maintain a professional demeanor and empathize with students. Ability to work independently in scheduling opportunities and continuing training. Attend workshops sponsored by the Department of Education and State affiliates. Proficient in MS Excel, MS Word, MS PowerPoint. Preferred Skills and Knowledge Experience with PeopleSoft Student Information System. Experience with CampusLogic. Proficiency in another modern language. Experience in Financial Aid Administration. Customer service experience with the ability to provide advice and guidance on difficult issues/regulations. Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website at http://www.csueastbay.edu/smokeandtobaccofree/ In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available at: http://www.csueastbay.edu/upd/safety-and-security-reports.html Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive order 1083 revised July 21, 2017 as a condition of employment. Advertised: May 07 2024 Pacific Daylight Time Applications close: Sep 06 2024 Pacific Daylight Time Closing Date/Time:
Jul 14, 2024
Salary and Benefits Salary Range: $4,841.00 per month to $6,884.00 per month. PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $4,841.00 per month to $5,550.00 per month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick leave, 14 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. This position may be eligible to participate in the Cal State East Bay hybrid telecommute program subject to management approval. Classification Student Services Professional II About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position The Financial Aid Counselor & Compliance Support Coordinator provides excellent service and guidance to prospective, new and current students and their families throughout the financial aid application process, determining eligibility within the parameters of institutional, state and federal requirements. This position will help review students' aid eligibility, make updates to students' awards, and counsel students and their families regarding financial aid related matters. Additionally, this position will work on verification, appeals, and coordinate administration of program compliance including but not limited to: Credential/Certificate/Non-Degree program review and awarding, Compliance Reviews as it pertains to over awards, aggregate limits, and other administration of checks and balances. The Financial Aid Counselor & Compliance Support Coordinator exercises independent judgment in the management of the financial aid process's operational details. This position requires maintaining knowledge of other departments' policies (Registrar, Student Accounts, Human Resources, Athletics, etc.) and understanding the impact of them on students' financial aid eligibility. This role oversees the administration of both the federal and private loans for CPS. This includes the certification of all Parent PLUS and private education loans, resolving issues between the University’s system and the Department of Education. Furthermore, this position participates in state, regional and national professional development activities to ensure a complete understanding of federal and state regulations and remain current on changes to the federal and state aid programs. Responsibilities Compliance Support Coordinator: Coordinate administration of aid for special programs including, but not limited to: PHAP, Teaching Credential, and other non-degree programs. Conduct review and resolve backend control system reports that include, but are not limited to: over awards, aggregate issues, dual enrollments, C flags, and Pell Pop, and other discrepancies that cannot be resolved through batch/system processing. Ensure timely administration and coordination of Private and Plus Loans. Support timely administration and coordination of Special Circumstance Appeals as well as verifications. Support timely administration and coordination of aid for remote learning programs such as study abroad and institutional partnerships through cross-registration. Ensure checks and balances as it pertains to verifications, appeals, and Return to Title IV reviews. Financial Aid Counselor: Provide advising throughout the financial aid process to prospective, new and current students and their families. Must have a thorough knowledge of available types of financial aid, scholarships and general student eligibility criteria. Exercise good judgment in the management administration and operational details of the financial aid process including but not limited to: Verification: Review incoming financial aid applications and any supporting documentation needed to determine the accuracy of the financial and household information reported on the FAFSA - this requires knowledge of not only federal financial aid regulations but also IRS tax laws and how they relate to federal financial aid. Complete assigned duties with a high degree of accuracy to ensure compliance while experiencing multiple interruptions. Exercise great attention to detail when completing assignments as errors in judgment or calculations could result in unintended consequences for the student and/or the institution such as under or over funding of a student, loss of student eligibility, audit findings, fines, damage to school’s reputation or loss of institutional eligibility. Professional Judgment- Review and make decisions on Satisfactory Academic Progress Appeals and special circumstances appeals. Update the student ISIR data with approved changes. Has the authority to recalculate and make changes to financial aid awards when students' eligibility changes. Review subsequent ISIRs received after initial ISIR to determine if we need to request additional information and reprocess. Review C Flags on ISIRs. Review applications (FAFSA and CADAA) and awards for students' federal, state, and institutional aid. Maintain knowledge of other departments' policies (Registrar, Student Accounts, Housing, Athletics, Study Abroad, etc.) and understand the impact of them on a students' financial eligibility. Utilize conflict resolution skills to help students and parents to understand challenges and identify solutions. Maintain students' confidentiality in accordance with FERPA regulations. Perform need assessments and examine verification documents to ensure compliance with Federal and State awarding regulations. Maintain knowledge base and understanding of all regulations and policies to the administration of Federal, State, and Institutional aid programs. As assigned by the Director/Associate Director, conduct Financial Aid presentations and various workshops on and off campus. Respond to emails and phone calls from students and collaborate with the enrollment information center regarding students. Assist in awarding and coordinating athletic aid, graduate/parent plus, and institutional aid programs. Assist in awarding and coordinating Alternative Loans through Scholarnet. Assist with Return to Title IV calculations. Participate in state, regional, and national professional development activities to ensure a complete understanding of federal and state regulations and remain current on changes to the Federal and State aid programs. Other duties as assigned by the Director and Associate Director of Financial Aid. Minimum Qualifications Knowledge and Abilities: Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations. Use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements. Obtain factual and interpretive information through interviews. Reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data. Advise students individually and in groups on routine matters where required. Recognize multicultural, multi-sexed and multi-aged value systems and work accordingly. Establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Possession of these knowledge and abilities typically is demonstrated through the Experience requirements below. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field. Experience should give evidence of competence and indicate the potential for further growth. A Master’s degree in a job-related field may be substituted for one year of professional experience. Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Required Qualifications Ability to quickly grasp Federal, State, and Institutional Regulations. Understand FERPA and maintain confidentiality. Excellent oral and written communication skills. Ability to conduct financial aid workshops/presentations as needed. Maintain a professional demeanor and empathize with students. Ability to work independently in scheduling opportunities and continuing training. Attend workshops sponsored by the Department of Education and State affiliates. Proficient in MS Excel, MS Word, MS PowerPoint. Preferred Skills and Knowledge Experience with PeopleSoft Student Information System. Experience with CampusLogic. Proficiency in another modern language. Experience in Financial Aid Administration. Customer service experience with the ability to provide advice and guidance on difficult issues/regulations. Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website at http://www.csueastbay.edu/smokeandtobaccofree/ In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available at: http://www.csueastbay.edu/upd/safety-and-security-reports.html Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive order 1083 revised July 21, 2017 as a condition of employment. Advertised: May 07 2024 Pacific Daylight Time Applications close: Sep 06 2024 Pacific Daylight Time Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Financial Aid Counselor SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Financial Aid Office Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0 FTE) Work Schedule Monday - Friday 8:00am - 5:00pm Anticipated Hiring Range $5,772.00 per month ($69,264.00 Annually) Salary is commensurate with experience. Position Summary The financial aid counselor is responsible for counseling students, applicants and parents on all aspects of the financial aid process; determining and monitoring students' eligibility for federal and state financial aid programs; and assuming major program responsibilities for one or more financial aid programs. Position Information Financial Aid Counselor • Serve as lead to staff who are reviewing and verifying accuracy of FAFSA data against submitted supporting documentation and federal tax documents. Responsible for the completion of this task in a timely manner. Provide updated information to the Financial Aid leadership team regarding the status of verification of FAFSA data. • Execute priorities set by the Division of Enrollment Management with regards to completion of verification to increase the University’s enrollment with incoming new students. • Analyze complex student issues pertaining to financial aid involving unusual, sensitive and complex circumstances to facilitate mutually acceptable resolution; provide comprehensive advisement and utilize counseling techniques to achieve said resolution. • Review and analyze complex financial documents to verify and assess applicant’s resource. • Compile factual and interpretative information on application income, household size and marital status. Identify unusual and complex circumstances to establish OSFA policy to ensure and maintain equity in awarding. • Interpret and apply broad knowledge of Federal, State and institutional financial aid administration policy to package and administer aid to eligible applicants. • Exercise decision making authority to change or adjust financial aid awards to applicant with special needs or circumstances. • Follow up with student and parent in order to resolve discrepancies Provide In-Person Assistance in the One Stop, via Phone/Email & at Campus-Wide Events and Activities • Provide student and parent in-person contact at the One Stop Student Services Center, answering telephone calls, and responding to email inquiries. • Problem solve to ensure that students are being accurately awarded and receiving their financial aid funds in a timely manner. • Be available during evenings and weekends, as requested, to represent financial aid at campus recruitment, retention and outreach events and programs. Other duties as assigned Minimum Qualifications Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Knowledge and Abilities: The following knowledge and abilities as well as those listed at the lower levels in the Student Services Professional SSP series are required for appointment into this classification. Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the program area to which assigned; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective course of action; advise students individually and in groups on complex student-related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments with detailed instructions; and establish and maintain cooperative working relations with a variety of individuals. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Preferred Qualifications Experience in higher education setting; • Experience providing excellent customer service; • Experience assisting and advocating for students and parents, helping them navigate through Financial Aid processes; • Demonstrated experience working in student services; • Excellent writing, oral communication, interviewing, and counseling skills; • Detail oriented; • Ability to learn and interpret regulations and policies; • Ability to work in highly automated environment; • Experience with federal loan and grant programs; and • Familiarity with Oracle Campus Solutions (CS), United States Department of Education electronic access: National Student Loan Data System (NSLDS) and Common Origination & Disbursement System (COD) websites. • Core Competencies - embody the following competencies: • Bias toward collaboration and teamwork. • Effective oral, written and nonverbal communication skills. • Customer/Client Focus with an emphasis in problem solving and resolution. • Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. • Diversity and inclusion. Environmental/Physical/Special Sustained computer use. • Must be able to work in a customer services environment and travel off-campus to facilitate and/or attend workshops or events during work hours. • Must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: May 08 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Working Title Financial Aid Counselor SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Financial Aid Office Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0 FTE) Work Schedule Monday - Friday 8:00am - 5:00pm Anticipated Hiring Range $5,772.00 per month ($69,264.00 Annually) Salary is commensurate with experience. Position Summary The financial aid counselor is responsible for counseling students, applicants and parents on all aspects of the financial aid process; determining and monitoring students' eligibility for federal and state financial aid programs; and assuming major program responsibilities for one or more financial aid programs. Position Information Financial Aid Counselor • Serve as lead to staff who are reviewing and verifying accuracy of FAFSA data against submitted supporting documentation and federal tax documents. Responsible for the completion of this task in a timely manner. Provide updated information to the Financial Aid leadership team regarding the status of verification of FAFSA data. • Execute priorities set by the Division of Enrollment Management with regards to completion of verification to increase the University’s enrollment with incoming new students. • Analyze complex student issues pertaining to financial aid involving unusual, sensitive and complex circumstances to facilitate mutually acceptable resolution; provide comprehensive advisement and utilize counseling techniques to achieve said resolution. • Review and analyze complex financial documents to verify and assess applicant’s resource. • Compile factual and interpretative information on application income, household size and marital status. Identify unusual and complex circumstances to establish OSFA policy to ensure and maintain equity in awarding. • Interpret and apply broad knowledge of Federal, State and institutional financial aid administration policy to package and administer aid to eligible applicants. • Exercise decision making authority to change or adjust financial aid awards to applicant with special needs or circumstances. • Follow up with student and parent in order to resolve discrepancies Provide In-Person Assistance in the One Stop, via Phone/Email & at Campus-Wide Events and Activities • Provide student and parent in-person contact at the One Stop Student Services Center, answering telephone calls, and responding to email inquiries. • Problem solve to ensure that students are being accurately awarded and receiving their financial aid funds in a timely manner. • Be available during evenings and weekends, as requested, to represent financial aid at campus recruitment, retention and outreach events and programs. Other duties as assigned Minimum Qualifications Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Knowledge and Abilities: The following knowledge and abilities as well as those listed at the lower levels in the Student Services Professional SSP series are required for appointment into this classification. Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the program area to which assigned; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective course of action; advise students individually and in groups on complex student-related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments with detailed instructions; and establish and maintain cooperative working relations with a variety of individuals. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Preferred Qualifications Experience in higher education setting; • Experience providing excellent customer service; • Experience assisting and advocating for students and parents, helping them navigate through Financial Aid processes; • Demonstrated experience working in student services; • Excellent writing, oral communication, interviewing, and counseling skills; • Detail oriented; • Ability to learn and interpret regulations and policies; • Ability to work in highly automated environment; • Experience with federal loan and grant programs; and • Familiarity with Oracle Campus Solutions (CS), United States Department of Education electronic access: National Student Loan Data System (NSLDS) and Common Origination & Disbursement System (COD) websites. • Core Competencies - embody the following competencies: • Bias toward collaboration and teamwork. • Effective oral, written and nonverbal communication skills. • Customer/Client Focus with an emphasis in problem solving and resolution. • Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. • Diversity and inclusion. Environmental/Physical/Special Sustained computer use. • Must be able to work in a customer services environment and travel off-campus to facilitate and/or attend workshops or events during work hours. • Must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: May 08 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary The Special Programs Coordinator and Financial Aid Counselor performs functions under the general supervision of the Associate Director of Counseling and Advising, but works independently to provide a variety of coordinating and advising services in support of the Financial Aid Counseling Unit. Performs functions related to the functional and technical financial aid programs, the Financial Aid application processes and awarding cycles, as well as student and parent counseling. The incumbent is responsible for maintaining a high level of knowledge regarding Financial Aid programs that attracts, retains, and enrolls academically qualified, culturally diverse, and socially conscious populations of undergraduate and graduate students. As a representative for San Jose State University, this position maintains a high level of expertise in Financial Aid requirements, processes, and regulations to facilitate quality customer service and financial aid advising in supporting students’ decision to apply and attend SJSU. The Special Programs Coordinator and Financial Aid Counselor will develop and maintain accurate and transparent financial aid documentation and work flow in order to maintain levels of productivity and quality of financial aid counseling for prospective and continuing students. Key Responsibilities Coordinate a variety of Special Programs supported by the Financial Aid Office (Study Abroad, Summer Faculty Led Programs, and Accelerated Programs with a special session fee structure) Coordination of financial aid awarded for students enrolled in program of studies. (Pell Credential awarding, Cross-Enrollment, Summer-Start Programs, and Fee Waivers/Vocational Rehab payments). Awarding of aid for specialized grants for students in Doctorate Programs, and MBA programs Liaison with on and off campus personnel in administering the various programs. Work closely with the Bursar’s Office to ensure the timely disbursement and transmittal of financial aid for the special programs Run necessary queries to identify students to determine the amount of aid to return for those who withdraw or drop classes Utilize the PeopleSoft Module to determine the amount of aid to be charged and adjust/return the Title IV aid as necessary Ensures the effective Financial Aid communication process to prospective students and their families, and supports the yield process and activities for admitted students Maintains knowledge of financial aid programs, including Pell, Federal, Cal Grant, and Federal Work Study (FWS). Keeps current and interprets federal and scholarship eligibility criteria and office practices Provide counseling to students and campus organizations to educate on budgeting and financial literacy topics thru all media - zoom/in-person/group presentations Knowledge, Skills & Abilities Must be able to interact with a variety of internal partners from Academic and Student Affairs to the Office of the President, communicating effectively and professionally. Strong oral and written communication skills Must possess excellent customer service and public relations skills Working knowledge of methods, procedures, practices and activities of the program area Ability to interpret and apply university policies, rules, and regulations regarding financial aid Demonstrated experience with the Federal and State Grant Programs in a Higher Education setting - reconciliation of funds, processing issues, and experience with outside entities in relation to the administration of the programs Ability to interpret and explain policies to various staff members and students General knowledge of individual counseling techniques, and working knowledge of student services programs to which immediately assigned Thorough knowledge of English grammar, business writing, punctuation and spelling Ability to compose and appropriately format correspondence and reports Working knowledge of software applications such as word processing, spreadsheet, and database management General knowledge of the methods and problems of organizational and program management General knowledge of research and interview techniques Ability to obtain factual and interpretive information through interviews Ability to acquire and apply knowledge of financial aid requirements Ability to analyze and evaluate financial documents, and acquire and apply knowledge of Financial Aid and Scholarships Ability to be sensitive and responsive to student needs and ability to work independently and in a team setting Ability to maintain confidentiality and appropriately handle sensitive communications with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts Required Qualifications Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related Three (3) years of progressively responsible professional student services work experience. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling Preferred Qualifications Bachelor’s Degree Five (5) years of in-house financial aid experience - from application to disbursement - FAFSA completion, awarding students, revising awards, and processing R2T4, etc. Two (2) years of experience working with special populations outside of the regular financial aid process Two (2) years of student counseling experience relaying information to students and families on their financial aid eligibility Two (2) years’ experience of presenting to students/families thru in-person or virtual means Experience with online document retrieval system (OnBase) and running queries from PeopleSoft Compensation Classification: Student Services Professional III Anticipated Hiring Range: $5,025/month - $5,732/month CSU Salary Range: $5,025/month - $7,159/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: March 20, 2024 through April 3, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Mar 20 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Job Summary The Special Programs Coordinator and Financial Aid Counselor performs functions under the general supervision of the Associate Director of Counseling and Advising, but works independently to provide a variety of coordinating and advising services in support of the Financial Aid Counseling Unit. Performs functions related to the functional and technical financial aid programs, the Financial Aid application processes and awarding cycles, as well as student and parent counseling. The incumbent is responsible for maintaining a high level of knowledge regarding Financial Aid programs that attracts, retains, and enrolls academically qualified, culturally diverse, and socially conscious populations of undergraduate and graduate students. As a representative for San Jose State University, this position maintains a high level of expertise in Financial Aid requirements, processes, and regulations to facilitate quality customer service and financial aid advising in supporting students’ decision to apply and attend SJSU. The Special Programs Coordinator and Financial Aid Counselor will develop and maintain accurate and transparent financial aid documentation and work flow in order to maintain levels of productivity and quality of financial aid counseling for prospective and continuing students. Key Responsibilities Coordinate a variety of Special Programs supported by the Financial Aid Office (Study Abroad, Summer Faculty Led Programs, and Accelerated Programs with a special session fee structure) Coordination of financial aid awarded for students enrolled in program of studies. (Pell Credential awarding, Cross-Enrollment, Summer-Start Programs, and Fee Waivers/Vocational Rehab payments). Awarding of aid for specialized grants for students in Doctorate Programs, and MBA programs Liaison with on and off campus personnel in administering the various programs. Work closely with the Bursar’s Office to ensure the timely disbursement and transmittal of financial aid for the special programs Run necessary queries to identify students to determine the amount of aid to return for those who withdraw or drop classes Utilize the PeopleSoft Module to determine the amount of aid to be charged and adjust/return the Title IV aid as necessary Ensures the effective Financial Aid communication process to prospective students and their families, and supports the yield process and activities for admitted students Maintains knowledge of financial aid programs, including Pell, Federal, Cal Grant, and Federal Work Study (FWS). Keeps current and interprets federal and scholarship eligibility criteria and office practices Provide counseling to students and campus organizations to educate on budgeting and financial literacy topics thru all media - zoom/in-person/group presentations Knowledge, Skills & Abilities Must be able to interact with a variety of internal partners from Academic and Student Affairs to the Office of the President, communicating effectively and professionally. Strong oral and written communication skills Must possess excellent customer service and public relations skills Working knowledge of methods, procedures, practices and activities of the program area Ability to interpret and apply university policies, rules, and regulations regarding financial aid Demonstrated experience with the Federal and State Grant Programs in a Higher Education setting - reconciliation of funds, processing issues, and experience with outside entities in relation to the administration of the programs Ability to interpret and explain policies to various staff members and students General knowledge of individual counseling techniques, and working knowledge of student services programs to which immediately assigned Thorough knowledge of English grammar, business writing, punctuation and spelling Ability to compose and appropriately format correspondence and reports Working knowledge of software applications such as word processing, spreadsheet, and database management General knowledge of the methods and problems of organizational and program management General knowledge of research and interview techniques Ability to obtain factual and interpretive information through interviews Ability to acquire and apply knowledge of financial aid requirements Ability to analyze and evaluate financial documents, and acquire and apply knowledge of Financial Aid and Scholarships Ability to be sensitive and responsive to student needs and ability to work independently and in a team setting Ability to maintain confidentiality and appropriately handle sensitive communications with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts Required Qualifications Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related Three (3) years of progressively responsible professional student services work experience. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling Preferred Qualifications Bachelor’s Degree Five (5) years of in-house financial aid experience - from application to disbursement - FAFSA completion, awarding students, revising awards, and processing R2T4, etc. Two (2) years of experience working with special populations outside of the regular financial aid process Two (2) years of student counseling experience relaying information to students and families on their financial aid eligibility Two (2) years’ experience of presenting to students/families thru in-person or virtual means Experience with online document retrieval system (OnBase) and running queries from PeopleSoft Compensation Classification: Student Services Professional III Anticipated Hiring Range: $5,025/month - $5,732/month CSU Salary Range: $5,025/month - $7,159/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: March 20, 2024 through April 3, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Mar 20 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary The Online Programs Coordinator and Financial Aid Counselor performs functions under the general supervision of the Associate Director of Financial Aid Counseling but works independently to provide a variety of coordinating and advising services in support of the Financial Aid and Scholarships Office. The incumbent performs functions related to the functional and technical financial aid programs, the Financial Aid application processes and awarding cycles, as well as student and parent counseling. The incumbent will maintain a high level of knowledge regarding Financial Aid programs that attracts, retains, and enrolls academically qualified, culturally diverse, and socially conscious populations of undergraduate and graduate students. As a representative for San Jose State University, the incumbent maintains a high level of expertise in Financial Aid requirements, processes, and regulations to facilitate quality customer service and financial aid advising in supporting students’ decision to apply and attend SJSU. The incumbent will collect accurate financial aid documentation and perform verification in order to award aid to our online student population. The incumbent will be responsible to provide financial aid counseling for prospective and continuing students. The Online Programs Coordinator and Financial Aid Counselor is responsible for serving as the point of contact for SJSU Online Enrollment Counselors and for the evaluation and verification of aid prospective and applicant online learners. Key Responsibilities Coordinate the online Programs supported by the Financial Aid Office (SJSU Online, and Accelerated Programs with a special session fee structure) Verification and award coordination of financial aid awarded for students enrolled in SJSU Online program Liaison with on and off campus personnel in administering the various programs. Work closely with the Bursar’s Office to ensure the timely disbursement and transmittal of financial aid for the special programs Ensures the effective Financial Aid communication process to prospective students and their families, and supports the yield process and activities for admitted students Maintains knowledge of financial aid programs, including Pell, Federal, Cal Grant, and Federal Work Study (FWS). Keeps current and interprets federal and scholarship eligibility criteria and office practices Communicates effectively with students regarding their on-line checklist items and their individual status in the Financial Aid application. Explains the applicant process award cycle and answers questions related to Financial Aid and Scholarship award process at San Jose State University and communicates to students and parents Assists students at the front counter answering questions during drop-in hours and provides phone coverage. Explains to students and parents the various documents, such as tax transcripts and verification forms that may be requested by FASO to complete the application process Knowledge, Skills & Abilities Ability to communicate with constituents in a professional and respectful manner Ability to interact with a variety of internal partners from Academic and Student Affairs to the Office of the President Knowledge of methods, procedures, practices and activities of the program area Ability to interpret and apply university policies, rules, and regulations regarding financial aid Ability to interpret and explain policies to various staff members and students General knowledge of individual counseling techniques, and working knowledge of student services programs to which immediately assigned Ability to compose and appropriately format correspondence and reports Knowledge of software applications such as word processing, spreadsheet, and database management General knowledge of the methods and problems of organizational and program management General knowledge of research and interview techniques Ability to obtain factual and interpretive information through interviews; ability to acquire and apply knowledge of financial aid requirements Ability to analyze and evaluate financial documents, and acquire and apply knowledge of Financial Aid and Scholarships Ability to be sensitive and responsive to student needs and ability to work independently and in a team setting Ability to perform accurately in a detail-oriented environment and handle multiple work priorities, organize and plan work and projects Ability to maintain confidentiality and appropriately handle sensitive communications with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts Excellent oral and written communication skills Ability to advise students individually and in groups on routine matters where required Excellent customer service and public relations skills Required Qualifications Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related Three (3) years of progressively responsible professional student services work experience. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling Preferred Qualifications Bachelor’s Degree Five years (5) of in-house financial aid experience - from application to disbursement - FAFSA completion, awarding students, revising awards, and understanding of Return to Title IV (R2T4) and its effect on the online population Two (2) years of experience working with special populations outside of the regular financial aid process Two (2) years of student counseling experience relaying information to students and families on their financial aid eligibility Two (2) years of experience of presenting to students/families through in-person or virtual means Experience with online document retrieval system (On-Base) and running queries from PeopleSoft Compensation Classification: Student Services Professional III Anticipated Hiring Range: $5,025/month CSU Salary Range: $5,025/month - $7,159/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: March 22, 2024 through April 8, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Mar 22 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Job Summary The Online Programs Coordinator and Financial Aid Counselor performs functions under the general supervision of the Associate Director of Financial Aid Counseling but works independently to provide a variety of coordinating and advising services in support of the Financial Aid and Scholarships Office. The incumbent performs functions related to the functional and technical financial aid programs, the Financial Aid application processes and awarding cycles, as well as student and parent counseling. The incumbent will maintain a high level of knowledge regarding Financial Aid programs that attracts, retains, and enrolls academically qualified, culturally diverse, and socially conscious populations of undergraduate and graduate students. As a representative for San Jose State University, the incumbent maintains a high level of expertise in Financial Aid requirements, processes, and regulations to facilitate quality customer service and financial aid advising in supporting students’ decision to apply and attend SJSU. The incumbent will collect accurate financial aid documentation and perform verification in order to award aid to our online student population. The incumbent will be responsible to provide financial aid counseling for prospective and continuing students. The Online Programs Coordinator and Financial Aid Counselor is responsible for serving as the point of contact for SJSU Online Enrollment Counselors and for the evaluation and verification of aid prospective and applicant online learners. Key Responsibilities Coordinate the online Programs supported by the Financial Aid Office (SJSU Online, and Accelerated Programs with a special session fee structure) Verification and award coordination of financial aid awarded for students enrolled in SJSU Online program Liaison with on and off campus personnel in administering the various programs. Work closely with the Bursar’s Office to ensure the timely disbursement and transmittal of financial aid for the special programs Ensures the effective Financial Aid communication process to prospective students and their families, and supports the yield process and activities for admitted students Maintains knowledge of financial aid programs, including Pell, Federal, Cal Grant, and Federal Work Study (FWS). Keeps current and interprets federal and scholarship eligibility criteria and office practices Communicates effectively with students regarding their on-line checklist items and their individual status in the Financial Aid application. Explains the applicant process award cycle and answers questions related to Financial Aid and Scholarship award process at San Jose State University and communicates to students and parents Assists students at the front counter answering questions during drop-in hours and provides phone coverage. Explains to students and parents the various documents, such as tax transcripts and verification forms that may be requested by FASO to complete the application process Knowledge, Skills & Abilities Ability to communicate with constituents in a professional and respectful manner Ability to interact with a variety of internal partners from Academic and Student Affairs to the Office of the President Knowledge of methods, procedures, practices and activities of the program area Ability to interpret and apply university policies, rules, and regulations regarding financial aid Ability to interpret and explain policies to various staff members and students General knowledge of individual counseling techniques, and working knowledge of student services programs to which immediately assigned Ability to compose and appropriately format correspondence and reports Knowledge of software applications such as word processing, spreadsheet, and database management General knowledge of the methods and problems of organizational and program management General knowledge of research and interview techniques Ability to obtain factual and interpretive information through interviews; ability to acquire and apply knowledge of financial aid requirements Ability to analyze and evaluate financial documents, and acquire and apply knowledge of Financial Aid and Scholarships Ability to be sensitive and responsive to student needs and ability to work independently and in a team setting Ability to perform accurately in a detail-oriented environment and handle multiple work priorities, organize and plan work and projects Ability to maintain confidentiality and appropriately handle sensitive communications with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts Excellent oral and written communication skills Ability to advise students individually and in groups on routine matters where required Excellent customer service and public relations skills Required Qualifications Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related Three (3) years of progressively responsible professional student services work experience. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling Preferred Qualifications Bachelor’s Degree Five years (5) of in-house financial aid experience - from application to disbursement - FAFSA completion, awarding students, revising awards, and understanding of Return to Title IV (R2T4) and its effect on the online population Two (2) years of experience working with special populations outside of the regular financial aid process Two (2) years of student counseling experience relaying information to students and families on their financial aid eligibility Two (2) years of experience of presenting to students/families through in-person or virtual means Experience with online document retrieval system (On-Base) and running queries from PeopleSoft Compensation Classification: Student Services Professional III Anticipated Hiring Range: $5,025/month CSU Salary Range: $5,025/month - $7,159/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: March 22, 2024 through April 8, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Mar 22 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Financial Aid Counselor SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Office of Student Financial Aid Appointment Type This is a one-year probationary position. Time Base 1.0 Work Schedule Monday -Friday 8:00 a.m.-5:00 p.m. Anticipated Hiring Range $5,182.00 Per Month ($62,184.00 Annually) Salary is commensurate with experience. Position Summary Reporting to the Director of the Office of Student Financial Aid (OSFA), the Financial Aid Counselor counsels students and parents on federal, State and University financial aid policies and procedures, reviews student/parent documents with financial aid application to determine eligibility and award financial aid to qualified students; assumes responsibility for one or more specialized programs; reviews student/parent appeals and administers professional judgement on a case-by-case basis; and conducts financial aid workshops both on and off campus. Position Information Determine Eligibility and Award Financial Aid •Work with financial aid computer system to determine eligibility and award financial aid to qualified students based on current awarding guidelines and the availability of funds. •Apply the US Department of Education verification procedures. •Review student files prior to awarding; follow-up for clarification or additional information; review financial aid forms, federal income tax forms, and supporting documents, and re-compute family contribution as required. •Perform mandatory revisions and make packaging changes as individual student circumstances change. •Evaluate appeals and make professional judgment determinations on a case-by-case basis. •Ensure sufficient documentation and controls for decisions made. •Make recommendations on SF State financial aid policies/procedures affecting all above areas. •Participate in all training and staff development programs. Maintain Knowledge in Financial Aid Regulation and Procedures •Serve as the expert for one or more program responsibilities. •Stay current with regulations and procedures associated with the program and ensure appropriate communication directly and on website. •Act as the primary point of contact for staff and students. •Complete all activities; work with supervisor to ensure sufficient controls and secondary review of procedures. •Maintain contact with other campus offices and/or off-campus agencies involved with aspects of program. •Make recommendations to improve communication and delivery systems that will better serve our students and will minimize risks to the University. 15% Provide In-Person Assistance in the One Stop, via Phone/Email & at Campus-Wide Events and Activities •Provide student and parent in-person contact at the One Stop Student Services Center, answering telephone calls, and responding to email inquiries. •Problem solve to ensure that students are being accurately awarded and receiving their financial aid funds in a timely manner. •Be available during evenings and weekends, as requested, to represent financial aid at campus recruitment, retention and outreach events and programs. Other duties as assigned. At All Times •Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for aMulti-Cultural University (P30D) •Demonstrate safe work practices for oneself, others and the office environment. Minimum Qualifications Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Knowledge and Abilities: Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically’ collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multi-sexed and multi-aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field: experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be Preferred Qualifications •Experience in higher education setting; •Experience providing excellent customer service; •Experience assisting and advocating for students and parents, helping them navigate through Financial Aidprocesses; •Demonstrated experience working in student services; •Excellent writing, oral communication, interviewing, and counseling skills; •Detail oriented; •Ability to learn and interpret regulations and policies; •Ability to work in highly automated environment; •Experience with federal loan and grant programs; and •Familiarity with Oracle Campus Solutions (CS), United States Department of Education electronic access: National Student Loan Data System (NSLDS) and Common Origination & Disbursement System (COD) websites. •Core Competencies - embody the following competencies: •Bias toward collaboration and teamwork. •Effective oral, written and nonverbal communication skills. •Customer/Client Focus with an emphasis in problem solving and resolution. •Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. •Diversity and inclusion. Environmental/Physical/Special •Sustained computer use. •Must be able to work in a customer services environment and travel off-campus to facilitate and/or attend workshops or events during work hours. •Must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Employment Requirement CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: May 07 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Working Title Financial Aid Counselor SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Office of Student Financial Aid Appointment Type This is a one-year probationary position. Time Base 1.0 Work Schedule Monday -Friday 8:00 a.m.-5:00 p.m. Anticipated Hiring Range $5,182.00 Per Month ($62,184.00 Annually) Salary is commensurate with experience. Position Summary Reporting to the Director of the Office of Student Financial Aid (OSFA), the Financial Aid Counselor counsels students and parents on federal, State and University financial aid policies and procedures, reviews student/parent documents with financial aid application to determine eligibility and award financial aid to qualified students; assumes responsibility for one or more specialized programs; reviews student/parent appeals and administers professional judgement on a case-by-case basis; and conducts financial aid workshops both on and off campus. Position Information Determine Eligibility and Award Financial Aid •Work with financial aid computer system to determine eligibility and award financial aid to qualified students based on current awarding guidelines and the availability of funds. •Apply the US Department of Education verification procedures. •Review student files prior to awarding; follow-up for clarification or additional information; review financial aid forms, federal income tax forms, and supporting documents, and re-compute family contribution as required. •Perform mandatory revisions and make packaging changes as individual student circumstances change. •Evaluate appeals and make professional judgment determinations on a case-by-case basis. •Ensure sufficient documentation and controls for decisions made. •Make recommendations on SF State financial aid policies/procedures affecting all above areas. •Participate in all training and staff development programs. Maintain Knowledge in Financial Aid Regulation and Procedures •Serve as the expert for one or more program responsibilities. •Stay current with regulations and procedures associated with the program and ensure appropriate communication directly and on website. •Act as the primary point of contact for staff and students. •Complete all activities; work with supervisor to ensure sufficient controls and secondary review of procedures. •Maintain contact with other campus offices and/or off-campus agencies involved with aspects of program. •Make recommendations to improve communication and delivery systems that will better serve our students and will minimize risks to the University. 15% Provide In-Person Assistance in the One Stop, via Phone/Email & at Campus-Wide Events and Activities •Provide student and parent in-person contact at the One Stop Student Services Center, answering telephone calls, and responding to email inquiries. •Problem solve to ensure that students are being accurately awarded and receiving their financial aid funds in a timely manner. •Be available during evenings and weekends, as requested, to represent financial aid at campus recruitment, retention and outreach events and programs. Other duties as assigned. At All Times •Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for aMulti-Cultural University (P30D) •Demonstrate safe work practices for oneself, others and the office environment. Minimum Qualifications Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Knowledge and Abilities: Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically’ collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multi-sexed and multi-aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field: experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be Preferred Qualifications •Experience in higher education setting; •Experience providing excellent customer service; •Experience assisting and advocating for students and parents, helping them navigate through Financial Aidprocesses; •Demonstrated experience working in student services; •Excellent writing, oral communication, interviewing, and counseling skills; •Detail oriented; •Ability to learn and interpret regulations and policies; •Ability to work in highly automated environment; •Experience with federal loan and grant programs; and •Familiarity with Oracle Campus Solutions (CS), United States Department of Education electronic access: National Student Loan Data System (NSLDS) and Common Origination & Disbursement System (COD) websites. •Core Competencies - embody the following competencies: •Bias toward collaboration and teamwork. •Effective oral, written and nonverbal communication skills. •Customer/Client Focus with an emphasis in problem solving and resolution. •Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. •Diversity and inclusion. Environmental/Physical/Special •Sustained computer use. •Must be able to work in a customer services environment and travel off-campus to facilitate and/or attend workshops or events during work hours. •Must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Employment Requirement CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: May 07 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) Monterey Bay
100 Campus Center, Seaside, CA 93955, USA
Classification: Student Services Professional II Hours: Full-time / 40 hours per week FLSA: Exempt Anticipated Hiring Salary Range: $4,841* mo. CSU Salary Schedule *CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs. Priority Screening Date: July 28, 2024 Recruitment Status: Open Until Filled ABOUT CSUMB California State University, Monterey Bay is a mid-sized university in California’s Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement , CSUMB is part of the nation’s largest four-year public university system, California State University , which educates nearly 460,000 students every year. With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students’ lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB’s sustainability goal is to be carbon neutral by 2030. The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators. Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz. Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University.As one of the 23 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff. With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean. PURPOSE : Under the general direction of the Director of Financial Aid and the daily supervision of the Associate Director of Financial Aid, the Financial Aid (FA) Counselor performs a variety of basic and complex Student Services Work characterized by advising, technical and administrative duties in support of the students applying Financial Aid. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following : Using appropriate Federal, State, and Institutional standards, evaluates information provided by financial aid applicants to determine eligibility for specific types of assistance. Explains the financial aid award cycle, answers questions related to the financial aid award process, and communicates to students and parents. Ensures completeness, accuracy, and timeliness of all operational functions. Recommends and implements guidelines to support the functions of the overall Financial Aid Office. Provides support to other counselors and the Lead Counselor as needed by determining the importance of each task and completes functions according to established deadlines and changing priorities. Independently performs the financial aid verification, packages and awards financial aid, monitors satisfactory academic progress and assists in census processing. Provides telephone and font counter reception. Independently provides financial aid counseling to prospective, current, and alumni students and families through email, telephone, and in-person appointments. Maintains a positive, effective, working environment between the Financial Aid office and other on-campus departments. Plans, counsels, and uses professional judgment and effective decision-making to ensure that the student population is processed efficiently and effectively. Provides telephone and front counter reception. Independently develops and conducts financial aid presentations in individual and group settings to on-campus and off-campus constituents throughout the year, including weekends. Other Functions : Performs other job-related duties and special projects as assigned. KNOWLEDGE, SKILLS AND ABILITIES : Working knowledge of the principles of individual and group behavior; procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multi-sexed and multi-aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. MINIMUM QUALIFICATIONS : Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job- related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job related field may be substituted for one year of the professional experience. PREFERRED QUALIFICATIONS : Eperience with electronic transfer of data, and other automated systems involved in a financial aid office. Experience in advising students individually and in groups, and in analysis and resolution of complex student services problems. Experience in a Financial Aid Office in a comparable four-year institution. Second language proficiency. Technical fluency with Oracle/PeopleSoft, CSU Common Management System or equivalent information system; Microsoft Office Professional; Google Workspace (Gmail, Docs, Sheets, Drive, Calendar, Forms, etc.); 25Live; intranet drives; and internet browsers. SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS : All offers of employment are contingent upon the successful completion of a background check (including a criminal records check). The person holding this position will have a duty to report to the Campus Title IX Officer information pertaining to discrimination, harassment, sexual misconduct, sexual exploitation, dating violence, domestic violence, stalking, and retaliation and is required to comply with the requirements set forth in CSU Executive Order EO 1095, EO 1096, and EO 1097 as a condition of employment. This position has been designated as a sensitive position with access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards . This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues. This position is designated as a Campus Security Authority (CSA). The position is required to participate in training at the direction of the Clery Director and must also promptly report allegations of reportable crimes according to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, its accompanying regulations; the California State Education Code, Chapter 15.5, of the Donahoe Higher Education Act, Section 67380; and the California State University system-wide policy, Code EO 1107. This position has been designated as a sensitive position with responsibility for the care, safety and security of people (including children and minors), animals and CSU property access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards May require weekend or evening work PHYSICAL ENVIRONMENT : Office environment with standard equipment and tasks. The position requires working at a computer and desk for extended periods of time. May require travel between campus offices and off-campus locations. The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates. BENEFITS/PERKS : CSUMB offers a premium benefit package that includes outstanding vacation, health, dental and vision plans; membership in the California Public Employees Retirement System (CalPERS); and 15 paid holidays a year. For more information, visit Employee Benefits Summary . As a perk, the University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability; visit Schoonover Employee Housing for more information. APPLICATION PROCEDURE : For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB . Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned. CSUMB is not a sponsoring agency for staff or management positions. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or emailing humanresources@csumb.edu . All employees must be eligible for employment in the U.S. GENERAL INFORMATION : CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/ . CSUMB is a smoke and tobacco-free campus. EQUAL OPPORTUNITY EMPLOYER : CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability. Advertised: Jul 08 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 09, 2024
Classification: Student Services Professional II Hours: Full-time / 40 hours per week FLSA: Exempt Anticipated Hiring Salary Range: $4,841* mo. CSU Salary Schedule *CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs. Priority Screening Date: July 28, 2024 Recruitment Status: Open Until Filled ABOUT CSUMB California State University, Monterey Bay is a mid-sized university in California’s Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement , CSUMB is part of the nation’s largest four-year public university system, California State University , which educates nearly 460,000 students every year. With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students’ lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB’s sustainability goal is to be carbon neutral by 2030. The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators. Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz. Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University.As one of the 23 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff. With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean. PURPOSE : Under the general direction of the Director of Financial Aid and the daily supervision of the Associate Director of Financial Aid, the Financial Aid (FA) Counselor performs a variety of basic and complex Student Services Work characterized by advising, technical and administrative duties in support of the students applying Financial Aid. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following : Using appropriate Federal, State, and Institutional standards, evaluates information provided by financial aid applicants to determine eligibility for specific types of assistance. Explains the financial aid award cycle, answers questions related to the financial aid award process, and communicates to students and parents. Ensures completeness, accuracy, and timeliness of all operational functions. Recommends and implements guidelines to support the functions of the overall Financial Aid Office. Provides support to other counselors and the Lead Counselor as needed by determining the importance of each task and completes functions according to established deadlines and changing priorities. Independently performs the financial aid verification, packages and awards financial aid, monitors satisfactory academic progress and assists in census processing. Provides telephone and font counter reception. Independently provides financial aid counseling to prospective, current, and alumni students and families through email, telephone, and in-person appointments. Maintains a positive, effective, working environment between the Financial Aid office and other on-campus departments. Plans, counsels, and uses professional judgment and effective decision-making to ensure that the student population is processed efficiently and effectively. Provides telephone and front counter reception. Independently develops and conducts financial aid presentations in individual and group settings to on-campus and off-campus constituents throughout the year, including weekends. Other Functions : Performs other job-related duties and special projects as assigned. KNOWLEDGE, SKILLS AND ABILITIES : Working knowledge of the principles of individual and group behavior; procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multi-sexed and multi-aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. MINIMUM QUALIFICATIONS : Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job- related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job related field may be substituted for one year of the professional experience. PREFERRED QUALIFICATIONS : Eperience with electronic transfer of data, and other automated systems involved in a financial aid office. Experience in advising students individually and in groups, and in analysis and resolution of complex student services problems. Experience in a Financial Aid Office in a comparable four-year institution. Second language proficiency. Technical fluency with Oracle/PeopleSoft, CSU Common Management System or equivalent information system; Microsoft Office Professional; Google Workspace (Gmail, Docs, Sheets, Drive, Calendar, Forms, etc.); 25Live; intranet drives; and internet browsers. SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS : All offers of employment are contingent upon the successful completion of a background check (including a criminal records check). The person holding this position will have a duty to report to the Campus Title IX Officer information pertaining to discrimination, harassment, sexual misconduct, sexual exploitation, dating violence, domestic violence, stalking, and retaliation and is required to comply with the requirements set forth in CSU Executive Order EO 1095, EO 1096, and EO 1097 as a condition of employment. This position has been designated as a sensitive position with access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards . This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues. This position is designated as a Campus Security Authority (CSA). The position is required to participate in training at the direction of the Clery Director and must also promptly report allegations of reportable crimes according to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, its accompanying regulations; the California State Education Code, Chapter 15.5, of the Donahoe Higher Education Act, Section 67380; and the California State University system-wide policy, Code EO 1107. This position has been designated as a sensitive position with responsibility for the care, safety and security of people (including children and minors), animals and CSU property access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards May require weekend or evening work PHYSICAL ENVIRONMENT : Office environment with standard equipment and tasks. The position requires working at a computer and desk for extended periods of time. May require travel between campus offices and off-campus locations. The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates. BENEFITS/PERKS : CSUMB offers a premium benefit package that includes outstanding vacation, health, dental and vision plans; membership in the California Public Employees Retirement System (CalPERS); and 15 paid holidays a year. For more information, visit Employee Benefits Summary . As a perk, the University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability; visit Schoonover Employee Housing for more information. APPLICATION PROCEDURE : For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB . Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned. CSUMB is not a sponsoring agency for staff or management positions. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or emailing humanresources@csumb.edu . All employees must be eligible for employment in the U.S. GENERAL INFORMATION : CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/ . CSUMB is a smoke and tobacco-free campus. EQUAL OPPORTUNITY EMPLOYER : CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability. Advertised: Jul 08 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) Fullerton
800 N State College Blvd, Fullerton, CA 92831, USA
Job Title State Institutional Aid Counselor Classification Student Services Professional III AutoReqId 540647 Department Financial Aid Sub-Division Student Transitions Salary Range Classification Range $ 5,276 - $ 7,517 per month (Hiring range depending on qualifications, not anticipated to exceed $5,276 - $5,836 per month) Appointment Type Ongoing Time Base Full Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM About CSUF Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At Cal State Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: The Office of Financial Aid is available to remove the cost of barriers that may prevent individuals from pursuing their educational goals. We seek an exceptional individual to join our team as the State Institutional Aid Counselor (Student Services Professional III). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. A member of the Cal State Fullerton (CSUF) Financial Aid professional staff who assists students in making successful progress toward their degree objectives by providing information, direction, and high-quality service in a total team environment. The State Institutional Aid Counselor performs in the following areas: 1) plan, lead, and direct complex activities of grant processing requiring independent thinking and applying personal judgment, 2) provide comprehensive counseling to students on complex matters, using sensitivity, with the ability to adopt an effective course of action, and 3) perform verification of applicant information that are of the most complex and require independent thinking to seek alternative solutions. The State Institutional Aid counselor employs sensitivity, interviewing and counseling skills to explain the bases for recommendations, decisions or actions. Further, they independently analyze existing and new policies, procedures, regulations, and guidelines to arrive at sound conclusions. This position makes recommendations regarding student Financial Aid eligibility and office processes. During peak processing seasons, perform verification on standard files. Verification requires knowledge of legislation, regulations, systemwide and local policy and procedures governing the administration of all federal, state and University financial aid programs. Other duties as assigned. Diversity Statement A Diversity Statement is required below, please be sure to address the following as a minimum. Please add additional information as you see necessary and applicable: • What diversity means to you. • A description of your experiences with a diverse range of individuals. • A description of how issues of diversity have impacted you personally or professionally Essential Qualifications Bachelor’s degree or the equivalent from an accredited four-year college or university in a related field including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution plus three years of professional student services work in the field. A Master’s degree from an accredited college or university in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience. A Doctoral degree from an accredited college or university and the appropriate internship or clinical training in a relevant field may be substituted for three years of the required professional experience. Ability to plan, develop, coordinate, supervise, and organize programs and activities. Ability to interact with a diverse student population, faculty, staff, and the public. Ability to analyze complex situations accurately and adopt effective courses of action. Ability to advise students individually and in groups on complex student-related matters. Ability to complete assignments without detailed instructions. Ability to establish and maintain cooperative working relationships with a variety of individuals. Possession of excellent verbal and written communication skills, as well as the ability to acquire knowledge of campus procedures, activities, and the overall organization. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Knowledge of PeopleSoft software or Content Management System (CMS) is desirable. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Required License / Certifications California Driver License Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. The scope of responsibilities for this position includes the making or participating in the making of decisions that may have a material financial benefit on the incumbent. Therefore, you will be required to file an initial “Conflict of Interest Form 700: Statement of Economic Interests” within thirty (30) days from date of hire and on an annual basis; and complete the CSU sponsored ethics on-line training within thirty (30) days of appointment, and at least once during each consecutive period of two calendar years following the appointment. The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017. This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas). Advertised: Jun 27 2024 Pacific Daylight Time Applications close: Jul 11 2024 Pacific Daylight Time Closing Date/Time:
Jun 28, 2024
Job Title State Institutional Aid Counselor Classification Student Services Professional III AutoReqId 540647 Department Financial Aid Sub-Division Student Transitions Salary Range Classification Range $ 5,276 - $ 7,517 per month (Hiring range depending on qualifications, not anticipated to exceed $5,276 - $5,836 per month) Appointment Type Ongoing Time Base Full Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM About CSUF Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At Cal State Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: The Office of Financial Aid is available to remove the cost of barriers that may prevent individuals from pursuing their educational goals. We seek an exceptional individual to join our team as the State Institutional Aid Counselor (Student Services Professional III). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. A member of the Cal State Fullerton (CSUF) Financial Aid professional staff who assists students in making successful progress toward their degree objectives by providing information, direction, and high-quality service in a total team environment. The State Institutional Aid Counselor performs in the following areas: 1) plan, lead, and direct complex activities of grant processing requiring independent thinking and applying personal judgment, 2) provide comprehensive counseling to students on complex matters, using sensitivity, with the ability to adopt an effective course of action, and 3) perform verification of applicant information that are of the most complex and require independent thinking to seek alternative solutions. The State Institutional Aid counselor employs sensitivity, interviewing and counseling skills to explain the bases for recommendations, decisions or actions. Further, they independently analyze existing and new policies, procedures, regulations, and guidelines to arrive at sound conclusions. This position makes recommendations regarding student Financial Aid eligibility and office processes. During peak processing seasons, perform verification on standard files. Verification requires knowledge of legislation, regulations, systemwide and local policy and procedures governing the administration of all federal, state and University financial aid programs. Other duties as assigned. Diversity Statement A Diversity Statement is required below, please be sure to address the following as a minimum. Please add additional information as you see necessary and applicable: • What diversity means to you. • A description of your experiences with a diverse range of individuals. • A description of how issues of diversity have impacted you personally or professionally Essential Qualifications Bachelor’s degree or the equivalent from an accredited four-year college or university in a related field including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution plus three years of professional student services work in the field. A Master’s degree from an accredited college or university in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience. A Doctoral degree from an accredited college or university and the appropriate internship or clinical training in a relevant field may be substituted for three years of the required professional experience. Ability to plan, develop, coordinate, supervise, and organize programs and activities. Ability to interact with a diverse student population, faculty, staff, and the public. Ability to analyze complex situations accurately and adopt effective courses of action. Ability to advise students individually and in groups on complex student-related matters. Ability to complete assignments without detailed instructions. Ability to establish and maintain cooperative working relationships with a variety of individuals. Possession of excellent verbal and written communication skills, as well as the ability to acquire knowledge of campus procedures, activities, and the overall organization. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Knowledge of PeopleSoft software or Content Management System (CMS) is desirable. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Required License / Certifications California Driver License Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. The scope of responsibilities for this position includes the making or participating in the making of decisions that may have a material financial benefit on the incumbent. Therefore, you will be required to file an initial “Conflict of Interest Form 700: Statement of Economic Interests” within thirty (30) days from date of hire and on an annual basis; and complete the CSU sponsored ethics on-line training within thirty (30) days of appointment, and at least once during each consecutive period of two calendar years following the appointment. The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017. This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas). Advertised: Jun 27 2024 Pacific Daylight Time Applications close: Jul 11 2024 Pacific Daylight Time Closing Date/Time:
California State Polytechnic University Pomona
3801 West Temple Avenue, Pomona, CA 91768, USA
Type of Appointment : Full-Time, Long Term Temporary (1-year appointment) Job Classification : Student Services Professional II Anticipated Hiring Range : $4,841/monthly ($58,092 annually) Work Hours : Monday - Friday, 8am - 5pm, unless otherwise notified Recruitment Closing Date : July 30, 2024 THE DEPARTMENT: The Office of Financial Aid & Scholarships is an organizational unit of the Division of Academic Affairs, which strives for excellence through a student-centered philosophy. The Office of Financial Aid & Scholarships supports the University's mission, vision and strategic plan goals. We provide financial aid services to students and customers, including counseling and outreach activities designed to promote awareness and facilitate solutions related to meeting the cost of education at Cal Poly Pomona. Our office follows the Statement of Ethical Principles and Code of Conduct established by the National Association of Student Aid Administrators and the Principles of Excellence established by Presidential Executive Order. We provide access to federal, state, university, donor and other types of financial resources to assist students in their enrollment, retention and graduation. We strive to effectively communicate, counsel and ensure these resources are delivered in a timely manner. This mission is accomplished by: Promoting successful enrollment and persistence through timely delivery of financial aid Offering support through counseling, outreach and effective communication; Promoting academic success through monitoring academic progress and collaboration with student support offices and faculty; Promoting financial success through delivery of information on financial literacy and debt management; Cultivating campus relationships with faculty, staff and students; Creating an office culture of service and knowledge that is empathetic to student needs by providing training and opportunities for good morale DUTIES AND RESPONSIBILITIES: Counseling & Outreach Promote an environment of collaboration and service excellence by providing a broad range of student and family-facing financial aid services, including counseling and outreach activities. This includes the following: Provide consumer information regarding financial aid programs via workshops, community presentations, and individual student appointments and as needed to external agencies and community organizations. Assist as needed with University recruitment programs, such as visit days for prospective students and activities targeting admitted students. Counsel and assist prospective, continuing, and reentering students on all aspects of financial aid, including the availability of various financial aid programs, Satisfactory Academic Progress standards, and with the application processes - including establishing, maintaining and regaining aid eligibility. Recommend courses of action and resources as appropriate. Provide support to students experiencing family, personal, or economic crises which may impact school performance. Identify and analyze the student's unique circumstances and needs in the context of financial aid eligibility and the student's interest, explaining the possible outcomes and consequences of each action or decision, and coordinating campus services & referrals as warranted by the situation. Processing, Evaluation & Decision Making Support Facilitate access and student success through various processing activities and providing decision-making support in complex situations, evaluating special circumstances and exercising professional judgement. This includes the following: Analyze financial aid applications to determine student's level of financial need. Perform verification of information and eligibility consistent with federal, state, and institutional rules & procedures. Review, evaluate, and troubleshoot eligibility issues that result from overpayments, defaults, annual and aggregate loan limits, and fraud. Prepare, review, and revise award packages utilizing the knowledge of federal regulations, system-wide policy, and university and departmental provisions. Award aid funds and coordinate outside resources as appropriate. Revise and adjust award packages and/or budgets as necessary and ensure funds are not over awarded. Evaluate unusual and/or exceptional circumstance documentation or information provided by students. Exercise professional-level judgement when federal, state, or institutional policies cannot easily accommodate unique student eligibility situations. Make recommendations to students, families, or staff on potential alternative courses of action. Evaluate and monitor aid eligibility, academic progress (SAP) and enrollment (including course completion & repeats); make appropriate adjustments to awards. Make exceptions to established policies or procedures as appropriate, taking into account all relevant information when making decisions to solve student issues/problems. Provide alternative course of action when necessary/ applicable. Respond to internal office referrals for award adjustment requests, issue troubleshooting, and complex aid questions. Relay issues of concern to financial aid office leadership. Investigate complaints and questions from students who raise concerns about their progress in the financial aid application or process to a point of resolution. Assure compliance with university, state and federal regulations for various financial aid programs. Update financial aid accounts and notify students of options and actions taken. Analyze, troubleshoot, and process various financial aid data reports. Serve as a rotating member of the Appeals Committee (Satisfactory Academic Progress, Dependency, Income Appeals, Cost of Attendance, etc.). Provide input and analysis regarding student appeals. Program Oversight & Liaison Provide leadership, program management, and serve as liaison for a programmatic area of specialization. This includes the following: Provide leadership and program management for an area of specialization. Serve as a resource for the financial aid and enrollment services staff with regard to area of specialization - including providing updates & training. Utilize project management skills to conduct program data analyses, generate analytical reports, and interpret data for managerial decision-making. Participate in the research and review of annual & ad-hoc program guidance to ensure program remains compliant with federal, state, and institutional regulations & guidelines. Present solution-based approach for required programmatic changes, which may include leading or supporting implementation activities. Coordinate & maintain liaisons with campus departments and external agencies as required. Act as a liaison between students and other offices to assist in resolving complex problems; refer students and/or families to other departments or off-campus agencies (e.g. Disabled Student Resource Center; CAPS; Social Services) where necessary. May train, direct, or coordinate the work of others in providing student financial aid or outreach services. Collaboration & Development Remain current with constantly evolving financial aid regulations (federal, state, institutional) and emerging trends and best practices in delivering service excellence. Contribute to the overall success of the Office of Financial Aid & Scholarships and Enrollment Management & Services through ad-hoc assignments. This includes the following: Support work as needed throughout the Financial Aid unit and Enrollment Management & Services with ad-hoc projects or activities as assigned by the Financial Aid Leadership team. Participate in ongoing departmental training and cross-training activities to ensure an understanding of the universities programs, policies & procedures, and resources & services available to students. Actively engage in professional associations and attend professional conferences, training sessions and workshops, and completes self-directed professional reading, to remain current on financial aid regulations and procedures, as well as on emerging trends in delivery of service excellence QUALIFICATIONS: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities may be substituted for the required education on a year for year basis. Two (2) years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master's degree in a job related field may be substituted for one year of the professional experience. PREFERRED EXPERIENCE: Skills & Knowledge of financial aid (programs, policies, regulations): *In-depth knowledge and understanding of current financial aid needs analysis methodology and federal and state financial aid program guidelines *Knowledge of financial aid regulations, practices, and resources *Knowledge of online student information systems *Ability to interpret, analyze, and apply financial aid & academic policies & procedures. Customer Service: *Treats all customers (students, faculty and staff colleagues) with dignity and respect, empathy, fairness and professionalism, consistent with the university mission, values and strategic vision. *Excellent written, verbal and interpersonal communication skills. *Demonstrated ability to conduct presentations to groups of varying sizes. *Experience representing a department/organization as knowledgeable and authoritative while remaining supportive, calm and professional even under highly charged circumstances. *Ability to handle information in a confidential and professional manner. *Demonstrated ability to communicate technical information and convey disappointing information. Time Management: *Ability to handle multiple tasks with short deadlines *Ability to demonstrate excellent time management and organizational skills *Ability to work effectively in a dynamic team and to multi-task in a fast-paced, diverse environment with students, faculty, and staff. Documentation of Roles and Responsibilities: Ensures operational integrity and continuity by maintaining detailed descriptions of responsibilities, ranging from daily tasks to strategic activities and outcomes, and makes them available to supervisor. Data Integrity: Ensures quality, usability and integrity of system data by working within approved processes and testing procedures. Experience working in a Public University or Community College Two or more years of experience with systems such as PeopleSoft CMS, OnBase imaging software and Common Origination and Disbursement (COD), the National Student Loan Data Systems (NSLDS). Equity, Diversity, and Inclusion At Cal Poly Pomona, we are committed to the urgent and ongoing work of creating and sustaining an inclusive campus where all students, faculty, and staff are welcomed, respected and can flourish to achieve their dreams of success. We believe diversity strengthens community. Cal Poly Pomona proudly holds designations as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI). In 2022, the campus launched the Black Thriving Initiative recognizing that Cal Poly Pomona’s future as a university must be linked to the success of its Black community. More information about our campus initiatives can be found on the Office of Inclusive Excellence’s website . Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . CSU Classification Salary Range This position is part of the Academic Professionals of California (APC) bargaining unit 4. The CSU Classification Standards for this position are located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx . The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is: minimum $4,841 and maximum $6,884 per month. Please refer to the anticipated hiring range for the appropriate salary rate for this particular position. Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/ . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . For more information, go to Employment Notices . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Jul 02 2024 Pacific Daylight Time Applications close: Jul 30 2024 Pacific Daylight Time Closing Date/Time:
Jul 03, 2024
Type of Appointment : Full-Time, Long Term Temporary (1-year appointment) Job Classification : Student Services Professional II Anticipated Hiring Range : $4,841/monthly ($58,092 annually) Work Hours : Monday - Friday, 8am - 5pm, unless otherwise notified Recruitment Closing Date : July 30, 2024 THE DEPARTMENT: The Office of Financial Aid & Scholarships is an organizational unit of the Division of Academic Affairs, which strives for excellence through a student-centered philosophy. The Office of Financial Aid & Scholarships supports the University's mission, vision and strategic plan goals. We provide financial aid services to students and customers, including counseling and outreach activities designed to promote awareness and facilitate solutions related to meeting the cost of education at Cal Poly Pomona. Our office follows the Statement of Ethical Principles and Code of Conduct established by the National Association of Student Aid Administrators and the Principles of Excellence established by Presidential Executive Order. We provide access to federal, state, university, donor and other types of financial resources to assist students in their enrollment, retention and graduation. We strive to effectively communicate, counsel and ensure these resources are delivered in a timely manner. This mission is accomplished by: Promoting successful enrollment and persistence through timely delivery of financial aid Offering support through counseling, outreach and effective communication; Promoting academic success through monitoring academic progress and collaboration with student support offices and faculty; Promoting financial success through delivery of information on financial literacy and debt management; Cultivating campus relationships with faculty, staff and students; Creating an office culture of service and knowledge that is empathetic to student needs by providing training and opportunities for good morale DUTIES AND RESPONSIBILITIES: Counseling & Outreach Promote an environment of collaboration and service excellence by providing a broad range of student and family-facing financial aid services, including counseling and outreach activities. This includes the following: Provide consumer information regarding financial aid programs via workshops, community presentations, and individual student appointments and as needed to external agencies and community organizations. Assist as needed with University recruitment programs, such as visit days for prospective students and activities targeting admitted students. Counsel and assist prospective, continuing, and reentering students on all aspects of financial aid, including the availability of various financial aid programs, Satisfactory Academic Progress standards, and with the application processes - including establishing, maintaining and regaining aid eligibility. Recommend courses of action and resources as appropriate. Provide support to students experiencing family, personal, or economic crises which may impact school performance. Identify and analyze the student's unique circumstances and needs in the context of financial aid eligibility and the student's interest, explaining the possible outcomes and consequences of each action or decision, and coordinating campus services & referrals as warranted by the situation. Processing, Evaluation & Decision Making Support Facilitate access and student success through various processing activities and providing decision-making support in complex situations, evaluating special circumstances and exercising professional judgement. This includes the following: Analyze financial aid applications to determine student's level of financial need. Perform verification of information and eligibility consistent with federal, state, and institutional rules & procedures. Review, evaluate, and troubleshoot eligibility issues that result from overpayments, defaults, annual and aggregate loan limits, and fraud. Prepare, review, and revise award packages utilizing the knowledge of federal regulations, system-wide policy, and university and departmental provisions. Award aid funds and coordinate outside resources as appropriate. Revise and adjust award packages and/or budgets as necessary and ensure funds are not over awarded. Evaluate unusual and/or exceptional circumstance documentation or information provided by students. Exercise professional-level judgement when federal, state, or institutional policies cannot easily accommodate unique student eligibility situations. Make recommendations to students, families, or staff on potential alternative courses of action. Evaluate and monitor aid eligibility, academic progress (SAP) and enrollment (including course completion & repeats); make appropriate adjustments to awards. Make exceptions to established policies or procedures as appropriate, taking into account all relevant information when making decisions to solve student issues/problems. Provide alternative course of action when necessary/ applicable. Respond to internal office referrals for award adjustment requests, issue troubleshooting, and complex aid questions. Relay issues of concern to financial aid office leadership. Investigate complaints and questions from students who raise concerns about their progress in the financial aid application or process to a point of resolution. Assure compliance with university, state and federal regulations for various financial aid programs. Update financial aid accounts and notify students of options and actions taken. Analyze, troubleshoot, and process various financial aid data reports. Serve as a rotating member of the Appeals Committee (Satisfactory Academic Progress, Dependency, Income Appeals, Cost of Attendance, etc.). Provide input and analysis regarding student appeals. Program Oversight & Liaison Provide leadership, program management, and serve as liaison for a programmatic area of specialization. This includes the following: Provide leadership and program management for an area of specialization. Serve as a resource for the financial aid and enrollment services staff with regard to area of specialization - including providing updates & training. Utilize project management skills to conduct program data analyses, generate analytical reports, and interpret data for managerial decision-making. Participate in the research and review of annual & ad-hoc program guidance to ensure program remains compliant with federal, state, and institutional regulations & guidelines. Present solution-based approach for required programmatic changes, which may include leading or supporting implementation activities. Coordinate & maintain liaisons with campus departments and external agencies as required. Act as a liaison between students and other offices to assist in resolving complex problems; refer students and/or families to other departments or off-campus agencies (e.g. Disabled Student Resource Center; CAPS; Social Services) where necessary. May train, direct, or coordinate the work of others in providing student financial aid or outreach services. Collaboration & Development Remain current with constantly evolving financial aid regulations (federal, state, institutional) and emerging trends and best practices in delivering service excellence. Contribute to the overall success of the Office of Financial Aid & Scholarships and Enrollment Management & Services through ad-hoc assignments. This includes the following: Support work as needed throughout the Financial Aid unit and Enrollment Management & Services with ad-hoc projects or activities as assigned by the Financial Aid Leadership team. Participate in ongoing departmental training and cross-training activities to ensure an understanding of the universities programs, policies & procedures, and resources & services available to students. Actively engage in professional associations and attend professional conferences, training sessions and workshops, and completes self-directed professional reading, to remain current on financial aid regulations and procedures, as well as on emerging trends in delivery of service excellence QUALIFICATIONS: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities may be substituted for the required education on a year for year basis. Two (2) years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master's degree in a job related field may be substituted for one year of the professional experience. PREFERRED EXPERIENCE: Skills & Knowledge of financial aid (programs, policies, regulations): *In-depth knowledge and understanding of current financial aid needs analysis methodology and federal and state financial aid program guidelines *Knowledge of financial aid regulations, practices, and resources *Knowledge of online student information systems *Ability to interpret, analyze, and apply financial aid & academic policies & procedures. Customer Service: *Treats all customers (students, faculty and staff colleagues) with dignity and respect, empathy, fairness and professionalism, consistent with the university mission, values and strategic vision. *Excellent written, verbal and interpersonal communication skills. *Demonstrated ability to conduct presentations to groups of varying sizes. *Experience representing a department/organization as knowledgeable and authoritative while remaining supportive, calm and professional even under highly charged circumstances. *Ability to handle information in a confidential and professional manner. *Demonstrated ability to communicate technical information and convey disappointing information. Time Management: *Ability to handle multiple tasks with short deadlines *Ability to demonstrate excellent time management and organizational skills *Ability to work effectively in a dynamic team and to multi-task in a fast-paced, diverse environment with students, faculty, and staff. Documentation of Roles and Responsibilities: Ensures operational integrity and continuity by maintaining detailed descriptions of responsibilities, ranging from daily tasks to strategic activities and outcomes, and makes them available to supervisor. Data Integrity: Ensures quality, usability and integrity of system data by working within approved processes and testing procedures. Experience working in a Public University or Community College Two or more years of experience with systems such as PeopleSoft CMS, OnBase imaging software and Common Origination and Disbursement (COD), the National Student Loan Data Systems (NSLDS). Equity, Diversity, and Inclusion At Cal Poly Pomona, we are committed to the urgent and ongoing work of creating and sustaining an inclusive campus where all students, faculty, and staff are welcomed, respected and can flourish to achieve their dreams of success. We believe diversity strengthens community. Cal Poly Pomona proudly holds designations as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI). In 2022, the campus launched the Black Thriving Initiative recognizing that Cal Poly Pomona’s future as a university must be linked to the success of its Black community. More information about our campus initiatives can be found on the Office of Inclusive Excellence’s website . Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . CSU Classification Salary Range This position is part of the Academic Professionals of California (APC) bargaining unit 4. The CSU Classification Standards for this position are located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx . The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is: minimum $4,841 and maximum $6,884 per month. Please refer to the anticipated hiring range for the appropriate salary rate for this particular position. Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/ . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . For more information, go to Employment Notices . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Jul 02 2024 Pacific Daylight Time Applications close: Jul 30 2024 Pacific Daylight Time Closing Date/Time:
Cal State University (CSU) Fullerton
800 N State College Blvd, Fullerton, CA 92831, USA
