LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information TYPE OF RECRUITMENT OPEN COMPETITIVE - EMERGENCY APPLICATION FILING PERIOD Applications will be accepted from February 23, 2024, at 7:00 a.m. Pacific Time (PT). This examination will remain open until the needs of the service are met and is subject to closure without prior notice. This announcement is being reposted to update the Desirable Qualifications and Supplemental Questionnaire. Persons who have already applied do not need to submit new applications. EXAM NUMBER W1082R-EA The LA County Board of Supervisors recently declared a local state of emergency for homelessness , and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you. Internal Services Department is seeking a qualified candidate to fill an emergency Administrative Manager 13, ISD vacancy related to the homelessness crisis. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment to Administrative Manager 13, ISD . The Opportunity The Division Manager of Source-To-Pay Transformation is responsible for leading, driving, and implementing a new enterprise e-procurement system for Los Angeles County. The individual will work closely with executives and key stakeholders across County departments to optimize the Source-To-Pay process and drive efficiency, effectiveness, and deliver large-scale transformation programs in a high matrixed organization consisting of over 40 County Departments with a combined annual spend of over $10B. The role requires a strategic ‘systems’ mindset, strong leadership skills, and the ability to deliver results through change management, process improvement and analytics. This involves setting end-to-end policies, managing budgets and schedules, and overall leadership and management of Source-To-Pay processes. Essential Job Functions Leads the e-Procurement Division and manages the workload and assignments of staff which includes managers, functional analysts, information technology specialists, application developers and technicians, and Contractor personnel for the Source-To-Pay (S2P) transformation and implementation and ongoing implementation support. Leads the implementation for the Source-To-Pay (S2P) transformation and system for 40+ County departments. Emphasize adoption of the system and procedures and gaining efficiency improvement through task elimination, simplification, standardization, and digitization. Focus on customer engagement and the effectiveness for key activities including planning and leading change management, training, and both functional and technical help desk support. Serve as single threaded owner accountable for the Source-To-Pay transformation and implementation. Lead multiple work streams of procurement transformation (i.e., purchasing, contracts, payables, etc.) to ensure consistency across; vision and strategy; policy, legal, practices and process; technology; and organization. Responsible for identification of business requirements, functional design, process design (including scenario design, flow mapping), prototyping, testing, training, and defining support models and procedures. Focus on efficiency, equity, standardization, automation, and customer service; drives continuous enhancements to increase adoption, compliance, throughput, and improved cycle times and document all Procurement processes including process flows, contract templates, business process documentation, work instructions, end-user training. Design service delivery models and performance frameworks, ensuring responsiveness and working with stakeholders to align and meet on business requirements ensuring positive customer experiences through service excellence and quality service. Strengthen compliance and governance structure around various procurement related processes. Develop and implement operating plans, data reporting structure, and appropriate KPIs to measure functional effectiveness. Implement monitoring mechanisms to ensure equity, quality and cycle times are continuously met and exceed business requirements. Focus on customer engagement and the effectiveness of key activities including planning and leading change management, training, and both functional and technical help desk support. Manage ongoing operational functions related to procurement technology and programs, and ensure existing systems are maintained, up to date, monitored, secure and operating efficiently. Provide final review and approval for the Source-To-Pay system project contractor deliverables. Foster a collaborative and engaging work environment focused on continuous improvement, innovation, and a customer-centric approach. Advise County executive management concerning the current and future direction of technological developments related to Procurement. Requirements Minimum Requirements : Option 1: Three years of experience managing an organization of multiple units including directing the budget, personnel, fiscal, program management, and other administrative functions. Option 2: A Bachelor’s degree* from an accredited college or university in Business Administration, Public Administration, or a closely related field -AND- two years of experience managing an organization of multiple units including directing the budget, personnel, fiscal, program management, and other administrative functions. You MUST meet the above requirement(s) in order to be appointed to fill any vacancies related to this recruitment. License A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Physical Expectations Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Special Requirement Information *In order to receive credit for the required degree, you must include a legible copy of the official transcripts and/or diploma at the time of filing or within seven (7) business days from the date of application filing. Please submit documentation to bgarcia@isd.lacounty.gov and indicate your name, exam name, and the exam number (W1082R-EA ) . Closely related fields include the following, but not limited to: Economics, Supply Chain Management, Business, Management, Accounting, Marketing, Finance. All documents should clearly indicate the degree in English language and the date when the degree was conferred or awarded. Accredited colleges and universities include all colleges and universities that meet the accreditation guidelines indicated on the bulletin. For applicants with international transcript(s) , a report by an evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. must be submitted at the time of filing or within seven (7) business days. The report must confirm the U.S. course/degree equivalency. DESIRABLE QUALIFICATIONS: At least five (5) years of experience in Procurement Operations, including broad-based experience in procure-to-pay processes, core procurement methodologies, and Enterprise Resource Planning (ERP) systems. Experience leading the strategy and implementation of a Source-To-Pay ERP system across a high matrix organization with annual spend over $250M. Additional Information Our Assessment Process: Before the end of your initial work assignment, the appointing department will evaluate your performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment. How to Apply: Applications must be filed online only. We must receive your application before 5:30 p.m. (PT), on the last day of filing. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using the website https://www.governmentjobs.com/careers/lacounty . Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Note: All notifications will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add bgarcia@isd.lacounty.gov , info@governmentjobs.com, and noreply@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. Please make sure you put in the time and effort when filling out your application and supplemental questions completely. The acceptance of your application depends on whether you have clearly shown that you meet the Minimum Requirements as listed on this bulletin. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and Minimum Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and you may be disqualified. Computer and Internet Access at Public Libraries: For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Fair Chance Initiative: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Have questions about anything listed above? Contact us: Exam Number: W1082R-EA Department Contact Name: Bianca Garcia Department Contact Phone: (323) 443-8832 Department Contact Email: bgarcia@isd.lacounty.gov California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 267-2432 Teletype Phone: (800) 899-4099 [Alternate Teletype Phone: (800) 897-0077 ] For detailed information, please click here
Jul 14, 2024
Full Time
Position/Program Information TYPE OF RECRUITMENT OPEN COMPETITIVE - EMERGENCY APPLICATION FILING PERIOD Applications will be accepted from February 23, 2024, at 7:00 a.m. Pacific Time (PT). This examination will remain open until the needs of the service are met and is subject to closure without prior notice. This announcement is being reposted to update the Desirable Qualifications and Supplemental Questionnaire. Persons who have already applied do not need to submit new applications. EXAM NUMBER W1082R-EA The LA County Board of Supervisors recently declared a local state of emergency for homelessness , and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you. Internal Services Department is seeking a qualified candidate to fill an emergency Administrative Manager 13, ISD vacancy related to the homelessness crisis. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment to Administrative Manager 13, ISD . The Opportunity The Division Manager of Source-To-Pay Transformation is responsible for leading, driving, and implementing a new enterprise e-procurement system for Los Angeles County. The individual will work closely with executives and key stakeholders across County departments to optimize the Source-To-Pay process and drive efficiency, effectiveness, and deliver large-scale transformation programs in a high matrixed organization consisting of over 40 County Departments with a combined annual spend of over $10B. The role requires a strategic ‘systems’ mindset, strong leadership skills, and the ability to deliver results through change management, process improvement and analytics. This involves setting end-to-end policies, managing budgets and schedules, and overall leadership and management of Source-To-Pay processes. Essential Job Functions Leads the e-Procurement Division and manages the workload and assignments of staff which includes managers, functional analysts, information technology specialists, application developers and technicians, and Contractor personnel for the Source-To-Pay (S2P) transformation and implementation and ongoing implementation support. Leads the implementation for the Source-To-Pay (S2P) transformation and system for 40+ County departments. Emphasize adoption of the system and procedures and gaining efficiency improvement through task elimination, simplification, standardization, and digitization. Focus on customer engagement and the effectiveness for key activities including planning and leading change management, training, and both functional and technical help desk support. Serve as single threaded owner accountable for the Source-To-Pay transformation and implementation. Lead multiple work streams of procurement transformation (i.e., purchasing, contracts, payables, etc.) to ensure consistency across; vision and strategy; policy, legal, practices and process; technology; and organization. Responsible for identification of business requirements, functional design, process design (including scenario design, flow mapping), prototyping, testing, training, and defining support models and procedures. Focus on efficiency, equity, standardization, automation, and customer service; drives continuous enhancements to increase adoption, compliance, throughput, and improved cycle times and document all Procurement processes including process flows, contract templates, business process documentation, work instructions, end-user training. Design service delivery models and performance frameworks, ensuring responsiveness and working with stakeholders to align and meet on business requirements ensuring positive customer experiences through service excellence and quality service. Strengthen compliance and governance structure around various procurement related processes. Develop and implement operating plans, data reporting structure, and appropriate KPIs to measure functional effectiveness. Implement monitoring mechanisms to ensure equity, quality and cycle times are continuously met and exceed business requirements. Focus on customer engagement and the effectiveness of key activities including planning and leading change management, training, and both functional and technical help desk support. Manage ongoing operational functions related to procurement technology and programs, and ensure existing systems are maintained, up to date, monitored, secure and operating efficiently. Provide final review and approval for the Source-To-Pay system project contractor deliverables. Foster a collaborative and engaging work environment focused on continuous improvement, innovation, and a customer-centric approach. Advise County executive management concerning the current and future direction of technological developments related to Procurement. Requirements Minimum Requirements : Option 1: Three years of experience managing an organization of multiple units including directing the budget, personnel, fiscal, program management, and other administrative functions. Option 2: A Bachelor’s degree* from an accredited college or university in Business Administration, Public Administration, or a closely related field -AND- two years of experience managing an organization of multiple units including directing the budget, personnel, fiscal, program management, and other administrative functions. You MUST meet the above requirement(s) in order to be appointed to fill any vacancies related to this recruitment. License A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Physical Expectations Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Special Requirement Information *In order to receive credit for the required degree, you must include a legible copy of the official transcripts and/or diploma at the time of filing or within seven (7) business days from the date of application filing. Please submit documentation to bgarcia@isd.lacounty.gov and indicate your name, exam name, and the exam number (W1082R-EA ) . Closely related fields include the following, but not limited to: Economics, Supply Chain Management, Business, Management, Accounting, Marketing, Finance. All documents should clearly indicate the degree in English language and the date when the degree was conferred or awarded. Accredited colleges and universities include all colleges and universities that meet the accreditation guidelines indicated on the bulletin. For applicants with international transcript(s) , a report by an evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. must be submitted at the time of filing or within seven (7) business days. The report must confirm the U.S. course/degree equivalency. DESIRABLE QUALIFICATIONS: At least five (5) years of experience in Procurement Operations, including broad-based experience in procure-to-pay processes, core procurement methodologies, and Enterprise Resource Planning (ERP) systems. Experience leading the strategy and implementation of a Source-To-Pay ERP system across a high matrix organization with annual spend over $250M. Additional Information Our Assessment Process: Before the end of your initial work assignment, the appointing department will evaluate your performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment. How to Apply: Applications must be filed online only. We must receive your application before 5:30 p.m. (PT), on the last day of filing. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using the website https://www.governmentjobs.com/careers/lacounty . Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Note: All notifications will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add bgarcia@isd.lacounty.gov , info@governmentjobs.com, and noreply@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. Please make sure you put in the time and effort when filling out your application and supplemental questions completely. The acceptance of your application depends on whether you have clearly shown that you meet the Minimum Requirements as listed on this bulletin. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and Minimum Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and you may be disqualified. Computer and Internet Access at Public Libraries: For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Fair Chance Initiative: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Have questions about anything listed above? Contact us: Exam Number: W1082R-EA Department Contact Name: Bianca Garcia Department Contact Phone: (323) 443-8832 Department Contact Email: bgarcia@isd.lacounty.gov California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 267-2432 Teletype Phone: (800) 899-4099 [Alternate Teletype Phone: (800) 897-0077 ] For detailed information, please click here
State of Missouri
Jefferson City, Missouri, United States
Administrative Manager - Field Coordination & Compliance Department of Revenue - License Offices Bureau Location: 301 W. High Street, Jefferson City, MO - Hybrid work option available for qualifying candidate DOR’s Vision: To provide every customer the best experience every time. HOW THIS POSITION SUPPORTS THE DEPARTMENT’S VISION: The License Offices Bureau is seeking a creative, energetic team member focused on positive transformation. The Administrative Manager will be part of a team working hand in hand with approximately 174 contracted license offices that assist Missourians in the issuance of Titles, Registrations and Driver and Non-Driver Licenses for Real ID or Non-Real ID Permits. This highly organized, attentive to detail professional will oversee a team of (7) seven Customer Service Managers providing technical assistance, daily license office operations visits and training to license offices in seven regions across Missouri. DUTIES PERFORMED TO SUPPORT THE DEPARTMENT’S VISION: This description may not include all the duties, knowledge, skills, or abilities associated with this title. Provide leadership and guidance to the License Offices Bureau, including Central Office and seven regional Customer Service Managers who assist contracted license offices across the state. Oversee the technical assistance, training and contract compliance monitoring done by the regional Customer Service Managers completed quarterly. Travel at minimum two (2) business days a week to oversee the seven (7) Regional Customer Service Managers. (Frequent overnight stays may be required) Prepare reports and documents as requested by management using exceptional communication, writing and organizational skills. Plan, evaluate and improve the efficiency of business processes and procedures to enhance the quality and efficiency of output. Prepare meeting agendas and facilitate. Ability to work independently and have good attendance. CORE COMPETENCIES NEEDED: Strategic Thinking Computer Literacy Effective Writing Team Building Abilities Assertiveness Self-directed Attention to Detail Clear Communication Organizational Abilities QUALIFICATIONS: Possess high school diploma or high school equivalency certificate 3-5 years of related experience with license offices 2-4 years of supervisory or team building experience PLEASE DIRECT ANY QUESTIONS ABOUT THIS POSITION TO: The Missouri Department of Revenue Human Resources and Total Rewards office at (573) 751-1291. We celebrate diversity and are committed to creating an inclusive environment for all. The State of Missouri is an equal opportunity employer. DUTIES PERFORMED TO SUPPORT THE DEPARTMENT’S VISION: This description may not include all the duties, knowledge, skills, or abilities associated with this title. Provide leadership and guidance to the License Offices Bureau, including Central Office and seven regional Customer Service Managers who assist contracted license offices across the state. Oversee the technical assistance, training and contract compliance monitoring done by the regional Customer Service Managers completed quarterly. Travel at minimum two (2) business days a week to oversee the seven (7) Regional Customer Service Managers. (Frequent overnight stays may be required) Prepare reports and documents as requested by management using exceptional communication, writing and organizational skills. Plan, evaluate and improve the efficiency of business processes and procedures to enhance the quality and efficiency of output. Prepare meeting agendas and facilitate. Ability to work independently and have good attendance. CORE COMPETENCIES NEEDED: Strategic Thinking Computer Literacy Effective Writing Team Building Abilities Assertiveness Self-directed Attention to Detail Clear Communication Organizational Abilities QUALIFICATIONS: Possess high school diploma or high school equivalency certificate 3-5 years of related experience with license offices 2-4 years of supervisory or team building experience The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
Jul 24, 2024
Full Time
Administrative Manager - Field Coordination & Compliance Department of Revenue - License Offices Bureau Location: 301 W. High Street, Jefferson City, MO - Hybrid work option available for qualifying candidate DOR’s Vision: To provide every customer the best experience every time. HOW THIS POSITION SUPPORTS THE DEPARTMENT’S VISION: The License Offices Bureau is seeking a creative, energetic team member focused on positive transformation. The Administrative Manager will be part of a team working hand in hand with approximately 174 contracted license offices that assist Missourians in the issuance of Titles, Registrations and Driver and Non-Driver Licenses for Real ID or Non-Real ID Permits. This highly organized, attentive to detail professional will oversee a team of (7) seven Customer Service Managers providing technical assistance, daily license office operations visits and training to license offices in seven regions across Missouri. DUTIES PERFORMED TO SUPPORT THE DEPARTMENT’S VISION: This description may not include all the duties, knowledge, skills, or abilities associated with this title. Provide leadership and guidance to the License Offices Bureau, including Central Office and seven regional Customer Service Managers who assist contracted license offices across the state. Oversee the technical assistance, training and contract compliance monitoring done by the regional Customer Service Managers completed quarterly. Travel at minimum two (2) business days a week to oversee the seven (7) Regional Customer Service Managers. (Frequent overnight stays may be required) Prepare reports and documents as requested by management using exceptional communication, writing and organizational skills. Plan, evaluate and improve the efficiency of business processes and procedures to enhance the quality and efficiency of output. Prepare meeting agendas and facilitate. Ability to work independently and have good attendance. CORE COMPETENCIES NEEDED: Strategic Thinking Computer Literacy Effective Writing Team Building Abilities Assertiveness Self-directed Attention to Detail Clear Communication Organizational Abilities QUALIFICATIONS: Possess high school diploma or high school equivalency certificate 3-5 years of related experience with license offices 2-4 years of supervisory or team building experience PLEASE DIRECT ANY QUESTIONS ABOUT THIS POSITION TO: The Missouri Department of Revenue Human Resources and Total Rewards office at (573) 751-1291. We celebrate diversity and are committed to creating an inclusive environment for all. The State of Missouri is an equal opportunity employer. DUTIES PERFORMED TO SUPPORT THE DEPARTMENT’S VISION: This description may not include all the duties, knowledge, skills, or abilities associated with this title. Provide leadership and guidance to the License Offices Bureau, including Central Office and seven regional Customer Service Managers who assist contracted license offices across the state. Oversee the technical assistance, training and contract compliance monitoring done by the regional Customer Service Managers completed quarterly. Travel at minimum two (2) business days a week to oversee the seven (7) Regional Customer Service Managers. (Frequent overnight stays may be required) Prepare reports and documents as requested by management using exceptional communication, writing and organizational skills. Plan, evaluate and improve the efficiency of business processes and procedures to enhance the quality and efficiency of output. Prepare meeting agendas and facilitate. Ability to work independently and have good attendance. CORE COMPETENCIES NEEDED: Strategic Thinking Computer Literacy Effective Writing Team Building Abilities Assertiveness Self-directed Attention to Detail Clear Communication Organizational Abilities QUALIFICATIONS: Possess high school diploma or high school equivalency certificate 3-5 years of related experience with license offices 2-4 years of supervisory or team building experience The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
CA DEPARTMENT OF JUSTICE
Sacramento, California, United States
Job Description and Duties Under the general direction of the Information Technology Manager I, the incumbent is a full journey level administrative analyst in the complex, evolving telecommunications environment of the California Law Enforcement Telecommunications System (CLETS) and CLETS administration Unit (CAS). The ITA is responsible for performing and acting in an independent capacity in all administrative communications functions required.. The ITA is also responsible for facilitating CLETS interface testing and mnemonic pooling testing with CLETS agencies, including coordination with CAS, as well as providing the first-line support to the CLETS hotline. The ITA should have a basic understanding of CLETS, network configurations, CLETS Policies, Processes and Procedures and a thorough understanding of the CLETS Technical Guide. The duties require the ITA to be highly reliable, to use independence and initiative and to complete the work with discretionary decision-making powers and in a timely manner. Daily contact and interactions with all levels of clients requires the ITA to be able to communicate effectively, both verbally and in writing. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions This position is eligible for telework up to 5 days a week, in accordance with the Statewide Telework Policy, and will be required to report to the office as needed/required. A teleworker is considered Remote-centered if they work fifty percent or more of their time from an alternate work location. The successful candidate must reside in California upon appointment. This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies. Minimum Requirements You will find the Minimum Requirements in the Class Specification. INFORMATION TECHNOLOGY ASSOCIATE INFORMATION TECHNOLOGY TECHNICIAN Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-439173 Position #(s): 420-860-1401-022 Working Title: CLETS Customer Support Classification: INFORMATION TECHNOLOGY ASSOCIATE $4,651.00 - $6,234.00 A $5,113.00 - $6,852.00 B $5,589.00 - $7,491.00 C $6,147.00 - $8,238.00 D Shall Consider: INFORMATION TECHNOLOGY TECHNICIAN $3,896.00 - $5,220.00 A $4,227.00 - $5,666.00 B $4,650.00 - $6,233.00 C # of Positions: 1 Work Location: Sacramento County Telework: Telework Job Type: Permanent, Full Time Work Shift: Day Shift Work Week: Monday - Friday Department Information This position is located in the California Justice Information Services Division, Technology Support Bureau, Strategic Transport & Technology Services Branch, CLETS Support Services Section. Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the department, please visit the Attorney General’s website at www.oag.ca.gov . Special Requirements A fingerprint check is required. Clearly indicate JC -439173 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application. A background check is required (if applicable). Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 7/29/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Dunya Jamshed JC - 439173 PO Box 160608 Sacramento , CA 95816-0608 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Dunya Jamshed JC - 439173 4949 Broadway Sacramento , CA 95820 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - The SOQ should include the question, be numbered, typed in Arial 12 point font, no more than 2 pages and address the following: 1. Describe in detail customer service experience from your current or past positions. Your application may be disqualified from consideration if your SOQ does not adhere to the requirements. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Ability to handle multiple priorities with strict deadlines Ability to maintain effective working relationships with others Knowledge of CLETS Policies, Practices and Procedures Effective Written and Verbal Communication Knowledge of concepts in office/business operations Benefits Please access this link for information on benefits afforded to employees who work for the State of California - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx . Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Dunya Jamshed (916) 210-5219 Dunya.Jamshed@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information about Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 7/29/2024
Jul 16, 2024
Full Time
Job Description and Duties Under the general direction of the Information Technology Manager I, the incumbent is a full journey level administrative analyst in the complex, evolving telecommunications environment of the California Law Enforcement Telecommunications System (CLETS) and CLETS administration Unit (CAS). The ITA is responsible for performing and acting in an independent capacity in all administrative communications functions required.. The ITA is also responsible for facilitating CLETS interface testing and mnemonic pooling testing with CLETS agencies, including coordination with CAS, as well as providing the first-line support to the CLETS hotline. The ITA should have a basic understanding of CLETS, network configurations, CLETS Policies, Processes and Procedures and a thorough understanding of the CLETS Technical Guide. The duties require the ITA to be highly reliable, to use independence and initiative and to complete the work with discretionary decision-making powers and in a timely manner. Daily contact and interactions with all levels of clients requires the ITA to be able to communicate effectively, both verbally and in writing. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions This position is eligible for telework up to 5 days a week, in accordance with the Statewide Telework Policy, and will be required to report to the office as needed/required. A teleworker is considered Remote-centered if they work fifty percent or more of their time from an alternate work location. The successful candidate must reside in California upon appointment. This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies. Minimum Requirements You will find the Minimum Requirements in the Class Specification. INFORMATION TECHNOLOGY ASSOCIATE INFORMATION TECHNOLOGY TECHNICIAN Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-439173 Position #(s): 420-860-1401-022 Working Title: CLETS Customer Support Classification: INFORMATION TECHNOLOGY ASSOCIATE $4,651.00 - $6,234.00 A $5,113.00 - $6,852.00 B $5,589.00 - $7,491.00 C $6,147.00 - $8,238.00 D Shall Consider: INFORMATION TECHNOLOGY TECHNICIAN $3,896.00 - $5,220.00 A $4,227.00 - $5,666.00 B $4,650.00 - $6,233.00 C # of Positions: 1 Work Location: Sacramento County Telework: Telework Job Type: Permanent, Full Time Work Shift: Day Shift Work Week: Monday - Friday Department Information This position is located in the California Justice Information Services Division, Technology Support Bureau, Strategic Transport & Technology Services Branch, CLETS Support Services Section. Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the department, please visit the Attorney General’s website at www.oag.ca.gov . Special Requirements A fingerprint check is required. Clearly indicate JC -439173 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application. A background check is required (if applicable). Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 7/29/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Dunya Jamshed JC - 439173 PO Box 160608 Sacramento , CA 95816-0608 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Dunya Jamshed JC - 439173 4949 Broadway Sacramento , CA 95820 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - The SOQ should include the question, be numbered, typed in Arial 12 point font, no more than 2 pages and address the following: 1. Describe in detail customer service experience from your current or past positions. Your application may be disqualified from consideration if your SOQ does not adhere to the requirements. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Ability to handle multiple priorities with strict deadlines Ability to maintain effective working relationships with others Knowledge of CLETS Policies, Practices and Procedures Effective Written and Verbal Communication Knowledge of concepts in office/business operations Benefits Please access this link for information on benefits afforded to employees who work for the State of California - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx . Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Dunya Jamshed (916) 210-5219 Dunya.Jamshed@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information about Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 7/29/2024
STATE CENTER COMMUNITY COLLEGE DISTRICT
Fresno, California, United States
General Purpose Under general supervision, performs the more advanced information technology (IT) technical and customer service functions in providing technical support to staff, faculty, administrators and students by diagnosing, troubleshooting, repairing, installing and maintaining computers and related hardware, software, mobile devices and peripherals in physical and virtual environments, including computer labs; serves as project manager for large-scale technology deployment and other similar projects; assists with network and operating system maintenance functions; may provide lead guidance and training to other IT Customer Support Technicians; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Receives, records, organizes, prioritizes and responds or assigns other technicians to respond to help desk tickets, incoming calls, end-user walk ins and emails regarding a wide range of computer-related hardware and software problems of varying degrees of technical difficulty; monitors the status of open help desk tickets and provides follow-up support until issues are resolved; documents the resolution of user support requests in the help desk application database. Takes responsibility for helpdesk configuration, operation and maintenance, and leads cross-functional teams to define and document helpdesk use cases, associated workflows, routing requirements, and service level agreements. Assists lower-level staff with escalated situations or more complex issues, leads cross-functional teams to define and develop end-user problem-resolution plans; tracks milestones and deliverables, responds to issues if necessary and provides feedback to management. Installs and configures desktop computers, mobile devices, VoIP devices, printers, scanners, readers and other peripheral equipment and runs tests to ensure proper equipment functioning; installs and configures network printers and performs printer troubleshooting and maintenance; performs hardware and software tests using diagnostic and testing equipment and communicates with vendors as needed to identify and resolve technical issues; may install and provide user support for Apple devices and related software .Configures and administers network server application software as assigned; installs and connects cables, IP cameras, wireless access points, WiFi, network cards and other network access components; works with network administrators in performing network switch configurations and troubleshoots problems at the switch level. Builds user computer image profiles including custom images and software updates; serves as project manager for and participates in deploying images for staff, administrators, faculty and computer labs; develops scripts to automate image deployment processes; plans, schedules, manages and completes computer lab replacement projects; may install complex software packages manually; tests and configures applications and new software functionalities to applicable servers and platforms including specialized systems to meet predefined departmental and Americans with Disabilities Act (ADA) requirements ; configures virtual machines; verifies software license compliance; consults and works with Academic Technology Systems Specialist on student system-related issues. Provides end-user training in the proper use of hardware, software and computer-related equipment; helps ensure end users are aware of available technologies and how to obtain support for all information technology services; educates users on the importance of system security and methods for reporting spam and phishing on group access software and devices; identifies and escalates suspicious cases to other IT staff for urgent action and/or further investigation.Installs, configures, patches, upgrades and maintains computer operating systems and applications software as assigned while ensuring compliance with defined requirements and compatibility with the network before release to users; modifies software to satisfy user requirements; analyzes computer and software needs for future expansions. Assists a Network Administrator or Systems Administrator in creating folders, file shares and net work connections; performs Active Directory maintenance such as creating security groups, distri bution groups, user and computer accounts and applying rights and permissions to users; adds/deletes user permissions and VPN access rights; may assist with system administration including installing, configuring and troubleshooting operating systems, user accounts and applications; runs utilities to update and configure licensing servers. As assigned, administers the district’s help desk application; reviews help desk statistics and surveys, analyzes trends, identifies chronic problems, performs root-cause analysis prepares reports to managers; works with other customer support technicians, technical IT staff, vendors and managers to find solutions for reducing or eliminating issues.As assigned, provides Districtwide enterprise application support of print server and scanning software, web-based software, student systems such as Colleague, SQL reporting software and other specialized enterprise applications; creates new users and passwords and manages permissions; modifies data utilizing administrative rightsPerforms or participates in performing technology research on software requests received from users to evaluate integration issues, hardware infrastructure support requirements and ongoing maintenance needs; works with software vendors to perform initial product reviews and set up user demonstrations; prepares recommendations on software acquisitions.Prepares requests for the purchase of hardware and software to meet new and replacement needs; participates in maintaining detailed inventory records of hardware, software and computer-related equipment using District asset management systems; provides input and recommendations on hardware specifications required to meet the computing needs of end users; as assigned, obtains bids and cost quotes, and orders and receives of hardware, software and computer-related purchases; disposes of obsolete assets following established procedures; may function as lead for college hardware and software procurement and licensing compliance. Assists with forecasting and planning for the established cycle replacement or upgrading of desktop, laptop, printer and related technology assets; maintains proper hardware replacement planning information. Performs minor repairs and replaces parts on technology-related equipment; contacts computer manufacturers’ technical support representatives for in-depth triage of computer issues and software, equipment specifications, repairs and replacement parts; tracks, registers and ensures compliance of equipment warranties and licenses and maintains related documentation for departmental workflow and warranty claims as necessary; returns hardware under warranty to vendors for replacement. May provide input in selecting, training and providing day-to-day lead work guidance and direction to lower-level IT Customer Support Technicians; assigns, schedules and monitors work for completeness, accuracy and conformance with District, department and legal/regulatory requirements and standards; monitors workflow to ensure mandated deadlines are being met in an optimal manner; provides information, instruction and training on work procedures and technical, legal and regulatory requirements; provides input to supervisor on employee work performance and behaviors.Creates and maintains a variety of documents including configuration information, installation procedures, standard user instructions, training materials and statistical or other reports. Trains, mentors and provides work shadowing opportunities to student workers and interns on computer technologies, hardware and software; trains and coaches student workers on proper methods for responding to help desk calls; oversees and reports on the performance of assigned work and projects such as assembling and testing computers, running software updates, conducting inventories and troubleshooting routine helpdesk calls following instructions. May deliver, install, set up, configure and demonstrate the operation of video-conferencing equipment for meetings and special events;Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES May provide audio/visual support in classrooms and events; installs and replaces projector screens, large format monitors and ceiling mounts in classrooms, requiring the use of hand tools, ladders and safety practices when working with electricity; installs, configures and maintains portable units; runs and terminates network, audio and video cables; sets up microphones, sound mixers, loudspeaker stands, amplifiers, video recording equipment and various electrical cords, power strips and associated cables for special events; performs sound checks and video checks.Attends various meetings and may serve on committees and task forces.Utilizes online and other resources to keep current on rapidly changing technologies and trends in hardware and software troubleshooting, automation technologies and other changes that could improve IT end-user support for the District. Troubleshoots malware, ransomware and other viruses following established procedures.Performs related duties as assigned. Employment Standards / Minimum Qualifications Extensive knowledge of multi-platform hardware, operating systems, software and peripherals. District or campus help desk software, functions, policies and procedures.Methods and procedures applicable to advanced problem resolution and technical support services for end users in the operation and use of computers, peripheral equipment and various network connections. Best practices, methods and equipment used in troubleshooting and determining the causes of system, computer, application and hardware problems and device errors and failures. Operational characteristics of various computer systems and operating environments used throughout the District or campus; operation and application of a wide variety of computer applications and network software. Automated image and software deployment technologies and processes.District processes and tools used to build and deploy computer system images.Tools, equipment and safety practices used in maintenance and repair of computers and peripheral equipment. General principles of design, development, implementation and operation of voice, video, storage and data networks. Best security practices to ensure protection against potential security threats such as viruses, malware, and spam. Effective customer service practices and etiquetteNew trends and developments in computer and network technology. Documentation procedures and recordkeeping and report preparation techniques. Research techniques, methods and procedures.Methods and practices of developing and providing user training.Applicable federal, state and local laws, rules and regulations [including OSHA rules and regulations if applicable]. Proper English usage including grammar, spelling and punctuation.Safety policies and work practices applicable to the work being performed. Skills and Abilities to: Organize, prioritize and respond to user support requests in a high-volume work-ticket environment.Obtain accurate and complete information from end users, in person and by telephone, to identify their needs and problems and develop responses and solutions. Troubleshoot, diagnose and resolve complex and ambiguous computer hardware, software and network connectivity problems and failures. Utilize diagnostic test procedures and equipment. Provide prompt and appropriate technical support service to information system end users. Maintain accurate inventory of computer hardware and software components.Write instructions in a manner that can be understood by end users with different levels of computer literacy. Prepare clear, concise and accurate systems documentation and reports of work performed. Analyze problems, evaluate alternatives and recommend or adopt effective courses of action in accordance with established policies and procedures.Set priorities and exercise sound judgment within areas of responsibility.Understand, interpret, explain and apply applicable laws, codes, regulations, policies and procedures.Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices.Communicate effectively, both orally and in writing. Understand and follow written and oral instructions. Operate a computer and use standard business software.Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE An associate degree in computer information systems, computer science, information technology, computer engineering or a closely related field, and at least four years of progressively responsible experience in providing customer support services to computer end users in a local area network (LAN) environment; or an equivalent combination of training and experience. Experience in an information systems environment similar in size and complexity to that of the District is preferred. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS A valid California driver’s license and the ability to maintain insurability under the District’s vehicle insurance program. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk, stand, stoop, kneel, bend, crouch ascend and descend ladders and stairs; must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds with assistance. Specific vision abilities required by this job include close vision and the ability to adjust focus. Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with frequent interruptions; work under intensive deadlines; and interact with District managers, administrators, faculty, staff, and others encountered in the course of work. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work under typical office conditions, and the noise level is usually quiet. Some work requires using ladders and stairs. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process APPLICATION SUBMISSION To move forward in the selection process, you must complete an online application through our web site at http://www.schooljobs.com/careers/scccd . Please attach to your application a copy of your transcripts (including when degree was awarded) or your application may be considered incomplete. Resumes may also be uploaded but cannot be used in lieu of a completed application. ONCE YOU HAVE SUBMITTED YOUR APPLICATION YOU WILL NOT BE ABLE TO MAKE REVISIONS TO YOUR APPLICATION MATERIALS. When completing the application, please make sure you include ALL current and previous employment in the Work Experience section of the application and complete ALL fields, including the name and contact information for your supervisors. Experience that is included in the resume but not in the Work Experience section of the application may not be considered for the purpose of determining whether you meet the minimum qualifications. All required documents must be submitted by the applicant. Personnel Commission staff will not upload your documents for you. The State Center Community College District does not accept letters of recommendation for classified positions. Please do not attempt to attach letters of recommendation to your application. APPLICATION REVIEW AND ASSESSMENTS The application review process includes an evaluation of training and experience based on given application information and answers to supplemental questionnaire. Only the most qualified applicants, who pass the minimum qualifications review, will be invited to the assessment process. The assessment process will include a competency assessment (40% weight) and an oral interview assessment (60% weight). Of those achieving a passing score on the competency assessment, only the highest-scoring candidates, plus ties, will be invited to the oral interview assessment. The passing score is 75% out of 100% on each assessment section. INITIAL ASSESSMENT TENTATIVELY SCHEDULED AS FOLLOWS: COMPETENCY ASSESSMENT: August 6, 2024 ORAL ASSESSMENT: August 15, 2024 The assessment process / assessment date is subject to change as needs dictate. All communication regarding this process will be delivered via email to the address listed on your application. ELIGIBILITY LIST Candidates who attain a passing score on each part of the assessment will be placed in rank order on a districtwide Open-Competitive List. Using the same process, a separate Promotional List will be established and both Lists will be used concurrently. Unless otherwise indicated, the eligibility list will be used to fill current vacancies for at least six months . T he current vacancy is at Madera Community Colleg e and Fresno City College . PASSING THE ASSESSMENTS AND BEING PLACED ON THE ELIGIBILITY LIST DO NOT GUARANTEE AN OFFER OF EMPLOYMENT. ACCOMMODATIONS Individuals with disabilities requiring reasonable accommodation in the selection process must inform the State Center Community College District Personnel Commission Department in writing no later than the filing date stated on the announcement. Those applicants needing such accommodations should document this request including an explanation as to the type and extent of accommodation needed to participate in the selection process. SCCCD is an equal opportunity employer committed to fostering innovation and inclusivity. We respond proactively to the diverse needs of the community and welcome individuals excited to join our District’s purpose to support student success both locally and globally. United, we the faculty, classified professionals and administrators pledge to treat all applicants and employees fairly and equitably. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page . Closing Date/Time: 7/30/2024 11:59 PM Pacific
Jul 10, 2024
Full Time
