City of Tacoma, WA
Tacoma, Washington, United States
Position Description Environmental Services invites you to join our team as a Community Outreach Liaison in the Tidy-Up Tacoma Section in the Division of Solid Waste! Tidy-Up Tacoma is a community cleanup program funded through solid waste excise taxes. The program performs litter and debris cleanup in the public right-of-way and on public property, operates the public litter can program, cleans garbage from in and around homeless encampments, mitigates graffiti and performs trail maintenance. The Community Outreach Liaison will support efforts that have a direct impact on community cleanup and litter education efforts. This individual will build partnerships both internally and externally, and most often rely on interpersonal influence, as well as strong cultural competency to achieve program success. The Community Outreach Liaison will be tasked with developing and employing a city-wide litter education program and will work with a wide variety of partners to coordinate cleanup services within the city. This program will help address chronic issues impacting the overall cleanliness, safety, and stability of neighborhoods, city facilities, and environmentally sensitive areas. We are seeking motivated professionals who want to use their talents and skills to make a difference. Do you enjoy building partnerships and working collaboratively with diverse groups of people to meet shared objectives? Do you have experience creating and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences? Can you plan and prioritize work to meet commitments and align with organizational goals? Are you passionate about enriching people’s lives and providing world-class customer service? Do you rebound quickly from setbacks and remain effective when confronted with ambiguity? If this sounds like you, then we would love to hear from you! Within the Tidy-Up Tacoma Section, the Community Outreach Liaison will: Create and employ the Litter Education and Abatement Program. Conduct outreach efforts and represent Tidy-Up Tacoma at Community Meetings, Events, and Festivals. Coordinate cleanup efforts in the city and order and provide supplies and support to community-based cleanup organizations. Manage the Adopt-a-Spot and Litter Patrol Programs. Manage the Private-Property Graffiti Mitigation Program. Monitor, and evaluate contracts for cleanup and graffiti services in the community. Collect and use data to document program results. Work Hours The schedule for this position will be a standard day shift, Monday through Friday. However, this position will flex their time to accommodate weekend and after-hours meetings as needed to meet the demands of the section. Working Conditions Work includes indoor and outdoor environments, is subject to adverse weather and working conditions, and driving from site to site. Outreach and engagement will involve tabling at local fairs, events, and festivals, which includes standing and speaking with community members frequently. Benefits The City of Tacoma offers a generous program of employee benefits including: Great retirement plan Paid holidays Personal time off Outstanding working conditions and a supportive work environment Medical, dental and life insurance coverage for eligible employees Deferred compensation allowing tax-deferred savings as authorized under Section 457 of the IRS Code City of Tacoma Commitment to Diversity and Inclusion: Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. Qualifications MINIMUM EDUCATION* Bachelor's degree in business or public administration, or social/ human services. AND MINIMUM EXPERIENCE* 2 years professional program work in human or social services administration. *Equivalency: 1 year of experience = 1 year of education DESIRED QUALIFICATONS: Two years of experience in solid waste management, education, communications, community outreach, environmental sciences, or related fields . LICENSES, CERTIFICATES AND OTHER REQUIREMENTS Valid Washington State Driver's License. Individuals will have to pass a background check. Bilingual candidates are encouraged to apply. Knowledge & Skills Essential Skills and Key Competencies Communicating effectively by developing and delivering communications that convey a clear understanding of the unique needs of different audiences. Planning and prioritizing work to meet commitments and align with organizational goals. Effectively building formal and informal relationship networks inside and outside the organization. Relating openly and comfortably with diverse groups of people. Selection Process & Supplemental Information To be considered for this career opportunity: Interested individuals must apply online and attach a detailed resume and cover letter describing your experience, training, motivations, and expertise as it relates to the responsibilities of this position. Applicants must meet the minimum qualifications to move forward in the examination process. Candidates who are eligible for Veteran's Preference scoring criteria must attach a copy of their DD-214 member copy 4, (proof of military discharge form) at time of application , to be eligible for review for Veteran's percentage points. To be considered for this challenging and rewarding career opportunity: Interested individuals must complete the online application and attach a detailed resume and cover letter that includes major responsibilities and accomplishments related to this position. This is a competitive selection process. Your application will be reviewed and evaluated based on education, certifications and related experience. Applicants who have the strongest backgrounds related to the responsibilities of this position and who most closely correspond to the City of Tacoma's needs will be placed on a referral list for review and potential interview selection. Appointment is subject to passing a pre-employment background and references check. New employees must successfully complete a nine-month probationary period before obtaining permanent status in this classification. The Community Tacoma is a mid-sized urban port city that sits along the Puget Sound with a population of nearly 210,000. The third largest city in the state of Washington, it is a diverse, progressive international gateway to the Pacific Rim. When you work for the City of Tacoma you'll have an opportunity to enjoy a healthy work/life balance, the potential for flexible schedules (with some job classifications), continuing education programs, leadership pathways, wellness incentives and a total rewards benefits program. We welcome you to take a look at our website and discover how the City of Tacoma can make your next career move part of our combined destiny: http://www.cityoftacoma.org/ http://www.traveltacoma.com/ The City of Tacoma believes that each employee makes a significant contribution to our success. This job description is designed to outline primary duties, qualifications and job scope. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. Communication from the City of Tacoma We primarily communicate via email during the application process. Emails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders. The online application system requires you to enter a substantial amount of information. Be prepared to spend at least an hour entering information. In order for your application materials to be considered, all information must be submitted by the closing date and time listed on this job announcement. F or assistance with the NEOGOV application process, questions regarding this job announcement, or if you are experiencing complications while applying, please contact the Human Resources office at 253-591-5400 by 4:00 pm of the closing date of the job announcement. This will allow time to assist you before the job announcement closes. ( For technical difficulties using the NeoGov system , call the applicant support line at 1-855-524-5627 between 6:00 AM and 5:00 PM Pacific Time.) The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. Closing Date/Time: 10/1/2024 5:00 PM Pacific
Sep 17, 2024
Full Time
Position Description Environmental Services invites you to join our team as a Community Outreach Liaison in the Tidy-Up Tacoma Section in the Division of Solid Waste! Tidy-Up Tacoma is a community cleanup program funded through solid waste excise taxes. The program performs litter and debris cleanup in the public right-of-way and on public property, operates the public litter can program, cleans garbage from in and around homeless encampments, mitigates graffiti and performs trail maintenance. The Community Outreach Liaison will support efforts that have a direct impact on community cleanup and litter education efforts. This individual will build partnerships both internally and externally, and most often rely on interpersonal influence, as well as strong cultural competency to achieve program success. The Community Outreach Liaison will be tasked with developing and employing a city-wide litter education program and will work with a wide variety of partners to coordinate cleanup services within the city. This program will help address chronic issues impacting the overall cleanliness, safety, and stability of neighborhoods, city facilities, and environmentally sensitive areas. We are seeking motivated professionals who want to use their talents and skills to make a difference. Do you enjoy building partnerships and working collaboratively with diverse groups of people to meet shared objectives? Do you have experience creating and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences? Can you plan and prioritize work to meet commitments and align with organizational goals? Are you passionate about enriching people’s lives and providing world-class customer service? Do you rebound quickly from setbacks and remain effective when confronted with ambiguity? If this sounds like you, then we would love to hear from you! Within the Tidy-Up Tacoma Section, the Community Outreach Liaison will: Create and employ the Litter Education and Abatement Program. Conduct outreach efforts and represent Tidy-Up Tacoma at Community Meetings, Events, and Festivals. Coordinate cleanup efforts in the city and order and provide supplies and support to community-based cleanup organizations. Manage the Adopt-a-Spot and Litter Patrol Programs. Manage the Private-Property Graffiti Mitigation Program. Monitor, and evaluate contracts for cleanup and graffiti services in the community. Collect and use data to document program results. Work Hours The schedule for this position will be a standard day shift, Monday through Friday. However, this position will flex their time to accommodate weekend and after-hours meetings as needed to meet the demands of the section. Working Conditions Work includes indoor and outdoor environments, is subject to adverse weather and working conditions, and driving from site to site. Outreach and engagement will involve tabling at local fairs, events, and festivals, which includes standing and speaking with community members frequently. Benefits The City of Tacoma offers a generous program of employee benefits including: Great retirement plan Paid holidays Personal time off Outstanding working conditions and a supportive work environment Medical, dental and life insurance coverage for eligible employees Deferred compensation allowing tax-deferred savings as authorized under Section 457 of the IRS Code City of Tacoma Commitment to Diversity and Inclusion: Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. Qualifications MINIMUM EDUCATION* Bachelor's degree in business or public administration, or social/ human services. AND MINIMUM EXPERIENCE* 2 years professional program work in human or social services administration. *Equivalency: 1 year of experience = 1 year of education DESIRED QUALIFICATONS: Two years of experience in solid waste management, education, communications, community outreach, environmental sciences, or related fields . LICENSES, CERTIFICATES AND OTHER REQUIREMENTS Valid Washington State Driver's License. Individuals will have to pass a background check. Bilingual candidates are encouraged to apply. Knowledge & Skills Essential Skills and Key Competencies Communicating effectively by developing and delivering communications that convey a clear understanding of the unique needs of different audiences. Planning and prioritizing work to meet commitments and align with organizational goals. Effectively building formal and informal relationship networks inside and outside the organization. Relating openly and comfortably with diverse groups of people. Selection Process & Supplemental Information To be considered for this career opportunity: Interested individuals must apply online and attach a detailed resume and cover letter describing your experience, training, motivations, and expertise as it relates to the responsibilities of this position. Applicants must meet the minimum qualifications to move forward in the examination process. Candidates who are eligible for Veteran's Preference scoring criteria must attach a copy of their DD-214 member copy 4, (proof of military discharge form) at time of application , to be eligible for review for Veteran's percentage points. To be considered for this challenging and rewarding career opportunity: Interested individuals must complete the online application and attach a detailed resume and cover letter that includes major responsibilities and accomplishments related to this position. This is a competitive selection process. Your application will be reviewed and evaluated based on education, certifications and related experience. Applicants who have the strongest backgrounds related to the responsibilities of this position and who most closely correspond to the City of Tacoma's needs will be placed on a referral list for review and potential interview selection. Appointment is subject to passing a pre-employment background and references check. New employees must successfully complete a nine-month probationary period before obtaining permanent status in this classification. The Community Tacoma is a mid-sized urban port city that sits along the Puget Sound with a population of nearly 210,000. The third largest city in the state of Washington, it is a diverse, progressive international gateway to the Pacific Rim. When you work for the City of Tacoma you'll have an opportunity to enjoy a healthy work/life balance, the potential for flexible schedules (with some job classifications), continuing education programs, leadership pathways, wellness incentives and a total rewards benefits program. We welcome you to take a look at our website and discover how the City of Tacoma can make your next career move part of our combined destiny: http://www.cityoftacoma.org/ http://www.traveltacoma.com/ The City of Tacoma believes that each employee makes a significant contribution to our success. This job description is designed to outline primary duties, qualifications and job scope. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. Communication from the City of Tacoma We primarily communicate via email during the application process. Emails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders. The online application system requires you to enter a substantial amount of information. Be prepared to spend at least an hour entering information. In order for your application materials to be considered, all information must be submitted by the closing date and time listed on this job announcement. F or assistance with the NEOGOV application process, questions regarding this job announcement, or if you are experiencing complications while applying, please contact the Human Resources office at 253-591-5400 by 4:00 pm of the closing date of the job announcement. This will allow time to assist you before the job announcement closes. ( For technical difficulties using the NeoGov system , call the applicant support line at 1-855-524-5627 between 6:00 AM and 5:00 PM Pacific Time.) The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. Closing Date/Time: 10/1/2024 5:00 PM Pacific
Member Liaison Specialist (Customer Service) CalOptima CalOptima Health is seeking a highly motivated an experienced Member Liaison Specialist to join our team. The Member Liaison Specialist (Customer Service) will provide member service to seniors, persons with disabilities or chronic conditions, persons without housing and persons under the age of twenty-one (21) who participate in the Whole-Child Model program. The incumbent will serve as a liaison between members, health networks, providers and community-based organizations to facilitate access to services and help resolve health care and psychosocial issues. Position Information: Department: Member Liaison Program Salary Grade: 302 - $49,754 - $69,655 ($23.92 - $33.4880) Work Arrangement: Full Office Duties & Responsibilities: 85% - Member Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Assesses members' concerns to identify psychosocial or health care issues and facilitate an appropriate resolution. Intakes information from members, both over the phone and/or in person, to complete requests for assistance cases, grievances and appeals, per departmental guidelines. Coordinates members' health care and social service needs both within and outside the health network and CalOptima Health during the original interaction. Addresses member and provider inquiries, questions and concerns in all areas, including enrollment, claims, benefit interpretation, coordination of care and referrals/authorizations for medical care related to services covered under the Whole-Child Model program. Guides members in understanding and accessing the benefits under the Whole-Child Model program. Maintains documentation of member cases within the FACETS system. Initiates referrals to internal and external care management departments and government agencies. Communicates with community-based organizations, health networks, providers and vendors on behalf of members to resolve disputes and helps coordinate access to care and investigates issues preventing members from receiving medical benefits and services. 10% - Administrative Support Collaborates with interdepartmental staff in call resolution as needed. Identifies calls needing case management or escalation to a supervisor, manager or director and routes them according to established guidelines. Meets all regulatory key performance indicators, first call resolution requirements and business objectives of CalOptima Health. 5% - Completes other projects and duties as assigned. Minimum Qualifications: High School diploma or equivalent required PLUS 2 years of experience as a call center agent or customer/member services representative in health care required; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Chinese, Farsi, Korean, Spanish, Vietnamese) required. Preferred Qualifications: 2 years of experience working with the needs of persons with disabilities and chronic medical conditions in a customer/member service capacity. Health maintenance organization (HMO), Medi-Cal/Medicaid and health services experience. Required Licensure / Certifications: n/a Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is October 7, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/member-liaison-specialist-customer-service-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-298b40d03db9124ba9b758fd357be32c
Sep 25, 2024
Member Liaison Specialist (Customer Service) CalOptima CalOptima Health is seeking a highly motivated an experienced Member Liaison Specialist to join our team. The Member Liaison Specialist (Customer Service) will provide member service to seniors, persons with disabilities or chronic conditions, persons without housing and persons under the age of twenty-one (21) who participate in the Whole-Child Model program. The incumbent will serve as a liaison between members, health networks, providers and community-based organizations to facilitate access to services and help resolve health care and psychosocial issues. Position Information: Department: Member Liaison Program Salary Grade: 302 - $49,754 - $69,655 ($23.92 - $33.4880) Work Arrangement: Full Office Duties & Responsibilities: 85% - Member Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Assesses members' concerns to identify psychosocial or health care issues and facilitate an appropriate resolution. Intakes information from members, both over the phone and/or in person, to complete requests for assistance cases, grievances and appeals, per departmental guidelines. Coordinates members' health care and social service needs both within and outside the health network and CalOptima Health during the original interaction. Addresses member and provider inquiries, questions and concerns in all areas, including enrollment, claims, benefit interpretation, coordination of care and referrals/authorizations for medical care related to services covered under the Whole-Child Model program. Guides members in understanding and accessing the benefits under the Whole-Child Model program. Maintains documentation of member cases within the FACETS system. Initiates referrals to internal and external care management departments and government agencies. Communicates with community-based organizations, health networks, providers and vendors on behalf of members to resolve disputes and helps coordinate access to care and investigates issues preventing members from receiving medical benefits and services. 10% - Administrative Support Collaborates with interdepartmental staff in call resolution as needed. Identifies calls needing case management or escalation to a supervisor, manager or director and routes them according to established guidelines. Meets all regulatory key performance indicators, first call resolution requirements and business objectives of CalOptima Health. 5% - Completes other projects and duties as assigned. Minimum Qualifications: High School diploma or equivalent required PLUS 2 years of experience as a call center agent or customer/member services representative in health care required; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Chinese, Farsi, Korean, Spanish, Vietnamese) required. Preferred Qualifications: 2 years of experience working with the needs of persons with disabilities and chronic medical conditions in a customer/member service capacity. Health maintenance organization (HMO), Medi-Cal/Medicaid and health services experience. Required Licensure / Certifications: n/a Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is October 7, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/member-liaison-specialist-customer-service-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-298b40d03db9124ba9b758fd357be32c
Cal State University (CSU) Fullerton
800 N State College Blvd, Fullerton, CA 92831, USA
DIVISION OF STUDENT AFFAIRS DEPARTMENT OF COUNSELING AND PSYCHOLOGICAL SERVICES Mental Health Counselor/ African American Resource Center Liaison, Non Tenure-Track SSP1 AR 12 month, Full-time Faculty, Temporary California State University Fullerton is seeking applications for a full-time mental health counselor faculty, non tenure-track. Under the general supervision of the Director, the selected candidate will provide a full range of clinical services (65%) and participate in campus outreach, other projects, and other duties as assigned by the Director/Associate Director (35%). This position is a 12 month, Monday- Friday 8-5pm position (with occasional weekend hours). Position Direct Counseling Services : Provide intake clinical interviews and psycho- diagnostic assessments, short-term individual and couples counseling, group counseling and psycho-educational groups, clinical triage and crisis intervention, case management and collaboration with a consulting psychiatrist, and referrals to and consultation with academic and disability counselors and health center professionals on-campus as well as off-campus mental health professionals and agencies. Outreach Services: Develop and provide outreach programs (e.g., classroom presentations; workshops), including occasional evening or weekend programs, for a metropolitan, largely commuter campus with a highly diverse student population; participate in the development and implementation of assigned special outreach projects (e.g., mental health screening days; prevention projects). Liaisonship: Serve as the CAPS liaison to the African American resource center (AARC) at California State University, Fullerton. This position would help with assisting with the coordination services between the two centers: including psycho-diagnostic assessments & referral services, case management, brief counseling, outreach services, training, and crisis intervention. Consultation : Provide expertise to the university community regarding issues that affect the educational, developmental and psychological well-being of students; provide consultation services and occasional in-service training to faculty, administrators, and student leaders on mental health and developmental issues. Supervision and Training: Provide clinical supervision to CAPS’ trainees; co-facilitate outreach programs and groups with all levels of supervisees; provide periodic training and educational seminars for all levels of supervisees. Required Qualifications Ph.D., Psy.D., Ed.D. or other relevant Doctoral Degree in Counseling or Clinical Psychology from an APA-accredited program and documented completion of the degree prior to commencement of the position. Master’s degree of Psychology, MFT, or Social Work from an accredited university. California license to practice as an LMFT, LCSW, or LPCC. Must be California license or license eligible to practice psychology within 2 years of hire. (We are not accepting applicants who are non-licensed, Master’s level). Clinical experience providing crisis stabilization services in either a community mental health setting, or university counseling center. Demonstrated knowledge, sensitivity and ability to work with students from diverse ethnic, cultural and socio-economic backgrounds. Demonstrated ability to develop and implement outreach presentations and workshops on mental health topics and to provide consultation and preventive education. Demonstrated ability to conduct intake interviews, including psycho-diagnostic assessment, case conceptualization, and treatment plan formulation, for students with a broad spectrum of psychological problems, ranging from adjustment issues to major psychiatric disorders. Demonstrated ability to provide individual and group counseling, and crisis intervention for psychological emergencies. Demonstrated experience with issues pertinent to a university student population. Excellent interpersonal, verbal and written communication skills. Excellent ability to work as a member of a collaborative, multidisciplinary team. Computer Skills: Demonstrated ability to do electronic scheduling and record keeping Preferred Qualifications Specialization in an area pertinent to CSUF college students (e.g., Black Students). Licensed Psychologist Experience and interest in providing outreach services and counseling to address traditionally underserved students. Demonstrated ability to prioritize and manage a variety of clinical duties as part of a multi-disciplinary team. Experience serving as a clinical supervisor to psychology trainees. Application A complete online application must be submitted in order to receive consideration. To apply, please go to http://hr.fullerton.edu/careers/Faculty.php , choose full-time faculty, search for position 54118 , to begin the application process and provide the following materials: current curriculum vitae letter of interest which includes a brief statement explaining your experience and qualifications for the position including demonstration of addressing the needs of people from diverse ethnic, cultural and socio-economic backgrounds A list of three references with relevant contact information from professionals familiar with your clinical work Selected candidates will be asked to submit letters of recommendation : Candidates who were selected to move forward to the next round of the recruitment process will be contacted and are required to submit three letters of recommendation. Please have these ready for the referents to submit should you move forward to this phase of the search . On the References page of the online application, enter information and email addresses for three referents who will provide a confidential letter of reference for your application . They will immediately receive a request via email along with information on uploading the letter. You will be able to verify that each letter has been received by CSUF by logging back into the recruitment system. For inquiries, please call: (657) 278-2355 or e-mail cmorelli@fullerton.edu Application Deadline Applications accepted by August 15 th, 2024 will receive full consideration and the position will remain opened until filled. Appointment Date Anticipated start date October 1 st , 2024. Start date is negotiable. About AARC The Mission of the African American Resource Center (AARC) is to provide an opportunity for individuals to pursue the academic, research, and cultural interests of African Americans. It provides resources, services, programs, and events that focus on the total integration and success of African American students. The AARC complements the University’s efforts in building a sense of community. It also serves as a tool for empowerment of the diverse segments of the University’s population through increased accessibility to scholarly research, cultural awareness education, and collaborative activities. Additional Information This is a full-time 12-month Counselor position, non-tenure track, temporary position. Appointment is for one year and may be renewed for additional years based on satisfactory performance and funding availability. The Student Services Professional-Academic Related I-12-month salary range is $6,788 to $12,163 per month (12 monthly payments per year). Anticipated hiring range depending on experience and qualification is $7,377 to $7,422 per month. Faculty salaries are subject to budgetary authorization and any California State University System faculty contract increases. An excellent comprehensive benefits package is available that includes: health/vision/dental plans; access to campus child-care; and a defined-benefit retirement through the state system along with optional tax sheltering opportunities. For a detailed description of benefits, please visit https://hr.fullerton.edu/total-wellness/ The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be formally offered a position with the CSU. Failure to satisfactorily complete the background check may affect application status of applicants or continued employment of current CSU employees who apply for the position. In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and requires hiring employees to perform CSU related work within the State of California. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator ( http://www.fullerton.edu/titleix/about/notice.php ). Advertised: Jul 09 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 10, 2024
DIVISION OF STUDENT AFFAIRS DEPARTMENT OF COUNSELING AND PSYCHOLOGICAL SERVICES Mental Health Counselor/ African American Resource Center Liaison, Non Tenure-Track SSP1 AR 12 month, Full-time Faculty, Temporary California State University Fullerton is seeking applications for a full-time mental health counselor faculty, non tenure-track. Under the general supervision of the Director, the selected candidate will provide a full range of clinical services (65%) and participate in campus outreach, other projects, and other duties as assigned by the Director/Associate Director (35%). This position is a 12 month, Monday- Friday 8-5pm position (with occasional weekend hours). Position Direct Counseling Services : Provide intake clinical interviews and psycho- diagnostic assessments, short-term individual and couples counseling, group counseling and psycho-educational groups, clinical triage and crisis intervention, case management and collaboration with a consulting psychiatrist, and referrals to and consultation with academic and disability counselors and health center professionals on-campus as well as off-campus mental health professionals and agencies. Outreach Services: Develop and provide outreach programs (e.g., classroom presentations; workshops), including occasional evening or weekend programs, for a metropolitan, largely commuter campus with a highly diverse student population; participate in the development and implementation of assigned special outreach projects (e.g., mental health screening days; prevention projects). Liaisonship: Serve as the CAPS liaison to the African American resource center (AARC) at California State University, Fullerton. This position would help with assisting with the coordination services between the two centers: including psycho-diagnostic assessments & referral services, case management, brief counseling, outreach services, training, and crisis intervention. Consultation : Provide expertise to the university community regarding issues that affect the educational, developmental and psychological well-being of students; provide consultation services and occasional in-service training to faculty, administrators, and student leaders on mental health and developmental issues. Supervision and Training: Provide clinical supervision to CAPS’ trainees; co-facilitate outreach programs and groups with all levels of supervisees; provide periodic training and educational seminars for all levels of supervisees. Required Qualifications Ph.D., Psy.D., Ed.D. or other relevant Doctoral Degree in Counseling or Clinical Psychology from an APA-accredited program and documented completion of the degree prior to commencement of the position. Master’s degree of Psychology, MFT, or Social Work from an accredited university. California license to practice as an LMFT, LCSW, or LPCC. Must be California license or license eligible to practice psychology within 2 years of hire. (We are not accepting applicants who are non-licensed, Master’s level). Clinical experience providing crisis stabilization services in either a community mental health setting, or university counseling center. Demonstrated knowledge, sensitivity and ability to work with students from diverse ethnic, cultural and socio-economic backgrounds. Demonstrated ability to develop and implement outreach presentations and workshops on mental health topics and to provide consultation and preventive education. Demonstrated ability to conduct intake interviews, including psycho-diagnostic assessment, case conceptualization, and treatment plan formulation, for students with a broad spectrum of psychological problems, ranging from adjustment issues to major psychiatric disorders. Demonstrated ability to provide individual and group counseling, and crisis intervention for psychological emergencies. Demonstrated experience with issues pertinent to a university student population. Excellent interpersonal, verbal and written communication skills. Excellent ability to work as a member of a collaborative, multidisciplinary team. Computer Skills: Demonstrated ability to do electronic scheduling and record keeping Preferred Qualifications Specialization in an area pertinent to CSUF college students (e.g., Black Students). Licensed Psychologist Experience and interest in providing outreach services and counseling to address traditionally underserved students. Demonstrated ability to prioritize and manage a variety of clinical duties as part of a multi-disciplinary team. Experience serving as a clinical supervisor to psychology trainees. Application A complete online application must be submitted in order to receive consideration. To apply, please go to http://hr.fullerton.edu/careers/Faculty.php , choose full-time faculty, search for position 54118 , to begin the application process and provide the following materials: current curriculum vitae letter of interest which includes a brief statement explaining your experience and qualifications for the position including demonstration of addressing the needs of people from diverse ethnic, cultural and socio-economic backgrounds A list of three references with relevant contact information from professionals familiar with your clinical work Selected candidates will be asked to submit letters of recommendation : Candidates who were selected to move forward to the next round of the recruitment process will be contacted and are required to submit three letters of recommendation. Please have these ready for the referents to submit should you move forward to this phase of the search . On the References page of the online application, enter information and email addresses for three referents who will provide a confidential letter of reference for your application . They will immediately receive a request via email along with information on uploading the letter. You will be able to verify that each letter has been received by CSUF by logging back into the recruitment system. For inquiries, please call: (657) 278-2355 or e-mail cmorelli@fullerton.edu Application Deadline Applications accepted by August 15 th, 2024 will receive full consideration and the position will remain opened until filled. Appointment Date Anticipated start date October 1 st , 2024. Start date is negotiable. About AARC The Mission of the African American Resource Center (AARC) is to provide an opportunity for individuals to pursue the academic, research, and cultural interests of African Americans. It provides resources, services, programs, and events that focus on the total integration and success of African American students. The AARC complements the University’s efforts in building a sense of community. It also serves as a tool for empowerment of the diverse segments of the University’s population through increased accessibility to scholarly research, cultural awareness education, and collaborative activities. Additional Information This is a full-time 12-month Counselor position, non-tenure track, temporary position. Appointment is for one year and may be renewed for additional years based on satisfactory performance and funding availability. The Student Services Professional-Academic Related I-12-month salary range is $6,788 to $12,163 per month (12 monthly payments per year). Anticipated hiring range depending on experience and qualification is $7,377 to $7,422 per month. Faculty salaries are subject to budgetary authorization and any California State University System faculty contract increases. An excellent comprehensive benefits package is available that includes: health/vision/dental plans; access to campus child-care; and a defined-benefit retirement through the state system along with optional tax sheltering opportunities. For a detailed description of benefits, please visit https://hr.fullerton.edu/total-wellness/ The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be formally offered a position with the CSU. Failure to satisfactorily complete the background check may affect application status of applicants or continued employment of current CSU employees who apply for the position. In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and requires hiring employees to perform CSU related work within the State of California. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator ( http://www.fullerton.edu/titleix/about/notice.php ). Advertised: Jul 09 2024 Pacific Daylight Time Applications close: Closing Date/Time:
The Tribal Liaison will serve as a member of the Government Affairs and Policy Development (GAPD) team, which is part of the Chief Operating Officer / Council Office. Reporting to the Director of Government Affairs you will work with a second Tribal Liaison working in the GAPD office. Both Tribal Liaisons will work across the agency with a broader, cross-departmental group of staff at Metro, which collectively comprises Metro’s Tribal Affairs program.
The primary responsibilities of the Tribal Liaison will be to support the Metro Council’s priorities through strengthening relationships and coordinating consultation with interested Tribal Governments; establishing and improving existing staff trainings in tribal sovereignty and self-governance, history, practices, and cultural and historic resource protection; supporting engagement with urban Indigenous community members in greater Portland; and providing occasional project management support to special agency projects.
The incumbent will also develop relationships with people and organizations with expertise on tribal histories, treaties, protocols, customs and traditions, natural and cultural resources, relevant economic enterprises, and issues of tribal sovereignty and self-governance. The Tribal Liaison will work with the Metro Tribal Affairs program to elevate the priorities and interests of Tribes and Indigenous Peoples directly to the Metro Council and agency leadership.
DIVERSITY AND INCLUSION
At Metro, we strive to cultivate diversity, advance equity, and practice inclusion in all of its work. This means attracting and empowering a workforce that is inclusive of a broad range of human qualities. Workplace diversity is both a moral imperative and a business strength, essential to providing quality support and services to our region. Metro’s goal is to hire, develop and retain highly skilled and talented individuals across all departments and programs who best reflect the diversity of our community.
Aug 05, 2024
Full Time
The Tribal Liaison will serve as a member of the Government Affairs and Policy Development (GAPD) team, which is part of the Chief Operating Officer / Council Office. Reporting to the Director of Government Affairs you will work with a second Tribal Liaison working in the GAPD office. Both Tribal Liaisons will work across the agency with a broader, cross-departmental group of staff at Metro, which collectively comprises Metro’s Tribal Affairs program.
The primary responsibilities of the Tribal Liaison will be to support the Metro Council’s priorities through strengthening relationships and coordinating consultation with interested Tribal Governments; establishing and improving existing staff trainings in tribal sovereignty and self-governance, history, practices, and cultural and historic resource protection; supporting engagement with urban Indigenous community members in greater Portland; and providing occasional project management support to special agency projects.
The incumbent will also develop relationships with people and organizations with expertise on tribal histories, treaties, protocols, customs and traditions, natural and cultural resources, relevant economic enterprises, and issues of tribal sovereignty and self-governance. The Tribal Liaison will work with the Metro Tribal Affairs program to elevate the priorities and interests of Tribes and Indigenous Peoples directly to the Metro Council and agency leadership.
DIVERSITY AND INCLUSION
At Metro, we strive to cultivate diversity, advance equity, and practice inclusion in all of its work. This means attracting and empowering a workforce that is inclusive of a broad range of human qualities. Workplace diversity is both a moral imperative and a business strength, essential to providing quality support and services to our region. Metro’s goal is to hire, develop and retain highly skilled and talented individuals across all departments and programs who best reflect the diversity of our community.
