CITY OF SAN JOSE
San Jose, California, United States
Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about our One Team Leadership Values and Expectations, including quality and excellent customer service and here to learn more about San José. About the Department The City of San José is a place where we use civic technology to help our community thrive. As the 10th largest city in the nation, the City manages a large set of services and assets. The City operates on a budget of $5 billion, with 7,000 employees serving 1+ million residents and 80,000 businesses in the heart of Silicon Valley. Information Technology’s (IT) mission: Put powerful tools and information in the hands of people to unleash their brilliance in service to our community. IT enables that mission through business and infrastructure systems, cybersecurity, data management and analysis, productivity and collaboration tools, the San Jose 311 resident experience platform, data equity and privacy programs, and strategic planning. San Jose is powered by truly great people, a robust technology environment, and a strong sense of purpose. We promote work-life integration and a focus on growth to bring out the best in our people. Come join us in making San Jose the most vibrant, equitable, sustainable, and innovative city in America! You can visit the Information Technology Department website to learn more about us. Position Duties NOTE - The first review of applications will be on Friday, October 11, 2024. Please submit your application by 11:59 p.m. (PST) on Thursday, October 10, 2024, if you would like your application to be included in the first review. Candidates who pass the first application review round will be invited to interviews on the week of October 21, 2024. The Information Technology Department is recruiting for a Business Analyst within the City Products-Projects-Portfolio Office (C3PO). The Business Analyst will play a crucial role in analyzing and documenting business processes, identifying needs, and providing data-driven recommendations to improve the organization's efficiency and productivity. The position will also lead and perform usability and accessibility work on digital service delivery analysis and/or improvement. This position will play a key role in ensuring new services are developed to bridge access, language, and ease of use barriers experienced disproportionately by underserved portions of our community. If you are passionate about building amazing civic products, leading cross-functional teams in building features, re-engineering business processes, and having exceptional customer empathy, this position may be a superb fit for you! Key duties may include but are not limited to: Leading user research on digital products by: Identifying user and organizational needs through interviews, conversations, workshops/focus groups, and analytics research. Building strong professional relationships with stakeholders to understand what is best for the users. Designing user interface prototypes and journey mapping to improve resident and staff outcomes with digital services.Training and coaching City staff and creating documentation on standards for user-centered design approaches.Engaging internal and external customers to conduct usability testing to build meaningful products, services, and processes.Sustaining and improving customer satisfaction through quality customer support, continual system/user interface configuration improvement, and analysis and/or resolution of product issues. Performing omnichannel audits and/or assessments that provide actionable recommendations to improve accessibility and usability. Gather and analyze data from various sources to understand business needs and objectives.Work closely with stakeholders to define, document, and prioritize business requirements.Conduct a thorough analysis of current business processes, systems, and workflows.Identify opportunities for improvement and propose solutions to address business challenges.Develop detailed reports, diagrams, and presentations to communicate findings and recommendations to stakeholders.Collaborate with cross-functional teams to implement solutions and ensure alignment with business goals.Assist in the testing and validating of new systems, processes, or software tools. This position is currently funded through June 30, 2025, with the potential to extend based on resource availability. Please note that the Business Analyst position is currently eligible for a hybrid telework schedule. The schedule for working remotely and onsite is subject to change. Salary Information: The final candidate’s qualifications and experience shall determine the actual salary. In addition to the starting salary, employees in the Senior Analyst classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay. Salary Range (including the 5% NPWI): $113,327.76 - $138,072.48 The Senior Analyst’s bargaining unit is the City Association of Management Personnel (CAMP) . Minimum Qualifications Education: A Bachelor’s Degree from an accredited college or university. Experience: Four (4) years of increasingly responsible experience in general management/administrative analytic work in the areas of budget, finance, grant administration, organizational analysis, general administration, human resources, or related fields in general analytical work. Acceptable Substitutions: One (1) year of additional education above the Bachelor’s Degree level may be substituted for one (1) year of the required management/administrative analytic work. Other Qualifications Competencies The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies, and federal and state rules and regulations. The ideal candidate will also possess a combination of the following knowledge and experience: 2+ more years of experience with gathering information system requirements, technical analysis, and end-user training techniques is highly desirable. Experience in approaches to business process reengineering through business process automation. Experience with "As Is" and "To Be" information and business process modeling. Knowledge of project methodologies (Waterfall, Agile) is desirable. Ability to communicate functional business requirements to technical developers. Ability in business process modeling, gap