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Job Description
Overview
Liaison for City departments and IT to provide technical solutions to meet City needs. Analyses business operations to understand strengths and weaknesses to automate processes and functions. Translates high level business requirements into functional specifications and assists in the redesign and documentation for new technology. Negotiates agreements and commitments to final implementation. Assists with software testing in support of routine upgrades or system upgrades. Possesses understanding of technological trends and brings solutions.
Responsibilities- Resolves technical needs and dissects problems suggesting solutions
- Reviews business processes, analyses existing procedures, researches solutions and makes recommendations for improvement
- Works with team members to develop purchasing specifications, requirements, and proposals
- Develops process performance measures and assists in planning the transition to a new process working closely with process owners and vendors
- Supports complex project management activities, leads meetings and interacts with business process owners to advocate solutions for business problems, where appropriate, and to communicate how IT systems can meet business needs
- Facilitates discussions between department representatives to reach best practices and cost-effective solutions
- Prepares training documentation and conducts training classes to department subject matter experts, following the train the trainer approach
- Writes technical and end-user software documentation, testing guides, user guides and job aides using best practices
- Writes vendor specifications for the application based on business needs
- Leads and performs business upgrade activities, including but not limited to business analysis, documentation, testing and resolving issues
- Ensures a quality product is delivered to the business
- May be asked to perform other duties as assigned
Position Type and Typical Hours of Work- Exempt - Full-Time
- Flexibility to work evenings, weekends, and holidays is a schedule requirement
- In the event of an emergency, employees are required to work to provide for the safety and well-being of the public, including the delivery and restoration of vital services.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified in this position. This job description is subject to change as the needs and requirements of the job change.
Qualifications- Associate's Degree (AA/AS); or a two (2) year technical certificate
- Four (4) years of experience
Licenses and Certifications
Required- A valid driver's license is required; successful out-of-state candidates must be able to obtain a valid Texas driver's license within 90 days of hire
Preferred- Preferred Application Support, ERP, Asset Management Systems
- Preferred Process Documentation, Process Flows and Document Management
Employment Testing
Employment is contingent on passing any post-offer pre-employment screening as listed below:
Criminal Justice Information System (CJIS) background check: Yes
Motor Vehicle Record Check: Yes
Drug Screening: Yes
Physical Exam: Yes
Basis of Rating
A recruitment consultant will evaluate all applications against the posted qualifications and may request additional information. The city may also conduct additional skill assessment tests, in addition to the panel interview.
Supplemental Information- Any position that lists a minimum qualification for education level and/or license/certification will require the applicant to provide proof of documentation if selected for hire into the position with the City of Corpus Christi.
The City of Corpus is an Equal Opportunity Employer and complies with the Americans with Disabilities Act and Uniformed Services Employment and Reemployment Rights Act (USERRA). If you require an accommodation in order to apply for a position, please request assistance from the Human Resources Department.
Closing Date/Time: December 26, 2025 -
ABOUT THE COMPANY
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City of Corpus Christi
Show moreLocated along the Gulf of Mexico, Corpus Christi is a vibrant coastal city with a population of approximately 320,000. Known for its stunning beaches, warm climate, and rich cultural heritage, it is one of Texas' largest cities, offering a dynamic mix of urban amenities and small-town charm. The community boasts a strong economy driven by industries such as energy, tourism, and maritime commerce, along with a growing focus on sustainability and innovation. With an affordable cost of living, excellent schools, and a variety of recreational opportunities, including water sports, nature preserves, and a thriving arts scene. Corpus Christi is an ideal place to live and work!
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