Job Title Scholarship Counselor Classification Student Services Professional III AutoReqId 541208 Department Financial Aid Sub-Division Student Transitions Salary Range Classification Range $5,276 - $7,517 per month (Hiring range depending on qualifications, not anticipated to exceed $5,276 - $5,836 per month) Appointment Type Ongoing Time Base Full Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM; Occasional early morning, evening and/or weekend hours. About CSUF Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At Cal State Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: The Office of Financial Aid is available to remove the cost of barriers that may prevent individuals from pursuing their educational goals. We seek an exceptional individual to join our team as a Scholarship Counselor (Student Services Professional III). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. The Scholarship Counselor assists students in making successful progress toward their degree objectives by providing information, direction, and service. The Scholarship Counselor performs in the following areas: plans, leads, and directs complex activities of Scholarship program requiring independent thinking and applying personal judgment, provides comprehensive counseling to students on complex matters, using sensitivity, with the ability to adopt an effective course of action, and performs verification of applicant information that are of the most complex and require independent thinking to seek alternative solutions. Independently orchestrates scholarship processing from notification to reconciliation. Scholarship activities include, but isn’t limited to, coordinating resources, communicating with donors, recruiting applicants, selecting recipients and awarding scholarship amounts. The Scholarship Counselor must attend seminars, conferences, and workshops and analyze, modify, and implement gained practices and procedures to the current process to ensure compliance with regulations. Other duties as assigned. Diversity Statement A Diversity Statement is required below, please be sure to address the following as a minimum. Please add additional information as you see necessary and applicable: • What diversity means to you. • A description of your experiences with a diverse range of individuals. • A description of how issues of diversity have impacted you personally or professionally. Essential Qualifications Bachelor’s degree or the equivalent from an accredited four-year college or university in a related field including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution plus three years of professional student services work in the field. A Master’s degree from an accredited college or university in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience. A Doctoral degree from an accredited college or university and the appropriate internship or clinical training in a relevant field may be substituted for three years of the required professional experience. Ability to plan, develop, coordinate, supervise, and organize programs and activities. Ability to interact with a diverse student population, faculty, staff, and the public. Ability to analyze complex situations accurately and adopt effective courses of action. Ability to advise students individually and in groups on complex student-related matters. Ability to complete assignments without detailed instructions. Ability to establish and maintain cooperative working relationships with a variety of individuals. Possession of excellent verbal and written communication skills, as well as the ability to acquire knowledge of campus procedures, activities, and the overall organization. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Knowledge of PeopleSoft software or Common Management System (CMS) is desirable. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. The scope of responsibilities for this position includes the making or participating in the making of decisions that may have a material financial benefit on the incumbent. Therefore, you will be required to file an initial “Conflict of Interest Form 700: Statement of Economic Interests” within thirty (30) days from date of hire and on an annual basis; and complete the CSU sponsored ethics on-line training within thirty (30) days of appointment, and at least once during each consecutive period of two calendar years following the appointment. The person holding this position is considered a general mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017. This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas). Advertised: Jul 18 2024 Pacific Daylight Time Applications close: Aug 01 2024 Pacific Daylight Time Closing Date/Time:
Jul 19, 2024
Job Title Scholarship Counselor Classification Student Services Professional III AutoReqId 541208 Department Financial Aid Sub-Division Student Transitions Salary Range Classification Range $5,276 - $7,517 per month (Hiring range depending on qualifications, not anticipated to exceed $5,276 - $5,836 per month) Appointment Type Ongoing Time Base Full Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM; Occasional early morning, evening and/or weekend hours. About CSUF Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At Cal State Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: The Office of Financial Aid is available to remove the cost of barriers that may prevent individuals from pursuing their educational goals. We seek an exceptional individual to join our team as a Scholarship Counselor (Student Services Professional III). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. The Scholarship Counselor assists students in making successful progress toward their degree objectives by providing information, direction, and service. The Scholarship Counselor performs in the following areas: plans, leads, and directs complex activities of Scholarship program requiring independent thinking and applying personal judgment, provides comprehensive counseling to students on complex matters, using sensitivity, with the ability to adopt an effective course of action, and performs verification of applicant information that are of the most complex and require independent thinking to seek alternative solutions. Independently orchestrates scholarship processing from notification to reconciliation. Scholarship activities include, but isn’t limited to, coordinating resources, communicating with donors, recruiting applicants, selecting recipients and awarding scholarship amounts. The Scholarship Counselor must attend seminars, conferences, and workshops and analyze, modify, and implement gained practices and procedures to the current process to ensure compliance with regulations. Other duties as assigned. Diversity Statement A Diversity Statement is required below, please be sure to address the following as a minimum. Please add additional information as you see necessary and applicable: • What diversity means to you. • A description of your experiences with a diverse range of individuals. • A description of how issues of diversity have impacted you personally or professionally. Essential Qualifications Bachelor’s degree or the equivalent from an accredited four-year college or university in a related field including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution plus three years of professional student services work in the field. A Master’s degree from an accredited college or university in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience. A Doctoral degree from an accredited college or university and the appropriate internship or clinical training in a relevant field may be substituted for three years of the required professional experience. Ability to plan, develop, coordinate, supervise, and organize programs and activities. Ability to interact with a diverse student population, faculty, staff, and the public. Ability to analyze complex situations accurately and adopt effective courses of action. Ability to advise students individually and in groups on complex student-related matters. Ability to complete assignments without detailed instructions. Ability to establish and maintain cooperative working relationships with a variety of individuals. Possession of excellent verbal and written communication skills, as well as the ability to acquire knowledge of campus procedures, activities, and the overall organization. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Knowledge of PeopleSoft software or Common Management System (CMS) is desirable. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. The scope of responsibilities for this position includes the making or participating in the making of decisions that may have a material financial benefit on the incumbent. Therefore, you will be required to file an initial “Conflict of Interest Form 700: Statement of Economic Interests” within thirty (30) days from date of hire and on an annual basis; and complete the CSU sponsored ethics on-line training within thirty (30) days of appointment, and at least once during each consecutive period of two calendar years following the appointment. The person holding this position is considered a general mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017. This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas). Advertised: Jul 18 2024 Pacific Daylight Time Applications close: Aug 01 2024 Pacific Daylight Time Closing Date/Time:
California State University (CSU) Northridge
18111 Nordhoff Street, Northridge, CA 91330, USA
CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you’ve come to the right place. Learn more: https://www.csun.edu/about-csun . Major Duties PLEASE NOTE: The position will be filled at either the Student Services Professional (SSP) IA, IB, or II levels dependent upon the applicant's qualifications. SSP IA: Under the direct supervision of the Associate Director of Student Outreach, the Outreach Counselor Trainee will be trained to conduct school site outreach activities to support enrollment goals; assist with implementing plans of action and activities related to outreach and recruitment of prospective first-time freshman and transfer students to the university. Conducts speaking engagements and workshops; assists with department wide events; provides presentations encompassing information on the CSU system, CSU Northridge, EOP, financial aid, CSU application process, pre-enrollment follows up, tele-counseling, and the master plan of higher education in California. Compiles recruitment data and prepares reports. Performs other duties as assigned. SSP IB: Under the direct supervision of the Associate Director of Student Outreach, the Outreach Counselor Assistant, will receive training and will conduct school site outreach activities to support enrollment goals; assist with implementing plans of action and activities related to outreach and recruitment of prospective first-time freshman and transfer students to the university. Conducts speaking engagements and workshops; assists with department wide events; provides presentations encompassing information on the CSU system, CSU Northridge, EOP, financial aid, CSU application process, pre-enrollment follows up, tele-counseling, and the master plan of higher education in California. Compiles recruitment data and prepares reports. Performs other duties as assigned. SSP II: Under the general supervision of the Associate Director of Student Outreach, the Outreach Counselor supports university recruitment and enrollment goals. Coordinates school site outreach activities within our campus service area; Organizes, assesses, and implements plans of action and activities related to outreach and recruitment of prospective first-time freshman and transfer students to the university. Attends college fairs, career days, college nights, and community college events. Provides individual matriculation and follow-up to interested prospective students at designated high schools and community colleges. Conducts speaking engagements; leads workshops; organizes presents, and coordinates presentations encompassing information on the CSU system, CSU Northridge, EOP, financial aid, application process, testing, pre-enrollment follow-up, tele-counseling, and the master plan of higher education in California. Compiles recruitment data and prepares reports. Assists with coordinating and implementing department-wide events such as Admitted Matador Day, CSUN Days at the local community colleges, and other events and conferences promoting CSU Northridge. Performs other duties as assigned. Qualifications SSP IA: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field. No experience is required. SSP IB: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field. Equivalent to one year of experience in professional Student Services work at the entry trainee level. A Master's degree in a job-related field may be substituted for the required experience. SSP II: Equivalent to graduation from a four-year college or university in a job-related field. Equivalent to two years of professional experience in one of the student services program areas or in a related field. A Master’s degree in a job-related field may be substituted for one year of professional experience. Knowledge, Skills, & Abilities SSP IA : General knowledge of the basic principles of individual and group behavior; working knowledge of research and observation techniques for the purpose of recording, classifying, and interpreting factual information; and working knowledge of the techniques and methods of interviewing. Ability and specialized skills to: gather and analyze data; ability to reason logically, draw conclusions and make appropriate recommendations; participate in and contribute to group meetings, conferences and interviews; clearly express ideas and recommendations orally; write clear and concise reports; and establish and maintain cooperative working relationships with students, staff and faculty. SSP IB: General knowledge of the methods and problems of organization and program management; working knowledge of research and interviewing techniques; working knowledge of the principles of individual and group behavior; ability to rapidly acquire such knowledge of the organization, procedures and activities of the specific campus to which the position is assigned; and working knowledge of the basic principles, practices and major trends in the Student Services field to which assigned. Ability and specialized skills to: rapidly acquire a working knowledge of the specific objectives of the campus Student Services program and its relationship to the total campus operation; interpret and apply program rules and regulations; gather and analyze data; ability to reason logically, draw valid conclusions and make appropriate recommendations; present clear and concise information orally and in written reports; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations and other private and public agencies. SSP II: Working knowledge of the practices, procedures, and activities of the program to which assigned; working knowledge of the methods and problems of organizational and program management; working knowledge of research and interview techniques; and working knowledge of the principles of individual and group behavior. Ability and specialized skills to: interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze, and evaluate data and make verbal or written presentations based on these data. Advise students individually and in groups on routine matters where required; recognize multicultural, multi-sexed, and multi-aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies, and others in committee work, and student advising and community contacts. Ability to rapidly acquire a general knowledge of the overall operation, functions, and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications about other programs or service areas Services Office. Pay, Benefits, & Work Schedule The university offers an excellent benefits package, including but not limited to: medical, dental, vision, retirement & savings, tuition waiver and more. The anticipated HIRING RATES are $3952 (SSPIA); $4269 (SSPIB) & $4841 (SSPII) per month. The salary ranges for these classifications are: $3952 - $4834 (SSPIA); $4269 - $6040 (SSPIB) & $4841 -$ 6884 (SSPII) per month. HOURS: Full Time; 40 hours per week; Monday through Friday; may include evenings and weekends. May need to travel to high schools and community colleges within California. The SSP IA : will be a temporary position. Based on satisfactory progress and successful completion of the training program, the incumbent will be progressively promoted from SSP IA to the probationary SSP IB position. The SSP IB : will be a regular position with a one-year probationary period, and is not automatically promoted to the SSP II; promotion is dependent upon departmental needs at the time. The SSP II : is a regular position with a one-year probationary period. General Information Applications received through April 24, 2024, will be considered in the initial review and review of applications will continue until position is filled. This position is a sensitive position as designated by the CSU. A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California. Candidates should apply by completing the CSUN on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers The CSU recommends that faculty, staff, and students who are accessing campus facilities at any university location be immunized against SARS-CoV-2, the virus that causes COVID-19, and that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. Equal Employment Opportunity CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race or ethnicity, religion or religious creed, nationality, age, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, marital status, veteran or military status, and disability. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101. Advertised: Apr 11 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you’ve come to the right place. Learn more: https://www.csun.edu/about-csun . Major Duties PLEASE NOTE: The position will be filled at either the Student Services Professional (SSP) IA, IB, or II levels dependent upon the applicant's qualifications. SSP IA: Under the direct supervision of the Associate Director of Student Outreach, the Outreach Counselor Trainee will be trained to conduct school site outreach activities to support enrollment goals; assist with implementing plans of action and activities related to outreach and recruitment of prospective first-time freshman and transfer students to the university. Conducts speaking engagements and workshops; assists with department wide events; provides presentations encompassing information on the CSU system, CSU Northridge, EOP, financial aid, CSU application process, pre-enrollment follows up, tele-counseling, and the master plan of higher education in California. Compiles recruitment data and prepares reports. Performs other duties as assigned. SSP IB: Under the direct supervision of the Associate Director of Student Outreach, the Outreach Counselor Assistant, will receive training and will conduct school site outreach activities to support enrollment goals; assist with implementing plans of action and activities related to outreach and recruitment of prospective first-time freshman and transfer students to the university. Conducts speaking engagements and workshops; assists with department wide events; provides presentations encompassing information on the CSU system, CSU Northridge, EOP, financial aid, CSU application process, pre-enrollment follows up, tele-counseling, and the master plan of higher education in California. Compiles recruitment data and prepares reports. Performs other duties as assigned. SSP II: Under the general supervision of the Associate Director of Student Outreach, the Outreach Counselor supports university recruitment and enrollment goals. Coordinates school site outreach activities within our campus service area; Organizes, assesses, and implements plans of action and activities related to outreach and recruitment of prospective first-time freshman and transfer students to the university. Attends college fairs, career days, college nights, and community college events. Provides individual matriculation and follow-up to interested prospective students at designated high schools and community colleges. Conducts speaking engagements; leads workshops; organizes presents, and coordinates presentations encompassing information on the CSU system, CSU Northridge, EOP, financial aid, application process, testing, pre-enrollment follow-up, tele-counseling, and the master plan of higher education in California. Compiles recruitment data and prepares reports. Assists with coordinating and implementing department-wide events such as Admitted Matador Day, CSUN Days at the local community colleges, and other events and conferences promoting CSU Northridge. Performs other duties as assigned. Qualifications SSP IA: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field. No experience is required. SSP IB: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field. Equivalent to one year of experience in professional Student Services work at the entry trainee level. A Master's degree in a job-related field may be substituted for the required experience. SSP II: Equivalent to graduation from a four-year college or university in a job-related field. Equivalent to two years of professional experience in one of the student services program areas or in a related field. A Master’s degree in a job-related field may be substituted for one year of professional experience. Knowledge, Skills, & Abilities SSP IA : General knowledge of the basic principles of individual and group behavior; working knowledge of research and observation techniques for the purpose of recording, classifying, and interpreting factual information; and working knowledge of the techniques and methods of interviewing. Ability and specialized skills to: gather and analyze data; ability to reason logically, draw conclusions and make appropriate recommendations; participate in and contribute to group meetings, conferences and interviews; clearly express ideas and recommendations orally; write clear and concise reports; and establish and maintain cooperative working relationships with students, staff and faculty. SSP IB: General knowledge of the methods and problems of organization and program management; working knowledge of research and interviewing techniques; working knowledge of the principles of individual and group behavior; ability to rapidly acquire such knowledge of the organization, procedures and activities of the specific campus to which the position is assigned; and working knowledge of the basic principles, practices and major trends in the Student Services field to which assigned. Ability and specialized skills to: rapidly acquire a working knowledge of the specific objectives of the campus Student Services program and its relationship to the total campus operation; interpret and apply program rules and regulations; gather and analyze data; ability to reason logically, draw valid conclusions and make appropriate recommendations; present clear and concise information orally and in written reports; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations and other private and public agencies. SSP II: Working knowledge of the practices, procedures, and activities of the program to which assigned; working knowledge of the methods and problems of organizational and program management; working knowledge of research and interview techniques; and working knowledge of the principles of individual and group behavior. Ability and specialized skills to: interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze, and evaluate data and make verbal or written presentations based on these data. Advise students individually and in groups on routine matters where required; recognize multicultural, multi-sexed, and multi-aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies, and others in committee work, and student advising and community contacts. Ability to rapidly acquire a general knowledge of the overall operation, functions, and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications about other programs or service areas Services Office. Pay, Benefits, & Work Schedule The university offers an excellent benefits package, including but not limited to: medical, dental, vision, retirement & savings, tuition waiver and more. The anticipated HIRING RATES are $3952 (SSPIA); $4269 (SSPIB) & $4841 (SSPII) per month. The salary ranges for these classifications are: $3952 - $4834 (SSPIA); $4269 - $6040 (SSPIB) & $4841 -$ 6884 (SSPII) per month. HOURS: Full Time; 40 hours per week; Monday through Friday; may include evenings and weekends. May need to travel to high schools and community colleges within California. The SSP IA : will be a temporary position. Based on satisfactory progress and successful completion of the training program, the incumbent will be progressively promoted from SSP IA to the probationary SSP IB position. The SSP IB : will be a regular position with a one-year probationary period, and is not automatically promoted to the SSP II; promotion is dependent upon departmental needs at the time. The SSP II : is a regular position with a one-year probationary period. General Information Applications received through April 24, 2024, will be considered in the initial review and review of applications will continue until position is filled. This position is a sensitive position as designated by the CSU. A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California. Candidates should apply by completing the CSUN on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers The CSU recommends that faculty, staff, and students who are accessing campus facilities at any university location be immunized against SARS-CoV-2, the virus that causes COVID-19, and that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. Equal Employment Opportunity CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race or ethnicity, religion or religious creed, nationality, age, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, marital status, veteran or military status, and disability. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101. Advertised: Apr 11 2024 Pacific Daylight Time Applications close: Closing Date/Time:
San Diego State University
5500 Campanile Drive, San Diego, CA 92182, USA
Position Summary The Cal Coast Student Financial Center (CCSFC) Program Coordinator will focus on counseling and offering support at the Center and will report to the CCSFC Director. They will also be responsible for supporting the Junior Counselor program and producing statistical reports that assist in the smooth operation of the center. The incumbent will be heavily involved in outer Communications and Campus Collaboration. The CCSFC is a high-volume student services center. This role will be heavily involved in counseling support via Zoom, chat, phone and email. They will be responsible for assisting with escalated and complex questions that the student workers are unable to answer, and they will be responsible for resolving referrals put forward by the student workers and full-time staff. The CCSFC Program Coordinator will also be involved in interviewing, selecting and training new junior counselors who work at the Center. Subject matter expertise in all matters related to Bursar’s Office functions is necessary, as well as Financial Aid and Scholarships content. The incumbent will be asked to produce reports that are inclusive of shift totals, daily totals, monthly and yearly totals, as it relates to visitors to the CCSFC. This is to continuously assess the productivity of the Center. The CCSFC Program Coordinator will strategically support communications for the Cal Coast Student Financial Center. This includes researching, writing, editing, and proofreading print and digital communications as well as developing marketing and communications plans that will effectively communicate student financial aid, scholarship, and student billing information to students, parents, and the SDSU community. This also includes collaborating with on-campus partners- including student organizations, faculty, and staff to ensure that the deadlines, processes, and other information are incorporated into programs and communications throughout the university. The incumbent will also make updates and write content for the Cal Coast Student Financial Center, the Financial Aid Office, and the Scholarship Office’s website and manage social media content. This position will also assist with financial literacy programming at the Cal Coast Student Financial Center programming space. This will involve reaching out to campus partners to schedule events and be there to assist with managing the events. The incumbent will also communicate with campus partners to collaborate on campus-wide events such as Explore SDSU and New Student Orientations. This is a full-time (1.0 time-base), benefits-eligible, temporary position anticipated to end on June 30, 2024 with the possibility of reappointment. This position is designated as exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary The Cal Coast Student Financial Center’s (CCSFC) focus is to provide centralized, individual financial case management and counseling to students, parents and families. The CCSFC maximizes the efficiency and effectiveness of the Financial Aid Office, the Scholarship Office and Bursar’s Office by providing a scalable, “one stop” shop approach to providing assistance with issues related to financial aid, scholarships and student billing regardless of where the students and parents physically are. The staffing model is a blend of permanent represented staff, graduate students, and undergraduate peer counselors led by a Director (MPPI) and three full time CCSFC staff, with direct reporting lines to Student Affairs & Campus Diversity Assistant Vice President. The center will provide customer service by serving as a single point of contact to analyze and resolve questions about financial aid, scholarships, financial transactions, academic progress and transactional-based issues. Division of Student Affairs and Campus Diversity The Division facilitates the academic and career success, personal growth and well-being of all students, and works proactively to address systemic inequities through professional learning, community building, advocacy, policy recommendations and organizational structures. We aim to foster an affirming campus culture based on the core values of excellence, equity, diversity, belonging and inclusion through: Recruiting and retaining faculty and staff who are reflective of the diverse student body and communities served by SDSU, and recruiting students who are representative of the rich diversity of the region and the world; Fostering an environment that is welcoming, affirming, and empowering for students, faculty, staff and alumni of all backgrounds; Enhancing the career and educational pathways of a diverse student body, the faculty and staff, including enhancing the learning environment and expanding learning opportunities for all students inside and outside the classroom, and expanding and connecting opportunities for students to participate in transformational experiences; Developing leaders who believe in and lead others toward supporting civility, mutual respect and diversity in our society and workplaces; and Cultivating relationships with the local community that advance the well-being of diverse individuals and communities. Position upholds the Student Affairs and Campus Diversity Statement on Diversity, Equity, and Inclusion, specifically: “The Division of Student Affairs and Campus Diversity acknowledges and honors the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community’s diversity of traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of inclusive excellence designed to facilitate the personal and professional success, growth, development, and well-being of all members of our community. We manifest this commitment through our innovative, strategic and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, and inclusion in our workplaces and society.” For more information regarding the Cal Coast Student Financial Center, click here . Education and Experience Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience. Key Qualifications Strength in writing, editing, and proofreading print and digital communications as well as developing marketing and communications plans. Ability to make website updates and manage various social media platforms. Excellent communication skills. Ability to provide clear and concise explanations to a student, parent, or colleague for the basis for decisions. Knowledge of scholarship and financial aid related deadlines and reporting requirements. Expertise in student billing/waivers and veteran’s benefits. Ability to recognize potential problems and know when to consult with a manager on matters that have broader implications than can or should be dealt with independently. Understanding of marketing and communication plans and concepts. Ability to analyze data and produce statistical reports. Compensation and Benefits Starting salary upon appointment is not expected to exceed $4,841 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $4,841 - $6,884 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on August 5, 2024. To receive full consideration, apply by August 4, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Eurick Hilario at echilario@sdsu.edu. Advertised: Jul 19 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 20, 2024