analysis, and converting concepts into effective design. Demonstrates the technical understanding to work across teams to deliver and sustain products and services successfully; translate end user needs into technical/functional requirements; create functional solutions and integrations; and coordinate process redesign with business units to render superior customer experience and communication. Demonstrates success in enterprise-class product implementation, customer experience, and omnichannel solutions with multi-faceted features: website, web portals, online forms, chatbot, virtual agent, contact center, mobile app, analytics, social media interfaces, google map interfaces, etc. Change Management - Demonstrates support for innovation and for organizational changes needed to improve the organization's effectiveness; facilitates the implementation and acceptance of change within the workplace. Project Management - Ensures support for projects and implements agency goals and strategic objectives. Analytical Thinking - Approaching a problem or situation by using a logical, systematic, sequential approach. Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. Conflict Management - Uses appropriate interpersonal styles and methods to reduce tension or conflict between two or more people, by presenting the facts, analysis, and conclusions or solutions that show command of content and perspectives and interests of the audience. Leadership - Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational support and direction. Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally, and in writing; demonstrates effective use of listening skills and displays openness to other people's ideas and thoughts. Selection Process: The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job-specific questions. You must answer all questions to be considered, or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, one of which may include a practical/writing exercise. If you have questions about the duties of these positions, the selection, or the hiring processes, please contact Tram Nguyen at tramt.nguyen@sanjoseca.gov. Additional Information: Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. Please note that applications are currently not accepted through CalOpps or any other third party job board application system. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application. The City of San Jose offers a wide range of core health benefits including Medical, Dental, Vision, Employee Assistance Program, Life Insurance, Disability, and Savings Plans. Please visit the City's benefits page for detailed information on coverage, cost, and dependent coverage. For information on the City’s Retirement Plan(pension for full-time employees), please visit the Office of Retirement Services website . You will be able to view information based on different Sworn/Federated job classification. In additional to the benefits above, there is an additional perks site to explore further benefits of working for the City of San Jose like paid leave, educational reimbursements, and holiday pay are specific to the job classification and union membership.
Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about our One Team Leadership Values and Expectations, including quality and excellent customer service and here to learn more about San José. About the Department The City of San José is a place where we use civic technology to help our community thrive. As the 10th largest city in the nation, the City manages a large set of services and assets. The City operates on a budget of $5 billion, with 7,000 employees serving 1+ million residents and 80,000 businesses in the heart of Silicon Valley. Information Technology’s (IT) mission: Put powerful tools and information in the hands of people to unleash their brilliance in service to our community. IT enables that mission through business and infrastructure systems, cybersecurity, data management and analysis, productivity and collaboration tools, the San Jose 311 resident experience platform, data equity and privacy programs, and strategic planning. San Jose is powered by truly great people, a robust technology environment, and a strong sense of purpose. We promote work-life integration and a focus on growth to bring out the best in our people. Come join us in making San Jose the most vibrant, equitable, sustainable, and innovative city in America! You can visit the Information Technology Department website to learn more about us. Position Duties NOTE - The first review of applications will be on Friday, October 11, 2024. Please submit your application by 11:59 p.m. (PST) on Thursday, October 10, 2024, if you would like your application to be included in the first review. Candidates who pass the first application review round will be invited to interviews on the week of October 21, 2024. The Information Technology Department is recruiting for a Business Analyst within the City Products-Projects-Portfolio Office (C3PO). The Business Analyst will play a crucial role in analyzing and documenting business processes, identifying needs, and providing data-driven recommendations to improve the organization's efficiency and productivity. The position will also lead and perform usability and accessibility work on digital service delivery analysis and/or improvement. This position will play a key role in ensuring new services are developed to bridge access, language, and ease of use barriers experienced disproportionately by underserved portions of our community. If you are passionate about building amazing civic products, leading cross-functional teams in building features, re-engineering business processes, and having exceptional customer empathy, this position may be a superb fit for you! Key duties may include but are not limited to: Leading user research on digital products by: Identifying user and organizational needs through interviews, conversations, workshops/focus groups, and analytics research. Building strong professional relationships with stakeholders to understand what is best for the users. Designing user interface prototypes and journey mapping to improve resident and staff outcomes with digital services.Training and coaching City staff and creating documentation on standards for user-centered design approaches.Engaging internal and external customers to conduct usability testing to build meaningful products, services, and processes.Sustaining and improving customer satisfaction through quality customer support, continual system/user interface configuration improvement, and analysis and/or resolution of product issues. Performing omnichannel audits and/or assessments that provide actionable recommendations to improve accessibility and usability. Gather and analyze data from various sources to understand business needs and objectives.Work closely with stakeholders to define, document, and prioritize business requirements.Conduct a thorough analysis of current business processes, systems, and workflows.Identify opportunities for improvement and propose solutions to address business challenges.Develop detailed reports, diagrams, and presentations to communicate findings and recommendations to stakeholders.Collaborate with cross-functional teams to implement solutions and ensure alignment with business goals.Assist in the testing and validating of new systems, processes, or software tools. This position is currently funded through June 30, 2025, with the potential to extend based on resource availability. Please note that the Business Analyst position is currently eligible for a hybrid telework schedule. The schedule for working remotely and onsite is subject to change. Salary Information: The final candidate’s qualifications and experience shall determine the actual salary. In addition to the starting salary, employees in the Senior Analyst classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay. Salary Range (including the 5% NPWI): $113,327.76 - $138,072.48 The Senior Analyst’s bargaining unit is the City Association of Management Personnel (CAMP) . Minimum Qualifications Education: A Bachelor’s Degree from an accredited college or university. Experience: Four (4) years of increasingly responsible experience in general management/administrative analytic work in the areas of budget, finance, grant administration, organizational analysis, general administration, human resources, or related fields in general analytical work. Acceptable Substitutions: One (1) year of additional education above the Bachelor’s Degree level may be substituted for one (1) year of the required management/administrative analytic work. Other Qualifications Competencies The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies, and federal and state rules and regulations. The ideal candidate will also possess a combination of the following knowledge and experience: 2+ more years of experience with gathering information system requirements, technical analysis, and end-user training techniques is highly desirable. Experience in approaches to business process reengineering through business process automation. Experience with "As Is" and "To Be" information and business process modeling. Knowledge of project methodologies (Waterfall, Agile) is desirable. Ability to communicate functional business requirements to technical developers. Ability in business process modeling, gap analysis, and converting concepts into effective design. Demonstrates the technical understanding to work across teams to deliver and sustain products and services successfully; translate end user needs into technical/functional requirements; create functional solutions and integrations; and coordinate process redesign with business units to render superior customer experience and communication. Demonstrates success in enterprise-class product implementation, customer experience, and omnichannel solutions with multi-faceted features: website, web portals, online forms, chatbot, virtual agent, contact center, mobile app, analytics, social media interfaces, google map interfaces, etc. Change Management - Demonstrates support for innovation and for organizational changes needed to improve the organization's effectiveness; facilitates the implementation and acceptance of change within the workplace. Project Management - Ensures support for projects and implements agency goals and strategic objectives. Analytical Thinking - Approaching a problem or situation by using a logical, systematic, sequential approach. Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. Conflict Management - Uses appropriate interpersonal styles and methods to reduce tension or conflict between two or more people, by presenting the facts, analysis, and conclusions or solutions that show command of content and perspectives and interests of the audience. Leadership - Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational support and direction. Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally, and in writing; demonstrates effective use of listening skills and displays openness to other people's ideas and thoughts. Selection Process: The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job-specific questions. You must answer all questions to be considered, or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, one of which may include a practical/writing exercise. If you have questions about the duties of these positions, the selection, or the hiring processes, please contact Tram Nguyen at tramt.nguyen@sanjoseca.gov. Additional Information: Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. Please note that applications are currently not accepted through CalOpps or any other third party job board application system. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application. The City of San Jose offers a wide range of core health benefits including Medical, Dental, Vision, Employee Assistance Program, Life Insurance, Disability, and Savings Plans. Please visit the City's benefits page for detailed information on coverage, cost, and dependent coverage. For information on the City’s Retirement Plan(pension for full-time employees), please visit the Office of Retirement Services website . You will be able to view information based on different Sworn/Federated job classification. In additional to the benefits above, there is an additional perks site to explore further benefits of working for the City of San Jose like paid leave, educational reimbursements, and holiday pay are specific to the job classification and union membership.