SIERRA JOINT COMMUNITY COLLEGE DISTRICT
Rocklin, California, United States
Description Sierra College is committed to increasing student achievement, shortening time-to-goal completion, and closing equity gaps through the implementation of Guided Pathways. In that spirit, the Executive Dean, Student Equity and Completion, is responsible for ensuring that areas of oversight afford an inclusive educational environment, focused on equitable outcomes for all. This position will serve as the dynamic and innovative leader for the college’s equity and completion efforts; establish a shared vision for providing systemic access, support, and opportunities to underrepresented and underserved student populations; and promote a culture of inclusion and belonging. To ensure that equity and student completion is fully integrated in the college’s transformational redesign efforts under the Guided Pathways framework, this position works in partnership with the Executive Dean of Student Success. The position will also work in close collaboration with other campus and community stakeholders and committees to determine and apply measures of success by which to close, and ultimately eliminate, the college’s equity gaps. The position reports to the Vice President of Instruction and the Vice President of Student Services. Sierra College has a strong commitment to the achievement of equity and inclusion among its faculty, staff and students and values the rich diverse backgrounds that make up the campus community. The Executive Dean must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds. This includes former foster youth, first-generation students, persons with disabilities, undocumented scholars, individuals from historically underrepresented communities, various gender identities, sexual orientation, and other groups to ensure the District provides strategies for success and pro-active, student-centered practices and policies committed to eliminating equity gaps. Need Help With Your Online Account? Use the online Help Guide or contact the NEOED Applicants Support Line at 855-524-5627 if you need assistance with your online applicant account. Applicant Support is available between 6 a.m. and 5 p.m. Pacific Time, Monday through Friday. Examples Of Functions and Tasks ESSENTIAL The following duties are typical for this job classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. RESPONSIBILITIES: Provide executive leadership in the implementation of the college’s Equity and Student Completion Guided Pathways Strategic Plan, ensuring an equity-mindset is applied throughout design, implementation, evaluation and assessment processes;In support of District wide goals, make recommendations to the college planning process to address equity gaps through the employment of initiatives such as campus climate engagement, culturally responsive teaching and programming, historical trauma and cultural healing work, and the promotion of a campus culture of well-being, belonging, and respect.Work collaboratively with Executive Dean of Student Success and the college community, including Institutional Research and Planning, to facilitate assessment, planning, and evaluation efforts to mitigate identified disparities. Understand current research and apply data to address barriers, including both qualitative and quantitative data, to support systemic initiatives that improve student experiences, access to resources, and goal completion.Support the campus community, including college leadership, in developing an understanding of equity and student success goals and initiatives; build support for district-wide efforts to close equity gaps, increase student success, and identify and mitigate organizational biases.Supervise assigned Instructional or Student Services departments or programs.Identify and create opportunities to capture student voices in planning processes for Guided Pathways and Equity initiatives and implementation.Provide leadership to ensure the college provides culturally responsive programming to meet the needs of students.Coordinate with Professional and Organizational Development to develop and provide equity and inclusion training for faculty, staff and students, with a goal of institutional skills development to successfully support our diverse student populations.Formulate and make recommendations to the college’s executive team regarding improvements to college policies, processes, procedures, and practices pertaining to the college’s goals of student completion and elimination of equity gaps.Work with Executive Dean of Student Success to coordinate and complete various collegiate plans and Chancellor’s Office reports.Coordinate with Executive Dean of Student Success and the Research and Planning Office to track and monitor disaggregated cohorts of entering students to identify loss and momentum points along students’ paths through college; highlight variations by course and/or program and facilitate appropriate review and response.Devise and monitor systems of evaluation that measure equity and success, report evaluative results regularly to the college community, and employ strategies for continuous improvement.In partnership with the Executive Dean of Student Success, work with members of the college community to promote grant-writing, development and fundraising activities specifically to enhance efforts in equity, student success, and completion.Serve as liaison to develop and maintain effective relationships with key internal and external community stakeholders around issues of equity and inclusion and student completion.Engage faculty and staff in collaborative processes to achieve goals related to creating a culture of assessment including inquiry, reflection, and ongoing improvement.Serve on workgroups and project teams as either a facilitator, sponsor, or participant to help guide and implement equity and student completion-related initiatives.Work with Professional Development and other campus entities to provide high profile campus events that promote equity and inclusion, provide institutionalized trainings for faculty and staff to become champions for the work of student equity and completion, and enhance a diverse and inclusive campus environment.Serve as needed as a member of the District negotiations team(s).Maintain active membership in relevant professional associates and attend relevant conferences, trainings and institutes to remain current in emerging trends.Perform related duties as required. Minimum Qualifications MINIMUM QUALIFICATIONS: The following describes the education, experience, knowledge, skills, and abilities required to enter the job and successfully perform the assigned duties. Education and Experience - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Minimum: A Master’s degree from an accredited college or university with major coursework in any related field and (1) year of experience related to the duties of the position. Preferred: Any additional combination of three or more years of experience in student equity, instruction, and/or student services program administration or coordination; documentable evidence of negotiation skills and ability to work with a wide range of constituencies. License or Certificate: Possession of, or ability to obtain, an appropriate, valid driver’s license. QUALIFICATIONS - The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period in order to successfully perform the assigned duties. Knowledge of: Contemporary diversity, equity, inclusion and multiculturalism concepts and issues; Equity data, metrics, and effective use of analytics; Guided Pathways principles, practices, challenges, and opportunities; Effective equity, inclusion, and student success practices in an educational setting; Federal and state regulations pertaining to student equity; Effective research methodologies, including needs assessments and methods for determining disproportionate impact; Project management techniques and design-thinking frameworks; Participatory governance, collaborative decision-making processes, and team management techniques; Leadership and management techniques including planning, organizing, assigning, and reviewing work; faculty and staff performance evaluation, recruitment and selection; Methods to successfully support individuals with varying backgrounds, which includes persons with disabilities, various gender identities, sexual orientation, individuals from historically underrepresented communities and other groups; Historical and systemic inequities and the effects and trauma on underrepresented and underserved populations; Basic computer software use (e.g.: Microsoft Outlook, Excel, Word, PowerPoint). Ability to: Research best practices and lead equity and student completion initiatives and programs; Navigate complex and emotionally charged issues with divergent perspectives to result in successful resolution and action; Work collaboratively and build strong relationships with faculty, students, staff, governance entities, and colleagues to ensure broad stakeholder input, engagement and support; Work effectively and collaboratively across a complex organization to identify and mitigate organizational biases; Multi-task in a fast-paced environment; Read, interpret and apply relevant and related laws, regulations, and policies; Exercise initiative and creativity to meet a broad diversity of perspectives and needs; Maintain accurate and adequate records to meet internal/external analysis, audits, planning, and reporting requirements; Prepare oral and written reports and presentations; As appropriate, administer the District’s collective bargaining agreements. Apply an equity-minded framework and ensure programs, services and processes are designed and delivered to meet the varying needs of all students. Approach all duties of the position with an equity-minded perspective that supports and promotes inclusion and diversity while supporting effective calling in practices. PHYSICAL DEMANDS AND WORKING ENVIRONMENT - The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office setting Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally walk, stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment. Hearing: Hear in the normal audio range with or without correction. Supplemental Information WHY SIERRA? One of Aspen Institute’s Top 150 Community Colleges in thenation The Accrediting Commission recognized Sierra “for its exemplary practice of providing personnel with opportunities for continued professional development in order to meet its mission.” This includes providing students and employees with a robust set of programs, events, and conferences related to equity-mindedness and supporting the success of our students, etc. Public Employee’s Retirement System (PERS) 18 paid holidays (including extended time off during the winter break) 22 accrued paid vacation days per year (vacation accrual increases over time) Competitive benefits package Currently during summers, some employee groups participate in 4x10 schedules Qualifying Employer for Public Service Loan Forgiveness (in most cases) Sierra College is a Community College located near Sacramento, California where a heavy emphasis is placed on academic excellence and student success. Since its founding in 1936, Sierra College has focused on quality instruction and meeting the evolving needs of the students and communities that it serves. The Sierra Community College District covers more than 3,200 square miles and serves the Northern California foothill counties of Placer and Nevada, as well as parts of El Dorado and Sacramento. We serve over 17,000 students throughout the region in both on-ground and online courses, including students at our main Rocklin Campus as well as at three centers located in Grass Valley, Tahoe/Truckee, and Roseville. Our District prides itself on academic excellence. Sierra College has a strong commitment to the achievement of equity and inclusion among its faculty, staff, and students and values the rich, diverse backgrounds that make up the campus community. A strong candidate for this position must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds. This includes persons with disabilities, various gender identities and sexual orientations, as well as individuals from historically underrepresented communities and other groups. Our District is committed to providing strategies for success and proactive student-centered practices and policies focused on eliminating equity gaps to ensure the District provides an inclusive educational and employment environment focused on strategies for success and equitable outcomes for all. As an institution, Sierra College is committed to eliminating the equity gap in all student populations with dynamic, learner-centered practices and policies that fully engage the college community. The ideal candidate will share the College’s commitment to helping its racially and socioeconomically diverse students succeed in their degree and career objectives. Currently, Sierra College enrolls 17,800 students per term, where approximately: 23% of Sierra College’s students are Latin(o)(a)(x)(e), 3% are African-American/Black, 2% are Filipino, 6% are Asian, 1% are American Indian/Alaskan Native, 8% are Multiethnic and 55% are White. The successful candidate will join a College dedicated to the use of culturally responsive strategies and methods that meet the varying needs of our students, faculty, staff, and surrounding community. Sierra College demonstrates its commitment to equity by supporting ongoing professional development for students, faculty, and staff. These opportunities include trainings and workshops on equity and inclusion, active Academic Senate standing committees concerned with student success and equity, a Presidential Equity Advisory Committee (PEAC), culturally responsive student engagement centers, support for our undocumented and AB540 students, campus-wide equity summits, a robust set of programs, events, and conferences related to equity-mindedness and supporting the success of our diverse students. Need Help With Your Online Account? Use the online Help Guide or contact the NEOED Applicants Support Line at 855-524-5627 if you need assistance with your online applicant account. Applicant Support is available between 6 a.m. and 5 p.m. Pacific Time, Monday through Friday. Helpful Tip: Please note that as described above a strong candidate for this position must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds; and therefore, hiring committees assess candidates for these knowledge, skills, and abilities. Applicants may want to consider incorporating culturally-inclusive/equity-minded strategies practiced and/or evidence of the responsiveness to and understanding of the racial, socioeconomic, and cultural diversity of community college student populations throughout their application materials (including application and documents uploaded, if any). Please see the Sierra College website for additional helpful tips and tools for prospective applicants . Travel expenses may be partially reimbursed for candidates traveling beyond a 150 mile radius for second round interviews. All other travel expenses will be borne by the candidate (if in person interviews). Terms and Conditions of Employment: Other terms and conditions of employment are specified in the applicable collective bargaining agreements on file in the District Human Resources Department. Position description of record on file in the Human Resources Department. *Sierra Community College District currently operates campuses in Rocklin, Roseville, Truckee and Grass Valley. In its management of a multi-campus environment, the District reserves right of assignment including the right to change assignment locations and shift assignments based on District need. Although this position may currently reside at the Rocklin campus, the assignment location may be subject to change as needed. Additionally, the district reserves the right to cancel, revise or re-announce this position as well as any and all positions at any time. EEO / TITLE IX EMPLOYER Sierra College is an equal employment opportunity employer committed to nondiscrimination and the achievement of diversity and equity among its faculty, staff, and students. Persons with inquiries about the application of Title IX and/or EEO may contact the Director of Diversity, EEO & Title IX (Title IX Coordinator) at the address below, at (916) 660-7006 or via email at EEOT9@sierracollege.edu . Persons with questions regarding reasonable accommodation of physical and other disabilities should contact the Sierra College Human Resources Department at (916) 660-7105. If you have limitations hearing or speaking, the State of California offers a specially-trained Communications Assistant (CA) that can relay telephone conversations for all of your calls. Dial 711 to reach the California Relay Service (CRS). Dialing 711 is for everyone, not just those who have difficulty hearing on a standard phone. If you prefer having your calls immediately answered in your mode of communication, dial one of the toll-free modality and language-specific numbers below. The call will be routed to the CRS provider. TTY/VCO/HCO to Voice English 1-800-735-2929 Spanish 1-800-855-3000 Voice to TTY/VCO/HCO English 1-800-735-2922 Spanish 1-800-855-3000 From or to Speech-to- Speech English & Spanish 1-800-854-7784 Sierra Community College offers benefit packages to full-time employees including: family coverage health, dental and vision insurance, Public Employee's Retirement System (PERS) OR State Teachers Retirement System (STRS) retirement, income protection, life insurance, sick leave, vacation, and holidays as provided according to District policy. Closing Date/Time: 10/2/2024 11:59 PM Pacific
Aug 22, 2024
Full Time
Description Sierra College is committed to increasing student achievement, shortening time-to-goal completion, and closing equity gaps through the implementation of Guided Pathways. In that spirit, the Executive Dean, Student Equity and Completion, is responsible for ensuring that areas of oversight afford an inclusive educational environment, focused on equitable outcomes for all. This position will serve as the dynamic and innovative leader for the college’s equity and completion efforts; establish a shared vision for providing systemic access, support, and opportunities to underrepresented and underserved student populations; and promote a culture of inclusion and belonging. To ensure that equity and student completion is fully integrated in the college’s transformational redesign efforts under the Guided Pathways framework, this position works in partnership with the Executive Dean of Student Success. The position will also work in close collaboration with other campus and community stakeholders and committees to determine and apply measures of success by which to close, and ultimately eliminate, the college’s equity gaps. The position reports to the Vice President of Instruction and the Vice President of Student Services. Sierra College has a strong commitment to the achievement of equity and inclusion among its faculty, staff and students and values the rich diverse backgrounds that make up the campus community. The Executive Dean must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds. This includes former foster youth, first-generation students, persons with disabilities, undocumented scholars, individuals from historically underrepresented communities, various gender identities, sexual orientation, and other groups to ensure the District provides strategies for success and pro-active, student-centered practices and policies committed to eliminating equity gaps. Need Help With Your Online Account? Use the online Help Guide or contact the NEOED Applicants Support Line at 855-524-5627 if you need assistance with your online applicant account. Applicant Support is available between 6 a.m. and 5 p.m. Pacific Time, Monday through Friday. Examples Of Functions and Tasks ESSENTIAL The following duties are typical for this job classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. RESPONSIBILITIES: Provide executive leadership in the implementation of the college’s Equity and Student Completion Guided Pathways Strategic Plan, ensuring an equity-mindset is applied throughout design, implementation, evaluation and assessment processes;In support of District wide goals, make recommendations to the college planning process to address equity gaps through the employment of initiatives such as campus climate engagement, culturally responsive teaching and programming, historical trauma and cultural healing work, and the promotion of a campus culture of well-being, belonging, and respect.Work collaboratively with Executive Dean of Student Success and the college community, including Institutional Research and Planning, to facilitate assessment, planning, and evaluation efforts to mitigate identified disparities. Understand current research and apply data to address barriers, including both qualitative and quantitative data, to support systemic initiatives that improve student experiences, access to resources, and goal completion.Support the campus community, including college leadership, in developing an understanding of equity and student success goals and initiatives; build support for district-wide efforts to close equity gaps, increase student success, and identify and mitigate organizational biases.Supervise assigned Instructional or Student Services departments or programs.Identify and create opportunities to capture student voices in planning processes for Guided Pathways and Equity initiatives and implementation.Provide leadership to ensure the college provides culturally responsive programming to meet the needs of students.Coordinate with Professional and Organizational Development to develop and provide equity and inclusion training for faculty, staff and students, with a goal of institutional skills development to successfully support our diverse student populations.Formulate and make recommendations to the college’s executive team regarding improvements to college policies, processes, procedures, and practices pertaining to the college’s goals of student completion and elimination of equity gaps.Work with Executive Dean of Student Success to coordinate and complete various collegiate plans and Chancellor’s Office reports.Coordinate with Executive Dean of Student Success and the Research and Planning Office to track and monitor disaggregated cohorts of entering students to identify loss and momentum points along students’ paths through college; highlight variations by course and/or program and facilitate appropriate review and response.Devise and monitor systems of evaluation that measure equity and success, report evaluative results regularly to the college community, and employ strategies for continuous improvement.In partnership with the Executive Dean of Student Success, work with members of the college community to promote grant-writing, development and fundraising activities specifically to enhance efforts in equity, student success, and completion.Serve as liaison to develop and maintain effective relationships with key internal and external community stakeholders around issues of equity and inclusion and student completion.Engage faculty and staff in collaborative processes to achieve goals related to creating a culture of assessment including inquiry, reflection, and ongoing improvement.Serve on workgroups and project teams as either a facilitator, sponsor, or participant to help guide and implement equity and student completion-related initiatives.Work with Professional Development and other campus entities to provide high profile campus events that promote equity and inclusion, provide institutionalized trainings for faculty and staff to become champions for the work of student equity and completion, and enhance a diverse and inclusive campus environment.Serve as needed as a member of the District negotiations team(s).Maintain active membership in relevant professional associates and attend relevant conferences, trainings and institutes to remain current in emerging trends.Perform related duties as required. Minimum Qualifications MINIMUM QUALIFICATIONS: The following describes the education, experience, knowledge, skills, and abilities required to enter the job and successfully perform the assigned duties. Education and Experience - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Minimum: A Master’s degree from an accredited college or university with major coursework in any related field and (1) year of experience related to the duties of the position. Preferred: Any additional combination of three or more years of experience in student equity, instruction, and/or student services program administration or coordination; documentable evidence of negotiation skills and ability to work with a wide range of constituencies. License or Certificate: Possession of, or ability to obtain, an appropriate, valid driver’s license. QUALIFICATIONS - The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period in order to successfully perform the assigned duties. Knowledge of: Contemporary diversity, equity, inclusion and multiculturalism concepts and issues; Equity data, metrics, and effective use of analytics; Guided Pathways principles, practices, challenges, and opportunities; Effective equity, inclusion, and student success practices in an educational setting; Federal and state regulations pertaining to student equity; Effective research methodologies, including needs assessments and methods for determining disproportionate impact; Project management techniques and design-thinking frameworks; Participatory governance, collaborative decision-making processes, and team management techniques; Leadership and management techniques including planning, organizing, assigning, and reviewing work; faculty and staff performance evaluation, recruitment and selection; Methods to successfully support individuals with varying backgrounds, which includes persons with disabilities, various gender identities, sexual orientation, individuals from historically underrepresented communities and other groups; Historical and systemic inequities and the effects and trauma on underrepresented and underserved populations; Basic computer software use (e.g.: Microsoft Outlook, Excel, Word, PowerPoint). Ability to: Research best practices and lead equity and student completion initiatives and programs; Navigate complex and emotionally charged issues with divergent perspectives to result in successful resolution and action; Work collaboratively and build strong relationships with faculty, students, staff, governance entities, and colleagues to ensure broad stakeholder input, engagement and support; Work effectively and collaboratively across a complex organization to identify and mitigate organizational biases; Multi-task in a fast-paced environment; Read, interpret and apply relevant and related laws, regulations, and policies; Exercise initiative and creativity to meet a broad diversity of perspectives and needs; Maintain accurate and adequate records to meet internal/external analysis, audits, planning, and reporting requirements; Prepare oral and written reports and presentations; As appropriate, administer the District’s collective bargaining agreements. Apply an equity-minded framework and ensure programs, services and processes are designed and delivered to meet the varying needs of all students. Approach all duties of the position with an equity-minded perspective that supports and promotes inclusion and diversity while supporting effective calling in practices. PHYSICAL DEMANDS AND WORKING ENVIRONMENT - The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office setting Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally walk, stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment. Hearing: Hear in the normal audio range with or without correction. Supplemental Information WHY SIERRA? One of Aspen Institute’s Top 150 Community Colleges in thenation The Accrediting Commission recognized Sierra “for its exemplary practice of providing personnel with opportunities for continued professional development in order to meet its mission.” This includes providing students and employees with a robust set of programs, events, and conferences related to equity-mindedness and supporting the success of our students, etc. Public Employee’s Retirement System (PERS) 18 paid holidays (including extended time off during the winter break) 22 accrued paid vacation days per year (vacation accrual increases over time) Competitive benefits package Currently during summers, some employee groups participate in 4x10 schedules Qualifying Employer for Public Service Loan Forgiveness (in most cases) Sierra College is a Community College located near Sacramento, California where a heavy emphasis is placed on academic excellence and student success. Since its founding in 1936, Sierra College has focused on quality instruction and meeting the evolving needs of the students and communities that it serves. The Sierra Community College District covers more than 3,200 square miles and serves the Northern California foothill counties of Placer and Nevada, as well as parts of El Dorado and Sacramento. We serve over 17,000 students throughout the region in both on-ground and online courses, including students at our main Rocklin Campus as well as at three centers located in Grass Valley, Tahoe/Truckee, and Roseville. Our District prides itself on academic excellence. Sierra College has a strong commitment to the achievement of equity and inclusion among its faculty, staff, and students and values the rich, diverse backgrounds that make up the campus community. A strong candidate for this position must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds. This includes persons with disabilities, various gender identities and sexual orientations, as well as individuals from historically underrepresented communities and other groups. Our District is committed to providing strategies for success and proactive student-centered practices and policies focused on eliminating equity gaps to ensure the District provides an inclusive educational and employment environment focused on strategies for success and equitable outcomes for all. As an institution, Sierra College is committed to eliminating the equity gap in all student populations with dynamic, learner-centered practices and policies that fully engage the college community. The ideal candidate will share the College’s commitment to helping its racially and socioeconomically diverse students succeed in their degree and career objectives. Currently, Sierra College enrolls 17,800 students per term, where approximately: 23% of Sierra College’s students are Latin(o)(a)(x)(e), 3% are African-American/Black, 2% are Filipino, 6% are Asian, 1% are American Indian/Alaskan Native, 8% are Multiethnic and 55% are White. The successful candidate will join a College dedicated to the use of culturally responsive strategies and methods that meet the varying needs of our students, faculty, staff, and surrounding community. Sierra College demonstrates its commitment to equity by supporting ongoing professional development for students, faculty, and staff. These opportunities include trainings and workshops on equity and inclusion, active Academic Senate standing committees concerned with student success and equity, a Presidential Equity Advisory Committee (PEAC), culturally responsive student engagement centers, support for our undocumented and AB540 students, campus-wide equity summits, a robust set of programs, events, and conferences related to equity-mindedness and supporting the success of our diverse students. Need Help With Your Online Account? Use the online Help Guide or contact the NEOED Applicants Support Line at 855-524-5627 if you need assistance with your online applicant account. Applicant Support is available between 6 a.m. and 5 p.m. Pacific Time, Monday through Friday. Helpful Tip: Please note that as described above a strong candidate for this position must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds; and therefore, hiring committees assess candidates for these knowledge, skills, and abilities. Applicants may want to consider incorporating culturally-inclusive/equity-minded strategies practiced and/or evidence of the responsiveness to and understanding of the racial, socioeconomic, and cultural diversity of community college student populations throughout their application materials (including application and documents uploaded, if any). Please see the Sierra College website for additional helpful tips and tools for prospective applicants . Travel expenses may be partially reimbursed for candidates traveling beyond a 150 mile radius for second round interviews. All other travel expenses will be borne by the candidate (if in person interviews). Terms and Conditions of Employment: Other terms and conditions of employment are specified in the applicable collective bargaining agreements on file in the District Human Resources Department. Position description of record on file in the Human Resources Department. *Sierra Community College District currently operates campuses in Rocklin, Roseville, Truckee and Grass Valley. In its management of a multi-campus environment, the District reserves right of assignment including the right to change assignment locations and shift assignments based on District need. Although this position may currently reside at the Rocklin campus, the assignment location may be subject to change as needed. Additionally, the district reserves the right to cancel, revise or re-announce this position as well as any and all positions at any time. EEO / TITLE IX EMPLOYER Sierra College is an equal employment opportunity employer committed to nondiscrimination and the achievement of diversity and equity among its faculty, staff, and students. Persons with inquiries about the application of Title IX and/or EEO may contact the Director of Diversity, EEO & Title IX (Title IX Coordinator) at the address below, at (916) 660-7006 or via email at EEOT9@sierracollege.edu . Persons with questions regarding reasonable accommodation of physical and other disabilities should contact the Sierra College Human Resources Department at (916) 660-7105. If you have limitations hearing or speaking, the State of California offers a specially-trained Communications Assistant (CA) that can relay telephone conversations for all of your calls. Dial 711 to reach the California Relay Service (CRS). Dialing 711 is for everyone, not just those who have difficulty hearing on a standard phone. If you prefer having your calls immediately answered in your mode of communication, dial one of the toll-free modality and language-specific numbers below. The call will be routed to the CRS provider. TTY/VCO/HCO to Voice English 1-800-735-2929 Spanish 1-800-855-3000 Voice to TTY/VCO/HCO English 1-800-735-2922 Spanish 1-800-855-3000 From or to Speech-to- Speech English & Spanish 1-800-854-7784 Sierra Community College offers benefit packages to full-time employees including: family coverage health, dental and vision insurance, Public Employee's Retirement System (PERS) OR State Teachers Retirement System (STRS) retirement, income protection, life insurance, sick leave, vacation, and holidays as provided according to District policy. Closing Date/Time: 10/2/2024 11:59 PM Pacific
Description The County of Yuba is currently recruiting for a Deputy Director of Community Development and Services Agency - Planning Department. The incumbent will Assist the Community Development and Services Agency (CDSA) Director in planning, organizing and administering the work in the programs and activities of the Planning Department. Implementation and management of the strategic plan and performance management in a manner that supports CDSA program development and decision-making; act as a liaison with other County departments and agencies that have a regulatory or shared interest in service provision with CDSA; and perform related duties as assigned. Examples of Duties: Provide day-to-day supervision over assigned divisions, programs, and special support functions. Manage, plan, organize, administer, review and evaluate the activities of assigned CDSA staff and contract staff through subordinate levels of supervision; evaluate program effectiveness and modify accordingly. Assist in developing and directing the implementation of goals, objectives, policies, procedures and work standards for assigned functional areas of CDSA; implement policy and procedural changes as required. Assist in the development of funding sources and oversee the submission of grant applications and the administration of grants, including the timely submission of required program, audit and financial reports. Direct the preparation and administration of multiple budgets for assigned functional areas of CDSA. Interpret laws and regulations and resolve complex administrative and service provision problems within the required laws, regulations and standards. Monitor changes in laws, regulations, programs and techniques in all functional areas; evaluate their effect upon CDSA activities; recommend and implement policy and procedural changes as appropriate. Prepare and direct the preparation of a wide variety of analytical and statistical reports on behalf of CDSA for county management, governmental agencies, community partners, and private organizations; make presentations to the County Administrator, CDSA Director, Board of Supervisors and other agencies; represent the County in meetings with individual and groups. Job Description URL: https://cms7files.revize.com/yubaca/Yuba%20County/Human%20Resources%20and%20Orga... Job PDF: Dep Director CDSA Planning Aug 2024.pdf Ideal Candidate The ideal candidate plays a critical leadership role in managing the planning department and overseeing the development, implementation, and updates to long-range planning documents such as the general plan and specific plans. This position requires a strategic thinker with extensive experience in long-term urban planning, project management, and team leadership. The ideal candidate will be proactive, innovative, and committed to the ongoing development within our community. QUALIFICATIONS: MINIMUM: Bachelor’s Degree from an accredited college or university with major coursework in business or public administration, engineering, planning, or a field related to the work and five years of management experience in a Community Development and Services Agency or a related field. Candidates with strong experience who lack the degree are encouraged to apply. PREFFERRED: In addition to the minimum qualifications, possession of an advanced degree in a related field as previously defined and additional progressively responsible supervisory or management experience in a Community Development Agency or related field. Possession of additional Professional level certificates or licenses related to CDSA functions is desirable. Benefits SALARY RANGE: $10,606 - $13,788/ Month (DOE) MERIT INCREASE : Typically 5% each year for the first 7 years. To access the County salary schedule, please click on this link . RETIREMENT MISCELLAENOUS: Classic = 2% @ 55 New = 2% @ 62 RETIREMENT SAFETY: Classic = 2% @ 50 New = 2.7% @ 57 For more information about CalPERS Pension, please visit CalPERS Retirement . SOCIAL SECURITY: Yuba County does not participate in the Social Security Program MEDICARE: Yuba County does participate in the Medicare Program. STATE DISABILITY INSURANCE: Employees in this group do NOT participate in SDI. DISABILITY INSURANCE: The County provides a self-funded disability insurance in-lieu of SDI. Disability rates are paid at 75% of salary up to the current maximum weekly rate established by the State SDI program for up to a maximum of 90 days while on leave for a limited or total disability. MEDICAL: Yuba County offers several medical plan options (HMO and PPO plans available based on eligibility) through CalPERS. To reference the current Rate Sheet, please visit Health Insurance and select General Resources. DENTAL/VISION INSURANCE: The County pays 100% of the Basic plan premiums for employee or 80% for employee and eligible dependent(s). Requires participation in Health Insurance benefits. *Health Waiver Opt-out of $250/monthly available with proof of other Non-Covered CA, employer sponsored health care coverage. LIFE INSURANCE: The County provides a $50,000 life insurance policy to employees in this unit. An additional $50,000 in coverage is funded by the employee's contribution to the STD program. A total of $100,000 in coverage. Employees may purchase supplemental coverage for themselves and dependents. EMPLOYEE ASSISTANCE PROGRAM: County paid confidential counseling program for up to 5 visits per incident per eligible family member. DEFERRED COMP: One Voluntary Deferred Compensation plan is available. EMPLOYER CONTRIBUTION TO DEFERRED COMPENSATION 401(A) PLAN: The County will provide a deferred compensation plan match to Unrepresented Safety Management employees within the Sheriff's Department and the Probation Department with open 457 deferred compensation accounts , after the completion of 2 years of service. UNION AFFILIATION: None For Leave Accrual Rates and Specialty Pays for classifications within the Non-Represented Management Bargaining Unit, please reference this benefits summary . Special Instructions Final Filing Deadline: OPEN UNTIL FILLED (Application review on-going) APPLICATION SCREENING: An official Yuba County employment application must be submitted by final filing deadline. Applications must include copies of valid license(s), certificate(s) and college transcripts and/or diploma. Incomplete applications may be disqualified from further consideration. TO APPLY: ONLINE APPLICATION: Applications may be submitted online through CalOpps. Click on the Apply for Job button above to complete the Yuba County employment application. OR HARD COPY APPLICATION: You may access a hard copy of the Yuba County employment application by visiting our website at http://www.yuba.org . Our applications are available in a Microsoft Word format or fillable PDF, or you may pick up these materials in our office located 915 8th Street, Suite 113, Marysville, CA 95901. Hard copies of applications can be submitted to our office in person, by U.S. Mail or by fax at 530-749-7864. Applications must be received by the final filing deadline; postmarks or applications received after the final filing deadline will not be accepted. All applicants will be given written notice regarding the status of their application and selection procedures. The County prefers to communicate via email, if provided, to expedite communication. It is also recommended that applicants review their SPAM mail daily as to not miss any important communication from the County. Communications are sent from two mail servers; Yuba@CalOpps.org and @co.yuba.ca.us. Applicants are responsible for notifying the County of any changes to their contact information, including but not limited to e-mail addresses, mailing addresses, primary and secondary telephone numbers. (Note: All diplomas or degrees must be from an accredited college or university. To obtain information regarding accreditation, refer to the US Department of Education Office of Post Secondary Education at: http://ope.ed.gov/accreditation/search.aspx ) Applicants must provide the following documents with their application by the filing deadline: Completed Yuba County Employment Application (Online or Hard Copy) Any Diplomas and Unofficial Transcripts Copies of Related Certifications MINIMUM QUALIFICATIONS: The minimum and preferred requirements are listed above. While the following requirements outline the minimum qualifications, Human Resources reserves the right to select applicants for further consideration who demonstrate the best qualifications match for the job. Meeting the minimum qualifications does not guarantee further participation in selection procedures. RECRUITMENT SELECTION PROCESSES: The recruitment process involves multiple steps which may include but are not limited to: Interview Screening One-Way Video Interviews Exams In-Box Exercise Qualifications Appraisal Panels Department Interviews (Please note: The entire recruitment process from recruitment opening date to start date could take 6 - 12 weeks for successful candidates). INTERVIEW SCREENING: Interview screening is an extension of the application process. Used as a secondary method of screening large applicant pools. ONE-WAY VIDEO INTERVIEW: One-way interviews may be used as an extension of the application process, as a secondary method of screening large applicant pools or as an oral examination. A panel may be comprised of one individual, typically the hiring authority, or a small group of subject matter experts. Oral examinations can be used to assist in the establishment of an employment list or as part of the hiring decision. The goal of a one-way interview is to simulate an actual in-person interview environment. If one-way video interviewing is utilized in the recruitment process, applicants are provided detailed information including instructions, interview practice options and 24-hour direct support from the County's vendor, Spark Hire. EXAM: Applicants who have successfully met the minimum qualifications and completed any screening processes may be asked to successfully complete the Cooperative Personnel Services (CPS) Exam with a passing score to continue to the next phase of the recruitment process. The CPS Exam may potentially be administered online using County computers. IN-BOX WRITTEN EXERCISE: Qualified applicants may be required to participate in a proctored in-box exercise, which will take place on County computers. This exercise will be scored and weighted using pre-established criteria. This exercise will be used in establishing the rank order of the employment list. QUALIFICATIONS APPRAISAL PANEL: This is an oral examination process. Applicants who successfully completed the screening processes and meet the minimum qualifications for the position may be invited to participate in a qualifications appraisal panel. The process consists of three or four panel members along with a subject matter expert who will ask individuals questions related to the essential functions and/or attributes required for the position. TESTING ACCOMMODATION: If special accommodation is required at any stage of the selection process, complete the Request for Reasonable Accommodation in Employment Examination Process Form and provide the required documentation by the final filing deadline. The form can be obtained at Reasonable Accommodation Form or by contacting Human Resources at 530-749-7860. VETERAN’S CREDIT: All applicants who have successfully completed the application/selection procedures and examination process may be eligible for veteran’s credit. Applicants must have served on active duty for a period of not less than 90 days in the armed forces in time of war or national emergency, or in time of peace in a campaign or expedition for service in which a medal has been authorized by the government of the United States and who has been discharged or released under honorable conditions, and widows of such persons shall be allowed credit. Military Records Form DD214 must be submitted for further review and determination of appropriate credits. WAIVER OF SELECTION PROCEDURES: When selection procedures have been publicly announced and the number of applicants meeting the minimum qualifications for the position is five or less, the Human Resources Director may, at her/his discretion; a) Waive the competition entirely and submit the names of the applicants meeting the minimum qualifications to the appointing department, b) Revise the conditions of competition to a more practical basis under the circumstances. EMPLOYMENT ELIGIBILITY LIST: An employment eligibility list is established for those applicants who successfully pass all phases of the examination process. This list will be held for a minimum of six (6) months from the date the list is certified. For each vacancy the top five (5) ranks on the list will be certified to the department for final selection, which will include a departmental interview. DEPARTMENT INTERVIEW: The hiring department will notify the applicant of the date and time of his/her interview. The applicant will be asked a series of questions about his/herself and his/her related experience, education and training that exhibit the knowledge, skills, and abilities essential to the job. The applicant may also be asked questions about hypothetical situations to test his/her ability to make decisions and use sound judgment and common sense. Recruitment Contact Contact phone: (530)749-7867 Contact email: cissenmann@co.yuba.ca.us Closing Date/Time: Until filled
Aug 03, 2024
Full Time
Description The County of Yuba is currently recruiting for a Deputy Director of Community Development and Services Agency - Planning Department. The incumbent will Assist the Community Development and Services Agency (CDSA) Director in planning, organizing and administering the work in the programs and activities of the Planning Department. Implementation and management of the strategic plan and performance management in a manner that supports CDSA program development and decision-making; act as a liaison with other County departments and agencies that have a regulatory or shared interest in service provision with CDSA; and perform related duties as assigned. Examples of Duties: Provide day-to-day supervision over assigned divisions, programs, and special support functions. Manage, plan, organize, administer, review and evaluate the activities of assigned CDSA staff and contract staff through subordinate levels of supervision; evaluate program effectiveness and modify accordingly. Assist in developing and directing the implementation of goals, objectives, policies, procedures and work standards for assigned functional areas of CDSA; implement policy and procedural changes as required. Assist in the development of funding sources and oversee the submission of grant applications and the administration of grants, including the timely submission of required program, audit and financial reports. Direct the preparation and administration of multiple budgets for assigned functional areas of CDSA. Interpret laws and regulations and resolve complex administrative and service provision problems within the required laws, regulations and standards. Monitor changes in laws, regulations, programs and techniques in all functional areas; evaluate their effect upon CDSA activities; recommend and implement policy and procedural changes as appropriate. Prepare and direct the preparation of a wide variety of analytical and statistical reports on behalf of CDSA for county management, governmental agencies, community partners, and private organizations; make presentations to the County Administrator, CDSA Director, Board of Supervisors and other agencies; represent the County in meetings with individual and groups. Job Description URL: https://cms7files.revize.com/yubaca/Yuba%20County/Human%20Resources%20and%20Orga... Job PDF: Dep Director CDSA Planning Aug 2024.pdf Ideal Candidate The ideal candidate plays a critical leadership role in managing the planning department and overseeing the development, implementation, and updates to long-range planning documents such as the general plan and specific plans. This position requires a strategic thinker with extensive experience in long-term urban planning, project management, and team leadership. The ideal candidate will be proactive, innovative, and committed to the ongoing development within our community. QUALIFICATIONS: MINIMUM: Bachelor’s Degree from an accredited college or university with major coursework in business or public administration, engineering, planning, or a field related to the work and five years of management experience in a Community Development and Services Agency or a related field. Candidates with strong experience who lack the degree are encouraged to apply. PREFFERRED: In addition to the minimum qualifications, possession of an advanced degree in a related field as previously defined and additional progressively responsible supervisory or management experience in a Community Development Agency or related field. Possession of additional Professional level certificates or licenses related to CDSA functions is desirable. Benefits SALARY RANGE: $10,606 - $13,788/ Month (DOE) MERIT INCREASE : Typically 5% each year for the first 7 years. To access the County salary schedule, please click on this link . RETIREMENT MISCELLAENOUS: Classic = 2% @ 55 New = 2% @ 62 RETIREMENT SAFETY: Classic = 2% @ 50 New = 2.7% @ 57 For more information about CalPERS Pension, please visit CalPERS Retirement . SOCIAL SECURITY: Yuba County does not participate in the Social Security Program MEDICARE: Yuba County does participate in the Medicare Program. STATE DISABILITY INSURANCE: Employees in this group do NOT participate in SDI. DISABILITY INSURANCE: The County provides a self-funded disability insurance in-lieu of SDI. Disability rates are paid at 75% of salary up to the current maximum weekly rate established by the State SDI program for up to a maximum of 90 days while on leave for a limited or total disability. MEDICAL: Yuba County offers several medical plan options (HMO and PPO plans available based on eligibility) through CalPERS. To reference the current Rate Sheet, please visit Health Insurance and select General Resources. DENTAL/VISION INSURANCE: The County pays 100% of the Basic plan premiums for employee or 80% for employee and eligible dependent(s). Requires participation in Health Insurance benefits. *Health Waiver Opt-out of $250/monthly available with proof of other Non-Covered CA, employer sponsored health care coverage. LIFE INSURANCE: The County provides a $50,000 life insurance policy to employees in this unit. An additional $50,000 in coverage is funded by the employee's contribution to the STD program. A total of $100,000 in coverage. Employees may purchase supplemental coverage for themselves and dependents. EMPLOYEE ASSISTANCE PROGRAM: County paid confidential counseling program for up to 5 visits per incident per eligible family member. DEFERRED COMP: One Voluntary Deferred Compensation plan is available. EMPLOYER CONTRIBUTION TO DEFERRED COMPENSATION 401(A) PLAN: The County will provide a deferred compensation plan match to Unrepresented Safety Management employees within the Sheriff's Department and the Probation Department with open 457 deferred compensation accounts , after the completion of 2 years of service. UNION AFFILIATION: None For Leave Accrual Rates and Specialty Pays for classifications within the Non-Represented Management Bargaining Unit, please reference this benefits summary . Special Instructions Final Filing Deadline: OPEN UNTIL FILLED (Application review on-going) APPLICATION SCREENING: An official Yuba County employment application must be submitted by final filing deadline. Applications must include copies of valid license(s), certificate(s) and college transcripts and/or diploma. Incomplete applications may be disqualified from further consideration. TO APPLY: ONLINE APPLICATION: Applications may be submitted online through CalOpps. Click on the Apply for Job button above to complete the Yuba County employment application. OR HARD COPY APPLICATION: You may access a hard copy of the Yuba County employment application by visiting our website at http://www.yuba.org . Our applications are available in a Microsoft Word format or fillable PDF, or you may pick up these materials in our office located 915 8th Street, Suite 113, Marysville, CA 95901. Hard copies of applications can be submitted to our office in person, by U.S. Mail or by fax at 530-749-7864. Applications must be received by the final filing deadline; postmarks or applications received after the final filing deadline will not be accepted. All applicants will be given written notice regarding the status of their application and selection procedures. The County prefers to communicate via email, if provided, to expedite communication. It is also recommended that applicants review their SPAM mail daily as to not miss any important communication from the County. Communications are sent from two mail servers; Yuba@CalOpps.org and @co.yuba.ca.us. Applicants are responsible for notifying the County of any changes to their contact information, including but not limited to e-mail addresses, mailing addresses, primary and secondary telephone numbers. (Note: All diplomas or degrees must be from an accredited college or university. To obtain information regarding accreditation, refer to the US Department of Education Office of Post Secondary Education at: http://ope.ed.gov/accreditation/search.aspx ) Applicants must provide the following documents with their application by the filing deadline: Completed Yuba County Employment Application (Online or Hard Copy) Any Diplomas and Unofficial Transcripts Copies of Related Certifications MINIMUM QUALIFICATIONS: The minimum and preferred requirements are listed above. While the following requirements outline the minimum qualifications, Human Resources reserves the right to select applicants for further consideration who demonstrate the best qualifications match for the job. Meeting the minimum qualifications does not guarantee further participation in selection procedures. RECRUITMENT SELECTION PROCESSES: The recruitment process involves multiple steps which may include but are not limited to: Interview Screening One-Way Video Interviews Exams In-Box Exercise Qualifications Appraisal Panels Department Interviews (Please note: The entire recruitment process from recruitment opening date to start date could take 6 - 12 weeks for successful candidates). INTERVIEW SCREENING: Interview screening is an extension of the application process. Used as a secondary method of screening large applicant pools. ONE-WAY VIDEO INTERVIEW: One-way interviews may be used as an extension of the application process, as a secondary method of screening large applicant pools or as an oral examination. A panel may be comprised of one individual, typically the hiring authority, or a small group of subject matter experts. Oral examinations can be used to assist in the establishment of an employment list or as part of the hiring decision. The goal of a one-way interview is to simulate an actual in-person interview environment. If one-way video interviewing is utilized in the recruitment process, applicants are provided detailed information including instructions, interview practice options and 24-hour direct support from the County's vendor, Spark Hire. EXAM: Applicants who have successfully met the minimum qualifications and completed any screening processes may be asked to successfully complete the Cooperative Personnel Services (CPS) Exam with a passing score to continue to the next phase of the recruitment process. The CPS Exam may potentially be administered online using County computers. IN-BOX WRITTEN EXERCISE: Qualified applicants may be required to participate in a proctored in-box exercise, which will take place on County computers. This exercise will be scored and weighted using pre-established criteria. This exercise will be used in establishing the rank order of the employment list. QUALIFICATIONS APPRAISAL PANEL: This is an oral examination process. Applicants who successfully completed the screening processes and meet the minimum qualifications for the position may be invited to participate in a qualifications appraisal panel. The process consists of three or four panel members along with a subject matter expert who will ask individuals questions related to the essential functions and/or attributes required for the position. TESTING ACCOMMODATION: If special accommodation is required at any stage of the selection process, complete the Request for Reasonable Accommodation in Employment Examination Process Form and provide the required documentation by the final filing deadline. The form can be obtained at Reasonable Accommodation Form or by contacting Human Resources at 530-749-7860. VETERAN’S CREDIT: All applicants who have successfully completed the application/selection procedures and examination process may be eligible for veteran’s credit. Applicants must have served on active duty for a period of not less than 90 days in the armed forces in time of war or national emergency, or in time of peace in a campaign or expedition for service in which a medal has been authorized by the government of the United States and who has been discharged or released under honorable conditions, and widows of such persons shall be allowed credit. Military Records Form DD214 must be submitted for further review and determination of appropriate credits. WAIVER OF SELECTION PROCEDURES: When selection procedures have been publicly announced and the number of applicants meeting the minimum qualifications for the position is five or less, the Human Resources Director may, at her/his discretion; a) Waive the competition entirely and submit the names of the applicants meeting the minimum qualifications to the appointing department, b) Revise the conditions of competition to a more practical basis under the circumstances. EMPLOYMENT ELIGIBILITY LIST: An employment eligibility list is established for those applicants who successfully pass all phases of the examination process. This list will be held for a minimum of six (6) months from the date the list is certified. For each vacancy the top five (5) ranks on the list will be certified to the department for final selection, which will include a departmental interview. DEPARTMENT INTERVIEW: The hiring department will notify the applicant of the date and time of his/her interview. The applicant will be asked a series of questions about his/herself and his/her related experience, education and training that exhibit the knowledge, skills, and abilities essential to the job. The applicant may also be asked questions about hypothetical situations to test his/her ability to make decisions and use sound judgment and common sense. Recruitment Contact Contact phone: (530)749-7867 Contact email: cissenmann@co.yuba.ca.us Closing Date/Time: Until filled
CALIFORNIA DEPARTMENT OF HOUSING AND COMMUNITY DEVELOPMENT
Sacramento, California, United States
Job Description and Duties Under close supervision of the Staff Services Manager I of the Contracts Office, the Staff Services Analyst (SSA) analyzes and coordinates the development of contracts for the department. The SSA aids with oversight, evaluation and technical support and process a range of different types of contracts including, interagency, Local Assistance, and service. The SSA is responsible for the accuracy and completeness of all contract content for execution. The SSA will act as the liaison between the Contracts Office and agency departments in the contracting process. HCD values diversity at all levels of the organization and is committed to fostering an environment in which employees from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. HCD believes the diversity of our employees and their unique ideas inspire innovative solutions to further our mission. Join HCD and help us improve the lives of all Californians. Please Note: A Statement of Qualifications must be submitted along with your application in order to be considered for this position. Please see “special requirements” section for statement of qualifications instructions. Per CCR 249.3, this job control may be used to fill subsequent vacancies. Under California Government Code Section 14200, this position is eligible for hybrid telework and may be eligible for full-time remote work in some circumstances and/or time-periods, at the sole discretion of the Department. Telework-eligible applicants must reside in California. Headquarter location will be designated on the selected candidate's primary residence location. This is subject to change if HCD's criteria is met. You will find additional information about the job in the Duty Statement . Minimum Requirements You will find the Minimum Requirements in the Class Specification. STAFF SERVICES ANALYST Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-449582 Position #(s): 401-108-5157-028 Working Title: Telework Option - Hybrid - Contracts Analyst Classification: STAFF SERVICES ANALYST $3,749.00 - $4,698.00 A $4,059.00 - $5,081.00 B $4,868.00 - $6,093.00 C # of Positions: Multiple Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Department Information The mission of the Department of Housing and Community Development (HCD) is to promote safe, affordable homes and vibrant, inclusive, sustainable communities for all Californians. To learn more about HCD, please visit us at our website. Department Website: https://www.hcd.ca.gov/ Special Requirements Confidentiality Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission. Employment Application (STD.678) It is a requirement to submit work experience, dates, and hours worked, contact names and phone numbers of supervisors on the state application. Resumes or other documents cannot substitute a state application. Applicants who fail to submit a completed STD. 678 will not be considered. Statement of Qualifications (SOQ) The SOQ serves as documentation of each candidate’s ability to present information clearly and concisely in writing. Resume and cover letters DO NOT take the place of the SOQ . To be considered for the position, applicants must submit an SOQ answering the following questions, along with their application. The SOQ is a narrative discussion of how your education, training, experience, and skills qualifies you for the position. Applicants who fail to follow these requirements or who do not provide responses to the specific questions in the order listed, may be disqualified from the selection process. Write your responses carefully, as they are the initial evaluation of your application. Each SOQ must number the questions, be Arial font, 12-point font size, and no more than 2 pages in length. You must place your first and last name at the top of the SOQ. Please number your responses in accordance with each numbered question below. Describe your experience, knowledge, and abilities as they relate to the desirable qualifications as listed in the job posting. Please include relative experience in, but not limited to, executing service and local assistance contracts, research and analysis of policy and regulation related to contracts or any government process. Describe your experience taking on a contributing role on a team project. Describe the project, your role, and how you ensured the project’s success. HCD Disclosure Requirements Selected candidates may be subject to rules imposed by a Conflict of Interest Code that apply to HCD employees, which may require filing a Statement of Economic Interest (Form 700). Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 9/26/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Housing & Community Development Attn: Hiring Unit | JC 449582 P.O. Box 952050 Sacramento , CA 94252-2050 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Housing & Community Development HCD Hiring Unit | JC 449582 651 Bannon Street (Lobby) Sacramento , CA 95811 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - Please see Statement of Qualifications section. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Experience in state procurement and service contracts Experience researching and utilizing California statutes, State Manuals, regulations, policies and procedures Strong analytical skills, and detail orientation Excellent interpersonal and organization skills, and time management Ability to communicate effectively verbally and in writing Ability to perform multiple tasks and set priorities appropriately Experience providing technical guidance and assistance Experience working in a fast-paced environment with multiple deadlines and strict due dates Experience with Excel to maintain Contract spreadsheets Benefits HCD employees are eligible for a number of benefits. Health benefits and leave programs are available for most permanent, full-time employees and some permanent, part-time employees. Benefit eligibility may depend on length of service and may be subject to collective bargaining agreements, which are contracts negotiated between the State of California and employee organizations that define employees' wages, hours, and conditions of employment. Some added benefits HCD offers include: Flexible Work Hours, Telework Opportunities, Health, Dental & Vision Benefits, Paid Sick & Vacation, Retirement, Basic Group Term Life Insurance, Employee Assistance Program, 11 Paid Holidays, 401(k) & 457 plans, Military Leave, Student Loan Forgiveness, Long Term Care, Group Legal Services, and Reimbursement Accounts. Effective July 1, 2024, HCD headquarters will be located at the May Lee State Office Complex (MLSOC), 651 Bannon Street, Sacramento CA 95811. The 17.3-acre site is designed to achieve zero net energy (ZNE) and zero net carbon (ZNC) through the use of State-purchased carbon-free green energy. Amenities will include various dining options, childcare center, fitness center, and much more! For more details about employee benefits, visit the California Department of Human Resources website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Department Website: https://www.hcd.ca.gov/ Hiring Unit Contact: HCD Hiring Unit | JC 449582 (000) - Hiring@hcd.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Medical Management Unit (000) - Medical.Management@hcd.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information Click on the following link to complete a department recruitment survey: Recruitment Survey . To become 'list eligible' for consideration, interested candidates must successfully pass a civil service exam. You may apply and take the exam online at CalCareers . If you're new to the state application process please visit 3 Steps to a State Job . Visit the SOQ Checklist for Candidates for tips on completing a Statement of Qualifications. All information regarding your employment history must be included on the State Employment Application STD. 678. Applications that are submitted blank or with “see resume” in place of duties performed or applications received without the following information for each job entry will be considered incomplete and will not be accepted: "To" and "from" dates (month/day/year) Hours worked per week Private sector job titles Supervisor name and phone number Job duties performed State employees must list the specific departments for which they worked and indicate the specific civil service classification titles held (not working titles). Background Investigation For all hires effective January 1, 2024, HCD will conduct a pre-employment background check on new to HCD and returning to HCD candidates. HCD will consider qualified candidates with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if HCD is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 9/26/2024
Sep 13, 2024
Full Time
Job Description and Duties Under close supervision of the Staff Services Manager I of the Contracts Office, the Staff Services Analyst (SSA) analyzes and coordinates the development of contracts for the department. The SSA aids with oversight, evaluation and technical support and process a range of different types of contracts including, interagency, Local Assistance, and service. The SSA is responsible for the accuracy and completeness of all contract content for execution. The SSA will act as the liaison between the Contracts Office and agency departments in the contracting process. HCD values diversity at all levels of the organization and is committed to fostering an environment in which employees from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. HCD believes the diversity of our employees and their unique ideas inspire innovative solutions to further our mission. Join HCD and help us improve the lives of all Californians. Please Note: A Statement of Qualifications must be submitted along with your application in order to be considered for this position. Please see “special requirements” section for statement of qualifications instructions. Per CCR 249.3, this job control may be used to fill subsequent vacancies. Under California Government Code Section 14200, this position is eligible for hybrid telework and may be eligible for full-time remote work in some circumstances and/or time-periods, at the sole discretion of the Department. Telework-eligible applicants must reside in California. Headquarter location will be designated on the selected candidate's primary residence location. This is subject to change if HCD's criteria is met. You will find additional information about the job in the Duty Statement . Minimum Requirements You will find the Minimum Requirements in the Class Specification. STAFF SERVICES ANALYST Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-449582 Position #(s): 401-108-5157-028 Working Title: Telework Option - Hybrid - Contracts Analyst Classification: STAFF SERVICES ANALYST $3,749.00 - $4,698.00 A $4,059.00 - $5,081.00 B $4,868.00 - $6,093.00 C # of Positions: Multiple Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Department Information The mission of the Department of Housing and Community Development (HCD) is to promote safe, affordable homes and vibrant, inclusive, sustainable communities for all Californians. To learn more about HCD, please visit us at our website. Department Website: https://www.hcd.ca.gov/ Special Requirements Confidentiality Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission. Employment Application (STD.678) It is a requirement to submit work experience, dates, and hours worked, contact names and phone numbers of supervisors on the state application. Resumes or other documents cannot substitute a state application. Applicants who fail to submit a completed STD. 678 will not be considered. Statement of Qualifications (SOQ) The SOQ serves as documentation of each candidate’s ability to present information clearly and concisely in writing. Resume and cover letters DO NOT take the place of the SOQ . To be considered for the position, applicants must submit an SOQ answering the following questions, along with their application. The SOQ is a narrative discussion of how your education, training, experience, and skills qualifies you for the position. Applicants who fail to follow these requirements or who do not provide responses to the specific questions in the order listed, may be disqualified from the selection process. Write your responses carefully, as they are the initial evaluation of your application. Each SOQ must number the questions, be Arial font, 12-point font size, and no more than 2 pages in length. You must place your first and last name at the top of the SOQ. Please number your responses in accordance with each numbered question below. Describe your experience, knowledge, and abilities as they relate to the desirable qualifications as listed in the job posting. Please include relative experience in, but not limited to, executing service and local assistance contracts, research and analysis of policy and regulation related to contracts or any government process. Describe your experience taking on a contributing role on a team project. Describe the project, your role, and how you ensured the project’s success. HCD Disclosure Requirements Selected candidates may be subject to rules imposed by a Conflict of Interest Code that apply to HCD employees, which may require filing a Statement of Economic Interest (Form 700). Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 9/26/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Housing & Community Development Attn: Hiring Unit | JC 449582 P.O. Box 952050 Sacramento , CA 94252-2050 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Housing & Community Development HCD Hiring Unit | JC 449582 651 Bannon Street (Lobby) Sacramento , CA 95811 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - Please see Statement of Qualifications section. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Experience in state procurement and service contracts Experience researching and utilizing California statutes, State Manuals, regulations, policies and procedures Strong analytical skills, and detail orientation Excellent interpersonal and organization skills, and time management Ability to communicate effectively verbally and in writing Ability to perform multiple tasks and set priorities appropriately Experience providing technical guidance and assistance Experience working in a fast-paced environment with multiple deadlines and strict due dates Experience with Excel to maintain Contract spreadsheets Benefits HCD employees are eligible for a number of benefits. Health benefits and leave programs are available for most permanent, full-time employees and some permanent, part-time employees. Benefit eligibility may depend on length of service and may be subject to collective bargaining agreements, which are contracts negotiated between the State of California and employee organizations that define employees' wages, hours, and conditions of employment. Some added benefits HCD offers include: Flexible Work Hours, Telework Opportunities, Health, Dental & Vision Benefits, Paid Sick & Vacation, Retirement, Basic Group Term Life Insurance, Employee Assistance Program, 11 Paid Holidays, 401(k) & 457 plans, Military Leave, Student Loan Forgiveness, Long Term Care, Group Legal Services, and Reimbursement Accounts. Effective July 1, 2024, HCD headquarters will be located at the May Lee State Office Complex (MLSOC), 651 Bannon Street, Sacramento CA 95811. The 17.3-acre site is designed to achieve zero net energy (ZNE) and zero net carbon (ZNC) through the use of State-purchased carbon-free green energy. Amenities will include various dining options, childcare center, fitness center, and much more! For more details about employee benefits, visit the California Department of Human Resources website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Department Website: https://www.hcd.ca.gov/ Hiring Unit Contact: HCD Hiring Unit | JC 449582 (000) - Hiring@hcd.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Medical Management Unit (000) - Medical.Management@hcd.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information Click on the following link to complete a department recruitment survey: Recruitment Survey . To become 'list eligible' for consideration, interested candidates must successfully pass a civil service exam. You may apply and take the exam online at CalCareers . If you're new to the state application process please visit 3 Steps to a State Job . Visit the SOQ Checklist for Candidates for tips on completing a Statement of Qualifications. All information regarding your employment history must be included on the State Employment Application STD. 678. Applications that are submitted blank or with “see resume” in place of duties performed or applications received without the following information for each job entry will be considered incomplete and will not be accepted: "To" and "from" dates (month/day/year) Hours worked per week Private sector job titles Supervisor name and phone number Job duties performed State employees must list the specific departments for which they worked and indicate the specific civil service classification titles held (not working titles). Background Investigation For all hires effective January 1, 2024, HCD will conduct a pre-employment background check on new to HCD and returning to HCD candidates. HCD will consider qualified candidates with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if HCD is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 9/26/2024
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information FILING PERIOD: FEBRUARY 7, 2024 AT 8:00 A.M. (PT) - ONLINE FILING ONLY REPOSTING INFORMATION: THIS ANNOUNCEMENT IS A REPOSTING TO REOPEN THIS EXAMINATION THIS EXAMINATION WILL REMAIN OPEN UNTIL THE NEEDS OF THE SERVICE ARE MET AND IS SUBJECT TO CLOSURE AT ANY TIME WITHOUT PRIOR NOTICE EXAM NUMBER: T8103C TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY DEFINITION: Assists professional staff in providing support and referrals to clients. CLASSIFICATION STANDARDS: Positions allocable to this journey-level class work under the supervision of social services professional staff to assist in the provision of services to clients by performing clerical, and other sub-professional duties. Incumbents must demonstrate knowledge and understanding of the health, mental health, or social services programs to which the position is assigned and the problems of the community group being served. Community Health Worker is distinguished from Senior Community Worker in that the latter performs a broader range of responsibilities with increased complexity in areas such as community outreach, program-planning, and the provision of group-based social services. Essential Job Functions Serves and supports parents who have children detained by the Department of Children and Family Services (DCFS) to promote improvement in areas of self-esteem, motivation, and parenting. Provides guidance, coaching and support to parents as well as support to Children's Social Workers working with parents. Plans, coordinates and leads group and one-on-one meetings with parents wanting Parent in Partnership services to inform them about various available services. Ensures that all parents receive services from the Department to develop and achieve a community based approach to increase reunification. Serves as liaison between the Department and community agencies. Recruits and supports parents as they engage them over the phone, in Regional offices and Dependency Court. Provides recruitment outreach services and activities in effort to engage other potential parents; attends community information/resource, recruitment fairs and faith-based activities; provides information on the Parents in Partnership (PIP) to community members. Serves as an advocate for client access to departmental and community resources; facilitates relationships between the agency and the parents by communicating agency policies and programs to parents. Assists parents and family members in obtaining and completing application forms for benefits and services provided by monitoring the completion of questionnaires, conducting interviews and collecting basic data for the Department of Children and Family Services as well as other cities and Los Angeles County agencies. Receives service referrals from social workers, eligibility workers, and medical case workers to assist parents in a variety of ways such as obtaining food stamps and housing, medical, mental health, or substance abuse care. Provides emergency services to parents by making referrals to appropriate supportive agencies. Assists parents in completing necessary forms to obtain needed services. Participates in departmental and community meetings and workgroups, sharing their DCFS history when appropriate. Requirements SELECTION/SPECIALTY REQUIREMENTS: "Lived experience" * Individuals with histories of participating in Family Reunification services with DCFS and have been involved in individual/group counseling, domestic violence counseling, incarcerations, drug/alcohol rehabilitation and/or other programs in order to serve their time or rehabilitate. Applicants must have had ALL their DCFS cases closed for at least 12 months. *in order to meet the requirements for "Lived Experience" applicants who participated in the Family Reunification services with DCFS must attach certification of completion for court mandated programs in individual/group counseling, domestic violence counseling, incarcerations, drug/alcohol rehabilitation and/or other programs in order to serve their time or rehabilitate. These histories can make a unique contribution to the responsiveness and effectiveness of service delivery for the parent population. The inclusion of community health workers with "lived experience" supports and motivates parents to meet their service plan goals and unite with their children. This also helps the community at large understand this population and demonstrates that parents can change and provide safe and loving homes to their children. LICENSE: A valid California Class “C” Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS II-Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. DESIRABLE QUALIFICATION: Experience coaching, mentoring and training parents to achieve their parenting goals. Experience performing public relations work/professional maintenance of a favorable public image by a company or other organization, which must include interaction and collaboration with parents and/or community residents at community events. Experience in preparing comprehensive reports, completing projects and analyzing reports using Microsoft Office (i.e. Excel, Word, Outlook, PowerPoint, etc.) SPECIAL REQUIREMENT INFORMATION: Confirmation of this experience are copies of certification provided to courts verifying completion of court requirements necessary to obtain custody of children in the care of Dependency Court or social workers. **Social Services includes the benefits and facilities such as education, food subsidies, health care, police, fire service, job training and subsidized housing, adoption, community management, policy research, and lobbying. Additional Information EXAMINATION CONTENT: This examination will consist of two parts: PART I: An Evaluation of Experience weighted 30% . Each candidate will be evaluated on the basis of information provided on his/her County of Los Angeles Employment Application and Supplemental Questionnaire that pertain to the areas of Selection/Specialty Requirements and Desirable Qualifications to determine the level and scope of the candidate's preparation for this position. Applicants must achieve a passing score of 70% or higher on Part I in order to be invited to the Part II. PART II: A multiple choice and/or simulation test, weighted 70% , measuring: • Customer Focus • Learning Potential • Responsibility • Following Instructions MULTIPLE-CHOICE AND SIMULATION ASSESSMENTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. Your responses to Questions 6 through 11 of the Supplemental Questionnaire will be used in the Evaluation for Experience (Part 1) . Candidates must meet the Selection/Specialty Requirements and receive a passing score of 70% or higher on each exam part in order to be placed on the eligible register. TRANSFER OF TEST COMPONENTS Applicants who have taken identical components recently for other exams may have their scores automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test scores may be transferred. TEST PREPARATION Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help in preparing for the test, we advise you to review all related materials that you deem necessary. An interactive system for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/. Additional practice tests are available at https://www.shldirect.com/en-us/practice-tests/. ELIGIBILITY INFORMATION: The names of candidates receiving a passing score in this examination will be placed on the eligible register in the order of their score group for a period of (12) months following the date of promulgation. Applications will be processed on an as-received basis and promulgated to the eligible register. All notifications (e.g. Notices of Non-Acceptance, Notice of Results, etc.) will be emailed. Scores cannot be given over the phone. SPECIAL INFORMATION: FINGERPRINTING CLEARANCE AND BACKGROUND INVESTIGATION: All Department of Children and Family Services employees are fingerprinted and subject to criminal background check by the State Department of Justice and Federal Bureau of Investigation. Employment/Promotion is contingent upon passing the background checks. An individual with job-related convictions as defined by the DHR PPG 514 regarding "sensitive positions" may be withheld from appointment or may be discharged. APPOINTMENT INFORMATION: Candidates who are selected for employment must successfully complete the pre-employment requirements, which includes medical examination and psychological evaluation. Appointees must be willing to work after hours, weekend shifts and holidays. VACANCY INFORMATION: The Eligible Register resulting from this examination will be used to fill vacancies in the Department of Children and Family Services. AVAILABLE SHIFT: Any APPLICATION AND FILING INFORMATION: APPLICATIONS MUST BE FILED ONLINE ONLY. All applicants MUST complete the filing process ONLINE (via electronic submission). Applications by mail, fax, or in person will not be accepted. Applicants are required to submit a standard Los Angeles County Employment Application online and complete the Supplemental Questionnaire to be considered for this examination. Paper applications and/or resumes cannot be accepted in lieu of online application. Note: If you are unable to attach the required documents, you may e-mail them to DCFSExams@dcfs.lacounty.gov within fifteen (15) calendar days of filing. Please make sure to reference your full name (Last, First name), examination title and number on the subject line of your e-mail. Apply online by clicking on the green "APPLY" button at the top right of this posting. You can also track the status of your application by using this website: hr.lacounty.gov Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection/Specialty Requirements and complete the Supplemental Questionnaire. Provide any relevant education, training, and experience in the spaces provided, so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week and description of work performed. If your application is incomplete, then it will be rejected. IMPORTANT NOTES: ALL information included in the application is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION . Utilizing VERBIAGE from Class Specification and Minimum Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES : For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or a friend's user ID and password may erase a candidate's original application record. California Relay Services Phone: (800) 735-2922 ADA Coordinator Email: TestingAccommodations@hr.lacounty.gov Teletype Phone: ( 800) 899-4099 Alternate Teletype Phone: (800) 897-0077 Department Contact Name: Joanna Enriquez Department Contact Phone: (213) 351-5898 Department Contact Email: DCFSExams@dcfs.lacounty.gov For detailed information, please click here
Jul 14, 2024
Full Time
Position/Program Information FILING PERIOD: FEBRUARY 7, 2024 AT 8:00 A.M. (PT) - ONLINE FILING ONLY REPOSTING INFORMATION: THIS ANNOUNCEMENT IS A REPOSTING TO REOPEN THIS EXAMINATION THIS EXAMINATION WILL REMAIN OPEN UNTIL THE NEEDS OF THE SERVICE ARE MET AND IS SUBJECT TO CLOSURE AT ANY TIME WITHOUT PRIOR NOTICE EXAM NUMBER: T8103C TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY DEFINITION: Assists professional staff in providing support and referrals to clients. CLASSIFICATION STANDARDS: Positions allocable to this journey-level class work under the supervision of social services professional staff to assist in the provision of services to clients by performing clerical, and other sub-professional duties. Incumbents must demonstrate knowledge and understanding of the health, mental health, or social services programs to which the position is assigned and the problems of the community group being served. Community Health Worker is distinguished from Senior Community Worker in that the latter performs a broader range of responsibilities with increased complexity in areas such as community outreach, program-planning, and the provision of group-based social services. Essential Job Functions Serves and supports parents who have children detained by the Department of Children and Family Services (DCFS) to promote improvement in areas of self-esteem, motivation, and parenting. Provides guidance, coaching and support to parents as well as support to Children's Social Workers working with parents. Plans, coordinates and leads group and one-on-one meetings with parents wanting Parent in Partnership services to inform them about various available services. Ensures that all parents receive services from the Department to develop and achieve a community based approach to increase reunification. Serves as liaison between the Department and community agencies. Recruits and supports parents as they engage them over the phone, in Regional offices and Dependency Court. Provides recruitment outreach services and activities in effort to engage other potential parents; attends community information/resource, recruitment fairs and faith-based activities; provides information on the Parents in Partnership (PIP) to community members. Serves as an advocate for client access to departmental and community resources; facilitates relationships between the agency and the parents by communicating agency policies and programs to parents. Assists parents and family members in obtaining and completing application forms for benefits and services provided by monitoring the completion of questionnaires, conducting interviews and collecting basic data for the Department of Children and Family Services as well as other cities and Los Angeles County agencies. Receives service referrals from social workers, eligibility workers, and medical case workers to assist parents in a variety of ways such as obtaining food stamps and housing, medical, mental health, or substance abuse care. Provides emergency services to parents by making referrals to appropriate supportive agencies. Assists parents in completing necessary forms to obtain needed services. Participates in departmental and community meetings and workgroups, sharing their DCFS history when appropriate. Requirements SELECTION/SPECIALTY REQUIREMENTS: "Lived experience" * Individuals with histories of participating in Family Reunification services with DCFS and have been involved in individual/group counseling, domestic violence counseling, incarcerations, drug/alcohol rehabilitation and/or other programs in order to serve their time or rehabilitate. Applicants must have had ALL their DCFS cases closed for at least 12 months. *in order to meet the requirements for "Lived Experience" applicants who participated in the Family Reunification services with DCFS must attach certification of completion for court mandated programs in individual/group counseling, domestic violence counseling, incarcerations, drug/alcohol rehabilitation and/or other programs in order to serve their time or rehabilitate. These histories can make a unique contribution to the responsiveness and effectiveness of service delivery for the parent population. The inclusion of community health workers with "lived experience" supports and motivates parents to meet their service plan goals and unite with their children. This also helps the community at large understand this population and demonstrates that parents can change and provide safe and loving homes to their children. LICENSE: A valid California Class “C” Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS II-Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. DESIRABLE QUALIFICATION: Experience coaching, mentoring and training parents to achieve their parenting goals. Experience performing public relations work/professional maintenance of a favorable public image by a company or other organization, which must include interaction and collaboration with parents and/or community residents at community events. Experience in preparing comprehensive reports, completing projects and analyzing reports using Microsoft Office (i.e. Excel, Word, Outlook, PowerPoint, etc.) SPECIAL REQUIREMENT INFORMATION: Confirmation of this experience are copies of certification provided to courts verifying completion of court requirements necessary to obtain custody of children in the care of Dependency Court or social workers. **Social Services includes the benefits and facilities such as education, food subsidies, health care, police, fire service, job training and subsidized housing, adoption, community management, policy research, and lobbying. Additional Information EXAMINATION CONTENT: This examination will consist of two parts: PART I: An Evaluation of Experience weighted 30% . Each candidate will be evaluated on the basis of information provided on his/her County of Los Angeles Employment Application and Supplemental Questionnaire that pertain to the areas of Selection/Specialty Requirements and Desirable Qualifications to determine the level and scope of the candidate's preparation for this position. Applicants must achieve a passing score of 70% or higher on Part I in order to be invited to the Part II. PART II: A multiple choice and/or simulation test, weighted 70% , measuring: • Customer Focus • Learning Potential • Responsibility • Following Instructions MULTIPLE-CHOICE AND SIMULATION ASSESSMENTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. Your responses to Questions 6 through 11 of the Supplemental Questionnaire will be used in the Evaluation for Experience (Part 1) . Candidates must meet the Selection/Specialty Requirements and receive a passing score of 70% or higher on each exam part in order to be placed on the eligible register. TRANSFER OF TEST COMPONENTS Applicants who have taken identical components recently for other exams may have their scores automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test scores may be transferred. TEST PREPARATION Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help in preparing for the test, we advise you to review all related materials that you deem necessary. An interactive system for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/. Additional practice tests are available at https://www.shldirect.com/en-us/practice-tests/. ELIGIBILITY INFORMATION: The names of candidates receiving a passing score in this examination will be placed on the eligible register in the order of their score group for a period of (12) months following the date of promulgation. Applications will be processed on an as-received basis and promulgated to the eligible register. All notifications (e.g. Notices of Non-Acceptance, Notice of Results, etc.) will be emailed. Scores cannot be given over the phone. SPECIAL INFORMATION: FINGERPRINTING CLEARANCE AND BACKGROUND INVESTIGATION: All Department of Children and Family Services employees are fingerprinted and subject to criminal background check by the State Department of Justice and Federal Bureau of Investigation. Employment/Promotion is contingent upon passing the background checks. An individual with job-related convictions as defined by the DHR PPG 514 regarding "sensitive positions" may be withheld from appointment or may be discharged. APPOINTMENT INFORMATION: Candidates who are selected for employment must successfully complete the pre-employment requirements, which includes medical examination and psychological evaluation. Appointees must be willing to work after hours, weekend shifts and holidays. VACANCY INFORMATION: The Eligible Register resulting from this examination will be used to fill vacancies in the Department of Children and Family Services. AVAILABLE SHIFT: Any APPLICATION AND FILING INFORMATION: APPLICATIONS MUST BE FILED ONLINE ONLY. All applicants MUST complete the filing process ONLINE (via electronic submission). Applications by mail, fax, or in person will not be accepted. Applicants are required to submit a standard Los Angeles County Employment Application online and complete the Supplemental Questionnaire to be considered for this examination. Paper applications and/or resumes cannot be accepted in lieu of online application. Note: If you are unable to attach the required documents, you may e-mail them to DCFSExams@dcfs.lacounty.gov within fifteen (15) calendar days of filing. Please make sure to reference your full name (Last, First name), examination title and number on the subject line of your e-mail. Apply online by clicking on the green "APPLY" button at the top right of this posting. You can also track the status of your application by using this website: hr.lacounty.gov Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection/Specialty Requirements and complete the Supplemental Questionnaire. Provide any relevant education, training, and experience in the spaces provided, so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week and description of work performed. If your application is incomplete, then it will be rejected. IMPORTANT NOTES: ALL information included in the application is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION . Utilizing VERBIAGE from Class Specification and Minimum Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES : For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or a friend's user ID and password may erase a candidate's original application record. California Relay Services Phone: (800) 735-2922 ADA Coordinator Email: TestingAccommodations@hr.lacounty.gov Teletype Phone: ( 800) 899-4099 Alternate Teletype Phone: (800) 897-0077 Department Contact Name: Joanna Enriquez Department Contact Phone: (213) 351-5898 Department Contact Email: DCFSExams@dcfs.lacounty.gov For detailed information, please click here
STATE CENTER COMMUNITY COLLEGE DISTRICT
Fresno, California, United States
General Purpose Under general supervision, assists in coordinating, developing, implementing and evaluating an assigned technical or career program; oversees registration/enrollment and admissions and cohort selection processes; oversees program billing, fee collection and reimbursement; ensures program has proper instructional materials and supplies; performs advanced program management support including preparing and analyzing statistical data and program metrics; assists program director with program compliance with federal, state and District policies, rules and regulations; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Provides input in selecting, training and providing day-to-day lead work guidance and direction to other program staff, tutors and student aides; assigns, schedules and monitors work for completeness, accuracy and conformance with District, department and legal/regulatory requirements and standards; monitors workflow to ensure mandated deadlines are being met in an optimal manner; provides information and training on work procedures and technical, legal and regulatory requirements. Provides input to supervisor on employee work performance and behaviors; assists in ensuring a fair, open and inclusive work environment in accordance with the District's mission, goals and values. Oversees and participates in the day-to-day operation and service delivery of career and technical training program activities; assists the director or program lead in coordinating training times and locations and in coordinating with instructors and faculty to create course schedules; schedules and facilitates orientations; updates course descriptions and marketing materials as needed. Provides technical assistance and information to students, faculty and staff regarding program eligibility, required documentation, processing requirements and fees; explains applications, requirements and correct procedures for completion of forms, applications and processes and restrictions; reviews completed forms for accuracy and completeness; selects cohort participants, maintains wait lists and performs other programmatic enrollment and registration processes; performs or verifies completion of background checks and firearms clearance; tracks physical agility testing. Provides instructional support to instructors/faculty including preparing rosters and grading sheets, ordering materials and supplies, stocking classrooms, and ensuring that validating facilities are available; prepares and issues certificates of completion; submits training certification to certifying agency. Acts as a liaison with other departments and with state and federal programs on behalf of the department/program or a student; assists the director or program lead with scheduling onsite certification and vocational training programs with businesses and public safety agencies. Coordinates administrative processes for department hiring for staff and faculty positions including submitting requisitions and preparing hiring paperwork; creates, processes and tracks Instructional Service Agreements; coordinates full- and part-time staff and faculty payroll administrative processes including auditing time logs, calculating sick leave and ensuring conformance to work hour restrictions; computes and categorizes pay according to departmental/program billing accounts; ensures accurate usage of funding codes and calculates departmental/program billing. Organizes, maintains and updates confidential, specialized and technical files, documents and records including department personnel records; creates and maintains electronic and physical filing systems; performs complex and confidential records management; when assigned to the Police or Fire Academy, assists with public agency investigator requests for information following strict policies and procedures. Creates and maintains spreadsheets and databases; reviews, submits and tracks requests for payments and purchase orders in accordance with District policies and procedures; reviews travel and conference expense forms; calculates budget usage and fund percentages; prepares budget variance reports and spending forecasts for management review; tracks multiple funding sources; may assist in grant administration. Oversees and participates in program tracking and data input and ensures District, state and federal guidelines are met; develops, maintains and audits spreadsheets, databases and reports; utilizes third-party portals and databases to research and track student information; coordinates with other college departments regarding financial aid, tracking student work hours, payments and reimbursements. Coordinates logistics of the Police or Fire Academy graduations and symposiums, including liaison with event participants, vendors and sponsors; works with other campus departments and facilities; orders food, materials and supplies; troubleshoots onsite, proactively resolving issues. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES Serves as a member of the Fresno/Madera Chiefs Administrative Assistants group. If certified, coordinates and/or proctors state and national certification testing. Serves as the functional specialist for program-specific electronic databases and programs including third-party systems; facilitates student, faculty and staff use of systems and programs. May participate in program and grant administration functions including grant writing, collecting program data, budget monitoring and generating performance reports. Coordinates program marketing including preparation and production of promotional materials, invitations and publications; updates and maintains department or program website and social media accounts. Assists with internship, clinical hours and/or job placement activities and placements of program completers. Represents the District and participates in state and national program training and development and professional group meetings; stays abreast of new trends and innovations in the program and grant area. Maintains and purchases inventory and supplies. Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Program goals, objectives, policies, procedures and practices applicable to area of assignment. District assessment, matriculation and course prerequisite policies applicable to areas of responsibility. Principles, methods and practices applicable to the design and implementation of public relations, outreach and marketing programs and applicable District/college public information and marketing guidelines. District student recordkeeping practices and procedures for processing student information and interpreting input and output data. District payroll and general accounting system operations, practices and procedures. College and District organization, rules, policies and procedures applicable to departmental and division operations. Practices and techniques of sound business communication; correct English usage, including spelling, grammar and punctuation. District policies, procedures and rules regarding budgeting, purchasing and travel/training and expense reporting; basic grants administration. Research methods and analysis techniques. Applicable sections of the California Education Code and other applicable laws. The Family Educational Rights and Privacy Act and other District, state and federal laws, rules, regulations and policies governing student records. Safety policies and work practices applicable to the work being performed. Basic principles and practices of employee work guidance and direction. Personnel Commission Rules, Board policies, Administrative Regulations, Human Resources procedures and collective bargaining agreements. Uses and operations of scanners, phone systems, computers, standard business software, and database and spreadsheet applications. When Assigned to the Police Academy Advanced knowledge of Peace Officer Standards and Training (POST) and Standards for Corrections (STC) policies, procedures, rules and regulations necessary to determine student course eligibility, instructor qualifications, records management and District program compliance. Advanced knowledge of POST TMAS testing program and related test security and scoring protocols. Skills and Abilities to: Assign and review the work of assigned staff. Communicate information accurately and effectively; understand requests for information or assistance; maintain a courteous and tactful manner when under pressure or in an antagonistic situation. Coordinate and implement resources, services and outreach activities to recruit, retain and assist program participants. Analyze problems, evaluate alternatives and recommend or adopt effective courses of action in accordance with established policies and procedures. Set priorities and exercise sound judgment within areas of responsibility. Compose clear, concise and comprehensive analyses, correspondence, reports, studies, agreements, presentations and other written materials. Track and report statistical information utilizing complex spreadsheets and databases. Understand, interpret, explain and apply applicable laws, codes, regulations, policies and procedures. Maintain confidentiality of District and student files and records. Make presentations and present proposals and recommendations clearly, logically and persuasively to diverse audiences. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. Communicate effectively, orally and in writing. Operate a computer and use standard business software. Represent the District effectively one on one and in a variety of group settings. Exercise tact and diplomacy in dealing with concerned people and sensitive, complex and confidential student issues and situations. Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE Graduation from an accredited college or university with a bachelor's degree in a relevant field, and one year of closely related work experience in assigned student services area; or an equivalent combination of training and experience. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS A valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program may be required in some assignments. When assigned to the Police Academy Successful completion of a comprehensive background investigation including a review of employment history, criminal conviction record, credit history, non-use of intoxicants and/or other controlled substances is required. Required to be a member of the California Association of Police Training Officers Association. Additional POST certifications may be required as needed. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk and stand and stand for long periods; and lift up to 10 pounds and occasionally up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with frequent interruptions; work under intensive deadlines; and interact with District managers, staff, the public and others encountered in the course of work. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work under typical office conditions subject to frequent public contact, interruption and intermittent exposure to individuals acting in a disagreeable fashion. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process Only the most qualified applicants will be invited to interview for the assignment. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page .
Sep 18, 2024
Temporary
General Purpose Under general supervision, assists in coordinating, developing, implementing and evaluating an assigned technical or career program; oversees registration/enrollment and admissions and cohort selection processes; oversees program billing, fee collection and reimbursement; ensures program has proper instructional materials and supplies; performs advanced program management support including preparing and analyzing statistical data and program metrics; assists program director with program compliance with federal, state and District policies, rules and regulations; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Provides input in selecting, training and providing day-to-day lead work guidance and direction to other program staff, tutors and student aides; assigns, schedules and monitors work for completeness, accuracy and conformance with District, department and legal/regulatory requirements and standards; monitors workflow to ensure mandated deadlines are being met in an optimal manner; provides information and training on work procedures and technical, legal and regulatory requirements. Provides input to supervisor on employee work performance and behaviors; assists in ensuring a fair, open and inclusive work environment in accordance with the District's mission, goals and values. Oversees and participates in the day-to-day operation and service delivery of career and technical training program activities; assists the director or program lead in coordinating training times and locations and in coordinating with instructors and faculty to create course schedules; schedules and facilitates orientations; updates course descriptions and marketing materials as needed. Provides technical assistance and information to students, faculty and staff regarding program eligibility, required documentation, processing requirements and fees; explains applications, requirements and correct procedures for completion of forms, applications and processes and restrictions; reviews completed forms for accuracy and completeness; selects cohort participants, maintains wait lists and performs other programmatic enrollment and registration processes; performs or verifies completion of background checks and firearms clearance; tracks physical agility testing. Provides instructional support to instructors/faculty including preparing rosters and grading sheets, ordering materials and supplies, stocking classrooms, and ensuring that validating facilities are available; prepares and issues certificates of completion; submits training certification to certifying agency. Acts as a liaison with other departments and with state and federal programs on behalf of the department/program or a student; assists the director or program lead with scheduling onsite certification and vocational training programs with businesses and public safety agencies. Coordinates administrative processes for department hiring for staff and faculty positions including submitting requisitions and preparing hiring paperwork; creates, processes and tracks Instructional Service Agreements; coordinates full- and part-time staff and faculty payroll administrative processes including auditing time logs, calculating sick leave and ensuring conformance to work hour restrictions; computes and categorizes pay according to departmental/program billing accounts; ensures accurate usage of funding codes and calculates departmental/program billing. Organizes, maintains and updates confidential, specialized and technical files, documents and records including department personnel records; creates and maintains electronic and physical filing systems; performs complex and confidential records management; when assigned to the Police or Fire Academy, assists with public agency investigator requests for information following strict policies and procedures. Creates and maintains spreadsheets and databases; reviews, submits and tracks requests for payments and purchase orders in accordance with District policies and procedures; reviews travel and conference expense forms; calculates budget usage and fund percentages; prepares budget variance reports and spending forecasts for management review; tracks multiple funding sources; may assist in grant administration. Oversees and participates in program tracking and data input and ensures District, state and federal guidelines are met; develops, maintains and audits spreadsheets, databases and reports; utilizes third-party portals and databases to research and track student information; coordinates with other college departments regarding financial aid, tracking student work hours, payments and reimbursements. Coordinates logistics of the Police or Fire Academy graduations and symposiums, including liaison with event participants, vendors and sponsors; works with other campus departments and facilities; orders food, materials and supplies; troubleshoots onsite, proactively resolving issues. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES Serves as a member of the Fresno/Madera Chiefs Administrative Assistants group. If certified, coordinates and/or proctors state and national certification testing. Serves as the functional specialist for program-specific electronic databases and programs including third-party systems; facilitates student, faculty and staff use of systems and programs. May participate in program and grant administration functions including grant writing, collecting program data, budget monitoring and generating performance reports. Coordinates program marketing including preparation and production of promotional materials, invitations and publications; updates and maintains department or program website and social media accounts. Assists with internship, clinical hours and/or job placement activities and placements of program completers. Represents the District and participates in state and national program training and development and professional group meetings; stays abreast of new trends and innovations in the program and grant area. Maintains and purchases inventory and supplies. Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Program goals, objectives, policies, procedures and practices applicable to area of assignment. District assessment, matriculation and course prerequisite policies applicable to areas of responsibility. Principles, methods and practices applicable to the design and implementation of public relations, outreach and marketing programs and applicable District/college public information and marketing guidelines. District student recordkeeping practices and procedures for processing student information and interpreting input and output data. District payroll and general accounting system operations, practices and procedures. College and District organization, rules, policies and procedures applicable to departmental and division operations. Practices and techniques of sound business communication; correct English usage, including spelling, grammar and punctuation. District policies, procedures and rules regarding budgeting, purchasing and travel/training and expense reporting; basic grants administration. Research methods and analysis techniques. Applicable sections of the California Education Code and other applicable laws. The Family Educational Rights and Privacy Act and other District, state and federal laws, rules, regulations and policies governing student records. Safety policies and work practices applicable to the work being performed. Basic principles and practices of employee work guidance and direction. Personnel Commission Rules, Board policies, Administrative Regulations, Human Resources procedures and collective bargaining agreements. Uses and operations of scanners, phone systems, computers, standard business software, and database and spreadsheet applications. When Assigned to the Police Academy Advanced knowledge of Peace Officer Standards and Training (POST) and Standards for Corrections (STC) policies, procedures, rules and regulations necessary to determine student course eligibility, instructor qualifications, records management and District program compliance. Advanced knowledge of POST TMAS testing program and related test security and scoring protocols. Skills and Abilities to: Assign and review the work of assigned staff. Communicate information accurately and effectively; understand requests for information or assistance; maintain a courteous and tactful manner when under pressure or in an antagonistic situation. Coordinate and implement resources, services and outreach activities to recruit, retain and assist program participants. Analyze problems, evaluate alternatives and recommend or adopt effective courses of action in accordance with established policies and procedures. Set priorities and exercise sound judgment within areas of responsibility. Compose clear, concise and comprehensive analyses, correspondence, reports, studies, agreements, presentations and other written materials. Track and report statistical information utilizing complex spreadsheets and databases. Understand, interpret, explain and apply applicable laws, codes, regulations, policies and procedures. Maintain confidentiality of District and student files and records. Make presentations and present proposals and recommendations clearly, logically and persuasively to diverse audiences. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. Communicate effectively, orally and in writing. Operate a computer and use standard business software. Represent the District effectively one on one and in a variety of group settings. Exercise tact and diplomacy in dealing with concerned people and sensitive, complex and confidential student issues and situations. Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE Graduation from an accredited college or university with a bachelor's degree in a relevant field, and one year of closely related work experience in assigned student services area; or an equivalent combination of training and experience. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS A valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program may be required in some assignments. When assigned to the Police Academy Successful completion of a comprehensive background investigation including a review of employment history, criminal conviction record, credit history, non-use of intoxicants and/or other controlled substances is required. Required to be a member of the California Association of Police Training Officers Association. Additional POST certifications may be required as needed. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk and stand and stand for long periods; and lift up to 10 pounds and occasionally up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with frequent interruptions; work under intensive deadlines; and interact with District managers, staff, the public and others encountered in the course of work. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work under typical office conditions subject to frequent public contact, interruption and intermittent exposure to individuals acting in a disagreeable fashion. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process Only the most qualified applicants will be invited to interview for the assignment. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page .
City of Costa Mesa, CA
Costa Mesa, California, United States
Description THE POSITION: Community Outreach Workers are assigned to either the Network for Homeless Solutions Division of the City Manager's Office or the Senior Center in the Parks & Community Services Department. Under general supervision, performs daily outreach and case management to individuals including senior citizens or those deemed as homeless residents of Costa Mesa, provides intervention services and constant care as an incentive to assist senior citizens or homeless residents in obtaining services from community organizations and government agencies. CLASS CHARACTERISTICS: An incumbent of this classification performs case management and intervention services to Costa Mesa senior citizens or homeless residents. The incumbent exercises independent judgment and skillful application of para-professional counseling and intervention services. The Community Outreach Worker works under general supervision of the Neighborhood Improvement Manager or supervisory staff of the Senior Center. APPLICATION AND SELECTION PROCESS: The first application review date has passed. Accepting applications for future positions that may open within the Network for Homeless Solutions division of the City Manager's Office. Applications must be completed and submitted online and a copy of unofficial college transcripts and/or a copy of college degree must be attached. This recruitment may close without prior notice, therefore prompt application is encouraged. Candidates are requested to provide specific information regarding their education and experience as it relates to the position by completing all fields of the application. Applications may be rejected if incomplete. If desired, candidates may upload a resume into their application in the “Attachments” field of the application. However, applicants may not submit a resume in lieu of completing the online application. Based upon the information presented on the application, a limited number of candidates who possess qualifications most pertinent to the position will be invited to participate in the selection process. The selection process may include, but is not limited to, the following components: application review and evaluation, written examination or exercise, physical examination, practical exercise and interview evaluation. Please notify the Human Resources Division 72 hours in advance of the test date if you have a disability which requires accommodation for the testing process. The eligibility list will be in effect for one (1) year, unless exhausted sooner. The eligibility list established from this recruitment may be utilized to fill future full-time and part-time and lower-level vacancies which occur during the life of the list. Notifications during this recruitment will be sent by email only (regardless of the notification preference selected during the online application process) and will be sent to the email address that is listed on your online application. All employment offers made by the City are contingent upon establishing proof of a prospective candidate's legal authorization to work in the United States and successfully passing all components of the pre-employment process which may include, but is not limited to: comprehensive background check, criminal history check (Live Scan fingerprint check), polygraph examination, post-offer psychological evaluation and post-offer medical evaluation (may include drug screen). Note: The provisions of this job bulletin do not constitute an expressed or implied contract. Any provisions contained within may be modified or revoked without notice. Essential Functions These functions may not be present in all positions in this class. When a position is to be filled, the essential functions will be noted in the announcement of position availability. Management reserves the right to add, modify, change or rescind work assignments as needed. Serve as a liaison and advocate for assigned clientele as appropriate and needed. Establish and maintain effective and positive working relationships with clientele to provide para-professional counseling and case management services. Develop and maintain relationships with various public and private service agencies, community groups, and the faith-based community to obtain services for clients and stay abreast of new trends and practices in community outreach. Assess client needs and characteristics; identify short-term and long-term needs, provide resources and referrals based on client needs and coordinate service delivery plans. Identify and provide recommendations to clients, personnel and partnering agencies regarding ongoing support services to meet client needs and ensure that clients are receiving the most appropriate form of care and/or support; assist in accessing and obtaining services; instruct clients how to self-assess and access services. Assist in developing and maintaining computer database or manual reports of ongoing services to clients; complete weekly or daily field notes and logs to track case management efforts; complete client interview forms to gather relevant data and statistics of clients served; electronically document contact and progress of current and former Costa Mesa clients. When assigned to the City Manager’s Office (Network for Homeless Solutions) Conduct and document client follow up checks on success of client/agency linkages; conduct post relocation follow-up on all clients that participated in project reconnect; maintain appropriate contact with former homeless clients who received services and no longer reside in Costa Mesa to conduct and document client progress checks. Assist police and fire safety personnel in non-enforcement situations involving homeless clients and obtain appropriate care for clients; assist safety personnel with non-psychiatric emergencies such as transporting clients to substance abuse treatment; may interface with hospital personnel regarding emergency services and recuperative care for homeless clients. Assist Code Enforcement with business related issues in providing resources to the clients in need. Accompany clients to court to advocate for criminal resolutions to enable them to obtain social services and/or return to family members. Attend weekly Network for Homeless Solutions meetings or other community meetings, project updates, and case management meetings as needed. When assigned to the Parks and Community Services Department (Senior Center) Provide case management support to third party agencies on an as needed basis such as Orange County Meals on Wheels. Conduct and document client follow-up checks on success of client/agency linkages; perform client evaluations and follow-up checks by phone or in person on a quarterly basis and submit reports as needed. Facilitate support group meetings. Provide individual support and counseling to seniors. Create, develop, and implement support groups/programs that support senior demographics as needed. Collaborate with community partners to provide in-kind services to enrich lives of seniors. Apply for and maintain data for CDBG funding. Stay up to date on current trends of senior services and community resources. Maintain current resource list and client information. Prepare and execute community outreach efforts by presenting available services at the Costa Mesa Senior to local senior living facilities and other local partnering agencies. Qualification Guidelines A typical way to obtain the requisite knowledge and abilities to perform the duties and responsibilities of this classification is as follows: EDUCATION, TRAINING AND/OR EXPERIENCE: Bachelor’s degree or equivalent in psychology, counseling, human services, social science, social work or a related field and two years experience in providing case management, counseling, social services or working with the homeless. The equivalent to a maximum of two full years of applicable paid work experience may be substituted on a year for year basis for the Bachelor’s degree requirement (i.e. Associates Degree, plus four years of experience). Bilingual Spanish/English skills are desirable. An equivalent combination of education and relevant experience that provides the desired knowledge, skills and abilities to successfully perform essential functions may also be considered. LICENSE AND/OR CERTIFICATE: Possession of a valid California Driver’s License by date of appointment. Revocation of license during employment may result in disciplinary action or reassignment. REQUISITE KNOWLEDGE AND SKILL LEVELS: Knowledge of the principles and techniques of interviewing and para-professional counseling. Knowledge of social services programs and providers available; networking approaches to identify client relevant support services. Knowledge of Microsoft Word, Excel and PowerPoint programs. Knowledge of Microsoft Publisher is required when assigned to the Parks and Community Services Department. Skill in communicating effectively with persons of diverse ethnic, social and economic backgrounds. Skill in social perceptiveness and service orientation. Skill in communicating effectively both orally and in writing. Skill in critical thinking, problem solving and conflict management. When assigned to the Parks and Community Services Department (Senior Center): California Licensed Social Worker (LCSW) License preferred. Bilingual in English/Spanish preferred. When assigned to the Office of the City Manager (Network for Homeless Solutions): Knowledge of the County of Orange Homeless Management Information System (HMIS) for data reporting. Knowledge of Continuum of Care program with the County of Orange. REQUISITE ABILITIES: Ability to communicate professionally with City Council, City leadership, City departments, community partners, non-profits and other organizations. Ability to establish and maintain positive working relationships and work effectively with persons of diverse ethnic, social and economic backgrounds. Ability to communicate effectively with persons displaying psychological and substance-induced behaviors such as depression, anger and confusion. Ability to communicate orally and sufficiently to secure information from clients, convey information on services available and to make effective referrals to services needed. Ability to operate a computer; document and record information electronically and in written format; maintain reports, logs and files and databases; write clear and concise reports. Supplemental Information PUBLIC EMPLOYEE DISASTER SERVICE WORKER: In accordance with Government Code Section 3100 - all City of Costa Mesa employees are required to perform assigned disaster service worker duties in the event of an emergency or a disaster. PHYSICAL TASKS AND ENVIRONMENTAL CONDITIONS : Please contact Human Resources for a summary of the essential tasks and environmental factors for this classification. Employee accommodations for physical or mental disabilities will be considered on a case-by-case basis. To view benefit information for all groups, Click Here New Full-Time employees contribute 9% of their salary on a pre-tax basis towards the 2%@60 or 2%@62 CalPERS retirement formula depending on eligibility. Full-Time employeesreceive the following health insurance flexible benefits contribution: Current: $1,600monthly Effective January 2025: $1,650monthly New Part-Time employees are appointed by and serve at the will of the Department Director. They are reviewed for merit salary advancement on a periodic basis. Generally, part-time employees are limited to no more than 1,000 hours of work per fiscal year (July 1 - June 30). Certain part-time employees, however, are permitted to exceed this limit.Part-time employees participate in either the Public Agency Retirement System (PARS) or the California Public Employees Retirement System (CalPERS) depending on eligibility. Employees enrolled in PARS contribute 3.75% of salary with a matching City contribution. Employees enrolled in CalPERS contribute 7% - 9% of salary depending on eligibility. Part-time positions are eligible to receive general leave benefits. General leave can be used for sick, vacation, or holiday time. The City does not participate in the Social Security system; however, federal mandate requires all new employees to contribute 1.45% of wages to Medicare. As a condition of employment, all new employees are required to enroll and participate in the direct deposit program. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
Description THE POSITION: Community Outreach Workers are assigned to either the Network for Homeless Solutions Division of the City Manager's Office or the Senior Center in the Parks & Community Services Department. Under general supervision, performs daily outreach and case management to individuals including senior citizens or those deemed as homeless residents of Costa Mesa, provides intervention services and constant care as an incentive to assist senior citizens or homeless residents in obtaining services from community organizations and government agencies. CLASS CHARACTERISTICS: An incumbent of this classification performs case management and intervention services to Costa Mesa senior citizens or homeless residents. The incumbent exercises independent judgment and skillful application of para-professional counseling and intervention services. The Community Outreach Worker works under general supervision of the Neighborhood Improvement Manager or supervisory staff of the Senior Center. APPLICATION AND SELECTION PROCESS: The first application review date has passed. Accepting applications for future positions that may open within the Network for Homeless Solutions division of the City Manager's Office. Applications must be completed and submitted online and a copy of unofficial college transcripts and/or a copy of college degree must be attached. This recruitment may close without prior notice, therefore prompt application is encouraged. Candidates are requested to provide specific information regarding their education and experience as it relates to the position by completing all fields of the application. Applications may be rejected if incomplete. If desired, candidates may upload a resume into their application in the “Attachments” field of the application. However, applicants may not submit a resume in lieu of completing the online application. Based upon the information presented on the application, a limited number of candidates who possess qualifications most pertinent to the position will be invited to participate in the selection process. The selection process may include, but is not limited to, the following components: application review and evaluation, written examination or exercise, physical examination, practical exercise and interview evaluation. Please notify the Human Resources Division 72 hours in advance of the test date if you have a disability which requires accommodation for the testing process. The eligibility list will be in effect for one (1) year, unless exhausted sooner. The eligibility list established from this recruitment may be utilized to fill future full-time and part-time and lower-level vacancies which occur during the life of the list. Notifications during this recruitment will be sent by email only (regardless of the notification preference selected during the online application process) and will be sent to the email address that is listed on your online application. All employment offers made by the City are contingent upon establishing proof of a prospective candidate's legal authorization to work in the United States and successfully passing all components of the pre-employment process which may include, but is not limited to: comprehensive background check, criminal history check (Live Scan fingerprint check), polygraph examination, post-offer psychological evaluation and post-offer medical evaluation (may include drug screen). Note: The provisions of this job bulletin do not constitute an expressed or implied contract. Any provisions contained within may be modified or revoked without notice. Essential Functions These functions may not be present in all positions in this class. When a position is to be filled, the essential functions will be noted in the announcement of position availability. Management reserves the right to add, modify, change or rescind work assignments as needed. Serve as a liaison and advocate for assigned clientele as appropriate and needed. Establish and maintain effective and positive working relationships with clientele to provide para-professional counseling and case management services. Develop and maintain relationships with various public and private service agencies, community groups, and the faith-based community to obtain services for clients and stay abreast of new trends and practices in community outreach. Assess client needs and characteristics; identify short-term and long-term needs, provide resources and referrals based on client needs and coordinate service delivery plans. Identify and provide recommendations to clients, personnel and partnering agencies regarding ongoing support services to meet client needs and ensure that clients are receiving the most appropriate form of care and/or support; assist in accessing and obtaining services; instruct clients how to self-assess and access services. Assist in developing and maintaining computer database or manual reports of ongoing services to clients; complete weekly or daily field notes and logs to track case management efforts; complete client interview forms to gather relevant data and statistics of clients served; electronically document contact and progress of current and former Costa Mesa clients. When assigned to the City Manager’s Office (Network for Homeless Solutions) Conduct and document client follow up checks on success of client/agency linkages; conduct post relocation follow-up on all clients that participated in project reconnect; maintain appropriate contact with former homeless clients who received services and no longer reside in Costa Mesa to conduct and document client progress checks. Assist police and fire safety personnel in non-enforcement situations involving homeless clients and obtain appropriate care for clients; assist safety personnel with non-psychiatric emergencies such as transporting clients to substance abuse treatment; may interface with hospital personnel regarding emergency services and recuperative care for homeless clients. Assist Code Enforcement with business related issues in providing resources to the clients in need. Accompany clients to court to advocate for criminal resolutions to enable them to obtain social services and/or return to family members. Attend weekly Network for Homeless Solutions meetings or other community meetings, project updates, and case management meetings as needed. When assigned to the Parks and Community Services Department (Senior Center) Provide case management support to third party agencies on an as needed basis such as Orange County Meals on Wheels. Conduct and document client follow-up checks on success of client/agency linkages; perform client evaluations and follow-up checks by phone or in person on a quarterly basis and submit reports as needed. Facilitate support group meetings. Provide individual support and counseling to seniors. Create, develop, and implement support groups/programs that support senior demographics as needed. Collaborate with community partners to provide in-kind services to enrich lives of seniors. Apply for and maintain data for CDBG funding. Stay up to date on current trends of senior services and community resources. Maintain current resource list and client information. Prepare and execute community outreach efforts by presenting available services at the Costa Mesa Senior to local senior living facilities and other local partnering agencies. Qualification Guidelines A typical way to obtain the requisite knowledge and abilities to perform the duties and responsibilities of this classification is as follows: EDUCATION, TRAINING AND/OR EXPERIENCE: Bachelor’s degree or equivalent in psychology, counseling, human services, social science, social work or a related field and two years experience in providing case management, counseling, social services or working with the homeless. The equivalent to a maximum of two full years of applicable paid work experience may be substituted on a year for year basis for the Bachelor’s degree requirement (i.e. Associates Degree, plus four years of experience). Bilingual Spanish/English skills are desirable. An equivalent combination of education and relevant experience that provides the desired knowledge, skills and abilities to successfully perform essential functions may also be considered. LICENSE AND/OR CERTIFICATE: Possession of a valid California Driver’s License by date of appointment. Revocation of license during employment may result in disciplinary action or reassignment. REQUISITE KNOWLEDGE AND SKILL LEVELS: Knowledge of the principles and techniques of interviewing and para-professional counseling. Knowledge of social services programs and providers available; networking approaches to identify client relevant support services. Knowledge of Microsoft Word, Excel and PowerPoint programs. Knowledge of Microsoft Publisher is required when assigned to the Parks and Community Services Department. Skill in communicating effectively with persons of diverse ethnic, social and economic backgrounds. Skill in social perceptiveness and service orientation. Skill in communicating effectively both orally and in writing. Skill in critical thinking, problem solving and conflict management. When assigned to the Parks and Community Services Department (Senior Center): California Licensed Social Worker (LCSW) License preferred. Bilingual in English/Spanish preferred. When assigned to the Office of the City Manager (Network for Homeless Solutions): Knowledge of the County of Orange Homeless Management Information System (HMIS) for data reporting. Knowledge of Continuum of Care program with the County of Orange. REQUISITE ABILITIES: Ability to communicate professionally with City Council, City leadership, City departments, community partners, non-profits and other organizations. Ability to establish and maintain positive working relationships and work effectively with persons of diverse ethnic, social and economic backgrounds. Ability to communicate effectively with persons displaying psychological and substance-induced behaviors such as depression, anger and confusion. Ability to communicate orally and sufficiently to secure information from clients, convey information on services available and to make effective referrals to services needed. Ability to operate a computer; document and record information electronically and in written format; maintain reports, logs and files and databases; write clear and concise reports. Supplemental Information PUBLIC EMPLOYEE DISASTER SERVICE WORKER: In accordance with Government Code Section 3100 - all City of Costa Mesa employees are required to perform assigned disaster service worker duties in the event of an emergency or a disaster. PHYSICAL TASKS AND ENVIRONMENTAL CONDITIONS : Please contact Human Resources for a summary of the essential tasks and environmental factors for this classification. Employee accommodations for physical or mental disabilities will be considered on a case-by-case basis. To view benefit information for all groups, Click Here New Full-Time employees contribute 9% of their salary on a pre-tax basis towards the 2%@60 or 2%@62 CalPERS retirement formula depending on eligibility. Full-Time employeesreceive the following health insurance flexible benefits contribution: Current: $1,600monthly Effective January 2025: $1,650monthly New Part-Time employees are appointed by and serve at the will of the Department Director. They are reviewed for merit salary advancement on a periodic basis. Generally, part-time employees are limited to no more than 1,000 hours of work per fiscal year (July 1 - June 30). Certain part-time employees, however, are permitted to exceed this limit.Part-time employees participate in either the Public Agency Retirement System (PARS) or the California Public Employees Retirement System (CalPERS) depending on eligibility. Employees enrolled in PARS contribute 3.75% of salary with a matching City contribution. Employees enrolled in CalPERS contribute 7% - 9% of salary depending on eligibility. Part-time positions are eligible to receive general leave benefits. General leave can be used for sick, vacation, or holiday time. The City does not participate in the Social Security system; however, federal mandate requires all new employees to contribute 1.45% of wages to Medicare. As a condition of employment, all new employees are required to enroll and participate in the direct deposit program. Closing Date/Time: Continuous
CITY OF GLENDALE CA
Glendale, California, United States
The Position OPEN EXAMINATION - ONE-YEAR PROBATIONARY PERIOD Classifications in this upper-management series perform communication functions including media relations, community engagement, community relations, and event coordination. Under general direction, this upper-management level position manages the day-to-day activities of the Community Development Department’s communication functions. Essential functions of the job include, but are not limited to, the following: Ensures Department services are provided with exceptional customer service and the highest level of ethical standards. Oversees internal and external communications, ensuring its message is consistent and engaging. Acts as the Department’s media representative and oversees the preparation of press releases. Manages and creates materials and services for organizational needs in the areas of marketing, communications, and public relations. Advises the internal divisions on communication and outreach strategies. During emergencies, coordinates response with emergency services and departmental representatives and handles media inquiries. Responsible for creating, implementing, and measuring the success of a comprehensive communications and public relations program that will enhance the City's image. Develops, coordinates, and oversees outreach campaigns, technical assistance, and resource materials to assist departments in the marketing, communications, and positioning of their activities. Stays informed of developments in the fields of marketing, communications, and public relations. Meets with community groups, individual groups, and civic organizations to identify and discuss community relations issues. Acts as a liaison to citizens, community groups, individual groups, and civic organizations in providing information and promoting a positive image of the City; responds to inquiries. Seeks regular input from the community on the quality of City programs and services. Maintains positive relationships with key stakeholders, including the media, residents, employees, executive team, elected officials, and the business community. Proactively works with and maintains relationships with the media and key stakeholders to address issues. Drives on City business as necessary. Assumes responsibility for ensuring the duties of the position are performed in a safe, efficient manner. Performs other related duties as assigned or as the situation requires. Manages the efforts of the communications and public relations functions and coordinates at the strategic level with City operations. Reviews and evaluates employees' job performance and recommends appropriate personnel action. Assists the Community Development Director with tasks as needed. Minimum Requirements Experience Six years of experience in marketing, communications, or public relations, two years of which must include experience working in a supervisory or management capacity. Education/Training Bachelor's Degree in Marketing, Communications, Public Relations, Journalism, English or a related field is required. License(s) / Certification(s) Valid Class C California driver's license is required. Knowledge, Skills & Abilities Knowledge of: Associated Press style guide. Correct English usage and journalistic styles appropriate for print and broadcast use. Emergency Management Communication. Methods of presenting and disseminating public information through various media, including newspapers, radio, television, website, and social media. Principles and practices of public administration, and public and community relations. Principles and techniques of effective social media. Principles and techniques of establishing and maintaining good relations with news media and other public groups. Principles, techniques, and practices of journalism, and graphic design to develop and disseminate promotional materials. Standard office procedures, and computer equipment and software applications. Skill in: Effectively communicating the City’s stance on programs and policies. Effectively preparing communications in disaster and emergency situations. Preparing illustrations, charts, graphs, and other visual aids for presentations. Public speaking, media relations, and marketing. Publishing professional written promotional materials; editing and proofreading with a high degree of accuracy. Speaking before groups of people and the media. Utilizing a variety of Microsoft Office software programs, including Outlook, Excel, and PowerPoint. Ability to: Provide exceptional customer service to all employees and vendors. Assess political environment and develop appropriate communication strategies. Coordinate and communicate timely information during emergencies and disasters. Communicate clearly and concisely, both orally and in writing. Compose, coordinate, and edit a variety of educational, informational, and promotional materials such as pamphlets, brochures, newsletters, and social media posts. Develop necessary skills from on-the-job training and meet standards of performance for the classification by the end of the probationary period. Maintain confidentiality. Model and practice the highest standards of ethical conduct. Organize, implement, and direct public communication activities and operations. Read, understand, apply, and effectively communicate City rules, regulations, and procedures. Strategize, develop, implement, and manage a comprehensive media, social media, public relations, and communications program. Work on concurrent assignments under tight time constraints; meet publication and distribution deadlines. Identify funding sources for large and complex planning and urban design initiatives. Other Characteristics Willingness to: Work necessary hours and times to accomplish goals, objectives and required tasks in a timely manner. Assume responsibility for maintaining a safe working environment. Exceptional Customer Service Policy The City of Glendale values quality customer service and takes pride in the exceptional service provided by every employee. As a part of the Glendale team, we are dedicated to delivering courteous, considerate, and personalized attention to our diverse community and to one another. Please click on the link to read the Exceptional Customer Service Policy . Note An equivalent combination of experience, education and/or training may substitute for the listed minimum requirements. Selection Process EVALUATION OF APPLICATION: Submitted Application will be reviewed to ensure applicants meet the minimum requirements. Only the most qualifying applicants will be invited to participate in the selection process. WRITTEN EXAM: (PASS/FAIL) To evaluate the candidate’s ability to be successful in this position. Exam will be relevant to the duties of this position. Approximately the top 12 scoring candidates who score the highest on the written exam will be invited to the further stages of the examination process. ORAL INTERVIEW: (Weight: 100%) To evaluate the applicant's experience, education, and general background for the position. Candidates must pass each exam with a minimum score of 70.00% in order to be placed on the eligible list. TIME AND PLACE OF THE EXAMINATION WILL BE ANNOUNCED. Evaluations will be based on the candidate's education and experience relevant to the position. Examinations will assess evaluate the candidate's education, experience, knowledge and skills related to the job. The City of Glendale reserves the right to modify the examination components or their weighting. If changes are necessary, candidates will be informed of the specific examination components and their weight before the examination is administered. The selected candidate will undergo a background check, including Livescan fingerprinting. The City of Glendale complies with state and federal obligations to provide reasonable accommodations for applicants and employees with disabilities. Applicants with special needs are encouraged to inform the Human Resources Department at least five days before the first examination to ensure reasonable accommodations can be arranged. The provisions of this bulletin do not constitute an express or implied contract. The City of Glendale offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental, vision, life, and long-term disability insurance. The above listed benefits apply to full-time, salaried positions only. Closing Date/Time: 10/4/2024 11:59 PM Pacific
Sep 24, 2024
Full Time
The Position OPEN EXAMINATION - ONE-YEAR PROBATIONARY PERIOD Classifications in this upper-management series perform communication functions including media relations, community engagement, community relations, and event coordination. Under general direction, this upper-management level position manages the day-to-day activities of the Community Development Department’s communication functions. Essential functions of the job include, but are not limited to, the following: Ensures Department services are provided with exceptional customer service and the highest level of ethical standards. Oversees internal and external communications, ensuring its message is consistent and engaging. Acts as the Department’s media representative and oversees the preparation of press releases. Manages and creates materials and services for organizational needs in the areas of marketing, communications, and public relations. Advises the internal divisions on communication and outreach strategies. During emergencies, coordinates response with emergency services and departmental representatives and handles media inquiries. Responsible for creating, implementing, and measuring the success of a comprehensive communications and public relations program that will enhance the City's image. Develops, coordinates, and oversees outreach campaigns, technical assistance, and resource materials to assist departments in the marketing, communications, and positioning of their activities. Stays informed of developments in the fields of marketing, communications, and public relations. Meets with community groups, individual groups, and civic organizations to identify and discuss community relations issues. Acts as a liaison to citizens, community groups, individual groups, and civic organizations in providing information and promoting a positive image of the City; responds to inquiries. Seeks regular input from the community on the quality of City programs and services. Maintains positive relationships with key stakeholders, including the media, residents, employees, executive team, elected officials, and the business community. Proactively works with and maintains relationships with the media and key stakeholders to address issues. Drives on City business as necessary. Assumes responsibility for ensuring the duties of the position are performed in a safe, efficient manner. Performs other related duties as assigned or as the situation requires. Manages the efforts of the communications and public relations functions and coordinates at the strategic level with City operations. Reviews and evaluates employees' job performance and recommends appropriate personnel action. Assists the Community Development Director with tasks as needed. Minimum Requirements Experience Six years of experience in marketing, communications, or public relations, two years of which must include experience working in a supervisory or management capacity. Education/Training Bachelor's Degree in Marketing, Communications, Public Relations, Journalism, English or a related field is required. License(s) / Certification(s) Valid Class C California driver's license is required. Knowledge, Skills & Abilities Knowledge of: Associated Press style guide. Correct English usage and journalistic styles appropriate for print and broadcast use. Emergency Management Communication. Methods of presenting and disseminating public information through various media, including newspapers, radio, television, website, and social media. Principles and practices of public administration, and public and community relations. Principles and techniques of effective social media. Principles and techniques of establishing and maintaining good relations with news media and other public groups. Principles, techniques, and practices of journalism, and graphic design to develop and disseminate promotional materials. Standard office procedures, and computer equipment and software applications. Skill in: Effectively communicating the City’s stance on programs and policies. Effectively preparing communications in disaster and emergency situations. Preparing illustrations, charts, graphs, and other visual aids for presentations. Public speaking, media relations, and marketing. Publishing professional written promotional materials; editing and proofreading with a high degree of accuracy. Speaking before groups of people and the media. Utilizing a variety of Microsoft Office software programs, including Outlook, Excel, and PowerPoint. Ability to: Provide exceptional customer service to all employees and vendors. Assess political environment and develop appropriate communication strategies. Coordinate and communicate timely information during emergencies and disasters. Communicate clearly and concisely, both orally and in writing. Compose, coordinate, and edit a variety of educational, informational, and promotional materials such as pamphlets, brochures, newsletters, and social media posts. Develop necessary skills from on-the-job training and meet standards of performance for the classification by the end of the probationary period. Maintain confidentiality. Model and practice the highest standards of ethical conduct. Organize, implement, and direct public communication activities and operations. Read, understand, apply, and effectively communicate City rules, regulations, and procedures. Strategize, develop, implement, and manage a comprehensive media, social media, public relations, and communications program. Work on concurrent assignments under tight time constraints; meet publication and distribution deadlines. Identify funding sources for large and complex planning and urban design initiatives. Other Characteristics Willingness to: Work necessary hours and times to accomplish goals, objectives and required tasks in a timely manner. Assume responsibility for maintaining a safe working environment. Exceptional Customer Service Policy The City of Glendale values quality customer service and takes pride in the exceptional service provided by every employee. As a part of the Glendale team, we are dedicated to delivering courteous, considerate, and personalized attention to our diverse community and to one another. Please click on the link to read the Exceptional Customer Service Policy . Note An equivalent combination of experience, education and/or training may substitute for the listed minimum requirements. Selection Process EVALUATION OF APPLICATION: Submitted Application will be reviewed to ensure applicants meet the minimum requirements. Only the most qualifying applicants will be invited to participate in the selection process. WRITTEN EXAM: (PASS/FAIL) To evaluate the candidate’s ability to be successful in this position. Exam will be relevant to the duties of this position. Approximately the top 12 scoring candidates who score the highest on the written exam will be invited to the further stages of the examination process. ORAL INTERVIEW: (Weight: 100%) To evaluate the applicant's experience, education, and general background for the position. Candidates must pass each exam with a minimum score of 70.00% in order to be placed on the eligible list. TIME AND PLACE OF THE EXAMINATION WILL BE ANNOUNCED. Evaluations will be based on the candidate's education and experience relevant to the position. Examinations will assess evaluate the candidate's education, experience, knowledge and skills related to the job. The City of Glendale reserves the right to modify the examination components or their weighting. If changes are necessary, candidates will be informed of the specific examination components and their weight before the examination is administered. The selected candidate will undergo a background check, including Livescan fingerprinting. The City of Glendale complies with state and federal obligations to provide reasonable accommodations for applicants and employees with disabilities. Applicants with special needs are encouraged to inform the Human Resources Department at least five days before the first examination to ensure reasonable accommodations can be arranged. The provisions of this bulletin do not constitute an express or implied contract. The City of Glendale offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental, vision, life, and long-term disability insurance. The above listed benefits apply to full-time, salaried positions only. Closing Date/Time: 10/4/2024 11:59 PM Pacific
Village of Estero, FL
9401 Corkscrew Palms Circle, Estero, FL, USA
Estero, Florida, is a charming and vibrant community located in Southwest Florida, nestled between Fort Myers and Naples. Known for its scenic beauty and relaxed lifestyle, Estero offers a perfect blend of suburban tranquility and convenient access to urban amenities. Home to more than 36,000 residents, the Village currently has approximately 17,751 households and 1,467 businesses within its roughly 30 square miles.
The Assistant Community Development Director is a new position, designed to be responsible for assisting the Director in oversight of the Department, providing staff support to the Planning, Zoning and Design Board, and overseeing special projects in the community. The Community Development Department provides a comprehensive range of services to the public and the development community including the review of development proposals; building permits; inspections; plan review; comprehensive planning; general zoning information; rezoning; compliance with Village codes and ordinances; and liaison work for the Village’s nine-member Planning, Zoning, and Design Review Board.
Sep 11, 2024
Full Time
Estero, Florida, is a charming and vibrant community located in Southwest Florida, nestled between Fort Myers and Naples. Known for its scenic beauty and relaxed lifestyle, Estero offers a perfect blend of suburban tranquility and convenient access to urban amenities. Home to more than 36,000 residents, the Village currently has approximately 17,751 households and 1,467 businesses within its roughly 30 square miles.
The Assistant Community Development Director is a new position, designed to be responsible for assisting the Director in oversight of the Department, providing staff support to the Planning, Zoning and Design Board, and overseeing special projects in the community. The Community Development Department provides a comprehensive range of services to the public and the development community including the review of development proposals; building permits; inspections; plan review; comprehensive planning; general zoning information; rezoning; compliance with Village codes and ordinances; and liaison work for the Village’s nine-member Planning, Zoning, and Design Review Board.
City of Concord, CA
Concord, California, United States
Job Characteristics ***OPEN & PROMOTIONAL JOB OPPORTUNITY*** COMMUNITY SERVICE OFFICER The City of Concord's Police Department is currently seeking customer-service oriented individuals who enjoy working in a highly productive yet fast-paced environment to serve as their next Community Service Officer. The Police Department: The members of the Concord Police Department are dedicated to providing the highest quality police services in order to enhance community safety, protect life and property, and reduce crime and the fear of crime. To do this, we pledge to develop a partnership with the community, lead a community commitment to resolve problems, and improve the safety and quality of life in our city. What you will be doing in this role: Community Service Officers are an integral part of the Police Department, performing various routine law enforcement-related tasks that do not require the authority of a sworn police officer, thus ensuring the availability of sworn police officers to conduct more critical patrol activities. This current opening in the Police Department is an excellent opportunity for a motivated individual seeking variety and challenge in an area of law enforcement which does not involve criminal enforcement activity such as making arrests or serving warrants. Community Service Officers have the opportunity to rotate amongst multiple program areas including the Community Service Desk, Administration, Property, and Traffic/Parking Enforcement. Duties may include answering multiple telephone lines and responding to a wide variety of questions from the public over the phone and in person; receiving, classifying, and recording complaints; issuing citations and towing vehicles; receiving and maintaining security of property seized as evidence; using various manuals and computer systems to access, input, and retrieve information in response to requests. We are looking for someone who: Can assess situations accurately, make quick decisions, and use sound judgement Has excellent oral and written communication skills and can establish rapport and trust with community members and other employees Can multi-task and quickly prioritize needs Can work both independently and in a collaborative team environment and take instruction well Is flexible and can adapt to any situation Has cultural sensitivity and situational awareness Embraces and embodies the City’s Mission, Vision and Values . What we offer: The City of Concord offers the opportunity to take part in a collaborative and exciting work experience, where you can grow in your career while working alongside the community to make Concord a city of the highest quality. The City is an employer that invests in its employees’ professional and personal development, values work-life balance, is dedicated to employee wellness and provides numerous benefit and retirement options, to include the following: Participation in CalPERS pension, tiered based on date of hire A variety of health care plans or a cash-in-lieu benefit of $200 a month if waiving coverage City-paid dental insurance; employee-paid vision insurance Vacation accruals starting at 10 days per year, 12 days sick leave per year, and 11 paid holidays per year Generous tuition reimbursement program 457 deferred compensation plan Flexible spending accounts (FSAs) for healthcare, dependent care and commuting costs Life and disability insurance A wellness program that offers yoga and fitness classes, annual health expos, health and nutrition education, as well as a variety of mental health resources *Salary is negotiable within the advertised range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found at www.cityofconcord.org. SELECTION PROCESS 1. Submit a completed City of Concord application and respond to the required supplemental questions online at www.cityofconcord.org/jobs. Only application materials submitted online during the filing period will be accepted. 2. All qualified applications and supplemental responses will be competitively evaluated, and only those candidates demonstrating the strongest qualifications for the position will be invited to participate in panel interview. If you are selected to participate in the panel interview and are unavailable, we regret that we will not be able to reschedule you. 3. Candidates that pass the panel interview will be placed on the hiring list, based on rank, for further consideration to fill the current regular vacancy, as well as others occurring during the life of the list, up to 12 months. Background Investigation: All appointments to this position are subject to a fingerprint check, polygraph and background investigation coordinated by the Concord Police Department. The following list describes some areas that are covered in the investigation: Your relatives, references, and acquaintances are asked to comment on your suitability for a career in law enforcement. The information supplied regarding your educational history is examined and verified. You must list a history of your residences. Your work history and experience are examined with regard to your dependability, relationships with fellow workers, trustworthiness, and general job performance. Military service records are subject to verification. The background investigation considers your management of personal finances (however, being in debt does not automatically disqualify you). Your criminal, driving, and insurance records are evaluated. Felony convictions will be grounds for disqualification from the selection process. If you have a history of recent or prolonged use of illegal controlled substances (i.e., Cocaine, Methamphetamine, Marijuana, etc.), you may be dismissed from the process. Deliberate misstatements or omissions can and often will result in your application being rejected, regardless of the nature or reason for the misstatements/omissions. In fact, the number one reason individuals fail and/or are disqualified during the background investigation is because they deliberately withhold or misrepresent job-relevant information. Applicants must be truthful in all phases of the process and promptly submit documentation when requested. Helpful tips when applying: It is important to carefully read the complete job bulletin before submitting your application so you are aware of all requirements of both the position and the process. When preparing your application, consider reviewing the job announcement and classification specification so that you may emphasize work experience relevant to the position for which you are applying. Job duties should be an accurate reflection of the work you completed. Copying and pasting from your job description is not recommended as there may be duties listed that you did not perform. Answer all required supplemental questions completely and honestly. The information you put in the supplemental questionnaire must also be verified in your work history so if you say you have certain experience in the questionnaire, make sure we can see it listed in your job history as well so we know where you performed those functions and for how long. Examples of duties include, but are not limited to In general, for all assignments: Operates computer keyboard to make entries, update, correct or access information on file; keeps a variety of detailed logs, files and reports specific to assigned areas. Utilizes police department data systems including the EZ-Writer, C.M.S. and e-mail.Compiles data from information on file.Monitors office supplies and maintains designated levels.May train and orient new employees or interns/cadets in the work unit; may schedule and oversee activities of assigned interns.May be rotated or assigned activities of other Community Service Officers and may be assigned activities of other personnel for relief purposes.May provide liaison between the department and local, State and Federal law enforcement agencies.Keeps current on law/regulations relating to assigned area.May respond to questions and concerns about assigned areas from the public and other departments or agencies.Builds and maintains positive working relationships with co-workers, City employees and the public using principals of good customer service.Promotes the City's Mission to make Concord a city of the highest quality by providing responsive, cost-effective, and innovative government services; understands and subscribes to the Vision and Values Statement adopted by the City. Community Service Desk Answers multiple telephone lines; responds to a wide variety of questions from the public in person and over the telephone; directs callers to appropriate location or party including outside agencies, admits authorized persons into the department and takes messages.Receives, classifies and records various complaints from the public.Monitors departmental security by television cameras.Releases towed or stored vehicles according to guidelines.Keeps abreast of current departmental press releases.Provides support with information retention as it relates to contacts and police reports received at the various community policing field offices. Equipment and Supplies Obtains, verifies and prioritizes supply requests from all divisions within the department; sends verified requests to Finance Department.Coordinates requests for large items with Budget Analyst.Maintains inventory control of all police equipment, including police vehicles, office supplies, forms and miscellaneous items.Coordinates maintenance of equipment and supplies; maintains DMV registration of all non-patrol police vehicles.Administers alarm ordinance for businesses; maintains records of alarms and responses; contacts and resolves problems with business owners. Property Receives and maintains security and control of all property seized as evidence or held for safekeeping; classifies items according to guidelines.Arranges for release to various authorized parties and disposal of property as authorized within established guidelines.May transport evidence to County lab facilities for appropriate testing.Ensures the timely and proper notification of owners.Maintains a clean and orderly property storage facility. Traffic Patrols streets in an assigned area to cite illegally parked vehicles and coordinates the citing and towing of abandoned, illegally parked and/or registered vehicles on private property and public streets.Informs public of status of activities associated with abandoned and illegally parked vehicles; mails registered letters to legal owners.Releases vehicles to owners according to guidelines.Operates and monitors a radio transmitter maintaining contact with supervisors and to inform departmental supervisors and dispatch centers of any circumstances requiring police or emergency assistance.Operates motor vehicle(s) with standard or automatic transmission including vans and three-wheeled vehicles.Checks on current license information; confiscates driver's license if it has been suspended or revoked.Coordinates disposition of vehicles according to guidelines. To view the full job description please go to www.governmentjobs.com /concord/classpecs Qualifications Knowledge and Abilities: Working knowledge of modern office procedures and practices, of correct punctuation, spelling and grammatical usage, together with a good vocabulary. Working knowledge of filing, indexing and cross-referencing methods and of effective public contact methods. Ability to prepare and maintain accurate records and reports; to make simple arithmetical calculations; to learn and effectively explain the policies and procedures pertaining to the work; to do both complex and routine clerical work; to work effectively under pressure and with frequent interruptions; to exercise good judgment in making decisions according to existing laws, regulations and policies; to understand and carry out oral and written instructions and to establish and maintain cooperative and effective relationships with those contacted in the course of work; to learn and effectively explain the policies and procedures pertaining to the work. Ability to act quickly in emergencies, to apply self-defense techniques, to complete State mandated training courses for specific assignments; to complete taser gun, pepper spray, and weaponless defense training, and to obtain first aid and cardiopulmonary resuscitation certificates. Education: Completion of the twelfth grade or the equivalent. Experience: Two years of related work experience, including public contact and preferably including experience in a law enforcement or related agency. Other A California Driver's License and a satisfactory driving record as a condition of initial and continued employment. This position also requires a full background investigation. For certain assignments, a related POST approved course is desirable. EEO/ADA: The City of Concord is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. If you have a disability and require accommodations in the testing process, please contact Human Resources at 925-671-3308 or hrdept@cityofconcord.org prior to the final filing date. The City of Concord takes pride in offering a generous benefits program that provides flexibility for the diverse and changing needs of our qualifying employees. For a complete overview, click here . Below is a brief listing of what the City offers: Dental & Vision Insurance Employee Assistance Program Health Insurance Holidays Life Insurance Pre-tax Savings Benefits Retiree Medical (3 levels based on date of hire) Retirement Program Short-term Disability*and Long-term Disability Social Security/Medicare Vacation & Sick Leave *Not available for sworn personnel. Closing Date/Time: 9/30/2024 11:59 PM Pacific
Aug 31, 2024
Full Time
Job Characteristics ***OPEN & PROMOTIONAL JOB OPPORTUNITY*** COMMUNITY SERVICE OFFICER The City of Concord's Police Department is currently seeking customer-service oriented individuals who enjoy working in a highly productive yet fast-paced environment to serve as their next Community Service Officer. The Police Department: The members of the Concord Police Department are dedicated to providing the highest quality police services in order to enhance community safety, protect life and property, and reduce crime and the fear of crime. To do this, we pledge to develop a partnership with the community, lead a community commitment to resolve problems, and improve the safety and quality of life in our city. What you will be doing in this role: Community Service Officers are an integral part of the Police Department, performing various routine law enforcement-related tasks that do not require the authority of a sworn police officer, thus ensuring the availability of sworn police officers to conduct more critical patrol activities. This current opening in the Police Department is an excellent opportunity for a motivated individual seeking variety and challenge in an area of law enforcement which does not involve criminal enforcement activity such as making arrests or serving warrants. Community Service Officers have the opportunity to rotate amongst multiple program areas including the Community Service Desk, Administration, Property, and Traffic/Parking Enforcement. Duties may include answering multiple telephone lines and responding to a wide variety of questions from the public over the phone and in person; receiving, classifying, and recording complaints; issuing citations and towing vehicles; receiving and maintaining security of property seized as evidence; using various manuals and computer systems to access, input, and retrieve information in response to requests. We are looking for someone who: Can assess situations accurately, make quick decisions, and use sound judgement Has excellent oral and written communication skills and can establish rapport and trust with community members and other employees Can multi-task and quickly prioritize needs Can work both independently and in a collaborative team environment and take instruction well Is flexible and can adapt to any situation Has cultural sensitivity and situational awareness Embraces and embodies the City’s Mission, Vision and Values . What we offer: The City of Concord offers the opportunity to take part in a collaborative and exciting work experience, where you can grow in your career while working alongside the community to make Concord a city of the highest quality. The City is an employer that invests in its employees’ professional and personal development, values work-life balance, is dedicated to employee wellness and provides numerous benefit and retirement options, to include the following: Participation in CalPERS pension, tiered based on date of hire A variety of health care plans or a cash-in-lieu benefit of $200 a month if waiving coverage City-paid dental insurance; employee-paid vision insurance Vacation accruals starting at 10 days per year, 12 days sick leave per year, and 11 paid holidays per year Generous tuition reimbursement program 457 deferred compensation plan Flexible spending accounts (FSAs) for healthcare, dependent care and commuting costs Life and disability insurance A wellness program that offers yoga and fitness classes, annual health expos, health and nutrition education, as well as a variety of mental health resources *Salary is negotiable within the advertised range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found at www.cityofconcord.org. SELECTION PROCESS 1. Submit a completed City of Concord application and respond to the required supplemental questions online at www.cityofconcord.org/jobs. Only application materials submitted online during the filing period will be accepted. 2. All qualified applications and supplemental responses will be competitively evaluated, and only those candidates demonstrating the strongest qualifications for the position will be invited to participate in panel interview. If you are selected to participate in the panel interview and are unavailable, we regret that we will not be able to reschedule you. 3. Candidates that pass the panel interview will be placed on the hiring list, based on rank, for further consideration to fill the current regular vacancy, as well as others occurring during the life of the list, up to 12 months. Background Investigation: All appointments to this position are subject to a fingerprint check, polygraph and background investigation coordinated by the Concord Police Department. The following list describes some areas that are covered in the investigation: Your relatives, references, and acquaintances are asked to comment on your suitability for a career in law enforcement. The information supplied regarding your educational history is examined and verified. You must list a history of your residences. Your work history and experience are examined with regard to your dependability, relationships with fellow workers, trustworthiness, and general job performance. Military service records are subject to verification. The background investigation considers your management of personal finances (however, being in debt does not automatically disqualify you). Your criminal, driving, and insurance records are evaluated. Felony convictions will be grounds for disqualification from the selection process. If you have a history of recent or prolonged use of illegal controlled substances (i.e., Cocaine, Methamphetamine, Marijuana, etc.), you may be dismissed from the process. Deliberate misstatements or omissions can and often will result in your application being rejected, regardless of the nature or reason for the misstatements/omissions. In fact, the number one reason individuals fail and/or are disqualified during the background investigation is because they deliberately withhold or misrepresent job-relevant information. Applicants must be truthful in all phases of the process and promptly submit documentation when requested. Helpful tips when applying: It is important to carefully read the complete job bulletin before submitting your application so you are aware of all requirements of both the position and the process. When preparing your application, consider reviewing the job announcement and classification specification so that you may emphasize work experience relevant to the position for which you are applying. Job duties should be an accurate reflection of the work you completed. Copying and pasting from your job description is not recommended as there may be duties listed that you did not perform. Answer all required supplemental questions completely and honestly. The information you put in the supplemental questionnaire must also be verified in your work history so if you say you have certain experience in the questionnaire, make sure we can see it listed in your job history as well so we know where you performed those functions and for how long. Examples of duties include, but are not limited to In general, for all assignments: Operates computer keyboard to make entries, update, correct or access information on file; keeps a variety of detailed logs, files and reports specific to assigned areas. Utilizes police department data systems including the EZ-Writer, C.M.S. and e-mail.Compiles data from information on file.Monitors office supplies and maintains designated levels.May train and orient new employees or interns/cadets in the work unit; may schedule and oversee activities of assigned interns.May be rotated or assigned activities of other Community Service Officers and may be assigned activities of other personnel for relief purposes.May provide liaison between the department and local, State and Federal law enforcement agencies.Keeps current on law/regulations relating to assigned area.May respond to questions and concerns about assigned areas from the public and other departments or agencies.Builds and maintains positive working relationships with co-workers, City employees and the public using principals of good customer service.Promotes the City's Mission to make Concord a city of the highest quality by providing responsive, cost-effective, and innovative government services; understands and subscribes to the Vision and Values Statement adopted by the City. Community Service Desk Answers multiple telephone lines; responds to a wide variety of questions from the public in person and over the telephone; directs callers to appropriate location or party including outside agencies, admits authorized persons into the department and takes messages.Receives, classifies and records various complaints from the public.Monitors departmental security by television cameras.Releases towed or stored vehicles according to guidelines.Keeps abreast of current departmental press releases.Provides support with information retention as it relates to contacts and police reports received at the various community policing field offices. Equipment and Supplies Obtains, verifies and prioritizes supply requests from all divisions within the department; sends verified requests to Finance Department.Coordinates requests for large items with Budget Analyst.Maintains inventory control of all police equipment, including police vehicles, office supplies, forms and miscellaneous items.Coordinates maintenance of equipment and supplies; maintains DMV registration of all non-patrol police vehicles.Administers alarm ordinance for businesses; maintains records of alarms and responses; contacts and resolves problems with business owners. Property Receives and maintains security and control of all property seized as evidence or held for safekeeping; classifies items according to guidelines.Arranges for release to various authorized parties and disposal of property as authorized within established guidelines.May transport evidence to County lab facilities for appropriate testing.Ensures the timely and proper notification of owners.Maintains a clean and orderly property storage facility. Traffic Patrols streets in an assigned area to cite illegally parked vehicles and coordinates the citing and towing of abandoned, illegally parked and/or registered vehicles on private property and public streets.Informs public of status of activities associated with abandoned and illegally parked vehicles; mails registered letters to legal owners.Releases vehicles to owners according to guidelines.Operates and monitors a radio transmitter maintaining contact with supervisors and to inform departmental supervisors and dispatch centers of any circumstances requiring police or emergency assistance.Operates motor vehicle(s) with standard or automatic transmission including vans and three-wheeled vehicles.Checks on current license information; confiscates driver's license if it has been suspended or revoked.Coordinates disposition of vehicles according to guidelines. To view the full job description please go to www.governmentjobs.com /concord/classpecs Qualifications Knowledge and Abilities: Working knowledge of modern office procedures and practices, of correct punctuation, spelling and grammatical usage, together with a good vocabulary. Working knowledge of filing, indexing and cross-referencing methods and of effective public contact methods. Ability to prepare and maintain accurate records and reports; to make simple arithmetical calculations; to learn and effectively explain the policies and procedures pertaining to the work; to do both complex and routine clerical work; to work effectively under pressure and with frequent interruptions; to exercise good judgment in making decisions according to existing laws, regulations and policies; to understand and carry out oral and written instructions and to establish and maintain cooperative and effective relationships with those contacted in the course of work; to learn and effectively explain the policies and procedures pertaining to the work. Ability to act quickly in emergencies, to apply self-defense techniques, to complete State mandated training courses for specific assignments; to complete taser gun, pepper spray, and weaponless defense training, and to obtain first aid and cardiopulmonary resuscitation certificates. Education: Completion of the twelfth grade or the equivalent. Experience: Two years of related work experience, including public contact and preferably including experience in a law enforcement or related agency. Other A California Driver's License and a satisfactory driving record as a condition of initial and continued employment. This position also requires a full background investigation. For certain assignments, a related POST approved course is desirable. EEO/ADA: The City of Concord is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. If you have a disability and require accommodations in the testing process, please contact Human Resources at 925-671-3308 or hrdept@cityofconcord.org prior to the final filing date. The City of Concord takes pride in offering a generous benefits program that provides flexibility for the diverse and changing needs of our qualifying employees. For a complete overview, click here . Below is a brief listing of what the City offers: Dental & Vision Insurance Employee Assistance Program Health Insurance Holidays Life Insurance Pre-tax Savings Benefits Retiree Medical (3 levels based on date of hire) Retirement Program Short-term Disability*and Long-term Disability Social Security/Medicare Vacation & Sick Leave *Not available for sworn personnel. Closing Date/Time: 9/30/2024 11:59 PM Pacific
City of Portland, Oregon
Portland, Oregon, United States
The Position Open Until Filled! Apply Here: https://app.smartsheet.com/b/form/e514bf36ddb4487caa9682674c79f44a Are you looking for a space where your passion, knowledge, and skills will contribute to a more just society? Do you envision your city as one that advances racial justice and leads with equity to provide a clean energy future for frontline communities? The Portland Clean Energy Community Benefits Fund (PCEF) Committee is seeking leaders like you. With your help, we can ensure the most impacted Portlanders are prepared for a changing climate as we move toward our goal of net zero carbon emissions by 2050. Overview The Portland Clean Energy Community Benefits Fund (PCEF) is responsible for investing in community-led and community-inspired projects that reduce carbon emissions in ways that advance racial and social justice. PCEF provides grants and contracts to nonprofit, government, and for-profit entities for projects focused on clean energy, transportation decarbonization, green infrastructure, regenerative agriculture, and green job training. PCEF prioritizes benefits to low-income people, communities of color, and other communities on the frontlines of climate change. In its most recent round of funding in July 2022, PCEF awarded over $107 million for projects focused on clean energy, transportation decarbonization, green infrastructure, regenerative agriculture, and green job training. Following program structural changes adopted by Portland City Council in October 2022 , PCEF now allocates funds according to 5-year climate investment plans. The program is expected to distribute over $750 million through community responsive grants and strategic programs described in its inaugural Climate Investment Plan (CIP) , approved by Portland City Council in September 2023. The PCEF Committee, a nine-member volunteer body, is an integral part of the PCEF program and is responsible for: Recommending, updating, and amending climate investment plans to Portland City Council, Evaluating the effectiveness of the program in achieving its goals, and Optionally participating in subcommittees, grant application review panels, etc. Mission Objectives It is important for people who are interested in serving on the Committee to understand and support the PCEF program’s purpose and objectives: The purpose of the PCEF program is to provide a consistent long-term funding source and oversight structure to invest in climate action projects that support social, economic, and environmental benefits for all Portlanders, including the development of a diverse and well-trained workforce and contractor pool to perform work that reduces or sequesters greenhouse gases. The Committee’s Guiding Principles describe the values by which the PCEF program is administered: justice driven, accountable, community powered, and focused on climate action with multiple benefits. More information about the Guiding Principles can be found here . Total number of advisory seats: 9 Number of seats available : 4 To Qualify To be eligible for the advisory committee, members must live, work, go to school or worship in the City of Portland . Who we are looking for The PCEF Committee is committed to ensuring that Portland's diverse communities see themselves on the Committee. Committee members must have a demonstrated commitment to addressing climate change and empowering historically disadvantaged groups. In this recruitment opportunity, the Committee specifically seeks community members with significant demonstrated experience in one of the following fields: Regenerative agriculture, green infrastructure and greenhouse gas sequestration; Transportation decarbonization; and Financing tools that help make renewable energy and energy efficiency available to a broader spectrum of the public. Interested parties who meet the above qualification and are interested in serving the community by advancing equitable investments in climate action - we invite your application! Time commitment The Committee generally meets every other month for two to three hours each meeting with smaller briefing opportunities between meetings. Meetings are currently either online or hybrid with both in-person and virtual attendance options. Committee members are expected to set aside time to correspond and review materials in between meetings. Members are appointed to four-year terms, and may serve no more than eight consecutive years . Members may receive a stipend of $500 per year for the duration of their service. We remove barriers Let us know if there are barriers to your participation. Dinner will be provided at evening in-person meetings. Childcare and/or transportation cost reimbursements are available if you need those to participate fully. Volunteer ethics People who join this committee will become “public officials,” which means that while you serve you must behave fairly and ethically. We will provide training on this once you are accepted. Part of following Public Officials Ethics laws means you must tell the group when you or a relative may financially benefit (or avoid fees) by your recommendations. This is called a “conflict of interest.” If you tell us about potential conflicts of interest that does not mean you cannot serve, in fact, many committees have potential members with conflicts of interest. We appreciate your ethical inclusion of possible conflicts of interest on the form included in the application. The Recruitment Process Applications will be accepted until vacant positions are filled! Apply Here : https://app.smartsheet.com/b/form/e514bf36ddb4487caa9682674c79f44a To talk with someone about this opportunity or to receive assistance completing the application, please contact the PCEF Committee staff liaison at rachel.gilmore@portlandoregon.gov or 971-421-3612. Voluntary & confidential demographic information The City of Portland is committed to diversity, inclusion, and equity. Completing the demographic information on the application is voluntary, but we encourage you to provide that information. The City uses this information to help ensure that advisory body appointments represent a broad cross-section of community. Your information will not be used during the recruitment nor the selection process. State and federal law prohibit use of this information to discriminate against you. Please send questions to: AdvisoryBodies@Portlandoregon.gov General questions For general questions about the Advisory Bodies program, the volunteer recruitment process, or other upcoming advisory body opportunities please send an email to AdvisoryBodies@Portlandoregon.gov . We encourage you to apply We welcome you to browse our website to learn more about the bureau and the PCEF program . Do you have questions or need more information? Contact rachel.gilmore@portlandoregon.gov or 971-421-3612 Additional Information Volunteer Meeting Location Currently, many volunteer positions are being performed remotely due to COVID-19. In the future, current volunteer opportunities could: 1) remain remote, 2) become a mix of remote and meet onsite, 3) revert to meet a city work location. As the social distance situation evolves, the exact location of the volunteer activities may change based upon leadership direction and approval. Terms As the City of Portland shifts to a new government structure, advisory bodies may undergo updates and changes. If applying for a vacant position on this advisory group, please note that the term may be shorter than what is listed elsewhere in this recruitment post. City of Portland volunteers are unpaid; therefore, employment benefits are not available. Closing Date/Time: 12/31/2099 11:59 PM Pacific
Aug 13, 2024
The Position Open Until Filled! Apply Here: https://app.smartsheet.com/b/form/e514bf36ddb4487caa9682674c79f44a Are you looking for a space where your passion, knowledge, and skills will contribute to a more just society? Do you envision your city as one that advances racial justice and leads with equity to provide a clean energy future for frontline communities? The Portland Clean Energy Community Benefits Fund (PCEF) Committee is seeking leaders like you. With your help, we can ensure the most impacted Portlanders are prepared for a changing climate as we move toward our goal of net zero carbon emissions by 2050. Overview The Portland Clean Energy Community Benefits Fund (PCEF) is responsible for investing in community-led and community-inspired projects that reduce carbon emissions in ways that advance racial and social justice. PCEF provides grants and contracts to nonprofit, government, and for-profit entities for projects focused on clean energy, transportation decarbonization, green infrastructure, regenerative agriculture, and green job training. PCEF prioritizes benefits to low-income people, communities of color, and other communities on the frontlines of climate change. In its most recent round of funding in July 2022, PCEF awarded over $107 million for projects focused on clean energy, transportation decarbonization, green infrastructure, regenerative agriculture, and green job training. Following program structural changes adopted by Portland City Council in October 2022 , PCEF now allocates funds according to 5-year climate investment plans. The program is expected to distribute over $750 million through community responsive grants and strategic programs described in its inaugural Climate Investment Plan (CIP) , approved by Portland City Council in September 2023. The PCEF Committee, a nine-member volunteer body, is an integral part of the PCEF program and is responsible for: Recommending, updating, and amending climate investment plans to Portland City Council, Evaluating the effectiveness of the program in achieving its goals, and Optionally participating in subcommittees, grant application review panels, etc. Mission Objectives It is important for people who are interested in serving on the Committee to understand and support the PCEF program’s purpose and objectives: The purpose of the PCEF program is to provide a consistent long-term funding source and oversight structure to invest in climate action projects that support social, economic, and environmental benefits for all Portlanders, including the development of a diverse and well-trained workforce and contractor pool to perform work that reduces or sequesters greenhouse gases. The Committee’s Guiding Principles describe the values by which the PCEF program is administered: justice driven, accountable, community powered, and focused on climate action with multiple benefits. More information about the Guiding Principles can be found here . Total number of advisory seats: 9 Number of seats available : 4 To Qualify To be eligible for the advisory committee, members must live, work, go to school or worship in the City of Portland . Who we are looking for The PCEF Committee is committed to ensuring that Portland's diverse communities see themselves on the Committee. Committee members must have a demonstrated commitment to addressing climate change and empowering historically disadvantaged groups. In this recruitment opportunity, the Committee specifically seeks community members with significant demonstrated experience in one of the following fields: Regenerative agriculture, green infrastructure and greenhouse gas sequestration; Transportation decarbonization; and Financing tools that help make renewable energy and energy efficiency available to a broader spectrum of the public. Interested parties who meet the above qualification and are interested in serving the community by advancing equitable investments in climate action - we invite your application! Time commitment The Committee generally meets every other month for two to three hours each meeting with smaller briefing opportunities between meetings. Meetings are currently either online or hybrid with both in-person and virtual attendance options. Committee members are expected to set aside time to correspond and review materials in between meetings. Members are appointed to four-year terms, and may serve no more than eight consecutive years . Members may receive a stipend of $500 per year for the duration of their service. We remove barriers Let us know if there are barriers to your participation. Dinner will be provided at evening in-person meetings. Childcare and/or transportation cost reimbursements are available if you need those to participate fully. Volunteer ethics People who join this committee will become “public officials,” which means that while you serve you must behave fairly and ethically. We will provide training on this once you are accepted. Part of following Public Officials Ethics laws means you must tell the group when you or a relative may financially benefit (or avoid fees) by your recommendations. This is called a “conflict of interest.” If you tell us about potential conflicts of interest that does not mean you cannot serve, in fact, many committees have potential members with conflicts of interest. We appreciate your ethical inclusion of possible conflicts of interest on the form included in the application. The Recruitment Process Applications will be accepted until vacant positions are filled! Apply Here : https://app.smartsheet.com/b/form/e514bf36ddb4487caa9682674c79f44a To talk with someone about this opportunity or to receive assistance completing the application, please contact the PCEF Committee staff liaison at rachel.gilmore@portlandoregon.gov or 971-421-3612. Voluntary & confidential demographic information The City of Portland is committed to diversity, inclusion, and equity. Completing the demographic information on the application is voluntary, but we encourage you to provide that information. The City uses this information to help ensure that advisory body appointments represent a broad cross-section of community. Your information will not be used during the recruitment nor the selection process. State and federal law prohibit use of this information to discriminate against you. Please send questions to: AdvisoryBodies@Portlandoregon.gov General questions For general questions about the Advisory Bodies program, the volunteer recruitment process, or other upcoming advisory body opportunities please send an email to AdvisoryBodies@Portlandoregon.gov . We encourage you to apply We welcome you to browse our website to learn more about the bureau and the PCEF program . Do you have questions or need more information? Contact rachel.gilmore@portlandoregon.gov or 971-421-3612 Additional Information Volunteer Meeting Location Currently, many volunteer positions are being performed remotely due to COVID-19. In the future, current volunteer opportunities could: 1) remain remote, 2) become a mix of remote and meet onsite, 3) revert to meet a city work location. As the social distance situation evolves, the exact location of the volunteer activities may change based upon leadership direction and approval. Terms As the City of Portland shifts to a new government structure, advisory bodies may undergo updates and changes. If applying for a vacant position on this advisory group, please note that the term may be shorter than what is listed elsewhere in this recruitment post. City of Portland volunteers are unpaid; therefore, employment benefits are not available. Closing Date/Time: 12/31/2099 11:59 PM Pacific
SUMMARY PURPOSE OF POSITION The Manager II, Program Management will lead, plan, direct, and manage the activities and operations of Business Development initiatives and programs for the Authority. These initiatives are primarily the Small Business Enterprise (SBE), Mentor/Protégé, Labor Compliance, and Disadvantaged Business Enterprise (DBE) programs. TO APPLY: This is a continuous recruitment, with the first review of applications beginning June 27 , 2024 . Interested applicants are encouraged to apply immediately. DISTINGUISHING CHARACTERISTICS This is the senior level of the Manager series. At this level, incumbents typically independently represent the organization; serve as a subject matter expert who possesses highly specialized knowledge, skills, abilities, and experience; are responsible for a specialty program area that has a major impact on the organization. SUPERVISION EXERCISED AND RECEIVED Receive general oversight from the Chief Financial Officer and the CEO. Responsible for supervising and monitoring performance of consultants assigned to perform staff augmentation duties. ESSENTIAL DUTIES AND RESPONSIBILITIES The duties listed below are intended to describe the general nature and level of work being performed and are not to be interpreted as an exhaustive list of responsibilities. Under the leadership of the Chief Financial Officer and CEO, this position is responsible for the following: Manage, administer, monitor, and evaluate the DBE, SBE, Labor Compliance, and Mentor/Protégé programs to ensure that they are consistent with federal, state, and local regulations. Serve as a subject matter expert on Metrolink’s business development programs and provide consultation and analyses/recommendations on related issues. Initiate and manage the development and on-going monitoring of Metrolink’s Mentor/Protégé Program. Provide oversight and monitoring of contractors/consultants assigned to provide technical assistance and support to business development programs, projects, initiatives, and activities with an emphasis on Metrolink’s DBE, SBE and Labor Compliance programs. Collaborate with Metrolink staff, consultants, contractors, and representatives of other agencies to identify program compliance needs and develop solutions. Serve as Metrolink’s resource for business development initiatives with firms, employees, transportation-related organizations, and various community and business groups; prepares and presents oral and written reports, correspondence, and statistical analyses. Participate in bid and procurement processes, including reviewing contract specifications to identify potential contracting opportunities for DBEs and small businesses. Partner with the Contracts and Procurement to develop and maintain a directory of certified DBEs and small businesses. Develop, administer, evaluate, and communicate program policies and procedures. Develop and manage outreach programs in support of Metrolink’s business development initiatives. Perform program responsibilities, including work planning, budgeting, monitoring expenditures, and responding to program responsibilities. Oversee project management activities including, but not limited to, task identification, work effort estimates, work schedules and tracking. Conduct research, formulate recommendations, and prepare reports for presentation to Board of Directors, management, committees, and outside agencies. Perform other related duties as assigned. MINIMUM REQUIREMENTS TO PERFORM ESSENTIAL JOB FUNCTIONS Education and Experience Bachelor’s Degree in a related field. A minimum of six (6) years of experience in procurement, contract compliance, contract management, regulatory compliance, or program administration, including experience in planning, organizing, and administering small business development programs. A minimum of four (4) years program management or supervisory experience in the Disadvantaged Business Enterprise (DBE) area at the federal or state level, or as a recipient of federal funds having a DBE program. A combination of training, education and or experience that provides the required knowledge, skills and abilities may be considered when determining minimum qualifications. Advanced relevant coursework may also substitute for a portion of required experience. Valid Class C Driver's License with a satisfactory driving record of no more than three moving violations and no DUI's within the last three years. Preferred Qualifications Experience conducting strategic small business outreach. Experience managing a team, setting goals and presentations. Experience participating in public agency procurement and contracting processes. Six Sigma trained or certified. Knowledge, Skills, and Abilities Knowledge of : Principles and practices of federal, state, and local legislation and requirements relating to government procurement processes and civil rights programs. DBE program development, reporting and goal setting methodologies for all programs. Basic principles and practices of DBE programs. Principles and practices of financial and statistical analysis as it relates to public transportation. Basic methods and techniques used in conducting research and analyzing data. Basic investigative techniques and complaint resolution. Pertinent federal, state, and local laws, codes and regulations related to public transportation. Modern office procedures, methods, and computer equipment. Principles of business letter writing and report preparation. English usage, spelling, grammar, and punctuation. Microsoft applications (Word, Excel, Outlook, PowerPoint, Teams). Skilled in : Using ERP system (e.g., Oracle) applications, tools, and integrations. Using database tools (e.g., SQL, PL/SQL). Using diversity reporting systems or tools. Ability to : Work independently in the absence of supervision. Communicate clearly and concisely, both orally and in writing. Understand and follow oral and written instructions. Prepare clear and concise administrative and financial reports. Plan, organize, prioritize, coordinate, multi-task, meet deadlines and give attention to detail. Establish and maintain effective working relationships. Collaborate with internal and external customers and agencies to attain goals and objectives. Model appropriate, professional conduct and maintain appropriate confidentiality of sensitive information. Operate modern office equipment including computers and office automation software. Analyze and solve problems. Manage and organize time and materials. PHYSICAL REQUIREMENTS Transition between a stationary position at a desk or work location and move about Metrolink facilities or other work site locations. Operate tools to perform the duties of the position, such as computers and office equipment. Transport equipment or boxes up to 25lbs. Exchange ideas by means of communication. Balance, ascend/descend, climb, kneel, stoop, bend, crouch, or crawl within assigned working conditions and or locations. Working Conditions Position requires work in a normal office environment with little exposure to excessive noise, dust, or temperature. Work may also be conducted in outdoor environments, at construction sites, Railroad Track and Right-of-Way environments, and warehouse environments, with possible exposure to loud noises (85+ decibels, such as heavy trucks, construction, etc.). SUPPLEMENTAL INFORMATION Selection Process: Following a review of resumes and/or applications, the most highly qualified candidates will be invited to continue in the selection process. Eligible applicants will be notified of the exact time and place of assessments and interview. Candidates will be interviewed to determine their relative knowledge, skills and ability in job related areas. Offers of employment may be contingent upon successful completion of a reference check, including degree verification and criminal records check provided through SCRRA. Internal Candidates: Employees with active discipline as defined in the HR Policy No. 5.3 Positive Discipline Program and/or with performance that does not meet the standard for "meets expectations" as defined in the Performance Planning and Appraisal Process may be precluded from consideration and placement in the position. Southern California Regional Rail Authority is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the SCRRA will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. MEDICAL: SCRRA offers a choice of twelve (12) health plan options provided through the California Public Employees' Retirement System (CalPERS). You may choose from up to ten (10) Health Maintenance Organization (HMO) plans and two (2) Preferred Provider Organization (PPO) plans. Some health plans are only available in certain counties and/or zip codes. You contribute 12.5 percent of the plan premium for coverage of you and your eligible dependents. You may waive coverage if you are covered under another group health plan; you must provide proof. Once you waive coverage, you will only be allowed to enroll during Open Enrollment or within 60 days from the date on which your other coverage is no longer available (proof is required). If you elect to waive coverage, you will receive $300.00 per month taxable earnings, paid in two installments of $150 each on the first two paychecks of the month. A retiree or an employee who is a spouse, child, or any other eligible dependent of another SCRRA employee is not eligible for the opt out/cash in lieu credit if he/she is covered under a SCRRA health plan. Eligibility begins the first of the month following hire date or qualifying event. DENTAL: SCRRA offers two dental options provided by Delta Dental. Under the DeltaCare (HMO) program, you must select a contract dentist within their network to perform your dental services. If you require treatment from a specialist, your contract dentist will handle the referral. Many services are covered at no cost to you. A co-payment applies for other services. The Delta Dental PPO plan allows you to visit a dentist of your choice, change dentists at any time, go to a dental specialist of your choice, receive dental care anywhere in the world, and save on out-of-pocket expenses when you visit a PPO network dental office. SCRRA pays the full premium for coverage of you and your eligible dependents under both plans. Eligibility begins the first of the month following hire date or qualifying event. VISION: SCRRA offers two (2) vision plans through Vision Service Plan (VSP), providing coverage for eye examinations, prescription eyewear and contact lenses through network providers. You have the option of seeing out-of-network providers, but full reimbursement is not guaranteed. VSP has contracted with many laser surgery facilities and doctors, offering you a discount on PRK and LASIK surgeries. If you enroll in the VSP Basic Plan, SCRRA pays the full premium for coverage of you and your eligible dependents. If you enroll in the VSP Buy-up Plan, which offers enhanced vision benefits, you pay the difference between the cost of the Basic Plan and the Buy-up Plan. Eligibility begins the first of the month following hire date or qualifying event. FLEXIBLE SPENDING ACCOUNTS: Flexible Spending Accounts (FSA) allow for the deferral of pre-tax dollars to be used for reimbursement of eligible medical and dependent care expenses. You can set aside up to $3,050 for health care expenses and $5,000 per family for dependent care expenses annually. Eligibility begins the first of the month following hire date or a qualifying event. GROUP TERM LIFE INSURANCE: SCRRA provides for an amount equal to one (1) time your annual salary, rounded to the nearest $1,000, to a maximum of $200,000. Your life insurance benefit will reduce to 65% at age 65 and 55% at age 70. IRS regulations require that the portion of Group Term Life (“G.T.L.”) insurance benefits provided to you by SCRRA, which exceeds $50,000, be added to your Federal, State, and Medicare taxable earnings for W-2 reporting. This amount is reflected on your pay statements each pay period in the “Other Benefits and Information” section. In addition, SCRRA offers a voluntary plan, which may be purchased in increments of $10,000 to a maximum of $100,000 without evidence of insurability (initial enrollment period only) and up to 5 times your salary to a maximum of $500,000 with evidence of insurability. Dependent life options are also available. The voluntary plan is portable; you may retain it if you leave SCRRA and pay the premium. Eligibility begins the first of the month following hire date or qualifying event. ACCIDENTAL DEATH & DISMEMBERMENT: SCRRA provides for an amount equal to one (1) time your annual salary, rounded to the nearest $1,000, up to a maximum of $200,000. Your AD&D insurance benefit will reduce to 65% at age 65 and 55% at age 70. In addition, SCRRA offers a voluntary plan, which may be purchased in increments of $10,000, subject to a maximum of the lesser of 5 times your annual salary or $500,000. Dependent AD&D options are also available. Eligibility begins the first of the month following hire date or qualifying event. SHORT TERM DISABILITY: You are covered under the California State Disability Insurance (SDI) Program. Your maximum benefit amount is 52 times your weekly benefit amount or the total wages subject to SDI tax paid in your base period, whichever is less. Employees pay a mandatory contribution, through payroll deductions, for coverage under the SDI program. The contribution rate for 2023 is 0.9 percent of earnings. The SDI taxable wage limit is $153,164, with a maximum withholding of $1,378.48 per employee for calendar year 2023. LONG TERM DISABILITY : SCRRA provides for income replacement of 60 percent of monthly earnings subject to a maximum benefit of $7,500 per month up to age 65. To qualify, you must be on disability for 90 days. (Note: there is a pre-existing condition clause in this program.) Eligibility begins the first of the month following hire date or qualifying event. VOLUNTARY BENEFITS: SCRRA offers the following employee-paid voluntary benefits, provided by Aflac: Group Accident Insurance helps pay for out-of-pocket costs that arise from covered accidents, such as fractures, dislocations, and lacerations. Group Critical Illness Insurance helps pay for the expected and unexpected expenses that arise from diagnosis of a covered critical illness, such as cancer (internal or invasive), heart attack, stroke, end-stage renal failure or a major organ transplant. Group Hospital Indemnity Insurance helps pay for the out-of-pocket costs associated with a hospital stay, including benefits for hospital confinement, hospital admission, hospital intensive care and intermediate intensive care step-down unit. Group Short-Term Disability Insurance pays a monthly benefit directly to an employee who is off work due to an injury or illness for up to three (3) months after a seven (7) day waiting period. Eligibility begins the first of the month following hire date or qualifying event. 9/80 ALTERNATIVE WORK SCHEDULE: SCRRA offers a 9/80 Alternative Work Schedule (AWS). During a 10-day work period, you work eight 9-hour days, one 8-hour day and have one day off. Your day off can be Monday, Wednesday, or Friday. Approval from your supervisor, chief and HR is required to participate in the 9/80 AWS program. TELECOMMUTING SCHEDULE: SCRRA offers employees the option to telecommute up to two (2) days per week. At the CEO’s discretion, the maximum number of days per week may be increased due to a natural disaster, pandemic, civil unrest, federal/state/local stay-at-home order, or other special circumstances. Approval from your supervisor, chief and HR is required to participate in the telecommuting program. Employees on a 9/80 schedule cannot telecommute. HOLIDAYS: SCRRA observes twelve (12) holidays a year: New Year's Day, Martin Luther King Day, President’s Day, Cesar Chavez Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, Day after Thanksgiving, and Christmas Day. PAID TIME OFF (PTO): SCRRA provides employees with Paid Time Off (PTO) for vacations, illnesses, injuries, medical/dental appointments, religious holidays, personal business, and emergencies as follows: 0-4 years of service - 25 days 5-6 years of service - 30 days 7th year of service - 32 days 8th year of service - 33 days 9th year of service - 34 days 10-14 years of service - 35 days 15-19 years of service - 38 days 20 or more years - 42 days At the CEO’s discretion, prior service at a public transportation or public agency, or rail transportation company may be counted towards an employee’s total service years to increase the employee’s PTO accrual rate. To be considered, Human Resources requires that a written request along with verification and confirmation of the years of service be provided prior to the start of employment with SCRRA. Human Resources will provide the final determination on behalf of the CEO. EMPLOYEE ASSISTANCE PROGRAM (EAP): SCRRA offers you and your immediate and dependent family members confidential counseling 24 hours a day, 7 days a week for family, personal, work-related and substance abuse issues through the EAP. You are entitled to a telephone session(s) with a trained EAP professional to assess the nature of the problem and provide a referral for additional assistance, if needed. Services also include three (3) face-to-face counseling sessions per family member per six (6) month period. HEALTH ADVOCACY SERVICES: SCRRA offers you and your eligible dependents free health advocacy services through Health Advocate. You are entitled to unlimited calls with trained professionals who can help you navigate the healthcare and insurance systems. RETIREMENT PLAN: The SCRRA contracts with the California Public Employees' Retirement System (CalPERS). You pay a 8.00 percent employee contribution and SCRRA pays an employer contribution, which varies each year. To be eligible for service retirement, you must be at least age 52 and have a minimum of five (5) years of CalPERS-credited service. Upon retirement you are entitled to a monthly retirement benefit based on your years of credited service, age, and average compensation during your last three (3) years of service (“final compensation”). The retirement formula for New Members is 2%@62, which means at age 62, you receive 2 percent of your final compensation for every year of service. Upon separation from employment with less than 5 years of credited service, you may request a refund of your employee contributions only, including interest, and end your membership with CalPERS, or leave it in your account and retain your service credit should you decide to work for another CalPERS-covered agency. If you are vested upon separation but do not retire, you may leave your contributions in your account until retirement or elect a refund. SOCIAL SECURITY: You do not participate in Social Security except for Medicare. You will contribute 1.45 percent of your pay to cover the hospital insurance portion of Medicare. *Additional Medicare Hospital Insurance Tax: As of January 1, 2013, employees are required to pay an additional 0.9 percent Medicare tax on earnings above $200,000 (for those who file an individual return) or $250,000 (for those who file a joint return). This additional hospital insurance tax is not reflected in the rate above. RETIREE MEDICAL: Unrepresented employees hired before 11/1/18*: You will be eligible for medical coverage when you retire if your separation date and retirement date are within 120 days of each other. SCRRA pays the same amount for retirees as it does for active employees, which is currently 87.5 percent of the applicable premium. Unrepresented employees hired on or after 11/1/18: You will be eligible for medical coverage when you retire if your separation date and retirement date are within 120 days of each other and you have a minimum of 10 years of credited CalPERS service, five of which must be performed at SCRRA. SCRRA pays a percentage of the state annuitant contribution rate** in accordance with the vesting schedule below: 10 Years of CalPERS Service - 50% 11 - 19 Years of CalPERS Service - 50%, plus 5% for each additional year of service 20+ Years of CalPERS Service - 100% *Once each year the employer may allow unrepresented employees hired before 11/1/18 the opportunity to individually elect to be subject to the vesting schedule. **The state annuitant contribution rates for 2023 are: $883 (Retiree Only); $1,699 (Retiree + 1 Dependent); $2,124 (Retiree + Family). DEFERRED COMPENSATION PLAN (457) : You are eligible to set aside a portion of your current income without paying taxes on that money until it is received later during retirement when taxes may be lower. In 2023, you can defer up to 100 percent of your gross compensation or $22,500 annually, whichever is less (“normal contribution limit”). You may make an additional $7,500 contribution to the plan if you are age 50 and older. If you are at least within three years of the age in which you are eligible to receive unreduced benefits under our CalPERS retirement plan, you may contribute up to double the normal contribution limit, or $45,000. TRANSPORTATION PASSES: You may use your employee badge for unlimited free access to all Metrolink lines and trains. Your badge cannot be used on connecting public transportation. However, if you commute to/from work on Metrolink on a regular basis and need to connect to other public transportation (e.g., Metro Red or Purple Line) you can be issued a Metrolink pass with the appropriate station pair, which will also give you access to connecting transportation. You are also eligible to receive a free transit pass to ride any greater Los Angeles area transit system other than Metrolink (such as, Metro, Foothill Transit, LADOT, and LOSSAN) for commuting purposes. The commuter transit pass has a value up to the monthly maximum tax-free transit pass amount established by the Internal Revenue Service ($300 in 2023). You are responsible for any transit fares above the IRS monthly cap. To receive this benefit, the SCRRA requires each employee to use public transportation to commute to and from work three (3) or more days per week. OTHER BENEFITS: Educational Assistance - SCRRA will reimburse an employee up to $1,000 per fiscal year for tuition, books and mandatory student fees for courses that are relevant to employment. No reimbursement is allowed for parking. Professional Memberships - SCRRA pays up to $300 per year for professional memberships. Credit Union Membership - SCRRA offers credit union services for employees and their family members, provided by Northrup Grumman Federal Credit Union. Jury Duty - SCRRA will continue an employee's salary during any non-voluntary jury service up to a maximum of ten (10) working days. Pregnancy Disability and Family and Medical Leaves - A leave of absence may be paid or unpaid and shall be granted in accordance with applicable federal and state laws, and SCRRA policy. Refer to the Human Resource Policies and Procedures Manual for more detailed information. Bereavement Leave - In the event of death in an employee’s immediate family, the agency grants up to three (3) working days, with pay, to handle family affairs and to attend the funeral. When an employee needs to travel outside the radius of the five (5) member agencies due to the death of an immediate family member, the Authority grants up to five (5) working days, with pay. Military Leave - Employees will be paid for the annually required active period. At the discretion of the Chief Executive Officer, and with Board notification, paid military leave may be granted beyond what is provided by the applicable state law.
Jul 14, 2024
Full Time
SUMMARY PURPOSE OF POSITION The Manager II, Program Management will lead, plan, direct, and manage the activities and operations of Business Development initiatives and programs for the Authority. These initiatives are primarily the Small Business Enterprise (SBE), Mentor/Protégé, Labor Compliance, and Disadvantaged Business Enterprise (DBE) programs. TO APPLY: This is a continuous recruitment, with the first review of applications beginning June 27 , 2024 . Interested applicants are encouraged to apply immediately. DISTINGUISHING CHARACTERISTICS This is the senior level of the Manager series. At this level, incumbents typically independently represent the organization; serve as a subject matter expert who possesses highly specialized knowledge, skills, abilities, and experience; are responsible for a specialty program area that has a major impact on the organization. SUPERVISION EXERCISED AND RECEIVED Receive general oversight from the Chief Financial Officer and the CEO. Responsible for supervising and monitoring performance of consultants assigned to perform staff augmentation duties. ESSENTIAL DUTIES AND RESPONSIBILITIES The duties listed below are intended to describe the general nature and level of work being performed and are not to be interpreted as an exhaustive list of responsibilities. Under the leadership of the Chief Financial Officer and CEO, this position is responsible for the following: Manage, administer, monitor, and evaluate the DBE, SBE, Labor Compliance, and Mentor/Protégé programs to ensure that they are consistent with federal, state, and local regulations. Serve as a subject matter expert on Metrolink’s business development programs and provide consultation and analyses/recommendations on related issues. Initiate and manage the development and on-going monitoring of Metrolink’s Mentor/Protégé Program. Provide oversight and monitoring of contractors/consultants assigned to provide technical assistance and support to business development programs, projects, initiatives, and activities with an emphasis on Metrolink’s DBE, SBE and Labor Compliance programs. Collaborate with Metrolink staff, consultants, contractors, and representatives of other agencies to identify program compliance needs and develop solutions. Serve as Metrolink’s resource for business development initiatives with firms, employees, transportation-related organizations, and various community and business groups; prepares and presents oral and written reports, correspondence, and statistical analyses. Participate in bid and procurement processes, including reviewing contract specifications to identify potential contracting opportunities for DBEs and small businesses. Partner with the Contracts and Procurement to develop and maintain a directory of certified DBEs and small businesses. Develop, administer, evaluate, and communicate program policies and procedures. Develop and manage outreach programs in support of Metrolink’s business development initiatives. Perform program responsibilities, including work planning, budgeting, monitoring expenditures, and responding to program responsibilities. Oversee project management activities including, but not limited to, task identification, work effort estimates, work schedules and tracking. Conduct research, formulate recommendations, and prepare reports for presentation to Board of Directors, management, committees, and outside agencies. Perform other related duties as assigned. MINIMUM REQUIREMENTS TO PERFORM ESSENTIAL JOB FUNCTIONS Education and Experience Bachelor’s Degree in a related field. A minimum of six (6) years of experience in procurement, contract compliance, contract management, regulatory compliance, or program administration, including experience in planning, organizing, and administering small business development programs. A minimum of four (4) years program management or supervisory experience in the Disadvantaged Business Enterprise (DBE) area at the federal or state level, or as a recipient of federal funds having a DBE program. A combination of training, education and or experience that provides the required knowledge, skills and abilities may be considered when determining minimum qualifications. Advanced relevant coursework may also substitute for a portion of required experience. Valid Class C Driver's License with a satisfactory driving record of no more than three moving violations and no DUI's within the last three years. Preferred Qualifications Experience conducting strategic small business outreach. Experience managing a team, setting goals and presentations. Experience participating in public agency procurement and contracting processes. Six Sigma trained or certified. Knowledge, Skills, and Abilities Knowledge of : Principles and practices of federal, state, and local legislation and requirements relating to government procurement processes and civil rights programs. DBE program development, reporting and goal setting methodologies for all programs. Basic principles and practices of DBE programs. Principles and practices of financial and statistical analysis as it relates to public transportation. Basic methods and techniques used in conducting research and analyzing data. Basic investigative techniques and complaint resolution. Pertinent federal, state, and local laws, codes and regulations related to public transportation. Modern office procedures, methods, and computer equipment. Principles of business letter writing and report preparation. English usage, spelling, grammar, and punctuation. Microsoft applications (Word, Excel, Outlook, PowerPoint, Teams). Skilled in : Using ERP system (e.g., Oracle) applications, tools, and integrations. Using database tools (e.g., SQL, PL/SQL). Using diversity reporting systems or tools. Ability to : Work independently in the absence of supervision. Communicate clearly and concisely, both orally and in writing. Understand and follow oral and written instructions. Prepare clear and concise administrative and financial reports. Plan, organize, prioritize, coordinate, multi-task, meet deadlines and give attention to detail. Establish and maintain effective working relationships. Collaborate with internal and external customers and agencies to attain goals and objectives. Model appropriate, professional conduct and maintain appropriate confidentiality of sensitive information. Operate modern office equipment including computers and office automation software. Analyze and solve problems. Manage and organize time and materials. PHYSICAL REQUIREMENTS Transition between a stationary position at a desk or work location and move about Metrolink facilities or other work site locations. Operate tools to perform the duties of the position, such as computers and office equipment. Transport equipment or boxes up to 25lbs. Exchange ideas by means of communication. Balance, ascend/descend, climb, kneel, stoop, bend, crouch, or crawl within assigned working conditions and or locations. Working Conditions Position requires work in a normal office environment with little exposure to excessive noise, dust, or temperature. Work may also be conducted in outdoor environments, at construction sites, Railroad Track and Right-of-Way environments, and warehouse environments, with possible exposure to loud noises (85+ decibels, such as heavy trucks, construction, etc.). SUPPLEMENTAL INFORMATION Selection Process: Following a review of resumes and/or applications, the most highly qualified candidates will be invited to continue in the selection process. Eligible applicants will be notified of the exact time and place of assessments and interview. Candidates will be interviewed to determine their relative knowledge, skills and ability in job related areas. Offers of employment may be contingent upon successful completion of a reference check, including degree verification and criminal records check provided through SCRRA. Internal Candidates: Employees with active discipline as defined in the HR Policy No. 5.3 Positive Discipline Program and/or with performance that does not meet the standard for "meets expectations" as defined in the Performance Planning and Appraisal Process may be precluded from consideration and placement in the position. Southern California Regional Rail Authority is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the SCRRA will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. MEDICAL: SCRRA offers a choice of twelve (12) health plan options provided through the California Public Employees' Retirement System (CalPERS). You may choose from up to ten (10) Health Maintenance Organization (HMO) plans and two (2) Preferred Provider Organization (PPO) plans. Some health plans are only available in certain counties and/or zip codes. You contribute 12.5 percent of the plan premium for coverage of you and your eligible dependents. You may waive coverage if you are covered under another group health plan; you must provide proof. Once you waive coverage, you will only be allowed to enroll during Open Enrollment or within 60 days from the date on which your other coverage is no longer available (proof is required). If you elect to waive coverage, you will receive $300.00 per month taxable earnings, paid in two installments of $150 each on the first two paychecks of the month. A retiree or an employee who is a spouse, child, or any other eligible dependent of another SCRRA employee is not eligible for the opt out/cash in lieu credit if he/she is covered under a SCRRA health plan. Eligibility begins the first of the month following hire date or qualifying event. DENTAL: SCRRA offers two dental options provided by Delta Dental. Under the DeltaCare (HMO) program, you must select a contract dentist within their network to perform your dental services. If you require treatment from a specialist, your contract dentist will handle the referral. Many services are covered at no cost to you. A co-payment applies for other services. The Delta Dental PPO plan allows you to visit a dentist of your choice, change dentists at any time, go to a dental specialist of your choice, receive dental care anywhere in the world, and save on out-of-pocket expenses when you visit a PPO network dental office. SCRRA pays the full premium for coverage of you and your eligible dependents under both plans. Eligibility begins the first of the month following hire date or qualifying event. VISION: SCRRA offers two (2) vision plans through Vision Service Plan (VSP), providing coverage for eye examinations, prescription eyewear and contact lenses through network providers. You have the option of seeing out-of-network providers, but full reimbursement is not guaranteed. VSP has contracted with many laser surgery facilities and doctors, offering you a discount on PRK and LASIK surgeries. If you enroll in the VSP Basic Plan, SCRRA pays the full premium for coverage of you and your eligible dependents. If you enroll in the VSP Buy-up Plan, which offers enhanced vision benefits, you pay the difference between the cost of the Basic Plan and the Buy-up Plan. Eligibility begins the first of the month following hire date or qualifying event. FLEXIBLE SPENDING ACCOUNTS: Flexible Spending Accounts (FSA) allow for the deferral of pre-tax dollars to be used for reimbursement of eligible medical and dependent care expenses. You can set aside up to $3,050 for health care expenses and $5,000 per family for dependent care expenses annually. Eligibility begins the first of the month following hire date or a qualifying event. GROUP TERM LIFE INSURANCE: SCRRA provides for an amount equal to one (1) time your annual salary, rounded to the nearest $1,000, to a maximum of $200,000. Your life insurance benefit will reduce to 65% at age 65 and 55% at age 70. IRS regulations require that the portion of Group Term Life (“G.T.L.”) insurance benefits provided to you by SCRRA, which exceeds $50,000, be added to your Federal, State, and Medicare taxable earnings for W-2 reporting. This amount is reflected on your pay statements each pay period in the “Other Benefits and Information” section. In addition, SCRRA offers a voluntary plan, which may be purchased in increments of $10,000 to a maximum of $100,000 without evidence of insurability (initial enrollment period only) and up to 5 times your salary to a maximum of $500,000 with evidence of insurability. Dependent life options are also available. The voluntary plan is portable; you may retain it if you leave SCRRA and pay the premium. Eligibility begins the first of the month following hire date or qualifying event. ACCIDENTAL DEATH & DISMEMBERMENT: SCRRA provides for an amount equal to one (1) time your annual salary, rounded to the nearest $1,000, up to a maximum of $200,000. Your AD&D insurance benefit will reduce to 65% at age 65 and 55% at age 70. In addition, SCRRA offers a voluntary plan, which may be purchased in increments of $10,000, subject to a maximum of the lesser of 5 times your annual salary or $500,000. Dependent AD&D options are also available. Eligibility begins the first of the month following hire date or qualifying event. SHORT TERM DISABILITY: You are covered under the California State Disability Insurance (SDI) Program. Your maximum benefit amount is 52 times your weekly benefit amount or the total wages subject to SDI tax paid in your base period, whichever is less. Employees pay a mandatory contribution, through payroll deductions, for coverage under the SDI program. The contribution rate for 2023 is 0.9 percent of earnings. The SDI taxable wage limit is $153,164, with a maximum withholding of $1,378.48 per employee for calendar year 2023. LONG TERM DISABILITY : SCRRA provides for income replacement of 60 percent of monthly earnings subject to a maximum benefit of $7,500 per month up to age 65. To qualify, you must be on disability for 90 days. (Note: there is a pre-existing condition clause in this program.) Eligibility begins the first of the month following hire date or qualifying event. VOLUNTARY BENEFITS: SCRRA offers the following employee-paid voluntary benefits, provided by Aflac: Group Accident Insurance helps pay for out-of-pocket costs that arise from covered accidents, such as fractures, dislocations, and lacerations. Group Critical Illness Insurance helps pay for the expected and unexpected expenses that arise from diagnosis of a covered critical illness, such as cancer (internal or invasive), heart attack, stroke, end-stage renal failure or a major organ transplant. Group Hospital Indemnity Insurance helps pay for the out-of-pocket costs associated with a hospital stay, including benefits for hospital confinement, hospital admission, hospital intensive care and intermediate intensive care step-down unit. Group Short-Term Disability Insurance pays a monthly benefit directly to an employee who is off work due to an injury or illness for up to three (3) months after a seven (7) day waiting period. Eligibility begins the first of the month following hire date or qualifying event. 9/80 ALTERNATIVE WORK SCHEDULE: SCRRA offers a 9/80 Alternative Work Schedule (AWS). During a 10-day work period, you work eight 9-hour days, one 8-hour day and have one day off. Your day off can be Monday, Wednesday, or Friday. Approval from your supervisor, chief and HR is required to participate in the 9/80 AWS program. TELECOMMUTING SCHEDULE: SCRRA offers employees the option to telecommute up to two (2) days per week. At the CEO’s discretion, the maximum number of days per week may be increased due to a natural disaster, pandemic, civil unrest, federal/state/local stay-at-home order, or other special circumstances. Approval from your supervisor, chief and HR is required to participate in the telecommuting program. Employees on a 9/80 schedule cannot telecommute. HOLIDAYS: SCRRA observes twelve (12) holidays a year: New Year's Day, Martin Luther King Day, President’s Day, Cesar Chavez Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, Day after Thanksgiving, and Christmas Day. PAID TIME OFF (PTO): SCRRA provides employees with Paid Time Off (PTO) for vacations, illnesses, injuries, medical/dental appointments, religious holidays, personal business, and emergencies as follows: 0-4 years of service - 25 days 5-6 years of service - 30 days 7th year of service - 32 days 8th year of service - 33 days 9th year of service - 34 days 10-14 years of service - 35 days 15-19 years of service - 38 days 20 or more years - 42 days At the CEO’s discretion, prior service at a public transportation or public agency, or rail transportation company may be counted towards an employee’s total service years to increase the employee’s PTO accrual rate. To be considered, Human Resources requires that a written request along with verification and confirmation of the years of service be provided prior to the start of employment with SCRRA. Human Resources will provide the final determination on behalf of the CEO. EMPLOYEE ASSISTANCE PROGRAM (EAP): SCRRA offers you and your immediate and dependent family members confidential counseling 24 hours a day, 7 days a week for family, personal, work-related and substance abuse issues through the EAP. You are entitled to a telephone session(s) with a trained EAP professional to assess the nature of the problem and provide a referral for additional assistance, if needed. Services also include three (3) face-to-face counseling sessions per family member per six (6) month period. HEALTH ADVOCACY SERVICES: SCRRA offers you and your eligible dependents free health advocacy services through Health Advocate. You are entitled to unlimited calls with trained professionals who can help you navigate the healthcare and insurance systems. RETIREMENT PLAN: The SCRRA contracts with the California Public Employees' Retirement System (CalPERS). You pay a 8.00 percent employee contribution and SCRRA pays an employer contribution, which varies each year. To be eligible for service retirement, you must be at least age 52 and have a minimum of five (5) years of CalPERS-credited service. Upon retirement you are entitled to a monthly retirement benefit based on your years of credited service, age, and average compensation during your last three (3) years of service (“final compensation”). The retirement formula for New Members is 2%@62, which means at age 62, you receive 2 percent of your final compensation for every year of service. Upon separation from employment with less than 5 years of credited service, you may request a refund of your employee contributions only, including interest, and end your membership with CalPERS, or leave it in your account and retain your service credit should you decide to work for another CalPERS-covered agency. If you are vested upon separation but do not retire, you may leave your contributions in your account until retirement or elect a refund. SOCIAL SECURITY: You do not participate in Social Security except for Medicare. You will contribute 1.45 percent of your pay to cover the hospital insurance portion of Medicare. *Additional Medicare Hospital Insurance Tax: As of January 1, 2013, employees are required to pay an additional 0.9 percent Medicare tax on earnings above $200,000 (for those who file an individual return) or $250,000 (for those who file a joint return). This additional hospital insurance tax is not reflected in the rate above. RETIREE MEDICAL: Unrepresented employees hired before 11/1/18*: You will be eligible for medical coverage when you retire if your separation date and retirement date are within 120 days of each other. SCRRA pays the same amount for retirees as it does for active employees, which is currently 87.5 percent of the applicable premium. Unrepresented employees hired on or after 11/1/18: You will be eligible for medical coverage when you retire if your separation date and retirement date are within 120 days of each other and you have a minimum of 10 years of credited CalPERS service, five of which must be performed at SCRRA. SCRRA pays a percentage of the state annuitant contribution rate** in accordance with the vesting schedule below: 10 Years of CalPERS Service - 50% 11 - 19 Years of CalPERS Service - 50%, plus 5% for each additional year of service 20+ Years of CalPERS Service - 100% *Once each year the employer may allow unrepresented employees hired before 11/1/18 the opportunity to individually elect to be subject to the vesting schedule. **The state annuitant contribution rates for 2023 are: $883 (Retiree Only); $1,699 (Retiree + 1 Dependent); $2,124 (Retiree + Family). DEFERRED COMPENSATION PLAN (457) : You are eligible to set aside a portion of your current income without paying taxes on that money until it is received later during retirement when taxes may be lower. In 2023, you can defer up to 100 percent of your gross compensation or $22,500 annually, whichever is less (“normal contribution limit”). You may make an additional $7,500 contribution to the plan if you are age 50 and older. If you are at least within three years of the age in which you are eligible to receive unreduced benefits under our CalPERS retirement plan, you may contribute up to double the normal contribution limit, or $45,000. TRANSPORTATION PASSES: You may use your employee badge for unlimited free access to all Metrolink lines and trains. Your badge cannot be used on connecting public transportation. However, if you commute to/from work on Metrolink on a regular basis and need to connect to other public transportation (e.g., Metro Red or Purple Line) you can be issued a Metrolink pass with the appropriate station pair, which will also give you access to connecting transportation. You are also eligible to receive a free transit pass to ride any greater Los Angeles area transit system other than Metrolink (such as, Metro, Foothill Transit, LADOT, and LOSSAN) for commuting purposes. The commuter transit pass has a value up to the monthly maximum tax-free transit pass amount established by the Internal Revenue Service ($300 in 2023). You are responsible for any transit fares above the IRS monthly cap. To receive this benefit, the SCRRA requires each employee to use public transportation to commute to and from work three (3) or more days per week. OTHER BENEFITS: Educational Assistance - SCRRA will reimburse an employee up to $1,000 per fiscal year for tuition, books and mandatory student fees for courses that are relevant to employment. No reimbursement is allowed for parking. Professional Memberships - SCRRA pays up to $300 per year for professional memberships. Credit Union Membership - SCRRA offers credit union services for employees and their family members, provided by Northrup Grumman Federal Credit Union. Jury Duty - SCRRA will continue an employee's salary during any non-voluntary jury service up to a maximum of ten (10) working days. Pregnancy Disability and Family and Medical Leaves - A leave of absence may be paid or unpaid and shall be granted in accordance with applicable federal and state laws, and SCRRA policy. Refer to the Human Resource Policies and Procedures Manual for more detailed information. Bereavement Leave - In the event of death in an employee’s immediate family, the agency grants up to three (3) working days, with pay, to handle family affairs and to attend the funeral. When an employee needs to travel outside the radius of the five (5) member agencies due to the death of an immediate family member, the Authority grants up to five (5) working days, with pay. Military Leave - Employees will be paid for the annually required active period. At the discretion of the Chief Executive Officer, and with Board notification, paid military leave may be granted beyond what is provided by the applicable state law.
CITY OF SAN JOSE
San Jose, California, United States
Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about our One Team Leadership Values and Expectations, including quality and excellent customer service and here to learn more about San José. About the Department The City of San José, the Capital of Silicon Valley, is one of the nation's best managed cities and one of the top ten cities in which to live, work, and do business. Moreover, San José is the center of cultural, government and economic activity for the region. The employees of the City of San José have embraced the following values: Integrity, Innovation, Excellence, Collaboration, Respect and Celebration. The San José City Council is seeking an individual whose values align with the values of the City's employees. The San José City Council consists of ten Councilmembers elected by district and a Mayor elected at-large, each for four-year terms. The Mayor and Council are responsible for representing the residents of San José, providing accountability, reviewing public policy and programs, and adopting those policies which best meet the needs of the residents, visitors, and businesses in San José. The Office of Councilmember Peter Ortiz is seeking a dedicated and dynamic Public Relations/Community Relation Associate with experience in the political landscape. This full-time role will be crucial in crafting and executing comprehensive media and communication strategies, acting as a spokesperson, and effectively managing media relations and public appearances for the councilmember. Position Duties The position requires an employee with strong and effective organizational skills; ability to handle multiple assignments; excellent written and oral communications skills, and the ability to develop and maintain effective and collaborative working relationships with community members and neighborhood organizations, key stakeholders, and City staff. Candidates must be willing to work evenings and weekends as needed, and as exempt management employees, are not eligible for overtime compensation. Employees in this classification are not members of the classified civil service and are appointed "at will." Each appointment is for a specified period-of-time to be determined by the appointing Councilmember and does not extend past the end of the elected official's or appointing authority's term. This unclassified position requires a disclosure of outside investments, real property interest, income, and business positions. Typical Duties: The Public Relations/Community Relation Associate will be primarily responsible for the following tasks: - Develop and implement media and communications strategy for the councilmember. - Serve as a media liaison for the councilmember. - Gathering background information relative to issues before the City Council - Draft speeches, press releases, media advisories, op-eds, and record statements for the councilmember - Managing the councilmembers social media Other Duties: - Analyzing a wide variety of materials on assigned projects, programs, and topics - Preparation or assisting in preparation of speeches, articles, or other communications for the Councilmember - Attending and representing the Councilmember at City-related meetings and activities, meeting with governmental agencies, private industry, and related meetings - Planning and managing special events and coordinating arrangements for community meetings and programs - Performing shared office duties including constituent database maintenance and constituent recognition - Facilitating the City Councilmember's attendance at community events - Performs other duties of a similar nature or level as required Qualification: Any combination of training and experience equivalent that provides the knowledge, skills and abilities to advise the Councilmember on matters of public policy, democratic processes, constituent service or citizen involvement. Minimum Qualifications Competencies: The ideal candidate will possess the most desirable combination of training, skills, and experience, which will allow him or her to serve as a member of the District 5 Team. Desirable experience, knowledge and skills for this position include: - A BA/BS in Political Science, Public Policy, Public Administration, Communications, or related field is highly desirable. - Knowledge of Public Administration; management, and administrative methods; budgeting, land use, house, transportation, public relations, customer/constituent relations, etc. - Ability to plan and manage special events, including the ability to coordinate with multiple event stakeholders and manage multiple even planning tasks at the same time to ensure that deadline are met. - Proficiency in the use of software applications such as Microsoft Word, Power Point, Excel, Outlook, or equivalent. - Website management skills are highly desirable. - Ability to effectively plan workflow and manage multiple projects to deliver quality products in a timely manner evidenced by through strong organizational, administration, and management skills. - Ability to express themselves clearly and concisely, both orally and in writing (email, letters, report writing and editing). - Skill in research techniques and applications - collecting, compiling, analyzing, and interpreting data. - Strong work ethic, professionalism, flexibility. - Ability to communicate effectively with others and facilitate groups to achieve common objectives; understand and identify key issues and make recommendations in complex situations. - Ability to establish and maintain effective working relations with others and to provide excellent service to internal and external customers, stakeholders and colleagues. - Ability to present yourself in a professional and effective manner. - Ability to work in a team environment and work as an effective team contributor. - Demonstrate ability to work independently, prioritize work, and independently manage multiple, diverse, and competing priorities while meeting deadlines. - Possess a CA driver's license. - Preferred Spanish/Vietnamese speaker Other Qualifications Selection Process: The selection process will consist of an evaluation of the applicant's training and experience based on the application, resume and answers to the job-specific questions. Only those candidates whose backgrounds best match the position will be invited to interview. You will be prompted to answer the following job-specific questions during the online application process: - Sample work of marketing, media releases, graphics, and social media graphics - Please describe your work style and the techniques you use to manage your responsibilities. - Please describe a specific example of a successful team experience, your role and responsibilities, and the technique you used to develop and maintain excellent working relationships, which resulted in the timely and effective delivery of a project, product, or service. You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. If you have questions about the duties of this position, the selection or hiring processes, please contact charulatha.thiyagarajan@sanjoseca.gov. This job posting will remain open until filled and applications will be reviewed continuously; therefore, we encourage applicants to apply as soon as possible. Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. If you do not receive the confirmation, please email CityCareers@sanjoseca.gov and we will research the status of your application. Please contact Human Resources at (408) 535-1285 or via email at Human.Resources@sanjoseca.gov if you have any questions. Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. Please note that applications are currently not accepted through CalOpps or any other third party job board application system. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application. Additional Information: Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. Please note that applications are currently not accepted through CalOpps or any other third party job board application system. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application. The City of San Jose offers a wide range of core health benefits including Medical, Dental, Vision, Employee Assistance Program, Life Insurance, Disability, and Savings Plans. Please visit the City's benefits page for detailed information on coverage, cost, and dependent coverage. For information on the City’s Retirement Plan(pension for full-time employees), please visit the Office of Retirement Services website . You will be able to view information based on different Sworn/Federated job classification. In additional to the benefits above, there is an additional perks site to explore further benefits of working for the City of San Jose like paid leave, educational reimbursements, and holiday pay are specific to the job classification and union membership.
Aug 30, 2024
Full Time
Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about our One Team Leadership Values and Expectations, including quality and excellent customer service and here to learn more about San José. About the Department The City of San José, the Capital of Silicon Valley, is one of the nation's best managed cities and one of the top ten cities in which to live, work, and do business. Moreover, San José is the center of cultural, government and economic activity for the region. The employees of the City of San José have embraced the following values: Integrity, Innovation, Excellence, Collaboration, Respect and Celebration. The San José City Council is seeking an individual whose values align with the values of the City's employees. The San José City Council consists of ten Councilmembers elected by district and a Mayor elected at-large, each for four-year terms. The Mayor and Council are responsible for representing the residents of San José, providing accountability, reviewing public policy and programs, and adopting those policies which best meet the needs of the residents, visitors, and businesses in San José. The Office of Councilmember Peter Ortiz is seeking a dedicated and dynamic Public Relations/Community Relation Associate with experience in the political landscape. This full-time role will be crucial in crafting and executing comprehensive media and communication strategies, acting as a spokesperson, and effectively managing media relations and public appearances for the councilmember. Position Duties The position requires an employee with strong and effective organizational skills; ability to handle multiple assignments; excellent written and oral communications skills, and the ability to develop and maintain effective and collaborative working relationships with community members and neighborhood organizations, key stakeholders, and City staff. Candidates must be willing to work evenings and weekends as needed, and as exempt management employees, are not eligible for overtime compensation. Employees in this classification are not members of the classified civil service and are appointed "at will." Each appointment is for a specified period-of-time to be determined by the appointing Councilmember and does not extend past the end of the elected official's or appointing authority's term. This unclassified position requires a disclosure of outside investments, real property interest, income, and business positions. Typical Duties: The Public Relations/Community Relation Associate will be primarily responsible for the following tasks: - Develop and implement media and communications strategy for the councilmember. - Serve as a media liaison for the councilmember. - Gathering background information relative to issues before the City Council - Draft speeches, press releases, media advisories, op-eds, and record statements for the councilmember - Managing the councilmembers social media Other Duties: - Analyzing a wide variety of materials on assigned projects, programs, and topics - Preparation or assisting in preparation of speeches, articles, or other communications for the Councilmember - Attending and representing the Councilmember at City-related meetings and activities, meeting with governmental agencies, private industry, and related meetings - Planning and managing special events and coordinating arrangements for community meetings and programs - Performing shared office duties including constituent database maintenance and constituent recognition - Facilitating the City Councilmember's attendance at community events - Performs other duties of a similar nature or level as required Qualification: Any combination of training and experience equivalent that provides the knowledge, skills and abilities to advise the Councilmember on matters of public policy, democratic processes, constituent service or citizen involvement. Minimum Qualifications Competencies: The ideal candidate will possess the most desirable combination of training, skills, and experience, which will allow him or her to serve as a member of the District 5 Team. Desirable experience, knowledge and skills for this position include: - A BA/BS in Political Science, Public Policy, Public Administration, Communications, or related field is highly desirable. - Knowledge of Public Administration; management, and administrative methods; budgeting, land use, house, transportation, public relations, customer/constituent relations, etc. - Ability to plan and manage special events, including the ability to coordinate with multiple event stakeholders and manage multiple even planning tasks at the same time to ensure that deadline are met. - Proficiency in the use of software applications such as Microsoft Word, Power Point, Excel, Outlook, or equivalent. - Website management skills are highly desirable. - Ability to effectively plan workflow and manage multiple projects to deliver quality products in a timely manner evidenced by through strong organizational, administration, and management skills. - Ability to express themselves clearly and concisely, both orally and in writing (email, letters, report writing and editing). - Skill in research techniques and applications - collecting, compiling, analyzing, and interpreting data. - Strong work ethic, professionalism, flexibility. - Ability to communicate effectively with others and facilitate groups to achieve common objectives; understand and identify key issues and make recommendations in complex situations. - Ability to establish and maintain effective working relations with others and to provide excellent service to internal and external customers, stakeholders and colleagues. - Ability to present yourself in a professional and effective manner. - Ability to work in a team environment and work as an effective team contributor. - Demonstrate ability to work independently, prioritize work, and independently manage multiple, diverse, and competing priorities while meeting deadlines. - Possess a CA driver's license. - Preferred Spanish/Vietnamese speaker Other Qualifications Selection Process: The selection process will consist of an evaluation of the applicant's training and experience based on the application, resume and answers to the job-specific questions. Only those candidates whose backgrounds best match the position will be invited to interview. You will be prompted to answer the following job-specific questions during the online application process: - Sample work of marketing, media releases, graphics, and social media graphics - Please describe your work style and the techniques you use to manage your responsibilities. - Please describe a specific example of a successful team experience, your role and responsibilities, and the technique you used to develop and maintain excellent working relationships, which resulted in the timely and effective delivery of a project, product, or service. You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. If you have questions about the duties of this position, the selection or hiring processes, please contact charulatha.thiyagarajan@sanjoseca.gov. This job posting will remain open until filled and applications will be reviewed continuously; therefore, we encourage applicants to apply as soon as possible. Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. If you do not receive the confirmation, please email CityCareers@sanjoseca.gov and we will research the status of your application. Please contact Human Resources at (408) 535-1285 or via email at Human.Resources@sanjoseca.gov if you have any questions. Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. Please note that applications are currently not accepted through CalOpps or any other third party job board application system. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application. Additional Information: Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. Please note that applications are currently not accepted through CalOpps or any other third party job board application system. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application. The City of San Jose offers a wide range of core health benefits including Medical, Dental, Vision, Employee Assistance Program, Life Insurance, Disability, and Savings Plans. Please visit the City's benefits page for detailed information on coverage, cost, and dependent coverage. For information on the City’s Retirement Plan(pension for full-time employees), please visit the Office of Retirement Services website . You will be able to view information based on different Sworn/Federated job classification. In additional to the benefits above, there is an additional perks site to explore further benefits of working for the City of San Jose like paid leave, educational reimbursements, and holiday pay are specific to the job classification and union membership.
City of Costa Mesa, CA
Costa Mesa, California, United States
Description SALARY RANGE: $30.90 - $41.41 hourly We are currently accepting applications for future Full-Time and Part-Time openings Under general supervision, to perform a variety of civilian law enforcement support duties in support of Police Department services and activities including: to serve as field report writer, assist civilian investigators, front desk officer, and parking enforcement officer; perform a variety of specialized clerical duties and routine law enforcement work; and to perform related duties as required. CLASS CHARACTERISTICS: Under general supervision of a Police Sergeant, an incumbent in this classification is expected to carry out general technical and administrative assignments with only minimal supervision and refers to supervisory personnel those matters which involve policy and procedure decisions, technical questions, deviations from standard practice. Work is evaluated through conferences, reports and the quality of services provided. For more information about the Costa Mesa Police Department, click here . APPLICATION INSTRUCTIONS AND SELECTION PROCESS: Applications must be completed and submitted on-line. This recruitment will remain open until filled and may close without prior notice. Applications will be reviewed on an ongoing basis, therefore prompt application is encouraged. The first application review date will be Thursday, August 15, 2024 . Candidates are requested to provide specific information regarding their education and experience as it relates to the position by completing all fields of the application. Applications may be rejected if incomplete . Do not include text or attached resumes, as they will not be accepted or reviewed in the application process. Based upon the information presented on the application, a limited number of candidates who possess qualifications most pertinent to the position will be invited to participate in the selection process. The selection process may include, but is not limited to the following components: application review and evaluation, written examination or exercise, physical examination, practical exercise and interview evaluation. Please notify the Human Resources Division 72 hours in advance of the test date if you have a disability which requires accommodation for the testing process. The eligibility list will be in effect for one (1) year, unless exhausted sooner. The eligibility list established from this recruitment may be utilized to fill lower-level vacancies which occur during the life of the list. It is recommended you use a personal email address on your application instead of a work email address . Notifications during this recruitment will be sent by email only (regardless of the notification preference selected during the on-line application process). Notifications will be sent to the email address that is listed on your on-line application. All employment offers made by the City are contingent upon establishing proof of a prospective candidate’s legal authorization to work in the United States and successfully passing all components of the pre-employment process which may include, but is not limited to: comprehensive background check, criminal history check (livescan fingerprint check), polygraph examination, post-offer psychological evaluation and post-offer medical evaluation (may include drug screen). Note: The provisions of this job bulletin do not constitute an expressed or implied contract. Any provisions contained within may be modified or revoked without notice. Essential Functions These functions may not be present in all positions in this class. When a position is to be filled, the essential functions will be noted in the announcement of position availability. Management reserves the right to add, modify, change or rescind work assignments as needed. Serves as front desk officer; answers the telephone and directs calls or takes messages as appropriate; responds to appropriate disturbance calls, public inquiries and complaints over the phone and in person; takes routine police reports from the public; fingerprints citizens, applicants, and new employees. Serves as a liaison between the Police Department, other City Departments, and the public; performs community relations duties and public education assignments as assigned. Identifies, locates and interviews complainants and witnesses to obtain case information and additional leads, typically for cases involving minor fraud, embezzlement, and related financial crimes. Contacts private attorneys, District Attorney's Office, banking officials, and other public and private representatives to obtain and document case information related to personal information, the amounts and types of losses, and related data; prepares charts, diagrams and related visual aides. Serves as parking enforcement officer, enforces parking ordinances and issues parking citations as warranted; inventories, removes, and stores improperly parked and/or abandoned vehicles; processes release of stolen, recovered, and impounded vehicles signs off equipment violation tickets and inspects vehicle. May exercise technical and functional supervision over lower level staff and volunteers. Assist in training new employees. Assists with or conducts field traffic accident or crime investigations and reporting of other minor incidents. Prepares and maintains a variety of reports including check/credit card reports, grand theft reports, fraud reports, supplemental records, and schedules. Processes applications and forms for permits, registrations, licenses, and vehicle repossessions; processes drug registrants including completing forms and fingerprinting and photographing registrants. Prepares and administers photo line-ups for victims and witnesses. Direct and reroute vehicular and pedestrian traffic due to accidents, special events, and signal outages. Researches information for citizens, employees, and for the completion of forms and reports; answers basic telecommunications and in-person inquiries regarding Investigative Services Bureau investigative procedures and crime reporting practices; refers complainants to appropriate agencies as needed. Impounds abandoned bicycles, property, evidence, and drug related paraphernalia; searches female arrestees. Accepts monies for the payment of fines and bail or bonds or the selling of police reports and clearance letters; accepts subpoenas, criminal, civil and duces tecum; processes restraining orders; testifies in court as necessary. Tracks and reports the status of warrants and cases being handled by detectives; processes court ordered bookings; cites and releases individuals. Performs clerical duties; prepares letters and routine office correspondence; completes logs and records; prepares daily reports; enters, maintains and updates confidential information in investigative case files; accesses, retrieves and updates computerized records from local, state, and federal crime data bases, assembles printouts and warrant packages; and assists Pawn Shop Detail by monitoring pawn slips and processing current licenses or renewals. Qualification Guidelines A typical way to obtain the requisite knowledge and abilities to perform the duties and responsibilities of this classification is as follows: EDUCATION: High school graduation or equivalent supplemented by college course work in criminal justice, public administration, communications or related field. TRAINING AND/OR EXPERIENCE: One year of experience involving extensive public contact in public safety, security, correctional, military police or related work. LICENSE AND/OR CERTIFICATE: Possession of, or ability to obtain a valid California Driver's License, and a satisfactory driving record is required. First Aide and CPR certification is required by the end of the probationary period. Successful completion of PC832 and chemical weaponry training is required by the end of the probationary period. REQUISITE KNOWLEDGE AND SKILL LEVELS: Knowledge of the principles of criminal and civil law related to investigation procedures and the classification of criminal and civil offenses. Knowledge of basic accounting and banking procedures . Knowledge of occupational hazards and standard safety practices necessary in the area of work. Knowledge of the principles and procedures of record keeping. Knowledge of the principles and practices used in dealing with the public. Knowledge of interviewing, investigative and research techniques . Knowledge of modern office practices, methods, and computer equipment. Knowledge of English usage, spelling, vocabulary, grammar, and punctuation. Knowledge of safe driving principles and practices. Skill in safely and properly operating: pepper spray, modern office equipment including computer equipment and related software applications programs ; and operate a motor vehicle safely. REQUISITE ABILITIES: Ability to learn, interpret, and apply Federal, State and local laws, statutes , policies, procedures, codes, and regulations pertaining to assigned programs and functions. Ability to learn the geography of the City including streets, public buildings, landmarks, businesses, medical facilities, and community centers. Ability to make routine decisions in the absence of specific instructions, recognizing limited scope of authority. Ability to enforce codes firmly and respectfully. Ability to observe and accurately remember names, faces, facts, numbers, places, and details of incidents. Ability to act quickly and calmly in emergencies and diffuse stressful situations. Ability to interact effectively and sensitively with individuals from diverse backgrounds, meet and deal tactfully and effectively with the public, interview citizens to obtain relevant facts and information, and; respond to inquiries, complaints, and requests for information from the general public. Ability to maintain confidentiality of sensitive information and data. Ability to examine accounting books, ledgers, and financial statements. Ability to access and retrieve essential trace assets and obtain documentary evidence linking suspects and victims with particular financial transactions . Ability to prepare clear and concise reports. Ability to exercise good judgment, flexibility, creativity, and sensitivity in response to changing situations and needs. Ability to understand, and follow oral and written instructions. Ability to communicate clearly and concisely, both orally and in writing. Ability to establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work. Supplemental Information PUBLIC EMPLOYEE DISASTER SERVICE WORKERS: In accordance with Government Code Section 3100 - all City of Costa Mesa employees are required to perform assigned disaster service worker duties in the event of an emergency or a disaster. PHYSICAL TASKS AND ENVIRONMENTAL CONDITIONS: Please contact Human Resources for a summary of the essential tasks and environmental factors for this classification. Employee accommodations for physical or mental disabilities will be considered on a case-by-case basis. To view benefit information for all groups, Click Here New Full-Time employees contribute 9% of their salary on a pre-tax basis towards the 2%@60 or 2%@62 CalPERS retirement formula depending on eligibility. Full-Time employeesreceive the following health insurance flexible benefits contribution: Current: $1,600monthly Effective January 2025: $1,650monthly New Part-Time employees are appointed by and serve at the will of the Department Director. They are reviewed for merit salary advancement on a periodic basis. Generally, part-time employees are limited to no more than 1,000 hours of work per fiscal year (July 1 - June 30). Certain part-time employees, however, are permitted to exceed this limit.Part-time employees participate in either the Public Agency Retirement System (PARS) or the California Public Employees Retirement System (CalPERS) depending on eligibility. Employees enrolled in PARS contribute 3.75% of salary with a matching City contribution. Employees enrolled in CalPERS contribute 7% - 9% of salary depending on eligibility. Part-time positions are eligible to receive general leave benefits. General leave can be used for sick, vacation, or holiday time. The City does not participate in the Social Security system; however, federal mandate requires all new employees to contribute 1.45% of wages to Medicare. As a condition of employment, all new employees are required to enroll and participate in the direct deposit program. Closing Date/Time:
Jul 19, 2024
Full Time
Description SALARY RANGE: $30.90 - $41.41 hourly We are currently accepting applications for future Full-Time and Part-Time openings Under general supervision, to perform a variety of civilian law enforcement support duties in support of Police Department services and activities including: to serve as field report writer, assist civilian investigators, front desk officer, and parking enforcement officer; perform a variety of specialized clerical duties and routine law enforcement work; and to perform related duties as required. CLASS CHARACTERISTICS: Under general supervision of a Police Sergeant, an incumbent in this classification is expected to carry out general technical and administrative assignments with only minimal supervision and refers to supervisory personnel those matters which involve policy and procedure decisions, technical questions, deviations from standard practice. Work is evaluated through conferences, reports and the quality of services provided. For more information about the Costa Mesa Police Department, click here . APPLICATION INSTRUCTIONS AND SELECTION PROCESS: Applications must be completed and submitted on-line. This recruitment will remain open until filled and may close without prior notice. Applications will be reviewed on an ongoing basis, therefore prompt application is encouraged. The first application review date will be Thursday, August 15, 2024 . Candidates are requested to provide specific information regarding their education and experience as it relates to the position by completing all fields of the application. Applications may be rejected if incomplete . Do not include text or attached resumes, as they will not be accepted or reviewed in the application process. Based upon the information presented on the application, a limited number of candidates who possess qualifications most pertinent to the position will be invited to participate in the selection process. The selection process may include, but is not limited to the following components: application review and evaluation, written examination or exercise, physical examination, practical exercise and interview evaluation. Please notify the Human Resources Division 72 hours in advance of the test date if you have a disability which requires accommodation for the testing process. The eligibility list will be in effect for one (1) year, unless exhausted sooner. The eligibility list established from this recruitment may be utilized to fill lower-level vacancies which occur during the life of the list. It is recommended you use a personal email address on your application instead of a work email address . Notifications during this recruitment will be sent by email only (regardless of the notification preference selected during the on-line application process). Notifications will be sent to the email address that is listed on your on-line application. All employment offers made by the City are contingent upon establishing proof of a prospective candidate’s legal authorization to work in the United States and successfully passing all components of the pre-employment process which may include, but is not limited to: comprehensive background check, criminal history check (livescan fingerprint check), polygraph examination, post-offer psychological evaluation and post-offer medical evaluation (may include drug screen). Note: The provisions of this job bulletin do not constitute an expressed or implied contract. Any provisions contained within may be modified or revoked without notice. Essential Functions These functions may not be present in all positions in this class. When a position is to be filled, the essential functions will be noted in the announcement of position availability. Management reserves the right to add, modify, change or rescind work assignments as needed. Serves as front desk officer; answers the telephone and directs calls or takes messages as appropriate; responds to appropriate disturbance calls, public inquiries and complaints over the phone and in person; takes routine police reports from the public; fingerprints citizens, applicants, and new employees. Serves as a liaison between the Police Department, other City Departments, and the public; performs community relations duties and public education assignments as assigned. Identifies, locates and interviews complainants and witnesses to obtain case information and additional leads, typically for cases involving minor fraud, embezzlement, and related financial crimes. Contacts private attorneys, District Attorney's Office, banking officials, and other public and private representatives to obtain and document case information related to personal information, the amounts and types of losses, and related data; prepares charts, diagrams and related visual aides. Serves as parking enforcement officer, enforces parking ordinances and issues parking citations as warranted; inventories, removes, and stores improperly parked and/or abandoned vehicles; processes release of stolen, recovered, and impounded vehicles signs off equipment violation tickets and inspects vehicle. May exercise technical and functional supervision over lower level staff and volunteers. Assist in training new employees. Assists with or conducts field traffic accident or crime investigations and reporting of other minor incidents. Prepares and maintains a variety of reports including check/credit card reports, grand theft reports, fraud reports, supplemental records, and schedules. Processes applications and forms for permits, registrations, licenses, and vehicle repossessions; processes drug registrants including completing forms and fingerprinting and photographing registrants. Prepares and administers photo line-ups for victims and witnesses. Direct and reroute vehicular and pedestrian traffic due to accidents, special events, and signal outages. Researches information for citizens, employees, and for the completion of forms and reports; answers basic telecommunications and in-person inquiries regarding Investigative Services Bureau investigative procedures and crime reporting practices; refers complainants to appropriate agencies as needed. Impounds abandoned bicycles, property, evidence, and drug related paraphernalia; searches female arrestees. Accepts monies for the payment of fines and bail or bonds or the selling of police reports and clearance letters; accepts subpoenas, criminal, civil and duces tecum; processes restraining orders; testifies in court as necessary. Tracks and reports the status of warrants and cases being handled by detectives; processes court ordered bookings; cites and releases individuals. Performs clerical duties; prepares letters and routine office correspondence; completes logs and records; prepares daily reports; enters, maintains and updates confidential information in investigative case files; accesses, retrieves and updates computerized records from local, state, and federal crime data bases, assembles printouts and warrant packages; and assists Pawn Shop Detail by monitoring pawn slips and processing current licenses or renewals. Qualification Guidelines A typical way to obtain the requisite knowledge and abilities to perform the duties and responsibilities of this classification is as follows: EDUCATION: High school graduation or equivalent supplemented by college course work in criminal justice, public administration, communications or related field. TRAINING AND/OR EXPERIENCE: One year of experience involving extensive public contact in public safety, security, correctional, military police or related work. LICENSE AND/OR CERTIFICATE: Possession of, or ability to obtain a valid California Driver's License, and a satisfactory driving record is required. First Aide and CPR certification is required by the end of the probationary period. Successful completion of PC832 and chemical weaponry training is required by the end of the probationary period. REQUISITE KNOWLEDGE AND SKILL LEVELS: Knowledge of the principles of criminal and civil law related to investigation procedures and the classification of criminal and civil offenses. Knowledge of basic accounting and banking procedures . Knowledge of occupational hazards and standard safety practices necessary in the area of work. Knowledge of the principles and procedures of record keeping. Knowledge of the principles and practices used in dealing with the public. Knowledge of interviewing, investigative and research techniques . Knowledge of modern office practices, methods, and computer equipment. Knowledge of English usage, spelling, vocabulary, grammar, and punctuation. Knowledge of safe driving principles and practices. Skill in safely and properly operating: pepper spray, modern office equipment including computer equipment and related software applications programs ; and operate a motor vehicle safely. REQUISITE ABILITIES: Ability to learn, interpret, and apply Federal, State and local laws, statutes , policies, procedures, codes, and regulations pertaining to assigned programs and functions. Ability to learn the geography of the City including streets, public buildings, landmarks, businesses, medical facilities, and community centers. Ability to make routine decisions in the absence of specific instructions, recognizing limited scope of authority. Ability to enforce codes firmly and respectfully. Ability to observe and accurately remember names, faces, facts, numbers, places, and details of incidents. Ability to act quickly and calmly in emergencies and diffuse stressful situations. Ability to interact effectively and sensitively with individuals from diverse backgrounds, meet and deal tactfully and effectively with the public, interview citizens to obtain relevant facts and information, and; respond to inquiries, complaints, and requests for information from the general public. Ability to maintain confidentiality of sensitive information and data. Ability to examine accounting books, ledgers, and financial statements. Ability to access and retrieve essential trace assets and obtain documentary evidence linking suspects and victims with particular financial transactions . Ability to prepare clear and concise reports. Ability to exercise good judgment, flexibility, creativity, and sensitivity in response to changing situations and needs. Ability to understand, and follow oral and written instructions. Ability to communicate clearly and concisely, both orally and in writing. Ability to establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work. Supplemental Information PUBLIC EMPLOYEE DISASTER SERVICE WORKERS: In accordance with Government Code Section 3100 - all City of Costa Mesa employees are required to perform assigned disaster service worker duties in the event of an emergency or a disaster. PHYSICAL TASKS AND ENVIRONMENTAL CONDITIONS: Please contact Human Resources for a summary of the essential tasks and environmental factors for this classification. Employee accommodations for physical or mental disabilities will be considered on a case-by-case basis. To view benefit information for all groups, Click Here New Full-Time employees contribute 9% of their salary on a pre-tax basis towards the 2%@60 or 2%@62 CalPERS retirement formula depending on eligibility. Full-Time employeesreceive the following health insurance flexible benefits contribution: Current: $1,600monthly Effective January 2025: $1,650monthly New Part-Time employees are appointed by and serve at the will of the Department Director. They are reviewed for merit salary advancement on a periodic basis. Generally, part-time employees are limited to no more than 1,000 hours of work per fiscal year (July 1 - June 30). Certain part-time employees, however, are permitted to exceed this limit.Part-time employees participate in either the Public Agency Retirement System (PARS) or the California Public Employees Retirement System (CalPERS) depending on eligibility. Employees enrolled in PARS contribute 3.75% of salary with a matching City contribution. Employees enrolled in CalPERS contribute 7% - 9% of salary depending on eligibility. Part-time positions are eligible to receive general leave benefits. General leave can be used for sick, vacation, or holiday time. The City does not participate in the Social Security system; however, federal mandate requires all new employees to contribute 1.45% of wages to Medicare. As a condition of employment, all new employees are required to enroll and participate in the direct deposit program. Closing Date/Time:
STATE CENTER COMMUNITY COLLEGE DISTRICT
Fresno, California, United States
General Purpose Under general supervision, performs complex and technical duties in support of official student recordkeeping related to admissions, residency and student academic records; performs complex data entry, tracking and reporting processes; oversees petitions process and resolves student enrollment issues and discrepancies in student records; performs registration and enrollment duties for nonstandard programs requiring manual processes; provides lead-level direction to lower-level Admissions and Records employees; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Provides input in selecting, training and providing day-to-day lead work guidance and direction to other staff; assigns, schedules and monitors work for completeness, accuracy and conformance with District, department and legal/regulatory requirements and standards; monitors workflow to ensure that mandated deadlines are being met in an optimal manner; provides information, instruction and training on work procedures and technical, legal and regulatory requirements. Provides input to supervisor on employee work performance and behaviors; assists in ensuring a fair, open and inclusive work environment in accordance with the District's mission, goals and values. Serves as lead technical Admissions & Records resource, coordinating the day-to-day functions of the front counter and back office operations; assists in coordination of the enrollment and registration processes in the office and as part of outreach to various high schools and campus locations; provides recommendations on policy, process and procedures enhancements. Provides technical assistance and guidance to students, staff, counselors, faculty and administrators in the interpretation, clarification and application of District and California Education Code regulations and Admissions & Records guidelines, procedures and policies including enrollment, course registration, graduation and academic transfer policies, requirements and procedures. Researches, reviews, processes and/or approves a variety of student petitions including residency, course eligibility, fee modifications and waivers and changes in academic records. Performs bulk registration from departments including dual enrollment, cohort and other programmatic enrollments and registration processes. Codes, enters and creates rosters for instructors; oversees and participates in roster reconciliation and distribution process; researches and resolves course enrollment related issues with instructors; verifies and enters grades; makes or authorizes corrections to student records as required. Maintains and assists with audit and reconciliation of all student supporting documentation to meet retention and audit requirements; rotates records and schedules records for destruction as needed following established District policies and procedures; maintains and ensure the confidentiality of all student documents and records in accordance with the Family Educational Rights and Privacy Act and established District policies and procedures. As assigned, accepts payments and cash receipts for parking, child care, tuition and other payments; closes and balances cash drawer; issues student identification cards. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES Reviews student records and provides information to evaluators and counselors as requested. Serves as technical liaison to departments and the Office of Instruction when problems arise due to prerequisite setup and course enrollment. May be assigned to perform international student admissions services in accordance with District and Department of Homeland Security regulations. May be assigned to act as School Certifying Official (SCO) in accordance with the U.S. Department of Veterans Affairs School Certifying Official Handbook; reviews and determines benefit eligibility status; enters data into VA records and databases; consults with VA officials and other certifying officials on a variety of matters. May provide administrative support to committees and other divisional meetings; participates in the preparation of the agenda, presentations and meeting packets; takes meeting notes and prepares minutes. Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Customer service practices and telephone etiquette. District student recordkeeping practices and procedures for processing student information and interpreting input and output data. State college and university general education requirements; community college course credit evaluation policies and procedures; curriculum, graduation and transfer requirements. Policies, procedures, goals and objectives of a college admissions and records department. Practices and techniques of sound business communication; correct English usage, including spelling, grammar and punctuation. Research methods and procedures applicable to academic records. The Family Educational Rights and Privacy Act and other District, state and federal laws, rules, regulations and policies governing student admissions and records. Applicable sections of the California Education Code. Safety policies and work practices applicable to the work being performed. Basic principles and practices of employee work guidance and direction. Personnel Commission Rules, Administrative Regulations, Human Resources procedures and collective bargaining agreements. Uses and operations of scanners, phone systems, computers, standard business software, and database and spreadsheet applications. Skills and Abilities to: Assign and inspect the work of other admissions and records staff. Interpret, explain and apply complex legal mandates, regulations, guidelines, policies and procedures applicable to assigned responsibilities with consistency and a high degree of accuracy. Analyze problems, evaluate alternatives and recommend or adopt effective courses of action in accordance with established policies and procedures. Maintain confidentiality of District and student files and records. Set priorities and exercise sound judgment within areas of responsibility. Understand, interpret, explain and apply applicable laws, codes, regulations, policies and procedures. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. Communicate effectively, both orally and in writing. Understand and follow written and oral instructions. Operate a computer and use standard business software. Exercise tact and diplomacy in dealing with sensitive, complex and confidential student situations. Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE Graduation from high school or GED equivalent, and at least four years of progressively responsible experience involving admissions, enrollment and student records; or an equivalent combination of training and experience. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS: Certain assignments may require a valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program. If assigned and required to process admissions of international students, must be a U.S. citizen or lawful permanent resident of the United States and must complete Designated School Official (DSO) training within three months of appointment and maintain certification as a condition of employment. If assigned and required to process admissions of students under Veterans Administration programs, must either be a U.S. Citizen or a U.S. Lawful Permanent Resident as required for Designated School Officials per 8 C.F.R. §214.3(l)(1)(i). Must obtain and maintain Veterans Administration School Certifying Official (SCO) certification. If assigned and required to process admissions of students regarding athletic eligibility, must pass the Athletic Eligibility Compliance examination. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms.?Employees are frequently required to walk and stand; and lift up to 10 pounds and occasionally up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.? Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with frequent interruptions; work under intensive deadlines; and interact with District managers, staff, the public and others encountered in the course of work. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work under typical office conditions subject to frequent public contact and interruption; and intermittent exposure to individuals acting in a disagreeable fashion. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process Only the most qualified applicants will be invited to interview for the assignment. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page .
Sep 26, 2024
Temporary
General Purpose Under general supervision, performs complex and technical duties in support of official student recordkeeping related to admissions, residency and student academic records; performs complex data entry, tracking and reporting processes; oversees petitions process and resolves student enrollment issues and discrepancies in student records; performs registration and enrollment duties for nonstandard programs requiring manual processes; provides lead-level direction to lower-level Admissions and Records employees; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Provides input in selecting, training and providing day-to-day lead work guidance and direction to other staff; assigns, schedules and monitors work for completeness, accuracy and conformance with District, department and legal/regulatory requirements and standards; monitors workflow to ensure that mandated deadlines are being met in an optimal manner; provides information, instruction and training on work procedures and technical, legal and regulatory requirements. Provides input to supervisor on employee work performance and behaviors; assists in ensuring a fair, open and inclusive work environment in accordance with the District's mission, goals and values. Serves as lead technical Admissions & Records resource, coordinating the day-to-day functions of the front counter and back office operations; assists in coordination of the enrollment and registration processes in the office and as part of outreach to various high schools and campus locations; provides recommendations on policy, process and procedures enhancements. Provides technical assistance and guidance to students, staff, counselors, faculty and administrators in the interpretation, clarification and application of District and California Education Code regulations and Admissions & Records guidelines, procedures and policies including enrollment, course registration, graduation and academic transfer policies, requirements and procedures. Researches, reviews, processes and/or approves a variety of student petitions including residency, course eligibility, fee modifications and waivers and changes in academic records. Performs bulk registration from departments including dual enrollment, cohort and other programmatic enrollments and registration processes. Codes, enters and creates rosters for instructors; oversees and participates in roster reconciliation and distribution process; researches and resolves course enrollment related issues with instructors; verifies and enters grades; makes or authorizes corrections to student records as required. Maintains and assists with audit and reconciliation of all student supporting documentation to meet retention and audit requirements; rotates records and schedules records for destruction as needed following established District policies and procedures; maintains and ensure the confidentiality of all student documents and records in accordance with the Family Educational Rights and Privacy Act and established District policies and procedures. As assigned, accepts payments and cash receipts for parking, child care, tuition and other payments; closes and balances cash drawer; issues student identification cards. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES Reviews student records and provides information to evaluators and counselors as requested. Serves as technical liaison to departments and the Office of Instruction when problems arise due to prerequisite setup and course enrollment. May be assigned to perform international student admissions services in accordance with District and Department of Homeland Security regulations. May be assigned to act as School Certifying Official (SCO) in accordance with the U.S. Department of Veterans Affairs School Certifying Official Handbook; reviews and determines benefit eligibility status; enters data into VA records and databases; consults with VA officials and other certifying officials on a variety of matters. May provide administrative support to committees and other divisional meetings; participates in the preparation of the agenda, presentations and meeting packets; takes meeting notes and prepares minutes. Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Customer service practices and telephone etiquette. District student recordkeeping practices and procedures for processing student information and interpreting input and output data. State college and university general education requirements; community college course credit evaluation policies and procedures; curriculum, graduation and transfer requirements. Policies, procedures, goals and objectives of a college admissions and records department. Practices and techniques of sound business communication; correct English usage, including spelling, grammar and punctuation. Research methods and procedures applicable to academic records. The Family Educational Rights and Privacy Act and other District, state and federal laws, rules, regulations and policies governing student admissions and records. Applicable sections of the California Education Code. Safety policies and work practices applicable to the work being performed. Basic principles and practices of employee work guidance and direction. Personnel Commission Rules, Administrative Regulations, Human Resources procedures and collective bargaining agreements. Uses and operations of scanners, phone systems, computers, standard business software, and database and spreadsheet applications. Skills and Abilities to: Assign and inspect the work of other admissions and records staff. Interpret, explain and apply complex legal mandates, regulations, guidelines, policies and procedures applicable to assigned responsibilities with consistency and a high degree of accuracy. Analyze problems, evaluate alternatives and recommend or adopt effective courses of action in accordance with established policies and procedures. Maintain confidentiality of District and student files and records. Set priorities and exercise sound judgment within areas of responsibility. Understand, interpret, explain and apply applicable laws, codes, regulations, policies and procedures. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. Communicate effectively, both orally and in writing. Understand and follow written and oral instructions. Operate a computer and use standard business software. Exercise tact and diplomacy in dealing with sensitive, complex and confidential student situations. Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE Graduation from high school or GED equivalent, and at least four years of progressively responsible experience involving admissions, enrollment and student records; or an equivalent combination of training and experience. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS: Certain assignments may require a valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program. If assigned and required to process admissions of international students, must be a U.S. citizen or lawful permanent resident of the United States and must complete Designated School Official (DSO) training within three months of appointment and maintain certification as a condition of employment. If assigned and required to process admissions of students under Veterans Administration programs, must either be a U.S. Citizen or a U.S. Lawful Permanent Resident as required for Designated School Officials per 8 C.F.R. §214.3(l)(1)(i). Must obtain and maintain Veterans Administration School Certifying Official (SCO) certification. If assigned and required to process admissions of students regarding athletic eligibility, must pass the Athletic Eligibility Compliance examination. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms.?Employees are frequently required to walk and stand; and lift up to 10 pounds and occasionally up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.? Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with frequent interruptions; work under intensive deadlines; and interact with District managers, staff, the public and others encountered in the course of work. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work under typical office conditions subject to frequent public contact and interruption; and intermittent exposure to individuals acting in a disagreeable fashion. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process Only the most qualified applicants will be invited to interview for the assignment. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page .
STATE CENTER COMMUNITY COLLEGE DISTRICT
Fresno, California, United States
General Purpose Under general supervision, performs executive level administrative support to a Vice Chancellor; creates and maintains documents, reports, records and files required for work processes; performs research and oversees small administrative projects; assists in budget development and tracking; performs complex scheduling and calendaring; staffs committees; takes and posts agendas and minutes; regularly interacts with the Chancellor's Office, Board of Trustees and elected officials; coordinates event logistics; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Provides clerical and administrative support to a Vice Chancellor; composes and prepares memoranda, correspondence, division reports, presentations, spreadsheets, forms and other documents, often of a highly sensitive and confidential nature; drafts Board of Trustee documents and reports; proofreads and checks typed and other materials for accuracy, completeness and compliance with District standards, policies and procedures; ensures materials, contracts, reports and documents for signature are accurate and complete. Drafts for review, types and/or transcribes highly confidential information regarding personnel matters, labor relations, controversial issues, individuals and/or projects with District-wide implications; renders confidential assistance to other executives as necessary. Screens and/or independently responds to visitors, phone calls, correspondence and email inquiries regarding a variety of matters; provides information and handles issues that may require sensitivity, tact and independent judgment over the phone, in person and online; prioritizes requests and facilitates the completion of action items and the flow of information; researches requests or complaints and refers matters to appropriate staff and/or takes or recommends action to resolve issue. Acts as liaison in scheduling meetings and conferences with other Cabinet members, College leadership, District students and staff, committees, elected officials and the public; maintains a variety of calendars; tracks pending matters and contracts. Researches and gathers background materials and documents needed to draft recommendations and reports for committees, the Personnel Commission and the Board of Trustees; researches best practices, prior actions, student data and financial information and forwards to executive for review. Attends and provides administrative support to a variety of committees and other District meetings; participates in the preparation of the agenda, presentations and meeting packets; may take verbatim meeting notes or transcribe recordings; keeps minutes and records of assigned committees in accordance with the Brown Act; maintains committee records and disseminates and tracks all formal actions and outcomes. Organizes, maintains and updates confidential, specialized and technical files, documents and records including department personnel records; creates and maintains electronic and physical filing systems. Creates and maintains spreadsheets and databases; reviews, submits and tracks requests for payments and purchase orders; reviews travel and conference expense forms; monitors multiple budgets from a variety of funding sources; participates in grant administration functions including basic grant writing, collecting program data and generating performance reports. Reviews incoming documents and Board reports for accuracy and compliance with applicable laws, rules and procedures; assists in the preparation and posting of Board agendas, recommendations, documents and minutes; may attend Board meetings and take minutes; updates and maintains records and data on Board web pages. Provides input in selecting, training and providing day-to-day lead work guidance and direction to other staff; assigns, schedules and monitors work for completeness, accuracy and conformance with District, department and legal/regulatory requirements and standards; monitors workflow to ensure that mandated deadlines are being met in an optimal manner; provides information, instruction and training on work procedures and technical/legal/regulatory requirements. Provides input to supervisor on employee work performance and behaviors; assists in ensuring a fair, open and inclusive work environment in accordance with the District's mission, goals and values. Coordinates personnel processes for hiring and evaluation purposes; ensures the accuracy of time cards and payroll processes; coordinates the timely resolution of employee grievance and discipline processes. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES Provides backup for other departments or division office administrative support staff. Evaluates, enhances and documents office workflow, program operations, policies and procedures. Organizes a variety of formal and informal meetings and events including tours, receptions and conferences. Maintains records and issues District office keys to employees. Orders and replenishes an inventory of office materials and supplies. Represents the District on internal committees and task forces and with external groups and organizations. Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Office administrative and management practices and procedures. Advanced principles, practices and techniques used in customer service, public relations and community outreach. Methods, practices, procedures and requirements for drafting a wide variety of documents, reports, presentations, contracts, regulations and other policies. Basic research and analysis techniques. Provisions of the Brown Act and the Public Records Act. Bookkeeping and elementary accounting practices and procedures. District and College services, program goals, objectives, policies, procedures and practices. District student recordkeeping practices and procedures for processing student information and interpreting input and output data. District payroll and general accounting systems operations, practices and procedures. Practices and techniques of sound business communication; correct English usage, including spelling, grammar and punctuation. District policies, procedures and rules regarding budgeting, purchasing and travel/training and expense reporting. Applicable sections of the California Education Code. Applicable federal, state and local laws, rules and regulations. Safety policies and safe work practices applicable to the assignment. Basic principles and practices of employee work guidance and direction. Personnel Commission Rules, Board Policies, Administrative Regulations, Human Resources procedures and collective bargaining agreements. Uses and operations of scanners, phone systems, computers, standard business software, and database and spreadsheet applications. Skills and Abilities to: Assign and review the work of assigned staff. Manage multiple and rapidly changing priorities to meet the needs and expectations of the Vice Chancellor and other District and college executives, Board of Trustees members, state officials and other constituencies. Communicate information accurately and effectively; understand requests for information or assistance; maintain a courteous and tactful manner when under pressure or in an antagonistic situation. Compose clear, concise and comprehensive analyses, correspondence, reports, studies, agreements, presentations and other written materials from brief instructions. Track and report statistical information utilizing complex spreadsheets and databases. Perform mathematical calculations; assist in monitoring departmental budgets. Analyze problems, evaluate alternatives and recommend or adopt effective courses of action in accordance with established policies and procedures. Set priorities and exercise sound judgment within areas of responsibility. Understand, interpret, explain and apply applicable laws, codes, regulations, policies and procedures. Maintain confidentiality of District and student files and records. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. Communicate effectively, both orally and in writing. Understand and follow written and oral instructions. Operate a computer and use standard business software. Type accurately at a speed necessary to meet the requirements of the position. Represent the District effectively in dealing with students, District leadership, community groups and elected officials. Exercise tact and diplomacy in dealing with sensitive, complex and confidential District and student issues and situations. Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE Graduation from an accredited community college with an associate degree, and at least five years of progressively responsible administrative support experience, at least two of which were supporting a department head or higher; or an equivalent combination of training and experience. A bachelor's degree is highly desirable. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS A valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program. Some assignments in this class require a current active certificate as a Notary Public issued by the California Secretary of State. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk and stand; and lift up to 10 pounds and occasionally up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with frequent interruptions; work under intensive deadlines; and interact with District managers, staff, the public and others encountered in the course of work. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work under typical office conditions, and the noise level is usually quiet. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process Only the most qualified applicants will be invited to interview for the assignment. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page .
Sep 20, 2024
Temporary
General Purpose Under general supervision, performs executive level administrative support to a Vice Chancellor; creates and maintains documents, reports, records and files required for work processes; performs research and oversees small administrative projects; assists in budget development and tracking; performs complex scheduling and calendaring; staffs committees; takes and posts agendas and minutes; regularly interacts with the Chancellor's Office, Board of Trustees and elected officials; coordinates event logistics; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Provides clerical and administrative support to a Vice Chancellor; composes and prepares memoranda, correspondence, division reports, presentations, spreadsheets, forms and other documents, often of a highly sensitive and confidential nature; drafts Board of Trustee documents and reports; proofreads and checks typed and other materials for accuracy, completeness and compliance with District standards, policies and procedures; ensures materials, contracts, reports and documents for signature are accurate and complete. Drafts for review, types and/or transcribes highly confidential information regarding personnel matters, labor relations, controversial issues, individuals and/or projects with District-wide implications; renders confidential assistance to other executives as necessary. Screens and/or independently responds to visitors, phone calls, correspondence and email inquiries regarding a variety of matters; provides information and handles issues that may require sensitivity, tact and independent judgment over the phone, in person and online; prioritizes requests and facilitates the completion of action items and the flow of information; researches requests or complaints and refers matters to appropriate staff and/or takes or recommends action to resolve issue. Acts as liaison in scheduling meetings and conferences with other Cabinet members, College leadership, District students and staff, committees, elected officials and the public; maintains a variety of calendars; tracks pending matters and contracts. Researches and gathers background materials and documents needed to draft recommendations and reports for committees, the Personnel Commission and the Board of Trustees; researches best practices, prior actions, student data and financial information and forwards to executive for review. Attends and provides administrative support to a variety of committees and other District meetings; participates in the preparation of the agenda, presentations and meeting packets; may take verbatim meeting notes or transcribe recordings; keeps minutes and records of assigned committees in accordance with the Brown Act; maintains committee records and disseminates and tracks all formal actions and outcomes. Organizes, maintains and updates confidential, specialized and technical files, documents and records including department personnel records; creates and maintains electronic and physical filing systems. Creates and maintains spreadsheets and databases; reviews, submits and tracks requests for payments and purchase orders; reviews travel and conference expense forms; monitors multiple budgets from a variety of funding sources; participates in grant administration functions including basic grant writing, collecting program data and generating performance reports. Reviews incoming documents and Board reports for accuracy and compliance with applicable laws, rules and procedures; assists in the preparation and posting of Board agendas, recommendations, documents and minutes; may attend Board meetings and take minutes; updates and maintains records and data on Board web pages. Provides input in selecting, training and providing day-to-day lead work guidance and direction to other staff; assigns, schedules and monitors work for completeness, accuracy and conformance with District, department and legal/regulatory requirements and standards; monitors workflow to ensure that mandated deadlines are being met in an optimal manner; provides information, instruction and training on work procedures and technical/legal/regulatory requirements. Provides input to supervisor on employee work performance and behaviors; assists in ensuring a fair, open and inclusive work environment in accordance with the District's mission, goals and values. Coordinates personnel processes for hiring and evaluation purposes; ensures the accuracy of time cards and payroll processes; coordinates the timely resolution of employee grievance and discipline processes. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES Provides backup for other departments or division office administrative support staff. Evaluates, enhances and documents office workflow, program operations, policies and procedures. Organizes a variety of formal and informal meetings and events including tours, receptions and conferences. Maintains records and issues District office keys to employees. Orders and replenishes an inventory of office materials and supplies. Represents the District on internal committees and task forces and with external groups and organizations. Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Office administrative and management practices and procedures. Advanced principles, practices and techniques used in customer service, public relations and community outreach. Methods, practices, procedures and requirements for drafting a wide variety of documents, reports, presentations, contracts, regulations and other policies. Basic research and analysis techniques. Provisions of the Brown Act and the Public Records Act. Bookkeeping and elementary accounting practices and procedures. District and College services, program goals, objectives, policies, procedures and practices. District student recordkeeping practices and procedures for processing student information and interpreting input and output data. District payroll and general accounting systems operations, practices and procedures. Practices and techniques of sound business communication; correct English usage, including spelling, grammar and punctuation. District policies, procedures and rules regarding budgeting, purchasing and travel/training and expense reporting. Applicable sections of the California Education Code. Applicable federal, state and local laws, rules and regulations. Safety policies and safe work practices applicable to the assignment. Basic principles and practices of employee work guidance and direction. Personnel Commission Rules, Board Policies, Administrative Regulations, Human Resources procedures and collective bargaining agreements. Uses and operations of scanners, phone systems, computers, standard business software, and database and spreadsheet applications. Skills and Abilities to: Assign and review the work of assigned staff. Manage multiple and rapidly changing priorities to meet the needs and expectations of the Vice Chancellor and other District and college executives, Board of Trustees members, state officials and other constituencies. Communicate information accurately and effectively; understand requests for information or assistance; maintain a courteous and tactful manner when under pressure or in an antagonistic situation. Compose clear, concise and comprehensive analyses, correspondence, reports, studies, agreements, presentations and other written materials from brief instructions. Track and report statistical information utilizing complex spreadsheets and databases. Perform mathematical calculations; assist in monitoring departmental budgets. Analyze problems, evaluate alternatives and recommend or adopt effective courses of action in accordance with established policies and procedures. Set priorities and exercise sound judgment within areas of responsibility. Understand, interpret, explain and apply applicable laws, codes, regulations, policies and procedures. Maintain confidentiality of District and student files and records. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. Communicate effectively, both orally and in writing. Understand and follow written and oral instructions. Operate a computer and use standard business software. Type accurately at a speed necessary to meet the requirements of the position. Represent the District effectively in dealing with students, District leadership, community groups and elected officials. Exercise tact and diplomacy in dealing with sensitive, complex and confidential District and student issues and situations. Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE Graduation from an accredited community college with an associate degree, and at least five years of progressively responsible administrative support experience, at least two of which were supporting a department head or higher; or an equivalent combination of training and experience. A bachelor's degree is highly desirable. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS A valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program. Some assignments in this class require a current active certificate as a Notary Public issued by the California Secretary of State. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk and stand; and lift up to 10 pounds and occasionally up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with frequent interruptions; work under intensive deadlines; and interact with District managers, staff, the public and others encountered in the course of work. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work under typical office conditions, and the noise level is usually quiet. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process Only the most qualified applicants will be invited to interview for the assignment. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page .
STATE CENTER COMMUNITY COLLEGE DISTRICT
Fresno, California, United States
General Purpose Under general supervision, performs advanced administrative support for a Dean, Director or department head; creates and maintains documents, reports, records and files required for work processes; assists in budget development and tracking; performs complex scheduling and calendaring; provides staff support to committees, taking and posting agendas and minutes; coordinates event logistics; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Provides clerical and administrative support to an administrative Dean, Director or department head; using standard office software, composes and/or types memoranda, correspondence, reports, agreements, contracts, presentations, spreadsheets, forms and other documents, often of a highly technical and sensitive nature; proofreads and checks typed and other materials for accuracy, completeness and compliance with District standards, policies and procedures; may take and transcribe dictation; ensures materials, contracts, reports and documents for signature are accurate and complete. Screens and responds independently to phone calls, correspondence and email inquiries regarding a variety of department matters, occasionally of a confrontational and disagreeable nature; acts as liaison in coordinating calendar and matters between the manager's office and other departments, divisions, educational and industry partners and vendors; represents the department in important interactions with department constituencies over the phone, in person and online; provides information and handles issues that may require sensitivity and use of tact and independent judgment; prioritizes requests and facilitates the completion of time-sensitive items and the flow of information; researches requests or complaints and refers matters to appropriate staff and/or takes or recommends actions to resolve issues. Coordinates administrative processes for department hiring for staff and faculty positions including submitting and tracking requisitions, assisting selection committee with materials and scheduling and preparing hiring paperwork. Coordinates full- and part-time staff and faculty payroll administrative processes at the department/division level, including auditing time logs, calculating sick leave and ensuring conformance to work hour restrictions; computes and categorizes pay according to departmental/ program billing accounts; ensures accurate usage of funding codes and calculates departmental/ program billing; tracks approved vacation and sick time for departmental staff. Organizes, maintains and updates confidential, specialized and technical files, documents and records including department personnel records; creates and maintains electronic and physical filing systems. Creates and maintains spreadsheets and small application databases; reviews, submits and tracks requests for payments and purchase orders in accordance with District policies and procedures; assists in ordering textbooks, equipment and materials; reviews travel and conference expense forms; calculates budget usage and fund percentages; prepares budget variance reports and spending forecasts for management review; tracks multiple funding sources; may participate in grant administration functions including basic grant writing, collecting program data and generating performance reports. Maintains and coordinates a variety of manager and/or division calendars; makes meeting arrangements including preparing and posting agendas and notices; prepares and distributes agendas and supporting documents to appropriate parties; takes and transcribes meeting minutes; may serve as recording secretary to a committee; prepares and distributes follow-up letters and documentation; assists with setup and cleanup for special events; contacts vendors for food orders, supplies and audio-visual equipment; handles other meeting logistics. May provide administrative, logistical and technical support to the department; independently performs research as requested on a variety of topics and programs and resolves routine issues. May provide day-to-day lead work guidance and direction to other staff and student aides; assigns, schedules and monitors work for completeness, accuracy and conformance with District, department and legal/regulatory requirements and standards; provides information, instruction and training on work procedures and technical, legal and regulatory requirements. OTHER DUTIES May coordinate the faculty evaluation process for tenured and adjunct faculty following established processes and procedures; creates and maintains sensitive tracking spreadsheets and personnel files; creates lists and notifies faculty to be evaluated; coordinates committee meetings, timelines, observations and documentation distribution and collection; coordinates the distribution and collection of student surveys; routes evaluations for signature. Receives and inputs a variety of information into computer systems; researches information in computer systems; assists with the preparation of forms and documentation; verifies accuracy of information with third parties; tracks student and other information related to District and college services and programs. May assist in developing and presenting professional development workshops/training sessions and marketing materials. Provides backup for other department or division office administrative support staff including Instructional Administrative Assistants. Interacts with other colleges, departments and with state and federal programs on behalf of the department/program or a student. May assist with priority registration of students such as cohorts of students from a variety of instructional modes. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. Orders and replenishes an inventory of office materials and supplies. Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Modern office practices, procedures and equipment including computers and applicable software programs. Methods, practices, procedures and requirements for drafting a wide variety of documents, reports, presentations, contracts, regulations and other policies. General principles, practices and techniques used in customer service, public relations and community outreach. Department services, program goals, objectives, policies, procedures and practices. District student recordkeeping practices and procedures for processing student information and interpreting input and output data. District payroll and general accounting system operations, practices and procedures. Practices and techniques of sound business communication; correct English usage, including spelling, grammar and punctuation. College and District organization, rules, policies and procedures applicable to departmental and division operations. District policies, procedures and rules regarding budgeting, purchasing and travel/training and expense reporting. Applicable sections of the California Education Code and other applicable laws. Safety policies and safe work practices applicable to the assignment. Basic principles and practices of employee work guidance and direction. Personnel Commission Rules, Administrative Regulations, Human Resources procedures and collective bargaining agreements. Uses and operations of scanners, phone systems, computers, standard business software, and database and spreadsheet applications. When Assigned to Allied Health: HIPAA regulations as they pertain to client information and medical records. Skills and Abilities to: Assign and review the work of assigned staff. Communicate information accurately and effectively; understand requests for information or assistance; maintain a courteous and tactful manner when under pressure or in an antagonistic situation. Compose clear, concise and comprehensive correspondence, reports, studies, agreements, presentations and other written materials from brief instructions. Track and report statistical information utilizing complex spreadsheets and databases. Perform mathematical calculations; assist in monitoring departmental budgets. Analyze problems, evaluate alternatives and recommend or adopt effective courses of action in accordance with established policies and procedures. Set priorities and exercise sound judgment within areas of responsibility. Understand, interpret, explain and apply applicable laws, codes, regulations, policies and procedures. Maintain confidentiality of District and student files and records. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. Communicate effectively, both orally and in writing. Understand and follow written and oral instructions. Operate a computer and use standard business software. Type accurately at a speed necessary to meet the requirements of the position. Represent the District effectively in dealing with students, college and elected officials and the public. Exercise tact and diplomacy in dealing with sensitive, complex and confidential student issues and situations. Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE Graduation from high school or GED equivalent and at least four years of progressively responsible clerical support experience, preferably in an academic environment; or an equivalent combination of training and experience. As associate degree in a relevant field may be substituted for one year of the required experience. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS Certain assignments may require a valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk and stand; and lift up to 10 pounds and occasionally up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with frequent interruptions; work under intensive deadlines; and interact with District managers, staff, the public and others encountered in the course of work, some of whom may be upset, angry and confrontational. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work under typical office conditions, and the noise level is usually quiet. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process Only the most qualified applicants will be invited to interview for the assignment. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page .
Jul 31, 2024
Temporary
General Purpose Under general supervision, performs advanced administrative support for a Dean, Director or department head; creates and maintains documents, reports, records and files required for work processes; assists in budget development and tracking; performs complex scheduling and calendaring; provides staff support to committees, taking and posting agendas and minutes; coordinates event logistics; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Provides clerical and administrative support to an administrative Dean, Director or department head; using standard office software, composes and/or types memoranda, correspondence, reports, agreements, contracts, presentations, spreadsheets, forms and other documents, often of a highly technical and sensitive nature; proofreads and checks typed and other materials for accuracy, completeness and compliance with District standards, policies and procedures; may take and transcribe dictation; ensures materials, contracts, reports and documents for signature are accurate and complete. Screens and responds independently to phone calls, correspondence and email inquiries regarding a variety of department matters, occasionally of a confrontational and disagreeable nature; acts as liaison in coordinating calendar and matters between the manager's office and other departments, divisions, educational and industry partners and vendors; represents the department in important interactions with department constituencies over the phone, in person and online; provides information and handles issues that may require sensitivity and use of tact and independent judgment; prioritizes requests and facilitates the completion of time-sensitive items and the flow of information; researches requests or complaints and refers matters to appropriate staff and/or takes or recommends actions to resolve issues. Coordinates administrative processes for department hiring for staff and faculty positions including submitting and tracking requisitions, assisting selection committee with materials and scheduling and preparing hiring paperwork. Coordinates full- and part-time staff and faculty payroll administrative processes at the department/division level, including auditing time logs, calculating sick leave and ensuring conformance to work hour restrictions; computes and categorizes pay according to departmental/ program billing accounts; ensures accurate usage of funding codes and calculates departmental/ program billing; tracks approved vacation and sick time for departmental staff. Organizes, maintains and updates confidential, specialized and technical files, documents and records including department personnel records; creates and maintains electronic and physical filing systems. Creates and maintains spreadsheets and small application databases; reviews, submits and tracks requests for payments and purchase orders in accordance with District policies and procedures; assists in ordering textbooks, equipment and materials; reviews travel and conference expense forms; calculates budget usage and fund percentages; prepares budget variance reports and spending forecasts for management review; tracks multiple funding sources; may participate in grant administration functions including basic grant writing, collecting program data and generating performance reports. Maintains and coordinates a variety of manager and/or division calendars; makes meeting arrangements including preparing and posting agendas and notices; prepares and distributes agendas and supporting documents to appropriate parties; takes and transcribes meeting minutes; may serve as recording secretary to a committee; prepares and distributes follow-up letters and documentation; assists with setup and cleanup for special events; contacts vendors for food orders, supplies and audio-visual equipment; handles other meeting logistics. May provide administrative, logistical and technical support to the department; independently performs research as requested on a variety of topics and programs and resolves routine issues. May provide day-to-day lead work guidance and direction to other staff and student aides; assigns, schedules and monitors work for completeness, accuracy and conformance with District, department and legal/regulatory requirements and standards; provides information, instruction and training on work procedures and technical, legal and regulatory requirements. OTHER DUTIES May coordinate the faculty evaluation process for tenured and adjunct faculty following established processes and procedures; creates and maintains sensitive tracking spreadsheets and personnel files; creates lists and notifies faculty to be evaluated; coordinates committee meetings, timelines, observations and documentation distribution and collection; coordinates the distribution and collection of student surveys; routes evaluations for signature. Receives and inputs a variety of information into computer systems; researches information in computer systems; assists with the preparation of forms and documentation; verifies accuracy of information with third parties; tracks student and other information related to District and college services and programs. May assist in developing and presenting professional development workshops/training sessions and marketing materials. Provides backup for other department or division office administrative support staff including Instructional Administrative Assistants. Interacts with other colleges, departments and with state and federal programs on behalf of the department/program or a student. May assist with priority registration of students such as cohorts of students from a variety of instructional modes. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. Orders and replenishes an inventory of office materials and supplies. Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Modern office practices, procedures and equipment including computers and applicable software programs. Methods, practices, procedures and requirements for drafting a wide variety of documents, reports, presentations, contracts, regulations and other policies. General principles, practices and techniques used in customer service, public relations and community outreach. Department services, program goals, objectives, policies, procedures and practices. District student recordkeeping practices and procedures for processing student information and interpreting input and output data. District payroll and general accounting system operations, practices and procedures. Practices and techniques of sound business communication; correct English usage, including spelling, grammar and punctuation. College and District organization, rules, policies and procedures applicable to departmental and division operations. District policies, procedures and rules regarding budgeting, purchasing and travel/training and expense reporting. Applicable sections of the California Education Code and other applicable laws. Safety policies and safe work practices applicable to the assignment. Basic principles and practices of employee work guidance and direction. Personnel Commission Rules, Administrative Regulations, Human Resources procedures and collective bargaining agreements. Uses and operations of scanners, phone systems, computers, standard business software, and database and spreadsheet applications. When Assigned to Allied Health: HIPAA regulations as they pertain to client information and medical records. Skills and Abilities to: Assign and review the work of assigned staff. Communicate information accurately and effectively; understand requests for information or assistance; maintain a courteous and tactful manner when under pressure or in an antagonistic situation. Compose clear, concise and comprehensive correspondence, reports, studies, agreements, presentations and other written materials from brief instructions. Track and report statistical information utilizing complex spreadsheets and databases. Perform mathematical calculations; assist in monitoring departmental budgets. Analyze problems, evaluate alternatives and recommend or adopt effective courses of action in accordance with established policies and procedures. Set priorities and exercise sound judgment within areas of responsibility. Understand, interpret, explain and apply applicable laws, codes, regulations, policies and procedures. Maintain confidentiality of District and student files and records. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. Communicate effectively, both orally and in writing. Understand and follow written and oral instructions. Operate a computer and use standard business software. Type accurately at a speed necessary to meet the requirements of the position. Represent the District effectively in dealing with students, college and elected officials and the public. Exercise tact and diplomacy in dealing with sensitive, complex and confidential student issues and situations. Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE Graduation from high school or GED equivalent and at least four years of progressively responsible clerical support experience, preferably in an academic environment; or an equivalent combination of training and experience. As associate degree in a relevant field may be substituted for one year of the required experience. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS Certain assignments may require a valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk and stand; and lift up to 10 pounds and occasionally up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with frequent interruptions; work under intensive deadlines; and interact with District managers, staff, the public and others encountered in the course of work, some of whom may be upset, angry and confrontational. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work under typical office conditions, and the noise level is usually quiet. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process Only the most qualified applicants will be invited to interview for the assignment. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page .