Position Summary The Cal Coast Student Financial Center (CCSFC) Program Coordinator will focus on counseling and offering support at the Center and will report to the CCSFC Director. They will also be responsible for supporting the Junior Counselor program and producing statistical reports that assist in the smooth operation of the center. The incumbent will be heavily involved in outer Communications and Campus Collaboration. The CCSFC is a high-volume student services center. This role will be heavily involved in counseling support via Zoom, chat, phone and email. They will be responsible for assisting with escalated and complex questions that the student workers are unable to answer, and they will be responsible for resolving referrals put forward by the student workers and full-time staff. The CCSFC Program Coordinator will also be involved in interviewing, selecting and training new junior counselors who work at the Center. Subject matter expertise in all matters related to Bursar’s Office functions is necessary, as well as Financial Aid and Scholarships content. The incumbent will be asked to produce reports that are inclusive of shift totals, daily totals, monthly and yearly totals, as it relates to visitors to the CCSFC. This is to continuously assess the productivity of the Center. The CCSFC Program Coordinator will strategically support communications for the Cal Coast Student Financial Center. This includes researching, writing, editing, and proofreading print and digital communications as well as developing marketing and communications plans that will effectively communicate student financial aid, scholarship, and student billing information to students, parents, and the SDSU community. This also includes collaborating with on-campus partners- including student organizations, faculty, and staff to ensure that the deadlines, processes, and other information are incorporated into programs and communications throughout the university. The incumbent will also make updates and write content for the Cal Coast Student Financial Center, the Financial Aid Office, and the Scholarship Office’s website and manage social media content. This position will also assist with financial literacy programming at the Cal Coast Student Financial Center programming space. This will involve reaching out to campus partners to schedule events and be there to assist with managing the events. The incumbent will also communicate with campus partners to collaborate on campus-wide events such as Explore SDSU and New Student Orientations. This is a full-time (1.0 time-base), benefits-eligible, temporary position anticipated to end on June 30, 2024 with the possibility of reappointment. This position is designated as exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary The Cal Coast Student Financial Center’s (CCSFC) focus is to provide centralized, individual financial case management and counseling to students, parents and families. The CCSFC maximizes the efficiency and effectiveness of the Financial Aid Office, the Scholarship Office and Bursar’s Office by providing a scalable, “one stop” shop approach to providing assistance with issues related to financial aid, scholarships and student billing regardless of where the students and parents physically are. The staffing model is a blend of permanent represented staff, graduate students, and undergraduate peer counselors led by a Director (MPPI) and three full time CCSFC staff, with direct reporting lines to Student Affairs & Campus Diversity Assistant Vice President. The center will provide customer service by serving as a single point of contact to analyze and resolve questions about financial aid, scholarships, financial transactions, academic progress and transactional-based issues. Division of Student Affairs and Campus Diversity The Division facilitates the academic and career success, personal growth and well-being of all students, and works proactively to address systemic inequities through professional learning, community building, advocacy, policy recommendations and organizational structures. We aim to foster an affirming campus culture based on the core values of excellence, equity, diversity, belonging and inclusion through: Recruiting and retaining faculty and staff who are reflective of the diverse student body and communities served by SDSU, and recruiting students who are representative of the rich diversity of the region and the world; Fostering an environment that is welcoming, affirming, and empowering for students, faculty, staff and alumni of all backgrounds; Enhancing the career and educational pathways of a diverse student body, the faculty and staff, including enhancing the learning environment and expanding learning opportunities for all students inside and outside the classroom, and expanding and connecting opportunities for students to participate in transformational experiences; Developing leaders who believe in and lead others toward supporting civility, mutual respect and diversity in our society and workplaces; and Cultivating relationships with the local community that advance the well-being of diverse individuals and communities. Position upholds the Student Affairs and Campus Diversity Statement on Diversity, Equity, and Inclusion, specifically: “The Division of Student Affairs and Campus Diversity acknowledges and honors the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community’s diversity of traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of inclusive excellence designed to facilitate the personal and professional success, growth, development, and well-being of all members of our community. We manifest this commitment through our innovative, strategic and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, and inclusion in our workplaces and society.” For more information regarding the Cal Coast Student Financial Center, click here . Education and Experience Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience. Key Qualifications Strength in writing, editing, and proofreading print and digital communications as well as developing marketing and communications plans. Ability to make website updates and manage various social media platforms. Excellent communication skills. Ability to provide clear and concise explanations to a student, parent, or colleague for the basis for decisions. Knowledge of scholarship and financial aid related deadlines and reporting requirements. Expertise in student billing/waivers and veteran’s benefits. Ability to recognize potential problems and know when to consult with a manager on matters that have broader implications than can or should be dealt with independently. Understanding of marketing and communication plans and concepts. Ability to analyze data and produce statistical reports. Compensation and Benefits Starting salary upon appointment is not expected to exceed $4,841 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $4,841 - $6,884 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on August 5, 2024. To receive full consideration, apply by August 4, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Eurick Hilario at echilario@sdsu.edu. Advertised: Jul 19 2024 Pacific Daylight Time Applications close: Closing Date/Time:
California State University, San Bernardino (CSUSB)
5500 University Parkway, San Bernardino, CA 92407, USA
About University Enterprises Corporation at CSUSB (This is not a state position) University Enterprises Corporation at CSUSB ("UEC") supports the university's educational mission by providing quality services that complement the instructional program. The University depends upon UEC to provide services that cannot be supported with state funds. We’re responsible for business enterprises on campus including, but not limited to, dining, bookstore, convenience store, and vending services. We also serve as the grantee for federal, state, and local funding for research and sponsored projects. Position Summary Temporary, Full Time, Non-Exempt, Benefitted position through 8/31/2025 (Appointment may be renewed annually based upon availability of funds, availability of work and satisfactory job performance). Salary: $4,000.00-$5,000.00 per month. Location: CJUSD High School Sites and CSUSB Campus. Work Schedule 40 hours per week. Schedule to be arranged, but typically, Monday-Friday from 8:00AM-5:00PM though some nights, weekend work may be required. First Review Deadline This position will remain open until filled. Typical Activities Under minimal supervision of the Talent Search Assistant Director, the Educational Counselor will work independently to: Assist with outreach, recruitment, and identification of eligible participants. Serves as liaison between Program, target high schools, and community agencies. Develops Individual Academic Plan (IAP) for each high school student. Counsel and assist program participants in high school graduation requirements, college financial aid requirements and college admission. Develop and facilitate the career development, self-development and college placement classes and/or workshops. Coordinate and develop progress reports on students’ academic advising sessions and monitors academic progress. Provide guidance to the Talent Search Academic Advisor and Student Tutor/Mentor. Act as point of contact and liaison between foster care/homeless participants and foster care/homeless resources and target school personnel. Assess and monitor rigorous secondary school program of study (A-G Requirements) for assigned target high school participants. Support and assist participants in completing and submitting postsecondary admissions and financial aid applications. Provide assigned target high school participants with information and guidance on financial and economic literacy. Collaborate with the Academic Advisor to support the transition of middle school participants to high school Assist with collecting and entry of data for the Annual Performance Report, including collection, accuracy and verification of participants’ academic data. Support Program Director and Assistant Director in maintaining Program records in compliance. Develop, coordinate and implement other program related projects as assigned. Perform all other job related duties as assigned. Travel in a personal vehicle will be required. Mileage reimbursed. Minimum Qualifications Education: • Applicants must be in at least junior standing pursuing a Bachelor's degree and have a minimum of one year of professional experience. Experience: • The candidate is required to have knowledge of the A-G requirements, requirements for high school graduation and a general understanding of the postsecondary admissions and financial aid processes and criteria. • Applicants must have strong interpersonal, oral and written communication skills. • Applicants must demonstrate proficiency in Microsoft Word, Excel, Outlook, and PowerPoint. • Applicants must possess the ability to handle confidential and sensitive information, along with the ability to work cooperatively with a diverse group of people, exercise sound judgement, determine priorities, complete assigned projects in a timely manner and work well under tight deadlines. Other: Applicant must have a valid drivers license and clean driving record. Preferred Qualifications Bachelor's Degree. Bilingual/Spanish. Strong preference will be given to candidates that have received TRiO-specific training, such as the trainings sponsored by the U.S. Department of Education. Strong preference will be given to candidates who have succeeded in overcoming barriers similar to those confronting the project's target population. Benefits Include: Medical, Dental, Vision, Flex Cash option CalPERS Retirement and CalPers 457 Group Term Life/ Accidental Death & Dismemberment (AD&D) Holidays & Personal Holiday Vacation and Sick pay accruals Educational Assistance Benefit is based on availability of funding. Workers' Compensation, Unemployment Insurance, State Disability Insurance EQUAL OPPORTUNITY EMPLOYER University Enterprises Corporation at CSUSB is committed to a diverse workforce and affirmative action, and is an equal opportunity employer. UEC maintains and promotes a policy of non-discrimination and non-harassment on the basis of race, sex, gender, color, age, religion, national origin, ancestry, marital status, sexual orientation, physical or mental disability, pregnancy, medical condition, genetic characteristics, status as a disabled veteran, or disabled veteran of the Vietnam era. To view the UEC Affirmative Action Program, please contact UEC Human Resources at (909) 537-7589 Monday through Friday between the hours of 8:00am and 5:00pm. As an equal opportunity employer, University Enterprises Corporation at CSUSB (UEC) is committed to a diverse workforce. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access UEC's career website as a result of your disability. You may request reasonable accommodations by calling UEC's Human Resources Manager at 909-537-7589. EEO AA Policy Statement Employment of Individuals with Disabilities and Protected Veterans Supplemental Information UEC is an EOE - Minority/Female/Disability/Veterans. This position will remain open until filled. This has been designated as a sensitive position. The selected candidate must successfully pass a thorough background investigation to include a criminal history check prior to appointment. Advertised: Jun 11 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
About University Enterprises Corporation at CSUSB (This is not a state position) University Enterprises Corporation at CSUSB ("UEC") supports the university's educational mission by providing quality services that complement the instructional program. The University depends upon UEC to provide services that cannot be supported with state funds. We’re responsible for business enterprises on campus including, but not limited to, dining, bookstore, convenience store, and vending services. We also serve as the grantee for federal, state, and local funding for research and sponsored projects. Position Summary Temporary, Full Time, Non-Exempt, Benefitted position through 8/31/2025 (Appointment may be renewed annually based upon availability of funds, availability of work and satisfactory job performance). Salary: $4,000.00-$5,000.00 per month. Location: CJUSD High School Sites and CSUSB Campus. Work Schedule 40 hours per week. Schedule to be arranged, but typically, Monday-Friday from 8:00AM-5:00PM though some nights, weekend work may be required. First Review Deadline This position will remain open until filled. Typical Activities Under minimal supervision of the Talent Search Assistant Director, the Educational Counselor will work independently to: Assist with outreach, recruitment, and identification of eligible participants. Serves as liaison between Program, target high schools, and community agencies. Develops Individual Academic Plan (IAP) for each high school student. Counsel and assist program participants in high school graduation requirements, college financial aid requirements and college admission. Develop and facilitate the career development, self-development and college placement classes and/or workshops. Coordinate and develop progress reports on students’ academic advising sessions and monitors academic progress. Provide guidance to the Talent Search Academic Advisor and Student Tutor/Mentor. Act as point of contact and liaison between foster care/homeless participants and foster care/homeless resources and target school personnel. Assess and monitor rigorous secondary school program of study (A-G Requirements) for assigned target high school participants. Support and assist participants in completing and submitting postsecondary admissions and financial aid applications. Provide assigned target high school participants with information and guidance on financial and economic literacy. Collaborate with the Academic Advisor to support the transition of middle school participants to high school Assist with collecting and entry of data for the Annual Performance Report, including collection, accuracy and verification of participants’ academic data. Support Program Director and Assistant Director in maintaining Program records in compliance. Develop, coordinate and implement other program related projects as assigned. Perform all other job related duties as assigned. Travel in a personal vehicle will be required. Mileage reimbursed. Minimum Qualifications Education: • Applicants must be in at least junior standing pursuing a Bachelor's degree and have a minimum of one year of professional experience. Experience: • The candidate is required to have knowledge of the A-G requirements, requirements for high school graduation and a general understanding of the postsecondary admissions and financial aid processes and criteria. • Applicants must have strong interpersonal, oral and written communication skills. • Applicants must demonstrate proficiency in Microsoft Word, Excel, Outlook, and PowerPoint. • Applicants must possess the ability to handle confidential and sensitive information, along with the ability to work cooperatively with a diverse group of people, exercise sound judgement, determine priorities, complete assigned projects in a timely manner and work well under tight deadlines. Other: Applicant must have a valid drivers license and clean driving record. Preferred Qualifications Bachelor's Degree. Bilingual/Spanish. Strong preference will be given to candidates that have received TRiO-specific training, such as the trainings sponsored by the U.S. Department of Education. Strong preference will be given to candidates who have succeeded in overcoming barriers similar to those confronting the project's target population. Benefits Include: Medical, Dental, Vision, Flex Cash option CalPERS Retirement and CalPers 457 Group Term Life/ Accidental Death & Dismemberment (AD&D) Holidays & Personal Holiday Vacation and Sick pay accruals Educational Assistance Benefit is based on availability of funding. Workers' Compensation, Unemployment Insurance, State Disability Insurance EQUAL OPPORTUNITY EMPLOYER University Enterprises Corporation at CSUSB is committed to a diverse workforce and affirmative action, and is an equal opportunity employer. UEC maintains and promotes a policy of non-discrimination and non-harassment on the basis of race, sex, gender, color, age, religion, national origin, ancestry, marital status, sexual orientation, physical or mental disability, pregnancy, medical condition, genetic characteristics, status as a disabled veteran, or disabled veteran of the Vietnam era. To view the UEC Affirmative Action Program, please contact UEC Human Resources at (909) 537-7589 Monday through Friday between the hours of 8:00am and 5:00pm. As an equal opportunity employer, University Enterprises Corporation at CSUSB (UEC) is committed to a diverse workforce. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access UEC's career website as a result of your disability. You may request reasonable accommodations by calling UEC's Human Resources Manager at 909-537-7589. EEO AA Policy Statement Employment of Individuals with Disabilities and Protected Veterans Supplemental Information UEC is an EOE - Minority/Female/Disability/Veterans. This position will remain open until filled. This has been designated as a sensitive position. The selected candidate must successfully pass a thorough background investigation to include a criminal history check prior to appointment. Advertised: Jun 11 2024 Pacific Daylight Time Applications close: Closing Date/Time:
California State University, San Bernardino (CSUSB)
5500 University Parkway, San Bernardino, CA 92407, USA
About University Enterprises Corporation at CSUSB (This is not a state position) University Enterprises Corporation at CSUSB ("UEC") supports the university's educational mission by providing quality services that complement the instructional program. The University depends upon UEC to provide services that cannot be supported with state funds. We’re responsible for business enterprises on campus including, but not limited to, dining, bookstore, convenience store, and vending services. We also serve as the grantee for federal, state, and local funding for research and sponsored projects. Position Summary Temporary, Full Time, Non-Exempt, Benefited position through 8/31/2025 (Appointment may be renewed annually based upon availability of funds, availability of work and satisfactory job performance). Salary: $4,000.00-$5,000.00 per month. Location: SBCUSD High School Sites and CSUSB Campus Work Schedule 40 hours per week. Schedule to be arranged, but typically, Monday-Friday from 8:00AM to 5:00PM though some nights, weekend work may be required. First Review Deadline This position will remain open until filled. Typical Activities Under minimal supervision of the Talent Search Assistant Director, the Educational Counselor will work independently to: Assist with outreach, recruitment, and identification of eligible participants. Serves as liaison between Program, target high schools, and community agencies. Develops Individual Academic Plan (IAP) for each high school student. Counsel and assist program participants in high school graduation requirements, college financial aid requirements and college admission. Develop and facilitate the career development, self-development and college placement classes and/or workshops. Coordinate and develop progress reports on students’ academic advising sessions and monitors academic progress. Provide guidance to the Talent Search Academic Advisor and Student Tutor/Mentor. Act as point of contact and liaison between foster care/homeless participants and foster care/homeless resources and target school personnel. Assess and monitor rigorous secondary school program of study (A-G Requirements) for assigned target high school participants. Support and assist participants in completing and submitting postsecondary admissions and financial aid applications. Provide assigned target high school participants with information and guidance on financial and economic literacy. Collaborate with the Academic Advisor to support the transition of middle school participants to high school Assist with collecting and entry of data for the Annual Performance Report, including collection, accuracy and verification of participants’ academic data. Support Program Director and Assistant Director in maintaining Program records in compliance. Develop, coordinate and implement other program related projects as assigned. Perform all other job related duties as assigned. Travel in a personal vehicle will be required. Mileage reimbursed. Minimum Qualifications Education: • Applicants must be in at least junior standing pursuing a Bachelor's degree and have a minimum of one year of professional experience. Experience: • The candidate is required to have knowledge of the A-G requirements, requirements for high school graduation and a general understanding of the postsecondary admissions and financial aid processes and criteria. • Applicants must have strong interpersonal, oral and written communication skills. • Applicants must demonstrate proficiency in Microsoft Word, Excel, Outlook, and PowerPoint. • Applicants must possess the ability to handle confidential and sensitive information, along with the ability to work cooperatively with a diverse group of people, exercise sound judgement, determine priorities, complete assigned projects in a timely manner and work well under tight deadlines. Other: Applicant must have a valid drivers license and clean driving record. Preferred Qualifications Bachelor's Degree. Bilingual/Spanish. Strong preference will be given to candidates that have received TRiO-specific training, such as the trainings sponsored by the U.S. Department of Education. Strong preference will be given to candidates who have succeeded in overcoming barriers similar to those confronting the project's target population. Benefits Include: Medical, Dental, Vision, Flex Cash option CalPERS Retirement and CalPers 457 Group Term Life/ Accidental Death & Dismemberment (AD&D) Holidays & Personal Holiday Vacation and Sick pay accruals Educational Assistance Benefit is based on availability of funding. Workers' Compensation, Unemployment Insurance, State Disability Insurance EQUAL OPPORTUNITY EMPLOYER University Enterprises Corporation at CSUSB is committed to a diverse workforce and affirmative action, and is an equal opportunity employer. UEC maintains and promotes a policy of non-discrimination and non-harassment on the basis of race, sex, gender, color, age, religion, national origin, ancestry, marital status, sexual orientation, physical or mental disability, pregnancy, medical condition, genetic characteristics, status as a disabled veteran, or disabled veteran of the Vietnam era. To view the UEC Affirmative Action Program, please contact UEC Human Resources at (909) 537-7589 Monday through Friday between the hours of 8:00am and 5:00pm. As an equal opportunity employer, University Enterprises Corporation at CSUSB (UEC) is committed to a diverse workforce. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access UEC's career website as a result of your disability. You may request reasonable accommodations by calling UEC's Human Resources Manager at 909-537-7589. EEO AA Policy Statement Employment of Individuals with Disabilities and Protected Veterans Supplemental Information UEC is an EOE - Minority/Female/Disability/Veterans. This position will remain open until filled. This has been designated as a sensitive position. The selected candidate must successfully pass a thorough background investigation to include a criminal history check prior to appointment. Advertised: Jun 17 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
About University Enterprises Corporation at CSUSB (This is not a state position) University Enterprises Corporation at CSUSB ("UEC") supports the university's educational mission by providing quality services that complement the instructional program. The University depends upon UEC to provide services that cannot be supported with state funds. We’re responsible for business enterprises on campus including, but not limited to, dining, bookstore, convenience store, and vending services. We also serve as the grantee for federal, state, and local funding for research and sponsored projects. Position Summary Temporary, Full Time, Non-Exempt, Benefited position through 8/31/2025 (Appointment may be renewed annually based upon availability of funds, availability of work and satisfactory job performance). Salary: $4,000.00-$5,000.00 per month. Location: SBCUSD High School Sites and CSUSB Campus Work Schedule 40 hours per week. Schedule to be arranged, but typically, Monday-Friday from 8:00AM to 5:00PM though some nights, weekend work may be required. First Review Deadline This position will remain open until filled. Typical Activities Under minimal supervision of the Talent Search Assistant Director, the Educational Counselor will work independently to: Assist with outreach, recruitment, and identification of eligible participants. Serves as liaison between Program, target high schools, and community agencies. Develops Individual Academic Plan (IAP) for each high school student. Counsel and assist program participants in high school graduation requirements, college financial aid requirements and college admission. Develop and facilitate the career development, self-development and college placement classes and/or workshops. Coordinate and develop progress reports on students’ academic advising sessions and monitors academic progress. Provide guidance to the Talent Search Academic Advisor and Student Tutor/Mentor. Act as point of contact and liaison between foster care/homeless participants and foster care/homeless resources and target school personnel. Assess and monitor rigorous secondary school program of study (A-G Requirements) for assigned target high school participants. Support and assist participants in completing and submitting postsecondary admissions and financial aid applications. Provide assigned target high school participants with information and guidance on financial and economic literacy. Collaborate with the Academic Advisor to support the transition of middle school participants to high school Assist with collecting and entry of data for the Annual Performance Report, including collection, accuracy and verification of participants’ academic data. Support Program Director and Assistant Director in maintaining Program records in compliance. Develop, coordinate and implement other program related projects as assigned. Perform all other job related duties as assigned. Travel in a personal vehicle will be required. Mileage reimbursed. Minimum Qualifications Education: • Applicants must be in at least junior standing pursuing a Bachelor's degree and have a minimum of one year of professional experience. Experience: • The candidate is required to have knowledge of the A-G requirements, requirements for high school graduation and a general understanding of the postsecondary admissions and financial aid processes and criteria. • Applicants must have strong interpersonal, oral and written communication skills. • Applicants must demonstrate proficiency in Microsoft Word, Excel, Outlook, and PowerPoint. • Applicants must possess the ability to handle confidential and sensitive information, along with the ability to work cooperatively with a diverse group of people, exercise sound judgement, determine priorities, complete assigned projects in a timely manner and work well under tight deadlines. Other: Applicant must have a valid drivers license and clean driving record. Preferred Qualifications Bachelor's Degree. Bilingual/Spanish. Strong preference will be given to candidates that have received TRiO-specific training, such as the trainings sponsored by the U.S. Department of Education. Strong preference will be given to candidates who have succeeded in overcoming barriers similar to those confronting the project's target population. Benefits Include: Medical, Dental, Vision, Flex Cash option CalPERS Retirement and CalPers 457 Group Term Life/ Accidental Death & Dismemberment (AD&D) Holidays & Personal Holiday Vacation and Sick pay accruals Educational Assistance Benefit is based on availability of funding. Workers' Compensation, Unemployment Insurance, State Disability Insurance EQUAL OPPORTUNITY EMPLOYER University Enterprises Corporation at CSUSB is committed to a diverse workforce and affirmative action, and is an equal opportunity employer. UEC maintains and promotes a policy of non-discrimination and non-harassment on the basis of race, sex, gender, color, age, religion, national origin, ancestry, marital status, sexual orientation, physical or mental disability, pregnancy, medical condition, genetic characteristics, status as a disabled veteran, or disabled veteran of the Vietnam era. To view the UEC Affirmative Action Program, please contact UEC Human Resources at (909) 537-7589 Monday through Friday between the hours of 8:00am and 5:00pm. As an equal opportunity employer, University Enterprises Corporation at CSUSB (UEC) is committed to a diverse workforce. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access UEC's career website as a result of your disability. You may request reasonable accommodations by calling UEC's Human Resources Manager at 909-537-7589. EEO AA Policy Statement Employment of Individuals with Disabilities and Protected Veterans Supplemental Information UEC is an EOE - Minority/Female/Disability/Veterans. This position will remain open until filled. This has been designated as a sensitive position. The selected candidate must successfully pass a thorough background investigation to include a criminal history check prior to appointment. Advertised: Jun 17 2024 Pacific Daylight Time Applications close: Closing Date/Time:
California State Polytechnic University Pomona
3801 West Temple Avenue, Pomona, CA 91768, USA
