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Job Description
ABOUT US
At the County of Marin, our employees overwhelmingly report feeling their work is meaningful, they like the work they do, and they are proud to tell people “I work for the County of Marin.” Discover more about us, our values and our organizational culture on the Department of Human Resources website . Read on to find out more about this opportunity.
DEPARTMENT OF HEALTH & HUMAN SERVICES :
At Health & Human Services, we serve our community through the values of support, unity, trust and excellence with one common goal: to promote and protect the health, well-being, safety and self-sufficiency of all in Marin. Join our team of bright, committed, and energetic people who also want to make an impact through public service.
ABOUT THE POSITION
There is one 0.5 FTE Support Services Worker II position, contingent hire, in the Health and Human Services Department's Social Services Division's Office of Aging and Adults Services (AAS) to perform ongoing daily essential functions for the Area Agency on Aging's (AAA's) Older American's Act-funded congregate meal and home-delivered meal programs. The Information & Assistance Unit Supervisor supervises this position and works closely with the AAA’s senior program coordinator, who manages the nutrition provider contracts, and the AAA’s federally and state-required registered dietitian. This position works closely with clients, the Nutrition Team, and the volunteers of this program. The expectation is for the incumbent to work independently scheduling in-home assessments and conducting client assessments over the phone and in clients’ homes to determine program eligibility and refer clients to other County and community services.
Responsibilities include drafting and maintaining program manuals and procedures; managing, tracking, and updating nutrition data; and the onboarding, training, supporting, and coordination of the volunteers in their duties. Additionally, the Support Service Worker II serves as liaison between nutrition clients and AAA nutrition staff and social work staff; fields client inquiries and resolves minor client complaints; formats and distributes nutrition program and health education information to program participants. Incumbent will also attend weekly nutrition operations meetings to coordinate work with other staff in the nutrition program and perform administrative tasks as needed such as tracking volunteer hours and network credential needs.
HIGHLY DESIRABLE :
Bilingual skills in Spanish and English are highly desirable.
Bilingual Testing/Certification: The successful candidate must possess bilingual skills and must demonstrate proficiency in both Spanish and English prior to appointment. A bilingual proficiency exam will be administered to ensure the candidates possess the appropriate skill level to meet the requirements.
ABOUT YOU
Our Highly Qualified Candidate
The ideal candidate has experience working in large public social services agencies serving clients of all racial and socio-economic backgrounds. The incumbent will possess excellent skills in the following areas: verbal and written communication, critical thinking, problem solving, interpersonal, client engagement, and collaboration. The ideal candidate is detail-oriented, able to perform technical and complicated tasks with a high degree of accuracy, and able to work independently as well as in teams. Additionally, the candidate will have experience utilizing large databases and software applications, including Word, Excel, and Outlook in a work setting.
QUALIFICATIONS
Knowledge of- The ethnic, economic, and social factors affecting residents and special populations of the community or clients served by Health and Human Services programs.
- Major community resources including social, employment and health services.
- Ethnic, economic and social barriers which inhibit residents from seeking and receiving services and methods of overcoming or lowering service providing barriers.
- Acceptable household management and personal care standards such as basic nutrition, economical meal planning, money management and budgeting and personal health and hygiene standards, methods and practices.
- Normal health needs of infants, children, adolescents, adults, and aged persons.
- Signs and symptoms requiring medical assistance.
- Interviewing and information gathering techniques.
- Computer applications related to the work.
- Standard office practices and procedures, including filing and the operation of standard office equipment.
PLEASE NOTE: The benefits described herein do not apply to temporary (contingent) or to part-time employees that work less than 50%.
COUNTY OF MARIN BENEFITS: GENERAL
Below are some of the excellent benefits the County offers. More information about our benefits can be found on the Marin County's Benefits Homepage .
Paid Time Off : Competitive vacation accrual; 12 holidays per year; and generous sick leave accruals. Additional types of paid leaves are available for some bargaining units.
Health Plan : Choice of four health plans (two Kaiser HMOs, Western Health Advantage HMO, and an Anthem Blue Cross PPO) along with dental through Delta Dental PPO, and vision through Vision Service Plan (VSP). There is a County contribution toward the premiums (the contribution amount varies depending on coverage tier elected such as employee only, employee + 1, employee + family). Plus, the County offers excellent Life Insurance, Disability, Flexible Spending Plans, a Dependent Care Assistance Program, professional development and more.
Retirement : Defined benefit plan under the County Employees Retirement Act of 1937. More information can be found online at www.mcera.org.
IRS 457 Plan : Choice of pre-tax or post-tax (Roth) employee contribution up to the IRS annual maximum.
Retiree Medical : The County provides access to group health plan coverage to eligible retirees.
For specific questions regarding the employment process, please contact Human Resources at (415) 473-6104. For additional details about the benefits or retirement, please contact the Benefits Division at (415) 473-2197.
*IMPORTANT NOTE: Benefits described herein do not represent a contract and may be changed without notice.
Closing Date/Time: 11/20/2025 11:59 PM Pacific -
ABOUT THE COMPANY
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County of Marin
Show moreThe County of Marin is a vibrant and thriving organization comprised of 23 agencies and departments with a workforce of approximately 2,400 employees. The County’s array of public safety, community development, public works, health and human services, community services and administrative services is governed by the Board of Supervisors, which is made up of an elected representative from each of the five voting districts in this county.
This diverse organization strives to uphold a set of core values at work: respect, trust, integrity, diversity, equality, excellence, accountability, innovation, and collaboration. These values keep the organization and its individuals healthy, resulting in successful and sustainable quality service delivery. In addition, the County is committed to being a well-managed organization that relies on the talents of its workforce to succeed.
OUR MISSION AS A COUNTY:
To provide excellent services that support healthy, safe and sustainable communities; preserve Marin’s unique environmental heritage; and encourage meaningful participation in the governance of the County by all.
When you’re employed in local government the effects of your work are visible all around you. Your work is an integral part of the day-to-day lives of Marin County residents and visitors. From the roads we drive on, to the parks and libraries we visit, to the services we rely on to keep us healthy and safe, County employees contribute directly to the sustained well-being of Marin County’s communities.
We are motivated to preserve the importance of Equity, Economy, Environment and Education that make our County unique. With over 3000 employees, volunteers and interns across 22 departments, we are a part of the communities we serve. We work with our core values in mind: Integrity, Respect, Diversity, Innovation, Collaboration, and Excellence. These values are not only part of our organization’s strategic initiatives and goals[PDF], but they are what unify us in our work across a variety of perspectives and skillsets.
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