Fire Dispatcher

ABOUT US

At the County of Marin, our employees overwhelmingly report feeling their work is meaningful, they like the work they do, and they are proud to tell people “I work for the County of Marin.” Discover more about us, our values and our organizational culture on the Department of Human Resources website . Read on to find out more about this opportunity.

Marin County Fire Department: Our employees are important assets in the actualization of our mission. They each play a vital role and carry the responsibility to express our department values in their daily work. Click on the “MCFD” link to learn more about our department and the people who make our organization a great place to work: MCFD

Service - Teamwork - Operational Readiness - Professionalism

ABOUT THE POSITION

The Marin County Fire Department is seeking one (1) regular hire, full time Fire Dispatcher in the Marin Emergency Command Center . The regular work schedule is known as a two by four. Employees will be assigned to one of three shifts that work a two day on and four day off work schedule, working a 48-hour shift followed by 96 hours off (this is an average of 10 workdays per month).

*The approximate annual salary range (including built in overtime) for Fire Dispatcher is $112,000 - $136,000 depending on qualifications.

For more information about this position including the complete recruitment brochure and required qualifications, simply click here .

ABOUT YOU

Our Highly Qualified Candidate:
Our highly qualified candidate will have experience in a dispatch center. We are looking for someone who possesses strong interpersonal skills and can multitask while providing excellent customer service. They will also have the ability to assess emergency situations appropriately and take the required action quickly and calmly while communicating information and instructions clearly by telephone and radio. The incumbent will have an understanding of the Incident Command System (ICS) as well as ICS training and qualifications related to Emergency Command Center (ECC) Operations. They will have an understanding of the California Fire Service Mutual Aid Network. We are looking for someone who has training and experience with Hexagon i/CAD dispatch system. The highly qualified candidate will have knowledge of Hexagon i/CAD Computer Aided Dispatch system, Tablet Command, and Interagency Resource Ordering Capability (IROC). Finally, the ideal candidate will have experience with using Microsoft Suite (including Word and Excel) and Vector Solutions.

QUALIFICATIONS

Knowledge of:

• Methods, procedures and techniques used in the operation of an Emergency Command Center (ECC), including mutual aid.
• Current electronic and automated emergency service dispatch equipment.
• Operating procedures and methods related to public safety dispatching.
• FCC rules and regulations and other regulations and/or requirements related to fire and emergency medical dispatching.
• Record keeping principles and practices.
• Major roads, streets, geography, facilities, fire and medical response agencies and jurisdictional boundaries of Marin County.

Ability to:

• Operate automated public safety dispatch and related communications equipment effectively.
• Assess emergency situations appropriately and take required action quickly and calmly.
• Read and interpret maps to locate streets, roads, highways and facilities involved in fire or other emergency situations.
• Learn, interpret and apply fire and medical emergency dispatch rules, regulations, and procedures.
• Interpret weather data correctly.
• Coordinate the activities of multiple agencies in an emergency situation.
• Communicate information and instructions clearly over the telephone and the radio.
• Use standard office equipment and enter information into a computer system with sufficient speed and accuracy for effective job performance.
• Maintain accurate records and files and prepare accurate narrative and statistical reports.
• Use sound independent judgment within established procedural guidelines.
• Establish and maintain effective working relationships with those contacted in the course of the work.

MINIMUM QUALIFICATIONS:

Equivalent to graduation from high school AND equivalent to one year as a Dispatcher Trainee OR one year of experience as a dispatcher in a public safety agency or similar emergency service organization.

Certificates and Licenses
Possession of and/or ability to obtain an Emergency Medical Dispatch Certificate within six (6) months of assignment.

Failure to obtain and/or maintain the Emergency Medical Dispatch Certificate, as appropriate to assignment, during employment will result in the termination of employment.

Special Requirements

Ability to successfully pass Pre-Employment Conditions, such as controlled substance screen, background investigation, medical exam, and psychological evaluation.

IMPORTANT INFORMATION

For any questions concerning this position announcement, please contact Linda Kline at linda.kline@marincounty.gov .

All applicants will receive email notifications regarding their status in the recruitment process. Please be sure to check your spam settings to allow our emails to reach you. You may also log into your GovernmentJobs.com account to view these emails.

Testing and Eligible List: Depending on the number of qualified applications received, the examination may consist of a highly qualified review, application screening, online assessment, written examination, oral examination, performance examination, or any combination to determine which candidates' names will be placed on the eligible list. The eligible list established from this recruitment may be used to fill the current vacancy, and any future vacancies for open, fixed-term, full-time or part-time positions which may occur while the list remains active.

Disaster Service Workers: All County of Marin employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

Equal Employment Opportunity Employer: If you have questions regarding equal employment opportunities, please contact Roger Crawford, Equal Employment Opportunity Director, at 415-473-2095.

PLEASE NOTE: The benefits described herein do not apply to temporary (contingent) or to part-time employees that work less than 50%.

COUNTY OF MARIN BENEFITS: GENERAL
Below are some of the excellent benefits the County offers. More information about our benefits can be found on the Marin County's Benefits Homepage .

Paid Time Off : Competitive vacation accrual; 12 holidays per year; and generous sick leave accruals. Additional types of paid leaves are available for some bargaining units.

Health Plan : Choice of four health plans (two Kaiser HMOs, Western Health Advantage HMO, and an Anthem Blue Cross PPO) along with dental through Delta Dental PPO, and vision through Vision Service Plan (VSP). There is a County contribution toward the premiums (the contribution amount varies depending on coverage tier elected such as employee only, employee + 1, employee + family). Plus, the County offers excellent Life Insurance, Disability, Flexible Spending Plans, a Dependent Care Assistance Program, professional development and more.

Retirement : Defined benefit plan under the County Employees Retirement Act of 1937. More information can be found online at www.mcera.org.

IRS 457 Plan : Choice of pre-tax or post-tax (Roth) employee contribution up to the IRS annual maximum.

Retiree Medical : The County provides access to group health plan coverage to eligible retirees.

For specific questions regarding the employment process, please contact Human Resources at (415) 473-6104. For additional details about the benefits or retirement, please contact the Benefits Division at (415) 473-2197.

*IMPORTANT NOTE: Benefits described herein do not represent a contract and may be changed without notice.

Closing Date/Time: 2/22/2026 11:59 PM Pacific

• 

• County of Marin

• (415) 473-6104

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