Counselors - (Non-Tenure Track) Counseling & Psychological Services (CAPS) California State Polytechnic University, Pomona invites applications for three (3) non-instructional, non-tenure track Counselor faculty positions in Counseling in the Counseling and Psychological Services (CAPS) department. Cal Poly Pomona is one of three polytechnic universities in the 23-campus California State University system and among 12 such institutions nationwide. Since its founding in 1938, Cal Poly Pomona students have participated in an integrative experiential learning education that is inclusive, relevant, and values diverse perspectives and experiences. With a variety of degree programs in the arts, humanities, sciences, engineering, and professional disciplines, the university is well known for its learn-by-doing approach and Teacher Scholar Model . The university is noted for its scenic and historic 1,400-acre campus, which was once the winter ranch of cereal magnate W.K. Kellogg. We acknowledge that Cal Poly Pomona resides on the territorial and homelands of the Tongva and Tataavium people who are the traditional land caretakers of Tovaangar. The university’s nearly 30,000 students are taught and mentored by the campus’s more than 1,400 faculty as part of 54 Baccalaureate and 29 Master’s degree programs, 11 credential and certificate programs, and a doctorate in educational leadership. Highly regarded among its peer institutions, Cal Poly Pomona is No. 3 in the U.S. News and World Report rankings of top public regional universities in the west and was named the No. 28 best-value college in the nation by Money Magazine. Cal Poly Pomona, a Hispanic-Serving Institution and an Asian American and Native American Pacific Islander-Serving Institution, stands as a national leader in promoting social mobility , and was placed among the 25 top institutions in the country in awarding bachelor’s degrees to minoritized students by Diverse Issues in Higher Education . The Cal Poly Pomona campus is located less than 30 miles east of downtown Los Angeles at the intersection of Los Angeles, Orange, Riverside and San Bernardino counties. It is within an hour’s drive of beaches, mountains and deserts. For additional information about the university, please visit www.cpp.edu . Student Population. California residents comprise the majority (96%) of applicants to undergraduate programs at Cal Poly Pomona - nearly half (49%) of new students were transfers in Fall 2020. 58% of Cal Poly Pomona students are first generation, 70% receive financial aid, and 44% qualify as Pell-eligible. The university enrolls a diverse student body that identifies as 49% Latinx, 21% Asian, 15% White, 3% Black, 5% International, 3% two or more races, 3% unknown, and less than 1% Native Hawaiian or Native Pacific Islander and less than 1% Native American Indigenous. 39% of the student body were STEM majors with the top enrolled programs including psychology, mechanical engineering, civil engineering, biology and computer science. Counseling & Psychological Services (CAPS) is an organizational unit within the Division of Student Affairs. The unit strives for excellence in student services by adhering to the Themes and Values adopted by the Division (i.e., a Student-Centered Philosophy, Teamwork, Interconnectedness, Quality Contact, Passion, Integrity, and Richness of Diversity). In keeping with the Themes and Values, CAPS provides a variety of mental health and outreach services to the University community at large. One of the department's primary goals is to enhance the psychosocial development and emotional well-being of students, thus contributing to their retention and graduation from the University. In performing the duties and responsibilities of the counselor, the incumbent should demonstrate attitudes, behaviors, and a work ethic that exemplifies the Divisional Themes and Values, in response to assisting students with mental health concerns. Position Description: Under the general supervision of the Director of Counseling and Psychological Services, the counselor position carries out a variety of duties: Direct clinical services to Cal Poly Pomona University students and the campus community at large; crisis intervention and consultation services to various University constituencies; working collaboratively with the Counseling Services Outreach Coordinator and/or the Wellness staff in developing and delivering prevention training and outreach services; the supervision, training and evaluation of pre and post-doctoral trainees (who also provide direct clinical services). Provide other services as designated by the Director and/or the Associate Vice President of Student Health and Wellbeing or designated Administrator-in-Charge. Demonstrated ability to carry out multiple and complex assignments without instruction; establish goals and follow through on their implementation; train, provide guidance/clinical oversight, and evaluate pre and post-doctoral trainees; plan, coordinate, and initiate actions necessary to implement administrative or group decisions or recommendations; advise and counsel faculty, staff and students on varied and complex personal and academic matters; determine appropriate courses of action and interventions to be used when engaged with individuals and groups in personal interactions of a sensitive nature; demonstrate an ability to work under pressure in crisis situations, emergencies, and/or within strict deadlines; ability to work with a variety of individuals from diverse backgrounds and with different personality styles; work effectively and proactively in a diverse, multicultural environment, and design/implement programs that enhance such an environment; plan, develop, and conduct workshops, presentations, training sessions, seminars, and/or courses; read and comprehend psychological/clinical data and information; speak and write clearly and effectively; operate a personal computer, use standard office equipment, and incorporate new technologies and software programs; ability to move frequently from place to place on campus as needed/required. Some evening and weekend hours required to meet workload demands, outreach/prevention events, departmental responsibilities, and to provide quality services. This position provides primary crisis coverage as a member of the after-hours crisis rotation team and/or in the event of a crisis or emergency, responds as requested by the Director or the Associate Vice President for Student Health and Wellbeing, or the designated Administrator-in-Charge (AIC) overseeing the crisis or emergency situation. Major Responsibilities: Direct Clinical Service Delivery Conducts clinical assessment and intake evaluations; provides individual, couple and group counseling as well as crisis intervention, hospitalization and other emergency response. Utilizes clinical conceptualization, treatment planning, and case management to facilitate clinical effectiveness. Provides mental health consultation and facilitates on and off campus referrals, as needed. Maintains/demonstrates a current command of knowledge in professional counseling theory, research, practice, legal and ethical guidelines, and department's policies and procedures. Employs a variety of therapeutic methods to effectively counsel clients with a full range of psychological issues. Utilizes sound clinical judgment and applies methods appropriate to presenting problems and needs of clients. Demonstrates cultural sensitivity and competence addressing needs of diverse clients. Applies legal and ethical standards of the profession in executing clinical services. Utilizes consultation opportunities for treatment planning, and to ensure service quality and adherence to legal and ethical mandates. Provide outreach services, prevention program/activities, consultation, and/or psychoeducation programs to various constituencies on campus (e.g., student organizations, faculty, staff, and/or community affiliates). Some evening and weekend hours are required to provide outreach/prevention events, workshops, presentations, training sessions, seminars, and/or courses to the campus community. Although most crisis calls are directed to ProtoCall Services, this counselor position is part of the primary after-hours on-call rotation team, carrying the crisis phone on average one week per month. The counselor also provides primary crisis coverage in the event of a campus crisis or emergency, and responds as requested by the Director (or designee) overseeing the crisis/emergency situation. While most of the after-hours crisis intervention involves phone consultation only, there may be times when the situation rises to the level where on-site intervention after-hours is necessary. The after-hours on-call rotation counselor duties include, but are not limited to: consultation over the phone with the student and/or impacted individuals, coming to campus after-hours if necessary and timely responding as appropriate to de-escalate the crisis situation, based on the clinician’s best clinical judgment, professional standards, and ethics. In the event where the counselor provides services outside of regular business hours, the counselor and the CAPS Director (or designee) may consider the time taken outside of the normal work schedule and the counselor's proposed adjustment to the work week schedule to an average of 40 hours of work for the impacted work week. The counselor's proposed adjustment of schedule will be subject to the operational needs of the department and approval by the CAPS Director (or designee). Indirect Clinical Services Maintains records/case notes pertaining to client caseload and other service delivery. Applies legal and ethical standards of the profession in documentation and record keeping. Attends departmental meetings as scheduled, needed and/or as requested by the CAPS Director (or designee). Develop outreach and prevention programs/activities and psychoeducational programs to various constituencies on campus. Participates in professional development activities/training to enhance job performance. Participates in other activities and committees, as needed, to carry out services within the department as determined and assigned by the CAPS Director (or designee), including taking on additional caseload, generating reports/documents, conducting research or special projects, committee work (i.e. search committees, peer reviews, other campus committees, etc), and/or participating in campus events (including some evenings and weekend hours). When requested by the CAPS Director (or designee), works in collaboration with the Coordinator of Clinical Training to provide clinical supervision to doctoral trainees, including verbal and written feedback in relationship to the trainee's performance, professional conduct, and clinical outcomes with clients. Some evening and weekend hours may be required to meet workload demands, departmental responsibilities, and to provide quality services. The position calls for a comprehensive repertoire of counseling/clinical skills that must be executed using sound judgment, independent decision making, an ability to respond to a multitude of requests/issues in a very brief period of time, and expertise with crisis intervention and working with a broad range of presenting problems. A demonstrated ability to counsel students utilizing professional therapy orientations, techniques and strategies, while meeting the needs of a student body comprised of individuals of various cultures, genders, ages, spiritual beliefs, and socio-economic statuses. An ability to respond to situations with knowledge and understanding of diversity issues and cultural factors. The position also calls for an ability to establish and maintain effective working relationships within and outside the department, in addition to strong communication skills both orally and in writing. Minimum Requirements: Education in: Possession of a Master's degree in behavioral sciences, clinical or counseling psychology; a valid license to practice psychotherapy in the State of California. Compliance with all state regulations and good standing with licensing board requirements for professional behavior and conduct. Experience in: Working in a university and/or college counseling center or experience working with the transitional age youth (TAY) population. Brief counseling with individuals utilizing professional therapy orientations, techniques, and strategies and responding to situations with knowledge and understanding of diversity issues and cultural factors. Providing mental health services to couples and groups in addition to individuals. Crisis intervention and working with a broad range of presenting problems. Developing and implementing a broad range of outreach services, including consultation/mediation interventions, training modules, workshops, and presentations. Knowledge, skills, and abilities in: Demonstrated ability to perform both brief and long-term therapy, and assessment, especially as pertains to the developmental needs of a college student population. Demonstrated cultural sensitivity and competence in addressing the needs of diverse clients. Knowledge of and ability to apply mental health models and policies/procedures related to the field of psychology. Excellent communication skills, including demonstrated ability to make effective oral presentations, facilitate an open exchange of ideas, and write clear and concise clinical case notes, documents, and reports. Excellent interpersonal skills and the ability to collaborate with and respond to multiple constituencies and make meaningful connections at all levels of an organization. Demonstrated ability to establish and maintain effective working relationships within and outside the department. Demonstrated ability to make independent decisions, exercise sound clinical judgment, and to multi-task and set priorities. Willingness and availability to work some evenings and weekend hours for campus outreach events or emergency/campus crisis/disaster situations. Computers including email, internet, and electronic medical records (preferably PNC or Titanium): 25%; standard office equipment/machines (e.g., copier, scanner, printer, fax machine): 5%. Preferred Qualifications: One or more of the following preferred qualifications are desired: Experience working in college counseling centers Completion of an APA-accredited doctoral program and an APA-approved pre-doctoral internship Specialty in serving the mental health needs of Latina(o) college students Specialty in serving the mental health needs of LGBTQ college students Specialty, interest in, and experience working with survivors of trauma (childhood abuse, sexual abuse, and/or domestic violence) Experience in treating eating disorders Experience in supervising unlicensed therapists Working Conditions: CAPS provides hybrid work options, typically averaging (2) days working from home per week - must be able to provide clinical services when working remotely. Some evening or weekend hours may be required to fulfill responsibilities for this position. Conditions of Employment: The person offered this position is required to pass a background check. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for this position. The background check consists of the following: Employment and education verifications, reference checks, and checks of the following systems and databases: National Social Security Number/Address Locator, Felony/Misdemeanor Record, National Criminal Database, Federal Criminal Record, Department of Motor Vehicles Driving Record, and National Sex Offender Registry. The CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ . Questions regarding the policy may be sent to avpfa@cpp.edu. Salary Anticipated Hiring Range: $6,190 - $7,988 monthly The position includes a very attractive benefits package. How to Apply Applications will be accepted only via PageUp - online application portal - for University hires. The positions will remain open until filled. Priority consideration will be given to completed applications received by May 19, 2023 . Early response is encouraged. Anticipated start date is July 10, 2023. A complete application will consist of: Cover letter addressing the candidate’s interest and background related to the qualifications. Detailed curriculum vitae/ resume Copy of license (including date of licensure). Copy of graduate transcripts ( copies are sufficient for application, official confirmation of degree required for hire). Three professional references that can be contacted (including name, address, and phone number). Please direct inquiries by email to: Hallie Lewis, hklewis@cpp.edu Affirmative Action/Equal Opportunity Employer California State Polytechnic University, Pomona is an Equal Opportunity, Affirmative Action Employer. The university seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the people of California, to maintain the excellence of the university, and to offer our students richly varied disciplines, perspectives, and ways of knowing. Cal Poly Pomona subscribes to all state and federal regulations and prohibits discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status. The university hires only individuals lawfully authorized to work in the United States. As required by the Clery Disclosure Act, the university prepares a public annual security report. Advertised: Apr 19 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Counselors - (Non-Tenure Track) Counseling & Psychological Services (CAPS) California State Polytechnic University, Pomona invites applications for three (3) non-instructional, non-tenure track Counselor faculty positions in Counseling in the Counseling and Psychological Services (CAPS) department. Cal Poly Pomona is one of three polytechnic universities in the 23-campus California State University system and among 12 such institutions nationwide. Since its founding in 1938, Cal Poly Pomona students have participated in an integrative experiential learning education that is inclusive, relevant, and values diverse perspectives and experiences. With a variety of degree programs in the arts, humanities, sciences, engineering, and professional disciplines, the university is well known for its learn-by-doing approach and Teacher Scholar Model . The university is noted for its scenic and historic 1,400-acre campus, which was once the winter ranch of cereal magnate W.K. Kellogg. We acknowledge that Cal Poly Pomona resides on the territorial and homelands of the Tongva and Tataavium people who are the traditional land caretakers of Tovaangar. The university’s nearly 30,000 students are taught and mentored by the campus’s more than 1,400 faculty as part of 54 Baccalaureate and 29 Master’s degree programs, 11 credential and certificate programs, and a doctorate in educational leadership. Highly regarded among its peer institutions, Cal Poly Pomona is No. 3 in the U.S. News and World Report rankings of top public regional universities in the west and was named the No. 28 best-value college in the nation by Money Magazine. Cal Poly Pomona, a Hispanic-Serving Institution and an Asian American and Native American Pacific Islander-Serving Institution, stands as a national leader in promoting social mobility , and was placed among the 25 top institutions in the country in awarding bachelor’s degrees to minoritized students by Diverse Issues in Higher Education . The Cal Poly Pomona campus is located less than 30 miles east of downtown Los Angeles at the intersection of Los Angeles, Orange, Riverside and San Bernardino counties. It is within an hour’s drive of beaches, mountains and deserts. For additional information about the university, please visit www.cpp.edu . Student Population. California residents comprise the majority (96%) of applicants to undergraduate programs at Cal Poly Pomona - nearly half (49%) of new students were transfers in Fall 2020. 58% of Cal Poly Pomona students are first generation, 70% receive financial aid, and 44% qualify as Pell-eligible. The university enrolls a diverse student body that identifies as 49% Latinx, 21% Asian, 15% White, 3% Black, 5% International, 3% two or more races, 3% unknown, and less than 1% Native Hawaiian or Native Pacific Islander and less than 1% Native American Indigenous. 39% of the student body were STEM majors with the top enrolled programs including psychology, mechanical engineering, civil engineering, biology and computer science. Counseling & Psychological Services (CAPS) is an organizational unit within the Division of Student Affairs. The unit strives for excellence in student services by adhering to the Themes and Values adopted by the Division (i.e., a Student-Centered Philosophy, Teamwork, Interconnectedness, Quality Contact, Passion, Integrity, and Richness of Diversity). In keeping with the Themes and Values, CAPS provides a variety of mental health and outreach services to the University community at large. One of the department's primary goals is to enhance the psychosocial development and emotional well-being of students, thus contributing to their retention and graduation from the University. In performing the duties and responsibilities of the counselor, the incumbent should demonstrate attitudes, behaviors, and a work ethic that exemplifies the Divisional Themes and Values, in response to assisting students with mental health concerns. Position Description: Under the general supervision of the Director of Counseling and Psychological Services, the counselor position carries out a variety of duties: Direct clinical services to Cal Poly Pomona University students and the campus community at large; crisis intervention and consultation services to various University constituencies; working collaboratively with the Counseling Services Outreach Coordinator and/or the Wellness staff in developing and delivering prevention training and outreach services; the supervision, training and evaluation of pre and post-doctoral trainees (who also provide direct clinical services). Provide other services as designated by the Director and/or the Associate Vice President of Student Health and Wellbeing or designated Administrator-in-Charge. Demonstrated ability to carry out multiple and complex assignments without instruction; establish goals and follow through on their implementation; train, provide guidance/clinical oversight, and evaluate pre and post-doctoral trainees; plan, coordinate, and initiate actions necessary to implement administrative or group decisions or recommendations; advise and counsel faculty, staff and students on varied and complex personal and academic matters; determine appropriate courses of action and interventions to be used when engaged with individuals and groups in personal interactions of a sensitive nature; demonstrate an ability to work under pressure in crisis situations, emergencies, and/or within strict deadlines; ability to work with a variety of individuals from diverse backgrounds and with different personality styles; work effectively and proactively in a diverse, multicultural environment, and design/implement programs that enhance such an environment; plan, develop, and conduct workshops, presentations, training sessions, seminars, and/or courses; read and comprehend psychological/clinical data and information; speak and write clearly and effectively; operate a personal computer, use standard office equipment, and incorporate new technologies and software programs; ability to move frequently from place to place on campus as needed/required. Some evening and weekend hours required to meet workload demands, outreach/prevention events, departmental responsibilities, and to provide quality services. This position provides primary crisis coverage as a member of the after-hours crisis rotation team and/or in the event of a crisis or emergency, responds as requested by the Director or the Associate Vice President for Student Health and Wellbeing, or the designated Administrator-in-Charge (AIC) overseeing the crisis or emergency situation. Major Responsibilities: Direct Clinical Service Delivery Conducts clinical assessment and intake evaluations; provides individual, couple and group counseling as well as crisis intervention, hospitalization and other emergency response. Utilizes clinical conceptualization, treatment planning, and case management to facilitate clinical effectiveness. Provides mental health consultation and facilitates on and off campus referrals, as needed. Maintains/demonstrates a current command of knowledge in professional counseling theory, research, practice, legal and ethical guidelines, and department's policies and procedures. Employs a variety of therapeutic methods to effectively counsel clients with a full range of psychological issues. Utilizes sound clinical judgment and applies methods appropriate to presenting problems and needs of clients. Demonstrates cultural sensitivity and competence addressing needs of diverse clients. Applies legal and ethical standards of the profession in executing clinical services. Utilizes consultation opportunities for treatment planning, and to ensure service quality and adherence to legal and ethical mandates. Provide outreach services, prevention program/activities, consultation, and/or psychoeducation programs to various constituencies on campus (e.g., student organizations, faculty, staff, and/or community affiliates). Some evening and weekend hours are required to provide outreach/prevention events, workshops, presentations, training sessions, seminars, and/or courses to the campus community. Although most crisis calls are directed to ProtoCall Services, this counselor position is part of the primary after-hours on-call rotation team, carrying the crisis phone on average one week per month. The counselor also provides primary crisis coverage in the event of a campus crisis or emergency, and responds as requested by the Director (or designee) overseeing the crisis/emergency situation. While most of the after-hours crisis intervention involves phone consultation only, there may be times when the situation rises to the level where on-site intervention after-hours is necessary. The after-hours on-call rotation counselor duties include, but are not limited to: consultation over the phone with the student and/or impacted individuals, coming to campus after-hours if necessary and timely responding as appropriate to de-escalate the crisis situation, based on the clinician’s best clinical judgment, professional standards, and ethics. In the event where the counselor provides services outside of regular business hours, the counselor and the CAPS Director (or designee) may consider the time taken outside of the normal work schedule and the counselor's proposed adjustment to the work week schedule to an average of 40 hours of work for the impacted work week. The counselor's proposed adjustment of schedule will be subject to the operational needs of the department and approval by the CAPS Director (or designee). Indirect Clinical Services Maintains records/case notes pertaining to client caseload and other service delivery. Applies legal and ethical standards of the profession in documentation and record keeping. Attends departmental meetings as scheduled, needed and/or as requested by the CAPS Director (or designee). Develop outreach and prevention programs/activities and psychoeducational programs to various constituencies on campus. Participates in professional development activities/training to enhance job performance. Participates in other activities and committees, as needed, to carry out services within the department as determined and assigned by the CAPS Director (or designee), including taking on additional caseload, generating reports/documents, conducting research or special projects, committee work (i.e. search committees, peer reviews, other campus committees, etc), and/or participating in campus events (including some evenings and weekend hours). When requested by the CAPS Director (or designee), works in collaboration with the Coordinator of Clinical Training to provide clinical supervision to doctoral trainees, including verbal and written feedback in relationship to the trainee's performance, professional conduct, and clinical outcomes with clients. Some evening and weekend hours may be required to meet workload demands, departmental responsibilities, and to provide quality services. The position calls for a comprehensive repertoire of counseling/clinical skills that must be executed using sound judgment, independent decision making, an ability to respond to a multitude of requests/issues in a very brief period of time, and expertise with crisis intervention and working with a broad range of presenting problems. A demonstrated ability to counsel students utilizing professional therapy orientations, techniques and strategies, while meeting the needs of a student body comprised of individuals of various cultures, genders, ages, spiritual beliefs, and socio-economic statuses. An ability to respond to situations with knowledge and understanding of diversity issues and cultural factors. The position also calls for an ability to establish and maintain effective working relationships within and outside the department, in addition to strong communication skills both orally and in writing. Minimum Requirements: Education in: Possession of a Master's degree in behavioral sciences, clinical or counseling psychology; a valid license to practice psychotherapy in the State of California. Compliance with all state regulations and good standing with licensing board requirements for professional behavior and conduct. Experience in: Working in a university and/or college counseling center or experience working with the transitional age youth (TAY) population. Brief counseling with individuals utilizing professional therapy orientations, techniques, and strategies and responding to situations with knowledge and understanding of diversity issues and cultural factors. Providing mental health services to couples and groups in addition to individuals. Crisis intervention and working with a broad range of presenting problems. Developing and implementing a broad range of outreach services, including consultation/mediation interventions, training modules, workshops, and presentations. Knowledge, skills, and abilities in: Demonstrated ability to perform both brief and long-term therapy, and assessment, especially as pertains to the developmental needs of a college student population. Demonstrated cultural sensitivity and competence in addressing the needs of diverse clients. Knowledge of and ability to apply mental health models and policies/procedures related to the field of psychology. Excellent communication skills, including demonstrated ability to make effective oral presentations, facilitate an open exchange of ideas, and write clear and concise clinical case notes, documents, and reports. Excellent interpersonal skills and the ability to collaborate with and respond to multiple constituencies and make meaningful connections at all levels of an organization. Demonstrated ability to establish and maintain effective working relationships within and outside the department. Demonstrated ability to make independent decisions, exercise sound clinical judgment, and to multi-task and set priorities. Willingness and availability to work some evenings and weekend hours for campus outreach events or emergency/campus crisis/disaster situations. Computers including email, internet, and electronic medical records (preferably PNC or Titanium): 25%; standard office equipment/machines (e.g., copier, scanner, printer, fax machine): 5%. Preferred Qualifications: One or more of the following preferred qualifications are desired: Experience working in college counseling centers Completion of an APA-accredited doctoral program and an APA-approved pre-doctoral internship Specialty in serving the mental health needs of Latina(o) college students Specialty in serving the mental health needs of LGBTQ college students Specialty, interest in, and experience working with survivors of trauma (childhood abuse, sexual abuse, and/or domestic violence) Experience in treating eating disorders Experience in supervising unlicensed therapists Working Conditions: CAPS provides hybrid work options, typically averaging (2) days working from home per week - must be able to provide clinical services when working remotely. Some evening or weekend hours may be required to fulfill responsibilities for this position. Conditions of Employment: The person offered this position is required to pass a background check. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for this position. The background check consists of the following: Employment and education verifications, reference checks, and checks of the following systems and databases: National Social Security Number/Address Locator, Felony/Misdemeanor Record, National Criminal Database, Federal Criminal Record, Department of Motor Vehicles Driving Record, and National Sex Offender Registry. The CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ . Questions regarding the policy may be sent to avpfa@cpp.edu. Salary Anticipated Hiring Range: $6,190 - $7,988 monthly The position includes a very attractive benefits package. How to Apply Applications will be accepted only via PageUp - online application portal - for University hires. The positions will remain open until filled. Priority consideration will be given to completed applications received by May 19, 2023 . Early response is encouraged. Anticipated start date is July 10, 2023. A complete application will consist of: Cover letter addressing the candidate’s interest and background related to the qualifications. Detailed curriculum vitae/ resume Copy of license (including date of licensure). Copy of graduate transcripts ( copies are sufficient for application, official confirmation of degree required for hire). Three professional references that can be contacted (including name, address, and phone number). Please direct inquiries by email to: Hallie Lewis, hklewis@cpp.edu Affirmative Action/Equal Opportunity Employer California State Polytechnic University, Pomona is an Equal Opportunity, Affirmative Action Employer. The university seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the people of California, to maintain the excellence of the university, and to offer our students richly varied disciplines, perspectives, and ways of knowing. Cal Poly Pomona subscribes to all state and federal regulations and prohibits discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status. The university hires only individuals lawfully authorized to work in the United States. As required by the Clery Disclosure Act, the university prepares a public annual security report. Advertised: Apr 19 2023 Pacific Daylight Time Applications close: Closing Date/Time:
San Diego State University
5500 Campanile Drive, San Diego, CA 92182, USA