General Purpose Under general supervision, performs the more advanced information technology (IT) technical and customer service functions in providing technical support to staff, faculty, administrators and students by diagnosing, troubleshooting, repairing, installing and maintaining computers and related hardware, software, mobile devices and peripherals in physical and virtual environments, including computer labs; serves as project manager for large-scale technology deployment and other similar projects; assists with network and operating system maintenance functions; may provide lead guidance and training to other IT Customer Support Technicians; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Receives, records, organizes, prioritizes and responds or assigns other technicians to respond to help desk tickets, incoming calls, end-user walk ins and emails regarding a wide range of computer-related hardware and software problems of varying degrees of technical difficulty; monitors the status of open help desk tickets and provides follow-up support until issues are resolved; documents the resolution of user support requests in the help desk application database. Takes responsibility for helpdesk configuration, operation and maintenance, and leads cross-functional teams to define and document helpdesk use cases, associated workflows, routing requirements, and service level agreements. Assists lower-level staff with escalated situations or more complex issues, leads cross-functional teams to define and develop end-user problem-resolution plans; tracks milestones and deliverables, responds to issues if necessary and provides feedback to management. Installs and configures desktop computers, mobile devices, VoIP devices, printers, scanners, readers and other peripheral equipment and runs tests to ensure proper equipment functioning; installs and configures network printers and performs printer troubleshooting and maintenance; performs hardware and software tests using diagnostic and testing equipment and communicates with vendors as needed to identify and resolve technical issues; may install and provide user support for Apple devices and related software .Configures and administers network server application software as assigned; installs and connects cables, IP cameras, wireless access points, WiFi, network cards and other network access components; works with network administrators in performing network switch configurations and troubleshoots problems at the switch level. Builds user computer image profiles including custom images and software updates; serves as project manager for and participates in deploying images for staff, administrators, faculty and computer labs; develops scripts to automate image deployment processes; plans, schedules, manages and completes computer lab replacement projects; may install complex software packages manually; tests and configures applications and new software functionalities to applicable servers and platforms including specialized systems to meet predefined departmental and Americans with Disabilities Act (ADA) requirements ; configures virtual machines; verifies software license compliance; consults and works with Academic Technology Systems Specialist on student system-related issues. Provides end-user training in the proper use of hardware, software and computer-related equipment; helps ensure end users are aware of available technologies and how to obtain support for all information technology services; educates users on the importance of system security and methods for reporting spam and phishing on group access software and devices; identifies and escalates suspicious cases to other IT staff for urgent action and/or further investigation.Installs, configures, patches, upgrades and maintains computer operating systems and applications software as assigned while ensuring compliance with defined requirements and compatibility with the network before release to users; modifies software to satisfy user requirements; analyzes computer and software needs for future expansions. Assists a Network Administrator or Systems Administrator in creating folders, file shares and net work connections; performs Active Directory maintenance such as creating security groups, distri bution groups, user and computer accounts and applying rights and permissions to users; adds/deletes user permissions and VPN access rights; may assist with system administration including installing, configuring and troubleshooting operating systems, user accounts and applications; runs utilities to update and configure licensing servers. As assigned, administers the district’s help desk application; reviews help desk statistics and surveys, analyzes trends, identifies chronic problems, performs root-cause analysis prepares reports to managers; works with other customer support technicians, technical IT staff, vendors and managers to find solutions for reducing or eliminating issues.As assigned, provides Districtwide enterprise application support of print server and scanning software, web-based software, student systems such as Colleague, SQL reporting software and other specialized enterprise applications; creates new users and passwords and manages permissions; modifies data utilizing administrative rightsPerforms or participates in performing technology research on software requests received from users to evaluate integration issues, hardware infrastructure support requirements and ongoing maintenance needs; works with software vendors to perform initial product reviews and set up user demonstrations; prepares recommendations on software acquisitions.Prepares requests for the purchase of hardware and software to meet new and replacement needs; participates in maintaining detailed inventory records of hardware, software and computer-related equipment using District asset management systems; provides input and recommendations on hardware specifications required to meet the computing needs of end users; as assigned, obtains bids and cost quotes, and orders and receives of hardware, software and computer-related purchases; disposes of obsolete assets following established procedures; may function as lead for college hardware and software procurement and licensing compliance. Assists with forecasting and planning for the established cycle replacement or upgrading of desktop, laptop, printer and related technology assets; maintains proper hardware replacement planning information. Performs minor repairs and replaces parts on technology-related equipment; contacts computer manufacturers’ technical support representatives for in-depth triage of computer issues and software, equipment specifications, repairs and replacement parts; tracks, registers and ensures compliance of equipment warranties and licenses and maintains related documentation for departmental workflow and warranty claims as necessary; returns hardware under warranty to vendors for replacement. May provide input in selecting, training and providing day-to-day lead work guidance and direction to lower-level IT Customer Support Technicians; assigns, schedules and monitors work for completeness, accuracy and conformance with District, department and legal/regulatory requirements and standards; monitors workflow to ensure mandated deadlines are being met in an optimal manner; provides information, instruction and training on work procedures and technical, legal and regulatory requirements; provides input to supervisor on employee work performance and behaviors.Creates and maintains a variety of documents including configuration information, installation procedures, standard user instructions, training materials and statistical or other reports. Trains, mentors and provides work shadowing opportunities to student workers and interns on computer technologies, hardware and software; trains and coaches student workers on proper methods for responding to help desk calls; oversees and reports on the performance of assigned work and projects such as assembling and testing computers, running software updates, conducting inventories and troubleshooting routine helpdesk calls following instructions. May deliver, install, set up, configure and demonstrate the operation of video-conferencing equipment for meetings and special events;Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES May provide audio/visual support in classrooms and events; installs and replaces projector screens, large format monitors and ceiling mounts in classrooms, requiring the use of hand tools, ladders and safety practices when working with electricity; installs, configures and maintains portable units; runs and terminates network, audio and video cables; sets up microphones, sound mixers, loudspeaker stands, amplifiers, video recording equipment and various electrical cords, power strips and associated cables for special events; performs sound checks and video checks.Attends various meetings and may serve on committees and task forces.Utilizes online and other resources to keep current on rapidly changing technologies and trends in hardware and software troubleshooting, automation technologies and other changes that could improve IT end-user support for the District. Troubleshoots malware, ransomware and other viruses following established procedures.Performs related duties as assigned. Employment Standards / Minimum Qualifications Extensive knowledge of multi-platform hardware, operating systems, software and peripherals. District or campus help desk software, functions, policies and procedures.Methods and procedures applicable to advanced problem resolution and technical support services for end users in the operation and use of computers, peripheral equipment and various network connections. Best practices, methods and equipment used in troubleshooting and determining the causes of system, computer, application and hardware problems and device errors and failures. Operational characteristics of various computer systems and operating environments used throughout the District or campus; operation and application of a wide variety of computer applications and network software. Automated image and software deployment technologies and processes.District processes and tools used to build and deploy computer system images.Tools, equipment and safety practices used in maintenance and repair of computers and peripheral equipment. General principles of design, development, implementation and operation of voice, video, storage and data networks. Best security practices to ensure protection against potential security threats such as viruses, malware, and spam. Effective customer service practices and etiquetteNew trends and developments in computer and network technology. Documentation procedures and recordkeeping and report preparation techniques. Research techniques, methods and procedures.Methods and practices of developing and providing user training.Applicable federal, state and local laws, rules and regulations [including OSHA rules and regulations if applicable]. Proper English usage including grammar, spelling and punctuation.Safety policies and work practices applicable to the work being performed. Skills and Abilities to: Organize, prioritize and respond to user support requests in a high-volume work-ticket environment.Obtain accurate and complete information from end users, in person and by telephone, to identify their needs and problems and develop responses and solutions. Troubleshoot, diagnose and resolve complex and ambiguous computer hardware, software and network connectivity problems and failures. Utilize diagnostic test procedures and equipment. Provide prompt and appropriate technical support service to information system end users. Maintain accurate inventory of computer hardware and software components.Write instructions in a manner that can be understood by end users with different levels of computer literacy. Prepare clear, concise and accurate systems documentation and reports of work performed. Analyze problems, evaluate alternatives and recommend or adopt effective courses of action in accordance with established policies and procedures.Set priorities and exercise sound judgment within areas of responsibility.Understand, interpret, explain and apply applicable laws, codes, regulations, policies and procedures.Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices.Communicate effectively, both orally and in writing. Understand and follow written and oral instructions. Operate a computer and use standard business software.Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE An associate degree in computer information systems, computer science, information technology, computer engineering or a closely related field, and at least four years of progressively responsible experience in providing customer support services to computer end users in a local area network (LAN) environment; or an equivalent combination of training and experience. Experience in an information systems environment similar in size and complexity to that of the District is preferred. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS A valid California driver’s license and the ability to maintain insurability under the District’s vehicle insurance program. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk, stand, stoop, kneel, bend, crouch ascend and descend ladders and stairs; must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds with assistance. Specific vision abilities required by this job include close vision and the ability to adjust focus. Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with frequent interruptions; work under intensive deadlines; and interact with District managers, administrators, faculty, staff, and others encountered in the course of work. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work under typical office conditions, and the noise level is usually quiet. Some work requires using ladders and stairs. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process APPLICATION SUBMISSION To move forward in the selection process, you must complete an online application through our web site at http://www.schooljobs.com/careers/scccd . Please attach to your application a copy of your transcripts (including when degree was awarded) or your application may be considered incomplete. Resumes may also be uploaded but cannot be used in lieu of a completed application. ONCE YOU HAVE SUBMITTED YOUR APPLICATION YOU WILL NOT BE ABLE TO MAKE REVISIONS TO YOUR APPLICATION MATERIALS. When completing the application, please make sure you include ALL current and previous employment in the Work Experience section of the application and complete ALL fields, including the name and contact information for your supervisors. Experience that is included in the resume but not in the Work Experience section of the application may not be considered for the purpose of determining whether you meet the minimum qualifications. All required documents must be submitted by the applicant. Personnel Commission staff will not upload your documents for you. The State Center Community College District does not accept letters of recommendation for classified positions. Please do not attempt to attach letters of recommendation to your application. APPLICATION REVIEW AND ASSESSMENTS The application review process includes an evaluation of training and experience based on given application information and answers to supplemental questionnaire. Only the most qualified applicants, who pass the minimum qualifications review, will be invited to the assessment process. The assessment process will include a competency assessment (40% weight) and an oral interview assessment (60% weight). Of those achieving a passing score on the competency assessment, only the highest-scoring candidates, plus ties, will be invited to the oral interview assessment. The passing score is 75% out of 100% on each assessment section. INITIAL ASSESSMENT TENTATIVELY SCHEDULED AS FOLLOWS: COMPETENCY ASSESSMENT: August 6, 2024 ORAL ASSESSMENT: August 15, 2024 The assessment process / assessment date is subject to change as needs dictate. All communication regarding this process will be delivered via email to the address listed on your application. ELIGIBILITY LIST Candidates who attain a passing score on each part of the assessment will be placed in rank order on a districtwide Open-Competitive List. Using the same process, a separate Promotional List will be established and both Lists will be used concurrently. Unless otherwise indicated, the eligibility list will be used to fill current vacancies for at least six months . T he current vacancy is at Madera Community Colleg e and Fresno City College . PASSING THE ASSESSMENTS AND BEING PLACED ON THE ELIGIBILITY LIST DO NOT GUARANTEE AN OFFER OF EMPLOYMENT. ACCOMMODATIONS Individuals with disabilities requiring reasonable accommodation in the selection process must inform the State Center Community College District Personnel Commission Department in writing no later than the filing date stated on the announcement. Those applicants needing such accommodations should document this request including an explanation as to the type and extent of accommodation needed to participate in the selection process. SCCCD is an equal opportunity employer committed to fostering innovation and inclusivity. We respond proactively to the diverse needs of the community and welcome individuals excited to join our District’s purpose to support student success both locally and globally. United, we the faculty, classified professionals and administrators pledge to treat all applicants and employees fairly and equitably. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page . Closing Date/Time: 7/30/2024 11:59 PM Pacific
State of Missouri
Jefferson City, Missouri, United States
Administrative Manager - Field Coordination & Compliance Department of Revenue - License Offices Bureau Location: 301 W. High Street, Jefferson City, MO - Hybrid work option available for qualifying candidate DOR’s Vision: To provide every customer the best experience every time. HOW THIS POSITION SUPPORTS THE DEPARTMENT’S VISION: The License Offices Bureau is seeking a creative, energetic team member focused on positive transformation. The Administrative Manager will be part of a team working hand in hand with approximately 174 contracted license offices that assist Missourians in the issuance of Titles, Registrations and Driver and Non-Driver Licenses for Real ID or Non-Real ID Permits. This highly organized, attentive to detail professional will oversee a team of (7) seven Customer Service Managers providing technical assistance, daily license office operations visits and training to license offices in seven regions across Missouri. DUTIES PERFORMED TO SUPPORT THE DEPARTMENT’S VISION: This description may not include all the duties, knowledge, skills, or abilities associated with this title. Provide leadership and guidance to the License Offices Bureau, including Central Office and seven regional Customer Service Managers who assist contracted license offices across the state. Oversee the technical assistance, training and contract compliance monitoring done by the regional Customer Service Managers completed quarterly. Travel at minimum two (2) business days a week to oversee the seven (7) Regional Customer Service Managers. (Frequent overnight stays may be required) Prepare reports and documents as requested by management using exceptional communication, writing and organizational skills. Plan, evaluate and improve the efficiency of business processes and procedures to enhance the quality and efficiency of output. Prepare meeting agendas and facilitate. Ability to work independently and have good attendance. CORE COMPETENCIES NEEDED: Strategic Thinking Computer Literacy Effective Writing Team Building Abilities Assertiveness Self-directed Attention to Detail Clear Communication Organizational Abilities QUALIFICATIONS: Possess high school diploma or high school equivalency certificate 3-5 years of related experience with license offices 2-4 years of supervisory or team building experience The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
Jul 25, 2024
Full Time
Administrative Manager - Field Coordination & Compliance Department of Revenue - License Offices Bureau Location: 301 W. High Street, Jefferson City, MO - Hybrid work option available for qualifying candidate DOR’s Vision: To provide every customer the best experience every time. HOW THIS POSITION SUPPORTS THE DEPARTMENT’S VISION: The License Offices Bureau is seeking a creative, energetic team member focused on positive transformation. The Administrative Manager will be part of a team working hand in hand with approximately 174 contracted license offices that assist Missourians in the issuance of Titles, Registrations and Driver and Non-Driver Licenses for Real ID or Non-Real ID Permits. This highly organized, attentive to detail professional will oversee a team of (7) seven Customer Service Managers providing technical assistance, daily license office operations visits and training to license offices in seven regions across Missouri. DUTIES PERFORMED TO SUPPORT THE DEPARTMENT’S VISION: This description may not include all the duties, knowledge, skills, or abilities associated with this title. Provide leadership and guidance to the License Offices Bureau, including Central Office and seven regional Customer Service Managers who assist contracted license offices across the state. Oversee the technical assistance, training and contract compliance monitoring done by the regional Customer Service Managers completed quarterly. Travel at minimum two (2) business days a week to oversee the seven (7) Regional Customer Service Managers. (Frequent overnight stays may be required) Prepare reports and documents as requested by management using exceptional communication, writing and organizational skills. Plan, evaluate and improve the efficiency of business processes and procedures to enhance the quality and efficiency of output. Prepare meeting agendas and facilitate. Ability to work independently and have good attendance. CORE COMPETENCIES NEEDED: Strategic Thinking Computer Literacy Effective Writing Team Building Abilities Assertiveness Self-directed Attention to Detail Clear Communication Organizational Abilities QUALIFICATIONS: Possess high school diploma or high school equivalency certificate 3-5 years of related experience with license offices 2-4 years of supervisory or team building experience The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
City of Sacramento, CA
Sacramento, California, United States
THE POSITION With supervisor approval, incumbents may be eligible for intermittent remote work; however, they must physically reside within the Sacramento region or have the ability to regularly report to a City of Sacramento physical worksite with little notice. The Mobility and Sustainability Manager will lead a new Division that focuses on positioning the City to effectively prepare for and respond to the evolving mobility and sustainability landscape. This position will oversee preparation of transportation and sustainability data, plans, ordinances, guidelines, standards, grant applications, implementation, and key programs. Critical policy areas include mobility planning, curb management, coordination of climate and sustainability priorities, including electric vehicle promotion and support, implementation of Urban Forest Plan and programs, oversight of citywide sustainability efforts, and prioritization and funding strategies. IDEAL CANDIDATE STATEMENT The ideal candidate will be an innovative leader with a strong background in transportation planning and sustainability strategies. This candidate will have excellent communication skills, a demonstrated ability to work collaboratively, and a commitment to community engagement and equity. The ideal candidate will possess strong technical skills with knowledge and experience with state and local requirements and guidelines. This candidate will be results-oriented and have the ability to manage and navigate change and to identify and implement ways to generate new revenue streams. Under limited direction, the Planning Director directs, supervises, plans, and assigns staff of the Current Planning, Long Range Planning New Growth and Infill units; assists in the development of programs in connection with the General Plan for the City; monitors and provides policy direction on major development applications; and represents the Director of Community Development as necessary. DISTINGUISHING CHARACTERISTICS The Planning Director is a single-position management classification responsible for carrying out, interpreting, and ensuring compliance with existing regulations, policy and methods; and assisting with the development of departmental policy and methods. The Planning Director is distinguished from the next lower level classification of Principal Planner in that the former assists the Director of Community Development and participates in carrying out the duties of the Planning Division while the latter manages a single area of the department. The Planning Director is distinguished from the higher-level classification of Director of Community Development in that the latter has the primary responsibility for the Community Development Department. SUPERVISION RECEIVED AND EXERCISED Limited direction is provided by the Director of Community Development. Responsibilities include the direct and indirect supervision of supervisory, professional, technical, and clerical personnel. ESSENTIAL DUTIES AND RESPONSIBILITIES Duties may include, but are not limited to, the following: Assists in overall planning, organizing, directing, training, and evaluating assigned personnel in the Planning Division; through subordinate staff, establishes general program assignments and responsibilities for division employees, and provides technical and administrative policy guidance and direction to supervisory personnel. Participates in the professional and technical detail and administrative arrangements of the Planning Division and in the development of programs in connection with technical research, analysis, projection, and implementation of a General Plan for the City; provides guidance and counsel to Director of Community Development and staff on development of new programs and ordinances. Participates in establishing the strategic action plan for the Planning Division including development of mission, vision, goals and objectives, and participates in follow-through monitoring to assure accomplishment of established goals. Monitors and provides policy direction on major development applications; identifies and manages resolution of policy issues involving other departments; manages key development projects or activities. Appears before the Planning Commission and City Council; represents the Director of Community Development at key meetings including, but not limited to, meetings of the Planning Commission, Design Review and Preservation Board, City Council, and Technical Review Committee to present, explain, and recommend a variety of planning matters and programs; assists the Director of Community Development in carrying out directives and recommendations of the Planning Commission, City Council, and City Manager. Provides exceptional customer service to those contacted in the course of work. Performs other or related duties as assigned. QUALIFICATIONS Knowledge of: Principles and practices of modern public administration including planning, organizing, staffing, leadership, control, and training techniques. Public relations techniques and practices. Principles and practices of governmental planning, planning law, planning and zoning concepts. Current literature and recent developments in the field of public planning. Regulations and procedures affecting local planning agencies. Other disciplines related to city planning such as architecture, urban design, historical preservation, urban studies, environmental studies, transportation, and economic development. Statistical concepts and methods. Applicable Federal, State, and local laws and ordinances including the California Environmental Quality Act (CEQA). Project management. Effective meeting facilitation, issue resolution and consensus building. Skill in: Use of modern office equipment including computers, computer applications, and software. Ability to: Prepare, revise, and interpret a sound planning program for the City. Plan, coordinate, and direct the work of subordinate personnel. Analyze data and present recommendations on complex planning projects. Establish effective working relationships with employees, public officials, and the general public. Communicate clearly and concisely, orally and in writing. Organize and effectively present complicated planning and policy issues to the City Council and the public. Understand diverse needs of building requests. Conceptualize long-range plans for the City. Facilitate meetings with stakeholders of diverse viewpoints, resolve issues and build consensus. EXPERIENCE AND EDUCATION Experience : Seven years of progressively responsible professional experience in urban planning, including five years of project management and supervision. Education : A Bachelor’s degree from an accredited four-year college or university with major course work in urban or regional planning, architecture, engineering, or other design-related field; urban studies, environmental planning, public administration, political science, economics, or a closely related field. A Master’s degree in one of these fields is desirable. PROOF OF EDUCATION Proof of education such as, but not limited to, university/college transcripts anddegrees should be submitted with your application and will be required at the time of appointment. Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. THE SELECTION PROCEDURE Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment. 2. Supplemental Questionnaire: (Pass/Fail) - In addition to the City of Sacramento employment application, all applicants must complete and submit online responses to the supplemental questionnaire to the City of Sacramento Employment Office by the final filing deadline ; Responses to the supplemental questionnaire must be submitted online; paper questionnaire will not be accepted. Incomplete supplemental questionnaire will not pass the review process; omitted information cannot be considered or assumed. A resume will not substitute for the information required in the supplemental questionnaire. Possession of the minimum qualifications is not necessarily a guarantee for further advancement in the selection process. 3. Screening Committee: (Pass/Fail) - All applications received by the final filing deadline will be forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 4. Interview Process: Human Resources will forward applications to the hiring department. Those determined to be the most qualified candidates will be invited to participate in an interview process. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass Live Scan/fingerprinting. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Application Support at 855-524-5627. Visit the City of Sacramento Human Resources Department website at https://www.cityofsacramento.gov/HR/employment ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/CivilServiceBoardRules62012.pdf Union Contracts: https://www.cityofsacramento.gov/HR/labor-agreements.html Salary Schedule: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/SalarySchedule.pdf Closing Date/Time: 8/14/2024 11:59 PM Pacific
Jul 25, 2024
Full Time
THE POSITION With supervisor approval, incumbents may be eligible for intermittent remote work; however, they must physically reside within the Sacramento region or have the ability to regularly report to a City of Sacramento physical worksite with little notice. The Mobility and Sustainability Manager will lead a new Division that focuses on positioning the City to effectively prepare for and respond to the evolving mobility and sustainability landscape. This position will oversee preparation of transportation and sustainability data, plans, ordinances, guidelines, standards, grant applications, implementation, and key programs. Critical policy areas include mobility planning, curb management, coordination of climate and sustainability priorities, including electric vehicle promotion and support, implementation of Urban Forest Plan and programs, oversight of citywide sustainability efforts, and prioritization and funding strategies. IDEAL CANDIDATE STATEMENT The ideal candidate will be an innovative leader with a strong background in transportation planning and sustainability strategies. This candidate will have excellent communication skills, a demonstrated ability to work collaboratively, and a commitment to community engagement and equity. The ideal candidate will possess strong technical skills with knowledge and experience with state and local requirements and guidelines. This candidate will be results-oriented and have the ability to manage and navigate change and to identify and implement ways to generate new revenue streams. Under limited direction, the Planning Director directs, supervises, plans, and assigns staff of the Current Planning, Long Range Planning New Growth and Infill units; assists in the development of programs in connection with the General Plan for the City; monitors and provides policy direction on major development applications; and represents the Director of Community Development as necessary. DISTINGUISHING CHARACTERISTICS The Planning Director is a single-position management classification responsible for carrying out, interpreting, and ensuring compliance with existing regulations, policy and methods; and assisting with the development of departmental policy and methods. The Planning Director is distinguished from the next lower level classification of Principal Planner in that the former assists the Director of Community Development and participates in carrying out the duties of the Planning Division while the latter manages a single area of the department. The Planning Director is distinguished from the higher-level classification of Director of Community Development in that the latter has the primary responsibility for the Community Development Department. SUPERVISION RECEIVED AND EXERCISED Limited direction is provided by the Director of Community Development. Responsibilities include the direct and indirect supervision of supervisory, professional, technical, and clerical personnel. ESSENTIAL DUTIES AND RESPONSIBILITIES Duties may include, but are not limited to, the following: Assists in overall planning, organizing, directing, training, and evaluating assigned personnel in the Planning Division; through subordinate staff, establishes general program assignments and responsibilities for division employees, and provides technical and administrative policy guidance and direction to supervisory personnel. Participates in the professional and technical detail and administrative arrangements of the Planning Division and in the development of programs in connection with technical research, analysis, projection, and implementation of a General Plan for the City; provides guidance and counsel to Director of Community Development and staff on development of new programs and ordinances. Participates in establishing the strategic action plan for the Planning Division including development of mission, vision, goals and objectives, and participates in follow-through monitoring to assure accomplishment of established goals. Monitors and provides policy direction on major development applications; identifies and manages resolution of policy issues involving other departments; manages key development projects or activities. Appears before the Planning Commission and City Council; represents the Director of Community Development at key meetings including, but not limited to, meetings of the Planning Commission, Design Review and Preservation Board, City Council, and Technical Review Committee to present, explain, and recommend a variety of planning matters and programs; assists the Director of Community Development in carrying out directives and recommendations of the Planning Commission, City Council, and City Manager. Provides exceptional customer service to those contacted in the course of work. Performs other or related duties as assigned. QUALIFICATIONS Knowledge of: Principles and practices of modern public administration including planning, organizing, staffing, leadership, control, and training techniques. Public relations techniques and practices. Principles and practices of governmental planning, planning law, planning and zoning concepts. Current literature and recent developments in the field of public planning. Regulations and procedures affecting local planning agencies. Other disciplines related to city planning such as architecture, urban design, historical preservation, urban studies, environmental studies, transportation, and economic development. Statistical concepts and methods. Applicable Federal, State, and local laws and ordinances including the California Environmental Quality Act (CEQA). Project management. Effective meeting facilitation, issue resolution and consensus building. Skill in: Use of modern office equipment including computers, computer applications, and software. Ability to: Prepare, revise, and interpret a sound planning program for the City. Plan, coordinate, and direct the work of subordinate personnel. Analyze data and present recommendations on complex planning projects. Establish effective working relationships with employees, public officials, and the general public. Communicate clearly and concisely, orally and in writing. Organize and effectively present complicated planning and policy issues to the City Council and the public. Understand diverse needs of building requests. Conceptualize long-range plans for the City. Facilitate meetings with stakeholders of diverse viewpoints, resolve issues and build consensus. EXPERIENCE AND EDUCATION Experience : Seven years of progressively responsible professional experience in urban planning, including five years of project management and supervision. Education : A Bachelor’s degree from an accredited four-year college or university with major course work in urban or regional planning, architecture, engineering, or other design-related field; urban studies, environmental planning, public administration, political science, economics, or a closely related field. A Master’s degree in one of these fields is desirable. PROOF OF EDUCATION Proof of education such as, but not limited to, university/college transcripts anddegrees should be submitted with your application and will be required at the time of appointment. Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. THE SELECTION PROCEDURE Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment. 2. Supplemental Questionnaire: (Pass/Fail) - In addition to the City of Sacramento employment application, all applicants must complete and submit online responses to the supplemental questionnaire to the City of Sacramento Employment Office by the final filing deadline ; Responses to the supplemental questionnaire must be submitted online; paper questionnaire will not be accepted. Incomplete supplemental questionnaire will not pass the review process; omitted information cannot be considered or assumed. A resume will not substitute for the information required in the supplemental questionnaire. Possession of the minimum qualifications is not necessarily a guarantee for further advancement in the selection process. 3. Screening Committee: (Pass/Fail) - All applications received by the final filing deadline will be forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 4. Interview Process: Human Resources will forward applications to the hiring department. Those determined to be the most qualified candidates will be invited to participate in an interview process. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass Live Scan/fingerprinting. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Application Support at 855-524-5627. Visit the City of Sacramento Human Resources Department website at https://www.cityofsacramento.gov/HR/employment ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/CivilServiceBoardRules62012.pdf Union Contracts: https://www.cityofsacramento.gov/HR/labor-agreements.html Salary Schedule: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/SalarySchedule.pdf Closing Date/Time: 8/14/2024 11:59 PM Pacific
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Grants Support Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Office of Research & Sponsored Programs Appointment Type This is a one-year probationary position. Time Base Full-Time Work Schedule Monday through Friday; from 8:00 am to 5:00 pm Anticipated Hiring Range $5,417 Per Month ($65,004 Annually) Salary is commensurate with experience. Position Summary Responsible for all aspects of pre-award and post-award administrative support functions for a group of externally funded grants and contracts, including participation in Principal Investigator (PI) orientation; forms preparation for proposal submission; budget preparation; procedure documentation; and processing and tracking post award transactions. Position Information Post Award Transactions - Review award materials and develop familiarity with project scope and project budget. Assist PI with forms preparation. Review forms for completeness and accuracy. Review expenditure requests for allowability, allocability, consistency and reasonableness. Ensure that funds are available. Approve expenditures up to authorized dollar amount. For expenditures over the authorized dollar amount, route forms to the appropriate Grant Administrator or Manager for signature. Coordinate transactions with staff in Fiscal Affairs to ensure timely payment. Follow up with PI, vendors and subrecipients as necessary. Prepare journal entries and budget requests, create requisitions and change orders, close out purchase orders as necessary. Ensure that checks are deposited to the correct project. Coordinate project close out, including 120 day and 90 day notices, and review of outstanding transactions and open purchase orders. This function may include assistance with budget projections. PI Orientation and Support - In consultation with a GA, review budget and determine appropriate spending mechanisms (procurement card, requisition/purchase order, hospitality and travel reimbursement, stipend, honoraria, independent contractor, sub-award, petty cash, direct pay, vendor contract, equipment purchase, etc.). Under the guidance of a GA, develop plans for expenditure and explain policy and compliance requirements. PI orientation may also include review of future proposal submissions and the coordination of pre-award processes. Develop and Document Internal Procedures Train New Staff - Provide orientation and training for new Grant Support Coordinators. Pre Award Transactions - Coordinate pre-award tasks between PI and Grant Administrator. Tasks may include assisting in forms preparation and budgeting, and coordinating forms submissions from subrecipients. Other duties as assigned At All Times Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University. (P30D) Demonstrate safe work practices for oneself, others and the office environment. Minimum Qualifications Working knowledge of general practices, program, and/or administrative specialty. Basic knowledge of and ability to apply fundamental concepts. Working knowledge of budget policies and procedures. Ability to learn, interpret, and apply a wide variety of policies and procedures relating to and impacting the applicable program, organizational unit, and/or administrative specialty. Knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them. Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques. Ability to organize and plan work and projects including handling multiple priorities. Ability to make independent decisions and exercise sound judgment. Ability to compile, write, and present reports related to program or administrative specialty. Demonstrated ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit. Preferred Qualifications Bachelor’s degree; experience in a similar position may be substituted for education depending on length and applicability of experience. Effective verbal, written and interpersonal communication skills Experience in an administrative support position Demonstrated organizational skills Customer service experience Knowledge of common software packages and comfortable creating/using spreadsheets and databases. General knowledge of sponsored programs administration, research compliance and/or federal regulations. Ability to: coordinate and prioritize a large number of transactions in a timely manner with a high level of accuracy; work effectively with a diverse community of faculty and staff; understand and apply the principles of grant administration, including aspects of compliance requirements and financial management, to pre and post award functions Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Jun 04 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Working Title Grants Support Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Office of Research & Sponsored Programs Appointment Type This is a one-year probationary position. Time Base Full-Time Work Schedule Monday through Friday; from 8:00 am to 5:00 pm Anticipated Hiring Range $5,417 Per Month ($65,004 Annually) Salary is commensurate with experience. Position Summary Responsible for all aspects of pre-award and post-award administrative support functions for a group of externally funded grants and contracts, including participation in Principal Investigator (PI) orientation; forms preparation for proposal submission; budget preparation; procedure documentation; and processing and tracking post award transactions. Position Information Post Award Transactions - Review award materials and develop familiarity with project scope and project budget. Assist PI with forms preparation. Review forms for completeness and accuracy. Review expenditure requests for allowability, allocability, consistency and reasonableness. Ensure that funds are available. Approve expenditures up to authorized dollar amount. For expenditures over the authorized dollar amount, route forms to the appropriate Grant Administrator or Manager for signature. Coordinate transactions with staff in Fiscal Affairs to ensure timely payment. Follow up with PI, vendors and subrecipients as necessary. Prepare journal entries and budget requests, create requisitions and change orders, close out purchase orders as necessary. Ensure that checks are deposited to the correct project. Coordinate project close out, including 120 day and 90 day notices, and review of outstanding transactions and open purchase orders. This function may include assistance with budget projections. PI Orientation and Support - In consultation with a GA, review budget and determine appropriate spending mechanisms (procurement card, requisition/purchase order, hospitality and travel reimbursement, stipend, honoraria, independent contractor, sub-award, petty cash, direct pay, vendor contract, equipment purchase, etc.). Under the guidance of a GA, develop plans for expenditure and explain policy and compliance requirements. PI orientation may also include review of future proposal submissions and the coordination of pre-award processes. Develop and Document Internal Procedures Train New Staff - Provide orientation and training for new Grant Support Coordinators. Pre Award Transactions - Coordinate pre-award tasks between PI and Grant Administrator. Tasks may include assisting in forms preparation and budgeting, and coordinating forms submissions from subrecipients. Other duties as assigned At All Times Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University. (P30D) Demonstrate safe work practices for oneself, others and the office environment. Minimum Qualifications Working knowledge of general practices, program, and/or administrative specialty. Basic knowledge of and ability to apply fundamental concepts. Working knowledge of budget policies and procedures. Ability to learn, interpret, and apply a wide variety of policies and procedures relating to and impacting the applicable program, organizational unit, and/or administrative specialty. Knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them. Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques. Ability to organize and plan work and projects including handling multiple priorities. Ability to make independent decisions and exercise sound judgment. Ability to compile, write, and present reports related to program or administrative specialty. Demonstrated ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit. Preferred Qualifications Bachelor’s degree; experience in a similar position may be substituted for education depending on length and applicability of experience. Effective verbal, written and interpersonal communication skills Experience in an administrative support position Demonstrated organizational skills Customer service experience Knowledge of common software packages and comfortable creating/using spreadsheets and databases. General knowledge of sponsored programs administration, research compliance and/or federal regulations. Ability to: coordinate and prioritize a large number of transactions in a timely manner with a high level of accuracy; work effectively with a diverse community of faculty and staff; understand and apply the principles of grant administration, including aspects of compliance requirements and financial management, to pre and post award functions Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Jun 04 2024 Pacific Daylight Time Applications close: Closing Date/Time:
California State University (CSU) Chancellor's Office
401 Golden Shore, Long Beach, CA 90802, USA
