Housing Support Supervisor

  • WAKE COUNTY, NC
  • Raleigh, North Carolina
  • Jul 31, 2024
Administrative Analysis and Research Clerical and Administrative Support Housing
  • Salary: 66,270 - 89,467 USD
  • Salary Top: 89467 USD

Job Description

What You'll Be Doing

Do you want to make a positive impact? Do you have a passion for community and want to use your skills to help the most vulnerable citizens of Wake County? Do you thrive as a member of a purpose-driven team? As the Cornerstone Housing Support Supervisor, you will provide oversight to for a diverse team of supervisors and housing social workers as well as oversee contracted community partners.

Essential Functions:
  • Monitor community agency contract case management through monthly meetings, on-site visits, chart auditing and site surveys to ensure high quality services are provided to PSH clients
  • Assist with writing and executing MOU’s and Service Agreements with partner agencies
  • Oversee TBRA and Residential Case Management and ensure services are consistent and meet funding guidelines
  • Provide clinical support and guidance to LCSW Supervisors and Housing Social Workers on complex cases
  • Assist with reports, trends and analysis and provide feedback to the Cornerstone Program Manager
  • Establish and maintain relationships with other agencies and organizations in the community to meet community needs and ensure that services are not being duplicated
  • Keep up to date on all program funding and reporting requirements to ensure effective program delivery
  • Implements appropriate staff trainings and continuing education opportunities that would improve or enhance services provided
  • Work interdepartmentally and with agencies to ensure all program policies and procedures are performed, documented and reported correctly


NOTE: Hybrid once fully trained.

About Our Team

Wake County Department of Housing’s goal is to ensure that quality affordable housing is available for all Wake County residents. As the population and economy continue to grow in Wake County, the need for affordable housing development and preservation increases. Not only do more units of affordable housing need to be built, housing services must be provided to support families and individuals to access or maintain safe, decent, affordable housing. Affordable housing is also critical to preserving Wake County’s economic competitiveness by offering housing for workers at all income levels, supporting housing stability and economic opportunity for its residents and furthering Wake County’s commitment to healthy and inclusive growth. The Department’s programs include Community Revitalization, Development Financing, Rental Assistance, Homeless Services, Community Outreach, Emergency Shelter and Permanent Supportive Housing.

The Basics (Required Education and Experience)

  • Bachelor's degree
  • Three years of job-related experience
  • Please include ALL prior work experience on your application and resume.


Beyond the Basics (Preferred Education and Experience)

  • Three years supervisory experience
  • Master’s Degree in Social Work
  • Licensed Clinical Social Worker


How Will We Know You're 'The One'?

  • Knowledge of Housing First, Harm Reduction, Motivational Interviewing and other evidence-based best practices
  • Experience with contract monitoring, compliance and auditing
  • Supervisory experience and ability to lead and motivate staff
  • Knowledge and experience working with mental health, substance use, people living with HIV, crisis intervention and the homeless population
  • Ability to prioritize competing responsibilities to accomplish tasks and processes accurately and timely
  • Excellent speaking, listening, and written communication skills
  • Ability to be a team player with flexibility who can adapt to changing circumstances
  • Proficient skills with Microsoft Windows Operating Systems (Excel, Word and Outlook)


About This Position

Location: Oak City Multi-Services Center Raleigh, NC 27601

Employment Type: Regular

Work Schedule: Mon - Fri 8:30am - 5:15pm

Hiring Range: 66,270 - 89,467

Market Range: 66,270.00 - 112,663.00

Please include ALL prior work experience on your application and resume.

Posting Closing Date: 7:00 pm on 8/27/2024

What Makes Wake Great

Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package.

Equal Opportunity Statement

Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Background Check Statement

Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer.

Emergency Service Worker Statement

In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

Base Pay

66,270

Job Address

Raleigh, North Carolina United States View Map