Position Summary The Educational Opportunity Programs, Outreach and Success (EOPOS) Counselor, under the direction of the Associate Director of EOPOS, is responsible for providing counseling and academic advising for EOPOS students regarding course selection, evaluation, adjustment from high school and/or community college, financial aid referrals, personal counseling related to self-awareness, personal growth, peer relationships, family expectations/problems, career investigation, academic probation and residential life. In addition, counselors also work with various retention initiatives to help students progress towards their degree in a timely manner. These are, but not limited to, probation/disqualification, not enrolled, high achievers, SAP, etc. This EOPOS Counselor is the lead person coordinating and developing EOPOS initiatives to support the recruitment, retention, and graduation of men of color in EOPOS and SDSU and also collaborates on campus-wide and CSU-wide efforts in support of men of color initiatives. This position is also responsible for assisting with the coordination in student service areas, events, and programs (e.g. EOPOS graduation, Summer Bridge, etc.). This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary A primary goal of the Office of Educational Opportunity Programs, Outreach and Success (EOPOS) is to improve access to higher education for students from underrepresented backgrounds by implementing and administering early outreach programs and recruitment processes which develop an understanding of, and support, the pathway to higher education for students and their parents, guardians and loved ones. EOPOS builds collaborative relationships with schools, school districts, community colleges and other organizations to support this goal. EOPOS assists students in overcoming historical, traditional, social, economic, psychological, and educational barriers throughout their collegiate experience and in achieving academic success by providing a comprehensive program of support services. Typical services provided include, but are not limited to: outreach and recruitment, pre-admission counseling, screening-and-selection, professional development in teaching/learning methodologies, program orientation, summer bridge programs, financial aid advising and follow-up, special/regular admission, academic advising, tutoring, learning skills, peer mentoring, and academic/personal support services. Division of Student Affairs and Campus Diversity The Division facilitates the academic and career success, personal growth and well-being of all students, and works proactively to address systemic inequities through professional learning, community building, advocacy, policy recommendations and organizational structures. We aim to foster an affirming campus culture based on the core values of excellence, equity, diversity, belonging and inclusion through: Recruiting and retaining faculty and staff who are reflective of the diverse student body and communities served by SDSU, and recruiting students who are representative of the rich diversity of the region and the world; Fostering an environment that is welcoming, affirming, and empowering for students, faculty, staff and alumni of all backgrounds; Enhancing the career and educational pathways of a diverse student body, the faculty and staff, including enhancing the learning environment and expanding learning opportunities for all students inside and outside the classroom, and expanding and connecting opportunities for students to participate in transformational experiences; Developing leaders who believe in and lead others toward supporting civility, mutual respect and diversity in our society and workplaces; and Cultivating relationships with the local community that advance the well-being of diverse individuals and communities. Position upholds the Student Affairs and Campus Diversity Statement on Diversity, Equity, and Inclusion, specifically: “The Division of Student Affairs and Campus Diversity acknowledges and honors the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community’s diversity of traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of inclusive excellence designed to facilitate the personal and professional success, growth, development, and well-being of all members of our community. We manifest this commitment through our innovative, strategic and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, and inclusion in our workplaces and society.” For more information regarding the Office of Educational Opportunity Programs, Outreach and Success, click here . Education and Experience Equivalent to graduation from a four-year college or university in a related field; including or supplemented by upper division or graduate coursework in counseling techniques, interviewing and conflict resolution where such are job related. Possession of the required knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Key Qualifications Experience working with students from low income, traditionally underserved, and traditionally disadvantaged backgrounds. Experience working with student outreach efforts in school and community settings. Experience developing, organizing, planning, and implementing university transitional programs. Experience advising students individually and in groups on complex student-related matters. Compensation and Benefits Starting salary upon appointment is not expected to exceed $5,276 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $5,276 - $7,517 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on April 4, 2024. To receive full consideration, apply by April 3, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Tina Deesen at tdeesen@sdsu.edu . Advertised: Mar 21 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Position Summary The Educational Opportunity Programs, Outreach and Success (EOPOS) Counselor, under the direction of the Associate Director of EOPOS, is responsible for providing counseling and academic advising for EOPOS students regarding course selection, evaluation, adjustment from high school and/or community college, financial aid referrals, personal counseling related to self-awareness, personal growth, peer relationships, family expectations/problems, career investigation, academic probation and residential life. In addition, counselors also work with various retention initiatives to help students progress towards their degree in a timely manner. These are, but not limited to, probation/disqualification, not enrolled, high achievers, SAP, etc. This EOPOS Counselor is the lead person coordinating and developing EOPOS initiatives to support the recruitment, retention, and graduation of men of color in EOPOS and SDSU and also collaborates on campus-wide and CSU-wide efforts in support of men of color initiatives. This position is also responsible for assisting with the coordination in student service areas, events, and programs (e.g. EOPOS graduation, Summer Bridge, etc.). This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary A primary goal of the Office of Educational Opportunity Programs, Outreach and Success (EOPOS) is to improve access to higher education for students from underrepresented backgrounds by implementing and administering early outreach programs and recruitment processes which develop an understanding of, and support, the pathway to higher education for students and their parents, guardians and loved ones. EOPOS builds collaborative relationships with schools, school districts, community colleges and other organizations to support this goal. EOPOS assists students in overcoming historical, traditional, social, economic, psychological, and educational barriers throughout their collegiate experience and in achieving academic success by providing a comprehensive program of support services. Typical services provided include, but are not limited to: outreach and recruitment, pre-admission counseling, screening-and-selection, professional development in teaching/learning methodologies, program orientation, summer bridge programs, financial aid advising and follow-up, special/regular admission, academic advising, tutoring, learning skills, peer mentoring, and academic/personal support services. Division of Student Affairs and Campus Diversity The Division facilitates the academic and career success, personal growth and well-being of all students, and works proactively to address systemic inequities through professional learning, community building, advocacy, policy recommendations and organizational structures. We aim to foster an affirming campus culture based on the core values of excellence, equity, diversity, belonging and inclusion through: Recruiting and retaining faculty and staff who are reflective of the diverse student body and communities served by SDSU, and recruiting students who are representative of the rich diversity of the region and the world; Fostering an environment that is welcoming, affirming, and empowering for students, faculty, staff and alumni of all backgrounds; Enhancing the career and educational pathways of a diverse student body, the faculty and staff, including enhancing the learning environment and expanding learning opportunities for all students inside and outside the classroom, and expanding and connecting opportunities for students to participate in transformational experiences; Developing leaders who believe in and lead others toward supporting civility, mutual respect and diversity in our society and workplaces; and Cultivating relationships with the local community that advance the well-being of diverse individuals and communities. Position upholds the Student Affairs and Campus Diversity Statement on Diversity, Equity, and Inclusion, specifically: “The Division of Student Affairs and Campus Diversity acknowledges and honors the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community’s diversity of traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of inclusive excellence designed to facilitate the personal and professional success, growth, development, and well-being of all members of our community. We manifest this commitment through our innovative, strategic and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, and inclusion in our workplaces and society.” For more information regarding the Office of Educational Opportunity Programs, Outreach and Success, click here . Education and Experience Equivalent to graduation from a four-year college or university in a related field; including or supplemented by upper division or graduate coursework in counseling techniques, interviewing and conflict resolution where such are job related. Possession of the required knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Key Qualifications Experience working with students from low income, traditionally underserved, and traditionally disadvantaged backgrounds. Experience working with student outreach efforts in school and community settings. Experience developing, organizing, planning, and implementing university transitional programs. Experience advising students individually and in groups on complex student-related matters. Compensation and Benefits Starting salary upon appointment is not expected to exceed $5,276 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $5,276 - $7,517 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on April 4, 2024. To receive full consideration, apply by April 3, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Tina Deesen at tdeesen@sdsu.edu . Advertised: Mar 21 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary Under the general supervision of the Director of the Guardian Scholars Program, the Transition Success Counselor is responsible for providing non-clinical, academic and personal guidance to students who identify as current or former foster youth, wards of the court, youth under legal guardianship and unaccompanied homeless youth as determined by the Office of Financial Aid and Scholarships. The incumbent will: conduct one-on-one and group meetings; submit referrals to campus and community resources based on student needs by working with county representatives; and provide workshops for the Guardian Scholar student population. The Transition Success Counselor will work collaboratively with internal and external partners and stakeholders to create opportunities that support the retention, persistence and overall success of Guardian Scholars students. Additionally, the Transition Success Counselor will also act as a liaison between the Guardian Scholars Program and government organizations and remain informed of all legislation impacting foster youth at the child welfare level. Key Responsibilities Provide holistic life skills coaching to support Guardian Scholars students’ personal and social development as they transition to and through their university journey. Conduct assessments, crisis management, goal setting, and transition plan meetings for assigned students and support them in identifying individualized goals. Monitor the progress of Guardian Scholars students in the caseload with check-ins, scheduled meetings, or proactive outreach and communication, responding to students’ questions, concerns, and needs. Maintain records and summary reports of student interactions including documenting student challenges, referrals provided to the student, and any necessary or required follow-up. Serve as GSP liaison and provide support, advocacy, intervention, and referrals to students as it relates to Academic Advising, Faculty concerns, and connecting with other support services/programs/centers on campus. Manage Early Support alerts related to basic needs support for students in GSP - provide timely phone, email, and in-person outreach. Assist in the development, implementation, and assessment of Trauma Informed programming to assist former foster youth and unhoused students in their transition from high school and community college. Work closely with foster youth programs, foster youth consortiums, the Chancellor's Office, local school districts, and community agencies and participates in foster youth advocacy and advisory councils. Attend conferences/meetings and maintain a working knowledge of developments/legislation on issues addressing current and former foster youth, access and equity programs, and academic advising. Remain informed of all legislation impacting foster youth at the child welfare level and inform other Guardian Scholars personnel of new policies and procedures relating to foster youth at the child welfare level that may have an impact on current and prospective Foster Youth Guardian Scholars participants. Assist graduating Guardian Scholars with their post-graduation plan for housing, employment, internships and graduate school. Assist students in searching for graduate opportunities and with the completion of graduate school applications including gathering necessary documents, financial resources for application fees, connecting students to liaisons who serve former foster youth and unhoused students. Support the Guardian Scholars Director and Program Coordinator with recruitment, hiring, training, directing, supervision, and evaluation of student employees and interns. Knowledge, Skills & Abilities Thorough knowledge of and skill in working with historically underserved student communities. Knowledge of multicultural and identity development and frameworks for related diversity training. Knowledge of local and national community organizations that support current and former Foster Youth and unhoused student population (i.e. John Burton, McKinney Vento Liaisons, Pivotal, The Hub, etc). Ability to effectively establish and maintain cooperative working relationships within a diverse multicultural environment. Knowledge of assessment techniques and ability to develop cohesive reports. Ability to prepare various documents including operations manuals and procedures, program and activity schedules, proposals, and monitor budgets. Ability to conceptualize program functions and procedures and implement those relevant to improving program efficiency. Apply judgment, discretion, and maintain confidentiality in performing complex tasks. Excellent oral and written communication skills. Ability to advise potential students, parents, and high school and community college staff individually and in group settings. Ability to apply high-level analytical skills to take effective action while independently carrying out assigned responsibilities. Ability to promote, organize and facilitate group meetings. Excellent customer service and public relations skills. Ability to effectively prioritize multiple work priorities and organize various projects and to follow safety and confidentiality protocols. Ability to work some evenings and weekends Ability to communicate with constituents in a professional and respectful manner Required Qualifications Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related. Three years of progressively responsible professional student services work experience. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Preferred Qualifications Master’s Degree in Social Work, Human Services, Psychology, or other related field Two or more years of professional experience in higher education or student affairs. Experience working with students who have experienced foster care, out-of-home placement, and/or homelessness, and are first-generation. Ability to cultivate a sense of belonging amongst students; advise students and connect them with relevant resources. Ability to be inclusive of a diverse student population, faculty, staff, and the public; and ability to establish and maintain cooperative working relationships with a variety of individuals. Working knowledge of the Maxient database system, Canvas, Oracle/PeopleSoft, CSU Common Management System or equivalent student information system; and Google Workspace and calendaring programs. Experience with (i.e. PeopleSoft, FileMaker Pro, Excel Spreadsheet) or comparable databases. Compensation Classification: Student Services Professional III Anticipated Hiring Range: $5,025/month CSU Salary Range: $5,025/month - $7,159/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: April 12, 2024 through May 5, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Apr 12 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Job Summary Under the general supervision of the Director of the Guardian Scholars Program, the Transition Success Counselor is responsible for providing non-clinical, academic and personal guidance to students who identify as current or former foster youth, wards of the court, youth under legal guardianship and unaccompanied homeless youth as determined by the Office of Financial Aid and Scholarships. The incumbent will: conduct one-on-one and group meetings; submit referrals to campus and community resources based on student needs by working with county representatives; and provide workshops for the Guardian Scholar student population. The Transition Success Counselor will work collaboratively with internal and external partners and stakeholders to create opportunities that support the retention, persistence and overall success of Guardian Scholars students. Additionally, the Transition Success Counselor will also act as a liaison between the Guardian Scholars Program and government organizations and remain informed of all legislation impacting foster youth at the child welfare level. Key Responsibilities Provide holistic life skills coaching to support Guardian Scholars students’ personal and social development as they transition to and through their university journey. Conduct assessments, crisis management, goal setting, and transition plan meetings for assigned students and support them in identifying individualized goals. Monitor the progress of Guardian Scholars students in the caseload with check-ins, scheduled meetings, or proactive outreach and communication, responding to students’ questions, concerns, and needs. Maintain records and summary reports of student interactions including documenting student challenges, referrals provided to the student, and any necessary or required follow-up. Serve as GSP liaison and provide support, advocacy, intervention, and referrals to students as it relates to Academic Advising, Faculty concerns, and connecting with other support services/programs/centers on campus. Manage Early Support alerts related to basic needs support for students in GSP - provide timely phone, email, and in-person outreach. Assist in the development, implementation, and assessment of Trauma Informed programming to assist former foster youth and unhoused students in their transition from high school and community college. Work closely with foster youth programs, foster youth consortiums, the Chancellor's Office, local school districts, and community agencies and participates in foster youth advocacy and advisory councils. Attend conferences/meetings and maintain a working knowledge of developments/legislation on issues addressing current and former foster youth, access and equity programs, and academic advising. Remain informed of all legislation impacting foster youth at the child welfare level and inform other Guardian Scholars personnel of new policies and procedures relating to foster youth at the child welfare level that may have an impact on current and prospective Foster Youth Guardian Scholars participants. Assist graduating Guardian Scholars with their post-graduation plan for housing, employment, internships and graduate school. Assist students in searching for graduate opportunities and with the completion of graduate school applications including gathering necessary documents, financial resources for application fees, connecting students to liaisons who serve former foster youth and unhoused students. Support the Guardian Scholars Director and Program Coordinator with recruitment, hiring, training, directing, supervision, and evaluation of student employees and interns. Knowledge, Skills & Abilities Thorough knowledge of and skill in working with historically underserved student communities. Knowledge of multicultural and identity development and frameworks for related diversity training. Knowledge of local and national community organizations that support current and former Foster Youth and unhoused student population (i.e. John Burton, McKinney Vento Liaisons, Pivotal, The Hub, etc). Ability to effectively establish and maintain cooperative working relationships within a diverse multicultural environment. Knowledge of assessment techniques and ability to develop cohesive reports. Ability to prepare various documents including operations manuals and procedures, program and activity schedules, proposals, and monitor budgets. Ability to conceptualize program functions and procedures and implement those relevant to improving program efficiency. Apply judgment, discretion, and maintain confidentiality in performing complex tasks. Excellent oral and written communication skills. Ability to advise potential students, parents, and high school and community college staff individually and in group settings. Ability to apply high-level analytical skills to take effective action while independently carrying out assigned responsibilities. Ability to promote, organize and facilitate group meetings. Excellent customer service and public relations skills. Ability to effectively prioritize multiple work priorities and organize various projects and to follow safety and confidentiality protocols. Ability to work some evenings and weekends Ability to communicate with constituents in a professional and respectful manner Required Qualifications Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related. Three years of progressively responsible professional student services work experience. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Preferred Qualifications Master’s Degree in Social Work, Human Services, Psychology, or other related field Two or more years of professional experience in higher education or student affairs. Experience working with students who have experienced foster care, out-of-home placement, and/or homelessness, and are first-generation. Ability to cultivate a sense of belonging amongst students; advise students and connect them with relevant resources. Ability to be inclusive of a diverse student population, faculty, staff, and the public; and ability to establish and maintain cooperative working relationships with a variety of individuals. Working knowledge of the Maxient database system, Canvas, Oracle/PeopleSoft, CSU Common Management System or equivalent student information system; and Google Workspace and calendaring programs. Experience with (i.e. PeopleSoft, FileMaker Pro, Excel Spreadsheet) or comparable databases. Compensation Classification: Student Services Professional III Anticipated Hiring Range: $5,025/month CSU Salary Range: $5,025/month - $7,159/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: April 12, 2024 through May 5, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Apr 12 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Texas Tech University Health Sciences Center
Lubbock, TX
License Mental Health Counselor - Recurrent Staff Employee Lubbock 38172BR Position Description Provides individual, family, and group counseling services to patients to address various mental health and wellness-related issues. Conducts assessments and helps patients to problem-solve areas of need. Helps to develop coping strategies and action-based goals and objectives for patients. May specialize in a particular area of counseling. Major/Essential Functions The Texas Tech Physicians Family Medicine Clinic is committed to providing high quality medical care for individuals of all ages. We are dedicated to providing an excellent training environment for Family Medicine Physicians of today and the future. Our clinic is a fast-paced, team-oriented environment where the patient always comes first. This position in Family Medicine is for PRN shift work with family friendly hours. Family Medicine is looking for a Licensed Mental Health Counselor to work with patients and perform the tasks listed below: Counduct psychological diagnostic evaluations for common mental health conditions including: Attention Deficit Hyperactivity Disorder Autism Spectrum Disorder Learning disabilites Use advanced mental health diagnostic tools including IQ tests, Autism Spectrum Disorder evaluation tools, and test for executive functioning. Provide evidence-based counseling services to children, adolescents, and adults. Provide counseling services both in-person and via telehealth. Required Qualifications Education: Master's degree in psychology, counseling, social work, or related field. Experience: 3 years of related experience. Licenses/Certificates (one of the following): Licensed Professional Counselor (LPC), Licensed Professional Counselor - Associate (LPC - A), Licensed Clinical Social Worker (LCSW), Licensed Master Social Worker (LMSW) must be working towards LCSW, Licensed Marriage and Family Therapist (LMFT), Licensed Marriage and Family Therapist - Associate (LMFT-A), Licensed Psychological Associate (LPA) To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=869088 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx. Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-e701c5a1ea9cb743ae2d3c7eaed1e99a
Jul 13, 2024
Part Time
License Mental Health Counselor - Recurrent Staff Employee Lubbock 38172BR Position Description Provides individual, family, and group counseling services to patients to address various mental health and wellness-related issues. Conducts assessments and helps patients to problem-solve areas of need. Helps to develop coping strategies and action-based goals and objectives for patients. May specialize in a particular area of counseling. Major/Essential Functions The Texas Tech Physicians Family Medicine Clinic is committed to providing high quality medical care for individuals of all ages. We are dedicated to providing an excellent training environment for Family Medicine Physicians of today and the future. Our clinic is a fast-paced, team-oriented environment where the patient always comes first. This position in Family Medicine is for PRN shift work with family friendly hours. Family Medicine is looking for a Licensed Mental Health Counselor to work with patients and perform the tasks listed below: Counduct psychological diagnostic evaluations for common mental health conditions including: Attention Deficit Hyperactivity Disorder Autism Spectrum Disorder Learning disabilites Use advanced mental health diagnostic tools including IQ tests, Autism Spectrum Disorder evaluation tools, and test for executive functioning. Provide evidence-based counseling services to children, adolescents, and adults. Provide counseling services both in-person and via telehealth. Required Qualifications Education: Master's degree in psychology, counseling, social work, or related field. Experience: 3 years of related experience. Licenses/Certificates (one of the following): Licensed Professional Counselor (LPC), Licensed Professional Counselor - Associate (LPC - A), Licensed Clinical Social Worker (LCSW), Licensed Master Social Worker (LMSW) must be working towards LCSW, Licensed Marriage and Family Therapist (LMFT), Licensed Marriage and Family Therapist - Associate (LMFT-A), Licensed Psychological Associate (LPA) To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=869088 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx. Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-e701c5a1ea9cb743ae2d3c7eaed1e99a
California State University, San Bernardino (CSUSB)
5500 University Parkway, San Bernardino, CA 92407, USA
About University Enterprises Corporation at CSUSB (This is not a state position) University Enterprises Corporation at CSUSB ("UEC") supports the university's educational mission by providing quality services that complement the instructional program. The University depends upon UEC to provide services that cannot be supported with state funds. We’re responsible for business enterprises on campus including, but not limited to, dining, bookstore, convenience store, and vending services. We also serve as the grantee for federal, state, and local funding for research and sponsored projects. Position Summary Temporary, Full Time, Non-Exempt, Benefited position through 9/30/2024 (Appointment may be renewed annually based upon availability of funds, availability of work and satisfactory job performance). Salary: $3,660.00-$4,200.00 per month. Location: San Bernardino. Work Schedule 40 hours per week. Hours will vary depending on need between 7:00 am & 7:00 pm, with typical hours being 8 am to 5 pm. Some night and weekend work may be required. First Review Deadline This position will remain open until filled. Typical Activities Under minimal supervision of the A4US Director, the STEM Success Counselor will work independently to: Work closely with STEM faculty/chairs, STEM Counselors, Learning Assistant Coordinator, and the Dean of CNS to secure appropriate data and strategize timely intervention with students to guide them toward various resources including supplemental instruction, tutoring, success skills workshops, advising on career options for various majors, health center, financial aid, among others. Provide academic counseling and academic support to undergraduate STEM students using proactive, developmental counseling techniques in accordance STEM Success Counselor with national best practices and the standards defined by the direct supervisor, with the goal of promoting student success. This may include: Guiding students in the identification of academic and career goals and ways of pursuing them; assisting students with major and career choices and changes; assisting students with academic counseling; providing coaching regarding study techniques and time management; helping students construct, monitor and update individual development/degree plans (including curricular and co-curricular components) to promote timely graduation; making referrals as needed to campus and community resources; and related topics. Establish effective and meaningful relationships with students. Collaborate with faculty and staff from academic departments and other units to facilitate effective counseling and degree progress for students. Attend meetings and trainings as directed (to include trainings on electronic counseling tools, meetings of the University Academic Advising Council and/or other committees related to counseling and student success, etc.). Communicate regularly with others across campus, and with off-campus professionals. This will include taking information from meetings and trainings back to the STEM Center and Science Success Center for dissemination. Run weekly reports (using e-advising, early warning, or other tools as needed/assigned) to identify students who need help and use that information to deliver services as described under (1) above. Provide summary reports monthly and quarterly to the direct supervisor regarding the number and kind of student visits conducted, outcomes of those visits, and general student success data. Provide analysis and advice about program and policy revision, and work to constantly improve services to students. Maintain up-to-date knowledge of policies, procedures, best practices, and research trends related to counseling for student success. Act as the resource person/knowledgeable expert for the unit on electronic counseling, academic coaching and related matters. Assist with the training of chairs of academic departments, faculty advisors and other staff members on the principles and practices of effective intrusive counseling to support student success, including the use of electronic counseling tools. Perform related duties as assigned by the direct supervisor/Dean of the College of Natural Sciences. Minimum Qualifications Education: Bachelor's degree. Experience: Possess (preferred) or quickly acquire knowledge of university academic requirements, including general education, major requirements and other requirements. Possess (preferred) or quickly acquire knowledge of university policies and procedures. Be familiar-through education, training and/or experience-with advising and advising techniques to assist, motivate, retain and graduate current students, including transfer students from community colleges. Have the ability to form strong connections with students and foster their personal and academic development. Have the ability to work in a fast-paced and dynamic environment; have a cooperative “team” approach and form strong working relationships with those in the office, around the campus and in the surrounding community. Competence in Microsoft Word, PowerPoint and Excel software and other computer-based tools is required; familiarity with a Peoplesoft/Oracle student records system and with electronic counseling software is desirable. Ability to follow written and oral instructions, make group presentations, and perform other assigned tasks as directed by the immediate supervisor. Preferred Qualifications Bachelor’s degree in STEM major (biology, chemistry, biochemistry, computer science, computer engineering, geological sciences, mathematics, physics) or a Master’s degree is desirable (particularly a Master’s degree in STEM subject, Psychology, or Educational Counseling). Experience in supplemental instruction or mentoring in STEM subjects is desirable. Benefits Include: Medical, Dental, Vision, Flex Cash option CalPERS Retirement and CalPers 457 Group Term Life/ Accidental Death & Dismemberment (AD&D) Holidays & Personal Holiday Vacation and Sick pay accruals Educational Assistance Benefit is based on availability of funding. Workers' Compensation, Unemployment Insurance, State Disability Insurance EQUAL OPPORTUNITY EMPLOYER University Enterprises Corporation at CSUSB is committed to a diverse workforce and affirmative action, and is an equal opportunity employer. UEC maintains and promotes a policy of non-discrimination and non-harassment on the basis of race, sex, gender, color, age, religion, national origin, ancestry, marital status, sexual orientation, physical or mental disability, pregnancy, medical condition, genetic characteristics, status as a disabled veteran, or disabled veteran of the Vietnam era. To view the UEC Affirmative Action Program, please contact UEC Human Resources at (909) 537-7589 Monday through Friday between the hours of 8:00am and 5:00pm. As an equal opportunity employer, University Enterprises Corporation at CSUSB (UEC) is committed to a diverse workforce. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access UEC's career website as a result of your disability. You may request reasonable accommodations by calling UEC's Human Resources Manager at 909-537-7589. EEO AA Policy Statement Employment of Individuals with Disabilities and Protected Veterans Supplemental Information UEC is an EOE - Minority/Female/Disability/Veterans. This position will remain open until filled. This has been designated as a sensitive position. The selected candidate must successfully pass a thorough background investigation to include a criminal history check prior to appointment. Advertised: May 08 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
