Sacramento County, CA
Sacramento, California, United States
The Position Come join one of Forbes Magazine's Best Employers! This is a limited continuous filing exam. Next filing cut-offs are at 5:00 pm on: 6/13/2024, 6/27/2024 (final) Under direction, the Family Service Supervisor supervises, assigns, reviews, and participates in the work of staff responsible for providing clients with access to various County or community services through referrals, as part of a comprehensive case plan for adults, families and children in crisis by way of programs and resources offered by the County; ensures work quality and adherence to established policies and procedures; and performs the more technical and complex tasks relative to the assigned area of responsibility. Examples of Knowledge and Abilities Knowledge of Principles and practices of supervision, discipline, leadership, mentoring, and training Team dynamics and team building The problems, needs and behavior patterns of people and families who are disadvantaged or under stress Basic arithmetic to make calculations (addition, subtraction, multiplication, division, percentages, decimals, and fractions) and statistics File maintenance and organization Applicable federal, state, local laws, codes, and regulations as they relate to each program or assignment Casework supervision as applied to Family Service Workers Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignment English usage, spelling, grammar, and punctuation Ability to Select, supervise, train, and evaluate staff Plan, coordinate, assign, and review the work of subordinate staff Work independently, prioritize work, coordinate activities and meet critical deadlines Develop and maintain cooperative, effective working relationships with staff, clients, and the general public Communicate clearly and concisely, both verbally and in writing Interpret and apply applicable federal, state, and local laws, codes, regulations, and procedures Assess the effectiveness of services performed by assigned staff Investigate and resolve disciplinary issues Apply customer service skills, including the identification of customer needs and follow up to ensure customer commitments have been met Collect and compile a variety of data and information Compose routine business communications, routine reports and other written materials in a clear, concise, organized and accurate manner Employment Qualifications Minimum Qualifications Either: 1. Two years of full-time, paid experience employed by the County of Sacramento in the class of Family Service Worker. Or: 2a. Two years of full-time, paid experience working in a health, social services or community organization, or institution working directly with children, adults, or the elderly, performing the duties equivalent of a nurse’s aide, home health aide, teacher’s aide, or daycare worker; And 2b. Successful completion of 12 semester (18 quarter) units from an accredited college or university in social work, sociology, psychology, counseling, early childhood education, gerontology, or other field closely related to the intent of the class. Note: Completion of course work from an accredited college or university in social work, sociology, psychology, counseling, early childhood education, gerontology, or other field closely related to the intent of the class may be substituted for up to one (1) year of the required experience on the basis of three (3) semester units or four (4) quarter units equal one month of experience. Note: If the word “experience” is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate’s ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C, is required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Certificate Requirement: A valid Basic First Aid certificate from the American Red Cross or another agency that meets OSHA guidelines is required within 90 days of appointment. Failure to obtain or maintain the appropriate certificate may constitute cause for personnel action in accordance with Civil Service Rules and applicable bargaining agreement. Child and Elder Abuse Reporting: Persons selected for employment must, as a condition of employment, sign a statement agreeing to comply with Section 11166 of the California Penal Code and Section 15630 of the Welfare and Institutions Code relating to child and elder abuse reporting. Physical Requirements: While most work will be sedentary at a desk, some incumbents may be required to: Sit for extended periods while driving. Walk and/or stand for extended periods of time. Climb in and out of vehicles and flights of stairs to reach residence. Bend, stoop, kneel, squat, and reach at or above shoulder height. Lift, carry, push and pull items weighing up to 40 pounds. Lift infants and toddlers weighing up to 40 pounds. Have sufficient sense of smell, vision, touch and hearing to assess physical condition of client and home environment. Have sufficient vision in order to read small print (e.g. size 10 font). Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: While most work will be in an office setting, some incumbents may be required to: Work in loud or noisy areas. Be exposed to persons exhibiting signs of distress, hostility, anxiety, frustration or irritation, substance dependent or mentally ill persons and/or confrontational interpersonal situations. Work in dangerous, high crime areas of the community. Work outside and drive in all types of climatic conditions including inclement, very hot and/or cold weather. Work during non-routine hours, standby and/or callback. Work in and around substandard living areas with exposure to a variety of communicable diseases, rashes, human fluids and waste (i.e. blood, sputum, urine). Probationary Period The probationary period for this classification is six (6) months Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Applicants requesting reasonable accommodations during employment examinations: For more information, please review the Job Applicant Exam Reasonable Accommodation Information and submit an Employment Exam Reasonable Accommodation Online Request Form . EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 6/27/2024 5:00 PM Pacific
May 31, 2024
The Position Come join one of Forbes Magazine's Best Employers! This is a limited continuous filing exam. Next filing cut-offs are at 5:00 pm on: 6/13/2024, 6/27/2024 (final) Under direction, the Family Service Supervisor supervises, assigns, reviews, and participates in the work of staff responsible for providing clients with access to various County or community services through referrals, as part of a comprehensive case plan for adults, families and children in crisis by way of programs and resources offered by the County; ensures work quality and adherence to established policies and procedures; and performs the more technical and complex tasks relative to the assigned area of responsibility. Examples of Knowledge and Abilities Knowledge of Principles and practices of supervision, discipline, leadership, mentoring, and training Team dynamics and team building The problems, needs and behavior patterns of people and families who are disadvantaged or under stress Basic arithmetic to make calculations (addition, subtraction, multiplication, division, percentages, decimals, and fractions) and statistics File maintenance and organization Applicable federal, state, local laws, codes, and regulations as they relate to each program or assignment Casework supervision as applied to Family Service Workers Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignment English usage, spelling, grammar, and punctuation Ability to Select, supervise, train, and evaluate staff Plan, coordinate, assign, and review the work of subordinate staff Work independently, prioritize work, coordinate activities and meet critical deadlines Develop and maintain cooperative, effective working relationships with staff, clients, and the general public Communicate clearly and concisely, both verbally and in writing Interpret and apply applicable federal, state, and local laws, codes, regulations, and procedures Assess the effectiveness of services performed by assigned staff Investigate and resolve disciplinary issues Apply customer service skills, including the identification of customer needs and follow up to ensure customer commitments have been met Collect and compile a variety of data and information Compose routine business communications, routine reports and other written materials in a clear, concise, organized and accurate manner Employment Qualifications Minimum Qualifications Either: 1. Two years of full-time, paid experience employed by the County of Sacramento in the class of Family Service Worker. Or: 2a. Two years of full-time, paid experience working in a health, social services or community organization, or institution working directly with children, adults, or the elderly, performing the duties equivalent of a nurse’s aide, home health aide, teacher’s aide, or daycare worker; And 2b. Successful completion of 12 semester (18 quarter) units from an accredited college or university in social work, sociology, psychology, counseling, early childhood education, gerontology, or other field closely related to the intent of the class. Note: Completion of course work from an accredited college or university in social work, sociology, psychology, counseling, early childhood education, gerontology, or other field closely related to the intent of the class may be substituted for up to one (1) year of the required experience on the basis of three (3) semester units or four (4) quarter units equal one month of experience. Note: If the word “experience” is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate’s ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C, is required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Certificate Requirement: A valid Basic First Aid certificate from the American Red Cross or another agency that meets OSHA guidelines is required within 90 days of appointment. Failure to obtain or maintain the appropriate certificate may constitute cause for personnel action in accordance with Civil Service Rules and applicable bargaining agreement. Child and Elder Abuse Reporting: Persons selected for employment must, as a condition of employment, sign a statement agreeing to comply with Section 11166 of the California Penal Code and Section 15630 of the Welfare and Institutions Code relating to child and elder abuse reporting. Physical Requirements: While most work will be sedentary at a desk, some incumbents may be required to: Sit for extended periods while driving. Walk and/or stand for extended periods of time. Climb in and out of vehicles and flights of stairs to reach residence. Bend, stoop, kneel, squat, and reach at or above shoulder height. Lift, carry, push and pull items weighing up to 40 pounds. Lift infants and toddlers weighing up to 40 pounds. Have sufficient sense of smell, vision, touch and hearing to assess physical condition of client and home environment. Have sufficient vision in order to read small print (e.g. size 10 font). Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: While most work will be in an office setting, some incumbents may be required to: Work in loud or noisy areas. Be exposed to persons exhibiting signs of distress, hostility, anxiety, frustration or irritation, substance dependent or mentally ill persons and/or confrontational interpersonal situations. Work in dangerous, high crime areas of the community. Work outside and drive in all types of climatic conditions including inclement, very hot and/or cold weather. Work during non-routine hours, standby and/or callback. Work in and around substandard living areas with exposure to a variety of communicable diseases, rashes, human fluids and waste (i.e. blood, sputum, urine). Probationary Period The probationary period for this classification is six (6) months Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Applicants requesting reasonable accommodations during employment examinations: For more information, please review the Job Applicant Exam Reasonable Accommodation Information and submit an Employment Exam Reasonable Accommodation Online Request Form . EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 6/27/2024 5:00 PM Pacific
TEXAS PARKS AND WILDLIFE
Vanderpool, Texas, United States
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Customer Service Representative I-V Army 15P, 42A, 56M, 68G, 420A Customer Service Representative I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air Force 3F1X1, 3F5X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: Veteran- DD214 showing honorable discharge. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: David Adcock, (830) 966-3413 PHYSICAL WORK ADDRESS: Lost Maples SNA, 37221 FM 187 Vanderpool, TX 78885 GENERAL DESCRIPTION : Under the direction of the park Office Manager, this position performs entry-level to routine customer service work and is responsible for providing customer service and information to the public in person, on the telephone, and in writing; revenue collection; permit sales; automated campsite registration, accounting for daily revenue and ancillary product sales; clerical duties that include preparation of reports, and processing of correspondence; and general cleaning of the Headquarters and restrooms. Operates credit card machine, campsite registration and computer sales machine. Works with computer applications such as Windows, Word and Excel. Works under close to moderate supervision, with minimal latitude for the use of initiative and independent judgement. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. NOTE : Position may fluctuate between full-time/part-time hours based on operational needs. Qualifications: MINIMUM QUALIFICATIONS : Education : Graduation from High School or GED. Experience : No experience required. Licensure : Must possess or be able to obtain, within 30 days of employment, a valid state driver's license. PREFERRED QUALIFICATIONS : Experience : One year of clerical experience in accounting, typing, filing, record keeping and data entry; Experience in use of automation equipment or word processing and spreadsheet equipment and software. KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of general office procedures; Knowledge of administrative and clerical procedures; Knowledge of basic mathematics; Knowledge of basic housekeeping; Skill in using MS Word, Excel and Outlook; Skill in effective verbal and written communication; Skill in providing quality customer service in a courteous and professional manner; Ability to accurately handle cash and account for revenue collected; Ability to work independently with little or no supervision; Ability to work in a fast-paced, stressful environment; Ability to work effectively with other staff members; Ability to perform manual labor including, lifting supplies and materials up to 20 lbs.; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS : Required to work in a high visitation public park with overnight camping; Required to work 10 to 40 hours per week with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays and holidays (Hours may be reduced or extended as needed); This position will fluctuate between part-time and full-time status throughout the term of employment. Changing from part-time to full-time and vice versa may impact the amount of leave accrued, eligibility for longevity pay, and health insurance rates; Required to adjust to changing work schedules; Required to perform manual labor including, lifting supplies and materials up to 20 lbs.; May be required to operate a State vehicle; Required to travel 5% with possible overnight stays; Must conform to TPWD dress and grooming standards, work rules and safety procedures; Non-smoking environment in all State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: Jul 5, 2024, 11:59:00 PM
Jun 22, 2024
Full Time
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Customer Service Representative I-V Army 15P, 42A, 56M, 68G, 420A Customer Service Representative I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air Force 3F1X1, 3F5X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: Veteran- DD214 showing honorable discharge. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: David Adcock, (830) 966-3413 PHYSICAL WORK ADDRESS: Lost Maples SNA, 37221 FM 187 Vanderpool, TX 78885 GENERAL DESCRIPTION : Under the direction of the park Office Manager, this position performs entry-level to routine customer service work and is responsible for providing customer service and information to the public in person, on the telephone, and in writing; revenue collection; permit sales; automated campsite registration, accounting for daily revenue and ancillary product sales; clerical duties that include preparation of reports, and processing of correspondence; and general cleaning of the Headquarters and restrooms. Operates credit card machine, campsite registration and computer sales machine. Works with computer applications such as Windows, Word and Excel. Works under close to moderate supervision, with minimal latitude for the use of initiative and independent judgement. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. NOTE : Position may fluctuate between full-time/part-time hours based on operational needs. Qualifications: MINIMUM QUALIFICATIONS : Education : Graduation from High School or GED. Experience : No experience required. Licensure : Must possess or be able to obtain, within 30 days of employment, a valid state driver's license. PREFERRED QUALIFICATIONS : Experience : One year of clerical experience in accounting, typing, filing, record keeping and data entry; Experience in use of automation equipment or word processing and spreadsheet equipment and software. KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of general office procedures; Knowledge of administrative and clerical procedures; Knowledge of basic mathematics; Knowledge of basic housekeeping; Skill in using MS Word, Excel and Outlook; Skill in effective verbal and written communication; Skill in providing quality customer service in a courteous and professional manner; Ability to accurately handle cash and account for revenue collected; Ability to work independently with little or no supervision; Ability to work in a fast-paced, stressful environment; Ability to work effectively with other staff members; Ability to perform manual labor including, lifting supplies and materials up to 20 lbs.; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS : Required to work in a high visitation public park with overnight camping; Required to work 10 to 40 hours per week with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays and holidays (Hours may be reduced or extended as needed); This position will fluctuate between part-time and full-time status throughout the term of employment. Changing from part-time to full-time and vice versa may impact the amount of leave accrued, eligibility for longevity pay, and health insurance rates; Required to adjust to changing work schedules; Required to perform manual labor including, lifting supplies and materials up to 20 lbs.; May be required to operate a State vehicle; Required to travel 5% with possible overnight stays; Must conform to TPWD dress and grooming standards, work rules and safety procedures; Non-smoking environment in all State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: Jul 5, 2024, 11:59:00 PM
California State University (CSU) Northridge
18111 Nordhoff Street, Northridge, CA 91330, USA
CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you’ve come to the right place. Learn more: https://www.csun.edu/about-csun . Major Duties Under general supervision, the Customer Service Worker-Usher/Powered Cart Operator provides customer service support for events at the Younes and Soraya Nazarian Center for the Performing Arts (The Soraya) and other campus theaters supported by The Soraya such as the Plaza del Sol Performance Hall and operates powered carts for audience transportation between campus parking lots and the theater. The incumbent interacts with artists, renters, guests, and audience in accordance with various aspects of public convenings at The Soraya including, but not limited to, security, safety, parking, venue access, ticketing and seating, VIP protocols, providing exit instructions in the event of an emergency, and other policies and procedures Refers matters as required to team supervisor and works across various customer service teams including Audience Services, Artists Entrance, and/or Production Hospitality. Performs customer service duties including scanning or tearing of tickets and distributing programs and assists patrons with finding their seats and late seating. Assists with the enforcement of policies pertaining to patron possession of large personal items, food and beverage, and use of recording devices within the theatre. Drives powered carts between various campus parking lots and theaters. Assists patrons in and out of powered carts and enforces passenger safety regulations. Performs other duties as assigned. *NOTE: To view the full position description including all of the required qualifications copy and paste this link into your browser: https://bit.ly/3hJJaVz Qualifications Experience as The Soraya Usher for at least one (1) semester preferred. Current American Heart Association or Red Cross CPR, AED and/or First Aid, and TIPS (Training for Intervention Procedures) certifications also preferred. Catering or food service experience is a plus. LICENSE: CANDIDATE MUST POSSESS A VALID CALIFORNIA DRIVER'S LICENSE. Knowledge, Skills, & Abilities Knowledge of theatre etiquette, standards and protocol, performing arts center and university facilities, policies, and organization is a plus. Displays excellent customer service skills and the ability to effectively work crowd control; excellent verbal communication skills; flexibility and patience when interacting with others. Ability to establish and maintain strong working relationships with colleagues, team supervisors, artists/artist management, rental clients, and patrons; to be courteous and communicative and maintain the highest standard of professionalism and customer service at all times. Ability to work in a fast-paced environment both independently, as well as part of a team, under the pressure of time deadlines. Employee may be required to use personal protective equipment (PPE) in accordance with Federal, State, and County Public Health directives in various aspects of their work. Pay, Benefits, & Work Schedule Classification: 0101 - Helper/Aid The anticipated HIRING RATE is $17.00 per hour. HOURS: Intermittent, on-call; hours and schedule vary. TEMP: This is a Temporary-renewable position, end date to be determined. General Information Applications are currently being accepted to establish a Helper Aid POOL. Applications for these on-call positions will be accepted on a continuing basis through June 30, 2023 or until an adequate amount of applications have been received. A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Candidates should apply by completing the CSUN on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers Equal Employment Opportunity CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, ancestry, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, covered military and veteran status, and disability. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101. Advertised: Jul 20 2022 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you’ve come to the right place. Learn more: https://www.csun.edu/about-csun . Major Duties Under general supervision, the Customer Service Worker-Usher/Powered Cart Operator provides customer service support for events at the Younes and Soraya Nazarian Center for the Performing Arts (The Soraya) and other campus theaters supported by The Soraya such as the Plaza del Sol Performance Hall and operates powered carts for audience transportation between campus parking lots and the theater. The incumbent interacts with artists, renters, guests, and audience in accordance with various aspects of public convenings at The Soraya including, but not limited to, security, safety, parking, venue access, ticketing and seating, VIP protocols, providing exit instructions in the event of an emergency, and other policies and procedures Refers matters as required to team supervisor and works across various customer service teams including Audience Services, Artists Entrance, and/or Production Hospitality. Performs customer service duties including scanning or tearing of tickets and distributing programs and assists patrons with finding their seats and late seating. Assists with the enforcement of policies pertaining to patron possession of large personal items, food and beverage, and use of recording devices within the theatre. Drives powered carts between various campus parking lots and theaters. Assists patrons in and out of powered carts and enforces passenger safety regulations. Performs other duties as assigned. *NOTE: To view the full position description including all of the required qualifications copy and paste this link into your browser: https://bit.ly/3hJJaVz Qualifications Experience as The Soraya Usher for at least one (1) semester preferred. Current American Heart Association or Red Cross CPR, AED and/or First Aid, and TIPS (Training for Intervention Procedures) certifications also preferred. Catering or food service experience is a plus. LICENSE: CANDIDATE MUST POSSESS A VALID CALIFORNIA DRIVER'S LICENSE. Knowledge, Skills, & Abilities Knowledge of theatre etiquette, standards and protocol, performing arts center and university facilities, policies, and organization is a plus. Displays excellent customer service skills and the ability to effectively work crowd control; excellent verbal communication skills; flexibility and patience when interacting with others. Ability to establish and maintain strong working relationships with colleagues, team supervisors, artists/artist management, rental clients, and patrons; to be courteous and communicative and maintain the highest standard of professionalism and customer service at all times. Ability to work in a fast-paced environment both independently, as well as part of a team, under the pressure of time deadlines. Employee may be required to use personal protective equipment (PPE) in accordance with Federal, State, and County Public Health directives in various aspects of their work. Pay, Benefits, & Work Schedule Classification: 0101 - Helper/Aid The anticipated HIRING RATE is $17.00 per hour. HOURS: Intermittent, on-call; hours and schedule vary. TEMP: This is a Temporary-renewable position, end date to be determined. General Information Applications are currently being accepted to establish a Helper Aid POOL. Applications for these on-call positions will be accepted on a continuing basis through June 30, 2023 or until an adequate amount of applications have been received. A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Candidates should apply by completing the CSUN on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers Equal Employment Opportunity CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, ancestry, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, covered military and veteran status, and disability. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101. Advertised: Jul 20 2022 Pacific Daylight Time Applications close: Closing Date/Time:
Description YOUR FUTURE STARTS HERE ! Grow your career by joining the Parks, Recreation & Libraries team in the role of Customer Service Specialist . The Human Resources Department is accepting applications for the temporary and part-time position of Customer Service Specialist in the Parks, Recreation & Libraries Department. DEFINITION To perform a variety of duties related to the overall supervision and operations of a recreation facility or major program including customer service and administrative duties; and to provide other support duties as assigned . Examples of Duties Duties may include, but are not limited to, the following: Serve as first line of contact to external customers via telephone or in person ; refer customer s to appropriate staff and/or provide a variety of general information regarding City functions and services ; and explain department operating policies and procedures . Develop, maintain and archive a variety of files and records . Assist the public with reserving and renting City facilities; register customers for classes, programs and tours ; may participate in tours as required . Respond to letters and routine correspondence. Receive and process payments for a variety of services; handle cash; prepare deposits. Receive, review and process invoices, payment requests; track costs, ensuring proper coding; researches and resolves errors in orders received and invoices; prepare an d process purchase requisitions. Prepare, compile, tabulate and maintain data including databases, various documents and statistical and operational reports and records. Review payroll for assigned department; identify and resolve discrepancies; research and respond to questions from staff regarding payroll. Track and register staff for training classes as needed. I ssue , receive, type and process various applications, per mits and other forms; apply departmental policies and procedures in determining completeness of applications ; calculate fees. Oversee the safe and proper operation of assigned facility and activities in the facility ; ensure facility rules and safety guidelines are followed; maintain order with disruptive patrons and exercise crowd control when warranted ; refer escalated issues to assigned supervisor or proper authorities. ; render first aid and CPR, if certified, as required . Complete written reports and records as required , organize and monitor equipment inventory or assigned facility. Know, understand and communicate department programs and services. Answer questions and provide information to the public; investigate complaints and recommend corrective action as necessary to resolve complaints. Identify and report any maintenance required on assigned facilities, equipment or materials. Oversee daily operations and events held at assigned facility, ensure cleanliness of restrooms and public areas; identify and report maintenance conditions affecting facility operation , equipment, materials and security. Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service. Perform related work as required . Minimum Qualifications Knowledge of: Modern office equipment and procedures including use of a variety of software applications. Customer service principles and public relations techniques. English usage, spelling, grammar and punctuation. Business letter writing and report preparation. Basic accounting principles; financial record keeping and reporting. Ability to: Learn pertinent local State and Federal laws, codes, ordinances, City functions, policies, rules and regulations. Independently perform administrative and customer service duties in support of assigned department or program. On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures. On a continuous basis, sit at desk for long periods of time; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; intermittently set up booths, hang banners, move tables, chairs and carry supplies; and lift or carry weight of 45 pounds or less. Research, respond to and assist in the resolution of inquiries and complaints. Develop and maintain filing systems. Prepare correspondence, letters, memorandums and take meeting minutes. Prepare routine financial and operational reports. Use a personal computer and a variety of software applications. Plan and organize workload. Establish and maintain effective working relationships with those contacted in the course of work. Communicate clearly and concisely, both orally and in writing. Accurately calculate fees and handle money. Use independent judgement and personal initiative. Know, understand, interpret and explain department and program policies and procedures. Experience and Training Experience: One season of experience in a position assisting in recreation facilities, recreation programs, customer service or a related field is desirable. AND Training: Equivalent to completion of the twelfth (12th) grade, GED, or higher level degree. License or Certificate Possession of a valid California driver’s license by date of appointment. Supplemental Information Detailed information on the City of Roseville recruitment practices can be reviewed on the Frequently Asked Questions page. The City of Roseville defines “accredited college or university” as an institution of higher learning and must be listed on the United States Department of Education Database of Accredited Post-Secondary Institutions and Programs website http://ope.ed.gov/accreditation . Credits earned from colleges, universities, and institutions listed as accredited institutions on this website will be considered as part of the educational component of the minimum qualifications for a classification. The following options apply to the evaluation of college degrees from countries outside the United States: Educational background from a foreign country may be evaluated by an accredited United States college or university listed on the U.S. Department of Education Database of Accredited Post-Secondary Institutions and Programs website. Verification of degree equivalency may be obtained from organizations that provide foreign education credential evaluation services. The City of Roseville will accept verification from any of the listed member agencies found at www.naces.org or www.aice-eval.org . A copy of the foreign credential evaluation verification can be attached to the employment application. If you are offered a position with the City of Roseville, as a part of the pre-employment steps, applicants must provide a foreign degree credential equivalency certificate from an approved member agency above. Applicants who do not provide verification will be eliminated from further consideration. SELECTION PROCESS All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination. The applicant’s experience and education will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the Employment List. Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations. Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check, and depending on the position applied for, a pre-employment medical exam, drug and alcohol screening test, credit check, license and/or education verification, psychological examination, and/or an extensive Police Department background check process. THE CITY OF ROSEVILLE IS AN EQUAL-OPPORTUNITY EMPLOYER. IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS. MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION. EMPLOYEE BENEFITS: The City of Roseville offers competitive benefits packages to full-time employees. Regular part-time employees receive benefits on a pro-rated basis. For more information regarding the City's benefits, visit our website here . Benefits currently include: Health, dental, and vision insurance benefits Cafeteria plan, plus City paid Flex credit Life insurance (City paid and optional supplemental employee paid) Flexible spending accounts for dependent and health/medical costs Employee assistance plan Retirement savings plan Deferred compensation plan(s) Short-term and Long-term Disability employee paid plans Educational reimbursement Vacation leave, sick leave, personal/management leaves Holiday pay (plus two floating holidays annually) Bilingual pay Longevity pay GENERAL BENEFITS : A majority of the employee benefits are similar for all City employees. There are benefits that differ depending on which bargaining unit the job classification is assigned. Exact benefits information can be found by visiting the Benefits webpage and selecting the specific bargaining unit group. TEMPORARY POSITIONS: Most benefits do not apply to the City's temporary positions. Temporary employees that work 1,500 hours annually may elect medical insurance. Temporary employees contribute to a retirement plan depending on the status of total hours worked annually. Closing Date/Time: Continuous
Mar 07, 2024
Temporary
Description YOUR FUTURE STARTS HERE ! Grow your career by joining the Parks, Recreation & Libraries team in the role of Customer Service Specialist . The Human Resources Department is accepting applications for the temporary and part-time position of Customer Service Specialist in the Parks, Recreation & Libraries Department. DEFINITION To perform a variety of duties related to the overall supervision and operations of a recreation facility or major program including customer service and administrative duties; and to provide other support duties as assigned . Examples of Duties Duties may include, but are not limited to, the following: Serve as first line of contact to external customers via telephone or in person ; refer customer s to appropriate staff and/or provide a variety of general information regarding City functions and services ; and explain department operating policies and procedures . Develop, maintain and archive a variety of files and records . Assist the public with reserving and renting City facilities; register customers for classes, programs and tours ; may participate in tours as required . Respond to letters and routine correspondence. Receive and process payments for a variety of services; handle cash; prepare deposits. Receive, review and process invoices, payment requests; track costs, ensuring proper coding; researches and resolves errors in orders received and invoices; prepare an d process purchase requisitions. Prepare, compile, tabulate and maintain data including databases, various documents and statistical and operational reports and records. Review payroll for assigned department; identify and resolve discrepancies; research and respond to questions from staff regarding payroll. Track and register staff for training classes as needed. I ssue , receive, type and process various applications, per mits and other forms; apply departmental policies and procedures in determining completeness of applications ; calculate fees. Oversee the safe and proper operation of assigned facility and activities in the facility ; ensure facility rules and safety guidelines are followed; maintain order with disruptive patrons and exercise crowd control when warranted ; refer escalated issues to assigned supervisor or proper authorities. ; render first aid and CPR, if certified, as required . Complete written reports and records as required , organize and monitor equipment inventory or assigned facility. Know, understand and communicate department programs and services. Answer questions and provide information to the public; investigate complaints and recommend corrective action as necessary to resolve complaints. Identify and report any maintenance required on assigned facilities, equipment or materials. Oversee daily operations and events held at assigned facility, ensure cleanliness of restrooms and public areas; identify and report maintenance conditions affecting facility operation , equipment, materials and security. Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service. Perform related work as required . Minimum Qualifications Knowledge of: Modern office equipment and procedures including use of a variety of software applications. Customer service principles and public relations techniques. English usage, spelling, grammar and punctuation. Business letter writing and report preparation. Basic accounting principles; financial record keeping and reporting. Ability to: Learn pertinent local State and Federal laws, codes, ordinances, City functions, policies, rules and regulations. Independently perform administrative and customer service duties in support of assigned department or program. On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures. On a continuous basis, sit at desk for long periods of time; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; intermittently set up booths, hang banners, move tables, chairs and carry supplies; and lift or carry weight of 45 pounds or less. Research, respond to and assist in the resolution of inquiries and complaints. Develop and maintain filing systems. Prepare correspondence, letters, memorandums and take meeting minutes. Prepare routine financial and operational reports. Use a personal computer and a variety of software applications. Plan and organize workload. Establish and maintain effective working relationships with those contacted in the course of work. Communicate clearly and concisely, both orally and in writing. Accurately calculate fees and handle money. Use independent judgement and personal initiative. Know, understand, interpret and explain department and program policies and procedures. Experience and Training Experience: One season of experience in a position assisting in recreation facilities, recreation programs, customer service or a related field is desirable. AND Training: Equivalent to completion of the twelfth (12th) grade, GED, or higher level degree. License or Certificate Possession of a valid California driver’s license by date of appointment. Supplemental Information Detailed information on the City of Roseville recruitment practices can be reviewed on the Frequently Asked Questions page. The City of Roseville defines “accredited college or university” as an institution of higher learning and must be listed on the United States Department of Education Database of Accredited Post-Secondary Institutions and Programs website http://ope.ed.gov/accreditation . Credits earned from colleges, universities, and institutions listed as accredited institutions on this website will be considered as part of the educational component of the minimum qualifications for a classification. The following options apply to the evaluation of college degrees from countries outside the United States: Educational background from a foreign country may be evaluated by an accredited United States college or university listed on the U.S. Department of Education Database of Accredited Post-Secondary Institutions and Programs website. Verification of degree equivalency may be obtained from organizations that provide foreign education credential evaluation services. The City of Roseville will accept verification from any of the listed member agencies found at www.naces.org or www.aice-eval.org . A copy of the foreign credential evaluation verification can be attached to the employment application. If you are offered a position with the City of Roseville, as a part of the pre-employment steps, applicants must provide a foreign degree credential equivalency certificate from an approved member agency above. Applicants who do not provide verification will be eliminated from further consideration. SELECTION PROCESS All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination. The applicant’s experience and education will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the Employment List. Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations. Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check, and depending on the position applied for, a pre-employment medical exam, drug and alcohol screening test, credit check, license and/or education verification, psychological examination, and/or an extensive Police Department background check process. THE CITY OF ROSEVILLE IS AN EQUAL-OPPORTUNITY EMPLOYER. IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS. MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION. EMPLOYEE BENEFITS: The City of Roseville offers competitive benefits packages to full-time employees. Regular part-time employees receive benefits on a pro-rated basis. For more information regarding the City's benefits, visit our website here . Benefits currently include: Health, dental, and vision insurance benefits Cafeteria plan, plus City paid Flex credit Life insurance (City paid and optional supplemental employee paid) Flexible spending accounts for dependent and health/medical costs Employee assistance plan Retirement savings plan Deferred compensation plan(s) Short-term and Long-term Disability employee paid plans Educational reimbursement Vacation leave, sick leave, personal/management leaves Holiday pay (plus two floating holidays annually) Bilingual pay Longevity pay GENERAL BENEFITS : A majority of the employee benefits are similar for all City employees. There are benefits that differ depending on which bargaining unit the job classification is assigned. Exact benefits information can be found by visiting the Benefits webpage and selecting the specific bargaining unit group. TEMPORARY POSITIONS: Most benefits do not apply to the City's temporary positions. Temporary employees that work 1,500 hours annually may elect medical insurance. Temporary employees contribute to a retirement plan depending on the status of total hours worked annually. Closing Date/Time: Continuous
City of Kansas City, MO
Kansas City, Missouri, United States
Full-time position available with the Neighborhoods & Community Service Department, Administration Division located at 414 E. 12th St. Salary Range: $18.37-$28.01/hour Normal Work Days/Hours: Monday-Friday, 8:00 a.m.-5:00 p.m. Application Deadline Date: June 26, 2024 Responsibilities • Welcomes the public and internal customers to City Hall. • Provides information and assistance related to City Services/Activities, procedures, documentation, or other issues; responds to questions, complaints, or requests for services; analyzes data to determine proper response to inquires. • Researches requests, problems and complaints and initiate appropriate action; generate work orders to resolve issues; locates and contacts appropriate personnel in City Departments for information or assistance with problems resolution; refers problems to other departments/individuals as appropriate. • Communicates with supervisor, employees, other departments, City Officials, residents, outside agencies, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems. • Performs other duties assigned. Qualifications REQUIRES high school graduation and 1 year of public or private sector experience in customer service work; OR an equivalent combination of qualifying education and experience. Preference given for bilingual. Other Information URGENT!!! CRITICAL RECRUITMENT INFORMATION Applications and/or resumes are evaluated on the information received by the application deadline. Please ensure that your application or resume clearly demonstrates how you meet the minimum qualifications for the position for which you are applying, this includes providing all relevant educational dates and a detailed description of relevant work experience, including months/years of employment. Applications and/or resumes may not be considered if information is incomplete. In order for a resume to be used in lieu of an application the resume must have been submitted online via the City's Applicant Tracking System. Positions requiring a high school diploma/GED certificate must be obtained from a school/program accredited by the Department of Education and recognized by the U.S. Secretary of Education. The minimum education requirement for positions that allow for experience equivalency for an accredited degree is a high school diploma. Unless otherwise specified, an accredited degree must be obtained from a college or university listed with the U.S. Department of Education and recognized by the U.S. Secretary of Education. For positions with a salary grade of EX6 or higher that require an accredited degree, qualifying professional experience must be obtained AFTER the accredited degree is obtained. Successful completion of a pre-employment criminal history/background check is required for all positions. Some positions require a post offer drug screen and/or physical. If appointed, non-residents must obtain residency inside Kansas City, Missouri's city limits within nine months. The City of KCMO is an equal opportunity employer that values diversity and inclusion in the workplace. The City is committed to providing a workplace environment for its employees and citizens free from discrimination based on race, color, sex (including pregnancy), national origin, religion, age, disability, marital status, genetic information, sexual orientation, or gender identity. For more information, please see our EEO Policy The City of KCMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 816-513-1908 or send an e-mail to accommodations@kcmo.org . If claiming military veterans' preference points, you must attach a copy of your DD-214 or a DD-256 (for reservists). To claim veterans' points you must have served 180 days of regular active duty service and be discharged or released under honorable conditions during peacetimes or 90 days of active duty service, one (1) day during "wartime" and a last discharge or release under honorable conditions. (DOD) 38 U.S. Code • 4211).
Jun 13, 2024
Full Time
Full-time position available with the Neighborhoods & Community Service Department, Administration Division located at 414 E. 12th St. Salary Range: $18.37-$28.01/hour Normal Work Days/Hours: Monday-Friday, 8:00 a.m.-5:00 p.m. Application Deadline Date: June 26, 2024 Responsibilities • Welcomes the public and internal customers to City Hall. • Provides information and assistance related to City Services/Activities, procedures, documentation, or other issues; responds to questions, complaints, or requests for services; analyzes data to determine proper response to inquires. • Researches requests, problems and complaints and initiate appropriate action; generate work orders to resolve issues; locates and contacts appropriate personnel in City Departments for information or assistance with problems resolution; refers problems to other departments/individuals as appropriate. • Communicates with supervisor, employees, other departments, City Officials, residents, outside agencies, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems. • Performs other duties assigned. Qualifications REQUIRES high school graduation and 1 year of public or private sector experience in customer service work; OR an equivalent combination of qualifying education and experience. Preference given for bilingual. Other Information URGENT!!! CRITICAL RECRUITMENT INFORMATION Applications and/or resumes are evaluated on the information received by the application deadline. Please ensure that your application or resume clearly demonstrates how you meet the minimum qualifications for the position for which you are applying, this includes providing all relevant educational dates and a detailed description of relevant work experience, including months/years of employment. Applications and/or resumes may not be considered if information is incomplete. In order for a resume to be used in lieu of an application the resume must have been submitted online via the City's Applicant Tracking System. Positions requiring a high school diploma/GED certificate must be obtained from a school/program accredited by the Department of Education and recognized by the U.S. Secretary of Education. The minimum education requirement for positions that allow for experience equivalency for an accredited degree is a high school diploma. Unless otherwise specified, an accredited degree must be obtained from a college or university listed with the U.S. Department of Education and recognized by the U.S. Secretary of Education. For positions with a salary grade of EX6 or higher that require an accredited degree, qualifying professional experience must be obtained AFTER the accredited degree is obtained. Successful completion of a pre-employment criminal history/background check is required for all positions. Some positions require a post offer drug screen and/or physical. If appointed, non-residents must obtain residency inside Kansas City, Missouri's city limits within nine months. The City of KCMO is an equal opportunity employer that values diversity and inclusion in the workplace. The City is committed to providing a workplace environment for its employees and citizens free from discrimination based on race, color, sex (including pregnancy), national origin, religion, age, disability, marital status, genetic information, sexual orientation, or gender identity. For more information, please see our EEO Policy The City of KCMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 816-513-1908 or send an e-mail to accommodations@kcmo.org . If claiming military veterans' preference points, you must attach a copy of your DD-214 or a DD-256 (for reservists). To claim veterans' points you must have served 180 days of regular active duty service and be discharged or released under honorable conditions during peacetimes or 90 days of active duty service, one (1) day during "wartime" and a last discharge or release under honorable conditions. (DOD) 38 U.S. Code • 4211).
Supervisor Customer Service (Cultural & Linguistic Services) CalOptima CalOptima Health is seeking a highly motivated an experienced Supervisor, Customer Service (Cultural & Linguistic Services) to join our team. The Supervisor, Customer Service will be responsible for the day-to-day operations of all Cultural & Linguistic (C&L) department activities, provide supervision and guidance to C&L staff. The incumbent will be accountable for establishing and achieving productivity standards for the team. The incumbent will be responsible for ensuring compliance with state and federal regulations and department policies and procedures. Additionally, the incumbent will support the department manager with oversight of CalOptima Health's external stakeholders, including health networks and contracted vendors. Position Information: Department: Cultural & Linguistics Salary Grade: 308 - $64,165 - $102,664 ($30.85 - $49.3577) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 50% - Program Support Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short and long-term goals/priorities for the department. Assists with developing, documenting and updating regulatory and departmental compliance desktop policies and procedures. Identifies and resolves operational problems using defined processes, expertise and judgment. Fosters and maintains a collaborative relationship with internal and external business partners to ensure member satisfaction. Participates in cross-functional project teams that ultimately improve the member's C&L experience. Performs periodic auditing of translation and interpreter services to ensure C&L quality standards are met. Assists in the review of vendor invoices for the outsourced translation and interpreter services. 45% - Supervision Sets priorities for the team to ensure task completion and performance goals are met, such as timely translations of documents, timely coordination of interpreter services and escalated member issues related to C&L. Collaborates with the Manager of C& L to develop strategies to reinforce, train and disseminate information to ensure National Committee for Quality Assurance (NCQA), Centers for Medicare & Medicaid Services (CMS) and Department Health Care Services (DHCS) regulatory compliance. Assists with new hire recruitment and interviews. Monitors employee's timekeeping and schedule adherence. Supervises the activities of the C&L staff and ensures the accuracy and on-time deliverables of all outsourced translation and interpreter services requests for all lines of business. 5% - Completes other projects and duties as assigned. Minimum Qualifications: High School diploma or equivalent required. 2 years of experience with a health plan, program or in a clinical environment working with culturally diverse populations is required. 2 years of lead or supervisory experience required. Experience in managed care and/or government programs is required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Bachelor's degree in health care, health administration, cultural and linguistic studies or a related area. Professional education or experience in translation, interpretation and cultural competency training. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese). Required Licensure / Certifications: n/a Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is June 19, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/supervisor-customer-service-cultural-linguistic-services-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-c51661b38d715744a164519baee0aeeb
Jun 08, 2024
Supervisor Customer Service (Cultural & Linguistic Services) CalOptima CalOptima Health is seeking a highly motivated an experienced Supervisor, Customer Service (Cultural & Linguistic Services) to join our team. The Supervisor, Customer Service will be responsible for the day-to-day operations of all Cultural & Linguistic (C&L) department activities, provide supervision and guidance to C&L staff. The incumbent will be accountable for establishing and achieving productivity standards for the team. The incumbent will be responsible for ensuring compliance with state and federal regulations and department policies and procedures. Additionally, the incumbent will support the department manager with oversight of CalOptima Health's external stakeholders, including health networks and contracted vendors. Position Information: Department: Cultural & Linguistics Salary Grade: 308 - $64,165 - $102,664 ($30.85 - $49.3577) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 50% - Program Support Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short and long-term goals/priorities for the department. Assists with developing, documenting and updating regulatory and departmental compliance desktop policies and procedures. Identifies and resolves operational problems using defined processes, expertise and judgment. Fosters and maintains a collaborative relationship with internal and external business partners to ensure member satisfaction. Participates in cross-functional project teams that ultimately improve the member's C&L experience. Performs periodic auditing of translation and interpreter services to ensure C&L quality standards are met. Assists in the review of vendor invoices for the outsourced translation and interpreter services. 45% - Supervision Sets priorities for the team to ensure task completion and performance goals are met, such as timely translations of documents, timely coordination of interpreter services and escalated member issues related to C&L. Collaborates with the Manager of C& L to develop strategies to reinforce, train and disseminate information to ensure National Committee for Quality Assurance (NCQA), Centers for Medicare & Medicaid Services (CMS) and Department Health Care Services (DHCS) regulatory compliance. Assists with new hire recruitment and interviews. Monitors employee's timekeeping and schedule adherence. Supervises the activities of the C&L staff and ensures the accuracy and on-time deliverables of all outsourced translation and interpreter services requests for all lines of business. 5% - Completes other projects and duties as assigned. Minimum Qualifications: High School diploma or equivalent required. 2 years of experience with a health plan, program or in a clinical environment working with culturally diverse populations is required. 2 years of lead or supervisory experience required. Experience in managed care and/or government programs is required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Bachelor's degree in health care, health administration, cultural and linguistic studies or a related area. Professional education or experience in translation, interpretation and cultural competency training. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese). Required Licensure / Certifications: n/a Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is June 19, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/supervisor-customer-service-cultural-linguistic-services-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-c51661b38d715744a164519baee0aeeb
TEXAS PARKS AND WILDLIFE
Lumberton, Texas, United States
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Customer Service Representative I-V Army 15P, 42A, 56M, 68G, 420A Customer Service Representative I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air Force 3F1X1, 3F5X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: Veteran- DD214 showing honorable discharge. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Brynne Stamatis, (409) 755-7322 PHYSICAL WORK ADDRESS: Village Creek State Park, 8854 Park Rd. 74, Lumberton, TX 77657 GENERAL DESCRIPTION : Under the direction of the Office Manager, this position is responsible for performing entry-level customer service work including general clerical duties, front desk operations, revenue collection and accounting for daily revenue for Village Creek State Park. Provides quality customer service, answers telephones, and provides information and assistance to general public. Prepares daily, weekly, monthly, and annual reports and any additional reports required by the Park Headquarters, Regional office and Austin headquarters. Processes and distributes incoming and outgoing mail. Maintains office supplies and inventories. Assists with monthly inventory count of the Gift-store, pricing, displaying and assist customers with sales. Prepares correspondence regarding park related matters including personnel, purchasing, in-house memos, and outside correspondence. Performs light maintenance including cleaning and maintaining foyers, restrooms and front desk area. Works under close supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS : Education : Graduation from High School or GED. Experience : One year experience in general clerical, cash handling or customer service. Licensure : Must possess or be able to obtain, within 30 days of employment, a valid state driver's license. KNOWLEDGE, SKILLS AND ABILITIES : Knowledge of general office procedures; Knowledge of administrative and clerical procedures; Knowledge of basic mathematics; Skill in using MS Word, Excel and Outlook; Skill in effective verbal and written communication; Skill in providing quality customer service in a courteous and professional manner; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Skill in handling a high-volume front desk; Skill in making independent, sound and timely decisions; Ability to accurately handle cash and account for revenue collected; Ability to work under stressful conditions; Ability to work as a member of a team; Ability to work independently with little or no supervision; Ability to train others; Ability to serve as team leader for Seasonal and Volunteer Staff; Ability to work with diverse constituents and populations; Ability to perform manual labor including, lifting supplies and materials up to 20 lbs.; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS : Required to work in a public park with overnight camping and day use; Required to work 40 hours per week, includes various schedules with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays, and holidays; Required to perform manual labor including, lifting supplies and materials up to 20 lbs.; Must conform to TPWD dress and grooming standards, work rules and safety procedures; Required to travel 5% with possible overnight stays; May be required to operate a State vehicle; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: Jul 5, 2024, 11:59:00 PM
Jun 22, 2024
Full Time
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Customer Service Representative I-V Army 15P, 42A, 56M, 68G, 420A Customer Service Representative I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air Force 3F1X1, 3F5X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: Veteran- DD214 showing honorable discharge. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Brynne Stamatis, (409) 755-7322 PHYSICAL WORK ADDRESS: Village Creek State Park, 8854 Park Rd. 74, Lumberton, TX 77657 GENERAL DESCRIPTION : Under the direction of the Office Manager, this position is responsible for performing entry-level customer service work including general clerical duties, front desk operations, revenue collection and accounting for daily revenue for Village Creek State Park. Provides quality customer service, answers telephones, and provides information and assistance to general public. Prepares daily, weekly, monthly, and annual reports and any additional reports required by the Park Headquarters, Regional office and Austin headquarters. Processes and distributes incoming and outgoing mail. Maintains office supplies and inventories. Assists with monthly inventory count of the Gift-store, pricing, displaying and assist customers with sales. Prepares correspondence regarding park related matters including personnel, purchasing, in-house memos, and outside correspondence. Performs light maintenance including cleaning and maintaining foyers, restrooms and front desk area. Works under close supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS : Education : Graduation from High School or GED. Experience : One year experience in general clerical, cash handling or customer service. Licensure : Must possess or be able to obtain, within 30 days of employment, a valid state driver's license. KNOWLEDGE, SKILLS AND ABILITIES : Knowledge of general office procedures; Knowledge of administrative and clerical procedures; Knowledge of basic mathematics; Skill in using MS Word, Excel and Outlook; Skill in effective verbal and written communication; Skill in providing quality customer service in a courteous and professional manner; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Skill in handling a high-volume front desk; Skill in making independent, sound and timely decisions; Ability to accurately handle cash and account for revenue collected; Ability to work under stressful conditions; Ability to work as a member of a team; Ability to work independently with little or no supervision; Ability to train others; Ability to serve as team leader for Seasonal and Volunteer Staff; Ability to work with diverse constituents and populations; Ability to perform manual labor including, lifting supplies and materials up to 20 lbs.; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS : Required to work in a public park with overnight camping and day use; Required to work 40 hours per week, includes various schedules with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays, and holidays; Required to perform manual labor including, lifting supplies and materials up to 20 lbs.; Must conform to TPWD dress and grooming standards, work rules and safety procedures; Required to travel 5% with possible overnight stays; May be required to operate a State vehicle; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: Jul 5, 2024, 11:59:00 PM
Member Liaison Specialist (Customer Service) (Bilingual) CalOptima CalOptima Health is seeking a highly motivated an experienced Member Liaison Specialist to join our team. The Member Liaison Specialist (Customer Service) will provide member service to seniors, persons with disabilities or chronic conditions, persons without housing and persons under the age of twenty-one (21) who participate in the Whole-Child Model program. The incumbent will serve as a liaison between members, health networks, providers and community-based organizations to facilitate access to services and help resolve health care and psychosocial issues. Position Information: Department: Member Liaison Program Salary Grade: 302 - $49,754 - $69,655 ($23.92 - $33.4880) Work Arrangement: Full Office Duties & Responsibilities: 85% - Member Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Assesses members' concerns to identify psychosocial or health care issues and facilitate an appropriate resolution. Intakes information from members, both over the phone and/or in person, to complete requests for assistance cases, grievances and appeals, per departmental guidelines. Coordinates members' health care and social service needs both within and outside the health network and CalOptima Health during the original interaction. Addresses member and provider inquiries, questions and concerns in all areas, including enrollment, claims, benefit interpretation, coordination of care and referrals/authorizations for medical care related to services covered under the Whole-Child Model program. Guides members in understanding and accessing the benefits under the Whole-Child Model program. Maintains documentation of member cases within the FACETS system. Initiates referrals to internal and external care management departments and government agencies. Communicates with community-based organizations, health networks, providers and vendors on behalf of members to resolve disputes and helps coordinate access to care and investigates issues preventing members from receiving medical benefits and services. 10% - Administrative Support Collaborates with interdepartmental staff in call resolution as needed. Identifies calls needing case management or escalation to a supervisor, manager or director and routes them according to established guidelines. Meets all regulatory key performance indicators, first call resolution requirements and business objectives of CalOptima Health. 5% - Completes other projects and duties as assigned. Minimum Qualifications: High School diploma or equivalent required. 2 years of experience as a call center agent or customer/member services representative in health care required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Chinese, Farsi, Korean, Spanish, Vietnamese) required. Preferred Qualifications: 2 years of experience working with the needs of persons with disabilities and chronic medical conditions in a customer/member service capacity. Health maintenance organization (HMO), Medi-Cal/Medicaid and health services experience. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is July 3, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/member-liaison-specialist-customer-service-bilingual-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-a00a0011fb9cdb44bd3fefee40d47fc0
Jun 22, 2024
Member Liaison Specialist (Customer Service) (Bilingual) CalOptima CalOptima Health is seeking a highly motivated an experienced Member Liaison Specialist to join our team. The Member Liaison Specialist (Customer Service) will provide member service to seniors, persons with disabilities or chronic conditions, persons without housing and persons under the age of twenty-one (21) who participate in the Whole-Child Model program. The incumbent will serve as a liaison between members, health networks, providers and community-based organizations to facilitate access to services and help resolve health care and psychosocial issues. Position Information: Department: Member Liaison Program Salary Grade: 302 - $49,754 - $69,655 ($23.92 - $33.4880) Work Arrangement: Full Office Duties & Responsibilities: 85% - Member Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Assesses members' concerns to identify psychosocial or health care issues and facilitate an appropriate resolution. Intakes information from members, both over the phone and/or in person, to complete requests for assistance cases, grievances and appeals, per departmental guidelines. Coordinates members' health care and social service needs both within and outside the health network and CalOptima Health during the original interaction. Addresses member and provider inquiries, questions and concerns in all areas, including enrollment, claims, benefit interpretation, coordination of care and referrals/authorizations for medical care related to services covered under the Whole-Child Model program. Guides members in understanding and accessing the benefits under the Whole-Child Model program. Maintains documentation of member cases within the FACETS system. Initiates referrals to internal and external care management departments and government agencies. Communicates with community-based organizations, health networks, providers and vendors on behalf of members to resolve disputes and helps coordinate access to care and investigates issues preventing members from receiving medical benefits and services. 10% - Administrative Support Collaborates with interdepartmental staff in call resolution as needed. Identifies calls needing case management or escalation to a supervisor, manager or director and routes them according to established guidelines. Meets all regulatory key performance indicators, first call resolution requirements and business objectives of CalOptima Health. 5% - Completes other projects and duties as assigned. Minimum Qualifications: High School diploma or equivalent required. 2 years of experience as a call center agent or customer/member services representative in health care required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Chinese, Farsi, Korean, Spanish, Vietnamese) required. Preferred Qualifications: 2 years of experience working with the needs of persons with disabilities and chronic medical conditions in a customer/member service capacity. Health maintenance organization (HMO), Medi-Cal/Medicaid and health services experience. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is July 3, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/member-liaison-specialist-customer-service-bilingual-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-a00a0011fb9cdb44bd3fefee40d47fc0
TEXAS PARKS AND WILDLIFE
Fredericksburg, Texas, United States
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Customer Service Representative I-V Army 15P, 42A, 56M, 68G, 420A Customer Service Representative I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air Force 3F1X1, 3F5X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: Veteran- DD214 showing honorable discharge. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Kristy Errington, (737) 273-6520 PHYSICAL WORK ADDRESS: Enchanted Rock SNA, 16710 Ranch Road 965, Fredericksburg, Texas 78624 GENERAL DESCRIPTION : Under the direction of the Office Manager, this position performs routine customer service work, general clerical duties, and provides customer service and information to the public for Enchanted Rock State Natural Area. Responsible for collection, automated campsite registration and accounting for daily revenue. Operates credit card machine, campsite registration and computers. Performs light maintenance including cleaning and maintaining foyers, restrooms, and front desk area. Works under close supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations, and procedures. Qualifications: MINIMUM QUALIFICATIONS : Education : High School Diploma or GED. Experience : One year experience in areas such as general clerical, cash handling or customer service. Licensure : Must possess or be able to obtain, within 30 days of employment, a valid State driver's license. PREFERRED QUALIFICATIONS : Experience : Six months of clerical experience such as accounting, typing, filing, record keeping, data entry; Six months experience in use of automation equipment or word processing and spreadsheet equipment and software. KNOWLEDGE, SKILLS AND ABILITIES : Knowledge of general office procedures; Knowledge of administrative and clerical procedures; Knowledge of basic mathematics; Skill in using MS Word, Excel and Outlook; Skill in effective verbal and written communication; Skill in providing quality customer service in a courteous and professional manner; Skill in handling a high volume front desk; Skill in making independent, sound and timely decisions; Ability to accurately handle cash and account for revenue collected; Ability to work independently with little or no supervision; Ability to work as a member of a team; Ability to work under high stress conditions; Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS : Required to work in a public park with overnight camping and day use; Required to work 40 hours per week with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays and holidays; Required to adjust to changing schedules; May be required to operate a State vehicle; Required to travel 5% with possible overnight stays; Must conform to TPWD dress and grooming standards, work rules and safety procedures; Non-smoking work environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: Jul 3, 2024, 11:59:00 PM
Jun 20, 2024
Full Time
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Customer Service Representative I-V Army 15P, 42A, 56M, 68G, 420A Customer Service Representative I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air Force 3F1X1, 3F5X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: Veteran- DD214 showing honorable discharge. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Kristy Errington, (737) 273-6520 PHYSICAL WORK ADDRESS: Enchanted Rock SNA, 16710 Ranch Road 965, Fredericksburg, Texas 78624 GENERAL DESCRIPTION : Under the direction of the Office Manager, this position performs routine customer service work, general clerical duties, and provides customer service and information to the public for Enchanted Rock State Natural Area. Responsible for collection, automated campsite registration and accounting for daily revenue. Operates credit card machine, campsite registration and computers. Performs light maintenance including cleaning and maintaining foyers, restrooms, and front desk area. Works under close supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations, and procedures. Qualifications: MINIMUM QUALIFICATIONS : Education : High School Diploma or GED. Experience : One year experience in areas such as general clerical, cash handling or customer service. Licensure : Must possess or be able to obtain, within 30 days of employment, a valid State driver's license. PREFERRED QUALIFICATIONS : Experience : Six months of clerical experience such as accounting, typing, filing, record keeping, data entry; Six months experience in use of automation equipment or word processing and spreadsheet equipment and software. KNOWLEDGE, SKILLS AND ABILITIES : Knowledge of general office procedures; Knowledge of administrative and clerical procedures; Knowledge of basic mathematics; Skill in using MS Word, Excel and Outlook; Skill in effective verbal and written communication; Skill in providing quality customer service in a courteous and professional manner; Skill in handling a high volume front desk; Skill in making independent, sound and timely decisions; Ability to accurately handle cash and account for revenue collected; Ability to work independently with little or no supervision; Ability to work as a member of a team; Ability to work under high stress conditions; Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS : Required to work in a public park with overnight camping and day use; Required to work 40 hours per week with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays and holidays; Required to adjust to changing schedules; May be required to operate a State vehicle; Required to travel 5% with possible overnight stays; Must conform to TPWD dress and grooming standards, work rules and safety procedures; Non-smoking work environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: Jul 3, 2024, 11:59:00 PM
TEXAS PARKS AND WILDLIFE
Johnson City, Texas, United States
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Customer Service Representative I-V Army 15P, 42A, 56M, 68G, 420A Customer Service Representative I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air Force 3F1X1, 3F5X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: Veteran- DD214 showing honorable discharge. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Ben Fleury, (830) 868-7304 PHYSICAL WORK ADDRESS: Pedernales Falls State Park, 2585 Park Road 6026, Johnson City, TX 78636 GENERAL DESCRIPTION : Under the direction of the park Office Manager, this position performs entry-level to routine customer service work and is responsible for providing information to the public in person, on the telephone and in writing; revenue collection; permit sales; automated campsite registration, accounting for daily revenue and ancillary product sales; clerical duties that include preparation of reports, and processing of correspondence. Assists with the housekeeping and custodial duties of the park Headquarters building. Operates credit card machine, campsite registration and computer sales machine. Works under close supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. NOTE : Temporary position contingent upon funding with fluctuating full-time/part-time hours based on operational needs. Qualifications: MINIMUM QUALIFICATIONS : Education : High School Diploma or GED. Experience : No experience required. Licensure : Must possess or be able to obtain, within 30 days of employment, a valid state driver's license. PREFERRED QUALIFICATIONS : Experience : Six months experience in customer service; Six months working with the public and handling monies; Six months of clerical experience in clerical work such as accounting, typing, filing, record keeping, data entry; Six months of experience in use of automation equipment or word processing and spreadsheet equipment and software. KNOWLEDGE, SKILLS AND ABILITIES : Knowledge of administrative and clerical procedures; Knowledge of general office practices; Knowledge of telephone procedures and etiquette; Knowledge of accounting/accountability of revenue collection; Knowledge of basic mathematics; Skill in MS Word, Excel and Outlook; Skill in effective verbal and written communication; Skill in using standard office equipment; Skill in providing quality customer service in a courteous and professional manner; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Ability to accurately handle cash and account for revenue collected; Ability to work independently with little or no supervision; Ability to work under stressful conditions during peak workload periods; Ability to work as a member of a team; Ability to perform manual labor including, lifting supplies and materials up to 20 lbs.; Ability to conduct work activities in accordance with the TPWD safety program. WORKING CONDITIONS : Required to work in a high visitation public park with overnight camping; Required to work 10 to 40 hours per week with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays and holidays; Required to adjust to changing work schedules; This position will fluctuate between part-time and full-time status throughout the term of employment. Changing from part-time to full-time and vice versa may impact the amount of leave accrued, eligibility for longevity pay, and health insurance rates; Hours may be reduced or extended as needed through primary peak season from March to September; Hours may be reduced or increased dependent upon funding; Required to perform manual labor including, lifting supplies and materials up to 20 lbs.; May be required to operate a State vehicle; Required to travel 5% with possible overnight stays; Must conform to TPWD dress and grooming standards, work rules and safety procedures; Non-smoking environment in all State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: Jun 27, 2024, 11:59:00 PM
Jun 14, 2024
Part Time
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Customer Service Representative I-V Army 15P, 42A, 56M, 68G, 420A Customer Service Representative I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air Force 3F1X1, 3F5X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: Veteran- DD214 showing honorable discharge. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Ben Fleury, (830) 868-7304 PHYSICAL WORK ADDRESS: Pedernales Falls State Park, 2585 Park Road 6026, Johnson City, TX 78636 GENERAL DESCRIPTION : Under the direction of the park Office Manager, this position performs entry-level to routine customer service work and is responsible for providing information to the public in person, on the telephone and in writing; revenue collection; permit sales; automated campsite registration, accounting for daily revenue and ancillary product sales; clerical duties that include preparation of reports, and processing of correspondence. Assists with the housekeeping and custodial duties of the park Headquarters building. Operates credit card machine, campsite registration and computer sales machine. Works under close supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. NOTE : Temporary position contingent upon funding with fluctuating full-time/part-time hours based on operational needs. Qualifications: MINIMUM QUALIFICATIONS : Education : High School Diploma or GED. Experience : No experience required. Licensure : Must possess or be able to obtain, within 30 days of employment, a valid state driver's license. PREFERRED QUALIFICATIONS : Experience : Six months experience in customer service; Six months working with the public and handling monies; Six months of clerical experience in clerical work such as accounting, typing, filing, record keeping, data entry; Six months of experience in use of automation equipment or word processing and spreadsheet equipment and software. KNOWLEDGE, SKILLS AND ABILITIES : Knowledge of administrative and clerical procedures; Knowledge of general office practices; Knowledge of telephone procedures and etiquette; Knowledge of accounting/accountability of revenue collection; Knowledge of basic mathematics; Skill in MS Word, Excel and Outlook; Skill in effective verbal and written communication; Skill in using standard office equipment; Skill in providing quality customer service in a courteous and professional manner; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Ability to accurately handle cash and account for revenue collected; Ability to work independently with little or no supervision; Ability to work under stressful conditions during peak workload periods; Ability to work as a member of a team; Ability to perform manual labor including, lifting supplies and materials up to 20 lbs.; Ability to conduct work activities in accordance with the TPWD safety program. WORKING CONDITIONS : Required to work in a high visitation public park with overnight camping; Required to work 10 to 40 hours per week with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays and holidays; Required to adjust to changing work schedules; This position will fluctuate between part-time and full-time status throughout the term of employment. Changing from part-time to full-time and vice versa may impact the amount of leave accrued, eligibility for longevity pay, and health insurance rates; Hours may be reduced or extended as needed through primary peak season from March to September; Hours may be reduced or increased dependent upon funding; Required to perform manual labor including, lifting supplies and materials up to 20 lbs.; May be required to operate a State vehicle; Required to travel 5% with possible overnight stays; Must conform to TPWD dress and grooming standards, work rules and safety procedures; Non-smoking environment in all State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: Jun 27, 2024, 11:59:00 PM
TEXAS PARKS AND WILDLIFE
Lockhart, Texas, United States
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Customer Service Representative I-V Army 15P, 42A, 56M, 68G, 420A Customer Service Representative I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air Force 3F1X1, 3F5X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: 1. Veteran- DD214 showing honorable discharge. 2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. 3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. 4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. 5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Jennifer Lott, (512) 398-3479 PHYSICAL WORK ADDRESS: Lockhart State Park, 2012 State Park Road, Lockhart, TX 78644 GENERAL DESCRIPTION NOTE: Internal posting. Open to TPWD State Parks employees only. Under the direction of the Office Manager/Team Leader, this position performs entry-level customer service work including, general clerical duties and providing customer service and information to the public at Lockhart State Park. Duties include but are not limited to: assisting with the daily operations of revenue collection and accounting, permit sales, automated registration and reservation for visitors, and answering telephones. Prepares correspondence and reports. Performs general cleaning of park headquarters. Works under close to moderate supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS Education: Graduation from High School or GED. Experience: One year experience in general clerical, cash handling or customer service. Licensure: Applicant must possess a valid State driver's license. PREFERRED QUALIFICATIONS Experience: Experience with cash handling; Experience in accounting; Experience in front desk golf course operations. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of general office skills; Knowledge of basic math calculations; Knowledge of fiscal control policies, public safety, and revenue reporting concepts; Skill in using MS Word, Excel and Outlook; Skill in effective verbal and written communication; Skill in using standard office equipment; Skill in general routine office cleaning; Skill in providing quality customer service in a courteous and professional manner; Skill in basic report writing for completing various daily and weekly reports; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Ability to accurately handle cash transactions and account for revenue collected; Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities; Ability to prepare and maintain detailed records, files and reports; Ability to handle busy telephone communications and long lines of customers courteously and effectively; Ability to handle complaints, emergencies and high volume of people; Ability to learn on-line registration system and licensing system; Ability to respond to public inquiries in a timely manner; Ability to work outside, occasionally in adverse weather conditions; Ability to perform manual labor including, lifting supplies and materials up to 10 lbs.; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS Required to work in a public park with day use; Required to work 40 hours per week with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays, and holidays; Required to perform manual labor, including lifting supplies and materials up to 10 lbs.; Required to work outside, occasionally in adverse weather conditions; May be required to operate a State vehicle; Required to travel 5% with possible overnight stays; Must conform to TPWD dress and grooming standards, work rules and safety procedures; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: Jul 2, 2024, 11:59:00 PM
Jun 26, 2024
Full Time
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Customer Service Representative I-V Army 15P, 42A, 56M, 68G, 420A Customer Service Representative I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air Force 3F1X1, 3F5X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: 1. Veteran- DD214 showing honorable discharge. 2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. 3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. 4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. 5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Jennifer Lott, (512) 398-3479 PHYSICAL WORK ADDRESS: Lockhart State Park, 2012 State Park Road, Lockhart, TX 78644 GENERAL DESCRIPTION NOTE: Internal posting. Open to TPWD State Parks employees only. Under the direction of the Office Manager/Team Leader, this position performs entry-level customer service work including, general clerical duties and providing customer service and information to the public at Lockhart State Park. Duties include but are not limited to: assisting with the daily operations of revenue collection and accounting, permit sales, automated registration and reservation for visitors, and answering telephones. Prepares correspondence and reports. Performs general cleaning of park headquarters. Works under close to moderate supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS Education: Graduation from High School or GED. Experience: One year experience in general clerical, cash handling or customer service. Licensure: Applicant must possess a valid State driver's license. PREFERRED QUALIFICATIONS Experience: Experience with cash handling; Experience in accounting; Experience in front desk golf course operations. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of general office skills; Knowledge of basic math calculations; Knowledge of fiscal control policies, public safety, and revenue reporting concepts; Skill in using MS Word, Excel and Outlook; Skill in effective verbal and written communication; Skill in using standard office equipment; Skill in general routine office cleaning; Skill in providing quality customer service in a courteous and professional manner; Skill in basic report writing for completing various daily and weekly reports; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Ability to accurately handle cash transactions and account for revenue collected; Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities; Ability to prepare and maintain detailed records, files and reports; Ability to handle busy telephone communications and long lines of customers courteously and effectively; Ability to handle complaints, emergencies and high volume of people; Ability to learn on-line registration system and licensing system; Ability to respond to public inquiries in a timely manner; Ability to work outside, occasionally in adverse weather conditions; Ability to perform manual labor including, lifting supplies and materials up to 10 lbs.; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS Required to work in a public park with day use; Required to work 40 hours per week with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays, and holidays; Required to perform manual labor, including lifting supplies and materials up to 10 lbs.; Required to work outside, occasionally in adverse weather conditions; May be required to operate a State vehicle; Required to travel 5% with possible overnight stays; Must conform to TPWD dress and grooming standards, work rules and safety procedures; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: Jul 2, 2024, 11:59:00 PM
Sacramento County, CA
Sacramento, California, United States
The Position Come join one of Forbes Magazine's Best Employers ! This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 1/24/24, 4/24/24, 7/24/24, 10/23/24 Under direction, the Human Services Supervisor Master's Degree supervises, assigns, reviews or coordinates the work of staff responsible for the provision of client social services, either through direct supervision of staff, or indirectly through program planning, administration and evaluation; ensures work quality and adherence to established policies and procedures; and performs the more complex tasks relative to the assigned area of responsibility. Examples of Knowledge and Abilities Knowledge of Principles and practices of supervision, discipline, leadership, mentoring, and training Team dynamics and team building Interviewing techniques, including crisis intervention methods Effective personnel practices including recognition, performance evaluation and progressive discipline Applicable federal, state, and local laws, rules, codes, regulations, and procedures governing the operation of public social services agencies in a variety of relevant program areas Rules and regulations governing eligibility and grant maintenance programs administered by the County The role of a public social service agency in the treatment plan Available community resources Casework practice and case management Principles of human behavior including people under physical, psychological and social stress Principles, techniques and methods of community and human services delivery programs Types of financial, medical and human services available to public assistance applicants The sources of information necessary to determine and verify the eligibility of applicants for, or recipients of, federal aid Principles of time management and project management Principles and techniques of program planning and evaluation Assessment, case management and treatment techniques for children, families, and individuals with a variety of social, psychological, physical and economic problems The functions and interrelationships of the various agencies comprising the criminal justice system Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignment English usage, spelling, grammar, and punctuation Ability to Select, supervise, train, and evaluate staff Plan, coordinate, assign, and review the work of subordinate staff Investigate and resolve disciplinary issues Provide consultative services in complex situations Evaluate the quality and quantity of individual and unit performance Classify case problems and evaluate the effectiveness of efforts in solving them Coordinate the delivery of social and community services Analyze situations accurately and adopt an effective course of action Analyze, interpret and explain policies to staff Recognize problems which call for the use of public and private community resources Develop and maintain cooperative, effective working relationships with others Effectively listen, mediate and resolve complaints Interpret, apply and explain applicable federal, state, and local laws, codes, and regulations Communicate clearly and concisely, both verbally and in writing Research, analyze and make recommendations on the implementation of policies, procedures, regulations and work flow Develop clear and comprehensive procedures and forms necessary to implement changes Apply customer service skills, including the identification of customer needs and follow up to ensure customer commitments have been met Employment Qualifications Minimum Qualifications Either: 1a. One year of full-time, paid experience at the supervisory or professional level performing social services delivery activities such as assessing client needs, determining appropriate actions and establishing case plans, monitoring client progress, maintaining case records, or making referrals to other resources, agencies, or services. AND 1b. A Master's Degree from an accredited college or university in social work. Or: 2a. One year of full-time, paid experience at the supervisory or professional level performing social services delivery activities such as assessing client needs, determining appropriate actions and establishing case plans, monitoring client progress, maintaining case records, or making referrals to other resources, agencies, or services. AND 2b. A Master's Degree in a program that meets the requirements necessary to satisfy the minimum education for a Marriage and Family Therapist or Licensed Professional Clinical Counselor license issued by the California Department of Consumer Affairs, Board of Behavioral Science Examiners. Note: Part-time experience is converted to full-time on the basis of 173.6 hours = 21.7 days = 1 work month. Note: The word "experience" referenced in the minimum qualifications means full-time paid experience unless the job announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Background/Criminal History: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. Driver's License: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver license may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Child and Elder Abuse Reporting: Persons selected for employment must, as a condition of employment, sign a statement agreeing to comply with Section 11166 of the California Penal Code and Section 15630 of the Welfare and Institutions Code relating to child and elder abuse reporting. Physical Abilities: Some positions in this class may require the incumbent to be able to: Sit for periods up to one hour while driving to home visits Climb flights of stairs to reach residence Lift infants and toddlers weighing up to 40 pounds Carry automobile child safety seats Have sufficient vision to assess physical condition of clients and home environment Working Conditions: Some positions in this class may require the incumbent to: Be exposed to hostile, emotionally disturbed or mentally ill persons and/or confrontational interpersonal situations Work in dangerous, high crime areas of the community Work during non-routine hours, standby, and/or callback Work in and around substandard living areas with exposure to common communicable diseases, scabies, impetigo and other rashes Work outside in all types of climatic conditions including inclement, very hot and/or cold weather Probationary Period The probationary period for this classification is six (6) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Applicants requesting reasonable accommodations during employment examinations: For more information, please review the Job Applicant Exam Reasonable Accommodation Information and submit an Employment Exam Reasonable Accommodation Online Request Form . EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions.
Jun 10, 2024
The Position Come join one of Forbes Magazine's Best Employers ! This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 1/24/24, 4/24/24, 7/24/24, 10/23/24 Under direction, the Human Services Supervisor Master's Degree supervises, assigns, reviews or coordinates the work of staff responsible for the provision of client social services, either through direct supervision of staff, or indirectly through program planning, administration and evaluation; ensures work quality and adherence to established policies and procedures; and performs the more complex tasks relative to the assigned area of responsibility. Examples of Knowledge and Abilities Knowledge of Principles and practices of supervision, discipline, leadership, mentoring, and training Team dynamics and team building Interviewing techniques, including crisis intervention methods Effective personnel practices including recognition, performance evaluation and progressive discipline Applicable federal, state, and local laws, rules, codes, regulations, and procedures governing the operation of public social services agencies in a variety of relevant program areas Rules and regulations governing eligibility and grant maintenance programs administered by the County The role of a public social service agency in the treatment plan Available community resources Casework practice and case management Principles of human behavior including people under physical, psychological and social stress Principles, techniques and methods of community and human services delivery programs Types of financial, medical and human services available to public assistance applicants The sources of information necessary to determine and verify the eligibility of applicants for, or recipients of, federal aid Principles of time management and project management Principles and techniques of program planning and evaluation Assessment, case management and treatment techniques for children, families, and individuals with a variety of social, psychological, physical and economic problems The functions and interrelationships of the various agencies comprising the criminal justice system Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignment English usage, spelling, grammar, and punctuation Ability to Select, supervise, train, and evaluate staff Plan, coordinate, assign, and review the work of subordinate staff Investigate and resolve disciplinary issues Provide consultative services in complex situations Evaluate the quality and quantity of individual and unit performance Classify case problems and evaluate the effectiveness of efforts in solving them Coordinate the delivery of social and community services Analyze situations accurately and adopt an effective course of action Analyze, interpret and explain policies to staff Recognize problems which call for the use of public and private community resources Develop and maintain cooperative, effective working relationships with others Effectively listen, mediate and resolve complaints Interpret, apply and explain applicable federal, state, and local laws, codes, and regulations Communicate clearly and concisely, both verbally and in writing Research, analyze and make recommendations on the implementation of policies, procedures, regulations and work flow Develop clear and comprehensive procedures and forms necessary to implement changes Apply customer service skills, including the identification of customer needs and follow up to ensure customer commitments have been met Employment Qualifications Minimum Qualifications Either: 1a. One year of full-time, paid experience at the supervisory or professional level performing social services delivery activities such as assessing client needs, determining appropriate actions and establishing case plans, monitoring client progress, maintaining case records, or making referrals to other resources, agencies, or services. AND 1b. A Master's Degree from an accredited college or university in social work. Or: 2a. One year of full-time, paid experience at the supervisory or professional level performing social services delivery activities such as assessing client needs, determining appropriate actions and establishing case plans, monitoring client progress, maintaining case records, or making referrals to other resources, agencies, or services. AND 2b. A Master's Degree in a program that meets the requirements necessary to satisfy the minimum education for a Marriage and Family Therapist or Licensed Professional Clinical Counselor license issued by the California Department of Consumer Affairs, Board of Behavioral Science Examiners. Note: Part-time experience is converted to full-time on the basis of 173.6 hours = 21.7 days = 1 work month. Note: The word "experience" referenced in the minimum qualifications means full-time paid experience unless the job announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Background/Criminal History: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. Driver's License: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver license may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Child and Elder Abuse Reporting: Persons selected for employment must, as a condition of employment, sign a statement agreeing to comply with Section 11166 of the California Penal Code and Section 15630 of the Welfare and Institutions Code relating to child and elder abuse reporting. Physical Abilities: Some positions in this class may require the incumbent to be able to: Sit for periods up to one hour while driving to home visits Climb flights of stairs to reach residence Lift infants and toddlers weighing up to 40 pounds Carry automobile child safety seats Have sufficient vision to assess physical condition of clients and home environment Working Conditions: Some positions in this class may require the incumbent to: Be exposed to hostile, emotionally disturbed or mentally ill persons and/or confrontational interpersonal situations Work in dangerous, high crime areas of the community Work during non-routine hours, standby, and/or callback Work in and around substandard living areas with exposure to common communicable diseases, scabies, impetigo and other rashes Work outside in all types of climatic conditions including inclement, very hot and/or cold weather Probationary Period The probationary period for this classification is six (6) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Applicants requesting reasonable accommodations during employment examinations: For more information, please review the Job Applicant Exam Reasonable Accommodation Information and submit an Employment Exam Reasonable Accommodation Online Request Form . EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions.
Sacramento County, CA
Sacramento, California, United States
The Position Come join one of Forbes Magazine's Best Employers! This is a continuous filing exam. The final filing date is: 5:00 pm on: 5/3/24, 6/7/24, 7/5/24, 8/2/24* (final) Under direction, Park Ranger Supervisor supervises positions involved in law enforcement, fee collection, visitor services, interpretive programs, resource and wildlife protection, safety enforcement, pollution control, habitat improvement, planning and development, public relations, and related duties for the County Regional Parks System. Examples of Knowledge and Abilities Knowledge of Principles and practices of supervision, discipline, leadership, mentoring, and training Principles and practices of law enforcement Principles of natural resource management and protection Information and presentation techniques to plan and review interpretive programs on historical, cultural and natural features of a park Applicable federal, state, and local laws, codes, and regulations related to park administration and law enforcement Principles of budget management Principles and techniques of effective public and personnel relations Proper operation of communication equipment such as two-way radios, pagers and cell phones Safety procedures related to using firearms, handcuffs and batons Basic first aid and CPR Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignment English usage, spelling, grammar, and punctuation Ability to Select, supervise, train, and evaluate staff Investigate and resolve disciplinary issues Develop and maintain cooperative, effective working relationships with the public, community groups and organizations, other departmental divisions and governmental agencies Accurately analyze situations and recommend or adopt an effective course of action Communicate clearly and concisely, both verbally and in writing Collect and compile a variety of data and information and complete comprehensive reports and other written documents Remain calm and rational in stressful or emergency situations Maintain proficiency in defensive techniques and firearms Respond quickly and appropriately in an emergency Provide basic first aid and CPR Use current technologies, tools, and equipment to achieve program goals Interpret and apply applicable federal, state, and local laws, codes, and regulations related to park administration and law enforcement Apply customer service skills, including the identification of customer needs and follow up to ensure customer commitments have been met Monitor and interpret budgets and other financial documents Employment Qualifications Minimum Qualifications Possession of a valid State of California Peace Officers Standard and Training (POST) Basic Certificate; And Six years of full-time paid or volunteer experience performing ranger activities in a public recreational park or historical area, law enforcement work, or investigative work. Note: Sacramento County Park Rangers hired prior to June 1, 2007 are exempt from possessing the POST Basic Certificate. Note: Completion of units from an accredited college or university in law enforcement, park and recreation administration, forestry, public recreation, criminal justice, natural resource management or a closely related field pertinent to the management and protection of natural and cultural resources may be substituted for up to two years of the required experience on the basis of 3 semester (4 quarter) units equal one month of work experience. Note: If a period of three years has elapsed since employment as a full-time peace officer in California, successful completion of the California Basic Course Equivalency Examination administered by POST will be required before employment. The three year time period is computed from the last day of the last applicable full-time paid law enforcement employment and the date of appointment in this class. Note: If the word “experience” is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. GENERAL QUALIFICATIONS Criminal History and Background Checks : The County shall access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County shall also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement : A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Certification Requirement : A valid First Aid and CPR certificate from the American Red Cross or another agency that meets OSHA guidelines are required within twelve months of appointment. Failure to obtain or maintain the appropriate certificates may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Compliance with California Government Code : Each employee shall meet the minimum standards pursuant to California Government Code, Section 1031, as may be amended from time to time: Be a citizen of the United States or a permanent resident alien who is eligible for and has applied for citizenship. Any permanent resident alien shall be disqualified from holding a position if his/her application for citizenship is denied. Be at least 18 years of age. Be fingerprinted for purposes of search of local, state, and national fingerprint files to disclose any criminal record. In addition, a classifiable set of fingerprints shall be furnished to the Department of Justice and to the Federal Bureau of Investigations. Be found to be free from any physical, emotional, or mental condition which might adversely affect the exercise of the powers of a peace officer. For purposes of this section, a medical examination, including psychological screening, shall be required prior to appointment. Completion of POST Supervisory Course : Within twelve (12) months of appointment to this classification, the incumbent must successfully complete the State of California Peace Officers Standards and Training (POST) Supervisory Course. Physical Requirements : While most work will be done in an office setting, incumbents in this class will also be required to: Lift, pull, push and carry equipment and material weighing up to 40 pounds without assistance; lift heavier items with assistance. Demonstrate color vision sufficient to distinguish colors in order to describe events in an accurate manner. Have normal (or corrected to normal) sense of vision in order to operate a vehicle safely and perform other duties of this class. Have normal (or corrected to normal) sense of hearing in order to operate communication equipment required for this class. Walk and stand for long periods of time. Have physical strength, agility, and stamina to use security equipment such as firearms, handcuffs and batons; apprehend and restrain an individual; and effect rescues in swift water conditions. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions : While most work will be done in an office setting, incumbents in this class will also be required to: Work outside in all types of climatic conditions including inclement or very hot weather. Work around dust, dirt, noise, and odors. Work alone for extended periods of time. Work in areas of low illumination. Work various shifts to provide 24-7 coverage, including nights, weekends and holidays, overtime and standby. Wear and maintain a designated uniform; including department issued safety equipment such as a duty/gun belt, handcuffs, baton, etc. Work on uneven terrain. Work in or near fast moving rivers and streams. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Applicants requesting reasonable accommodations during employment examinations: For more information, please review the Job Applicant Exam Reasonable Accommodation Information and submit an Employment Exam Reasonable Accommodation Online Request Form . EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 8/2/2024 5:00 PM Pacific
Mar 23, 2024
The Position Come join one of Forbes Magazine's Best Employers! This is a continuous filing exam. The final filing date is: 5:00 pm on: 5/3/24, 6/7/24, 7/5/24, 8/2/24* (final) Under direction, Park Ranger Supervisor supervises positions involved in law enforcement, fee collection, visitor services, interpretive programs, resource and wildlife protection, safety enforcement, pollution control, habitat improvement, planning and development, public relations, and related duties for the County Regional Parks System. Examples of Knowledge and Abilities Knowledge of Principles and practices of supervision, discipline, leadership, mentoring, and training Principles and practices of law enforcement Principles of natural resource management and protection Information and presentation techniques to plan and review interpretive programs on historical, cultural and natural features of a park Applicable federal, state, and local laws, codes, and regulations related to park administration and law enforcement Principles of budget management Principles and techniques of effective public and personnel relations Proper operation of communication equipment such as two-way radios, pagers and cell phones Safety procedures related to using firearms, handcuffs and batons Basic first aid and CPR Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignment English usage, spelling, grammar, and punctuation Ability to Select, supervise, train, and evaluate staff Investigate and resolve disciplinary issues Develop and maintain cooperative, effective working relationships with the public, community groups and organizations, other departmental divisions and governmental agencies Accurately analyze situations and recommend or adopt an effective course of action Communicate clearly and concisely, both verbally and in writing Collect and compile a variety of data and information and complete comprehensive reports and other written documents Remain calm and rational in stressful or emergency situations Maintain proficiency in defensive techniques and firearms Respond quickly and appropriately in an emergency Provide basic first aid and CPR Use current technologies, tools, and equipment to achieve program goals Interpret and apply applicable federal, state, and local laws, codes, and regulations related to park administration and law enforcement Apply customer service skills, including the identification of customer needs and follow up to ensure customer commitments have been met Monitor and interpret budgets and other financial documents Employment Qualifications Minimum Qualifications Possession of a valid State of California Peace Officers Standard and Training (POST) Basic Certificate; And Six years of full-time paid or volunteer experience performing ranger activities in a public recreational park or historical area, law enforcement work, or investigative work. Note: Sacramento County Park Rangers hired prior to June 1, 2007 are exempt from possessing the POST Basic Certificate. Note: Completion of units from an accredited college or university in law enforcement, park and recreation administration, forestry, public recreation, criminal justice, natural resource management or a closely related field pertinent to the management and protection of natural and cultural resources may be substituted for up to two years of the required experience on the basis of 3 semester (4 quarter) units equal one month of work experience. Note: If a period of three years has elapsed since employment as a full-time peace officer in California, successful completion of the California Basic Course Equivalency Examination administered by POST will be required before employment. The three year time period is computed from the last day of the last applicable full-time paid law enforcement employment and the date of appointment in this class. Note: If the word “experience” is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. GENERAL QUALIFICATIONS Criminal History and Background Checks : The County shall access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County shall also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement : A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Certification Requirement : A valid First Aid and CPR certificate from the American Red Cross or another agency that meets OSHA guidelines are required within twelve months of appointment. Failure to obtain or maintain the appropriate certificates may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Compliance with California Government Code : Each employee shall meet the minimum standards pursuant to California Government Code, Section 1031, as may be amended from time to time: Be a citizen of the United States or a permanent resident alien who is eligible for and has applied for citizenship. Any permanent resident alien shall be disqualified from holding a position if his/her application for citizenship is denied. Be at least 18 years of age. Be fingerprinted for purposes of search of local, state, and national fingerprint files to disclose any criminal record. In addition, a classifiable set of fingerprints shall be furnished to the Department of Justice and to the Federal Bureau of Investigations. Be found to be free from any physical, emotional, or mental condition which might adversely affect the exercise of the powers of a peace officer. For purposes of this section, a medical examination, including psychological screening, shall be required prior to appointment. Completion of POST Supervisory Course : Within twelve (12) months of appointment to this classification, the incumbent must successfully complete the State of California Peace Officers Standards and Training (POST) Supervisory Course. Physical Requirements : While most work will be done in an office setting, incumbents in this class will also be required to: Lift, pull, push and carry equipment and material weighing up to 40 pounds without assistance; lift heavier items with assistance. Demonstrate color vision sufficient to distinguish colors in order to describe events in an accurate manner. Have normal (or corrected to normal) sense of vision in order to operate a vehicle safely and perform other duties of this class. Have normal (or corrected to normal) sense of hearing in order to operate communication equipment required for this class. Walk and stand for long periods of time. Have physical strength, agility, and stamina to use security equipment such as firearms, handcuffs and batons; apprehend and restrain an individual; and effect rescues in swift water conditions. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions : While most work will be done in an office setting, incumbents in this class will also be required to: Work outside in all types of climatic conditions including inclement or very hot weather. Work around dust, dirt, noise, and odors. Work alone for extended periods of time. Work in areas of low illumination. Work various shifts to provide 24-7 coverage, including nights, weekends and holidays, overtime and standby. Wear and maintain a designated uniform; including department issued safety equipment such as a duty/gun belt, handcuffs, baton, etc. Work on uneven terrain. Work in or near fast moving rivers and streams. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Applicants requesting reasonable accommodations during employment examinations: For more information, please review the Job Applicant Exam Reasonable Accommodation Information and submit an Employment Exam Reasonable Accommodation Online Request Form . EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 8/2/2024 5:00 PM Pacific
Sacramento County, CA
Sacramento, California, United States
The Position Come join one of Forbes Magazine's Best Employers ! This is a continuous filing exam. The next filing cut-offs are at 5:00 pm on: 7/14/2023, 10/13/2023, 1/12/2024, 4/12/2024, 7/12/2024, 10/11/2024, 1/10/2025 Sanitation District Maintenance & Operations Supervisors, under direction, supervise staff engaged in the inspection, cleaning, repair, preventive maintenance and minor construction of sewer lines and the operation, maintenance and repair of pump and lift stations of the Sanitation Districts Agency in Sacramento County. Examples of Knowledge and Abilities Knowledge of Basic principles of supervisory responsibilities and training methods Equipment and methods for cleaning and repairing pipelines involved in the conveyance of wastewater Pipe types and pipe materials used in the maintenance and repair of wastewater systems Methods, materials, tools, and equipment, including their operation, maintenance, capacities and limitations, used in the maintenance and repair of wastewater collection systems, including electrical and mechanical motors and pumps at pump and lift stations General Safety Orders and Construction Safety Orders as issued by OSHA for personal safety Various computer programs and software including computerized maintenance management systems and Supervisor Control and Data Acquisition (SCADA) systems Environmental considerations, policies, procedures and agreements with government agencies and jurisdictions Math principles such as addition, subtraction, multiplication, and division Purchasing contracts, policies and procedures for purchasing rental agreements, equipment and supplies Policies and procedures regarding gas detection devices, confined space, and handling of hazardous materials Traffic control and worksite safety methods Ability to Plan, organize, supervise and direct the work processes of others Communicate clearly, concisely and courteously with co-workers, other employees, customers, and the general public Record data, prepare work orders, and write investigatory reports Provide good customer service, work in a team environment and establish good relationships with co-workers, the public, and other customers Recognize abilities of employees and their competence for various duties and recommend training Read and interpret plans and specifications Investigate service requests Be flexible, decisive and make responsible decisions Identify plants and rodents and determine their control by herbicides and pesticides Make decisions in emergency situations Read and understand maps Direct and train staff Read and interpret electronic controls Employment Qualifications Minimum Qualifications A valid California Driver License, Class C or higher; - AND - The Grade 2 California Water Environmental Association (CWEA) Collection System Maintenance Certification - AND - Either: 1. One year of full-time, paid experience employed by the County of Sacramento supervising work involved in highway maintenance, stormwater drainage, airfield maintenance, or construction inspection. Or: 2. Two years of full-time, paid experience in the class of Sanitation District Maintenance and Operations Senior Technician, Mechanical Maintenance Technician and/or Underground Construction and Maintenance Specialist in Sacramento County service. Or: 3. Two years of full-time, paid experience in the public or private sector as a lead worker or supervisor over crews performing, inspecting or planning/scheduling the maintenance, construction, repair or cleaning of wastewater systems, storm drainage systems, or water distribution systems. Note: The following education may be substituted for one year of experience in either pattern 2 or 3 above: Possession of an Associate's degree or higher from an accredited college or university in engineering technology or civil, environmental or mechanical engineering; management, business or public administration; or construction management technology or construction management. Note: The word "experience" referenced in the minimum qualifications means full-time paid experience unless the job announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Driver's License: Incumbents appointed to this class are required to maintain a valid California driver's license, Class C. Failure to maintain the appropriate California driver's license constitutes cause for personnel action in accordance with Civil Service Rule 11.4. Individuals who do not meet this requirement due to disability will be reviewed on a case by case basis. Certificates/licenses: Incumbents must obtain the Grade 3 CWEA for Collection System Maintenance Certification within two years of permanent appointment to this class or within two CWEA exam cycles after the date of appointment to this class, whichever is greater. Failure to obtain and maintain the appropriate certificates as described above may constitute cause for termination from this class in accordance with Civil Service Rules and/or applicable bargaining unit agreement. Physical Abilities: Positions in this class require the incumbent to be able to: Sit for periods up to one hour while driving to work sites Stand and walk on a consistent and daily basis When working at the wastewater collection systems sites instructing employees, planning work to be performed or reviewing completed work, discussing plans and specifications with contractors, etc., incumbents will be required to: Bend, stoop, kneel, and crouch Reach above the shoulder Climb ladders with a maximum capacity of 300 pounds Lift and carry up to 60 pounds without assistance Walk on uneven surfaces Climb into and out of excavations Wear respirators or breathing devices Enter and exit restricted entrances of 24 inches in diameter. Individuals who do not meet these physical requirements due to disability will be reviewed on a case by case basis. Working Conditions: Positions in this class require the incumbent to be able to: Work outside in all weather conditions on a daily basis and subject to temperatures rarely under 32 degrees and occasionally over 100 degrees. Work in enclosed areas where the temperature may occasionally exceed 100 degrees or rarely reach lows below 20 degrees. Work in enclosed and confined spaces. Work in trenches up to 23 feet, or more, in depth. Work around dust, fumes, smoke, gases, noise, contaminated and non-contaminated water, chemicals such as silica and solvents, machinery and equipment with moving parts, moving vehicles, traffic, fumes and/or odors. Shift, Weekend and Holiday Work: Wastewater collection systems operation and maintenance work is performed 24 hours a day, 365 days a year. All employees in this class will be subject to working shifts, weekend, holidays, overtime and standby. Background/Criminal History: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. Probationary Period The probationary period for this classification is six (6) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Applicants requesting reasonable accommodations during employment examinations: For more information, please review the Job Applicant Exam Reasonable Accommodation Information and submit an Employment Exam Reasonable Accommodation Online Request Form . EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: Continuous
May 01, 2024
The Position Come join one of Forbes Magazine's Best Employers ! This is a continuous filing exam. The next filing cut-offs are at 5:00 pm on: 7/14/2023, 10/13/2023, 1/12/2024, 4/12/2024, 7/12/2024, 10/11/2024, 1/10/2025 Sanitation District Maintenance & Operations Supervisors, under direction, supervise staff engaged in the inspection, cleaning, repair, preventive maintenance and minor construction of sewer lines and the operation, maintenance and repair of pump and lift stations of the Sanitation Districts Agency in Sacramento County. Examples of Knowledge and Abilities Knowledge of Basic principles of supervisory responsibilities and training methods Equipment and methods for cleaning and repairing pipelines involved in the conveyance of wastewater Pipe types and pipe materials used in the maintenance and repair of wastewater systems Methods, materials, tools, and equipment, including their operation, maintenance, capacities and limitations, used in the maintenance and repair of wastewater collection systems, including electrical and mechanical motors and pumps at pump and lift stations General Safety Orders and Construction Safety Orders as issued by OSHA for personal safety Various computer programs and software including computerized maintenance management systems and Supervisor Control and Data Acquisition (SCADA) systems Environmental considerations, policies, procedures and agreements with government agencies and jurisdictions Math principles such as addition, subtraction, multiplication, and division Purchasing contracts, policies and procedures for purchasing rental agreements, equipment and supplies Policies and procedures regarding gas detection devices, confined space, and handling of hazardous materials Traffic control and worksite safety methods Ability to Plan, organize, supervise and direct the work processes of others Communicate clearly, concisely and courteously with co-workers, other employees, customers, and the general public Record data, prepare work orders, and write investigatory reports Provide good customer service, work in a team environment and establish good relationships with co-workers, the public, and other customers Recognize abilities of employees and their competence for various duties and recommend training Read and interpret plans and specifications Investigate service requests Be flexible, decisive and make responsible decisions Identify plants and rodents and determine their control by herbicides and pesticides Make decisions in emergency situations Read and understand maps Direct and train staff Read and interpret electronic controls Employment Qualifications Minimum Qualifications A valid California Driver License, Class C or higher; - AND - The Grade 2 California Water Environmental Association (CWEA) Collection System Maintenance Certification - AND - Either: 1. One year of full-time, paid experience employed by the County of Sacramento supervising work involved in highway maintenance, stormwater drainage, airfield maintenance, or construction inspection. Or: 2. Two years of full-time, paid experience in the class of Sanitation District Maintenance and Operations Senior Technician, Mechanical Maintenance Technician and/or Underground Construction and Maintenance Specialist in Sacramento County service. Or: 3. Two years of full-time, paid experience in the public or private sector as a lead worker or supervisor over crews performing, inspecting or planning/scheduling the maintenance, construction, repair or cleaning of wastewater systems, storm drainage systems, or water distribution systems. Note: The following education may be substituted for one year of experience in either pattern 2 or 3 above: Possession of an Associate's degree or higher from an accredited college or university in engineering technology or civil, environmental or mechanical engineering; management, business or public administration; or construction management technology or construction management. Note: The word "experience" referenced in the minimum qualifications means full-time paid experience unless the job announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Driver's License: Incumbents appointed to this class are required to maintain a valid California driver's license, Class C. Failure to maintain the appropriate California driver's license constitutes cause for personnel action in accordance with Civil Service Rule 11.4. Individuals who do not meet this requirement due to disability will be reviewed on a case by case basis. Certificates/licenses: Incumbents must obtain the Grade 3 CWEA for Collection System Maintenance Certification within two years of permanent appointment to this class or within two CWEA exam cycles after the date of appointment to this class, whichever is greater. Failure to obtain and maintain the appropriate certificates as described above may constitute cause for termination from this class in accordance with Civil Service Rules and/or applicable bargaining unit agreement. Physical Abilities: Positions in this class require the incumbent to be able to: Sit for periods up to one hour while driving to work sites Stand and walk on a consistent and daily basis When working at the wastewater collection systems sites instructing employees, planning work to be performed or reviewing completed work, discussing plans and specifications with contractors, etc., incumbents will be required to: Bend, stoop, kneel, and crouch Reach above the shoulder Climb ladders with a maximum capacity of 300 pounds Lift and carry up to 60 pounds without assistance Walk on uneven surfaces Climb into and out of excavations Wear respirators or breathing devices Enter and exit restricted entrances of 24 inches in diameter. Individuals who do not meet these physical requirements due to disability will be reviewed on a case by case basis. Working Conditions: Positions in this class require the incumbent to be able to: Work outside in all weather conditions on a daily basis and subject to temperatures rarely under 32 degrees and occasionally over 100 degrees. Work in enclosed areas where the temperature may occasionally exceed 100 degrees or rarely reach lows below 20 degrees. Work in enclosed and confined spaces. Work in trenches up to 23 feet, or more, in depth. Work around dust, fumes, smoke, gases, noise, contaminated and non-contaminated water, chemicals such as silica and solvents, machinery and equipment with moving parts, moving vehicles, traffic, fumes and/or odors. Shift, Weekend and Holiday Work: Wastewater collection systems operation and maintenance work is performed 24 hours a day, 365 days a year. All employees in this class will be subject to working shifts, weekend, holidays, overtime and standby. Background/Criminal History: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. Probationary Period The probationary period for this classification is six (6) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Applicants requesting reasonable accommodations during employment examinations: For more information, please review the Job Applicant Exam Reasonable Accommodation Information and submit an Employment Exam Reasonable Accommodation Online Request Form . EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: Continuous
Cal State University (CSU) East Bay
25800 Carlos Bee Boulevard, Hayward, CA 94542, USA
Salary and Benefits PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $77,250.00 per year to $87,550.00 per year. This position is a Management Personnel Plan (MPP) position in the CSU, and serves at the pleasure of the President. The CSU enjoys a generous benefits program with employer paid life insurance ($100,000), as well as health, dental, and vision insurance with the monthly premium largely paid by the CSU. Additionally, we offer a broad range of other benefits which includes dependent and health care reimbursement accounts, tuition fee waiver, 401k, 457 and 403(b) plans. The CSU belongs to the CalPERS retirement plan in which medical and dental insurance continues in qualified retirement. The CSU has 14 paid holidays, one personal holiday and the position earns 24 days of vacation and 12 days of sick leave per year. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. Classification Administrator I About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position Under the general supervision of the Director of Facilities Operations, the Custodial Service Supervisor will supervise the day-to-day operations of the department’s swing shift custodial team which supports approximately 2,000,000 square feet of space at Cal State East Bay. This position will perform a variety of administrative, supervisory and other duties as required in order to meet the operational needs of the campus. Additionally, the Custodial Service Supervisor will staff the Facilities after-hours phone line during their work shift - fielding calls and providing support as needed until 10:00pm, during the regularly scheduled work shift. Work Schedule: Mondays through Fridays from 3:00pm to 11:30pm. Responsibilities Staff Management: Oversee, assign and direct custodial service activities in all campus buildings. Manage and supervise swing shift custodians (approximately eleven employees) and related contracted support services. Develop work schedules for custodial services, staffing, and equipment: estimate time, staffing and materials required for general cleaning maintenance, maintain records of personnel absences, assess and respond to staffing needs, evaluate performance, develop and conduct staff training programs, handle employee concerns, counsel and implement disciplinary actions as required. Recommend solutions pertaining to cleaning and regular maintenance issues; attend various service-related meetings. Recruit and provide required training and orientation of new hires to minimize staff turnover and support retention. Customer Expectations, Service Levels and Campus Sustainability Goals: Work in an equitable manner across all levels and differences; for example with peers, faculty, administration, and students to coordinate custodial services requests, plan and organize custodial operations serving all areas of the campus; control and standardize custodial procedures, materials and equipment; and investigate problem or potential problem areas. Meet with campus stakeholders as required to ensure service levels are being met. Evaluate and purchase equipment to maintain a high level of efficiency. Develop and implement building inspections, establish standards of cleanliness and ensure staff adhere to established cleanliness standards. Ensure that all work is performed and completed in a safe and efficient manner while conforming the University's established policies and procedures. Collaborate with other members of Facilities Development & Operations (FD&O) to meet the department's sustainability goals and objectives. Budgets Management and Service Performance Metrics: Assist Custodial Manager and Director in the management of the custodial department's annual operating budget of approximately $3 million. Ensure the proper care and use of University credit card, invoice approval, equipment purchase approval and research of technologies and equipment to improve services and safety. Develop and maintain custodial related performance metric reports; make inspections and maintain the required standards of safety and sanitation within the campus; manage the necessary corrective actions from building occupants' complaints; and establish quality standards for rendered services. Develop and conduct surveys to ensure service levels are achieved. Differentiate between routine maintenance and customer related services; track and maintain custodial related inventory of materials, supplies and equipment and provide associated reports as requested. Other Duties: Participate in the department's rotating campus manager on-call duties for after business hours and on holidays. Perform special projects as assigned. Minimum Qualifications Education and Experience: Bachelor's degree from an accredited college or university, or an equivalent combination of education and work experience in a related custodial or hospitality field. Two years of direct supervisory/management experience in custodial operations and hospitality environment with experience managing a large, diverse staff, working in a higher education or multilayered organization. Demonstrated strong leadership skills and Excellent customer service skills. Personnel management. Licenses, Certificates Degrees, and Credentials: Possession of (or ability to obtain by date of hire) a valid Class C California Driver's License. Required Qualifications Culturally competent leadership and team development skills. The ability to implement development plans, ensuring staff possess skills and expertise to successfully meet the expectations of their work. Demonstrated interpersonal skills to build positive relationships across a diverse workforce to promote a climate of trust. Comprehensive knowledge of effective personnel management practices and supervisory skills, including motivation, training, professional development, conflict resolution, and progressive discipline. Demonstrated ability to interact and communicate in an effective and dependable manner, as well as to establish and maintain cooperative working relationships with students, staff, faculty, co workers and patrons to meet the standards and objectives of the custodial department. Possess leadership presence and be accessible to meet with subordinates to address staff issues in a timely manner. Ability to provide direction and guidance to ensure staff perform as expected. Ability to effectively communicate expectations, encourage open communication and solicit feedback in a manner that is respectful of differences. Demonstrated ability to write, communicate and present at a level appropriate for the duties of the position and to follow verbal and written instructions on policies, procedures and to ensure safety. Time management, planning and organizational skills while attending to details and the demands of the position and ability to plan and organize custodial team(s) to complete assignments efficiently and effectively. Ability to communicate effectively with other managers and supervisors across different work shifts to ensure business continuity. Knowledge of equitable practices in a custodial operations environment. Extensive knowledge and understanding of custodial operations and related safety procedures in a higher education or similar environment Ability to utilize standard CMMS software, standard word processing and related computer software for tracking, reporting, and customer communication. Ability to respond to routine inquiries and explain standard policies and procedures to others. Must be capable of walking a significant amount of time daily. Preferred Skills and Knowledge Direct supervisory/management experience in custodian or housekeeping operations in higher educational institutions, healthcare, large organization or hospitality industry in a unionized environment. Bi-lingual in Spanish. License/Certification Possession of (or ability to obtain by date of hire) a valid Class C California Driver's License. Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. At Cal State East Bay, the following nine competencies have been identified as valued leadership qualities: Communication, Cooperation, Delegation, Empathy, Feedback, Innovation, Leadership Presence, Passion and Strategic Ability. While we may not expect our managers to exhibit all of these competencies, we do expect them to aspire to develop them. As part of the annual evaluation review process, the Custodial Services Supervisor will be evaluated on each. Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Advertised: Apr 25 2024 Pacific Daylight Time Applications close: Aug 26 2024 Pacific Daylight Time Closing Date/Time:
Apr 26, 2024
Salary and Benefits PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $77,250.00 per year to $87,550.00 per year. This position is a Management Personnel Plan (MPP) position in the CSU, and serves at the pleasure of the President. The CSU enjoys a generous benefits program with employer paid life insurance ($100,000), as well as health, dental, and vision insurance with the monthly premium largely paid by the CSU. Additionally, we offer a broad range of other benefits which includes dependent and health care reimbursement accounts, tuition fee waiver, 401k, 457 and 403(b) plans. The CSU belongs to the CalPERS retirement plan in which medical and dental insurance continues in qualified retirement. The CSU has 14 paid holidays, one personal holiday and the position earns 24 days of vacation and 12 days of sick leave per year. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. Classification Administrator I About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position Under the general supervision of the Director of Facilities Operations, the Custodial Service Supervisor will supervise the day-to-day operations of the department’s swing shift custodial team which supports approximately 2,000,000 square feet of space at Cal State East Bay. This position will perform a variety of administrative, supervisory and other duties as required in order to meet the operational needs of the campus. Additionally, the Custodial Service Supervisor will staff the Facilities after-hours phone line during their work shift - fielding calls and providing support as needed until 10:00pm, during the regularly scheduled work shift. Work Schedule: Mondays through Fridays from 3:00pm to 11:30pm. Responsibilities Staff Management: Oversee, assign and direct custodial service activities in all campus buildings. Manage and supervise swing shift custodians (approximately eleven employees) and related contracted support services. Develop work schedules for custodial services, staffing, and equipment: estimate time, staffing and materials required for general cleaning maintenance, maintain records of personnel absences, assess and respond to staffing needs, evaluate performance, develop and conduct staff training programs, handle employee concerns, counsel and implement disciplinary actions as required. Recommend solutions pertaining to cleaning and regular maintenance issues; attend various service-related meetings. Recruit and provide required training and orientation of new hires to minimize staff turnover and support retention. Customer Expectations, Service Levels and Campus Sustainability Goals: Work in an equitable manner across all levels and differences; for example with peers, faculty, administration, and students to coordinate custodial services requests, plan and organize custodial operations serving all areas of the campus; control and standardize custodial procedures, materials and equipment; and investigate problem or potential problem areas. Meet with campus stakeholders as required to ensure service levels are being met. Evaluate and purchase equipment to maintain a high level of efficiency. Develop and implement building inspections, establish standards of cleanliness and ensure staff adhere to established cleanliness standards. Ensure that all work is performed and completed in a safe and efficient manner while conforming the University's established policies and procedures. Collaborate with other members of Facilities Development & Operations (FD&O) to meet the department's sustainability goals and objectives. Budgets Management and Service Performance Metrics: Assist Custodial Manager and Director in the management of the custodial department's annual operating budget of approximately $3 million. Ensure the proper care and use of University credit card, invoice approval, equipment purchase approval and research of technologies and equipment to improve services and safety. Develop and maintain custodial related performance metric reports; make inspections and maintain the required standards of safety and sanitation within the campus; manage the necessary corrective actions from building occupants' complaints; and establish quality standards for rendered services. Develop and conduct surveys to ensure service levels are achieved. Differentiate between routine maintenance and customer related services; track and maintain custodial related inventory of materials, supplies and equipment and provide associated reports as requested. Other Duties: Participate in the department's rotating campus manager on-call duties for after business hours and on holidays. Perform special projects as assigned. Minimum Qualifications Education and Experience: Bachelor's degree from an accredited college or university, or an equivalent combination of education and work experience in a related custodial or hospitality field. Two years of direct supervisory/management experience in custodial operations and hospitality environment with experience managing a large, diverse staff, working in a higher education or multilayered organization. Demonstrated strong leadership skills and Excellent customer service skills. Personnel management. Licenses, Certificates Degrees, and Credentials: Possession of (or ability to obtain by date of hire) a valid Class C California Driver's License. Required Qualifications Culturally competent leadership and team development skills. The ability to implement development plans, ensuring staff possess skills and expertise to successfully meet the expectations of their work. Demonstrated interpersonal skills to build positive relationships across a diverse workforce to promote a climate of trust. Comprehensive knowledge of effective personnel management practices and supervisory skills, including motivation, training, professional development, conflict resolution, and progressive discipline. Demonstrated ability to interact and communicate in an effective and dependable manner, as well as to establish and maintain cooperative working relationships with students, staff, faculty, co workers and patrons to meet the standards and objectives of the custodial department. Possess leadership presence and be accessible to meet with subordinates to address staff issues in a timely manner. Ability to provide direction and guidance to ensure staff perform as expected. Ability to effectively communicate expectations, encourage open communication and solicit feedback in a manner that is respectful of differences. Demonstrated ability to write, communicate and present at a level appropriate for the duties of the position and to follow verbal and written instructions on policies, procedures and to ensure safety. Time management, planning and organizational skills while attending to details and the demands of the position and ability to plan and organize custodial team(s) to complete assignments efficiently and effectively. Ability to communicate effectively with other managers and supervisors across different work shifts to ensure business continuity. Knowledge of equitable practices in a custodial operations environment. Extensive knowledge and understanding of custodial operations and related safety procedures in a higher education or similar environment Ability to utilize standard CMMS software, standard word processing and related computer software for tracking, reporting, and customer communication. Ability to respond to routine inquiries and explain standard policies and procedures to others. Must be capable of walking a significant amount of time daily. Preferred Skills and Knowledge Direct supervisory/management experience in custodian or housekeeping operations in higher educational institutions, healthcare, large organization or hospitality industry in a unionized environment. Bi-lingual in Spanish. License/Certification Possession of (or ability to obtain by date of hire) a valid Class C California Driver's License. Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. At Cal State East Bay, the following nine competencies have been identified as valued leadership qualities: Communication, Cooperation, Delegation, Empathy, Feedback, Innovation, Leadership Presence, Passion and Strategic Ability. While we may not expect our managers to exhibit all of these competencies, we do expect them to aspire to develop them. As part of the annual evaluation review process, the Custodial Services Supervisor will be evaluated on each. Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Advertised: Apr 25 2024 Pacific Daylight Time Applications close: Aug 26 2024 Pacific Daylight Time Closing Date/Time:
COLUSA COUNTY, CA
Colusa, California, United States
Definition & Distinguishing Characteristics Have you always had a passion for helping others? Do you enjoy being actively involved in helping people achieve positive outcomes that make their lives better? Then Colusa County Department of Health and Human Services is the place for you! We have an exciting opportunity to join our team as a Social Worker Supervisor I/II. We are the largest Department in the County, with over 80 staff. Our agency works with Colusa County residents in administering social services programs including Cal Works, Cal-Fresh, Medi-Cal, In-home Supportive Services (IHSS), Adult and Children’s Services, Public Health and Housing. We have a strong leadership team who provide ongoing support for daily operations and assist our employees in reaching their full potential. If you're interested, check out the job description pages HERE. This recruitment will be used to fill current vacancies and establish an eligibility list to fill other openings without reposting. There is one position available that can be filled at any level depending on the qualifications of the successful applicant. What's this Job All About? This supervisory position oversees all social workers assigned to the child welfare program and covers all services components, emergency response, family reunification, family maintenance and permanent plan. The position also provides general oversight of ancillary programs such as Resource Family Approval, Interstate Compact on the Placement Children, Commercially Sexually Exploited Children and the Indian Child Welfare Act. At the Department of Health and Human Services (DHHS), we work a 37.5 full-time work week, with the option of a flex-schedule. Also, the County is currently exploring remote work options of 1-2 days per week (depending on position) upon completion of probation period. This allows our staff to find a work-life balance that best fits their needs. Embracing the Colusa County Work Culture Working for Colusa County offers a unique work lifestyle that blends professional fulfillment with the tranquility of working in a rural and beautiful environment. Our county agencies take pride in our ability to work as a team. We have a collaborative and positive work environment where everyone has something to contribute, and everyone matters! Our staff enjoy coming to work, where every day is different, and they have the opportunity to impact members of our community by providing excellent customer service and access to available services. How do we make a difference? Department of Health & Human Services employees are dedicated to serving Colusa County residents by offering services that improve their health, promote their well-being, and help them become productive and independent contributors to our community. What are the benefits? A beautiful, safe community in which to work and serve. A caring, empathetic, & fun work family that you will be welcomed into - where we work hard, but play hard, too! A job with WORK-LIFE BALANCE A LIFETIME PAYCHECK (3% @ 60 for Classic Members and 2% @ 62 for New Members)- As long as you work for 5 years and vest in the CalPERS system, you will receive a retirement paycheck for the rest of your life. Authentically kind and engaged leadership who truly enjoy developing staff. Deferred Compensation Management Leave PAID vacation, PAID holidays off, and PAID leave if you get sick. Vacation Parity - Previous service with a public agency counts towards vacation accrual at Colusa County. A public agency includes cities, counties, districts, military and similar entities. To learn more about vacation parity please see our benefit summary. COME WORK FOR THE COUNTY OF COLUSA: WE’RE WAITING FOR YOU! Supervision & Examples of Duties Social Worker Supervisor I Incumbents in the Social Worker Supervisor I classification generally receive direction from a Program Manager or other management level classification. A Social Worker Supervisor I, supervises a variety of Social Workers, clerical and technical staff, but does not supervise employees in the Social Worker IV classification. Social Worker Supervisor II Social Worker Supervisor II receives direction from a Program Manager or other management level classification. Social Worker Supervisor II incumbents provide direct supervision to lower level Social Workers including Social Worker IV. OTHER INFORMATION Some positions in this classification may require possession of a valid California driver's License. Employees who drive on County business to carry out job-related duties must possess a valid California driver's license for the class of vehicle driven and meet automobile insurability requirements of the County. Eligibility for employment for those who do not meet this requirement due to disability will be reviewed on a case-by-case basis by the appointing authority. Qualifications MINIMUM QUALIFICATIONS Social Worker Supervisor I Three (3) years of full-time experience performing journey level social work case management duties* in a Social Worker II classification in an Interagency Merit System (IMS) county. Substitution: One year of graduate work in social work or counseling may substitute for one year of the required experience. OR One (1) year of full-time experience performing advanced journey level social work case management duties in a Social Worker III classification in an Interagency Merit System (IMS) county. Social Worker Supervisor II One (1) year of full-time experience performing duties comparable to the Social Worker III or Social Worker IV classification. AND A master's degree in Social Work or a master's degree from a two (2) year counseling program**. *Qualifying social work case management includes direct case work management, such as: assessment, evaluation; conducting investigations of abuse and neglect; preparing court reports; responsibility for a long term caseload, monitoring compliance through home calls and other personal contact; collaboration with other agencies and linking clients to resources and programs; development of a case plan, modification of case plans as needed/required; and authority to impose sanctions or implement actions that impact services. **Qualifying master's degrees from a two - year counseling program are those that include a course of study with emphasis in vocational rehabilitation, family or marriage counseling, gerontology, or a closely related field. Qualifying two-year counseling degree programs must have included an internship or supervised fieldwork and completion of approximately 45 semester or 67 quarter units of graduate level courses. Completion of all of the requirements for a Marriage and Family Therapy (MFT) license program may be substituted upon submission of verifying proof. Supplemental Information Salary based on a 37.5 work week Social Worker Supervisor I: $5,237 - $8,589 Social Worker Supervisor II: $5,640 - $9,250 The salary range above consists of 15 steps. Steps 1-6 are annual merit steps with approximately 5% difference between each step, based on successful performance. Steps 7-15 are additional merit steps, requiring 2 years of satisfactory performance at the previous step. Steps 7-14 provide 2.5% increases, while Step 15 offers a 5% increase. The final salary offered will depend on the applicant's experience and qualifications, ranging from steps 1 to 15. Colusa County offers an excellent benefit package. For a summary of benefits, please click here: 2024 Benefit Summary Closing Date/Time: Continuous
Jun 14, 2024
Full Time
Definition & Distinguishing Characteristics Have you always had a passion for helping others? Do you enjoy being actively involved in helping people achieve positive outcomes that make their lives better? Then Colusa County Department of Health and Human Services is the place for you! We have an exciting opportunity to join our team as a Social Worker Supervisor I/II. We are the largest Department in the County, with over 80 staff. Our agency works with Colusa County residents in administering social services programs including Cal Works, Cal-Fresh, Medi-Cal, In-home Supportive Services (IHSS), Adult and Children’s Services, Public Health and Housing. We have a strong leadership team who provide ongoing support for daily operations and assist our employees in reaching their full potential. If you're interested, check out the job description pages HERE. This recruitment will be used to fill current vacancies and establish an eligibility list to fill other openings without reposting. There is one position available that can be filled at any level depending on the qualifications of the successful applicant. What's this Job All About? This supervisory position oversees all social workers assigned to the child welfare program and covers all services components, emergency response, family reunification, family maintenance and permanent plan. The position also provides general oversight of ancillary programs such as Resource Family Approval, Interstate Compact on the Placement Children, Commercially Sexually Exploited Children and the Indian Child Welfare Act. At the Department of Health and Human Services (DHHS), we work a 37.5 full-time work week, with the option of a flex-schedule. Also, the County is currently exploring remote work options of 1-2 days per week (depending on position) upon completion of probation period. This allows our staff to find a work-life balance that best fits their needs. Embracing the Colusa County Work Culture Working for Colusa County offers a unique work lifestyle that blends professional fulfillment with the tranquility of working in a rural and beautiful environment. Our county agencies take pride in our ability to work as a team. We have a collaborative and positive work environment where everyone has something to contribute, and everyone matters! Our staff enjoy coming to work, where every day is different, and they have the opportunity to impact members of our community by providing excellent customer service and access to available services. How do we make a difference? Department of Health & Human Services employees are dedicated to serving Colusa County residents by offering services that improve their health, promote their well-being, and help them become productive and independent contributors to our community. What are the benefits? A beautiful, safe community in which to work and serve. A caring, empathetic, & fun work family that you will be welcomed into - where we work hard, but play hard, too! A job with WORK-LIFE BALANCE A LIFETIME PAYCHECK (3% @ 60 for Classic Members and 2% @ 62 for New Members)- As long as you work for 5 years and vest in the CalPERS system, you will receive a retirement paycheck for the rest of your life. Authentically kind and engaged leadership who truly enjoy developing staff. Deferred Compensation Management Leave PAID vacation, PAID holidays off, and PAID leave if you get sick. Vacation Parity - Previous service with a public agency counts towards vacation accrual at Colusa County. A public agency includes cities, counties, districts, military and similar entities. To learn more about vacation parity please see our benefit summary. COME WORK FOR THE COUNTY OF COLUSA: WE’RE WAITING FOR YOU! Supervision & Examples of Duties Social Worker Supervisor I Incumbents in the Social Worker Supervisor I classification generally receive direction from a Program Manager or other management level classification. A Social Worker Supervisor I, supervises a variety of Social Workers, clerical and technical staff, but does not supervise employees in the Social Worker IV classification. Social Worker Supervisor II Social Worker Supervisor II receives direction from a Program Manager or other management level classification. Social Worker Supervisor II incumbents provide direct supervision to lower level Social Workers including Social Worker IV. OTHER INFORMATION Some positions in this classification may require possession of a valid California driver's License. Employees who drive on County business to carry out job-related duties must possess a valid California driver's license for the class of vehicle driven and meet automobile insurability requirements of the County. Eligibility for employment for those who do not meet this requirement due to disability will be reviewed on a case-by-case basis by the appointing authority. Qualifications MINIMUM QUALIFICATIONS Social Worker Supervisor I Three (3) years of full-time experience performing journey level social work case management duties* in a Social Worker II classification in an Interagency Merit System (IMS) county. Substitution: One year of graduate work in social work or counseling may substitute for one year of the required experience. OR One (1) year of full-time experience performing advanced journey level social work case management duties in a Social Worker III classification in an Interagency Merit System (IMS) county. Social Worker Supervisor II One (1) year of full-time experience performing duties comparable to the Social Worker III or Social Worker IV classification. AND A master's degree in Social Work or a master's degree from a two (2) year counseling program**. *Qualifying social work case management includes direct case work management, such as: assessment, evaluation; conducting investigations of abuse and neglect; preparing court reports; responsibility for a long term caseload, monitoring compliance through home calls and other personal contact; collaboration with other agencies and linking clients to resources and programs; development of a case plan, modification of case plans as needed/required; and authority to impose sanctions or implement actions that impact services. **Qualifying master's degrees from a two - year counseling program are those that include a course of study with emphasis in vocational rehabilitation, family or marriage counseling, gerontology, or a closely related field. Qualifying two-year counseling degree programs must have included an internship or supervised fieldwork and completion of approximately 45 semester or 67 quarter units of graduate level courses. Completion of all of the requirements for a Marriage and Family Therapy (MFT) license program may be substituted upon submission of verifying proof. Supplemental Information Salary based on a 37.5 work week Social Worker Supervisor I: $5,237 - $8,589 Social Worker Supervisor II: $5,640 - $9,250 The salary range above consists of 15 steps. Steps 1-6 are annual merit steps with approximately 5% difference between each step, based on successful performance. Steps 7-15 are additional merit steps, requiring 2 years of satisfactory performance at the previous step. Steps 7-14 provide 2.5% increases, while Step 15 offers a 5% increase. The final salary offered will depend on the applicant's experience and qualifications, ranging from steps 1 to 15. Colusa County offers an excellent benefit package. For a summary of benefits, please click here: 2024 Benefit Summary Closing Date/Time: Continuous
TEXAS PARKS AND WILDLIFE
Brownwood, Texas, United States
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Maintenance Supervisor I-IV Army 12A, 12H, 12X, 12Z, 18C, 91X, 91Z, 120A, 914A, 915A, 915E, 919A Maintenance Supervisor I-IV Navy AB, BM, BU, CM, CN, DC, EO, FN, HT, MR, SW, 144X, 152X, 510X, 613X, 618X, 623X, 633X, 653X, 711X, 713X, 715X, 721X, 723X, 724X, 731X, 733X, 753X Maintenance Supervisor I-IV Coast Guard BM, DC, MK, BOSN, ENG, MAT, MSSD, MSSE Maintenance Supervisor I-IV Marine Corps 0411, 0629, 1169, 1349, 1371, 2149, 2181, 2891, 3529, 3537, 5959, 5993, 6019, 6391, 1120, 1302, 1310, 2110, 2120, 2125, 2802, 2805, 3510, 5902, 5910, 5950, 5970, 6002, 6004, 6302 Maintenance Supervisor I-IV Air Force 2R1x1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: Veteran- DD214 showing honorable discharge. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Rebecca Birkenfeld, (325) 784-5223 PHYSICAL WORK ADDRESS: Lake Brownwood State Park, 200 State Hwy Park Rd. 15, Brownwood, TX 76801 GENERAL DESCRIPTION : Under the direction of the Assistant Park Superintendent, this position performs advanced (senior-level) supervisory maintenance and construction work at Lake Brownwood State Park. Serves as the team leader for the field maintenance specialist staff by giving guidance, providing leadership, submitting work plans, scheduling workload and assisting with the maintenance and repairs of facilities, grounds, and equipment. Responsible for financial management functions for maintenance and repair budgets and purchasing. Serves as the Additional Duties Safety Officer (ADSO) for visitor and staff safety programs. Provides customer service and public relations functions. Assists with the planning and implementation of natural and cultural resource management programs. Works under minimal supervision, with considerable latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS : Education : Graduation from High School or GED. Experience : Four years facility, equipment or grounds maintenance experience; Three years experience as a supervisor or team leader, which may include oversight of paid staff, volunteers, or alternative workforce. NOTE : Experience may have occurred concurrently. Licensure : Applicant must possess a valid State driver's license at time of employment. NOTE : Retention of position is contingent upon obtaining and maintaining required licenses. PREFERRED QUALIFICATIONS : Experience : Five years general maintenance experience in repairing buildings, equipment, plumbing, or electrical systems; or grounds maintenance experience such as operating lawn mowers, tractors, trucks, power or hand tools; Experience working with the public in a park setting; Experience as a supervisor or team leader. KNOWLEDGE, SKILLS AND ABILITIES : Knowledge of basic plumbing, carpentry, electrical, masonry, janitorial and mechanical maintenance and repair tasks; Knowledge in First Aid, CPR and emergency procedures; Knowledge of park operations and maintenance practices; Knowledge of facility, equipment and ground maintenance; Knowledge of general custodial duties; Knowledge of basic mathematics; Knowledge of basic leadership principles; Knowledge of the fundamentals of natural and cultural resource management and protection; Skill in using MS Word, Excel and Outlook; Skill in effective verbal and written communication; Skill in using standard office equipment; Skill in using hand and power tools, mowers, trimmers, chain saws, tractors, vehicles, generators and other mechanical equipment; Skill in initiating, monitoring and completing minor repair projects or construction projects; Skill in meeting deadlines; Skill in providing quality customer service in a courteous and professional manner; Skill in training others; Skill making independent, sound and timely decisions; Skill in planning, assigning and/or supervising the work of others; Ability to train, supervise, and lead park personnel, volunteers and community service workers in the execution of a planned operational and maintenance programs of a large park; Ability to trouble-shoot maintenance problems and effect solutions; Ability to accurately handle cash and account for revenue collected; Ability to complete various daily, weekly and monthly reports; Ability to make sound independent decisions; Ability to work independently with little or no supervision; Ability to work as a member of a team; Ability to function as the park Additional Duty Safety Officer (ADSO) and offer safety training to staff, volunteer and offender work force; Ability to uniformly and consistently interpret and enforce rules and regulations and State and Federal laws; Ability to understand and complete purchasing procedures in compliance with TPWD guidelines and directives; Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities; Ability to perform manual labor including, lifting supplies and materials up to 50 lbs.; Ability to conduct work activities in accordance with TPWD safety program; WORKING CONDITIONS : Required to work in a public park with overnight camping and day use; Required to work 40 hours per week, includes various schedules with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays, and holidays; Required to perform work outdoors, occasionally in adverse weather conditions; Required to perform manual labor including, lifting supplies and materials up to 50 lbs.; May be required to operate a State vehicle; Required to travel 10% with possible overnight stays; Must conform to agency work rules, safety program and dress and grooming standards; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: Jul 3, 2024, 11:59:00 PM
Jun 13, 2024
Full Time
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Maintenance Supervisor I-IV Army 12A, 12H, 12X, 12Z, 18C, 91X, 91Z, 120A, 914A, 915A, 915E, 919A Maintenance Supervisor I-IV Navy AB, BM, BU, CM, CN, DC, EO, FN, HT, MR, SW, 144X, 152X, 510X, 613X, 618X, 623X, 633X, 653X, 711X, 713X, 715X, 721X, 723X, 724X, 731X, 733X, 753X Maintenance Supervisor I-IV Coast Guard BM, DC, MK, BOSN, ENG, MAT, MSSD, MSSE Maintenance Supervisor I-IV Marine Corps 0411, 0629, 1169, 1349, 1371, 2149, 2181, 2891, 3529, 3537, 5959, 5993, 6019, 6391, 1120, 1302, 1310, 2110, 2120, 2125, 2802, 2805, 3510, 5902, 5910, 5950, 5970, 6002, 6004, 6302 Maintenance Supervisor I-IV Air Force 2R1x1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: Veteran- DD214 showing honorable discharge. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Rebecca Birkenfeld, (325) 784-5223 PHYSICAL WORK ADDRESS: Lake Brownwood State Park, 200 State Hwy Park Rd. 15, Brownwood, TX 76801 GENERAL DESCRIPTION : Under the direction of the Assistant Park Superintendent, this position performs advanced (senior-level) supervisory maintenance and construction work at Lake Brownwood State Park. Serves as the team leader for the field maintenance specialist staff by giving guidance, providing leadership, submitting work plans, scheduling workload and assisting with the maintenance and repairs of facilities, grounds, and equipment. Responsible for financial management functions for maintenance and repair budgets and purchasing. Serves as the Additional Duties Safety Officer (ADSO) for visitor and staff safety programs. Provides customer service and public relations functions. Assists with the planning and implementation of natural and cultural resource management programs. Works under minimal supervision, with considerable latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS : Education : Graduation from High School or GED. Experience : Four years facility, equipment or grounds maintenance experience; Three years experience as a supervisor or team leader, which may include oversight of paid staff, volunteers, or alternative workforce. NOTE : Experience may have occurred concurrently. Licensure : Applicant must possess a valid State driver's license at time of employment. NOTE : Retention of position is contingent upon obtaining and maintaining required licenses. PREFERRED QUALIFICATIONS : Experience : Five years general maintenance experience in repairing buildings, equipment, plumbing, or electrical systems; or grounds maintenance experience such as operating lawn mowers, tractors, trucks, power or hand tools; Experience working with the public in a park setting; Experience as a supervisor or team leader. KNOWLEDGE, SKILLS AND ABILITIES : Knowledge of basic plumbing, carpentry, electrical, masonry, janitorial and mechanical maintenance and repair tasks; Knowledge in First Aid, CPR and emergency procedures; Knowledge of park operations and maintenance practices; Knowledge of facility, equipment and ground maintenance; Knowledge of general custodial duties; Knowledge of basic mathematics; Knowledge of basic leadership principles; Knowledge of the fundamentals of natural and cultural resource management and protection; Skill in using MS Word, Excel and Outlook; Skill in effective verbal and written communication; Skill in using standard office equipment; Skill in using hand and power tools, mowers, trimmers, chain saws, tractors, vehicles, generators and other mechanical equipment; Skill in initiating, monitoring and completing minor repair projects or construction projects; Skill in meeting deadlines; Skill in providing quality customer service in a courteous and professional manner; Skill in training others; Skill making independent, sound and timely decisions; Skill in planning, assigning and/or supervising the work of others; Ability to train, supervise, and lead park personnel, volunteers and community service workers in the execution of a planned operational and maintenance programs of a large park; Ability to trouble-shoot maintenance problems and effect solutions; Ability to accurately handle cash and account for revenue collected; Ability to complete various daily, weekly and monthly reports; Ability to make sound independent decisions; Ability to work independently with little or no supervision; Ability to work as a member of a team; Ability to function as the park Additional Duty Safety Officer (ADSO) and offer safety training to staff, volunteer and offender work force; Ability to uniformly and consistently interpret and enforce rules and regulations and State and Federal laws; Ability to understand and complete purchasing procedures in compliance with TPWD guidelines and directives; Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities; Ability to perform manual labor including, lifting supplies and materials up to 50 lbs.; Ability to conduct work activities in accordance with TPWD safety program; WORKING CONDITIONS : Required to work in a public park with overnight camping and day use; Required to work 40 hours per week, includes various schedules with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays, and holidays; Required to perform work outdoors, occasionally in adverse weather conditions; Required to perform manual labor including, lifting supplies and materials up to 50 lbs.; May be required to operate a State vehicle; Required to travel 10% with possible overnight stays; Must conform to agency work rules, safety program and dress and grooming standards; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: Jul 3, 2024, 11:59:00 PM
City of Concord, CA
Concord, California, United States
Job Characteristics ***PART-TIME JOB OPPORTUNITY*** FIELD SUPERVISOR I/II ADULT SPORTS The City of Concord's Recreation Services Department is seeking people to work for the City's Adult Sports Program. This recruitment will be used to fill current vacancies at Willow Pass Community Center, and also establish an eligibility list to fill future positions as they become available. Salary is negotiable based on experience: Field Supervisor I: $16.80 - $19.01/hour with two years of experience Field Supervisor II: $17.65 - $19.97/hour with three or more years of experience Adult Sports Program The City of Concord offers a variety of recreational activities for adults including a robust sports program. Residents can play bocce ball at various courts, chicago ball in a co-ed league, cornhole at Willow Pass Community Center, flag football, and tennis. The City boasts one of the largest adult softball leagues in the area, serving over 250 teams running year-round at Willow Pass Park. We are also the home of one of the largest pickleball complexes in Northern California with 14 dedicated pickleball courts available for all ages and skill levels. What you will be doing: Field Supervisor staff will coordinate staff and equipment needs to ensure games are conducted in accordance with the City of Concord Adult Softball Rules and Code of Conduct, managing game day operations and working closely with the league director to help ensure a fun and engaging experience. The Field Supervisor II is distinguished from the Field Supervisor I in that the Field Supervisor II performs duties independently. All positions are part time, limited service and must be able to work between the hours of 5:00 p.m. and 11:00 p.m., two to three nights per week, year-round. SELECTION PROCESS Submit a completed City of Concord application and the required supplemental question responses, online at www.cityofconcord.org/jobs .All qualified applications and supplemental responses will be competitively evaluated, and those candidates demonstrating the strongest qualifications for the position will be invited to interview.Successful candidates will be provided a conditional offer of employment and must clear a fingerprint check and DMV history check. Conviction History: If you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with the City of Concord. Examples of duties include, but are not limited to Ensuring games are conducted in a safe, fair and timely manner Providing high level of support for program participants and staff by being highly visible and responsive Ensuring fields are adequately staffed with umpires and scorekeepers Conducting inspections of fields, facilities and lighting and recommending maintenance and repair as needed Resolving issues that would create an unsafe environment or interfere with games Monitoring game progress, responding to participants When needed, handling emergency situations by taking an appropriate course of action and notifying supervisor A variety of administrative tasks Other duties as assigned Qualifications Knowledge of: Slow Pitch Softball and USSSA rules Ability to: Work and think independently and act with sound judgment Manage time well and work within time constraints Communicate verbally and in writing in English Follow written and verbal instructions Provide information to the public Work cooperatively with colleagues and the public Work a flexible schedule, including evenings, weekends and some holidays. FIELD SUPERVISOR I Education: Satisfactory completion of high school or equivalent Experience: Two years of experience in a customer service position, preferably in a sports-related field Certifications: None required. Must successfully complete American Red Cross Standard First Aid and CPR/AED training at time of hire, if not already certified. FIELD SUPERVISOR II Education: Satisfactory completion of high school or equivalent Experience: Three or more years of experience in a customer service position, preferably in a sports-related field Certifications: None required. Must successfully complete American Red Cross Standard First Aid and CPR/AED training at time of hire, if not already certified. Other A California driver's license and a satisfactory driving record are conditions of initial and continued employment. Must be able to clear fingerprint check. EEO/ADA: The City of Concord is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. If you have a disability and require accommodations in the testing process, please contact Human Resources at 925-671-3308 or hrdept@cityofconcord.org prior to the final filing date. FOR MORE INFORMATION REGARDING THIS POSITION OR THE ADULTS SPORTS PROGRAM: Jorey Scott, Rec & Special Events Programs Coordinator at 925-671-3179 or jorey.scott@cityofconcord.org This position is not eligible for benefits. Closing Date/Time: Continuous
Apr 11, 2024
Part Time
Job Characteristics ***PART-TIME JOB OPPORTUNITY*** FIELD SUPERVISOR I/II ADULT SPORTS The City of Concord's Recreation Services Department is seeking people to work for the City's Adult Sports Program. This recruitment will be used to fill current vacancies at Willow Pass Community Center, and also establish an eligibility list to fill future positions as they become available. Salary is negotiable based on experience: Field Supervisor I: $16.80 - $19.01/hour with two years of experience Field Supervisor II: $17.65 - $19.97/hour with three or more years of experience Adult Sports Program The City of Concord offers a variety of recreational activities for adults including a robust sports program. Residents can play bocce ball at various courts, chicago ball in a co-ed league, cornhole at Willow Pass Community Center, flag football, and tennis. The City boasts one of the largest adult softball leagues in the area, serving over 250 teams running year-round at Willow Pass Park. We are also the home of one of the largest pickleball complexes in Northern California with 14 dedicated pickleball courts available for all ages and skill levels. What you will be doing: Field Supervisor staff will coordinate staff and equipment needs to ensure games are conducted in accordance with the City of Concord Adult Softball Rules and Code of Conduct, managing game day operations and working closely with the league director to help ensure a fun and engaging experience. The Field Supervisor II is distinguished from the Field Supervisor I in that the Field Supervisor II performs duties independently. All positions are part time, limited service and must be able to work between the hours of 5:00 p.m. and 11:00 p.m., two to three nights per week, year-round. SELECTION PROCESS Submit a completed City of Concord application and the required supplemental question responses, online at www.cityofconcord.org/jobs .All qualified applications and supplemental responses will be competitively evaluated, and those candidates demonstrating the strongest qualifications for the position will be invited to interview.Successful candidates will be provided a conditional offer of employment and must clear a fingerprint check and DMV history check. Conviction History: If you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with the City of Concord. Examples of duties include, but are not limited to Ensuring games are conducted in a safe, fair and timely manner Providing high level of support for program participants and staff by being highly visible and responsive Ensuring fields are adequately staffed with umpires and scorekeepers Conducting inspections of fields, facilities and lighting and recommending maintenance and repair as needed Resolving issues that would create an unsafe environment or interfere with games Monitoring game progress, responding to participants When needed, handling emergency situations by taking an appropriate course of action and notifying supervisor A variety of administrative tasks Other duties as assigned Qualifications Knowledge of: Slow Pitch Softball and USSSA rules Ability to: Work and think independently and act with sound judgment Manage time well and work within time constraints Communicate verbally and in writing in English Follow written and verbal instructions Provide information to the public Work cooperatively with colleagues and the public Work a flexible schedule, including evenings, weekends and some holidays. FIELD SUPERVISOR I Education: Satisfactory completion of high school or equivalent Experience: Two years of experience in a customer service position, preferably in a sports-related field Certifications: None required. Must successfully complete American Red Cross Standard First Aid and CPR/AED training at time of hire, if not already certified. FIELD SUPERVISOR II Education: Satisfactory completion of high school or equivalent Experience: Three or more years of experience in a customer service position, preferably in a sports-related field Certifications: None required. Must successfully complete American Red Cross Standard First Aid and CPR/AED training at time of hire, if not already certified. Other A California driver's license and a satisfactory driving record are conditions of initial and continued employment. Must be able to clear fingerprint check. EEO/ADA: The City of Concord is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. If you have a disability and require accommodations in the testing process, please contact Human Resources at 925-671-3308 or hrdept@cityofconcord.org prior to the final filing date. FOR MORE INFORMATION REGARDING THIS POSITION OR THE ADULTS SPORTS PROGRAM: Jorey Scott, Rec & Special Events Programs Coordinator at 925-671-3179 or jorey.scott@cityofconcord.org This position is not eligible for benefits. Closing Date/Time: Continuous
WAKE COUNTY, NC
Raleigh, North Carolina, United States
What You'll Be Doing Are you a Registered Nurse looking for a leadership opportunity? If so, join #TeamWake as the Nurse Supervisor for the Prenatal Clinic! Infant mortality rate in Wake County is 4.7 per 1000 live births. The disparity among minorities is much higher, with the infant mortality rate of African-American women at 9.7 and 5.2 for Hispanic women. The teen pregnancy rate is 20% with repeat pregnancy rate in this age group at 22%. The Wake County Health and Human Services’ Prenatal Clinic offers basic ultrasounds in addition to low-risk prenatal visits, referrals to the High Risk OB clinic and has implemented expedited partner treatment for STD’s. This initiative serves to protect women from reinfection of STD’s, a leading cause of pre-term delivery and infant morbidity. This position is responsible for a team of Registered Nurses (RN’s) and Certified Medical Assistants who provide support to prenatal clinic providers. Essential Functions: Manage and supervise day to day operations of 8 nursing staff of 2 levels (CMA and RN) to assure quality of care and optimal customer service Develops short and long-range plans for Prenatal clinical program related to clinic flow, staffing, nursing triage, developmental surveillance and employee performance, etc. Implementing changes as needed gaining employee support for success Plans and evaluates services/procedures as they relate to program utilization Delegate responsibility to appropriate Nursing staff to maintain follow-up and operations of clinic program Work with clinic Physician and Program Manager to establish protocols for clinic services Provide annual and as needed employee evaluation, counseling, and support Ensure training and licensure of nursing staff Work as part of a team to meet clinic, division and agency goals Participate in agency activities related to emergency preparedness, including disease outbreaks and inclement weather situations and sheltering Provide nursing support to clinic providers as needed NOTE: If you work in the Health Clinics and Public Health Division, influenza immunization is a condition of initial and continued employment, subject to compliance with federal law, actively supports and participates in department emergency preparedness and response activities, which may include temporary changes in responsibilities and working hours. About Our Team Wake County Health and Human Services (WCHHS) is the consolidation of programs and services that include social services, public health, job search assistance, child support, and transportation. Our mission, in partnership with the community, is to facilitate full access to high quality and effective health and human services for Wake County residents. In addition to our numerous standard programs, Wake County Health and Human Services (WCHHS) is engaged in a number of special initiatives that are impacting services and programs throughout our entire agency. Whether legislated down from the changing regulations on the Federal or State level or bubbling up from the entrepreneurial spirit of our staff, you can always look forward to Wake County Health and Human Services implementing new and exciting enhancements to our services and programs. The Basics (Required Education and Experience) Bachelor's degree in Nursing Two years of experience as a nurse North Carolina Board of Nursing Licensed Registered Nurse CPR AED Equivalent education and experience are accepted Please include ALL prior work experience on your application and resume. Beyond the Basics (Preferred Education and Experience) Supervisory / Management experience within a OB/GYN or Women's Health Clinic Spanish language skills are preferred but not required How Will We Know You're 'The One'? Provide excellent customer service to diverse staff and clients. Excellent verbal and written communication. Ability to engage others in discussions and problem-solving. Ability to plan and organize work. Ability to make decisions, collect and analyze data. High degree of integrity and judgment Ability to lead others in obtaining goals and objectives Resource management Coaching and mentoring Building trust Delegation Building Work Relationships Analytical thinking Safety and health compliance Teamwork Accountability and Adaptability Attention to detail Objectivity Continuous quality improvement Values diversity About This Position Location: Human Services Center Sunnybrook Raleigh, NC 27610 Employment Type: Regular Work Schedule: Mon - Fri 8:15a-5:15p w/ an expectation to work one even clinic per week until 7:15p to make 40 hrs Hiring Range: $31.16-$42.06 Market Range: 31.16 - 52.97 Please include ALL prior work experience on your application and resume. Posting Closing Date: 7:00 pm on 6/26/2024 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
Jun 21, 2024
What You'll Be Doing Are you a Registered Nurse looking for a leadership opportunity? If so, join #TeamWake as the Nurse Supervisor for the Prenatal Clinic! Infant mortality rate in Wake County is 4.7 per 1000 live births. The disparity among minorities is much higher, with the infant mortality rate of African-American women at 9.7 and 5.2 for Hispanic women. The teen pregnancy rate is 20% with repeat pregnancy rate in this age group at 22%. The Wake County Health and Human Services’ Prenatal Clinic offers basic ultrasounds in addition to low-risk prenatal visits, referrals to the High Risk OB clinic and has implemented expedited partner treatment for STD’s. This initiative serves to protect women from reinfection of STD’s, a leading cause of pre-term delivery and infant morbidity. This position is responsible for a team of Registered Nurses (RN’s) and Certified Medical Assistants who provide support to prenatal clinic providers. Essential Functions: Manage and supervise day to day operations of 8 nursing staff of 2 levels (CMA and RN) to assure quality of care and optimal customer service Develops short and long-range plans for Prenatal clinical program related to clinic flow, staffing, nursing triage, developmental surveillance and employee performance, etc. Implementing changes as needed gaining employee support for success Plans and evaluates services/procedures as they relate to program utilization Delegate responsibility to appropriate Nursing staff to maintain follow-up and operations of clinic program Work with clinic Physician and Program Manager to establish protocols for clinic services Provide annual and as needed employee evaluation, counseling, and support Ensure training and licensure of nursing staff Work as part of a team to meet clinic, division and agency goals Participate in agency activities related to emergency preparedness, including disease outbreaks and inclement weather situations and sheltering Provide nursing support to clinic providers as needed NOTE: If you work in the Health Clinics and Public Health Division, influenza immunization is a condition of initial and continued employment, subject to compliance with federal law, actively supports and participates in department emergency preparedness and response activities, which may include temporary changes in responsibilities and working hours. About Our Team Wake County Health and Human Services (WCHHS) is the consolidation of programs and services that include social services, public health, job search assistance, child support, and transportation. Our mission, in partnership with the community, is to facilitate full access to high quality and effective health and human services for Wake County residents. In addition to our numerous standard programs, Wake County Health and Human Services (WCHHS) is engaged in a number of special initiatives that are impacting services and programs throughout our entire agency. Whether legislated down from the changing regulations on the Federal or State level or bubbling up from the entrepreneurial spirit of our staff, you can always look forward to Wake County Health and Human Services implementing new and exciting enhancements to our services and programs. The Basics (Required Education and Experience) Bachelor's degree in Nursing Two years of experience as a nurse North Carolina Board of Nursing Licensed Registered Nurse CPR AED Equivalent education and experience are accepted Please include ALL prior work experience on your application and resume. Beyond the Basics (Preferred Education and Experience) Supervisory / Management experience within a OB/GYN or Women's Health Clinic Spanish language skills are preferred but not required How Will We Know You're 'The One'? Provide excellent customer service to diverse staff and clients. Excellent verbal and written communication. Ability to engage others in discussions and problem-solving. Ability to plan and organize work. Ability to make decisions, collect and analyze data. High degree of integrity and judgment Ability to lead others in obtaining goals and objectives Resource management Coaching and mentoring Building trust Delegation Building Work Relationships Analytical thinking Safety and health compliance Teamwork Accountability and Adaptability Attention to detail Objectivity Continuous quality improvement Values diversity About This Position Location: Human Services Center Sunnybrook Raleigh, NC 27610 Employment Type: Regular Work Schedule: Mon - Fri 8:15a-5:15p w/ an expectation to work one even clinic per week until 7:15p to make 40 hrs Hiring Range: $31.16-$42.06 Market Range: 31.16 - 52.97 Please include ALL prior work experience on your application and resume. Posting Closing Date: 7:00 pm on 6/26/2024 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
Monterey County Human Resources
Salinas, California, United States
Position Description A Drug-Free Workplace Invites your interest for the position of Behavioral Health Unit Supervisor $8,166 - $11,153 per Month Final Filing Date: July 8, 2024 Exam # 24/60B23/06MH The County of Monterey Health Department’s Behavioral Health Bureau (MCBH) has opening for multiple full-time Behavioral Health Unit Supervisors (BHUS). The Bureau currently has vacancies in the Integrated Access to Treatment / Adult System of Care in South County, Access to Treatment Adult Justice Involved Services, and Quality Improvement. SUMMARY OF POSITION The Behavioral Health Unit Supervisor (BHUS) provides daily clinical oversight to a multidisciplinary team which includes Psychiatric Social Workers, Social Worker IIIs and Behavioral Health Aides. The position entails providing clinical and administrative supervision of the team, monitoring caseloads, productivity, and timely documentation of services. The Unit Supervisor works collaboratively with the Behavioral Health Service Manager and community-based partners promoting a wellness recovery, client-centered and strength-based service model. ACCESS to Treatment / Adult System of Care (ASOC) King City The Behavioral Health Unit Supervisor provides daily clinical oversight to a multidisciplinary team, which includes case managers, behavioral health aides, and licensed and licensed waived staff that work in partnership with our medical assistant, nursing, and psychiatry providers. The position entails providing administrative and clinical supervision of the team, overseeing provision of services, monitoring caseloads, sustainability, and timely documentation of services. The Behavioral Health Unit Supervisor works collaboratively with the Behavioral Health Services Manager and other community-based partners, promoting a wellness recovery, client centered and strength-based service model. Access to Treatment - Adult Justice Involved Services This Behavioral Health Unit Supervisor will oversee Access for Justice Involved Adults including the provision of services provided by a multidisciplinary team which can include licensed / license eligible clinicians, Social Worker IIIs, Behavioral Health Aides working in partnership with our medical assistants, nursing, and psychiatry providers. The Behavioral Health Unit Supervisor will provide the administrative and clinical supervision to their assigned direct reports. Adult Justice Involved Services include the Collaborative Court programs (Creating New Choices Mental Health Treatment Court Full-Service Partnership, Drug Court, DUI Court, Veterans Treatment Court, Military Diversion), Mental Health Diversion, and Misdemeanor Incompetent to Stand Trial (IST) Diversion, AB109, and Prop 47. This Behavioral Health Unit Supervisor will work closely with the Behavioral Health Services Manager and other Unit Supervisors as well as internal and external stakeholders, and justice partners on a regular basis. This Behavioral Health Unit Supervisor will play and instrumental role in the development and implementation of Community Assistance, Recovery and Empowerment (CARE) Court and ensuring Access to Treatment for Justice Involved Adults exiting carceral settings as part of Behavioral Health Linkages under the Cal AIM for Justice Involved Initiative. Quality Improvement Department This Behavioral Health Unit Supervisor for the Quality Improvement Department is located in Salinas and will oversee a team of Senior Psychiatric Social Workers and work within a dynamic, multi- disciplinary team. The Behavioral Health Unit Supervisor is responsible for oversight of utilization reviews for Specialty Mental Health and Drug MediCal services and corrective action plans and the implementation of performance improvement projects that improve client access and engagement in behavioral health services. This unique Behavioral Health Unit Supervisor position works collaboratively with other systems of care within Monterey County Behavioral Health and externally with community partners as subject matter expert in MediCal rules and regulations. In addition to clinical and administrative responsibilities, the Behavioral Health Unit Supervisor will work closely with the Services Manager on special projects and investigations, and influence implementation the of policies and procedures system wide. Candidates hired into regular full-time positions for this classification at the Health Department may be eligible for a signing bonus up to $10,000. For more information regarding the Signing Bonus, please refer to Admin Procedures A.49.1 Employment Bonus . The Eligible List established by this recruitment process will be used to fill current and future vacancies, both regular and temporary, as they arise. Examples of Duties Supervises professional and paraprofessional personnel in a specific behavioral health program providing clinical oversight of provision of services; reviews case records and meets with individual staff members on a regular basis to review assigned cases, progress and problem areas and make recommendations on methods of treatment of patient needs. May provide direct clinical work in the treatment of patients within the specific program. Coordinates the program with related community human services agencies and treatment facilities as assigned; provides consultation services to the community and related agencies as assigned. Supervises a specific behavioral health program to rehabilitate or maintain mentally and emotionally disturbed individuals; coordinates provision of services with other program elements; participates in developing procedures manuals and instructional material to assist in developing program goals; assists management in evaluating program needs and developing an effective program. Supervises the activities of assigned staff evaluators and confers with staff on a regular basis, recommends disciplinary action. Plans and conducts unit meetings. Maintains records; prepares reports and correspondence regarding the program. May meet with community organizations, private individuals, agency administrators and professional staff of mental health facilities to gain cooperation in achieving program goals as assigned. To view the complete job description, please visit the Monterey County website: Behavioral Health Unit Supervisor THE SUCCESSFUL CANDIDATE Will have a proven track record demonstrating the following knowledge, skills and abilities: Thorough Knowledge of: Methods and techniques of individual, family, group counseling, case management and social rehabilitation. Community resources available for assistance to individuals suffering from mental and/or emotional problems. Principles and techniques of diagnosis, treatment and rehabilitation of persons with mental or emotional disorders. Laws governing behavioral health services in the state of California for a specific treatment service. Working Knowledge of: Cultural habits of ethnic groups. Community organizations and lines of communication in a specific treatment area. Principals of training and supervision of subordinate staff. Safety requirements regarding the operation of a specific behavioral health program . Skill and Ability to: Effectively counsel patients and conduct individual, family and group therapy or to provide case management or social rehabilitation service. Supervise and participate in a specialized behavioral health program. Train, assign and supervise the work of a small staff with varied educational and experience backgrounds. Speak and write effectively, including preparation of clear and concise records and reports. Establish effective working relationships with patients, staff, social service agencies, and other contracted in the course of work. Analyze data and develop conclusions and recommendations regarding a specific program. Desirable Qualifications: Ability to speak, read and write in English and Spanish Characteristics of the Ideal Candidate: Strong clinical, analytical, and problem-solving skills Strong project management skills Organized Effective leadership Strong communication skills Proficient in the use of technology Provide excellent and courteous customer service Work within team framework Examples of Experience/Education/Training Any combination of training, education and/or experience which provides the knowledge, skills and abilities and required conditions of employment listed below is qualifying. REQUIRED CONDITIONS OF EMPLOYMENT: Possess and maintain a valid California Class C driver’s license or the ability to provide suitable transportation that is approved by the appointing authority. Be available to work a flexible schedule, including evenings, weekends, holidays, and during times of disaster and/or emergency, travel out of County to attend meetings. Successfully complete a background check to include fingerprinting. Pursuant to Section 5751 of the Welfare and Institutions Code, possession of any one of the following: Licensed Clinical Social Worker: To be a graduate of an accredited graduate school of social work and be licensed as a clinical social worker in the state of California. Licensed Marriage and Family Therapist: to be a graduate of an approved graduate school of marriage and family therapist and to be licensed as a marriage and family therapist in the state of California. Licensed Professional Clinical Counselor: To be a graduate of an approved graduate school of professional clinical counseling and to be licensed as a professional clinical counselor in the State of California Clinical Psychologist: To be a graduate from an accredited school of psychology and to be licensed as a psychologist in the state of California. Psychiatrist: shall have a license as a physician and surgeon in the state of California and show evidence of having completed three years graduate training in psychiatry in a program approved by the American Medical Association or the American Osteopathic Association. BENEFITS: The County of Monterey offers an excellent benefits package. Please visit our website to view the Bargaining Unit F Benefit Summary Sheet . This information is not legally binding, nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolution or Memorandum of Understanding (MOU) prevail over this listing. NOTES: As a condition of employment, prospective employees may be required to submit to a background review which may include a review of information concerning present and/or prior employment, driving record, and record of any criminal convictions. Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form I-9. If you are hired into this classification in a temporary position, your rate of pay will be hourly, and you will not be eligible for the benefits listed in the summary. Additional Information APPLICATION & SELECTION PROCEDURES Apply on-line at https://www.governmentjobs.com/careers/montereycounty by the final filing date of Monday, July 8, 2024 at 11:59 PM (PST) or Hard copy applications may be obtained from and submitted during normal business hours, Monday - Friday, 8:00 AM - 5:00 PM by contacting: Monterey County Health Department Attn: Human Resources Division 1270 Natividad Road Salinas, CA 93906. Phone: (831) 755 - 4519 Fax: (831-755-8132 The selection process is tentative, and applicants will be notified if changes are made. To assess applicants' possession of required qualifications, the examination process may include an oral examination, pre-examination exercises, performance examination, and/or written examination. The competitive examination process includes submittal of required application materials. A complete application package will include: A completed County of Monterey Employment Application Responses to the Supplemental Questions Applicants who fail to provide all required materials by the final filing deadline will not be considered. Resumes, cover letters, letters of interest, and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process. EQUAL OPPORTUNITY AND REASONABLE ACCOMMODATION: Monterey County is a drug-free workplace and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Martha Hernandez, Human Resources Analyst, at (831) 755 - 4632 or hernandezm7@countyofmonterey.gov . http://www.co.monterey.ca.us/government/departments-a-h/human-resources/human-resources/benefits/benefit-summary-sheet Closing Date/Time: 7/8/2024 11:59 PM Pacific
Jun 08, 2024
Full Time
Position Description A Drug-Free Workplace Invites your interest for the position of Behavioral Health Unit Supervisor $8,166 - $11,153 per Month Final Filing Date: July 8, 2024 Exam # 24/60B23/06MH The County of Monterey Health Department’s Behavioral Health Bureau (MCBH) has opening for multiple full-time Behavioral Health Unit Supervisors (BHUS). The Bureau currently has vacancies in the Integrated Access to Treatment / Adult System of Care in South County, Access to Treatment Adult Justice Involved Services, and Quality Improvement. SUMMARY OF POSITION The Behavioral Health Unit Supervisor (BHUS) provides daily clinical oversight to a multidisciplinary team which includes Psychiatric Social Workers, Social Worker IIIs and Behavioral Health Aides. The position entails providing clinical and administrative supervision of the team, monitoring caseloads, productivity, and timely documentation of services. The Unit Supervisor works collaboratively with the Behavioral Health Service Manager and community-based partners promoting a wellness recovery, client-centered and strength-based service model. ACCESS to Treatment / Adult System of Care (ASOC) King City The Behavioral Health Unit Supervisor provides daily clinical oversight to a multidisciplinary team, which includes case managers, behavioral health aides, and licensed and licensed waived staff that work in partnership with our medical assistant, nursing, and psychiatry providers. The position entails providing administrative and clinical supervision of the team, overseeing provision of services, monitoring caseloads, sustainability, and timely documentation of services. The Behavioral Health Unit Supervisor works collaboratively with the Behavioral Health Services Manager and other community-based partners, promoting a wellness recovery, client centered and strength-based service model. Access to Treatment - Adult Justice Involved Services This Behavioral Health Unit Supervisor will oversee Access for Justice Involved Adults including the provision of services provided by a multidisciplinary team which can include licensed / license eligible clinicians, Social Worker IIIs, Behavioral Health Aides working in partnership with our medical assistants, nursing, and psychiatry providers. The Behavioral Health Unit Supervisor will provide the administrative and clinical supervision to their assigned direct reports. Adult Justice Involved Services include the Collaborative Court programs (Creating New Choices Mental Health Treatment Court Full-Service Partnership, Drug Court, DUI Court, Veterans Treatment Court, Military Diversion), Mental Health Diversion, and Misdemeanor Incompetent to Stand Trial (IST) Diversion, AB109, and Prop 47. This Behavioral Health Unit Supervisor will work closely with the Behavioral Health Services Manager and other Unit Supervisors as well as internal and external stakeholders, and justice partners on a regular basis. This Behavioral Health Unit Supervisor will play and instrumental role in the development and implementation of Community Assistance, Recovery and Empowerment (CARE) Court and ensuring Access to Treatment for Justice Involved Adults exiting carceral settings as part of Behavioral Health Linkages under the Cal AIM for Justice Involved Initiative. Quality Improvement Department This Behavioral Health Unit Supervisor for the Quality Improvement Department is located in Salinas and will oversee a team of Senior Psychiatric Social Workers and work within a dynamic, multi- disciplinary team. The Behavioral Health Unit Supervisor is responsible for oversight of utilization reviews for Specialty Mental Health and Drug MediCal services and corrective action plans and the implementation of performance improvement projects that improve client access and engagement in behavioral health services. This unique Behavioral Health Unit Supervisor position works collaboratively with other systems of care within Monterey County Behavioral Health and externally with community partners as subject matter expert in MediCal rules and regulations. In addition to clinical and administrative responsibilities, the Behavioral Health Unit Supervisor will work closely with the Services Manager on special projects and investigations, and influence implementation the of policies and procedures system wide. Candidates hired into regular full-time positions for this classification at the Health Department may be eligible for a signing bonus up to $10,000. For more information regarding the Signing Bonus, please refer to Admin Procedures A.49.1 Employment Bonus . The Eligible List established by this recruitment process will be used to fill current and future vacancies, both regular and temporary, as they arise. Examples of Duties Supervises professional and paraprofessional personnel in a specific behavioral health program providing clinical oversight of provision of services; reviews case records and meets with individual staff members on a regular basis to review assigned cases, progress and problem areas and make recommendations on methods of treatment of patient needs. May provide direct clinical work in the treatment of patients within the specific program. Coordinates the program with related community human services agencies and treatment facilities as assigned; provides consultation services to the community and related agencies as assigned. Supervises a specific behavioral health program to rehabilitate or maintain mentally and emotionally disturbed individuals; coordinates provision of services with other program elements; participates in developing procedures manuals and instructional material to assist in developing program goals; assists management in evaluating program needs and developing an effective program. Supervises the activities of assigned staff evaluators and confers with staff on a regular basis, recommends disciplinary action. Plans and conducts unit meetings. Maintains records; prepares reports and correspondence regarding the program. May meet with community organizations, private individuals, agency administrators and professional staff of mental health facilities to gain cooperation in achieving program goals as assigned. To view the complete job description, please visit the Monterey County website: Behavioral Health Unit Supervisor THE SUCCESSFUL CANDIDATE Will have a proven track record demonstrating the following knowledge, skills and abilities: Thorough Knowledge of: Methods and techniques of individual, family, group counseling, case management and social rehabilitation. Community resources available for assistance to individuals suffering from mental and/or emotional problems. Principles and techniques of diagnosis, treatment and rehabilitation of persons with mental or emotional disorders. Laws governing behavioral health services in the state of California for a specific treatment service. Working Knowledge of: Cultural habits of ethnic groups. Community organizations and lines of communication in a specific treatment area. Principals of training and supervision of subordinate staff. Safety requirements regarding the operation of a specific behavioral health program . Skill and Ability to: Effectively counsel patients and conduct individual, family and group therapy or to provide case management or social rehabilitation service. Supervise and participate in a specialized behavioral health program. Train, assign and supervise the work of a small staff with varied educational and experience backgrounds. Speak and write effectively, including preparation of clear and concise records and reports. Establish effective working relationships with patients, staff, social service agencies, and other contracted in the course of work. Analyze data and develop conclusions and recommendations regarding a specific program. Desirable Qualifications: Ability to speak, read and write in English and Spanish Characteristics of the Ideal Candidate: Strong clinical, analytical, and problem-solving skills Strong project management skills Organized Effective leadership Strong communication skills Proficient in the use of technology Provide excellent and courteous customer service Work within team framework Examples of Experience/Education/Training Any combination of training, education and/or experience which provides the knowledge, skills and abilities and required conditions of employment listed below is qualifying. REQUIRED CONDITIONS OF EMPLOYMENT: Possess and maintain a valid California Class C driver’s license or the ability to provide suitable transportation that is approved by the appointing authority. Be available to work a flexible schedule, including evenings, weekends, holidays, and during times of disaster and/or emergency, travel out of County to attend meetings. Successfully complete a background check to include fingerprinting. Pursuant to Section 5751 of the Welfare and Institutions Code, possession of any one of the following: Licensed Clinical Social Worker: To be a graduate of an accredited graduate school of social work and be licensed as a clinical social worker in the state of California. Licensed Marriage and Family Therapist: to be a graduate of an approved graduate school of marriage and family therapist and to be licensed as a marriage and family therapist in the state of California. Licensed Professional Clinical Counselor: To be a graduate of an approved graduate school of professional clinical counseling and to be licensed as a professional clinical counselor in the State of California Clinical Psychologist: To be a graduate from an accredited school of psychology and to be licensed as a psychologist in the state of California. Psychiatrist: shall have a license as a physician and surgeon in the state of California and show evidence of having completed three years graduate training in psychiatry in a program approved by the American Medical Association or the American Osteopathic Association. BENEFITS: The County of Monterey offers an excellent benefits package. Please visit our website to view the Bargaining Unit F Benefit Summary Sheet . This information is not legally binding, nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolution or Memorandum of Understanding (MOU) prevail over this listing. NOTES: As a condition of employment, prospective employees may be required to submit to a background review which may include a review of information concerning present and/or prior employment, driving record, and record of any criminal convictions. Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form I-9. If you are hired into this classification in a temporary position, your rate of pay will be hourly, and you will not be eligible for the benefits listed in the summary. Additional Information APPLICATION & SELECTION PROCEDURES Apply on-line at https://www.governmentjobs.com/careers/montereycounty by the final filing date of Monday, July 8, 2024 at 11:59 PM (PST) or Hard copy applications may be obtained from and submitted during normal business hours, Monday - Friday, 8:00 AM - 5:00 PM by contacting: Monterey County Health Department Attn: Human Resources Division 1270 Natividad Road Salinas, CA 93906. Phone: (831) 755 - 4519 Fax: (831-755-8132 The selection process is tentative, and applicants will be notified if changes are made. To assess applicants' possession of required qualifications, the examination process may include an oral examination, pre-examination exercises, performance examination, and/or written examination. The competitive examination process includes submittal of required application materials. A complete application package will include: A completed County of Monterey Employment Application Responses to the Supplemental Questions Applicants who fail to provide all required materials by the final filing deadline will not be considered. Resumes, cover letters, letters of interest, and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process. EQUAL OPPORTUNITY AND REASONABLE ACCOMMODATION: Monterey County is a drug-free workplace and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Martha Hernandez, Human Resources Analyst, at (831) 755 - 4632 or hernandezm7@countyofmonterey.gov . http://www.co.monterey.ca.us/government/departments-a-h/human-resources/human-resources/benefits/benefit-summary-sheet Closing Date/Time: 7/8/2024 11:59 PM Pacific