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Budget and Office Support Analyst . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $6,401 per month, commensurate with qualifications and experience. The salary range for this classification is $ 5,273 to $9,537 per month. Classification Administrative Analyst/Specialist - Exempt II Position Information The California State University, Office of the Chancellor, is seeking a Budget and Office Support Analyst to be responsible for the External Relations and Communications (ERC) Division budget; tracking and monitoring systemwide strategic initiatives, goals and projects; tracking survey results using predetermined metrics and key performance indicators; and supporting various projects, initiatives and meetings for the ERC Division. This position receives specific direction on all budget and financial matters, including preparing, coordinating, monitoring, and analyzing budget details; works closely with the CO Systemwide Budget Office to review and explain department funding requests and future funding needs; monitors and tracks current spending to ensure the division is within its set budget; and in collaboration with the ERC senior leadership team, monitors each department's respective budget to identify weaknesses and make recommendations based on budget analysis and reports created in Data Warehouse. Additionally, this position provides guidance, support, and training to ERC senior leadership, Confidential Administrative Support, and Administrative Assistants regarding budget-related issues and concerns. This position assists the Director of Operations with systemwide and interdepartmental projects; collaborates closely to plan, prepare, and anticipate logistical needs for meetings and events, including the Board of Trustees Meetings and Vice Presidents for Advancement Council; creates and administers surveys; and prepares complex reports. The Budget and Office Support Analyst also provides backup to the Director of Operations and Executive Assistant in their absence. The incumbent maintains an awareness of the division’s priorities and has a solid understanding of the functions of the office in relations to departments in the division and other units within the CO, campuses, members of the business, industry and government communities and other external interest groups. Responsibilities Under the general direction of the Director of Operations, External Relations and Communications , the Budget and Office Support Analyst will perform duties as outlined below: Division Budget Provides support to the Director of Operations on the division budget and fiscal matters and informs the Director of Operations of any budget implications for the division. Ensures that all expenditures are justified, approved, reviewed and accounted for in accordance with policy; works closely with the CO Budget Office and ERC senior leadership on the annual division budget process and closely monitors the budget on a regular basis. Duties include but are not limited to: -Processing and reviewing departmental contracts and yearly subscriptions. -Assisting in the preparation of the quarterly lobbying disclosure reports for the ERC division, Chancellor and the Board of Trustees. -Processing and reviewing all Laserfiche transactions for the VC Office. -Preparing monthly budget reports and projections of current and anticipated needs. -Providing monthly recommendations about financial planning and budget analysis to the Director of Operations to ensure that budget decisions support the overall goals of the VC Office and the Division of ERC. -Working closely with the CO budget department as the main point of contact for assisting with the budget portion of the recruitment process; advising and answering questions on position funding, recruitment requisition forms, position management, confirming appropriate budget coding and approvals; and identifying salary funding for newly created positions. -Working closely with the ERC senior leadership and CO Budget Office on the annual division budget process to include analyzing, evaluating, monitoring, and tracking funds, assisting with budget implementation, participating in budget forecasting, providing timely budget reports, and interpreting and applying budget policies/guidelines. -Researching budget issues, such as purchase order (PO) encumbrances, systemwide allocations, and expenses for Interagency Financial Transactions (IFT) requests; recommend cost containment measures; process delegation of expenditure authority requests, etc. -Provides guidance and training on budget-related issues to the division senior leadership and their Administrative Assistants. VC Office Support -Assisting the Director of Operations with office moves and division space needs and allocation. -Serving as the Inventory Coordinator for the VC Office’s equipment; responsible for reviewing the department’s inventory listings for accuracy, home use forms, etc. and reporting any discrepancies to the Property Department. -Creating and administering division surveys and preparing complex reports; serves as the primary contact for the Employee and Customer Satisfaction Surveys for ERC. -Maintaining and updating the division website, CSYou (intranet) and division SharePoint site, including the staff directory and division org charts. -Working with Director of Operations on systemwide and interdepartmental projects, providing technical and high-level administrative support. -Researching, creating and setting up new systems, tools, and reports in tracking metrics for performance measures and for the purpose of increasing efficiencies and focuses on continuous and quality improvement. Meeting and Event Support Collaborating closely with the Director of Operations to assist with planning, preparing, and anticipating logistical needs for meetings and events, including but not limited to: -Board of Trustees Meetings, including meeting minutes, escorting high-profile donors, printing materials and providing onsite support to the Director of Operations and Vice Chancellor. -Vice Presidents for Advancement Council, including working with host campuses on logistical needs for meetings, including hotels, parking, room rentals, catering and AV needs. General Office Support -Provides general administrative support to include assisting with front office duties and serving as backup to the Director of Operations and Executive Assistant during their absence. This may include answering phones, greeting and directing visitors, scheduling meetings, making travel arrangements and processing expense claims, photocopying, filing documents, and ordering office supplies. -Participates and assists in organizing and coordinating additional projects and special events and meetings, as requested, in supporting division goals and objectives. -Responds to a variety of campus and department staff inquiries. Qualifications This position requires: -A Bachelor's degree in a related area and a minimum of five years of progressively responsible experience in a complex organization OR equivalent combination of education and experience that demonstrates that the applicant has acquired the knowledge and abilities listed is required. -Experience in working with complex budgets and spreadsheets. -Proficiency with Microsoft Excel, Word, Outlook and PowerPoint. -Possess strong analytical and organizational skills with impeccable attention to detail. -Demonstrated experience working with complex budgets, including analyzing, evaluating, monitoring, and tracking funds, assisting with budget implementation, participating in budget forecasting, providing timely budget reports, and interpreting and applying budget policies/guidelines. -Demonstrated ability to complete multiple projects/tasks simultaneously with competing deadlines, set and manage timelines and priorities; excellent project management skills. -Ability to work with all levels of management and staff; demonstrated ability to interface with officials from other educational institutions, governmental agencies, high-profile donors and members of the business community. -Demonstrated ability to take initiative and use sound judgment in completing tasks; ability to be customer focused, move forward in a change-oriented environment, and possess a team-oriented approach. -Possesses effective interpersonal, written, and verbal communication skills, thorough knowledge of modem office practices and procedures. -Ability to collaborate with others and work as part of a team in support of the strategic vision and goals of the division, the Chancellor’s Office and the CSU. -Excellent proofreading skills and ability to develop and use techniques to ensure the consistency and accuracy of information. -Demonstrated ability to plan, schedule and coordinate office activities, complex calendars and meeting and conference schedules. -Demonstrated ability to prepare complex reports, letters, and appropriate correspondence. -Operate automated equipment and the ability to use technology proactively for innovation and process improvement. Preferred Qualifications -Experience supporting a senior executive is preferred. -Experience in higher education is preferred. -Experience working with Peoplesoft and Data Warehouse. Application Period Priority consideration will be given to candidates who apply by July 12, 2024 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Jun 28 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jun 29, 2024
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Budget and Office Support Analyst . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $6,401 per month, commensurate with qualifications and experience. The salary range for this classification is $ 5,273 to $9,537 per month. Classification Administrative Analyst/Specialist - Exempt II Position Information The California State University, Office of the Chancellor, is seeking a Budget and Office Support Analyst to be responsible for the External Relations and Communications (ERC) Division budget; tracking and monitoring systemwide strategic initiatives, goals and projects; tracking survey results using predetermined metrics and key performance indicators; and supporting various projects, initiatives and meetings for the ERC Division. This position receives specific direction on all budget and financial matters, including preparing, coordinating, monitoring, and analyzing budget details; works closely with the CO Systemwide Budget Office to review and explain department funding requests and future funding needs; monitors and tracks current spending to ensure the division is within its set budget; and in collaboration with the ERC senior leadership team, monitors each department's respective budget to identify weaknesses and make recommendations based on budget analysis and reports created in Data Warehouse. Additionally, this position provides guidance, support, and training to ERC senior leadership, Confidential Administrative Support, and Administrative Assistants regarding budget-related issues and concerns. This position assists the Director of Operations with systemwide and interdepartmental projects; collaborates closely to plan, prepare, and anticipate logistical needs for meetings and events, including the Board of Trustees Meetings and Vice Presidents for Advancement Council; creates and administers surveys; and prepares complex reports. The Budget and Office Support Analyst also provides backup to the Director of Operations and Executive Assistant in their absence. The incumbent maintains an awareness of the division’s priorities and has a solid understanding of the functions of the office in relations to departments in the division and other units within the CO, campuses, members of the business, industry and government communities and other external interest groups. Responsibilities Under the general direction of the Director of Operations, External Relations and Communications , the Budget and Office Support Analyst will perform duties as outlined below: Division Budget Provides support to the Director of Operations on the division budget and fiscal matters and informs the Director of Operations of any budget implications for the division. Ensures that all expenditures are justified, approved, reviewed and accounted for in accordance with policy; works closely with the CO Budget Office and ERC senior leadership on the annual division budget process and closely monitors the budget on a regular basis. Duties include but are not limited to: -Processing and reviewing departmental contracts and yearly subscriptions. -Assisting in the preparation of the quarterly lobbying disclosure reports for the ERC division, Chancellor and the Board of Trustees. -Processing and reviewing all Laserfiche transactions for the VC Office. -Preparing monthly budget reports and projections of current and anticipated needs. -Providing monthly recommendations about financial planning and budget analysis to the Director of Operations to ensure that budget decisions support the overall goals of the VC Office and the Division of ERC. -Working closely with the CO budget department as the main point of contact for assisting with the budget portion of the recruitment process; advising and answering questions on position funding, recruitment requisition forms, position management, confirming appropriate budget coding and approvals; and identifying salary funding for newly created positions. -Working closely with the ERC senior leadership and CO Budget Office on the annual division budget process to include analyzing, evaluating, monitoring, and tracking funds, assisting with budget implementation, participating in budget forecasting, providing timely budget reports, and interpreting and applying budget policies/guidelines. -Researching budget issues, such as purchase order (PO) encumbrances, systemwide allocations, and expenses for Interagency Financial Transactions (IFT) requests; recommend cost containment measures; process delegation of expenditure authority requests, etc. -Provides guidance and training on budget-related issues to the division senior leadership and their Administrative Assistants. VC Office Support -Assisting the Director of Operations with office moves and division space needs and allocation. -Serving as the Inventory Coordinator for the VC Office’s equipment; responsible for reviewing the department’s inventory listings for accuracy, home use forms, etc. and reporting any discrepancies to the Property Department. -Creating and administering division surveys and preparing complex reports; serves as the primary contact for the Employee and Customer Satisfaction Surveys for ERC. -Maintaining and updating the division website, CSYou (intranet) and division SharePoint site, including the staff directory and division org charts. -Working with Director of Operations on systemwide and interdepartmental projects, providing technical and high-level administrative support. -Researching, creating and setting up new systems, tools, and reports in tracking metrics for performance measures and for the purpose of increasing efficiencies and focuses on continuous and quality improvement. Meeting and Event Support Collaborating closely with the Director of Operations to assist with planning, preparing, and anticipating logistical needs for meetings and events, including but not limited to: -Board of Trustees Meetings, including meeting minutes, escorting high-profile donors, printing materials and providing onsite support to the Director of Operations and Vice Chancellor. -Vice Presidents for Advancement Council, including working with host campuses on logistical needs for meetings, including hotels, parking, room rentals, catering and AV needs. General Office Support -Provides general administrative support to include assisting with front office duties and serving as backup to the Director of Operations and Executive Assistant during their absence. This may include answering phones, greeting and directing visitors, scheduling meetings, making travel arrangements and processing expense claims, photocopying, filing documents, and ordering office supplies. -Participates and assists in organizing and coordinating additional projects and special events and meetings, as requested, in supporting division goals and objectives. -Responds to a variety of campus and department staff inquiries. Qualifications This position requires: -A Bachelor's degree in a related area and a minimum of five years of progressively responsible experience in a complex organization OR equivalent combination of education and experience that demonstrates that the applicant has acquired the knowledge and abilities listed is required. -Experience in working with complex budgets and spreadsheets. -Proficiency with Microsoft Excel, Word, Outlook and PowerPoint. -Possess strong analytical and organizational skills with impeccable attention to detail. -Demonstrated experience working with complex budgets, including analyzing, evaluating, monitoring, and tracking funds, assisting with budget implementation, participating in budget forecasting, providing timely budget reports, and interpreting and applying budget policies/guidelines. -Demonstrated ability to complete multiple projects/tasks simultaneously with competing deadlines, set and manage timelines and priorities; excellent project management skills. -Ability to work with all levels of management and staff; demonstrated ability to interface with officials from other educational institutions, governmental agencies, high-profile donors and members of the business community. -Demonstrated ability to take initiative and use sound judgment in completing tasks; ability to be customer focused, move forward in a change-oriented environment, and possess a team-oriented approach. -Possesses effective interpersonal, written, and verbal communication skills, thorough knowledge of modem office practices and procedures. -Ability to collaborate with others and work as part of a team in support of the strategic vision and goals of the division, the Chancellor’s Office and the CSU. -Excellent proofreading skills and ability to develop and use techniques to ensure the consistency and accuracy of information. -Demonstrated ability to plan, schedule and coordinate office activities, complex calendars and meeting and conference schedules. -Demonstrated ability to prepare complex reports, letters, and appropriate correspondence. -Operate automated equipment and the ability to use technology proactively for innovation and process improvement. Preferred Qualifications -Experience supporting a senior executive is preferred. -Experience in higher education is preferred. -Experience working with Peoplesoft and Data Warehouse. Application Period Priority consideration will be given to candidates who apply by July 12, 2024 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Jun 28 2024 Pacific Daylight Time Applications close: Closing Date/Time:
City of Santa Clara, CA
Santa Clara, California, United States
Description The Department: SVP currently provides over 600 Megawatts of power to residential and business customers within Santa Clara, of which 40 percent of comes from carbon-free renewable resources. In addition to using green energy from large-scale wind, solar, geothermal and hydroelectric projects outside of the area, SVP employs innovative ways to locally produce electricity by operating Thermal Generation facilities utilizing Simple Cycle, Combined Cycle, and Cogeneration technologies. It is the mission of Silicon Valley Power to be a progressive, service-oriented utility, offering reliable, competitively priced services for the benefit of Santa Clara and its customers. Being competitive in the marketplace with a continuous focus on customer service, SVP can provide economic value to the City of Santa Clara and its customers while maintaining low residential rates and offering competitive rates for all customers. The Positions: Silicon Valley Power is recruiting to fill various Electric Program Manager positions in the following specialties: Capital Project Management, Contracts, Distributed Energy Resources and Storage, Environmental, Safety, and System Operations. Capital Project Management The focus and priority of this position will be to perform complex professional project management work to support the successful completion of over $300 million in near-term capital improvement program projects to support electric utility load growth. The position is assigned to the customer development and project management unit which manages, plans, and oversees the development and implementation of the capital improvement program. This position will report to the Principal Electric Utility Engineer overseeing the System Expansion Program and will work collaboratively on the management of these critical projects. The individual will perform and manage the work related to planning, design, construction, operations, and maintenance of utility projects, including receiving stations, substations, electric transmission and distribution facilities, and other electrical infrastructure. The incumbent is expected to manage consultants and directly administer public works contracts. Experience in electric utility engineering, utility asset management, GIS and work order management system is desirable. Distinguishing Characteristics/Experience: Direct knowledge in managing, planning, and overseeing the development and implementation of Capital Improvement Program(s) (CIP). Ability to provide extensive, in-depth, and specialized administrative, budgetary, financial, and compliance research, analysis, and support. Experience in management, engineering, financial, high-level administrative planning and analysis, and/or project management experience. Contracts Portfolio The focus and priority of this position will be to perform complex professional work to support the development and management of SVP’s contracts portfolio. SVP’s operation requires hundreds of unique contracts including specialized services agreements, leases, agreements with customers for substation construction, funding and deposits, public works contracts, license agreements, power purchase and resource adequacy agreements, as well as other unique agreements. The position is assigned to the Business Services Division. The incumbent will both lead staff supporting contracts functions and have direct involvement in negotiating and reviewing contracts. Experience in utility contracts is desirable. Distinguishing Characteristics/Experience: Direct knowledge and experience in contracts review, negotiating, and management for a variety of contract types. Ability to providing extensive, in-depth, and specialized administrative, budgetary, financial, and compliance research, analysis, and support Experience in managing and assigning work to administrative and clerical staff. Distributed Energy Resources , Renewable Energy and Power Purchase Contracts This position develops and implements cutting edge programs entailing distributed and renewable generation, energy storage, demand response, and microgrids. Incumbents perform professional level, individual work in project development. Duties may include supervising and participating in the conduct of studies and surveys, data interpretation, forecasting, commodity purchasing, contract negotiation, pricing/rate making, engineering studies, development of policies and procedures, evaluating regulatory and legislative initiatives, preparing, reviewing, and managing budgets and operations. Commodity purchasing and contract negotiation may include evaluation and development of strategies for electricity generation, both distributed and utility scale. Incumbents may supervise management and non-management staff and act as project team leaders and manage programs and projects. Project management responsibilities include preparing RFPs, evaluating proposals, and managing contractors and consultants. Environmental This position will ensure the City’s compliance with applicable federal, state, and local regulatory agency requirements and guidelines pertaining to Air Quality, Water, Wastewater, Storm water, and Industrial waste. This position will work with staff across multiple Divisions to develop, implement, and perform procedures and guidelines designed to ensure compliance and develop staff. They will compose, compile, track, and analyze information related to regulatory, program, and compliance oversight. This position will act as SVP’s Subject Matter Expert and provide technical and functional advisement to Management and Staff concerning Environmental Compliance. This position requires in-depth knowledge of Federal, State, and Local laws/regulations. This position also requires the ability to forecast and identify compliance issues and to develop mitigation strategies to correct issues. The position will also assist in the development of budgets, service contracts and training programs. Safety This position establishes, implements, and enforces an effective department wide safety and compliance program that prevents injury and illness. They will work to ensure that employees, both management and non-management, comply with the rules and regulations of Federal, State and Local Regulatory Agencies, and that company safety and compliance policies and procedures are consistently followed. The position will also facilitate the development and completion of the department’s compliance and controls register, controls testing and auditing, standards development and review, horizon scanning for new and changing regulatory requirements, and serving as an OSHA subject matter for the department. The position will also assist in the development of budgets, service contracts and training programs. System Operations This position will administer programs for work management, maintenance monitoring and asset management focused in all areas of Utility Operations (Metering, Substations, Transmission and Distribution). This position will also be responsible for the performance, review, and implementation of improvements to these programs. The position will develop, maintain, and improve SVP’s Outage Management System. This position will work to ensure compliance with all applicable NERC standards and seek constant improvement in SVP Work and Safety standards affecting System Operations. The position will also assist in the development of budgets, service contracts and training programs. As a member of the City's Unclassified Service, this is an "at-will" position and the incumbent serves at the discretion of the City Manager. An incumbent in this classification: demonstrates strong ethical, professional, and service-oriented leadership and interpersonal skills; sets a good example; and correctly applies the tenets of the City's Code of Ethics and values. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. Typical Duties This description may not include all the duties listed below, nor do the examples cover all duties that may be performed. Under general direction, the incumbent will: • Plan, develop, implement, evaluate, and manage an assigned program or core department service area; Supervise subordinate supervisory, professional, technical, and/or clerical staff; participate in the selection, hiring, training, and coaching of staff; conduct performance evaluations; and implement disciplinary actions as required; • Research and analyze program operations to ensure effective utilization of resources and increase productivity of work, provide regular reporting measures, conduct presentations, and make recommendations to management; • Plan and implement work plans and projects for assigned area; • Oversee daily operations of assigned program area and safety ensuring that all applicable regulatory requirements are followed; • Develop and monitor resource models and/or programs in alignment with State, Federal and local regulations and policies; • Deliver and manage communications to internal and external customers; • Administer program budget, including budget preparation, forecasting, and monitoring expenses and revenue; • Plan, implement, and monitor program or service area goals and objectives in alignment with Department goals to ensure effective programming and operations; • Monitor and report on assigned area activities, including managing resources, tracking short and long-term work activities and provide recommendations to management staff to improve efficiency in assigned area; • Serve as the subject matter expert in assigned specialty and provides consultation to subordinates, vendors, and management on assigned area of expertise; • Set the standard for safety and adhere to all applicable safety and environmental standards and regulations, including City safety standards and policies; • May act as a representative of the Department in assigned program or service area; • Implement programs which may include such functions as scheduling, coordinating, and assigning staff to projects; • Oversee request for proposal processes, participate in the preparation of vendor contracts, negotiate contracts, and act as lead contract administrator for planned program objectives; • Prepare a variety of narrative and periodic reports to keep management informed of program/project status; • Implement program audit systems to ensure appropriate use of public funds; • Develop qualitative and quantitative measures to evaluate program/project financial status, customer satisfaction, contractor performance, and public relations; • Maintain current knowledge of external program trends and legislation to ensure necessary compliance; • May represent the Department and participate in regional and state efforts to meet compliance, legislative and societal goals; • Develop, implement and evaluate marketing and educational materials to present to internal and external customers; • Use City computer applications (including but not limited to Microsoft Suite) and databases to track program status and funds and use; • Prepare reports, memos, and supporting documentation; • May act as Division Manager on a temporary basis, as assigned; and • Perform other related duties as assigned. Minimum Qualifications EDUCATION AND EXPERIENCE • Education and experience equivalent to graduation from an accredited college or university with a Bachelor's Degree in Engineering, Economics, Public or Business Administration, Environmental Sciences, Finance or a closely-related field; AND • Three (3) years' experience leading, supervising, managing, and coordinating work including but not limited to, customer related programs, project management, building facilities management, or writing, developing or administering safety or environmental compliance standards; OR • Generation/Substation/Transmission and Distribution/System Operations Specialties: Three (3) years of experience in a lead, supervisory, or senior role performing work, including but not limited to a Supervisor, Engineer, Manager, Lead Technician, or Foreperson, ACCEPTABLE SUBSTITUTION • For Generation/Substation/Transmission and Distribution/System Operations Specialties: additional years of experience in a role equivalent to, but not limited to a Control Room Operator, Electric Utility Technician, Engineer, Lineworker, or working in a lead, supervisory, or senior role performing work, including but not limited to a Supervisor, Manager, Lead Technician, or Foreperson may substitute for the degree requirement on a year for year basis up to four (4) years. • For Generation/Substation/Transmission and Distribution/System Operations Specialties: Two (2) years of experience working in a role equivalent to, but not limited to a Control Room Operator, Electric Utility Technician, Engineer, or Lineworker may be substituted for one (1) year of experience as a lead, supervisor, or senior role up to six (6) years. • Two (2) years of experience in customer related programs, project management, building facilities management, or writing, developing or administering safety or environmental compliance standards may be substituted one (1) year of experience as a lead, supervisor, manager, and coordinator experience up to six (6) years. LICENSES/CERTIFICATIONS Possession of a valid Class C California driver's license is required at the time of appointment and for the duration of employment. DESIRABLE QUALIFICATIONS • An advanced degree in Engineering, Public or Business Administration, Environmental Sciences or related field is desirable. • When assigned to Systems and Project Management, a: Project Management Professional (PMP) certification from Project Management Institute (PMI) or an equivalent certification from accredited program is desirable. • When assigned to Generation/Substation/Transmission and Distribution/System Operations Specialties, experience working in a power plant, substation, transmission & distribution, or Electric System Control Center environment is desirable. • When assigned to Safety Compliance, an in depth knowledge of OSHA and CalOSHA standards is desirable. • When assigned to Environmental Compliance, an in-depth knowledge of Spill Prevention, Control and Countermeasures (SPCC), Air Permits, and Water Permits is desirable. OTHER REQUIREMENTS • Must be able to perform all of the essential functions of the job assignment. • Incumbents may be subject to initial and periodic comprehensive background checks. • May be required to work unusual hours and weekends in performance of their duties and be available on an "on call" basis. Other Requirements: Must be able to perform all of the essential functions of the job assignment. Incumbents may be subject to initial and periodic comprehensive background checks. May be required to work unusual hours and weekends in performance of their duties and be available on an "on call" basis. CONFLICT OF INTEREST Incumbents in this position are required to file a Conflict of Interest statement upon assuming office, annually and upon leaving office, in accordance with City Manager Directive 100. Meeting the minimum qualifications does not guarantee admittance into the examination process. Only the most qualified candidates who demonstrate the best combination of qualifications in relation to the requirements and duties of the position will be invited to interview. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. Knowledge, Skills, and Abilities Knowledge of: • Local, State and Federal Laws related to environmental, safety, health, electrical system construction, maintenance, inspection, and NERC regulations pertaining Electric Utilities; • Best practice utility maintenance and project planning strategies and methods; • Cost-benefit and return on investment analysis for proposed programs • Basic understanding of Electric Utility economics, methodologies and principles; • Best practice utility compliance, maintenance and operations methods; • Electric department contract methodologies; • Project management tools and methodologies, including workload planning and budgeting; • Project and workload planning; • Preparation, negotiation, and administration of contracts and fiscal planning; • Negotiation techniques and strategies; • Principles and practices of customer service; • Research methods and statistical analysis; • Principles and practices of management, employee supervision, training, and performance evaluation; • Pertinent State, Federal, and Local laws and regulations for assigned specialty area; • Problem solving and conflict resolution practices and techniques; and • Office safety practices, procedures and standards. Ability to: • Develop, implement, and monitor programs and projects; • Effectively problem solve with various teams and management to improve and streamline processes; • Supervise staff in compliance with applicable Memorandum of Understandings • Analyze situations, identify problems, and exercise sound independent judgment within established guidelines; • Identify, research and gather relevant information from a variety of sources; • Collect and analyze data and prepare a variety of statistical and narrative reports; • Operate standard office equipment and learn City databases and software programs; • Develop and maintain electronic databases; • Effectively develop, negotiate, and monitor contracts; • Interpret and apply laws and regulations, policies and procedures; • Communicate clearly and effectively both orally and in writing and carry out oral and written instructions; • Prepare and present clear, concise and complex written and oral reports and presentations; • Develop and conduct effective public relations programs on assigned specialty; • Speak effectively before large groups of people; • Establish and maintain tactful, courteous and effective working relationships with those contacted in the course of work including the general public; • Work independently with minimal supervision; • Work effectively as a member of the department to achieve common goals and be able to deliver excellent customer service to both internal and external City clients; • Work effectively in time-sensitive situations and meet deadlines; • Coordinate multiple projects and complex tasks simultaneously; • Develop creative and practical solutions to complex and difficult problems; and • Bend, stoop, reach, carry, climb, and lift as necessary to perform assigned duties. Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”) To receive consideration for the screening process, candidates must submit a 1) Cover Letter and, 2) Resume. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . Applications will be reviewed on a weekly basis for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. A first review of applications will be on September 18, 2023. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . City of Santa Clara Benefit Summary Overview for Bargaining Unit #9 Miscellaneous Unclassified Management This summary provides a brief overview of the City of Santa Clara’s benefits available to Bargaining Unit #9 employees in 2024. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager’s Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula -employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $10,397.40(Social Security) and 1.45% (Medicare) of gross pay Health Insurance: City contribution up to $2042.82/month, based on enrollment in a CalPERS health plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis Coverage is effective as early asthe first day of the monthafter date of hire If an employee enrolls in a plan with a premium that is less than $946.86/month, they will be paid the difference in cash Employees hired on or after 1/1/2023who opt-out of City-offered health insurance and provide annual attestation and acceptableproof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Vision Insurance: Choice of two VSP plans City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $50.00 a month toward employee’s VEBA account Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) Life Insurance: City pays for $50,000 of Basic Life Insurance coverage Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): Employee pays 1.1% of gross pay (includes Paid Family Leave) 7 day waiting period. Weekly paid leave for absences due to non-work related injuries/illnesses. Benefit is based on past earnings. Refer to edd.ca.gov for more information Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Weekly paid leave benefit. Benefit is based on past earnings. Refer to edd.ca.gov for more information Long Term Disability (LTD) Insurance: Benefit is 60% of basic wage up to $13,333; max $8,000/month City paid benefit. City pays $.207/$100 of insured earnings 60 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of the IRS maximum or100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3,200per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $315per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6 months of City service For 1 -4 years of service: 10 days (80 hours)/year For 5 -9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum accrual is 480 hours Once per year, employees can elect to convert up to 80 hours of accrued vacation to cash to be paid out in up to two cash-outs the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 32 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service Management Leave: 120 hours of management leave credited to employees each January 1st New employees hired between January 1st and June 30th receive 120 hours of management leave their first year New employees hired between July 1st and December 31st receive 60 hours of management leave their first year Unused management leave may be carried over from one calendar year to the next; however, an employee may never have more than 240 hours (calendar years 2021 through 2024) of “banked” management leave Holidays: Seventeen paid eight-hour holidays per year (13 & 4 holidays between 12/25 to 1/1 of following year) Mobile Communication Device Allowance: $80/month in lieu of carrying a City-issued cell phone Auto Allowance (an alternative to mileage reimbursement or use of a City vehicle): Department Heads receive $320/month (up to $520, with City Manager approval). Assistant Department Heads and Division Managers can receive $200/month (Up to $500 with City Manager approval) Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year City paid benefit Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to$416/month in 2024(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $249/month in 2024(amount adjusted annually) Alternate Work Schedule: An employee shall be eligible to work a 9/80 alternate work schedule according to the conditions, criteria, and requirements set forth in City Manager's Directive 71. Requests to work a 9/80 schedule shall be made through or by the Department Head to the City Manager. The City Manager must approve the schedule and the City Manager or Department Head (for employees other than Department Heads) may terminate the schedule at anytime. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
Description The Department: SVP currently provides over 600 Megawatts of power to residential and business customers within Santa Clara, of which 40 percent of comes from carbon-free renewable resources. In addition to using green energy from large-scale wind, solar, geothermal and hydroelectric projects outside of the area, SVP employs innovative ways to locally produce electricity by operating Thermal Generation facilities utilizing Simple Cycle, Combined Cycle, and Cogeneration technologies. It is the mission of Silicon Valley Power to be a progressive, service-oriented utility, offering reliable, competitively priced services for the benefit of Santa Clara and its customers. Being competitive in the marketplace with a continuous focus on customer service, SVP can provide economic value to the City of Santa Clara and its customers while maintaining low residential rates and offering competitive rates for all customers. The Positions: Silicon Valley Power is recruiting to fill various Electric Program Manager positions in the following specialties: Capital Project Management, Contracts, Distributed Energy Resources and Storage, Environmental, Safety, and System Operations. Capital Project Management The focus and priority of this position will be to perform complex professional project management work to support the successful completion of over $300 million in near-term capital improvement program projects to support electric utility load growth. The position is assigned to the customer development and project management unit which manages, plans, and oversees the development and implementation of the capital improvement program. This position will report to the Principal Electric Utility Engineer overseeing the System Expansion Program and will work collaboratively on the management of these critical projects. The individual will perform and manage the work related to planning, design, construction, operations, and maintenance of utility projects, including receiving stations, substations, electric transmission and distribution facilities, and other electrical infrastructure. The incumbent is expected to manage consultants and directly administer public works contracts. Experience in electric utility engineering, utility asset management, GIS and work order management system is desirable. Distinguishing Characteristics/Experience: Direct knowledge in managing, planning, and overseeing the development and implementation of Capital Improvement Program(s) (CIP). Ability to provide extensive, in-depth, and specialized administrative, budgetary, financial, and compliance research, analysis, and support. Experience in management, engineering, financial, high-level administrative planning and analysis, and/or project management experience. Contracts Portfolio The focus and priority of this position will be to perform complex professional work to support the development and management of SVP’s contracts portfolio. SVP’s operation requires hundreds of unique contracts including specialized services agreements, leases, agreements with customers for substation construction, funding and deposits, public works contracts, license agreements, power purchase and resource adequacy agreements, as well as other unique agreements. The position is assigned to the Business Services Division. The incumbent will both lead staff supporting contracts functions and have direct involvement in negotiating and reviewing contracts. Experience in utility contracts is desirable. Distinguishing Characteristics/Experience: Direct knowledge and experience in contracts review, negotiating, and management for a variety of contract types. Ability to providing extensive, in-depth, and specialized administrative, budgetary, financial, and compliance research, analysis, and support Experience in managing and assigning work to administrative and clerical staff. Distributed Energy Resources , Renewable Energy and Power Purchase Contracts This position develops and implements cutting edge programs entailing distributed and renewable generation, energy storage, demand response, and microgrids. Incumbents perform professional level, individual work in project development. Duties may include supervising and participating in the conduct of studies and surveys, data interpretation, forecasting, commodity purchasing, contract negotiation, pricing/rate making, engineering studies, development of policies and procedures, evaluating regulatory and legislative initiatives, preparing, reviewing, and managing budgets and operations. Commodity purchasing and contract negotiation may include evaluation and development of strategies for electricity generation, both distributed and utility scale. Incumbents may supervise management and non-management staff and act as project team leaders and manage programs and projects. Project management responsibilities include preparing RFPs, evaluating proposals, and managing contractors and consultants. Environmental This position will ensure the City’s compliance with applicable federal, state, and local regulatory agency requirements and guidelines pertaining to Air Quality, Water, Wastewater, Storm water, and Industrial waste. This position will work with staff across multiple Divisions to develop, implement, and perform procedures and guidelines designed to ensure compliance and develop staff. They will compose, compile, track, and analyze information related to regulatory, program, and compliance oversight. This position will act as SVP’s Subject Matter Expert and provide technical and functional advisement to Management and Staff concerning Environmental Compliance. This position requires in-depth knowledge of Federal, State, and Local laws/regulations. This position also requires the ability to forecast and identify compliance issues and to develop mitigation strategies to correct issues. The position will also assist in the development of budgets, service contracts and training programs. Safety This position establishes, implements, and enforces an effective department wide safety and compliance program that prevents injury and illness. They will work to ensure that employees, both management and non-management, comply with the rules and regulations of Federal, State and Local Regulatory Agencies, and that company safety and compliance policies and procedures are consistently followed. The position will also facilitate the development and completion of the department’s compliance and controls register, controls testing and auditing, standards development and review, horizon scanning for new and changing regulatory requirements, and serving as an OSHA subject matter for the department. The position will also assist in the development of budgets, service contracts and training programs. System Operations This position will administer programs for work management, maintenance monitoring and asset management focused in all areas of Utility Operations (Metering, Substations, Transmission and Distribution). This position will also be responsible for the performance, review, and implementation of improvements to these programs. The position will develop, maintain, and improve SVP’s Outage Management System. This position will work to ensure compliance with all applicable NERC standards and seek constant improvement in SVP Work and Safety standards affecting System Operations. The position will also assist in the development of budgets, service contracts and training programs. As a member of the City's Unclassified Service, this is an "at-will" position and the incumbent serves at the discretion of the City Manager. An incumbent in this classification: demonstrates strong ethical, professional, and service-oriented leadership and interpersonal skills; sets a good example; and correctly applies the tenets of the City's Code of Ethics and values. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. Typical Duties This description may not include all the duties listed below, nor do the examples cover all duties that may be performed. Under general direction, the incumbent will: • Plan, develop, implement, evaluate, and manage an assigned program or core department service area; Supervise subordinate supervisory, professional, technical, and/or clerical staff; participate in the selection, hiring, training, and coaching of staff; conduct performance evaluations; and implement disciplinary actions as required; • Research and analyze program operations to ensure effective utilization of resources and increase productivity of work, provide regular reporting measures, conduct presentations, and make recommendations to management; • Plan and implement work plans and projects for assigned area; • Oversee daily operations of assigned program area and safety ensuring that all applicable regulatory requirements are followed; • Develop and monitor resource models and/or programs in alignment with State, Federal and local regulations and policies; • Deliver and manage communications to internal and external customers; • Administer program budget, including budget preparation, forecasting, and monitoring expenses and revenue; • Plan, implement, and monitor program or service area goals and objectives in alignment with Department goals to ensure effective programming and operations; • Monitor and report on assigned area activities, including managing resources, tracking short and long-term work activities and provide recommendations to management staff to improve efficiency in assigned area; • Serve as the subject matter expert in assigned specialty and provides consultation to subordinates, vendors, and management on assigned area of expertise; • Set the standard for safety and adhere to all applicable safety and environmental standards and regulations, including City safety standards and policies; • May act as a representative of the Department in assigned program or service area; • Implement programs which may include such functions as scheduling, coordinating, and assigning staff to projects; • Oversee request for proposal processes, participate in the preparation of vendor contracts, negotiate contracts, and act as lead contract administrator for planned program objectives; • Prepare a variety of narrative and periodic reports to keep management informed of program/project status; • Implement program audit systems to ensure appropriate use of public funds; • Develop qualitative and quantitative measures to evaluate program/project financial status, customer satisfaction, contractor performance, and public relations; • Maintain current knowledge of external program trends and legislation to ensure necessary compliance; • May represent the Department and participate in regional and state efforts to meet compliance, legislative and societal goals; • Develop, implement and evaluate marketing and educational materials to present to internal and external customers; • Use City computer applications (including but not limited to Microsoft Suite) and databases to track program status and funds and use; • Prepare reports, memos, and supporting documentation; • May act as Division Manager on a temporary basis, as assigned; and • Perform other related duties as assigned. Minimum Qualifications EDUCATION AND EXPERIENCE • Education and experience equivalent to graduation from an accredited college or university with a Bachelor's Degree in Engineering, Economics, Public or Business Administration, Environmental Sciences, Finance or a closely-related field; AND • Three (3) years' experience leading, supervising, managing, and coordinating work including but not limited to, customer related programs, project management, building facilities management, or writing, developing or administering safety or environmental compliance standards; OR • Generation/Substation/Transmission and Distribution/System Operations Specialties: Three (3) years of experience in a lead, supervisory, or senior role performing work, including but not limited to a Supervisor, Engineer, Manager, Lead Technician, or Foreperson, ACCEPTABLE SUBSTITUTION • For Generation/Substation/Transmission and Distribution/System Operations Specialties: additional years of experience in a role equivalent to, but not limited to a Control Room Operator, Electric Utility Technician, Engineer, Lineworker, or working in a lead, supervisory, or senior role performing work, including but not limited to a Supervisor, Manager, Lead Technician, or Foreperson may substitute for the degree requirement on a year for year basis up to four (4) years. • For Generation/Substation/Transmission and Distribution/System Operations Specialties: Two (2) years of experience working in a role equivalent to, but not limited to a Control Room Operator, Electric Utility Technician, Engineer, or Lineworker may be substituted for one (1) year of experience as a lead, supervisor, or senior role up to six (6) years. • Two (2) years of experience in customer related programs, project management, building facilities management, or writing, developing or administering safety or environmental compliance standards may be substituted one (1) year of experience as a lead, supervisor, manager, and coordinator experience up to six (6) years. LICENSES/CERTIFICATIONS Possession of a valid Class C California driver's license is required at the time of appointment and for the duration of employment. DESIRABLE QUALIFICATIONS • An advanced degree in Engineering, Public or Business Administration, Environmental Sciences or related field is desirable. • When assigned to Systems and Project Management, a: Project Management Professional (PMP) certification from Project Management Institute (PMI) or an equivalent certification from accredited program is desirable. • When assigned to Generation/Substation/Transmission and Distribution/System Operations Specialties, experience working in a power plant, substation, transmission & distribution, or Electric System Control Center environment is desirable. • When assigned to Safety Compliance, an in depth knowledge of OSHA and CalOSHA standards is desirable. • When assigned to Environmental Compliance, an in-depth knowledge of Spill Prevention, Control and Countermeasures (SPCC), Air Permits, and Water Permits is desirable. OTHER REQUIREMENTS • Must be able to perform all of the essential functions of the job assignment. • Incumbents may be subject to initial and periodic comprehensive background checks. • May be required to work unusual hours and weekends in performance of their duties and be available on an "on call" basis. Other Requirements: Must be able to perform all of the essential functions of the job assignment. Incumbents may be subject to initial and periodic comprehensive background checks. May be required to work unusual hours and weekends in performance of their duties and be available on an "on call" basis. CONFLICT OF INTEREST Incumbents in this position are required to file a Conflict of Interest statement upon assuming office, annually and upon leaving office, in accordance with City Manager Directive 100. Meeting the minimum qualifications does not guarantee admittance into the examination process. Only the most qualified candidates who demonstrate the best combination of qualifications in relation to the requirements and duties of the position will be invited to interview. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. Knowledge, Skills, and Abilities Knowledge of: • Local, State and Federal Laws related to environmental, safety, health, electrical system construction, maintenance, inspection, and NERC regulations pertaining Electric Utilities; • Best practice utility maintenance and project planning strategies and methods; • Cost-benefit and return on investment analysis for proposed programs • Basic understanding of Electric Utility economics, methodologies and principles; • Best practice utility compliance, maintenance and operations methods; • Electric department contract methodologies; • Project management tools and methodologies, including workload planning and budgeting; • Project and workload planning; • Preparation, negotiation, and administration of contracts and fiscal planning; • Negotiation techniques and strategies; • Principles and practices of customer service; • Research methods and statistical analysis; • Principles and practices of management, employee supervision, training, and performance evaluation; • Pertinent State, Federal, and Local laws and regulations for assigned specialty area; • Problem solving and conflict resolution practices and techniques; and • Office safety practices, procedures and standards. Ability to: • Develop, implement, and monitor programs and projects; • Effectively problem solve with various teams and management to improve and streamline processes; • Supervise staff in compliance with applicable Memorandum of Understandings • Analyze situations, identify problems, and exercise sound independent judgment within established guidelines; • Identify, research and gather relevant information from a variety of sources; • Collect and analyze data and prepare a variety of statistical and narrative reports; • Operate standard office equipment and learn City databases and software programs; • Develop and maintain electronic databases; • Effectively develop, negotiate, and monitor contracts; • Interpret and apply laws and regulations, policies and procedures; • Communicate clearly and effectively both orally and in writing and carry out oral and written instructions; • Prepare and present clear, concise and complex written and oral reports and presentations; • Develop and conduct effective public relations programs on assigned specialty; • Speak effectively before large groups of people; • Establish and maintain tactful, courteous and effective working relationships with those contacted in the course of work including the general public; • Work independently with minimal supervision; • Work effectively as a member of the department to achieve common goals and be able to deliver excellent customer service to both internal and external City clients; • Work effectively in time-sensitive situations and meet deadlines; • Coordinate multiple projects and complex tasks simultaneously; • Develop creative and practical solutions to complex and difficult problems; and • Bend, stoop, reach, carry, climb, and lift as necessary to perform assigned duties. Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”) To receive consideration for the screening process, candidates must submit a 1) Cover Letter and, 2) Resume. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . Applications will be reviewed on a weekly basis for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. A first review of applications will be on September 18, 2023. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . City of Santa Clara Benefit Summary Overview for Bargaining Unit #9 Miscellaneous Unclassified Management This summary provides a brief overview of the City of Santa Clara’s benefits available to Bargaining Unit #9 employees in 2024. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager’s Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula -employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $10,397.40(Social Security) and 1.45% (Medicare) of gross pay Health Insurance: City contribution up to $2042.82/month, based on enrollment in a CalPERS health plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis Coverage is effective as early asthe first day of the monthafter date of hire If an employee enrolls in a plan with a premium that is less than $946.86/month, they will be paid the difference in cash Employees hired on or after 1/1/2023who opt-out of City-offered health insurance and provide annual attestation and acceptableproof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Vision Insurance: Choice of two VSP plans City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $50.00 a month toward employee’s VEBA account Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) Life Insurance: City pays for $50,000 of Basic Life Insurance coverage Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): Employee pays 1.1% of gross pay (includes Paid Family Leave) 7 day waiting period. Weekly paid leave for absences due to non-work related injuries/illnesses. Benefit is based on past earnings. Refer to edd.ca.gov for more information Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Weekly paid leave benefit. Benefit is based on past earnings. Refer to edd.ca.gov for more information Long Term Disability (LTD) Insurance: Benefit is 60% of basic wage up to $13,333; max $8,000/month City paid benefit. City pays $.207/$100 of insured earnings 60 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of the IRS maximum or100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3,200per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $315per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6 months of City service For 1 -4 years of service: 10 days (80 hours)/year For 5 -9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum accrual is 480 hours Once per year, employees can elect to convert up to 80 hours of accrued vacation to cash to be paid out in up to two cash-outs the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 32 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service Management Leave: 120 hours of management leave credited to employees each January 1st New employees hired between January 1st and June 30th receive 120 hours of management leave their first year New employees hired between July 1st and December 31st receive 60 hours of management leave their first year Unused management leave may be carried over from one calendar year to the next; however, an employee may never have more than 240 hours (calendar years 2021 through 2024) of “banked” management leave Holidays: Seventeen paid eight-hour holidays per year (13 & 4 holidays between 12/25 to 1/1 of following year) Mobile Communication Device Allowance: $80/month in lieu of carrying a City-issued cell phone Auto Allowance (an alternative to mileage reimbursement or use of a City vehicle): Department Heads receive $320/month (up to $520, with City Manager approval). Assistant Department Heads and Division Managers can receive $200/month (Up to $500 with City Manager approval) Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year City paid benefit Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to$416/month in 2024(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $249/month in 2024(amount adjusted annually) Alternate Work Schedule: An employee shall be eligible to work a 9/80 alternate work schedule according to the conditions, criteria, and requirements set forth in City Manager's Directive 71. Requests to work a 9/80 schedule shall be made through or by the Department Head to the City Manager. The City Manager must approve the schedule and the City Manager or Department Head (for employees other than Department Heads) may terminate the schedule at anytime. Closing Date/Time: Continuous
CITY OF ELK GROVE, CA
Elk Grove, California, United States
Description/Special Instructions The City of Elk Grove is now accepting applications for the position of ENGINEERING MANANGER The City of Elk Grove is seeking an Engineering Manager/City Engineer to join the Development Services Department. The Engineering Manager/City Engineer is responsible for managing the day-to-day operations of the Engineering Division of the Development Services Department. This position requires a hands-on manager, actively involved in processing development applications and ensuring compliance with City policies, standards, and best practices. The ideal candidate will have an in-depth knowledge of engineering and development principles, a strong customer centered approach, and the ability to work through competing interests and be an innovative problem solver. The ideal candidate will have excellent time and project management skills, ensuring the timely review of development applications and being highly responsive to project inquiries. The Engineering Manager will have extensive knowledge of the development process, with direct experience in entitlement processing, final maps/parcel maps, and subsequent construction (e.g., improvement plans, inspections). The candidate will serve as the City Engineer for the review and signing of improvement plans, final maps/parcel maps, and other matters as assigned. The successful candidate will have effective communication skills, able to distil complex information and provide straight-forward explanations to residents and City leadership. Tentative Recruitment Timeline (subject to change) Filing Deadline : 11:59 P.M. on August 18, 2024 Oral Board Interviews: August 29, 2024 (Virtual) Selection Interviews: September 6, 2024 (In Person) The City offers a competitive salary and generous benefit package including CalPERS retirement benefits, a deferred compensation match and more. Why work for the City of Elk Grove? Proud Heritage. Bright Future. Community Profile Elk Grove is a vibrant, family-friendly community of approximately 178,124 people in the Sacramento, California region, located 14 miles south of the State Capital and 60 miles east of the Bay Area. Elk Grove is a young, ethnically diverse, modern city that was incorporated in 2000. Elk Grove has low crime, excellent schools, over 100 community parks and 28 miles of trails, plentiful dining and shopping options, numerous annual events and festivals, and over 270 sunny days per year. Representative Duties Under general direction, plans, organizes, oversees, coordinates, and manages the staff and operations of the Engineering division, including the planning, permitting, review, design, and/or construction of capital improvement projects, public works infrastructure, traffic and transportation systems, or private land development projects; participates in the development of policies and strategies for division operations; manages the effective use of division resources to improve organizational productivity and customer service; provides complex and responsible support to the management in areas of expertise; and performs related duties as assigned. Duties may vary depending on the assigned department and division as described in the job functions section. Receives general direction from assigned management personnel. Exercises supervision over supervisory, professional, technical, and administrative support staff through subordinate levels of supervision. CLASS CHARACTERISTICS This is a management classification responsible for managing an engineering division in the Public Works or Development Services Department. The incumbent is responsible for developing and implementing policies and procedures for assigned division, including short- and long-term planning, budget administration and reporting, and coordination of key programs/projects with other City divisions and departments and external agencies. Positions apply advanced management principles and strategic thinking to decisions that impact the organization as a whole and the public being served. Positions generally serve as advisors and contributors to executive management on policies, procedures, and major City initiatives. EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only) Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Plans, manages, and oversees the daily functions, operations, and activities of the assigned division, including plan, specification, and design review and permit approvals for capital improvement projects, public works infrastructure, or private development projects, depending on the area of assignment. Participates in the development and implementation of goals, objectives, policies, and priorities for the division; continuously monitors the efficiency and effectiveness of assigned programs, service delivery methods, and procedures; assesses and monitors workload, administrative, and support systems, and internal reporting relationships; identifies opportunities and makes recommendations for improvement. Participates in the development, administration, and oversight of the division operating budget; determines funding needed for staffing, equipment, materials, and supplies; ensures compliance with budgeted funding. Participates in the selection of, trains, motivates, and evaluates assigned personnel; works with employees to correct deficiencies; recommends and implements discipline and termination procedures. Develops and manages requests for proposals for professional and/or contracted services; prepares scope of work and any technical specifications; evaluates proposals and recommends award; negotiates contracts; administers contracts to ensure compliance with City specifications and service quality. Oversees the review, evaluation and approval of complex civic, commercial, industrial, and/or residential building construction plans, structural calculations, specifications, and engineering reports for conformance with structural design, grading, and other applicable codes, ordinances, and accepted design and construction practices; identifies discrepancies and deficiencies and documents correction items; makes approval recommendations as needed. Prepares and presents staff and agenda reports and other necessary correspondence related to assigned activities and services; presents reports to various commissions, committees, and boards. Conducts a variety of organizational and operational studies and investigations; recommends modifications to assigned programs, policies, and procedures, as appropriate. Serves as a liaison for assigned functions with other City departments, divisions, developers, contractors, and outside agencies; provides staff support to commissions, committees, and task forces as necessary. Attends and participates in professional group meetings; stays abreast of new trends and innovations in civil engineering; researches emerging products and enhancements and their applicability to City needs. Monitors changes in regulations and technology that may affect operations; implements policy and procedural changes after approval. Receives, investigates, and responds to difficult and sensitive problems and complaints in a professional manner; identifies and reports findings and takes necessary corrective action. Directs the establishment and maintenance of working and official division files. Ensures staff compliance with City and mandated safety rules, regulations, and protocols. Performs related duties as assigned. When assigned to Development Services: Recommends changes in codes to resolve design and interpretation problems and to accommodate and control new materials and new design concepts; provides technical review and recommendations on code modifications. Provides design recommendations, design review comments, and design changes for private development projects from the preliminary to the final design phase of a project. Serves in the capacity of City Engineer for private development projects. Oversees modifications to and maintenance of the City’s Standard Construction Specifications, Improvement Standards, and Standard Drawings. Qualifications Knowledge of: Principles, practices, and techniques of demonstrating understanding of, sensitivity to, and respect for the diverse socio-economic, racial, ethnic, religious, and cultural backgrounds, diverse abilities, gender, gender identity and expression, and sexual orientation of City staff and community served. Administrative principles and practices, including goal setting, program development, implementation, and evaluation, and project management. Principles and practices of budget development and administration. Principles and practices of employee supervision, including work planning, assignment, review and evaluation, and the training of staff in work procedures. Principles and practices of leadership. Principles and techniques for working with groups and fostering effective team interaction to ensure teamwork is conducted smoothly. Applicable federal, state, and local laws, regulatory codes, ordinances, and procedures relevant to assigned areas of responsibility. Organization and management practices as applied to the development, analysis, and evaluation of programs, policies, and operational needs of the assigned area of responsibility. Principles and practices of contract administration and management. Principles, practices, methods, and techniques of civil engineering as applied to municipal public works infrastructure, traffic and transportation systems, and/or private development design and construction. Principles and practices of complex budget development and administration, cost estimation, funding, project management, and contract negotiation and administration. Methods, materials, and techniques used in the construction and inspection of industrial, residential, and commercial buildings or public works infrastructure. General design, layout, and construction practices for civil improvements such as water, sewer, storm drain, street improvements, traffic signals, other public works facilities, and building structures. Engineering plan types, review practices, and permit filing and approval procedures. Principles of advanced mathematics and their application to engineering work. Techniques for effectively representing the City in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations. Recent and on-going developments, current literature, and sources of information related to the operations of the assigned division. Methods and techniques of preparing technical and administrative reports, and general business correspondence. City and mandated safety rules, regulations, and protocols. Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff. The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar. Current equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed. Ability to: Demonstrate understanding of, sensitivity to, and respect for the diverse socio-economic, racial, ethnic, religious, and cultural backgrounds, diverse abilities, gender, gender identity and expression, and sexual orientation of City staff and community served. Plan, organize, oversee, and manage the staff and operations of the assigned division. Develop and implement goals, objectives, practices, policies, procedures, and work standards. Prepare and administer large and complex budgets; allocate limited resources in a cost-effective manner. Provide administrative, management, and professional leadership for the division. Select and supervise staff, provide training and development opportunities, ensure work is performed effectively, and evaluate performance in an objective and positive manner. Interpret, apply, explain, and ensure compliance with federal, state, and local policies, procedures, laws, and regulations. Evaluate and develop improvements in operations, procedures, policies, or methods. Perform professional engineering duties involved in the planning, design, development, and construction management of a variety of capital improvement and private and public construction projects. Conduct engineering studies and research projects, evaluate alternatives, make sound recommendations, and prepare effective staff and technical reports; present technical engineering information and data in an effective manner. Prepare, understand, and interpret engineering construction plans, technical drawings and designs, specifications, as-builts, contract documents, environmental and engineering reports, and other technical documents. Prepare clear and concise reports, correspondence, policies, procedures, and other written materials. Research, analyze, and evaluate new service delivery methods, procedures, and techniques. Analyze, interpret, summarize, and present technical information and data in an effective manner. Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare effective technical staff reports. Effectively represent the division and the City in meetings with governmental agencies, community groups, and various businesses, professional, and regulatory organizations, and in meetings with individuals. Direct the establishment and maintenance of a variety of filing, record-keeping, and tracking systems. Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments. Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks. Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax. Use tact, initiative, prudence, and independent judgment within general policy and procedural guidelines. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Education and Experience: Equivalent to a bachelor's degree from an accredited college or university with major coursework in civil engineering or a related field and five (5) years increasingly responsible professional civil engineering experience including two (2) years of lead or supervisory experience. Licenses and Certifications: Possession of, or ability to obtain by the time of appointment, an appropriate, valid California driver’s license. This requirement may be waived for individuals who are unable to obtain a driver’s license due to a disability. Possession of a valid registration as a Civil Engineer issued by the State of California. Registration or licensure as a Traffic Engineer is desired if assigned to the Traffic Division of Public Works. Physical Demands and Work Environment PHYSICAL DEMANDS When assigned to an office environment: Must possess mobility to work in a standard office setting and use standard office equipment, including a computer, and to operate a motor vehicle to visit various City and meeting sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone.? Standing in and walking between work areas is frequently required.? Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment.? Positions in this classification frequently bend, stoop, kneel, and reach to perform assigned duties, as well as push and pull drawers open and closed to retrieve and file information.? Employees must possess the ability to lift, carry, push, and pull materials and objects up to 10 pounds. Reasonable accommodations will be made for individuals with disabilities who are qualified to perform essential functions of a position or positions within this classification.??? When assigned to a field environment: Must possess mobility to sit, stand, and walk on level, uneven, or slippery surfaces; to reach, twist, turn, kneel, bend, stoop, squat, crouch, and grasp; strength, stamina, and mobility to perform light physical work; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone or radio. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate above-mentioned tools and equipment. Employees must possess the ability to lift, materials and objects weighing up to 25 pounds, or heavier weights with the use of proper equipment and assistance from other staff. Reasonable accommodations will be made for individuals with disabilities who are qualified to perform essential functions of a position or positions within this classification. ENVIRONMENTAL CONDITIONS Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances.? Employees occasionally work in the field and are exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, mechanical and/or electrical hazards, and hazardous chemical substances and fumes.? Employees may interact with members of the public or with staff under emotionally stressful conditions while interpreting and enforcing departmental policies and procedures.? The information listed above is subject to change and does not constitute either an expressed or implied contract. The City of Elk Grove is an equal opportunity employer and is committed to creating a work environment in which all individuals are treated with respect and professionalism. In accordance with the Americans with Disabilities Act, should special accommodations be necessary at any stage of the selection process, please contact the Human Resources Department at (916) 478-2230. CITY OF ELK GROVE EMPLOYEE BENEFIT SUMMARY - NON REPRESENTED Annual Leave (vacation/sick) Upon Hire 176 hours 6.77 hours per pay period 5 Year Anniversary 216 hours 8.31 hours per pay period 10 Year Anniversary 232 hours 8.92 per pay period 15 Year Anniversary 256 hours 9.85 hours per pay period 20 Year anniversary 272 hours 10.46 per pay period Deferred Compensation Employee may participate in a 457 deferred compensation plan up to maximum allowed by law. Deferred Compensation - City Match The City will match up to 4% of employee's salary to a deferred compensation plan. There is a 1 year vesting period. Employee Assistance Program Available to employee and immediate family. Flexible Spending Account Covers IRS approved medical and/or approved dependent care expenses to be paid on a pre-tax basis. Medical spending up to $3200.00 annually. Dependent care up to $5,000 annually. Adoption Assistance FSA up to $16,810 annually. Health (Medical) Insurance The City participates in the CalPERS Health Plan (PEMHCA) and offers a "cafeteria plan," which includes a monthly City contribution that an employee may apply toward premiums for medical insurance. The City's Contribution rates for the 2024 plan year are as follows: Single: up to $919.27 per month 2-Party: up to $1,838.54 per month Family: up to $2,390.10 per month Employees who show evidence of other group health insurance coverage and waive enrollment in a CalPERS health plan shall receive a taxable in lieu cash fringe allowance of $300 per month. Dental Insurance 100% City paid for employee and eligible dependents if enrolled in the City's medical plan. Vision Insurance 100% City paid for employee and eligible dependents if enrolled in the City's medical plan. Pet Insurance City employees are eligible to purchase pet insurance at a discounted premium rate through MetLife . Supplemental Health Insurance The City provides supplemental health insurance up to $15,000 per year for eligible participants. Retirement Health savings Account City provided defined contribution program for IRS-eligible medical expenses upon retirement. Holidays Twelve (12) paid holidays per year and sixteen (16) floating holiday hours per fiscal year. Employees who are assigned by the Police Chief to work shifts receive a 5% Holiday Pay Differential in lieu of paid holidays and eight (8) floating holiday hours per fiscal year. Alternative Work Schedules Available depending on Department Life Insurance City provides Life insurance at 1X base salary with a minimum of $50,000 and maximum of $300,000. Additional life insurance may be purchased by employee up to a maximum of $500,000. Military Leave The City will pay qualified employees any difference between his/her base salary and the amount received in military reserve pay for regularly scheduled annual training that requires the employee to take military leave from his/her regular work week. Retirement -PERS Your CalPERS Pension formula will be dependent upon your hire date with the City of Elk Grove and/or your status with any Public Retirement System. 2.7% at 55 if hired before 8/12/12. 2% at 55 if hired after 8/12/12 and a current Classic member of CalPERS. 2% at 62 if hired after 1/1/13 and not a Classic member of CalPERS. Internal applicants will remain in their current retirement formula unless they are moving from a safety to miscellaneous classification. Short Term/Long Term Disability The City provides Short-Term Disability coverage @ 66.67% of income, up to a maximum benefit of $2,300 per week and Long-Term Disability coverage @ 66.67% of income, up to a maximum benefit of $15,000 per month. The City also provides Paid Family Leave coverage @ 60-70% of weekly earnings up to a maximum of $,1623 per week. City employees DO NOT contribute to the California State Disability Insurance (SDI) program. Social Security City offers an IRS qualifying retirement plan, therefore, employees do not currently participate in the Social Security program. Tuition Reimbursement 80% up to $2,000/year for City related Certification programss. 80% up to 3,500/year for Associates, Bachelors or Masters Degree Wellness Program Amazing on-site Wellness Coordinator and multiple fitness and wellness classes such as yoga and pilates available throughout the week! Closing Date/Time: 8/18/2024 11:59 PM Pacific
Jul 25, 2024
Full Time
Description/Special Instructions The City of Elk Grove is now accepting applications for the position of ENGINEERING MANANGER The City of Elk Grove is seeking an Engineering Manager/City Engineer to join the Development Services Department. The Engineering Manager/City Engineer is responsible for managing the day-to-day operations of the Engineering Division of the Development Services Department. This position requires a hands-on manager, actively involved in processing development applications and ensuring compliance with City policies, standards, and best practices. The ideal candidate will have an in-depth knowledge of engineering and development principles, a strong customer centered approach, and the ability to work through competing interests and be an innovative problem solver. The ideal candidate will have excellent time and project management skills, ensuring the timely review of development applications and being highly responsive to project inquiries. The Engineering Manager will have extensive knowledge of the development process, with direct experience in entitlement processing, final maps/parcel maps, and subsequent construction (e.g., improvement plans, inspections). The candidate will serve as the City Engineer for the review and signing of improvement plans, final maps/parcel maps, and other matters as assigned. The successful candidate will have effective communication skills, able to distil complex information and provide straight-forward explanations to residents and City leadership. Tentative Recruitment Timeline (subject to change) Filing Deadline : 11:59 P.M. on August 18, 2024 Oral Board Interviews: August 29, 2024 (Virtual) Selection Interviews: September 6, 2024 (In Person) The City offers a competitive salary and generous benefit package including CalPERS retirement benefits, a deferred compensation match and more. Why work for the City of Elk Grove? Proud Heritage. Bright Future. Community Profile Elk Grove is a vibrant, family-friendly community of approximately 178,124 people in the Sacramento, California region, located 14 miles south of the State Capital and 60 miles east of the Bay Area. Elk Grove is a young, ethnically diverse, modern city that was incorporated in 2000. Elk Grove has low crime, excellent schools, over 100 community parks and 28 miles of trails, plentiful dining and shopping options, numerous annual events and festivals, and over 270 sunny days per year. Representative Duties Under general direction, plans, organizes, oversees, coordinates, and manages the staff and operations of the Engineering division, including the planning, permitting, review, design, and/or construction of capital improvement projects, public works infrastructure, traffic and transportation systems, or private land development projects; participates in the development of policies and strategies for division operations; manages the effective use of division resources to improve organizational productivity and customer service; provides complex and responsible support to the management in areas of expertise; and performs related duties as assigned. Duties may vary depending on the assigned department and division as described in the job functions section. Receives general direction from assigned management personnel. Exercises supervision over supervisory, professional, technical, and administrative support staff through subordinate levels of supervision. CLASS CHARACTERISTICS This is a management classification responsible for managing an engineering division in the Public Works or Development Services Department. The incumbent is responsible for developing and implementing policies and procedures for assigned division, including short- and long-term planning, budget administration and reporting, and coordination of key programs/projects with other City divisions and departments and external agencies. Positions apply advanced management principles and strategic thinking to decisions that impact the organization as a whole and the public being served. Positions generally serve as advisors and contributors to executive management on policies, procedures, and major City initiatives. EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only) Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Plans, manages, and oversees the daily functions, operations, and activities of the assigned division, including plan, specification, and design review and permit approvals for capital improvement projects, public works infrastructure, or private development projects, depending on the area of assignment. Participates in the development and implementation of goals, objectives, policies, and priorities for the division; continuously monitors the efficiency and effectiveness of assigned programs, service delivery methods, and procedures; assesses and monitors workload, administrative, and support systems, and internal reporting relationships; identifies opportunities and makes recommendations for improvement. Participates in the development, administration, and oversight of the division operating budget; determines funding needed for staffing, equipment, materials, and supplies; ensures compliance with budgeted funding. Participates in the selection of, trains, motivates, and evaluates assigned personnel; works with employees to correct deficiencies; recommends and implements discipline and termination procedures. Develops and manages requests for proposals for professional and/or contracted services; prepares scope of work and any technical specifications; evaluates proposals and recommends award; negotiates contracts; administers contracts to ensure compliance with City specifications and service quality. Oversees the review, evaluation and approval of complex civic, commercial, industrial, and/or residential building construction plans, structural calculations, specifications, and engineering reports for conformance with structural design, grading, and other applicable codes, ordinances, and accepted design and construction practices; identifies discrepancies and deficiencies and documents correction items; makes approval recommendations as needed. Prepares and presents staff and agenda reports and other necessary correspondence related to assigned activities and services; presents reports to various commissions, committees, and boards. Conducts a variety of organizational and operational studies and investigations; recommends modifications to assigned programs, policies, and procedures, as appropriate. Serves as a liaison for assigned functions with other City departments, divisions, developers, contractors, and outside agencies; provides staff support to commissions, committees, and task forces as necessary. Attends and participates in professional group meetings; stays abreast of new trends and innovations in civil engineering; researches emerging products and enhancements and their applicability to City needs. Monitors changes in regulations and technology that may affect operations; implements policy and procedural changes after approval. Receives, investigates, and responds to difficult and sensitive problems and complaints in a professional manner; identifies and reports findings and takes necessary corrective action. Directs the establishment and maintenance of working and official division files. Ensures staff compliance with City and mandated safety rules, regulations, and protocols. Performs related duties as assigned. When assigned to Development Services: Recommends changes in codes to resolve design and interpretation problems and to accommodate and control new materials and new design concepts; provides technical review and recommendations on code modifications. Provides design recommendations, design review comments, and design changes for private development projects from the preliminary to the final design phase of a project. Serves in the capacity of City Engineer for private development projects. Oversees modifications to and maintenance of the City’s Standard Construction Specifications, Improvement Standards, and Standard Drawings. Qualifications Knowledge of: Principles, practices, and techniques of demonstrating understanding of, sensitivity to, and respect for the diverse socio-economic, racial, ethnic, religious, and cultural backgrounds, diverse abilities, gender, gender identity and expression, and sexual orientation of City staff and community served. Administrative principles and practices, including goal setting, program development, implementation, and evaluation, and project management. Principles and practices of budget development and administration. Principles and practices of employee supervision, including work planning, assignment, review and evaluation, and the training of staff in work procedures. Principles and practices of leadership. Principles and techniques for working with groups and fostering effective team interaction to ensure teamwork is conducted smoothly. Applicable federal, state, and local laws, regulatory codes, ordinances, and procedures relevant to assigned areas of responsibility. Organization and management practices as applied to the development, analysis, and evaluation of programs, policies, and operational needs of the assigned area of responsibility. Principles and practices of contract administration and management. Principles, practices, methods, and techniques of civil engineering as applied to municipal public works infrastructure, traffic and transportation systems, and/or private development design and construction. Principles and practices of complex budget development and administration, cost estimation, funding, project management, and contract negotiation and administration. Methods, materials, and techniques used in the construction and inspection of industrial, residential, and commercial buildings or public works infrastructure. General design, layout, and construction practices for civil improvements such as water, sewer, storm drain, street improvements, traffic signals, other public works facilities, and building structures. Engineering plan types, review practices, and permit filing and approval procedures. Principles of advanced mathematics and their application to engineering work. Techniques for effectively representing the City in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations. Recent and on-going developments, current literature, and sources of information related to the operations of the assigned division. Methods and techniques of preparing technical and administrative reports, and general business correspondence. City and mandated safety rules, regulations, and protocols. Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff. The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar. Current equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed. Ability to: Demonstrate understanding of, sensitivity to, and respect for the diverse socio-economic, racial, ethnic, religious, and cultural backgrounds, diverse abilities, gender, gender identity and expression, and sexual orientation of City staff and community served. Plan, organize, oversee, and manage the staff and operations of the assigned division. Develop and implement goals, objectives, practices, policies, procedures, and work standards. Prepare and administer large and complex budgets; allocate limited resources in a cost-effective manner. Provide administrative, management, and professional leadership for the division. Select and supervise staff, provide training and development opportunities, ensure work is performed effectively, and evaluate performance in an objective and positive manner. Interpret, apply, explain, and ensure compliance with federal, state, and local policies, procedures, laws, and regulations. Evaluate and develop improvements in operations, procedures, policies, or methods. Perform professional engineering duties involved in the planning, design, development, and construction management of a variety of capital improvement and private and public construction projects. Conduct engineering studies and research projects, evaluate alternatives, make sound recommendations, and prepare effective staff and technical reports; present technical engineering information and data in an effective manner. Prepare, understand, and interpret engineering construction plans, technical drawings and designs, specifications, as-builts, contract documents, environmental and engineering reports, and other technical documents. Prepare clear and concise reports, correspondence, policies, procedures, and other written materials. Research, analyze, and evaluate new service delivery methods, procedures, and techniques. Analyze, interpret, summarize, and present technical information and data in an effective manner. Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare effective technical staff reports. Effectively represent the division and the City in meetings with governmental agencies, community groups, and various businesses, professional, and regulatory organizations, and in meetings with individuals. Direct the establishment and maintenance of a variety of filing, record-keeping, and tracking systems. Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments. Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks. Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax. Use tact, initiative, prudence, and independent judgment within general policy and procedural guidelines. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Education and Experience: Equivalent to a bachelor's degree from an accredited college or university with major coursework in civil engineering or a related field and five (5) years increasingly responsible professional civil engineering experience including two (2) years of lead or supervisory experience. Licenses and Certifications: Possession of, or ability to obtain by the time of appointment, an appropriate, valid California driver’s license. This requirement may be waived for individuals who are unable to obtain a driver’s license due to a disability. Possession of a valid registration as a Civil Engineer issued by the State of California. Registration or licensure as a Traffic Engineer is desired if assigned to the Traffic Division of Public Works. Physical Demands and Work Environment PHYSICAL DEMANDS When assigned to an office environment: Must possess mobility to work in a standard office setting and use standard office equipment, including a computer, and to operate a motor vehicle to visit various City and meeting sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone.? Standing in and walking between work areas is frequently required.? Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment.? Positions in this classification frequently bend, stoop, kneel, and reach to perform assigned duties, as well as push and pull drawers open and closed to retrieve and file information.? Employees must possess the ability to lift, carry, push, and pull materials and objects up to 10 pounds. Reasonable accommodations will be made for individuals with disabilities who are qualified to perform essential functions of a position or positions within this classification.??? When assigned to a field environment: Must possess mobility to sit, stand, and walk on level, uneven, or slippery surfaces; to reach, twist, turn, kneel, bend, stoop, squat, crouch, and grasp; strength, stamina, and mobility to perform light physical work; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone or radio. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate above-mentioned tools and equipment. Employees must possess the ability to lift, materials and objects weighing up to 25 pounds, or heavier weights with the use of proper equipment and assistance from other staff. Reasonable accommodations will be made for individuals with disabilities who are qualified to perform essential functions of a position or positions within this classification. ENVIRONMENTAL CONDITIONS Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances.? Employees occasionally work in the field and are exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, mechanical and/or electrical hazards, and hazardous chemical substances and fumes.? Employees may interact with members of the public or with staff under emotionally stressful conditions while interpreting and enforcing departmental policies and procedures.? The information listed above is subject to change and does not constitute either an expressed or implied contract. The City of Elk Grove is an equal opportunity employer and is committed to creating a work environment in which all individuals are treated with respect and professionalism. In accordance with the Americans with Disabilities Act, should special accommodations be necessary at any stage of the selection process, please contact the Human Resources Department at (916) 478-2230. CITY OF ELK GROVE EMPLOYEE BENEFIT SUMMARY - NON REPRESENTED Annual Leave (vacation/sick) Upon Hire 176 hours 6.77 hours per pay period 5 Year Anniversary 216 hours 8.31 hours per pay period 10 Year Anniversary 232 hours 8.92 per pay period 15 Year Anniversary 256 hours 9.85 hours per pay period 20 Year anniversary 272 hours 10.46 per pay period Deferred Compensation Employee may participate in a 457 deferred compensation plan up to maximum allowed by law. Deferred Compensation - City Match The City will match up to 4% of employee's salary to a deferred compensation plan. There is a 1 year vesting period. Employee Assistance Program Available to employee and immediate family. Flexible Spending Account Covers IRS approved medical and/or approved dependent care expenses to be paid on a pre-tax basis. Medical spending up to $3200.00 annually. Dependent care up to $5,000 annually. Adoption Assistance FSA up to $16,810 annually. Health (Medical) Insurance The City participates in the CalPERS Health Plan (PEMHCA) and offers a "cafeteria plan," which includes a monthly City contribution that an employee may apply toward premiums for medical insurance. The City's Contribution rates for the 2024 plan year are as follows: Single: up to $919.27 per month 2-Party: up to $1,838.54 per month Family: up to $2,390.10 per month Employees who show evidence of other group health insurance coverage and waive enrollment in a CalPERS health plan shall receive a taxable in lieu cash fringe allowance of $300 per month. Dental Insurance 100% City paid for employee and eligible dependents if enrolled in the City's medical plan. Vision Insurance 100% City paid for employee and eligible dependents if enrolled in the City's medical plan. Pet Insurance City employees are eligible to purchase pet insurance at a discounted premium rate through MetLife . Supplemental Health Insurance The City provides supplemental health insurance up to $15,000 per year for eligible participants. Retirement Health savings Account City provided defined contribution program for IRS-eligible medical expenses upon retirement. Holidays Twelve (12) paid holidays per year and sixteen (16) floating holiday hours per fiscal year. Employees who are assigned by the Police Chief to work shifts receive a 5% Holiday Pay Differential in lieu of paid holidays and eight (8) floating holiday hours per fiscal year. Alternative Work Schedules Available depending on Department Life Insurance City provides Life insurance at 1X base salary with a minimum of $50,000 and maximum of $300,000. Additional life insurance may be purchased by employee up to a maximum of $500,000. Military Leave The City will pay qualified employees any difference between his/her base salary and the amount received in military reserve pay for regularly scheduled annual training that requires the employee to take military leave from his/her regular work week. Retirement -PERS Your CalPERS Pension formula will be dependent upon your hire date with the City of Elk Grove and/or your status with any Public Retirement System. 2.7% at 55 if hired before 8/12/12. 2% at 55 if hired after 8/12/12 and a current Classic member of CalPERS. 2% at 62 if hired after 1/1/13 and not a Classic member of CalPERS. Internal applicants will remain in their current retirement formula unless they are moving from a safety to miscellaneous classification. Short Term/Long Term Disability The City provides Short-Term Disability coverage @ 66.67% of income, up to a maximum benefit of $2,300 per week and Long-Term Disability coverage @ 66.67% of income, up to a maximum benefit of $15,000 per month. The City also provides Paid Family Leave coverage @ 60-70% of weekly earnings up to a maximum of $,1623 per week. City employees DO NOT contribute to the California State Disability Insurance (SDI) program. Social Security City offers an IRS qualifying retirement plan, therefore, employees do not currently participate in the Social Security program. Tuition Reimbursement 80% up to $2,000/year for City related Certification programss. 80% up to 3,500/year for Associates, Bachelors or Masters Degree Wellness Program Amazing on-site Wellness Coordinator and multiple fitness and wellness classes such as yoga and pilates available throughout the week! Closing Date/Time: 8/18/2024 11:59 PM Pacific
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary Pay Rate $159,361.00 /annually - $241,433.00/annually (Non-Represented Pay Band 12) Initial salary is negotiable between $159,361.00 - $200,000.00, commensurate with experience and education. Reports To Assistant General Manager, External Affairs - R. Lee Current Assignment Under general direction, this position plans, directs, manages, and oversees the activities, operations and staffing of the Customer Services Department, including the customer service and transit information centers; coordinates assigned activities with other departments and outside agencies; and provides highly responsible and complex administrative support to the Assistant General Manager of External Affairs, and performs related duties as assigned. Selection Process Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, a written examination, and a panel and/or individual interview. The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S; pass a pre-employment medical examination which may include a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations). Examples of Duties Assumes full management responsibility for all departmental services and activities including administration of all customer services functions; recommends and administers policies and procedures. Manages the development and implementation of departmental goals, objectives, policies, and priorities for each assigned service area. Establishes, within District policy, appropriate service, and staffing levels; monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; allocates resources accordingly. Plans, directs, and coordinates, through subordinate level staff, the customer service Department's work plan; assigns projects and programmatic areas of responsibility; reviews and evaluates work methods and procedures; meets with key staff to identify and resolve problems. Assesses and monitors workload, administrative and support systems, and internal reporting relationships; identifies opportunities for improvement; directs and implements changes. Manages the retail ticket delivery system; coordinates computer related modifications and upgrades with appropriate staff; ensures compliance with all District financial and operational control procedures. Oversees staff and activities of customer service facilities including the Transit Information Center, Company Store, Customer Service Center, and Customer Complaint Center; ensures all operations are conducted in accordance with District policy and guidelines. Creates and implements customer education programs and campaigns. Coordinates and creates customer outreach programs to inform the community of the Districts operations, goals, and objectives. Monitors developments and legislation related to assigned areas of responsibility; evaluates impact upon District operations; recommends and implements policy and procedural improvements. Selects, trains, motivates, and evaluates assigned personnel; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline and termination procedures. Oversees and participates in the development and administration of the department budget; reviews, revises, and writes complex financial and data reports; approves the forecast of funds needed for staffing, equipment, materials, and supplies; approves expenditures and implements budgetary adjustments as appropriate and necessary. Explains, justifies, and defends department programs, policies, and activities; negotiates and resolves sensitive and controversial issues. Represents the Customer Services Department to other departments, elected officials, and outside agencies; coordinates assigned activities with those of other departments and outside agencies and organizations. Provides staff assistance to the Assistant General Manager of External Affairs; participates on a variety of boards, commissions, and committees; prepares and presents staff reports and other necessary correspondence. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of customer service quality. Responds to and resolves difficult and sensitive citizen inquiries and complaints. Minimum Qualifications Education: A Bachelor’s degree in business administration, public administration or a related field from an accredited college or university. Experience: Seven (7) years of (full-time equivalent) verifiable professional customer service program administration experience which must have included at least (3) three years of management responsibility. Substitution: Additional professional experience as outlined above may be substituted for the education on a year-for-year basis. A college degree is preferred. Knowledge and Skills Knowledge of: Operations of a comprehensive transportation customer service program including ticketing services. Principles and practices of customer service program administration. Methods and techniques of effective customer complaint resolution. Principles and practices of a computerized ticketing system operation. Principles of marketing. Methods and techniques of evaluating and providing quality customer service. Retail sales principles and practices. Methods and techniques of procuring services and materials. Methods and techniques of financial and statistical analysis. Principles and practices of policy development and administration. Principles and practices of budget preparation and administration. Principles of supervision, training, and performance evaluation. Related Federal, State, and local laws, codes, and regulations. Skill in: Managing and administering a comprehensive customer service program. Ensuring delivery of quality customer service to District clients. Developing and administering departmental goals, objectives, and procedures. Analyzing and assessing policies and operational needs and making appropriate adjustments. Identifying and responding to sensitive community and organizational issues, concerns, and needs. Planning, organizing, directing, and coordinating the work of lower-level staff. Delegating authority and responsibility. Selecting, supervising, training, and evaluating staff. Researching, analyzing, and evaluating new service delivery methods and techniques. Preparing clear and concise administrative and financial reports. Preparing and administering large and complex budgets. Interpreting and applying applicable Federal, State, and local policies, laws and regulations. Communicating clearly and concisely, both orally and in writing. Establishing and maintaining effective working relationships with those contacted in the course of work. Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Classic Members) 2% @ 62 (PEPRA Members) 3% at 50 (Safety Members - Classic) 2.7% @ 57 (Safety Members - PEPRA) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 9 observed holidays and 5 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary Pay Rate $159,361.00 /annually - $241,433.00/annually (Non-Represented Pay Band 12) Initial salary is negotiable between $159,361.00 - $200,000.00, commensurate with experience and education. Reports To Assistant General Manager, External Affairs - R. Lee Current Assignment Under general direction, this position plans, directs, manages, and oversees the activities, operations and staffing of the Customer Services Department, including the customer service and transit information centers; coordinates assigned activities with other departments and outside agencies; and provides highly responsible and complex administrative support to the Assistant General Manager of External Affairs, and performs related duties as assigned. Selection Process Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, a written examination, and a panel and/or individual interview. The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S; pass a pre-employment medical examination which may include a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations). Examples of Duties Assumes full management responsibility for all departmental services and activities including administration of all customer services functions; recommends and administers policies and procedures. Manages the development and implementation of departmental goals, objectives, policies, and priorities for each assigned service area. Establishes, within District policy, appropriate service, and staffing levels; monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; allocates resources accordingly. Plans, directs, and coordinates, through subordinate level staff, the customer service Department's work plan; assigns projects and programmatic areas of responsibility; reviews and evaluates work methods and procedures; meets with key staff to identify and resolve problems. Assesses and monitors workload, administrative and support systems, and internal reporting relationships; identifies opportunities for improvement; directs and implements changes. Manages the retail ticket delivery system; coordinates computer related modifications and upgrades with appropriate staff; ensures compliance with all District financial and operational control procedures. Oversees staff and activities of customer service facilities including the Transit Information Center, Company Store, Customer Service Center, and Customer Complaint Center; ensures all operations are conducted in accordance with District policy and guidelines. Creates and implements customer education programs and campaigns. Coordinates and creates customer outreach programs to inform the community of the Districts operations, goals, and objectives. Monitors developments and legislation related to assigned areas of responsibility; evaluates impact upon District operations; recommends and implements policy and procedural improvements. Selects, trains, motivates, and evaluates assigned personnel; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline and termination procedures. Oversees and participates in the development and administration of the department budget; reviews, revises, and writes complex financial and data reports; approves the forecast of funds needed for staffing, equipment, materials, and supplies; approves expenditures and implements budgetary adjustments as appropriate and necessary. Explains, justifies, and defends department programs, policies, and activities; negotiates and resolves sensitive and controversial issues. Represents the Customer Services Department to other departments, elected officials, and outside agencies; coordinates assigned activities with those of other departments and outside agencies and organizations. Provides staff assistance to the Assistant General Manager of External Affairs; participates on a variety of boards, commissions, and committees; prepares and presents staff reports and other necessary correspondence. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of customer service quality. Responds to and resolves difficult and sensitive citizen inquiries and complaints. Minimum Qualifications Education: A Bachelor’s degree in business administration, public administration or a related field from an accredited college or university. Experience: Seven (7) years of (full-time equivalent) verifiable professional customer service program administration experience which must have included at least (3) three years of management responsibility. Substitution: Additional professional experience as outlined above may be substituted for the education on a year-for-year basis. A college degree is preferred. Knowledge and Skills Knowledge of: Operations of a comprehensive transportation customer service program including ticketing services. Principles and practices of customer service program administration. Methods and techniques of effective customer complaint resolution. Principles and practices of a computerized ticketing system operation. Principles of marketing. Methods and techniques of evaluating and providing quality customer service. Retail sales principles and practices. Methods and techniques of procuring services and materials. Methods and techniques of financial and statistical analysis. Principles and practices of policy development and administration. Principles and practices of budget preparation and administration. Principles of supervision, training, and performance evaluation. Related Federal, State, and local laws, codes, and regulations. Skill in: Managing and administering a comprehensive customer service program. Ensuring delivery of quality customer service to District clients. Developing and administering departmental goals, objectives, and procedures. Analyzing and assessing policies and operational needs and making appropriate adjustments. Identifying and responding to sensitive community and organizational issues, concerns, and needs. Planning, organizing, directing, and coordinating the work of lower-level staff. Delegating authority and responsibility. Selecting, supervising, training, and evaluating staff. Researching, analyzing, and evaluating new service delivery methods and techniques. Preparing clear and concise administrative and financial reports. Preparing and administering large and complex budgets. Interpreting and applying applicable Federal, State, and local policies, laws and regulations. Communicating clearly and concisely, both orally and in writing. Establishing and maintaining effective working relationships with those contacted in the course of work. Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Classic Members) 2% @ 62 (PEPRA Members) 3% at 50 (Safety Members - Classic) 2.7% @ 57 (Safety Members - PEPRA) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 9 observed holidays and 5 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: Continuous
California State University, San Bernardino (CSUSB)
5500 University Parkway, San Bernardino, CA 92407, USA
Job Summary: Under the direct supervision of the Manager of Operations, this position independently manages the University's Public Records Requests, ensuring compliance with state and federal laws; coordinates document collection and tracking requests; and facilitates data delivery. As the Office Lead, the incumbent serves as the key department contact, managing all front office operations and responding to inquiries in a pleasant, customer service-oriented manner and in a timely fashion. The incumbent will support the Vice President, Manager of Operations, Chief Data Officer, and Executive Director for Audit and Advisory Services with administrative tasks, research, and report generation and communicate with internal and external partners, ensuring policy adherence and efficient operations across the Division. This position is regularly involved in communications that may affect collective bargaining unit conditions and negotiations. Duties and responsibilities: Public Records Act Request Works independently to analyze, review, and respond to all campus Public Records Requests, coordinating the collection of related documents and/or information while adhering to appropriate state and federal laws and regulations, including HIPAA, FERPA, and the California Public Records Act, consulting with University Council as needed. Maintains tracking and filing of all incoming records requests. Facilitate delivery of data receipt of payment and ensure deadlines are met to ensure compliance as set forth by CA Government Code Sections 6250-6270.5. Files grievance information and views information that may affect collective bargaining unit positions and negotiations. Collaborates with campus representatives such as lawyers to ensure requests are redacted as necessary to ensure compliance. This position is involved in providing information for investigations, including grievances, that may affect collective bargaining unit positions and negotiations. Executive Analyst Support Works independently to perform multiple specialized high-priority, analytical tasks while maintaining professionalism and quality customer service. Serves as the Office Lead, coordinating all front office operations and liaising with all external partners to maintain working relationships with university administration, faculty, staff, distinguished alums, and others. Provides background, insight, and advice to the Manager of Operations, Chief Data Officer, and Internal Auditor about such functions as the analysis, design, implementation, and evaluation of various administrative systems to support the division's program and operational procedures. Anticipates, identifies, and gathers information on critical issues while obtaining advice and input from other campus resources, formulates solutions using reasoning and the interpretation and application of theories and principles to develop and recommend alternatives and best courses of action prior to consulting the Manager of Operations. Conducts analytical research and data collection and generates reports for the benefit of the Vice President’s office, the Office of Audit and Advisory Services, and the Office of Institutional Research and Analytics. Reports may include but are not limited to subjects related to budget, facilities management, Public Records requests, personnel, and employee data, including salary and benefits, project development, sustainability, and strategic initiatives. Works with minor to no supervision to maintain the VP, Chief Data Officer, and Internal Auditor’s calendars. Typical responsibilities include but are not limited to coordinating weekly, monthly, and quarterly meetings with other executive offices, scheduling appointments, and confirming locations in accordance with the urgency of the subject, prioritizing commitments, and coordinating all in-state and out-of-state travel (Utilizing the CONCUR system: Creating travel itinerary, book flight/hotel accommodations, gather necessary meeting materials and travel reimbursements). Takes notes at leadership meetings, including but not limited to grievance matters, negotiations, agreement settlements, organizational restructurings, and personnel transactions that may affect collective bargaining unit positions and negotiations. This position is regularly involved in communications that may affect collective bargaining unit positions and negotiations, including facilitating meetings with ELR and IEC when complaints are lodged and keeping track of resolutions. Division Support: Identifies information needed by the Vice President and the Manager of Operations to provide status reports and updates related to the Division. Interacts with staff to gather data, research specific situations, determine facts, identify possible solutions, and follow up to resolve certain issues appropriately. With appropriate discretion, assists with preparing and reviewing communication materials for the VP's Office and coordinates the VP's communications with other high-level administrative and academic offices at the San Bernardino and Palm Desert campuses, the Chancellor's Office, and other universities. Assists in putting together letters to employees regarding their salary and benefit information. Prepare personnel requests for Cabinet consideration, including new recruitments, Reclassifications, IRP Requests, and stipend requests. Independently addresses questions and inquiries while recognizing the academic and political aspects of the Vice President's Office, possible conflicts of interest, and intentions and attitudes of others. Responds to inquiries on behalf of the Vice President and Manager of Operations regarding organization operations, policies, and procedures. Works closely with other units on campus (purchasing, travel, human resources, and finance) in order to adhere to policies and procedures relating to the Vice President's events. Work regularly requires coordination with individuals at all organizational levels and acts as a representative to outside entities as needed. Communicates with external associates on behalf of the Vice President to facilitate and coordinate meetings and track progress independently with minimal to no supervision. Organizational Administrative Support: Under direct supervision of the Manager of Operations, perform a wide range of comprehensive planning and administrative support to the Office of the Vice President for Finance, Technology, and Operations, the Office of Audit and Advisory Services, and the Office of Institutional Research and Analytics. Coordinates and updates the department and division website. Event Scheduling: Coordinates all meetings/events for the Vice President of Finance, Technology, and Operations, including all-staff division meetings and special events. Responsibilities include securing location, catering, and equipment; coordinating with appropriate campus departments to finalize event logistics while adhering to campus policies and procedures; assisting the Vice President and Manager of Operations with reviewing and preparing presentation materials; and reconciling invoices. Serve as a member of various campus committees as requested and/or assigned to represent the Manager of Operations and/or the Vice President. Coordinates necessary arrangements for presentations and special items, often participating in meetings and providing analytical input to the VP and other interested parties. Processes events paperwork such as invoices, hospitality forms, and backup documentation to ensure payment to vendors. Recruitment Support: Serves on executive and administrative level recruitments. Reviewing resumes, participating in virtual and in-person interviews, and providing assessments of candidates to the hiring manager, Manager of Operations, and Vice President. Provide support in the organization and scheduling of candidate campus visits and travel reimbursement. Tasks include securing meeting locations, campus tours, and fingerprinting; working with staff, faculty, and administrators' availability to schedule interviews and campus open forums; finalizing catering and confirming hotel accommodations; and providing hospitality and assistance where needed during the day of the visit. Lead Support: Provides lead work direction to the VP FTO Office student assistant program. Typical activities include but are not limited to providing lead work direction and coordination to all student assistants, conducting a student assistant recruitment plan that adheres to student employment procedures, onboarding, training, and development, and assigning daily tasks to student assistants that are appropriate for student job classification. Serves as timekeeper for student assistant position(s). Coordinates schedules to ensure maximum efficiency while adhering to guidelines and regulations set forth by Human Resources - Student Employment. Provides student performance recommendations by planning, monitoring, and appraising assigned tasks and coordinating monthly one-on-one open discussions. Other classification-related duties as assigned. Minimum Qualifications: Bachelor's degree in business or public administration, accounting, finance, or a related field from a four year accredited institution. Two to five (2-5) years of professional experience in general office clerical work. Required Qualifications: Experience using standard office software programs such as MS Word, Excel, PowerPoint, Teams, and email programs. A sound foundation in English grammar, spelling, and punctuation, along with a working knowledge of office methods, procedures, and practices. Ability to coordinate and prioritize many different clerical tasks while adhering to project and budget guidelines, along with the ability to accurately maintain records and files. Strong organizational skills and detail-oriented, along with the ability to follow directions, take initiative, be flexible, and have the ability to independently make decisions on a day-to-day basis. Demonstrate the ability to maintain a high degree of confidentiality. Ability to draft and compose correspondence and standard reports is required. Ability to handle effectively a broad range of interpersonal contacts, including those at a higher level and those of a sensitive nature, along with the ability to work cooperatively with a diverse group of individuals. Ability to interpret and apply policies and procedures independently and use judgment and discretion to act when precedents do not exist, along with the ability to troubleshoot most office administration problems and respond to all inquiries and requests related to the work area. Ability to learn, independently interpret, and apply a variety of academic and organizational policies and procedures. Ability to coordinate many different tasks, determine the relative importance of each, set deadlines, and complete projects accordingly. Ability to effectively handle interpersonal interactions at all levels and highly sensitive interpersonal situations, along with the ability to use negotiation and persuasion skills to achieve results and expedite projects. Preferred Qualifications: Knowledge of the California Public Records Act (PRA) Compensation and Benefits: Anticipation Salary Range: $3,328-$4,815 per month Classification Salary Range: $3,328 - 5,258 per month The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: Full-time Non-Exempt Probationary Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends. Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends. The application deadline is: June 15, 2024 As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Drivers License Check Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu. Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act Advertised: Jul 01 2024 Pacific Daylight Time Applications close: Jul 15 2024 Pacific Daylight Time Closing Date/Time:
Jul 02, 2024
Job Summary: Under the direct supervision of the Manager of Operations, this position independently manages the University's Public Records Requests, ensuring compliance with state and federal laws; coordinates document collection and tracking requests; and facilitates data delivery. As the Office Lead, the incumbent serves as the key department contact, managing all front office operations and responding to inquiries in a pleasant, customer service-oriented manner and in a timely fashion. The incumbent will support the Vice President, Manager of Operations, Chief Data Officer, and Executive Director for Audit and Advisory Services with administrative tasks, research, and report generation and communicate with internal and external partners, ensuring policy adherence and efficient operations across the Division. This position is regularly involved in communications that may affect collective bargaining unit conditions and negotiations. Duties and responsibilities: Public Records Act Request Works independently to analyze, review, and respond to all campus Public Records Requests, coordinating the collection of related documents and/or information while adhering to appropriate state and federal laws and regulations, including HIPAA, FERPA, and the California Public Records Act, consulting with University Council as needed. Maintains tracking and filing of all incoming records requests. Facilitate delivery of data receipt of payment and ensure deadlines are met to ensure compliance as set forth by CA Government Code Sections 6250-6270.5. Files grievance information and views information that may affect collective bargaining unit positions and negotiations. Collaborates with campus representatives such as lawyers to ensure requests are redacted as necessary to ensure compliance. This position is involved in providing information for investigations, including grievances, that may affect collective bargaining unit positions and negotiations. Executive Analyst Support Works independently to perform multiple specialized high-priority, analytical tasks while maintaining professionalism and quality customer service. Serves as the Office Lead, coordinating all front office operations and liaising with all external partners to maintain working relationships with university administration, faculty, staff, distinguished alums, and others. Provides background, insight, and advice to the Manager of Operations, Chief Data Officer, and Internal Auditor about such functions as the analysis, design, implementation, and evaluation of various administrative systems to support the division's program and operational procedures. Anticipates, identifies, and gathers information on critical issues while obtaining advice and input from other campus resources, formulates solutions using reasoning and the interpretation and application of theories and principles to develop and recommend alternatives and best courses of action prior to consulting the Manager of Operations. Conducts analytical research and data collection and generates reports for the benefit of the Vice President’s office, the Office of Audit and Advisory Services, and the Office of Institutional Research and Analytics. Reports may include but are not limited to subjects related to budget, facilities management, Public Records requests, personnel, and employee data, including salary and benefits, project development, sustainability, and strategic initiatives. Works with minor to no supervision to maintain the VP, Chief Data Officer, and Internal Auditor’s calendars. Typical responsibilities include but are not limited to coordinating weekly, monthly, and quarterly meetings with other executive offices, scheduling appointments, and confirming locations in accordance with the urgency of the subject, prioritizing commitments, and coordinating all in-state and out-of-state travel (Utilizing the CONCUR system: Creating travel itinerary, book flight/hotel accommodations, gather necessary meeting materials and travel reimbursements). Takes notes at leadership meetings, including but not limited to grievance matters, negotiations, agreement settlements, organizational restructurings, and personnel transactions that may affect collective bargaining unit positions and negotiations. This position is regularly involved in communications that may affect collective bargaining unit positions and negotiations, including facilitating meetings with ELR and IEC when complaints are lodged and keeping track of resolutions. Division Support: Identifies information needed by the Vice President and the Manager of Operations to provide status reports and updates related to the Division. Interacts with staff to gather data, research specific situations, determine facts, identify possible solutions, and follow up to resolve certain issues appropriately. With appropriate discretion, assists with preparing and reviewing communication materials for the VP's Office and coordinates the VP's communications with other high-level administrative and academic offices at the San Bernardino and Palm Desert campuses, the Chancellor's Office, and other universities. Assists in putting together letters to employees regarding their salary and benefit information. Prepare personnel requests for Cabinet consideration, including new recruitments, Reclassifications, IRP Requests, and stipend requests. Independently addresses questions and inquiries while recognizing the academic and political aspects of the Vice President's Office, possible conflicts of interest, and intentions and attitudes of others. Responds to inquiries on behalf of the Vice President and Manager of Operations regarding organization operations, policies, and procedures. Works closely with other units on campus (purchasing, travel, human resources, and finance) in order to adhere to policies and procedures relating to the Vice President's events. Work regularly requires coordination with individuals at all organizational levels and acts as a representative to outside entities as needed. Communicates with external associates on behalf of the Vice President to facilitate and coordinate meetings and track progress independently with minimal to no supervision. Organizational Administrative Support: Under direct supervision of the Manager of Operations, perform a wide range of comprehensive planning and administrative support to the Office of the Vice President for Finance, Technology, and Operations, the Office of Audit and Advisory Services, and the Office of Institutional Research and Analytics. Coordinates and updates the department and division website. Event Scheduling: Coordinates all meetings/events for the Vice President of Finance, Technology, and Operations, including all-staff division meetings and special events. Responsibilities include securing location, catering, and equipment; coordinating with appropriate campus departments to finalize event logistics while adhering to campus policies and procedures; assisting the Vice President and Manager of Operations with reviewing and preparing presentation materials; and reconciling invoices. Serve as a member of various campus committees as requested and/or assigned to represent the Manager of Operations and/or the Vice President. Coordinates necessary arrangements for presentations and special items, often participating in meetings and providing analytical input to the VP and other interested parties. Processes events paperwork such as invoices, hospitality forms, and backup documentation to ensure payment to vendors. Recruitment Support: Serves on executive and administrative level recruitments. Reviewing resumes, participating in virtual and in-person interviews, and providing assessments of candidates to the hiring manager, Manager of Operations, and Vice President. Provide support in the organization and scheduling of candidate campus visits and travel reimbursement. Tasks include securing meeting locations, campus tours, and fingerprinting; working with staff, faculty, and administrators' availability to schedule interviews and campus open forums; finalizing catering and confirming hotel accommodations; and providing hospitality and assistance where needed during the day of the visit. Lead Support: Provides lead work direction to the VP FTO Office student assistant program. Typical activities include but are not limited to providing lead work direction and coordination to all student assistants, conducting a student assistant recruitment plan that adheres to student employment procedures, onboarding, training, and development, and assigning daily tasks to student assistants that are appropriate for student job classification. Serves as timekeeper for student assistant position(s). Coordinates schedules to ensure maximum efficiency while adhering to guidelines and regulations set forth by Human Resources - Student Employment. Provides student performance recommendations by planning, monitoring, and appraising assigned tasks and coordinating monthly one-on-one open discussions. Other classification-related duties as assigned. Minimum Qualifications: Bachelor's degree in business or public administration, accounting, finance, or a related field from a four year accredited institution. Two to five (2-5) years of professional experience in general office clerical work. Required Qualifications: Experience using standard office software programs such as MS Word, Excel, PowerPoint, Teams, and email programs. A sound foundation in English grammar, spelling, and punctuation, along with a working knowledge of office methods, procedures, and practices. Ability to coordinate and prioritize many different clerical tasks while adhering to project and budget guidelines, along with the ability to accurately maintain records and files. Strong organizational skills and detail-oriented, along with the ability to follow directions, take initiative, be flexible, and have the ability to independently make decisions on a day-to-day basis. Demonstrate the ability to maintain a high degree of confidentiality. Ability to draft and compose correspondence and standard reports is required. Ability to handle effectively a broad range of interpersonal contacts, including those at a higher level and those of a sensitive nature, along with the ability to work cooperatively with a diverse group of individuals. Ability to interpret and apply policies and procedures independently and use judgment and discretion to act when precedents do not exist, along with the ability to troubleshoot most office administration problems and respond to all inquiries and requests related to the work area. Ability to learn, independently interpret, and apply a variety of academic and organizational policies and procedures. Ability to coordinate many different tasks, determine the relative importance of each, set deadlines, and complete projects accordingly. Ability to effectively handle interpersonal interactions at all levels and highly sensitive interpersonal situations, along with the ability to use negotiation and persuasion skills to achieve results and expedite projects. Preferred Qualifications: Knowledge of the California Public Records Act (PRA) Compensation and Benefits: Anticipation Salary Range: $3,328-$4,815 per month Classification Salary Range: $3,328 - 5,258 per month The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: Full-time Non-Exempt Probationary Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends. Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends. The application deadline is: June 15, 2024 As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Drivers License Check Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu. Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act Advertised: Jul 01 2024 Pacific Daylight Time Applications close: Jul 15 2024 Pacific Daylight Time Closing Date/Time:
City of Santa Clara, CA
Santa Clara, California, United States
Description The Department: As a community owned, not for profit municipal electric utility, Silicon Valley Power (SVP) has provided dependable electric service for over 125 years. SVP is the only full service, vertically integrated publicly owned utility in Silicon Valley owning generation, transmission and distribution assets. As a Public Electric Utility, Santa Clara’s Silicon Valley Power is not driven by profits, as reflected in its significantly lower utility rates when compared to other private sector utilities. Silicon Valley Power is community and policy driven, which is reflected in the many green policies that it promotes, reduced rates and its strategic plan. Silicon Valley Power is one of few public electric utilities in California with an upward trajectory of growth. Today, SVP owns, operates and participates in more than 1,200 MW of electric generating resources and serves a peak load of approximately 700 MW. SVP's expansion plan will double our system capacity over the next ten years. This includes over 30 strategic initiatives in four distinct areas: Utility Performance Excellence, Customer Engagement and Satisfaction, Progress and Innovation Focus, and Community and Environmental Stewardship. High-profile customers include large corporations such as Intel, Applied Materials, Amazon Web Services (AWS), and NVIDIA. The Position: This is a professional position in the unclassified service, responsible for managing the one or more of the Engineering Divisions of the Electric Department relating to transmission planning, distribution engineering, capital improvement project delivery (design & construction), system expansion program, and environmental compliance. The position requires a demonstrated ability to work well with management, professional and administrative support employees in the Department and with customers, professionals, managers and all City Departments. *** The position may have the option to work from Northern California Power Agency’s Satellite Office in Citrus Heights in Sacramento County *** MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. As a member of the City's Unclassified Service, this is an "at-will" position and the incumbent serves at the discretion of the City Manager. An incumbent in this classification: demonstrates strong ethical, professional, and service-oriented leadership and interpersonal skills; sets a good example; and correctly applies the tenets of the City's Code of Ethics and values. Typical Duties Duties include but are not limited to the following: Under general direction: • Plan, develop, coordinate, perform, and direct the activities of the Engineering Division of the Electric Utility Department; • Provide management and supervision for all activities of Engineering in the planning, engineering and design of individual system extensions, revisions and improvements; • Provide recommendations on a broad spectrum of division-related issues; • Manage assigned staff, provide technical instructions and assistance as necessary; develop, perform and manage the implementation of utility plans based upon applicable State and Federal laws; • May be responsible for directing the activities of consultants and contractors; • Attend meetings and work with engineers, contractors, specialists and City staff to ensure that City guidelines are met in the determination of requirements of projects; • Represent the City at industry meetings, management groups, professional organizations, and other meetings; • Make periodic and special reports, which describe the current Engineering Division activities and conduct special studies and prepare reports, including findings and recommendations, as required; • Direct or conduct studies and analysis related to the reliability of the electric system to ensure compliance with appropriate Federal Energy Regulatory Commission/North American Electric Reliability Corporation (FERC/NERC) and industry reliability standards; • Prepare or direct the preparation of purchase specifications required to implement Electric Utility Department purchases in connection with system expansion and improvements; • Conduct review and analysis of new equipment, methods and materials pertinent to the design, construction, operation and maintenance of the electric system, and make recommendations to appropriate Managers; • Confer with and assist the Director of Electric Utility in the development of long-range plans, goals and objectives, and budgets; • Manage, schedule and evaluate the work of Engineering Division staff, and develop processes designed to support a continuous learning environment; • Analyze Engineering Division operations to determine the most efficient and effective assignment of staff; • Prepare the Engineering Division budget, recommend allocation of division funds within guidelines; monitor expenditures to ensure adherence to the approved budget, manage contractual services; • Administer and assist in the staffing, administrative and financial matters of the Engineering Division; and • Perform other related duties as assigned. Minimum Qualifications EDUCATION AND EXPERIENCE • Education or experience equivalent to graduation from an accredited college or university with a bachelor's degree in electrical engineering or closely related field; and • Four (4) years experience at a responsible level in engineering in the electric utility industry or closely related field is required. DESIRABLE EXPERIENCE • One (1) year of experience managing staff, and with responsibility for division budget planning and administration is desirable. DESIRABLE QUALIFICATIONS • Possession of a certificate of registration as a Professional Engineer in the State of California is desirable. POSSIBLE SUBSTITUTION • Possession of a valid certificate of registration as an Electrical Engineer issued by the California State Board of Registration for Civil and Professional Engineers may be substituted in lieu of a bachelor’s degree in electrical engineering or closely related field. CONFLICT OF INTEREST Incumbents in this position are required to file a Conflict of Interest statement upon assuming office, annually and upon leaving office, in accordance with City Manager Directive 100. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. Knowledge, Skills, and Abilities Knowledge of: • Principles of electrical utility planning and engineering involved in the development, construction, production, operational methods in interconnected utility areas, principles of program evaluation, forecasting and planning, probability and energy analysis and formulation; customer service; telecommunications and controls; and information technology; • Principles of engineering economics, statistical analysis and forecasting; • Principles of management, supervision, personnel administration, training and performance evaluation; • Principles of organization and management, effective leadership and municipal budgeting and administration; • Regulatory laws, standards and requirements including FERC/NERC Reliability Standards; • Research methods and statistical analysis; • Problem solving and conflict resolution practices and techniques; • Complex spreadsheets and database applications; • Preparation and administration of contracts and fiscal planning; • Project and workload planning; and • Environmental and safety practices, procedures and standards. Ability to: • Analyze complex data; resolve applicable problems; evaluate alternatives and recommend an appropriate course of action; • Effectively negotiate contracts and customer business relations; • Manage contractor activities; • Manage project development and operations management; • Identify, research and gather relevant information from a variety of sources; • Exercise sound and independent judgment, conduct independent analyses and make recommendations on difficult and sensitive issues; • Anticipate potential problems, develop contingency plans when needed and solve concurrent problems; • Provide the leadership and management of the division through coaching, empowering and facilitating employees working in a team environment; • Create a culture that is conducive to change and one that is able to select, recruit, retain, develop and motivate a skilled and talented workforce where everyone knows their mission, role, and job expectations; • Establish clear goals and objectives in order to create an organization that delivers excellent customer service through ethical leadership standards, and establishes an atmosphere of respect for employees consistent with the City’s Code of Ethics and Values; • Build constructive relationships by promoting collaborative partnerships with department peers, bargaining units, employees, citizens, and others contacted in the course of work; • Represent and speak for the department and its work, e.g., presenting, explaining, promoting, defining, and negotiating to those within and outside the department by making clear and convincing oral presentations to individuals and groups, by listening effectively and clarifying information and by facilitating an open exchange of ideas; • Prepare and present highly technical and complex written and oral reports using multi-media to large groups and City staff; • Work effectively as a member of the department’s management team to achieve common goals and be able to deliver excellent customer service to both internal and external City clients; • Plan, organize, direct, and coordinate organization activities and effectively manage the work of Engineering Division staff; • Work effectively and coordinate multiple projects and complex tasks simultaneously in time-sensitive situations and meet deadlines; • Communicate logically and clearly, both orally and in writing; follow oral and written instructions; • Understand and carry out highly complex technical tasks; • Use computer applications to prepare memos and procedural documentation; • Create, manage and maintain complex filing and record systems; • Walk or stand for extended periods of time and bend, stoop, crawl, climb, lift or any other physical requirement as necessitated by the position to perform assigned duties. Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”) To receive consideration for the screening process, candidates must submit a 1) Cover Letter and, 2) Resume. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . *** The position may have the option to work from Northern California Power Agency’s Satellite Office in Citrus Heights in Sacramento County *** This position is open until filled: Applications will be reviewed on a bi-weekly basis for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. A first review of applications will be on Friday, June 7, 2024 . The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . City of Santa Clara Benefit Summary Overview for Bargaining Unit #9 Miscellaneous Unclassified Management This summary provides a brief overview of the City of Santa Clara’s benefits available to Bargaining Unit #9 employees in 2024. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager’s Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula -employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $10,397.40(Social Security) and 1.45% (Medicare) of gross pay Health Insurance: City contribution up to $2042.82/month, based on enrollment in a CalPERS health plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis Coverage is effective as early asthe first day of the monthafter date of hire If an employee enrolls in a plan with a premium that is less than $946.86/month, they will be paid the difference in cash Employees hired on or after 1/1/2023who opt-out of City-offered health insurance and provide annual attestation and acceptableproof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Vision Insurance: Choice of two VSP plans City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $50.00 a month toward employee’s VEBA account Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) Life Insurance: City pays for $50,000 of Basic Life Insurance coverage Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): Employee pays 1.1% of gross pay (includes Paid Family Leave) 7 day waiting period. Weekly paid leave for absences due to non-work related injuries/illnesses. Benefit is based on past earnings. Refer to edd.ca.gov for more information Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Weekly paid leave benefit. Benefit is based on past earnings. Refer to edd.ca.gov for more information Long Term Disability (LTD) Insurance: Benefit is 60% of basic wage up to $13,333; max $8,000/month City paid benefit. City pays $.207/$100 of insured earnings 60 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of the IRS maximum or100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3,200per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $315per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6 months of City service For 1 -4 years of service: 10 days (80 hours)/year For 5 -9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum accrual is 480 hours Once per year, employees can elect to convert up to 80 hours of accrued vacation to cash to be paid out in up to two cash-outs the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 32 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service Management Leave: 120 hours of management leave credited to employees each January 1st New employees hired between January 1st and June 30th receive 120 hours of management leave their first year New employees hired between July 1st and December 31st receive 60 hours of management leave their first year Unused management leave may be carried over from one calendar year to the next; however, an employee may never have more than 240 hours (calendar years 2021 through 2024) of “banked” management leave Holidays: Seventeen paid eight-hour holidays per year (13 & 4 holidays between 12/25 to 1/1 of following year) Mobile Communication Device Allowance: $80/month in lieu of carrying a City-issued cell phone Auto Allowance (an alternative to mileage reimbursement or use of a City vehicle): Department Heads receive $320/month (up to $520, with City Manager approval). Assistant Department Heads and Division Managers can receive $200/month (Up to $500 with City Manager approval) Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year City paid benefit Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to$416/month in 2024(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $249/month in 2024(amount adjusted annually) Alternate Work Schedule: An employee shall be eligible to work a 9/80 alternate work schedule according to the conditions, criteria, and requirements set forth in City Manager's Directive 71. Requests to work a 9/80 schedule shall be made through or by the Department Head to the City Manager. The City Manager must approve the schedule and the City Manager or Department Head (for employees other than Department Heads) may terminate the schedule at anytime. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
Description The Department: As a community owned, not for profit municipal electric utility, Silicon Valley Power (SVP) has provided dependable electric service for over 125 years. SVP is the only full service, vertically integrated publicly owned utility in Silicon Valley owning generation, transmission and distribution assets. As a Public Electric Utility, Santa Clara’s Silicon Valley Power is not driven by profits, as reflected in its significantly lower utility rates when compared to other private sector utilities. Silicon Valley Power is community and policy driven, which is reflected in the many green policies that it promotes, reduced rates and its strategic plan. Silicon Valley Power is one of few public electric utilities in California with an upward trajectory of growth. Today, SVP owns, operates and participates in more than 1,200 MW of electric generating resources and serves a peak load of approximately 700 MW. SVP's expansion plan will double our system capacity over the next ten years. This includes over 30 strategic initiatives in four distinct areas: Utility Performance Excellence, Customer Engagement and Satisfaction, Progress and Innovation Focus, and Community and Environmental Stewardship. High-profile customers include large corporations such as Intel, Applied Materials, Amazon Web Services (AWS), and NVIDIA. The Position: This is a professional position in the unclassified service, responsible for managing the one or more of the Engineering Divisions of the Electric Department relating to transmission planning, distribution engineering, capital improvement project delivery (design & construction), system expansion program, and environmental compliance. The position requires a demonstrated ability to work well with management, professional and administrative support employees in the Department and with customers, professionals, managers and all City Departments. *** The position may have the option to work from Northern California Power Agency’s Satellite Office in Citrus Heights in Sacramento County *** MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. As a member of the City's Unclassified Service, this is an "at-will" position and the incumbent serves at the discretion of the City Manager. An incumbent in this classification: demonstrates strong ethical, professional, and service-oriented leadership and interpersonal skills; sets a good example; and correctly applies the tenets of the City's Code of Ethics and values. Typical Duties Duties include but are not limited to the following: Under general direction: • Plan, develop, coordinate, perform, and direct the activities of the Engineering Division of the Electric Utility Department; • Provide management and supervision for all activities of Engineering in the planning, engineering and design of individual system extensions, revisions and improvements; • Provide recommendations on a broad spectrum of division-related issues; • Manage assigned staff, provide technical instructions and assistance as necessary; develop, perform and manage the implementation of utility plans based upon applicable State and Federal laws; • May be responsible for directing the activities of consultants and contractors; • Attend meetings and work with engineers, contractors, specialists and City staff to ensure that City guidelines are met in the determination of requirements of projects; • Represent the City at industry meetings, management groups, professional organizations, and other meetings; • Make periodic and special reports, which describe the current Engineering Division activities and conduct special studies and prepare reports, including findings and recommendations, as required; • Direct or conduct studies and analysis related to the reliability of the electric system to ensure compliance with appropriate Federal Energy Regulatory Commission/North American Electric Reliability Corporation (FERC/NERC) and industry reliability standards; • Prepare or direct the preparation of purchase specifications required to implement Electric Utility Department purchases in connection with system expansion and improvements; • Conduct review and analysis of new equipment, methods and materials pertinent to the design, construction, operation and maintenance of the electric system, and make recommendations to appropriate Managers; • Confer with and assist the Director of Electric Utility in the development of long-range plans, goals and objectives, and budgets; • Manage, schedule and evaluate the work of Engineering Division staff, and develop processes designed to support a continuous learning environment; • Analyze Engineering Division operations to determine the most efficient and effective assignment of staff; • Prepare the Engineering Division budget, recommend allocation of division funds within guidelines; monitor expenditures to ensure adherence to the approved budget, manage contractual services; • Administer and assist in the staffing, administrative and financial matters of the Engineering Division; and • Perform other related duties as assigned. Minimum Qualifications EDUCATION AND EXPERIENCE • Education or experience equivalent to graduation from an accredited college or university with a bachelor's degree in electrical engineering or closely related field; and • Four (4) years experience at a responsible level in engineering in the electric utility industry or closely related field is required. DESIRABLE EXPERIENCE • One (1) year of experience managing staff, and with responsibility for division budget planning and administration is desirable. DESIRABLE QUALIFICATIONS • Possession of a certificate of registration as a Professional Engineer in the State of California is desirable. POSSIBLE SUBSTITUTION • Possession of a valid certificate of registration as an Electrical Engineer issued by the California State Board of Registration for Civil and Professional Engineers may be substituted in lieu of a bachelor’s degree in electrical engineering or closely related field. CONFLICT OF INTEREST Incumbents in this position are required to file a Conflict of Interest statement upon assuming office, annually and upon leaving office, in accordance with City Manager Directive 100. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. Knowledge, Skills, and Abilities Knowledge of: • Principles of electrical utility planning and engineering involved in the development, construction, production, operational methods in interconnected utility areas, principles of program evaluation, forecasting and planning, probability and energy analysis and formulation; customer service; telecommunications and controls; and information technology; • Principles of engineering economics, statistical analysis and forecasting; • Principles of management, supervision, personnel administration, training and performance evaluation; • Principles of organization and management, effective leadership and municipal budgeting and administration; • Regulatory laws, standards and requirements including FERC/NERC Reliability Standards; • Research methods and statistical analysis; • Problem solving and conflict resolution practices and techniques; • Complex spreadsheets and database applications; • Preparation and administration of contracts and fiscal planning; • Project and workload planning; and • Environmental and safety practices, procedures and standards. Ability to: • Analyze complex data; resolve applicable problems; evaluate alternatives and recommend an appropriate course of action; • Effectively negotiate contracts and customer business relations; • Manage contractor activities; • Manage project development and operations management; • Identify, research and gather relevant information from a variety of sources; • Exercise sound and independent judgment, conduct independent analyses and make recommendations on difficult and sensitive issues; • Anticipate potential problems, develop contingency plans when needed and solve concurrent problems; • Provide the leadership and management of the division through coaching, empowering and facilitating employees working in a team environment; • Create a culture that is conducive to change and one that is able to select, recruit, retain, develop and motivate a skilled and talented workforce where everyone knows their mission, role, and job expectations; • Establish clear goals and objectives in order to create an organization that delivers excellent customer service through ethical leadership standards, and establishes an atmosphere of respect for employees consistent with the City’s Code of Ethics and Values; • Build constructive relationships by promoting collaborative partnerships with department peers, bargaining units, employees, citizens, and others contacted in the course of work; • Represent and speak for the department and its work, e.g., presenting, explaining, promoting, defining, and negotiating to those within and outside the department by making clear and convincing oral presentations to individuals and groups, by listening effectively and clarifying information and by facilitating an open exchange of ideas; • Prepare and present highly technical and complex written and oral reports using multi-media to large groups and City staff; • Work effectively as a member of the department’s management team to achieve common goals and be able to deliver excellent customer service to both internal and external City clients; • Plan, organize, direct, and coordinate organization activities and effectively manage the work of Engineering Division staff; • Work effectively and coordinate multiple projects and complex tasks simultaneously in time-sensitive situations and meet deadlines; • Communicate logically and clearly, both orally and in writing; follow oral and written instructions; • Understand and carry out highly complex technical tasks; • Use computer applications to prepare memos and procedural documentation; • Create, manage and maintain complex filing and record systems; • Walk or stand for extended periods of time and bend, stoop, crawl, climb, lift or any other physical requirement as necessitated by the position to perform assigned duties. Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”) To receive consideration for the screening process, candidates must submit a 1) Cover Letter and, 2) Resume. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . *** The position may have the option to work from Northern California Power Agency’s Satellite Office in Citrus Heights in Sacramento County *** This position is open until filled: Applications will be reviewed on a bi-weekly basis for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. A first review of applications will be on Friday, June 7, 2024 . The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . City of Santa Clara Benefit Summary Overview for Bargaining Unit #9 Miscellaneous Unclassified Management This summary provides a brief overview of the City of Santa Clara’s benefits available to Bargaining Unit #9 employees in 2024. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager’s Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula -employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $10,397.40(Social Security) and 1.45% (Medicare) of gross pay Health Insurance: City contribution up to $2042.82/month, based on enrollment in a CalPERS health plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis Coverage is effective as early asthe first day of the monthafter date of hire If an employee enrolls in a plan with a premium that is less than $946.86/month, they will be paid the difference in cash Employees hired on or after 1/1/2023who opt-out of City-offered health insurance and provide annual attestation and acceptableproof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Vision Insurance: Choice of two VSP plans City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $50.00 a month toward employee’s VEBA account Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) Life Insurance: City pays for $50,000 of Basic Life Insurance coverage Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): Employee pays 1.1% of gross pay (includes Paid Family Leave) 7 day waiting period. Weekly paid leave for absences due to non-work related injuries/illnesses. Benefit is based on past earnings. Refer to edd.ca.gov for more information Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Weekly paid leave benefit. Benefit is based on past earnings. Refer to edd.ca.gov for more information Long Term Disability (LTD) Insurance: Benefit is 60% of basic wage up to $13,333; max $8,000/month City paid benefit. City pays $.207/$100 of insured earnings 60 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of the IRS maximum or100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3,200per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $315per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6 months of City service For 1 -4 years of service: 10 days (80 hours)/year For 5 -9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum accrual is 480 hours Once per year, employees can elect to convert up to 80 hours of accrued vacation to cash to be paid out in up to two cash-outs the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 32 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service Management Leave: 120 hours of management leave credited to employees each January 1st New employees hired between January 1st and June 30th receive 120 hours of management leave their first year New employees hired between July 1st and December 31st receive 60 hours of management leave their first year Unused management leave may be carried over from one calendar year to the next; however, an employee may never have more than 240 hours (calendar years 2021 through 2024) of “banked” management leave Holidays: Seventeen paid eight-hour holidays per year (13 & 4 holidays between 12/25 to 1/1 of following year) Mobile Communication Device Allowance: $80/month in lieu of carrying a City-issued cell phone Auto Allowance (an alternative to mileage reimbursement or use of a City vehicle): Department Heads receive $320/month (up to $520, with City Manager approval). Assistant Department Heads and Division Managers can receive $200/month (Up to $500 with City Manager approval) Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year City paid benefit Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to$416/month in 2024(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $249/month in 2024(amount adjusted annually) Alternate Work Schedule: An employee shall be eligible to work a 9/80 alternate work schedule according to the conditions, criteria, and requirements set forth in City Manager's Directive 71. Requests to work a 9/80 schedule shall be made through or by the Department Head to the City Manager. The City Manager must approve the schedule and the City Manager or Department Head (for employees other than Department Heads) may terminate the schedule at anytime. Closing Date/Time: Continuous
Westminster, Colorado
Westminster, Colorado, United States
POSITION PURPOSE / IMPORTANT APPLICATION INFORMATION City Equity Statement: It is a priority for the City of Westminster to welcome diverse, qualified candidates from the broadest base possible. We are interested in finding the best candidates for our positions, not just to fit in but to belong. We value life and professional experiences, equivalent combination of knowledge, skill set and education. Pursuant to city values, the successful candidate will have a passion and commitment to serving a diverse population and must respect and uphold the tenets of justice, diversity, equity, and inclusion and belonging. We encourage you to think broadly about your background and skill set for the role and urge those with less traditional backgrounds to apply. POSITION PURPOSE The IT Operations Manager is a City leader who serves as a key member of the Division Manager Leadership Team translating the City’s strategic plan into action through development of policies, leadership, care of people, innovation, and resource allocation and management. The position manages department activities in fulfillment of the City’s Mission Statement, Vision and Values. This is a highly responsible management position in the Information Technology Department that is accountable for the overall planning and management of all aspects of the City’s centralized physical and virtual computer environment, data and voice networks, and IT Service Desk operations. This position manages all division staff responsible for network and systems administration and serves as a technical resource to assist staff in advanced systems and network issues. Work is performed independently and under the direction of the Information Technology Director. City leaders must embody the values of the City organization as defined by SPIRIT in decision-making and actions and strive to develop employees and a work environment that reflects these organizational values. Developing strong relationships with collaboration as a strong mindset, and employee engagement with respect and appreciation as a focus. City values are articulated through the acronym of SPIRIT which defines "how" we work at the City of Westminster creating a culture of Service, People, Integrity, Respect, Innovation and Teamwork. In order to be considered for this position, all candidates must attach to their online application, at time of application submittal, a cover letter, resume (each document may not exceed two (2) pages in length) and a copy of your current organizational chart. The full salary range for this position is stated above. The starting range of pay is dependent on the qualifications and experience of each individual candidate. The City of Westminster has a Multilingual Stipend Program to encourage, and reward benefited employees who are conversationally fluent in languages other than English. Benefited employees have the opportunity to test their language proficiency skills and qualify for a bi-weekly stipend that will vary based on the employee’s level of proficiency and usage. ORGANIZATIONAL COMPETENCIES AND CULTURAL VALUES/GENERAL COMPETENCIES The City's work culture encourages passionate, positive and enthusiastic employees who, along with our City Council and City Manager, are strong supporters of our mission: The City of Westminster provides high-quality core services and fosters resilience in order to promote a safe and thriving community. Westminster is a city of beautiful, safe, well-maintained neighborhoods and destinations with a vibrant, diverse economy, rich and resilient environment and a strong sense of community belonging. Our core values are embodied in our SPIRIT (Service - People - Integrity - Respect - Innovation - Teamwork). This position supports the goals of the Information Technology Department, which delivers exceptional value and quality of life through the deployment and support of innovative technologies and SPIRIT. This leadership position plays a vital role on the city-wide management team, providing critical input, as it relates to the city strategic plan and performance measures. All management team members are expected to champion the City Mission, Vision and Values. Every employee is accountable to: Value diversity through strategic recruitment and promotions Demonstrate a cultural awareness for differences; display sensitivity and adapt behaviors and communication to accommodate these differences Demonstrate a high level of customer service; encourage others to focus on the customer; foster an environment where customer service is a priority Communicate with customers to ensure that, where possible, they are satisfied, and their needs are being addressed; solicit and evaluate customer feedback Act as an ambassador by understanding and fostering the organization's mission, vision and values Exhibit pride in self, the Department, the City, and the community; conduct self in a professional manner Demonstrate integrity and build trust through credibility, reliability, commitment, loyalty, and ethical behavior Address difficult or contentious issues in a constructive manner Support and promote change; demonstrate flexibility and take calculated risks when appropriate Participate in personal growth opportunities, and attend trainings designed to enhance capacity to bring new skills and ideas to the job and the organization Work to continuously improve the efficiency and effectiveness of the service or product being delivered Demonstrate support for team efforts by accepting new roles and responsibilities, and helping others achieve objectives GENERAL COMPETENCIES Citywide - Every employee in this position is accountable to: Establish effective interpersonal relationships through honest, open communication and follow-through on commitments Recognize personal strengths and weaknesses, and target areas for personal self-development Demonstrate initiative in performing job tasks Exhibit problem-solving skills leading to sound judgment and quality decisions Achieve goals, and handle assigned workload and new assignments effectively; demonstrate an ability to work independently Communicate effectively with individuals and groups using clear and concise verbal and written communications Demonstrate accountability for work, and take ownership in job performance Demonstrate concern for the accuracy and quality of work; take steps to correct mistakes and improve the overall product Model communication, collaboration and team approaches for the department, division and organization Be effective in providing constructive feedback and even a challenging different viewpoint Develop a clear plan to set priorities that support the City mission, vision and strategic plan Job Specific - Every employee in this position must be able to: Promote a teamwork concept in the workplace, support employee empowerment, and direct assigned staff accordingly Understand concepts relating to training, motivation, performance standards, documentation, commendation, and disciplinary action Execute excellent judgment, creativity, and problem-solving skills to identify and correct problems related to communications, local and wide area networks Understand basic budget processing and accountability Handle complaints and disciplinary actions with objectivity, fairness and in a manner consistent with organization-wide practices Demonstrate excellent analytical skills and concentration to trouble shoot and correct problems with network hardware and software Use technical skills and creativity to assist customers with identifying solutions to meet their needs Demonstrate familiarity with standard method and procedures involved in the support and administration of local and wide area networks (LAN/WAN) and related hardware and software Communicate orally and in writing with IT staff, vendors, and other city employees Establish effective professional working relationships with IT staff and department personnel city wide while providing value to the Network Administration Team Demonstrate strong organizational skills to manage multiple priorities and manage complex technical projects Work on complex projects with minimal supervision and maintain a high level of self-motivation while working independently Demonstrate advanced technical knowledge of Windows servers and workstations Communicate technical concepts and technology solutions to management and users clearly, concisely and effectively Establish and maintain control over problems as they develop and act quickly and calmly during an emergency situation making quick, reasonable and effective decisions Leadership/Supervisory - Every employee in this position is accountable to: Support and promote justice, diversity, equity, and inclusivity (JDE&I) goals Act swiftly to encourage behavior throughout the department is aligned with SPIRIT values Foster a participatory organizational climate that is open, positive, reinforcing, and supportive Foster an environment of community engagement Encourage employees to be accountable for their work and take ownership in what they do Demonstrate leadership and courage by making or supporting decisions that reflect the organizational mission and goals even when the decision may be unpopular to some Demonstrate collaboration and conflict resolution skills with other departments and employees Help employees see the value of developing their skills, and assist them in eliminating barriers to their development; encourage employees to step outside of their comfort zone to develop their skills Provide meaningful, timely employee feedback and appraisals, and effectively address employee performance problems Effectively supervise, mentor, and motivate in a team environment Develop relationships with colleagues which encourage constructive feedback and new ways to look at projects, policies, service delivery, etc. Executive-level managers, including all Division Managers , serve at the will of the City Manager, and are accountable to : Embrace public service to the community and demonstrate a global perspective in decisions Communicate and collaborate with City Manager’s Office, Executive Leadership Team, and City Management Team members to develop innovative solutions that support and promote a high-performing organization Effectively participate on the Department Director/Division Manager Leadership Team by demonstrating strategic and systemic problem-solving skills; collaboration and cooperation are expectations required of City leadership Support the City Council’s goals and Strategic Plan while working with the City Manager to explain City leadership’s viewpoint Support and promote justice, diversity, equity, and inclusivity (J, D, E and I) goals Represent the City and Department and Division in a professional manner and positive light Develop performance measures based on critical operational outcomes to meet City strategic objectives Develop policies, procedures, and best practices that demonstrate exceptional customer service and prudent stewardship of City revenues Respond to contentious issues in a timely manner that reflects and supports City management philosophy and decisions Support and encourage ongoing employee development through City training, continuing education, and job-specific training Model and encourage employees to demonstrate ownership in support of the City by fostering a collegial and supportive work environment Provide a picture of the City’s vision to departmental employees Champion City initiatives within the department Help employees understand their part in meeting City-wide strategic goals Encourage department employees to participate in partnerships and collaborative efforts throughout the organization Coach and mentor employees within the department Have a comprehensive understanding and knowledge of all elements of their division budget Develop a department management team that supports the goals and objective on ongoing learning and employee development JOB SPECIFIC FUNCTIONS Essential Job Functions, Duties, Responsibilities and Tasks 1. Organizational Leadership, Planning and Management Duties: Act as an advisor to the IT Director & provide meaningful feedback and recommendation on IT operation best practices Develops short- and long-term plans for cloud computing strategies and city-wide networks, and manages major technology capital projects Stays abreast of technology changes and strategies to improve system and network operations and performance Prepares verbal and written recommendations for the Information Technology Director Participates in annual updates to the Information Technology Strategic Plan Possesses and maintains knowledge of best practices associated with data center management and operations Embodies City’s SPIRIT values in all interactions and discussions with citizens, employees, vendors, and intra-departmentallyRepresents the City, Department and Division in a professional manner and positive lightDevelops policies, procedures, and best practices that demonstrate exceptional customer service and prudent stewardship of City revenueResolve contentious issues in a timely manner that reflects and supports City management philosophy and decisionsCollaborates with City Manager’s Office, ELT and division management team members to develop innovative solutions that support and promote a high performing organizationModels and encourages employees to demonstrate ownership and support of the City by fostering a collegial and supportive work environmentParticipates on the department management team that supports the goals and objectives of on-going learning and employee developmentPlan for and oversee the Data Center operations, including physical security, monitoring, backup power, redundancy, fire suppression etc.Develops and oversees system backup policies and systemsEvaluates and recommends data center technology and upgrades as related to fire suppression, server technology, storage area networks, backup systems, uninterrupted power supplies (UPS), and more as part of the Capital Improvement Project (CIP) Budget processOversees and manages the City’s disaster recovery hot site infrastructureWorks with the IT CISO as needed to support facility testing, security standards, and other security-related technology initiativesMaintains a current knowledge of systems and network security and works closely with the IT CISO to implement new security tools and practices2. Staff Management and Development Duties: Demonstrates Servant Leadership Characteristics Promotes collaborative, systems thinking Demonstrates a long-term perspective through coaching and development of employees to meet succession management goals Supervises personnel and takes necessary actions to ensure proper personnel administration throughout the department Directs allocation of employee resources and equipment for maximum effectiveness Provides for a comprehensive program of department training Provides quality services to City departments, employees and citizens Focuses on organizational development with the continued emphasis on the development of a ‘healthy’ employee community Keeps informed as to personnel, property, and operations by observation, reports and management input and acts on such information to improve operations Supports and encourages on-going employee Development through City-wide training, on-going education and employee development Organizes project teams and serves as chair for major technology capital projects such as optic fiber constructure, inter-governmental initiatives, and regional collaborations Directs departmental personnel and operations in such a manner as to meet City’s strategic plan and goals established by City Council 3. Administrative and Operational Management Duties: Conducts group and one-on-one training for City Council and Department Heads as required Provides advanced technology guidance and assistance to Systems staff, Network staff, and Service Desk staff Assists the IT Director in the evaluation and selection of new technical tools that will advance the infrastructure and security posture of the City Chairs and co-chairs committees responsible for the selection and implementation of new technology solutions Interacts with vendors and staff for advanced technical issues Evaluates and tests new desktop, laptop, mobile, and systems software technologies and provides recommendations to the IT Director Assists in the preparation and evaluation of RFPs for major projects Prepares written project updates Participates as a member of the city-wide Innovations Committee, and works closely with the committee to conduct feasibility assessments and develop plans for technology related innovations Participates as a member of the Cybersecurity Committee, and works closely with the IT CISO to assess and plan for system security needs Assists staff with advanced technical troubleshooting on issues associated with VMware environment, Microsoft Exchange & 365, windows servers, as well as data and telecommunications issues Partners with City Manager’s Office, and other departments and divisions to advocate and promote fulfillment of City’s mission statement 4. Maintain regular and punctual attendance Other Duties and Responsibilities Attends regular evening City Council meetings and study sessions; may attend evening or weekend community meetings. Incumbent is accountable for all duties of this job, and other projects and responsibilities that may be added at the City Manager’s discretion. POSITION REQUIREMENTS/WORKING CONDITIONS/PRE-EMPLOYMENT REQUIREMENTS Education, Experience, Skills, Formal Training, Licenses and Certifications Required : Bachelor’s degree in computer science, Information Systems Management, Business Administration, or related field MCSE or MCSA Certification Five (5) years of experience in the installation, configuration, troubleshooting and support of networks and Microsoft based servers, including experience in a managing a virtualized & cloud environment Three (3) years of experience in technology project planning and budget management Five (5) years of experience in direct management of system administrators, help desk and/or network administration staff Experience in managing Azure & M365 cloud environments Experience in preparing and conducting presentations and training classes Experience in network and systems security Excellent verbal and written communication skills Preferred : CISSP or CISM Certification Microsoft AZ-700, 800, 900 certifications VMWare training and certification(s) Master’s degree in computer information systems, business or related field CompTIA Network+, Security+ Server+, Project+ or other CompTIA or comparable job-related certification(s) ITIL (Information Technology Infrastructure Library): Certification in ITIL can demonstrate knowledge of IT service management CCNA, CCIE, or CCNP certifications Experience in leading related IT functions in the public sector Any equivalent combination of education, training, and experience, which would provide the required knowledge and skills, may be considered. Physical Requirements Work is sedentary in nature and requires sufficient physical stamina and strength for: Constant sitting to perform daily tasks; occasional walking through a multilevel facility to retrieve information; frequent standing sometimes for extended periods Frequent squatting, reaching above shoulder and twisting to file documents and lift supplies and material; occasional bending, kneeling, climbing, balancing and reaching below shoulder to store documents, material and supplies Constant light grasp, fine manipulation, and handling to perform daily duties; occasional firm grasp to safely use equipment Frequent lifting, carrying, push/pulling of up to ten (10) pounds to move material and supplies; occasional lifting, pushing/pulling of up to 25 pounds with dollies and carts WORKING CONDITIONS Work is constantly performed indoors. This is primarily sedentary office work. Must demonstrate the ability to meet the physical demands of the job including the ability to retrieve information from various locations in the office when needed. Exposure to periods of high activity and high stress under demanding conditions. The position requires a great deal of communication with City employees, the public, and outside agencies. Required Materials and Equipment Windows servers and workstations, networking equipment, unified communications, cyber security, telephones, mobile devices and other standard office equipment. PRE-EMPLOYMENT REQUIREMENTS Background checks will include employment references and criminal history and when applicable, Colorado Criminal Justice System background check, credit check, driver's license record, education verification Pre-employment drug screen Must be legally entitled to work in the United States The City of Westminster offers a comprehensive benefit package including: Health and Dental Flexible Spending Pension/ Retirement Plans Term Life Insurance Long-term Disability Survivor Benefits Wellness Program General leave that provides vacation, holidays, illness leave and administrative leave Education and Training Reimbursement, and Exempt Reimbursement Program For a more detailed overview of our Exempt and Administrative Officer benefit package: Benefit Package The City of Westminster does not participate in the Social Security system.In lieu of social security contributions, the city contributes to a 401(a) defined contribution plan on your behalf. 401(a) Contribution Rates: Employee Mandatory Contribution: 11% of your base pay. Contributions are pre-tax and fully vested. Employer Contribution: 11.25%of your base pay. Employer Contribution Vesting Schedule Less than 3 years - 0% 3 years- 60% 4 years - 80% 5+ years - 100% The City of Westminster provides employees with innovative and practical ways to improve their commute through two key features, EcoPass and Commute Benefits powered by Commutrics. EcoPass provides unlimited trips on RTD's core transit services and Commute Rewards allows you to record your trips and get rewards based on your commute mode. Closing Date/Time: 8/5/2024 8:30 AM Mountain
Jul 09, 2024
Full Time
POSITION PURPOSE / IMPORTANT APPLICATION INFORMATION City Equity Statement: It is a priority for the City of Westminster to welcome diverse, qualified candidates from the broadest base possible. We are interested in finding the best candidates for our positions, not just to fit in but to belong. We value life and professional experiences, equivalent combination of knowledge, skill set and education. Pursuant to city values, the successful candidate will have a passion and commitment to serving a diverse population and must respect and uphold the tenets of justice, diversity, equity, and inclusion and belonging. We encourage you to think broadly about your background and skill set for the role and urge those with less traditional backgrounds to apply. POSITION PURPOSE The IT Operations Manager is a City leader who serves as a key member of the Division Manager Leadership Team translating the City’s strategic plan into action through development of policies, leadership, care of people, innovation, and resource allocation and management. The position manages department activities in fulfillment of the City’s Mission Statement, Vision and Values. This is a highly responsible management position in the Information Technology Department that is accountable for the overall planning and management of all aspects of the City’s centralized physical and virtual computer environment, data and voice networks, and IT Service Desk operations. This position manages all division staff responsible for network and systems administration and serves as a technical resource to assist staff in advanced systems and network issues. Work is performed independently and under the direction of the Information Technology Director. City leaders must embody the values of the City organization as defined by SPIRIT in decision-making and actions and strive to develop employees and a work environment that reflects these organizational values. Developing strong relationships with collaboration as a strong mindset, and employee engagement with respect and appreciation as a focus. City values are articulated through the acronym of SPIRIT which defines "how" we work at the City of Westminster creating a culture of Service, People, Integrity, Respect, Innovation and Teamwork. In order to be considered for this position, all candidates must attach to their online application, at time of application submittal, a cover letter, resume (each document may not exceed two (2) pages in length) and a copy of your current organizational chart. The full salary range for this position is stated above. The starting range of pay is dependent on the qualifications and experience of each individual candidate. The City of Westminster has a Multilingual Stipend Program to encourage, and reward benefited employees who are conversationally fluent in languages other than English. Benefited employees have the opportunity to test their language proficiency skills and qualify for a bi-weekly stipend that will vary based on the employee’s level of proficiency and usage. ORGANIZATIONAL COMPETENCIES AND CULTURAL VALUES/GENERAL COMPETENCIES The City's work culture encourages passionate, positive and enthusiastic employees who, along with our City Council and City Manager, are strong supporters of our mission: The City of Westminster provides high-quality core services and fosters resilience in order to promote a safe and thriving community. Westminster is a city of beautiful, safe, well-maintained neighborhoods and destinations with a vibrant, diverse economy, rich and resilient environment and a strong sense of community belonging. Our core values are embodied in our SPIRIT (Service - People - Integrity - Respect - Innovation - Teamwork). This position supports the goals of the Information Technology Department, which delivers exceptional value and quality of life through the deployment and support of innovative technologies and SPIRIT. This leadership position plays a vital role on the city-wide management team, providing critical input, as it relates to the city strategic plan and performance measures. All management team members are expected to champion the City Mission, Vision and Values. Every employee is accountable to: Value diversity through strategic recruitment and promotions Demonstrate a cultural awareness for differences; display sensitivity and adapt behaviors and communication to accommodate these differences Demonstrate a high level of customer service; encourage others to focus on the customer; foster an environment where customer service is a priority Communicate with customers to ensure that, where possible, they are satisfied, and their needs are being addressed; solicit and evaluate customer feedback Act as an ambassador by understanding and fostering the organization's mission, vision and values Exhibit pride in self, the Department, the City, and the community; conduct self in a professional manner Demonstrate integrity and build trust through credibility, reliability, commitment, loyalty, and ethical behavior Address difficult or contentious issues in a constructive manner Support and promote change; demonstrate flexibility and take calculated risks when appropriate Participate in personal growth opportunities, and attend trainings designed to enhance capacity to bring new skills and ideas to the job and the organization Work to continuously improve the efficiency and effectiveness of the service or product being delivered Demonstrate support for team efforts by accepting new roles and responsibilities, and helping others achieve objectives GENERAL COMPETENCIES Citywide - Every employee in this position is accountable to: Establish effective interpersonal relationships through honest, open communication and follow-through on commitments Recognize personal strengths and weaknesses, and target areas for personal self-development Demonstrate initiative in performing job tasks Exhibit problem-solving skills leading to sound judgment and quality decisions Achieve goals, and handle assigned workload and new assignments effectively; demonstrate an ability to work independently Communicate effectively with individuals and groups using clear and concise verbal and written communications Demonstrate accountability for work, and take ownership in job performance Demonstrate concern for the accuracy and quality of work; take steps to correct mistakes and improve the overall product Model communication, collaboration and team approaches for the department, division and organization Be effective in providing constructive feedback and even a challenging different viewpoint Develop a clear plan to set priorities that support the City mission, vision and strategic plan Job Specific - Every employee in this position must be able to: Promote a teamwork concept in the workplace, support employee empowerment, and direct assigned staff accordingly Understand concepts relating to training, motivation, performance standards, documentation, commendation, and disciplinary action Execute excellent judgment, creativity, and problem-solving skills to identify and correct problems related to communications, local and wide area networks Understand basic budget processing and accountability Handle complaints and disciplinary actions with objectivity, fairness and in a manner consistent with organization-wide practices Demonstrate excellent analytical skills and concentration to trouble shoot and correct problems with network hardware and software Use technical skills and creativity to assist customers with identifying solutions to meet their needs Demonstrate familiarity with standard method and procedures involved in the support and administration of local and wide area networks (LAN/WAN) and related hardware and software Communicate orally and in writing with IT staff, vendors, and other city employees Establish effective professional working relationships with IT staff and department personnel city wide while providing value to the Network Administration Team Demonstrate strong organizational skills to manage multiple priorities and manage complex technical projects Work on complex projects with minimal supervision and maintain a high level of self-motivation while working independently Demonstrate advanced technical knowledge of Windows servers and workstations Communicate technical concepts and technology solutions to management and users clearly, concisely and effectively Establish and maintain control over problems as they develop and act quickly and calmly during an emergency situation making quick, reasonable and effective decisions Leadership/Supervisory - Every employee in this position is accountable to: Support and promote justice, diversity, equity, and inclusivity (JDE&I) goals Act swiftly to encourage behavior throughout the department is aligned with SPIRIT values Foster a participatory organizational climate that is open, positive, reinforcing, and supportive Foster an environment of community engagement Encourage employees to be accountable for their work and take ownership in what they do Demonstrate leadership and courage by making or supporting decisions that reflect the organizational mission and goals even when the decision may be unpopular to some Demonstrate collaboration and conflict resolution skills with other departments and employees Help employees see the value of developing their skills, and assist them in eliminating barriers to their development; encourage employees to step outside of their comfort zone to develop their skills Provide meaningful, timely employee feedback and appraisals, and effectively address employee performance problems Effectively supervise, mentor, and motivate in a team environment Develop relationships with colleagues which encourage constructive feedback and new ways to look at projects, policies, service delivery, etc. Executive-level managers, including all Division Managers , serve at the will of the City Manager, and are accountable to : Embrace public service to the community and demonstrate a global perspective in decisions Communicate and collaborate with City Manager’s Office, Executive Leadership Team, and City Management Team members to develop innovative solutions that support and promote a high-performing organization Effectively participate on the Department Director/Division Manager Leadership Team by demonstrating strategic and systemic problem-solving skills; collaboration and cooperation are expectations required of City leadership Support the City Council’s goals and Strategic Plan while working with the City Manager to explain City leadership’s viewpoint Support and promote justice, diversity, equity, and inclusivity (J, D, E and I) goals Represent the City and Department and Division in a professional manner and positive light Develop performance measures based on critical operational outcomes to meet City strategic objectives Develop policies, procedures, and best practices that demonstrate exceptional customer service and prudent stewardship of City revenues Respond to contentious issues in a timely manner that reflects and supports City management philosophy and decisions Support and encourage ongoing employee development through City training, continuing education, and job-specific training Model and encourage employees to demonstrate ownership in support of the City by fostering a collegial and supportive work environment Provide a picture of the City’s vision to departmental employees Champion City initiatives within the department Help employees understand their part in meeting City-wide strategic goals Encourage department employees to participate in partnerships and collaborative efforts throughout the organization Coach and mentor employees within the department Have a comprehensive understanding and knowledge of all elements of their division budget Develop a department management team that supports the goals and objective on ongoing learning and employee development JOB SPECIFIC FUNCTIONS Essential Job Functions, Duties, Responsibilities and Tasks 1. Organizational Leadership, Planning and Management Duties: Act as an advisor to the IT Director & provide meaningful feedback and recommendation on IT operation best practices Develops short- and long-term plans for cloud computing strategies and city-wide networks, and manages major technology capital projects Stays abreast of technology changes and strategies to improve system and network operations and performance Prepares verbal and written recommendations for the Information Technology Director Participates in annual updates to the Information Technology Strategic Plan Possesses and maintains knowledge of best practices associated with data center management and operations Embodies City’s SPIRIT values in all interactions and discussions with citizens, employees, vendors, and intra-departmentallyRepresents the City, Department and Division in a professional manner and positive lightDevelops policies, procedures, and best practices that demonstrate exceptional customer service and prudent stewardship of City revenueResolve contentious issues in a timely manner that reflects and supports City management philosophy and decisionsCollaborates with City Manager’s Office, ELT and division management team members to develop innovative solutions that support and promote a high performing organizationModels and encourages employees to demonstrate ownership and support of the City by fostering a collegial and supportive work environmentParticipates on the department management team that supports the goals and objectives of on-going learning and employee developmentPlan for and oversee the Data Center operations, including physical security, monitoring, backup power, redundancy, fire suppression etc.Develops and oversees system backup policies and systemsEvaluates and recommends data center technology and upgrades as related to fire suppression, server technology, storage area networks, backup systems, uninterrupted power supplies (UPS), and more as part of the Capital Improvement Project (CIP) Budget processOversees and manages the City’s disaster recovery hot site infrastructureWorks with the IT CISO as needed to support facility testing, security standards, and other security-related technology initiativesMaintains a current knowledge of systems and network security and works closely with the IT CISO to implement new security tools and practices2. Staff Management and Development Duties: Demonstrates Servant Leadership Characteristics Promotes collaborative, systems thinking Demonstrates a long-term perspective through coaching and development of employees to meet succession management goals Supervises personnel and takes necessary actions to ensure proper personnel administration throughout the department Directs allocation of employee resources and equipment for maximum effectiveness Provides for a comprehensive program of department training Provides quality services to City departments, employees and citizens Focuses on organizational development with the continued emphasis on the development of a ‘healthy’ employee community Keeps informed as to personnel, property, and operations by observation, reports and management input and acts on such information to improve operations Supports and encourages on-going employee Development through City-wide training, on-going education and employee development Organizes project teams and serves as chair for major technology capital projects such as optic fiber constructure, inter-governmental initiatives, and regional collaborations Directs departmental personnel and operations in such a manner as to meet City’s strategic plan and goals established by City Council 3. Administrative and Operational Management Duties: Conducts group and one-on-one training for City Council and Department Heads as required Provides advanced technology guidance and assistance to Systems staff, Network staff, and Service Desk staff Assists the IT Director in the evaluation and selection of new technical tools that will advance the infrastructure and security posture of the City Chairs and co-chairs committees responsible for the selection and implementation of new technology solutions Interacts with vendors and staff for advanced technical issues Evaluates and tests new desktop, laptop, mobile, and systems software technologies and provides recommendations to the IT Director Assists in the preparation and evaluation of RFPs for major projects Prepares written project updates Participates as a member of the city-wide Innovations Committee, and works closely with the committee to conduct feasibility assessments and develop plans for technology related innovations Participates as a member of the Cybersecurity Committee, and works closely with the IT CISO to assess and plan for system security needs Assists staff with advanced technical troubleshooting on issues associated with VMware environment, Microsoft Exchange & 365, windows servers, as well as data and telecommunications issues Partners with City Manager’s Office, and other departments and divisions to advocate and promote fulfillment of City’s mission statement 4. Maintain regular and punctual attendance Other Duties and Responsibilities Attends regular evening City Council meetings and study sessions; may attend evening or weekend community meetings. Incumbent is accountable for all duties of this job, and other projects and responsibilities that may be added at the City Manager’s discretion. POSITION REQUIREMENTS/WORKING CONDITIONS/PRE-EMPLOYMENT REQUIREMENTS Education, Experience, Skills, Formal Training, Licenses and Certifications Required : Bachelor’s degree in computer science, Information Systems Management, Business Administration, or related field MCSE or MCSA Certification Five (5) years of experience in the installation, configuration, troubleshooting and support of networks and Microsoft based servers, including experience in a managing a virtualized & cloud environment Three (3) years of experience in technology project planning and budget management Five (5) years of experience in direct management of system administrators, help desk and/or network administration staff Experience in managing Azure & M365 cloud environments Experience in preparing and conducting presentations and training classes Experience in network and systems security Excellent verbal and written communication skills Preferred : CISSP or CISM Certification Microsoft AZ-700, 800, 900 certifications VMWare training and certification(s) Master’s degree in computer information systems, business or related field CompTIA Network+, Security+ Server+, Project+ or other CompTIA or comparable job-related certification(s) ITIL (Information Technology Infrastructure Library): Certification in ITIL can demonstrate knowledge of IT service management CCNA, CCIE, or CCNP certifications Experience in leading related IT functions in the public sector Any equivalent combination of education, training, and experience, which would provide the required knowledge and skills, may be considered. Physical Requirements Work is sedentary in nature and requires sufficient physical stamina and strength for: Constant sitting to perform daily tasks; occasional walking through a multilevel facility to retrieve information; frequent standing sometimes for extended periods Frequent squatting, reaching above shoulder and twisting to file documents and lift supplies and material; occasional bending, kneeling, climbing, balancing and reaching below shoulder to store documents, material and supplies Constant light grasp, fine manipulation, and handling to perform daily duties; occasional firm grasp to safely use equipment Frequent lifting, carrying, push/pulling of up to ten (10) pounds to move material and supplies; occasional lifting, pushing/pulling of up to 25 pounds with dollies and carts WORKING CONDITIONS Work is constantly performed indoors. This is primarily sedentary office work. Must demonstrate the ability to meet the physical demands of the job including the ability to retrieve information from various locations in the office when needed. Exposure to periods of high activity and high stress under demanding conditions. The position requires a great deal of communication with City employees, the public, and outside agencies. Required Materials and Equipment Windows servers and workstations, networking equipment, unified communications, cyber security, telephones, mobile devices and other standard office equipment. PRE-EMPLOYMENT REQUIREMENTS Background checks will include employment references and criminal history and when applicable, Colorado Criminal Justice System background check, credit check, driver's license record, education verification Pre-employment drug screen Must be legally entitled to work in the United States The City of Westminster offers a comprehensive benefit package including: Health and Dental Flexible Spending Pension/ Retirement Plans Term Life Insurance Long-term Disability Survivor Benefits Wellness Program General leave that provides vacation, holidays, illness leave and administrative leave Education and Training Reimbursement, and Exempt Reimbursement Program For a more detailed overview of our Exempt and Administrative Officer benefit package: Benefit Package The City of Westminster does not participate in the Social Security system.In lieu of social security contributions, the city contributes to a 401(a) defined contribution plan on your behalf. 401(a) Contribution Rates: Employee Mandatory Contribution: 11% of your base pay. Contributions are pre-tax and fully vested. Employer Contribution: 11.25%of your base pay. Employer Contribution Vesting Schedule Less than 3 years - 0% 3 years- 60% 4 years - 80% 5+ years - 100% The City of Westminster provides employees with innovative and practical ways to improve their commute through two key features, EcoPass and Commute Benefits powered by Commutrics. EcoPass provides unlimited trips on RTD's core transit services and Commute Rewards allows you to record your trips and get rewards based on your commute mode. Closing Date/Time: 8/5/2024 8:30 AM Mountain
