Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to the job, plus three (3) years experience related to the job. Licenses or Certifications: None. Notes to Applicants Position Description: The Business Process Consultant within the Workforce Planning & Development team provides employee experience driven talent management services in the areas of employee/leadership development, performance management, and organizational development. This includes conducting research/analysis, contributing to cross-functional organizational development projects which meet business needs, facilitating professional and leadership development engagements, providing client support and partnering with leaders. This position is a key contributor to Austin Energy’s Workforce Planning and Development ( WPD ) team. Our WPD team functions include Learning and Development, Employee Engagement, and Performance. You will be part of a diverse team of professionals working in a collaborative environment. Your work will include managing multiple cross-functional projects, facilitating professional / leadership development engagements, providing business partner support, and building relationships with internal leaders. Primary Duties: · Design and implement employee and leadership development programs · Support employee engagement/experience initiatives, surveys and action planning · Support performance management programs · Assist teams and the organization with change management initiatives related to employee experience Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. Employment Application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications. The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application. Résumés will not be accepted and statements such as “see résumé” will not be accepted. You may use “N/A” for fields that are not applicable. Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. Work Schedule: Shifts may change according to departmental needs. Employee may be required to work additional hours outside of regular work schedule. Fair Labor Standards Act: This position is considered FLSA Exempt. Exempt employees are salaried and, except as provided, are not eligible for overtime compensation. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Pay Range $33.05 - $42.14 Hours Monday - Friday, 40 hours Shifts may change according to departmental needs. Employee may be required to work additional hours outside of regular work schedule. Job Close Date 08/20/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 4815 Mueller Blvd Preferred Qualifications Preferred Experience: Experience delivering employee and leadership development programs Experience partnering with employees and leaders on performance and development Experience supporting employee engagement surveys and action planning Ability to occasionally travel to more than one Austin-area work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Leads multiple process improvement teams Develops project work plans, project management and periodic assessment Facilitates the development of stakeholder analysis and communication plans for process improvement teams Identifies, collects, and researches to complete data analysis Makes recommendations to project teams and recommends organizational change utilizing appropriate talent Advises process leaders and team leaders in defining/identifying key measurers and setting performance targets Develops and improves models and methodologies for the department Reviews and critiques the work of functional team staff Communicates project and program information to all levels of the organization Responsibilities - Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of business strategies, objectives, planning, development and management processes and process improvement Knowledge of performance measures Knowledge of applicable City of Austin, state and federal statutes, ordinances and codes Knowledge of research methodologies, cost/benefit, analysis, statistics and financial models Skill in communication in a variety of formats including: print communication, electronic format, presentations and telephonic Skill in providing internal consulting services Skill in project management methods Skill in negotiation of projects and program initiatives Interpersonal skills to engage all stakeholders and facilitate accurate requirements to capture and manage stakeholders’ expectations Ability to look at situations systematically Ability to work independently and with teams Ability to understand, interpret and apply detailed and complex information Ability to manage implementation of recommendations Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for a Business Process Consultant are Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to the job, plus three (3) years experience related to the job. Do you meet these qualifications? Yes No * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Investigation. * How many years of experience do you have managing employee development / employee experience projects? 0 years 1 - 2 years 3 - 5 years 5+ years * Describe your experience designing, developing and supporting employee learning and development programs. (Open Ended Question) * Describe your experience with technology solutions for learning content creation and course management. (Open Ended Question) * Describe your experience in supporting performance management programs. (Open Ended Question) * Describe your experience collaborating with leaders to create an excellent employee experience. (Open Ended Question) * Which of the following best describes your proficiency with Microsoft Office Suite, specifically with Word and Excel? I do not have experience with Microsoft Office Basic: create/edit simple documents, spreadsheet Intermediate: create/edit a variety of documents & spreadsheets; reformat document features such as color, font style and size of text,change page size/width, & filter/sort data fields Advanced: create/edit complex documents & spreadsheets; integrate features such as tables, charts, mathematic formulas, hyperlinks,graphics; data/mail merge, import data from one document to another * Are you able to travel to multiple sites as part of your regular job duties? Yes No Optional & Required Documents Required Documents Optional Documents
Jul 18, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to the job, plus three (3) years experience related to the job. Licenses or Certifications: None. Notes to Applicants Position Description: The Business Process Consultant within the Workforce Planning & Development team provides employee experience driven talent management services in the areas of employee/leadership development, performance management, and organizational development. This includes conducting research/analysis, contributing to cross-functional organizational development projects which meet business needs, facilitating professional and leadership development engagements, providing client support and partnering with leaders. This position is a key contributor to Austin Energy’s Workforce Planning and Development ( WPD ) team. Our WPD team functions include Learning and Development, Employee Engagement, and Performance. You will be part of a diverse team of professionals working in a collaborative environment. Your work will include managing multiple cross-functional projects, facilitating professional / leadership development engagements, providing business partner support, and building relationships with internal leaders. Primary Duties: · Design and implement employee and leadership development programs · Support employee engagement/experience initiatives, surveys and action planning · Support performance management programs · Assist teams and the organization with change management initiatives related to employee experience Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. Employment Application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications. The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application. Résumés will not be accepted and statements such as “see résumé” will not be accepted. You may use “N/A” for fields that are not applicable. Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. Work Schedule: Shifts may change according to departmental needs. Employee may be required to work additional hours outside of regular work schedule. Fair Labor Standards Act: This position is considered FLSA Exempt. Exempt employees are salaried and, except as provided, are not eligible for overtime compensation. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Pay Range $33.05 - $42.14 Hours Monday - Friday, 40 hours Shifts may change according to departmental needs. Employee may be required to work additional hours outside of regular work schedule. Job Close Date 08/20/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 4815 Mueller Blvd Preferred Qualifications Preferred Experience: Experience delivering employee and leadership development programs Experience partnering with employees and leaders on performance and development Experience supporting employee engagement surveys and action planning Ability to occasionally travel to more than one Austin-area work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Leads multiple process improvement teams Develops project work plans, project management and periodic assessment Facilitates the development of stakeholder analysis and communication plans for process improvement teams Identifies, collects, and researches to complete data analysis Makes recommendations to project teams and recommends organizational change utilizing appropriate talent Advises process leaders and team leaders in defining/identifying key measurers and setting performance targets Develops and improves models and methodologies for the department Reviews and critiques the work of functional team staff Communicates project and program information to all levels of the organization Responsibilities - Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of business strategies, objectives, planning, development and management processes and process improvement Knowledge of performance measures Knowledge of applicable City of Austin, state and federal statutes, ordinances and codes Knowledge of research methodologies, cost/benefit, analysis, statistics and financial models Skill in communication in a variety of formats including: print communication, electronic format, presentations and telephonic Skill in providing internal consulting services Skill in project management methods Skill in negotiation of projects and program initiatives Interpersonal skills to engage all stakeholders and facilitate accurate requirements to capture and manage stakeholders’ expectations Ability to look at situations systematically Ability to work independently and with teams Ability to understand, interpret and apply detailed and complex information Ability to manage implementation of recommendations Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for a Business Process Consultant are Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to the job, plus three (3) years experience related to the job. Do you meet these qualifications? Yes No * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Investigation. * How many years of experience do you have managing employee development / employee experience projects? 0 years 1 - 2 years 3 - 5 years 5+ years * Describe your experience designing, developing and supporting employee learning and development programs. (Open Ended Question) * Describe your experience with technology solutions for learning content creation and course management. (Open Ended Question) * Describe your experience in supporting performance management programs. (Open Ended Question) * Describe your experience collaborating with leaders to create an excellent employee experience. (Open Ended Question) * Which of the following best describes your proficiency with Microsoft Office Suite, specifically with Word and Excel? I do not have experience with Microsoft Office Basic: create/edit simple documents, spreadsheet Intermediate: create/edit a variety of documents & spreadsheets; reformat document features such as color, font style and size of text,change page size/width, & filter/sort data fields Advanced: create/edit complex documents & spreadsheets; integrate features such as tables, charts, mathematic formulas, hyperlinks,graphics; data/mail merge, import data from one document to another * Are you able to travel to multiple sites as part of your regular job duties? Yes No Optional & Required Documents Required Documents Optional Documents
Minimum Qualifications Graduation with a Bachelor’s degree from an accredited four (4) year college or university with major coursework in a related field, plus five (5) years of relevant experience in consultation and the utilization of BI tools. Graduation with a Master’s degree from an accredited college or university may substitute for up to two (2) years of the required experience. Licenses and Certifications Required: None. Notes to Applicants This position reports to the Austin Energy Utility Contact Center Team ( UCC ). The UCC is the primary point of contact for the City of Austin’s utility customers for move requests, billing inquiries, payment arrangements, customer disputes for services, fees, and rates. We are also Austin Energy’s contact for outage and emergency response for all citizens. The Business Intelligence Consultant, will evaluate contact center and business data from multiple data sources and conduct analysis to produce meaningful insights, identifying trends and solutions to improve business performance and customer experience. This position will design and develop recurring and ad-hoc business intelligence solutions such as reports, cubes, and dashboards that can be presented to operational teams and for executive-level review. The Business Intelligence Consultant will also work with technical teams to maintain, troubleshoot, and enhance current BI tools, systems, and software. And will closely collaborate with various teams in defining additional data sources and data storage requirements to support managerial and business intelligence needs. Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. Employment Application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications. The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application. Résumés will not be accepted and statements such as “see résumé” will not be accepted. You may use “N/A” for fields that are not applicable. Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed. Assessments: Your skill level in some of the competency areas for this job may be assessed through skills testing. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. This position requires a criminal background investigation. Work Schedule: Work hours may include after hours, holidays, and weekends. Shifts may change according to departmental needs. Employee may be required to work additional hours outside of regular work schedule. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Essential: This has been designated as an Essential Employee position. In the event of a City-designated emergency, Essential Employees provide services that impact the public health, safety, utility services, and welfare of members of the Austin community and other employees and ensure the continuity of essential operations. In such an emergency, Essential Employees may be called back in, may be required to modify their schedule, may be assigned to a City-designated work site, or may be retained on site to assist with operations and recovery. Pay Range $33.05 - $42.14 Hours Monday - Friday, 40 hours with additional hours based on business needs. The starting time can be as early as 7:00 a.m. and as late as 9:00 a.m.. Job Close Date 08/15/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 4815 Mueller Blvd. Austin, TX Preferred Qualifications Experience with SQL queries Experience with Oracle databases Experience supporting customer service and/or public sector organizations Experience with Business Intelligence tools (Power BI, Socrata, Tableau) Previous experience managing databases and workflow applications with user interfaces, including account management and troubleshooting Previous experience providing user support and training to large organizations Previous experience analyzing data, identifying trends, and delivering business intelligence Previous experience creating analytics visualizations and reports, such as dashboards and other interactive formats Expertise with database structures, data migration, and using MS access Previous experience eliciting customer requirements and implementing enhancements of workflows and layouts in technology applications Ability to travel to more than one work location Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Analyzes business and functional requirements and translates these requirements into robust, scalable, and operable solutions. Collects, analyzes, and shares data to help business teams drive improvement in key business metrics, customer experience, and business results. Utilizes database and web application technologies to design, develop, and evaluate innovative business intelligence tools and automated reports. Designs, develops, and tests BI solutions such as databases, data warehouses, queries and views, reports, and dashboards. Performs conversions, imports, and exports of data within and between internal and external software systems. Merges BI platforms with enterprise systems and applications and documents new and existing models, solutions, and implementations. Enhances the performance of BI tools by defining data to filter and indexes. Troubleshoots BI tools, systems, and software. Troubleshoots reported data loads or reconciliation inconsistencies in conjunction with the sites for data models and/or reports. Tracks, monitors, and analyzes performance and production issues, and implements improvements. Supports and helps manage external resources, such as service providers and vendor support and participates in vendor evaluations. Maintains the quality of Metadata Repository by adding, modifying, and deleting data. Provides input to the development of data/information quality metrics. Tracks and reports on issues and enhancement requests for the business in a timely manner. Analyzes and tests new releases/versions of software. Designs and delivers end-user training and training materials. Trains users to transform data into action-oriented information and to use that information correctly. Responsibilities - Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of reporting analysis, design, and programming principles as well as knowledge of multiple industry standard reporting tools such as Crystal and Business Objects. Knowledge of industry standard database systems such as MS, SQL , and Oracle. Knowledge of Software Development Life Cycle ( SDLC ) and Information Technology Infrastructure Library ( ITIL ) concepts. Knowledge of release, change, configuration, and incident management. Knowledge of industry reporting techniques and developing and maintaining interactive reports. Knowledge of relational data modeling and relational database design. Knowledge of standard industry ERP technologies such as SAP . Knowledge of business operations as well as one or more business functional areas. Skill in data analysis and data mining. Skill in identifying and solving system and application problems. Skill in coordinating work projects and providing technical assistance. Skill in preparing data structures, flowcharts, and logic flow diagrams. Skill in applying migration procedures. Skill in analyzing and meeting the data processing needs of users. Skill in working with people of varying technical abilities in a team environment. Skill in training groups on reporting standards. Skill in analyzing major system reporting problems and applying appropriate solutions. Skill in actively participating in functional unit testing, integration testing, stress testing, systems testing, and user acceptance testing. Ability to learn City specific and industry standard reporting tool sets. Ability to explain complex technical information in business terms and communicate clearly and effectively both verbally and in writing. Ability to support and work with Business Intelligence/Data Warehousing environments. Ability to establish and maintain effective working relationships with City staff and the general public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation with a Bachelor's degree from an accredited four (4) year college or university with major coursework in a related field, plus five (5) years of relevant experience in consultation and the utilization of BI tools. Graduation with a Master's degree from an accredited college or university may substitute for up to two (2) years of the required experience. Do you meet these requirements? Yes No * Please describe how you meet the minimum qualifications for this position. (Open Ended Question) * Describe your experience with SQL queries and Oracle or other databases. (Open Ended Question) * Describe your experience supporting both internal and external customers. (Open Ended Question) * Describe your experience with Business Intelligence tools (Power BI, Socrata, Tableau, MicroStrategy) (Open Ended Question) * Please describe your experience managing databases and workflow applications with user interfaces. (Open Ended Question) * Do you have previous experience providing user support and training to large organizations? Yes No * Describe your experience analyzing data, identifying trends, and delivering business intelligence (Open Ended Question) * Describe your experience creating analytics visualizations and reports, such as dashboards and other interactive formats (Open Ended Question) * Do you have expertise with database structures, data migration and using MS access Yes No * Do you have experience eliciting customer requirements and implementing enhancements of workflows and layouts in technology applications Yes No * Describe your experience creating and delivering presentations to multiple levels of management. (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * This position is classified as an “essential” position. The candidate must be able to work during emergencies or bad weather if they are scheduled to work and, in some cases, when they are not scheduled. Shifts may change according to departmental needs. Are you able to meet these schedule requirements? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check. Optional & Required Documents Required Documents Optional Documents
Jul 04, 2024
Full Time
Minimum Qualifications Graduation with a Bachelor’s degree from an accredited four (4) year college or university with major coursework in a related field, plus five (5) years of relevant experience in consultation and the utilization of BI tools. Graduation with a Master’s degree from an accredited college or university may substitute for up to two (2) years of the required experience. Licenses and Certifications Required: None. Notes to Applicants This position reports to the Austin Energy Utility Contact Center Team ( UCC ). The UCC is the primary point of contact for the City of Austin’s utility customers for move requests, billing inquiries, payment arrangements, customer disputes for services, fees, and rates. We are also Austin Energy’s contact for outage and emergency response for all citizens. The Business Intelligence Consultant, will evaluate contact center and business data from multiple data sources and conduct analysis to produce meaningful insights, identifying trends and solutions to improve business performance and customer experience. This position will design and develop recurring and ad-hoc business intelligence solutions such as reports, cubes, and dashboards that can be presented to operational teams and for executive-level review. The Business Intelligence Consultant will also work with technical teams to maintain, troubleshoot, and enhance current BI tools, systems, and software. And will closely collaborate with various teams in defining additional data sources and data storage requirements to support managerial and business intelligence needs. Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. Employment Application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications. The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application. Résumés will not be accepted and statements such as “see résumé” will not be accepted. You may use “N/A” for fields that are not applicable. Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed. Assessments: Your skill level in some of the competency areas for this job may be assessed through skills testing. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. This position requires a criminal background investigation. Work Schedule: Work hours may include after hours, holidays, and weekends. Shifts may change according to departmental needs. Employee may be required to work additional hours outside of regular work schedule. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Essential: This has been designated as an Essential Employee position. In the event of a City-designated emergency, Essential Employees provide services that impact the public health, safety, utility services, and welfare of members of the Austin community and other employees and ensure the continuity of essential operations. In such an emergency, Essential Employees may be called back in, may be required to modify their schedule, may be assigned to a City-designated work site, or may be retained on site to assist with operations and recovery. Pay Range $33.05 - $42.14 Hours Monday - Friday, 40 hours with additional hours based on business needs. The starting time can be as early as 7:00 a.m. and as late as 9:00 a.m.. Job Close Date 08/15/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 4815 Mueller Blvd. Austin, TX Preferred Qualifications Experience with SQL queries Experience with Oracle databases Experience supporting customer service and/or public sector organizations Experience with Business Intelligence tools (Power BI, Socrata, Tableau) Previous experience managing databases and workflow applications with user interfaces, including account management and troubleshooting Previous experience providing user support and training to large organizations Previous experience analyzing data, identifying trends, and delivering business intelligence Previous experience creating analytics visualizations and reports, such as dashboards and other interactive formats Expertise with database structures, data migration, and using MS access Previous experience eliciting customer requirements and implementing enhancements of workflows and layouts in technology applications Ability to travel to more than one work location Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Analyzes business and functional requirements and translates these requirements into robust, scalable, and operable solutions. Collects, analyzes, and shares data to help business teams drive improvement in key business metrics, customer experience, and business results. Utilizes database and web application technologies to design, develop, and evaluate innovative business intelligence tools and automated reports. Designs, develops, and tests BI solutions such as databases, data warehouses, queries and views, reports, and dashboards. Performs conversions, imports, and exports of data within and between internal and external software systems. Merges BI platforms with enterprise systems and applications and documents new and existing models, solutions, and implementations. Enhances the performance of BI tools by defining data to filter and indexes. Troubleshoots BI tools, systems, and software. Troubleshoots reported data loads or reconciliation inconsistencies in conjunction with the sites for data models and/or reports. Tracks, monitors, and analyzes performance and production issues, and implements improvements. Supports and helps manage external resources, such as service providers and vendor support and participates in vendor evaluations. Maintains the quality of Metadata Repository by adding, modifying, and deleting data. Provides input to the development of data/information quality metrics. Tracks and reports on issues and enhancement requests for the business in a timely manner. Analyzes and tests new releases/versions of software. Designs and delivers end-user training and training materials. Trains users to transform data into action-oriented information and to use that information correctly. Responsibilities - Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of reporting analysis, design, and programming principles as well as knowledge of multiple industry standard reporting tools such as Crystal and Business Objects. Knowledge of industry standard database systems such as MS, SQL , and Oracle. Knowledge of Software Development Life Cycle ( SDLC ) and Information Technology Infrastructure Library ( ITIL ) concepts. Knowledge of release, change, configuration, and incident management. Knowledge of industry reporting techniques and developing and maintaining interactive reports. Knowledge of relational data modeling and relational database design. Knowledge of standard industry ERP technologies such as SAP . Knowledge of business operations as well as one or more business functional areas. Skill in data analysis and data mining. Skill in identifying and solving system and application problems. Skill in coordinating work projects and providing technical assistance. Skill in preparing data structures, flowcharts, and logic flow diagrams. Skill in applying migration procedures. Skill in analyzing and meeting the data processing needs of users. Skill in working with people of varying technical abilities in a team environment. Skill in training groups on reporting standards. Skill in analyzing major system reporting problems and applying appropriate solutions. Skill in actively participating in functional unit testing, integration testing, stress testing, systems testing, and user acceptance testing. Ability to learn City specific and industry standard reporting tool sets. Ability to explain complex technical information in business terms and communicate clearly and effectively both verbally and in writing. Ability to support and work with Business Intelligence/Data Warehousing environments. Ability to establish and maintain effective working relationships with City staff and the general public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation with a Bachelor's degree from an accredited four (4) year college or university with major coursework in a related field, plus five (5) years of relevant experience in consultation and the utilization of BI tools. Graduation with a Master's degree from an accredited college or university may substitute for up to two (2) years of the required experience. Do you meet these requirements? Yes No * Please describe how you meet the minimum qualifications for this position. (Open Ended Question) * Describe your experience with SQL queries and Oracle or other databases. (Open Ended Question) * Describe your experience supporting both internal and external customers. (Open Ended Question) * Describe your experience with Business Intelligence tools (Power BI, Socrata, Tableau, MicroStrategy) (Open Ended Question) * Please describe your experience managing databases and workflow applications with user interfaces. (Open Ended Question) * Do you have previous experience providing user support and training to large organizations? Yes No * Describe your experience analyzing data, identifying trends, and delivering business intelligence (Open Ended Question) * Describe your experience creating analytics visualizations and reports, such as dashboards and other interactive formats (Open Ended Question) * Do you have expertise with database structures, data migration and using MS access Yes No * Do you have experience eliciting customer requirements and implementing enhancements of workflows and layouts in technology applications Yes No * Describe your experience creating and delivering presentations to multiple levels of management. (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * This position is classified as an “essential” position. The candidate must be able to work during emergencies or bad weather if they are scheduled to work and, in some cases, when they are not scheduled. Shifts may change according to departmental needs. Are you able to meet these schedule requirements? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check. Optional & Required Documents Required Documents Optional Documents
California State University, San Bernardino (CSUSB)
5500 University Parkway, San Bernardino, CA 92407, USA
About University Enterprises Corporation at CSUSB (This is not a state position) University Enterprises Corporation at CSUSB ("UEC") supports the university's educational mission by providing quality services that complement the instructional program. The University depends upon UEC to provide services that cannot be supported with state funds. We’re responsible for business enterprises on campus including, but not limited to, dining, bookstore, convenience store, and vending services. We also serve as the grantee for federal, state, and local funding for research and sponsored projects. Position Summary Temporary, part time, non-benefited position through 12/30/2022 (Appointment may be renewed annually based upon availability of funds, availability of work and satisfactory job performance). Salary: $40.00-$50.00 per hour. Location: Riverside and San Bernardino Counties Program Summary: The Orange County / Inland Empire Small Business Development Center is a federal program partially funded by the U.S. Small Business Administration & the California Governor’s Office of Business & Economic Development. The SBDC is hosted by CSU, Fullerton and the Orange County Hispanic Chamber of Commerce. The purpose of this grant is to provide no-cost technical assistance to entrepreneurs and small business owners in the Orange County. The SBDC is seeking applications for a Small Business Expert. Work Schedule Up to 19 hours per week. Schedule to be arranged, but typically, Monday-Friday within the hours of 8:00 am - 5:00 pm though some nights, weekend work may be required. First Review Deadline This position will remain open until filled. Applications will be reviewed beginning 02/21/2022. Typical Activities Under minimal supervision of the Director, the Small Business Expert will work independently to: Provide SBDC consulting, training and information services in the region to pre-venture, start-up, small and medium size businesses. Maintain client database by preparing detailed written assessment and make recommendations for improvements. Keep abreast of business trends, techniques, and processes. Work collaboratively with peers and the business community to expand expertise. Community outreach responsibilities will include public presentations to key stakeholders and service on appropriate boards and committees related to economic development. Travel as required to perform cross county-wide job functions. Complete all forms and maintain client files as required by the SBA. Document information, assistance, and outcomes of sessions with clients related to consulting and training activities performed by the consultant. Provide Center with timely reports related to milestones and success stories of client’s economic outcomes. Individual must conduct own lead generation through creating partnerships with cities, chambers of commerce, business associations, etc to find clients. AREAS OF EXPERTISE IESBDC is actively recruiting Small Business Expert consultant trainers who can create and deliver instructional content and provide one on one consultation in the following areas: Generalist: Feasibility and Business Modeling Business Planning Breakeven and Pro Forma analysis Industry Specific Retail and Merchandising Food and Catering Makers and Product Development Tourism Product Development and Service Design Features & Benefits Manufacturing or Assembly Process Market & Customers Market Research Industry Sizing Customer Segmentation Target Market Advertising & Sales Marketing Mix Strategy and Tactics Sales Planning Digital advertising Website creation and management WordPress Search engine optimization Analytics Financials Part I Costs: COGS/COSS, Fixed Costs and Start Up Costs Using Excel To Create Financials Projections: Revenue, Break Even and Profit Statements: Profit and Loss, Cash Flow and Balance Sheets Personnel/ Human Resources Compliance Time Management Personal Support Systems Hiring Debt and Equity Owner’s Investment SBA loans Microloans Minimum Qualifications Education & Experience: Bachelor’s degree in a business-related field is preferred; or equivalent experience in business management; or equivalent experience in financial analysis; or Bachelor’s degree in any field with either two years of business management or business ownership. Additional Qualifications: Be able to offer consulting expertise in 1 or more areas in business management items 1-9 Preferred Qualifications Current or past small business owner. EQUAL OPPORTUNITY EMPLOYER University Enterprises Corporation at CSUSB is committed to a diverse workforce and affirmative action, and is an equal opportunity employer. UEC maintains and promotes a policy of non-discrimination and non-harassment on the basis of race, sex, gender, color, age, religion, national origin, ancestry, marital status, sexual orientation, physical or mental disability, pregnancy, medical condition, genetic characteristics, status as a disabled veteran, or disabled veteran of the Vietnam era. To view the UEC Affirmative Action Program, please contact UEC Human Resources at (909) 537-7589 Monday through Friday between the hours of 8:00am and 5:00pm. As an equal opportunity employer, University Enterprises Corporation at CSUSB (UEC) is committed to a diverse workforce. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access UEC's career website as a result of your disability. You may request reasonable accommodations by calling UEC's Human Resources Manager at 909-537-7589. EEO AA Policy Statement Employment of Individuals with Disabilities and Protected Veterans Supplemental Information UEC is an EOE - Minority/Female/Disability/Veterans. This position will remain open until filled. This has been designated as a sensitive position. The selected candidate must successfully pass a thorough background investigation to include a criminal history check prior to appointment. CSU policy requires all faculty, staff and students (on or off campus) to be immunized (i.e. vaccinated) against the virus that causes COVID-19. As part of the campus community, CSUSB requires all UEC employees to be fully vaccinated against COVID-19, or present a medical or religious exemption and any appropriate back up documentation. Fully vaccinated is defined as having the last immunization shot at least 14 days prior to the date being evaluated. Current and new employees of UEC are required to adhere to this policy by September 20, 2021 and remain in adherence after that date. All employees are also required to submit a daily health screen to access any on or off campus location. Advertised: Feb 04 2022 Pacific Standard Time Applications close: Closing Date/Time:
Jul 14, 2024
