Library Assistant (Hourly)

The Position

THIS IS AN UNCLASSIFIED, NON-CIVIL SERVICE, HOURLY POSITION.


Salary range for this position is between $27.15 to $35.55 Hourly. Hourly wage will be determined by the candidate’s qualifications.

The work schedule may include days, evenings, and weekend hours (Saturday and Sunday). Hours may vary from week to week based on operational needs. Work location and department assignments may also vary and can include Circulation, Adult, Children’s and/or Teen Services, and the MakerSpace and SoundSpace at Central Library, as well as the branch libraries and Bookmobile.

Glendale Library, Arts & Culture

Glendale Library, Arts & Culture provides the community with the opportunity to seek and share ideas and information that will enrich lives, foster literacy, inspire intellectual curiosity and stimulate the imagination. GLAC is focused on providing exceptional customer services to our community while promoting inclusion, diversity, equity and anti-racism.

GLAC is comprised of the Central Library, Brand Library & Art Center and six unique neighborhood branches. Known as the "Jewel City," Glendale is the fourth largest city in Los Angeles County. With a population of more than 200,000, Glendale is a thriving cosmopolitan city that is rich in history, culturally diverse, and home to a vibrant network of businesses and community organizations.
This para-professional classification performs a range of public service duties including assisting Librarians with basic reference services, collection development and programming.

Essential functions of the job include, but are not limited to, the following:
Ensures Department services are provided with exceptional customer service and the highest level of ethical standards.

Works with a diverse community and staff, valuing inclusion, diversity, equity and antiracism and applies those values to library programs and services.

Assists patrons of all ages in every aspect of utilizing the library.

Assists the public in accessing information and library resources.

Assists patrons with circulation functions and financial transactions.

Monitors cash funds, receives monies, makes out receipts, reconciles and balances accounts or statements, and performs mathematic computations with a calculator, personal computer, or manually.

Provides some level of reference and research assistance.

Assists with the library collections arrangement, organization and presentation.

Represents the library in public forums including providing school visits, classroom talks, orientation sessions and library tours and community events.

Plans and implements programs including, but not limited to, storytime, films, arts and crafts, recitals, gallery exhibitions, training workshops, literacy services, mobile outreach service, and other activities.

Assists in instructing children and caregivers about digital literacy, research skills, and information gathering.

Supports programming, tools, technology and activities in a MakerSpace environment and other innovative spaces, such as 3D printing, design, electronics, robotics, coding and other STEAM (Science, Technology, Engineering, Art and Mathematics) programming, audio, video and photo production and editing, sewing, and other equipment housed in these areas.

Assists with library event programming and other services; assists with rentals and the set-up of auditorium and meeting rooms for special events.

Assists with traffic/crowd control during large community events.

Assists with facility maintenance functions, including creating and tracking Facility Service Requests (FSR's) as assigned.

Orders, receives, and invoices library materials.

Provide technology instruction and troubleshooting assistance on a variety of technology devices, tools and software.

Initiates inter library loans, conducts online material and information searches, produces subject bibliographies and reading lists, selects and maintains library materials.

Maintains currency of professional knowledge by attending professional meetings and staff conferences. Keeps abreast on trends in publishing, automation and public library practices.

Participates in staff meetings and system oriented planning sessions.

Maintains records and statistics, as well as prepares associated reports.

Tracks inventory of office supplies as assigned. Completes forms for ordering materials or supplies and follows up on delivery of ordered materials.

Directs clerical and part-time staff when the unit supervisor is absent.

May be called upon to drive a vehicle or travel on City business as necessary.

May be asked to drive City van to deliver and pick up books and materials and/or drive library outreach vehicle for community events as needed.?

Serve in a Person in Charge capacity as needed to handle security, daily operational needs and facility issues to ensure the safety of staff and patrons.

Assists with security to ensure safety of library patrons and other staff members.
Assumes responsibility for ensuring the duties of the position are performed in a safe efficient manner.

Performs other related duties as assigned or as the situation requires.

Minimum Requirements

Experience
One year of experience in a library setting or a related field. Experience in a public library setting preferred.
Bilingual skills in Armenian, Spanish and/or Korean are highly desirable.

Education
Two years of college level course work or degree/certificate in a Library Technician or Library Assistant program.

License(s)/Certification(s)
Valid Class C California driver's license.

Knowledge, Skills & Abilities
Knowledge of:
Automated online catalogs and circulation systems.
Basic mathematics including ability to figure discounts and percentages.
Cataloging and filing rules and relevant print and online resources.
Standard literature and reference sources.

Working knowledge of:
Library of Congress subject headings and the Dewey Decimal System.

Skill in:
Creative problem solving.
Use of automated library systems.
Use of library and general office equipment.
Use of personal computers and tablet devices, as well as associated software and applications.

Ability to:
Provide exceptional customer service to all employees and vendors.
Assist in maintaining and track employee schedules as needed.
Assist in training newly hired employees.
Be flexible in all work related situations.
Communicate with and relate to a diverse clientele.
Develop necessary skills from on-the-job training and meet the standards.
Effectively communicate orally and in writing.
Establish and maintain smooth working relationships and resolve interpersonal conflicts.
Lift heavy library materials weighting approximately 20 lbs.
Model and practice the highest standards of ethical conduct.
Operate a variety of equipment including personal computers, printers, and other equipment as assigned.
Provide exceptional customer service to those utilizing the services of the Library, Arts & Culture Department.
Push/pull book carts and other library equipment that may weigh 50 lbs or more.
Read, write and comprehend directions in English.
Work in a team environment.
Work independently under general supervision.

Other Characteristics
Willingness to:
Assume responsibility for maintaining a safe working environment.
Learn workplace skills and behaviors.
Modify work schedule to meet the changing needs of the Department.
Pursue further training.
Work a flexible schedule, including evening/weekend shifts as requested.
Work in both Central Library and/or branch library environments.
Work with adults, teens and children in an active, technology rich environment.

Exceptional Customer Service Policy

The City of Glendale values quality customer service and takes pride in the exceptional service provided by every employee. As a part of the Glendale team, we are dedicated to delivering courteous, considerate, and personalized attention to our diverse community and to one another. Please click on the link to read the Exceptional Customer Service Policy .

Note
An equivalent combination of experience, education and/or training may be considered as a substitute for the listed minimum requirements.

Selection Process

EVALUATION OF APPLICATION: Submitted Application will be reviewed to ensure applicants meet the minimum requirements. All qualifying applicants will be invited to participate in the selection process. NOTE: Due to the large number of applications anticipated, the City of Glendale cannot guarantee that all applicants who qualify will be invited to an oral interview.

ORAL INTERVIEW: (Weight of 100%) To evaluate the applicant's experience, education, and general background for the position.

TIME AND PLACE OF THE EXAMINATION WILL BE ANNOUNCED. Evaluations will be based on the candidate's education and experience relevant to the position. Examinations will assess evaluate the candidate's education, experience, knowledge and skills related to the job. The City of Glendale reserves the right to modify the examination components or their weighting. If changes are necessary, candidates will be informed of the specific examination components and their weight before the examination is administered. The selected candidate will undergo a background check, including Livescan fingerprinting. The City of Glendale complies with state and federal obligations to provide reasonable accommodations for applicants and employees with disabilities. Applicants with special needs are encouraged to inform the Human Resources Department at least five days before the first examination to ensure reasonable accommodations can be arranged. The provisions of this bulletin do not constitute an express or implied contract.

The City of Glendale offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental, vision, and long-term disability insurance.

The above listed benefits apply to full-time, salaried positions only.

Closing Date/Time: Continuous

• 

• City of Glendale

• 818-548-2152

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