About University Enterprises Corporation at CSUSB (This is not a state position) University Enterprises Corporation at CSUSB ("UEC") supports the university's educational mission by providing quality services that complement the instructional program. The University depends upon UEC to provide services that cannot be supported with state funds. We’re responsible for business enterprises on campus including, but not limited to, dining, bookstore, convenience store, and vending services. We also serve as the grantee for federal, state, and local funding for research and sponsored projects. Position Summary Temporary, Full Time, Non-Exempt, Benefited position through 9/30/2024 (Appointment may be renewed annually based upon availability of funds, availability of work and satisfactory job performance). Salary: $3,660.00-$4,200.00 per month. Location: San Bernardino. Work Schedule 40 hours per week. Hours will vary depending on need between 7:00 am & 7:00 pm, with typical hours being 8 am to 5 pm. Some night and weekend work may be required. First Review Deadline This position will remain open until filled. Typical Activities Under minimal supervision of the A4US Director, the STEM Success Counselor will work independently to: Work closely with STEM faculty/chairs, STEM Counselors, Learning Assistant Coordinator, and the Dean of CNS to secure appropriate data and strategize timely intervention with students to guide them toward various resources including supplemental instruction, tutoring, success skills workshops, advising on career options for various majors, health center, financial aid, among others. Provide academic counseling and academic support to undergraduate STEM students using proactive, developmental counseling techniques in accordance STEM Success Counselor with national best practices and the standards defined by the direct supervisor, with the goal of promoting student success. This may include: Guiding students in the identification of academic and career goals and ways of pursuing them; assisting students with major and career choices and changes; assisting students with academic counseling; providing coaching regarding study techniques and time management; helping students construct, monitor and update individual development/degree plans (including curricular and co-curricular components) to promote timely graduation; making referrals as needed to campus and community resources; and related topics. Establish effective and meaningful relationships with students. Collaborate with faculty and staff from academic departments and other units to facilitate effective counseling and degree progress for students. Attend meetings and trainings as directed (to include trainings on electronic counseling tools, meetings of the University Academic Advising Council and/or other committees related to counseling and student success, etc.). Communicate regularly with others across campus, and with off-campus professionals. This will include taking information from meetings and trainings back to the STEM Center and Science Success Center for dissemination. Run weekly reports (using e-advising, early warning, or other tools as needed/assigned) to identify students who need help and use that information to deliver services as described under (1) above. Provide summary reports monthly and quarterly to the direct supervisor regarding the number and kind of student visits conducted, outcomes of those visits, and general student success data. Provide analysis and advice about program and policy revision, and work to constantly improve services to students. Maintain up-to-date knowledge of policies, procedures, best practices, and research trends related to counseling for student success. Act as the resource person/knowledgeable expert for the unit on electronic counseling, academic coaching and related matters. Assist with the training of chairs of academic departments, faculty advisors and other staff members on the principles and practices of effective intrusive counseling to support student success, including the use of electronic counseling tools. Perform related duties as assigned by the direct supervisor/Dean of the College of Natural Sciences. Minimum Qualifications Education: Bachelor's degree. Experience: Possess (preferred) or quickly acquire knowledge of university academic requirements, including general education, major requirements and other requirements. Possess (preferred) or quickly acquire knowledge of university policies and procedures. Be familiar-through education, training and/or experience-with advising and advising techniques to assist, motivate, retain and graduate current students, including transfer students from community colleges. Have the ability to form strong connections with students and foster their personal and academic development. Have the ability to work in a fast-paced and dynamic environment; have a cooperative “team” approach and form strong working relationships with those in the office, around the campus and in the surrounding community. Competence in Microsoft Word, PowerPoint and Excel software and other computer-based tools is required; familiarity with a Peoplesoft/Oracle student records system and with electronic counseling software is desirable. Ability to follow written and oral instructions, make group presentations, and perform other assigned tasks as directed by the immediate supervisor. Preferred Qualifications Bachelor’s degree in STEM major (biology, chemistry, biochemistry, computer science, computer engineering, geological sciences, mathematics, physics) or a Master’s degree is desirable (particularly a Master’s degree in STEM subject, Psychology, or Educational Counseling). Experience in supplemental instruction or mentoring in STEM subjects is desirable. Benefits Include: Medical, Dental, Vision, Flex Cash option CalPERS Retirement and CalPers 457 Group Term Life/ Accidental Death & Dismemberment (AD&D) Holidays & Personal Holiday Vacation and Sick pay accruals Educational Assistance Benefit is based on availability of funding. Workers' Compensation, Unemployment Insurance, State Disability Insurance EQUAL OPPORTUNITY EMPLOYER University Enterprises Corporation at CSUSB is committed to a diverse workforce and affirmative action, and is an equal opportunity employer. UEC maintains and promotes a policy of non-discrimination and non-harassment on the basis of race, sex, gender, color, age, religion, national origin, ancestry, marital status, sexual orientation, physical or mental disability, pregnancy, medical condition, genetic characteristics, status as a disabled veteran, or disabled veteran of the Vietnam era. To view the UEC Affirmative Action Program, please contact UEC Human Resources at (909) 537-7589 Monday through Friday between the hours of 8:00am and 5:00pm. As an equal opportunity employer, University Enterprises Corporation at CSUSB (UEC) is committed to a diverse workforce. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access UEC's career website as a result of your disability. You may request reasonable accommodations by calling UEC's Human Resources Manager at 909-537-7589. EEO AA Policy Statement Employment of Individuals with Disabilities and Protected Veterans Supplemental Information UEC is an EOE - Minority/Female/Disability/Veterans. This position will remain open until filled. This has been designated as a sensitive position. The selected candidate must successfully pass a thorough background investigation to include a criminal history check prior to appointment. Advertised: May 08 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary Reporting to the Senior Director of Online Recruitment, the Enrollment Counselor’s primary focus is to build relationships and recruit new or returning potential SJSU Online students by utilizing phone and internet technology. The Counselor works within a learner-focused student services model to ensure that fully online degree seekers experience integrated, seamless connections to the University from inquiry through admission. Through proactive outreach the Counselor serves as the University’s point of contact for online degree seekers, performing complex student services professional work to help potential students identify their appropriate program of study, address questions related to financial aid and transcript evaluation, determine initial eligibility following CSU regulations, policies and procedures, and fully support the applicant to resolve issues during the application process. The ideal candidate for this role will be an articulate, organized, results-driven, team player with the resiliency to maintain a high energy level on a high number of inbound/outbound calls, text messages, and emails daily to and from prospective online students. The ideal candidate will also have interpersonal skills to connect with prospective students on calls, openness to feedback, ability to listen actively for long periods of time, confidence, adaptability, and integrity. Key Responsibilities Provide excellent customer service to prospective students throughout the full admission recruitment process primarily via telephone Navigating through and maintaining SJSU Online’s Customer Relationship Management (CRM) system and automated phone system Updating student inquiry progression in SJSU Online’s databases Maintain a pipeline of students, which will include following a prescribed call plan and prioritizing prospective student’s needs Meet with prospective students to counsel on completing Admissions requirements, discusses academic programs, admission options, and financial aid opportunities and conducts online campus tours. Coordinates the compilation, tracking, and timely receipt of all required application materials for the application process (both domestic and international) for admission Reviews and determines completeness and validity for all required documents for admission, including residency status and data elements; enters results in CMS Receives, processes and deposits application fee payments Receives and processes documents for application fee waivers; makes determination re: waiver request Reviews/updates data regarding educational history and records components in CMS Maintains daily/weekly record of admissions processes to be completed and those that have been completed Communicates with the Recruitment Coordinator and Senior Director of Online Recruitment on processing or system issues Interprets and explains admission requirements, transfer credit evaluation policies, and enrollment policies to students, parents, campus community members and representatives from other colleges and institutions Provides high-level customer service to students by answering complex policy questions, outlining and troubleshooting various documents and batch processes, including transcripts and documents related to domestic and international admission processes Knowledge, Skills & Abilities Ability to communicate with constituents in a professional and respectful manner Knowledge regarding the scanning and processing of all documents required in the admission process, and how these documents affect an individual's application/admission status Ability to work with or learn the content management system and document processing (i.e.CMS, current versions of Google Office Suite, Microsoft Office (esp. Word and Excel); email and phone skills Excellent customer service and public relation skills Ability to listen and determine the true intent of a question and provide correct information Ability to handle multiple work priorities, organize and plan work and projects Ability to apply a wide variety of policies and procedures where specific guidelines may not exist Ability to advise students individually and in groups on routine matters where required Excellent oral and written communication skills Ability to travel evenings and weekends; possess valid driver’s license Ability to work evenings/weekends and have a flexible schedule Required Qualifications Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related Two years of work experience in admissions or educational recruitment. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. Preferred Qualifications Minimum of 1 year of experience in college admissions, recruitment or sales OR a minimum of 5 years of experience in an enrollment/admissions position in nontraditional higher education recruitment Experience working with non-traditional students 5 years of sales experience 6 months of call center experience in an in bound and out bound environment Experience in communicating admissions and or student services policies and procedures to community college, university, or high school constituents Compensation Classification: Student Services Professional II Anticipated Hiring Range: $4,610/month - $4,900/month CSU Salary Range: $4,610/month - $6,556/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: December 8, 2023 through January 2, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Dec 08 2023 Pacific Standard Time Applications close: Closing Date/Time:
Jul 14, 2024
Job Summary Reporting to the Senior Director of Online Recruitment, the Enrollment Counselor’s primary focus is to build relationships and recruit new or returning potential SJSU Online students by utilizing phone and internet technology. The Counselor works within a learner-focused student services model to ensure that fully online degree seekers experience integrated, seamless connections to the University from inquiry through admission. Through proactive outreach the Counselor serves as the University’s point of contact for online degree seekers, performing complex student services professional work to help potential students identify their appropriate program of study, address questions related to financial aid and transcript evaluation, determine initial eligibility following CSU regulations, policies and procedures, and fully support the applicant to resolve issues during the application process. The ideal candidate for this role will be an articulate, organized, results-driven, team player with the resiliency to maintain a high energy level on a high number of inbound/outbound calls, text messages, and emails daily to and from prospective online students. The ideal candidate will also have interpersonal skills to connect with prospective students on calls, openness to feedback, ability to listen actively for long periods of time, confidence, adaptability, and integrity. Key Responsibilities Provide excellent customer service to prospective students throughout the full admission recruitment process primarily via telephone Navigating through and maintaining SJSU Online’s Customer Relationship Management (CRM) system and automated phone system Updating student inquiry progression in SJSU Online’s databases Maintain a pipeline of students, which will include following a prescribed call plan and prioritizing prospective student’s needs Meet with prospective students to counsel on completing Admissions requirements, discusses academic programs, admission options, and financial aid opportunities and conducts online campus tours. Coordinates the compilation, tracking, and timely receipt of all required application materials for the application process (both domestic and international) for admission Reviews and determines completeness and validity for all required documents for admission, including residency status and data elements; enters results in CMS Receives, processes and deposits application fee payments Receives and processes documents for application fee waivers; makes determination re: waiver request Reviews/updates data regarding educational history and records components in CMS Maintains daily/weekly record of admissions processes to be completed and those that have been completed Communicates with the Recruitment Coordinator and Senior Director of Online Recruitment on processing or system issues Interprets and explains admission requirements, transfer credit evaluation policies, and enrollment policies to students, parents, campus community members and representatives from other colleges and institutions Provides high-level customer service to students by answering complex policy questions, outlining and troubleshooting various documents and batch processes, including transcripts and documents related to domestic and international admission processes Knowledge, Skills & Abilities Ability to communicate with constituents in a professional and respectful manner Knowledge regarding the scanning and processing of all documents required in the admission process, and how these documents affect an individual's application/admission status Ability to work with or learn the content management system and document processing (i.e.CMS, current versions of Google Office Suite, Microsoft Office (esp. Word and Excel); email and phone skills Excellent customer service and public relation skills Ability to listen and determine the true intent of a question and provide correct information Ability to handle multiple work priorities, organize and plan work and projects Ability to apply a wide variety of policies and procedures where specific guidelines may not exist Ability to advise students individually and in groups on routine matters where required Excellent oral and written communication skills Ability to travel evenings and weekends; possess valid driver’s license Ability to work evenings/weekends and have a flexible schedule Required Qualifications Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related Two years of work experience in admissions or educational recruitment. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. Preferred Qualifications Minimum of 1 year of experience in college admissions, recruitment or sales OR a minimum of 5 years of experience in an enrollment/admissions position in nontraditional higher education recruitment Experience working with non-traditional students 5 years of sales experience 6 months of call center experience in an in bound and out bound environment Experience in communicating admissions and or student services policies and procedures to community college, university, or high school constituents Compensation Classification: Student Services Professional II Anticipated Hiring Range: $4,610/month - $4,900/month CSU Salary Range: $4,610/month - $6,556/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: December 8, 2023 through January 2, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Dec 08 2023 Pacific Standard Time Applications close: Closing Date/Time:
California State University (CSU) Northridge
18111 Nordhoff Street, Northridge, CA 91330, USA
About The University Corporation The University Corporation is a non-profit auxiliary corporation providing commercial and administrative services to California State University, Northridge. Our mission is to provide services and solutions that address the needs of California State University, Northridge; to support the academic, research, and creative endeavors of its students, faculty, and staff; and to enhance the quality of campus life. https://www.csun.edu/tuc Duties and Responsibilities: Under the supervision of the Director of TRIO programs, the Advising Coordinator will provide academic, career and personal advisement to participants of the Upward Bound Program in order to prepare participants for enrollment in a postsecondary institution. Assist in the identification and recruitment of project participants (i.e., recruitment, screening, selection, and retention). In collaboration with the Director of TRIO programs and Assistant Director of TRIO programs will assist with the planning, coordination, and implementation of Saturday Academy, Summer Residential Program, and cultural and academic components. Administer assessment tools for participants, interpret results, develop an individualized Educational Plan (IEP) and monitor the academic performance and progress of each participant. Coordinate educational and cultural enrichment activities for participants. Qualifications: Planning and Implementation: •Coordinate and provide academic, career and personal advisement to high school participants in the Upward Bound project and disseminate specific information on educational and career opportunities. •Assist in the identification, recruitment, screening, selection, and retention of eligible program participants. •Plan, coordinate, and implement college tours, cultural and/or career enrichment activities for project participants. •Assist in the planning, coordination, and development of instructional curriculum and educational activities for project participants, including Saturday Academy and a 6-week summer enrichment/residential program. •Develop and teach career development, life skills, study skills, financial aid, financial literacy, leadership, and college admission and preparation workshops. •Coordinate services to support participant’s academic success (i.e., tutoring services). •Advise project participants on financial aid, financial literacy, and college admission requirements. •Refer participants to appropriate community/social agencies for service. •Provide information on required exams for college entrance (i.e., PSAT, SAT, ACT) and assist with coordinating college entrance prep course. •Work closely with Student Outreach and Recruitment (SOAR) and other departments on campus (i.e., Educational Opportunity Program, Talent Search, Student Support Services, Admissions, Financial Aid, Housing, Career Services, and Academic Departments) to implement programs services for project participants. •Develop and maintain accurate and complete participant records of project participants in secondary school, which includes records reflecting the enrollment of participants through college graduation. •Collect data to measure and review the project participants’ academic growth, which includes participation and attendance in project activities and services, academic courses completed, and high school competency test requirements. Supervision/Personnel: •Assist in the recruitment, selection, training, monitoring, and evaluate performance of academic year and summer program staff: tutor mentors and residential advisor staff. •Train and assist student assistants/tutoring staff with learning skills diagnosis, remediation and academic advising of participants. •Distribute necessary progress reports and evaluations to high school registrars and staff. •Will oversee tutoring sessions. Informational/Instructional Services: •Effectively communicate and maintain cooperative working relationships with school personnel, parents, and community agencies regarding program services and activities. •Visit community and social service agencies to inform them of the availability of Upward Bound services and facilitate discussion/presentations on planning for college admission and financial aid. •Assist in developing and creating flyers, program publications, and literature in English and Spanish for parents intended to assist them in working effectively with students. •With input from program staff and school personnel, assist in designing a comprehensive instructional curriculum that provides support necessary to facilitate the educational pursuits of program participants Other: •Attend University of California and California State University Counselor Conferences. •Attend training sessions pertaining to federal financial aid and financial literacy. •Attend professional development conference, workshops, and meetings. •Other duties as assigned. Qualifications: Equivalent to graduation from a four-year college or university in one of the behavior sciences, counseling, education, psychology, or a related field. Master’s degree preferred. Two years working with middle school, secondary, or postsecondary students. Demonstrate sensitivity to the needs and characteristics of low income, first generation, disadvantaged, and minority students. Experience in administering assessments and interpreting results preferred. Bilingual (Spanish) capabilities highly desired. Knowledge, Specialized Skills, and Abilities: • Knowledge of higher education institutions, general university policies, and practices and opportunities for underrepresented students (i.e., low-income and first generation). •Demonstrated experience in planning and coordinating programs. •Experience working with secondary school personnel (i.e., counselors, teachers, and principals). •Experience in supervising staff. •Ability to interpret academic records of students to make appropriate recommendations regarding student’s curriculum. •Experience in using office computer systems at a level appropriate to the job duties. •Experience in public speaking to large and small groups of parents and students. •Must have demonstrated written and oral communication skills. •Must be able to work independently and take initiative. •Demonstrated sensitivity to the needs and characteristics of low income, first generation, disadvantaged, and minority participants. •Ability to maintain detailed records. •Ability in developing and coordinating tutoring and counseling activities for both parents and students. •Ability to work some weekends and evenings, live on campus during the six (6) week summer program, and attend overnight field trips. •Operate standard office machines, computers, and software such as Microsoft Word and Excel. Preferred Skills, Knowledge, Abilities and competencies: •Experience in Federal TRIO or GEAR Up programs. •Knowledge of CSU/UC Freshman admission requirements. •Ability to communicate in Spanish (preferred). •Experience in overcoming educational barriers similar to those confronting project participants. Pay, Benefits, & Work Schedule This position is employed through The University Corporation (TUC). The anticipated hiring range: $23.46/ hour - $33.18 / hour Full Pay range: $23.46/ hour - $33.18 / hour Time Base: Full-time Benefits: Medical, Dental, and Vision General Information THE SELECTED CANDIDATE IS REQUIRED TO PASS A THOROUGH DEPARTMENT BACKGROUND INVESTIGATION AND LIVE SCAN. How to Apply Please complete the online application/resume upload submission process to be considered for any open position within the university and its auxiliaries. The hiring department will contact the best-qualified candidates and invite them to participate in the interview process. Application Screening begins Wednesday, April 24 th and will continue until the position is filled. To be considered in the initial review, applications must be submitted before the date listed above. Application submissions received after the application screening date will be reviewed at the discretion of the University. For more detailed information on the application and hiring process, please view the link below: http://www-admn.csun.edu/ohrs/employment/ Equal Employment Opportunity The University Corporation is an Equal Opportunity Employer and prohibits discrimination based on race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Applicants who wish to request accommodation for a disability may contact the Office of Equity and Diversity at (818) 677-2077. Advertised: Apr 09 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
About The University Corporation The University Corporation is a non-profit auxiliary corporation providing commercial and administrative services to California State University, Northridge. Our mission is to provide services and solutions that address the needs of California State University, Northridge; to support the academic, research, and creative endeavors of its students, faculty, and staff; and to enhance the quality of campus life. https://www.csun.edu/tuc Duties and Responsibilities: Under the supervision of the Director of TRIO programs, the Advising Coordinator will provide academic, career and personal advisement to participants of the Upward Bound Program in order to prepare participants for enrollment in a postsecondary institution. Assist in the identification and recruitment of project participants (i.e., recruitment, screening, selection, and retention). In collaboration with the Director of TRIO programs and Assistant Director of TRIO programs will assist with the planning, coordination, and implementation of Saturday Academy, Summer Residential Program, and cultural and academic components. Administer assessment tools for participants, interpret results, develop an individualized Educational Plan (IEP) and monitor the academic performance and progress of each participant. Coordinate educational and cultural enrichment activities for participants. Qualifications: Planning and Implementation: •Coordinate and provide academic, career and personal advisement to high school participants in the Upward Bound project and disseminate specific information on educational and career opportunities. •Assist in the identification, recruitment, screening, selection, and retention of eligible program participants. •Plan, coordinate, and implement college tours, cultural and/or career enrichment activities for project participants. •Assist in the planning, coordination, and development of instructional curriculum and educational activities for project participants, including Saturday Academy and a 6-week summer enrichment/residential program. •Develop and teach career development, life skills, study skills, financial aid, financial literacy, leadership, and college admission and preparation workshops. •Coordinate services to support participant’s academic success (i.e., tutoring services). •Advise project participants on financial aid, financial literacy, and college admission requirements. •Refer participants to appropriate community/social agencies for service. •Provide information on required exams for college entrance (i.e., PSAT, SAT, ACT) and assist with coordinating college entrance prep course. •Work closely with Student Outreach and Recruitment (SOAR) and other departments on campus (i.e., Educational Opportunity Program, Talent Search, Student Support Services, Admissions, Financial Aid, Housing, Career Services, and Academic Departments) to implement programs services for project participants. •Develop and maintain accurate and complete participant records of project participants in secondary school, which includes records reflecting the enrollment of participants through college graduation. •Collect data to measure and review the project participants’ academic growth, which includes participation and attendance in project activities and services, academic courses completed, and high school competency test requirements. Supervision/Personnel: •Assist in the recruitment, selection, training, monitoring, and evaluate performance of academic year and summer program staff: tutor mentors and residential advisor staff. •Train and assist student assistants/tutoring staff with learning skills diagnosis, remediation and academic advising of participants. •Distribute necessary progress reports and evaluations to high school registrars and staff. •Will oversee tutoring sessions. Informational/Instructional Services: •Effectively communicate and maintain cooperative working relationships with school personnel, parents, and community agencies regarding program services and activities. •Visit community and social service agencies to inform them of the availability of Upward Bound services and facilitate discussion/presentations on planning for college admission and financial aid. •Assist in developing and creating flyers, program publications, and literature in English and Spanish for parents intended to assist them in working effectively with students. •With input from program staff and school personnel, assist in designing a comprehensive instructional curriculum that provides support necessary to facilitate the educational pursuits of program participants Other: •Attend University of California and California State University Counselor Conferences. •Attend training sessions pertaining to federal financial aid and financial literacy. •Attend professional development conference, workshops, and meetings. •Other duties as assigned. Qualifications: Equivalent to graduation from a four-year college or university in one of the behavior sciences, counseling, education, psychology, or a related field. Master’s degree preferred. Two years working with middle school, secondary, or postsecondary students. Demonstrate sensitivity to the needs and characteristics of low income, first generation, disadvantaged, and minority students. Experience in administering assessments and interpreting results preferred. Bilingual (Spanish) capabilities highly desired. Knowledge, Specialized Skills, and Abilities: • Knowledge of higher education institutions, general university policies, and practices and opportunities for underrepresented students (i.e., low-income and first generation). •Demonstrated experience in planning and coordinating programs. •Experience working with secondary school personnel (i.e., counselors, teachers, and principals). •Experience in supervising staff. •Ability to interpret academic records of students to make appropriate recommendations regarding student’s curriculum. •Experience in using office computer systems at a level appropriate to the job duties. •Experience in public speaking to large and small groups of parents and students. •Must have demonstrated written and oral communication skills. •Must be able to work independently and take initiative. •Demonstrated sensitivity to the needs and characteristics of low income, first generation, disadvantaged, and minority participants. •Ability to maintain detailed records. •Ability in developing and coordinating tutoring and counseling activities for both parents and students. •Ability to work some weekends and evenings, live on campus during the six (6) week summer program, and attend overnight field trips. •Operate standard office machines, computers, and software such as Microsoft Word and Excel. Preferred Skills, Knowledge, Abilities and competencies: •Experience in Federal TRIO or GEAR Up programs. •Knowledge of CSU/UC Freshman admission requirements. •Ability to communicate in Spanish (preferred). •Experience in overcoming educational barriers similar to those confronting project participants. Pay, Benefits, & Work Schedule This position is employed through The University Corporation (TUC). The anticipated hiring range: $23.46/ hour - $33.18 / hour Full Pay range: $23.46/ hour - $33.18 / hour Time Base: Full-time Benefits: Medical, Dental, and Vision General Information THE SELECTED CANDIDATE IS REQUIRED TO PASS A THOROUGH DEPARTMENT BACKGROUND INVESTIGATION AND LIVE SCAN. How to Apply Please complete the online application/resume upload submission process to be considered for any open position within the university and its auxiliaries. The hiring department will contact the best-qualified candidates and invite them to participate in the interview process. Application Screening begins Wednesday, April 24 th and will continue until the position is filled. To be considered in the initial review, applications must be submitted before the date listed above. Application submissions received after the application screening date will be reviewed at the discretion of the University. For more detailed information on the application and hiring process, please view the link below: http://www-admn.csun.edu/ohrs/employment/ Equal Employment Opportunity The University Corporation is an Equal Opportunity Employer and prohibits discrimination based on race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Applicants who wish to request accommodation for a disability may contact the Office of Equity and Diversity at (818) 677-2077. Advertised: Apr 09 2024 Pacific Daylight Time Applications close: Closing Date/Time: