California State University, San Bernardino (CSUSB)
5500 University Parkway, San Bernardino, CA 92407, USA
About University Enterprises Corporation at CSUSB (This is not a state position) University Enterprises Corporation at CSUSB ("UEC") supports the university's educational mission by providing quality services that complement the instructional program. The University depends upon UEC to provide services that cannot be supported with state funds. We’re responsible for business enterprises on campus including, but not limited to, dining, bookstore, convenience store, and vending services. We also serve as the grantee for federal, state, and local funding for research and sponsored projects. Position Summary Temporary, Full Time, Non-Exempt, Benefitted position through 9/30/2024(Appointment may be renewed annually based upon availability of funds, availability of work and satisfactory job performance). Salary: $3,800.00-$4,200.00 per month. Location: CSUSB Campus Work Schedule 40 hours per week. Typically, Monday-Friday 8:00AM-5:00PM with some nights/weekend required. First Review Deadline This position will remain open until filled. Typical Activities Under the general supervision of the Director, the Program Administrative Coordinator & Data Specialist will: Coordinate all day-to-day administrative, fiscal and office support functions. Answer phones, route calls, and take messages; Set appointments, coordinate meeting, prepare agenda, take and distribute meeting minutes and provide meeting support. Coordinates the collection and submission of all time sheets, time and efforts. Prepares all requests for disbursements including bankcard authorizations, petty cash, stipends, check requests, etc. Submits, coordinates and tracks requests for space, parking, food-services, duplicating, mail services. Places, tracks, inventories and distributes supply orders. Maintenance of the program database and program folders required for documentation. Participates in planning, coordination, and execution of all grant activities. Prepares travel arrangements, travel advances and travel expense reports; Collect, sort and analyze project data. Ensure data integrity; Completes required weekly, monthly, and other reporting in the online system; Provide support to staff and Fellows utilizing the eGrants and America Learns platform; Assists with the preparation of required reports; Screen, sort, and process external and internal correspondence; Some travel to schools and/or community sites required; Make presentations on data and results both internally and externally. Help maintain and monitor data security protocols. Support project with other requests for secondary data access and data visualizations. Assist with the development of evaluation metrics. Develop system for and track outputs and outcomes for participating Fellows. Assist the Director with required reports. Develop and track formative and summative assessment metrics. Assist with the onboarding and ongoing professional development, as it relates to data and evaluation, for all project staff and stakeholders, and/or as requested. Work with team and funding agency to assess data needs and create and support execution of plans to address those needs. Visualize data and results electronically. Maintain internally- and externally-facing scorecards that track Fellow progress in achieving their placement goals. Some travel. Perform all other duties as assigned. Minimum Qualifications Education : Bachelor's Degree Experience: The equivalent combination of three years of experience in general office clerical, data and evaluation work, preferably in a student service setting involving direct contact with diverse students and staff, is required. Other: Applicants must possess highly effective oral and written communication skills. Applicants must have the ability to analyze problems and resolve conflicts. Ability to establish rapport and positive working relationships with community partners, campus departments, faculty members, administrators, teachers, counselors, outreach staff, and Fellows. Knowledge and proficiency in implementing and delivering services through hybrid formats (Zoom, Google Classroom, etc.). Proficiency in the use of distance/virtual learning/engagement platforms (i.e., Instagram Live, Facebook Live, etc.). Knowledge and experience in online/hybrid pedagogy. Demonstrate proficiency in Microsoft Office applications (Word, Power Point, Excel, and Outlook). Ability to handle confidential and sensitive information. Ability to work cooperatively with a diverse group of people, exercise sound judgment, determine priorities, complete assigned projects in a timely manner and work well under tight deadlines. Must complete Mandated Reporting, Working with Minors, FERPA, Defensive Driving, and other trainings deemed appropriate to the role within 30 days of hire. Live Scan and background check. Benefits Include: Medical, Dental, Vision, Flex Cash option CalPERS Retirement and CalPers 457 Group Term Life/ Accidental Death & Dismemberment (AD&D) Holidays & Personal Holiday Vacation and Sick pay accruals Educational Assistance Benefit is based on availability of funding. Workers' Compensation, Unemployment Insurance, State Disability Insurance EQUAL OPPORTUNITY EMPLOYER University Enterprises Corporation at CSUSB is committed to a diverse workforce and affirmative action, and is an equal opportunity employer. UEC maintains and promotes a policy of non-discrimination and non-harassment on the basis of race, sex, gender, color, age, religion, national origin, ancestry, marital status, sexual orientation, physical or mental disability, pregnancy, medical condition, genetic characteristics, status as a disabled veteran, or disabled veteran of the Vietnam era. To view the UEC Affirmative Action Program, please contact UEC Human Resources at (909) 537-7589 Monday through Friday between the hours of 8:00am and 5:00pm. As an equal opportunity employer, University Enterprises Corporation at CSUSB (UEC) is committed to a diverse workforce. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access UEC's career website as a result of your disability. You may request reasonable accommodations by calling UEC's Human Resources Manager at 909-537-7589. EEO AA Policy Statement Employment of Individuals with Disabilities and Protected Veterans Supplemental Information UEC is an EOE - Minority/Female/Disability/Veterans. This position will remain open until filled. This has been designated as a sensitive position. The selected candidate must successfully pass a thorough background investigation to include a criminal history check prior to appointment. Advertised: Aug 05 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Aug 06, 2024
About University Enterprises Corporation at CSUSB (This is not a state position) University Enterprises Corporation at CSUSB ("UEC") supports the university's educational mission by providing quality services that complement the instructional program. The University depends upon UEC to provide services that cannot be supported with state funds. We’re responsible for business enterprises on campus including, but not limited to, dining, bookstore, convenience store, and vending services. We also serve as the grantee for federal, state, and local funding for research and sponsored projects. Position Summary Temporary, Full Time, Non-Exempt, Benefitted position through 9/30/2024(Appointment may be renewed annually based upon availability of funds, availability of work and satisfactory job performance). Salary: $3,800.00-$4,200.00 per month. Location: CSUSB Campus Work Schedule 40 hours per week. Typically, Monday-Friday 8:00AM-5:00PM with some nights/weekend required. First Review Deadline This position will remain open until filled. Typical Activities Under the general supervision of the Director, the Program Administrative Coordinator & Data Specialist will: Coordinate all day-to-day administrative, fiscal and office support functions. Answer phones, route calls, and take messages; Set appointments, coordinate meeting, prepare agenda, take and distribute meeting minutes and provide meeting support. Coordinates the collection and submission of all time sheets, time and efforts. Prepares all requests for disbursements including bankcard authorizations, petty cash, stipends, check requests, etc. Submits, coordinates and tracks requests for space, parking, food-services, duplicating, mail services. Places, tracks, inventories and distributes supply orders. Maintenance of the program database and program folders required for documentation. Participates in planning, coordination, and execution of all grant activities. Prepares travel arrangements, travel advances and travel expense reports; Collect, sort and analyze project data. Ensure data integrity; Completes required weekly, monthly, and other reporting in the online system; Provide support to staff and Fellows utilizing the eGrants and America Learns platform; Assists with the preparation of required reports; Screen, sort, and process external and internal correspondence; Some travel to schools and/or community sites required; Make presentations on data and results both internally and externally. Help maintain and monitor data security protocols. Support project with other requests for secondary data access and data visualizations. Assist with the development of evaluation metrics. Develop system for and track outputs and outcomes for participating Fellows. Assist the Director with required reports. Develop and track formative and summative assessment metrics. Assist with the onboarding and ongoing professional development, as it relates to data and evaluation, for all project staff and stakeholders, and/or as requested. Work with team and funding agency to assess data needs and create and support execution of plans to address those needs. Visualize data and results electronically. Maintain internally- and externally-facing scorecards that track Fellow progress in achieving their placement goals. Some travel. Perform all other duties as assigned. Minimum Qualifications Education : Bachelor's Degree Experience: The equivalent combination of three years of experience in general office clerical, data and evaluation work, preferably in a student service setting involving direct contact with diverse students and staff, is required. Other: Applicants must possess highly effective oral and written communication skills. Applicants must have the ability to analyze problems and resolve conflicts. Ability to establish rapport and positive working relationships with community partners, campus departments, faculty members, administrators, teachers, counselors, outreach staff, and Fellows. Knowledge and proficiency in implementing and delivering services through hybrid formats (Zoom, Google Classroom, etc.). Proficiency in the use of distance/virtual learning/engagement platforms (i.e., Instagram Live, Facebook Live, etc.). Knowledge and experience in online/hybrid pedagogy. Demonstrate proficiency in Microsoft Office applications (Word, Power Point, Excel, and Outlook). Ability to handle confidential and sensitive information. Ability to work cooperatively with a diverse group of people, exercise sound judgment, determine priorities, complete assigned projects in a timely manner and work well under tight deadlines. Must complete Mandated Reporting, Working with Minors, FERPA, Defensive Driving, and other trainings deemed appropriate to the role within 30 days of hire. Live Scan and background check. Benefits Include: Medical, Dental, Vision, Flex Cash option CalPERS Retirement and CalPers 457 Group Term Life/ Accidental Death & Dismemberment (AD&D) Holidays & Personal Holiday Vacation and Sick pay accruals Educational Assistance Benefit is based on availability of funding. Workers' Compensation, Unemployment Insurance, State Disability Insurance EQUAL OPPORTUNITY EMPLOYER University Enterprises Corporation at CSUSB is committed to a diverse workforce and affirmative action, and is an equal opportunity employer. UEC maintains and promotes a policy of non-discrimination and non-harassment on the basis of race, sex, gender, color, age, religion, national origin, ancestry, marital status, sexual orientation, physical or mental disability, pregnancy, medical condition, genetic characteristics, status as a disabled veteran, or disabled veteran of the Vietnam era. To view the UEC Affirmative Action Program, please contact UEC Human Resources at (909) 537-7589 Monday through Friday between the hours of 8:00am and 5:00pm. As an equal opportunity employer, University Enterprises Corporation at CSUSB (UEC) is committed to a diverse workforce. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access UEC's career website as a result of your disability. You may request reasonable accommodations by calling UEC's Human Resources Manager at 909-537-7589. EEO AA Policy Statement Employment of Individuals with Disabilities and Protected Veterans Supplemental Information UEC is an EOE - Minority/Female/Disability/Veterans. This position will remain open until filled. This has been designated as a sensitive position. The selected candidate must successfully pass a thorough background investigation to include a criminal history check prior to appointment. Advertised: Aug 05 2024 Pacific Daylight Time Applications close: Closing Date/Time:
MASSACHUSETTS TRIAL COURT
Pittsfield, Massachusetts, United States
Title: Probation Case Specialist - Pittsfield District Court Pay Grade: Grade 7 Starting Pay:$44,865.27 Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles.The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. Duties: Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; • Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; • Requests information from other agencies, departments, and or courts; • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; • Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; • Maintains statistical data concerning case processing activities; and Performs related duties as required. Probation Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary. • Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required. • Serves as a “floating case specialist” who is able to fill-in for employees within other work units as required. • Performs all of the duties of the lower level within this series as required. Probation Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies. • Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed. • Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor. • Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; • Assists in the training of new employees and in the ongoing training of other employees. Serves as a “floating case specialist” who is able to perform the full-range of case processing duties within an office during absences as required; • Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems. • Compiles statistical information on probation activities and prepares periodic reports. • Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures. • Assists in researching open cases to determine their status and to determine further action to be taken. • Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; • Identifies persons who are behind in payments, research payment histories, determines further actions to be taken, and maintains appropriate files. • Provides assistance to staff in the use of word processing and other software applications; • May provide regular assistance and coordination to personnel assigned to the courtroom; • May serve as a back-up to a higher level series; • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Probation Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Probation Case Specialist I. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. • Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical case processing information. • Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist II. • Considerable working knowledge of case processing using MassCourts or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist III. • Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. • Demonstrated ability to conduct research on case files and systems and to prepare reports. Closing Date/Time: 2024-12-24
Sep 19, 2024
Full Time
Title: Probation Case Specialist - Pittsfield District Court Pay Grade: Grade 7 Starting Pay:$44,865.27 Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles.The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. Duties: Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; • Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; • Requests information from other agencies, departments, and or courts; • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; • Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; • Maintains statistical data concerning case processing activities; and Performs related duties as required. Probation Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary. • Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required. • Serves as a “floating case specialist” who is able to fill-in for employees within other work units as required. • Performs all of the duties of the lower level within this series as required. Probation Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies. • Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed. • Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor. • Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; • Assists in the training of new employees and in the ongoing training of other employees. Serves as a “floating case specialist” who is able to perform the full-range of case processing duties within an office during absences as required; • Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems. • Compiles statistical information on probation activities and prepares periodic reports. • Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures. • Assists in researching open cases to determine their status and to determine further action to be taken. • Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; • Identifies persons who are behind in payments, research payment histories, determines further actions to be taken, and maintains appropriate files. • Provides assistance to staff in the use of word processing and other software applications; • May provide regular assistance and coordination to personnel assigned to the courtroom; • May serve as a back-up to a higher level series; • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Probation Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Probation Case Specialist I. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. • Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical case processing information. • Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist II. • Considerable working knowledge of case processing using MassCourts or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist III. • Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. • Demonstrated ability to conduct research on case files and systems and to prepare reports. Closing Date/Time: 2024-12-24
CA DEPARTMENT OF JUSTICE
Shasta, California, United States
Job Description and Duties Are you interested in fighting healthcare fraud using your analytical and quantitative skills? Does helping recover stolen funds from the Medi-Cal program and protect our elderly from financial abuse sound intriguing? The Division of Medi-Cal Fraud and Elder Abuse Investigation section is looking for talented investigative auditors with diverse investigative and data management skills and a commitment to detect and combat fraud and elder abuse. Duties Investigative Auditors have limited peace officer authority to execute search warrants at financial institutions per Penal Code 830.13. During the course of their investigations, Investigative Auditors perform duties that include, but are not limited to the following: • Investigate allegations of Medi-Cal fraud and financial elder abuse • Utilize various law enforcement and government databases to gather intelligence data on pertinent subjects of the investigation including Lexis-Nexis • Analyze financial documents, and billing/claims data, perform bank account reconciliations to determine patterns of fraud, and calculate the amount of theft or loss to the Medi-Cal program utilizing computerized audit techniques with tools including Microsoft Office Suite and Bank Scan. • Trace and locate hidden assets and/or monies • Determine an entity’s corporate structure and conduct interviews with corporate staff • Participate in health facility and nursing home inspections • Review medical and business records to compile information on the victim and subjects of an investigation. • Interview victims, witnesses, experts and interrogate suspects and perform any and all fieldwork needed for the investigation • Document all investigative findings in Reports of Investigations and prepare declarations in support of search and arrest warrants • Service of bank search warrants and participate in the execution of search warrants of physical locations • Compile evidence as prescribed by law to substantiate allegations of fraud and abuse and prepare filing packages to submit to the Deputy Attorney General • Testify in court as the primary investigator on an assigned case or as an expert witness (Prop 115 Certified) • Work joint investigations with DMFEA Special Agents and Deputy Attorneys General • Work on joint investigations with our allied law enforcement agencies Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions Telework is available but is contingent on DMFEA's operational needs. Investigations Section staff are required to be in the office three days a week based upon DMFEA's operational needs. Telework requires California residency. Minimum Requirements You will find the Minimum Requirements in the Class Specification. INVESTIGATIVE AUDITOR IV (SPECIALIST), DEPARTMENT OF JUSTICE INVESTIGATIVE AUDITOR III, DEPARTMENT OF JUSTICE Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-439901 Position #(s): 423-652-4224-901 Working Title: Investigative Auditor IV Specialist Classification: INVESTIGATIVE AUDITOR IV (SPECIALIST), DEPARTMENT OF JUSTICE $6,752.00 - $8,876.00 Shall Consider: INVESTIGATIVE AUDITOR III, DEPARTMENT OF JUSTICE $6,452.00 - $8,485.00 # of Positions: 1 Work Location: Shasta County Telework: Hybrid Job Type: Permanent, Full Time Facility: DMFEA Personnel Work Shift: Day Work Week: Monday - Friday Department Information This position is located in the Division of Medi-Cal Fraud and Elder Abuse, Investigations Section, Redding Regional Office. Individuals who are new to State service must-have list eligibility in order to gain employment with the Department of Justice. To access the Investigative Auditor IV Specialist, and Investigative Auditor III examination and obtain list eligibility, please click the following links below: INVESTIGATIVE AUDITOR IV SPECIALIST EXAM BULLETIN INVESTIGATIVE AUDITOR III EXAM BULLETIN Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the department, please visit the Attorney General’s website at www.oag.ca.gov . If you have questions regarding this job announcement, eligibility, etc. please reach out to DMFEA_Personnel@doj.ca.gov. If you previously applied to JC - 428596 or JC - 435885, you do not need to apply to this job control, as applicants from that JC may be considered for this role. The hiring unit has established the following cut-off dates for this job control: Every other Friday. Applications will be reviewed according to the date of submission. If your application is submitted after the most recent cut-off date, it will be applied to the next review period. Special Requirements The position requires the incumbent to pass a Modified Background Investigation prior to being hired. A fingerprint check will be required. Complete and pass Penal Code 832, arrests, search, and seizure training during probation. Clearly indicate the JC-439901 and the title of this position in the "Examination or Job Title(s) For Which You Are Applying" section on your State Application’s first page. Clearly indicate the basis of your eligibility in the "Explanations" section on your State Application’s first page. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. Unofficial school transcripts may be accepted during the application process; however, submission of official transcripts or your diploma is required prior to the appointment. Application Instructions Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: Until Filled Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Anthony Doss (JC-439901) 2329 Gateway Oaks Drive Sacramento , CA 95833 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Anthony Doss (JC-439901) 2329 Gateway Oaks Drive Sacramento , CA 95833 08:00 AM - 04:30 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - A Statement of Qualifications (SOQ) is required. Applicants who don't submit a SOQ will not be considered for this position. Please see below for the SOQ prompt. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: 1. Technical Qualifications: a. Experience in conducting complex financial and forensic audits and investigations, researching and interpreting complex rules and regulations, reviewing and analyzing accounting records and financial institution records, performing statistical analysis for large volumes of data, and testifying in court or administrative hearings. b. Proficiency in generating work products and/or spreadsheets using Microsoft Office Suite. c. Ability to write and produce concise, professional documents and reports, and to express facts and conclusions precisely and clearly. d. Successful completion of college-level courses in elementary and intermediate accounting, auditing, and cost accounting, as well as statistics. 2. Additional Desired Attributes: a. Ability to work under limited supervision on multiple assignments within a team environment. b. Proactive in the identification and successful resolution of issues. c. Regularly exercises the highest degree of professional judgment, integrity, and maturity. d. Ability to work flexible, possibly extended hours, and to travel, as needed. Benefits Please access this link for information on benefits afforded to employees who work for the State of California - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Anthony Doss (916) 621-1796 DMFEA_Personnel@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Statement of Qualifications The Statement of Qualifications serves as documentation of your ability to present information clearly and concisely in writing. It should be typed in 12-point Arial font, no more than one page in length. In no more than two paragraphs, explain the optimum organizational approach when handling large amounts of data. In no more than two paragraphs, explain why do you want to investigate allegations of Medi-Cal fraud and financial elder abuse and what attributes will you bring to DMFEA to investigate those allegations? Additional Information on Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure the timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: Until Filled
Aug 02, 2024
Full Time
Job Description and Duties Are you interested in fighting healthcare fraud using your analytical and quantitative skills? Does helping recover stolen funds from the Medi-Cal program and protect our elderly from financial abuse sound intriguing? The Division of Medi-Cal Fraud and Elder Abuse Investigation section is looking for talented investigative auditors with diverse investigative and data management skills and a commitment to detect and combat fraud and elder abuse. Duties Investigative Auditors have limited peace officer authority to execute search warrants at financial institutions per Penal Code 830.13. During the course of their investigations, Investigative Auditors perform duties that include, but are not limited to the following: • Investigate allegations of Medi-Cal fraud and financial elder abuse • Utilize various law enforcement and government databases to gather intelligence data on pertinent subjects of the investigation including Lexis-Nexis • Analyze financial documents, and billing/claims data, perform bank account reconciliations to determine patterns of fraud, and calculate the amount of theft or loss to the Medi-Cal program utilizing computerized audit techniques with tools including Microsoft Office Suite and Bank Scan. • Trace and locate hidden assets and/or monies • Determine an entity’s corporate structure and conduct interviews with corporate staff • Participate in health facility and nursing home inspections • Review medical and business records to compile information on the victim and subjects of an investigation. • Interview victims, witnesses, experts and interrogate suspects and perform any and all fieldwork needed for the investigation • Document all investigative findings in Reports of Investigations and prepare declarations in support of search and arrest warrants • Service of bank search warrants and participate in the execution of search warrants of physical locations • Compile evidence as prescribed by law to substantiate allegations of fraud and abuse and prepare filing packages to submit to the Deputy Attorney General • Testify in court as the primary investigator on an assigned case or as an expert witness (Prop 115 Certified) • Work joint investigations with DMFEA Special Agents and Deputy Attorneys General • Work on joint investigations with our allied law enforcement agencies Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions Telework is available but is contingent on DMFEA's operational needs. Investigations Section staff are required to be in the office three days a week based upon DMFEA's operational needs. Telework requires California residency. Minimum Requirements You will find the Minimum Requirements in the Class Specification. INVESTIGATIVE AUDITOR IV (SPECIALIST), DEPARTMENT OF JUSTICE INVESTIGATIVE AUDITOR III, DEPARTMENT OF JUSTICE Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-439901 Position #(s): 423-652-4224-901 Working Title: Investigative Auditor IV Specialist Classification: INVESTIGATIVE AUDITOR IV (SPECIALIST), DEPARTMENT OF JUSTICE $6,752.00 - $8,876.00 Shall Consider: INVESTIGATIVE AUDITOR III, DEPARTMENT OF JUSTICE $6,452.00 - $8,485.00 # of Positions: 1 Work Location: Shasta County Telework: Hybrid Job Type: Permanent, Full Time Facility: DMFEA Personnel Work Shift: Day Work Week: Monday - Friday Department Information This position is located in the Division of Medi-Cal Fraud and Elder Abuse, Investigations Section, Redding Regional Office. Individuals who are new to State service must-have list eligibility in order to gain employment with the Department of Justice. To access the Investigative Auditor IV Specialist, and Investigative Auditor III examination and obtain list eligibility, please click the following links below: INVESTIGATIVE AUDITOR IV SPECIALIST EXAM BULLETIN INVESTIGATIVE AUDITOR III EXAM BULLETIN Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the department, please visit the Attorney General’s website at www.oag.ca.gov . If you have questions regarding this job announcement, eligibility, etc. please reach out to DMFEA_Personnel@doj.ca.gov. If you previously applied to JC - 428596 or JC - 435885, you do not need to apply to this job control, as applicants from that JC may be considered for this role. The hiring unit has established the following cut-off dates for this job control: Every other Friday. Applications will be reviewed according to the date of submission. If your application is submitted after the most recent cut-off date, it will be applied to the next review period. Special Requirements The position requires the incumbent to pass a Modified Background Investigation prior to being hired. A fingerprint check will be required. Complete and pass Penal Code 832, arrests, search, and seizure training during probation. Clearly indicate the JC-439901 and the title of this position in the "Examination or Job Title(s) For Which You Are Applying" section on your State Application’s first page. Clearly indicate the basis of your eligibility in the "Explanations" section on your State Application’s first page. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. Unofficial school transcripts may be accepted during the application process; however, submission of official transcripts or your diploma is required prior to the appointment. Application Instructions Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: Until Filled Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Anthony Doss (JC-439901) 2329 Gateway Oaks Drive Sacramento , CA 95833 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Anthony Doss (JC-439901) 2329 Gateway Oaks Drive Sacramento , CA 95833 08:00 AM - 04:30 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - A Statement of Qualifications (SOQ) is required. Applicants who don't submit a SOQ will not be considered for this position. Please see below for the SOQ prompt. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: 1. Technical Qualifications: a. Experience in conducting complex financial and forensic audits and investigations, researching and interpreting complex rules and regulations, reviewing and analyzing accounting records and financial institution records, performing statistical analysis for large volumes of data, and testifying in court or administrative hearings. b. Proficiency in generating work products and/or spreadsheets using Microsoft Office Suite. c. Ability to write and produce concise, professional documents and reports, and to express facts and conclusions precisely and clearly. d. Successful completion of college-level courses in elementary and intermediate accounting, auditing, and cost accounting, as well as statistics. 2. Additional Desired Attributes: a. Ability to work under limited supervision on multiple assignments within a team environment. b. Proactive in the identification and successful resolution of issues. c. Regularly exercises the highest degree of professional judgment, integrity, and maturity. d. Ability to work flexible, possibly extended hours, and to travel, as needed. Benefits Please access this link for information on benefits afforded to employees who work for the State of California - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Anthony Doss (916) 621-1796 DMFEA_Personnel@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Statement of Qualifications The Statement of Qualifications serves as documentation of your ability to present information clearly and concisely in writing. It should be typed in 12-point Arial font, no more than one page in length. In no more than two paragraphs, explain the optimum organizational approach when handling large amounts of data. In no more than two paragraphs, explain why do you want to investigate allegations of Medi-Cal fraud and financial elder abuse and what attributes will you bring to DMFEA to investigate those allegations? Additional Information on Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure the timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: Until Filled
CA DEPARTMENT OF JUSTICE
Alameda, California, United States
Job Description and Duties Are you interested in fighting healthcare fraud using your analytical and quantitative skills? Does helping recover stolen funds from the Medi-Cal program and protect our elderly from financial abuse sound intriguing? The Division of Medi-Cal Fraud and Elder Abuse Investigation section is looking for talented investigative auditors with diverse investigative and data management skills and a commitment to detect and combat fraud and elder abuse. Duties Investigative Auditors have limited peace officer authority to execute search warrants at financial institutions per Penal Code 830.13. During the course of their investigations, Investigative Auditors perform duties that include, but are not limited to the following: • Investigate allegations of Medi-Cal fraud and financial elder abuse • Utilize various law enforcement and government databases to gather intelligence data on pertinent subjects of the investigation including Lexis-Nexis • Analyze financial documents, and billing/claims data, perform bank account reconciliations to determine patterns of fraud, and calculate the amount of theft or loss to the Medi-Cal program utilizing computerized audit techniques with tools including Microsoft Office Suite and Bank Scan. • Trace and locate hidden assets and/or monies • Determine an entity’s corporate structure and conduct interviews with corporate staff • Participate in health facility and nursing home inspections • Review medical and business records to compile information on the victim and subjects of an investigation. • Interview victims, witnesses, experts and interrogate suspects and perform any and all fieldwork needed for the investigation • Document all investigative findings in Reports of Investigations and prepare declarations in support of search and arrest warrants • Service of bank search warrants and participate in the execution of search warrants of physical locations • Compile evidence as prescribed by law to substantiate allegations of fraud and abuse and prepare filing packages to submit to the Deputy Attorney General • Testify in court as the primary investigator on an assigned case or as an expert witness (Prop 115 Certified) • Work joint investigations with DMFEA Special Agents and Deputy Attorneys General • Work on joint investigations with our allied law enforcement agencies Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions Telework is available but is contingent on DMFEA's operational needs. Investigations Section staff are required to be in the office three days a week based upon DMFEA's operational needs. Telework requires California residency. Minimum Requirements You will find the Minimum Requirements in the Class Specification. INVESTIGATIVE AUDITOR IV (SPECIALIST), DEPARTMENT OF JUSTICE INVESTIGATIVE AUDITOR III, DEPARTMENT OF JUSTICE Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-439898 Position #(s): 423-663-4224-XXX Working Title: Investigative Auditor IV Specialist Classification: INVESTIGATIVE AUDITOR IV (SPECIALIST), DEPARTMENT OF JUSTICE $6,555.00 - $8,617.00 Shall Consider: INVESTIGATIVE AUDITOR III, DEPARTMENT OF JUSTICE $6,264.00 - $8,238.00 # of Positions: 1 Work Location: Alameda County Telework: Hybrid Job Type: Permanent, Full Time Facility: DMFEA Personnel Work Shift: Day Work Week: Monday - Friday Department Information This position is located in the Division of Medi-Cal Fraud and Elder Abuse, Investigations Section, Dublin Regional Office. Individuals who are new to State service must-have list eligibility in order to gain employment with the Department of Justice. To access the Investigative Auditor IV Specialist, and Investigative Auditor III examination and obtain list eligibility, please click the following links below: INVESTIGATIVE AUDITOR IV SPECIALIST EXAM BULLETIN INVESTIGATIVE AUDITOR III EXAM BULLETIN Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the department, please visit the Attorney General’s website at www.oag.ca.gov . If you have questions regarding this job announcement, eligibility, etc. please reach out to DMFEA_Personnel@doj.ca.gov . If you previously applied to JC - 428638 or JC - 435884, you do not need to apply to this job control, as applicants from that JC may be considered for this role. The hiring unit has established the following cut-off dates for this job control: Every other Friday. Applications will be reviewed according to the date of submission. If your application is submitted after the most recent cut-off date, it will be applied to the next review period. Special Requirements The position requires the incumbent to pass a Modified Background Investigation prior to being hired. A fingerprint check will be required. Complete and pass Penal Code 832, arrests, search, and seizure training during probation. Clearly indicate the JC-439898 and the title of this position in the "Examination or Job Title(s) For Which You Are Applying" section on your State Application’s first page. Clearly indicate the basis of your eligibility in the "Explanations" section on your State Application’s first page. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. Unofficial school transcripts may be accepted during the application process; however, submission of official transcripts or your diploma is required prior to the appointment. Application Instructions Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: Until Filled Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Anthony Doss (JC-439898) 2329 Gateway Oaks Drive Sacramento , CA 95833 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Anthony Doss (JC-439898) 2329 Gateway Oaks Drive Sacramento , CA 95833 08:00 AM - 04:30 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - A Statement of Qualifications (SOQ) is required. Applicants who don't submit a SOQ will not be considered for this position. Please see below for the SOQ prompt. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: 1. Technical Qualifications: a. Experience in conducting complex financial and forensic audits and investigations, researching and interpreting complex rules and regulations, reviewing and analyzing accounting records and financial institution records, performing statistical analysis for large volumes of data, and testifying in court or administrative hearings. b. Proficiency in generating work products and/or spreadsheets using Microsoft Office Suite. c. Ability to write and produce concise, professional documents and reports, and to express facts and conclusions precisely and clearly. d. Successful completion of college-level courses in elementary and intermediate accounting, auditing, and cost accounting, as well as statistics. 2. Additional Desired Attributes: a. Ability to work under limited supervision on multiple assignments within a team environment. b. Proactive in the identification and successful resolution of issues. c. Regularly exercises the highest degree of professional judgment, integrity, and maturity. d. Ability to work flexible, possibly extended hours, and to travel, as needed. Benefits Please access this link for information on benefits afforded to employees who work for the State of California - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Anthony Doss (916) 621-1796 DMFEA_Personnel@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Statement of Qualifications The Statement of Qualifications serves as documentation of your ability to present information clearly and concisely in writing. It should be typed in 12-point Arial font, no more than one page in length. In no more than two paragraphs, explain the optimum organizational approach when handling large amounts of data. In no more than two paragraphs, explain why do you want to investigate allegations of Medi-Cal fraud and financial elder abuse and what attributes will you bring to DMFEA to investigate those allegations? Additional Information on Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure the timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: Until Filled
Aug 01, 2024
Full Time
Job Description and Duties Are you interested in fighting healthcare fraud using your analytical and quantitative skills? Does helping recover stolen funds from the Medi-Cal program and protect our elderly from financial abuse sound intriguing? The Division of Medi-Cal Fraud and Elder Abuse Investigation section is looking for talented investigative auditors with diverse investigative and data management skills and a commitment to detect and combat fraud and elder abuse. Duties Investigative Auditors have limited peace officer authority to execute search warrants at financial institutions per Penal Code 830.13. During the course of their investigations, Investigative Auditors perform duties that include, but are not limited to the following: • Investigate allegations of Medi-Cal fraud and financial elder abuse • Utilize various law enforcement and government databases to gather intelligence data on pertinent subjects of the investigation including Lexis-Nexis • Analyze financial documents, and billing/claims data, perform bank account reconciliations to determine patterns of fraud, and calculate the amount of theft or loss to the Medi-Cal program utilizing computerized audit techniques with tools including Microsoft Office Suite and Bank Scan. • Trace and locate hidden assets and/or monies • Determine an entity’s corporate structure and conduct interviews with corporate staff • Participate in health facility and nursing home inspections • Review medical and business records to compile information on the victim and subjects of an investigation. • Interview victims, witnesses, experts and interrogate suspects and perform any and all fieldwork needed for the investigation • Document all investigative findings in Reports of Investigations and prepare declarations in support of search and arrest warrants • Service of bank search warrants and participate in the execution of search warrants of physical locations • Compile evidence as prescribed by law to substantiate allegations of fraud and abuse and prepare filing packages to submit to the Deputy Attorney General • Testify in court as the primary investigator on an assigned case or as an expert witness (Prop 115 Certified) • Work joint investigations with DMFEA Special Agents and Deputy Attorneys General • Work on joint investigations with our allied law enforcement agencies Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions Telework is available but is contingent on DMFEA's operational needs. Investigations Section staff are required to be in the office three days a week based upon DMFEA's operational needs. Telework requires California residency. Minimum Requirements You will find the Minimum Requirements in the Class Specification. INVESTIGATIVE AUDITOR IV (SPECIALIST), DEPARTMENT OF JUSTICE INVESTIGATIVE AUDITOR III, DEPARTMENT OF JUSTICE Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-439898 Position #(s): 423-663-4224-XXX Working Title: Investigative Auditor IV Specialist Classification: INVESTIGATIVE AUDITOR IV (SPECIALIST), DEPARTMENT OF JUSTICE $6,555.00 - $8,617.00 Shall Consider: INVESTIGATIVE AUDITOR III, DEPARTMENT OF JUSTICE $6,264.00 - $8,238.00 # of Positions: 1 Work Location: Alameda County Telework: Hybrid Job Type: Permanent, Full Time Facility: DMFEA Personnel Work Shift: Day Work Week: Monday - Friday Department Information This position is located in the Division of Medi-Cal Fraud and Elder Abuse, Investigations Section, Dublin Regional Office. Individuals who are new to State service must-have list eligibility in order to gain employment with the Department of Justice. To access the Investigative Auditor IV Specialist, and Investigative Auditor III examination and obtain list eligibility, please click the following links below: INVESTIGATIVE AUDITOR IV SPECIALIST EXAM BULLETIN INVESTIGATIVE AUDITOR III EXAM BULLETIN Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the department, please visit the Attorney General’s website at www.oag.ca.gov . If you have questions regarding this job announcement, eligibility, etc. please reach out to DMFEA_Personnel@doj.ca.gov . If you previously applied to JC - 428638 or JC - 435884, you do not need to apply to this job control, as applicants from that JC may be considered for this role. The hiring unit has established the following cut-off dates for this job control: Every other Friday. Applications will be reviewed according to the date of submission. If your application is submitted after the most recent cut-off date, it will be applied to the next review period. Special Requirements The position requires the incumbent to pass a Modified Background Investigation prior to being hired. A fingerprint check will be required. Complete and pass Penal Code 832, arrests, search, and seizure training during probation. Clearly indicate the JC-439898 and the title of this position in the "Examination or Job Title(s) For Which You Are Applying" section on your State Application’s first page. Clearly indicate the basis of your eligibility in the "Explanations" section on your State Application’s first page. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. Unofficial school transcripts may be accepted during the application process; however, submission of official transcripts or your diploma is required prior to the appointment. Application Instructions Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: Until Filled Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Anthony Doss (JC-439898) 2329 Gateway Oaks Drive Sacramento , CA 95833 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Anthony Doss (JC-439898) 2329 Gateway Oaks Drive Sacramento , CA 95833 08:00 AM - 04:30 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - A Statement of Qualifications (SOQ) is required. Applicants who don't submit a SOQ will not be considered for this position. Please see below for the SOQ prompt. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: 1. Technical Qualifications: a. Experience in conducting complex financial and forensic audits and investigations, researching and interpreting complex rules and regulations, reviewing and analyzing accounting records and financial institution records, performing statistical analysis for large volumes of data, and testifying in court or administrative hearings. b. Proficiency in generating work products and/or spreadsheets using Microsoft Office Suite. c. Ability to write and produce concise, professional documents and reports, and to express facts and conclusions precisely and clearly. d. Successful completion of college-level courses in elementary and intermediate accounting, auditing, and cost accounting, as well as statistics. 2. Additional Desired Attributes: a. Ability to work under limited supervision on multiple assignments within a team environment. b. Proactive in the identification and successful resolution of issues. c. Regularly exercises the highest degree of professional judgment, integrity, and maturity. d. Ability to work flexible, possibly extended hours, and to travel, as needed. Benefits Please access this link for information on benefits afforded to employees who work for the State of California - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Anthony Doss (916) 621-1796 DMFEA_Personnel@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Statement of Qualifications The Statement of Qualifications serves as documentation of your ability to present information clearly and concisely in writing. It should be typed in 12-point Arial font, no more than one page in length. In no more than two paragraphs, explain the optimum organizational approach when handling large amounts of data. In no more than two paragraphs, explain why do you want to investigate allegations of Medi-Cal fraud and financial elder abuse and what attributes will you bring to DMFEA to investigate those allegations? Additional Information on Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure the timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: Until Filled
City of Los Angeles
City Of Los Angeles, California, United States
DUTIES NOTES : Annual salary is at the start of the pay range. The current salary range is subject to change. Please confirm the starting salary with the hiring department before accepting a job offer.In some positions, higher salaries may be paid for night work. A Geographic Information Systems Specialist operates a GIS geo-processing system and performs technical geospatial information system input, including research, quality control, spatial and attribute data capture, automation, editing, and maintenance, application design and programming, maintenance/configuration of hardware and basic system assessment, to produce a wide range of geospatial data, databases, maps, reports, and applications, and data exports and files; may produce spatial and non-spatial data for studies that provide technical assistance relating to the design, construction, operation, evaluation, and maintenance of public/private facilities, zoning and planning, and demographics. REQUIREMENT(S)/MINIMUM QUALIFICATION(S) A bachelor's degree from an accredited four-year college or university with a major in geographic information systems, engineering, geography, environmental science, earth science, computer science, or in a closely related field; and completion of 12 semester or 18 quarter units in geographic information systems; or Two years of full-time paid experience utilizing any level of ESRI’s ArcGIS Product suite software, Autodesk Mapping Products, or other GIS software utilizing a geospatially enabled Relational Data Base Management System (RDBMS); or Current employment with the City of Los Angeles with two years of full-time paid experience utilizing geographic information systems software, which incorporates a Relational Data Base Management System (RDBMS). PROCESS NOTES Applicants who lack six months or less of the required experience may file for this examination. However, they cannot be appointed until the full experience requirement has been met.Applicants qualifying under Requirement #1 must list their school name and location, type of degree earned, and major in the Education Section of the application; and list their completed geographic information systems course titles with the number of semester or quarter units, school attended and completion dates in the Supplemental Questions Section of the application. Applicants who fail to provide this information on their application will not be considered further and their applications will not be processed.To meet Requirement #1, the 12 semester or 18 quarter units must be completed at an accredited college or university or be transferable to an accredited college or university.Applicants filing under Requirement #3 must submit with their application a “Verification of Work Experience” (VWE) form with the required signatures, verifying their experience utilizing geographic information systems software with RDBMS. The VWE form should indicate the type of work performed and the amount of time spent performing such work. The VWE form may be obtained on-line at https://per.lacity.org/exams/vwe-sup.pdf . Applicants may attach their completed VWE form to their on-line application at the time of filing, or will have seven (7) calendar days from the on-line submission date to e-mail a copy of their completed VWE form to per.appdocs@lacity.org . The subject line of your e-mail must include the exam title, your name and indicate it is a VWE. In the body of your e-mail, you must also include your first and last name, last four digits of your Social Security Number and contact phone number. Applicants who fail to submit their VWE form within the time required will not be considered further and their applications will not be processed.Please note that qualifying education must be from a college or university accredited by a City of Los Angeles recognized agency. A list of approved accrediting agencies can be found at https://per.lacity.org/Accredited%20Institutions%2008-21-08.pdf .Candidates completing the examination process will be contacted by the Personnel Department to provide required proof of qualifying degree and coursework. Applicants who wish to expedite this process may attach a copy of their qualifying degree and transcripts (annotated with geographic information systems courses, credit earned, and grade received) to their on-line application at the time of filing in the Attachments section.Employees may be required to work weekend and evening assignments.A Microsoft Professional Program in Data Science certification or a Microsoft SQL Database Development certification is desired but not required.Please note that some of the listed or accepted college majors under Requirement #1 may be removed or excluded in future exam bulletins. SELECTIVE CERTIFICATION In accordance with Charter Section 1010(b) and Civil Service Rule 5.31, selective certification will be used for some positions that require special skills and/or training. Only applicants possessing one or more of the following specific professional industry certification(s) at the time of filing may be considered for appointment to fill such positions. AutoCAD Certified ProfessionalAutodesk Certified UserAutodesk Certified ProfessionalCertified Geographic Information Systems Professional (GISP)ESRI ArcGIS Desktop Developer AssociateESRI ArcGIS Pro AssociateESRI Enterprise Administration AssociateESRI Enterprise Geodata Management AssociateESRI Web Application Developer AssociateRouteSmart for ArcGIS Certification NOTE: Applicants must attach a copy of their certificate(s) to their on-line application at the time of filing. The certificate(s) must be attached to the on-line application BEFORE the application is submitted. If the certificate(s) is attached AFTER the on-line application has been submitted, it will not be available to the City and applicants WILL NOT be credited with having submitted the certificate(s). Applicants who fail to submit the certificate(s) at the time of filing by not attaching it to the on-line application will not be considered further for selective certification. WHERE TO APPLY & APPLICATION DEADLINE Applications will only be accepted on-line on the dates listed in the “Application Deadline” section of this bulletin. When you are viewing the on-line job bulletin of your choice, simply scroll to the top of the page and select the “Apply” icon. On-line job bulletins are also available at https://www.governmentjobs.com/careers/lacity . NOTE : Applicants are urged to apply early to ensure you have time to resolve any technical issues you may encounter. Applications will only be accepted on the dates listed below: Filing Period 1: From 8:00 a.m. Friday, December 16, 2022 to 11:59 p.m. Thursday, December 29, 2022 Filing Period 2: From 8:00 a.m. Friday, December 15, 2023 to 11:59 p.m. Thursday, December 28, 2023 The examination may close without prior notice at any time after a sufficient number of applications have been received. Filing periods may change without prior notice or additional dates may be added, as needed, at a later date. For administrative purposes, filing will close periodically and reopen on the dates noted in the “Application Deadline” section of this bulletin. In accordance with Civil Service Rule 4.2, all applicants who apply may not be tested in this examination. To meet anticipated hiring needs, only a limited number of qualified applicants will be invited to participate in the selection process in the following order: 1) Los Angeles City Promotional applicants who meet the minimum requirements. You must have received a regular appointment to a City position or be on a reserve list to apply for this examination as a promotional candidate; 2) Applicants currently employed by the City of Los Angeles on a part-time or exempt basis who meet the minimum requirements; 3) Remaining applicants who meet the minimum requirements in sufficient numbers to meet hiring needs based on random sampling of those qualified candidates. Applicants not selected to be tested may re-apply in a subsequent filing period in order to be considered for that period's selection process. SELECTION PROCESS Examination Weights: Technical Exercise - Advisory Presentation - Advisory Interview - 100% The examination will consist of an on-line advisory technical exercise, a presentation, and an interview, In the interview, the following competencies may be evaluated: Analytical Ability; Learning Ability; Attention to Detail; Initiative; Oral Communication, Written Communication; Reading Comprehension, including knowledge of: how to read, interpret, and extract information from maps; how to identify quality control issues, potential discrepancies, or errors in maps; Job Knowledge, including knowledge of: various geographic information system (GIS) programs and software, such as ArcGIS, ArcGIS Pro, ArcGIS Online, ArcMap, and AutoCAD; the best representation and necessary elements for displaying data, such as bar charts, line graphs, pie charts, layout, color, coordination, color intensity, legend placement, and shading; projected or geographic coordinate systems, such as North American Datum of 1983 (NAD 83), California State Plane Coordinate System Zone 5, latitude and longitude; various geographic information system (GIS) databases and applications, such as GeoHub, and/or other system applications; different programming or scripting languages, such as Python, JavaScript, or Arcade sufficient to create model builders, revise maps, or customize applications; necessary mapping principles and components, such as streets, dimensions, north arrow, geometric construction, scaling, and proportions; and other necessary knowledge, skills, and abilities. As part of the interview, candidates will be required to make a presentation to the interview board about an issue related to geographic information systems. While the interview raters will not assign a separate score to the presentation, the interview raters will consider the appropriateness, practicality, and effectiveness of the presentation in their overall evaluations of the candidate’s qualifications. Candidates should expect the interviewers to discuss the oral presentation with them during their interviews. Specific information regarding the presentation that will be made during the interview will be e-mailed to those candidates invited to participate in the interview. Additional job analysis information can be obtained by going to https://per.lacity.org/jobs/job-analyses.cfm and clicking on Competencies under Geographic Information Systems Specialist. Prior to the interview, candidates will be required to complete an advisory technical exercise, which will consist of technical problems related to the duties and responsibilities of a Geographic Information Systems Specialist. This technical exercise material will not be separately scored, but will be presented to the interview board for discussion with the candidate and for consideration in the overall evaluation of the candidate. Those who do not complete the advisory technical exercise will not be invited to the interview and will be considered to have failed the entire examination. To be considered complete, the advisory technical exercise must include a substantive response for each question or problem included in the advisory technical exercise for which a candidate is required to provide an answer. Please note that candidates must complete the advisory technical exercise and meet the minimum qualifications as stated on this bulletin in order to be considered further in the examination process. The advisory technical exercise will be administered on-line. Candidates invited to participate in the examination will receive an e-mail from the City of Los Angeles outlining the specific steps on how to complete the on-line advisory technical exercise. Candidates who fail to complete the on-line advisory technical exercise may be disqualified. For candidates who apply during Filing Period 1, it is anticipated that the on-line advisory technical exercise will be administered between MONDAY, FEBRUARY 6, 2023 and MONDAY, FEBRUARY 13, 2023 . For candidates who apply during Filing Period 2, it is anticipated that the on-line advisory technical exercise will be administered between MONDAY, FEBRUARY 5, 2024 and MONDAY, FEBRUARY 12, 2024 . Candidates will be notified by e-mail of the date, time, and location of the interviews, which may be held in Los Angeles or on-line. For candidates who apply during Filing Period 1, it is anticipated that interviews will begin during the period of MONDAY, MARCH 13, 2023 to FRIDAY, MARCH 24, 2023 . For candidates who apply during Filing Period 2, it is anticipated that interviews will begin during the period of MONDAY, MARCH 11, 2024 to FRIDAY, MARCH 22, 2024 NOTICE : Test dates may be postponed in order to help protect the safety of our candidates and prevent the spread of COVID-19. Candidates will receive an e-mail from the City of Los Angeles Personnel Department if the anticipated test dates are postponed. NOTES : This examination is based on a validation study.As a covered entity under the Fair Employment and Housing Act and Title II of the Americans with Disabilities Act, the City of Los Angeles does not discriminate on the basis of disability and upon request, will provide reasonable accommodations to ensure equal access to its programs, services, and activities. To request a disability accommodation, please complete the Disability Accommodation Form within 14 calendar days of the submittal of the City application. The Disability Accommodation Form can be obtained at http://per.lacity.org/exams/verify_disability.pdf .Applications are accepted subject to review to ensure that minimum qualifications are met. Candidates may be disqualified at any time if it is determined that they do not possess the minimum qualifications stated on this bulletin.A final average score of 70% or higher is required to be placed on the eligible list.You must have received a regular appointment to a City position or be on a reserve list to file on a promotional basis.Seniority credit at the rate of 0.25 of a point for each year of continuous City service will be added to the weighted test score of each promotional candidate.The promotional list will ordinarily be used ahead of the open competitive list. However, if open competitive candidates receive a higher score, without military credits, than the highest available promotional candidate, after adding 0.25 of a point seniority credit for each year of service, the Civil Service Commission, upon request of the appointing authority, may approve certification of such competitive candidates ahead of the promotional candidates.In accordance with Civil Service Rule, Sec. 4.24, review periods may be combined. Candidates in the examination process may file protests as provided in Sec. 4.20, 4.22 and 4.23 as applicable and within the required time frame; however, the Personnel Department may respond to and resolve protests prior to the establishment of the eligible list.Your name may be removed from the open competitive list after 6 months.You may take the Geographic Information Systems Specialist examination only once every 24 months under this bulletin. If you have taken the Geographic Information Systems Specialist examination during an open filing period in the Personnel Department within the last 24 months under this bulletin, you may not file for this examination at this time.Your rank on the employment list may change as candidates from other administrations of the examination are merged onto one list.For candidates seeking initial City employment, in accordance with Los Angeles City Ordinance 187134, information regarding COVID-19 vaccination requirements as conditions of employment may be found at: https://clkrep.lacity.org/onlinedocs/2021/21-0921_ord_187134_8-24-21.pdf . Notice : If you receive and accept an offer of employment to a regular position with the City of Los Angeles, your employee benefit coverage (including health and dental coverage as well as life insurance) will commence approximately six weeks after your original regular appointment. Not all positions in the City receive benefit coverage; you should inquire regarding the availability of employee benefits prior to accepting a position. All City employees are required to be Disaster Service Workers. THIS EXAMINATION IS TO BE GIVEN BOTH ON AN INTERDEPARTMENTAL PROMOTIONAL AND OPEN COMPETITIVE BASIS The City of Los Angeles does not discriminate on the basis of race, religion, national origin, sex, age, marital status, sexual orientation, gender identity, gender expression, disability, creed, color, ancestry, medical condition (cancer), or Acquired Immune Deficiency Syndrome. AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER For additional information and FAQs regarding the City's hiring process, please go to: https://per.lacity.org/faqs/employment-testing-process.html There are many things to consider in a new employer. Visit the following webpage to view benefits the City of Los Angeles offers its employees: http://per.lacity.org/bens/index.html Closing Date/Time:
Jul 14, 2024
Full Time
DUTIES NOTES : Annual salary is at the start of the pay range. The current salary range is subject to change. Please confirm the starting salary with the hiring department before accepting a job offer.In some positions, higher salaries may be paid for night work. A Geographic Information Systems Specialist operates a GIS geo-processing system and performs technical geospatial information system input, including research, quality control, spatial and attribute data capture, automation, editing, and maintenance, application design and programming, maintenance/configuration of hardware and basic system assessment, to produce a wide range of geospatial data, databases, maps, reports, and applications, and data exports and files; may produce spatial and non-spatial data for studies that provide technical assistance relating to the design, construction, operation, evaluation, and maintenance of public/private facilities, zoning and planning, and demographics. REQUIREMENT(S)/MINIMUM QUALIFICATION(S) A bachelor's degree from an accredited four-year college or university with a major in geographic information systems, engineering, geography, environmental science, earth science, computer science, or in a closely related field; and completion of 12 semester or 18 quarter units in geographic information systems; or Two years of full-time paid experience utilizing any level of ESRI’s ArcGIS Product suite software, Autodesk Mapping Products, or other GIS software utilizing a geospatially enabled Relational Data Base Management System (RDBMS); or Current employment with the City of Los Angeles with two years of full-time paid experience utilizing geographic information systems software, which incorporates a Relational Data Base Management System (RDBMS). PROCESS NOTES Applicants who lack six months or less of the required experience may file for this examination. However, they cannot be appointed until the full experience requirement has been met.Applicants qualifying under Requirement #1 must list their school name and location, type of degree earned, and major in the Education Section of the application; and list their completed geographic information systems course titles with the number of semester or quarter units, school attended and completion dates in the Supplemental Questions Section of the application. Applicants who fail to provide this information on their application will not be considered further and their applications will not be processed.To meet Requirement #1, the 12 semester or 18 quarter units must be completed at an accredited college or university or be transferable to an accredited college or university.Applicants filing under Requirement #3 must submit with their application a “Verification of Work Experience” (VWE) form with the required signatures, verifying their experience utilizing geographic information systems software with RDBMS. The VWE form should indicate the type of work performed and the amount of time spent performing such work. The VWE form may be obtained on-line at https://per.lacity.org/exams/vwe-sup.pdf . Applicants may attach their completed VWE form to their on-line application at the time of filing, or will have seven (7) calendar days from the on-line submission date to e-mail a copy of their completed VWE form to per.appdocs@lacity.org . The subject line of your e-mail must include the exam title, your name and indicate it is a VWE. In the body of your e-mail, you must also include your first and last name, last four digits of your Social Security Number and contact phone number. Applicants who fail to submit their VWE form within the time required will not be considered further and their applications will not be processed.Please note that qualifying education must be from a college or university accredited by a City of Los Angeles recognized agency. A list of approved accrediting agencies can be found at https://per.lacity.org/Accredited%20Institutions%2008-21-08.pdf .Candidates completing the examination process will be contacted by the Personnel Department to provide required proof of qualifying degree and coursework. Applicants who wish to expedite this process may attach a copy of their qualifying degree and transcripts (annotated with geographic information systems courses, credit earned, and grade received) to their on-line application at the time of filing in the Attachments section.Employees may be required to work weekend and evening assignments.A Microsoft Professional Program in Data Science certification or a Microsoft SQL Database Development certification is desired but not required.Please note that some of the listed or accepted college majors under Requirement #1 may be removed or excluded in future exam bulletins. SELECTIVE CERTIFICATION In accordance with Charter Section 1010(b) and Civil Service Rule 5.31, selective certification will be used for some positions that require special skills and/or training. Only applicants possessing one or more of the following specific professional industry certification(s) at the time of filing may be considered for appointment to fill such positions. AutoCAD Certified ProfessionalAutodesk Certified UserAutodesk Certified ProfessionalCertified Geographic Information Systems Professional (GISP)ESRI ArcGIS Desktop Developer AssociateESRI ArcGIS Pro AssociateESRI Enterprise Administration AssociateESRI Enterprise Geodata Management AssociateESRI Web Application Developer AssociateRouteSmart for ArcGIS Certification NOTE: Applicants must attach a copy of their certificate(s) to their on-line application at the time of filing. The certificate(s) must be attached to the on-line application BEFORE the application is submitted. If the certificate(s) is attached AFTER the on-line application has been submitted, it will not be available to the City and applicants WILL NOT be credited with having submitted the certificate(s). Applicants who fail to submit the certificate(s) at the time of filing by not attaching it to the on-line application will not be considered further for selective certification. WHERE TO APPLY & APPLICATION DEADLINE Applications will only be accepted on-line on the dates listed in the “Application Deadline” section of this bulletin. When you are viewing the on-line job bulletin of your choice, simply scroll to the top of the page and select the “Apply” icon. On-line job bulletins are also available at https://www.governmentjobs.com/careers/lacity . NOTE : Applicants are urged to apply early to ensure you have time to resolve any technical issues you may encounter. Applications will only be accepted on the dates listed below: Filing Period 1: From 8:00 a.m. Friday, December 16, 2022 to 11:59 p.m. Thursday, December 29, 2022 Filing Period 2: From 8:00 a.m. Friday, December 15, 2023 to 11:59 p.m. Thursday, December 28, 2023 The examination may close without prior notice at any time after a sufficient number of applications have been received. Filing periods may change without prior notice or additional dates may be added, as needed, at a later date. For administrative purposes, filing will close periodically and reopen on the dates noted in the “Application Deadline” section of this bulletin. In accordance with Civil Service Rule 4.2, all applicants who apply may not be tested in this examination. To meet anticipated hiring needs, only a limited number of qualified applicants will be invited to participate in the selection process in the following order: 1) Los Angeles City Promotional applicants who meet the minimum requirements. You must have received a regular appointment to a City position or be on a reserve list to apply for this examination as a promotional candidate; 2) Applicants currently employed by the City of Los Angeles on a part-time or exempt basis who meet the minimum requirements; 3) Remaining applicants who meet the minimum requirements in sufficient numbers to meet hiring needs based on random sampling of those qualified candidates. Applicants not selected to be tested may re-apply in a subsequent filing period in order to be considered for that period's selection process. SELECTION PROCESS Examination Weights: Technical Exercise - Advisory Presentation - Advisory Interview - 100% The examination will consist of an on-line advisory technical exercise, a presentation, and an interview, In the interview, the following competencies may be evaluated: Analytical Ability; Learning Ability; Attention to Detail; Initiative; Oral Communication, Written Communication; Reading Comprehension, including knowledge of: how to read, interpret, and extract information from maps; how to identify quality control issues, potential discrepancies, or errors in maps; Job Knowledge, including knowledge of: various geographic information system (GIS) programs and software, such as ArcGIS, ArcGIS Pro, ArcGIS Online, ArcMap, and AutoCAD; the best representation and necessary elements for displaying data, such as bar charts, line graphs, pie charts, layout, color, coordination, color intensity, legend placement, and shading; projected or geographic coordinate systems, such as North American Datum of 1983 (NAD 83), California State Plane Coordinate System Zone 5, latitude and longitude; various geographic information system (GIS) databases and applications, such as GeoHub, and/or other system applications; different programming or scripting languages, such as Python, JavaScript, or Arcade sufficient to create model builders, revise maps, or customize applications; necessary mapping principles and components, such as streets, dimensions, north arrow, geometric construction, scaling, and proportions; and other necessary knowledge, skills, and abilities. As part of the interview, candidates will be required to make a presentation to the interview board about an issue related to geographic information systems. While the interview raters will not assign a separate score to the presentation, the interview raters will consider the appropriateness, practicality, and effectiveness of the presentation in their overall evaluations of the candidate’s qualifications. Candidates should expect the interviewers to discuss the oral presentation with them during their interviews. Specific information regarding the presentation that will be made during the interview will be e-mailed to those candidates invited to participate in the interview. Additional job analysis information can be obtained by going to https://per.lacity.org/jobs/job-analyses.cfm and clicking on Competencies under Geographic Information Systems Specialist. Prior to the interview, candidates will be required to complete an advisory technical exercise, which will consist of technical problems related to the duties and responsibilities of a Geographic Information Systems Specialist. This technical exercise material will not be separately scored, but will be presented to the interview board for discussion with the candidate and for consideration in the overall evaluation of the candidate. Those who do not complete the advisory technical exercise will not be invited to the interview and will be considered to have failed the entire examination. To be considered complete, the advisory technical exercise must include a substantive response for each question or problem included in the advisory technical exercise for which a candidate is required to provide an answer. Please note that candidates must complete the advisory technical exercise and meet the minimum qualifications as stated on this bulletin in order to be considered further in the examination process. The advisory technical exercise will be administered on-line. Candidates invited to participate in the examination will receive an e-mail from the City of Los Angeles outlining the specific steps on how to complete the on-line advisory technical exercise. Candidates who fail to complete the on-line advisory technical exercise may be disqualified. For candidates who apply during Filing Period 1, it is anticipated that the on-line advisory technical exercise will be administered between MONDAY, FEBRUARY 6, 2023 and MONDAY, FEBRUARY 13, 2023 . For candidates who apply during Filing Period 2, it is anticipated that the on-line advisory technical exercise will be administered between MONDAY, FEBRUARY 5, 2024 and MONDAY, FEBRUARY 12, 2024 . Candidates will be notified by e-mail of the date, time, and location of the interviews, which may be held in Los Angeles or on-line. For candidates who apply during Filing Period 1, it is anticipated that interviews will begin during the period of MONDAY, MARCH 13, 2023 to FRIDAY, MARCH 24, 2023 . For candidates who apply during Filing Period 2, it is anticipated that interviews will begin during the period of MONDAY, MARCH 11, 2024 to FRIDAY, MARCH 22, 2024 NOTICE : Test dates may be postponed in order to help protect the safety of our candidates and prevent the spread of COVID-19. Candidates will receive an e-mail from the City of Los Angeles Personnel Department if the anticipated test dates are postponed. NOTES : This examination is based on a validation study.As a covered entity under the Fair Employment and Housing Act and Title II of the Americans with Disabilities Act, the City of Los Angeles does not discriminate on the basis of disability and upon request, will provide reasonable accommodations to ensure equal access to its programs, services, and activities. To request a disability accommodation, please complete the Disability Accommodation Form within 14 calendar days of the submittal of the City application. The Disability Accommodation Form can be obtained at http://per.lacity.org/exams/verify_disability.pdf .Applications are accepted subject to review to ensure that minimum qualifications are met. Candidates may be disqualified at any time if it is determined that they do not possess the minimum qualifications stated on this bulletin.A final average score of 70% or higher is required to be placed on the eligible list.You must have received a regular appointment to a City position or be on a reserve list to file on a promotional basis.Seniority credit at the rate of 0.25 of a point for each year of continuous City service will be added to the weighted test score of each promotional candidate.The promotional list will ordinarily be used ahead of the open competitive list. However, if open competitive candidates receive a higher score, without military credits, than the highest available promotional candidate, after adding 0.25 of a point seniority credit for each year of service, the Civil Service Commission, upon request of the appointing authority, may approve certification of such competitive candidates ahead of the promotional candidates.In accordance with Civil Service Rule, Sec. 4.24, review periods may be combined. Candidates in the examination process may file protests as provided in Sec. 4.20, 4.22 and 4.23 as applicable and within the required time frame; however, the Personnel Department may respond to and resolve protests prior to the establishment of the eligible list.Your name may be removed from the open competitive list after 6 months.You may take the Geographic Information Systems Specialist examination only once every 24 months under this bulletin. If you have taken the Geographic Information Systems Specialist examination during an open filing period in the Personnel Department within the last 24 months under this bulletin, you may not file for this examination at this time.Your rank on the employment list may change as candidates from other administrations of the examination are merged onto one list.For candidates seeking initial City employment, in accordance with Los Angeles City Ordinance 187134, information regarding COVID-19 vaccination requirements as conditions of employment may be found at: https://clkrep.lacity.org/onlinedocs/2021/21-0921_ord_187134_8-24-21.pdf . Notice : If you receive and accept an offer of employment to a regular position with the City of Los Angeles, your employee benefit coverage (including health and dental coverage as well as life insurance) will commence approximately six weeks after your original regular appointment. Not all positions in the City receive benefit coverage; you should inquire regarding the availability of employee benefits prior to accepting a position. All City employees are required to be Disaster Service Workers. THIS EXAMINATION IS TO BE GIVEN BOTH ON AN INTERDEPARTMENTAL PROMOTIONAL AND OPEN COMPETITIVE BASIS The City of Los Angeles does not discriminate on the basis of race, religion, national origin, sex, age, marital status, sexual orientation, gender identity, gender expression, disability, creed, color, ancestry, medical condition (cancer), or Acquired Immune Deficiency Syndrome. AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER For additional information and FAQs regarding the City's hiring process, please go to: https://per.lacity.org/faqs/employment-testing-process.html There are many things to consider in a new employer. Visit the following webpage to view benefits the City of Los Angeles offers its employees: http://per.lacity.org/bens/index.html Closing Date/Time:
MASSACHUSETTS TRIAL COURT
Dudley, Massachusetts, United States
Title: Case Specialist - Worcester County Juvenile Court Pay Grade: Grade 7-10 Starting Pay: $44,865.27 Departmental Mission Statement: It is the mission of the Juvenile Court to protect children from abuse and neglect and promote opportunities for children to reside in safe, stable, permanent family environments whenever possible, to strengthen families when their children are in need of services, to rehabilitate juveniles, to protect the public from delinquent and criminal activity while holding offenders accountable and addressing the harm suffered by the community and the victim, and to decide all cases fairly and impartially with dedication, integrity and professionalism Notes: This is a County Court position. Travel may be required between Worcester, Fitchburg, Dudley, and Milford. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: Case Specialist I Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher-level series. • Performs all of the duties of the lower levels within this series as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values Communicates and demonstrates the ethics and values of the Trial Court. Mission Understands, upholds, and communicates the Trial Court missions. Applied Knowledge Understands research, information services operations, specialized tools, applications, and software, with some understanding of the various court departments and divisions. Problem Solving Ability to successfully address data issues, draw conclusions, and make recommendations. Customer Service Conducts oneself in a courteous and professional manner towards both Trial Court employees and the public. Performance Measurement Understands the value and importance of performance measures as a basis for both individual and departmental assessments. Commitment to Diversity Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied economic and cultural backgrounds. Collaboration Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals. Continuous Learning Demonstrates a commitment to continuously improving himself or herself through professional development. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements : • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements : • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements : • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements : • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-12-24
Sep 26, 2024
Full Time
Title: Case Specialist - Worcester County Juvenile Court Pay Grade: Grade 7-10 Starting Pay: $44,865.27 Departmental Mission Statement: It is the mission of the Juvenile Court to protect children from abuse and neglect and promote opportunities for children to reside in safe, stable, permanent family environments whenever possible, to strengthen families when their children are in need of services, to rehabilitate juveniles, to protect the public from delinquent and criminal activity while holding offenders accountable and addressing the harm suffered by the community and the victim, and to decide all cases fairly and impartially with dedication, integrity and professionalism Notes: This is a County Court position. Travel may be required between Worcester, Fitchburg, Dudley, and Milford. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: Case Specialist I Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher-level series. • Performs all of the duties of the lower levels within this series as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values Communicates and demonstrates the ethics and values of the Trial Court. Mission Understands, upholds, and communicates the Trial Court missions. Applied Knowledge Understands research, information services operations, specialized tools, applications, and software, with some understanding of the various court departments and divisions. Problem Solving Ability to successfully address data issues, draw conclusions, and make recommendations. Customer Service Conducts oneself in a courteous and professional manner towards both Trial Court employees and the public. Performance Measurement Understands the value and importance of performance measures as a basis for both individual and departmental assessments. Commitment to Diversity Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied economic and cultural backgrounds. Collaboration Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals. Continuous Learning Demonstrates a commitment to continuously improving himself or herself through professional development. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements : • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements : • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements : • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements : • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-12-24
CA DEPARTMENT OF JUSTICE
Sacramento, California, United States
Job Description and Duties Are you interested in fighting healthcare fraud using your analytical and quantitative skills? Does helping recover stolen funds from the Medi-Cal program and protect our elderly from financial abuse sound intriguing? The Division of Medi-Cal Fraud and Elder Abuse Investigation section is looking for talented investigative auditors with diverse investigative and data management skills and a commitment to detect and combat fraud and elder abuse. Duties Investigative Auditors have limited peace officer authority to execute search warrants at financial institutions per Penal Code 830.13. During the course of their investigations, Investigative Auditors perform duties that include, but are not limited to the following: • Investigate allegations of Medi-Cal fraud and financial elder abuse • Utilize various law enforcement and government databases to gather intelligence data on pertinent subjects of the investigation including Lexis-Nexis • Analyze financial documents, and billing/claims data, perform bank account reconciliations to determine patterns of fraud, and calculate the amount of theft or loss to the Medi-Cal program utilizing computerized audit techniques with tools including Microsoft Office Suite and Bank Scan. • Trace and locate hidden assets and/or monies • Determine an entity’s corporate structure and conduct interviews with corporate staff • Participate in health facility and nursing home inspections • Review medical and business records to compile information on the victim and subjects of an investigation. • Interview victims, witnesses, experts and interrogate suspects and perform any and all fieldwork needed for the investigation • Document all investigative findings in Reports of Investigations and prepare declarations in support of search and arrest warrants • Service of bank search warrants and participate in the execution of search warrants of physical locations • Compile evidence as prescribed by law to substantiate allegations of fraud and abuse and prepare filing packages to submit to the Deputy Attorney General • Testify in court as the primary investigator on an assigned case or as an expert witness (Prop 115 Certified) • Work joint investigations with DMFEA Special Agents and Deputy Attorneys General • Work on joint investigations with our allied law enforcement agencies Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions Telework is available but is contingent on DMFEA's operational needs. Investigations Section staff are required to be in the office three days a week based upon DMFEA's operational needs. Telework requires California residency. Minimum Requirements You will find the Minimum Requirements in the Class Specification. INVESTIGATIVE AUDITOR IV (SPECIALIST), DEPARTMENT OF JUSTICE INVESTIGATIVE AUDITOR III, DEPARTMENT OF JUSTICE Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-439902 Position #(s): 423-652-4224-901 423-652-4224-XXX Working Title: Investigative Auditor IV Specialist Classification: INVESTIGATIVE AUDITOR IV (SPECIALIST), DEPARTMENT OF JUSTICE $6,752.00 - $8,876.00 Shall Consider: INVESTIGATIVE AUDITOR III, DEPARTMENT OF JUSTICE $6,452.00 - $8,485.00 # of Positions: 2 Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Facility: DMFEA Personnel Work Shift: Day Work Week: Monday - Friday Department Information This position is located in the Division of Medi-Cal Fraud and Elder Abuse, Investigations Section, Sacramento Regional Office. Individuals who are new to State service must-have list eligibility in order to gain employment with the Department of Justice. To access the Investigative Auditor IV Specialist, and Investigative Auditor III examination and obtain list eligibility, please click the following links below: INVESTIGATIVE AUDITOR IV SPECIALIST EXAM BULLETIN INVESTIGATIVE AUDITOR III EXAM BULLETIN Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the department, please visit the Attorney General’s website at www.oag.ca.gov . If you have questions regarding this job announcement, eligibility, etc. please reach out to DMFEA_Personnel@doj.ca.gov . If you previously applied to JC - 428545 or JC - 435886, you do not need to apply to this job control, as applicants from that JC may be considered for this role. The hiring unit has established the following cut-off dates for this job control: Every other Friday. Applications will be reviewed according to the date of submission. If your application is submitted after the most recent cut-off date, it will be applied to the next review period. Special Requirements The position requires the incumbent to pass a Modified Background Investigation prior to being hired. A fingerprint check will be required. Complete and pass Penal Code 832, arrests, search, and seizure training during probation. Clearly indicate the JC-439902 and the title of this position in the "Examination or Job Title(s) For Which You Are Applying" section on your State Application’s first page. Clearly indicate the basis of your eligibility in the "Explanations" section on your State Application’s first page. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. Unofficial school transcripts may be accepted during the application process; however, submission of official transcripts or your diploma is required prior to the appointment. Application Instructions Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: Until Filled Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Anthony Doss (JC-439902) 2329 Gateway Oaks Drive Sacramento , CA 95833 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Anthony Doss (JC-439902) 2329 Gateway Oaks Drive Sacramento , CA 95833 08:00 AM - 04:30 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - A Statement of Qualifications (SOQ) is required. Applicants who don't submit a SOQ will not be considered for this position. Please see below for the SOQ prompt. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: 1. Technical Qualifications: a. Experience in conducting complex financial and forensic audits and investigations, researching and interpreting complex rules and regulations, reviewing and analyzing accounting records and financial institution records, performing statistical analysis for large volumes of data, and testifying in court or administrative hearings. b. Proficiency in generating work products and/or spreadsheets using Microsoft Office Suite. c. Ability to write and produce concise, professional documents and reports, and to express facts and conclusions precisely and clearly. d. Successful completion of college-level courses in elementary and intermediate accounting, auditing, and cost accounting, as well as statistics. 2. Additional Desired Attributes: a. Ability to work under limited supervision on multiple assignments within a team environment. b. Proactive in the identification and successful resolution of issues. c. Regularly exercises the highest degree of professional judgment, integrity, and maturity. d. Ability to work flexible, possibly extended hours, and to travel, as needed. Benefits Please access this link for information on benefits afforded to employees who work for the State of California - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Anthony Doss (916) 621-1796 DMFEA_Personnel@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Statement of Qualifications The Statement of Qualifications serves as documentation of your ability to present information clearly and concisely in writing. It should be typed in 12-point Arial font, no more than one page in length. In no more than two paragraphs, explain the optimum organizational approach when handling large amounts of data. In no more than two paragraphs, explain why do you want to investigate allegations of Medi-Cal fraud and financial elder abuse and what attributes will you bring to DMFEA to investigate those allegations? Additional Information on Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure the timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: Until Filled
Aug 02, 2024
Full Time
Job Description and Duties Are you interested in fighting healthcare fraud using your analytical and quantitative skills? Does helping recover stolen funds from the Medi-Cal program and protect our elderly from financial abuse sound intriguing? The Division of Medi-Cal Fraud and Elder Abuse Investigation section is looking for talented investigative auditors with diverse investigative and data management skills and a commitment to detect and combat fraud and elder abuse. Duties Investigative Auditors have limited peace officer authority to execute search warrants at financial institutions per Penal Code 830.13. During the course of their investigations, Investigative Auditors perform duties that include, but are not limited to the following: • Investigate allegations of Medi-Cal fraud and financial elder abuse • Utilize various law enforcement and government databases to gather intelligence data on pertinent subjects of the investigation including Lexis-Nexis • Analyze financial documents, and billing/claims data, perform bank account reconciliations to determine patterns of fraud, and calculate the amount of theft or loss to the Medi-Cal program utilizing computerized audit techniques with tools including Microsoft Office Suite and Bank Scan. • Trace and locate hidden assets and/or monies • Determine an entity’s corporate structure and conduct interviews with corporate staff • Participate in health facility and nursing home inspections • Review medical and business records to compile information on the victim and subjects of an investigation. • Interview victims, witnesses, experts and interrogate suspects and perform any and all fieldwork needed for the investigation • Document all investigative findings in Reports of Investigations and prepare declarations in support of search and arrest warrants • Service of bank search warrants and participate in the execution of search warrants of physical locations • Compile evidence as prescribed by law to substantiate allegations of fraud and abuse and prepare filing packages to submit to the Deputy Attorney General • Testify in court as the primary investigator on an assigned case or as an expert witness (Prop 115 Certified) • Work joint investigations with DMFEA Special Agents and Deputy Attorneys General • Work on joint investigations with our allied law enforcement agencies Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions Telework is available but is contingent on DMFEA's operational needs. Investigations Section staff are required to be in the office three days a week based upon DMFEA's operational needs. Telework requires California residency. Minimum Requirements You will find the Minimum Requirements in the Class Specification. INVESTIGATIVE AUDITOR IV (SPECIALIST), DEPARTMENT OF JUSTICE INVESTIGATIVE AUDITOR III, DEPARTMENT OF JUSTICE Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-439902 Position #(s): 423-652-4224-901 423-652-4224-XXX Working Title: Investigative Auditor IV Specialist Classification: INVESTIGATIVE AUDITOR IV (SPECIALIST), DEPARTMENT OF JUSTICE $6,752.00 - $8,876.00 Shall Consider: INVESTIGATIVE AUDITOR III, DEPARTMENT OF JUSTICE $6,452.00 - $8,485.00 # of Positions: 2 Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Facility: DMFEA Personnel Work Shift: Day Work Week: Monday - Friday Department Information This position is located in the Division of Medi-Cal Fraud and Elder Abuse, Investigations Section, Sacramento Regional Office. Individuals who are new to State service must-have list eligibility in order to gain employment with the Department of Justice. To access the Investigative Auditor IV Specialist, and Investigative Auditor III examination and obtain list eligibility, please click the following links below: INVESTIGATIVE AUDITOR IV SPECIALIST EXAM BULLETIN INVESTIGATIVE AUDITOR III EXAM BULLETIN Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the department, please visit the Attorney General’s website at www.oag.ca.gov . If you have questions regarding this job announcement, eligibility, etc. please reach out to DMFEA_Personnel@doj.ca.gov . If you previously applied to JC - 428545 or JC - 435886, you do not need to apply to this job control, as applicants from that JC may be considered for this role. The hiring unit has established the following cut-off dates for this job control: Every other Friday. Applications will be reviewed according to the date of submission. If your application is submitted after the most recent cut-off date, it will be applied to the next review period. Special Requirements The position requires the incumbent to pass a Modified Background Investigation prior to being hired. A fingerprint check will be required. Complete and pass Penal Code 832, arrests, search, and seizure training during probation. Clearly indicate the JC-439902 and the title of this position in the "Examination or Job Title(s) For Which You Are Applying" section on your State Application’s first page. Clearly indicate the basis of your eligibility in the "Explanations" section on your State Application’s first page. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. Unofficial school transcripts may be accepted during the application process; however, submission of official transcripts or your diploma is required prior to the appointment. Application Instructions Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: Until Filled Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Anthony Doss (JC-439902) 2329 Gateway Oaks Drive Sacramento , CA 95833 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Anthony Doss (JC-439902) 2329 Gateway Oaks Drive Sacramento , CA 95833 08:00 AM - 04:30 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - A Statement of Qualifications (SOQ) is required. Applicants who don't submit a SOQ will not be considered for this position. Please see below for the SOQ prompt. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: 1. Technical Qualifications: a. Experience in conducting complex financial and forensic audits and investigations, researching and interpreting complex rules and regulations, reviewing and analyzing accounting records and financial institution records, performing statistical analysis for large volumes of data, and testifying in court or administrative hearings. b. Proficiency in generating work products and/or spreadsheets using Microsoft Office Suite. c. Ability to write and produce concise, professional documents and reports, and to express facts and conclusions precisely and clearly. d. Successful completion of college-level courses in elementary and intermediate accounting, auditing, and cost accounting, as well as statistics. 2. Additional Desired Attributes: a. Ability to work under limited supervision on multiple assignments within a team environment. b. Proactive in the identification and successful resolution of issues. c. Regularly exercises the highest degree of professional judgment, integrity, and maturity. d. Ability to work flexible, possibly extended hours, and to travel, as needed. Benefits Please access this link for information on benefits afforded to employees who work for the State of California - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Anthony Doss (916) 621-1796 DMFEA_Personnel@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Statement of Qualifications The Statement of Qualifications serves as documentation of your ability to present information clearly and concisely in writing. It should be typed in 12-point Arial font, no more than one page in length. In no more than two paragraphs, explain the optimum organizational approach when handling large amounts of data. In no more than two paragraphs, explain why do you want to investigate allegations of Medi-Cal fraud and financial elder abuse and what attributes will you bring to DMFEA to investigate those allegations? Additional Information on Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure the timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: Until Filled
SUMMARY PURPOSE OF POSITION The Contracts Specialist performs quality control checks, confirms that contract and procurement processes conform to department standards, and validates the integrity of the data and information entered in SCRRA’s systems and contract and procurement documents. TO APPLY: This is a continuous recruitment . Interested applicants are encouraged to apply immediately. DISTINGUISHING CHARACTERISTICS This job description is not part of a job series. SUPERVISION EXERCISED AND RECEIVED Receives supervision from departmental management/supervisory level roles. No formal supervisory responsibilities. ESSENTIAL DUTIES AND RESPONSIBILITIES The duties listed below are intended to describe the general nature and level of work being performed and are not to be interpreted as an exhaustive list of responsibilities. Act as SCRRA’s procurement officer per delegated authority. Prepare Requests for Quotes (RFQs) and Invitations for Bid (IFBs) to solicit goods and services per SCRRA’s policies and procedures, and applicable rules and regulations. Create purchase orders for a variety of goods and services in Oracle. Review and monitor procurement plans and processes to validate that plans conform to department standards and policies. Establish and document data entry and management criteria and guidelines for contracts, purchase orders, and other purchasing documents managed in Oracle. Monitor failures to identify root causes and develop strategies to recommend to management for improvement in the overall quality and accuracy of data entry and data management processes. Research discrepancies and reconcile with procurement documents, receiving departments, and accounts payable. Research and analyze large data sets to present findings to Contract Administrators and department leadership. Support Contract Administrators as necessary. Maintain and monitor accurate filing. Process contract and purchase order close-out as instructed. Perform other related duties as assigned. MINIMUM REQUIREMENTS TO PERFORM ESSENTIAL JOB FUNCTIONS Education and Experience Bachelor’s degree in Public Administration, Business Administration, or a related field. A minimum of two (2) years of work experience performing a variety of business processes and data entry associated with monitoring, quality assurance, and data integrity. A combination of training, with a minimum of an Associate’s degree and/or experience that provides the required knowledge, skills, and abilities may be considered when determining minimum qualifications. Advanced relevant coursework may also substitute for a portion of required experience. Valid class C Driver’s License with a satisfactory driving record of no more than three moving violations and no DUIs within the last three years. Preferred Qualifications Prior experience in the procurement function. Prior experience in the public sector. Prior experience in a railroad environment. Familiarity with Federal Transit Administration Circular 4220.1F (or most recent) and/or 2 CFR Part 200 Uniform Administrative Requirements. Familiarity with Federal Acquisition Regulations. Experience with Maintenance, Repair and Operations (MRO). Experience with Davis-Bacon Act covered work. Knowledge, Skills, and Abilities Knowledge of: Public contracting principles. California and Federal laws applicable to procurement for public agencies. Microsoft Word or equivalent software application for text editing. Microsoft Excel or equivalent software application for spreadsheets and data analysis. Oracle ERP, PlanetBids, or other automated applications related to procurement. Cost/price analysis. Six Sigma knowledge. Skilled in: Verbal and written communication. Organization and time management. Detailed data accuracy and analysis. Ability to: Read and comprehend Contracts terms and conditions. Collaborate with other departments. Exercise initiative and judgment in carrying out detailed projects and tasks. Balance multiple tasks simultaneously. Handle confidential information. Ensure accuracy and compliance. PHYSICAL REQUIREMENTS Transition between a stationary position at a desk or work location and move about Metrolink facilities or other work site locations Operate tools to perform the duties of the position such as computers, office equipment, and work-related machinery. Transport equipment or boxes up to 25lbs. Exchange ideas by means of communication. Visual acuity to detect, identify, and observe employees or train movement, and any barriers to movement, when working on or near railroad tracks. Hear and perceive the nature of sounds when working on or near railroad tracks. Balance, ascend/descend, climb, kneel, stoop, bend, crouch, or crawl within assigned working conditions and or locations. WORKING CONDITIONS Position requires work in a normal office environment with little exposure to excessive noise, dust, or temperature. Work may also be conducted in outdoor environments, at construction sites, Railroad Track and Right-of-Way environments, and warehouse environments, with possible exposure to moving mechanical parts, and loud noises (85+ decibels, such as heavy trucks, construction, etc.) Southern California Regional Rail Authority is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Authority will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. SUPPLEMENTAL INFORMATION Selection Process: Following a review of resumes and/or applications, the most highly qualified candidates will be invited to continue in the selection process. Eligible applicants will be notified of the exact time and place of assessments and interview. Candidates will be interviewed to determine their relative knowledge, skills and ability in job related areas. Offers of employment may be contingent upon successful completion of a reference check, including degree verification and criminal records check provided through SCRRA. Internal Candidates: Employees with active discipline as defined in the HR Policy No. 5.3 Positive Discipline Program and/or with performance that does not meet the standard for "meets expectations" as defined in the Performance Planning and Appraisal Process may be precluded from consideration and placement in the position. In compliance with the Americans with Disabilities Act, the SCRRA will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. The SCRRA is an Equal Opportunity Employer. EEO/ADA MEDICAL: SCRRA offers a choice of twelve (12) health plan options provided through the California Public Employees' Retirement System (CalPERS). You may choose from up to ten (10) Health Maintenance Organization (HMO) plans and two (2) Preferred Provider Organization (PPO) plans. Some health plans are only available in certain counties and/or zip codes. You contribute 12.5 percent of the plan premium for coverage of you and your eligible dependents. You may waive coverage if you are covered under another group health plan; you must provide proof. Once you waive coverage, you will only be allowed to enroll during Open Enrollment or within 60 days from the date on which your other coverage is no longer available (proof is required). If you elect to waive coverage, you will receive $300.00 per month taxable earnings, paid in two installments of $150 each on the first two paychecks of the month. A retiree or an employee who is a spouse, child, or any other eligible dependent of another SCRRA employee is not eligible for the opt out/cash in lieu credit if he/she is covered under a SCRRA health plan. Eligibility begins the first of the month following hire date or qualifying event. DENTAL: SCRRA offers two dental options provided by Delta Dental. Under the DeltaCare (HMO) program, you must select a contract dentist within their network to perform your dental services. If you require treatment from a specialist, your contract dentist will handle the referral. Many services are covered at no cost to you. A co-payment applies for other services. The Delta Dental PPO plan allows you to visit a dentist of your choice, change dentists at any time, go to a dental specialist of your choice, receive dental care anywhere in the world, and save on out-of-pocket expenses when you visit a PPO network dental office. SCRRA pays the full premium for coverage of you and your eligible dependents under both plans. Eligibility begins the first of the month following hire date or qualifying event. VISION: SCRRA offers two (2) vision plans through Vision Service Plan (VSP), providing coverage for eye examinations, prescription eyewear and contact lenses through network providers. You have the option of seeing out-of-network providers, but full reimbursement is not guaranteed. VSP has contracted with many laser surgery facilities and doctors, offering you a discount on PRK and LASIK surgeries. If you enroll in the VSP Basic Plan, SCRRA pays the full premium for coverage of you and your eligible dependents. If you enroll in the VSP Buy-up Plan, which offers enhanced vision benefits, you pay the difference between the cost of the Basic Plan and the Buy-up Plan. Eligibility begins the first of the month following hire date or qualifying event. FLEXIBLE SPENDING ACCOUNTS: Flexible Spending Accounts (FSA) allow for the deferral of pre-tax dollars to be used for reimbursement of eligible medical and dependent care expenses. You can set aside up to $3,050 for health care expenses and $5,000 per family for dependent care expenses annually. Eligibility begins the first of the month following hire date or a qualifying event. GROUP TERM LIFE INSURANCE: SCRRA provides for an amount equal to one (1) time your annual salary, rounded to the nearest $1,000, to a maximum of $200,000. Your life insurance benefit will reduce to 65% at age 65 and 55% at age 70. IRS regulations require that the portion of Group Term Life (“G.T.L.”) insurance benefits provided to you by SCRRA, which exceeds $50,000, be added to your Federal, State, and Medicare taxable earnings for W-2 reporting. This amount is reflected on your pay statements each pay period in the “Other Benefits and Information” section. In addition, SCRRA offers a voluntary plan, which may be purchased in increments of $10,000 to a maximum of $100,000 without evidence of insurability (initial enrollment period only) and up to 5 times your salary to a maximum of $500,000 with evidence of insurability. Dependent life options are also available. The voluntary plan is portable; you may retain it if you leave SCRRA and pay the premium. Eligibility begins the first of the month following hire date or qualifying event. ACCIDENTAL DEATH & DISMEMBERMENT: SCRRA provides for an amount equal to one (1) time your annual salary, rounded to the nearest $1,000, up to a maximum of $200,000. Your AD&D insurance benefit will reduce to 65% at age 65 and 55% at age 70. In addition, SCRRA offers a voluntary plan, which may be purchased in increments of $10,000, subject to a maximum of the lesser of 5 times your annual salary or $500,000. Dependent AD&D options are also available. Eligibility begins the first of the month following hire date or qualifying event. SHORT TERM DISABILITY: You are covered under the California State Disability Insurance (SDI) Program. Your maximum benefit amount is 52 times your weekly benefit amount or the total wages subject to SDI tax paid in your base period, whichever is less. Employees pay a mandatory contribution, through payroll deductions, for coverage under the SDI program. The contribution rate for 2023 is 0.9 percent of earnings. The SDI taxable wage limit is $153,164, with a maximum withholding of $1,378.48 per employee for calendar year 2023. LONG TERM DISABILITY : SCRRA provides for income replacement of 60 percent of monthly earnings subject to a maximum benefit of $7,500 per month up to age 65. To qualify, you must be on disability for 90 days. (Note: there is a pre-existing condition clause in this program.) Eligibility begins the first of the month following hire date or qualifying event. VOLUNTARY BENEFITS: SCRRA offers the following employee-paid voluntary benefits, provided by Aflac: Group Accident Insurance helps pay for out-of-pocket costs that arise from covered accidents, such as fractures, dislocations, and lacerations. Group Critical Illness Insurance helps pay for the expected and unexpected expenses that arise from diagnosis of a covered critical illness, such as cancer (internal or invasive), heart attack, stroke, end-stage renal failure or a major organ transplant. Group Hospital Indemnity Insurance helps pay for the out-of-pocket costs associated with a hospital stay, including benefits for hospital confinement, hospital admission, hospital intensive care and intermediate intensive care step-down unit. Group Short-Term Disability Insurance pays a monthly benefit directly to an employee who is off work due to an injury or illness for up to three (3) months after a seven (7) day waiting period. Eligibility begins the first of the month following hire date or qualifying event. 9/80 ALTERNATIVE WORK SCHEDULE: SCRRA offers a 9/80 Alternative Work Schedule (AWS). During a 10-day work period, you work eight 9-hour days, one 8-hour day and have one day off. Your day off can be Monday, Wednesday, or Friday. Approval from your supervisor, chief and HR is required to participate in the 9/80 AWS program. TELECOMMUTING SCHEDULE: SCRRA offers employees the option to telecommute up to two (2) days per week. At the CEO’s discretion, the maximum number of days per week may be increased due to a natural disaster, pandemic, civil unrest, federal/state/local stay-at-home order, or other special circumstances. Approval from your supervisor, chief and HR is required to participate in the telecommuting program. Employees on a 9/80 schedule cannot telecommute. HOLIDAYS: SCRRA observes twelve (12) holidays a year: New Year's Day, Martin Luther King Day, President’s Day, Cesar Chavez Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, Day after Thanksgiving, and Christmas Day. PAID TIME OFF (PTO): SCRRA provides employees with Paid Time Off (PTO) for vacations, illnesses, injuries, medical/dental appointments, religious holidays, personal business, and emergencies as follows: 0-4 years of service - 25 days 5-6 years of service - 30 days 7th year of service - 32 days 8th year of service - 33 days 9th year of service - 34 days 10-14 years of service - 35 days 15-19 years of service - 38 days 20 or more years - 42 days At the CEO’s discretion, prior service at a public transportation or public agency, or rail transportation company may be counted towards an employee’s total service years to increase the employee’s PTO accrual rate. To be considered, Human Resources requires that a written request along with verification and confirmation of the years of service be provided prior to the start of employment with SCRRA. Human Resources will provide the final determination on behalf of the CEO. EMPLOYEE ASSISTANCE PROGRAM (EAP): SCRRA offers you and your immediate and dependent family members confidential counseling 24 hours a day, 7 days a week for family, personal, work-related and substance abuse issues through the EAP. You are entitled to a telephone session(s) with a trained EAP professional to assess the nature of the problem and provide a referral for additional assistance, if needed. Services also include three (3) face-to-face counseling sessions per family member per six (6) month period. HEALTH ADVOCACY SERVICES: SCRRA offers you and your eligible dependents free health advocacy services through Health Advocate. You are entitled to unlimited calls with trained professionals who can help you navigate the healthcare and insurance systems. RETIREMENT PLAN: The SCRRA contracts with the California Public Employees' Retirement System (CalPERS). You pay a 7.00 percent employee contribution and SCRRA pays an employer contribution, which varies each year. To be eligible for service retirement, you must be at least age 52 and have a minimum of five (5) years of CalPERS-credited service. Upon retirement you are entitled to a monthly retirement benefit based on your years of credited service, age, and average compensation during your last three (3) years of service (“final compensation”). The retirement formula for New Members is 2%@62, which means at age 62, you receive 2 percent of your final compensation for every year of service. Upon separation from employment with less than 5 years of credited service, you may request a refund of your employee contributions only, including interest, and end your membership with CalPERS, or leave it in your account and retain your service credit should you decide to work for another CalPERS-covered agency. If you are vested upon separation but do not retire, you may leave your contributions in your account until retirement or elect a refund. SOCIAL SECURITY: You do not participate in Social Security except for Medicare. You will contribute 1.45 percent of your pay to cover the hospital insurance portion of Medicare. *Additional Medicare Hospital Insurance Tax: As of January 1, 2013, employees are required to pay an additional 0.9 percent Medicare tax on earnings above $200,000 (for those who file an individual return) or $250,000 (for those who file a joint return). This additional hospital insurance tax is not reflected in the rate above. RETIREE MEDICAL: Unrepresented employees hired before 11/1/18*: You will be eligible for medical coverage when you retire if your separation date and retirement date are within 120 days of each other. SCRRA pays the same amount for retirees as it does for active employees, which is currently 87.5 percent of the applicable premium. Unrepresented employees hired on or after 11/1/18: You will be eligible for medical coverage when you retire if your separation date and retirement date are within 120 days of each other and you have a minimum of 10 years of credited CalPERS service, five of which must be performed at SCRRA. SCRRA pays a percentage of the state annuitant contribution rate** in accordance with the vesting schedule below: 10 Years of CalPERS Service - 50% 11 - 19 Years of CalPERS Service - 50%, plus 5% for each additional year of service 20+ Years of CalPERS Service - 100% *Once each year the employer may allow unrepresented employees hired before 11/1/18 the opportunity to individually elect to be subject to the vesting schedule. **The state annuitant contribution rates for 2023 are: $883 (Retiree Only); $1,699 (Retiree + 1 Dependent); $2,124 (Retiree + Family). DEFERRED COMPENSATION PLAN (457) : You are eligible to set aside a portion of your current income without paying taxes on that money until it is received later during retirement when taxes may be lower. In 2023, you can defer up to 100 percent of your gross compensation or $22,500 annually, whichever is less (“normal contribution limit”). You may make an additional $7,500 contribution to the plan if you are age 50 and older. If you are at least within three years of the age in which you are eligible to receive unreduced benefits under our CalPERS retirement plan, you may contribute up to double the normal contribution limit, or $45,000. TRANSPORTATION PASSES: You may use your employee badge for unlimited free access to all Metrolink lines and trains. Your badge cannot be used on connecting public transportation. However, if you commute to/from work on Metrolink on a regular basis and need to connect to other public transportation (e.g., Metro Red or Purple Line) you can be issued a Metrolink pass with the appropriate station pair, which will also give you access to connecting transportation. You are also eligible to receive a free transit pass to ride any greater Los Angeles area transit system other than Metrolink (such as, Metro, Foothill Transit, LADOT, and LOSSAN) for commuting purposes. The commuter transit pass has a value up to the monthly maximum tax-free transit pass amount established by the Internal Revenue Service ($300 in 2023). You are responsible for any transit fares above the IRS monthly cap. To receive this benefit, the SCRRA requires each employee to use public transportation to commute to and from work three (3) or more days per week. OTHER BENEFITS: Educational Assistance - SCRRA will reimburse an employee up to $1,000 per fiscal year for tuition, books and mandatory student fees for courses that are relevant to employment. No reimbursement is allowed for parking. Professional Memberships - SCRRA pays up to $300 per year for professional memberships. Credit Union Membership - SCRRA offers credit union services for employees and their family members, provided by Northrup Grumman Federal Credit Union. Jury Duty - SCRRA will continue an employee's salary during any non-voluntary jury service up to a maximum of ten (10) working days. Pregnancy Disability and Family and Medical Leaves - A leave of absence may be paid or unpaid and shall be granted in accordance with applicable federal and state laws, and SCRRA policy. Refer to the Human Resource Policies and Procedures Manual for more detailed information. Bereavement Leave - In the event of death in an employee’s immediate family, the agency grants up to three (3) working days, with pay, to handle family affairs and to attend the funeral. When an employee needs to travel outside the radius of the five (5) member agencies due to the death of an immediate family member, the Authority grants up to five (5) working days, with pay. Military Leave - Employees will be paid for the annually required active period. At the discretion of the Chief Executive Officer, and with Board notification, paid military leave may be granted beyond what is provided by the applicable state law. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
SUMMARY PURPOSE OF POSITION The Contracts Specialist performs quality control checks, confirms that contract and procurement processes conform to department standards, and validates the integrity of the data and information entered in SCRRA’s systems and contract and procurement documents. TO APPLY: This is a continuous recruitment . Interested applicants are encouraged to apply immediately. DISTINGUISHING CHARACTERISTICS This job description is not part of a job series. SUPERVISION EXERCISED AND RECEIVED Receives supervision from departmental management/supervisory level roles. No formal supervisory responsibilities. ESSENTIAL DUTIES AND RESPONSIBILITIES The duties listed below are intended to describe the general nature and level of work being performed and are not to be interpreted as an exhaustive list of responsibilities. Act as SCRRA’s procurement officer per delegated authority. Prepare Requests for Quotes (RFQs) and Invitations for Bid (IFBs) to solicit goods and services per SCRRA’s policies and procedures, and applicable rules and regulations. Create purchase orders for a variety of goods and services in Oracle. Review and monitor procurement plans and processes to validate that plans conform to department standards and policies. Establish and document data entry and management criteria and guidelines for contracts, purchase orders, and other purchasing documents managed in Oracle. Monitor failures to identify root causes and develop strategies to recommend to management for improvement in the overall quality and accuracy of data entry and data management processes. Research discrepancies and reconcile with procurement documents, receiving departments, and accounts payable. Research and analyze large data sets to present findings to Contract Administrators and department leadership. Support Contract Administrators as necessary. Maintain and monitor accurate filing. Process contract and purchase order close-out as instructed. Perform other related duties as assigned. MINIMUM REQUIREMENTS TO PERFORM ESSENTIAL JOB FUNCTIONS Education and Experience Bachelor’s degree in Public Administration, Business Administration, or a related field. A minimum of two (2) years of work experience performing a variety of business processes and data entry associated with monitoring, quality assurance, and data integrity. A combination of training, with a minimum of an Associate’s degree and/or experience that provides the required knowledge, skills, and abilities may be considered when determining minimum qualifications. Advanced relevant coursework may also substitute for a portion of required experience. Valid class C Driver’s License with a satisfactory driving record of no more than three moving violations and no DUIs within the last three years. Preferred Qualifications Prior experience in the procurement function. Prior experience in the public sector. Prior experience in a railroad environment. Familiarity with Federal Transit Administration Circular 4220.1F (or most recent) and/or 2 CFR Part 200 Uniform Administrative Requirements. Familiarity with Federal Acquisition Regulations. Experience with Maintenance, Repair and Operations (MRO). Experience with Davis-Bacon Act covered work. Knowledge, Skills, and Abilities Knowledge of: Public contracting principles. California and Federal laws applicable to procurement for public agencies. Microsoft Word or equivalent software application for text editing. Microsoft Excel or equivalent software application for spreadsheets and data analysis. Oracle ERP, PlanetBids, or other automated applications related to procurement. Cost/price analysis. Six Sigma knowledge. Skilled in: Verbal and written communication. Organization and time management. Detailed data accuracy and analysis. Ability to: Read and comprehend Contracts terms and conditions. Collaborate with other departments. Exercise initiative and judgment in carrying out detailed projects and tasks. Balance multiple tasks simultaneously. Handle confidential information. Ensure accuracy and compliance. PHYSICAL REQUIREMENTS Transition between a stationary position at a desk or work location and move about Metrolink facilities or other work site locations Operate tools to perform the duties of the position such as computers, office equipment, and work-related machinery. Transport equipment or boxes up to 25lbs. Exchange ideas by means of communication. Visual acuity to detect, identify, and observe employees or train movement, and any barriers to movement, when working on or near railroad tracks. Hear and perceive the nature of sounds when working on or near railroad tracks. Balance, ascend/descend, climb, kneel, stoop, bend, crouch, or crawl within assigned working conditions and or locations. WORKING CONDITIONS Position requires work in a normal office environment with little exposure to excessive noise, dust, or temperature. Work may also be conducted in outdoor environments, at construction sites, Railroad Track and Right-of-Way environments, and warehouse environments, with possible exposure to moving mechanical parts, and loud noises (85+ decibels, such as heavy trucks, construction, etc.) Southern California Regional Rail Authority is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Authority will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. SUPPLEMENTAL INFORMATION Selection Process: Following a review of resumes and/or applications, the most highly qualified candidates will be invited to continue in the selection process. Eligible applicants will be notified of the exact time and place of assessments and interview. Candidates will be interviewed to determine their relative knowledge, skills and ability in job related areas. Offers of employment may be contingent upon successful completion of a reference check, including degree verification and criminal records check provided through SCRRA. Internal Candidates: Employees with active discipline as defined in the HR Policy No. 5.3 Positive Discipline Program and/or with performance that does not meet the standard for "meets expectations" as defined in the Performance Planning and Appraisal Process may be precluded from consideration and placement in the position. In compliance with the Americans with Disabilities Act, the SCRRA will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. The SCRRA is an Equal Opportunity Employer. EEO/ADA MEDICAL: SCRRA offers a choice of twelve (12) health plan options provided through the California Public Employees' Retirement System (CalPERS). You may choose from up to ten (10) Health Maintenance Organization (HMO) plans and two (2) Preferred Provider Organization (PPO) plans. Some health plans are only available in certain counties and/or zip codes. You contribute 12.5 percent of the plan premium for coverage of you and your eligible dependents. You may waive coverage if you are covered under another group health plan; you must provide proof. Once you waive coverage, you will only be allowed to enroll during Open Enrollment or within 60 days from the date on which your other coverage is no longer available (proof is required). If you elect to waive coverage, you will receive $300.00 per month taxable earnings, paid in two installments of $150 each on the first two paychecks of the month. A retiree or an employee who is a spouse, child, or any other eligible dependent of another SCRRA employee is not eligible for the opt out/cash in lieu credit if he/she is covered under a SCRRA health plan. Eligibility begins the first of the month following hire date or qualifying event. DENTAL: SCRRA offers two dental options provided by Delta Dental. Under the DeltaCare (HMO) program, you must select a contract dentist within their network to perform your dental services. If you require treatment from a specialist, your contract dentist will handle the referral. Many services are covered at no cost to you. A co-payment applies for other services. The Delta Dental PPO plan allows you to visit a dentist of your choice, change dentists at any time, go to a dental specialist of your choice, receive dental care anywhere in the world, and save on out-of-pocket expenses when you visit a PPO network dental office. SCRRA pays the full premium for coverage of you and your eligible dependents under both plans. Eligibility begins the first of the month following hire date or qualifying event. VISION: SCRRA offers two (2) vision plans through Vision Service Plan (VSP), providing coverage for eye examinations, prescription eyewear and contact lenses through network providers. You have the option of seeing out-of-network providers, but full reimbursement is not guaranteed. VSP has contracted with many laser surgery facilities and doctors, offering you a discount on PRK and LASIK surgeries. If you enroll in the VSP Basic Plan, SCRRA pays the full premium for coverage of you and your eligible dependents. If you enroll in the VSP Buy-up Plan, which offers enhanced vision benefits, you pay the difference between the cost of the Basic Plan and the Buy-up Plan. Eligibility begins the first of the month following hire date or qualifying event. FLEXIBLE SPENDING ACCOUNTS: Flexible Spending Accounts (FSA) allow for the deferral of pre-tax dollars to be used for reimbursement of eligible medical and dependent care expenses. You can set aside up to $3,050 for health care expenses and $5,000 per family for dependent care expenses annually. Eligibility begins the first of the month following hire date or a qualifying event. GROUP TERM LIFE INSURANCE: SCRRA provides for an amount equal to one (1) time your annual salary, rounded to the nearest $1,000, to a maximum of $200,000. Your life insurance benefit will reduce to 65% at age 65 and 55% at age 70. IRS regulations require that the portion of Group Term Life (“G.T.L.”) insurance benefits provided to you by SCRRA, which exceeds $50,000, be added to your Federal, State, and Medicare taxable earnings for W-2 reporting. This amount is reflected on your pay statements each pay period in the “Other Benefits and Information” section. In addition, SCRRA offers a voluntary plan, which may be purchased in increments of $10,000 to a maximum of $100,000 without evidence of insurability (initial enrollment period only) and up to 5 times your salary to a maximum of $500,000 with evidence of insurability. Dependent life options are also available. The voluntary plan is portable; you may retain it if you leave SCRRA and pay the premium. Eligibility begins the first of the month following hire date or qualifying event. ACCIDENTAL DEATH & DISMEMBERMENT: SCRRA provides for an amount equal to one (1) time your annual salary, rounded to the nearest $1,000, up to a maximum of $200,000. Your AD&D insurance benefit will reduce to 65% at age 65 and 55% at age 70. In addition, SCRRA offers a voluntary plan, which may be purchased in increments of $10,000, subject to a maximum of the lesser of 5 times your annual salary or $500,000. Dependent AD&D options are also available. Eligibility begins the first of the month following hire date or qualifying event. SHORT TERM DISABILITY: You are covered under the California State Disability Insurance (SDI) Program. Your maximum benefit amount is 52 times your weekly benefit amount or the total wages subject to SDI tax paid in your base period, whichever is less. Employees pay a mandatory contribution, through payroll deductions, for coverage under the SDI program. The contribution rate for 2023 is 0.9 percent of earnings. The SDI taxable wage limit is $153,164, with a maximum withholding of $1,378.48 per employee for calendar year 2023. LONG TERM DISABILITY : SCRRA provides for income replacement of 60 percent of monthly earnings subject to a maximum benefit of $7,500 per month up to age 65. To qualify, you must be on disability for 90 days. (Note: there is a pre-existing condition clause in this program.) Eligibility begins the first of the month following hire date or qualifying event. VOLUNTARY BENEFITS: SCRRA offers the following employee-paid voluntary benefits, provided by Aflac: Group Accident Insurance helps pay for out-of-pocket costs that arise from covered accidents, such as fractures, dislocations, and lacerations. Group Critical Illness Insurance helps pay for the expected and unexpected expenses that arise from diagnosis of a covered critical illness, such as cancer (internal or invasive), heart attack, stroke, end-stage renal failure or a major organ transplant. Group Hospital Indemnity Insurance helps pay for the out-of-pocket costs associated with a hospital stay, including benefits for hospital confinement, hospital admission, hospital intensive care and intermediate intensive care step-down unit. Group Short-Term Disability Insurance pays a monthly benefit directly to an employee who is off work due to an injury or illness for up to three (3) months after a seven (7) day waiting period. Eligibility begins the first of the month following hire date or qualifying event. 9/80 ALTERNATIVE WORK SCHEDULE: SCRRA offers a 9/80 Alternative Work Schedule (AWS). During a 10-day work period, you work eight 9-hour days, one 8-hour day and have one day off. Your day off can be Monday, Wednesday, or Friday. Approval from your supervisor, chief and HR is required to participate in the 9/80 AWS program. TELECOMMUTING SCHEDULE: SCRRA offers employees the option to telecommute up to two (2) days per week. At the CEO’s discretion, the maximum number of days per week may be increased due to a natural disaster, pandemic, civil unrest, federal/state/local stay-at-home order, or other special circumstances. Approval from your supervisor, chief and HR is required to participate in the telecommuting program. Employees on a 9/80 schedule cannot telecommute. HOLIDAYS: SCRRA observes twelve (12) holidays a year: New Year's Day, Martin Luther King Day, President’s Day, Cesar Chavez Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, Day after Thanksgiving, and Christmas Day. PAID TIME OFF (PTO): SCRRA provides employees with Paid Time Off (PTO) for vacations, illnesses, injuries, medical/dental appointments, religious holidays, personal business, and emergencies as follows: 0-4 years of service - 25 days 5-6 years of service - 30 days 7th year of service - 32 days 8th year of service - 33 days 9th year of service - 34 days 10-14 years of service - 35 days 15-19 years of service - 38 days 20 or more years - 42 days At the CEO’s discretion, prior service at a public transportation or public agency, or rail transportation company may be counted towards an employee’s total service years to increase the employee’s PTO accrual rate. To be considered, Human Resources requires that a written request along with verification and confirmation of the years of service be provided prior to the start of employment with SCRRA. Human Resources will provide the final determination on behalf of the CEO. EMPLOYEE ASSISTANCE PROGRAM (EAP): SCRRA offers you and your immediate and dependent family members confidential counseling 24 hours a day, 7 days a week for family, personal, work-related and substance abuse issues through the EAP. You are entitled to a telephone session(s) with a trained EAP professional to assess the nature of the problem and provide a referral for additional assistance, if needed. Services also include three (3) face-to-face counseling sessions per family member per six (6) month period. HEALTH ADVOCACY SERVICES: SCRRA offers you and your eligible dependents free health advocacy services through Health Advocate. You are entitled to unlimited calls with trained professionals who can help you navigate the healthcare and insurance systems. RETIREMENT PLAN: The SCRRA contracts with the California Public Employees' Retirement System (CalPERS). You pay a 7.00 percent employee contribution and SCRRA pays an employer contribution, which varies each year. To be eligible for service retirement, you must be at least age 52 and have a minimum of five (5) years of CalPERS-credited service. Upon retirement you are entitled to a monthly retirement benefit based on your years of credited service, age, and average compensation during your last three (3) years of service (“final compensation”). The retirement formula for New Members is 2%@62, which means at age 62, you receive 2 percent of your final compensation for every year of service. Upon separation from employment with less than 5 years of credited service, you may request a refund of your employee contributions only, including interest, and end your membership with CalPERS, or leave it in your account and retain your service credit should you decide to work for another CalPERS-covered agency. If you are vested upon separation but do not retire, you may leave your contributions in your account until retirement or elect a refund. SOCIAL SECURITY: You do not participate in Social Security except for Medicare. You will contribute 1.45 percent of your pay to cover the hospital insurance portion of Medicare. *Additional Medicare Hospital Insurance Tax: As of January 1, 2013, employees are required to pay an additional 0.9 percent Medicare tax on earnings above $200,000 (for those who file an individual return) or $250,000 (for those who file a joint return). This additional hospital insurance tax is not reflected in the rate above. RETIREE MEDICAL: Unrepresented employees hired before 11/1/18*: You will be eligible for medical coverage when you retire if your separation date and retirement date are within 120 days of each other. SCRRA pays the same amount for retirees as it does for active employees, which is currently 87.5 percent of the applicable premium. Unrepresented employees hired on or after 11/1/18: You will be eligible for medical coverage when you retire if your separation date and retirement date are within 120 days of each other and you have a minimum of 10 years of credited CalPERS service, five of which must be performed at SCRRA. SCRRA pays a percentage of the state annuitant contribution rate** in accordance with the vesting schedule below: 10 Years of CalPERS Service - 50% 11 - 19 Years of CalPERS Service - 50%, plus 5% for each additional year of service 20+ Years of CalPERS Service - 100% *Once each year the employer may allow unrepresented employees hired before 11/1/18 the opportunity to individually elect to be subject to the vesting schedule. **The state annuitant contribution rates for 2023 are: $883 (Retiree Only); $1,699 (Retiree + 1 Dependent); $2,124 (Retiree + Family). DEFERRED COMPENSATION PLAN (457) : You are eligible to set aside a portion of your current income without paying taxes on that money until it is received later during retirement when taxes may be lower. In 2023, you can defer up to 100 percent of your gross compensation or $22,500 annually, whichever is less (“normal contribution limit”). You may make an additional $7,500 contribution to the plan if you are age 50 and older. If you are at least within three years of the age in which you are eligible to receive unreduced benefits under our CalPERS retirement plan, you may contribute up to double the normal contribution limit, or $45,000. TRANSPORTATION PASSES: You may use your employee badge for unlimited free access to all Metrolink lines and trains. Your badge cannot be used on connecting public transportation. However, if you commute to/from work on Metrolink on a regular basis and need to connect to other public transportation (e.g., Metro Red or Purple Line) you can be issued a Metrolink pass with the appropriate station pair, which will also give you access to connecting transportation. You are also eligible to receive a free transit pass to ride any greater Los Angeles area transit system other than Metrolink (such as, Metro, Foothill Transit, LADOT, and LOSSAN) for commuting purposes. The commuter transit pass has a value up to the monthly maximum tax-free transit pass amount established by the Internal Revenue Service ($300 in 2023). You are responsible for any transit fares above the IRS monthly cap. To receive this benefit, the SCRRA requires each employee to use public transportation to commute to and from work three (3) or more days per week. OTHER BENEFITS: Educational Assistance - SCRRA will reimburse an employee up to $1,000 per fiscal year for tuition, books and mandatory student fees for courses that are relevant to employment. No reimbursement is allowed for parking. Professional Memberships - SCRRA pays up to $300 per year for professional memberships. Credit Union Membership - SCRRA offers credit union services for employees and their family members, provided by Northrup Grumman Federal Credit Union. Jury Duty - SCRRA will continue an employee's salary during any non-voluntary jury service up to a maximum of ten (10) working days. Pregnancy Disability and Family and Medical Leaves - A leave of absence may be paid or unpaid and shall be granted in accordance with applicable federal and state laws, and SCRRA policy. Refer to the Human Resource Policies and Procedures Manual for more detailed information. Bereavement Leave - In the event of death in an employee’s immediate family, the agency grants up to three (3) working days, with pay, to handle family affairs and to attend the funeral. When an employee needs to travel outside the radius of the five (5) member agencies due to the death of an immediate family member, the Authority grants up to five (5) working days, with pay. Military Leave - Employees will be paid for the annually required active period. At the discretion of the Chief Executive Officer, and with Board notification, paid military leave may be granted beyond what is provided by the applicable state law. Closing Date/Time: Continuous
MASSACHUSETTS TRIAL COURT
Edgartown, Massachusetts, United States
Title: Case Specialist - Edgartown District Court Pay Grade: Grade 7-10 Starting Pay: $44,865.27 Departmental Mission Statement: As a gateway to justice in the Commonwealth of Massachusetts, the District Court is dedicated to the administration of justice in a fair, impartial and timely manner in accordance with the rule of law. In fulfilling this role, the District Court shall provide the communities it serves with an environment that is safe, accessible, and respectful to all. The District Court shall conduct its business with integrity, competence, and a commitment to excellence in order to promote public trust and confidence in the judicial system. Organizational Profile : https://www.mass.gov/orgs/district-court Notes: Bi-lingual candidates, specifically Portuguese, are strongly encouraged to apply. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS : This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Specialist I Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling, and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher-level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements : • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements : • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements : • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements : • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-12-24
Sep 24, 2024
Full Time
Title: Case Specialist - Edgartown District Court Pay Grade: Grade 7-10 Starting Pay: $44,865.27 Departmental Mission Statement: As a gateway to justice in the Commonwealth of Massachusetts, the District Court is dedicated to the administration of justice in a fair, impartial and timely manner in accordance with the rule of law. In fulfilling this role, the District Court shall provide the communities it serves with an environment that is safe, accessible, and respectful to all. The District Court shall conduct its business with integrity, competence, and a commitment to excellence in order to promote public trust and confidence in the judicial system. Organizational Profile : https://www.mass.gov/orgs/district-court Notes: Bi-lingual candidates, specifically Portuguese, are strongly encouraged to apply. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS : This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Specialist I Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling, and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher-level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements : • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements : • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements : • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements : • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-12-24
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Digital Marketing Specialist SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department College of Professional & Global Education Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0) Work Schedule Monday - Friday; 8:00am - 5:00pm Anticipated Hiring Range $6,180.00 - $6,866.00 Per Month ($74,160 - $82,392 Annually) Salary is commensurate with experience. Position Summary The digital marketing specialist reports to the Director of Marketing and Communications as a member of the marketing team. The specialist provides lead work for dynamic features and forms on the CPaGE website, management of the marketing automation platform, integrating customer relationship management (CRM), marketing automation and email marketing, and management and reporting of marketing analytics, including GA4. The digital marketing specialist works closely with the CPaGE web designer and Information Technology Services (ITS) to ensure web functionality is current and in compliance with all SF State and CSU policies. The specialist works closely with ITS and the CPaGE business analyst to ensure seamless integration of Campus Solutions and other databases with the website. Position Information Marketing Automation Platform Management Collaborates with content specialist to manage email nurture campaigns and timely enrollment emails. Creates campaigns, tags, engagement programs, forms, dynamic content, segmented lists and automations. Works closely with business analyst and/or CRM administrator to connect prospects to enrollees. Research improvements in marketing automation platform application at CPaGE. Manages all prospect lists, including importing prospects from forms, digital advertising and other external sources. Website Content Creates dynamic website architecture and implements new user features in accordance with best practices. Integrates current and emerging web applications into website design. Creates forms using advanced features in Qualtrics and/or other relevant software. Works with leadership team as needed to enhance website functionality in accordance with college’s tactical decisions and strategic goals. Collaborates with ITS and Academic Technology (AT) to ensure CPaGE compliance with University and CSU IT policies and procedures. Analytics Management and Reporting Builds/manages custom reports and dashboards (GA4, Engagement Studio, Looker Studio, etc.). Creates reports for stakeholders to assess enrollment and marketing strategies. Provides input and consultation to marketing and other teams around leveraging analytics and emerging technologies. Collaborate with business analyst on student information system queries. Collaborates with external marketing agencies/vendors on reporting. Other Duties as Assigned Minimum Qualifications To enter this classification, a foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Bachelor’s degree in business, computer science, or related fields Knowledge of higher education enrollment and student information systems (Campus Solutions, Slate, Cal State Apply, preferable) Experience working collaboratively with various departments and stakeholders Core Competencies - embody the following competencies: CRM and marketing automation platform administration experience (e.g., Salesforce, SFMC) Experience in dynamic web production and information design and delivery Demonstrated ability to create, maintain and improve dynamic (database-driven) websites Experience with current versions of HTML and its derivatives Ability to request appropriate queries and pull data for website, mailing lists and reports Demonstrated experience managing data collection and website traffic analysis tools (GA4, GTM) and preparing reporting dashboards such as Looker Studio Excellent attention to detail, organization and project management skills Effective oral, written and nonverbal communication skills Experience supporting lead-generation marketing campaigns, preferably in higher education The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017, as a condition of employment Environmental/Physical/Special This position requires working in the office a minimum of three days a week. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Sep 19 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Sep 23, 2024
Working Title Digital Marketing Specialist SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department College of Professional & Global Education Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0) Work Schedule Monday - Friday; 8:00am - 5:00pm Anticipated Hiring Range $6,180.00 - $6,866.00 Per Month ($74,160 - $82,392 Annually) Salary is commensurate with experience. Position Summary The digital marketing specialist reports to the Director of Marketing and Communications as a member of the marketing team. The specialist provides lead work for dynamic features and forms on the CPaGE website, management of the marketing automation platform, integrating customer relationship management (CRM), marketing automation and email marketing, and management and reporting of marketing analytics, including GA4. The digital marketing specialist works closely with the CPaGE web designer and Information Technology Services (ITS) to ensure web functionality is current and in compliance with all SF State and CSU policies. The specialist works closely with ITS and the CPaGE business analyst to ensure seamless integration of Campus Solutions and other databases with the website. Position Information Marketing Automation Platform Management Collaborates with content specialist to manage email nurture campaigns and timely enrollment emails. Creates campaigns, tags, engagement programs, forms, dynamic content, segmented lists and automations. Works closely with business analyst and/or CRM administrator to connect prospects to enrollees. Research improvements in marketing automation platform application at CPaGE. Manages all prospect lists, including importing prospects from forms, digital advertising and other external sources. Website Content Creates dynamic website architecture and implements new user features in accordance with best practices. Integrates current and emerging web applications into website design. Creates forms using advanced features in Qualtrics and/or other relevant software. Works with leadership team as needed to enhance website functionality in accordance with college’s tactical decisions and strategic goals. Collaborates with ITS and Academic Technology (AT) to ensure CPaGE compliance with University and CSU IT policies and procedures. Analytics Management and Reporting Builds/manages custom reports and dashboards (GA4, Engagement Studio, Looker Studio, etc.). Creates reports for stakeholders to assess enrollment and marketing strategies. Provides input and consultation to marketing and other teams around leveraging analytics and emerging technologies. Collaborate with business analyst on student information system queries. Collaborates with external marketing agencies/vendors on reporting. Other Duties as Assigned Minimum Qualifications To enter this classification, a foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Bachelor’s degree in business, computer science, or related fields Knowledge of higher education enrollment and student information systems (Campus Solutions, Slate, Cal State Apply, preferable) Experience working collaboratively with various departments and stakeholders Core Competencies - embody the following competencies: CRM and marketing automation platform administration experience (e.g., Salesforce, SFMC) Experience in dynamic web production and information design and delivery Demonstrated ability to create, maintain and improve dynamic (database-driven) websites Experience with current versions of HTML and its derivatives Ability to request appropriate queries and pull data for website, mailing lists and reports Demonstrated experience managing data collection and website traffic analysis tools (GA4, GTM) and preparing reporting dashboards such as Looker Studio Excellent attention to detail, organization and project management skills Effective oral, written and nonverbal communication skills Experience supporting lead-generation marketing campaigns, preferably in higher education The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017, as a condition of employment Environmental/Physical/Special This position requires working in the office a minimum of three days a week. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Sep 19 2024 Pacific Daylight Time Applications close: Closing Date/Time:
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Case Specialist - West Roxbury Division of Boston Municipal Court Pay Grade: Grade 7-10 Starting Pay: $44,865.27 Departmental Mission Statement: Given our unique responsibility to advance the fair administration of justice, the Boston Municipal Court Department is devoted to the rule of law through the conscientious and expeditious resolution of disputes, with a commitment to restoring the human spirit through correction, education, respect and compassion. Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: Case Specialist I Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling, and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher-level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements : • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements : • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements : • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements : • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-12-24
Sep 17, 2024
Full Time
Title: Case Specialist - West Roxbury Division of Boston Municipal Court Pay Grade: Grade 7-10 Starting Pay: $44,865.27 Departmental Mission Statement: Given our unique responsibility to advance the fair administration of justice, the Boston Municipal Court Department is devoted to the rule of law through the conscientious and expeditious resolution of disputes, with a commitment to restoring the human spirit through correction, education, respect and compassion. Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: Case Specialist I Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling, and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher-level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements : • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements : • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements : • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements : • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-12-24
MASSACHUSETTS TRIAL COURT
Springfield, Massachusetts, United States
Title: Case Specialist-Western Housing Court Pay Grade: 7 Starting Pay: $44,865.27/yr. Departmental Mission Statement: The Housing Court’s mission is to adjudicate all matters presented by litigants within its jurisdiction regarding housing in a fair, efficient, and timely manner according to the rule of law and the facts presented. In accordance with this mission, the Housing Court, through its operating philosophy and business practices, strives to present a citizen-oriented process to maximize access to justice for all such litigants. All members of the Housing Court are committed to this mission and process to fulfill our role within the judicial branch. HOUSING COURT ORGANIZATIONAL PROFILE: Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. This position will include travelling to the following offices & sessions: Springfield, Pittsfield, Greenfield and Hadley. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate or an equivalent office. In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders; Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom; Sends out notices to various parties and attorneys; Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; Maintains statistical data concerning cases processing activities; Performs related duties as required. Case Specialist II Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties; Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, either manually or using the court’s automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor; Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required; Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required; Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties; Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court’s automated case processing system as necessary; Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions; Assists in the training of new employees and in the ongoing training of other employees; Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required; May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court; Performs all of the duties of the lower levels within this series as required; Case Specialist IV Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. Capable of handling the most unusual and complicated inquiries within established guidelines. May use specialized communication skills in performing these duties; Performs the most complex case processing functions within established guidelines, either manually or using the court’s automated case processing system as necessary; Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems; Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court’s automated case processing system as necessary. Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor’s review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; Provides assistance to staff using word processing and other software applications, such as the court’s automated case processing system. May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court; May serve as a back-up to a higher level series; Performs all of the duties of the lower levels within this series as required. These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements: Graduation from high school or its equivalent. Some general clerical or customer service experience. Ability and experience using personal computers, including word processing software such as MS Word. Experience with spreadsheet software such as MS Excel is preferred. General knowledge of modern office practices and procedures. Ability to serve the public and others with business with the court in a courteous and professional manner. Ability to learn the procedures and functions, manual and automated, of the office to which assigned. Ability to understand and follow verbal and written instructions. Ability to perform routine data entry at an acceptable rate of speed. Ability to establish and maintain effective working relationships with court staff. Ability to communicate effectively with others. Case Specialist II Additional Requirements: A minimum of two of years of experience as a Case Specialist I. Demonstrated understanding and training in the court’s automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. Working knowledge and ability to effectively use MassCourts or other court used automated case management system. Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to provide specialized or technical information. Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: A minimum of two years of experience as a Case Specialist II. Considerable working knowledge of case processing using MassCourts or other court used automated case management system. Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to respond to unusual or complicated requests for information. Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: A minimum of two years of experience as a Case Specialist III. Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. Considerable working knowledge of all case processing using MassCourts or other court used automated case management system. Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to respond to difficult and sensitive requests for information. Demonstrated ability to function as a resource person. Demonstrated ability to prepare statistical and written reports. Demonstrated ability to train employees. Closing Date/Time: 2024-12-24
Sep 14, 2024
Full Time
Title: Case Specialist-Western Housing Court Pay Grade: 7 Starting Pay: $44,865.27/yr. Departmental Mission Statement: The Housing Court’s mission is to adjudicate all matters presented by litigants within its jurisdiction regarding housing in a fair, efficient, and timely manner according to the rule of law and the facts presented. In accordance with this mission, the Housing Court, through its operating philosophy and business practices, strives to present a citizen-oriented process to maximize access to justice for all such litigants. All members of the Housing Court are committed to this mission and process to fulfill our role within the judicial branch. HOUSING COURT ORGANIZATIONAL PROFILE: Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. This position will include travelling to the following offices & sessions: Springfield, Pittsfield, Greenfield and Hadley. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate or an equivalent office. In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders; Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom; Sends out notices to various parties and attorneys; Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; Maintains statistical data concerning cases processing activities; Performs related duties as required. Case Specialist II Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties; Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, either manually or using the court’s automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor; Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required; Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required; Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties; Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court’s automated case processing system as necessary; Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions; Assists in the training of new employees and in the ongoing training of other employees; Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required; May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court; Performs all of the duties of the lower levels within this series as required; Case Specialist IV Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. Capable of handling the most unusual and complicated inquiries within established guidelines. May use specialized communication skills in performing these duties; Performs the most complex case processing functions within established guidelines, either manually or using the court’s automated case processing system as necessary; Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems; Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court’s automated case processing system as necessary. Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor’s review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; Provides assistance to staff using word processing and other software applications, such as the court’s automated case processing system. May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court; May serve as a back-up to a higher level series; Performs all of the duties of the lower levels within this series as required. These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements: Graduation from high school or its equivalent. Some general clerical or customer service experience. Ability and experience using personal computers, including word processing software such as MS Word. Experience with spreadsheet software such as MS Excel is preferred. General knowledge of modern office practices and procedures. Ability to serve the public and others with business with the court in a courteous and professional manner. Ability to learn the procedures and functions, manual and automated, of the office to which assigned. Ability to understand and follow verbal and written instructions. Ability to perform routine data entry at an acceptable rate of speed. Ability to establish and maintain effective working relationships with court staff. Ability to communicate effectively with others. Case Specialist II Additional Requirements: A minimum of two of years of experience as a Case Specialist I. Demonstrated understanding and training in the court’s automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. Working knowledge and ability to effectively use MassCourts or other court used automated case management system. Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to provide specialized or technical information. Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: A minimum of two years of experience as a Case Specialist II. Considerable working knowledge of case processing using MassCourts or other court used automated case management system. Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to respond to unusual or complicated requests for information. Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: A minimum of two years of experience as a Case Specialist III. Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. Considerable working knowledge of all case processing using MassCourts or other court used automated case management system. Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to respond to difficult and sensitive requests for information. Demonstrated ability to function as a resource person. Demonstrated ability to prepare statistical and written reports. Demonstrated ability to train employees. Closing Date/Time: 2024-12-24
SAN RAMON VALLEY FIRE PROTECTION DISTRICT
San Ramon, California, United States
ABOUT THE POSITION ***This is a continuous recruitment*** Recruitment can close at any time. Monthly Pay Steps: Step 1: $9,680.71 Step 2: $ 10,164.75 Step 3: $ 10,672.99 Step 4: $11,206.63 Step 5: $11,766.97 Step 6: $12,355.31 DEFINITION Under the general direction of the Deputy Chief of EMS the direct supervision of the District’s Interim EMS Division Chief, the EMS Specialist is responsible for supporting and assisting the District’s maintenance of EMS service quality through; periodic review of EMS field operations; needs analysis planning and implementation; facilitating compliance with District, Local EMS Agency (LEMSA), State (EMSA) and Federal reporting and standards of care requirements; including but not limited to: capturing and documenting system performance metrics; attending regular meetings with other EMS Division personnel and District staff, CQI stakeholders, and the District’s EMS Committee; supporting the maintenance of Continued Education (CE) units and managing the documentation of required EMS licensing and certifications for all District personnel; in conjunction with Human Resources and other stakeholders, developing, monitoring and evaluating EMS related performance metrics; developing and delivering the District’s American Heart Association and NAEMT required training programs and activities; as appropriate, supporting Suppression Division operations during large scale incidents; oversees all aspects of the EMS Division’s new hire academy and orientation process for Firefighter/Paramedics and Single- Role Paramedics; and performing other duties as assigned. SUPERVISION RECEIVED AND EXERCISED Receives general direction from the Deputy Chief of EMS and direct supervision of the Interim EMS Division Chief. There will be no direct reports assigned to the EMS Specialist. CLASS CHARACTERISTICS The EMS Specialist is a professional, non-safety position responsible for supporting and ensuring that the highest level of emergency care services are delivered by the District. The EMS Specialist will utilize a team/oriented approach to develop and maintain the skills, knowledge, and abilities of EMS personnel in a practical and appropriate manner. This person must also possess the ability to assist with EMS quality improvement, risk evaluation and overall EMS operational initiatives and duties. This is an exempt, non-represented and non-safety position. EXAMPLES OF ESSENTIAL FUNCTIONS The following duties are typical for this classification. Incumbents may not perform all the listed duties and/or may be required to perform additional or different duties from those set forth below, to address District needs and changing business practices. Assesses EMS training needs and requirements for development, delivery, and/or coordination of delivery. This will be accomplished through standard instructional techniques. Instruct and/or coordinate EMS Continuing Education (CE) courses and facilitates compliance with State CE Provider requirements as defined in California Code of Regulations (CCR), Title 22, Chapter 11, Article 6. Instruct, develop, and/or coordinate the development and delivery of the curriculum for the EMS Modules of the Recruit Firefighter Academy, Single-Role Paramedics, Reserve/Volunteer EMS training, and Contra Costa County EMS Training programs. Facilitate and provide administrative support to the District’s Paramedic Provisional Assignment Program, and assist with the development, training, and evaluation of Provisional Paramedic personnel. Instruct, develop, and/or coordinate required annual EMS training, such as Cal OSHA Blood- borne Pathogen and Infection control update training, and EMT-1 and Paramedic skills verification. In conjunction with the Deputy Chief of EMS, the Training Division Battalion Chief, and the EMS Coordinator, facilitate the placement of Paramedic Interns with Paramedic Preceptors, and act as a liaison between District Preceptors and the paramedic training institutions. Accompany Suppression crews to EMS incidents on a periodic basis to directly observe EMS field operations and to evaluate training, technique and equipment needs. Understand NEMSIS and CEMSIS centralized data in conjunction with Image Trend documentation and standards of care for continuous quality improvement and risk evaluation. Proficient in Target Solutions training management and CheckIT systems as a superuser. Facilitate the tracking and management of employees’ EMS certifications. Research and write reports, analyze data, and correspond with regulatory, governmental, and business entities as required. Assist in the development of EMS policies and procedures as required. Participate in establishing and updating standards of patient care, patient care documentation and District policies and procedures for the EMS Division. Perform other related EMS duties as directed. QUALIFICATIONS The EMS Specialist will need to possess the following skills, knowledge, and abilities: Knowledge and comprehension of: Various District and legally required accountability systems. Principles and practices in the development of EMS training processes. Principles and practices related to the instructional methods/delivery of effective employee education and training. Principles and practices of education and public speaking, including the planning, preparation, and evaluation of educational materials and outreach tools. Principles and practices of project management. Basic human anatomy and physiology, medical terminology, techniques, and established analytical processes used in the description and assessment of patient status. Contra Costa County Pre-Hospital Care Policies, and Field Treatment Guidelines. Contra Costa County EMS Administrative Policies. Contra Costa County Licensing and Accreditation Processes. County, state and federal laws, rules, and regulations. Appropriate District policies and procedures. Administrative methods and procedures including material and equipment procurement and acquisition. Ability to: Identify potential problems and/or issues and develop and recommend practical solutions for the Interim EMS Division Chief and EMS Coordinator. Facilitate compliance with District and legally required accountability systems to accommodate timely, consistent, complete, and effective documentation and reporting, as required. Evaluate EMS practices and conduct comparative analysis against industry standards and alternative and/or progressive practices. Observe EMS operations in a field setting, provide constructive verbal or written feedback in order to facilitate supportive employee development. Coordinate, deliver, and evaluate EMS education and training modules. Prepare clear, concise, and accurate written reports and curriculum plans. Represent the District in meetings with the public, and government bodies to promote the District’s EMS program goals. Proficient in data and information retrieval, analysis and planning, records management, status tracking, report and memo writing, time management, and the setting of priorities. Utilize well-developed communication skills, including presentation skills and ability to effectively facilitate training sessions, meetings, and projects. Utilize written skills, including exercising professional use of grammar. Utilize organizational skills with the ability to be flexible and to multi-task. Maintain strict confidentiality relating to compliance standards, patient medical records, employee performance documentation, and testing/evaluation processes. ABOUT THE DISTRICT The San Ramon Valley Fire Protection District is an independent Special District in Contra Costa County responsible for providing a high level of emergency and non-emergency services to the communities it serves. The District's service area encompasses approximately 155 square miles, serving the communities of Alamo, Blackhawk, Danville, Diablo, San Ramon, the southern boundary of Morgan Territory, and the Tassajara Valley. The communities are primarily residential, commercial, office park, and controlled manufacturing, along with wildland areas, protected by nine stations and one volunteer staffed station with 185 employees, and 56 volunteers. Financial oversight and strategic policy direction are provided by an elected 5-member Board of Directors. MINIMUM QUALIFICATIONS EXPERIENCE Five (5) years of full-time employment as an EMT-P. Minimum three (3) years of uninterrupted service within the last five (5) years, working within an EMS delivery organization. EDUCATION Possession of an Associate of Arts/Science Degree from an accredited college or university required; a Bachelor of Arts/Science Degree from an accredited college or university is desirable. CERTIFICATIONS/ACCREDITATION The following certificates are required at the time of appointment: American Heart Association (AHA) Health Care Provider Cardio-Pulmonary Resuscitation CPR AHA Advanced Cardiac Life Support (ACLS); AHA Pediatric Advanced Life Support (PALS) International Trauma Life Support (ITLS) or Pre-Hospital Trauma Life Support (PHTLS). Employees in this classification are required to keep these certifications current as a condition of employment and will remain compliant with all future requirements set forth by the District and/or county, state, and federal regulations. Within six (6) months of appointment, the incumbent will acquire AHA Instructor Certifications for Healthcare Provider Cardio-Pulmonary Resuscitation (CPR), Advanced Cardiac Life Support (ACLS), and Pediatric Advanced Life Support (PALS), in addition to instructor certification for Pre-Hospital Trauma Life Support (PHTLS). Within thirty (30) days of employment will attend the CCC EMS Orientation class and obtain accreditation status to function as an EMT-P in Contra Costa County. REQUIRED LICENSE Possession of a valid California State Paramedic license as an EMT-P with the State of California. Employees in this classification are required to maintain uninterrupted licensure as a condition of employment. Possession of a valid California Driver's License. Maintenance of a valid Class C California Driver's License, including the medical clearance, is required as a condition of employment. HIGHLY DESIRABLE QUALIFICATIONS Valid registered Nurse License Work Experience with EMS transport agency Work Experience with Fire Department or Fire District WORK SCHEDULE This position is an administrative assignment ,40-hour work week, Monday through Friday. Alternate schedules of either four (4) 10-hour days per week (4/10 schedule), or nine (9) 9-hour days over two (2) weeks (9/80 schedule) may be available and would require the approval of the Deputy Chief of EMS. Flexibility with schedule and occasional evening, weekend, and/or holiday work assignments may be necessary. PHYSICAL DEMANDS While performing the duties of this job, the employee is frequently required to use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand, walk, sit, or reach with hands and arms, climb or balance, stoop, kneel, crouch, crawl, jog or run. The employee must occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee must have the ability to: drive vehicles, operate a personal computer, read small print on documents and maps, detect subtle shades of color, hear, and speak well enough to communicate over the telephone, radio and in person. The employee must be physically fit enough to carry EMS equipment as needed, load and unload vehicles, and work outdoors in all types of weather conditions; and possess the stamina to perform administrative functions and meet physical and mental demands of the position. OTHER CHARACTERISTICS: Must be willing and have the ability to work such hours as are necessary to accomplish the job requirements. May be required to attend meetings, seminars, and conferences during or after scheduled work hours and regularly scheduled days off; travel out-of-town or out-of-state for several days at a time; consistently follow through with duties/assignments and work harmoniously with co-workers, the public, and superiors; wear approved uniform; wear appropriate personal protective clothing; report for work on a regular and consistent basis, and maintain an acceptable attendance record in accordance with District policies. APPLICATION PROCESS The information contained herein is subject to change and does not constitute either an expressed or implied contract or offer. Qualified candidates are encouraged to apply. Candidates must apply online through Government Jobs at: https://www.governmentjobs.com/careers/srvfire . The application and required certification documents must be completed and submitted together. Candidates considered for employment will be required to undergo an extensive background investigation, including polygraph, Team test, a psychological evaluation, a thorough medical examination and a pre-employment drug screening. In accordance with the Americans with Disabilities Act, should special accommodations be necessary at any stage of the selection process, please contact the Human Resources Division at (925) 838-5150. The San Ramon Valley Fire Protection District is an equal employment opportunity employer and makes employment decisions based on merit, qualifications and competence. The District does not discriminate on the basis of race (including traits historically associated with race, including but not limited to hair texture and protective hairstyles), sex (including gender, gender identity, gender expression, transgender, pregnancy and breastfeeding), religious creed (including religious dress and grooming), color, national origin, ancestry, physical or mental disability, medical condition, marital status, registered domestic partner status, military or veteran status, sexual orientation (including heterosexuality, homosexuality and bisexuality), age (40 and over), genetic characteristics and information, reproductive health decision-making, or any other basis prohibited by law. Paid compensation is supplemented with an excellent benefitspackage including: Hours: Flexible work schedule. Vacation : Accumulation rate increases with length of service. The initial rate is 10 hours per month. Sick Leave : Accumulated at the rate of 8 hours per month indefinitely during tenure of career. Pension benefits are provided by Contra Costa County Employees' Retirement Association (CCCERA).Eligibility and classificationinto the retirement system will be determined by CCCERA pursuant to the Public Employee's PensionReform Act (PEPRA) guidelines. Should reciprocity with CCCERA be established and entry classifiedas Classic, the retirement benefit will be 2% @ 55. Should entry into the retirement system beclassified as PEPRA, the retirement benefit will be 2.5% @ 67. Medical benefits are provided through CalPERS and include several PPO or HMO options. TheDistrict currently contributes 92% of monthly premiums for employee and dependent medical upto an established cap, and 100% for employee and dependent dental, vision, and EAP insurance, aswell as 100% for life insurance for the employee only. Click HERE for More Information on Benefits available for employees of the San Ramon Valley Fire Protection District
Jul 14, 2024
Full Time
ABOUT THE POSITION ***This is a continuous recruitment*** Recruitment can close at any time. Monthly Pay Steps: Step 1: $9,680.71 Step 2: $ 10,164.75 Step 3: $ 10,672.99 Step 4: $11,206.63 Step 5: $11,766.97 Step 6: $12,355.31 DEFINITION Under the general direction of the Deputy Chief of EMS the direct supervision of the District’s Interim EMS Division Chief, the EMS Specialist is responsible for supporting and assisting the District’s maintenance of EMS service quality through; periodic review of EMS field operations; needs analysis planning and implementation; facilitating compliance with District, Local EMS Agency (LEMSA), State (EMSA) and Federal reporting and standards of care requirements; including but not limited to: capturing and documenting system performance metrics; attending regular meetings with other EMS Division personnel and District staff, CQI stakeholders, and the District’s EMS Committee; supporting the maintenance of Continued Education (CE) units and managing the documentation of required EMS licensing and certifications for all District personnel; in conjunction with Human Resources and other stakeholders, developing, monitoring and evaluating EMS related performance metrics; developing and delivering the District’s American Heart Association and NAEMT required training programs and activities; as appropriate, supporting Suppression Division operations during large scale incidents; oversees all aspects of the EMS Division’s new hire academy and orientation process for Firefighter/Paramedics and Single- Role Paramedics; and performing other duties as assigned. SUPERVISION RECEIVED AND EXERCISED Receives general direction from the Deputy Chief of EMS and direct supervision of the Interim EMS Division Chief. There will be no direct reports assigned to the EMS Specialist. CLASS CHARACTERISTICS The EMS Specialist is a professional, non-safety position responsible for supporting and ensuring that the highest level of emergency care services are delivered by the District. The EMS Specialist will utilize a team/oriented approach to develop and maintain the skills, knowledge, and abilities of EMS personnel in a practical and appropriate manner. This person must also possess the ability to assist with EMS quality improvement, risk evaluation and overall EMS operational initiatives and duties. This is an exempt, non-represented and non-safety position. EXAMPLES OF ESSENTIAL FUNCTIONS The following duties are typical for this classification. Incumbents may not perform all the listed duties and/or may be required to perform additional or different duties from those set forth below, to address District needs and changing business practices. Assesses EMS training needs and requirements for development, delivery, and/or coordination of delivery. This will be accomplished through standard instructional techniques. Instruct and/or coordinate EMS Continuing Education (CE) courses and facilitates compliance with State CE Provider requirements as defined in California Code of Regulations (CCR), Title 22, Chapter 11, Article 6. Instruct, develop, and/or coordinate the development and delivery of the curriculum for the EMS Modules of the Recruit Firefighter Academy, Single-Role Paramedics, Reserve/Volunteer EMS training, and Contra Costa County EMS Training programs. Facilitate and provide administrative support to the District’s Paramedic Provisional Assignment Program, and assist with the development, training, and evaluation of Provisional Paramedic personnel. Instruct, develop, and/or coordinate required annual EMS training, such as Cal OSHA Blood- borne Pathogen and Infection control update training, and EMT-1 and Paramedic skills verification. In conjunction with the Deputy Chief of EMS, the Training Division Battalion Chief, and the EMS Coordinator, facilitate the placement of Paramedic Interns with Paramedic Preceptors, and act as a liaison between District Preceptors and the paramedic training institutions. Accompany Suppression crews to EMS incidents on a periodic basis to directly observe EMS field operations and to evaluate training, technique and equipment needs. Understand NEMSIS and CEMSIS centralized data in conjunction with Image Trend documentation and standards of care for continuous quality improvement and risk evaluation. Proficient in Target Solutions training management and CheckIT systems as a superuser. Facilitate the tracking and management of employees’ EMS certifications. Research and write reports, analyze data, and correspond with regulatory, governmental, and business entities as required. Assist in the development of EMS policies and procedures as required. Participate in establishing and updating standards of patient care, patient care documentation and District policies and procedures for the EMS Division. Perform other related EMS duties as directed. QUALIFICATIONS The EMS Specialist will need to possess the following skills, knowledge, and abilities: Knowledge and comprehension of: Various District and legally required accountability systems. Principles and practices in the development of EMS training processes. Principles and practices related to the instructional methods/delivery of effective employee education and training. Principles and practices of education and public speaking, including the planning, preparation, and evaluation of educational materials and outreach tools. Principles and practices of project management. Basic human anatomy and physiology, medical terminology, techniques, and established analytical processes used in the description and assessment of patient status. Contra Costa County Pre-Hospital Care Policies, and Field Treatment Guidelines. Contra Costa County EMS Administrative Policies. Contra Costa County Licensing and Accreditation Processes. County, state and federal laws, rules, and regulations. Appropriate District policies and procedures. Administrative methods and procedures including material and equipment procurement and acquisition. Ability to: Identify potential problems and/or issues and develop and recommend practical solutions for the Interim EMS Division Chief and EMS Coordinator. Facilitate compliance with District and legally required accountability systems to accommodate timely, consistent, complete, and effective documentation and reporting, as required. Evaluate EMS practices and conduct comparative analysis against industry standards and alternative and/or progressive practices. Observe EMS operations in a field setting, provide constructive verbal or written feedback in order to facilitate supportive employee development. Coordinate, deliver, and evaluate EMS education and training modules. Prepare clear, concise, and accurate written reports and curriculum plans. Represent the District in meetings with the public, and government bodies to promote the District’s EMS program goals. Proficient in data and information retrieval, analysis and planning, records management, status tracking, report and memo writing, time management, and the setting of priorities. Utilize well-developed communication skills, including presentation skills and ability to effectively facilitate training sessions, meetings, and projects. Utilize written skills, including exercising professional use of grammar. Utilize organizational skills with the ability to be flexible and to multi-task. Maintain strict confidentiality relating to compliance standards, patient medical records, employee performance documentation, and testing/evaluation processes. ABOUT THE DISTRICT The San Ramon Valley Fire Protection District is an independent Special District in Contra Costa County responsible for providing a high level of emergency and non-emergency services to the communities it serves. The District's service area encompasses approximately 155 square miles, serving the communities of Alamo, Blackhawk, Danville, Diablo, San Ramon, the southern boundary of Morgan Territory, and the Tassajara Valley. The communities are primarily residential, commercial, office park, and controlled manufacturing, along with wildland areas, protected by nine stations and one volunteer staffed station with 185 employees, and 56 volunteers. Financial oversight and strategic policy direction are provided by an elected 5-member Board of Directors. MINIMUM QUALIFICATIONS EXPERIENCE Five (5) years of full-time employment as an EMT-P. Minimum three (3) years of uninterrupted service within the last five (5) years, working within an EMS delivery organization. EDUCATION Possession of an Associate of Arts/Science Degree from an accredited college or university required; a Bachelor of Arts/Science Degree from an accredited college or university is desirable. CERTIFICATIONS/ACCREDITATION The following certificates are required at the time of appointment: American Heart Association (AHA) Health Care Provider Cardio-Pulmonary Resuscitation CPR AHA Advanced Cardiac Life Support (ACLS); AHA Pediatric Advanced Life Support (PALS) International Trauma Life Support (ITLS) or Pre-Hospital Trauma Life Support (PHTLS). Employees in this classification are required to keep these certifications current as a condition of employment and will remain compliant with all future requirements set forth by the District and/or county, state, and federal regulations. Within six (6) months of appointment, the incumbent will acquire AHA Instructor Certifications for Healthcare Provider Cardio-Pulmonary Resuscitation (CPR), Advanced Cardiac Life Support (ACLS), and Pediatric Advanced Life Support (PALS), in addition to instructor certification for Pre-Hospital Trauma Life Support (PHTLS). Within thirty (30) days of employment will attend the CCC EMS Orientation class and obtain accreditation status to function as an EMT-P in Contra Costa County. REQUIRED LICENSE Possession of a valid California State Paramedic license as an EMT-P with the State of California. Employees in this classification are required to maintain uninterrupted licensure as a condition of employment. Possession of a valid California Driver's License. Maintenance of a valid Class C California Driver's License, including the medical clearance, is required as a condition of employment. HIGHLY DESIRABLE QUALIFICATIONS Valid registered Nurse License Work Experience with EMS transport agency Work Experience with Fire Department or Fire District WORK SCHEDULE This position is an administrative assignment ,40-hour work week, Monday through Friday. Alternate schedules of either four (4) 10-hour days per week (4/10 schedule), or nine (9) 9-hour days over two (2) weeks (9/80 schedule) may be available and would require the approval of the Deputy Chief of EMS. Flexibility with schedule and occasional evening, weekend, and/or holiday work assignments may be necessary. PHYSICAL DEMANDS While performing the duties of this job, the employee is frequently required to use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand, walk, sit, or reach with hands and arms, climb or balance, stoop, kneel, crouch, crawl, jog or run. The employee must occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee must have the ability to: drive vehicles, operate a personal computer, read small print on documents and maps, detect subtle shades of color, hear, and speak well enough to communicate over the telephone, radio and in person. The employee must be physically fit enough to carry EMS equipment as needed, load and unload vehicles, and work outdoors in all types of weather conditions; and possess the stamina to perform administrative functions and meet physical and mental demands of the position. OTHER CHARACTERISTICS: Must be willing and have the ability to work such hours as are necessary to accomplish the job requirements. May be required to attend meetings, seminars, and conferences during or after scheduled work hours and regularly scheduled days off; travel out-of-town or out-of-state for several days at a time; consistently follow through with duties/assignments and work harmoniously with co-workers, the public, and superiors; wear approved uniform; wear appropriate personal protective clothing; report for work on a regular and consistent basis, and maintain an acceptable attendance record in accordance with District policies. APPLICATION PROCESS The information contained herein is subject to change and does not constitute either an expressed or implied contract or offer. Qualified candidates are encouraged to apply. Candidates must apply online through Government Jobs at: https://www.governmentjobs.com/careers/srvfire . The application and required certification documents must be completed and submitted together. Candidates considered for employment will be required to undergo an extensive background investigation, including polygraph, Team test, a psychological evaluation, a thorough medical examination and a pre-employment drug screening. In accordance with the Americans with Disabilities Act, should special accommodations be necessary at any stage of the selection process, please contact the Human Resources Division at (925) 838-5150. The San Ramon Valley Fire Protection District is an equal employment opportunity employer and makes employment decisions based on merit, qualifications and competence. The District does not discriminate on the basis of race (including traits historically associated with race, including but not limited to hair texture and protective hairstyles), sex (including gender, gender identity, gender expression, transgender, pregnancy and breastfeeding), religious creed (including religious dress and grooming), color, national origin, ancestry, physical or mental disability, medical condition, marital status, registered domestic partner status, military or veteran status, sexual orientation (including heterosexuality, homosexuality and bisexuality), age (40 and over), genetic characteristics and information, reproductive health decision-making, or any other basis prohibited by law. Paid compensation is supplemented with an excellent benefitspackage including: Hours: Flexible work schedule. Vacation : Accumulation rate increases with length of service. The initial rate is 10 hours per month. Sick Leave : Accumulated at the rate of 8 hours per month indefinitely during tenure of career. Pension benefits are provided by Contra Costa County Employees' Retirement Association (CCCERA).Eligibility and classificationinto the retirement system will be determined by CCCERA pursuant to the Public Employee's PensionReform Act (PEPRA) guidelines. Should reciprocity with CCCERA be established and entry classifiedas Classic, the retirement benefit will be 2% @ 55. Should entry into the retirement system beclassified as PEPRA, the retirement benefit will be 2.5% @ 67. Medical benefits are provided through CalPERS and include several PPO or HMO options. TheDistrict currently contributes 92% of monthly premiums for employee and dependent medical upto an established cap, and 100% for employee and dependent dental, vision, and EAP insurance, aswell as 100% for life insurance for the employee only. Click HERE for More Information on Benefits available for employees of the San Ramon Valley Fire Protection District
PLACER COUNTY, CA
Auburn, California, United States
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . This recruitment will be used to fill vacancies in the South Placer and Auburn areas. This continuous recruitment will remain open until the final filing date. The eligible list established from this continuous recruitment will expire by the end of the calendar year. Applicants will be eligible to reapply and take an examination if a new recruitment opens the following calendar year. To be considered for the next round of screening in this recruitment, please submit your application materials by October 16, 2024, at 8:00pm. POSITION INFORMATION The current vacancies are in the Health and Human Services Department - Human Services Division and the eligible list established from this recruitment will be used to fill positions in eligibility programs such as CalFresh, CalWORKs, Medi-Cal, and Veterans Services. This list may also be used to fill positions in other divisions as vacancies arise. Bilingual skills in Spanish and/or Russian are preferred, but not required for the current vacancies. This recruitment may be used to fill both permanent and temporary/extra help vacancies as they are available. *Temporary/Extra-help assignments are limited to 28 hours per week with a cap of 999 hours or 960 hours for CalPERS retired annuitants in a fiscal year and are not eligible for benefits. Extra-help appointments made from this eligible list may transition to permanent status, should vacancies arise. BENEFITS Placer County offers a comprehensive benefits package to employees, including: Holidays: 14 paid holidays per year, 2 of which are floating holidays* Vacation leave: 10 days/year with ability to accrue 25 days/year Sick leave: 12 days/year* Cafeteria plan: 6% of employee’s salary will be contributed towards employee to use towards 401(k), dependent care, medical co-insurance, or cash Medical, dental, and vision insurance available for employees and dependents $50,000 life insurance policy at no cost to employee CalPERS retirement plans Retiree medical insurance Deferred compensation Education allowance: up to $1,200 per year Bilingual incentive: incumbents may be eligible for bilingual incentive pay depending upon operational needs and certification of proficiency. *Amounts will be prorated for part-time employees and employees hired after the first of the year. The information above represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire about the most current benefit package during hiring interviews or by contacting the Human Resources Department. For a detailed listing of benefits, please click here to view General benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To learn about determining eligibility for, or continuation of, designated and specialized client services programs and their respective benefits; to provide administrative support for designated program operations and the provision of services; to track and monitor the continuing quality of services provided and client needs to ensure compliance with program guidelines and regulations; and to function as an integral and supportive member of assigned departmental and multi-disciplinary team(s). DISTINGUISHING CHARACTERISTICS This is the training level classification in the Eligibility Specialist series established to qualify incumbents in the training and experience requirements to become an Eligibility Specialist I. This class is distinguished from the Entry level in the series in that Trainees may have limited or no directly related work experience and are not assigned the full scope of Entry level duties. Job duties at the Trainee level include classroom and on-the-job training where the emphasis is on learning the basic regulatory and statutory requirements of multiple client services programs. Employees work under guidance and direction to complete initial case functions as they continue to learn procedures, complex regulations, and acquire the ability to apply the regulations during the training period. Trainees are given the opportunity to perform increasing levels of eligibility determination to prepare them for the duties assigned to the entry-level Eligibility Specialist I classification. Since this is a training class, employees are expected to successfully complete all training requirements within a period not to exceed twelve (12) months, at which time they will be eligible to non-competitively promote into the Eligibility Specialist I classification. Failure to successfully complete training as prescribed will result in termination. SUPERVISION RECEIVED AND EXERCISED Receives immediate supervision from supervisory or management staff and may receive technical and functional supervision from an Eligibility Specialist - Senior. EXAMPLES OF ESSENTIAL DUTIES Interview applicants and participants in designated client services programs and services; assist applicants in the completion of appropriate applications, financial disclosures, and declaration forms necessary to process applications; determine and request necessary verification and data to accurately evaluate the applicant or client’s eligibility and determine applicant’s/participant’s eligibility for designated program(s). Interpret and explain designated program(s) regulations, obligations, procedures, and other pertinent information on an individual basis, in person, by telephone, or in group settings to applicants, participants, and the general public. Educate, recommend, and determine initial and continuing eligibility in accordance with established procedures for various assigned programs including verification of reported information and of benefits provided by other jurisdictions; screen applicants/participants to determine eligibility for expedited, expanded, and/or modified services. Maintain appropriate and accurate case records, documentation, and files, including performing data entry into automated record systems; monitor and follow-up on due dates; prepare and maintain other documents associated with designated program area(s) and related reporting requirements. Recognize the need for and provide referrals to other client services and/or community resources/agencies to assist applicants/participants in identifying and utilizing the resources and services available; establish and maintain liaison with local private and public resources to provide continuity of services and awareness of designated program area(s). Assist in conducting program orientation and/or information sessions for clients, applicants, vendors, contractors, landlords, employers, and the general public to disseminate accurate information regarding assigned program area(s) and pertinent criteria, regulations, and guidelines. Perform specialized functions and tasks in support of assigned program(s) such as processing claims for reimbursement of tenant damages; prepare lease/contract documents; learn how to issue certificates, overpayments, vouchers, and checks and make referrals to fraud investigations as necessary; assist with surveys and/or field housing quality inspections relative to compliance standards. Recommend appropriate determinations according to established criteria and assigned program’s regulations; perform calculations to verify mathematical and financial data; initiate appropriate process according to determination. When assigned to the WIC program, conduct nutritional and related classes under the direction of a Nutritionist, including determining nutritional goals according to established criteria, and collecting, documenting, and evaluating clinical and dietary information. Assist with troubleshooting and the resolving system issues and inconsistencies in information as it relates to the various automated systems used for generating eligibility determinations. Perform a variety of administrative support and clerical duties related to assigned program activities to include filing, maintaining records and statistics, word processing, and answering the telephones. Build and maintain positive working relationships with co-workers, other County employees, community agencies and resources, and the public utilizing principles of effective customer service. Perform related duties as assigned. WORKING CONDITIONS Work is typically performed in an indoor office environment and controlled temperature conditions. Position may require travel to and from other locations in a variety of outdoor weather conditions. MINIMUM QUALIFICATIONS Experience and Training: Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Education and Experience: Equivalent to the completion of twelfth grade. AND Six (6) months of clerical experience that includes substantial public contact. OR Completion of the equivalent of fifteen (15) semester units in social services, sociology, social work, psychology, behavioral science, business or public administration, or a related field from an accredited college or university. Required License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Techniques of interviewing and information gathering, and record keeping practices. Modern office procedures, methods, and computer hardware and software and its applications. English usage, spelling, grammar, and punctuation. Basic mathematical calculations. Ability to: Learn, retain, and understand program information; intermittently analyze work papers; identify and interpret technical and numerical information; explain designated and specific regulations and procedures to clients and the general public. On a continuous basis, sit at a desk for long periods of time; intermittently walk, stand, bend, climb, squat, twist, and reach while retrieving or returning files or making field visits. Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; see with sufficient acuity to read characters on computer screen; hear and speak with sufficient acuity to communicate with clients; and lift moderate weight. Learn to apply the policies, procedures, and programs of the Health and Human Services Department. Learn to apply the laws, rules, and regulations governing eligibility for multiple public assistance programs. Learn to make referrals to appropriate agencies and programs. Learn to detect and evaluate potential fraudulent situations. Make rapid and accurate arithmetic calculations including addition, subtraction, multiplication, and division. Maintain strict confidentiality. Work with various cultural and ethnic groups in a tactful and effective manner. Learn to plan and prioritize a caseload to ensure work is completed in accordance with regulations relating to eligibility and timeliness. Follow written and oral direction and instructions. Obtain information through interview; work fairly and courteously with the public; handle multiple case assignments; and work effectively with interruptions. Analyze situations quickly and objectively and determine proper course of action within established guidelines and parameters. Use a computer and related software applications. Use modern office equipment, such as a calculator, telephone, facsimile machine, and photocopy machine. Type at a speed necessary for successful job performance. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the performance of required duties. SELECTION PROCEDURE Online Examination (100%) After the posted filing deadline, qualified candidates will receive a notification via email when the examination is available. The online examination may include multiple choice, true/false, fill-in, matching, and/or essay type questions directly related to the required knowledge and abilities for this classification. Note: Candidates will have approximately three (3) calendar days from the date of notification to complete the online examination. Only one attempt will be permitted. The online examination has been tentatively scheduled for the following dates: Week of May 6, 2024 Week of July 15, 2024 Week of September 9, 2024 Week of November 4, 2024 MISCELLANEOUS INFORMATION Length of Probation: This classification serves at the pleasure of the Appointing Authority and has no specific term and no right to continuous employment. Bargaining Unit: General CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Janine Martindale, Administrative Technician, at jmartind@placer.ca.gov or (530) 889-4083. Closing Date/Time: 10/16/2024 8:00:00 PM
Jul 14, 2024
Full Time
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . This recruitment will be used to fill vacancies in the South Placer and Auburn areas. This continuous recruitment will remain open until the final filing date. The eligible list established from this continuous recruitment will expire by the end of the calendar year. Applicants will be eligible to reapply and take an examination if a new recruitment opens the following calendar year. To be considered for the next round of screening in this recruitment, please submit your application materials by October 16, 2024, at 8:00pm. POSITION INFORMATION The current vacancies are in the Health and Human Services Department - Human Services Division and the eligible list established from this recruitment will be used to fill positions in eligibility programs such as CalFresh, CalWORKs, Medi-Cal, and Veterans Services. This list may also be used to fill positions in other divisions as vacancies arise. Bilingual skills in Spanish and/or Russian are preferred, but not required for the current vacancies. This recruitment may be used to fill both permanent and temporary/extra help vacancies as they are available. *Temporary/Extra-help assignments are limited to 28 hours per week with a cap of 999 hours or 960 hours for CalPERS retired annuitants in a fiscal year and are not eligible for benefits. Extra-help appointments made from this eligible list may transition to permanent status, should vacancies arise. BENEFITS Placer County offers a comprehensive benefits package to employees, including: Holidays: 14 paid holidays per year, 2 of which are floating holidays* Vacation leave: 10 days/year with ability to accrue 25 days/year Sick leave: 12 days/year* Cafeteria plan: 6% of employee’s salary will be contributed towards employee to use towards 401(k), dependent care, medical co-insurance, or cash Medical, dental, and vision insurance available for employees and dependents $50,000 life insurance policy at no cost to employee CalPERS retirement plans Retiree medical insurance Deferred compensation Education allowance: up to $1,200 per year Bilingual incentive: incumbents may be eligible for bilingual incentive pay depending upon operational needs and certification of proficiency. *Amounts will be prorated for part-time employees and employees hired after the first of the year. The information above represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire about the most current benefit package during hiring interviews or by contacting the Human Resources Department. For a detailed listing of benefits, please click here to view General benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To learn about determining eligibility for, or continuation of, designated and specialized client services programs and their respective benefits; to provide administrative support for designated program operations and the provision of services; to track and monitor the continuing quality of services provided and client needs to ensure compliance with program guidelines and regulations; and to function as an integral and supportive member of assigned departmental and multi-disciplinary team(s). DISTINGUISHING CHARACTERISTICS This is the training level classification in the Eligibility Specialist series established to qualify incumbents in the training and experience requirements to become an Eligibility Specialist I. This class is distinguished from the Entry level in the series in that Trainees may have limited or no directly related work experience and are not assigned the full scope of Entry level duties. Job duties at the Trainee level include classroom and on-the-job training where the emphasis is on learning the basic regulatory and statutory requirements of multiple client services programs. Employees work under guidance and direction to complete initial case functions as they continue to learn procedures, complex regulations, and acquire the ability to apply the regulations during the training period. Trainees are given the opportunity to perform increasing levels of eligibility determination to prepare them for the duties assigned to the entry-level Eligibility Specialist I classification. Since this is a training class, employees are expected to successfully complete all training requirements within a period not to exceed twelve (12) months, at which time they will be eligible to non-competitively promote into the Eligibility Specialist I classification. Failure to successfully complete training as prescribed will result in termination. SUPERVISION RECEIVED AND EXERCISED Receives immediate supervision from supervisory or management staff and may receive technical and functional supervision from an Eligibility Specialist - Senior. EXAMPLES OF ESSENTIAL DUTIES Interview applicants and participants in designated client services programs and services; assist applicants in the completion of appropriate applications, financial disclosures, and declaration forms necessary to process applications; determine and request necessary verification and data to accurately evaluate the applicant or client’s eligibility and determine applicant’s/participant’s eligibility for designated program(s). Interpret and explain designated program(s) regulations, obligations, procedures, and other pertinent information on an individual basis, in person, by telephone, or in group settings to applicants, participants, and the general public. Educate, recommend, and determine initial and continuing eligibility in accordance with established procedures for various assigned programs including verification of reported information and of benefits provided by other jurisdictions; screen applicants/participants to determine eligibility for expedited, expanded, and/or modified services. Maintain appropriate and accurate case records, documentation, and files, including performing data entry into automated record systems; monitor and follow-up on due dates; prepare and maintain other documents associated with designated program area(s) and related reporting requirements. Recognize the need for and provide referrals to other client services and/or community resources/agencies to assist applicants/participants in identifying and utilizing the resources and services available; establish and maintain liaison with local private and public resources to provide continuity of services and awareness of designated program area(s). Assist in conducting program orientation and/or information sessions for clients, applicants, vendors, contractors, landlords, employers, and the general public to disseminate accurate information regarding assigned program area(s) and pertinent criteria, regulations, and guidelines. Perform specialized functions and tasks in support of assigned program(s) such as processing claims for reimbursement of tenant damages; prepare lease/contract documents; learn how to issue certificates, overpayments, vouchers, and checks and make referrals to fraud investigations as necessary; assist with surveys and/or field housing quality inspections relative to compliance standards. Recommend appropriate determinations according to established criteria and assigned program’s regulations; perform calculations to verify mathematical and financial data; initiate appropriate process according to determination. When assigned to the WIC program, conduct nutritional and related classes under the direction of a Nutritionist, including determining nutritional goals according to established criteria, and collecting, documenting, and evaluating clinical and dietary information. Assist with troubleshooting and the resolving system issues and inconsistencies in information as it relates to the various automated systems used for generating eligibility determinations. Perform a variety of administrative support and clerical duties related to assigned program activities to include filing, maintaining records and statistics, word processing, and answering the telephones. Build and maintain positive working relationships with co-workers, other County employees, community agencies and resources, and the public utilizing principles of effective customer service. Perform related duties as assigned. WORKING CONDITIONS Work is typically performed in an indoor office environment and controlled temperature conditions. Position may require travel to and from other locations in a variety of outdoor weather conditions. MINIMUM QUALIFICATIONS Experience and Training: Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Education and Experience: Equivalent to the completion of twelfth grade. AND Six (6) months of clerical experience that includes substantial public contact. OR Completion of the equivalent of fifteen (15) semester units in social services, sociology, social work, psychology, behavioral science, business or public administration, or a related field from an accredited college or university. Required License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Techniques of interviewing and information gathering, and record keeping practices. Modern office procedures, methods, and computer hardware and software and its applications. English usage, spelling, grammar, and punctuation. Basic mathematical calculations. Ability to: Learn, retain, and understand program information; intermittently analyze work papers; identify and interpret technical and numerical information; explain designated and specific regulations and procedures to clients and the general public. On a continuous basis, sit at a desk for long periods of time; intermittently walk, stand, bend, climb, squat, twist, and reach while retrieving or returning files or making field visits. Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; see with sufficient acuity to read characters on computer screen; hear and speak with sufficient acuity to communicate with clients; and lift moderate weight. Learn to apply the policies, procedures, and programs of the Health and Human Services Department. Learn to apply the laws, rules, and regulations governing eligibility for multiple public assistance programs. Learn to make referrals to appropriate agencies and programs. Learn to detect and evaluate potential fraudulent situations. Make rapid and accurate arithmetic calculations including addition, subtraction, multiplication, and division. Maintain strict confidentiality. Work with various cultural and ethnic groups in a tactful and effective manner. Learn to plan and prioritize a caseload to ensure work is completed in accordance with regulations relating to eligibility and timeliness. Follow written and oral direction and instructions. Obtain information through interview; work fairly and courteously with the public; handle multiple case assignments; and work effectively with interruptions. Analyze situations quickly and objectively and determine proper course of action within established guidelines and parameters. Use a computer and related software applications. Use modern office equipment, such as a calculator, telephone, facsimile machine, and photocopy machine. Type at a speed necessary for successful job performance. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the performance of required duties. SELECTION PROCEDURE Online Examination (100%) After the posted filing deadline, qualified candidates will receive a notification via email when the examination is available. The online examination may include multiple choice, true/false, fill-in, matching, and/or essay type questions directly related to the required knowledge and abilities for this classification. Note: Candidates will have approximately three (3) calendar days from the date of notification to complete the online examination. Only one attempt will be permitted. The online examination has been tentatively scheduled for the following dates: Week of May 6, 2024 Week of July 15, 2024 Week of September 9, 2024 Week of November 4, 2024 MISCELLANEOUS INFORMATION Length of Probation: This classification serves at the pleasure of the Appointing Authority and has no specific term and no right to continuous employment. Bargaining Unit: General CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Janine Martindale, Administrative Technician, at jmartind@placer.ca.gov or (530) 889-4083. Closing Date/Time: 10/16/2024 8:00:00 PM
CITY OF RIVERSIDE, CA
Riverside, California, United States
The Position The City of Riverside is accepting applications for the position of Senior Office Specialist to fill a vacancy in the Police Department. The eligibility list established will be used to fill the current vacancy and any upcoming vacancies within this classification for up to six (6) months. SUCCESSFUL CANDIDATES MUST PASS A THOROUGH BACKGROUND INVESTIGATION PRIOR TO APPOINTMENT. Senior Office Specialist performs a variety of office and administrative support duties at various skill and ability levels, depending on the duties associated with the position to which assigned, including assuming responsibility for seeing that work of subordinates meets with appropriate standards, explaining policies, procedures, rules and regulations; and specialized work requiring extensive experience, knowledge of the technical subject matter, and functions of a work program. Employees at this level are required to be fully trained in all procedures related to assigned area of responsibility and to exercise independent judgment and discretion. Work Performed Duties may include, but are not limited to, the following: Perform a wide variety of administrative support work including word processing, proofreading, filing, checking, and recording information on records. Serve as receptionist, answering the telephone, screening calls and visitors, referring inquiries as appropriate, and assisting the general public, giving information as required. Keyboard a variety of documents including letters, memorandums, agendas, financial reports, minutes, or other materials from oral direction, rough draft, copy, notes, or transcribing machine recordings. Operate a variety of office equipment to carry out assigned administrative support functions. Check, maintain, and tabulate statistical data and records. Process and maintain personnel and payroll records and forms of departmental/divisional personnel. Sort, code, scan, and file correspondence, vouchers, forms, documents, and other materials numerically, alphabetically or by other predetermined classification. Check records and papers for grammatical and arithmetic accuracy, completeness, and compliance with established standards and procedures. Maintain sections of a central records system; enter or extract information on or from records. Utilize computer and computer devices to carry out assigned administrative support functions. Sort and deliver mail. Participate in the work of an office unit. Compile information, data, and materials, and assist in the preparation of a variety of narrative, financial, and statistical reports. Apply departmental policies and procedures in determining completeness of applications, records, and reports; provide routine information and forms to the public; collect and process appropriate information and forms. Respond to routine complaints and request for information. Contact the public and outside agencies in acquiring and providing information and making referrals. Develop and/or maintain sections of a central records system; enter or extract information on or from records. Maintain records and compile detailed and complex information, data, and materials and assist in the preparation of a variety of narrative, financial, budgetary, and statistical reports. Assist in the development of departmental policies, procedures, and forms in determining completeness of applications, records, and reports. Respond to complaints and request for information that involve searching for and abstracting data and providing detailed explanation of policies and procedures. Serve as support staff to Boards or Commissions by taking minutes, preparing information packets, and coordinating meeting times and locations. Order necessary office supplies. Coordinate travel arrangements. Distribute and reconcile office petty cash. Train clerical staff in office/desk procedures. Qualifications Recruitment Guidelines: Education: High School graduation or satisfactory equivalent (GED). Experience: Three years of general administrative support experience. Highly Desirable Qualifications: Assist with the management of social media accounts by: Manage the department's presence across multiple social media platforms (Facebook, Instagram, X, TikTok) Create, curate, and manage professional content in order to drive engagement and awareness Monitor comments and interact with the social media community Necessary Special Requirements: Possession of, or ability to obtain, an appropriate, valid, Class "C" California Motor Vehicle Operator's license. Demonstrated proficiency at an intermediate level in Microsoft Word. Positions assigned to the Police Department, must pass a thorough and extensive police background prior to appointment. Selection Process DOCUMENTS REQUIRED AT THE TIME OF APPLICATION: 1) Completed On-line Employment Application 2) Completed Supplemental Questionnaire For directions on attaching a document to an On-line Employment Application, or General Information on completing your On-line Application, CLICK (Application Guide). IMPORTANT INFORMATION ON SCHEDULING ASSESSMENTS: If you are selected to move forward in the assessment process, you may be required to self-schedule your appointment. You will be notified via email of your status and provided with self-scheduling instructions. Please check your email regularly following the closing date of this recruitment. The selection process will begin with an employment application package screening, with the best qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. Those who successfully complete the selection process will be placed on the eligibility list for this classification. IMPORTANT: Appointment is subject to successful completion of an in-depth pre-employment background investigation, medical/physical examination, and drug and alcohol test; and will be subject to polygraph examination, and/or psychological examination As part of the background investigation, all claims of education and experience made in the employment application process, as well as other information submitted, will be verified. It is the responsibility of candidates with a disability requiring accommodation in the assessment process to contact the Human Resources Department in writing to request such accommodation prior to the closing date of this recruitment. NOTE : The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. Candidates may reapply when there is a posting to establish an eligibility list. EDUCATIONAL REQUIREMENTS: Proof of education listed in your application will be requested at the time of conditional offer. Acceptable documentation consists of transcripts or degree, if applicable, by the accredited U.S. college or university. Education obtained outside the United States (US) require one of the following options: An equivalency statement from an evaluation company certified by the National Association of Credential Evaluation Services (NACES) at http://www.naces.org/members.html or the Association of International Credential Evaluators Inc. (AICE) at http://aice-eval.org/members/ .An advanced-level degree from an accredited US college or university. All applicants will be notified via e-mail or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement. THE PROVISIONS OF THIS JOB ANNOUNCEMENT DO NOT CONSTITUTE AN EXPRESSED OR IMPLIED CONTRACT. Level I include Para-Professional and Supervisory classifications (Non-exempt). The City offers an attractive benefits package, the central provisions of which are as follows: Retirement for Classic Members - For employees hired after 1/1/2013 who are CLASSIC MEMBERS of California Public Employees' Retirement System (CalPERS) or a reciprocal agency as of 12/31/12 and have not been separated from service from such agency for six months or more, the retirement benefit shall be 2.7 % @ age 55; 3 year final compensation. The required employee contribution is 8%. The City does not participate in Social Security; thus, employees do not bear this additional 6.2% expense. Retirement for New Members - For employees hired 1/1/2013 or later and who ARE NOT a member of the California Public Employees' Retirement System (CalPERS) or a reciprocal agency as of 12/31/12, or those who have been separated from a public agency which contracts with CalPERS or a reciprocal agency for six months or more, the retirement benefit shall be 2% at age 62; 3 year final compensation.The required employee contribution is 50% of the normal cost and is subject to change per CalPERS every fiscal year. The City does not participate in Social Security; thus, employees do not bear this additional 6.2% expense. Health Insurance - The City offerssix health insurance plans and contributes up to $1,516 per month for HMO plans(family coverage). Dental Insurance - The City provides three dental insurance plans and contributes up to $45 per month. Vision Insurance - The City provides vision coverage through Vision Service Plan (VSP) for employees and their dependents that are enrolled in medical coverage. Life Insurance - The City provides and pays for term life insurance with accidental death and dismemberment equal to two times the annual salary rounded to the next highest $1,000 (up to $700k) plus AD&D. Additional Life Insurance is available and voluntary for employee and eligible dependents (up to $300k). Deferred Compensation - The City contributes $100per month with a minimum employee contribution of $12.50 per check. Participation in the deferred compensation plan is optional. Leave Benefits - Includes all the typical vacation leave, sick leave, bereavement leave, and holiday benefits. Flexible Spending Account - The City offers a Health Care and Dependent Care Flexible Spending Plan for optional participation. Long Term Disability - The City offers optional enrollment in the Long Term Disability Plan. LegalEase Plan - Optional legal services plan for employees and eligible dependents. Critical Illness Plan - Optional critical illness insurance plan for employees and eligible dependents. Vacation Accrual - 0-9 yrs = 128 hrs., 10+ yrs = 168 hrs. For additional benefits information, please visit the following page: https://www.riversideca.gov/human/employee-hub/benefits/ about-1 For part-time, benefitted positions the insurance and other benefits (leave accruals, holidays, etc.) are pro-rated based on ½ or ¾ time status. Closing Date/Time: 9/25/2024 11:59 PM Pacific
Sep 20, 2024
Full Time
The Position The City of Riverside is accepting applications for the position of Senior Office Specialist to fill a vacancy in the Police Department. The eligibility list established will be used to fill the current vacancy and any upcoming vacancies within this classification for up to six (6) months. SUCCESSFUL CANDIDATES MUST PASS A THOROUGH BACKGROUND INVESTIGATION PRIOR TO APPOINTMENT. Senior Office Specialist performs a variety of office and administrative support duties at various skill and ability levels, depending on the duties associated with the position to which assigned, including assuming responsibility for seeing that work of subordinates meets with appropriate standards, explaining policies, procedures, rules and regulations; and specialized work requiring extensive experience, knowledge of the technical subject matter, and functions of a work program. Employees at this level are required to be fully trained in all procedures related to assigned area of responsibility and to exercise independent judgment and discretion. Work Performed Duties may include, but are not limited to, the following: Perform a wide variety of administrative support work including word processing, proofreading, filing, checking, and recording information on records. Serve as receptionist, answering the telephone, screening calls and visitors, referring inquiries as appropriate, and assisting the general public, giving information as required. Keyboard a variety of documents including letters, memorandums, agendas, financial reports, minutes, or other materials from oral direction, rough draft, copy, notes, or transcribing machine recordings. Operate a variety of office equipment to carry out assigned administrative support functions. Check, maintain, and tabulate statistical data and records. Process and maintain personnel and payroll records and forms of departmental/divisional personnel. Sort, code, scan, and file correspondence, vouchers, forms, documents, and other materials numerically, alphabetically or by other predetermined classification. Check records and papers for grammatical and arithmetic accuracy, completeness, and compliance with established standards and procedures. Maintain sections of a central records system; enter or extract information on or from records. Utilize computer and computer devices to carry out assigned administrative support functions. Sort and deliver mail. Participate in the work of an office unit. Compile information, data, and materials, and assist in the preparation of a variety of narrative, financial, and statistical reports. Apply departmental policies and procedures in determining completeness of applications, records, and reports; provide routine information and forms to the public; collect and process appropriate information and forms. Respond to routine complaints and request for information. Contact the public and outside agencies in acquiring and providing information and making referrals. Develop and/or maintain sections of a central records system; enter or extract information on or from records. Maintain records and compile detailed and complex information, data, and materials and assist in the preparation of a variety of narrative, financial, budgetary, and statistical reports. Assist in the development of departmental policies, procedures, and forms in determining completeness of applications, records, and reports. Respond to complaints and request for information that involve searching for and abstracting data and providing detailed explanation of policies and procedures. Serve as support staff to Boards or Commissions by taking minutes, preparing information packets, and coordinating meeting times and locations. Order necessary office supplies. Coordinate travel arrangements. Distribute and reconcile office petty cash. Train clerical staff in office/desk procedures. Qualifications Recruitment Guidelines: Education: High School graduation or satisfactory equivalent (GED). Experience: Three years of general administrative support experience. Highly Desirable Qualifications: Assist with the management of social media accounts by: Manage the department's presence across multiple social media platforms (Facebook, Instagram, X, TikTok) Create, curate, and manage professional content in order to drive engagement and awareness Monitor comments and interact with the social media community Necessary Special Requirements: Possession of, or ability to obtain, an appropriate, valid, Class "C" California Motor Vehicle Operator's license. Demonstrated proficiency at an intermediate level in Microsoft Word. Positions assigned to the Police Department, must pass a thorough and extensive police background prior to appointment. Selection Process DOCUMENTS REQUIRED AT THE TIME OF APPLICATION: 1) Completed On-line Employment Application 2) Completed Supplemental Questionnaire For directions on attaching a document to an On-line Employment Application, or General Information on completing your On-line Application, CLICK (Application Guide). IMPORTANT INFORMATION ON SCHEDULING ASSESSMENTS: If you are selected to move forward in the assessment process, you may be required to self-schedule your appointment. You will be notified via email of your status and provided with self-scheduling instructions. Please check your email regularly following the closing date of this recruitment. The selection process will begin with an employment application package screening, with the best qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. Those who successfully complete the selection process will be placed on the eligibility list for this classification. IMPORTANT: Appointment is subject to successful completion of an in-depth pre-employment background investigation, medical/physical examination, and drug and alcohol test; and will be subject to polygraph examination, and/or psychological examination As part of the background investigation, all claims of education and experience made in the employment application process, as well as other information submitted, will be verified. It is the responsibility of candidates with a disability requiring accommodation in the assessment process to contact the Human Resources Department in writing to request such accommodation prior to the closing date of this recruitment. NOTE : The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. Candidates may reapply when there is a posting to establish an eligibility list. EDUCATIONAL REQUIREMENTS: Proof of education listed in your application will be requested at the time of conditional offer. Acceptable documentation consists of transcripts or degree, if applicable, by the accredited U.S. college or university. Education obtained outside the United States (US) require one of the following options: An equivalency statement from an evaluation company certified by the National Association of Credential Evaluation Services (NACES) at http://www.naces.org/members.html or the Association of International Credential Evaluators Inc. (AICE) at http://aice-eval.org/members/ .An advanced-level degree from an accredited US college or university. All applicants will be notified via e-mail or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement. THE PROVISIONS OF THIS JOB ANNOUNCEMENT DO NOT CONSTITUTE AN EXPRESSED OR IMPLIED CONTRACT. Level I include Para-Professional and Supervisory classifications (Non-exempt). The City offers an attractive benefits package, the central provisions of which are as follows: Retirement for Classic Members - For employees hired after 1/1/2013 who are CLASSIC MEMBERS of California Public Employees' Retirement System (CalPERS) or a reciprocal agency as of 12/31/12 and have not been separated from service from such agency for six months or more, the retirement benefit shall be 2.7 % @ age 55; 3 year final compensation. The required employee contribution is 8%. The City does not participate in Social Security; thus, employees do not bear this additional 6.2% expense. Retirement for New Members - For employees hired 1/1/2013 or later and who ARE NOT a member of the California Public Employees' Retirement System (CalPERS) or a reciprocal agency as of 12/31/12, or those who have been separated from a public agency which contracts with CalPERS or a reciprocal agency for six months or more, the retirement benefit shall be 2% at age 62; 3 year final compensation.The required employee contribution is 50% of the normal cost and is subject to change per CalPERS every fiscal year. The City does not participate in Social Security; thus, employees do not bear this additional 6.2% expense. Health Insurance - The City offerssix health insurance plans and contributes up to $1,516 per month for HMO plans(family coverage). Dental Insurance - The City provides three dental insurance plans and contributes up to $45 per month. Vision Insurance - The City provides vision coverage through Vision Service Plan (VSP) for employees and their dependents that are enrolled in medical coverage. Life Insurance - The City provides and pays for term life insurance with accidental death and dismemberment equal to two times the annual salary rounded to the next highest $1,000 (up to $700k) plus AD&D. Additional Life Insurance is available and voluntary for employee and eligible dependents (up to $300k). Deferred Compensation - The City contributes $100per month with a minimum employee contribution of $12.50 per check. Participation in the deferred compensation plan is optional. Leave Benefits - Includes all the typical vacation leave, sick leave, bereavement leave, and holiday benefits. Flexible Spending Account - The City offers a Health Care and Dependent Care Flexible Spending Plan for optional participation. Long Term Disability - The City offers optional enrollment in the Long Term Disability Plan. LegalEase Plan - Optional legal services plan for employees and eligible dependents. Critical Illness Plan - Optional critical illness insurance plan for employees and eligible dependents. Vacation Accrual - 0-9 yrs = 128 hrs., 10+ yrs = 168 hrs. For additional benefits information, please visit the following page: https://www.riversideca.gov/human/employee-hub/benefits/ about-1 For part-time, benefitted positions the insurance and other benefits (leave accruals, holidays, etc.) are pro-rated based on ½ or ¾ time status. Closing Date/Time: 9/25/2024 11:59 PM Pacific
CITY OF TEMECULA, CA
City of Temecula, California, United States
The City of Temecula is an Equal Opportunity Employer. Position Description The City of Temecula Information Technology and Support Services Department seeks a motivated, customer service-oriented individual to fill the role of IT Specialist II. The position will perform a variety of complex professional and technical work in support of the City’s help desk and infrastructure operations. The incumbent will support City staff in their use of desktop computers, software, security systems, and other related technologies. Duties will include troubleshooting and resolving of technical issues over the phone or in person, as well as the installation, setup, and configuration of computers, hardware, software, and peripheral devices. The ideal candidate is committed to excellent customer service and is comfortable working both independently and as part of a high-functioning team. Strong candidates will have a growth mindset, a broad understanding of IT best practices, and knowledge of a wide variety of IT systems, including Microsoft operating systems, Active Directory, Microsoft 365, and other related technologies. DEFINITION Under general supervision, performs varied technical and analytical assignments involving the operation, maintenance and upgrading of computer hardware, software, and Information Technology (IT) related systems. DISTINGUISHING CHARACTERISTICS The Information Technology Specialist II is the Journey level classification in the Information Technology series. The employee is responsible for performing a wide range of technical information support functions, including installation, upgrade and maintenance tasks. The Information Technology Specialist II is distinguished from the Information Technology Specialist I by the level of responsibility assumed and the complexity of duties assigned. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from the Director of Information Technology/Support Services or his/her designee. No supervision exercised. Examples of Duties Duties may include, but are not limited to, the following: (All Assignments) Installs and maintains the use of information systems, ensuring that systems meet users' needs; evaluates hardware and software problems with staff Citywide; investigates and resolves problems and issues; monitors systems activity and performance Works with outside vendors to identify and correct causes of hardware, and operating systems software issues; performs changes and enhancements to IT systems Participates in developing and implementing standard policies and procedures for operations and security activities; recommends procedural changes to improve systems operations, minimize risks and ensure hardware and software integrity Tests new equipment and software programs to determine compatibility with current equipment and standards Assists users in identifying and meeting their automation needs and developing alternative solutions; reviews and recommends new or modified programs, systems and upgrades and participate in the development or enhancement of IT systems Participates in the planning for new systems expansion by providing specifications and data related to increased loads, and schedules operating systems and applications software updates Participates in the archival and off-site storage of program and data files as prescribed by regulations and departmental practices; maintains a retention schedule log of all archived and stored data; destroys data as prescribed by documentation retention standards Conducts pre and post trip inspections of vehicles to verify safety and proper operations or to identify potential problems; reports faulty equipment or operational problems Prepares and writes a variety of reports and documentation, including detailed Risk Management incident reports Performs other duties of a similar nature Infrastructure Duties: Participates in the installation, configuration, maintenance, repair, optimization and performance monitoring of the City IT infrastructure including servers, SAN, storage, switches, firewalls, security systems, archive devices, redundant power systems, and related networking devices and connections Participates in the installation, configuration, maintenance, repair, optimization and performance monitoring of the end-user IT infrastructure including desktop computers, clients, operating systems, productivity software, printers, displays, other input and output devices, and all related peripherals Participates in the installation, configuration, maintenance, repair, optimization and performance monitoring of the telecommunication, internet and intra-network communications including telephone service, ISPs, WiFi, fiber, Ethernet, wireless, VPNs, mobile devices, and all other communication methods between devices, users and facilities Participates in the technical support of the City IT infrastructure through monitoring, preventative maintenance, testing, end-user support, service calls and research Participates in the implementation of end-user training, policies, procedures, manuals, documentation, test guidelines, maintenance schedules, change management and inventory control Assists in the procurement of infrastructure related equipment, upgrades, services and support Assists in maintaining databases related to the City's infrastructure Performs other duties of a similar nature Minimum Qualifications EDUCATION AND/OR EXPERIENCE High School Diploma or equivalent; and one (1) year of related course work or equivalent certification in area of operations within Information Technology department, and two (2) years of increasingly responsible experience. KNOWLEDGE, SKILLS & ABILITIES Knowledge of: Information Technology systems, including a wide variety of software, hardware, and devices related to area(s) of assignment Methods and techniques used in the installation, administration, and maintenance of IT systems related to area(s) of assignment Principles and processes for providing customer service, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction Organizational structure and business processes Research and report writing practices Occupational hazards and safety measures appropriate to work performed Skill to: Operate various types of standard office equipment, including personal computer hardware, software, and testing devices Operate a motor vehicle in a safe manner Ability to: Effectively apply technical knowledge of automated systems, hardware, and software in the assistance and support of users Analyze and define user problems and requirements of IT systems, including a wide variety of software, hardware, and devices related to area(s) of assignment Prepare work records and reports Communicate clearly and effectively, both orally and in writing Interface with users on a non-technical level to troubleshoot and research solutions to computer problems and to distinguish between hardware and software errors Establish and maintain courteous, cooperative, and effective working relationships with those encountered in the course of work Use proper English, spelling, grammar and punctuation Serve as emergency services worker in the event of an emergency LICENSES AND/OR CERTIFICATES Possession of a valid California Class C driver's license and an acceptable driving record. SPECIAL REQUIREMENTS Satisfactory results from a background investigation and administrative screening. The administrative screening may include a pre-employment drug screening for positions which are designated as safety sensitive or security sensitive, including but not limited to being responsible for the care and custody of children and operating heavy equipment. May be required to work to occasionally work outside of regular work hours (e.g. evenings, holidays and weekends). Supplemental Information WORKING CONDITIONS & PHYSICAL DEMANDS : The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand and sit; talk or hear both in person and by telephone; use hands to finger, handle, feel or operate equipment needed to carry out duties of the position; and reach with hands and arms. The employee frequently stands or walks and lifts and moves records and documents, and information technology hardware weighing up to 50 pounds alone, and up to 100 pounds with assistance. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. The employee is regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; learn and apply new information or skills; and interact with staff, contractors, and others encountered in the course of work. The employee typically works in office conditions; the noise level is frequently quiet or moderately quiet, at or below 50 decibels. Occasional driving is required to different City facilities to install, troubleshoot, repair, or upgrade hardware and software. This recruitment will establish an eligibility list which may be used to fill future vacancies in the same classification or below in the same classification series for both project and authorized positions. PLEASE NOTE: If you are a CalPERS annuitant, please be advised that this position does not meet the statutory criteria for post-retirement employment because the incumbent will be performing regular staff duties for an undetermined duration. Employment in this capacity would require you to rescind your retirement and reinstate as a current member of CalPERS. SUPPLEMENTAL INFORMATION : Flexibly Staffed: Yes FLSA Status: Non-Exempt Conflict of Interest: Not Required Department: Information Technology/Support Services Bonding Required: No The City of Temecula is an Equal Opportunity Employer. Benefit Summary for Non-Management Confidential Employees Non-management confidential employees enjoy a generous allotment of $1,800 per month to purchase a variety of benefit options detailed below. City Contributions The City provides a Health Flex Contribution (HFC) of$600 per month that may be used for enrollment in the City’s health, dental, or vision insurance, or a health flexible spending account. Any unused portion of the HFC will be forfeited. A Cafeteria Allotment of $1,200 per month may be used to pay premiums for health, dental, vision, mandatory group life and disability insurance, and health or dependent care flexible spending accounts. Any unused cafeteria allotment will be paid to the employee as taxable income. Health Insurance The City’s health plans are administered by CalPERS. We offer a variety of health plans, including HMOs and PPOs. Dental Insurance Dental coverage is offered through MetLife. Employees have the option of HMO or PPO plans with rich benefits at competitive rates. Vision Insurance EyeMed provides the City’s vision plan. In addition to extensive coverage at a low rate, EyeMed partners with service providers and retailers throughout the region. Life and AD&D Insurance All City employees are required to enroll in a basic life and AD&D group policy in the amount of $50,000. Confidential employees receive an additional $100,000 life insurance policy paid for by the City. Additional life insurance is also available for employees and their family members. Short- and Long-Term Disability All City employees are required to enroll in short- and long-term disability insurance. This insurance pays 2/3 of the employee’s wages if the employee is off work due to an illness or injury outside of work. Flexible Spending Accounts The flexible spending accounts provided by the City allow you to pay for certain health and dependent care expenses with pre-tax dollars. Supplemental Plans Supplemental plans through Aflac can help you bridge the gap in your existing health insurance. Plans include Accident Indemnity, Hospital Indemnity and Critical Illness Protection. Retirement Authorized employees are enrolled in the California Public Employees Retirement System (CalPERS). The City offers the followingretirement plans depending upon eligibility: Classic Tier 1 Members: This category applies to employees hired by the City of Temecula before 9/24/11. The retirement formula is 2.7% @ 55 with an 8% employee contribution; however, the City pays 5% of the employee's contribution. Classic Tier 2: This category applies to employees hired by the City of Temecula on or after 9/24/11, and are considered "classic"CalPERSMembers . The retirement formula is 2% @ 60 with a 7% employee contribution; however, the City pays 4% of the employee's contribution. PEPRA Members: This category applies to employees who are hired by the City of Temecula after 1/1/13 and are new toCalPERSmembership. Retirement formula is 2% @ 62 with a 7.25% employee contribution. Confidential Employee Cost-Sharing: Non-Management confidential employees who are classic CalPERS Members (Tier 1 or 2) pay 3% of the employer contribution and the City pays the full employee contribution (EPMC). The value of the employer paid member contribution is reported as compensation and can positively impact the employee’s highest final compensation amount. Deferred Compensation Plans The City partners with both MissionSquare and Nationwide Retirement Solutions to provide you with additional options to fund your retirement. Comprehensive Annual Leave (CAL) The City encourages work/life balance. We offer paid Comprehensive Annual Leave (CAL) that can be used for rest and relaxation, personal business or personal/family illness. Holidays City employees receive a total of 13 paid holidays each calendar year. This includes 12observed holidays and one floating holiday each year. Bonding Leave The City believes bonding with a new child is vitally important for families. Employees are provided up to eight weeks of bonding leave for the purpose of bonding with their child in connection with birth, adoption, or foster care placement. Bonding leave is paid at the rate of 2/3 of the employee’s base salary and may be used for up to one year following the birth, adoption or foster care placement. Tuition Reimbursement The City offers Tuition Reimbursement of up to $1,500 per fiscal year for job related education or training that will benefit the employee in their position. ComputerLoan Program After one full year of employment, the City provides employees with an interest-free loan of up to $2,000 to purchase a personal computer, iPad, or similar "computer tablet" device. Closing Date/Time: 10/6/2024 11:59 PM Pacific
Sep 13, 2024
Full Time
The City of Temecula is an Equal Opportunity Employer. Position Description The City of Temecula Information Technology and Support Services Department seeks a motivated, customer service-oriented individual to fill the role of IT Specialist II. The position will perform a variety of complex professional and technical work in support of the City’s help desk and infrastructure operations. The incumbent will support City staff in their use of desktop computers, software, security systems, and other related technologies. Duties will include troubleshooting and resolving of technical issues over the phone or in person, as well as the installation, setup, and configuration of computers, hardware, software, and peripheral devices. The ideal candidate is committed to excellent customer service and is comfortable working both independently and as part of a high-functioning team. Strong candidates will have a growth mindset, a broad understanding of IT best practices, and knowledge of a wide variety of IT systems, including Microsoft operating systems, Active Directory, Microsoft 365, and other related technologies. DEFINITION Under general supervision, performs varied technical and analytical assignments involving the operation, maintenance and upgrading of computer hardware, software, and Information Technology (IT) related systems. DISTINGUISHING CHARACTERISTICS The Information Technology Specialist II is the Journey level classification in the Information Technology series. The employee is responsible for performing a wide range of technical information support functions, including installation, upgrade and maintenance tasks. The Information Technology Specialist II is distinguished from the Information Technology Specialist I by the level of responsibility assumed and the complexity of duties assigned. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from the Director of Information Technology/Support Services or his/her designee. No supervision exercised. Examples of Duties Duties may include, but are not limited to, the following: (All Assignments) Installs and maintains the use of information systems, ensuring that systems meet users' needs; evaluates hardware and software problems with staff Citywide; investigates and resolves problems and issues; monitors systems activity and performance Works with outside vendors to identify and correct causes of hardware, and operating systems software issues; performs changes and enhancements to IT systems Participates in developing and implementing standard policies and procedures for operations and security activities; recommends procedural changes to improve systems operations, minimize risks and ensure hardware and software integrity Tests new equipment and software programs to determine compatibility with current equipment and standards Assists users in identifying and meeting their automation needs and developing alternative solutions; reviews and recommends new or modified programs, systems and upgrades and participate in the development or enhancement of IT systems Participates in the planning for new systems expansion by providing specifications and data related to increased loads, and schedules operating systems and applications software updates Participates in the archival and off-site storage of program and data files as prescribed by regulations and departmental practices; maintains a retention schedule log of all archived and stored data; destroys data as prescribed by documentation retention standards Conducts pre and post trip inspections of vehicles to verify safety and proper operations or to identify potential problems; reports faulty equipment or operational problems Prepares and writes a variety of reports and documentation, including detailed Risk Management incident reports Performs other duties of a similar nature Infrastructure Duties: Participates in the installation, configuration, maintenance, repair, optimization and performance monitoring of the City IT infrastructure including servers, SAN, storage, switches, firewalls, security systems, archive devices, redundant power systems, and related networking devices and connections Participates in the installation, configuration, maintenance, repair, optimization and performance monitoring of the end-user IT infrastructure including desktop computers, clients, operating systems, productivity software, printers, displays, other input and output devices, and all related peripherals Participates in the installation, configuration, maintenance, repair, optimization and performance monitoring of the telecommunication, internet and intra-network communications including telephone service, ISPs, WiFi, fiber, Ethernet, wireless, VPNs, mobile devices, and all other communication methods between devices, users and facilities Participates in the technical support of the City IT infrastructure through monitoring, preventative maintenance, testing, end-user support, service calls and research Participates in the implementation of end-user training, policies, procedures, manuals, documentation, test guidelines, maintenance schedules, change management and inventory control Assists in the procurement of infrastructure related equipment, upgrades, services and support Assists in maintaining databases related to the City's infrastructure Performs other duties of a similar nature Minimum Qualifications EDUCATION AND/OR EXPERIENCE High School Diploma or equivalent; and one (1) year of related course work or equivalent certification in area of operations within Information Technology department, and two (2) years of increasingly responsible experience. KNOWLEDGE, SKILLS & ABILITIES Knowledge of: Information Technology systems, including a wide variety of software, hardware, and devices related to area(s) of assignment Methods and techniques used in the installation, administration, and maintenance of IT systems related to area(s) of assignment Principles and processes for providing customer service, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction Organizational structure and business processes Research and report writing practices Occupational hazards and safety measures appropriate to work performed Skill to: Operate various types of standard office equipment, including personal computer hardware, software, and testing devices Operate a motor vehicle in a safe manner Ability to: Effectively apply technical knowledge of automated systems, hardware, and software in the assistance and support of users Analyze and define user problems and requirements of IT systems, including a wide variety of software, hardware, and devices related to area(s) of assignment Prepare work records and reports Communicate clearly and effectively, both orally and in writing Interface with users on a non-technical level to troubleshoot and research solutions to computer problems and to distinguish between hardware and software errors Establish and maintain courteous, cooperative, and effective working relationships with those encountered in the course of work Use proper English, spelling, grammar and punctuation Serve as emergency services worker in the event of an emergency LICENSES AND/OR CERTIFICATES Possession of a valid California Class C driver's license and an acceptable driving record. SPECIAL REQUIREMENTS Satisfactory results from a background investigation and administrative screening. The administrative screening may include a pre-employment drug screening for positions which are designated as safety sensitive or security sensitive, including but not limited to being responsible for the care and custody of children and operating heavy equipment. May be required to work to occasionally work outside of regular work hours (e.g. evenings, holidays and weekends). Supplemental Information WORKING CONDITIONS & PHYSICAL DEMANDS : The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand and sit; talk or hear both in person and by telephone; use hands to finger, handle, feel or operate equipment needed to carry out duties of the position; and reach with hands and arms. The employee frequently stands or walks and lifts and moves records and documents, and information technology hardware weighing up to 50 pounds alone, and up to 100 pounds with assistance. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. The employee is regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; learn and apply new information or skills; and interact with staff, contractors, and others encountered in the course of work. The employee typically works in office conditions; the noise level is frequently quiet or moderately quiet, at or below 50 decibels. Occasional driving is required to different City facilities to install, troubleshoot, repair, or upgrade hardware and software. This recruitment will establish an eligibility list which may be used to fill future vacancies in the same classification or below in the same classification series for both project and authorized positions. PLEASE NOTE: If you are a CalPERS annuitant, please be advised that this position does not meet the statutory criteria for post-retirement employment because the incumbent will be performing regular staff duties for an undetermined duration. Employment in this capacity would require you to rescind your retirement and reinstate as a current member of CalPERS. SUPPLEMENTAL INFORMATION : Flexibly Staffed: Yes FLSA Status: Non-Exempt Conflict of Interest: Not Required Department: Information Technology/Support Services Bonding Required: No The City of Temecula is an Equal Opportunity Employer. Benefit Summary for Non-Management Confidential Employees Non-management confidential employees enjoy a generous allotment of $1,800 per month to purchase a variety of benefit options detailed below. City Contributions The City provides a Health Flex Contribution (HFC) of$600 per month that may be used for enrollment in the City’s health, dental, or vision insurance, or a health flexible spending account. Any unused portion of the HFC will be forfeited. A Cafeteria Allotment of $1,200 per month may be used to pay premiums for health, dental, vision, mandatory group life and disability insurance, and health or dependent care flexible spending accounts. Any unused cafeteria allotment will be paid to the employee as taxable income. Health Insurance The City’s health plans are administered by CalPERS. We offer a variety of health plans, including HMOs and PPOs. Dental Insurance Dental coverage is offered through MetLife. Employees have the option of HMO or PPO plans with rich benefits at competitive rates. Vision Insurance EyeMed provides the City’s vision plan. In addition to extensive coverage at a low rate, EyeMed partners with service providers and retailers throughout the region. Life and AD&D Insurance All City employees are required to enroll in a basic life and AD&D group policy in the amount of $50,000. Confidential employees receive an additional $100,000 life insurance policy paid for by the City. Additional life insurance is also available for employees and their family members. Short- and Long-Term Disability All City employees are required to enroll in short- and long-term disability insurance. This insurance pays 2/3 of the employee’s wages if the employee is off work due to an illness or injury outside of work. Flexible Spending Accounts The flexible spending accounts provided by the City allow you to pay for certain health and dependent care expenses with pre-tax dollars. Supplemental Plans Supplemental plans through Aflac can help you bridge the gap in your existing health insurance. Plans include Accident Indemnity, Hospital Indemnity and Critical Illness Protection. Retirement Authorized employees are enrolled in the California Public Employees Retirement System (CalPERS). The City offers the followingretirement plans depending upon eligibility: Classic Tier 1 Members: This category applies to employees hired by the City of Temecula before 9/24/11. The retirement formula is 2.7% @ 55 with an 8% employee contribution; however, the City pays 5% of the employee's contribution. Classic Tier 2: This category applies to employees hired by the City of Temecula on or after 9/24/11, and are considered "classic"CalPERSMembers . The retirement formula is 2% @ 60 with a 7% employee contribution; however, the City pays 4% of the employee's contribution. PEPRA Members: This category applies to employees who are hired by the City of Temecula after 1/1/13 and are new toCalPERSmembership. Retirement formula is 2% @ 62 with a 7.25% employee contribution. Confidential Employee Cost-Sharing: Non-Management confidential employees who are classic CalPERS Members (Tier 1 or 2) pay 3% of the employer contribution and the City pays the full employee contribution (EPMC). The value of the employer paid member contribution is reported as compensation and can positively impact the employee’s highest final compensation amount. Deferred Compensation Plans The City partners with both MissionSquare and Nationwide Retirement Solutions to provide you with additional options to fund your retirement. Comprehensive Annual Leave (CAL) The City encourages work/life balance. We offer paid Comprehensive Annual Leave (CAL) that can be used for rest and relaxation, personal business or personal/family illness. Holidays City employees receive a total of 13 paid holidays each calendar year. This includes 12observed holidays and one floating holiday each year. Bonding Leave The City believes bonding with a new child is vitally important for families. Employees are provided up to eight weeks of bonding leave for the purpose of bonding with their child in connection with birth, adoption, or foster care placement. Bonding leave is paid at the rate of 2/3 of the employee’s base salary and may be used for up to one year following the birth, adoption or foster care placement. Tuition Reimbursement The City offers Tuition Reimbursement of up to $1,500 per fiscal year for job related education or training that will benefit the employee in their position. ComputerLoan Program After one full year of employment, the City provides employees with an interest-free loan of up to $2,000 to purchase a personal computer, iPad, or similar "computer tablet" device. Closing Date/Time: 10/6/2024 11:59 PM Pacific
CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Working Title: University Library - Serials & Electronic Resources Classification Title: Library Services Specialist III Posting Details Priority Application Date: Tuesday, June 4, 2024 @ 11:55pm PST (Posting will remain open until filled) Please Note: As of May 20, 2024 this position has been reposted and is under active recruitment. Apply today! Prior applicants need not re-apply. Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Working independently under the direct supervision of the Head of Collection Management Services, and in close collaboration with the Acquisitions Coordinator, the LSS III Serials and Electronic Resources Specialist is responsible for ordering and managing materials in the library that arrive on a periodic basis, including print and electronic newspapers, magazines, journals, and government documents. This position requires a thorough level of technical expertise to provide leadership on serials maintenance, including clean-up projects, quality control, defining best practices, and training others in the department according to best practices. In consultation with the Department Head and Acquisitions Coordinator, responsibilities include: managing print and electronic serials acquisitions and renewals; monitoring renewal cost increases; monitoring and dealing with adds and drops from packages; preparing reports; participating in the assessment of department operations and functions; drafting documentation; providing training to department staff; and interpreting library procedures and policies pertaining to the acquisition of serials and government documents. Responsible for all aspects of managing the Federal Depository Library Program (FDLP). In consultation with the Department Head, Acquisitions Coordinator, and Electronic Resources Librarian, maintains usage and cost-per-use data for serials; responds to requests for holdings, usage, and cost-per-use data; prepares requested reports; supports data-driven decisions about collections. FLSA : Non-exempt (Eligible for overtime compensation) Anticipated Hiring Range : $3,964 per month - $4,500 per month, commensurate with the candidate's education, experience, skills, and training. CSU Classification Salary Range : $3,964 per month - $7,308 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Regular (Probationary) Time Base : Full-Time Work Hours : 40 hours a week. To be scheduled Monday-Friday sometime between 7:00 AM and 6:00 PM. A partial telework schedule may be available, subject to management approval. Department Information As the center of campus intellectual discovery, the Sacramento State University Library promotes teaching, learning, research, and scholarly communication at the University by integrating the library with student success programs and instruction. One of 23 libraries in the California State University System, the Sacramento State University Library holds over 1.4 million volumes, comprised of print and electronic monographs and serials, and is a U.S. Government Depository. The library’s mission is to inspire excellence in teaching, learning, and scholarly activities. The University Library is undergoing rapid transformation with a forward-thinking vision and a deep commitment to improving the campus learning environment. We welcome individuals from diverse backgrounds and historically underrepresented in university libraries to join our growing organization of 25 library faculty, 33 staff and approximately 60 student assistants. We take pride in the collaborative nature in which our students, staff, and faculty work together in a professional and supportive environment to ensure one another’s success. The University Library is committed to ensuring that our library is a welcoming and inclusive place for all of our students, faculty, staff, and community members. Sacramento State is a minority-serving institution; having the federal designation as a Hispanic Serving Institution (HSI) and Asian American and Native American Pacific Island Serving Institution (AANAPISI). We strive to provide equal access to educational opportunities and commit ourselves to anti-racist and social justice objectives in service to our communities. As an anchor university we aim to connect our students, faculty, and staff with the community to achieve lasting improvements through inclusive civic engagement. https://library.csus.edu/ Minimum Qualifications In addition to Position Skill Level II requirements, work at this skill level typically requires the following range of skills: Thorough knowledge of and ability to interpret overall library policies and procedures and an in-depth knowledge of library operations, policies and procedures pertaining to assigned functional area, including a solid understanding of individual work functions and the ability to adapt work procedures. Working knowledge of library collection and its organization, as well as classification schemes. Demonstrated expertise in creating and correcting bibliographic records. Thorough knowledge of external online databases, systems and resources, including the ability to perform complex online searches. Thorough knowledge of institution and library’s policies and practices associated with the ethical use of and access to library and online resources. Working knowledge of national standards pertaining to library operations, including a thorough knowledge of institutional standards pertaining to copyright and intellectual property protection and the ability to interpret and apply them, as well as explain them to patrons, to ensure compliance. Demonstrated expertise in using library automated system(s), especially subsystem(s) pertaining to the functional area, including database maintenance. Ability to investigate and research more complex problems, including analyzing and interpreting information. Working knowledge of library accounting and budget procedures and allocation processes, and ability to apply this knowledge to assist in handling vendor accounts and the budget process. Strong written and verbal communication skills to be able to prepare internal library reports and written and visual presentations on library resources and present them to library patrons, including students. Strong communication and interpretive skills to be able to interview patrons regarding their information needs and guide them in the use of more complex library and online resources. Thorough knowledge of all aspects of lead work direction including assisting in employee selection, training employees in new work procedures, assigning work, organizing workflow and establishing priorities, reviewing work, providing input to performance evaluations and promoting teamwork to optimize effectiveness. Working knowledge of campus human resource practices and payroll procedures. Strong organizational skills to oversee and lead workflow in assigned area. Education/Experience These qualifications for entry to Position Skill Level I normally would be obtained through the completion of a high school education or equivalent certification plus two to three years of related library and/or clerical experience or an equivalent combination of experience and education. Required Qualifications EXPERIENCE 1. Experience with library operations in regard to the acquisition, receiving, expenditure, invoicing, and accounting of library materials, in particular serials and government documents. 2. Experience with ordering, receiving, and processing print and electronic periodicals and serials in all formats. 3. Experience managing changes in title or status of standing order serials and periodicals and updating holdings information. 4. Experience working with vendors to troubleshoot serial-related problems. 5. Experience monitoring subscription expenditures and verifying and processing subscription invoices. 6. Experience documenting procedures and providing training in elements of acquisitions work to other staff and Student Assistants. 7. Experience collecting, organizing, and analyzing data to support planning, budgeting, and decision-making. 8. Demonstrated work lead or project lead experience. KNOWLEDGE / SKILLS / ABILITIES 9. Ability to effectively search bibliographic, periodical, and vendor and commercial databases. 10. Ability to evaluate and interpret issues regarding acquisitions work and to offer recommendations. 11. In-depth knowledge of technical services operations, in particular relating to serials and government documents management, and their relation to overall library operations. 12. Evidence of strong communication and interpersonal skills to work successfully with library employees, campus personnel, various vendors, and in a team environment. 13. Demonstrated ability to meet deadlines and ensure regular workflows. Demonstrated ability to be responsive to requests and proactively anticipate and solve problems. 14. Attention to detail and strong organizational and problem-solving skills. 15. Proficiency with Office 365 and the Internet. 16. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Conditions of Employment: - Ability to pass a background check. Preferred Qualifications 17. Full proficiency in the use of the Acquisitions function of Alma, including Analytics, and experience with Primo, the Library’s discovery tool. 18. Working knowledge of Serials and Cataloging functions in Alma & OCLC Connexion. 19. Working knowledge of MARC Format for Holdings Data (MFHD). 20. Working knowledge of MARC Format for Bibliographic Data 21. Experience managing government document profiles and collections in a Federal Depository Library. 22. Librarian Technician Certificate (2-year program) and/or baccalaureate college degree. Documents Needed to Apply Resume and cover letter. Failure to upload required documentation may result in disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate will be required to provide official transcripts of their highest degree earned and must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: May 20 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Working Title: University Library - Serials & Electronic Resources Classification Title: Library Services Specialist III Posting Details Priority Application Date: Tuesday, June 4, 2024 @ 11:55pm PST (Posting will remain open until filled) Please Note: As of May 20, 2024 this position has been reposted and is under active recruitment. Apply today! Prior applicants need not re-apply. Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Working independently under the direct supervision of the Head of Collection Management Services, and in close collaboration with the Acquisitions Coordinator, the LSS III Serials and Electronic Resources Specialist is responsible for ordering and managing materials in the library that arrive on a periodic basis, including print and electronic newspapers, magazines, journals, and government documents. This position requires a thorough level of technical expertise to provide leadership on serials maintenance, including clean-up projects, quality control, defining best practices, and training others in the department according to best practices. In consultation with the Department Head and Acquisitions Coordinator, responsibilities include: managing print and electronic serials acquisitions and renewals; monitoring renewal cost increases; monitoring and dealing with adds and drops from packages; preparing reports; participating in the assessment of department operations and functions; drafting documentation; providing training to department staff; and interpreting library procedures and policies pertaining to the acquisition of serials and government documents. Responsible for all aspects of managing the Federal Depository Library Program (FDLP). In consultation with the Department Head, Acquisitions Coordinator, and Electronic Resources Librarian, maintains usage and cost-per-use data for serials; responds to requests for holdings, usage, and cost-per-use data; prepares requested reports; supports data-driven decisions about collections. FLSA : Non-exempt (Eligible for overtime compensation) Anticipated Hiring Range : $3,964 per month - $4,500 per month, commensurate with the candidate's education, experience, skills, and training. CSU Classification Salary Range : $3,964 per month - $7,308 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Regular (Probationary) Time Base : Full-Time Work Hours : 40 hours a week. To be scheduled Monday-Friday sometime between 7:00 AM and 6:00 PM. A partial telework schedule may be available, subject to management approval. Department Information As the center of campus intellectual discovery, the Sacramento State University Library promotes teaching, learning, research, and scholarly communication at the University by integrating the library with student success programs and instruction. One of 23 libraries in the California State University System, the Sacramento State University Library holds over 1.4 million volumes, comprised of print and electronic monographs and serials, and is a U.S. Government Depository. The library’s mission is to inspire excellence in teaching, learning, and scholarly activities. The University Library is undergoing rapid transformation with a forward-thinking vision and a deep commitment to improving the campus learning environment. We welcome individuals from diverse backgrounds and historically underrepresented in university libraries to join our growing organization of 25 library faculty, 33 staff and approximately 60 student assistants. We take pride in the collaborative nature in which our students, staff, and faculty work together in a professional and supportive environment to ensure one another’s success. The University Library is committed to ensuring that our library is a welcoming and inclusive place for all of our students, faculty, staff, and community members. Sacramento State is a minority-serving institution; having the federal designation as a Hispanic Serving Institution (HSI) and Asian American and Native American Pacific Island Serving Institution (AANAPISI). We strive to provide equal access to educational opportunities and commit ourselves to anti-racist and social justice objectives in service to our communities. As an anchor university we aim to connect our students, faculty, and staff with the community to achieve lasting improvements through inclusive civic engagement. https://library.csus.edu/ Minimum Qualifications In addition to Position Skill Level II requirements, work at this skill level typically requires the following range of skills: Thorough knowledge of and ability to interpret overall library policies and procedures and an in-depth knowledge of library operations, policies and procedures pertaining to assigned functional area, including a solid understanding of individual work functions and the ability to adapt work procedures. Working knowledge of library collection and its organization, as well as classification schemes. Demonstrated expertise in creating and correcting bibliographic records. Thorough knowledge of external online databases, systems and resources, including the ability to perform complex online searches. Thorough knowledge of institution and library’s policies and practices associated with the ethical use of and access to library and online resources. Working knowledge of national standards pertaining to library operations, including a thorough knowledge of institutional standards pertaining to copyright and intellectual property protection and the ability to interpret and apply them, as well as explain them to patrons, to ensure compliance. Demonstrated expertise in using library automated system(s), especially subsystem(s) pertaining to the functional area, including database maintenance. Ability to investigate and research more complex problems, including analyzing and interpreting information. Working knowledge of library accounting and budget procedures and allocation processes, and ability to apply this knowledge to assist in handling vendor accounts and the budget process. Strong written and verbal communication skills to be able to prepare internal library reports and written and visual presentations on library resources and present them to library patrons, including students. Strong communication and interpretive skills to be able to interview patrons regarding their information needs and guide them in the use of more complex library and online resources. Thorough knowledge of all aspects of lead work direction including assisting in employee selection, training employees in new work procedures, assigning work, organizing workflow and establishing priorities, reviewing work, providing input to performance evaluations and promoting teamwork to optimize effectiveness. Working knowledge of campus human resource practices and payroll procedures. Strong organizational skills to oversee and lead workflow in assigned area. Education/Experience These qualifications for entry to Position Skill Level I normally would be obtained through the completion of a high school education or equivalent certification plus two to three years of related library and/or clerical experience or an equivalent combination of experience and education. Required Qualifications EXPERIENCE 1. Experience with library operations in regard to the acquisition, receiving, expenditure, invoicing, and accounting of library materials, in particular serials and government documents. 2. Experience with ordering, receiving, and processing print and electronic periodicals and serials in all formats. 3. Experience managing changes in title or status of standing order serials and periodicals and updating holdings information. 4. Experience working with vendors to troubleshoot serial-related problems. 5. Experience monitoring subscription expenditures and verifying and processing subscription invoices. 6. Experience documenting procedures and providing training in elements of acquisitions work to other staff and Student Assistants. 7. Experience collecting, organizing, and analyzing data to support planning, budgeting, and decision-making. 8. Demonstrated work lead or project lead experience. KNOWLEDGE / SKILLS / ABILITIES 9. Ability to effectively search bibliographic, periodical, and vendor and commercial databases. 10. Ability to evaluate and interpret issues regarding acquisitions work and to offer recommendations. 11. In-depth knowledge of technical services operations, in particular relating to serials and government documents management, and their relation to overall library operations. 12. Evidence of strong communication and interpersonal skills to work successfully with library employees, campus personnel, various vendors, and in a team environment. 13. Demonstrated ability to meet deadlines and ensure regular workflows. Demonstrated ability to be responsive to requests and proactively anticipate and solve problems. 14. Attention to detail and strong organizational and problem-solving skills. 15. Proficiency with Office 365 and the Internet. 16. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Conditions of Employment: - Ability to pass a background check. Preferred Qualifications 17. Full proficiency in the use of the Acquisitions function of Alma, including Analytics, and experience with Primo, the Library’s discovery tool. 18. Working knowledge of Serials and Cataloging functions in Alma & OCLC Connexion. 19. Working knowledge of MARC Format for Holdings Data (MFHD). 20. Working knowledge of MARC Format for Bibliographic Data 21. Experience managing government document profiles and collections in a Federal Depository Library. 22. Librarian Technician Certificate (2-year program) and/or baccalaureate college degree. Documents Needed to Apply Resume and cover letter. Failure to upload required documentation may result in disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate will be required to provide official transcripts of their highest degree earned and must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: May 20 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) Humboldt
1 Harpst Street, Arcata, CA 95521, USA
ELITE Scholars Student Support Specialist Indian Tribal and Education Personnel Program (ITEPP) Job #535212 First Review: Friday, March 22, 2024 Open Until Filled At Cal Poly Humboldt, bold hearts and open minds shape the future. Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world. Cal Poly Humboldt is proud to have nearly 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs - all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt. Cal Poly Humboldt is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. We are committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state. Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field. (Job #535212) Student Services Professional IA or IB or Student Services Professional II, ELITE Scholars Student Support Specialist, Hiring Range: SSP IA $3,764 - $3,952 monthly, SSP IB $4,066 - $4,269 monthly, SSP II $4,610 - $4,841 monthly. This is a full-time, benefited, non-exempt for SPP IA and IB, exempt for SSP II, 12-month pay plan, permanent position, with a one-year probationary period in the Indian Tribal and Educational Personnel Program (ITEPP). This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at https://hraps.humboldt.edu/employee-benefits . Position Summary: Under the lead work direction of the Indian Tribal and Educational Personnel Program (ITEPP) Coordinator, the ELITE Scholars Student Support Specialist will implement structured mentoring program, activities, case management, and assist with lead oversight of student staff. With the assistance of two lead mentors, the ELITE Scholars Student Support Specialist will train peer-mentors and lead a mentoring program designed to support outreach efforts to prospective, transfer, and high school students with a special attention to the Native American Population. This position will work with the local California Community College to strengthen the transfer bridge between College of the Redwoods and Cal Poly Humboldt for former foster youth (ffy). The ELITE Scholars Student Support Specialist is responsible for a variety of work assignments and duties which support current Cal Poly Humboldt ELITE Scholars and outreach to community foster youth. The incumbent provides and supports students through wraparound supports to connecting them to campus and community resources. The incumbent develops and/or refers students to social, cultural, and academic activities designed to build peer community and mentorship, which leads to the academic success, persistence, and graduation of FFY. The incumbent works closely with university staff and faculty across campus as well as off-campus liaisons in order to accomplish program goals. Evening and weekend hours sometimes required. Key Responsibilities: Caseload Management (Supporting current Foster Youth to develop mentoring program and training) - 50% Under the lead work direction of the Indian Tribal and Educational Personnel Program (ITEPP) Coordinator, the incumbent provides referrals to students and assists them in developing a plan of support services appropriate to their needs; monitors utilization of support services and outcomes. Provides assessment and referral for an assigned caseload of FFY program students and other identified at-risk students for intervention and referral services: Academic Assessment & Referral: Provides structured mentoring program that reviews academic readiness for college; reviews progress in completing academic requirements; assists students in clarifying and planning academic goals; assesses academic engagement and provides supplementary assistance in developing and monitoring time-management, organization, progress, and time-on-task as appropriate for college success. Provides information on university regulations, procedures, and deadline dates. Financial Aid Assessment and Referral: Assists students in understanding their financial aid opportunities; provides information regarding a wide range of federal and state aid programs, regulations, application processes, and eligibility. Explores alternative aid sources available for many FFY and refers when appropriate. Provides basic assistance with financial aid applications and timelines. Interpersonal & Developmental Assessment & Referral: Provides coaching and referral in basic communication skills, developing positive goals and strategies for personal success. Other Assessment and Referral: Provides information on cultural and social activities. Information Dissemination, Reporting and Documentation - 20% Maintains complete and accurate records on students served, specific services provided, and referrals. Prepares written reports regarding the student population, services, referrals, and persistence/graduation outcomes annually, and upon request. Social, Cultural, and Academic Activities - 20% Identifies social, cultural, and academic activities planned on campus and conducts targeted promotion to FFY and other students to encourage their participation in these events. Also assists or serves as the campus advisor for the FFY student club, ELITE (Excelling and Living Independently Through Education). Plans and organizes social, cultural, and/or academic activities that directly address unmet needs common among FFY and which have a direct and negative impact on student success or academic progress. Promotes peer mentoring, providing guidance and direction for effective peer networking and mentorship, which may include communication skills, planning, organization, resource acquisition, and evaluation of outcomes. Coordination with offices and other duties - 5% Consults regularly with the director and lead mentoring staff to coordinate outreach and services for FFY. Consults each term, at minimum, with director in regard to individual and general academic support needs of FFY in the community. Acts as an advocate for FFY. Identifies institutional barriers and designs appropriate interventions and solutions, in coordination with the ELITE Scholars director. Participates in university wide programming, including social, cultural, and educational activities, as appropriate to the assigned work. Other duties as assigned - 5% Knowledge and Abilities Associated with this Position Include: SSP IA: Working knowledge of the basic principles of individual and group behavior. Research and observation techniques for the purpose of recording, classifying, and interpreting factual information. And the techniques and methods of interviewing. Ability to gather and analyze data; reason logically, draw valid conclusions and make appropriate recommendations. Participate in and contribute to group meetings, conferences and interviews. Clearly express ideas and recommendations orally. Write clear and concise reports; and establish and maintain cooperative working relationships with students, staff, and faculty. SSP IB: Working knowledge of the methods and problems of organization and program management. Working knowledge of research and interviewing techniques. Working knowledge of the principles of individual and group behavior; the ability to rapidly acquire such knowledge of the organization, procedures, and activities of the specific campus to which the position is assigned. Working knowledge of the basic principles, practices, and major trends in the Student Services field to which assigned. Ability to rapidly acquire a working knowledge of the specific objectives of the campus Student Services program and its relationship to the total campus operation including demonstrated ability to interact and communicate with foster youth from diverse communities, which includes but is not limited to, ethnicity, tribes, and socioeconomic backgrounds. Ability to interpret and apply program rules and regulations; gather and analyze data; reason logically, draw valid conclusions and make appropriate recommendations. Ability to present clear and concise information orally and in written reports. Ability to establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations and other private and public agencies. SSP II: Working knowledge of the practices, procedures and activities of El Centro management, general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques. General knowledge of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations. Ability to use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements. Ability to obtain factual and interpretative information through interviews. Ability to reason logically. Ability to collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multisexed and multi-aged value systems and work accordingly. Ability to establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts. And, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned including demonstrated ability to interact and communicate with foster youth from diverse communities, which includes but is not limited to, ethnicity, tribes and socioeconomic backgrounds. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Possession of these knowledge and abilities typically is demonstrated through the Experience requirements above. Minimum Qualifications: SSP IA: Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field. Specialized experience during which the applicant has acquired and successfully applied the required knowledge and abilities listed below may be substituted for the required education on a year-for-year basis. SSP IB: Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities listed below may be substituted for the required education on a year-for-year basis. Experience: Equivalent to one year of experience in professional student services work at the entry trainee level. Equivalent amounts of graduate level job-related education may be substituted for the required experience. SSP II: Education : Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities listed below may be substituted for the required education on a year-for-year basis. Experience: Equivalent to two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience. Preferred Qualifications: Demonstrated two years of professional experience working with foster youth and diverse communities. Strong communication skills, both written and oral. Trauma informed background and training Skills in social advocacy and policy making regarding at risk youth Understanding of ethical boundaries in regard to social services Compassion and empathy skills Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button: Letter of Interest Resume or Curriculum Vitae Contact information for at least three professional references Application Deadline: The deadline to submit application materials for first review Friday, March 22, 2024. This position is open until filled. Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt’s Human Resources Office at (707) 826-3626. Cal Poly Humboldt sits on the traditional homelands of the Wiyot people in what is currently called Arcata, CA. The Wiyot people call the area Goudi’ni (over in the woods). Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies. Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply. Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed. CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measure established by each campus. The systemwide policy can be found at CSU Vaccination Policy and any questions you have may be submitted to hr@humboldt.edu . Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a “Campus Security Authority”, pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment. CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS) Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position. Cal Poly Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu. Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. Mandated Reporting: This position may be considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training. Class Code: SSP IA or IB - 3079, or SSP II - 3082 Publication Date: March 8, 2024 Advertised: Mar 08 2024 Pacific Standard Time Applications close: Closing Date/Time:
Jul 14, 2024
