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Job Description
Description
To be considered for this position: Submit a 1) Complete online City application, 2) Upload a valid Typing Certificate (certifying the ability to type at a net rate of 30 words per minute), 3) Resume
*Typing Certificate Guidelines: https://www.santaclaraca.gov/Home/ShowDocument?id=346
The Department:
The men and women of the Santa Clara Police Department take tremendous pride in providing the community with outstanding service through the "Santa Clara Way" of service. In partnership with the citizens, the team provides law enforcement services with professional and dedicated staff. The team will always identify and resolve problems utilizing all available resources and perform services professionally and with a high level of integrity. To learn more visit our website .
Additional Information:
Applications must be filled out completely (e.g. do not write “see resume, NA, or personnel file.”). To receive consideration for the screening process, candidates must submit a 1) Typing Certificate 2) Resume. Incomplete applications will not be considered.
Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . Applications must be submitted by the filing deadline of April 2, 2025 at 4:00 PM to be considered for the first round in the recruitment. This position is continuous or open until filled: Applications will be reviewed on a bi-weekly basis for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed.
THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW.
The annual salary range for this position is $96,636.84 - $123,198.72. This position may be filled at or near the minimum of the salary range.
Minimum Qualifications
EDUCATION AND EXPERIENCE
Minimum Education Requirements:- Graduation from high school or its equivalent
Minimum Experience Requirements:- Two years of clerical and typing experience
Acceptable Substitution:- College education with special emphasis in police administration or related fields may be substituted for the required work experience on a year-for-year basis.
License/Certifications:- Possession of a valid California Class C driver's license is required at the time of appointment and for duration of employment
- Successful completion of a P.O.S.T. certified Police Records Clerk Course or ability to obtain same within one year of employment
Other Requirements:- Incumbents of this class are assigned to work day, swing and graveyard shifts, including weekends and holidays
- Incumbents are also required to work overtime hours as assigned
- Incumbents are expected to become proficient in the use of self-defense, Basic First Aid, and Cardiopulmonary Resuscitation (CPR)
- Incumbents will be required to satisfactorily complete and pass biennial telecommunications training/testing as mandated by the California Department of Justice and the Federal Bureau of Investigation (National Crime Information Center) and any local or county automated systems training programs
- All candidates will be required to pass a City background investigation, which will include fingerprinting and may include polygraph and/or psychological testing
- Must be able to perform all of the essential functions of the job assignment.
Follow this link to view the entire Class Specification, which includes more information on Typical Duties and Knowledge, Skills, and Abilities.
Candidates must attain a passing score on each phase of the examination process to qualify for the Eligible List. A department interview may be required prior to appointment.
Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application.
PERMANENT CITY EMPLOYEES PREFERENCE POINTS: Current permanent employee candidates who receive a passing score on the examination will have an additional five (5) points added to their final score.
The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov .
City of Santa Clara Benefit Summary Overview for Bargaining Unit #10
Public Safety Non-Sworn Employees Association
This summary provides a brief overview of the City of Santa Clara’s benefits available to Bargaining Unit #10 employees in 2025. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager’s Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change.
Retirement:- Membership in the California Public Employees Retirement System (CalPERS)
- Classic Employees: 2.7% @ age 55 formula - employee pays 8.00% of gross pay, minus $61 bi-weekly
- New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay
- Medicare and Social Security (FICA)
- Employee pays 6.20% up to $10,918.20 (Social Security) and 1.45% (Medicare) of gross pay
- The City contributes up to 100% of the premium of the Kaiser (Region 1) plan for Employee Only and Employee + 1 Dependent plans, and up to 90% of the premium of the Kaiser (Region 1) plan of the Employee + 2 or More Dependents plan
- Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis
- No cash difference is paid if an employee elects a plan cheaper than the max City contribution
- To be eligible for the City’s contribution toward health, employees must be on a paid status for at least 80 hours in the month prior to the month of coverage
- Coverage is effective as early as the first day of the month after date of hire
- Employees hired on or after 1/1/2024 who opt-out of City-offered health insurance and provide annual attestation and acceptable proof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month. Contact Human Resources for more details
- Choice of two Delta Dental plans; enrollment is mandatory
- City pays lowest cost employee only plan; additional cost is paid by employee
- Coverage is effective as early as the first day of the month after date of hire
- Choice of two VSP plans
- City pays lowest cost employee only plan; additional cost is paid by employee
- Coverage is effective as early as the first day of the month after date of hire
- City contributes $100.00 a month toward employee’s VEBA account
- Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax)
- City pays for $50,000 of Basic Life Insurance coverage
- Coverage is effective the first of the month after one calendar month of employment
- Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children
- Employee pays 1.2% of gross pay (includes Paid Family Leave)
- 7 day waiting period. Weekly paid leave for absences due to non-work related injuries/illnesses. Benefit is based on past earnings. Refer to edd.ca.gov for more information
- Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child
- No waiting period. Weekly paid leave benefit. Benefit is based on past earnings. Refer to edd.ca.gov for more information.
