Senior Information and Referral Area Representative

The Job

The Department of Aging and Adult Services-Office of the Public Guardian is recruiting for a Senior Information and Referral Area Representative who will serve in a lead capacity over outreach activities for the Senior Information and Assistance Program. This position requires frequent public speaking in the delivery of information and assistance services to senior citizens; assessing clients' needs and making appropriate referrals; establishing and maintaining a current directory of community resources; completing data entry for statistical database; and counseling, advising, and assisting senior citizens in the solution of problems. A c urrent vacancy exists in San Bernardino. The resulting list will be used to fill future vacancies as they occur.

For more detailed information, refer to the Senior Information and Referral Area Representative job description.

CONDITIONS OF EMPLOYMENT

Work Schedule: May be required to work non-traditional hours, such as evenings and weekends.

Travel: A valid California Class C Driver License is required to carry out the essential job-related functions of this position. Mileage reimbursement and proof of automobile liability insurance must be maintained.

Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.

Minimum Requirements

Education: Twenty-four (24) semester (36 quarter) units of completed college coursework in social/behavioral science or human services. Applicants who do not possess an Associate's degree in one of the qualifying areas above must provide a list of completed college coursework or copy of legible transcripts.

-AND-

Experience: One (1) year (full-time equivalent) of direct client contact experience in a social service program.

Note: Volunteer experience is acceptable and must be included in the work history section of your application.

Desired Qualifications

The ideal candidate will have excellent interpersonal skills and a strong commitment to assisting the elderly. Additionally, the ideal candidate will be comfortable traveling to various sites to conduct community presentations and public speaking engagements.

Selection Process

There will be a competitive evaluation of qualifications based on a review of the Application and Supplemental Questionnaire; therefore it is to your advantage to provide as much relevant and detailed work experience as possible. Resumes may accompany the application as supplemental information only, but are typically not considered or reviewed unless specifically requested on the job announcement. Completing your application with statements such as "see/refer to resume" or "see attached" rather than completing your work history may affect your eligibility or competitive evaluation score. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires.

To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application.

If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application.

EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants.

ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline.

Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points.

Please click HERE for important Applicant Information and the County Employment Process .

Administrative Services Unit

The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

For a summary of benefits, please click here .

Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ .

Closing Date/Time: Continuous

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• San Bernardino County

• 9093878304

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