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Job Description
CAREER DESCRIPTION
IT Director of Strategy, Innovation & Architecture
(Technology Services Deputy Director)
Salary may be negotiable within the applicable range of the classification and successful candidate's qualifications, subject to appropriate authorization.
OPEN TO THE PUBLIC
This recruitment will establish an open eligible list that will be used to fill current and future Technology Services Deputy Director positions. The eligible list established may also be used to fill positions in similar and/or lower classifications throughout the County of Orange.
DEADLINE TO APPLY
This recruitment will be open for a minimum of five (5) business days and will close on
Sunday February 22, 2026 at 11:59pm (PST).
ORANGE COUNTY INFORMATION TECHNOLOGY
The mission of Orange County Information Technology (OCIT) is to provide innovative, reliable, and secure technology solutions that support County departments in the delivery of quality public services. OCIT provides IT solutions across County departments for voice communications, network services, application support, service desk, desktop support, as well as data center services.
Click here for more information on OCIT
Click here for more information on the County of Orange.
THE OPPORTUNITY
The Orange County Information Technology (OCIT) is seeking a highly skilled and strategic individual to lead the implementation and delivery of enterprise network and communications services in a complex, fast-paced environment. This position is responsible for Network Architecture, Cable and Circuit Management, Voice and VoIP systems, and Cloud Architecture and Solution Management.
The ideal candidate will possess strong technical expertise, analytical and planning skills, and the ability to lead large-scale technical initiatives while collaborating with internal stakeholders and external partners. This role requires experience in both strategic and tactical Information Technology planning, along with a demonstrated commitment to delivering reliable, secure, and efficient services in support of County operations.
This position reports directly to the Chief Technology Officer and requires an uncompromising commitment to public service and operational excellence.
The IT Director of Strategy, Innovation & Architecture's duties are including but not limited to the following:- Provide strategic operational oversight for enterprise IT services, ensuring timely and accurate processing of requisitions, effective workload prioritization, and alignment of procurement activities with operational and project needs.
- Oversee service management and incident response functions, including governance of ServiceNow ticket workflows, escalation processes, and service continuity to ensure reliable, uninterrupted operations in a 24x7x365 environment.
- Direct and manage complex IT projects and programs, establishing project milestones, monitoring progress against timelines and deliverables, and ensuring accurate documentation and reporting to support informed decision-making.
- Lead enterprise network, voice, and cloud architecture initiatives, guiding the design, integration, and lifecycle management of large-scale infrastructure solutions while ensuring performance, security, and scalability.
- Manage financial, vendor, and organizational resources, including multi-million-dollar budgets, RFPs, contracts, and the leadership of internal teams and contractors to achieve County objectives through effective collaboration and accountability.
In addition to the minimum qualifications, the ideal candidate will demonstrate at least five (5) years of extensive experience in managing a complex, large-scale IT environment, including the following: Network Architecture, Cable and Circuit Management, Voice and VoIP, and Cloud Architecture and Solution Management. In addition, the ideal candidate will possess extensive experience and knowledge in the following core competencies:
Technical Knowledge | Technical Experience- Developing and reviewing complex enterprise network, voice, and cloud architectures, including defining integration strategies, technical standards, and best practices to support scalable, secure, and highly available environments.
- Applying advanced networking and VoIP expertise, including SIP (Session Initiation Protocol), RTP/RTCP, H.323, TCP/IP, VLANs, QoS prioritization, and routing protocols (OSPF, BGP) to ensure call signaling, media transport, and overall service quality.
- Managing and overseeing multi-million-dollar IT infrastructure programs, including IT budgets, Strategic Financial Plans (SFPs), Requests for Proposals (RFPs), contract development and negotiation, and ongoing vendor and contract management.
- Leading large-scale IT projects and operational initiatives, including prioritizing competing demands, resource planning, budget estimation, milestone tracking, risk management, and producing executive-level technical and status documentation.
- Staying current with emerging and evolving technologies, evaluating their applicability to County operations, and driving the adoption of innovative network, cloud, and communications solutions to improve performance, resiliency, and service delivery.
Problem Solving | Decision Making Skills- Making strategic judgments and evaluating the impact of information technology decisions
- Strategic Thinking & Planning proactively identifying potential network issues before they arise, understanding the long-term impact of technical decisions, and aligning network infrastructure with broader objectives for OCIT.
- Developing strategic, tactical, and operating information technology plans which set technical direction, policy standards, and objectives for OCIT
- Analyzing problems and proposing solutions while dealing with changing priorities Planning, organizing, and implementing projects to meet established time frames
- Collaborating with clients and fostering a positive business relationship to meet all levels of IT service demands (technical, research & development, and operations & maintenance)
- Clearly discussing and conveying Information Technology concepts and terminology with both technical and non- technical staff at all levels within and outside the department
- Producing clear and concise written documents, emails, project status reports, and briefs.
