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Salary: $38,887.92 per Year USD
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Salary Top: 38887 USD
Job Description
The Family Support Division is seeking applications for Benefit Program Technicians. These positions will be located in the St. louis City/Wainwright Child Support Office based at 111 N Seventh St., St. Louis, MO. Applicants may have the opportunity to work remotely once eligibility and suitability requirements are met.
As our Benefit Program Technician you will serve Missouri residents by assessing their Child Support needs during phone call and in-person You will assist and help guide them through the process establishing paternity orders and making/receiving child support payments. This position has a consistent and structured work schedule with a generous leave benefit that allows for work/life balance.
Each day you will answer phone calls with questions related to our programs and resources, take and distribute information as necessary, scan and index information received, and enter information into our computer-based systems as appropriate. This is a rewarding position with the opportunity to positively impact the lives of Missourians.
In order to succeed in this role, you must have at least 4 years of Customer Service experience or have a Bachelor’s Degree.
To thrive in these roles, you must be personable, compassionate and have a non- judgmental The ideal candidate would possess excellent customer service skills, typing skills and be detail oriented.
Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.
Recruitment Area: Accepting applications from all qualified applicants.
The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
Base Pay
38,887
Job Address
St. Louis City, Missouri
United States
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