ELITE Scholars Student Support Specialist Indian Tribal and Education Personnel Program (ITEPP) Job #535212 First Review: Friday, March 22, 2024 Open Until Filled At Cal Poly Humboldt, bold hearts and open minds shape the future. Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world. Cal Poly Humboldt is proud to have nearly 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs - all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt. Cal Poly Humboldt is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. We are committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state. Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field. (Job #535212) Student Services Professional IA or IB or Student Services Professional II, ELITE Scholars Student Support Specialist, Hiring Range: SSP IA $3,764 - $3,952 monthly, SSP IB $4,066 - $4,269 monthly, SSP II $4,610 - $4,841 monthly. This is a full-time, benefited, non-exempt for SPP IA and IB, exempt for SSP II, 12-month pay plan, permanent position, with a one-year probationary period in the Indian Tribal and Educational Personnel Program (ITEPP). This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at https://hraps.humboldt.edu/employee-benefits . Position Summary: Under the lead work direction of the Indian Tribal and Educational Personnel Program (ITEPP) Coordinator, the ELITE Scholars Student Support Specialist will implement structured mentoring program, activities, case management, and assist with lead oversight of student staff. With the assistance of two lead mentors, the ELITE Scholars Student Support Specialist will train peer-mentors and lead a mentoring program designed to support outreach efforts to prospective, transfer, and high school students with a special attention to the Native American Population. This position will work with the local California Community College to strengthen the transfer bridge between College of the Redwoods and Cal Poly Humboldt for former foster youth (ffy). The ELITE Scholars Student Support Specialist is responsible for a variety of work assignments and duties which support current Cal Poly Humboldt ELITE Scholars and outreach to community foster youth. The incumbent provides and supports students through wraparound supports to connecting them to campus and community resources. The incumbent develops and/or refers students to social, cultural, and academic activities designed to build peer community and mentorship, which leads to the academic success, persistence, and graduation of FFY. The incumbent works closely with university staff and faculty across campus as well as off-campus liaisons in order to accomplish program goals. Evening and weekend hours sometimes required. Key Responsibilities: Caseload Management (Supporting current Foster Youth to develop mentoring program and training) - 50% Under the lead work direction of the Indian Tribal and Educational Personnel Program (ITEPP) Coordinator, the incumbent provides referrals to students and assists them in developing a plan of support services appropriate to their needs; monitors utilization of support services and outcomes. Provides assessment and referral for an assigned caseload of FFY program students and other identified at-risk students for intervention and referral services: Academic Assessment & Referral: Provides structured mentoring program that reviews academic readiness for college; reviews progress in completing academic requirements; assists students in clarifying and planning academic goals; assesses academic engagement and provides supplementary assistance in developing and monitoring time-management, organization, progress, and time-on-task as appropriate for college success. Provides information on university regulations, procedures, and deadline dates. Financial Aid Assessment and Referral: Assists students in understanding their financial aid opportunities; provides information regarding a wide range of federal and state aid programs, regulations, application processes, and eligibility. Explores alternative aid sources available for many FFY and refers when appropriate. Provides basic assistance with financial aid applications and timelines. Interpersonal & Developmental Assessment & Referral: Provides coaching and referral in basic communication skills, developing positive goals and strategies for personal success. Other Assessment and Referral: Provides information on cultural and social activities. Information Dissemination, Reporting and Documentation - 20% Maintains complete and accurate records on students served, specific services provided, and referrals. Prepares written reports regarding the student population, services, referrals, and persistence/graduation outcomes annually, and upon request. Social, Cultural, and Academic Activities - 20% Identifies social, cultural, and academic activities planned on campus and conducts targeted promotion to FFY and other students to encourage their participation in these events. Also assists or serves as the campus advisor for the FFY student club, ELITE (Excelling and Living Independently Through Education). Plans and organizes social, cultural, and/or academic activities that directly address unmet needs common among FFY and which have a direct and negative impact on student success or academic progress. Promotes peer mentoring, providing guidance and direction for effective peer networking and mentorship, which may include communication skills, planning, organization, resource acquisition, and evaluation of outcomes. Coordination with offices and other duties - 5% Consults regularly with the director and lead mentoring staff to coordinate outreach and services for FFY. Consults each term, at minimum, with director in regard to individual and general academic support needs of FFY in the community. Acts as an advocate for FFY. Identifies institutional barriers and designs appropriate interventions and solutions, in coordination with the ELITE Scholars director. Participates in university wide programming, including social, cultural, and educational activities, as appropriate to the assigned work. Other duties as assigned - 5% Knowledge and Abilities Associated with this Position Include: SSP IA: Working knowledge of the basic principles of individual and group behavior. Research and observation techniques for the purpose of recording, classifying, and interpreting factual information. And the techniques and methods of interviewing. Ability to gather and analyze data; reason logically, draw valid conclusions and make appropriate recommendations. Participate in and contribute to group meetings, conferences and interviews. Clearly express ideas and recommendations orally. Write clear and concise reports; and establish and maintain cooperative working relationships with students, staff, and faculty. SSP IB: Working knowledge of the methods and problems of organization and program management. Working knowledge of research and interviewing techniques. Working knowledge of the principles of individual and group behavior; the ability to rapidly acquire such knowledge of the organization, procedures, and activities of the specific campus to which the position is assigned. Working knowledge of the basic principles, practices, and major trends in the Student Services field to which assigned. Ability to rapidly acquire a working knowledge of the specific objectives of the campus Student Services program and its relationship to the total campus operation including demonstrated ability to interact and communicate with foster youth from diverse communities, which includes but is not limited to, ethnicity, tribes, and socioeconomic backgrounds. Ability to interpret and apply program rules and regulations; gather and analyze data; reason logically, draw valid conclusions and make appropriate recommendations. Ability to present clear and concise information orally and in written reports. Ability to establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations and other private and public agencies. SSP II: Working knowledge of the practices, procedures and activities of El Centro management, general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques. General knowledge of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations. Ability to use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements. Ability to obtain factual and interpretative information through interviews. Ability to reason logically. Ability to collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multisexed and multi-aged value systems and work accordingly. Ability to establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts. And, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned including demonstrated ability to interact and communicate with foster youth from diverse communities, which includes but is not limited to, ethnicity, tribes and socioeconomic backgrounds. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Possession of these knowledge and abilities typically is demonstrated through the Experience requirements above. Minimum Qualifications: SSP IA: Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field. Specialized experience during which the applicant has acquired and successfully applied the required knowledge and abilities listed below may be substituted for the required education on a year-for-year basis. SSP IB: Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities listed below may be substituted for the required education on a year-for-year basis. Experience: Equivalent to one year of experience in professional student services work at the entry trainee level. Equivalent amounts of graduate level job-related education may be substituted for the required experience. SSP II: Education : Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities listed below may be substituted for the required education on a year-for-year basis. Experience: Equivalent to two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience. Preferred Qualifications: Demonstrated two years of professional experience working with foster youth and diverse communities. Strong communication skills, both written and oral. Trauma informed background and training Skills in social advocacy and policy making regarding at risk youth Understanding of ethical boundaries in regard to social services Compassion and empathy skills Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button: Letter of Interest Resume or Curriculum Vitae Contact information for at least three professional references Application Deadline: The deadline to submit application materials for first review Friday, March 22, 2024. This position is open until filled. Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt’s Human Resources Office at (707) 826-3626. Cal Poly Humboldt sits on the traditional homelands of the Wiyot people in what is currently called Arcata, CA. The Wiyot people call the area Goudi’ni (over in the woods). Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies. Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply. Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed. CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measure established by each campus. The systemwide policy can be found at CSU Vaccination Policy and any questions you have may be submitted to hr@humboldt.edu . Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a “Campus Security Authority”, pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment. CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS) Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position. Cal Poly Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu. Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. Mandated Reporting: This position may be considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training. Class Code: SSP IA or IB - 3079, or SSP II - 3082 Publication Date: March 8, 2024 Advertised: Mar 08 2024 Pacific Standard Time Applications close: Closing Date/Time:
Monterey County Human Resources
Salinas, California, United States
Position Description A Drug-Free Workplace Invites your interest for the position of Environmental Health Specialist II $6,007 - $8,199 per month Open Until Filled Exam #24/30J21/05PH Priority Screening Date: July 1, 2024 SUMMARY OF POSITION The County of Monterey Health Department’s Environmental Health Bureau is seeking individuals to join a dynamic team of professionals to fill several vacancies for Environmental Health Specialist II. The incumbent will be responsible for conducting inspections, outreach, investigations, and surveys in support of Federal, State and local environmental health laws and regulations in an assigned district or specialty area. The Environmental Health Bureau is dedicated to safeguarding the residents and resources of Monterey County by providing services that help promote responsible business practices, by providing educational opportunities to industry workers and public, and when necessary, by enforcing Environmental Health principles and laws. The Environmental Health Bureau is responsible for the oversight of the following programs: Drinking Water Protection Services: Responsible for small public, state small, and local small water systems inspection & compliance monitoring programs; drinking water source assessment; water well construction; repair & destruction inspection; cross connection control; collaborative aquifer protection; desalination treatment facility permitting & inspection; the Castroville Seawater Intrusion Project monitoring; and water reuse programs. Hazardous Materials Services: Responsible for emergency response; pesticide exposure; site mitigation programs; Certified Unified Program Agency (CUPA) programs: hazardous materials management; hazardous waste generator and on-site treatment/tiered permitting; accidental release prevention; underground storage tanks; and aboveground petroleum storage tanks. Solid Waste Management Services: Responsible for solid waste facility inspection & permitting; illegal dumping enforcement; liquid waste hauler inspection; solid waste vehicle inspection; medical waste generator inspection; body art facility & operator inspection; waste tire inspection; and vegetable cull feeding inspection programs. Consumer Health Protection Services: Responsible for retail food facility inspection; food borne illness investigation; food complaint investigation; pool & spa inspection; beach water & freshwater bathing public notification; vector control; childhood lead poisoning prevention; rental housing complaint investigation; employee housing inspection; institutional & detention facility housing inspection; general environmental health & sanitation; smoking pollution control; storm water pollution control; and agricultural field toilet inspection programs. Environmental Health Review (Land Use) Services: Review of subdivisions & lot-line adjustments; planning projects; administrative, zoning & coastal permits; building permits; regional & long-term planning; and general plan update. Responsible for nuisance noise control; wastewater treatment facility & nitrate monitoring; standard and alternative onsite wastewater treatment systems; grey water disposal; and winery wastewater disposal programs. The Health Department may offer up to $10,000 signing bonus to candidates hired into regular full-time positions for this classification from this recruitment ( 24/30J21/05PH) . The Eligible List established by this recruitment process may be used to fill current and future vacancies on a regular full-time, part-time, or temporary basis County-wide. This classification is part of a flexible series. Incumbents appointed at the lower level of the career series may be promoted up to the higher level of the career series subject to their meeting the employment standards for the higher class and recommendation for their promotion by the appointing authority. Examples of Duties Conducts inspections, complaint investigations surveys and special studies to determine compliance with State and local health codes and regulations or compliance with waste reduction and recycling mandates; processes permit applications and issues permits related to water systems, water wells, solid waste sites, garbage franchise districts, housing, onsite wastewater treatment systems, sewage treatment plants, special events, food facilities, hazardous substance storage facilities, generators of hazardous waste, underground storage tank operators and related activities. Prepares written reports, memoranda and correspondence. Collects and analyzes technical data; collects evidence for cases referred to District Attorney. Provides technical program information and policy interpretations for the public, businesses, community groups, contractors and professionals about sanitation problems, inspection results, prevention and correction of health hazards; assists with joint inspections with staff from other jurisdictions as required. To view the complete classification description, please visit the County of Monterey website: Environmental Health Specialist II THE SUCCESSFUL CANDIDATE Will have a proven track record demonstrating the following knowledge, skills, and abilities: Some Knowledge of: Chemistry, biology, microbiology, and environmental health science. Methods and procedures used to conduct research, inspections, or investigations. Working Knowledge of: Principles, methods, technology and equipment used in inspection, analysis and enforcement of environmental health regulations and correction of unsanitary conditions. Principles and practices of environmental sanitation, chemistry, biology, microbiology and biochemistry as applied to public health, sanitation, hazardous materials management and hazardous waste disposal. State, Federal and local laws and regulations governing environmental health. Effective inspection and enforcement techniques and appropriate response to violations. Basic construction plan review principles applied to food establishments, pools and spas, well-drilling, water systems, septic systems, and hazardous materials business response plans. Penal code relating to public nuisances. Skills and Ability to: Perform independently all skills required of an Environmental Health Specialist I in assigned area. Evaluate environmental impact of building plans, water treatment systems and septic disposal systems. Secure compliance, correction and remediation through education, persuasion and/or legal enforcement. Use proper tools, test equipment, measuring devices, sampling techniques to collect and record accurate data and to define the scope of environmental problems. Work independently, or as a team member, and exercise sound professional judgement in completion of assigned investigations and projects. Plan and complete routine and complex field inspection, surveys, site visits, construction plan reviews, and permit issuance without direct supervision. Respond to emergency incidents/spills; identify toxic or hazardous materials and initiate protective and remedial actions. Examples of Experience/Education/Training Examples of Experience/Education/Training: Any combination of training, education and/or experience which provides the knowledge, skills and abilities and required conditions of employment is qualifying. An example of a way these requirements might be acquired is: Education: A bachelor’s degree from an accredited college or university with major work in Biology, Chemistry, Biochemistry, Environmental Health, Toxicology or closely related field. AND Experience: One year of experience performing duties comparable to the class of Environmental Health Specialist I with Monterey County including a full range of investigative and enforcement duties or an equivalent position with broad responsibility in appropriate specialized area and current registration as an Environmental Health Specialist. Additional Information CONDITIONS OF EMPLOYMENT The required conditions of employment include, but are not limited to the following: Valid Certificate of Registration as an Environmental Health Specialist issued by the State of California, Department of Health Services, pursuant to Section 106600 - 106735 of the California Health and Safety Code. An EHS II assigned to Hazardous Materials Management Services is required to obtain valid certification as a Hazardous Materials Technician or Hazardous Materials Specialist from the California Specialized Training Institute (CSTI) (or as defined in California Government Code, The Governor’s Office of Emergency Services, Section 8574.20) no later than 24 months following appointment to EHS II. Possess and maintain a valid California Class C driver’s license or the ability to provide suitable transportation that is approved by the appointing authority. Tolerate rodents and insects such as rats, mice and cockroaches; tolerate unsanitary or hazardous conditions such as septic failures, accumulated garbage or animal waste. Work with potentially hostile individuals in volatile situations. Enter and perform work in establishments which may expose the incumbent to what may be considered offensive or repugnant sights, sounds or smells. Work with or around equipment that, if misused, has the potential to present a radiological hazard. Be available to work a flexible schedule, including evenings, weekend, holidays, and during times of disaster and/or emergency. An Environmental Health Specialist assigned to Hazardous Materials Management Services may be required to respond to incidents involving spills of unknown chemically hazardous materials or potentially hazardous unidentified substances; may be required to maintain contact with the worksite or co-workers outside of normal work hours by carrying a communications device; and will be required to respond, as a member of the Emergency Response Team, to incidents that occur outside normal work hours. An Environmental Health Specialist assigned to the Hazardous Materials Management Services must pass fitness testing for the use of respirators. Successfully complete a background check to include fingerprinting. BENEFITS: The County of Monterey offers an excellent benefits package. Please visit our website to view the Unit H Benefit Summary Sheet . This information is not legally binding, nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolution or Memorandum of Understanding (MOU) prevail over this listing. NOTES: As a condition of employment, prospective employees may be required to submit to a background review which may include a review of information concerning present and/or prior employment, driving record, and record of any criminal convictions. Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form I-9. If you are hired into this classification in a temporary position, your rate of pay will be hourly, and you will not be eligible for the benefits listed in the summary. Application And Selection Procedures Apply On-Line at https://www.governmentjobs.com/careers/montereycounty By priority screening date: July 1, 2024 , 11:59 PM(PST) or Hard copy applications may be obtained from and submitted during normal business hours, Monday - Friday, 8:00 AM - 5:00 PM by contacting: Health Department Attn: Human Resources 1270 Natividad Road Salinas, CA 93906 (831) 755-4519 The selection process is tentative, and applicants will be notified if changes are made. To assess applicants' possession of required qualifications, the examination process may include an oral examination, pre-examination exercises, performance examination, and/or written examination. The competitive examination process includes submittal of required application materials. A complete application package will include: Monterey County Employment Application Supplemental Questions A valid California State, Department of Public Health certification as a Registered Environmental Health Specialist All application materials must be received by the priority screen date for a guaranteed review. Resumes, cover letters, letters of interest, and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process. EQUAL OPPORTUNITY AND REASONABLE ACCOMMODATION Monterey County is a drug-free workplace and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Personnel Analyst Priscilla Herrera at 831-755-4515 or herrerap1@countyofmonterey.gov http://www.co.monterey.ca.us/government/departments-a-h/human-resources/human-resources/benefits/benefit-summary-sheet Closing Date/Time: Continuous
Jul 14, 2024
Full Time
Position Description A Drug-Free Workplace Invites your interest for the position of Environmental Health Specialist II $6,007 - $8,199 per month Open Until Filled Exam #24/30J21/05PH Priority Screening Date: July 1, 2024 SUMMARY OF POSITION The County of Monterey Health Department’s Environmental Health Bureau is seeking individuals to join a dynamic team of professionals to fill several vacancies for Environmental Health Specialist II. The incumbent will be responsible for conducting inspections, outreach, investigations, and surveys in support of Federal, State and local environmental health laws and regulations in an assigned district or specialty area. The Environmental Health Bureau is dedicated to safeguarding the residents and resources of Monterey County by providing services that help promote responsible business practices, by providing educational opportunities to industry workers and public, and when necessary, by enforcing Environmental Health principles and laws. The Environmental Health Bureau is responsible for the oversight of the following programs: Drinking Water Protection Services: Responsible for small public, state small, and local small water systems inspection & compliance monitoring programs; drinking water source assessment; water well construction; repair & destruction inspection; cross connection control; collaborative aquifer protection; desalination treatment facility permitting & inspection; the Castroville Seawater Intrusion Project monitoring; and water reuse programs. Hazardous Materials Services: Responsible for emergency response; pesticide exposure; site mitigation programs; Certified Unified Program Agency (CUPA) programs: hazardous materials management; hazardous waste generator and on-site treatment/tiered permitting; accidental release prevention; underground storage tanks; and aboveground petroleum storage tanks. Solid Waste Management Services: Responsible for solid waste facility inspection & permitting; illegal dumping enforcement; liquid waste hauler inspection; solid waste vehicle inspection; medical waste generator inspection; body art facility & operator inspection; waste tire inspection; and vegetable cull feeding inspection programs. Consumer Health Protection Services: Responsible for retail food facility inspection; food borne illness investigation; food complaint investigation; pool & spa inspection; beach water & freshwater bathing public notification; vector control; childhood lead poisoning prevention; rental housing complaint investigation; employee housing inspection; institutional & detention facility housing inspection; general environmental health & sanitation; smoking pollution control; storm water pollution control; and agricultural field toilet inspection programs. Environmental Health Review (Land Use) Services: Review of subdivisions & lot-line adjustments; planning projects; administrative, zoning & coastal permits; building permits; regional & long-term planning; and general plan update. Responsible for nuisance noise control; wastewater treatment facility & nitrate monitoring; standard and alternative onsite wastewater treatment systems; grey water disposal; and winery wastewater disposal programs. The Health Department may offer up to $10,000 signing bonus to candidates hired into regular full-time positions for this classification from this recruitment ( 24/30J21/05PH) . The Eligible List established by this recruitment process may be used to fill current and future vacancies on a regular full-time, part-time, or temporary basis County-wide. This classification is part of a flexible series. Incumbents appointed at the lower level of the career series may be promoted up to the higher level of the career series subject to their meeting the employment standards for the higher class and recommendation for their promotion by the appointing authority. Examples of Duties Conducts inspections, complaint investigations surveys and special studies to determine compliance with State and local health codes and regulations or compliance with waste reduction and recycling mandates; processes permit applications and issues permits related to water systems, water wells, solid waste sites, garbage franchise districts, housing, onsite wastewater treatment systems, sewage treatment plants, special events, food facilities, hazardous substance storage facilities, generators of hazardous waste, underground storage tank operators and related activities. Prepares written reports, memoranda and correspondence. Collects and analyzes technical data; collects evidence for cases referred to District Attorney. Provides technical program information and policy interpretations for the public, businesses, community groups, contractors and professionals about sanitation problems, inspection results, prevention and correction of health hazards; assists with joint inspections with staff from other jurisdictions as required. To view the complete classification description, please visit the County of Monterey website: Environmental Health Specialist II THE SUCCESSFUL CANDIDATE Will have a proven track record demonstrating the following knowledge, skills, and abilities: Some Knowledge of: Chemistry, biology, microbiology, and environmental health science. Methods and procedures used to conduct research, inspections, or investigations. Working Knowledge of: Principles, methods, technology and equipment used in inspection, analysis and enforcement of environmental health regulations and correction of unsanitary conditions. Principles and practices of environmental sanitation, chemistry, biology, microbiology and biochemistry as applied to public health, sanitation, hazardous materials management and hazardous waste disposal. State, Federal and local laws and regulations governing environmental health. Effective inspection and enforcement techniques and appropriate response to violations. Basic construction plan review principles applied to food establishments, pools and spas, well-drilling, water systems, septic systems, and hazardous materials business response plans. Penal code relating to public nuisances. Skills and Ability to: Perform independently all skills required of an Environmental Health Specialist I in assigned area. Evaluate environmental impact of building plans, water treatment systems and septic disposal systems. Secure compliance, correction and remediation through education, persuasion and/or legal enforcement. Use proper tools, test equipment, measuring devices, sampling techniques to collect and record accurate data and to define the scope of environmental problems. Work independently, or as a team member, and exercise sound professional judgement in completion of assigned investigations and projects. Plan and complete routine and complex field inspection, surveys, site visits, construction plan reviews, and permit issuance without direct supervision. Respond to emergency incidents/spills; identify toxic or hazardous materials and initiate protective and remedial actions. Examples of Experience/Education/Training Examples of Experience/Education/Training: Any combination of training, education and/or experience which provides the knowledge, skills and abilities and required conditions of employment is qualifying. An example of a way these requirements might be acquired is: Education: A bachelor’s degree from an accredited college or university with major work in Biology, Chemistry, Biochemistry, Environmental Health, Toxicology or closely related field. AND Experience: One year of experience performing duties comparable to the class of Environmental Health Specialist I with Monterey County including a full range of investigative and enforcement duties or an equivalent position with broad responsibility in appropriate specialized area and current registration as an Environmental Health Specialist. Additional Information CONDITIONS OF EMPLOYMENT The required conditions of employment include, but are not limited to the following: Valid Certificate of Registration as an Environmental Health Specialist issued by the State of California, Department of Health Services, pursuant to Section 106600 - 106735 of the California Health and Safety Code. An EHS II assigned to Hazardous Materials Management Services is required to obtain valid certification as a Hazardous Materials Technician or Hazardous Materials Specialist from the California Specialized Training Institute (CSTI) (or as defined in California Government Code, The Governor’s Office of Emergency Services, Section 8574.20) no later than 24 months following appointment to EHS II. Possess and maintain a valid California Class C driver’s license or the ability to provide suitable transportation that is approved by the appointing authority. Tolerate rodents and insects such as rats, mice and cockroaches; tolerate unsanitary or hazardous conditions such as septic failures, accumulated garbage or animal waste. Work with potentially hostile individuals in volatile situations. Enter and perform work in establishments which may expose the incumbent to what may be considered offensive or repugnant sights, sounds or smells. Work with or around equipment that, if misused, has the potential to present a radiological hazard. Be available to work a flexible schedule, including evenings, weekend, holidays, and during times of disaster and/or emergency. An Environmental Health Specialist assigned to Hazardous Materials Management Services may be required to respond to incidents involving spills of unknown chemically hazardous materials or potentially hazardous unidentified substances; may be required to maintain contact with the worksite or co-workers outside of normal work hours by carrying a communications device; and will be required to respond, as a member of the Emergency Response Team, to incidents that occur outside normal work hours. An Environmental Health Specialist assigned to the Hazardous Materials Management Services must pass fitness testing for the use of respirators. Successfully complete a background check to include fingerprinting. BENEFITS: The County of Monterey offers an excellent benefits package. Please visit our website to view the Unit H Benefit Summary Sheet . This information is not legally binding, nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolution or Memorandum of Understanding (MOU) prevail over this listing. NOTES: As a condition of employment, prospective employees may be required to submit to a background review which may include a review of information concerning present and/or prior employment, driving record, and record of any criminal convictions. Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form I-9. If you are hired into this classification in a temporary position, your rate of pay will be hourly, and you will not be eligible for the benefits listed in the summary. Application And Selection Procedures Apply On-Line at https://www.governmentjobs.com/careers/montereycounty By priority screening date: July 1, 2024 , 11:59 PM(PST) or Hard copy applications may be obtained from and submitted during normal business hours, Monday - Friday, 8:00 AM - 5:00 PM by contacting: Health Department Attn: Human Resources 1270 Natividad Road Salinas, CA 93906 (831) 755-4519 The selection process is tentative, and applicants will be notified if changes are made. To assess applicants' possession of required qualifications, the examination process may include an oral examination, pre-examination exercises, performance examination, and/or written examination. The competitive examination process includes submittal of required application materials. A complete application package will include: Monterey County Employment Application Supplemental Questions A valid California State, Department of Public Health certification as a Registered Environmental Health Specialist All application materials must be received by the priority screen date for a guaranteed review. Resumes, cover letters, letters of interest, and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process. EQUAL OPPORTUNITY AND REASONABLE ACCOMMODATION Monterey County is a drug-free workplace and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Personnel Analyst Priscilla Herrera at 831-755-4515 or herrerap1@countyofmonterey.gov http://www.co.monterey.ca.us/government/departments-a-h/human-resources/human-resources/benefits/benefit-summary-sheet Closing Date/Time: Continuous
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary Reporting to the Senior Assistant Director, Residential Administrative Services, the Conference Housing Specialist administers and programmatic leadership of the Conference Housing Program, a comprehensive program providing summer and academic year student, conference group and guest housing services for approximately 5,000 to 7,500 individuals annually. The Conference Housing Specialist works directly with campus service providers and client groups, and leads marketing initiatives and management of Conference Services. Working under limited supervision, the Specialist also oversees the UHS Space Reservation process, the SJSU Cares Housing program, and directs the work of the Conferences and Administrative Services Coordinator, and the Conference and Administrative Services Specialist. Key Responsibilities Provides leadership of and oversight of the day-to-day operations of the academic year and summer Conference Housing Program including guest housing and conference groups. Negotiates contracts and schedules, use of guest rooms, meeting spaces and other housing facilities for 40 to 60 summer programs, including campus frosh orientation, and academic year groups. Provides regular and after hours crisis intervention by utilizing training to provide crisis response to campus housing students and guests, which can range from making a referral to intervening in a life-threatening situation. Assists with recruitment, selection, training and supervision of student staff positions (approximately 35 conference student assistants; 4 student conference lead positions; 2- 4 summer interns; and 2 administrative student assistants). Provides oversight of the day-to-day mailroom operations including the tracking, receiving and distribution of mail and packages at multiple locations (i.e. Joe West and SVP Student Mailroom, CVA and I House Delivery). Provides lead direction and support to the Conferences and Administrative Services Specialist, and the Conference and Administrative Services Coordinator. Hires, trains and supervises student staff at all mail service locations. Leads marketing efforts including independently developing and implementing marketing initiatives and a full conference marketing plan Pursues prospects on a community, state, regional, national and international levels to increase conference business; develops proposals and bids for securing conferences, camps and events. Collaborates with and provides direction and support to the Conferences and Administrative Services Specialist, and the Conference and Administrative Services Coordinator in overseeing the student mailroom. Coordinates, instructs, guides, checks and corrects the work of two full time professional staff members, 2-4 summer interns, and approximately 35 student assistants in functional unit in order to maintain levels of productivity and quantity. Develops and implements survey tools to assess and evaluate overall program effectiveness and customer satisfaction with assistance from the Organization and Planning staff. Ensures that conference group attendees and individual guests fill out and return guest comment cards. Utilizes to assess and evaluate guest services. Assists with developing, maintaining and proposing changes to mailroom protocol and procedures. Knowledge, Skills & Abilities Knowledge in operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Ability to understand, interpret, and apply policies and regulations in specific situations to analyze and solve organizational and operating problems related to student and residential community housing needs. Ability to perform complex tasks involving independent judgment and ability to plan, coordinate, and initiate actions necessary to implement administrative or group decisions or recommendations. Comprehensive knowledge of procedures and practices; English grammar, business writing, punctuation and spelling. Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques. Thorough Knowledge of word processing, spreadsheet, database software, and computerized accounting systems. Demonstrated ability to perform complex tasks involving independent judgment, accuracy and speed. Ability to act as primary information source for staff members in functional unit. Excellent written and verbal communication skills. Ability to train others on new skills and procedures and provide work lead direction. Ability to be flexible to changes, frequent interruptions, and manage multiple tasks at one time. Excellent interpersonal skills and be able to handle a high degree of customer contact surrounding potentially emotional/controversial issues and deal with conflict while maintaining a sense of perspective and professionalism. Ability to respond to emergency situations. Ability to maintain confidentiality and appropriately handle sensitive communications for students, staff, and external agencies Ability to work with database systems to pull fields or records for reporting or transferring data to other databases. Thorough knowledge of office systems and ability to use broader range of technology, systems, and packages. Ability to coordinate and direct student assistants. Ability to understand roles and responsibilities of student and staff members and to provide guidance for staff members in a functional unit. Required Qualifications A bachelor's degree and/or equivalent training. Four years of administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Preferred Qualifications Bachelor’s Degree in Business, Hospitality Management, Education or a related field. Experience with conference or event planning, and/or hospitality management. Experience supervising professional or student staff. Experience working with conference housing and/or overnight guest housing service. Experience in an educational and/or residential setting. Customer Service experience. Compensation Classification: Administrative Analyst/Specialist - Exempt II Anticipated Hiring Range: $6,505/month - $6,753/month CSU Salary Range: $5,537/month - $10,014/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: September 11, 2024 through September 29, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Sep 11 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Sep 23, 2024
Job Summary Reporting to the Senior Assistant Director, Residential Administrative Services, the Conference Housing Specialist administers and programmatic leadership of the Conference Housing Program, a comprehensive program providing summer and academic year student, conference group and guest housing services for approximately 5,000 to 7,500 individuals annually. The Conference Housing Specialist works directly with campus service providers and client groups, and leads marketing initiatives and management of Conference Services. Working under limited supervision, the Specialist also oversees the UHS Space Reservation process, the SJSU Cares Housing program, and directs the work of the Conferences and Administrative Services Coordinator, and the Conference and Administrative Services Specialist. Key Responsibilities Provides leadership of and oversight of the day-to-day operations of the academic year and summer Conference Housing Program including guest housing and conference groups. Negotiates contracts and schedules, use of guest rooms, meeting spaces and other housing facilities for 40 to 60 summer programs, including campus frosh orientation, and academic year groups. Provides regular and after hours crisis intervention by utilizing training to provide crisis response to campus housing students and guests, which can range from making a referral to intervening in a life-threatening situation. Assists with recruitment, selection, training and supervision of student staff positions (approximately 35 conference student assistants; 4 student conference lead positions; 2- 4 summer interns; and 2 administrative student assistants). Provides oversight of the day-to-day mailroom operations including the tracking, receiving and distribution of mail and packages at multiple locations (i.e. Joe West and SVP Student Mailroom, CVA and I House Delivery). Provides lead direction and support to the Conferences and Administrative Services Specialist, and the Conference and Administrative Services Coordinator. Hires, trains and supervises student staff at all mail service locations. Leads marketing efforts including independently developing and implementing marketing initiatives and a full conference marketing plan Pursues prospects on a community, state, regional, national and international levels to increase conference business; develops proposals and bids for securing conferences, camps and events. Collaborates with and provides direction and support to the Conferences and Administrative Services Specialist, and the Conference and Administrative Services Coordinator in overseeing the student mailroom. Coordinates, instructs, guides, checks and corrects the work of two full time professional staff members, 2-4 summer interns, and approximately 35 student assistants in functional unit in order to maintain levels of productivity and quantity. Develops and implements survey tools to assess and evaluate overall program effectiveness and customer satisfaction with assistance from the Organization and Planning staff. Ensures that conference group attendees and individual guests fill out and return guest comment cards. Utilizes to assess and evaluate guest services. Assists with developing, maintaining and proposing changes to mailroom protocol and procedures. Knowledge, Skills & Abilities Knowledge in operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Ability to understand, interpret, and apply policies and regulations in specific situations to analyze and solve organizational and operating problems related to student and residential community housing needs. Ability to perform complex tasks involving independent judgment and ability to plan, coordinate, and initiate actions necessary to implement administrative or group decisions or recommendations. Comprehensive knowledge of procedures and practices; English grammar, business writing, punctuation and spelling. Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques. Thorough Knowledge of word processing, spreadsheet, database software, and computerized accounting systems. Demonstrated ability to perform complex tasks involving independent judgment, accuracy and speed. Ability to act as primary information source for staff members in functional unit. Excellent written and verbal communication skills. Ability to train others on new skills and procedures and provide work lead direction. Ability to be flexible to changes, frequent interruptions, and manage multiple tasks at one time. Excellent interpersonal skills and be able to handle a high degree of customer contact surrounding potentially emotional/controversial issues and deal with conflict while maintaining a sense of perspective and professionalism. Ability to respond to emergency situations. Ability to maintain confidentiality and appropriately handle sensitive communications for students, staff, and external agencies Ability to work with database systems to pull fields or records for reporting or transferring data to other databases. Thorough knowledge of office systems and ability to use broader range of technology, systems, and packages. Ability to coordinate and direct student assistants. Ability to understand roles and responsibilities of student and staff members and to provide guidance for staff members in a functional unit. Required Qualifications A bachelor's degree and/or equivalent training. Four years of administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Preferred Qualifications Bachelor’s Degree in Business, Hospitality Management, Education or a related field. Experience with conference or event planning, and/or hospitality management. Experience supervising professional or student staff. Experience working with conference housing and/or overnight guest housing service. Experience in an educational and/or residential setting. Customer Service experience. Compensation Classification: Administrative Analyst/Specialist - Exempt II Anticipated Hiring Range: $6,505/month - $6,753/month CSU Salary Range: $5,537/month - $10,014/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: September 11, 2024 through September 29, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Sep 11 2024 Pacific Daylight Time Applications close: Closing Date/Time: