Receptionist/Customer Service Representative

State of Nevada
Las Vegas, Nevada United States  View Map
Posted: Jan 16, 2025
  • Full Time
  • Administration and Management
  • Clerical and Administrative Support
  • Customer Service
  • Education and Training
  • Municipal or County Clerk
  • Job Description

    Announcement Number: 560099548

    JOB OPPORTUNITY
    Nevada State Contractors Board
    Receptionist / Customer Service Representative
    Las Vegas, Nevada

    Receptionist / Customer Service Position
    The Nevada State Contractors Board is seeking a full-time receptionist / Customer Service Representative and
    requests all interested and qualified person to apply. The position reports to the Licensing Supervisor in Las
    Vegas, Nevada.

    The successful candidate will possess excellent communication, customer service, data entry and record keeping
    skills, experience working in an office environment, ability to meet customer expectations in a positive and
    professional manner, and possess the ability to multi-task in a fast-paced environment.

    Duties and Responsibilities
    • Answer incoming calls and responds to requests for information.
    • Assist customers concerning a variety of issues related to licensing and enforcement matters.
    • Process incoming and outgoing mail.
    • Prepare cash receipts for funds received.
    • Perform data entry and record keeping tasks.
    • Scan applications and documents into assigned document storage system.
    • Willing to perform all other duties as assign.

    Education and Experience
    Graduation from high school or equivalent education and one to two years of related experience in a
    professional office environment.

    Skills and Abilities
    • Ability to effectively deal with all types of customers.
    • Clearly communicate, both orally and in writing.
    • Effectively operate a multi-line telephone system.
    • Attention to accuracy and detail-oriented.
    • Process and organize documents.
    • Ability to process documents into a content document platform.
    • Be well-organized and attentive to detail.
    • Have the ability to successfully multi-task.
    • Demonstrate proficiency in Microsoft Word, Excel, using a desktop computer, scanner and Outlook.
    Salary and Benefits
    Starting annual salary is between $33,420 - $50,130; to be determined based on experience. Benefit package
    includes Medical, Dental, Vision, Long Term Disability, 401 and 457 pension plans. The Board is a quasi-State
    agency and employees are not participants in the Nevada P.E.R.S. retirement program.

    Interested persons may submit their resume to recruit4@nscb.state.nv.us

    Closing Date/Time: Until recruitment needs are satisfied
  • ABOUT THE COMPANY

    • State of Nevada
    • State of Nevada

    The presence of Nevada's earliest inhabitants, beginning about 12,400 years ago, is marked by many petroglyphs and archaeological sites. Baskets, decoys, and ingenious traps are evidence of the resourcefulness of these early people in a harsh and arid environment.

    European explorers traveled through Nevada in the early 19th century, but it was not until 1851 that the first settlements were established. An Act of Congress created the Territory of Nevada on March 2, 1861. James W. Nye of New York was appointed Nevada's first Territorial Governor by President Abraham Lincoln later that year. On October 31, 1864, President Lincoln proclaimed Nevada's admission to the Union as the 36th state. The State's first elected Governor, Henry Blasdel, took office on December 5, 1864.

    Today, Nevada is the nation's seventh largest state in land area. Several hundred mountain ranges cross its landscape, many with elevations over 10,000 feet. In contrast, the State's lowest point (along the Colorado River) is only 470 feet above sea level. From majestic mountains to desert valleys, nature has endowed Nevada with diverse and unique ecosystems.

    The Nevada Legislature has honored the State's natural resources and cultural heritage with a variety of State designations described below.

     

     

    Show more

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