Stanislaus State
1 University Circle, Turlock, California 95382, USA
Position Summary Full-time position under the Management Personnel Plan (MPP) available on or after July 15, 2024 for Student Leadership Engagement and Belonging. Under the general direction of the Executive Director the Assistant Director serves as a manager within the department of Student Leadership, Engagement and Belonging independently managing a portfolio inclusive student leadership development, student organizations, Greek Life, civic engagement programming and LGBTQIA+ initiatives for students enrolled at Stanislaus State. Leading a team of employees the incumbent oversees planning, collaborates with a range of internal and external entities, provides diverse and inclusive services, and facilitates an inclusive campus climate. Acting in concert with the Executive Director the Assistant Director provides vision and guidance through which students’ sense of belonging and engagement result in their persistence, retention and graduation. Job Duties Duties include but are not limited to: Work with the Executive Director, serving as part of the department's managerial leadership team. Assist with department planning activities, signature events, workshops and trainings aligned with SLEB principles (e.g., mission, vision, priorities, strategic planning). Act as lead manager in the absence of the Executive Director liaising with other campus leadership as warranted. Provide vision, leadership, and direct oversight for the functions of the following initiatives supervising professional staff leads’ daily oversight of programs as warranted: Student Leadership, Student Organizations, and Greek Life. Create an intentionally designed and comprehensive student learning and development program for LGBTQIA2s+ Community Support that is guided by relevant theories, reflective of the student population, responsive to student needs, and designed to provide universal access. Foster and support student curricular and co-curricular achievement by promoting program innovation and creativity. Support a community where students may develop holistically as scholars, citizens, and leaders; provide curricular and co-curricular experiences to develop and enhance academic success, awareness and appreciation of diversity, and civic responsibility. Coordinate comprehensive training and professional development for employees and provide resources and support for them. Serve as a university representative accompanying students who travel for professional development, training and other empowerment and educational workshops, conferences or events as appropriate. Promote awareness and knowledge of department services and programs. Collaborate to disseminate multi-media information materials to constituent groups. Serve on campus and other committees. Collaborate on department planning, ensuring alignment with department, division, and institutional priorities, inclusive of the strategic plan, student success initiatives, etc. Create and oversee the administration and assessment for assigned areas of responsibility. Develop a sequenced, multi-modal, co-curricular student leadership development initiative for the Turlock and Stockton campuses. (e.g., leadership development, certificate programs, workshops, group and individual leadership consultations, advising conferences, career planning, coaching, and mentoring). Collaborate to infuse student leadership development co-curriculum into a wide variety of student support services and programs (e.g. Undocumented Student Services, Male Success Initiative, Black Student Success, Clubs & Organizations, Veteran’s Services, Faculty Mentor Program, EOP, Project Rebound, etc.) Oversee promotion and recruitment activities, encouraging participation in leadership opportunities. Ensure program activities align with and reflect best practices (e.g. Council for the Advancement of Standards in Higher Education, other institutions). Collaborate with the Coordinator for Student Organizations to provide innovative leadership development workshops for students in leadership positions. Plan student leadership seminars, workshops, conferences and award ceremonies. Chair diverse planning groups providing leadership and planning support. Oversee the university Student Leadership Awards. (e.g., nomination processes, marketing and promotion and event coordination). Develop and coordinate a civic engagement strategy with services and opportunities that build community; promote equity, diversity, and inclusion grounded in strengths-based practice. Design and facilitate servant leadership programs. Cultivate relationships with community businesses, schools, and social organizations across diverse communities to establish an active network of community resources and volunteers. Work in partnership with the Office of Service-Learning to identify volunteer opportunities, sites and protocols. Create and maintain a repository of volunteer opportunities. (e.g. WarriorLife) Oversee communications for civic engagement opportunities. Serve as the liaison with community partners, student organizations, campus groups, and students for volunteer events and service projects. Coordinate one to three annual civic engagement events, including event logistic planning. Organize and oversee campus Constitution Day activities each September. Coordinate signature Pride Programs for students at Stanislaus State. Collaborate with Faculty Fellow as appropriate. Serve as a liaison, working collaboratively with student organizations, LGBTQ+ Mentorship Program, Queer staff & faculty associations and community entities. Support student-initiated activities by coordinating department guides to assist them in navigating institutional policy, process, and procedure (e.g., purchasing, risk management, food, and beverage requirements) Provide resources and services for students who self-identify as part of the LGBTQIA2s+ community or as an ally. Plan and execute activities. (e.g., engagement and belonging activities, outreach, educational and resource fairs, welcome and graduation celebration activities) Provide workshops, retreats and other educational and training activities, establishing appropriate content. Oversee communications and messaging related to the program, providing content, and disseminating information in a timely manner (e.g., social media, website, email) Provide consultation and mentorship as warranted. Facilitate a fair and inclusive working environment. Practice ethical and impartial recruitment, hiring and supervision processes by adhering to policies, procedures, and guidelines. Supervise employees. Communicate work expectations to employees, conduct appropriate personnel action/resolution, and document as appropriate. Provide direction, guidance, and training to staff regarding the interpretation and application of policy, procedure, and guidelines. Engage in performance management to build collegial, high-functioning teams. Provide professional development and recognition opportunities investing in staff growth and development. Adhere to bargaining unit contracts. Be an advocate and agent of the department in conversation and partnerships with colleagues. Establish and maintain open channels of communication. Plan and facilitate department meetings, one-on-one discussions, work groups, retreats, etc. Actively prioritize diversity, inclusion, and equal opportunity goals as integral to the department's core values and engage in strategic partnerships and collaborations with key stakeholders, students, campus colleagues, and community partners to systematically dismantle barriers hindering student success. Support a community where students may develop holistically as scholars, citizens, and leaders; provide curricular and co-curricular experiences to develop and enhance academic success, awareness and appreciation of diversity, and civic responsibility. Other duties as assigned. Minimum Qualifications Education : Master’s degree from a college or university. Experience : Three to five years of progressive directly related experience. Preferred Qualifications Two years of previous experience in one or more areas of responsibility. Knowledge of student development theory, university trends and relevant best practices. Experience with sourcing necessary and relevant information to conduct accurate and factual research. Experience working in a unionized environment. Experience serving on committees or work groups. Knowledge, Skills, Abilities Experience working at an institution of Higher Education, with relevant experience in student leadership, civic engagement, student organizations, Greek Life, under-represented minority community support initiatives, student engagement or related programs and departments. Demonstrated leadership and managerial experience: visioning, data-driven planning and strategy, co-curricular program development, student learning outcomes, and assessment. Strong interpersonal skills and the ability to build relationships and to communicate with an ethnically and culturally diverse community. Commitment to social justice, equity, and access. Strong organizational skills that reflect the ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail; ability to write memos and letters and prepare reports. Experienced supervisor with a philosophy of mentorship, personal accountability, and communication. Familiarity with performance management. Experience creating and facilitating staff development and training. Knowledge and skills relating to the management of financial resources. Ability to understand, communicate and implement regulations, codes, policies, procedures, and guidelines. Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of service and response. Ability to serve as an agent of the institution for community and regional partnerships, interactions with parents and family of students, with community agencies and/or collaborators. Excellent written and oral communication skills; competency with office technology and software. Special Conditions Fast passed office environment with high traffic level. Student-centered focus and strong commitment to customer service. Ability to maintain a flexible work schedule Ability to drive between Turlock and Stockton Physical Requirements The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Extended periods of sitting, keyboarding, and manipulating a computer mouse or similar device. Salary Range Anticipated salary will be $5,311 - $6,727 per month plus excellent paid benefits. Compensation & Benefits Commensurate with qualifications and experience. As a member of the 23-campus CSU System, we offer an extremely competitive benefits package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Link to Benefits Summary: CSU Employee Benefit Summary How to Apply To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only. Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration. To apply online, please click the “Apply Now” button on this page. Application Deadline OPEN UNTIL FILLED; SCREENING TO BEGIN ON OR AFTER AUGUST 5, 2024. (Applications received after the screening date will be considered at the discretion of the university.) Criminal Background Clearance Notice Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Additional Information Campus & Area California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion - one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts. Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West’s No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education. Clery Act Disclosure Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at https://www.csustan.edu/annual-campus-security-report . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment. Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351. California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD. As a federal contractor, we are committed to attracting a diverse applicant pool. Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at: Voluntary Self-Identification of Disability PDF Form . CSU Stanislaus hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. The CSU is a state entity whose business operations reside within the State of California. The CSU prohibits hiring employees to perform CSU-related work outside California. The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview. INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE Advertised: Jul 17 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Position Summary Full-time position under the Management Personnel Plan (MPP) available on or after July 15, 2024 for Student Leadership Engagement and Belonging. Under the general direction of the Executive Director the Assistant Director serves as a manager within the department of Student Leadership, Engagement and Belonging independently managing a portfolio inclusive student leadership development, student organizations, Greek Life, civic engagement programming and LGBTQIA+ initiatives for students enrolled at Stanislaus State. Leading a team of employees the incumbent oversees planning, collaborates with a range of internal and external entities, provides diverse and inclusive services, and facilitates an inclusive campus climate. Acting in concert with the Executive Director the Assistant Director provides vision and guidance through which students’ sense of belonging and engagement result in their persistence, retention and graduation. Job Duties Duties include but are not limited to: Work with the Executive Director, serving as part of the department's managerial leadership team. Assist with department planning activities, signature events, workshops and trainings aligned with SLEB principles (e.g., mission, vision, priorities, strategic planning). Act as lead manager in the absence of the Executive Director liaising with other campus leadership as warranted. Provide vision, leadership, and direct oversight for the functions of the following initiatives supervising professional staff leads’ daily oversight of programs as warranted: Student Leadership, Student Organizations, and Greek Life. Create an intentionally designed and comprehensive student learning and development program for LGBTQIA2s+ Community Support that is guided by relevant theories, reflective of the student population, responsive to student needs, and designed to provide universal access. Foster and support student curricular and co-curricular achievement by promoting program innovation and creativity. Support a community where students may develop holistically as scholars, citizens, and leaders; provide curricular and co-curricular experiences to develop and enhance academic success, awareness and appreciation of diversity, and civic responsibility. Coordinate comprehensive training and professional development for employees and provide resources and support for them. Serve as a university representative accompanying students who travel for professional development, training and other empowerment and educational workshops, conferences or events as appropriate. Promote awareness and knowledge of department services and programs. Collaborate to disseminate multi-media information materials to constituent groups. Serve on campus and other committees. Collaborate on department planning, ensuring alignment with department, division, and institutional priorities, inclusive of the strategic plan, student success initiatives, etc. Create and oversee the administration and assessment for assigned areas of responsibility. Develop a sequenced, multi-modal, co-curricular student leadership development initiative for the Turlock and Stockton campuses. (e.g., leadership development, certificate programs, workshops, group and individual leadership consultations, advising conferences, career planning, coaching, and mentoring). Collaborate to infuse student leadership development co-curriculum into a wide variety of student support services and programs (e.g. Undocumented Student Services, Male Success Initiative, Black Student Success, Clubs & Organizations, Veteran’s Services, Faculty Mentor Program, EOP, Project Rebound, etc.) Oversee promotion and recruitment activities, encouraging participation in leadership opportunities. Ensure program activities align with and reflect best practices (e.g. Council for the Advancement of Standards in Higher Education, other institutions). Collaborate with the Coordinator for Student Organizations to provide innovative leadership development workshops for students in leadership positions. Plan student leadership seminars, workshops, conferences and award ceremonies. Chair diverse planning groups providing leadership and planning support. Oversee the university Student Leadership Awards. (e.g., nomination processes, marketing and promotion and event coordination). Develop and coordinate a civic engagement strategy with services and opportunities that build community; promote equity, diversity, and inclusion grounded in strengths-based practice. Design and facilitate servant leadership programs. Cultivate relationships with community businesses, schools, and social organizations across diverse communities to establish an active network of community resources and volunteers. Work in partnership with the Office of Service-Learning to identify volunteer opportunities, sites and protocols. Create and maintain a repository of volunteer opportunities. (e.g. WarriorLife) Oversee communications for civic engagement opportunities. Serve as the liaison with community partners, student organizations, campus groups, and students for volunteer events and service projects. Coordinate one to three annual civic engagement events, including event logistic planning. Organize and oversee campus Constitution Day activities each September. Coordinate signature Pride Programs for students at Stanislaus State. Collaborate with Faculty Fellow as appropriate. Serve as a liaison, working collaboratively with student organizations, LGBTQ+ Mentorship Program, Queer staff & faculty associations and community entities. Support student-initiated activities by coordinating department guides to assist them in navigating institutional policy, process, and procedure (e.g., purchasing, risk management, food, and beverage requirements) Provide resources and services for students who self-identify as part of the LGBTQIA2s+ community or as an ally. Plan and execute activities. (e.g., engagement and belonging activities, outreach, educational and resource fairs, welcome and graduation celebration activities) Provide workshops, retreats and other educational and training activities, establishing appropriate content. Oversee communications and messaging related to the