Mass Care Specialist

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Job Posting Closes at 11:59PM on:
09/28/25
Division:
Business and Finance Division
Management Level:
Individual Contributor
Scheduled Weekly Hours:
40
Benefit Eligibility:
This position is eligible for Standard Benefits which includes dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, and tuition reimbursement.

Description:

The Mass Care Special ist coordi nates all aspects of Jefferson County's Mass Care Program, focusing on whole-community planning and integrating h uma n service’s needs, especially within ESF-6. Support the D epa rtment of Human Services in maintaining emergency shelter readiness and mass care operations, provide technical assistance during disaster response and recovery, and ensure plans align with FEMA’s National Response Framework and NIMS standards for ESF-6.

SCHEDULE:

This posi tion operates on a hybrid schedule, working 40 hours a week with on-call duties.

COMPENSATION:

Anticipated Hiring Range : $ 84,739.13-$ 101,391.43 USD Annually

Compensation will be determined based on education, experience and skills.

BENEFITS:

Jefferson County offers a generous benefits package that supports your personal and professional life. Benefits include medical, dental and vision insurance, paid time off and holidays, retirement matching, wellness programs, tuition reimbursement, flexible schedules, and more . For more inf orm ation, click Here for our Total Rewards summary.

ESSENTIAL DUTIES:

• Ensure ESF-6 in the Emergency Operations Center (EOC) is ready for activation to support mass care needs of Jefferson County. Develop, review, and update emergency plans, annexes, and documents related to mass care within the County Comprehensive Emergency Management Plan. Lead planning for sheltering, feeding, family reunification, and integration of ESF-6 components.
  

• Provide expe rtise on Acc e ss and Func tional Needs to support whole community inclusion during planning and response. Maintain and update checklists, forms, standard operating procedures, and reference materials that reflect Human Services considerations within Mass Care operations. Coordinate planning to ensure actions address the needs of vulnerable populations, including people with disabilities, children and older adults.
  

• Facilitate partnerships with Human Services, NGOs, nonprofits, Volunteer Organizations Active in Disaster (VOAD) and community organizations such as Red Cross, United Way, and Salvation Army to strengthen ESF-6. Respond promptly to requests, emergencies, and communications from citizens and partners.
  

• Collaborate on the Jefferson County Integrated Prepared ness Plan (IPP), focusing on training, equipment, and planning. Participate in Emergency Operations Team (EOT) training, exercises, and mass care drills, including shelter operations. Develop and review exercise scenarios, objectives , and after-action reports.
  

• Assist and support EO C acti vations by coordinating ESF-6 activities and liaising with partners for emergency assistance , temporary housing, and human services.
  

• Represent Jefferson County Human Services in a professional and collaborative manner at meetings, conferences, and committees. Conduct briefings and outreach to promote Mass Care capabilities. Develop and deliver staff training for ESF-6 operations during emergencies. Support organizational development and public outreach initiatives.
  

• Maintain 24/7 availability to respond to emergencies and EOC activations as needed.
  

• Develop, write, implement, and maintain the Emergency Management plans for the County and Human Services, to include volunteer and donations management, Mass Care Annex with specific shelter plans, reunification, and Disaster Assistance Center (DAC) planning. Work with DHS divisions to develop additional program-specific emergency responses, including Children, Youth, and Family Services, Adult and Family Services, and Economic Assistance.
  

• Manage records and funding documentation related to budgets and grants.
  

• Other duties as assigned.
  

QUALIFICATIONS:

Research shows that women and other underrepresented and historically marginalized groups tend to apply only when they check every box in the posting. If you are reading this and hesitating to click “apply” for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience.

Minimum Qualifications:

Experience: Five years’ related work experience

Education: Bachelors Degree

License/Certifications:

• Completion of FEMA’s Professional Development Series
  

• Completion of FEMA’s Advance Professional Series
  

• Colorado Certified Emergency Manager (CO-CEM) Designation or equivalent
  

• Completion of IS-405, Mass Care and Emergency Assistance Overview
  

• Completion of FEMA course work including IS-100, IS-200, IS-405, IS-700, IS-800, IS-2200, 300, 400
  

*Note: An equivalent combination of education and experience is acceptable.

Preferred knowledge, skills and abil ities :

Within two years of hire:

• Completion of the Colorado Emergency Managers Academy
  

Industry-specific Knowledge:

• FEMA’s National Response Framework (NRF) and Emergency Support Function 6 (ESF-6) requirements.
  

• NIMS/ICS principles and Emergency Operations Center (EOC) operations.
  

• Mass Care operations: sheltering, feeding, disaster housing, and family reunification.
  

• Access and Functional Needs (AFN) integration (ADA compliance, CMIST framework).
  

• Human Services systems: Children, Youth & Family, Adult & Family Services, Economic Assistance.
  

• Role of VOADs, NGOs, and nonprofits (Red Cross, Salvation Army, United Way, etc.) in disaster response.
  

• Disaster assistance centers (DACs), volunteer and donations management.
  

• Grants and funding processes related to emergency management.
  

Technical Skillset:

• Emergency planning & documentation : writing, reviewing, and maintaining plans, annexes, SOPs, and checklists.
  

• Project and program management : organizing multi-agency initiatives, budgets, and grant compliance.
  

• Data/document management : maintaining accurate records, funding documentation, and EOC forms.
  

• Technical assistance : guiding partners in shelter operations, reunification, and mass care planning.
  

• Operational readiness : supporting EOC activations and ensuring 24/7 response capabilities.
  

• Logistics : Managing large scale shelter supplies and coordination .
  

Soft Skillset:

• Collaboration & partnership building : fostering strong relationships across government, nonprofits, and the community.
  

• Communication : clear, empathetic, and audience-appropriate messaging (citizens, stakeholders, vulnerable populations).
  

• Facilitation : leading meetings, briefings, and cross-agency coordination.
  

• Problem-solving & adaptability : making sound decisions under pressure in fast-changing environments.
  

• Leadership : representing Jefferson County Human Services in a professional, credible manner.
  

• Community engagement : conducting outreach, education, and promoting whole-community inclusion.
  

• Resilience & commitment : maintaining readiness for high-stress, 24/7 emergency response demands.
  

Additional Job Information:

• Criminal History and MVR Background Checks are required for every position.
  

• A valid Colorado driver’s license is required for positions that drive on County Business in either a county or personal vehicle shall have a Colorado Driver’s license within 30-days of hire or beginning to serve as an intern or volunteer.
  

• Offer of employment is contingent upon successful completion of criminal history, motor vehicle report, education verification, and/or references.
  

• In any materials you submit , you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
  

• All Jefferson County Employees must apply through their internal profile.
  

Accommodations Statement : We encourage people with disabilities to apply and are committed to providing reasonable accommodation throughout our hiring process. For assistance with applications, interviews, or other hiring-related accommodations, contact careertalent@jeffco.us . This contact is for accommodation requests only and cannot provide application status updates.

APPLICATION:

Qualified applicants are encour aged to apply immediately . All applicants must submit an online employment app lication b y 11:59PM on the posted cut-off date. Follow this link to apply now: Jefferson County Colorado Career Opportunities



A resume and cover letter submitted with your application are encouraged but will not substitute for the information requested on the application. Applications are reviewed for minimum qualifications listed in the qualifications section of the job bulletin, and applicants are contacted directly by the hi ring team if selected. To view the status of your application, please log into your candidate portal .



For more details on the recruitment process, please visit: https://www.jeffco.us/1860/FAQs

Questions? Contact the Jefferson County Recruitment Team at 303-271-8420 or CareerTalent@Jeffco.us

Education:

Experience:
Work Experience: Minimum five years

Certifications:

Languages:

Category:
Health & Human Services

• 

• Jefferson County Government

• 303-271-8400

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