City of Orlando

  • Staff Assistant (Solid Waste)

  • CITY OF ORLANDO, FL
  • , View Map
Salary Range

$18.92-$24.12

Job Posting End Date - Applications will no longer be accepted starting

08-12-2026

Job Summary

Job Description

Serving as the primary point of contact for City of Orlando residents, the Customer Service Representative provides prompt, professional, and courteous support regarding Solid Waste services. This fast-paced role involves managing high-volume calls and emails, resolving service issues, maintaining accurate records, and delivering administrative support to division management. Exceptional communication and problem-solving skills, proficiency in City software and Microsoft Office, and a strong commitment to high-quality public service and policy compliance.

Minimum Qualifications:
High School Diploma/G.E.D. Certificate and two (2) years of clerical experience; or an equivalent combination of education, training, and experience. Typing speed of 25 WPM or higher required.

Important: To be eligible to proceed forward in the application process, applicants must meet the minimum qualifications listed in the position description. Please ensure your application provides details of all relevant experience related to the position. If you have questions or need clarification concerning the position or application process, please contact Human Resources at jobs@orlando.gov or 407.246.2062.

If this posting indicates a degree is required, the following experience will apply in lieu of any degree as follows:
  • Two (2) years of direct experience for an associate degree;
  • Four (4) years of direct experience for a bachelor's degree;
  • Six (6) years of direct experience for a master's degree; or
  • Nine (9) years of direct experience for a doctoral degree.
City of Orlando

City of Orlando

407-246-2062

Orlando, The City Beautiful

For most of Orlando’s history we’ve been the place everyone wants to visit. Today, we’re also the place where everyone wants to live and do business. List after list has Orlando as one of the fastest growing cities in America. We’re transitioning from our role as the young upstart to a more mature, global city.

This didn’t happen by accident. Together as a community, we developed a shared vision for our city focused on creating partnerships and we’ve transformed Orlando from a place that was packed with potential into a city on the rise.

Our vision ensures we are an inclusive, compassionate community that is generating jobs, becoming the most sustainable city in the nation, keeping our community safe, making it easier to get around, and increasing the quality of life. Together, we can continue realizing all our city’s potential.

Come be part of our community with the City of Orlando.

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