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Job Description
The City of Menlo Park is a great place to work! We are now accepting applications for temporary Program Assistant - Community Services.
Temporary program assistants support a wide variety of programs including recreation centers, gymnasium and sports, youth camps, administrative offices, and senior center programs. This is an exceptional job opportunity for enthusiastic and skilled applicants to join the City of Menlo Park team and work with an outstanding local government.
The City of Menlo Park currently has temporary program assistant positions available in multiple divisions of the Library and Community Services Department.
The City of Menlo Park currently has part time Program Assistant job openings in the following areas:
- Food preparation (sous chef) and inventory
- Programs for active older adults
- Recreation center programs
- Gymnasium/sports programs
- After school programs
Applications received by January 26, 2025 will receive first consideration for current openings.
The Department
The Library and Community Services department is responsible for providing excellent customer service through recreational, educational, and cultural programs for children, adults and seniors. Our facilities include 221 acres of parkland distributed among 13 parks, two libraries, two community centers, two public pools, three childcare centers, two gymnasiums, and one gymnastics center. Included in the parks and recreation areas are tennis and pickleball courts, dog parks, softball diamonds, picnic areas, playgrounds, soccer fields, a skate park, shared use of a performing arts center and open space. The City of Menlo Park is preparing to open a state-of-the-art new facility that will incorporate a community center, gymnasium, aquatics center, senior center, youth center, and branch library in 2024.
Job Description URL:
https://menlopark.gov/files/sharedassets/public/v/1/administrative-services/documents/human-resources/job-classifications/seiu/program-assistant.pdf
Ideal Candidate
Desired knowledge, skills, and abilities for the position include but are not limited to:
- Excellent customer service and interpersonal skills
- Ability to learn and adapt to change environments
- Attention to detail
- Ability to communicate City policy verbally and in writing
- Accuracy in handling transactions (credit card, cash, check)
- Ability to learn customer relations management software platform data entry and reporting
- Strong computer skills including Microsoft Office programs
- Strong administrative skills including accounts payable and receivable
- Ability to successfully provide program and administrative support to the Recreation Coordinator and Library and Community Services Supervisor with recreation, sports, and other public services
- Ability to seamlessly balance day-to-day tasks with long-term and seasonal projects
Examples of typical job functions (illustrative only)
- Participates in the day-to-day operations of assigned programs and services; plans, coordinates, and leads activities, classes, and special events; sets up and takes down tables, chairs, and equipment for classes, activities, events, and meetings; provides training, orientation, and guidance to program participants, staff, and volunteers.
- Serves as a liaison to participants, staff, and community organizations; provides presentations, information, and assistance regarding assigned programs and services; receives and responds to complaints and questions relating to assigned area of responsibility; communicates trends and issues to staff as appropriate.
- Acts as a program representative with external organizations to relay or obtain relevant information regarding program activities; coordinates department services and activities with other City departments, staff, and outside agencies.
- Serves as back-up for the program supervisor or coordinator in his or her absence.
- Prepares, assembles, copies, collates, and distributes a variety of program specific information, forms, records, and data as requested, including packets and other informational materials.
- Prepares, reviews, updates, and maintains a variety of program documents, records, reports, and files including updating the website; gathers and compiles information and data for reports; ensures proper filing of copies in program or central files.
- Maintains and updates program record systems and specialized databases; enters and updates information with program activity, program information, and report summaries; retrieves information from systems and specialized databases as required.
- Composes, types, edits, and proofreads a variety of documents, including forms, memos, and correspondence for program staff; checks draft documents for punctuation, spelling, and grammar; makes or suggests corrections.
- Responds to requests for information; assists in interpreting and applying regulations, policies, procedures, systems, rules, and precedents in response to inquiries.
- Prepares and processes forms and records, such as requests for payments, purchase orders, invoices, credit card statements, work orders, and timesheets.
- Verifies and reviews forms and reports for completeness and conformance with established regulations and procedures; applies program policies and procedures in determining completeness of applications, records, and files.
- May register participants, collect payments, deposit funds, and schedule activities or track usage of facilities, as well as ensuring all appropriate paperwork is on file and complete.
- May oversee temporary staff, contractors, and volunteers during special events, classes, programs, and recreational activities including hiring, scheduling, training, and day-to-day oversight.
- Performs related duties as assigned.
Minimum Qualifications
Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:
- Equivalent to the completion of the twelfth (12th) grade
- Two (2) years of experience working in a recreation, community services, library, and/or special education environment as well as administrative support experience. Bachelor's degree in recreation, social services, library services, child care or related field preferred.
- Possession of, or ability to obtain, a valid California Driver's License by time of appointment.
- For certain positions in Community Services, ability to obtain American Red Cross First Aid Certificate and CPR Certificate. Must maintain and renew certification per the American Red Cross guidelines.
Benefits
Salary
Program Assistant: $27.92 - $33.92 per hour
These are non-benefited, temporary positions. A temporary employee may not work more than 1,000 hours per year and will receive sick leave in accordance with State law.
Special Instructions
This recruitment will be continuously screened and candidates may be contacted for interviews until the position is filled.
The City of Menlo Park is an Equal Opportunity Employer. It is the policy of the City of Menlo Park not to discriminate against all qualified applicants or employees. We will make reasonable efforts in the selection process to accommodate persons with disabilities. Please contact Human Resources at (650) 330-6670 for accommodation requests.
Before receiving an offer of employment, the candidate will be required to successfully complete a reference criminal conviction history questionnaire and DOJ fingerprinting. Candidates under the age of 18 will be required to provide a work permit.
In accordance with the Immigration Reform and Control Act, all potential employees are required to provide proof of U.S. Citizenship or authorization to work in the United States.
For more information or if you have any questions, please contact Sean Reinhart at
SSReinhart@menlopark.gov
.
Closing Date/Time: Continuous -
ABOUT THE COMPANY
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City of Menlo Park
Show moreMenlo Park is a city of beautiful, tree-lined neighborhoods and active commercial districts. Located conveniently between the major metropolitan areas of San Francisco and San Jose, Menlo Park is home to a little over 32,000 residents in its 19 square miles. The stunning natural surroundings of the city afford views of the San Francisco Bay to the east and the Pacific Coastal Range to the west. Menlo Park’s climate is moderate to warm, with an average of 265 sunny days a year.
Menlo Park’s residents reflect a range of backgrounds and interests who tend to be well educated and actively engaged in community life. Excellent public and private schools serve its many young families, while residents of all ages enjoy the City’s numerous parks and recreational facilities. The city’s close proximity to Stanford University and Menlo College provide a multitude of academic, cultural and athletic event opportunities. The arts and leisure activities of the major urban areas of San Francisco and San Jose are close by. These and many other amenities contribute to Menlo Park’s outstanding quality of life.
Located in the heart of Menlo Park is a downtown featuring unique and upscale shops and restaurants. Set in a pleasant, pedestrian-oriented atmosphere, Menlo Park’s downtown area attracts locals and visitors alike. Known worldwide as the “Capital of Venture Capital,” Menlo Park is well situated to benefit from and help shape new technologies and markets originating from the Silicon Valley. The city hosts such major employers as SRI International, the U.S. Geological Survey, Facebook, Pacific Biosciences, E*TRADE Financial Corporation and CS Bio Co.City government
Menlo Park was founded November 23, 1927, as a general law city under the State of California and operates under the council-manager form of government. The City Council appoints the City Manager and City Attorney as well as members of a variety of commissions and committees. City departments that report to the City Manager include Administrative Services, the City Manager’s Office, Community Development, Community Services, Library, Police and Public Works.
In addition to its many attributes, Menlo Park has one of the most beautiful civic center campuses in the Bay Area. Lush landscaping including heritage trees, a running fountain and a duck pond surrounds the City Hall / Administration Building. The campus also includes a nine-acre park, recreation facilities and the main Menlo Park library. These civic amenities make the campus a noted destination for City residents, local employees and visitors alike. Conveniently located, the campus is a short walk to the Caltrain station and Menlo Park’s downtown retail district.
The Menlo Park City website is the primary source for information about City services, programs, projects, events, meetings, policies and volunteer opportunities.City Council
The City Council is the City's five-member governing body whose members serve at-large for four-year overlapping terms in general municipal elections. The City Council selects from among its members, the Mayor and Mayor Pro Tem to one-year terms at its first meeting in December of each year. The Mayor, who represents the City of Menlo Park, serves as the presiding officer of the City Council and signs enacting ordinances and contracts. The Menlo Park City Council meetings are generally Tuesdays at 7 p.m. at the City Council Chambers located at 701 Laurel Street. Menlo Park’s City Councilmembers serve part-time, retaining their positions in private industry, personal enterprise, business or the professions. -