Sonoma County, CA
Santa Rosa, California, United States
Position Information The Department of Health Services seeks an experienced and behavioral-health minded program management professional to join the team! Starting salary up to $66.17/hour ($138,104/year) and a competitive total compensation package!* NOTE: This position requires current, active State of California licensure or certification as one of the following: Certified Alcohol and Other Drug Counselor Licensed Clinical Social Worker Marriage and Family Therapist Licensed Professional Clinical Counselor Registered Nurse Licensed Psychologist About the Position The Behavioral Health Program Manager will oversee the daily operations of their assigned program and awarded grants within the Substance Use Disorder and Community Recovery Services Section, ensuring smooth functioning and adherence to established protocols. This position primarily manages justice-involved programs and supports the management of related contracts. These programs include clients that are both court-ordered and court-referred. They will develop, implement, and monitor new policies, programs, and procedures within the unit to maintain high-quality service delivery. In addition, they will: Direct and supervise clinical and support staff in assigned programs Manage grant and program fiscal reporting and monitor Substance Use Disorder (SUD) contracts and vendors Evaluate SUD programs and identify trends in Alcohol and Other Drug (AOD) services to inform program enhancements Assist the Substance Use Disorder and Community Recovery Services Section Manager with contract monitoring and development for residential treatment programs Act as a resource to staff members, providing guidance and support Participate in inter- and intra-agency committees to contribute to the overall organizational goals and initiatives Respond to client complaints and concerns promptly and effectively The ideal candidate to join the Substance Use Disorder and Community Recovery Services team will be passionate about helping to provide necessary services to the community. In addition, they will possess many of the following: Prior experience with behavioral health programs, specifically providing alcohol and other drug services Knowledge of principles of mental health and substance use disorder recovery, trauma-informed care, and harm reduction Familiarity with local community-based organizations providing services to our clients Experience supervising professional clinical staff Ability to take initiative to solve complex issues Excellent communication skills with the ability to speak and present in public forums Experience performing research and data evaluation What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . This recruitment is being conducted to fill a Behavioral Health Program Manager position in the Department of Health Services. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title for this position is Health Program Manager. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Experience: Any combination of experience which would provide the opportunity to acquire the knowledge and abilities listed. Normally, three years of full time, paid experience in a position which provided the opportunity to perform professional clinical, counseling and/or managerial services with a public or private organization engaged in the provision of health services, and /or counseling would provide such and opportunity. Education: Academic course work which would provide the opportunity to acquire the knowledge and abilities listed. Normally, a Baccalaureate Degree from an accredited college or university or employer approved training in psychology, sociology, counseling, health care administration, public administration, business administration, management, accounting, statistics, personnel or closely related courses would provide such opportunity. A Masters Degree is desirable. Desirable qualification: Experience in direct first line supervision of professional, administrative and clerical is desirable. License: Some positions within the Health Services Department may require the possession of a professional license in medicine, clinical psychology, clinical social work, marriage, family and child counseling, registered nursing; or specifically related to the division managed; some positions may also require the possession of a valid California driver's license. Special Qualification: Positions within the Alcohol and Other Drug Services Division must register, obtain, and maintain a Counselor Certification as defined by the California Code of Regulations, Chapter 8: Certification of Alcohol and Other Drug Counselors. Upon appointment to this class, employees will have six months to register and five years to obtain Certification from an ADP approved certifying organization whose curriculum includes a minimum of 240 hours of formal classroom training. Human Resources will waive the Counselor Certification requirement for licensed professionals (or registered interns) who successfully pass a written examination similar to that administered for Certification. This examination will be administered by the Sonoma County Human Resources Department, and will be designed to measure those areas included in the curriculum required for certification. Knowledge, Skills, and Abilities Considerable knowledge of: principles and practices relating to the management of a managed care health services delivery system which includes methods to conduct analytical studies related to program improvements; acceptable cost projection methods, acceptable revenue assumptions procedures and accepted customer survey methods; current issues and trends affecting the program(s) under management control. Working knowledge of: operations and functions of County government including budget development and personnel management procedures; contemporary principles, practices and theory of management techniques; Federal, State and local laws and regulations pertaining to the corresponding Health Services division; contemporary medical, and/or psychiatric protocols and practice; or psychological effects of chemical dependency; modern education, treatment & rehabilitation techniques used in the appropriate health services program; group dynamics as it relates to public organizations; research methodology, report writing and basic statistics and their application; effective personnel and supervisory techniques; written and oral communications skills, including language mechanics, syntax and English composition; modern office methods and procedures. Ability to: manage a health services delivery system which includes the skill to conduct analytical studies related to program improvements; the skill to develop realistic cost projections, the skill to produce acceptable revenue assumptions and the skill to develop, conduct and analyze customer surveys; establish program goals and measurable objectives and perform acceptable data collection, interpretation and evaluation to assess program performance; understand, interpret and apply Federal, State and local legislation, rules, regulations and ordinances and relate them to the program(s) goals and objectives; adapt currently accepted treatment and/or management philosophies and theories and apply them to program operations; communicate effectively by writing or by presenting formal and informal oral presentations; effectively manage and supervise the work of professional, technical and clerical employees; establish and maintain effective working relationships with County management personnel, employees, community based organizations, the public and others who have an interest in health services; work effectively with the medical and/or psychiatric professionals; use principles of inductive and deductive reasoning to validate recommendations; persuade, rationalize and project consequences of decisions and/or recommendations; analyze administrative problems, budgets, and a variety of program, systems, and procedures. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be used in assessing minimum qualifications. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%). Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: SZ HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generousCounty contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Jul 26, 2024
Full Time
Position Information The Department of Health Services seeks an experienced and behavioral-health minded program management professional to join the team! Starting salary up to $66.17/hour ($138,104/year) and a competitive total compensation package!* NOTE: This position requires current, active State of California licensure or certification as one of the following: Certified Alcohol and Other Drug Counselor Licensed Clinical Social Worker Marriage and Family Therapist Licensed Professional Clinical Counselor Registered Nurse Licensed Psychologist About the Position The Behavioral Health Program Manager will oversee the daily operations of their assigned program and awarded grants within the Substance Use Disorder and Community Recovery Services Section, ensuring smooth functioning and adherence to established protocols. This position primarily manages justice-involved programs and supports the management of related contracts. These programs include clients that are both court-ordered and court-referred. They will develop, implement, and monitor new policies, programs, and procedures within the unit to maintain high-quality service delivery. In addition, they will: Direct and supervise clinical and support staff in assigned programs Manage grant and program fiscal reporting and monitor Substance Use Disorder (SUD) contracts and vendors Evaluate SUD programs and identify trends in Alcohol and Other Drug (AOD) services to inform program enhancements Assist the Substance Use Disorder and Community Recovery Services Section Manager with contract monitoring and development for residential treatment programs Act as a resource to staff members, providing guidance and support Participate in inter- and intra-agency committees to contribute to the overall organizational goals and initiatives Respond to client complaints and concerns promptly and effectively The ideal candidate to join the Substance Use Disorder and Community Recovery Services team will be passionate about helping to provide necessary services to the community. In addition, they will possess many of the following: Prior experience with behavioral health programs, specifically providing alcohol and other drug services Knowledge of principles of mental health and substance use disorder recovery, trauma-informed care, and harm reduction Familiarity with local community-based organizations providing services to our clients Experience supervising professional clinical staff Ability to take initiative to solve complex issues Excellent communication skills with the ability to speak and present in public forums Experience performing research and data evaluation What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . This recruitment is being conducted to fill a Behavioral Health Program Manager position in the Department of Health Services. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title for this position is Health Program Manager. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Experience: Any combination of experience which would provide the opportunity to acquire the knowledge and abilities listed. Normally, three years of full time, paid experience in a position which provided the opportunity to perform professional clinical, counseling and/or managerial services with a public or private organization engaged in the provision of health services, and /or counseling would provide such and opportunity. Education: Academic course work which would provide the opportunity to acquire the knowledge and abilities listed. Normally, a Baccalaureate Degree from an accredited college or university or employer approved training in psychology, sociology, counseling, health care administration, public administration, business administration, management, accounting, statistics, personnel or closely related courses would provide such opportunity. A Masters Degree is desirable. Desirable qualification: Experience in direct first line supervision of professional, administrative and clerical is desirable. License: Some positions within the Health Services Department may require the possession of a professional license in medicine, clinical psychology, clinical social work, marriage, family and child counseling, registered nursing; or specifically related to the division managed; some positions may also require the possession of a valid California driver's license. Special Qualification: Positions within the Alcohol and Other Drug Services Division must register, obtain, and maintain a Counselor Certification as defined by the California Code of Regulations, Chapter 8: Certification of Alcohol and Other Drug Counselors. Upon appointment to this class, employees will have six months to register and five years to obtain Certification from an ADP approved certifying organization whose curriculum includes a minimum of 240 hours of formal classroom training. Human Resources will waive the Counselor Certification requirement for licensed professionals (or registered interns) who successfully pass a written examination similar to that administered for Certification. This examination will be administered by the Sonoma County Human Resources Department, and will be designed to measure those areas included in the curriculum required for certification. Knowledge, Skills, and Abilities Considerable knowledge of: principles and practices relating to the management of a managed care health services delivery system which includes methods to conduct analytical studies related to program improvements; acceptable cost projection methods, acceptable revenue assumptions procedures and accepted customer survey methods; current issues and trends affecting the program(s) under management control. Working knowledge of: operations and functions of County government including budget development and personnel management procedures; contemporary principles, practices and theory of management techniques; Federal, State and local laws and regulations pertaining to the corresponding Health Services division; contemporary medical, and/or psychiatric protocols and practice; or psychological effects of chemical dependency; modern education, treatment & rehabilitation techniques used in the appropriate health services program; group dynamics as it relates to public organizations; research methodology, report writing and basic statistics and their application; effective personnel and supervisory techniques; written and oral communications skills, including language mechanics, syntax and English composition; modern office methods and procedures. Ability to: manage a health services delivery system which includes the skill to conduct analytical studies related to program improvements; the skill to develop realistic cost projections, the skill to produce acceptable revenue assumptions and the skill to develop, conduct and analyze customer surveys; establish program goals and measurable objectives and perform acceptable data collection, interpretation and evaluation to assess program performance; understand, interpret and apply Federal, State and local legislation, rules, regulations and ordinances and relate them to the program(s) goals and objectives; adapt currently accepted treatment and/or management philosophies and theories and apply them to program operations; communicate effectively by writing or by presenting formal and informal oral presentations; effectively manage and supervise the work of professional, technical and clerical employees; establish and maintain effective working relationships with County management personnel, employees, community based organizations, the public and others who have an interest in health services; work effectively with the medical and/or psychiatric professionals; use principles of inductive and deductive reasoning to validate recommendations; persuade, rationalize and project consequences of decisions and/or recommendations; analyze administrative problems, budgets, and a variety of program, systems, and procedures. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be used in assessing minimum qualifications. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%). Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: SZ HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generousCounty contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
City of Long Beach, CA
City of Long Beach, California, United States
DESCRIPTION T HE OPPORTUNITY Discover the vibrant City of Long Beach, where endless opportunities meet a dynamic coastal lifestyle. Long Beach Utilities offers a rewarding career in a city known for its rich cultural diversity, thriving arts scene, and beautiful beaches. Join a forward-thinking team dedicated to sustainability and innovation while enjoying the perfect balance of work and play. Make Long Beach your new home and be part of a community that values progress, inclusivity, and a high quality of life. Long Beach Utilities presents an excellent career opportunity to join a progressive organization dedicated to providing the highest quality of service to water, natural gas and sewer customers in Long Beach. Ideal candidates must have a proven track record of proactive, participative management experience and possess excellent interpersonal, problem solving, communication, leadership, and financial management skills. The General Manager is responsible for all functions of the Water, Natural Gas and Sewer Utilities. The General Manager will direct a staff of approximately 500 full-time employees led by an executive leadership team that includes three Assistant General Managers. The Board of Utilities Commissioners recently adopted a $378 million budget for FY25 to fund the Long Beach Utilities Department. The budget encompasses a $180 million Water Fund, a $165 million Gas Fund, and a $33 million Sewer Fund supporting infrastructure, maintenance and services from October 1, 2024 through September 30, 2025. LONG BEACH UTILITIES Long Beach Utilities provides three primary utility services to nearly 500,000 residents and businesses, including: a) the unfailing delivery of high quality, delicious drinking water, b) the safe delivery of natural gas throughout Long Beach (as well as the City of Signal Hill), and c) reliable sewer services. The City has successfully provided these three utility services to the community for over 100 years. These utility services are provided via a vast network of approximately 5,000 miles of underground pipeline. These services are provided 24/7 due to the dedicated professional employees who handle pipeline maintenance and construction, field operations, customer service, engineering, water quality testing, water treatment, sewer inspection, accounting, call center activities, utility billing, meter reading, emergency response, and many other services. In November 2022, the voters of Long Beach approved a change to the City’s charter to create the Public Utilities Department, consolidating the City’s water, natural gas, and sewer services into one department. This consolidation improved utility customer service, reduced impacts to streets through better coordination of pipeline repairs and achieves cost savings through economies of scale and efficiencies. Oversight of the City’s water, natural gas, and sewer operations is provided by the independent Board of Utilities Commissioners and managed by the General Manager who reports directly to the Board. Prior to the charter change, water and sewer utilities were provided by the Long Beach Water Department and natural gas services by the Long Beach Department of Energy Resources, formerly the Long Beach Gas Department. EXAMPLES OF DUTIES THE POSITION Under general guidance from the Board of Utilities Commissioners, the General Manager provides leadership in the implementation of Board policies and the development of strategies, business plans, budgets, programs, procedures, long-range plans and administrative and personnel management for the Long Beach Utilities Department. Specific responsibilities include: • Plans and evaluates executive staff performance, provides leadership and collaborates with the City executive team; establishes programs, services, and rates that best meet the needs of the Department’s customers; • Represents the Department before external organizations, including other governmental and regulatory agencies, private entities, professional and community organizations, the media, and the general public; • Oversees a variety of complex managerial and technical matters involving water and natural gas procurement and distribution, sewer operations, water, natural gas and sewer regulatory compliance, water treatment, water production, and development of new water supplies; • Directs the preparation of a wide variety of special studies, projects and reports, including working with and directing staff in collecting and researching information to identify and resolve operational and administrative problems, issues, and challenges. Specific Duties include but not limited to: • Directs the development and implementation of organizational goals, visions, policies, and procedures for the Long Beach Utilities Department; establishes a strategic plan for the Department and continues to develop innovative programs to address the long-term water supply of the city, natural gas needs, reliable sewer operations, increase conservation efforts. • Communicates clearly and concisely the Department’s vision to the community (i.e., community outreach, rate studies, new legislation). • Acts as the principal advisor to the Board, keeping the commissioners informed in a timely and transparent manner; educates and guides the commissioners on technical matters, personnel decisions, and regional activities. • Represents the Department locally and regionally while being visible and active to protect the city’s best interests; navigates through the political environment in a professional, inclusive and sophisticated way. • Works closely with the Mayor and City Council, the City Manager and executive team, external agencies, and other important stakeholders; maintains strong relationships with City Hall. • Establishes overall priorities, allocates resources; directs implementation of bureau work plans; monitors and evaluates work methods and procedures. • Builds a long-term workforce by continuing to develop managers at every level; reviews staffing structure and reorganizes roles and responsibilities as needed. • Selects, trains, motivates and evaluates assigned personnel confers with employees to correct deficiencies; implement discipline and termination procedures. • Actively participates in a variety of Board and Committee meetings; approves, finalizes and presents staff reports and other necessary correspondence. • Explains, justifies, and supports bureau programs, policies, and activities; negotiates and resolves controversial issues; investigates and responds to difficult and sensitive citizen inquiries and complaints. • Identifies opportunities for improving service delivery methods and procedures, directs, plans, organizes, controls, integrates, and evaluates work plans of all departments to ensure administrative operations and services comply with the policies and strategic direction set by the Board of Utility Commissioners and all applicable laws and regulations. REQUIREMENTS TO FILE MINIMUM QUALIFICATIONS Bachelor’s degree from an accredited college or university with major course work in business administration, public administration, civil engineering or related field. A master’s degree is desirable. Ten years of progressively responsible experience in executive level public management. Experience reporting to a Board or Council is strongly desired. THE IDEAL CANDIDATE Long Beach Utilities is seeking a General Manager who is a servant leader that will preserve and continue to build upon the legacy of excellence that currently exists in the organization. Long Beach Utilities seeks a leader with significant and relevant experience managing a water, sewer and/or natural gas agency with similar scope and complexities. The ideal candidate will have a verifiable and highly successful career with a record of demonstrated leadership in guiding an organization that embraces best practices while providing a constructive culture to deliver its mission effectively and efficiently. The successful candidate will be a confident, creative, and innovative leader who is comfortable operating in a robust and dynamic environment with a keen customer service focus and commitment to safety. The next General Manager must have a proven ability to instill a culture of change that maximizes both staff and advanced technology resources. Candidates must have a proven track record of achieving goals and be comfortable in an active labor environment and have knowledge of complex utility issues in California, ideally. In summary, Long Beach Utilities is seeking a highly qualified and experienced General Manager who incorporates a professional, open, and friendly approach to the overall operations. The General Manager must be a credible leader willing to deal with a vast array of issues in a multi-faceted organization while maintaining a fair and impartial approach to all communication with staff and the Board of Directors is paramount. SELECTION PROCEDURE APPLICATION PROCESS This is a confidential process and will be handled accordingly. Interested candidates should apply immediately. This position is open until filled; however, candidates are encouraged to apply early in the process for optimal consideration. Resumes will be reviewed and evaluated throughout the recruitment process. This recruitment may close at any time once a strong pool of candidates is received. To be considered, candidates must submit a compelling cover letter and comprehensive resume, via email to gm.longbeach@thehawkinscompany.com by the first review date of August 16, 2024. For additional information or questions, please contact Ms. Yonnine Hawkins Garr at 323-252-1655, yonnine@ thehawkinscompany.com or Will Hawkins at 310-703- 4474, will@thehawkinscompany.com, or Todd Hawkins at 213-300-9342, todd@thehawkinscompany.com . EQUAL OPPORTUNITY The City of Long Beach is an Equal Opportunity Employer. We value and encourage diversity in our workforce. The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender. The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act . You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act The City of Long Beach intends to provide reasonable accommodations in accordance with the Americans with Disabilities Act of 1990. If a special accommodation is desired, or if you would like to request this information in an alternative format, please call (562) 570-2330. Employee Benefits The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include: Retirement: California Public Employees' Retirement System (PERS) defined benefit retirement plan, which is coordinated with Social Security. The benefit is 2.5% @55 for "Classic" members and 2%@62 for new members as defined by PEPRA. Subject to employee contribution. Both the City and the employee contributes toward CalPERS retirement contributions. The city also participates in Social Security. Health and Dental Insurance: The City offers the choice of HMO and PPO plans. The city pays major portion of the premium for employee and dependents depending on the health/ dental plan selected. Life Insurance: City-paid term life insurance policy equal to three (3) times annual salary to a maximum of $500,000. Disability Insurance: City-paid short-term and long-term disability insurance. Management Physical: Annual City-paid physical examination. Vacation: Twelve (12) vacation days after the first year of service; 15 days after four years, six months of service; 20 days after 19 years, six months of service. Executive Leave: Forty (40) hours Executive Leave per year. The City Manager has discretion to grant an additional 40 hours each year. Sick Leave: One day earned per month; unlimited accumulation; conversion upon retirement to cash credit toward health and/or dental insurance premiums, or to pension credits. Holidays: Eleven (11) designated holidays per year, plus four personal holidays to be used at the employee's discretion. Transportation Allowance: $450 per month. Deferred Compensation Plan: Optional for employee contribution to a supplementary retirement savings program available through Mission Square Retirement formerly ICMA-RC Retirement Corporation). City contributes 1% of employee's base pay to the employee's 401(a) plan; effective September 30, 2022, the City will contribute 2% of employee's base pay to the employee's 401(a) account. Employees may opt to contribute up to the IRS annual limits as well. Flexible Spending Account (FSA): Optional election for employees to reduce taxable income for payment of allowable childcare or medical expenses. Flexible/Hybrid Work Schedule: Available (subject to City Manager approval). Paid Parental Leave: After six (6) months of City employment; up to 30 calendar days (160 hours) of PPL, taken in full-day increments, in connection with the birth, adoption, or foster placement of a child, up to the age of seventeen (17). Management positions - Refer to the Job Posting brochure included in the job posting. Closing Date/Time: 8/16/2024 5:00 PM Pacific
Jul 26, 2024
Full Time
DESCRIPTION T HE OPPORTUNITY Discover the vibrant City of Long Beach, where endless opportunities meet a dynamic coastal lifestyle. Long Beach Utilities offers a rewarding career in a city known for its rich cultural diversity, thriving arts scene, and beautiful beaches. Join a forward-thinking team dedicated to sustainability and innovation while enjoying the perfect balance of work and play. Make Long Beach your new home and be part of a community that values progress, inclusivity, and a high quality of life. Long Beach Utilities presents an excellent career opportunity to join a progressive organization dedicated to providing the highest quality of service to water, natural gas and sewer customers in Long Beach. Ideal candidates must have a proven track record of proactive, participative management experience and possess excellent interpersonal, problem solving, communication, leadership, and financial management skills. The General Manager is responsible for all functions of the Water, Natural Gas and Sewer Utilities. The General Manager will direct a staff of approximately 500 full-time employees led by an executive leadership team that includes three Assistant General Managers. The Board of Utilities Commissioners recently adopted a $378 million budget for FY25 to fund the Long Beach Utilities Department. The budget encompasses a $180 million Water Fund, a $165 million Gas Fund, and a $33 million Sewer Fund supporting infrastructure, maintenance and services from October 1, 2024 through September 30, 2025. LONG BEACH UTILITIES Long Beach Utilities provides three primary utility services to nearly 500,000 residents and businesses, including: a) the unfailing delivery of high quality, delicious drinking water, b) the safe delivery of natural gas throughout Long Beach (as well as the City of Signal Hill), and c) reliable sewer services. The City has successfully provided these three utility services to the community for over 100 years. These utility services are provided via a vast network of approximately 5,000 miles of underground pipeline. These services are provided 24/7 due to the dedicated professional employees who handle pipeline maintenance and construction, field operations, customer service, engineering, water quality testing, water treatment, sewer inspection, accounting, call center activities, utility billing, meter reading, emergency response, and many other services. In November 2022, the voters of Long Beach approved a change to the City’s charter to create the Public Utilities Department, consolidating the City’s water, natural gas, and sewer services into one department. This consolidation improved utility customer service, reduced impacts to streets through better coordination of pipeline repairs and achieves cost savings through economies of scale and efficiencies. Oversight of the City’s water, natural gas, and sewer operations is provided by the independent Board of Utilities Commissioners and managed by the General Manager who reports directly to the Board. Prior to the charter change, water and sewer utilities were provided by the Long Beach Water Department and natural gas services by the Long Beach Department of Energy Resources, formerly the Long Beach Gas Department. EXAMPLES OF DUTIES THE POSITION Under general guidance from the Board of Utilities Commissioners, the General Manager provides leadership in the implementation of Board policies and the development of strategies, business plans, budgets, programs, procedures, long-range plans and administrative and personnel management for the Long Beach Utilities Department. Specific responsibilities include: • Plans and evaluates executive staff performance, provides leadership and collaborates with the City executive team; establishes programs, services, and rates that best meet the needs of the Department’s customers; • Represents the Department before external organizations, including other governmental and regulatory agencies, private entities, professional and community organizations, the media, and the general public; • Oversees a variety of complex managerial and technical matters involving water and natural gas procurement and distribution, sewer operations, water, natural gas and sewer regulatory compliance, water treatment, water production, and development of new water supplies; • Directs the preparation of a wide variety of special studies, projects and reports, including working with and directing staff in collecting and researching information to identify and resolve operational and administrative problems, issues, and challenges. Specific Duties include but not limited to: • Directs the development and implementation of organizational goals, visions, policies, and procedures for the Long Beach Utilities Department; establishes a strategic plan for the Department and continues to develop innovative programs to address the long-term water supply of the city, natural gas needs, reliable sewer operations, increase conservation efforts. • Communicates clearly and concisely the Department’s vision to the community (i.e., community outreach, rate studies, new legislation). • Acts as the principal advisor to the Board, keeping the commissioners informed in a timely and transparent manner; educates and guides the commissioners on technical matters, personnel decisions, and regional activities. • Represents the Department locally and regionally while being visible and active to protect the city’s best interests; navigates through the political environment in a professional, inclusive and sophisticated way. • Works closely with the Mayor and City Council, the City Manager and executive team, external agencies, and other important stakeholders; maintains strong relationships with City Hall. • Establishes overall priorities, allocates resources; directs implementation of bureau work plans; monitors and evaluates work methods and procedures. • Builds a long-term workforce by continuing to develop managers at every level; reviews staffing structure and reorganizes roles and responsibilities as needed. • Selects, trains, motivates and evaluates assigned personnel confers with employees to correct deficiencies; implement discipline and termination procedures. • Actively participates in a variety of Board and Committee meetings; approves, finalizes and presents staff reports and other necessary correspondence. • Explains, justifies, and supports bureau programs, policies, and activities; negotiates and resolves controversial issues; investigates and responds to difficult and sensitive citizen inquiries and complaints. • Identifies opportunities for improving service delivery methods and procedures, directs, plans, organizes, controls, integrates, and evaluates work plans of all departments to ensure administrative operations and services comply with the policies and strategic direction set by the Board of Utility Commissioners and all applicable laws and regulations. REQUIREMENTS TO FILE MINIMUM QUALIFICATIONS Bachelor’s degree from an accredited college or university with major course work in business administration, public administration, civil engineering or related field. A master’s degree is desirable. Ten years of progressively responsible experience in executive level public management. Experience reporting to a Board or Council is strongly desired. THE IDEAL CANDIDATE Long Beach Utilities is seeking a General Manager who is a servant leader that will preserve and continue to build upon the legacy of excellence that currently exists in the organization. Long Beach Utilities seeks a leader with significant and relevant experience managing a water, sewer and/or natural gas agency with similar scope and complexities. The ideal candidate will have a verifiable and highly successful career with a record of demonstrated leadership in guiding an organization that embraces best practices while providing a constructive culture to deliver its mission effectively and efficiently. The successful candidate will be a confident, creative, and innovative leader who is comfortable operating in a robust and dynamic environment with a keen customer service focus and commitment to safety. The next General Manager must have a proven ability to instill a culture of change that maximizes both staff and advanced technology resources. Candidates must have a proven track record of achieving goals and be comfortable in an active labor environment and have knowledge of complex utility issues in California, ideally. In summary, Long Beach Utilities is seeking a highly qualified and experienced General Manager who incorporates a professional, open, and friendly approach to the overall operations. The General Manager must be a credible leader willing to deal with a vast array of issues in a multi-faceted organization while maintaining a fair and impartial approach to all communication with staff and the Board of Directors is paramount. SELECTION PROCEDURE APPLICATION PROCESS This is a confidential process and will be handled accordingly. Interested candidates should apply immediately. This position is open until filled; however, candidates are encouraged to apply early in the process for optimal consideration. Resumes will be reviewed and evaluated throughout the recruitment process. This recruitment may close at any time once a strong pool of candidates is received. To be considered, candidates must submit a compelling cover letter and comprehensive resume, via email to gm.longbeach@thehawkinscompany.com by the first review date of August 16, 2024. For additional information or questions, please contact Ms. Yonnine Hawkins Garr at 323-252-1655, yonnine@ thehawkinscompany.com or Will Hawkins at 310-703- 4474, will@thehawkinscompany.com, or Todd Hawkins at 213-300-9342, todd@thehawkinscompany.com . EQUAL OPPORTUNITY The City of Long Beach is an Equal Opportunity Employer. We value and encourage diversity in our workforce. The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender. The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act . You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act The City of Long Beach intends to provide reasonable accommodations in accordance with the Americans with Disabilities Act of 1990. If a special accommodation is desired, or if you would like to request this information in an alternative format, please call (562) 570-2330. Employee Benefits The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include: Retirement: California Public Employees' Retirement System (PERS) defined benefit retirement plan, which is coordinated with Social Security. The benefit is 2.5% @55 for "Classic" members and 2%@62 for new members as defined by PEPRA. Subject to employee contribution. Both the City and the employee contributes toward CalPERS retirement contributions. The city also participates in Social Security. Health and Dental Insurance: The City offers the choice of HMO and PPO plans. The city pays major portion of the premium for employee and dependents depending on the health/ dental plan selected. Life Insurance: City-paid term life insurance policy equal to three (3) times annual salary to a maximum of $500,000. Disability Insurance: City-paid short-term and long-term disability insurance. Management Physical: Annual City-paid physical examination. Vacation: Twelve (12) vacation days after the first year of service; 15 days after four years, six months of service; 20 days after 19 years, six months of service. Executive Leave: Forty (40) hours Executive Leave per year. The City Manager has discretion to grant an additional 40 hours each year. Sick Leave: One day earned per month; unlimited accumulation; conversion upon retirement to cash credit toward health and/or dental insurance premiums, or to pension credits. Holidays: Eleven (11) designated holidays per year, plus four personal holidays to be used at the employee's discretion. Transportation Allowance: $450 per month. Deferred Compensation Plan: Optional for employee contribution to a supplementary retirement savings program available through Mission Square Retirement formerly ICMA-RC Retirement Corporation). City contributes 1% of employee's base pay to the employee's 401(a) plan; effective September 30, 2022, the City will contribute 2% of employee's base pay to the employee's 401(a) account. Employees may opt to contribute up to the IRS annual limits as well. Flexible Spending Account (FSA): Optional election for employees to reduce taxable income for payment of allowable childcare or medical expenses. Flexible/Hybrid Work Schedule: Available (subject to City Manager approval). Paid Parental Leave: After six (6) months of City employment; up to 30 calendar days (160 hours) of PPL, taken in full-day increments, in connection with the birth, adoption, or foster placement of a child, up to the age of seventeen (17). Management positions - Refer to the Job Posting brochure included in the job posting. Closing Date/Time: 8/16/2024 5:00 PM Pacific
Cal State University (CSU) Humboldt
1 Harpst Street, Arcata, CA 95521, USA
Institutional Compliance Manager Library Job # 538586 First Review Date: Thursday, June 13, 2024 Open Until Filled At Cal Poly Humboldt, bold hearts and open minds shape the future. Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world. Cal Poly Humboldt is proud to have nearly 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs - all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt. Cal Poly Humboldt is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. We are committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state. Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field. (Job #538570) Management (MPP), Institutional Compliance Manager, Salary Range: $3,938 - $11,703, Anticipated Hiring Range: $5,200 - 5,800. This is a full-time, benefited 12-month pay plan permanent in the Library. This position is an Administrator I in the California State University Management Personnel Plan (MPP). Under this plan, incumbents are subject to normal management reviews and serve at the pleasure of the University President. Additional information can be found at: http://www.calstate.edu/HRAdm/policies/mpp.shtml . This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at https://hraps.humboldt.edu/employee-benefits . Please note that this is an internal recruitment open only to active, stateside, Cal Poly Humboldt Employees. Position Summary: Reporting to the Library Dean, the Institutional Compliance Manager plays a central role in oversight and management to ensure the responsible and ethical conduct of research including animal and human subjects research across campus. They serve as the designated Research Integrity Officer (RIO) and supervise administrative staff who provide direct support to the Research Institutional Review Board (IRB) and the Institutional Animal Care and Use Committee (IACUC). Key Responsibilities: Oversees hiring, training, supervision, and evaluation of the Institutional Compliance Coordinator(s) positions. Coordinates with Risk Management, Academic Affairs, and the Office of Research on emerging institutional compliance needs Develops additional support programs/recommendations for implementation as needed or assigned. Applies knowledge of federal and state regulations and/or policies pertaining to research involving animal and human subjects, alongside university policies and procedures, to provide administrative oversight for their department. Ensures that administrative deadlines are met and protocols conform with federal and state laws and regulations, accreditation standards, regulations, policies, and procedures. Serves as primary point of contact for inspections as mandated by federal law and answers administrative questions as they relate to the program(s). Prepare, coordinate and schedule semi-annual site inspections as required. Exercises ability to interpret complex regulations and guide, train, and be a resource to staff and others in their interpretation. Create resource and training materials for general campus consumption as systems and processes are updated. Promotes and maintains an atmosphere of excellent internal and external customer service within the Institutional Compliance team. Assists in other areas of Institutional Compliance as needed. May be assigned special projects requiring specific expertise to support the continuous improvement of the efficiency and effectiveness. Other Duties As Assigned Knowledge, Skills, and Abilities Associated with this Position Include: Demonstrated experience in effectively delegating and overseeing work results of administrative support staff; ability to organize and plan work assignment and projects. Exceptional written and verbal skills, including demonstrated ability to make oral presentations to individuals or groups to enhance understanding of applicable policies or procedures Excellent leadership and interpersonal skills. Excellent decision making, problem solving, collaborative and analytical skills. Ability to read complex documents, understand a wide variety of legal and administrative concepts, and analyze/apply processes that comply to federal and state regulations. Knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them. Ability to learn, interpret, and apply a wide variety of policies and procedures. Proven ability to work in a polite and professional manner under pressure, including ability to manage the needs of multiple stakeholders and multiple teams to accomplish short- and long-term goals. Attention to detail and accuracy Excellent written and verbal communication skills with the ability to exercise tact, diplomacy, discretion, professionalism, and judgment in decision making and higher-level communications. Sound reasoning, analytical, conflict resolution, and problem-solving skills. Strong skills in analyzing policy issues, internal controls, and related federal and state laws and regulations to form solid recommendations for campus implementation. Excellent planning and organizational skills along with the ability to manage multiple high priority tasks simultaneously, set priorities that accurately reflect the importance of job responsibilities under changing business conditions, and consistently meet mandatory deadlines while ensuring high standards of service Demonstrated ability to foster, establish and maintain positive and effective working relationships with diverse constituencies Commitment to promote and support diversity and inclusion in the workplace. Minimum Qualifications: This classification requires comprehensive knowledge and skills in the applicable administrative and program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent administrative work experience and/or training. Preferred Qualifications: Bachelor and/or Master’s degree in a field relevant to research compliance or public administration. Prior experience in Higher Education and/or Public Administration Proficiency using InfoReady and/or Trello. Demonstrated ability to make oral presentations to individuals or groups to enhance understanding of applicable policies or procedures. Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button: Letter of Interest Resume or Curriculum Vitae Contact information for at least three professional references Application Deadline: The deadline to submit application materials before first review is 11:55 p.m. on Monday, June 10, 2024. Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt’s Human Resources Office at (707) 826-3626. We acknowledge that Cal Poly Humboldt is located on the unceded lands of the Wiyot people, where they have resided from time immemorial. We encourage all to gain a deeper understanding of their history and thriving culture. As an expression of our gratitude we are genuinely committed to developing trusting, reciprocal, and long lasting partnerships with the Wiyot people as well as all of our neighboring tribes. Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies. Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply. Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed. CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measure established by each campus. The systemwide policy can be found at CSU Vaccination Policy and any questions you have may be submitted to hr@humboldt.edu . Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a “Campus Security Authority”, pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment. CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS) Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position. Cal Poly Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu. Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. Mandated Reporting: This position may be considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training. Class Code: 3318 Publication Date: 5/16/2024 Advertised: May 16 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Institutional Compliance Manager Library Job # 538586 First Review Date: Thursday, June 13, 2024 Open Until Filled At Cal Poly Humboldt, bold hearts and open minds shape the future. Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world. Cal Poly Humboldt is proud to have nearly 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs - all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt. Cal Poly Humboldt is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. We are committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state. Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field. (Job #538570) Management (MPP), Institutional Compliance Manager, Salary Range: $3,938 - $11,703, Anticipated Hiring Range: $5,200 - 5,800. This is a full-time, benefited 12-month pay plan permanent in the Library. This position is an Administrator I in the California State University Management Personnel Plan (MPP). Under this plan, incumbents are subject to normal management reviews and serve at the pleasure of the University President. Additional information can be found at: http://www.calstate.edu/HRAdm/policies/mpp.shtml . This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at https://hraps.humboldt.edu/employee-benefits . Please note that this is an internal recruitment open only to active, stateside, Cal Poly Humboldt Employees. Position Summary: Reporting to the Library Dean, the Institutional Compliance Manager plays a central role in oversight and management to ensure the responsible and ethical conduct of research including animal and human subjects research across campus. They serve as the designated Research Integrity Officer (RIO) and supervise administrative staff who provide direct support to the Research Institutional Review Board (IRB) and the Institutional Animal Care and Use Committee (IACUC). Key Responsibilities: Oversees hiring, training, supervision, and evaluation of the Institutional Compliance Coordinator(s) positions. Coordinates with Risk Management, Academic Affairs, and the Office of Research on emerging institutional compliance needs Develops additional support programs/recommendations for implementation as needed or assigned. Applies knowledge of federal and state regulations and/or policies pertaining to research involving animal and human subjects, alongside university policies and procedures, to provide administrative oversight for their department. Ensures that administrative deadlines are met and protocols conform with federal and state laws and regulations, accreditation standards, regulations, policies, and procedures. Serves as primary point of contact for inspections as mandated by federal law and answers administrative questions as they relate to the program(s). Prepare, coordinate and schedule semi-annual site inspections as required. Exercises ability to interpret complex regulations and guide, train, and be a resource to staff and others in their interpretation. Create resource and training materials for general campus consumption as systems and processes are updated. Promotes and maintains an atmosphere of excellent internal and external customer service within the Institutional Compliance team. Assists in other areas of Institutional Compliance as needed. May be assigned special projects requiring specific expertise to support the continuous improvement of the efficiency and effectiveness. Other Duties As Assigned Knowledge, Skills, and Abilities Associated with this Position Include: Demonstrated experience in effectively delegating and overseeing work results of administrative support staff; ability to organize and plan work assignment and projects. Exceptional written and verbal skills, including demonstrated ability to make oral presentations to individuals or groups to enhance understanding of applicable policies or procedures Excellent leadership and interpersonal skills. Excellent decision making, problem solving, collaborative and analytical skills. Ability to read complex documents, understand a wide variety of legal and administrative concepts, and analyze/apply processes that comply to federal and state regulations. Knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them. Ability to learn, interpret, and apply a wide variety of policies and procedures. Proven ability to work in a polite and professional manner under pressure, including ability to manage the needs of multiple stakeholders and multiple teams to accomplish short- and long-term goals. Attention to detail and accuracy Excellent written and verbal communication skills with the ability to exercise tact, diplomacy, discretion, professionalism, and judgment in decision making and higher-level communications. Sound reasoning, analytical, conflict resolution, and problem-solving skills. Strong skills in analyzing policy issues, internal controls, and related federal and state laws and regulations to form solid recommendations for campus implementation. Excellent planning and organizational skills along with the ability to manage multiple high priority tasks simultaneously, set priorities that accurately reflect the importance of job responsibilities under changing business conditions, and consistently meet mandatory deadlines while ensuring high standards of service Demonstrated ability to foster, establish and maintain positive and effective working relationships with diverse constituencies Commitment to promote and support diversity and inclusion in the workplace. Minimum Qualifications: This classification requires comprehensive knowledge and skills in the applicable administrative and program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent administrative work experience and/or training. Preferred Qualifications: Bachelor and/or Master’s degree in a field relevant to research compliance or public administration. Prior experience in Higher Education and/or Public Administration Proficiency using InfoReady and/or Trello. Demonstrated ability to make oral presentations to individuals or groups to enhance understanding of applicable policies or procedures. Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button: Letter of Interest Resume or Curriculum Vitae Contact information for at least three professional references Application Deadline: The deadline to submit application materials before first review is 11:55 p.m. on Monday, June 10, 2024. Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt’s Human Resources Office at (707) 826-3626. We acknowledge that Cal Poly Humboldt is located on the unceded lands of the Wiyot people, where they have resided from time immemorial. We encourage all to gain a deeper understanding of their history and thriving culture. As an expression of our gratitude we are genuinely committed to developing trusting, reciprocal, and long lasting partnerships with the Wiyot people as well as all of our neighboring tribes. Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies. Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply. Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed. CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measure established by each campus. The systemwide policy can be found at CSU Vaccination Policy and any questions you have may be submitted to hr@humboldt.edu . Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a “Campus Security Authority”, pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment. CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS) Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position. Cal Poly Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu. Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. Mandated Reporting: This position may be considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training. Class Code: 3318 Publication Date: 5/16/2024 Advertised: May 16 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited four-year college or university with major coursework in a field related to the job, plus six (6) years of progressively responsible experience, including four (4) years of experience in a supervisory or managerial capacity. Licenses or Certifications: None. Notes to Applicants The Fire Division Manager supervises the daily activities, and operations of civilian support personnel in the education services and prevention sections. The Division Manager is also responsible for administrative support in the wildfire, airport, and recruiting sections; department records management and Public Information Requests; as well as quality control reviews of fire incident reports. Please note the following when completing the City of Austin application for this position: Please be sure to detail on the application all the previous employment experience you wish to be considered as part of your qualifications. Please include contact information from previous employers. A detailed, complete employment application is required. It helps us to better evaluate your qualifications, and will be used to determine salary if you are selected for this position. Be sure to provide job title and employment dates for all jobs you wish to be considered. A resume is required but will not substitute for a complete employment application. Please do not use the phrase “see resume” or refer to other documents to complete your application. Do not leave the “Duties and Responsibilities” sections blank. Applications missing information and/or documents will be deemed incomplete applications and will not be considered. Austin Fire Department may close the posting any time after seven days from the initial advertisement. Once a position is closed, no additional applications will be accepted. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Pay Range $41.70 - $54.21 Hours Monday - Friday; 8:00 a.m. to 5:00 p.m. Job Close Date 07/29/2024 Type of Posting Reserved for City Employees Department Fire Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 4201 Ed Bluestein Blvd, Austin, TX 78721 Preferred Qualifications City of Austin and Public Safety experience in a supervisory role. Advanced knowledge of supervisory and managerial techniques and principles. Knowledge of budget and procurement processes. Knowledge of human resource management processes. Organizational skills. Strong oral and written communication skills. Customer service skills. Skill training employees. Evidence of past ability to manage projects and delivery desired outcomes. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Develops and implements short and long range plans, programs, and personnel that provide administrative, managerial support, fiscal management, program planning, and evaluation. Determines goals, objectives, and resource requirements for assigned operational sections. Develops, manages, revises, and implements standard operating practice, policy, and procedure governing the sections and ensures policies are in compliance with all City practice, policy, and procedure. Develops and maintains departmental quality assurance program to monitor and enhance customer service and employee retention. Prepares, presents, and monitors budget, and ensures sections operate within their appropriated budgets. Develops training and testing programs. Establishes and maintains effective communication and working relationships with various Local, County, State, and Federal agencies. Evaluates business and workforce needs to develop strategies and implements plans to meet departmental performance goals. Consults with other City departments and shares information in order to foster cooperative and effective outcomes that benefit all parties. Responsibilities - Supervisor and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of supervisory and managerial techniques and principles. Knowledge of fiscal planning and budget preparation. Knowledge of Federal, State, Local laws, codes and ordinances related to assignment. Knowledge of City practices, policies, and procedures. Knowledge of human resource and departmental processes and practices. Skill in handling conflict and uncertain situations. Skill in collecting, analyzing, and interpreting applicable data. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software applications. Skill in planning and organizing. Ability to work with frequent interruptions/changes in priorities. Ability to quickly recognize and analyze irregular events. Ability to train others. Ability to establish and maintain effective communication and working relationships with City personnel and the public. Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation with a Bachelor’s degree from an accredited four-year college or university with major coursework in a field related to the job, plus six (6) years of progressively responsible experience, including four (4) years of experience in a supervisory or managerial capacity. Do you meet these minimum qualifications? Yes No * Are you a current City of Austin employee? Yes No * How many years of experience do you have working for a public safety organization? None Some experience, but less than 1 year 1 to 2 years 2 to 3 years 3 to 4 years 4 or more years * How many years of managerial experience do you possess? Less than 3 years 3-5 years 5-10 years 10-15 years 15+ * How much experience do you have training employees? None Less than one year One to four years More than four years * Do you have experience managing budgets and procurement processes? Yes No * Do you have experience managing administrative and professional level staff? Yes No * Do you have prior or current work experience in Records Management? Yes No * Do you have experience coordinating responses to Public Information Requests for the City of Austin? Yes No * Describe a project you have managed and the outcomes you delivered. (Open Ended Question) * Why are you interested in this position? (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Jul 13, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited four-year college or university with major coursework in a field related to the job, plus six (6) years of progressively responsible experience, including four (4) years of experience in a supervisory or managerial capacity. Licenses or Certifications: None. Notes to Applicants The Fire Division Manager supervises the daily activities, and operations of civilian support personnel in the education services and prevention sections. The Division Manager is also responsible for administrative support in the wildfire, airport, and recruiting sections; department records management and Public Information Requests; as well as quality control reviews of fire incident reports. Please note the following when completing the City of Austin application for this position: Please be sure to detail on the application all the previous employment experience you wish to be considered as part of your qualifications. Please include contact information from previous employers. A detailed, complete employment application is required. It helps us to better evaluate your qualifications, and will be used to determine salary if you are selected for this position. Be sure to provide job title and employment dates for all jobs you wish to be considered. A resume is required but will not substitute for a complete employment application. Please do not use the phrase “see resume” or refer to other documents to complete your application. Do not leave the “Duties and Responsibilities” sections blank. Applications missing information and/or documents will be deemed incomplete applications and will not be considered. Austin Fire Department may close the posting any time after seven days from the initial advertisement. Once a position is closed, no additional applications will be accepted. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Pay Range $41.70 - $54.21 Hours Monday - Friday; 8:00 a.m. to 5:00 p.m. Job Close Date 07/29/2024 Type of Posting Reserved for City Employees Department Fire Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 4201 Ed Bluestein Blvd, Austin, TX 78721 Preferred Qualifications City of Austin and Public Safety experience in a supervisory role. Advanced knowledge of supervisory and managerial techniques and principles. Knowledge of budget and procurement processes. Knowledge of human resource management processes. Organizational skills. Strong oral and written communication skills. Customer service skills. Skill training employees. Evidence of past ability to manage projects and delivery desired outcomes. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Develops and implements short and long range plans, programs, and personnel that provide administrative, managerial support, fiscal management, program planning, and evaluation. Determines goals, objectives, and resource requirements for assigned operational sections. Develops, manages, revises, and implements standard operating practice, policy, and procedure governing the sections and ensures policies are in compliance with all City practice, policy, and procedure. Develops and maintains departmental quality assurance program to monitor and enhance customer service and employee retention. Prepares, presents, and monitors budget, and ensures sections operate within their appropriated budgets. Develops training and testing programs. Establishes and maintains effective communication and working relationships with various Local, County, State, and Federal agencies. Evaluates business and workforce needs to develop strategies and implements plans to meet departmental performance goals. Consults with other City departments and shares information in order to foster cooperative and effective outcomes that benefit all parties. Responsibilities - Supervisor and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of supervisory and managerial techniques and principles. Knowledge of fiscal planning and budget preparation. Knowledge of Federal, State, Local laws, codes and ordinances related to assignment. Knowledge of City practices, policies, and procedures. Knowledge of human resource and departmental processes and practices. Skill in handling conflict and uncertain situations. Skill in collecting, analyzing, and interpreting applicable data. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software applications. Skill in planning and organizing. Ability to work with frequent interruptions/changes in priorities. Ability to quickly recognize and analyze irregular events. Ability to train others. Ability to establish and maintain effective communication and working relationships with City personnel and the public. Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation with a Bachelor’s degree from an accredited four-year college or university with major coursework in a field related to the job, plus six (6) years of progressively responsible experience, including four (4) years of experience in a supervisory or managerial capacity. Do you meet these minimum qualifications? Yes No * Are you a current City of Austin employee? Yes No * How many years of experience do you have working for a public safety organization? None Some experience, but less than 1 year 1 to 2 years 2 to 3 years 3 to 4 years 4 or more years * How many years of managerial experience do you possess? Less than 3 years 3-5 years 5-10 years 10-15 years 15+ * How much experience do you have training employees? None Less than one year One to four years More than four years * Do you have experience managing budgets and procurement processes? Yes No * Do you have experience managing administrative and professional level staff? Yes No * Do you have prior or current work experience in Records Management? Yes No * Do you have experience coordinating responses to Public Information Requests for the City of Austin? Yes No * Describe a project you have managed and the outcomes you delivered. (Open Ended Question) * Why are you interested in this position? (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
CITY OF OAKLAND, CA
Oakland, California, United States
The Position The City of Oakland is an equal-opportunity employer that values workforce diversity, inclusion, and equity. Oakland has a long history of activism around issues of justice and equity. Both oppression and this resistance to oppression have shaped the city’s historical roots and the lives of its residents to this day. As public servants in one of the most diverse cities in the nation, we strive to develop employees who understand the harm and impacts of systemic inequity to create lasting, meaningful outcomes for everyone. Oakland strives to establish an environment that embraces the richness of culture, community, and individualism of employees. Why join the City of Oakland's Information Technology Department? The City of Oakland Information Technology Department (ITD) is an exciting, fast paced environment! Working with technology and innovation, ITD leads digital transformation throughout the City! ITD offers an inclusive, dedicated, rewarding environment where you can make a difference! The City of Oakland Information Technology Department (ITD) is hiring an Information Systems Manager II (Information Security Officer) position. This senior management position will oversee the Cybersecurity Division within ITD, including detect & respond; policy & governance; risk management and enterprise architecture; network security; and more. This is a tremendous opportunity to join the senior leadership team within ITD to help transform IT services and operations within the City of Oakland, including leading citywide, large-scale projects and programs, and a highly motivated team. We are looking for someone who is: A seasoned Information Security Leader who can manage a division within ITD. An innovative and creative problem solver who can find technological and managerial solutions to security problems. A project manager who can deliver major, citywide projects aligned to the ITD Strategic Plan. Customer service focused and can lead teams that deliver exceptional customer service within ITD. Empathic with high levels of emotional intelligence and can lead a diverse, high performing division within ITD with integrity. What you will typically be responsible for: Overseeing large, multi-departmental, and citywide IT projects and programs Managing a division of technical and administrative staff Resolving business needs with relevant IT security solutions and services Providing IT support for complex network, software, and security management Working with cross-functional groups to identify innovative ways to improve efficiency, effectiveness, and capabilities Working on inter-departmental; and inter-governmental groups for policy and program development and alignment Read the complete job description by clicking this link . A few reasons you might love this job: You will lead complex, impactful projects You will have dedicated, supportive colleagues and management You will contribute to large, digital transformation initiatives You will be in a Senior Leadership role, managing a division within the IT Department You will work in a fulfilling and rewarding environment A few challenges you might face in this job: You may encounter resistance to change This is a fast-paced environment with multiple service areas and competing priorities You will be responsible for building a new team/division You will have responsibility for IT services in 24/7 operations (e.g., incident response) Competencies Required: Critical Thinking : Analytically and logically evaluating information, propositions, and claims Decision Making : Choosing optimal courses of action in a timely manner Delivering Results : Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks Innovative Problem Solving : Identifying and analyzing problems in order to propose new ways to do business Customer Focus : Attending to the needs and expectations of customers Involving Others (Engaging Teams) : Engaging others for input, contribution, and shared responsibility for outcome Leadership : Guiding and encouraging others to accomplish a common goal Teamwork : Collaborating with others to achieve shared goals Leveraging Technology : Applying technology for improvements in organizational efficiency and effectiveness Managing Organizational Complexity : Maneuvering through complex political situations and functions within the organization Project Management: Ensuring that projects are on-time, on-budget, and achieve their objectives Displaying Ownership and Accountability : Holding self and others accountable for measurable high-quality, timely, and cost-effective results Handling Stress : Maintaining emotional stability and self-control under pressure, challenge, or adversity Adaptability : Responding positively to change and modifying behavior as the situation requires Establishing Credibility : Doing what one commits to doing and respecting the confidentiality of information and concerns shared by others * Click on the link below to see a video on what it's like to work for the City of Oakland! Working for the City of Oakland Minimum Requirements for Application Education: Bachelor’s degree from an accredited college or university in computer sciences, information systems management, business administration, telecommunications management, electrical engineering or a related field. Possession of a Master’s degree is highly desirable. Experience: Five (5) years of progressively responsible management experience in information systems, telecommunications or network management work, including two years as a supervisor or manager. Public sector experience is highly desirable. Desirable Qualifications: Experience leading large projects Experience with a large, complex IT environment Industry certification NIST Framework experience Supplemental Information This is an at-will position, exempt from the provisions of the City of Oakland Civil Service Rules, per Charter Section 902. All applications received will be forwarded to the Information Technology Department for further consideration. Disaster Service Workers All employees are designated Disaster Service Workers through state and local law. Employees are required to complete all Disaster Service Worker-related training as assigned and to return to work as ordered in the event of an emergency. What’s in it for you? Work/Life Balance: 37.5 hour work weeks and a flexible/hybrid remote schedule 15 paid holidays Vacation - 2 weeks per year minimum with the ability to accrue more depending on public sector years of service Retirement - CalPERS (California Public Employees’ Retirement System) with a pension formula of 2.5% @ 55 (for Classic CalPERS members) and 2% @ 62 for new CalPERS members. Classic Employees contribute 8% of pre-tax wages. The City of Oakland does not participate in Social Security Health - The City of Oakland pays for the cost of employee and eligible dependent coverage at the Kaiser rate. Other plans include Anthem, Blue Shield, United Health Care and other HMO and PPO plans Dental - The City of Oakland pays for Delta Dental full premium for employees and eligible dependents Vision - The City of Oakland pays for VSP full premium for employees and eligible dependents Sick leave - Employees accrue 12 days per year Deferred Compensation - 457(b) pre-tax plan and an after-tax ROTH 401(k)plan Other benefits include a Flexible Spending Account, Wellness Program, Employee Assistance Program, Life Insurance, Tuition Reimbursement, Employee Training, & Telecommuting. Applicants are required to submit criminal history information upon request after receiving a conditional offer of employment. If the requested information is not furnished in a timely manner, applicants will not qualify for further consideration and will be removed from the eligible list. The City of Oakland reserves the right to modify the selection process and date of examination as necessary to conform to administrative or business necessity. The information contained in this announcement is subject to change and does not constitute either an expressed or implied contract. How to Apply Apply prior to the closing time of the job announcement and allow at least two to three hours to submit your application if you are a new user of the system. APPLICATIONS ARE ACCEPTED ONLINE ONLY. You may apply and view current openings by visiting our employment opportunities webpage at: http://agency.governmentjobs.com/oaklandca/default.cfm. If you do not have access to a computer, there are computer stations available at any City of Oakland Public Library. There are also workstations at the Human Resources Management Department, 150 Frank H. Ogawa Plaza, 2nd Floor, Oakland, CA 94612. Workstations are available during regular business hours (normally 9:00 a.m. to 5:00 p.m.) . Our online application system is provided by GovernmentJobs . If you have problems while applying online, please contact GovernmentJobs Live Applicant Support at (855) 524-5627 between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday . You may also call the City of Oakland Human Resources Management Department during regular business hours at (510) 238-3112 for information; however, we are unable to provide technical support for the online application system. For recruitment-specific questions, please contact Tony Batalla, Director of Information Technology at tbatalla@oaklandca.gov . The City of Oakland is committed to the wellbeing of its employees and offers comprehensive health and wellness services along with an array of other benefits for most positions. Benefits may include*: • CalPERS Medical • Dental • Vision • Medical Waiver Plan - Cash-In-Lieu • Flexible Spending Accounts • Commuter Benefits • Group & Supplemental Life Insurance • Employee Assistance Program (EAP) • Guaranteed Ride Home (GRH) • Pension Benefits • Deferred Compensation * Specific benefits may vary depending on the assignedspecific bargaining unit. Information regarding most benefits can be reviewed here: Employee Benefits Information Current MOUs may be reviewed here: City of Oakland Labor Agreements Closing Date/Time: 7/28/2024 11:59 PM Pacific
Jun 28, 2024
Full Time
The Position The City of Oakland is an equal-opportunity employer that values workforce diversity, inclusion, and equity. Oakland has a long history of activism around issues of justice and equity. Both oppression and this resistance to oppression have shaped the city’s historical roots and the lives of its residents to this day. As public servants in one of the most diverse cities in the nation, we strive to develop employees who understand the harm and impacts of systemic inequity to create lasting, meaningful outcomes for everyone. Oakland strives to establish an environment that embraces the richness of culture, community, and individualism of employees. Why join the City of Oakland's Information Technology Department? The City of Oakland Information Technology Department (ITD) is an exciting, fast paced environment! Working with technology and innovation, ITD leads digital transformation throughout the City! ITD offers an inclusive, dedicated, rewarding environment where you can make a difference! The City of Oakland Information Technology Department (ITD) is hiring an Information Systems Manager II (Information Security Officer) position. This senior management position will oversee the Cybersecurity Division within ITD, including detect & respond; policy & governance; risk management and enterprise architecture; network security; and more. This is a tremendous opportunity to join the senior leadership team within ITD to help transform IT services and operations within the City of Oakland, including leading citywide, large-scale projects and programs, and a highly motivated team. We are looking for someone who is: A seasoned Information Security Leader who can manage a division within ITD. An innovative and creative problem solver who can find technological and managerial solutions to security problems. A project manager who can deliver major, citywide projects aligned to the ITD Strategic Plan. Customer service focused and can lead teams that deliver exceptional customer service within ITD. Empathic with high levels of emotional intelligence and can lead a diverse, high performing division within ITD with integrity. What you will typically be responsible for: Overseeing large, multi-departmental, and citywide IT projects and programs Managing a division of technical and administrative staff Resolving business needs with relevant IT security solutions and services Providing IT support for complex network, software, and security management Working with cross-functional groups to identify innovative ways to improve efficiency, effectiveness, and capabilities Working on inter-departmental; and inter-governmental groups for policy and program development and alignment Read the complete job description by clicking this link . A few reasons you might love this job: You will lead complex, impactful projects You will have dedicated, supportive colleagues and management You will contribute to large, digital transformation initiatives You will be in a Senior Leadership role, managing a division within the IT Department You will work in a fulfilling and rewarding environment A few challenges you might face in this job: You may encounter resistance to change This is a fast-paced environment with multiple service areas and competing priorities You will be responsible for building a new team/division You will have responsibility for IT services in 24/7 operations (e.g., incident response) Competencies Required: Critical Thinking : Analytically and logically evaluating information, propositions, and claims Decision Making : Choosing optimal courses of action in a timely manner Delivering Results : Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks Innovative Problem Solving : Identifying and analyzing problems in order to propose new ways to do business Customer Focus : Attending to the needs and expectations of customers Involving Others (Engaging Teams) : Engaging others for input, contribution, and shared responsibility for outcome Leadership : Guiding and encouraging others to accomplish a common goal Teamwork : Collaborating with others to achieve shared goals Leveraging Technology : Applying technology for improvements in organizational efficiency and effectiveness Managing Organizational Complexity : Maneuvering through complex political situations and functions within the organization Project Management: Ensuring that projects are on-time, on-budget, and achieve their objectives Displaying Ownership and Accountability : Holding self and others accountable for measurable high-quality, timely, and cost-effective results Handling Stress : Maintaining emotional stability and self-control under pressure, challenge, or adversity Adaptability : Responding positively to change and modifying behavior as the situation requires Establishing Credibility : Doing what one commits to doing and respecting the confidentiality of information and concerns shared by others * Click on the link below to see a video on what it's like to work for the City of Oakland! Working for the City of Oakland Minimum Requirements for Application Education: Bachelor’s degree from an accredited college or university in computer sciences, information systems management, business administration, telecommunications management, electrical engineering or a related field. Possession of a Master’s degree is highly desirable. Experience: Five (5) years of progressively responsible management experience in information systems, telecommunications or network management work, including two years as a supervisor or manager. Public sector experience is highly desirable. Desirable Qualifications: Experience leading large projects Experience with a large, complex IT environment Industry certification NIST Framework experience Supplemental Information This is an at-will position, exempt from the provisions of the City of Oakland Civil Service Rules, per Charter Section 902. All applications received will be forwarded to the Information Technology Department for further consideration. Disaster Service Workers All employees are designated Disaster Service Workers through state and local law. Employees are required to complete all Disaster Service Worker-related training as assigned and to return to work as ordered in the event of an emergency. What’s in it for you? Work/Life Balance: 37.5 hour work weeks and a flexible/hybrid remote schedule 15 paid holidays Vacation - 2 weeks per year minimum with the ability to accrue more depending on public sector years of service Retirement - CalPERS (California Public Employees’ Retirement System) with a pension formula of 2.5% @ 55 (for Classic CalPERS members) and 2% @ 62 for new CalPERS members. Classic Employees contribute 8% of pre-tax wages. The City of Oakland does not participate in Social Security Health - The City of Oakland pays for the cost of employee and eligible dependent coverage at the Kaiser rate. Other plans include Anthem, Blue Shield, United Health Care and other HMO and PPO plans Dental - The City of Oakland pays for Delta Dental full premium for employees and eligible dependents Vision - The City of Oakland pays for VSP full premium for employees and eligible dependents Sick leave - Employees accrue 12 days per year Deferred Compensation - 457(b) pre-tax plan and an after-tax ROTH 401(k)plan Other benefits include a Flexible Spending Account, Wellness Program, Employee Assistance Program, Life Insurance, Tuition Reimbursement, Employee Training, & Telecommuting. Applicants are required to submit criminal history information upon request after receiving a conditional offer of employment. If the requested information is not furnished in a timely manner, applicants will not qualify for further consideration and will be removed from the eligible list. The City of Oakland reserves the right to modify the selection process and date of examination as necessary to conform to administrative or business necessity. The information contained in this announcement is subject to change and does not constitute either an expressed or implied contract. How to Apply Apply prior to the closing time of the job announcement and allow at least two to three hours to submit your application if you are a new user of the system. APPLICATIONS ARE ACCEPTED ONLINE ONLY. You may apply and view current openings by visiting our employment opportunities webpage at: http://agency.governmentjobs.com/oaklandca/default.cfm. If you do not have access to a computer, there are computer stations available at any City of Oakland Public Library. There are also workstations at the Human Resources Management Department, 150 Frank H. Ogawa Plaza, 2nd Floor, Oakland, CA 94612. Workstations are available during regular business hours (normally 9:00 a.m. to 5:00 p.m.) . Our online application system is provided by GovernmentJobs . If you have problems while applying online, please contact GovernmentJobs Live Applicant Support at (855) 524-5627 between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday . You may also call the City of Oakland Human Resources Management Department during regular business hours at (510) 238-3112 for information; however, we are unable to provide technical support for the online application system. For recruitment-specific questions, please contact Tony Batalla, Director of Information Technology at tbatalla@oaklandca.gov . The City of Oakland is committed to the wellbeing of its employees and offers comprehensive health and wellness services along with an array of other benefits for most positions. Benefits may include*: • CalPERS Medical • Dental • Vision • Medical Waiver Plan - Cash-In-Lieu • Flexible Spending Accounts • Commuter Benefits • Group & Supplemental Life Insurance • Employee Assistance Program (EAP) • Guaranteed Ride Home (GRH) • Pension Benefits • Deferred Compensation * Specific benefits may vary depending on the assignedspecific bargaining unit. Information regarding most benefits can be reviewed here: Employee Benefits Information Current MOUs may be reviewed here: City of Oakland Labor Agreements Closing Date/Time: 7/28/2024 11:59 PM Pacific
Cal State University (CSU) East Bay
25800 Carlos Bee Boulevard, Hayward, CA 94542, USA
Salary and Benefits PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $4,700.00 per month to $5,800.00 per month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. This position may be eligible to participate in the Cal State East Bay hybrid telecommute program subject to management approval. Classification Administrative Analyst/Specialist Non-Exempt I About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position The Career Empowerment Center (CEC) Data Analyst and Office Manager is the primary position responsible for the day to day operations of the CEC. This position oversees the budget of the department, prepares forms and contracts, requests, requisitions, and monitors the supplies inventory. The CEC Data Analyst and Office Manager oversees the front office, provides training and support to front office staff (student workers) and participates in the hiring and supervision of student workers. In addition, the CEC Data Analyst and Office Manager will lead our assessment initiatives, data management, and technology utilization. The position will oversee large-scale surveys such as the first destination survey as well as the office metrics and utilization of the CEC. In addition, the position will be responsible for the data extraction of the multiple career related systems and make recommendations based on the usage. The successful candidate will have a growth mindset, be detail oriented and collaborative, and whose responsibilities will support and empower CEC stakeholders and support storytelling by leveraging data. Responsibilities Technology and Data Management Data and System Maintenance: Organize, develop, and maintain career data systems for smooth operation of technology platforms for all stakeholders. Ensure that data collected is current, correct, and complete and processes are well documented. Maintain data systems and research best practice and alternative solutions to our current business office applications. Evaluate effectiveness of additional career development technologies to support students. Survey & Data Analysis: Oversee the execution of the first-destination survey and other surveys, including designing, launching, and analyzing responses. Extract and analyze data from key career center systems (e.g. Handshake, 12Twenty) and review utilization to develop strategies to increase digital engagement. Reporting: Prepare written summaries and visualizations to highlight the impact of CEC on all stakeholders. Plan, develop, and coordinate annual summary reports. Provide data analysis and prepare reports for decision-making, presentations, and meetings. Participate in processes and activities designed to establish an organizational culture that supports learning, collaboration, and collective responsibility to enhance professional relationships, job satisfaction, and organizational effectiveness. Provide professional development for colleagues in the program as needed (online and in-person presentations and online training modules). Fiscal Management Evaluate and recommend appropriate accounts for expenditures; propose new strategies and initiatives to develop additional revenue streams. Monitor all budgetary accounts; reconcile department budget records with accounting statements. Provide Director with updated reports with projected expenditures. Prepare monthly budget status and credit card reports. Manage contract processes (technology, staffing) working with Procurement and IT. Monitor inventory and purchase supplies. Manage front office and provide personnel and administrative support Manage the hiring, supervision and training of front desk student assistants. Design and assess processes and workflows to ensure efficient office operations. Maintain customer service standard of excellence to ensure high level of customer (student, employer, alumni, faculty/staff) satisfaction with CEC. Maintain office manual which outlines policies and procedures for all CEC front office operations and other critical workflows. Other Administrative Duties Provide administrative support to the Director. Provide event support for Employer Relations team. Provide student-facing support during peak usage periods. Establish and maintain record keeping system. Participate in department and campus committees. Minimum Qualifications Bachelor’s degree or a combination of education, training and relevant experience. Administrative work experience related to the position. Required Qualifications Strong communication skills (written and oral). Strong project management skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines. Preferred Skills and Knowledge Bachelor's degree (or advanced degree) and at least 2 years of related experience. Experience with budget management. Proficiency in/knowledge of building and administering surveys. Experience analyzing large data sets. Proficiency in data analysis software and tools (e.g., Excel, R, Tableau, Microsoft Office, relational databases) to collect, analyze, interpret, and present career center outcomes and engagement data in a cohesive manner. Working knowledge of Handshake, 12Twenty, Canva, Canvas, and Peoplesoft. Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment. Advertised: May 02 2024 Pacific Daylight Time Applications close: Sep 02 2024 Pacific Daylight Time Closing Date/Time:
Jul 14, 2024
Salary and Benefits PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $4,700.00 per month to $5,800.00 per month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. This position may be eligible to participate in the Cal State East Bay hybrid telecommute program subject to management approval. Classification Administrative Analyst/Specialist Non-Exempt I About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position The Career Empowerment Center (CEC) Data Analyst and Office Manager is the primary position responsible for the day to day operations of the CEC. This position oversees the budget of the department, prepares forms and contracts, requests, requisitions, and monitors the supplies inventory. The CEC Data Analyst and Office Manager oversees the front office, provides training and support to front office staff (student workers) and participates in the hiring and supervision of student workers. In addition, the CEC Data Analyst and Office Manager will lead our assessment initiatives, data management, and technology utilization. The position will oversee large-scale surveys such as the first destination survey as well as the office metrics and utilization of the CEC. In addition, the position will be responsible for the data extraction of the multiple career related systems and make recommendations based on the usage. The successful candidate will have a growth mindset, be detail oriented and collaborative, and whose responsibilities will support and empower CEC stakeholders and support storytelling by leveraging data. Responsibilities Technology and Data Management Data and System Maintenance: Organize, develop, and maintain career data systems for smooth operation of technology platforms for all stakeholders. Ensure that data collected is current, correct, and complete and processes are well documented. Maintain data systems and research best practice and alternative solutions to our current business office applications. Evaluate effectiveness of additional career development technologies to support students. Survey & Data Analysis: Oversee the execution of the first-destination survey and other surveys, including designing, launching, and analyzing responses. Extract and analyze data from key career center systems (e.g. Handshake, 12Twenty) and review utilization to develop strategies to increase digital engagement. Reporting: Prepare written summaries and visualizations to highlight the impact of CEC on all stakeholders. Plan, develop, and coordinate annual summary reports. Provide data analysis and prepare reports for decision-making, presentations, and meetings. Participate in processes and activities designed to establish an organizational culture that supports learning, collaboration, and collective responsibility to enhance professional relationships, job satisfaction, and organizational effectiveness. Provide professional development for colleagues in the program as needed (online and in-person presentations and online training modules). Fiscal Management Evaluate and recommend appropriate accounts for expenditures; propose new strategies and initiatives to develop additional revenue streams. Monitor all budgetary accounts; reconcile department budget records with accounting statements. Provide Director with updated reports with projected expenditures. Prepare monthly budget status and credit card reports. Manage contract processes (technology, staffing) working with Procurement and IT. Monitor inventory and purchase supplies. Manage front office and provide personnel and administrative support Manage the hiring, supervision and training of front desk student assistants. Design and assess processes and workflows to ensure efficient office operations. Maintain customer service standard of excellence to ensure high level of customer (student, employer, alumni, faculty/staff) satisfaction with CEC. Maintain office manual which outlines policies and procedures for all CEC front office operations and other critical workflows. Other Administrative Duties Provide administrative support to the Director. Provide event support for Employer Relations team. Provide student-facing support during peak usage periods. Establish and maintain record keeping system. Participate in department and campus committees. Minimum Qualifications Bachelor’s degree or a combination of education, training and relevant experience. Administrative work experience related to the position. Required Qualifications Strong communication skills (written and oral). Strong project management skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines. Preferred Skills and Knowledge Bachelor's degree (or advanced degree) and at least 2 years of related experience. Experience with budget management. Proficiency in/knowledge of building and administering surveys. Experience analyzing large data sets. Proficiency in data analysis software and tools (e.g., Excel, R, Tableau, Microsoft Office, relational databases) to collect, analyze, interpret, and present career center outcomes and engagement data in a cohesive manner. Working knowledge of Handshake, 12Twenty, Canva, Canvas, and Peoplesoft. Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment. Advertised: May 02 2024 Pacific Daylight Time Applications close: Sep 02 2024 Pacific Daylight Time Closing Date/Time: