Revenue Manager

Position Description

Come and join the City of Fresno in achieving our mission of Building a Better Fresno!

Under general direction, the Revenue Manager oversees the Utility Billing and Collections Division, ensuring the efficient management and optimization of revenue from services like water, sewer, and sanitation. This role involves supervising billing operations, ensuring timely payment collection, analyzing revenue data, and implementing strategies to maximize collection efficiency. The Revenue Manager will also manage customer accounts, resolve billing disputes, and ensure compliance with all relevant policies and regulations. This position provides key support to the Assistant Director and requires coordination with other departments, external agencies, and the public to maintain the city's financial health.

One vacancy currently exists in the Department of Finance. Immediate and future vacancies will be filled from this eligible list for a period of three (3) months from the date the eligible list is created, with the option of extending that period for up to a maximum of two years at the City's discretion. If the examination process is suspended for this recruitment, the eligible list may be limited to three (3) months.

Pay,Benefits, & Work Schedule

BENEFITS: UNIT 14 Classification: City of Management Employee Association (CFMEA)

HEALTH INSURANCE: The City contributes toward monthly premiums for PPO medical, dental and vision for employee and dependents.
FLEXIBLE SPENDING ACCOUNT: IRS 125 Plan for health and dependent care expenses.
DEFERRED COMPENSATION: Voluntary 457 plan with Fidelity Investments to increase your retirement savings. City contributes $75 per month.
SUPPLEMENTAL SICK- 40 hours per fiscal year. 80 hours lifetime maximum
MANAGEMENT LEAVE: 60 hours per fiscal year.
BILINGUAL PREMIUM: PAY: $100 per month
ANNUAL LEAVE: Accrue 15.55 hours per month with cash-out provisions.
HOLIDAYS: Ten (10) City-observed annual holidays plus birthday and two (2) personal days.
LIFE INSURANCE: Benefit equal to annual salary; premium paid by The City.
LONG-TERM DISABILITY: Benefit equal to 66.66% of monthly salary up to $7,500 per month after 30 days of disability; premium paid by The City.
HEALTH REIMBURSEMENT ARRANGEMENT: Eligible retirees can use remaining Sick Leave balance at 80% of hourly rate and other leave balances, if applicable, to reimburse medical insurance and qualified medical expenses, tax free.
RETIREMENT: City of Fresno Retirement Systems, one of the best funded public systems in the state. Reciprocity with other CA public agencies. Vested in Retirement benefits after 5 years of service. City employees do not participate in Social Security.
DROP (Deferred Retirement Option Program): an optional, voluntary program that allows an employee to deposit retirement benefits in a special savings account within the Retirement System while continuing to work for the City of Fresno for up to 10 years. Participation minimum is age 50 and vested. Benefits includes ownership of accumulated funds, compound interest earnings, and alternative distribution options.

Additional information regarding the City of Fresno benefits is available at
https://www.fresno.gov/personnel/human-resources-support/#tab-1

The Requirements

Applicants must meet the minimum qualifications on or before the posted filing deadline in order to qualify for further consideration:

Four (4) years of increasingly responsible billing and collections experience within a public agency or within a customer service environment. Additional qualifying experience may be substituted for education on a year-for-year basis.

-AND-

Graduation from an accredited college or university with a Bachelor's degree in business administration, public administration, finance, accounting or related field.

-OR-

Possession of a Master of Business Administration (MBA) or Master's Degree in Finance, Public Administration, Accounting or Business Analytics from an accredited college or university may be substituted for two (2) years of the required experience.

APPLICANTS MUST ATTACH A COPY OF THEIR BACHELOR'S DEGREE OR COLLEGE TRANSCRIPTS FOR VERIFICATION OF REQUIRED UNITS.

The ideal candidate should have a background in leading or supervising others and will be responsible for participating in the development and administration of division goals, objectives and procedures.

Possession of a valid California Driver's License may be required at time of appointment. Candidates considered for hire must provide proof of a valid driver's license and current copy of their driving record.

How To Apply

APPLICANTS MUST COMPLETE AN ON-LINE APPLICATION. PLEASE VISIT www.fresno.gov/jobs. TO APPLY. For information on how to complete an on-line application, please view "Instruction Guide" on the City's website, Personnel Services Career Opportunities page, or call (559) 621-6950 for assistance. Resumes will not be accepted in lieu of a completed employment application.

ALL CORRESPONDENCE regarding this recruitment and exam process will be sent via e-mail. All applicants will acknowledge such understanding when they complete their on-line application. Verify we have your correct e-mail address before you submit your application. It is an applicant's responsibility to check their email frequently to ensure they receive all pertinent communication from the Personnel Services Department on a timely basis. Applicants will receive an automatically generated confirmation e-mail upon a successful application submittal. The e-mail is the only proof of submittal.

It is an applicant's responsibility to check their email account and to ensure it is set up to accept emails from the City of Fresno. Dependent upon your settings, notices from the City of Fresno may be directed to the "junk mail" or "spam" folders. It is the applicant's responsibility to check these folders.

Applications must be submitted by midnight on the filing deadline or they will not be accepted for any reason. FOR THIS RECRUITMENT, IT IS RECOMMENDED THAT PERMANENT FRESNO CITY EMPLOYEES APPLY THROUGH PEOPLESOFT SELF SERVICE.

Selection Process

Interested and qualified applicants must submit an official City of Fresno application on-line.

Applications may be submitted at www.fresno.gov/jobs. For information on how to complete an on-line application, please view "Instruction Guide" on the City's website, Personnel Services Career Opportunities page, or call (559) 621-6950 for assistance. Resumes will not be accepted in lieu of a completed employment application.

Only a select group of candidates will be invited to interview.

Inquiries should be directed to:
Le'Shea Tarver, Senior Human Resources Analyst
(559) 621-6950
Leshea.Tarver@fresno.gov

Additional Information

HOW TO ATTACH DOCUMENTS TO OUR ONLINE APPLICATION:

On the Careers Home page, under the section "My Career Tools" (located towards the top right of the page), Select "Cover Letters & Attachments", and then "Add Attachments".

For Attachment Type, choose the best option (i.e. "DIPLOMA/TRANSCRIPTS or DD214"). If you do not see a good choice, use "Reference Attachments". Under Attachment Purpose, you can TYPE a description. Select "Add Attachment" and hit the "Browse" button to locate your attachment. After you select your attachment, select "Open", click "Upload" and then "Save & Return". Confirm your attachment has been uploaded, then proceed to COMPLETE YOUR ONLINE APPLICATION.

Equal Opportunity Employer

The City of Fresno is an Equal Opportunity Employer. We welcome applicants of any race, gender, religion, ancestry or disability.

Closing Date/Time: 08/19/2025

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• City of Fresno

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