Job Description and DutiesUnder general direction of the Data Quality Branch Research Data Manager, a Research Data Manager, the Staff Services Manager I leads various campaigns to improve specific public mobility datasets, beginning with transit, in collaboration with various transit agencies and transit technology vendors. The Staff Services Manager I develops a deep understanding of transit technologies and oversees multiple projects simultaneously to ensure that policy goals and the best possible outcomes are achieved. The incumbent develops and learns to develop test harnesses and project acceptance criteria to assist transit agencies and other political subdivisions with various mobility technology campaigns. The incumbent keeps detailed records of the status of each effort, provides feedback on whether project requirements are being met, and shares areas where there are opportunities for improvement. The incumbent develops and learns to develop a product backlog for data campaigns for the duration of each campaign.
The incumbent plans for and make necessary hires to develop a small team that will collaborate with stakeholders on various transit technology projects. This team will be responsible for carrying out the objectives of the initiatives set forth by the Division. Through all of this work, the incumbent will deliver measurable and meaningful improvements to transit agency performance and transit service reliability and information to the general public.
Eligibility for hire may be determined by your score on the Staff Services Manager I exam. For those who do not have current eligibility (e.g., transfer, permissive reinstatement, or voluntary demotions) and/or who will be new to state civil services employment, you must be on the state examination list to be eligible for these positions. The Staff Services Manager I exam is located here: https://calcareers.ca.gov/CalHRPublic/Search/ExamSearch.aspx
T he Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
PARF # 64-5-009 JC 444853
You will find additional information about the job in the
Duty Statement .
Working Conditions Position is located in 1120 N Street, Sacramento, CA 95814
Employee may be required to travel in State. Out-of-State travel may be occasionally necessary.
The incumbent works in front of a dual-monitor computer system under artificial light in an office setting with long periods of working in a sitting or standing position.
This position may be eligible for telework. The amount of telework is at the discretion of the Department and based on Caltrans’s evolving telework policy. Caltrans supports telework, recognizing that in-person attendance may be required based on operational needs. Employees are expected to be able to report to their worksites with minimum notification if an urgent need arises. The selected candidate will be required to commute to the headquartered location as needed to meet operational needs. Business travel may be required, and reimbursement considers an employee’s designated headquartered location, primary residence, and may be subject to CalHR regulations or applicable bargaining unit contract provisions. All commute expenses to the headquartered location will be the responsibility of the selected candidate.
Minimum Requirements You will find the Minimum Requirements in the Class Specification.
Additional Documents - Job Application Package Checklist
- Duty Statement
Position DetailsJob Code #: JC-444853
Position #(s): 900-064-4800-XXX
Working Title: Transit Data Campaigns Manager Classification: STAFF SERVICES MANAGER I
$6,963.00 - $8,650.00
# of Positions: Multiple
Work Location: Sacramento County
Telework: Hybrid
Job Type: Permanent, Full Time
Department InformationCaltrans Mission: Provide a safe and reliable transportation network that serves all people and respects the environment.
Caltrans Vision: A brighter future for all through a world-class transportation network.
The Caltrans workforce is made up of diverse and unique individuals who contribute to our organizational success. Caltrans is about celebrating diversity, valuing one another, and recognizing that Caltrans is strong not in spite of the diverse attributes of our workforce, but because of our diversity.
Department Website: www.dot.ca.gov
Frequently Asked Questions for an Applicant: http://dot.ca.gov/jobs/docs/faq-ct-applicants-081617.pdf
Director’s EEO Policy : https://dot.ca.gov/programs/equal-employment-opportunity
Director’s EEO Policy Statement: https://dot.ca.gov/programs/equal-employment-opportunity
Special Requirements- Possession of a valid driver’s license is required when operating a state owned or leased vehicle.
Statement of Qualifications (SOQ) is a discussion of how an applicant's education, training, experience, and skills meet the criteria in the duty statement and qualify the applicant for the position. Please include a 1-2 pages, 12-point font, SOQ that describes your experience as it relates to this position/duty statement; provide a concise answer of 2-4 sentences to each of the following questions. Resumes and cover letters will not take the place of the SOQ.
Failure to include and complete the SOQ may result in disqualification for interview.
Please describe your knowledge and previous experiences in each question. Describe how you believe your knowledge and experience align with the position you are applying for.
1. Describe your experience and knowledge of project management related principles. Describe how you would use these experiences and knowledge if offered this job.
2. Describe your experience and knowledge of public transit, data processing, software development and/or a combination of these topics. Describe how you would use these experiences and knowledge if offered this job.
3. Describe your experience and knowledge of building and leading teams. Describe how you would use these experiences and knowledge if offered this job.
Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are basing your eligibility on education, you must include your unofficial transcript(s)/diploma for verification. Unofficial, original, or official sealed transcripts will be accepted and may be required upon appointment. Applicants with foreign transcripts/degrees must provide a transcript/degree U.S. equivalency report evaluation that indicates the number of units and degree to which the foreign coursework is equivalent. Here is a list of evaluation agencies: https://www.naces.org/members . Please redact birthdates and social security numbers.
Application InstructionsCompleted applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 8/21/2024
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Transportation
Attn: Caltrans DHR Contact
Certification Services MS-90
P O Box 168036
Sacramento , CA 95816-8036
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Transportation
Caltrans DHR Contact
Certification Services MS-90
P O Box 168036
Sacramento , CA 95816-8036
Closed on weekends and State holidays.
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is optional. It may be included, but is not required.
- Statement of Qualifications -
Statement of Qualifications (SOQ) is required. Please see the Special Requirements section for SOQ instructions.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable QualificationsIn addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
Knowledge of:
- Principles, practices, and trends in public sector or business administration, including management and supportive staff services such as budget, personnel, management analysis, planning, program evaluation, or related areas are preferred.
- Principles of project management such as requirement development, acceptance criteria, contract management.
- Principles and practices of employee supervision, development, and training; program management.
- The public transit industry as it relates to funding, procurement, information technology and the interaction between transit agencies and the vendors serving them preferred.
- Technology in general as it relates to concepts of hardware, networking, systems interactions, data management, data interoperability and software functionality.
- Transit Scheduling and Operations principles such as knowledge of trips, runs, runcutting and blocking ideally with transit scheduling software products.
- Transit data with an emphasis on data standards such as the General Transit Feed Specification (GTFS), the Operational Data Specification (ODS), the Transit ITS Data Exchange Specification (TIDES) and others preferred.
- Best practices in data management with an emphasis on applicability to public transit such as the Mobility Data Interoperability Principles (MDIP) or the "FAIR Guiding Principles for scientific data management and stewardship".
Ability to:
- Reason logically and creatively and use a variety of analytical techniques to resolve complex governmental and managerial problems.
- Develop and evaluate alternatives using data analysis and present ideas and information effectively both orally and in writing.
- Consult with and advise administrators or other interested parties on a wide variety of subject-matter areas within the domain of public transit technology.
- Gain and maintain the confidence and cooperation of those contacted during the course data and transit technology campaigns.
- Review and edit written reports. Use interdisciplinary teams effectively in the conduct of studies.
- Manage a Staff Services program to establish and complete multiple simultaneous project priorities.
- Develop and effectively use all available resources including necessary tools and staffing.
- Develop a deep knowledge and understanding of public transit technology and the stakeholders in this industry.
- Develop and maintain productive relationships with transit agencies, transit technology vendors and various other stakeholders.
- Assist local agencies with the successful procurement and implementation of transit and mobility technology projects.
- Collaborate with transit and mobility technology vendors to yield improvements to their products and services in a way that benefits local agencies.
BenefitsClick HERE to view the Benefits Summary for Civil Service Employees in the State of California.
Contact InformationThe Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
Human Resources Contact:
Esther Prichard
(916) 698-3618
Esther.Prichard@dot.ca.gov
Hiring Unit Contact:
Glynis Rounds
(279) 789-2053
glynis.rounds@dot.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
Caltrans EEO Office
(844) 368-3367
Ask.eeo@dot.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Important Application Instructions:The State application (STD. 678) is required, and each section must be filled out completely and thoroughly. For mailed or hand delivered applications to be considered for this position, the Job Control number (JC-444853), PARF# 64-5-009 and title of the position (Staff Services Manager I) must be included on the STD. 678 form.
Electronic applications through your CalCareers account are highly recommended and encouraged.
Candidates that meet the minimum qualifications based on possession of EDUCATION, LICENSE, OR CERTIFICATE must include a copy of your DEGREE/TRANSCRIPTS, LICENSE, or CERTIFICATE, along with your State application (STD. 678), to be considered for this position.
NOTE: Do not submit the “Equal Employment Opportunity” questionnaire (page 5) with your completed State application (STD. 678). This page is for examination use only. Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number, birth date, driver’s license number, examination results, LEAP status, marital status, and age. The job application packet checklist is not required to apply for this position. Failure to follow these instructions may result in your application not being considered for this position.
OtherPlease take this 1-minute Caltrans Recruitment survey to tell us how you found out about this job.
https://forms.office.com/g/RyK102ty4G
https://youtu.be/oC9wIp8QalI
Apply today to join our team! We especially encourage applicants to check out our Caltrans Career Compass tool! The Caltrans Career Compass is a tool to assist and help candidates understand and succeed in applying to Caltrans positions.
Equal Opportunity EmployerThe State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
Closing Date/Time: 8/21/2024