program, providing content, and disseminating information in a timely manner (e.g., social media, website, email) Provide consultation and mentorship as warranted. Facilitate a fair and inclusive working environment. Practice ethical and impartial recruitment, hiring and supervision processes by adhering to policies, procedures, and guidelines. Supervise employees. Communicate work expectations to employees, conduct appropriate personnel action/resolution, and document as appropriate. Provide direction, guidance, and training to staff regarding the interpretation and application of policy, procedure, and guidelines. Engage in performance management to build collegial, high-functioning teams. Provide professional development and recognition opportunities investing in staff growth and development. Adhere to bargaining unit contracts. Be an advocate and agent of the department in conversation and partnerships with colleagues. Establish and maintain open channels of communication. Plan and facilitate department meetings, one-on-one discussions, work groups, retreats, etc. Actively prioritize diversity, inclusion, and equal opportunity goals as integral to the department's core values and engage in strategic partnerships and collaborations with key stakeholders, students, campus colleagues, and community partners to systematically dismantle barriers hindering student success. Support a community where students may develop holistically as scholars, citizens, and leaders; provide curricular and co-curricular experiences to develop and enhance academic success, awareness and appreciation of diversity, and civic responsibility. Other duties as assigned. Minimum Qualifications Education : Master’s degree from a college or university. Experience : Three to five years of progressive directly related experience. Preferred Qualifications Two years of previous experience in one or more areas of responsibility. Knowledge of student development theory, university trends and relevant best practices. Experience with sourcing necessary and relevant information to conduct accurate and factual research. Experience working in a unionized environment. Experience serving on committees or work groups. Knowledge, Skills, Abilities Experience working at an institution of Higher Education, with relevant experience in student leadership, civic engagement, student organizations, Greek Life, under-represented minority community support initiatives, student engagement or related programs and departments. Demonstrated leadership and managerial experience: visioning, data-driven planning and strategy, co-curricular program development, student learning outcomes, and assessment. Strong interpersonal skills and the ability to build relationships and to communicate with an ethnically and culturally diverse community. Commitment to social justice, equity, and access. Strong organizational skills that reflect the ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail; ability to write memos and letters and prepare reports. Experienced supervisor with a philosophy of mentorship, personal accountability, and communication. Familiarity with performance management. Experience creating and facilitating staff development and training. Knowledge and skills relating to the management of financial resources. Ability to understand, communicate and implement regulations, codes, policies, procedures, and guidelines. Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of service and response. Ability to serve as an agent of the institution for community and regional partnerships, interactions with parents and family of students, with community agencies and/or collaborators. Excellent written and oral communication skills; competency with office technology and software. Special Conditions Fast passed office environment with high traffic level. Student-centered focus and strong commitment to customer service. Ability to maintain a flexible work schedule Ability to drive between Turlock and Stockton Physical Requirements The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Extended periods of sitting, keyboarding, and manipulating a computer mouse or similar device. Salary Range Anticipated salary will be $5,311 - $6,727 per month plus excellent paid benefits. Compensation & Benefits Commensurate with qualifications and experience. As a member of the 23-campus CSU System, we offer an extremely competitive benefits package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Link to Benefits Summary: CSU Employee Benefit Summary How to Apply To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only. Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration. To apply online, please click the “Apply Now” button on this page. Application Deadline OPEN UNTIL FILLED; SCREENING TO BEGIN ON OR AFTER AUGUST 5, 2024. (Applications received after the screening date will be considered at the discretion of the university.) Criminal Background Clearance Notice Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Additional Information Campus & Area California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion - one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts. Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West’s No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education. Clery Act Disclosure Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at https://www.csustan.edu/annual-campus-security-report . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment. Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351. California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD. As a federal contractor, we are committed to attracting a diverse applicant pool. Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at: Voluntary Self-Identification of Disability PDF Form . CSU Stanislaus hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. The CSU is a state entity whose business operations reside within the State of California. The CSU prohibits hiring employees to perform CSU-related work outside California. The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview. INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE Advertised: Jul 17 2024 Pacific Daylight Time Applications close: Closing Date/Time: