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Job Description
HEALTH SERVICES WORKER JOB DESCRIPTION
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Job Title: Health Services Worker
Dept./Division: PH&SS/WIC Job Class Code: 1520
Pay Grade: 114 PCN: 1520001
FLSA: Non- Exempt Effective Date: October 2007
Representation Status: Teamsters Combined Revision Date: June 2025
Reports To: WIC Manager
NATURE OF WORK
Under close supervision, conducts eligibility interviews, certifies applicant eligibility, and issues food vouchers for the WIC (Women, Infant, and Children) program; provides nutrition education, general health information, and referral to community and medical resources. ESSENTIAL FUNCTIONS:
The following duties are the fundamental, crucial job duties performed by this position. This is not a comprehensive list of all tasks that may be assigned. Incumbent may be required to perform other duties as assigned and appropriate for the position.
• Explains WIC program to participants and determines eligibility; obtains health history, performs
anthropometric assessments of infants, children and women, and assesses growth pattern.
• Interviews clients, collects family information, and enters data obtained from interview in the State
database; documents client service delivery according to state procedures and standards.
• Assesses nutritional needs of WIC participants based on clinical, anthropometric and
socioeconomic information; determines eligibility based on income, address and proof of identity;
explains eligibility criteria, participant responsibility and WIC policies.
• Performs hemoglobin procedures, following universal precautions/blood-borne pathogen protocol;
assesses diet as it applies to WIC guidelines, makes appropriate recommendations and refers high-
risk clients to dietitian; assesses clients for medical/nutritional risk factors and identifies high-risk
criteria.
• Coordinates the development and implementation of an individual care plan; refers individuals to
other health professionals and agencies.
• Provides nutrition education and breastfeeding promotion and support; prescribes WIC food
package and prints food checks.
• Performs duties in main office and outreach clinics, which includes driving to satellite locations,
setting up, breaking down, and cleaning site.
Job Title: Health Services Worker Job Code: 1520
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• Plans and prepares individual and group educational materials in conjunction with the dietitian,
which may include display boards, bulletin boards, and handouts.
• Assists in educating the public on health and healthy behaviors and on community services
available through Public Health Department and other community resources.
• Assists in compiling and maintaining records, reports and statistical information.
• Maintains absolute confidentiality of work-related issues, personnel records and County
information; complies with the confidentiality standards of the Privacy Act of 1974, {U.S.C. § 552A}
as amended, and HIPAA policies and procedures.
WORKING ENVIRONMENT / PHYSICAL DEMANDS:
Work is performed in a standard office environment and off-site facilities; work involves light physical demands and frequent use of a personal computer.
QUALIFICATIONS:
REQUIRED: High School Diploma or G.E.D. equivalent; AND one (1) year of experience in a medical or social services program. A valid Driver's License is required. PREFERRED: Must obtain a Washington State Health Care Assistants within 90 days of hire. Bilingual skills (English/Spanish) may be required.
COMPETENCIES (Knowledge, Skills, Abilities, and Behaviors): Knowledge of:
• Applicable policies, procedures, and regulations covering WIC nutritional health programs. • Principles and practices of nutrition and child development. • Principles of record keeping and records management. • Business and personal computers, and standard software applications.
Skills in:
• Entering data into a computer system with speed and accuracy.
• Interacting with people of all social, economic, cultural, and ethnic backgrounds.
• Maintaining accurate records.
• Operating a personal computer utilizing standard and specialized software.
• Establishing and maintaining effective working relationships with co-workers.
Ability to:
• Learn and follow County policies and procedures.
• Follow verbal and written instructions.
Behaviors:
• Regular, reliable attendance.
Job Title: Health Services Worker Job Code: 1520
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As the incumbent in this position, I have received a copy of this position description.
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Employee's Name
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Employee's Signature Date -
Additional Information
After ninety (90) calendar days of employment, casual employees receive one (1) hour of sick time for every forty (40) hours worked.
Employment standards are those posted in the job posting. -
ABOUT THE COMPANY
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Lewis County, WA
Show moreBuild Your Career in Public Service at Lewis County
At Lewis County, we don’t just serve the community—we’re part of it. As a local government organization, our mission is to preserve and enhance the quality of life for our residents, and we do that by empowering employees who are community-focused, innovative, and committed to public service.
Located between Seattle and Portland, Lewis County offers the convenience of urban access with the lifestyle benefits of the Pacific Northwest. But what sets us apart is our workplace culture: rooted in collaboration, accountability, and resilience, our team works across departments to solve problems, support one another, and create lasting impact.
As an employer, Lewis County values transparency, responsiveness, and continuous improvement. Whether you’re maintaining critical infrastructure, supporting community development, advancing public health, or working in public safety, your role directly contributes to a stronger, more vibrant county.
We are growing, evolving, and looking for talented individuals who want to make a difference—people who see challenges as opportunities and who are inspired by the chance to shape the future of local government.
Join us at Lewis County—where public service is purpose-driven, people-focused, and full of possibility.
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