Long Term Disability (LTD) Insurance- Benefit is 2/3 of basic wage up to $7,500; max of $5,000/month
- City paid benefit. City pays $.558/$100 of insured earnings
- 30 calendar day waiting period
- Coverage is effective the first of the month after one calendar month of employment
- Voluntary plan through Nationwide Retirement Solutions
- Employee may contribute up to the lesser of the IRS maximum or 100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules
- Additionally, the City contributes $300.00 a month toward employee’s 457(b) account. This dollar amount will factor into the above mentioned IRS rules and limits
- Employee may contribute up to $3,300 per year in pre-tax dollars to a health care spending account
- Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account
- Employee may contribute up to $325 per month in pre-tax dollars to a commuter benefit plan
- Vacation is accrued bi-weekly, cannot use vacation during first 6 months of City service
- For 1 - 4 years of service: 10 days (80 hours)/year
- For 5 - 9 years of service: 15 days (120 hours)/year
- For 10 - 15 years of service: 21 days (168 hours)/year
- For 16 - 20 years of service: 22 days (176 hours)/year
- For 21+ years of service: 24 days (192 hours)/year
- Maximum vacation accrual is 400 hours
- Once per year, employees can elect to convert up to 60 hours of accrued vacation to cash to be paid out the following calendar year
- Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual
- Up to 48 hours/year of accumulated sick leave may be used for family illness
- Up to 40 hours/year of accumulated sick leave may be used for personal leave
- Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation)
- Partial sick leave payoff provision on retirement depending on years of service
- Employees may accrue CTO in lieu of overtime hours (maximum accrual is set by department)
- 16 hours of CTO is credited to employees each January 1st (prorated if hired after January 1st)
- Thirteen (13) paid eight-hour holidays per year
- If the Department Head determines that there is a significant need or benefit, on a regular basis, to having the employee certified in a particular language other than English, a certified bilingual employee is eligible for $45/bi-weekly or $90/bi-weekly for advanced certification bilingual pay
- Employees are eligible for 5.0% night differential pay for all hours worked between 4:00 p.m. and 6:00 a.m.
Additional Premium Pays:- Community Service Officer IIs, Police Records Specialist IIs, and Public Safety Dispatcher IIs assigned to train newly hired employees in eligible classifications are entitled to 5% training pay for the actual hours worked performing those duties
- Dispatcher classifications: 2.5% of base pay for Intermediate POST Certification. Additional 2.5% of base pay for Advanced POST Certification (up to 5% total)
- Police Records Supervisor classification: 2.5% of base pay for Records Supervisor POST Certification
- Employees may receive a maximum of 2% of base pay for either a bachelor's degree (if not a minimum requirement of the classification) or master's degree (if BA/BS is a requirement)
- $600 for eligible classifications (per MOU)
- Up to $2,000 per fiscal year for tuition reimbursement
- Employees in Unit 10 who work in the Police Department are eligible for the same psychological program as Unit 2, and employees who work in the Fire Department are eligible for the same psychological program as Unit 1 (See MOU for further details)
- Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year
- City paid benefit
- Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum.
- Up to age 65, retirees are eligible for reimbursement up to $425.00/month in 2025 (amount adjusted annually)
- After age 65, retirees are eligible for reimbursement up to $254.00/month in 2025 (amount adjusted annually)
- Employees in all Communications Dispatcher classifications and in the classifications of Police Records Specialist II, Police Records Supervisor, Community Service Officer I/II, and Jail Service Officer will be paid for the meal break during the regularly scheduled shift and will be subject to call back during the meal period
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ABOUT THE COMPANY
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City of Santa Clara
Show moreCommunity, Authenticity and Opportunity
Santa Clara is a family oriented and business friendly city, led by a city government that has developed an award-winning ethics program and a commitment to fostering the public trust. Located in Santa Clara County at the southern tip of San Francisco Bay, about 45 miles south of San Francisco, Santa Clara is a strategic regional hub, convenient to freeways, airports, railroads, expressways, light rail and other public transportation.
"The Mission City" was founded in 1852 and has grown into an internationally diverse community of about 120,000 residents with employment base of about 106,750. With 19.3 square miles of tree-lined neighborhoods, thriving commercial and industrial centers, and 300 days of sunshine each year, it is an ideal location for individuals, families, and businesses.
Santa Clara is home to an extraordinary array of high-tech companies, including Applied Materials, Hewlett-Packard, Intel, Nvidia, Oracle, and Ericsson. The City of Santa Clara is also home to Santa Clara University, California’s Great America Theme Park, and Levi’s® Stadium, home of the San Francisco 49ers and Super Bowl 50.
Not Your Typical Bay Area City
Voted one of ten All-America Cities in the New Millennium by the National Civic League, Santa Clara has a "High Tech, Human Touch, H2" approach to serving the community's needs. It offers the region's lowest combined utility costs in the nine Bay Area counties, with savings of 30 to 40% on electricity alone, and it is consistently rated one of the most affordable cities in the nation for business.
At the core of the City's government is a dedication to ethics, transparency and service to the community. Santa Clara is a Charter City with a Council / Manager form of government. The City's financial stability ensures the highest levels of citizen and business service, low business taxes and solid real estate value, and it is also one of the safest U.S. cities with a population of 75,000+.
This dedication community is most readily seen in the outstanding efforts and services provided by our world-class police and fire departments. Our outstanding public safety record includes the highest fire rating in Santa Clara County and some of the fastest emergency response times in the state.
Speed is critical in Santa Clara--from response times with emergency services to responsiveness at the speed of business. More than 9,400 businesses, including many of the world's top technology firms, have started, taken root and thrived in the City of Santa Clara. Our dedication to the business community reaches beyond business licenses and services, but focuses on individualized assistance and attention, especially for large or complex business applications that need the involvement of multiple City departments. In these cases, a dedicated liaison will help guide businesses through the process and ensure clear and complete communication.
Welcome to Santa Clara. Welcome to what's possible!
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