PUBLIC SAFETY DISPATCHER 3

Announcement Number: 48550 Open to all qualified persons. Posted 08/16/2024 Close Date: 08/30/2024 Recruiter:
KARI HOLCOMB
Phone: (775)684-4475
Email: k.holcomb@dps.state.nv.us Applications accepted for another 5 Days 18 Hrs 47 Mins
The Position

Public Safety Dispatchers perform technical communications work in the operation of a district, central, or statewide communications center including but not limited to: providing assistance to law enforcement units in both routine and emergency situations; dispatching enforcement units and other emergency mobile units from a computerized dispatch center; researching various criminal justice records systems and transmitting the required information; placing telephone calls for officials and registered vehicle owners at accident scenes; providing assistance to other law enforcement agencies as requested; maintaining a variety of logs and records; and preparing statistical summaries on center activities.

Incumbents perform the full range of duties described in the series concept and, in addition, act as a lead worker over lower-level Public Safety Dispatchers to include work review and assignment, training, and providing input regarding performance evaluations and discipline as needed. This is the journey level in the series.

Dispatchers must have the ability to handle more than one task at a time and operate efficiently in critical and stressful situations. They must stay calm and be able to communicate with callers, enforcement units and other emergency mobile units in a team atmosphere in both emergency and non-emergency situations. They want to make a difference by helping in time of emergency. There is never a dull moment in the dispatch center. It can be tough sometimes; dispatchers help citizens through a lot of difficulty and life-threatening situations, as well as taking the proper steps to ensure the responders are safe. The dispatch center runs 24/7, meaning dispatchers work various shifts (dayshift, swing shift, graveyard), including weekends and holidays. However, the benefits of the job can outweigh some of the difficulties. The State of Nevada provides excellent benefits, including medical insurance, paid sick leave and vacation, paid holidays, and deferred compensation. Starting September 30, 2023, eligible employees will receive a quarterly retention incentive of $250 through March 31, 2025. Eligible candidates will receive a seminar email invitation that will explain all the exams during the interview stages. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages.

To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-11_0/

To Qualify:

In order to be qualified, you must meet the following requirements:
Education and Experience (Minimum Qualifications) Two years of experience in law enforcement communications including control of ten or more units and the use of State and national criminal justice information systems; OR one year of experience as a Public Safety Dispatcher II in Nevada State service. Special Notes Applicants must meet the minimum typing speed established by the agency at the time of recruitment. Special Requirements Positions require a pre-employment criminal history check and fingerprinting. Positions require work on evenings, weekends, and/or holidays. A State of Nevada/FBI background check will be required of the selected applicant. Pursuant to NRS 284.4066, this position has been identified as affecting public safety. Persons offered employment in this position must submit to a pre-employment screening for controlled substances. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following:
Division of Human Resource Management: http://hr.nv.gov
Public Employees Retirement System: http://www.nvpers.org
Public Employees Benefits Program: http://pebp.state.nv.us
More Benefits Information: http://nvjobs.nv.gov/Applicants/EB
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Email Direct Inquiries or Correspondence to: Division of Human Resource Management
Northern Nevada
515 East Musser Street,
First Floor
Carson City, Nevada 89701-4204

Gardnerville, Nevada United States View Map