GeneralThe Manager, Bus Contracts, reports to the Director, Bus Transportation, and is responsible for overseeing all contracted bus services (i.e., fixed route, shuttles, paratransit, etc.) for the San Mateo County Transit District (SamTrans).
Essential Functions & Duties- Manage SamTrans contracted services (e.g., fixed-route, shuttles, paratransit, etc.) with an approximately $45 million annual budget.
- Develop and oversee operational and technical provisions for each bus services agreement, assigning department staff to monitor compliance, including overseeing field inspection activity.
- Monitor and maintain effective incentive programs to promote high-performance standards among SamTrans contractors.
- Provide coaching and guidance to contractors for continual improvement, focusing on employee and vehicle safety.
- Assess performance criteria established in contractual agreements to determine monthly bonuses or liquidated damages.
- Oversee the District’s Shuttle Program.
- Oversee paratransit and fixed route contracted services.
- Supervise staff. Hire, mentor, and take appropriate corrective and/or disciplinary action. Ensure EEO policies and procedures are followed. Participate in staff selection. Coordinate staff training and professional development. Establish performance objectives. Monitor and evaluate employee performance.
Examples of Essential Duties: - Monitor bus maintenance equipment and records through random and regular inspections.
- Collaborate with the Accessible Services team in the oversight of quality service for ADA Paratransit Service to ensure compliance with American Disabilities Act (ADA) rules and regulations.
- Work with Contracts and Procurement and the Legal Department in developing contractual provisions for the shuttle, fixed route, and paratransit programs.
- Collaborate with internal and external stakeholders including the Grants Department on grant proposals. Coordinate schedule changes with BART and Caltrain’s shuttle providers. Coordinate in preparing funding reports for the Bay Area Air Quality Management District and City County Association of Governments.
- Oversee National Transit Database (NTD) data collection for purchased transportation; organize, analyze, and interpret data for the annual NTD report. Represent Bus Contracts Department at consumer advocacy forums, various committee meetings, and Boards of Directors meetings.
- Participate in District’s Emergency Operations Plan.
- Evaluate the job performance of staff, which also includes the professional development of staff through the identification of on-the-job and other professional development opportunities.
- Perform all job duties and responsibilities safely to protect oneself, fellow employees, and the public from injury or harm. Promote safety awareness and follow safety procedures to reduce or eliminate accidents.
- Perform other duties as assigned.
Minimum QualificationsSufficient experience, training and/or education to demonstrate the knowledge and ability to successfully perform the essential functions of the position. In lieu of a degree, work-related experience that demonstrates the skills and experience necessary to perform this role will be accepted. Development of the required knowledge and abilities is typically obtained through but not limited to:
Associate’s degree in business management, public administration, transportation management, or a related field. Additional experience may be substituted for education on a year-for-year basis.
Six (6) years of full-time progressive experience working in public transportation operations.
- Three (3) years’ experience in contracted services administration.
- At least Two (2) years of supervisory experience.
- Possess a valid California driver’s license with a safe driving record.
Preferred Qualifications: - Knowledge of the delivery of ADA Paratransit Services, fixed route, micro transit
- Proficient in Microsoft Word and Excel
- Experience in fixed route scheduling.
- Effective communication skills, both oral and written.
- Experience with any Finance ERP, PeopleSoft preferred.
Below is a summary of the comprehensive benefits provided to District full-time employees:
Health and Welfare Benefits:
- Healthcare Benefits -District employees are offered a choice of healthcare providers under the CalPERS Health Benefits Program.The District will contribute ninety (90) percent towards monthly premiums for full-time employees. Fifty (50) percent for part-time employees.
- Free Dental and Vision Benefits provided - Employer Covers Premiums
- Free Employee Assistance Benefit - Employees are entitled to 5 face-to-face sessions or telephonic or web-video consultations for problem-solving support per incident, per calendar year.
- Flexible Spending Accounts - Pre-tax dollars to pay for qualified Health or Dependent Care expenses.
Retirement Medical Benefits:
- Long Term Disability Insurance - After 90 days of total disability, Administrative full-time employees are eligible for 60% of monthly income covered by the District.
- Health and Wellness - Gyms located at most work locations and discounted Weight Watcher Membership Option.
Holidays and Paid Time Off:
- Paid Time Off - Newly hired employees accrue 6.5 hours bi-weekly when hired (if Exempt 8.5 hours).As you move up in years of service credit, the rate of the amount of PTO accrued will also increase.
- Paid Holidays - The District provides seven paid holidays throughout the year - New Years Day, Martin Luther King Jr. Day, Memorial Day, Independence Day (July 4th), Labor Day, Thanksgiving Day and Christmas Day
- Floating Holidays - District employees can earn up to five (5) floating holidays.
Financial Planning Benefits:
- Pension Benefits through CalPERS -You must have a minimum of 5 years of service to be eligible for this pension.
- CalPERS PEPRA vs. Classic - All employees hired on, or after January 1, 2013, are considered PEPRA members and will contribute 8% of their salary up to the maximum IRS cut-off. All Classic members will contribute 6%
- Deferred Compensation Options - Select to contribute to one or both of our Tax Deferred Compensation Options
- Reliance Standard Life Insurance with 100% premium paid by the District - 1 times annual salary of employee - max $200,000
- Optional Life Insurance - Employees may purchase additional life insurance for themselves and their eligible family members.
Growth and Education Benefits:
- Professional Development - Access to LinkedIn Learning and San Mateo County’s professional training. District Tuition Reimbursement Program - A maximum of $5,250 per year for courses related to your job or career goals with the District.
- Computer Loan Program - Interest-free two-year loan with a maximum amount of $4,000.
Other Amazing Benefits:
- Credit Union - Employees and family members are eligible to join the San Mateo Credit Union and Patelco Credit Union.
- Employee Clean Commute (ECC) - Car/Van poolers and Public Transit riders receive a monthly reimbursement.
- Commuter Benefits - Free Employee Parking; Free Bus Pass for employee as well as children/spouse; Clipper Card/Go Pass Program for Central employees.
For union employees, all of the above benefits are subject to the employee’s Collective Bargaining Agreement. Benefits listed are also subject to change with or without notice and are subject to contract/provider terms and conditions.
Closing Date/Time: 9/1/2024 11:59 PM Pacific