- Communicating effectively with various levels of the organization
- Cultivating a culture of continuous learning to keep up with evolving technology (e.g., cloud computing) and fostering creative problem-solving
- Leveraging and managing a robust team of internal staff teams and contractor staff to achieve operational goals
- Establishing and maintaining effective partnerships through collaboration and information technology in support of the County
- Managing the day-to-day responsibilities of a 24x7x 365 IT organization prudently Managing within a large IT environment with 6+ locations and 5,000+ users Assigning clear authority and holding others accountable for goal achievement
- Building and leading high-performing teams, mentoring staff, setting clear goals, and improving productivity through strong interpersonal skills.
- Managing relationships with telecom service providers and vendors to ensure uptime and service quality.
- Navigating disagreements within the team or with external vendors, and building consensus
Please click here for details on this classification, including the physical, mental, environmental and working conditions.
RECRUITMENT PROCESS
Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition.
Application Screening (Refer/Non-Refer)
Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step.
Structured Oral Interview (Weighted 100%)
Applicants will be interviewed and rated by an oral interview panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Only the most successful candidates will be placed on the eligible list.
Eligible List
Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Based on the County's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure.
Veterans Employment Preference Policy (VEPP)
T he County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please clic k here(Download PDF reader) to review the policy.
ADDITIONAL INFORMATION
EMAIL NOTIFICATION
Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account.
NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply.
Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com.
FREQUENTLY ASKED QUESTIONS
Click here for additional Frequently Asked Questions.
For specific information pertaining to this recruitment, contact Joanna Xue at joanna.xue@ceo.oc.gov or (714)-834-7338.
EEO INFORMATION
Orange County, as an equal employment opportunity employer,encourages applicants from diverse backg rounds to apply.
Administrative Management *
In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as:
- Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits.
http://www.ocers.org/active-member-information. - Paid Leave: Twelve holidays per year plus sick and vacation time
- Health & Dependent Care Reimbursement Accounts
- Dental Insurance: County pays 100% of employee and dependent premiums
- Paid Life Insurance: $100,000 life insurance policy
- Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy
- Paid Short & Long Term Disability insurance programs
- 457 Defined Contribution Program
*Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans.
Click here for information about benefits offered to County of Orange employees.
Closing Date/Time: 2/22/2026 11:59 PM Pacific -
ABOUT THE COMPANY
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County of Orange
Show moreDiscover a Fulfilling Career at the County of Orange
With a population of over 3 million residents and 34 cities, Orange County is a thriving community known for its beautiful beaches, diverse culture, and strong economy. As the third-largest employer in the county, the County of Orange offers over 18,000 employees the opportunity to make a difference in their community and build a fulfilling career in public service.
As a County of Orange employee, you will have the chance to work in a variety of departments, each providing vital services to our community. From law enforcement and healthcare to public works and environmental protection, there is a wide range of career paths to explore. And with opportunities for advancement and professional growth, you can build a long and rewarding career with us.
As a top employer in the region, the County of Orange is committed to providing our employees with excellent benefits, including a competitive salary, flexible work schedules, and outstanding healthcare coverage. We also offer opportunities for career development and training, ensuring that our employees have the skills and knowledge they need to succeed.
Whether you're just starting your career or looking for a new challenge, the County of Orange is a great place to work. With a supportive and collaborative work environment, a commitment to excellence, and opportunities for growth and advancement, we invite you to join our team and make a difference in your community.
Community Impact:
Working for the County of Orange means you will have the opportunity to make a meaningful impact in your community. Whether you're providing critical services to residents, protecting the environment, or maintaining public safety, your work will make a difference in the lives of those around you.
Employee Wellness:
At the County of Orange, we prioritize our employees' well-being. We offer telecommuting options, generous health benefits, and wellness programs to promote work-life balance. We believe that by taking care of our employee’s health and well-being, we can help them excel in their careers while still enjoying their personal lives and taking care of their families.
Innovation:
The County of Orange is committed to embracing new technologies and innovative approaches to service delivery. We encourage our employees to think creatively and find ways to improve our processes and systems. If you're someone who loves to problem-solve and think outside the box, you'll find a supportive and dynamic environment here.
Collaboration:
Collaboration is key to our success at the County of Orange. We value teamwork, communication, and mutual support, and we work together across departments and functions to achieve our goals. If you're someone who enjoys collaborating with others and building strong relationships, you'll find a welcoming and inclusive community here.
Equality:
At the County of Orange, we are committed to creating a diverse and inclusive workplace where all employees feel valued and respected. Our Equity Policy reflects this commitment and guides our efforts to promote equity, diversity, and inclusion in everything we do.
Career Advancement:
The County of Orange is dedicated to helping our employees grow and advance in their careers. We offer a variety of training and development opportunities to help our employees reach their full potential. If you're looking for a place to build a long and fulfilling career, the County of Orange is an excellent choice.
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