Door Guard / Gate Monitor

Summary

Job TitleMonitor passengers in other high-traffic areasDirect passengers to appropriate lines, checkpoints, counters, or boarding areasProvide friendly and professional customer assistance to passengersIdentify and escalate operational issues, safety hazards, or service disruptions to leadershipMonitor compliance with safety, security, and airport regulationsAssist during irregular operations, flight delays, cancellations, and peak travel periodsMaintain professionalism and composure in high-volume and fast-paced environmentsPerform other duties as requestedQualificationsExperience:1-2 years: customer service1 year: security (preferred)Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job Description

Job TitleMonitor passengers in other high-traffic areasDirect passengers to appropriate lines, checkpoints, counters, or boarding areasProvide friendly and professional customer assistance to passengersIdentify and escalate operational issues, safety hazards, or service disruptions to leadershipMonitor compliance with safety, security, and airport regulationsAssist during irregular operations, flight delays, cancellations, and peak travel periodsMaintain professionalism and composure in high-volume and fast-paced environmentsPerform other duties as requestedQualificationsExperience:1-2 years: customer service1 year: security (preferred)Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.