Global Production Controller - TS/SCI- DC Jobs

Summary

Global Production ControllerSHINE Systems is seeking a Global Production Controller to support an Intelligence Community customer. The successful candidate will be responsible for the efficient processing and tracking of facility maintenance requests while providing exceptional customer service across the Facilities enterprise. This role supports global facilities operations by coordinating maintenance requests, managing project documentation, and ensuring accurate reporting and communication across multiple stakeholders and systems.Receive customer maintenance requests through CMMS, email, telephone, or other methods and accurately enter requests into the CMMSReview maintenance requests to ensure all required information is complete and accurateObtain missing information from requestors, facilitators, facility managers, or building managers as neededCoordinate with facility managers to receive and input projects into the CMMSForward and assign maintenance requests to the appropriate personnel, agencies, contractors, or teams based on established processesObtain government direction for requests without predetermined execution methodsTrack work executed by other contracts or agencies and provide weekly status updates until completionGenerate weekly status reports including open requests, closed requests, and custom reporting metricsAssist facility managers, building managers, and other stakeholders with updating project and work request statusesCoordinate with facility branches globally to support reporting, dashboards, and tracking of service requests and projectsEnsure project documentation is complete, accurate, and properly uploaded into tracking systemsQualifications: Required:Active TS/SCI clearance with CI PolygraphAssociate's degree in Business Management, Engineering, Construction Management, or related field; or certification in Construction Management or similar disciplineMinimum 7 years of relevant experienceAbility to work independently and collaboratively within teamsProficiency with Microsoft Office applications and similar software toolsStrong time management and organizational skillsExcellent written and verbal communication skillsStrong customer service and stakeholder engagement skillsDesired:Experience with Service Central, MAXIMO, Infralink, Archibus, or similar CMMS platformsDetermination: The final salary offered will be based on the awarded contract funding and the selected candidate's experience, education, and geographic location. SHINE Systems is an Equal Employment/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or veteran status, or any other protected class by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Description

Global Production ControllerSHINE Systems is seeking a Global Production Controller to support an Intelligence Community customer. The successful candidate will be responsible for the efficient processing and tracking of facility maintenance requests while providing exceptional customer service across the Facilities enterprise. This role supports global facilities operations by coordinating maintenance requests, managing project documentation, and ensuring accurate reporting and communication across multiple stakeholders and systems.Receive customer maintenance requests through CMMS, email, telephone, or other methods and accurately enter requests into the CMMSReview maintenance requests to ensure all required information is complete and accurateObtain missing information from requestors, facilitators, facility managers, or building managers as neededCoordinate with facility managers to receive and input projects into the CMMSForward and assign maintenance requests to the appropriate personnel, agencies, contractors, or teams based on established processesObtain government direction for requests without predetermined execution methodsTrack work executed by other contracts or agencies and provide weekly status updates until completionGenerate weekly status reports including open requests, closed requests, and custom reporting metricsAssist facility managers, building managers, and other stakeholders with updating project and work request statusesCoordinate with facility branches globally to support reporting, dashboards, and tracking of service requests and projectsEnsure project documentation is complete, accurate, and properly uploaded into tracking systemsQualifications: Required:Active TS/SCI clearance with CI PolygraphAssociate's degree in Business Management, Engineering, Construction Management, or related field; or certification in Construction Management or similar disciplineMinimum 7 years of relevant experienceAbility to work independently and collaboratively within teamsProficiency with Microsoft Office applications and similar software toolsStrong time management and organizational skillsExcellent written and verbal communication skillsStrong customer service and stakeholder engagement skillsDesired:Experience with Service Central, MAXIMO, Infralink, Archibus, or similar CMMS platformsDetermination: The final salary offered will be based on the awarded contract funding and the selected candidate's experience, education, and geographic location. SHINE Systems is an Equal Employment/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or veteran status, or any other protected class by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.