About University Enterprises Corporation at CSUSB (This is not a state position) University Enterprises Corporation at CSUSB ("UEC") supports the university's educational mission by providing quality services that complement the instructional program. The University depends upon UEC to provide services that cannot be supported with state funds. We’re responsible for business enterprises on campus including, but not limited to, dining, bookstore, convenience store, and vending services. We also serve as the grantee for federal, state, and local funding for research and sponsored projects. Position Summary Temporary, part time, non-benefited position through 12/30/2022 (Appointment may be renewed annually based upon availability of funds, availability of work and satisfactory job performance). Salary: $40.00-$50.00 per hour. Location: Riverside and San Bernardino Counties Program Summary: The Orange County / Inland Empire Small Business Development Center is a federal program partially funded by the U.S. Small Business Administration & the California Governor’s Office of Business & Economic Development. The SBDC is hosted by CSU, Fullerton and the Orange County Hispanic Chamber of Commerce. The purpose of this grant is to provide no-cost technical assistance to entrepreneurs and small business owners in the Orange County. The SBDC is seeking applications for a Small Business Expert. Work Schedule Up to 19 hours per week. Schedule to be arranged, but typically, Monday-Friday within the hours of 8:00 am - 5:00 pm though some nights, weekend work may be required. First Review Deadline This position will remain open until filled. Applications will be reviewed beginning 02/21/2022. Typical Activities Under minimal supervision of the Director, the Small Business Expert will work independently to: Provide SBDC consulting, training and information services in the region to pre-venture, start-up, small and medium size businesses. Maintain client database by preparing detailed written assessment and make recommendations for improvements. Keep abreast of business trends, techniques, and processes. Work collaboratively with peers and the business community to expand expertise. Community outreach responsibilities will include public presentations to key stakeholders and service on appropriate boards and committees related to economic development. Travel as required to perform cross county-wide job functions. Complete all forms and maintain client files as required by the SBA. Document information, assistance, and outcomes of sessions with clients related to consulting and training activities performed by the consultant. Provide Center with timely reports related to milestones and success stories of client’s economic outcomes. Individual must conduct own lead generation through creating partnerships with cities, chambers of commerce, business associations, etc to find clients. AREAS OF EXPERTISE IESBDC is actively recruiting Small Business Expert consultant trainers who can create and deliver instructional content and provide one on one consultation in the following areas: Generalist: Feasibility and Business Modeling Business Planning Breakeven and Pro Forma analysis Industry Specific Retail and Merchandising Food and Catering Makers and Product Development Tourism Product Development and Service Design Features & Benefits Manufacturing or Assembly Process Market & Customers Market Research Industry Sizing Customer Segmentation Target Market Advertising & Sales Marketing Mix Strategy and Tactics Sales Planning Digital advertising Website creation and management WordPress Search engine optimization Analytics Financials Part I Costs: COGS/COSS, Fixed Costs and Start Up Costs Using Excel To Create Financials Projections: Revenue, Break Even and Profit Statements: Profit and Loss, Cash Flow and Balance Sheets Personnel/ Human Resources Compliance Time Management Personal Support Systems Hiring Debt and Equity Owner’s Investment SBA loans Microloans Minimum Qualifications Education & Experience: Bachelor’s degree in a business-related field is preferred; or equivalent experience in business management; or equivalent experience in financial analysis; or Bachelor’s degree in any field with either two years of business management or business ownership. Additional Qualifications: Be able to offer consulting expertise in 1 or more areas in business management items 1-9 Preferred Qualifications Current or past small business owner. EQUAL OPPORTUNITY EMPLOYER University Enterprises Corporation at CSUSB is committed to a diverse workforce and affirmative action, and is an equal opportunity employer. UEC maintains and promotes a policy of non-discrimination and non-harassment on the basis of race, sex, gender, color, age, religion, national origin, ancestry, marital status, sexual orientation, physical or mental disability, pregnancy, medical condition, genetic characteristics, status as a disabled veteran, or disabled veteran of the Vietnam era. To view the UEC Affirmative Action Program, please contact UEC Human Resources at (909) 537-7589 Monday through Friday between the hours of 8:00am and 5:00pm. As an equal opportunity employer, University Enterprises Corporation at CSUSB (UEC) is committed to a diverse workforce. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access UEC's career website as a result of your disability. You may request reasonable accommodations by calling UEC's Human Resources Manager at 909-537-7589. EEO AA Policy Statement Employment of Individuals with Disabilities and Protected Veterans Supplemental Information UEC is an EOE - Minority/Female/Disability/Veterans. This position will remain open until filled. This has been designated as a sensitive position. The selected candidate must successfully pass a thorough background investigation to include a criminal history check prior to appointment. CSU policy requires all faculty, staff and students (on or off campus) to be immunized (i.e. vaccinated) against the virus that causes COVID-19. As part of the campus community, CSUSB requires all UEC employees to be fully vaccinated against COVID-19, or present a medical or religious exemption and any appropriate back up documentation. Fully vaccinated is defined as having the last immunization shot at least 14 days prior to the date being evaluated. Current and new employees of UEC are required to adhere to this policy by September 20, 2021 and remain in adherence after that date. All employees are also required to submit a daily health screen to access any on or off campus location. Advertised: Feb 04 2022 Pacific Standard Time Applications close: Closing Date/Time:
City of Tacoma, WA
Tacoma, Washington, United States
Position Description The City of Tacoma's Continuous Improvement Division is recruiting for a Continuous Improvement Consultant. We are seeking explorers who are dedicated to improving municipal services for our 220,000+ residents. Our mission is to help departments identify problems and implement solutions while developing citywide capacity for problem solving and continuous improvement. In this challenging and fast-paced role you will consult with staff throughout the organization to develop innovative and practical solutions to improve internal processes and meet our community’s needs. For this role you will need to be adaptable, challenge-motivated, and thrive on implementing effective solutions using innovation and process improvement methods. Curiosity, resourcefulness, and the confidence to take calculated risks are core characteristics for CI Consultants. The successful candidate will lead improvement workshops, perform quantitative analysis, and guide teams in developing process-level operational improvements. This position is a member of the Innovation and Process Improvement (IPI) Team reporting to Ben Thurgood . Distinguishing Characteristics As a CI Consultant, you will help project teams by leading process-level improvements as well as contributing to complex and cross-functional projects led by senior CI staff. This position enhances community-facing and internal services by applying the City of Tacoma’s ci4i innovation framework . CI Consultants serve as subject matter experts in the process of identifying problems and implementing solutions. They drive results with customers through influence, robust analysis, project management, and change management. Day-to-day responsibilities vary widely and require a high tolerance for ambiguity. The role is well suited to candidates who can work independently, learn quickly, and possess the humility to ask for guidance when needed. Typical duties include: Independently lead process improvement workshops with workgroups throughout the city using the ci4i process and associated tools. Create ad hoc analyses with data from various resources to support project teams in deeper understanding of their business processes. Partner with senior CI staff on complex, cross-departmental projects. Coach, mentor, and lead Continuous Improvement Advocates in CI project work. Apply a high degree of professionalism and customer service to support the full lifecycle of CI projects including charter development, communicating with project sponsors, facilitating team meetings, collecting and analyzing data, managing the production of deliverables, and conducting follow up with project teams to document success stories Assist in developing a culture of continuous improvement and data driven decision making by modeling empathy, analytical rigor, and openness to feedback and improvement. Working Hours The schedule for this position will be a standard day shift, Monday through Friday with the option of working a 9/80 schedule at the incumbent’s request; however, project workloads and customer needs will demand flexibility that may include working evenings, weekends, or on flex days as needed to meet programmatic deliverables, attend community meetings, or provide excellent customer service. Working Conditions Our team has the option to work from home (most do), but semi-regular in-person participation for various workshops, team retreats, and customer engagements is required. Additional in-office days may be required to create team alignment and assist in the onboarding process. Qualifications Minimum Education* Bachelor's degree in business or public administration or directly related field. Minimum Experience* 2 years of experience in local government and/or business operations. *Equivalency: 1 year of experience = 1 year of education Desired Education: Master's Degree Preferred Desired Qualifications: The ideal candidate will have: A track record of moving from concept to implemented results Training certifications, or experience in methodologies related to product management, civic innovation frameworks, performance management, business process modeling, data/analytics, user experience design, change management, lean, etc. Knowledge & Skills Candidates from a variety of educational and professional backgrounds are well suited to the demands of a Continuous Improvement role within local government. We are interested in individuals with skills in: Understanding of municipal operations and local government structures, constraints, and opportunities; a desire to serve the community. Comfort working with all levels of the organization. The ability to collect, analyze, visualize, and present complex data to provide insight into processes and aid decision making. Candidates should have proficiency with Excel. Experience with Tableau (or similar data visualization software) is preferred. Excellent written and oral communication. Group facilitation (including in person and virtual collaboration tools such as Miro/Mural, MS Teams, SharePoint, project management software). Selection Process & Supplemental Information To be considered for this rewarding career opportunity: Interested individuals must apply online and attach a short sample of work you are proud of, and a detailed resume describing your experience with continuous improvement frameworks and mindsets and your commitment to excellence in service delivery as evidenced by prior results. NOTE: Applications received without the required resume and cover letter may not progress in the selection process. In order for your application materials to be considered, all information must be submitted by the closing date and time listed on this job announcement. Candidates whose backgrounds most closely reflect the current needs of the department will be reviewed by the hiring manager for hiring consideration. Candidates that are moving forward in the selection process may be invited to participate in a preliminary online interview as part of the hiring process. Appointment is subject to passing a background check. Benefits The City of Tacoma provides excellent medical, dental and vision benefits for the whole family; paid holidays and personal time off; participation in Tacoma's Public Employees' Retirement System and a growing variety of City-sponsored health and wellness opportunities. For more information on the City of Tacoma's benefit package feel free to explore City of Tacoma Benefits . City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. The Community Tacoma is a mid-sized urban port city that sits along the Puget Sound with a population of over 220,000. The third largest city in the state of Washington, it is a diverse, progressive international gateway to the Pacific Rim. Tacoma boasts the state's highest density of art and history museums; and is home to a flourishing creative community of writers, artists, musicians, photographers, filmmakers, chefs, entrepreneurs, and small business owners who each add their unique flair to the city's vibrant commercial landscape. The iconic Tacoma Dome has endured as a high-demand venue for some of the largest names in the entertainment industry. Tacoma's natural beauty and proximity to the Puget Sound and Mount Rainier draws hikers, runners, bicyclists, and maritime enthusiasts to the area. Its lively social scene is infused with energy by thousands of students attending the University of Washington Tacoma, the University of Puget Sound, the Evergreen State College Tacoma campus, and Tacoma Community College, as well as a number of local trade and technical colleges. Its prime location - just 20 minutes south of the Seattle-Tacoma International Airport, 30 miles north of the state capital in Olympia, and within 10 miles of the U.S. Department of Defense's premier military installation on the West Coast - only adds to Tacoma's desirability. To see a few of the great things Tacoma has to offer, view this YouTube Video! The City of Tacoma believes that each employee makes a significant contribution to our success. This job description is designed to outline primary duties, qualifications, and job scope. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Communication from the City of Tacoma: NOTE : For questions regarding this specific recruitment contact Kat Flores, HR Analyst. We primarily communicate via email during the application process. Emails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders. The online application system may require you to enter a substantial amount of information. Be prepared to spend a minimum of one hour entering the required information. For assistance with the NEOGOV application process, questions regarding this job announcement, or if you are experiencing complications while applying, please contact the Human Resources office at 253-591-5400 by 4:00 pm of the closing date of the job announcement. This will allow time to assist you before the job announcement closes. ( For technical difficulties using the NeoGov system , call the applicant support line at 1-855-524-5627 between 6:00 AM and 5:00 PM Pacific Time.) The City of Tacoma is an Equal Opportunity Employer. All applicants meeting minimum qualifications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status or genetic information. The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. Closing Date/Time: 8/19/2024 5:00 PM Pacific
Jul 26, 2024
Full Time
Position Description The City of Tacoma's Continuous Improvement Division is recruiting for a Continuous Improvement Consultant. We are seeking explorers who are dedicated to improving municipal services for our 220,000+ residents. Our mission is to help departments identify problems and implement solutions while developing citywide capacity for problem solving and continuous improvement. In this challenging and fast-paced role you will consult with staff throughout the organization to develop innovative and practical solutions to improve internal processes and meet our community’s needs. For this role you will need to be adaptable, challenge-motivated, and thrive on implementing effective solutions using innovation and process improvement methods. Curiosity, resourcefulness, and the confidence to take calculated risks are core characteristics for CI Consultants. The successful candidate will lead improvement workshops, perform quantitative analysis, and guide teams in developing process-level operational improvements. This position is a member of the Innovation and Process Improvement (IPI) Team reporting to Ben Thurgood . Distinguishing Characteristics As a CI Consultant, you will help project teams by leading process-level improvements as well as contributing to complex and cross-functional projects led by senior CI staff. This position enhances community-facing and internal services by applying the City of Tacoma’s ci4i innovation framework . CI Consultants serve as subject matter experts in the process of identifying problems and implementing solutions. They drive results with customers through influence, robust analysis, project management, and change management. Day-to-day responsibilities vary widely and require a high tolerance for ambiguity. The role is well suited to candidates who can work independently, learn quickly, and possess the humility to ask for guidance when needed. Typical duties include: Independently lead process improvement workshops with workgroups throughout the city using the ci4i process and associated tools. Create ad hoc analyses with data from various resources to support project teams in deeper understanding of their business processes. Partner with senior CI staff on complex, cross-departmental projects. Coach, mentor, and lead Continuous Improvement Advocates in CI project work. Apply a high degree of professionalism and customer service to support the full lifecycle of CI projects including charter development, communicating with project sponsors, facilitating team meetings, collecting and analyzing data, managing the production of deliverables, and conducting follow up with project teams to document success stories Assist in developing a culture of continuous improvement and data driven decision making by modeling empathy, analytical rigor, and openness to feedback and improvement. Working Hours The schedule for this position will be a standard day shift, Monday through Friday with the option of working a 9/80 schedule at the incumbent’s request; however, project workloads and customer needs will demand flexibility that may include working evenings, weekends, or on flex days as needed to meet programmatic deliverables, attend community meetings, or provide excellent customer service. Working Conditions Our team has the option to work from home (most do), but semi-regular in-person participation for various workshops, team retreats, and customer engagements is required. Additional in-office days may be required to create team alignment and assist in the onboarding process. Qualifications Minimum Education* Bachelor's degree in business or public administration or directly related field. Minimum Experience* 2 years of experience in local government and/or business operations. *Equivalency: 1 year of experience = 1 year of education Desired Education: Master's Degree Preferred Desired Qualifications: The ideal candidate will have: A track record of moving from concept to implemented results Training certifications, or experience in methodologies related to product management, civic innovation frameworks, performance management, business process modeling, data/analytics, user experience design, change management, lean, etc. Knowledge & Skills Candidates from a variety of educational and professional backgrounds are well suited to the demands of a Continuous Improvement role within local government. We are interested in individuals with skills in: Understanding of municipal operations and local government structures, constraints, and opportunities; a desire to serve the community. Comfort working with all levels of the organization. The ability to collect, analyze, visualize, and present complex data to provide insight into processes and aid decision making. Candidates should have proficiency with Excel. Experience with Tableau (or similar data visualization software) is preferred. Excellent written and oral communication. Group facilitation (including in person and virtual collaboration tools such as Miro/Mural, MS Teams, SharePoint, project management software). Selection Process & Supplemental Information To be considered for this rewarding career opportunity: Interested individuals must apply online and attach a short sample of work you are proud of, and a detailed resume describing your experience with continuous improvement frameworks and mindsets and your commitment to excellence in service delivery as evidenced by prior results. NOTE: Applications received without the required resume and cover letter may not progress in the selection process. In order for your application materials to be considered, all information must be submitted by the closing date and time listed on this job announcement. Candidates whose backgrounds most closely reflect the current needs of the department will be reviewed by the hiring manager for hiring consideration. Candidates that are moving forward in the selection process may be invited to participate in a preliminary online interview as part of the hiring process. Appointment is subject to passing a background check. Benefits The City of Tacoma provides excellent medical, dental and vision benefits for the whole family; paid holidays and personal time off; participation in Tacoma's Public Employees' Retirement System and a growing variety of City-sponsored health and wellness opportunities. For more information on the City of Tacoma's benefit package feel free to explore City of Tacoma Benefits . City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. The Community Tacoma is a mid-sized urban port city that sits along the Puget Sound with a population of over 220,000. The third largest city in the state of Washington, it is a diverse, progressive international gateway to the Pacific Rim. Tacoma boasts the state's highest density of art and history museums; and is home to a flourishing creative community of writers, artists, musicians, photographers, filmmakers, chefs, entrepreneurs, and small business owners who each add their unique flair to the city's vibrant commercial landscape. The iconic Tacoma Dome has endured as a high-demand venue for some of the largest names in the entertainment industry. Tacoma's natural beauty and proximity to the Puget Sound and Mount Rainier draws hikers, runners, bicyclists, and maritime enthusiasts to the area. Its lively social scene is infused with energy by thousands of students attending the University of Washington Tacoma, the University of Puget Sound, the Evergreen State College Tacoma campus, and Tacoma Community College, as well as a number of local trade and technical colleges. Its prime location - just 20 minutes south of the Seattle-Tacoma International Airport, 30 miles north of the state capital in Olympia, and within 10 miles of the U.S. Department of Defense's premier military installation on the West Coast - only adds to Tacoma's desirability. To see a few of the great things Tacoma has to offer, view this YouTube Video! The City of Tacoma believes that each employee makes a significant contribution to our success. This job description is designed to outline primary duties, qualifications, and job scope. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Communication from the City of Tacoma: NOTE : For questions regarding this specific recruitment contact Kat Flores, HR Analyst. We primarily communicate via email during the application process. Emails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders. The online application system may require you to enter a substantial amount of information. Be prepared to spend a minimum of one hour entering the required information. For assistance with the NEOGOV application process, questions regarding this job announcement, or if you are experiencing complications while applying, please contact the Human Resources office at 253-591-5400 by 4:00 pm of the closing date of the job announcement. This will allow time to assist you before the job announcement closes. ( For technical difficulties using the NeoGov system , call the applicant support line at 1-855-524-5627 between 6:00 AM and 5:00 PM Pacific Time.) The City of Tacoma is an Equal Opportunity Employer. All applicants meeting minimum qualifications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status or genetic information. The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. Closing Date/Time: 8/19/2024 5:00 PM Pacific
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Engineering, Architecture, Construction Management or related field, plus eight (8) years of progressively responsible experience leading large, complex, multi-disciplined infrastructure projects, including at least four (4) years of which were in a management capacity. Licenses or Certifications: One of the following licenses or certifications is required within six (6) months of hire: Certified Project Management Professional ( PMP ) Certified Construction Manager ( CCM ) Licensed Professional Engineering (PE) in the State of Texas; or if currently licensed in another state, must have the ability to obtain a Texas P.E. license within six (6) months of employment. Licensed/Registered Architect (RA) Notes to Applicants Position Overview: The Capital Delivery Consultant for the Austin Airport’s Expansion and Development Program ( AEDP ) will be an integral part of the project delivery team. This position will work within a matrix structure that includes City project management, inspection, and procurement staff, Airport staff and a large team of consultant project managers, architects, engineers and construction managers Who We Are: Capital Delivery Services ( CDS ) builds public projects to support the community. We do this by directly managing the City of Austin’s Capital Program with over 500 active projects, representing an investment of over $7 Billion. At CDS , we aim to create an environment that values diversity and adaptability and encourages staff at all levels to think creatively, experiment with new ideas, and contribute to a culture of continuous improvement. Our mission is to optimize delivery of quality capital projects through partnerships to create and equitable and sustainable community. Click here to visit our Facebook page to learn moreabout the Capital Delivery Services Department. Why Join Us? Meaningful Work Contribute to projects that improve the lives of the people in our community. Your work directly enables our department to deliver tangible construction projects throughout the city that will resonate for generations to come. Seeing results through a constructed project provides a sense of accomplishment and pride in your work. Innovation and Collaboration Collaborate with diverse and talented teams, leveraging technology, continuous improvement, and best practices to drive progress and embrace our One City - One Team - One Approach model of delivering capital projects. Professional Growth and Development Achieve your professional goals. CDS offers opportunities to advance in multiple career paths, including engineering, architecture, construction management, project planning and management, finance, business administration, process improvement, and data analytics. Education assistance is available through our tuition reimbursement program, and financial support for continuing education, licenses, and certifications is also available. Work-Life Balance Enjoy a balanced lifestyle in a city renowned for its quality of life, outdoor activities, and cultural experiences. Our employees also enjoy the ability to work up to 50% remotely, depending upon position and business needs. Health and Wellness The City of Austin is committed to providing cost-effective, sustainable benefits that assist employees in being physically and mentally healthy. For employees that are covered this includes low cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Click here to review the City of Austin’s Employee Benefits Guide. To learn more about working with the City of Austin, click here to watch a short video! Application Details: A detailed, complete City of Austin employment application is required to help us better evaluate your qualifications. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. Please be thorough in completing the employment application and list all experience that is relevant to this position. This position does allow for a resume or cover letter to be included but only relevant entries on your employment application will be considered for interview qualification and compensation purposes. If you are selected as the top candidate for a position, we may be contacting your current and former employer, as well as the references listed in your application. Please be sure you have listed at least 3 previous supervisors in the application with correct contact information. Additional Details: This position may require a skills assessment. If you are identified as a top candidate, verification of your education, which may include High School graduation or GED equivalent, undergraduate and/or graduate degrees, will be required. The Capital Delivery Services Department may close this job posting at any time after it has been advertised for seven (7) days, please apply as soon as possible if interested. Travel: The Capital Delivery Services Department is comprised of multiple facilities located throughout Austin. If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Record Evaluation you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Hybrid Work Environment: The City of Austin Telework Program is designed to empower employees and leaders to establish hybrid work arrangements that promote high levels of performance and engagement. The City of Austin has an established work arrangement under which an employee is scheduled to work at least 3 days per week at their designated worksite. Some positions may require additional time at their designated worksite. 90 Day Provision for Additional Vacancy: If the same or an additional vacancy occurs within the Capital Delivery Services Department in the same job title within 90 days after the start date of the top candidate, the additional position may be offered to another top candidate from the same candidate pool. This may include filling other vacancies with the same job title in other division/work locations within the City of Austin, Capital Delivery Services Department. Decisions on assigned selection may be made at the time of hire based on the business needs of the department. Pay Range $51.07 - $67.04 per hour Hours Monday through Friday 8:00 a.m. to 5:00 p.m. Hours may vary depending on work demands and business needs. Work hours may include after-hours, holidays, and weekend work. Job Close Date 07/29/2024 Type of Posting External Department Capital Delivery Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Austin Bergstrom International Airport Preferred Qualifications Preferred Experience: Experience managing large, complex building construction projects or programs. Experience working in a matrix team with staff from various departments or organizations and complex owner teams working together in a collaborative environment. Experience reading and interpreting contract documents for Construction Manager at Risk projects. Experience reading and interpreting contract documents for architectural and engineering services contracts. Experience developing and monitoring large, complex project scopes, budgets, and schedules. Ability to travel to multiple work locations. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Leads external and Citywide matrixed teams through the lifecycle of large, complex programs, including program development, implementation, and execution. Implements and maintains robust project governance and rigorous communication and reporting processes to ensure transparency, identify trends and evolving risks; develop mitigation and recovery plans, address potential and pending changes, and support accountability for project performance. Partners with asset owners, City leaders, elected officials, and other stakeholders to establish program purpose, goals, and objectives. Directs the development of program and project baseline scope, budgets, schedules, work plans, and cost estimates/projections to identify cost savings. Provides direction on risk management, project delivery approaches, project acceleration alternatives, project prioritization, and other areas such as: project management, engineering, communications, pre- construction management and planning, and quality assurance/quality control (QA/QC). Ensures stakeholder engagement strategies are employed throughout the program lifecycle to promote transparency, enhance alignment and engagement, and foster a collaborative environment to solve problems, resolve conflicts, and contribute to common goals. Meets with City management and staff to resolve CIP project issues, using subject matter judgment and expertise. Ensures effective coordination and communication with other City departments, neighborhood associations, the public, media, consultants, public agencies, and private sector representatives. Responsibilities - Supervisor and/or Leadership Exercised: May be responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of Local, State, and Federal laws, regulations, and ordinances regarding Capital Delivery. Knowledge of modern methods, techniques, and concepts as applied to the design and construction of capital projects. Skill in developing flexible and adaptable strategies to achieve organizational goals by understanding the organizational capabilities, the regulatory environment, and technological advancements. Skill in establishing and maintaining effective working relationships with City employees, City Council, the media, and the public. Skill in leading and managing a diverse workforce including department employees and contractors. Ability to understand complex issues and foster compromise along with daily interaction with all divisions and City departments/offices. Ability to perform a broad range of supervisory responsibilities. Ability to gather pertinent facts, make through analysis, arrive at sound conclusions, and formulate effective action plans. Ability to work cooperatively with other City employees and/or the public. Ability to direct and evaluate personnel in the accomplishment of goals and objectives and demonstrated ability to manage priorities and workloads. Ability to effectively communicate with people at many levels within the organization, with outside agencies and with the community. Ability to resolve customer complaints in accordance with established polices and regulations. Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position include graduation with a Bachelor’s degree from an accredited college or university with major coursework in Engineering, Architecture, Construction Management or related field, plus eight (8) years of progressively responsible experience leading large, complex, multi-disciplined infrastructure projects, including at least four (4) years of which were in a management capacity. Do you meet the minimum qualifications for this position? Yes No * Candidates for this position must hold at least one of the following licenses or certifications, or have the ability to obtain one within six (6) months of hire. Please indicate which of the following you currently hold or would be able to obtain within six (6) months: Certified Project Management Professional (PMP) Certified Construction Manager (CCM) Licensed Professional Engineering (PE) in the State of Texas; or if currently licensed in another state, must have the ability to obtain a Texas P.E. license within six (6) months of employment Licensed/Registered Architect (RA) None * The work hours for this position will vary depending on business needs, and may require overtime hours extending beyond the end of the regularly scheduled workshift, including weekends. This position is also considered essential to maintain critical operations and employees in this position will be required to report to work even in the event of bad weather, natural disaster, or other unforeseen circumstances that necessitate an emergency closure of City operations. Are you able to meet these schedule requirements? Yes No * Describe your experience managing large, complex building construction projects or programs. (Open Ended Question) * Describe your experience working in a matrix team with staff from various departments or organizations and complex owner teams working together in a collaborative environment. (Open Ended Question) * Describe your experience reading and interpreting contract documents for Construction Manager at Risk projects (Open Ended Question) * Describe your experience reading and interpreting contract documents for architectural and engineering services contracts. (Open Ended Question) * Describe your experience developing and monitoring large, complex project scopes, budgets, and schedules. (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No Optional & Required Documents Required Documents Optional Documents Cover Letter Resume
