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Job Description
CAREER DESCRIPTION
MEDICAL ASSISTANT Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization.
Premium Pay
In addition to the hourly salary, eligible applicants may receive premium pay for the item listed below:- Bilingual pay: Qualified employees who meet the criteria found ( page 16 ) shall receive an additional forty $0.40 cents per hour for all hours paid.
This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59p.m. (PST) on the day the County's needs are met. Applicants are encouraged to apply immediately.
The eligible list established through this recruitment will be used to fill current and future Medical Assistant positions. This eligible list may also be used to fill positions in similar and/or lower classifications throughout the County of Orange.
THE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family, and community health. Under the direction of the Agency Director, a new and dynamic executive team with an organizational structure comprised of five (5) service areas - Administrative Services, Behavioral Health Services, Correctional Health Services, Public Health Services, and Specialized Medical Services - is committed to meeting the health needs of the diverse Orange County community.
THE DEPARTMENT
Through assessment, policy development, and assurance, Public Health Services provides a wide range of services aimed at reducing death and disability by reducing the transmission of communicable diseases, preventing and lessening the impact of chronic diseases, and ensuring healthy and safe environments.
THE PROGRAM
17th Street Testing, Treatment and Care (TTC) Clinic is a co-located Sexually Transmitted Diseases Clinic (STD) and a HIV Ambulatory Care Clinic. TTC provides high quality STD and HIV services including medical care, case management, HIV Pre-Exposure Prophylaxis (PrEP), HIV Post Exposure Prophylaxis (PEP), Rapid Antiretroviral Therapy (Rapid ART), AIDS Drug Assistance Program (ADAP), information & education on STD and HIV care, Ryan White eligibility screening, HIV partner services and treatment adherence.
THE OPPORTUNITY
The Medical Assistant provides integral support to clinic operations within the TTC Clinic. Under the direct supervision of a clinician, nurse practitioner, or registered nurse, the Medical Assistant is responsible for performing a variety of clinical and administrative duties, including but not limited to:- Performing venipuncture for blood specimen collection; administering subcutaneous or intramuscular injections and medications; and providing medications orally, sublingually, topically, vaginally, rectally, or as a single dose to patient for immediate self-administration.
- Conducting urine pregnancy tests and micro urinalysis dipstick testing.
- Scheduling and preparing patients for examination by recording vital signs, height, weight, and demographic information (name, age, sex, and date of birth). Completing basic patient history, including the history of present illness or complaint, and past medical, family, and social history.
- Explaining procedures and obtaining necessary consents and authorizations. Preparing, providing and maintaining medical records/charts for clinician, nurse practitioner, or nurse.
- Processing authorizations and referrals.
- Assisting with examinations and treatments, collecting and documenting specimens such as urine, stool, or sputum.
- Calling in medication refills to pharmacy when there is no change to dosage or type of medication.
- Ordering supplies, maintaining inventory and ensuring exam rooms, instruments, and/or supplies are clean and properly stocked.
- Performing front office tasks such as patient registration (check-in/checkout), chart preparation, answering phones, scheduling appointments, and filing.
DESIRABLE QUALIFICATIONS & CORE COMPETENCIES
The ideal candidate will possess at least one (1) year of Medical Assistant experience, including performing venipunctures, administering vaccinations and medications, and point-of-care testing. Bilingual skills, specifically, Spanish and Vietnamese , are highly desired for the current position. Additionally, experience (including lived experience) providing care and services to the uninsured and under-insured populations, including working with the following populations: people living with HIV, people diagnosed with an STD, Lesbian, Gay, Bisexual, Transgender, Queer (LGBTQ+) individuals, substance use disorders, unhoused/unstably housed, and people with incarceration history, is also highly desirable, but not required.
The ideal candidate will demonstrate knowledge and experience in the following competencies:
Professional and Technical Expertise | Legal & Regulatory Navigation- Knowledge of sexually transmitted diseases (STDs) and HIV basics
- Knowledge of community resources for referring clients to specialty care and other services
- Collecting routine laboratory specimens, including but not limited to blood and urine samples, Pap smears, blood glucose testing, and STD lab screening
- Knowledge of Health Insurance Portability and Accountability Act (HIPAA) guidelines to protect client confidentiality
- Proficiency in using computer and Electronic Health Records (EHR) systems
- Delivering quality client-centered care and services and advocate for clients
- Providing effective customer service
- Respecting background diversity when working with patient
- Working collaboratively with patients and staff
- Providing service in a fast-paced ambulatory care clinic
- Maintaining a calm demeanor during stressful encounters
- Communicating effectively and clearly both verbally and in writing
- Reporting relevant medical information to nursing and medical staff efficiently
- Functioning independently and in accordance with established protocols
- Effective time management skills and strong organizational skills
Candidates are required to possess a current and valid Cardiopulmonary Resuscitation (CPR) certification - AHA healthcare provider card, by date of appointment.
MINIMUM QUALIFICATIONS
Click here to learn more about the minimum qualifications for the Medical Assistant classification as well as the physical & mental requirements and the environmental conditions.
Candidates must attach to their application a valid Medical Assistant Certification by an institution or instructor authorized to provide Medical Assistant training pursuant to the standards established by the California Division of Licensing as well as a certification as phlebotomist or certificate of completion of the course requirements for venipuncture and skin puncture.
RECRUITMENT PROCESS
Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step in the recruitment process. All applicants will be notified via e-mail of their status in the process.
Veterans Employment Preference Policy (VEPP)
The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy.
Application Screening (Refer/Non-Refer)
Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step.
Online Assessment (Unproctored) | Multiple-Choice (Weighted 100%)
Applicants who meet desirable qualifications will be invited to participate in one or more job-related assessments. Applicants will be notified of their test date and access code, if applicable. Only the most qualified applicants will be placed on the eligible list.
Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures.
Eligible List
Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies.
ADDITIONAL INFORMATION
EMAIL NOTIFICATION:
Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account.
NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply.
Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com .
FREQUENTLY ASKED QUESTIONS:
Click here for additional Frequently Asked Questions.
For specific information pertaining to this recruitment, please contact Gazala Yerunkar at (714) 834-3205 or GYerunkar@ochca.com.
EEO INFORMATION
Orange County, as an equal employment opportunity employer,
encourages applicants from diverse backgrounds to apply.
Non-Management Benefits
In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS).
Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits.
http://www.ocers.org/active-member-information
Click here for information about benefits offered to County of Orange employees.
Closing Date/Time: Continuous -
ABOUT THE COMPANY
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County of Orange
Show moreDiscover a Fulfilling Career at the County of Orange
With a population of over 3 million residents and 34 cities, Orange County is a thriving community known for its beautiful beaches, diverse culture, and strong economy. As the third-largest employer in the county, the County of Orange offers over 18,000 employees the opportunity to make a difference in their community and build a fulfilling career in public service.
As a County of Orange employee, you will have the chance to work in a variety of departments, each providing vital services to our community. From law enforcement and healthcare to public works and environmental protection, there is a wide range of career paths to explore. And with opportunities for advancement and professional growth, you can build a long and rewarding career with us.
As a top employer in the region, the County of Orange is committed to providing our employees with excellent benefits, including a competitive salary, flexible work schedules, and outstanding healthcare coverage. We also offer opportunities for career development and training, ensuring that our employees have the skills and knowledge they need to succeed.
Whether you're just starting your career or looking for a new challenge, the County of Orange is a great place to work. With a supportive and collaborative work environment, a commitment to excellence, and opportunities for growth and advancement, we invite you to join our team and make a difference in your community.
Community Impact:
Working for the County of Orange means you will have the opportunity to make a meaningful impact in your community. Whether you're providing critical services to residents, protecting the environment, or maintaining public safety, your work will make a difference in the lives of those around you.
Employee Wellness:
At the County of Orange, we prioritize our employees' well-being. We offer telecommuting options, generous health benefits, and wellness programs to promote work-life balance. We believe that by taking care of our employee’s health and well-being, we can help them excel in their careers while still enjoying their personal lives and taking care of their families.
Innovation:
The County of Orange is committed to embracing new technologies and innovative approaches to service delivery. We encourage our employees to think creatively and find ways to improve our processes and systems. If you're someone who loves to problem-solve and think outside the box, you'll find a supportive and dynamic environment here.
Collaboration:
Collaboration is key to our success at the County of Orange. We value teamwork, communication, and mutual support, and we work together across departments and functions to achieve our goals. If you're someone who enjoys collaborating with others and building strong relationships, you'll find a welcoming and inclusive community here.
Equality:
At the County of Orange, we are committed to creating a diverse and inclusive workplace where all employees feel valued and respected. Our Equity Policy reflects this commitment and guides our efforts to promote equity, diversity, and inclusion in everything we do.
Career Advancement:
The County of Orange is dedicated to helping our employees grow and advance in their careers. We offer a variety of training and development opportunities to help our employees reach their full potential. If you're looking for a place to build a long and fulfilling career, the County of Orange is an excellent choice.
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