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Emergency Telecommunications Call Taker/Dispatcher Trainee
- Hartford, Connecticut
- CITY OF HARTFORD, CT
See Position Description
- Full Time
- Dispatch and Telecommunications
- Emergency Management
- Fire and EMS
- Information Technology and Communication Services
Senior 9-1-1 Telecommunicator (Fire/EMS)
- Houston, Texas
- HOUSTON AIRPORT SYSTEM
$27.24 - $29.90 Hourly
- Full Time
- Fire and EMS
- Information Technology and Communication Services
Fire Equipment Technician II (Fire District)
- San Bernardino, California
- SAN BERNARDINO COUNTY, CA
$40,851.20 - $59,113.60 Annually
- Full Time
- Construction and Skilled Trades
- Fire and EMS
FIRE CAPTAIN - 5/28/26
- Charleston, South Carolina
- CHARLESTON COUNTY, SC
$18.17 Hourly
- Full Time
- Fire and EMS
- Public Safety
Fire Chief - Vail, CO
- Vail, Colorado
- Town of Vail, CO
$161,092
- Full Time
- Fire and EMS
- Public Safety
Senior Account Clerk (Fire Department)
- Riverside, California
- CITY OF RIVERSIDE, CA
$53,580.00 - $65,160.00 Annually
- Full Time
- Clerical and Administrative Support
- Fire and EMS
TELECOMMUNICATIONS SYSTEMS CONSULTING ENGINEER - FIRE EMERGENCY
- Los Angeles, California
- LOS ANGELES COUNTY
$156,985.20 - $170,308.32 Annually
- Full Time
- Emergency Management
- Engineering
- Fire and EMS
- Information Technology and Communication Services
Fire Services Logistics Coordinator
- Bryan, Texas
- CITY OF BRYAN, TX
$24.00-$30.00/hour (depending on qualifications)
- Full Time
- Fire and EMS
- Public Health
Fire Cadet (Part-Time)
- Hartford, Connecticut
- CITY OF HARTFORD, CT
$19.00 Hourly
- Full Time
- Fire and EMS
- Other
Administrative Assistant - Emergency Preparedness ($80,100.96/year - $97,363.08/year)
- Hayward, California
- Hayward Area Recreation and Park District
$80,100.96 - $97,363.08 Salary/year
- Clerical and Administrative Support
- Fire and EMS
CHIEF, AIR OPERATIONS, FIRE SERVICE - EMERGENCY APPOINTMENT
- Los Angeles, California
- LOS ANGELES COUNTY
$164,533.20 - $221,730.72 Annually
- Full Time
- Administration and Management
- Emergency Management
- Fire and EMS
Fitness/Safety Specialist III -EMS
- Austin, Texas
- City of Austin, TX
- Full Time
- Fire and EMS
- Public Health
- Public Safety
Administrative Assistant - Fire Dept.
- 250 W. First Street, Prosper, Texas
- TOWN OF PROSPER, TEXAS
$18.61 - $21.41 Hourly
- Full Time
- Clerical and Administrative Support
- Fire and EMS
ASSISTANT CHIEF, FIRE FLEET SERVICES - FIRE EMERGENCY
- Los Angeles, California
- LOS ANGELES COUNTY
$103,751.04 - $139,817.52 Annually
- Full Time
- Accounting and Finance
- Administration and Management
- Emergency Management
- Fire and EMS
- Fleet Management
Fire Marshal
- Chandler, Arizona
- CITY OF CHANDLER, ARIZONA
$110,780.80 - $160,596.80 Annually
- Full Time
- Court Administration
- Fire and EMS
Fire Senior Inspector
- Chandler, Arizona
- CITY OF CHANDLER, ARIZONA
$33.17 - $48.09 Hourly
- Full Time
- Code Enforcement and Inspections
- Fire and EMS
*Fire Chief
- San Marcos, Texas
- San Marcos, TX
$175,000.00 - $225,000.00 Annually
- Full Time
- Administration and Management
- Fire and EMS
EMS Instructor
- Charlottesville, Virginia
- ALBEMARLE COUNTY, VA
- Education and Training
- Fire and EMS
Program Planner- Public Health Emergency Preparedness (PHEP)
- Kingman, Arizona
- MOHAVE COUNTY, AZ
$50,793.60 - $60,632.00 Annually
- Full Time
- Fire and EMS
- Planning and Development
- Public Health
Firefighter
- CITY OF ORLANDO, FL
USD 25.73 - 33.60 per hour
- Full Time
- Fire and EMS

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Emergency Telecommunications Call Taker/Dispatcher Trainee
- Hartford, Connecticut United States
- CITY OF HARTFORD, CT
- May 31, 2026
- See Position Description - Full Time
CITY OF HARTFORD, CT

Hartford is the capital city of the U.S. state of Connecticut. It is located in Hartford County on the Connecticut River, north of the center of the state, 24 miles (39 km) south of Springfield, Massachusetts. Its 2006 population of 124,512 ranks Hartford as the state's second-largest city, after Bridgeport. New Haven, 40 miles (64 km) to the south, has a population nearly identical to that of Hartford. Greater Hartford is also the largest metro area in Connecticut and 45th largest in the country (2006 census estimate) with a metropolitan population of 1,188,841. Nicknamed the "Insurance Capital of the World", Hartford houses many of the world's insurance company headquarters, and insurance remains the region's major industry. Almost 400 years old, Hartford is among the oldest cities in the United States, and following the American Civil War, Hartford took the mantle of the country's wealthiest city from New Orleans. In 1868, Mark Twain exclaimed: "Of all the beautiful towns it has been my fortune to see, Hartford is the chief". With a new convention center and hotel, a recently completed science center, the reclaimed riverfront, and an infusion of residential and commercial ventures in the city, Hartford has begun to attract new development, especially downtown, after years of relative stagnation. It is home to the nation's oldest public art museum (Wadsworth Atheneum), the oldest public park (Bushnell Park), the oldest continuously published newspaper (The Hartford Courant), the second-oldest secondary school (Hartford Public), and until its recent closure, the sixth-oldest opera company in the nation (Connecticut Opera).
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Job Details
- See Position Description
- Full Time
- May 31, 2026
Job Description
Description

Vacancies are in the Department of Emergency Services and Telecommunications.

Emergency Telecommunications Call Taker: Salary $48,152.00 - $58,266.00 Annually

Receives and processes all emergency and non-emergency requests for service. Determines the appropriate response required and the need for pre-arrival instructions. Serves as the first point of contact with callers. Processes requests for service via 9-1-1 and other phone lines, for police, fire, and Emergency Medical Service (EMS) emergencies. Questions the caller to determine nature of incident and refers the caller appropriately.

After the successful completion of a six (6) month probationary period, Call Takers are eligible to be placed on a promotional list for Emergency Telecommunications Dispatcher Trainee.

Emergency Telecommunications Dispatcher Trainee: Salary $54,587.00 - $56,225.00 Annually

Receives and processes all emergency and non-emergency requests for service. Determines the appropriate response required and the need for pre-arrival instructions. Broadcasts messages to Police, Fire, and EMS units to respond to requests for service. Processes requests for information such as record checks and stolen car listings. Maintains contact with Field Units and maintains records of units in or out of service. Operates radio, Computer Aided Dispatch System and other communications equipment. Performs related work as required.

After the successful completion of a nine (9) month probationary period, including obtaining required certifications, Emergency Telecommunications Dispatcher Trainees will be eligible to be automatically promoted to Emergency Telecommunications Dispatcher ($62,257.00-$75,335.00 Annually).

Certified is defined as holding a current State of Connecticut Telecommunicator Certification, Collect/NCIC Certification AND EMD Certification.

These positions are in the 1716 union position. The hours of the position are 40 per week.
This position requires working holidays, weekends and shift work. Additional earning potential exists with overtime, shift differential and holiday pay.

Please note that this recruitment will result in a combined list. The Appointing Authority will determine which position to offer selected candidates.

Knowledge, Skills & Abilities

The examination consist of a computerized written test, a performance test, a typing test, or a combination thereof. All parts of the examination, including tests and ratings, will be related to the requirements of the position. The examination is designed to measure: typing speed and accuracy; prioritization; multitasking; data entry; memory recall; comprehension; probability; and decision-making.

Testing Dates :

Testing will be held between June 25 and June 26, 2026. Dates and times of the testing sessions will be sent via email.
Candidates will be sent a link to self-schedule for testing after the posting closes. Please be sure to regularly check your email for the scheduling link. Scheduling will be done on a first come-first serve basis. Candidates will be required to attend one test session.

Please use this link, Practice Tests , to familiarize yourself with what the test will entail.

Qualifications

Open to all qualified applicants who meet the following qualifications:

A high school diploma or GED.

A COPY OF YOUR HIGH SCHOOL DIPLOMA, GED CERTIFICATE OR TRANSCRIPT MUST BE ATTACHED TO YOUR APPLICATION. A DEGREE OR TRANSCRIPT SUBMITTED WILL BE VERIFIED BY THE HUMAN RESOURCES DEPARTMENT.

SPECIAL REQUIREMENT: Call Taker

Must successfully complete the mandated State of Connecticut Telecommunications Certification within one year of employment. Must successfully complete a State of Connecticut recognized Emergency Medical Dispatch (EMD) Course selected by the Department.

SPECIAL REQUIREMENT: Dispatcher Trainee

If appointed, you must successfully complete Telecommunicator State Certification, NCIC/ COLLECT certification, and a State-approved emergency medical dispatch course within nine (9) months of appointment date. A valid driver's license preferred.

If selected, you will be required to pass a physical examination administered by a city physician, a drug and alcohol screening, and a background check. If appointed as a Call Taker you will serve a six (6) month probationary period. If appointed as Emergency Telecommunications Dispatcher Trainee, you will serve a nine (9) month of probationary period. This examination and employment process is subject to all federal, state, and municipal laws, rules and regulation.

Other Information

Application must be completed in its entirety, including required documentation. Applications without proper documentation shall result in your disqualification.
All correspondence and information concerning the application and testing process will occur via email, unless otherwise requested at the time of application.
Please be sure to check your junk and spam email for all recruitment communication.
Applications via facsimile or email are not accepted.

EMPLOYMENT PREFERENCES AND LEGAL NOTICES
Hartford Residency Preferred: Preferably be a bona-fide resident of the City of Hartford at the time of application. A completed City of Hartford Residency Affidavit including proof of residency as indicated on the RESIDENCY AFFIDAVIT may be submitted.
Veteran's Preference Form: Preferential Points may be given to Eligible Veterans. Must submit a Veteran's Preference Form , along with a DD-214 and Disability letter (if applicable) from the Office of Veteran's Affairs.
Americans With Disabilities Act: The Human Resources Department provides reasonable accommodation to persons with disabilities in accordance with the Americans with Disabilities Act (ADA). If you need an accommodation in the application or testing process, please contact the Human Resources Department.
An Affirmative Action/Equal Opportunity Employer: The City of Hartford is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, veterans and persons with disabilities.

Closing Date/Time: 6/12/2026 5:00 PM Eastern
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CITY OF HARTFORD, CT

Hartford is the capital city of the U.S. state of Connecticut. It is located in Hartford County on the Connecticut River, north of the center of the state, 24 miles (39 km) south of Springfield, Massachusetts. Its 2006 population of 124,512 ranks Hartford as the state's second-largest city, after Bridgeport. New Haven, 40 miles (64 km) to the south, has a population nearly identical to that of Hartford. Greater Hartford is also the largest metro area in Connecticut and 45th largest in the country (2006 census estimate) with a metropolitan population of 1,188,841.

Nicknamed the "Insurance Capital of the World", Hartford houses many of the world's insurance company headquarters, and insurance remains the region's major industry. Almost 400 years old, Hartford is among the oldest cities in the United States, and following the American Civil War, Hartford took the mantle of the country's wealthiest city from New Orleans. In 1868, Mark Twain exclaimed: "Of all the beautiful towns it has been my fortune to see, Hartford is the chief".

With a new convention center and hotel, a recently completed science center, the reclaimed riverfront, and an infusion of residential and commercial ventures in the city, Hartford has begun to attract new development, especially downtown, after years of relative stagnation. It is home to the nation's oldest public art museum (Wadsworth Atheneum), the oldest public park (Bushnell Park), the oldest continuously published newspaper (The Hartford Courant), the second-oldest secondary school (Hartford Public), and until its recent closure, the sixth-oldest opera company in the nation (Connecticut Opera).
CITY OF HARTFORD, CT
- Hartford, Connecticut, United States
- https://www.hartfordct.gov/Home
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Emergency Telecommunications Call Taker/Dispatcher Trainee

CITY OF HARTFORD, CT

Job Details

Job Description

CITY OF HARTFORD, CT

CITY OF HARTFORD, CT

Emergency Telecommunications Call Taker/Dispatcher Trainee

Senior 9-1-1 Telecommunicator (Fire/EMS)

Fire Equipment Technician II (Fire District)

FIRE CAPTAIN - 5/28/26

Fire Chief - Vail, CO

Senior Account Clerk (Fire Department)

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