Jul 03, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Engineering, Architecture, Construction Management or related field, plus eight (8) years of progressively responsible experience leading large, complex, multi-disciplined infrastructure projects, including at least four (4) years of which were in a management capacity. Licenses or Certifications: One of the following licenses or certifications is required within six (6) months of hire: Certified Project Management Professional ( PMP ) Certified Construction Manager ( CCM ) Licensed Professional Engineering (PE) in the State of Texas; or if currently licensed in another state, must have the ability to obtain a Texas P.E. license within six (6) months of employment. Licensed/Registered Architect (RA) Notes to Applicants Position Overview: The Capital Delivery Consultant for the Austin Airport’s Expansion and Development Program ( AEDP ) will be an integral part of the project delivery team. This position will work within a matrix structure that includes City project management, inspection, and procurement staff, Airport staff and a large team of consultant project managers, architects, engineers and construction managers Who We Are: Capital Delivery Services ( CDS ) builds public projects to support the community. We do this by directly managing the City of Austin’s Capital Program with over 500 active projects, representing an investment of over $7 Billion. At CDS , we aim to create an environment that values diversity and adaptability and encourages staff at all levels to think creatively, experiment with new ideas, and contribute to a culture of continuous improvement. Our mission is to optimize delivery of quality capital projects through partnerships to create and equitable and sustainable community. Click here to visit our Facebook page to learn moreabout the Capital Delivery Services Department. Why Join Us? Meaningful Work Contribute to projects that improve the lives of the people in our community. Your work directly enables our department to deliver tangible construction projects throughout the city that will resonate for generations to come. Seeing results through a constructed project provides a sense of accomplishment and pride in your work. Innovation and Collaboration Collaborate with diverse and talented teams, leveraging technology, continuous improvement, and best practices to drive progress and embrace our One City - One Team - One Approach model of delivering capital projects. Professional Growth and Development Achieve your professional goals. CDS offers opportunities to advance in multiple career paths, including engineering, architecture, construction management, project planning and management, finance, business administration, process improvement, and data analytics. Education assistance is available through our tuition reimbursement program, and financial support for continuing education, licenses, and certifications is also available. Work-Life Balance Enjoy a balanced lifestyle in a city renowned for its quality of life, outdoor activities, and cultural experiences. Our employees also enjoy the ability to work up to 50% remotely, depending upon position and business needs. Health and Wellness The City of Austin is committed to providing cost-effective, sustainable benefits that assist employees in being physically and mentally healthy. For employees that are covered this includes low cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Click here to review the City of Austin’s Employee Benefits Guide. To learn more about working with the City of Austin, click here to watch a short video! Application Details: A detailed, complete City of Austin employment application is required to help us better evaluate your qualifications. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. Please be thorough in completing the employment application and list all experience that is relevant to this position. This position does allow for a resume or cover letter to be included but only relevant entries on your employment application will be considered for interview qualification and compensation purposes. If you are selected as the top candidate for a position, we may be contacting your current and former employer, as well as the references listed in your application. Please be sure you have listed at least 3 previous supervisors in the application with correct contact information. Additional Details: This position may require a skills assessment. If you are identified as a top candidate, verification of your education, which may include High School graduation or GED equivalent, undergraduate and/or graduate degrees, will be required. The Capital Delivery Services Department may close this job posting at any time after it has been advertised for seven (7) days, please apply as soon as possible if interested. Travel: The Capital Delivery Services Department is comprised of multiple facilities located throughout Austin. If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Record Evaluation you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Hybrid Work Environment: The City of Austin Telework Program is designed to empower employees and leaders to establish hybrid work arrangements that promote high levels of performance and engagement. The City of Austin has an established work arrangement under which an employee is scheduled to work at least 3 days per week at their designated worksite. Some positions may require additional time at their designated worksite. 90 Day Provision for Additional Vacancy: If the same or an additional vacancy occurs within the Capital Delivery Services Department in the same job title within 90 days after the start date of the top candidate, the additional position may be offered to another top candidate from the same candidate pool. This may include filling other vacancies with the same job title in other division/work locations within the City of Austin, Capital Delivery Services Department. Decisions on assigned selection may be made at the time of hire based on the business needs of the department. Pay Range $51.07 - $67.04 per hour Hours Monday through Friday 8:00 a.m. to 5:00 p.m. Hours may vary depending on work demands and business needs. Work hours may include after-hours, holidays, and weekend work. Job Close Date 07/29/2024 Type of Posting External Department Capital Delivery Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Austin Bergstrom International Airport Preferred Qualifications Preferred Experience: Experience managing large, complex building construction projects or programs. Experience working in a matrix team with staff from various departments or organizations and complex owner teams working together in a collaborative environment. Experience reading and interpreting contract documents for Construction Manager at Risk projects. Experience reading and interpreting contract documents for architectural and engineering services contracts. Experience developing and monitoring large, complex project scopes, budgets, and schedules. Ability to travel to multiple work locations. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Leads external and Citywide matrixed teams through the lifecycle of large, complex programs, including program development, implementation, and execution. Implements and maintains robust project governance and rigorous communication and reporting processes to ensure transparency, identify trends and evolving risks; develop mitigation and recovery plans, address potential and pending changes, and support accountability for project performance. Partners with asset owners, City leaders, elected officials, and other stakeholders to establish program purpose, goals, and objectives. Directs the development of program and project baseline scope, budgets, schedules, work plans, and cost estimates/projections to identify cost savings. Provides direction on risk management, project delivery approaches, project acceleration alternatives, project prioritization, and other areas such as: project management, engineering, communications, pre- construction management and planning, and quality assurance/quality control (QA/QC). Ensures stakeholder engagement strategies are employed throughout the program lifecycle to promote transparency, enhance alignment and engagement, and foster a collaborative environment to solve problems, resolve conflicts, and contribute to common goals. Meets with City management and staff to resolve CIP project issues, using subject matter judgment and expertise. Ensures effective coordination and communication with other City departments, neighborhood associations, the public, media, consultants, public agencies, and private sector representatives. Responsibilities - Supervisor and/or Leadership Exercised: May be responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of Local, State, and Federal laws, regulations, and ordinances regarding Capital Delivery. Knowledge of modern methods, techniques, and concepts as applied to the design and construction of capital projects. Skill in developing flexible and adaptable strategies to achieve organizational goals by understanding the organizational capabilities, the regulatory environment, and technological advancements. Skill in establishing and maintaining effective working relationships with City employees, City Council, the media, and the public. Skill in leading and managing a diverse workforce including department employees and contractors. Ability to understand complex issues and foster compromise along with daily interaction with all divisions and City departments/offices. Ability to perform a broad range of supervisory responsibilities. Ability to gather pertinent facts, make through analysis, arrive at sound conclusions, and formulate effective action plans. Ability to work cooperatively with other City employees and/or the public. Ability to direct and evaluate personnel in the accomplishment of goals and objectives and demonstrated ability to manage priorities and workloads. Ability to effectively communicate with people at many levels within the organization, with outside agencies and with the community. Ability to resolve customer complaints in accordance with established polices and regulations. Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position include graduation with a Bachelor’s degree from an accredited college or university with major coursework in Engineering, Architecture, Construction Management or related field, plus eight (8) years of progressively responsible experience leading large, complex, multi-disciplined infrastructure projects, including at least four (4) years of which were in a management capacity. Do you meet the minimum qualifications for this position? Yes No * Candidates for this position must hold at least one of the following licenses or certifications, or have the ability to obtain one within six (6) months of hire. Please indicate which of the following you currently hold or would be able to obtain within six (6) months: Certified Project Management Professional (PMP) Certified Construction Manager (CCM) Licensed Professional Engineering (PE) in the State of Texas; or if currently licensed in another state, must have the ability to obtain a Texas P.E. license within six (6) months of employment Licensed/Registered Architect (RA) None * The work hours for this position will vary depending on business needs, and may require overtime hours extending beyond the end of the regularly scheduled workshift, including weekends. This position is also considered essential to maintain critical operations and employees in this position will be required to report to work even in the event of bad weather, natural disaster, or other unforeseen circumstances that necessitate an emergency closure of City operations. Are you able to meet these schedule requirements? Yes No * Describe your experience managing large, complex building construction projects or programs. (Open Ended Question) * Describe your experience working in a matrix team with staff from various departments or organizations and complex owner teams working together in a collaborative environment. (Open Ended Question) * Describe your experience reading and interpreting contract documents for Construction Manager at Risk projects (Open Ended Question) * Describe your experience reading and interpreting contract documents for architectural and engineering services contracts. (Open Ended Question) * Describe your experience developing and monitoring large, complex project scopes, budgets, and schedules. (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No Optional & Required Documents Required Documents Optional Documents Cover Letter Resume
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Engineering, Architecture, Construction Management or related field, plus eight (8) years of progressively responsible experience leading large, complex, multi-disciplined infrastructure projects, including at least four (4) years of which were in a management capacity. Licenses or Certifications: One of the following licenses or certifications is required within six (6) months of hire: Certified Project Management Professional ( PMP ) Certified Construction Manager ( CCM ) Licensed Professional Engineering (PE) in the State of Texas; or if currently licensed in another state, must have the ability to obtain a Texas P.E. license within six (6) months of employment. Licensed/Registered Architect (RA) Notes to Applicants Position Overview: The Capital Delivery Consultant for the Austin Convention Center Expansion program will be an integral part of the project delivery team. This position will work within a matrix structure that includes City project management, inspection, and procurement staff, Convention Center staff as the project owner and a large team of consultant project managers, architects, engineers and construction managers. Who We Are: Capital Delivery Services ( CDS ) builds public projects to support the community. We do this by directly managing the City of Austin’s Capital Program with over 500 active projects, representing an investment of over $7 Billion. At CDS , we aim to create an environment that values diversity and adaptability and encourages staff at all levels to think creatively, experiment with new ideas, and contribute to a culture of continuous improvement. Our mission is to optimize delivery of quality capital projects through partnerships to create and equitable and sustainable community. Click here to visit our Facebook page to learn moreabout the Capital Delivery Services Department. Why Join Us? Meaningful Work Contribute to projects that improve the lives of the people in our community. Your work directly enables our department to deliver tangible construction projects throughout the city that will resonate for generations to come. Seeing results through a constructed project provides a sense of accomplishment and pride in your work. Innovation and Collaboration Collaborate with diverse and talented teams, leveraging technology, continuous improvement, and best practices to drive progress and embrace our One City - One Team - One Approach model of delivering capital projects. Professional Growth and Development Achieve your professional goals. CDS offers opportunities to advance in multiple career paths, including engineering, architecture, construction management, project planning and management, finance, business administration, process improvement, and data analytics. Education assistance is available through our tuition reimbursement program, and financial support for continuing education, licenses, and certifications is also available. Work-Life Balance Enjoy a balanced lifestyle in a city renowned for its quality of life, outdoor activities, and cultural experiences. Our employees also enjoy the ability to work up to 50% remotely, depending upon position and business needs. Health and Wellness The City of Austin is committed to providing cost-effective, sustainable benefits that assist employees in being physically and mentally healthy. For employees that are covered this includes low cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Click here to review the City of Austin’s Employee Benefits Guide. To learn more about working with the City of Austin, click here to watch a short video! Application Details: A detailed, complete City of Austin employment application is required to help us better evaluate your qualifications. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. Please be thorough in completing the employment application and list all experience that is relevant to this position. This position does allow for a resume or cover letter to be included but only relevant entries on your employment application will be considered for interview qualification and compensation purposes. If you are selected as the top candidate for a position, we may be contacting your current and former employer, as well as the references listed in your application. Please be sure you have listed at least 3 previous supervisors in the application with correct contact information. Additional Details: This position may require a skills assessment. If you are identified as a top candidate, verification of your education, which may include High School graduation or GED equivalent, undergraduate and/or graduate degrees, will be required. The Capital Delivery Services Department may close this job posting at any time after it has been advertised for seven (7) days, please apply as soon as possible if interested. Travel: The Capital Delivery Services Department is comprised of multiple facilities located throughout Austin. If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Record Evaluation you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Hybrid Work Environment: The City of Austin Telework Program is designed to empower employees and leaders to establish hybrid work arrangements that promote high levels of performance and engagement. The City of Austin has an established work arrangement under which an employee is scheduled to work at least 3 days per week at their designated worksite. Some positions may require additional time at their designated worksite. 90 Day Provision for Additional Vacancy: If the same or an additional vacancy occurs within the Capital Delivery Services Department in the same job title within 90 days after the start date of the top candidate, the additional position may be offered to another top candidate from the same candidate pool. This may include filling other vacancies with the same job title in other division/work locations within the City of Austin, Capital Delivery Services Department. Decisions on assigned selection may be made at the time of hire based on the business needs of the department. Pay Range $51.07 - $67.04 per hour Hours Monday through Friday 8:00 a.m. to 5:00 p.m. Hours may vary depending on work demands and business needs. Work hours may include after-hours, holidays, and weekend work. Job Close Date 07/29/2024 Type of Posting External Department Capital Delivery Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 500 E Cesar Chavez St, Austin, TX 78701 Preferred Qualifications Preferred Experience: Experience managing large, complex building construction projects or programs. Experience working in a matrix team with staff from various departments or organizations and complex owner teams working together in a collaborative environment. Experience reading and interpreting contract documents for Construction Manager at Risk projects. Experience reading and interpreting contract documents for architectural and engineering services contracts. Experience developing and monitoring large, complex project scopes, budgets, and schedules. Ability to travel to multiple work locations. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Leads external and Citywide matrixed teams through the lifecycle of large, complex programs, including program development, implementation, and execution. Implements and maintains robust project governance and rigorous communication and reporting processes to ensure transparency, identify trends and evolving risks; develop mitigation and recovery plans, address potential and pending changes, and support accountability for project performance. Partners with asset owners, City leaders, elected officials, and other stakeholders to establish program purpose, goals, and objectives. Directs the development of program and project baseline scope, budgets, schedules, work plans, and cost estimates/projections to identify cost savings. Provides direction on risk management, project delivery approaches, project acceleration alternatives, project prioritization, and other areas such as: project management, engineering, communications, pre- construction management and planning, and quality assurance/quality control (QA/QC). Ensures stakeholder engagement strategies are employed throughout the program lifecycle to promote transparency, enhance alignment and engagement, and foster a collaborative environment to solve problems, resolve conflicts, and contribute to common goals. Meets with City management and staff to resolve CIP project issues, using subject matter judgment and expertise. Ensures effective coordination and communication with other City departments, neighborhood associations, the public, media, consultants, public agencies, and private sector representatives. Responsibilities - Supervisor and/or Leadership Exercised: May be responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of Local, State, and Federal laws, regulations, and ordinances regarding Capital Delivery. Knowledge of modern methods, techniques, and concepts as applied to the design and construction of capital projects. Skill in developing flexible and adaptable strategies to achieve organizational goals by understanding the organizational capabilities, the regulatory environment, and technological advancements. Skill in establishing and maintaining effective working relationships with City employees, City Council, the media, and the public. Skill in leading and managing a diverse workforce including department employees and contractors. Ability to understand complex issues and foster compromise along with daily interaction with all divisions and City departments/offices. Ability to perform a broad range of supervisory responsibilities. Ability to gather pertinent facts, make through analysis, arrive at sound conclusions, and formulate effective action plans. Ability to work cooperatively with other City employees and/or the public. Ability to direct and evaluate personnel in the accomplishment of goals and objectives and demonstrated ability to manage priorities and workloads. Ability to effectively communicate with people at many levels within the organization, with outside agencies and with the community. Ability to resolve customer complaints in accordance with established polices and regulations. Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position include graduation with a Bachelor’s degree from an accredited college or university with major coursework in Engineering, Architecture, Construction Management or related field, plus eight (8) years of progressively responsible experience leading large, complex, multi-disciplined infrastructure projects, including at least four (4) years of which were in a management capacity. Do you meet the minimum qualifications for this position? Yes No * Candidates for this position must hold at least one of the following licenses or certifications, or have the ability to obtain one within six (6) months of hire. Please indicate which of the following you currently hold or would be able to obtain within six (6) months: Certified Project Management Professional (PMP) Certified Construction Manager (CCM) Licensed Professional Engineering (PE) in the State of Texas; or if currently licensed in another state, must have the ability to obtain a Texas P.E. license within six (6) months of employment Licensed/Registered Architect (RA) None * The work hours for this position will vary depending on business needs, and may require overtime hours extending beyond the end of the regularly scheduled workshift, including weekends. This position is also considered essential to maintain critical operations and employees in this position will be required to report to work even in the event of bad weather, natural disaster, or other unforeseen circumstances that necessitate an emergency closure of City operations. Are you able to meet these schedule requirements? Yes No * Describe your experience managing large, complex building construction projects or programs. (Open Ended Question) * Describe your experience working in a matrix team with staff from various departments or organizations and complex owner teams working together in a collaborative environment. (Open Ended Question) * Describe your experience reading and interpreting contract documents for Construction Manager at Risk projects (Open Ended Question) * Describe your experience reading and interpreting contract documents for architectural and engineering services contracts. (Open Ended Question) * Describe your experience developing and monitoring large, complex project scopes, budgets, and schedules. (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No Optional & Required Documents Required Documents Optional Documents Cover Letter Resume
Jul 03, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Engineering, Architecture, Construction Management or related field, plus eight (8) years of progressively responsible experience leading large, complex, multi-disciplined infrastructure projects, including at least four (4) years of which were in a management capacity. Licenses or Certifications: One of the following licenses or certifications is required within six (6) months of hire: Certified Project Management Professional ( PMP ) Certified Construction Manager ( CCM ) Licensed Professional Engineering (PE) in the State of Texas; or if currently licensed in another state, must have the ability to obtain a Texas P.E. license within six (6) months of employment. Licensed/Registered Architect (RA) Notes to Applicants Position Overview: The Capital Delivery Consultant for the Austin Convention Center Expansion program will be an integral part of the project delivery team. This position will work within a matrix structure that includes City project management, inspection, and procurement staff, Convention Center staff as the project owner and a large team of consultant project managers, architects, engineers and construction managers. Who We Are: Capital Delivery Services ( CDS ) builds public projects to support the community. We do this by directly managing the City of Austin’s Capital Program with over 500 active projects, representing an investment of over $7 Billion. At CDS , we aim to create an environment that values diversity and adaptability and encourages staff at all levels to think creatively, experiment with new ideas, and contribute to a culture of continuous improvement. Our mission is to optimize delivery of quality capital projects through partnerships to create and equitable and sustainable community. Click here to visit our Facebook page to learn moreabout the Capital Delivery Services Department. Why Join Us? Meaningful Work Contribute to projects that improve the lives of the people in our community. Your work directly enables our department to deliver tangible construction projects throughout the city that will resonate for generations to come. Seeing results through a constructed project provides a sense of accomplishment and pride in your work. Innovation and Collaboration Collaborate with diverse and talented teams, leveraging technology, continuous improvement, and best practices to drive progress and embrace our One City - One Team - One Approach model of delivering capital projects. Professional Growth and Development Achieve your professional goals. CDS offers opportunities to advance in multiple career paths, including engineering, architecture, construction management, project planning and management, finance, business administration, process improvement, and data analytics. Education assistance is available through our tuition reimbursement program, and financial support for continuing education, licenses, and certifications is also available. Work-Life Balance Enjoy a balanced lifestyle in a city renowned for its quality of life, outdoor activities, and cultural experiences. Our employees also enjoy the ability to work up to 50% remotely, depending upon position and business needs. Health and Wellness The City of Austin is committed to providing cost-effective, sustainable benefits that assist employees in being physically and mentally healthy. For employees that are covered this includes low cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Click here to review the City of Austin’s Employee Benefits Guide. To learn more about working with the City of Austin, click here to watch a short video! Application Details: A detailed, complete City of Austin employment application is required to help us better evaluate your qualifications. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. Please be thorough in completing the employment application and list all experience that is relevant to this position. This position does allow for a resume or cover letter to be included but only relevant entries on your employment application will be considered for interview qualification and compensation purposes. If you are selected as the top candidate for a position, we may be contacting your current and former employer, as well as the references listed in your application. Please be sure you have listed at least 3 previous supervisors in the application with correct contact information. Additional Details: This position may require a skills assessment. If you are identified as a top candidate, verification of your education, which may include High School graduation or GED equivalent, undergraduate and/or graduate degrees, will be required. The Capital Delivery Services Department may close this job posting at any time after it has been advertised for seven (7) days, please apply as soon as possible if interested. Travel: The Capital Delivery Services Department is comprised of multiple facilities located throughout Austin. If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Record Evaluation you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Hybrid Work Environment: The City of Austin Telework Program is designed to empower employees and leaders to establish hybrid work arrangements that promote high levels of performance and engagement. The City of Austin has an established work arrangement under which an employee is scheduled to work at least 3 days per week at their designated worksite. Some positions may require additional time at their designated worksite. 90 Day Provision for Additional Vacancy: If the same or an additional vacancy occurs within the Capital Delivery Services Department in the same job title within 90 days after the start date of the top candidate, the additional position may be offered to another top candidate from the same candidate pool. This may include filling other vacancies with the same job title in other division/work locations within the City of Austin, Capital Delivery Services Department. Decisions on assigned selection may be made at the time of hire based on the business needs of the department. Pay Range $51.07 - $67.04 per hour Hours Monday through Friday 8:00 a.m. to 5:00 p.m. Hours may vary depending on work demands and business needs. Work hours may include after-hours, holidays, and weekend work. Job Close Date 07/29/2024 Type of Posting External Department Capital Delivery Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 500 E Cesar Chavez St, Austin, TX 78701 Preferred Qualifications Preferred Experience: Experience managing large, complex building construction projects or programs. Experience working in a matrix team with staff from various departments or organizations and complex owner teams working together in a collaborative environment. Experience reading and interpreting contract documents for Construction Manager at Risk projects. Experience reading and interpreting contract documents for architectural and engineering services contracts. Experience developing and monitoring large, complex project scopes, budgets, and schedules. Ability to travel to multiple work locations. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Leads external and Citywide matrixed teams through the lifecycle of large, complex programs, including program development, implementation, and execution. Implements and maintains robust project governance and rigorous communication and reporting processes to ensure transparency, identify trends and evolving risks; develop mitigation and recovery plans, address potential and pending changes, and support accountability for project performance. Partners with asset owners, City leaders, elected officials, and other stakeholders to establish program purpose, goals, and objectives. Directs the development of program and project baseline scope, budgets, schedules, work plans, and cost estimates/projections to identify cost savings. Provides direction on risk management, project delivery approaches, project acceleration alternatives, project prioritization, and other areas such as: project management, engineering, communications, pre- construction management and planning, and quality assurance/quality control (QA/QC). Ensures stakeholder engagement strategies are employed throughout the program lifecycle to promote transparency, enhance alignment and engagement, and foster a collaborative environment to solve problems, resolve conflicts, and contribute to common goals. Meets with City management and staff to resolve CIP project issues, using subject matter judgment and expertise. Ensures effective coordination and communication with other City departments, neighborhood associations, the public, media, consultants, public agencies, and private sector representatives. Responsibilities - Supervisor and/or Leadership Exercised: May be responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of Local, State, and Federal laws, regulations, and ordinances regarding Capital Delivery. Knowledge of modern methods, techniques, and concepts as applied to the design and construction of capital projects. Skill in developing flexible and adaptable strategies to achieve organizational goals by understanding the organizational capabilities, the regulatory environment, and technological advancements. Skill in establishing and maintaining effective working relationships with City employees, City Council, the media, and the public. Skill in leading and managing a diverse workforce including department employees and contractors. Ability to understand complex issues and foster compromise along with daily interaction with all divisions and City departments/offices. Ability to perform a broad range of supervisory responsibilities. Ability to gather pertinent facts, make through analysis, arrive at sound conclusions, and formulate effective action plans. Ability to work cooperatively with other City employees and/or the public. Ability to direct and evaluate personnel in the accomplishment of goals and objectives and demonstrated ability to manage priorities and workloads. Ability to effectively communicate with people at many levels within the organization, with outside agencies and with the community. Ability to resolve customer complaints in accordance with established polices and regulations. Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position include graduation with a Bachelor’s degree from an accredited college or university with major coursework in Engineering, Architecture, Construction Management or related field, plus eight (8) years of progressively responsible experience leading large, complex, multi-disciplined infrastructure projects, including at least four (4) years of which were in a management capacity. Do you meet the minimum qualifications for this position? Yes No * Candidates for this position must hold at least one of the following licenses or certifications, or have the ability to obtain one within six (6) months of hire. Please indicate which of the following you currently hold or would be able to obtain within six (6) months: Certified Project Management Professional (PMP) Certified Construction Manager (CCM) Licensed Professional Engineering (PE) in the State of Texas; or if currently licensed in another state, must have the ability to obtain a Texas P.E. license within six (6) months of employment Licensed/Registered Architect (RA) None * The work hours for this position will vary depending on business needs, and may require overtime hours extending beyond the end of the regularly scheduled workshift, including weekends. This position is also considered essential to maintain critical operations and employees in this position will be required to report to work even in the event of bad weather, natural disaster, or other unforeseen circumstances that necessitate an emergency closure of City operations. Are you able to meet these schedule requirements? Yes No * Describe your experience managing large, complex building construction projects or programs. (Open Ended Question) * Describe your experience working in a matrix team with staff from various departments or organizations and complex owner teams working together in a collaborative environment. (Open Ended Question) * Describe your experience reading and interpreting contract documents for Construction Manager at Risk projects (Open Ended Question) * Describe your experience reading and interpreting contract documents for architectural and engineering services contracts. (Open Ended Question) * Describe your experience developing and monitoring large, complex project scopes, budgets, and schedules. (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No Optional & Required Documents Required Documents Optional Documents Cover Letter Resume
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Engineering, Architecture, Construction Management or related field, plus eight (8) years of progressively responsible experience leading large, complex, multi-disciplined infrastructure projects, including at least four (4) years of which were in a management capacity. Licenses or Certifications: One of the following licenses or certifications is required within six (6) months of hire: Certified Project Management Professional ( PMP ) Certified Construction Manager ( CCM ) Licensed Professional Engineering (PE) in the State of Texas; or if currently licensed in another state, must have the ability to obtain a Texas P.E. license within six (6) months of employment. Licensed/Registered Architect (RA) Notes to Applicants Position Overview: The Capital Delivery Consultant for the Bond Development program will be an integral part of the integrated bond development and will also lead the development of the long- range CIP strategic plan. This position will work within a matrix structure that includes City project management, City wide department staff as the project owners and a team of consultant project managers, architects, engineers and construction managers. Who We Are: Capital Delivery Services ( CDS ) builds public projects to support the community. We do this by directly managing the City of Austin’s Capital Program with over 500 active projects, representing an investment of over $7 Billion. At CDS , we aim to create an environment that values diversity and adaptability and encourages staff at all levels to think creatively, experiment with new ideas, and contribute to a culture of continuous improvement. Click here to visit our Facebook page to learn moreabout the Capital Delivery Services Department. ( https://www.facebook.com/atxcapitaldelivery/ ) Why Join Us? Meaningful Work Contribute to projects that improve the lives of the people in our community. Your work directly enables our department to deliver tangible construction projects throughout the city that will resonate for generations to come. Seeing results through a constructed project provides a sense of accomplishment and pride in your work. Innovation and Collaboration Collaborate with diverse and talented teams, leveraging technology, continuous improvement, and best practices to drive progress and embrace our One City - One Team - One Approach model of delivering capital projects. Professional Growth and Development Achieve your professional goals. CDS offers opportunities to advance in multiple career paths, including engineering, architecture, construction management, project planning and management, finance, business administration, process improvement, and data analytics. Education assistance is available through our tuition reimbursement program, and financial support for continuing education, licenses, and certifications is also available. Work-Life Balance Enjoy a balanced lifestyle in a city renowned for its quality of life, outdoor activities, and cultural experiences. Our employees also enjoy the ability to work up to 50% remotely, depending upon position and business needs. Health and Wellness The City of Austin is committed to providing cost-effective, sustainable benefits that assist employees in being physically and mentally healthy. For employees that are covered this includes low cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Click here to review the City of Austin’s Employee Benefits Guide. ( https://www.austintexas.gov/department/active-employee-benefits ) To learn more about working with the City of Austin, click here to watch a short video! ( https://www.youtube.com/watch?v=lmXyHwXyMbg ) Application Details: A detailed, complete City of Austin employment application is required to help us better evaluate your qualifications. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. Please be thorough in completing the employment application and list all experience that is relevant to this position. This position does allow for a resume or cover letter to be included but relevant entries on your employment application will primarily be considered for interview qualification and compensation purposes. If you are selected as the top candidate for a position, we may be contacting your current and former employer, as well as the references listed in your application. Please be sure you have listed at least 3 previous supervisors in the application with correct contact information. Additional Details: This position may require a skills assessment. If you are identified as a top candidate, verification of your education, which may include High School graduation or GED equivalent, undergraduate and/or graduate degrees, will be required. The Capital Delivery Services Department may close this job posting at any time after it has been advertised for seven (7) days, please apply as soon as possible if interested. Travel: The Capital Delivery Services Department is comprised of multiple facilities located throughout Austin. If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Record Evaluation ( https://www.austintexas.gov/sites/default/files/files/Employment/new_hire_driver_safety_standards.pdf ) you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Hybrid Work Environment: The City of Austin Telework Program is designed to empower employees and leaders to establish hybrid work arrangements that promote high levels of performance and engagement. The City of Austin has an established work arrangement under which an employee is scheduled to work at least 3 days per week at their designated worksite. Some positions may require additional time at their designated worksite. 90 Day Provision for Additional Vacancy: If the same or an additional vacancy occurs within the Capital Delivery Services Department in the same job title within 90 days after the start date of the top candidate, the additional position may be offered to another top candidate from the same candidate pool. This may include filling other vacancies with the same job title in other division/work locations within the City of Austin, Capital Delivery Services Department. Decisions on assigned selection may be made at the time of hire based on the business needs of the department. Pay Range $51.07 - $67.04 per hour Hours Monday - Friday, 8:00 a.m. - 5:00 p.m; Hours may vary depending on work demands and business needs. Work hours may include after-hours, holidays, and weekend work. Job Close Date 07/29/2024 Type of Posting External Department Capital Delivery Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location OTC 505 Barton Springs Rd., Ste. 800, Austin TX Preferred Qualifications Experience leading, overseeing, and evaluating municipal capital bond project lifecycles from project initiation through completion using accepted project management methodologies. Experience engaging with members of the public, as needed, to gather feedback or to convey information on capital projects. Experience initiating municipal capital bond programs, obtaining authorization and commitment, and demonstrating business need and project feasibility. Experience coordinating with other city departments and divisions, regulatory agencies, financial staff, senior management, and City Council to develop project budgets, schedules, work plans, resource requirements, and cost estimates and projections. Experience identifying potential project risks and difficulties and deigning strategies to mitigate or avoid them. Ability to plan and manage efficient program and project meetings. Experience working under pressure with tight deadlines in a professional setting. Ability to travel to multiple work locations. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Leads external and Citywide matrixed teams through the lifecycle of large, complex programs, including program development, implementation, and execution. Implements and maintains robust project governance and rigorous communication and reporting processes to ensure transparency, identify trends and evolving risks; develop mitigation and recovery plans, address potential and pending changes, and support accountability for project performance. Partners with asset owners, City leaders, elected officials, and other stakeholders to establish program purpose, goals, and objectives. Directs the development of program and project baseline scope, budgets, schedules, work plans, and cost estimates/projections to identify cost savings. Provides direction on risk management, project delivery approaches, project acceleration alternatives, project prioritization, and other areas such as: project management, engineering, communications, pre- construction management and planning, and quality assurance/quality control (QA/QC). Ensures stakeholder engagement strategies are employed throughout the program lifecycle to promote transparency, enhance alignment and engagement, and foster a collaborative environment to solve problems, resolve conflicts, and contribute to common goals. Meets with City management and staff to resolve CIP project issues, using subject matter judgment and expertise. Ensures effective coordination and communication with other City departments, neighborhood associations, the public, media, consultants, public agencies, and private sector representatives. Responsibilities - Supervisor and/or Leadership Exercised: May be responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of Local, State, and Federal laws, regulations, and ordinances regarding Capital Delivery. Knowledge of modern methods, techniques, and concepts as applied to the design and construction of capital projects. Skill in developing flexible and adaptable strategies to achieve organizational goals by understanding the organizational capabilities, the regulatory environment, and technological advancements. Skill in establishing and maintaining effective working relationships with City employees, City Council, the media, and the public. Skill in leading and managing a diverse workforce including department employees and contractors. Ability to understand complex issues and foster compromise along with daily interaction with all divisions and City departments/offices. Ability to perform a broad range of supervisory responsibilities. Ability to gather pertinent facts, make through analysis, arrive at sound conclusions, and formulate effective action plans. Ability to work cooperatively with other City employees and/or the public. Ability to direct and evaluate personnel in the accomplishment of goals and objectives and demonstrated ability to manage priorities and workloads. Ability to effectively communicate with people at many levels within the organization, with outside agencies and with the community. Ability to resolve customer complaints in accordance with established polices and regulations. Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position include graduation with a Bachelor’s degree from an accredited college or university with major coursework in Engineering, Architecture, Construction Management or related field, plus eight (8) years of progressively responsible experience leading large, complex, multi-disciplined infrastructure projects, including at least four (4) years of which were in a management capacity. Do you meet the minimum qualifications for this position? Yes No * Candidates for this position must hold at least one of the following licenses or certifications, or have the ability to obtain one within six (6) months of hire. Please indicate which of the following you currently hold or would be able to obtain within six (6) months: Certified Project Management Professional (PMP) Certified Construction Manager (CCM) Licensed Professional Engineering (PE) in the State of Texas; or if currently licensed in another state, must have the ability to obtain a Texas P.E. license within six (6) months of employment Licensed/Registered Architect (RA) None * Please describe your experience in developing municipal capital bond programs. (Open Ended Question) * Please describe your experience working in a matrix team with staff from various departments or organizations and complex project owner teams working together in a collaborative environment. (Open Ended Question) * Describe your experience developing and monitoring large, complex project scopes, budgets, and schedules. (Open Ended Question) * Please describe your experience planning for long-range infrastructure needs. (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No Optional & Required Documents Required Documents Resume Cover Letter Optional Documents
Jun 29, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Engineering, Architecture, Construction Management or related field, plus eight (8) years of progressively responsible experience leading large, complex, multi-disciplined infrastructure projects, including at least four (4) years of which were in a management capacity. Licenses or Certifications: One of the following licenses or certifications is required within six (6) months of hire: Certified Project Management Professional ( PMP ) Certified Construction Manager ( CCM ) Licensed Professional Engineering (PE) in the State of Texas; or if currently licensed in another state, must have the ability to obtain a Texas P.E. license within six (6) months of employment. Licensed/Registered Architect (RA) Notes to Applicants Position Overview: The Capital Delivery Consultant for the Bond Development program will be an integral part of the integrated bond development and will also lead the development of the long- range CIP strategic plan. This position will work within a matrix structure that includes City project management, City wide department staff as the project owners and a team of consultant project managers, architects, engineers and construction managers. Who We Are: Capital Delivery Services ( CDS ) builds public projects to support the community. We do this by directly managing the City of Austin’s Capital Program with over 500 active projects, representing an investment of over $7 Billion. At CDS , we aim to create an environment that values diversity and adaptability and encourages staff at all levels to think creatively, experiment with new ideas, and contribute to a culture of continuous improvement. Click here to visit our Facebook page to learn moreabout the Capital Delivery Services Department. ( https://www.facebook.com/atxcapitaldelivery/ ) Why Join Us? Meaningful Work Contribute to projects that improve the lives of the people in our community. Your work directly enables our department to deliver tangible construction projects throughout the city that will resonate for generations to come. Seeing results through a constructed project provides a sense of accomplishment and pride in your work. Innovation and Collaboration Collaborate with diverse and talented teams, leveraging technology, continuous improvement, and best practices to drive progress and embrace our One City - One Team - One Approach model of delivering capital projects. Professional Growth and Development Achieve your professional goals. CDS offers opportunities to advance in multiple career paths, including engineering, architecture, construction management, project planning and management, finance, business administration, process improvement, and data analytics. Education assistance is available through our tuition reimbursement program, and financial support for continuing education, licenses, and certifications is also available. Work-Life Balance Enjoy a balanced lifestyle in a city renowned for its quality of life, outdoor activities, and cultural experiences. Our employees also enjoy the ability to work up to 50% remotely, depending upon position and business needs. Health and Wellness The City of Austin is committed to providing cost-effective, sustainable benefits that assist employees in being physically and mentally healthy. For employees that are covered this includes low cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Click here to review the City of Austin’s Employee Benefits Guide. ( https://www.austintexas.gov/department/active-employee-benefits ) To learn more about working with the City of Austin, click here to watch a short video! ( https://www.youtube.com/watch?v=lmXyHwXyMbg ) Application Details: A detailed, complete City of Austin employment application is required to help us better evaluate your qualifications. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. Please be thorough in completing the employment application and list all experience that is relevant to this position. This position does allow for a resume or cover letter to be included but relevant entries on your employment application will primarily be considered for interview qualification and compensation purposes. If you are selected as the top candidate for a position, we may be contacting your current and former employer, as well as the references listed in your application. Please be sure you have listed at least 3 previous supervisors in the application with correct contact information. Additional Details: This position may require a skills assessment. If you are identified as a top candidate, verification of your education, which may include High School graduation or GED equivalent, undergraduate and/or graduate degrees, will be required. The Capital Delivery Services Department may close this job posting at any time after it has been advertised for seven (7) days, please apply as soon as possible if interested. Travel: The Capital Delivery Services Department is comprised of multiple facilities located throughout Austin. If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Record Evaluation ( https://www.austintexas.gov/sites/default/files/files/Employment/new_hire_driver_safety_standards.pdf ) you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Hybrid Work Environment: The City of Austin Telework Program is designed to empower employees and leaders to establish hybrid work arrangements that promote high levels of performance and engagement. The City of Austin has an established work arrangement under which an employee is scheduled to work at least 3 days per week at their designated worksite. Some positions may require additional time at their designated worksite. 90 Day Provision for Additional Vacancy: If the same or an additional vacancy occurs within the Capital Delivery Services Department in the same job title within 90 days after the start date of the top candidate, the additional position may be offered to another top candidate from the same candidate pool. This may include filling other vacancies with the same job title in other division/work locations within the City of Austin, Capital Delivery Services Department. Decisions on assigned selection may be made at the time of hire based on the business needs of the department. Pay Range $51.07 - $67.04 per hour Hours Monday - Friday, 8:00 a.m. - 5:00 p.m; Hours may vary depending on work demands and business needs. Work hours may include after-hours, holidays, and weekend work. Job Close Date 07/29/2024 Type of Posting External Department Capital Delivery Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location OTC 505 Barton Springs Rd., Ste. 800, Austin TX Preferred Qualifications Experience leading, overseeing, and evaluating municipal capital bond project lifecycles from project initiation through completion using accepted project management methodologies. Experience engaging with members of the public, as needed, to gather feedback or to convey information on capital projects. Experience initiating municipal capital bond programs, obtaining authorization and commitment, and demonstrating business need and project feasibility. Experience coordinating with other city departments and divisions, regulatory agencies, financial staff, senior management, and City Council to develop project budgets, schedules, work plans, resource requirements, and cost estimates and projections. Experience identifying potential project risks and difficulties and deigning strategies to mitigate or avoid them. Ability to plan and manage efficient program and project meetings. Experience working under pressure with tight deadlines in a professional setting. Ability to travel to multiple work locations. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Leads external and Citywide matrixed teams through the lifecycle of large, complex programs, including program development, implementation, and execution. Implements and maintains robust project governance and rigorous communication and reporting processes to ensure transparency, identify trends and evolving risks; develop mitigation and recovery plans, address potential and pending changes, and support accountability for project performance. Partners with asset owners, City leaders, elected officials, and other stakeholders to establish program purpose, goals, and objectives. Directs the development of program and project baseline scope, budgets, schedules, work plans, and cost estimates/projections to identify cost savings. Provides direction on risk management, project delivery approaches, project acceleration alternatives, project prioritization, and other areas such as: project management, engineering, communications, pre- construction management and planning, and quality assurance/quality control (QA/QC). Ensures stakeholder engagement strategies are employed throughout the program lifecycle to promote transparency, enhance alignment and engagement, and foster a collaborative environment to solve problems, resolve conflicts, and contribute to common goals. Meets with City management and staff to resolve CIP project issues, using subject matter judgment and expertise. Ensures effective coordination and communication with other City departments, neighborhood associations, the public, media, consultants, public agencies, and private sector representatives. Responsibilities - Supervisor and/or Leadership Exercised: May be responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of Local, State, and Federal laws, regulations, and ordinances regarding Capital Delivery. Knowledge of modern methods, techniques, and concepts as applied to the design and construction of capital projects. Skill in developing flexible and adaptable strategies to achieve organizational goals by understanding the organizational capabilities, the regulatory environment, and technological advancements. Skill in establishing and maintaining effective working relationships with City employees, City Council, the media, and the public. Skill in leading and managing a diverse workforce including department employees and contractors. Ability to understand complex issues and foster compromise along with daily interaction with all divisions and City departments/offices. Ability to perform a broad range of supervisory responsibilities. Ability to gather pertinent facts, make through analysis, arrive at sound conclusions, and formulate effective action plans. Ability to work cooperatively with other City employees and/or the public. Ability to direct and evaluate personnel in the accomplishment of goals and objectives and demonstrated ability to manage priorities and workloads. Ability to effectively communicate with people at many levels within the organization, with outside agencies and with the community. Ability to resolve customer complaints in accordance with established polices and regulations. Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position include graduation with a Bachelor’s degree from an accredited college or university with major coursework in Engineering, Architecture, Construction Management or related field, plus eight (8) years of progressively responsible experience leading large, complex, multi-disciplined infrastructure projects, including at least four (4) years of which were in a management capacity. Do you meet the minimum qualifications for this position? Yes No * Candidates for this position must hold at least one of the following licenses or certifications, or have the ability to obtain one within six (6) months of hire. Please indicate which of the following you currently hold or would be able to obtain within six (6) months: Certified Project Management Professional (PMP) Certified Construction Manager (CCM) Licensed Professional Engineering (PE) in the State of Texas; or if currently licensed in another state, must have the ability to obtain a Texas P.E. license within six (6) months of employment Licensed/Registered Architect (RA) None * Please describe your experience in developing municipal capital bond programs. (Open Ended Question) * Please describe your experience working in a matrix team with staff from various departments or organizations and complex project owner teams working together in a collaborative environment. (Open Ended Question) * Describe your experience developing and monitoring large, complex project scopes, budgets, and schedules. (Open Ended Question) * Please describe your experience planning for long-range infrastructure needs. (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No Optional & Required Documents Required Documents Resume Cover Letter Optional Documents
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Technical Project Manager SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services/Project Management Appointment Type This is a one-year probationary position. Time Base Full-Time Work Schedule Monday - Friday; 8:00 am -5:00 pm Anticipated Hiring Range $6,250.00 - $6,845.00 Per Month ($75,000.00 - $82,140.00 Annually) Salary is commensurate with experience. Position Summary Reporting to the Manager of the Project Management Office, this position will work under minimal direction to independently coordinate, plan, support, and execute enterprise-wide and division information technology projects. The incumbent will manage the Project Management Life Cycle from beginning to end, establish multi-disciplinary stakeholder and project team buy-in, apply his or her knowledge and understanding of industry-accepted methodologies (i.e., Project Management Body of Knowledge [PMBOK]) and lessons learned from past experience to facilitate project success. The Technical Project Manager will provide imaginative, thorough, and practicable solutions to a wide range of problems. Using technical experience and training, the incumbent works with all the Information Technology Services departments and functional divisions during the course of managing projects, with an emphasis on projects incorporating technology to support student success, teaching, learning, and research. The incumbent will also work with the Director, other project managers, and ITS colleagues to develop and implement maturing project management policies and procedures. This incumbent will develop a thorough understanding of Information Technology services and how they each support projects. Position Information Plans Projects Under minimal direction: Consults with project sponsors to clarify project scope, deliverables, timelines, and analyze risk. Interacts with users and other stakeholders (administration, faculty, staff, students, vendors) to further understand requirements. Develops the project plan as needed to identify and organize project resources, assigning and clarifying roles and responsibilities, establish project schedule, plan for communication, risk, budget, and quality assurance Uses presentation and communication skills and tools to communicate project vision and plans to team and stakeholders. Works with Information Security, Networking, Operations, Identity Management, and other information technology departments to plan for proper system and security design, best practices, and service transition. Works with Service Desk and IT Training and Communications Coordinator to plan project communications to the users and campus community. Documents project planning in the project and portfolio management tool. Executes Technical Projects Applies certified PM tools and methodologies to achieve project milestones, maintain scope, and execute project plans. Observes project team dynamics to ensure effective team member synergies and to resolve team issues. Creates progressive milestones to recognize successes, provide feedback, and motivate the project team. Gathers and analyzes project metrics to evaluate project performance and to manage issues, risk and changes of scope. Coordinates with technical managers and resources from Information Security, Networking, Operations and other information technology departments to execute the plan, utilizing past experience and knowledge to look for gaps or risks. Communicates with stakeholders, senior management and project leaders to discuss issues and resolutions and to authorize scope changes. Maintains project status and appropriate documents such as requirements, issues, and risk in the project and portfolio management tool. Monitors and Controls Projects Utilizes PM tools to manage project timelines and accuracy, ensure project resource commitments are met, and track activities and variances. Performs assessments throughout projects to identify risks and their potential impact and to develop response strategies for managing and mitigating risk factors. Using email, Word, Visio, Excel, and the project software as appropriate, interacts with project customers to verify completion dates, review milestone expectations, and to manage Information Technology Services (ITS) personnel resource schedules. Interacts with Functional Managers to manage resources and to meet project commitments and avoid delays and conflicts. Offers sponsors solutions to problems with imaginative, thorough, and practicable solutions. Closes Projects Evaluates project achievements and facilitates the “lessons learned” process to provide documented historical information for future projects. Obtains formal approvals for closing project plans to ensure deliverables met requirements and expectations. Works with the Service Desk and the Applications Manager on formal handover. Surveys customers, stakeholders, sponsors, and team members to gather input on project quality, metrics performance and recommendations for improvement. Stores documents, creates final status, finalizes project plan, and formally closes the project in the project and portfolio management tool. Project Governance Assist with implementation and improvement of yearly Project Governance process and Project Management processes Reviews project requests and works with requestor and team to get estimates. Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Education Bachelor’s degree in related area such as Computer Science, Management Information Systems, Information Technology, Business, or related field from an accredited university. Work Experience Minimum 3+ years experience and proven ability to independently plan and manage complex projects with a technical component and with broad division or university impact. Knowledge, skills and abilities: Working knowledge of an ability to apply the Project Management Body of Knowledge (PMBOK) Demonstrated ability to work and communicate effectively with users at multiple levels of the organization Excellent communication skills including writing, speaking, facilitation, and presentations Demonstrated experience successfully working with Information Security, Systems, Networking, Service Desk and other IT departments to plan for proper system and security design and best practices during project planning, execution, and transition Demonstrated personal accountability and creative problem solving skills Demonstrated experience and commitment to providing excellent service to diverse faculty, staff, and students Demonstrated experience with effectively completing assignments, prioritizing based on strategic goals, and meeting deadlines Experience using project and portfolio management software (such as Jira/Confluence, etc.) for documentating, storing, and sharing project charter information, plans and schedules, team information, issues, risks, and communications Experience leading projects in a matrixed IT environment that involve aspects of IT Governance such as web governance, data governance, etc. Experience implementing process improvement and process automation Experience working with users, leaders, and decision makers to ensure strategic and effective decision making occurs in process and project work Demonstrated understanding and applicable experience of higher education organizational structures and mission Project Management Professional (PMP) certification Familiarity with Agile (Scrum) concepts Demonstrated knowledge of Microsoft Office products (e.g. Excel, Word, Visio etc.) Ability to effectively present process improvement ideas, alternative solutions, and workflow concepts in applicable written or presentation formats such as Context Diagrams, Use Cases, Workflow and Swim Lane Diagrams Ability to use consultative and facilitative skills to gain consensus on specific outcomes and requirements Environmental/Physical/Special The incumbent may be required to sit in an open office environment with other project team members. This is an exempt position and is not subject or eligible for overtime or compensatory time off. The incumbent may be required to work outside of their regular work schedule for special projects. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Apr 03 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Working Title Technical Project Manager SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services/Project Management Appointment Type This is a one-year probationary position. Time Base Full-Time Work Schedule Monday - Friday; 8:00 am -5:00 pm Anticipated Hiring Range $6,250.00 - $6,845.00 Per Month ($75,000.00 - $82,140.00 Annually) Salary is commensurate with experience. Position Summary Reporting to the Manager of the Project Management Office, this position will work under minimal direction to independently coordinate, plan, support, and execute enterprise-wide and division information technology projects. The incumbent will manage the Project Management Life Cycle from beginning to end, establish multi-disciplinary stakeholder and project team buy-in, apply his or her knowledge and understanding of industry-accepted methodologies (i.e., Project Management Body of Knowledge [PMBOK]) and lessons learned from past experience to facilitate project success. The Technical Project Manager will provide imaginative, thorough, and practicable solutions to a wide range of problems. Using technical experience and training, the incumbent works with all the Information Technology Services departments and functional divisions during the course of managing projects, with an emphasis on projects incorporating technology to support student success, teaching, learning, and research. The incumbent will also work with the Director, other project managers, and ITS colleagues to develop and implement maturing project management policies and procedures. This incumbent will develop a thorough understanding of Information Technology services and how they each support projects. Position Information Plans Projects Under minimal direction: Consults with project sponsors to clarify project scope, deliverables, timelines, and analyze risk. Interacts with users and other stakeholders (administration, faculty, staff, students, vendors) to further understand requirements. Develops the project plan as needed to identify and organize project resources, assigning and clarifying roles and responsibilities, establish project schedule, plan for communication, risk, budget, and quality assurance Uses presentation and communication skills and tools to communicate project vision and plans to team and stakeholders. Works with Information Security, Networking, Operations, Identity Management, and other information technology departments to plan for proper system and security design, best practices, and service transition. Works with Service Desk and IT Training and Communications Coordinator to plan project communications to the users and campus community. Documents project planning in the project and portfolio management tool. Executes Technical Projects Applies certified PM tools and methodologies to achieve project milestones, maintain scope, and execute project plans. Observes project team dynamics to ensure effective team member synergies and to resolve team issues. Creates progressive milestones to recognize successes, provide feedback, and motivate the project team. Gathers and analyzes project metrics to evaluate project performance and to manage issues, risk and changes of scope. Coordinates with technical managers and resources from Information Security, Networking, Operations and other information technology departments to execute the plan, utilizing past experience and knowledge to look for gaps or risks. Communicates with stakeholders, senior management and project leaders to discuss issues and resolutions and to authorize scope changes. Maintains project status and appropriate documents such as requirements, issues, and risk in the project and portfolio management tool. Monitors and Controls Projects Utilizes PM tools to manage project timelines and accuracy, ensure project resource commitments are met, and track activities and variances. Performs assessments throughout projects to identify risks and their potential impact and to develop response strategies for managing and mitigating risk factors. Using email, Word, Visio, Excel, and the project software as appropriate, interacts with project customers to verify completion dates, review milestone expectations, and to manage Information Technology Services (ITS) personnel resource schedules. Interacts with Functional Managers to manage resources and to meet project commitments and avoid delays and conflicts. Offers sponsors solutions to problems with imaginative, thorough, and practicable solutions. Closes Projects Evaluates project achievements and facilitates the “lessons learned” process to provide documented historical information for future projects. Obtains formal approvals for closing project plans to ensure deliverables met requirements and expectations. Works with the Service Desk and the Applications Manager on formal handover. Surveys customers, stakeholders, sponsors, and team members to gather input on project quality, metrics performance and recommendations for improvement. Stores documents, creates final status, finalizes project plan, and formally closes the project in the project and portfolio management tool. Project Governance Assist with implementation and improvement of yearly Project Governance process and Project Management processes Reviews project requests and works with requestor and team to get estimates. Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Education Bachelor’s degree in related area such as Computer Science, Management Information Systems, Information Technology, Business, or related field from an accredited university. Work Experience Minimum 3+ years experience and proven ability to independently plan and manage complex projects with a technical component and with broad division or university impact. Knowledge, skills and abilities: Working knowledge of an ability to apply the Project Management Body of Knowledge (PMBOK) Demonstrated ability to work and communicate effectively with users at multiple levels of the organization Excellent communication skills including writing, speaking, facilitation, and presentations Demonstrated experience successfully working with Information Security, Systems, Networking, Service Desk and other IT departments to plan for proper system and security design and best practices during project planning, execution, and transition Demonstrated personal accountability and creative problem solving skills Demonstrated experience and commitment to providing excellent service to diverse faculty, staff, and students Demonstrated experience with effectively completing assignments, prioritizing based on strategic goals, and meeting deadlines Experience using project and portfolio management software (such as Jira/Confluence, etc.) for documentating, storing, and sharing project charter information, plans and schedules, team information, issues, risks, and communications Experience leading projects in a matrixed IT environment that involve aspects of IT Governance such as web governance, data governance, etc. Experience implementing process improvement and process automation Experience working with users, leaders, and decision makers to ensure strategic and effective decision making occurs in process and project work Demonstrated understanding and applicable experience of higher education organizational structures and mission Project Management Professional (PMP) certification Familiarity with Agile (Scrum) concepts Demonstrated knowledge of Microsoft Office products (e.g. Excel, Word, Visio etc.) Ability to effectively present process improvement ideas, alternative solutions, and workflow concepts in applicable written or presentation formats such as Context Diagrams, Use Cases, Workflow and Swim Lane Diagrams Ability to use consultative and facilitative skills to gain consensus on specific outcomes and requirements Environmental/Physical/Special The incumbent may be required to sit in an open office environment with other project team members. This is an exempt position and is not subject or eligible for overtime or compensatory time off. The incumbent may be required to work outside of their regular work schedule for special projects. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Apr 03 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Instructional Designer in Academic Technology SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Academic Technology Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0 FTE) Work Schedule Monday - Friday ; 8am - 5pm OR 9am - 6 pm Hybrid schedule-3 days a week on campus/2 days a week remote Anticipated Hiring Range $6,500.00 - $6,917.00 Per Month ($78,000.00 - $83,000.00 Annually) Salary is commensurate with experience. Position Summary Under the direction of the Assistant Vice President of Academic Technology, the Instructional Designer works within a team of instructional designers to provide support on the effective uses of academic technologies in teaching, learning, and scholarship. It supports the University’s commitment to student success, academic excellence, and equity-minded use of technology in teaching and learning. The position will work with SF State instructors and others to support the redesign or creation of well-designed courses and engaging, accessible course content delivered in an effective manner using available technology and digital tools. It works within the Teaching and Learning with Technology (TLT) team and colleagues within the Academic Technology (AT) unit to provide support to faculty, academic programs, and campus-wide instructional needs. Activities include instructional design, individual and group consultation, training/workshop development and delivery, instructional materials development, and user support. In addition, this position provides technical project coordination and support for academic technology initiatives, which may include faculty development programming, online curriculum development, and assessment support, and/or campus communications and outreach. Position Information Consultation and Support: - Provide consultations with instructors, departments and colleges on sound and evidence-based teaching and learning with technology strategies, using high-impact instructional design practices to increase student success. - Manage intake of support requests, service queues, and support engagement methods. Provide timely responses to requests, ongoing feedback, and follow-ups to support a transparent customer service process. - Develop and maintain self-help materials such as support documentation, media, or other methods to support course redesign and optimizing teaching in the context of the learning management system. - Aid faculty in researching campus-based technologies or tools that align with campus standards, compliance, and meet effective teaching and learning. Program and Initiative Support: - Provide direct support to California State University initiatives including Affordable Instructional Materials, Quality Online Teaching, and Course Match. - Assist in the development and delivery of campus-based programming or initiatives that address core needs for teaching and learning with technology. - Provide an instructional design perspective to academic technology projects that support teaching and learning environments. - Participate and provide support to CEETL faculty development initiatives offered in partnership with AT or which have a significant technology component. Training, Events, and Community: - Collaborate on the development of and deliver workshops, trainings, and institutes that advance effective use of technology in teaching and learning practices or address key outreach needs. - Promote exemplary use of technology in teaching and learning through multimodal campus outreach strategies that reach all instructors (tenure/tenure track, adjunct, teaching assistants) and create broad awareness of resources. - Participate in faculty communities related to the teaching and learning with technology; participate in the development and cultivation of specific community groups or topics. - Participate in the development and delivery of events including new faculty foundations, academic retreats, recognition activities, and special topic presentations. - Working as part of an internal team, provide guidance and input on the design and development of instructional support materials, user documentation, and other products that support the use of AT services, learning technologies, and instructional design principles. Other duties as assigned Minimum Qualifications - To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. - The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills Preferred Qualifications - Advanced degree in the field of Education, Instructional Technology, or related field and/or minimum 3 years’ experience in a higher educational context, providing training, support and/or curriculum development expertise to faculty and students, or equivalent; - Understanding and ability to apply Universal Design for Learning principles (and other effective instructional design approaches) in consultations and programming. - Experience developing and/or conducting formal training programs. - Experience with the Canvas Learning Management System in the context of teaching, support, or management; additional learning technologies, instructional content platforms, and other systems utilized to support teaching and learning. - Experience developing and conducting formal faculty and student training sessions. - Knowledge of Quality Matters and other online instruction rubrics, ability to consult and guide their use with instructors, and apply them to programming. - Ability to understand, analyze, and diagnose faculty, staff, and student needs and translate these needs into instructional solutions. - Ability to instruct faculty to integrate existing and emerging instructional and interactive technologies into their courses/programs. - Knowledge of accessibility principles particularly as it pertains to instructional materials, learning technologies, and course design. - Knowledge of instructional design theories and methodologies and ability to apply them. - Ability to perform research design using statistical methodology and application resources. - Strong organizational and writing skills. - Demonstrated ability to work and communicate with users to effectively identify and efficiently meet their requirements. Environmental/Physical/Special - Open office environment, classroom spaces, and on-campus facilities will be the venues for this position. Position works in on-campus venues and operations require on-premise engagements. - Requires carrying or lifting equipment to conduct field-based work in offices, labs, and a range of campus locations. - Requires mobility to install, remove or relocate equipment under desks or in tight spaces. - Ability to respond to emergency critical system outages or issues on some evenings, weekends, or holidays. - Work schedule may change at times to ensure delivery of campus services, and the work-week will be adjusted accordingly. Evening and weekend shifts may be required based on operational need on a rotating basis. - Academic Technology is a service unit that supports the entire campus community. In the interest of projecting a positive image to the constituents we serve, all employees must be professionally, neatly and appropriately attired for the work to be done Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: May 29 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Working Title Instructional Designer in Academic Technology SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Academic Technology Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0 FTE) Work Schedule Monday - Friday ; 8am - 5pm OR 9am - 6 pm Hybrid schedule-3 days a week on campus/2 days a week remote Anticipated Hiring Range $6,500.00 - $6,917.00 Per Month ($78,000.00 - $83,000.00 Annually) Salary is commensurate with experience. Position Summary Under the direction of the Assistant Vice President of Academic Technology, the Instructional Designer works within a team of instructional designers to provide support on the effective uses of academic technologies in teaching, learning, and scholarship. It supports the University’s commitment to student success, academic excellence, and equity-minded use of technology in teaching and learning. The position will work with SF State instructors and others to support the redesign or creation of well-designed courses and engaging, accessible course content delivered in an effective manner using available technology and digital tools. It works within the Teaching and Learning with Technology (TLT) team and colleagues within the Academic Technology (AT) unit to provide support to faculty, academic programs, and campus-wide instructional needs. Activities include instructional design, individual and group consultation, training/workshop development and delivery, instructional materials development, and user support. In addition, this position provides technical project coordination and support for academic technology initiatives, which may include faculty development programming, online curriculum development, and assessment support, and/or campus communications and outreach. Position Information Consultation and Support: - Provide consultations with instructors, departments and colleges on sound and evidence-based teaching and learning with technology strategies, using high-impact instructional design practices to increase student success. - Manage intake of support requests, service queues, and support engagement methods. Provide timely responses to requests, ongoing feedback, and follow-ups to support a transparent customer service process. - Develop and maintain self-help materials such as support documentation, media, or other methods to support course redesign and optimizing teaching in the context of the learning management system. - Aid faculty in researching campus-based technologies or tools that align with campus standards, compliance, and meet effective teaching and learning. Program and Initiative Support: - Provide direct support to California State University initiatives including Affordable Instructional Materials, Quality Online Teaching, and Course Match. - Assist in the development and delivery of campus-based programming or initiatives that address core needs for teaching and learning with technology. - Provide an instructional design perspective to academic technology projects that support teaching and learning environments. - Participate and provide support to CEETL faculty development initiatives offered in partnership with AT or which have a significant technology component. Training, Events, and Community: - Collaborate on the development of and deliver workshops, trainings, and institutes that advance effective use of technology in teaching and learning practices or address key outreach needs. - Promote exemplary use of technology in teaching and learning through multimodal campus outreach strategies that reach all instructors (tenure/tenure track, adjunct, teaching assistants) and create broad awareness of resources. - Participate in faculty communities related to the teaching and learning with technology; participate in the development and cultivation of specific community groups or topics. - Participate in the development and delivery of events including new faculty foundations, academic retreats, recognition activities, and special topic presentations. - Working as part of an internal team, provide guidance and input on the design and development of instructional support materials, user documentation, and other products that support the use of AT services, learning technologies, and instructional design principles. Other duties as assigned Minimum Qualifications - To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. - The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills Preferred Qualifications - Advanced degree in the field of Education, Instructional Technology, or related field and/or minimum 3 years’ experience in a higher educational context, providing training, support and/or curriculum development expertise to faculty and students, or equivalent; - Understanding and ability to apply Universal Design for Learning principles (and other effective instructional design approaches) in consultations and programming. - Experience developing and/or conducting formal training programs. - Experience with the Canvas Learning Management System in the context of teaching, support, or management; additional learning technologies, instructional content platforms, and other systems utilized to support teaching and learning. - Experience developing and conducting formal faculty and student training sessions. - Knowledge of Quality Matters and other online instruction rubrics, ability to consult and guide their use with instructors, and apply them to programming. - Ability to understand, analyze, and diagnose faculty, staff, and student needs and translate these needs into instructional solutions. - Ability to instruct faculty to integrate existing and emerging instructional and interactive technologies into their courses/programs. - Knowledge of accessibility principles particularly as it pertains to instructional materials, learning technologies, and course design. - Knowledge of instructional design theories and methodologies and ability to apply them. - Ability to perform research design using statistical methodology and application resources. - Strong organizational and writing skills. - Demonstrated ability to work and communicate with users to effectively identify and efficiently meet their requirements. Environmental/Physical/Special - Open office environment, classroom spaces, and on-campus facilities will be the venues for this position. Position works in on-campus venues and operations require on-premise engagements. - Requires carrying or lifting equipment to conduct field-based work in offices, labs, and a range of campus locations. - Requires mobility to install, remove or relocate equipment under desks or in tight spaces. - Ability to respond to emergency critical system outages or issues on some evenings, weekends, or holidays. - Work schedule may change at times to ensure delivery of campus services, and the work-week will be adjusted accordingly. Evening and weekend shifts may be required based on operational need on a rotating basis. - Academic Technology is a service unit that supports the entire campus community. In the interest of projecting a positive image to the constituents we serve, all employees must be professionally, neatly and appropriately attired for the work to be done Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: May 29 2024 Pacific Daylight Time Applications close: Closing Date/Time:
California State University (CSU) Northridge
18111 Nordhoff Street, Northridge, CA 91330, USA
CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you’ve come to the right place. Learn more: https://www.csun.edu/about-csun . Major Duties Under the general supervision of the Director of Finance and Operations (DFO), the Technology & Web Consultant acts as the college webmaster, providing coordination, support, and training in the creation and maintenance of websites under the DNCBE umbrella. The incumbent is the primary contact for the technical needs of the college’s web and online presence including accessibility compliance. Works in collaboration with other college technology staff to support the students, faculty, staff, and administration of the David Nazarian College of Business and Economics (DNCBE). Provides technology support primarily to student access workstations, classrooms, and the Bookstein Institute. Provides consultation and advice to ensure hardware and software meet the needs of designated areas and follow college and University policies. Performs other duties as assigned. *NOTE: To view the full position description including all of the required qualifications copy and paste this link into your browser: https://mycsun.box.com/s/u2ogqn6s3ucfhgxrp9yzaue6d2ck47hp Qualifications Equivalent to graduation from an accredited four-year college or university in a related field. Certification training and applied experience may be substituted for the required education, on a year-for-year basis. Three years of full-time, progressively responsible field-related experience that includes knowledge of relevant hardware, software, maintenance, and user support. Knowledge, Skills, & Abilities Thorough knowledge of a variety of software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Knowledge of Microsoft-based PC desktop/laptop operating systems (Windows 10, Windows 11) as well as desktop/laptop management systems (Active Directory, System Center Configuration Manager). Demonstrates working knowledge of Apple operating systems (Mac OS, iOS, etc.). Demonstrates working knowledge of HTML, CSS or other coding skills, SEO, and website content production. Ability and specialized skills to: apply and assess user needs; identify, analyze, and address user problems; analyze problems and propose effective solutions; understand functional and procedural requirements and develop alternative solutions; relate system solutions to departmental management and staff; make presentations; conduct meetings; develop and/or provide user training; and establish and maintain cooperative working relationships with students, faculty, staff, and administration. Ability to learn and adapt to new/updated operating and management systems. Maintains currency with changes in technology, both on and off campus. Communicates effectively both orally and in writing, and can convey pertinent changes (to equipment, operations, campus guidelines, etc.) to relevant constituents. Exhibits strong customer service and interpersonal skills. Demonstrates the ability to assist others in completing work assignments, and prioritizing external needs with own workload. Pay, Benefits, & Work Schedule The university offers an excellent benefits package, including but not limited to: medical, dental, vision, retirement & savings, tuition waiver, and more. Classification: Information Technology Consultant II / 0420 / 2 The anticipated HIRING RANGE: $4,912 - $7,200 per month, dependent upon qualifications and experience. The salary range for this classification is: $4,912 - $12,124 per month. HOURS: Full Time; 40 hours per week; Monday through Friday; may include evenings and weekends. This is a Regular position with a one-year probationary period. The individual hired for this role will physically work on-campus in Northridge. This is not a telecommute position. General Information Applications received through June 5, 2024 will be considered in the initial review and the review of applications will continue until the position is filled. This position is a sensitive position as designated by the CSU. A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position. The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements outlined in CSU Executive Order 1083 as a condition of employment. Per the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California. Candidates should apply by completing the CSUN online application. To apply and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers The CSU recommends that faculty, staff, and students who are accessing campus facilities at any university location be immunized against SARS-CoV-2, the virus that causes COVID-19, and that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. Equal Employment Opportunity CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race or ethnicity, religion or religious creed, nationality, age, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, marital status, veteran or military status, and disability. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101. Advertised: May 23 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you’ve come to the right place. Learn more: https://www.csun.edu/about-csun . Major Duties Under the general supervision of the Director of Finance and Operations (DFO), the Technology & Web Consultant acts as the college webmaster, providing coordination, support, and training in the creation and maintenance of websites under the DNCBE umbrella. The incumbent is the primary contact for the technical needs of the college’s web and online presence including accessibility compliance. Works in collaboration with other college technology staff to support the students, faculty, staff, and administration of the David Nazarian College of Business and Economics (DNCBE). Provides technology support primarily to student access workstations, classrooms, and the Bookstein Institute. Provides consultation and advice to ensure hardware and software meet the needs of designated areas and follow college and University policies. Performs other duties as assigned. *NOTE: To view the full position description including all of the required qualifications copy and paste this link into your browser: https://mycsun.box.com/s/u2ogqn6s3ucfhgxrp9yzaue6d2ck47hp Qualifications Equivalent to graduation from an accredited four-year college or university in a related field. Certification training and applied experience may be substituted for the required education, on a year-for-year basis. Three years of full-time, progressively responsible field-related experience that includes knowledge of relevant hardware, software, maintenance, and user support. Knowledge, Skills, & Abilities Thorough knowledge of a variety of software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Knowledge of Microsoft-based PC desktop/laptop operating systems (Windows 10, Windows 11) as well as desktop/laptop management systems (Active Directory, System Center Configuration Manager). Demonstrates working knowledge of Apple operating systems (Mac OS, iOS, etc.). Demonstrates working knowledge of HTML, CSS or other coding skills, SEO, and website content production. Ability and specialized skills to: apply and assess user needs; identify, analyze, and address user problems; analyze problems and propose effective solutions; understand functional and procedural requirements and develop alternative solutions; relate system solutions to departmental management and staff; make presentations; conduct meetings; develop and/or provide user training; and establish and maintain cooperative working relationships with students, faculty, staff, and administration. Ability to learn and adapt to new/updated operating and management systems. Maintains currency with changes in technology, both on and off campus. Communicates effectively both orally and in writing, and can convey pertinent changes (to equipment, operations, campus guidelines, etc.) to relevant constituents. Exhibits strong customer service and interpersonal skills. Demonstrates the ability to assist others in completing work assignments, and prioritizing external needs with own workload. Pay, Benefits, & Work Schedule The university offers an excellent benefits package, including but not limited to: medical, dental, vision, retirement & savings, tuition waiver, and more. Classification: Information Technology Consultant II / 0420 / 2 The anticipated HIRING RANGE: $4,912 - $7,200 per month, dependent upon qualifications and experience. The salary range for this classification is: $4,912 - $12,124 per month. HOURS: Full Time; 40 hours per week; Monday through Friday; may include evenings and weekends. This is a Regular position with a one-year probationary period. The individual hired for this role will physically work on-campus in Northridge. This is not a telecommute position. General Information Applications received through June 5, 2024 will be considered in the initial review and the review of applications will continue until the position is filled. This position is a sensitive position as designated by the CSU. A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position. The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements outlined in CSU Executive Order 1083 as a condition of employment. Per the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California. Candidates should apply by completing the CSUN online application. To apply and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers The CSU recommends that faculty, staff, and students who are accessing campus facilities at any university location be immunized against SARS-CoV-2, the virus that causes COVID-19, and that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. Equal Employment Opportunity CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race or ethnicity, religion or religious creed, nationality, age, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, marital status, veteran or military status, and disability. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101. Advertised: May 23 2024 Pacific Daylight Time Applications close: Closing Date/Time:
WAKE COUNTY, NC
Raleigh, North Carolina, United States
What You'll Be Doing The Environmental Health Program is looking for an Environmental Consultant to join #TeamWake! The Environmental Consultant provides project management for special/complex projects, ensuring compliance with state rules and local regulations. Serves as a subject matter expert on specialized topics for other Departmental staff. Protects public health and environmental quality by reviewing construction plans, performing inspections, and issuing permits according to state rules and local regulations. Essential Functions: Provides project management and/or technical assistance for special/complex projects Serves as the subject matter expert in a technical area for the work group and coordinates with local municipalities for project requirements Examines facility plans and evaluates construction to ensure it is designed to comply with applicable codes at public facilities including food service, lodging, institutions, schools, child and adult care centers, nursing homes, swimming pools, and others Recommends adjustments or enhancements to projects to assist customers with compliance with least loss of time and financial burden Permits facilities when they comply with NC DHHS regulations Educates and consults with customers to facilitate permitting process and reduce inherent risk factors Conveys compliance messages to a diverse group of operators requiring explanation and interpretation with understandable public health reasoning Provides guidance, coaching and training to other employees in the work group Performs essential functions of EH&S through inspections and evaluations Enforces environmental regulations at North Carolina DHHS regulated public facilities while working independently and communicates findings with operators About Our Team Interested in Environmental Health? The Wake County Environmental Health and Safety Division Plan Review and Recreational Sanitation Section would like to meet you! The Environmental Health and Safety Division's mission is to improve public health through plan review, education and inspection. Wake County is one of the fastest growing counties in the nation with a population of over 1 million. The Basics (Required Education and Experience) Bachelor's degree in Engineering, Geology, Environmental Science or related field Three years of experience in environmental planning, inspections or engineering NC Registered Environmental Health Specialist (REHS) Valid Driver's license and "safe" driving record Beyond the Basics (Preferred Education and Experience) 3 Years NC Registered Environmental Health Specialist Current or prior experience conducting swimming pool plan reviews or construction inspections Knowledge of EnerGov software How Will We Know You're 'The One'? Advanced understanding of EHS regulations, management systems, regulatory agencies, trends and resources Excellent verbal and written communications skills. Must be able to effectively communicate with all levels of the organization Excellent interpersonal, written, and oral communication skills being able to succinctly communicate, market and sell practical Environmental Health and Safety solutions to all levels of company/business/and facility personnel Critical thinking skills to analyze complex situations and propose recommendations supported by defensible documentation Ability to analyze situations, navigate ambiguity, and offer informed recommendations and guidance to resolve problems Ability to independently prioritize, manage and coordinate multiple assignments Knowledge of principles and processes for providing customer and personal services (this includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction) About This Position Location: Waverly F. Akins Wake County Office Building Raleigh, NC 27610 Employment Type: Regular Work Schedule: Mon - Fri 8:30am-5:15pm Hiring Range: 73,492 - 102,892 Posting Closing Date: 7:00 pm on 8/5/2024 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.57 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
Jul 23, 2024
What You'll Be Doing The Environmental Health Program is looking for an Environmental Consultant to join #TeamWake! The Environmental Consultant provides project management for special/complex projects, ensuring compliance with state rules and local regulations. Serves as a subject matter expert on specialized topics for other Departmental staff. Protects public health and environmental quality by reviewing construction plans, performing inspections, and issuing permits according to state rules and local regulations. Essential Functions: Provides project management and/or technical assistance for special/complex projects Serves as the subject matter expert in a technical area for the work group and coordinates with local municipalities for project requirements Examines facility plans and evaluates construction to ensure it is designed to comply with applicable codes at public facilities including food service, lodging, institutions, schools, child and adult care centers, nursing homes, swimming pools, and others Recommends adjustments or enhancements to projects to assist customers with compliance with least loss of time and financial burden Permits facilities when they comply with NC DHHS regulations Educates and consults with customers to facilitate permitting process and reduce inherent risk factors Conveys compliance messages to a diverse group of operators requiring explanation and interpretation with understandable public health reasoning Provides guidance, coaching and training to other employees in the work group Performs essential functions of EH&S through inspections and evaluations Enforces environmental regulations at North Carolina DHHS regulated public facilities while working independently and communicates findings with operators About Our Team Interested in Environmental Health? The Wake County Environmental Health and Safety Division Plan Review and Recreational Sanitation Section would like to meet you! The Environmental Health and Safety Division's mission is to improve public health through plan review, education and inspection. Wake County is one of the fastest growing counties in the nation with a population of over 1 million. The Basics (Required Education and Experience) Bachelor's degree in Engineering, Geology, Environmental Science or related field Three years of experience in environmental planning, inspections or engineering NC Registered Environmental Health Specialist (REHS) Valid Driver's license and "safe" driving record Beyond the Basics (Preferred Education and Experience) 3 Years NC Registered Environmental Health Specialist Current or prior experience conducting swimming pool plan reviews or construction inspections Knowledge of EnerGov software How Will We Know You're 'The One'? Advanced understanding of EHS regulations, management systems, regulatory agencies, trends and resources Excellent verbal and written communications skills. Must be able to effectively communicate with all levels of the organization Excellent interpersonal, written, and oral communication skills being able to succinctly communicate, market and sell practical Environmental Health and Safety solutions to all levels of company/business/and facility personnel Critical thinking skills to analyze complex situations and propose recommendations supported by defensible documentation Ability to analyze situations, navigate ambiguity, and offer informed recommendations and guidance to resolve problems Ability to independently prioritize, manage and coordinate multiple assignments Knowledge of principles and processes for providing customer and personal services (this includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction) About This Position Location: Waverly F. Akins Wake County Office Building Raleigh, NC 27610 Employment Type: Regular Work Schedule: Mon - Fri 8:30am-5:15pm Hiring Range: 73,492 - 102,892 Posting Closing Date: 7:00 pm on 8/5/2024 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.57 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
*SFSU INTERNAL APPLICANTS ONLY* Working Title Library IT Support Specialist SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Library Appointment Type This is a Temporary position with a duration of one-year from start date. This Temporary appointment can be concluded prior to the stated temporary appointment end date, normally with a two-week notice period. Permanent status may be earned in this position if it is renewed for four years without a break in service in accordance with collective bargaining agreement provisions period. Time Base Full-Time Work Schedule Monday through Friday, from 8:00 am to 5:00 pm; varies depending on Library hours. May include evening and weekend shifts. Anticipated Hiring Range $4,280.00 - $4,494.00 Per Month ($51,360.00 - 53,928.00 Annually) Salary is commensurate with experience. Position Summary Provide hardware and software technical support to Library patrons and/or faculty and staff. Depending on operational need, this position will focus to varying degrees on supporting Library staff and faculty or patrons using the large public computing and study spaces in the Library. Typical duties include setting up, maintaining and troubleshooting hardware and software systems, assisting patrons and/or library staff and faculty to use computer hardware and software systems that support their professional or academic needs, and working at an Information Technology (IT) Services Help Desk. Position Information End User Support Provide direct end-user support for either Library staff and faculty in their offices, work areas and/or remotely or patrons in the Study Commons, Research Commons, Digital Media Studio MakerSpace, or elsewhere in the Library. Assist in the use of computers, software, digital media equipment, printers, and other specialized equipment available in the Library. Assist in the use of campus networks and online systems. Assist in the use of specialized technology-enhanced spaces, such as group study and instruction rooms. Work scheduled shifts at one of the IT service desks. Setup, Maintenance, Updates and Other Library IT Projects Under the direction of unit lead, setup and test new hardware / software and perform routine maintenance and updates on existing hardware and software systems. Assist with other Library IT tasks or projects as assigned. Other duties as assigned Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Incumbents at this level meet the entry qualifications as defined by the individual classification. The incumbent may be inexperienced or have limited experience in the specific technical field, but usually possesses the general education, training, license or certification pertinent to the body of the knowledge encompassed by the technical specialty. Typically, the incumbent works under direct supervision and is able to demonstrate a basic understanding of the standard principles and terminology associated with the technical specialty, address common problems of limited scope, and demonstrate work-ready communication skills. Preferred Qualifications Experience providing end-user technical support for both software and hardware problems, preferably in an academic setting. Experience setting up, maintaining, and troubleshooting large numbers of computers and software applications. Experience working with IT services’ productivity software, such as ticketing, disk imaging, computer sign on, shift management, and room utilization applications. Strong working knowledge of, and demonstrated ability to troubleshoot problems with, current Windows and Macintosh hardware, operating systems, common software applications, scanners, printers, projectors and copiers. Ability to communicate clearly with non-technical users as well as with IT staff in a dynamic team environment where projects and priorities can change quickly. Ability to accurately document problems patrons encounter with Library technology and related services and to effectively communicate those problems to the appropriate library staff and faculty. Ability to apply consultative skills to assess user needs and provide appropriate support. Ability to perform system, database, and network maintenance tasks and to use standard software packages. Experience working with an Integrated Library System. Experience with basic web tools, scripting, and data integration. Experience working with, or setting up server-based applications on windows and Linux servers. Knowledge of digital video and audio hardware and software, such as Final Cut Pro and the Adobe Creative Suite. Knowledge of specialized academic software, such as SPSS, Mathematica, and ARC GIS. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. ***SFSU INTERNAL APPLICANTS ONLY*** Advertised: Jun 11 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
*SFSU INTERNAL APPLICANTS ONLY* Working Title Library IT Support Specialist SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Library Appointment Type This is a Temporary position with a duration of one-year from start date. This Temporary appointment can be concluded prior to the stated temporary appointment end date, normally with a two-week notice period. Permanent status may be earned in this position if it is renewed for four years without a break in service in accordance with collective bargaining agreement provisions period. Time Base Full-Time Work Schedule Monday through Friday, from 8:00 am to 5:00 pm; varies depending on Library hours. May include evening and weekend shifts. Anticipated Hiring Range $4,280.00 - $4,494.00 Per Month ($51,360.00 - 53,928.00 Annually) Salary is commensurate with experience. Position Summary Provide hardware and software technical support to Library patrons and/or faculty and staff. Depending on operational need, this position will focus to varying degrees on supporting Library staff and faculty or patrons using the large public computing and study spaces in the Library. Typical duties include setting up, maintaining and troubleshooting hardware and software systems, assisting patrons and/or library staff and faculty to use computer hardware and software systems that support their professional or academic needs, and working at an Information Technology (IT) Services Help Desk. Position Information End User Support Provide direct end-user support for either Library staff and faculty in their offices, work areas and/or remotely or patrons in the Study Commons, Research Commons, Digital Media Studio MakerSpace, or elsewhere in the Library. Assist in the use of computers, software, digital media equipment, printers, and other specialized equipment available in the Library. Assist in the use of campus networks and online systems. Assist in the use of specialized technology-enhanced spaces, such as group study and instruction rooms. Work scheduled shifts at one of the IT service desks. Setup, Maintenance, Updates and Other Library IT Projects Under the direction of unit lead, setup and test new hardware / software and perform routine maintenance and updates on existing hardware and software systems. Assist with other Library IT tasks or projects as assigned. Other duties as assigned Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Incumbents at this level meet the entry qualifications as defined by the individual classification. The incumbent may be inexperienced or have limited experience in the specific technical field, but usually possesses the general education, training, license or certification pertinent to the body of the knowledge encompassed by the technical specialty. Typically, the incumbent works under direct supervision and is able to demonstrate a basic understanding of the standard principles and terminology associated with the technical specialty, address common problems of limited scope, and demonstrate work-ready communication skills. Preferred Qualifications Experience providing end-user technical support for both software and hardware problems, preferably in an academic setting. Experience setting up, maintaining, and troubleshooting large numbers of computers and software applications. Experience working with IT services’ productivity software, such as ticketing, disk imaging, computer sign on, shift management, and room utilization applications. Strong working knowledge of, and demonstrated ability to troubleshoot problems with, current Windows and Macintosh hardware, operating systems, common software applications, scanners, printers, projectors and copiers. Ability to communicate clearly with non-technical users as well as with IT staff in a dynamic team environment where projects and priorities can change quickly. Ability to accurately document problems patrons encounter with Library technology and related services and to effectively communicate those problems to the appropriate library staff and faculty. Ability to apply consultative skills to assess user needs and provide appropriate support. Ability to perform system, database, and network maintenance tasks and to use standard software packages. Experience working with an Integrated Library System. Experience with basic web tools, scripting, and data integration. Experience working with, or setting up server-based applications on windows and Linux servers. Knowledge of digital video and audio hardware and software, such as Final Cut Pro and the Adobe Creative Suite. Knowledge of specialized academic software, such as SPSS, Mathematica, and ARC GIS. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. ***SFSU INTERNAL APPLICANTS ONLY*** Advertised: Jun 11 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Web and Digital Design Content Specialist SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Enrollment Management & Marketing Appointment Type This is a temporary position ending on or before 2-years from the start date. Permanent status may be earned in this position if it is renewed for four years without a break in service in accordance with collective bargaining agreement provisions period. Time Base Full-Time (1.0 FTE) Work Schedule Monday - Friday 8:00am - 5:00pm Anticipated Hiring Range $5,517 - $5,840 Per Month ($66,204 - $70,080 Annually) Salary is commensurate with experience. Position Summary We are seeking a talented and detail-oriented Web and Digital Design Content Specialist to join our team. This individual will play a crucial role in curating visual content, ensuring brand consistency, enhancing user experience (UX) for our web presence, managing digital displays, and performing Drupal content management. The ideal candidate will collaborate closely with our web team, our creative team, and our content team and be responsible for updating our events database, ensuring our digital communications are engaging, effective, and on-brand. Under direction from the Director of Brand and Marketing, and in close collaboration with the Lead Digital Communications Specialist, the Web & Digital Design Content Specialist helps promote the University’s work through the institution's digital presence. This position is responsible for day-to-day maintenance of the content of the University and College websites. The Specialist also ensures content is in compliance with SFSU’s web policies, accessibility, and other standards with an emphasis on the university’s content management system, branding, and enrollment marketing goals. Works collaboratively with college web producers, other departments across campus, and partners with IT web staff to administer web content policy. To be effective in this role, you must be proficient in graphic design, as well as the crafter of excellent end user content. The Web & Digital Design Content Specialist must have a strong eye for effective website design and a strong ear for well-written, SEO-driven content. The Web & Digital Design Content Specialist has a strong desire to continuously improve on what they’ve crafted. The Web & Digital Design Content Specialist is always looking for new opportunities and ways to repurpose, reuse, and recycle content. They also spend time looking at the traffic on a website, with a goal of improving end user experience. They must also learn to think like a marketing communications professional, which will help them create an impactful website that drives traffic to key targeted pages. Position Information Web Content Development and Strategy Organizes, monitors, and updates information on the University and College websites. This includes supporting users and modifying content as requested by stakeholders as well as taking the initiative to propose suggestions for improvements. Maintains a content production and review schedule, collaborated with college web producers as necessary, and helps coordinate activities in order to increase organic search rankings. Develops content that can be deployed to enhance the awareness of institutional programs and services. Supports project implementations using established communication strategies. Assists with website development projects to support the University’s marketing and communication initiatives, in collaboration with the strategic marketing communication and college communication teams. Manages the data input for University events calendars and ensure event information is accurate, timely, and well-presented on the website and other digital platforms. Web Content Maintenance Actively monitors University web pages for broken links, misspellings, policy violations, accessibility, etc., and work with content contributors to make corrections and improvements. Responds to all requests in a timely fashion, offering solutions that effectively address our users' needs. Collaborates with internal stakeholders to maintain, and monitor information posted on the web to ensure the website is accurate and web content that aligns with institutional goals and objectives. Ensures that website content has a look and feel consistent with the University's brand guidelines. Provides routine content maintenance including creating new web pages, updating text, images, and video. Implements processes and guidelines to ensure web content is current and accurate. Analyzes site effectiveness to continuously drive usage. Works with strategic marketing communications team to ensure web content is accurate. Coordinate editing access, training, and governance to university websites. Closely adhere to and manage all web and digital design governance set forth by the University. Source, curate, and edit high-quality images that align with the brand's visual identity. Maintain an organized image library for easy access and use across various digital platforms. Digital Design The incumbent will be responsible for digital design projects for the University. This position will work closely with the Creative Services and Marketing team to create digital assets for various constituencies. This includes, but is not limited to: Website and landing page designs and imagery Email templates Display advertising Digital signage Mobile announcements Infographics Evergreen content Email newsletters Curation of images for various projects Other duties as assigned Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Bachelor's degree in Marketing, Communications, Journalism, English, Graphic Design, or related field, or an equivalent combination of training and experience. Two years equivalent experience in editing, including proofreading and copy-editing, and writing, publications. Previous experience with marketing strategies, in particular, online strategies. Two years of experience in the following: • CMS/Drupal • HTML • Adobe Suite - Photoshop, Illustrator, InDesign • API web integration • Experience in User Experience (UX) and User Interface (UI) • Demonstrated ability to write copy for multiple mediums. • Ability to work independently and as part of a team, self-motivated, adaptable, and possessing a positive attitude. • Demonstrated ability to multi-task and work under pressure; ability to prioritize competing demands and complete action items efficiently to meet deadlines. • Ability to communicate/interact professionally and tactfully with people of different levels of education, cultural backgrounds, and life experiences, and to exhibit an adequate level of respect to fellow employees and the University community at large. • Demonstrated ability to write copy for multiple mediums. • Proficient with content management systems. • Strong proofreading and copy-editing skills. • Higher education experience. • Experience with digital assets management and/or project management systems. • Familiar with basic design, photo and video best practices. • Familiar with project management software. • Proficiency in SEO Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Jun 20 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jun 21, 2024
Working Title Web and Digital Design Content Specialist SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Enrollment Management & Marketing Appointment Type This is a temporary position ending on or before 2-years from the start date. Permanent status may be earned in this position if it is renewed for four years without a break in service in accordance with collective bargaining agreement provisions period. Time Base Full-Time (1.0 FTE) Work Schedule Monday - Friday 8:00am - 5:00pm Anticipated Hiring Range $5,517 - $5,840 Per Month ($66,204 - $70,080 Annually) Salary is commensurate with experience. Position Summary We are seeking a talented and detail-oriented Web and Digital Design Content Specialist to join our team. This individual will play a crucial role in curating visual content, ensuring brand consistency, enhancing user experience (UX) for our web presence, managing digital displays, and performing Drupal content management. The ideal candidate will collaborate closely with our web team, our creative team, and our content team and be responsible for updating our events database, ensuring our digital communications are engaging, effective, and on-brand. Under direction from the Director of Brand and Marketing, and in close collaboration with the Lead Digital Communications Specialist, the Web & Digital Design Content Specialist helps promote the University’s work through the institution's digital presence. This position is responsible for day-to-day maintenance of the content of the University and College websites. The Specialist also ensures content is in compliance with SFSU’s web policies, accessibility, and other standards with an emphasis on the university’s content management system, branding, and enrollment marketing goals. Works collaboratively with college web producers, other departments across campus, and partners with IT web staff to administer web content policy. To be effective in this role, you must be proficient in graphic design, as well as the crafter of excellent end user content. The Web & Digital Design Content Specialist must have a strong eye for effective website design and a strong ear for well-written, SEO-driven content. The Web & Digital Design Content Specialist has a strong desire to continuously improve on what they’ve crafted. The Web & Digital Design Content Specialist is always looking for new opportunities and ways to repurpose, reuse, and recycle content. They also spend time looking at the traffic on a website, with a goal of improving end user experience. They must also learn to think like a marketing communications professional, which will help them create an impactful website that drives traffic to key targeted pages. Position Information Web Content Development and Strategy Organizes, monitors, and updates information on the University and College websites. This includes supporting users and modifying content as requested by stakeholders as well as taking the initiative to propose suggestions for improvements. Maintains a content production and review schedule, collaborated with college web producers as necessary, and helps coordinate activities in order to increase organic search rankings. Develops content that can be deployed to enhance the awareness of institutional programs and services. Supports project implementations using established communication strategies. Assists with website development projects to support the University’s marketing and communication initiatives, in collaboration with the strategic marketing communication and college communication teams. Manages the data input for University events calendars and ensure event information is accurate, timely, and well-presented on the website and other digital platforms. Web Content Maintenance Actively monitors University web pages for broken links, misspellings, policy violations, accessibility, etc., and work with content contributors to make corrections and improvements. Responds to all requests in a timely fashion, offering solutions that effectively address our users' needs. Collaborates with internal stakeholders to maintain, and monitor information posted on the web to ensure the website is accurate and web content that aligns with institutional goals and objectives. Ensures that website content has a look and feel consistent with the University's brand guidelines. Provides routine content maintenance including creating new web pages, updating text, images, and video. Implements processes and guidelines to ensure web content is current and accurate. Analyzes site effectiveness to continuously drive usage. Works with strategic marketing communications team to ensure web content is accurate. Coordinate editing access, training, and governance to university websites. Closely adhere to and manage all web and digital design governance set forth by the University. Source, curate, and edit high-quality images that align with the brand's visual identity. Maintain an organized image library for easy access and use across various digital platforms. Digital Design The incumbent will be responsible for digital design projects for the University. This position will work closely with the Creative Services and Marketing team to create digital assets for various constituencies. This includes, but is not limited to: Website and landing page designs and imagery Email templates Display advertising Digital signage Mobile announcements Infographics Evergreen content Email newsletters Curation of images for various projects Other duties as assigned Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Bachelor's degree in Marketing, Communications, Journalism, English, Graphic Design, or related field, or an equivalent combination of training and experience. Two years equivalent experience in editing, including proofreading and copy-editing, and writing, publications. Previous experience with marketing strategies, in particular, online strategies. Two years of experience in the following: • CMS/Drupal • HTML • Adobe Suite - Photoshop, Illustrator, InDesign • API web integration • Experience in User Experience (UX) and User Interface (UI) • Demonstrated ability to write copy for multiple mediums. • Ability to work independently and as part of a team, self-motivated, adaptable, and possessing a positive attitude. • Demonstrated ability to multi-task and work under pressure; ability to prioritize competing demands and complete action items efficiently to meet deadlines. • Ability to communicate/interact professionally and tactfully with people of different levels of education, cultural backgrounds, and life experiences, and to exhibit an adequate level of respect to fellow employees and the University community at large. • Demonstrated ability to write copy for multiple mediums. • Proficient with content management systems. • Strong proofreading and copy-editing skills. • Higher education experience. • Experience with digital assets management and/or project management systems. • Familiar with basic design, photo and video best practices. • Familiar with project management software. • Proficiency in SEO Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Jun 20 2024 Pacific Daylight Time Applications close: Closing Date/Time:
California State University (CSU) Northridge
18111 Nordhoff Street, Northridge, CA 91330, USA
CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you’ve come to the right place. Learn more: https://www.csun.edu/about-csun . Major Duties Under general supervision of the Director, and the lead direction of the Assistive Technology Specialist, the Alternate Format Specialist coordinates the acquisition and/or production of printed course materials such as textbooks into an alternate format [electronic text (e-text), large print, Braille, raised line graphics, etc.] for students with print-related disabilities. The incumbent creates accessible content in various formats and remediates documents to ensure usability with various assistive technology software and devices. Collaborates with Assistive Technology Specialist on document format and usability on assistive technology software/devices. Leads and trains student assistants supporting alternate format production; serves as a resource to CSUN students, faculty, and staff on document accessibility and applying universal design concepts. Contributes to CSU alternate format repository (currently AIMHub), facilitating campus-to-campus sharing of resources. Performs other duties as assigned. *NOTE: To view the full position description including all of the required qualifications copy and paste this link into your browser: https://mycsun.box.com/s/rtmo5qi3vdui6veslvkeanf0umad8fm5 Qualifications Equivalent to graduation from an accredited four-year college or university in a related field. Certification training and applied experience may be substituted for the required education, on a year-for-year basis. Equivalent to six months of full-time computing experience which includes knowledge of relevant hardware, software, maintenance, and user support. Knowledge, Skills, & Abilities General working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods, and a basic understanding of networks, data communication, and multimedia systems. Functional knowledge of: Universal Design concepts, W3C WCAG 2.1 standards, PDF/UA standards, and Section 508 standards is desirable. Ability and specialized skills to: recognize technology problems and offer reasonable solutions; solve common problems or problems that have precedent solutions; organize projects and work within timeframes and deadlines; effectively present ideas, explain problems, and recommend solutions orally and in writing; actively participate as a team member by meeting assigned deadlines, listening to ideas of others, and acting on expressed needs; and establish and maintain cooperative working relationships with students, faculty, staff, and administration. Pay, Benefits, & Work Schedule The university offers an excellent benefits package, including but not limited to: medical, dental, vision, retirement & savings, tuition waiver, and more. Classification: Information Technology Consultant / 0420 / 1 The anticipated HIRING RANGE: $3,899 - $4,900 per month, dependent upon qualifications and experience. The salary range for this classification is: $3,899 - $7,506 per month. HOURS: Full Time; 40 hours per week; Monday through Friday. This is a Regular position with a one-year probationary period. The position is currently hybrid (3 days in office, 2 days remote); however, this is subject to change based on student and/or operational needs. General Information Review of applications will continue until the position is filled. This position is a sensitive position as designated by the CSU. A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position. The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements outlined in CSU Executive Order 1083 as a condition of employment. Per the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California. Candidates should apply by completing the CSUN online application. To apply and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers The CSU recommends that faculty, staff, and students who are accessing campus facilities at any university location be immunized against SARS-CoV-2, the virus that causes COVID-19, and that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. Equal Employment Opportunity CSUN is an Equal Opportunity Employer and prohibits discrimination based on race or ethnicity, religion or religious creed, nationality, age, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, marital status, veteran or military status, and disability. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101. Advertised: Jul 26 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you’ve come to the right place. Learn more: https://www.csun.edu/about-csun . Major Duties Under general supervision of the Director, and the lead direction of the Assistive Technology Specialist, the Alternate Format Specialist coordinates the acquisition and/or production of printed course materials such as textbooks into an alternate format [electronic text (e-text), large print, Braille, raised line graphics, etc.] for students with print-related disabilities. The incumbent creates accessible content in various formats and remediates documents to ensure usability with various assistive technology software and devices. Collaborates with Assistive Technology Specialist on document format and usability on assistive technology software/devices. Leads and trains student assistants supporting alternate format production; serves as a resource to CSUN students, faculty, and staff on document accessibility and applying universal design concepts. Contributes to CSU alternate format repository (currently AIMHub), facilitating campus-to-campus sharing of resources. Performs other duties as assigned. *NOTE: To view the full position description including all of the required qualifications copy and paste this link into your browser: https://mycsun.box.com/s/rtmo5qi3vdui6veslvkeanf0umad8fm5 Qualifications Equivalent to graduation from an accredited four-year college or university in a related field. Certification training and applied experience may be substituted for the required education, on a year-for-year basis. Equivalent to six months of full-time computing experience which includes knowledge of relevant hardware, software, maintenance, and user support. Knowledge, Skills, & Abilities General working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods, and a basic understanding of networks, data communication, and multimedia systems. Functional knowledge of: Universal Design concepts, W3C WCAG 2.1 standards, PDF/UA standards, and Section 508 standards is desirable. Ability and specialized skills to: recognize technology problems and offer reasonable solutions; solve common problems or problems that have precedent solutions; organize projects and work within timeframes and deadlines; effectively present ideas, explain problems, and recommend solutions orally and in writing; actively participate as a team member by meeting assigned deadlines, listening to ideas of others, and acting on expressed needs; and establish and maintain cooperative working relationships with students, faculty, staff, and administration. Pay, Benefits, & Work Schedule The university offers an excellent benefits package, including but not limited to: medical, dental, vision, retirement & savings, tuition waiver, and more. Classification: Information Technology Consultant / 0420 / 1 The anticipated HIRING RANGE: $3,899 - $4,900 per month, dependent upon qualifications and experience. The salary range for this classification is: $3,899 - $7,506 per month. HOURS: Full Time; 40 hours per week; Monday through Friday. This is a Regular position with a one-year probationary period. The position is currently hybrid (3 days in office, 2 days remote); however, this is subject to change based on student and/or operational needs. General Information Review of applications will continue until the position is filled. This position is a sensitive position as designated by the CSU. A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position. The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements outlined in CSU Executive Order 1083 as a condition of employment. Per the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California. Candidates should apply by completing the CSUN online application. To apply and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers The CSU recommends that faculty, staff, and students who are accessing campus facilities at any university location be immunized against SARS-CoV-2, the virus that causes COVID-19, and that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. Equal Employment Opportunity CSUN is an Equal Opportunity Employer and prohibits discrimination based on race or ethnicity, religion or religious creed, nationality, age, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, marital status, veteran or military status, and disability. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101. Advertised: Jul 26 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Minimum Qualifications Bachelor’s degree in engineering, architecture or related field plus five (5) years of related work experience including two (2) years as a project manager, program manager and/or portfolio manager, preferably with a municipality. Licenses or Certifications: none Notes to Applicants Position Overview: Capital Delivery Project Managers are at the forefront of positive city-wide transformation by managing impactful projects from concept to construction. This position will lead a team of project managers focused on delivering corridor projects that keep Austin moving. The ideal candidate is a self motivated leader with a proven record of working collaboratively with partners and stakeholders. You have a bias torward action, exceptional organizational skills, and the ability to see the “big picture”. Who We Are: Capital Delivery Services ( CDS ) builds public projects to support the community. We do this by directly managing the City of Austin’s Capital Program with over 500 active projects, representing an investment of over $7 Billion. At CDS , we aim to create an environment that values diversity and adaptability and encourages staff at all levels to think creatively, experiment with new ideas, and contribute to a culture of continuous improvement. Click here to visit our Facebook page to learn moreabout the Capital Delivery Services Department. Why Join Us? Meaningful Work Contribute to projects that improve the lives of the people in our community. Your work directly enables our department to deliver tangible construction projects throughout the city that will resonate for generations to come. Seeing results through a constructed project provides a sense of accomplishment and pride in your work. Innovation and Collaboration Collaborate with diverse and talented teams, leveraging technology, continuous improvement, and best practices to drive progress and embrace our One City - One Team - One Approach model of delivering capital projects. Professional Growth and Development Achieve your professional goals. CDS offers opportunities to advance in multiple career paths, including engineering, architecture, construction management, project planning and management, finance, business administration, process improvement, and data analytics. Education assistance is available through our tuition reimbursement program, and financial support for continuing education, licenses, and certifications is also available. Work-Life Balance Enjoy a balanced lifestyle in a city renowned for its quality of life, outdoor activities, and cultural experiences. Our employees also enjoy the ability to work up to 50% remotely, depending upon position and business needs. Health and Wellness The City of Austin is committed to providing cost-effective, sustainable benefits that assist employees in being physically and mentally healthy. For employees that are covered this includes low cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Click here to review the City of Austin’s Employee Benefits Guide. To learn more about working with the City of Austin, click here to watch a short video! Application Details: A detailed, complete City of Austin employment application is required to help us better evaluate your qualifications. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. Please be thorough in completing the employment application and list all experience that is relevant to this position. This position does allow for a resume or cover letter to be included but relevant entries on your employment application will primarily be considered for interview qualification and compensation purposes. If you are selected as the top candidate for a position, we may be contacting your current and former employer, as well as the references listed in your application. Please be sure you have listed at least 3 previous supervisors in the application with correct contact information. Additional Details: This position may require a skills assessment. If you are identified as a top candidate, verification of your education, which may include High School graduation or GED equivalent, undergraduate and/or graduate degrees, will be required. The Capital Delivery Services Department may close this job posting at any time after it has been advertised for seven (7) days, please apply as soon as possible if interested. Travel: The Capital Delivery Services Department is comprised of multiple facilities located throughout Austin. If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Record Evaluation you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Hybrid Work Environment: The City of Austin Telework Program is designed to empower employees and leaders to establish hybrid work arrangements that promote high levels of performance and engagement. The City of Austin has an established work arrangement under which an employee is scheduled to work at least 3 days per week at their designated worksite. Some positions may require additional time at their designated worksite. 90 Day Provision for Additional Vacancy: If the same or an additional vacancy occurs within the Capital Delivery Services Department in the same job title within 90 days after the start date of the top candidate, the additional position may be offered to another top candidate from the same candidate pool. This may include filling other vacancies with the same job title in other division/work locations within the City of Austin, Capital Delivery Services Department. Decisions on assigned selection may be made at the time of hire based on the business needs of the department. Pay Range $44.62 - $58.01 Hours Monday-Friday 8:00 a.m. - 5:00 p.m. Alternative schedule and/or flexible hours available based on business needs. Hours may vary depending on work demands and business needs. Job Close Date 08/15/2024 Type of Posting Departmental Only Department Capital Delivery Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 505 Barton Springs Rd Austin, TX 78704 Preferred Qualifications Experience with scope and financial management of design and construction for civil engineering projects for the City of Austin or other municipality. Experience reading and interpreting design and construction contract documents and plans. Experience developing and monitoring schedules for the design and construction of large civil engineering projects for the City of Austin or other municipality. Experience leading or supervising project management processionals. Experience with preparation of Requests for Council Action and Change Orders for the City of Austin or other municipality. Ability to travel to multiple work locations Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Maintains knowledge of the City’s Capital Improvements Program and how the CIP is utilized to carry out the strategic objectives of the City of Austin. 2. Maintains knowledge of key capital program issues facing the City of Austin. 3. Oversees and monitors progress of City’s portfolio of bond projects and conducts portfolio management activities. 4. Participates in the City’s CIP planning and review processes. 5. Produces reports from CIP Program data and provides analysis of the information for use in decision making. 6. Monitors CIP project and program issues from an organizational perspective and when required, assist in resolution. 7. Monitors CIP operating procedures, policies, and ordinances to ensure CIP compliance 8. Monitors the City’s CIP project portfolio for legal, regulatory and initiative compliance 9. Develops and conducts training for City personnel involved in the CIP Program 10. Provides technical advice and assistance to city management as necessary,. 11. Meets with city management and staff as required to resolve CIP project issues, using subject matter judgment and expertise 12. Coordinates and collaborates with other agencies, departments, divisions involved in or affected by the City’s CIP portfolio. 13. Attends City Council, board meetings, etc. as City staff representative Responsibilities - Supervision and/or Leadership Exercised: May provide leadership/supervision to employees planning, assigning, and/or leading the work of others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of project management systems Knowledge of program and portfolio management methods Knowledge of engineering and/or architectural principles, practices, procedures Knowledge of budget policies and principles Knowledge of capital improvement program processes and related issues Knowledge of CIP contracting methods and processes Knowledge of manual and automated financial systems Skill in negotiating with diverse groups of people to accomplish objectives Skill in written and oral communications including public presentations Skill in establishing and maintaining good working relationships with other City employees and the public Skill in maintaining and compiling complex CIP data for use in analysis, monitoring and reporting Ability to exercise good judgment, tact and diplomacy in all public contacts Ability to perform objective analyses of business processes to maximize the effective delivery of the City’s CIP projects. Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Capital Program Consultant position are: Education and/or Equivalent Experience: Bachelor's degree in engineering, architecture or related field plus five (5) years of related work experience including two (2) years as a project manager, program manager and/or portfolio manager, preferably with a municipality. Do you meet these minimum qualifications? Yes No * Are you a current employee of the Capital Delivery Services Department within the City of Austin? Yes No * Describe your experience with the scope and financial management of design and construction for civil engineering projects for the City of Austin or other municipality. (Open Ended Question) * Please describe your experience reading and interpreting design and construction contract documents and plans. (Open Ended Question) * Describe your experience developing and monitoring schedules for the design and construction of large civil engineering projects for the City of Austin or other municipality. (Open Ended Question) * Describe your experience leading or supervising project management professionals. (Open Ended Question) * Describe your experience with the preparation of Requests for Council Action and Change Orders for the City of Austin or other municipality. (Open Ended Question) Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No Optional & Required Documents Required Documents Optional Documents Cover Letter Resume
Jul 26, 2024
Full Time
Minimum Qualifications Bachelor’s degree in engineering, architecture or related field plus five (5) years of related work experience including two (2) years as a project manager, program manager and/or portfolio manager, preferably with a municipality. Licenses or Certifications: none Notes to Applicants Position Overview: Capital Delivery Project Managers are at the forefront of positive city-wide transformation by managing impactful projects from concept to construction. This position will lead a team of project managers focused on delivering corridor projects that keep Austin moving. The ideal candidate is a self motivated leader with a proven record of working collaboratively with partners and stakeholders. You have a bias torward action, exceptional organizational skills, and the ability to see the “big picture”. Who We Are: Capital Delivery Services ( CDS ) builds public projects to support the community. We do this by directly managing the City of Austin’s Capital Program with over 500 active projects, representing an investment of over $7 Billion. At CDS , we aim to create an environment that values diversity and adaptability and encourages staff at all levels to think creatively, experiment with new ideas, and contribute to a culture of continuous improvement. Click here to visit our Facebook page to learn moreabout the Capital Delivery Services Department. Why Join Us? Meaningful Work Contribute to projects that improve the lives of the people in our community. Your work directly enables our department to deliver tangible construction projects throughout the city that will resonate for generations to come. Seeing results through a constructed project provides a sense of accomplishment and pride in your work. Innovation and Collaboration Collaborate with diverse and talented teams, leveraging technology, continuous improvement, and best practices to drive progress and embrace our One City - One Team - One Approach model of delivering capital projects. Professional Growth and Development Achieve your professional goals. CDS offers opportunities to advance in multiple career paths, including engineering, architecture, construction management, project planning and management, finance, business administration, process improvement, and data analytics. Education assistance is available through our tuition reimbursement program, and financial support for continuing education, licenses, and certifications is also available. Work-Life Balance Enjoy a balanced lifestyle in a city renowned for its quality of life, outdoor activities, and cultural experiences. Our employees also enjoy the ability to work up to 50% remotely, depending upon position and business needs. Health and Wellness The City of Austin is committed to providing cost-effective, sustainable benefits that assist employees in being physically and mentally healthy. For employees that are covered this includes low cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Click here to review the City of Austin’s Employee Benefits Guide. To learn more about working with the City of Austin, click here to watch a short video! Application Details: A detailed, complete City of Austin employment application is required to help us better evaluate your qualifications. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. Please be thorough in completing the employment application and list all experience that is relevant to this position. This position does allow for a resume or cover letter to be included but relevant entries on your employment application will primarily be considered for interview qualification and compensation purposes. If you are selected as the top candidate for a position, we may be contacting your current and former employer, as well as the references listed in your application. Please be sure you have listed at least 3 previous supervisors in the application with correct contact information. Additional Details: This position may require a skills assessment. If you are identified as a top candidate, verification of your education, which may include High School graduation or GED equivalent, undergraduate and/or graduate degrees, will be required. The Capital Delivery Services Department may close this job posting at any time after it has been advertised for seven (7) days, please apply as soon as possible if interested. Travel: The Capital Delivery Services Department is comprised of multiple facilities located throughout Austin. If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Record Evaluation you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Hybrid Work Environment: The City of Austin Telework Program is designed to empower employees and leaders to establish hybrid work arrangements that promote high levels of performance and engagement. The City of Austin has an established work arrangement under which an employee is scheduled to work at least 3 days per week at their designated worksite. Some positions may require additional time at their designated worksite. 90 Day Provision for Additional Vacancy: If the same or an additional vacancy occurs within the Capital Delivery Services Department in the same job title within 90 days after the start date of the top candidate, the additional position may be offered to another top candidate from the same candidate pool. This may include filling other vacancies with the same job title in other division/work locations within the City of Austin, Capital Delivery Services Department. Decisions on assigned selection may be made at the time of hire based on the business needs of the department. Pay Range $44.62 - $58.01 Hours Monday-Friday 8:00 a.m. - 5:00 p.m. Alternative schedule and/or flexible hours available based on business needs. Hours may vary depending on work demands and business needs. Job Close Date 08/15/2024 Type of Posting Departmental Only Department Capital Delivery Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 505 Barton Springs Rd Austin, TX 78704 Preferred Qualifications Experience with scope and financial management of design and construction for civil engineering projects for the City of Austin or other municipality. Experience reading and interpreting design and construction contract documents and plans. Experience developing and monitoring schedules for the design and construction of large civil engineering projects for the City of Austin or other municipality. Experience leading or supervising project management processionals. Experience with preparation of Requests for Council Action and Change Orders for the City of Austin or other municipality. Ability to travel to multiple work locations Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Maintains knowledge of the City’s Capital Improvements Program and how the CIP is utilized to carry out the strategic objectives of the City of Austin. 2. Maintains knowledge of key capital program issues facing the City of Austin. 3. Oversees and monitors progress of City’s portfolio of bond projects and conducts portfolio management activities. 4. Participates in the City’s CIP planning and review processes. 5. Produces reports from CIP Program data and provides analysis of the information for use in decision making. 6. Monitors CIP project and program issues from an organizational perspective and when required, assist in resolution. 7. Monitors CIP operating procedures, policies, and ordinances to ensure CIP compliance 8. Monitors the City’s CIP project portfolio for legal, regulatory and initiative compliance 9. Develops and conducts training for City personnel involved in the CIP Program 10. Provides technical advice and assistance to city management as necessary,. 11. Meets with city management and staff as required to resolve CIP project issues, using subject matter judgment and expertise 12. Coordinates and collaborates with other agencies, departments, divisions involved in or affected by the City’s CIP portfolio. 13. Attends City Council, board meetings, etc. as City staff representative Responsibilities - Supervision and/or Leadership Exercised: May provide leadership/supervision to employees planning, assigning, and/or leading the work of others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of project management systems Knowledge of program and portfolio management methods Knowledge of engineering and/or architectural principles, practices, procedures Knowledge of budget policies and principles Knowledge of capital improvement program processes and related issues Knowledge of CIP contracting methods and processes Knowledge of manual and automated financial systems Skill in negotiating with diverse groups of people to accomplish objectives Skill in written and oral communications including public presentations Skill in establishing and maintaining good working relationships with other City employees and the public Skill in maintaining and compiling complex CIP data for use in analysis, monitoring and reporting Ability to exercise good judgment, tact and diplomacy in all public contacts Ability to perform objective analyses of business processes to maximize the effective delivery of the City’s CIP projects. Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Capital Program Consultant position are: Education and/or Equivalent Experience: Bachelor's degree in engineering, architecture or related field plus five (5) years of related work experience including two (2) years as a project manager, program manager and/or portfolio manager, preferably with a municipality. Do you meet these minimum qualifications? Yes No * Are you a current employee of the Capital Delivery Services Department within the City of Austin? Yes No * Describe your experience with the scope and financial management of design and construction for civil engineering projects for the City of Austin or other municipality. (Open Ended Question) * Please describe your experience reading and interpreting design and construction contract documents and plans. (Open Ended Question) * Describe your experience developing and monitoring schedules for the design and construction of large civil engineering projects for the City of Austin or other municipality. (Open Ended Question) * Describe your experience leading or supervising project management professionals. (Open Ended Question) * Describe your experience with the preparation of Requests for Council Action and Change Orders for the City of Austin or other municipality. (Open Ended Question) Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No Optional & Required Documents Required Documents Optional Documents Cover Letter Resume
CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Working Title: Desktop Support Consultant Classification Title: Information Technology Consultant - Career Posting Details Priority Application Date (Posting will remain open until filled): Thursday, August 8th @ 11:55pm PST Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary The Desktop Support Consultant provides technology consulting to campus customers in hardware and software support. This includes problem diagnosis, research, and resolutions as well as installation, repair, and configuration. Documentation of problems and solutions is also required to support the effective use of technology by faculty, staff, and students across the entire campus. The position also provides support for university owned workstations, laptops, printers, peripherals, and smartphones as well as related productivity and/or repair tools. FLSA : Exempt (Not eligible for overtime compensation) Anticipated Hiring Range : $6,500 per month - $7,500 per month, commensurate with candidate's education, experience, skills, and training CSU Classification Salary Range : $4,912 per month - $12,124 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 2 Recruitment Type : Regular (Probationary) Time Base : Full-Time Pay Plan : 12 months Work Hours : Monday - Friday, 8:00am - 5:00pm. Other hours as required. Telecommuting Options: Hybrid work flexibility is available at up to 1-2 days a week remote, on an opt-in basis. Please visit the following webpage for more information on the CSU Telecommuting Program: https://www.csus.edu/administration-business-affairs/internal/your-hr/telecommuting-program.html . Per our Out of State Employment Policy (see below), a successful candidate must reside within the State of California upon time of hire. Department Information Who is IRT? Information Resources & Technology (IRT) partners with faculty, staff, and students to provide essential information technology services that support mission critical activities and innovative technology solutions that facilitate the accomplishment of strategic campus goals at Sacramento State. For more information, please visit: www.csus.edu/irt Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Required Qualifications Education/Experience Bachelor’s degree in a relevant field such as Computer Science, Information Systems, Educational Technology, Communications, or related fields, or equivalent experience. Demonstrated experience and commitment to providing excellent service to diverse population. Demonstrated experience taking complex information or research and presenting it in a structured, user-centered fashion. Demonstrated experience with effectively completing assignments, prioritizing based on strategic goals, and meeting deadlines. Experience assessing user needs and providing appropriate support. Knowledge, Skills, Abilities Demonstrated ability to work independently on desktop support, user consulting, ability to research and solve a wide range of problems, develop practical and thorough solutions, work with outside vendors and manufacturers, and use effective communication and listening skills. Demonstrate the ability to assess user information technology needs and provide appropriate support including in the areas of desktop computing, hardware and software, problem diagnosis, research and resolution, system automations and scripting. Serve as functional and technical resource, and source of knowledge for first level support teams in ensuring continuity of service for the university community across multiple modalities, while ensuring high-quality customer experience. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Conditions of Employment Ability to pass background check Preferred Qualifications 2 - 5 Years of recent experience in Information Technology Desktop Support. 2 - 5 Years Information Technology experience within higher education. 1 - 2 Years of recent experience with software deployment/patch management tools (Dell Case, JAMF Casper, Ghost, Altiris, Munki, SCCM) 1 - 3 Years of recent Mac OS X support experience. 1 - 3 Years of recent Windows support experience 1 - 3 Years of Technology Committee work Certificates : Dell Repair Certification, Apple Certified Macintosh Technician, CompTIA A+ Documents Needed to Apply Resume Cover Letter Failure to upload required documentation may result in disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request from the Office of Clery Compliance & Training by emailing clery@csus.edu . Under the Clery Act, this position may be designated as a Campus Security Authority (CSA) depending upon the role on campus and/or job duties. If this position is identified by the Director of Clery Compliance & Training as a CSA position, you will be notified via email and will be assigned the appropriate training in CSU Learn. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Jul 18 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 19, 2024
Working Title: Desktop Support Consultant Classification Title: Information Technology Consultant - Career Posting Details Priority Application Date (Posting will remain open until filled): Thursday, August 8th @ 11:55pm PST Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary The Desktop Support Consultant provides technology consulting to campus customers in hardware and software support. This includes problem diagnosis, research, and resolutions as well as installation, repair, and configuration. Documentation of problems and solutions is also required to support the effective use of technology by faculty, staff, and students across the entire campus. The position also provides support for university owned workstations, laptops, printers, peripherals, and smartphones as well as related productivity and/or repair tools. FLSA : Exempt (Not eligible for overtime compensation) Anticipated Hiring Range : $6,500 per month - $7,500 per month, commensurate with candidate's education, experience, skills, and training CSU Classification Salary Range : $4,912 per month - $12,124 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 2 Recruitment Type : Regular (Probationary) Time Base : Full-Time Pay Plan : 12 months Work Hours : Monday - Friday, 8:00am - 5:00pm. Other hours as required. Telecommuting Options: Hybrid work flexibility is available at up to 1-2 days a week remote, on an opt-in basis. Please visit the following webpage for more information on the CSU Telecommuting Program: https://www.csus.edu/administration-business-affairs/internal/your-hr/telecommuting-program.html . Per our Out of State Employment Policy (see below), a successful candidate must reside within the State of California upon time of hire. Department Information Who is IRT? Information Resources & Technology (IRT) partners with faculty, staff, and students to provide essential information technology services that support mission critical activities and innovative technology solutions that facilitate the accomplishment of strategic campus goals at Sacramento State. For more information, please visit: www.csus.edu/irt Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Required Qualifications Education/Experience Bachelor’s degree in a relevant field such as Computer Science, Information Systems, Educational Technology, Communications, or related fields, or equivalent experience. Demonstrated experience and commitment to providing excellent service to diverse population. Demonstrated experience taking complex information or research and presenting it in a structured, user-centered fashion. Demonstrated experience with effectively completing assignments, prioritizing based on strategic goals, and meeting deadlines. Experience assessing user needs and providing appropriate support. Knowledge, Skills, Abilities Demonstrated ability to work independently on desktop support, user consulting, ability to research and solve a wide range of problems, develop practical and thorough solutions, work with outside vendors and manufacturers, and use effective communication and listening skills. Demonstrate the ability to assess user information technology needs and provide appropriate support including in the areas of desktop computing, hardware and software, problem diagnosis, research and resolution, system automations and scripting. Serve as functional and technical resource, and source of knowledge for first level support teams in ensuring continuity of service for the university community across multiple modalities, while ensuring high-quality customer experience. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Conditions of Employment Ability to pass background check Preferred Qualifications 2 - 5 Years of recent experience in Information Technology Desktop Support. 2 - 5 Years Information Technology experience within higher education. 1 - 2 Years of recent experience with software deployment/patch management tools (Dell Case, JAMF Casper, Ghost, Altiris, Munki, SCCM) 1 - 3 Years of recent Mac OS X support experience. 1 - 3 Years of recent Windows support experience 1 - 3 Years of Technology Committee work Certificates : Dell Repair Certification, Apple Certified Macintosh Technician, CompTIA A+ Documents Needed to Apply Resume Cover Letter Failure to upload required documentation may result in disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request from the Office of Clery Compliance & Training by emailing clery@csus.edu . Under the Clery Act, this position may be designated as a Campus Security Authority (CSA) depending upon the role on campus and/or job duties. If this position is identified by the Director of Clery Compliance & Training as a CSA position, you will be notified via email and will be assigned the appropriate training in CSU Learn. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Jul 18 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Engineering, Architecture, Construction Management or related field, plus eight (8) years of progressively responsible experience leading large, complex, multi-disciplined infrastructure projects, including at least four (4) years of which were in a management capacity. Licenses or Certifications: One of the following licenses or certifications is required within six (6) months of hire: Certified Project Management Professional ( PMP ) Certified Construction Manager ( CCM ) Licensed Professional Engineering (PE) in the State of Texas; or if currently licensed in another state, must have the ability to obtain a Texas P.E. license within six (6) months of employment. Licensed/Registered Architect (RA) Notes to Applicants Position Overview: The Capital Delivery Consultant for the Walnut Creek Wastewater Treatment Plant Expansion program will be an integral part of the project delivery team. This position will work within a matrix structure that includes City project management, inspection, and procurement staff, Austin Water staff as the project owner and a large team of consultant project managers, architects, engineers and construction managers. Who We Are: Capital Delivery Services ( CDS ) builds public projects to support the community. We do this by directly managing the City of Austin’s Capital Program with over 500 active projects, representing an investment of over $7 Billion. At CDS , we aim to create an environment that values diversity and adaptability and encourages staff at all levels to think creatively, experiment with new ideas, and contribute to a culture of continuous improvement. Our mission is to optimize delivery of quality capital projects through partnerships to create and equitable and sustainable community. Click here to visit our Facebook page to learn moreabout the Capital Delivery Services Department. Why Join Us? Meaningful Work Contribute to projects that improve the lives of the people in our community. Your work directly enables our department to deliver tangible construction projects throughout the city that will resonate for generations to come. Seeing results through a constructed project provides a sense of accomplishment and pride in your work. Innovation and Collaboration Collaborate with diverse and talented teams, leveraging technology, continuous improvement, and best practices to drive progress and embrace our One City - One Team - One Approach model of delivering capital projects. Professional Growth and Development Achieve your professional goals. CDS offers opportunities to advance in multiple career paths, including engineering, architecture, construction management, project planning and management, finance, business administration, process improvement, and data analytics. Education assistance is available through our tuition reimbursement program, and financial support for continuing education, licenses, and certifications is also available. Work-Life Balance Enjoy a balanced lifestyle in a city renowned for its quality of life, outdoor activities, and cultural experiences. Our employees also enjoy the ability to work up to 50% remotely, depending upon position and business needs. Health and Wellness The City of Austin is committed to providing cost-effective, sustainable benefits that assist employees in being physically and mentally healthy. For employees that are covered this includes low cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Click here to review the City of Austin’s Employee Benefits Guide. To learn more about working with the City of Austin, click here to watch a short video! Application Details: A detailed, complete City of Austin employment application is required to help us better evaluate your qualifications. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. Please be thorough in completing the employment application and list all experience that is relevant to this position. This position does allow for a resume or cover letter to be included but only relevant entries on your employment application will be considered for interview qualification and compensation purposes. If you are selected as the top candidate for a position, we may be contacting your current and former employer, as well as the references listed in your application. Please be sure you have listed at least 3 previous supervisors in the application with correct contact information. Additional Details: This position may require a skills assessment. If you are identified as a top candidate, verification of your education, which may include High School graduation or GED equivalent, undergraduate and/or graduate degrees, will be required. The Capital Delivery Services Department may close this job posting at any time after it has been advertised for seven (7) days, please apply as soon as possible if interested. Travel: The Capital Delivery Services Department is comprised of multiple facilities located throughout Austin. If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Record Evaluation you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Hybrid Work Environment: The City of Austin Telework Program is designed to empower employees and leaders to establish hybrid work arrangements that promote high levels of performance and engagement. The City of Austin has an established work arrangement under which an employee is scheduled to work at least 3 days per week at their designated worksite. Some positions may require additional time at their designated worksite. 90 Day Provision for Additional Vacancy: If the same or an additional vacancy occurs within the Capital Delivery Services Department in the same job title within 90 days after the start date of the top candidate, the additional position may be offered to another top candidate from the same candidate pool. This may include filling other vacancies with the same job title in other division/work locations within the City of Austin, Capital Delivery Services Department. Decisions on assigned selection may be made at the time of hire based on the business needs of the department. Pay Range $51.07 - $67.04 per hour Hours Monday through Friday 8:00 a.m. to 5:00 p.m. Hours may vary depending on work demands and business needs. Work hours may include after-hours, holidays, and weekend work. Job Close Date 08/13/2024 Type of Posting External Department Capital Delivery Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 500 E Cesar Chavez St, Austin, TX 78701 Preferred Qualifications Preferred Experience: Experience managing large, complex building construction projects or programs. Experience working in a matrix team with staff from various departments or organizations and complex owner teams working together in a collaborative environment. Experience reading and interpreting contract documents for Construction Manager at Risk projects. Experience reading and interpreting contract documents for architectural and engineering services contracts. Experience developing and monitoring large, complex project scopes, budgets, and schedules. Ability to travel to multiple work locations. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Leads external and Citywide matrixed teams through the lifecycle of large, complex programs, including program development, implementation, and execution. Implements and maintains robust project governance and rigorous communication and reporting processes to ensure transparency, identify trends and evolving risks; develop mitigation and recovery plans, address potential and pending changes, and support accountability for project performance. Partners with asset owners, City leaders, elected officials, and other stakeholders to establish program purpose, goals, and objectives. Directs the development of program and project baseline scope, budgets, schedules, work plans, and cost estimates/projections to identify cost savings. Provides direction on risk management, project delivery approaches, project acceleration alternatives, project prioritization, and other areas such as: project management, engineering, communications, pre- construction management and planning, and quality assurance/quality control (QA/QC). Ensures stakeholder engagement strategies are employed throughout the program lifecycle to promote transparency, enhance alignment and engagement, and foster a collaborative environment to solve problems, resolve conflicts, and contribute to common goals. Meets with City management and staff to resolve CIP project issues, using subject matter judgment and expertise. Ensures effective coordination and communication with other City departments, neighborhood associations, the public, media, consultants, public agencies, and private sector representatives. Responsibilities - Supervisor and/or Leadership Exercised: May be responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of Local, State, and Federal laws, regulations, and ordinances regarding Capital Delivery. Knowledge of modern methods, techniques, and concepts as applied to the design and construction of capital projects. Skill in developing flexible and adaptable strategies to achieve organizational goals by understanding the organizational capabilities, the regulatory environment, and technological advancements. Skill in establishing and maintaining effective working relationships with City employees, City Council, the media, and the public. Skill in leading and managing a diverse workforce including department employees and contractors. Ability to understand complex issues and foster compromise along with daily interaction with all divisions and City departments/offices. Ability to perform a broad range of supervisory responsibilities. Ability to gather pertinent facts, make through analysis, arrive at sound conclusions, and formulate effective action plans. Ability to work cooperatively with other City employees and/or the public. Ability to direct and evaluate personnel in the accomplishment of goals and objectives and demonstrated ability to manage priorities and workloads. Ability to effectively communicate with people at many levels within the organization, with outside agencies and with the community. Ability to resolve customer complaints in accordance with established polices and regulations. Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position include graduation with a Bachelor’s degree from an accredited college or university with major coursework in Engineering, Architecture, Construction Management or related field, plus eight (8) years of progressively responsible experience leading large, complex, multi-disciplined infrastructure projects, including at least four (4) years of which were in a management capacity. Do you meet the minimum qualifications for this position? Yes No * Candidates for this position must hold at least one of the following licenses or certifications, or have the ability to obtain one within six (6) months of hire. Please indicate which of the following you currently hold or would be able to obtain within six (6) months: Certified Project Management Professional (PMP) Certified Construction Manager (CCM) Licensed Professional Engineering (PE) in the State of Texas; or if currently licensed in another state, must have the ability to obtain a Texas P.E. license within six (6) months of employment Licensed/Registered Architect (RA) None * The work hours for this position will vary depending on business needs, and may require overtime hours extending beyond the end of the regularly scheduled workshift, including weekends. This position is also considered essential to maintain critical operations and employees in this position will be required to report to work even in the event of bad weather, natural disaster, or other unforeseen circumstances that necessitate an emergency closure of City operations. Are you able to meet these schedule requirements? Yes No * Describe your experience managing large, complex building construction projects or programs. (Open Ended Question) * Describe your experience working in a matrix team with staff from various departments or organizations and complex owner teams working together in a collaborative environment. (Open Ended Question) * Describe your experience reading and interpreting contract documents for Construction Manager at Risk projects (Open Ended Question) * Describe your experience reading and interpreting contract documents for architectural and engineering services contracts. (Open Ended Question) * Describe your experience developing and monitoring large, complex project scopes, budgets, and schedules. (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No Optional & Required Documents Required Documents Optional Documents Cover Letter Resume
Jul 17, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Engineering, Architecture, Construction Management or related field, plus eight (8) years of progressively responsible experience leading large, complex, multi-disciplined infrastructure projects, including at least four (4) years of which were in a management capacity. Licenses or Certifications: One of the following licenses or certifications is required within six (6) months of hire: Certified Project Management Professional ( PMP ) Certified Construction Manager ( CCM ) Licensed Professional Engineering (PE) in the State of Texas; or if currently licensed in another state, must have the ability to obtain a Texas P.E. license within six (6) months of employment. Licensed/Registered Architect (RA) Notes to Applicants Position Overview: The Capital Delivery Consultant for the Walnut Creek Wastewater Treatment Plant Expansion program will be an integral part of the project delivery team. This position will work within a matrix structure that includes City project management, inspection, and procurement staff, Austin Water staff as the project owner and a large team of consultant project managers, architects, engineers and construction managers. Who We Are: Capital Delivery Services ( CDS ) builds public projects to support the community. We do this by directly managing the City of Austin’s Capital Program with over 500 active projects, representing an investment of over $7 Billion. At CDS , we aim to create an environment that values diversity and adaptability and encourages staff at all levels to think creatively, experiment with new ideas, and contribute to a culture of continuous improvement. Our mission is to optimize delivery of quality capital projects through partnerships to create and equitable and sustainable community. Click here to visit our Facebook page to learn moreabout the Capital Delivery Services Department. Why Join Us? Meaningful Work Contribute to projects that improve the lives of the people in our community. Your work directly enables our department to deliver tangible construction projects throughout the city that will resonate for generations to come. Seeing results through a constructed project provides a sense of accomplishment and pride in your work. Innovation and Collaboration Collaborate with diverse and talented teams, leveraging technology, continuous improvement, and best practices to drive progress and embrace our One City - One Team - One Approach model of delivering capital projects. Professional Growth and Development Achieve your professional goals. CDS offers opportunities to advance in multiple career paths, including engineering, architecture, construction management, project planning and management, finance, business administration, process improvement, and data analytics. Education assistance is available through our tuition reimbursement program, and financial support for continuing education, licenses, and certifications is also available. Work-Life Balance Enjoy a balanced lifestyle in a city renowned for its quality of life, outdoor activities, and cultural experiences. Our employees also enjoy the ability to work up to 50% remotely, depending upon position and business needs. Health and Wellness The City of Austin is committed to providing cost-effective, sustainable benefits that assist employees in being physically and mentally healthy. For employees that are covered this includes low cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Click here to review the City of Austin’s Employee Benefits Guide. To learn more about working with the City of Austin, click here to watch a short video! Application Details: A detailed, complete City of Austin employment application is required to help us better evaluate your qualifications. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. Please be thorough in completing the employment application and list all experience that is relevant to this position. This position does allow for a resume or cover letter to be included but only relevant entries on your employment application will be considered for interview qualification and compensation purposes. If you are selected as the top candidate for a position, we may be contacting your current and former employer, as well as the references listed in your application. Please be sure you have listed at least 3 previous supervisors in the application with correct contact information. Additional Details: This position may require a skills assessment. If you are identified as a top candidate, verification of your education, which may include High School graduation or GED equivalent, undergraduate and/or graduate degrees, will be required. The Capital Delivery Services Department may close this job posting at any time after it has been advertised for seven (7) days, please apply as soon as possible if interested. Travel: The Capital Delivery Services Department is comprised of multiple facilities located throughout Austin. If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Record Evaluation you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Hybrid Work Environment: The City of Austin Telework Program is designed to empower employees and leaders to establish hybrid work arrangements that promote high levels of performance and engagement. The City of Austin has an established work arrangement under which an employee is scheduled to work at least 3 days per week at their designated worksite. Some positions may require additional time at their designated worksite. 90 Day Provision for Additional Vacancy: If the same or an additional vacancy occurs within the Capital Delivery Services Department in the same job title within 90 days after the start date of the top candidate, the additional position may be offered to another top candidate from the same candidate pool. This may include filling other vacancies with the same job title in other division/work locations within the City of Austin, Capital Delivery Services Department. Decisions on assigned selection may be made at the time of hire based on the business needs of the department. Pay Range $51.07 - $67.04 per hour Hours Monday through Friday 8:00 a.m. to 5:00 p.m. Hours may vary depending on work demands and business needs. Work hours may include after-hours, holidays, and weekend work. Job Close Date 08/13/2024 Type of Posting External Department Capital Delivery Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 500 E Cesar Chavez St, Austin, TX 78701 Preferred Qualifications Preferred Experience: Experience managing large, complex building construction projects or programs. Experience working in a matrix team with staff from various departments or organizations and complex owner teams working together in a collaborative environment. Experience reading and interpreting contract documents for Construction Manager at Risk projects. Experience reading and interpreting contract documents for architectural and engineering services contracts. Experience developing and monitoring large, complex project scopes, budgets, and schedules. Ability to travel to multiple work locations. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Leads external and Citywide matrixed teams through the lifecycle of large, complex programs, including program development, implementation, and execution. Implements and maintains robust project governance and rigorous communication and reporting processes to ensure transparency, identify trends and evolving risks; develop mitigation and recovery plans, address potential and pending changes, and support accountability for project performance. Partners with asset owners, City leaders, elected officials, and other stakeholders to establish program purpose, goals, and objectives. Directs the development of program and project baseline scope, budgets, schedules, work plans, and cost estimates/projections to identify cost savings. Provides direction on risk management, project delivery approaches, project acceleration alternatives, project prioritization, and other areas such as: project management, engineering, communications, pre- construction management and planning, and quality assurance/quality control (QA/QC). Ensures stakeholder engagement strategies are employed throughout the program lifecycle to promote transparency, enhance alignment and engagement, and foster a collaborative environment to solve problems, resolve conflicts, and contribute to common goals. Meets with City management and staff to resolve CIP project issues, using subject matter judgment and expertise. Ensures effective coordination and communication with other City departments, neighborhood associations, the public, media, consultants, public agencies, and private sector representatives. Responsibilities - Supervisor and/or Leadership Exercised: May be responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of Local, State, and Federal laws, regulations, and ordinances regarding Capital Delivery. Knowledge of modern methods, techniques, and concepts as applied to the design and construction of capital projects. Skill in developing flexible and adaptable strategies to achieve organizational goals by understanding the organizational capabilities, the regulatory environment, and technological advancements. Skill in establishing and maintaining effective working relationships with City employees, City Council, the media, and the public. Skill in leading and managing a diverse workforce including department employees and contractors. Ability to understand complex issues and foster compromise along with daily interaction with all divisions and City departments/offices. Ability to perform a broad range of supervisory responsibilities. Ability to gather pertinent facts, make through analysis, arrive at sound conclusions, and formulate effective action plans. Ability to work cooperatively with other City employees and/or the public. Ability to direct and evaluate personnel in the accomplishment of goals and objectives and demonstrated ability to manage priorities and workloads. Ability to effectively communicate with people at many levels within the organization, with outside agencies and with the community. Ability to resolve customer complaints in accordance with established polices and regulations. Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position include graduation with a Bachelor’s degree from an accredited college or university with major coursework in Engineering, Architecture, Construction Management or related field, plus eight (8) years of progressively responsible experience leading large, complex, multi-disciplined infrastructure projects, including at least four (4) years of which were in a management capacity. Do you meet the minimum qualifications for this position? Yes No * Candidates for this position must hold at least one of the following licenses or certifications, or have the ability to obtain one within six (6) months of hire. Please indicate which of the following you currently hold or would be able to obtain within six (6) months: Certified Project Management Professional (PMP) Certified Construction Manager (CCM) Licensed Professional Engineering (PE) in the State of Texas; or if currently licensed in another state, must have the ability to obtain a Texas P.E. license within six (6) months of employment Licensed/Registered Architect (RA) None * The work hours for this position will vary depending on business needs, and may require overtime hours extending beyond the end of the regularly scheduled workshift, including weekends. This position is also considered essential to maintain critical operations and employees in this position will be required to report to work even in the event of bad weather, natural disaster, or other unforeseen circumstances that necessitate an emergency closure of City operations. Are you able to meet these schedule requirements? Yes No * Describe your experience managing large, complex building construction projects or programs. (Open Ended Question) * Describe your experience working in a matrix team with staff from various departments or organizations and complex owner teams working together in a collaborative environment. (Open Ended Question) * Describe your experience reading and interpreting contract documents for Construction Manager at Risk projects (Open Ended Question) * Describe your experience reading and interpreting contract documents for architectural and engineering services contracts. (Open Ended Question) * Describe your experience developing and monitoring large, complex project scopes, budgets, and schedules. (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No Optional & Required Documents Required Documents Optional Documents Cover Letter Resume
CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Working Title: Financial Aid System Analyst Classification Title: Information Technology Consultant-Career (ITC-Career) Posting Details Priority Application Date (Posting will remain open until filled): Wednesday, November 29th @ 11:55pm PT Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary The Financial Aid & Scholarship Office processes over 50,000 applications annually and offers over $300M in federal, state and institutional aid to an estimated 72% of the student population. The incumbent provides a wide range of support to the day-to-day administration of these funds; such as, running necessary operational reports, sending regular student communications, analyze, troubleshoot and/or resolve service tickets via ServiceNow platform, streamline business processes and leverage technology for continuous improvement, update imaging & workflow system for new Aid Year (AY) start-up. The Financial Aid Systems Analyst understands the business process and functional needs of system modules and configurations, regular use, and data structures of the assigned PeopleSoft module; Financial Aid and Scholarships. The position serves as a campus Subject Matter Expert (SME) for the CSU’s Common Management System (CMS), the CSU version of PeopleSoft’s Campus Solutions Product. The incumbent works under the direct supervision of the Director, Financial Aid & Scholarships and supports IT-based business processes in the Financial Aid & Scholarship Office. This includes developing and maintaining knowledge of financial aid lifecycles and the various processes that support operations. Some of the functions performed in this capacity may include but is not limited to the following: Assists with detecting and identifying problems and deficiencies in Financial Aid technology systems (i.e. PeopleSoft, OnBase,) Assists in providing functional support for the financial aid modules of PeopleSoft CMS system and OnBase Image & Workflow system Writes and maintains documentation for user guides, instructor guides and procedural guides Provides support for OnBase Imaging & Workflow for the Financial Aid & Scholarship Office The incumbent acts as an interface between Information Resources & Technology (IRT) and the functional area, providing module configuration, testing coordination and support, escalating technical issues and change requests as needed. The incumbent will work closely with the Enrollment Management and Student Services (EMSS) central systems office. FLSA : Exempt (Not eligible for overtime compensation) Anticipated Hiring Range: $4,912 per month (Anticipated hiring range is at the minimum of the Classification Salary Range) CSU Classification Salary Range : $4,912 - $12,124 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 2 Recruitment Type : Regular (Probationary) Time Base : Full-Time Pay Plan : 12 months Work Hours : Monday - Friday 8am - 5pm. Work hours may vary depending on department need. Department Information Our mission is to help students and their families search for, apply, receive and maintain eligibility for various types of financial aid. Financial aid education is offered through individual counseling, campus marketing activities and group presentations. Staff also undertakes research and resolution of individual student issues. The office strives to provide timely and accurate financial aid processing that is in full compliance with all federal, state and university regulations. For more information on Financial Aid, please visit: https://www.csus.edu/apply/financial-aid-scholarships/ Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Further progress within this classification is based on department need and work assignments requiring higher levels of skills and knowledge. Reference the Information Technology Series Introduction for level definitions. Required Qualifications Experience/Education Demonstrated ability to analyze and evaluate situations and data, make accurate recommendations on appropriate course of action, leading to the development and improvement of administrative systems. Experience in one of the following functional areas: Admissions, Records, Registration, Financial Aid, Academic Advising, Veteran’s Affairs, or related student service functions in a college or university setting. Bachelor degree in computer science, business or related field of study from an accredited university. May be substituted for work experience with school-based-software systems and/or business process analysis. Knowledge, Skills, & Abilities Knowledge of IT systems in general and experience troubleshooting basic client and software issues. Ability to contribute to the completion of broader and more complex organizational or program projects and goals. Often provides project leadership or represents the work unit on key projects within and outside the organization. Ability to analyze and address problems using reasoning and the interpretation and application of theories and principles to develop and recommend alternatives and best courses of action. Ingenuity in determining methods to achieve programmatic goals and develop and implement program policies required. Work requires coordination with individuals at all levels within the organization. As needed, acts as a representative to outside entities. As required, day-to-day program or work unit operations are overseen and lead work direction to administrative staff, including accountability for results, is provided while promoting and maintaining a team environment. Working knowledge of general practices, program, and/or administrative in higher education with basic knowledge of and ability to apply fundamental concepts. Ability to learn, interpret, and apply a wide variety of policies and procedures relating to and impacting the day to day operations of running queries and mastering job sets for applicable program (s). Ability to fully utilize Microsoft excel and other tools to analyze data and make accurate projections using business mathematics and basic statistical techniques. Ability to apply consultative skills to assess user needs. Ability to organize and manage multiple complex projects and prioritize and perform work assignments effectively. Ability to make independent decisions and exercise sound judgment. Ability to compile, write, and present reports related to program or administrative specialty. Ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit. Ability to gather data and analyze complex situations accurately and adopt or recommend an effective course of action or improved business process. Experience independently researching and resolving problems. General knowledge of the principles, practices and trends in the Student Services field. Functional lead for financial aid CMS module. Experience fully utilizing Microsoft Excel and other tools to analyze data and make accurate projections using business mathematics and basic statistical techniques. Able to apply the principles and practices of technical problem solving. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Conditions of Employment Ability to successfully pass a background check Preferred Qualifications Master’s Degree in computer science or related field of study. Thorough knowledge of university policies and procedures in Student Services. Thorough knowledge of federal, state and CSU System regulations in Financial Aid and Scholarships. Knowledge and experience working effectively with PeopleSoft, Oracle SQL, PS Query, XML, Microsoft Office, Microsoft One Note, TPC/ IP, FTP, Virtual PC, Relational Database Management Systems(RDBMS), Constituent Relationship Management Systems, and OnBase Imaging & WorkflowGeneral understanding of Microsoft Active Directory, Oracle, SQL. Experience working with PeopleSoft/CMS. Demonstrated comprehension of the principals and practice of software, databases, and imaging Experience working with computer technology systems in higher education. Documents Needed to Apply Resume and Cover Letter Failure to upload required documentation may result in disqualification. About Sac State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State’s 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: “ As California’s capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement. ” As the regional hub of higher education, Sac State is dedicated to student success , diversity, equity and inclusion , community engagement , philanthropy , and campus safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State ? page. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. One variation of background check required could be a LiveScan screening, which involves submitting fingerprints at a certified LiveScan Service Center. COVID-19 Vaccine Certification Information: Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Policy Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification : Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Eligibility Verification Selected candidate must furnish proof of eligibility to work in the United States. California State University, Sacramento is not a sponsoring agency for staff and management positions (i.e. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Nov 15 2023 Pacific Standard Time Applications close: Closing Date/Time:
Jul 14, 2024
Working Title: Financial Aid System Analyst Classification Title: Information Technology Consultant-Career (ITC-Career) Posting Details Priority Application Date (Posting will remain open until filled): Wednesday, November 29th @ 11:55pm PT Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary The Financial Aid & Scholarship Office processes over 50,000 applications annually and offers over $300M in federal, state and institutional aid to an estimated 72% of the student population. The incumbent provides a wide range of support to the day-to-day administration of these funds; such as, running necessary operational reports, sending regular student communications, analyze, troubleshoot and/or resolve service tickets via ServiceNow platform, streamline business processes and leverage technology for continuous improvement, update imaging & workflow system for new Aid Year (AY) start-up. The Financial Aid Systems Analyst understands the business process and functional needs of system modules and configurations, regular use, and data structures of the assigned PeopleSoft module; Financial Aid and Scholarships. The position serves as a campus Subject Matter Expert (SME) for the CSU’s Common Management System (CMS), the CSU version of PeopleSoft’s Campus Solutions Product. The incumbent works under the direct supervision of the Director, Financial Aid & Scholarships and supports IT-based business processes in the Financial Aid & Scholarship Office. This includes developing and maintaining knowledge of financial aid lifecycles and the various processes that support operations. Some of the functions performed in this capacity may include but is not limited to the following: Assists with detecting and identifying problems and deficiencies in Financial Aid technology systems (i.e. PeopleSoft, OnBase,) Assists in providing functional support for the financial aid modules of PeopleSoft CMS system and OnBase Image & Workflow system Writes and maintains documentation for user guides, instructor guides and procedural guides Provides support for OnBase Imaging & Workflow for the Financial Aid & Scholarship Office The incumbent acts as an interface between Information Resources & Technology (IRT) and the functional area, providing module configuration, testing coordination and support, escalating technical issues and change requests as needed. The incumbent will work closely with the Enrollment Management and Student Services (EMSS) central systems office. FLSA : Exempt (Not eligible for overtime compensation) Anticipated Hiring Range: $4,912 per month (Anticipated hiring range is at the minimum of the Classification Salary Range) CSU Classification Salary Range : $4,912 - $12,124 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 2 Recruitment Type : Regular (Probationary) Time Base : Full-Time Pay Plan : 12 months Work Hours : Monday - Friday 8am - 5pm. Work hours may vary depending on department need. Department Information Our mission is to help students and their families search for, apply, receive and maintain eligibility for various types of financial aid. Financial aid education is offered through individual counseling, campus marketing activities and group presentations. Staff also undertakes research and resolution of individual student issues. The office strives to provide timely and accurate financial aid processing that is in full compliance with all federal, state and university regulations. For more information on Financial Aid, please visit: https://www.csus.edu/apply/financial-aid-scholarships/ Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Further progress within this classification is based on department need and work assignments requiring higher levels of skills and knowledge. Reference the Information Technology Series Introduction for level definitions. Required Qualifications Experience/Education Demonstrated ability to analyze and evaluate situations and data, make accurate recommendations on appropriate course of action, leading to the development and improvement of administrative systems. Experience in one of the following functional areas: Admissions, Records, Registration, Financial Aid, Academic Advising, Veteran’s Affairs, or related student service functions in a college or university setting. Bachelor degree in computer science, business or related field of study from an accredited university. May be substituted for work experience with school-based-software systems and/or business process analysis. Knowledge, Skills, & Abilities Knowledge of IT systems in general and experience troubleshooting basic client and software issues. Ability to contribute to the completion of broader and more complex organizational or program projects and goals. Often provides project leadership or represents the work unit on key projects within and outside the organization. Ability to analyze and address problems using reasoning and the interpretation and application of theories and principles to develop and recommend alternatives and best courses of action. Ingenuity in determining methods to achieve programmatic goals and develop and implement program policies required. Work requires coordination with individuals at all levels within the organization. As needed, acts as a representative to outside entities. As required, day-to-day program or work unit operations are overseen and lead work direction to administrative staff, including accountability for results, is provided while promoting and maintaining a team environment. Working knowledge of general practices, program, and/or administrative in higher education with basic knowledge of and ability to apply fundamental concepts. Ability to learn, interpret, and apply a wide variety of policies and procedures relating to and impacting the day to day operations of running queries and mastering job sets for applicable program (s). Ability to fully utilize Microsoft excel and other tools to analyze data and make accurate projections using business mathematics and basic statistical techniques. Ability to apply consultative skills to assess user needs. Ability to organize and manage multiple complex projects and prioritize and perform work assignments effectively. Ability to make independent decisions and exercise sound judgment. Ability to compile, write, and present reports related to program or administrative specialty. Ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit. Ability to gather data and analyze complex situations accurately and adopt or recommend an effective course of action or improved business process. Experience independently researching and resolving problems. General knowledge of the principles, practices and trends in the Student Services field. Functional lead for financial aid CMS module. Experience fully utilizing Microsoft Excel and other tools to analyze data and make accurate projections using business mathematics and basic statistical techniques. Able to apply the principles and practices of technical problem solving. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Conditions of Employment Ability to successfully pass a background check Preferred Qualifications Master’s Degree in computer science or related field of study. Thorough knowledge of university policies and procedures in Student Services. Thorough knowledge of federal, state and CSU System regulations in Financial Aid and Scholarships. Knowledge and experience working effectively with PeopleSoft, Oracle SQL, PS Query, XML, Microsoft Office, Microsoft One Note, TPC/ IP, FTP, Virtual PC, Relational Database Management Systems(RDBMS), Constituent Relationship Management Systems, and OnBase Imaging & WorkflowGeneral understanding of Microsoft Active Directory, Oracle, SQL. Experience working with PeopleSoft/CMS. Demonstrated comprehension of the principals and practice of software, databases, and imaging Experience working with computer technology systems in higher education. Documents Needed to Apply Resume and Cover Letter Failure to upload required documentation may result in disqualification. About Sac State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State’s 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: “ As California’s capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement. ” As the regional hub of higher education, Sac State is dedicated to student success , diversity, equity and inclusion , community engagement , philanthropy , and campus safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State ? page. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. One variation of background check required could be a LiveScan screening, which involves submitting fingerprints at a certified LiveScan Service Center. COVID-19 Vaccine Certification Information: Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Policy Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification : Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Eligibility Verification Selected candidate must furnish proof of eligibility to work in the United States. California State University, Sacramento is not a sponsoring agency for staff and management positions (i.e. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Nov 15 2023 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) Monterey Bay
100 Campus Center, Seaside, CA 93955, USA
Classification: Information Technology Consultant - Career Hours: Full-time / 40 hours per week FLSA: Exempt Anticipated Hiring Salary Range: $6,488 - $6,730* mo. CSU Salary Schedule *CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs. Priority Screening Date: July 7, 2024 Recruitment Status: Extended to July 20, 2024 ABOUT CSUMB California State University, Monterey Bay is a mid-sized university in California’s Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement , CSUMB is part of the nation’s largest four-year public university system, California State University , which educates nearly 460,000 students every year. With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students’ lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB’s sustainability goal is to be carbon neutral by 2030. The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators. Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz. Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University.As one of the 23 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff. With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean. PURPOSE : Under the general supervision of the Director of Operations Support and Innovation (OSI), the OSI Analyst- Operations Support, provides application security for all OSI supported applications, configuration, data analysis, troubleshooting, testing, data maintenance, project management support and implementation. They collaborate closely with colleagues in the OSI department, the Information Technology Office, and other campus departments to resolve system issues, establish operating procedures, and distribute information. Additionally, the OSI Analyst will work with or under the guidance of Lead OSI Analyst. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following : Develop and Maintain Application Security Initiate and maintain record of systems access for all Finance and HR applications including but not limited to CFS, CMS, Employee Resource, Cashnet, BankMobile, Payment Works, Concur Travel and Finance Data Warehous. Troubleshoots security/access related issues. Coordinate with campus IT security administrator to ensure Finance and HR application access is executed appropriately. Conduct quarterly and annual audits for all finance and HR applications. Assit Finance leadership with any security audit reviews and responses. Consult Finance and HR leadership to identify appropriate system access for staff; test, assign and modify roles as needed; ensure appropriate segregation of duties is upheld. Develop functional roles and permission lists for functional staff as necessary. Build, implement and maintain roles and associated permission lists in HR and financial applications. Finance, HR and Student Financials Application Maintenance and Support Create and Update chartfields in applicable systems (eg CFS, Student Financials, etc.) Ensure chartfields created in CFS are updated real-time in the OASIS and CMS Employee Resources. Integration Broker support and troubleshooting. Coordinating with IT for any IB testing. Assist with testing and coordination of Finance, Student Financials and HR application upgrades and Patches. Addresses common problems of limited scope and refers complex problems to senior level analysts in the department. Monitor and manage the department email folder. Take appropriate action and provide basic troubleshooting to the OSI customers. Escalate communications to other team members when necessary. Documentation and Training Assist the change management process for new projects by working with functional units. Develop documentation required for application maintenance, including but not limited to training documentation, process maps, business process guides, etc. Deliver application trainings to the department end users. Assist in developing online training material (for example, within the SumTotal application, videos, etc) Business Process Analysis and Process Improvement Tools Consults with end-users to understand business processes (business process mapping) identify gaps, define business problems, analyze data, and collaborate on possible solutions. Utilize collaborative work management tools like Smartsheet, vizio, lucidcharts, etc for business process improvements Develop and collaborate with IT on rolling out OnBase forms. Develop and collaborate with IT on rolling out new Adobe Sign forms. Operations Support and Innovation Engagement Participates in CSU system-wide conference calls as necessary. Serves as a liaison to the system wide HUG and subcommittee groups. Attend conferences and other professional training as applicable. Assist and/or provide backup support for other OSI staff. Other Functions : Performs other job-related duties and special projects as assigned. KNOWLEDGE, SKILLS AND ABILITIES : Knowledge: Knowledge of information technology systems and/or applications, including campus wide systems and multimedia environments, access procedures, networks, and/or databases. Knowledge of data administration principles and techniques. Knowledge of network administration. Knowledge of training theory and practices demonstrated by an ability to develop and deliver technical training and User documentation. Knowledge of statistical and/or research databases. Skills: Proficiency using standard software packages. Demonstrated interpersonal and communication skills in working with users to interpret needs and provide appropriate solutions. Subject matter expertise in a specialized discipline or body of knowledge. Ability: Ability to apply consultative skills to assess user needs and provide appropriate support. Ability to integrate multiple applications and/or systems. Ability to analyze data requirements and research data availability and access methods. Ability to coordinate and implement data exchanges and conversions. MINIMUM QUALIFICATIONS : A basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite for this position. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. SPECIALIZED SKILLS : Knowledge of Peoplesoft applications; and operation analysis and techniques. Ability to take initiative and independently plan, organize, coordinate and perform work in various situations where numerous and diverse demands are involved; handle multiple work unit priorities and projects; research, develop and evaluate policies and programs, including skill in the collections, evaluation and interpretation of data to develop sound conclusions and make appropriate recommendations; anticipate problems and address them proactively; effectively interpret, organize and present information and ideas in written or presentation form; and to quickly learn features of new software releases and modules. Expertise in investigating and analyzing problems with broad administrative impact and implications. Demonstrated experience involving analysis and evaluation leading to the development or improvement of student administrative policies, procedures and/or practices. Excellent oral and written communication skills, with the ability to communicate technical concepts and ideas to non-technical individuals. Demonstrated record of a strong customer service orientation. Demonstrated success in working collaboratively in a team-oriented environment. Experience in creating reports using SQR, PSQuery, EPM tools and other reporting applications; in preparing system documentation; and in implementing ERP systems. Demonstrated ability to address the essential functions associated with this position including the knowledge and abilities identified above. PREFERRED QUALIFICATIONS : Three years of technical or administrative experience in student administrative systems. Experience in using CSU/CMS PeopleSoft and student information systems. Experience in implementing Student Accounting systems. Strong system background as a user or developer. Technical fluency with Oracle/PeopleSoft, CSU Common Management System or equivalent information system; Microsoft Office Professional; Google Workspace (Gmail, Docs, Sheets, Drive, Calendar, Forms, etc.); 25Live; intranet drives; and internet browsers. SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS : The person holding this position will have a duty to report to the Campus Title IX Officer information pertaining to discrimination, harassment, sexual misconduct, sexual exploitation, dating violence, domestic violence, stalking, and retaliation and is required to comply with the requirements set forth in CSU Executive Order EO 1095, EO 1096, and EO 1097 as a condition of employment. This position has been designated as a sensitive position with access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards . This position has been designated as a sensitive position with access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards . This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues. May require occasional evenings and/or weekend work. PHYSICAL ENVIRONMENT : Office environment with standard equipment and tasks. The position requires working at a computer and desk for extended periods of time. May require travel between campus offices and off-campus locations. The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates. BENEFITS/PERKS : CSUMB offers a premium benefit package that includes outstanding vacation, health, dental and vision plans; membership in the California Public Employees Retirement System (CalPERS); and 15 paid holidays a year. For more information, visit Employee Benefits Summary . As a perk, the University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability; visit Schoonover Employee Housing for more information. APPLICATION PROCEDURE : For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB . Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned. CSUMB is not a sponsoring agency for staff or management positions. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or emailing humanresources@csumb.edu . All employees must be eligible for employment in the U.S. GENERAL INFORMATION : CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/ . CSUMB is a smoke and tobacco-free campus. EQUAL OPPORTUNITY EMPLOYER : CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability. Advertised: Jun 21 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jun 22, 2024
Classification: Information Technology Consultant - Career Hours: Full-time / 40 hours per week FLSA: Exempt Anticipated Hiring Salary Range: $6,488 - $6,730* mo. CSU Salary Schedule *CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs. Priority Screening Date: July 7, 2024 Recruitment Status: Extended to July 20, 2024 ABOUT CSUMB California State University, Monterey Bay is a mid-sized university in California’s Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement , CSUMB is part of the nation’s largest four-year public university system, California State University , which educates nearly 460,000 students every year. With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students’ lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB’s sustainability goal is to be carbon neutral by 2030. The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators. Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz. Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University.As one of the 23 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff. With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean. PURPOSE : Under the general supervision of the Director of Operations Support and Innovation (OSI), the OSI Analyst- Operations Support, provides application security for all OSI supported applications, configuration, data analysis, troubleshooting, testing, data maintenance, project management support and implementation. They collaborate closely with colleagues in the OSI department, the Information Technology Office, and other campus departments to resolve system issues, establish operating procedures, and distribute information. Additionally, the OSI Analyst will work with or under the guidance of Lead OSI Analyst. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following : Develop and Maintain Application Security Initiate and maintain record of systems access for all Finance and HR applications including but not limited to CFS, CMS, Employee Resource, Cashnet, BankMobile, Payment Works, Concur Travel and Finance Data Warehous. Troubleshoots security/access related issues. Coordinate with campus IT security administrator to ensure Finance and HR application access is executed appropriately. Conduct quarterly and annual audits for all finance and HR applications. Assit Finance leadership with any security audit reviews and responses. Consult Finance and HR leadership to identify appropriate system access for staff; test, assign and modify roles as needed; ensure appropriate segregation of duties is upheld. Develop functional roles and permission lists for functional staff as necessary. Build, implement and maintain roles and associated permission lists in HR and financial applications. Finance, HR and Student Financials Application Maintenance and Support Create and Update chartfields in applicable systems (eg CFS, Student Financials, etc.) Ensure chartfields created in CFS are updated real-time in the OASIS and CMS Employee Resources. Integration Broker support and troubleshooting. Coordinating with IT for any IB testing. Assist with testing and coordination of Finance, Student Financials and HR application upgrades and Patches. Addresses common problems of limited scope and refers complex problems to senior level analysts in the department. Monitor and manage the department email folder. Take appropriate action and provide basic troubleshooting to the OSI customers. Escalate communications to other team members when necessary. Documentation and Training Assist the change management process for new projects by working with functional units. Develop documentation required for application maintenance, including but not limited to training documentation, process maps, business process guides, etc. Deliver application trainings to the department end users. Assist in developing online training material (for example, within the SumTotal application, videos, etc) Business Process Analysis and Process Improvement Tools Consults with end-users to understand business processes (business process mapping) identify gaps, define business problems, analyze data, and collaborate on possible solutions. Utilize collaborative work management tools like Smartsheet, vizio, lucidcharts, etc for business process improvements Develop and collaborate with IT on rolling out OnBase forms. Develop and collaborate with IT on rolling out new Adobe Sign forms. Operations Support and Innovation Engagement Participates in CSU system-wide conference calls as necessary. Serves as a liaison to the system wide HUG and subcommittee groups. Attend conferences and other professional training as applicable. Assist and/or provide backup support for other OSI staff. Other Functions : Performs other job-related duties and special projects as assigned. KNOWLEDGE, SKILLS AND ABILITIES : Knowledge: Knowledge of information technology systems and/or applications, including campus wide systems and multimedia environments, access procedures, networks, and/or databases. Knowledge of data administration principles and techniques. Knowledge of network administration. Knowledge of training theory and practices demonstrated by an ability to develop and deliver technical training and User documentation. Knowledge of statistical and/or research databases. Skills: Proficiency using standard software packages. Demonstrated interpersonal and communication skills in working with users to interpret needs and provide appropriate solutions. Subject matter expertise in a specialized discipline or body of knowledge. Ability: Ability to apply consultative skills to assess user needs and provide appropriate support. Ability to integrate multiple applications and/or systems. Ability to analyze data requirements and research data availability and access methods. Ability to coordinate and implement data exchanges and conversions. MINIMUM QUALIFICATIONS : A basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite for this position. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. SPECIALIZED SKILLS : Knowledge of Peoplesoft applications; and operation analysis and techniques. Ability to take initiative and independently plan, organize, coordinate and perform work in various situations where numerous and diverse demands are involved; handle multiple work unit priorities and projects; research, develop and evaluate policies and programs, including skill in the collections, evaluation and interpretation of data to develop sound conclusions and make appropriate recommendations; anticipate problems and address them proactively; effectively interpret, organize and present information and ideas in written or presentation form; and to quickly learn features of new software releases and modules. Expertise in investigating and analyzing problems with broad administrative impact and implications. Demonstrated experience involving analysis and evaluation leading to the development or improvement of student administrative policies, procedures and/or practices. Excellent oral and written communication skills, with the ability to communicate technical concepts and ideas to non-technical individuals. Demonstrated record of a strong customer service orientation. Demonstrated success in working collaboratively in a team-oriented environment. Experience in creating reports using SQR, PSQuery, EPM tools and other reporting applications; in preparing system documentation; and in implementing ERP systems. Demonstrated ability to address the essential functions associated with this position including the knowledge and abilities identified above. PREFERRED QUALIFICATIONS : Three years of technical or administrative experience in student administrative systems. Experience in using CSU/CMS PeopleSoft and student information systems. Experience in implementing Student Accounting systems. Strong system background as a user or developer. Technical fluency with Oracle/PeopleSoft, CSU Common Management System or equivalent information system; Microsoft Office Professional; Google Workspace (Gmail, Docs, Sheets, Drive, Calendar, Forms, etc.); 25Live; intranet drives; and internet browsers. SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS : The person holding this position will have a duty to report to the Campus Title IX Officer information pertaining to discrimination, harassment, sexual misconduct, sexual exploitation, dating violence, domestic violence, stalking, and retaliation and is required to comply with the requirements set forth in CSU Executive Order EO 1095, EO 1096, and EO 1097 as a condition of employment. This position has been designated as a sensitive position with access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards . This position has been designated as a sensitive position with access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards . This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues. May require occasional evenings and/or weekend work. PHYSICAL ENVIRONMENT : Office environment with standard equipment and tasks. The position requires working at a computer and desk for extended periods of time. May require travel between campus offices and off-campus locations. The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates. BENEFITS/PERKS : CSUMB offers a premium benefit package that includes outstanding vacation, health, dental and vision plans; membership in the California Public Employees Retirement System (CalPERS); and 15 paid holidays a year. For more information, visit Employee Benefits Summary . As a perk, the University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability; visit Schoonover Employee Housing for more information. APPLICATION PROCEDURE : For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB . Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned. CSUMB is not a sponsoring agency for staff or management positions. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or emailing humanresources@csumb.edu . All employees must be eligible for employment in the U.S. GENERAL INFORMATION : CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/ . CSUMB is a smoke and tobacco-free campus. EQUAL OPPORTUNITY EMPLOYER : CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability. Advertised: Jun 21 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) Fresno
5241 N Maple Ave, Fresno, CA 93740, USA
Project Specialist (Information Technology Consultant - Career) Compensation and Benefits Anticipated Hiring Salary Range: $5,040 - $5,687 per month Full CSU Classification Salary Range: $4,912 - $12,124 per month This is a full-time, probationary, exempt position. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Job Summary Technology Services (TS) partners with faculty, staff, and students to provide essential information technology services that support mission-critical activities and innovative technology solutions that facilitate the accomplishment of strategic campus goals at Fresno State. Reporting to the CIO, this position will work under minimal direction to independently coordinate, plan, support, and execute enterprise-wide and division information technology projects. The incumbent will manage the Project Management Life Cycle from beginning to end, establish multi-disciplinary stakeholder and project team buy-in, and apply their knowledge and understanding of industry-accepted methodologies (i.e., Project Management Institute [PMI]) and lessons learned from past experiences to facilitate project success and provide imaginative, thorough, and practicable solutions to a wide range of problems. Using technical expertise and training, the incumbent works with Information Security, Networking, Operations, and other TS departments to plan for proper system and security design and best practices. The incumbent works within the Project Management Office on the project portfolio and works with all the TS departments and functional divisions while managing projects, emphasizing projects incorporating technology to support student success and teaching and learning. The incumbent will help develop and implement maturing project management policies and procedures as part of the Project Management Office. This incumbent will develop a thorough understanding of TS services and how they each support projects. The incumbent will create a project culture that empowers everyone involved and lead the development of a high-performance project team through supervision, training, coaching, and mentoring. The incumbent will work in alignment with campus-wide and organizational goals. All TS employees should be familiar with the mission of the University, the University Strategic Plan, and the campus information technology strategic plan. This position will work 8 - 5 or equivalent schedules based on business needs. This position may work some evenings and weekends to meet deadlines, address business needs, or meet service levels. They will also facilitate relationships with internal and external stakeholders and use effective communication to ensure successful relationships and service delivery. Key Qualifications Working knowledge of Project Management. Demonstrated ability to coordinate events and/or projects. Knowledge of information technology systems and/or applications, access procedures, networks, and/or databases. Knowledge of training theory and practices demonstrated by an ability to develop and deliver technical training and user documentation. Ability to integrate multiple applications and/or systems, analyze data requirements and research data availability and access methods. Demonstrated interpersonal and communication skills in working with users to interpret needs and provide appropriate solutions. Demonstrated ability in business process management, business analysis skills, tools, and techniques. Excellent communication skills, including writing, speaking, facilitation, and presentations. Demonstrated ability to write business requirements, functional specifications, process and procedures documentation, and manuals. Demonstrated ability to work in a fast-paced, dynamic environment with multiple project deadlines; ability to adapt to change, prioritize work and meet deadlines. Demonstrated personal accountability and creative problem-solving skills. Interpersonal, and communication skills, including ability to work effectively with people of diverse backgrounds and ability to collaborate across organizational lines. To view the full list of qualifications and job responsibilities, please click the Position Description button above. Education and Experience Bachelor's degree from an accredited university. Minimum two (2) years of business analysis work. Preferred Qualifications: Master’s degree from an accredited university in a relevant field of study. Project Management Professional (PMP) certification. Five years of experience as Project Manager using project and portfolio management software (for example, Microsoft Project Server, Innotas, Team Dynamix, etc.) for documenting, storing, and sharing project information, plans and schedules, team information, issues, risks, and communications. Experience leading projects using technology to support student success. Experience leading projects that involve aspects of IT Governance such as web governance, data governance, etc. Experience working with users, leaders, and decision-makers to ensure strategic and effective decision-making occurs in process and project work. Familiarity with agile project management concepts. Demonstrated experience in producing project management metrics to measure progress and performance. Demonstrated experience successfully working with Information Security, Networking, and other IT departments to plan for proper system and security design during project planning and execution. Demonstrated understanding and applicable experience of higher education organizational structures and mission. Demonstrated knowledge of change management frameworks (Kotter, Lewin Bridge, and/or Prosci’s ADKAR). Demonstrated experience with software testing: unit testing, integration testing, system testing, sanity testing, smoke testing, interface testing, regression testing, and Beta/Acceptance testing. Demonstrated ability to maintain knowledge and documentation of operational and system processes. Ability to effectively present process improvement ideas, alternative solutions, and workflow concepts in applicable written or presentation formats such as Context Diagrams, Use Cases, Workflow, and Swim Lane Diagrams. Department Summary Technology Services is dedicated to providing a broad range of technology-based planning, resources and services to the students, faculty and staff of California State University, Fresno. Deadline & Application Instructions This position is open until filled. Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references. Fresno State California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce. Equal Employment Opportunity Information California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to hr@csufresno.edu . Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter. Fresno State is a tobacco-free, smoke-free and vapor-free campus. Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas) Advertised: Jun 12 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Project Specialist (Information Technology Consultant - Career) Compensation and Benefits Anticipated Hiring Salary Range: $5,040 - $5,687 per month Full CSU Classification Salary Range: $4,912 - $12,124 per month This is a full-time, probationary, exempt position. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Job Summary Technology Services (TS) partners with faculty, staff, and students to provide essential information technology services that support mission-critical activities and innovative technology solutions that facilitate the accomplishment of strategic campus goals at Fresno State. Reporting to the CIO, this position will work under minimal direction to independently coordinate, plan, support, and execute enterprise-wide and division information technology projects. The incumbent will manage the Project Management Life Cycle from beginning to end, establish multi-disciplinary stakeholder and project team buy-in, and apply their knowledge and understanding of industry-accepted methodologies (i.e., Project Management Institute [PMI]) and lessons learned from past experiences to facilitate project success and provide imaginative, thorough, and practicable solutions to a wide range of problems. Using technical expertise and training, the incumbent works with Information Security, Networking, Operations, and other TS departments to plan for proper system and security design and best practices. The incumbent works within the Project Management Office on the project portfolio and works with all the TS departments and functional divisions while managing projects, emphasizing projects incorporating technology to support student success and teaching and learning. The incumbent will help develop and implement maturing project management policies and procedures as part of the Project Management Office. This incumbent will develop a thorough understanding of TS services and how they each support projects. The incumbent will create a project culture that empowers everyone involved and lead the development of a high-performance project team through supervision, training, coaching, and mentoring. The incumbent will work in alignment with campus-wide and organizational goals. All TS employees should be familiar with the mission of the University, the University Strategic Plan, and the campus information technology strategic plan. This position will work 8 - 5 or equivalent schedules based on business needs. This position may work some evenings and weekends to meet deadlines, address business needs, or meet service levels. They will also facilitate relationships with internal and external stakeholders and use effective communication to ensure successful relationships and service delivery. Key Qualifications Working knowledge of Project Management. Demonstrated ability to coordinate events and/or projects. Knowledge of information technology systems and/or applications, access procedures, networks, and/or databases. Knowledge of training theory and practices demonstrated by an ability to develop and deliver technical training and user documentation. Ability to integrate multiple applications and/or systems, analyze data requirements and research data availability and access methods. Demonstrated interpersonal and communication skills in working with users to interpret needs and provide appropriate solutions. Demonstrated ability in business process management, business analysis skills, tools, and techniques. Excellent communication skills, including writing, speaking, facilitation, and presentations. Demonstrated ability to write business requirements, functional specifications, process and procedures documentation, and manuals. Demonstrated ability to work in a fast-paced, dynamic environment with multiple project deadlines; ability to adapt to change, prioritize work and meet deadlines. Demonstrated personal accountability and creative problem-solving skills. Interpersonal, and communication skills, including ability to work effectively with people of diverse backgrounds and ability to collaborate across organizational lines. To view the full list of qualifications and job responsibilities, please click the Position Description button above. Education and Experience Bachelor's degree from an accredited university. Minimum two (2) years of business analysis work. Preferred Qualifications: Master’s degree from an accredited university in a relevant field of study. Project Management Professional (PMP) certification. Five years of experience as Project Manager using project and portfolio management software (for example, Microsoft Project Server, Innotas, Team Dynamix, etc.) for documenting, storing, and sharing project information, plans and schedules, team information, issues, risks, and communications. Experience leading projects using technology to support student success. Experience leading projects that involve aspects of IT Governance such as web governance, data governance, etc. Experience working with users, leaders, and decision-makers to ensure strategic and effective decision-making occurs in process and project work. Familiarity with agile project management concepts. Demonstrated experience in producing project management metrics to measure progress and performance. Demonstrated experience successfully working with Information Security, Networking, and other IT departments to plan for proper system and security design during project planning and execution. Demonstrated understanding and applicable experience of higher education organizational structures and mission. Demonstrated knowledge of change management frameworks (Kotter, Lewin Bridge, and/or Prosci’s ADKAR). Demonstrated experience with software testing: unit testing, integration testing, system testing, sanity testing, smoke testing, interface testing, regression testing, and Beta/Acceptance testing. Demonstrated ability to maintain knowledge and documentation of operational and system processes. Ability to effectively present process improvement ideas, alternative solutions, and workflow concepts in applicable written or presentation formats such as Context Diagrams, Use Cases, Workflow, and Swim Lane Diagrams. Department Summary Technology Services is dedicated to providing a broad range of technology-based planning, resources and services to the students, faculty and staff of California State University, Fresno. Deadline & Application Instructions This position is open until filled. Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references. Fresno State California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce. Equal Employment Opportunity Information California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to hr@csufresno.edu . Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter. Fresno State is a tobacco-free, smoke-free and vapor-free campus. Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas) Advertised: Jun 12 2024 Pacific Daylight Time Applications close: Closing Date/Time: