Senior Fraud Investigations & Operations Lead

Summary

Happen Bank in Lehi, Utah is seeking a Sr Fraud Operations Specialist to manage escalated fraud, dispute, and balance-transfer cases. You will work across multiple systems and teams to resolve issues with customers and protect both members and the bank.Ideal candidates have 2-4 years in banking or customer service with fraud exposure, strong written and spoken communication, and proficiency in Microsoft Office. A hybrid work schedule applies, with in-office Tuesdays through Thursdays.#J-18808-Ljbffr

Job Description

Happen Bank in Lehi, Utah is seeking a Sr Fraud Operations Specialist to manage escalated fraud, dispute, and balance-transfer cases. You will work across multiple systems and teams to resolve issues with customers and protect both members and the bank.Ideal candidates have 2-4 years in banking or customer service with fraud exposure, strong written and spoken communication, and proficiency in Microsoft Office. A hybrid work schedule applies, with in-office Tuesdays through Thursdays.#J-18808-Ljbffr