Program Specialist

Summary

Job Title

Program Specialist

Job Description

Duties include but are not limited to:

• Guiding and assisting the Surgery Service Specialty Programs/Sections in establishing, monitoring, and tracking the quality, efficiency, and effectiveness of the programs.
• Maintains and updates policies and procedures. Coordinates special systematic reviews, internal management reports for program planning and other assigned projects.
• Keeps abreast of program details, procedures and processes to ensure compliance of service and facility.
• Arranges meetings, prepares reports, and prepares communication with Surgical & Anesthesiology Service leadership, facility personnel and patients.
• Performs work related to the acquisition and/or development of program information and resource materials/personnel to support the policy development and/or technical activities of the organization.
• Performs data collection and research functions, including file or database searches.
• Monitors all aspects of the operating programs and makes recommendations to improve the efficiency and effectiveness of the service. Incumbent collects & reviews relevant clinical and/or administrative data to identify, quantify, and resolve organizational problems. Using data bases and registries, formulates tools to support patient care and ensure quality management and clinical oversight.
• Maintains call schedules for assigned specialty section and provides the quarterly VistA reports for the assigned sections.
• Processes clinic cancellations and restorations timely to avoid limiting patient access.
• Maintains an orderly and adequate level of program supplies. Maintains file records in an orderly manner and follows all regulatory requirements.
• Serves as primary timekeeper for Surgery Service sections assigned. Serves as Anesthesiology Service back-up timekeeper. Maintains accurate time & attendance and adjustable work schedule systems for all staff

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Work Schedule: Monday - Friday, 7:30am - 4:00pm

Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

Virtual: This is not a virtual position.

Position Description/PD#: Program Specialist/ PD11157A

Relocation/Recruitment Incentives: Not Authorized

Job Description

Job Title

Program Specialist

Job Description

Duties include but are not limited to:

• Guiding and assisting the Surgery Service Specialty Programs/Sections in establishing, monitoring, and tracking the quality, efficiency, and effectiveness of the programs.
• Maintains and updates policies and procedures. Coordinates special systematic reviews, internal management reports for program planning and other assigned projects.
• Keeps abreast of program details, procedures and processes to ensure compliance of service and facility.
• Arranges meetings, prepares reports, and prepares communication with Surgical & Anesthesiology Service leadership, facility personnel and patients.
• Performs work related to the acquisition and/or development of program information and resource materials/personnel to support the policy development and/or technical activities of the organization.
• Performs data collection and research functions, including file or database searches.
• Monitors all aspects of the operating programs and makes recommendations to improve the efficiency and effectiveness of the service. Incumbent collects & reviews relevant clinical and/or administrative data to identify, quantify, and resolve organizational problems. Using data bases and registries, formulates tools to support patient care and ensure quality management and clinical oversight.
• Maintains call schedules for assigned specialty section and provides the quarterly VistA reports for the assigned sections.
• Processes clinic cancellations and restorations timely to avoid limiting patient access.
• Maintains an orderly and adequate level of program supplies. Maintains file records in an orderly manner and follows all regulatory requirements.
• Serves as primary timekeeper for Surgery Service sections assigned. Serves as Anesthesiology Service back-up timekeeper. Maintains accurate time & attendance and adjustable work schedule systems for all staff

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Work Schedule: Monday - Friday, 7:30am - 4:00pm

Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

Virtual: This is not a virtual position.

Position Description/PD#: Program Specialist/ PD11157A

Relocation/Recruitment Incentives: Not Authorized