Assistant Social Service Aide

Visitor Information Program Assistant IIRecruitment Number: DOT-AIR-2025-39Salary: $3,471 to $4,388 per month (SR-10, Steps C - I)Location: Kona (Delegated)Shift: Rotating shifts including evenings, weekends, and holidays.Responsibilities:Greet, welcome, and assist the traveling public in providing information on hotels, accommodations, ground and air transportation, tourist attractions, and activities.Disseminate maps, brochures, and periodicals at the airport.Speak a designated foreign language and provide interpreter services as required.Qualifications:Minimum 1 year of progressively responsible experience in hospitality or customer service to traveling public.Ability to read, understand, and follow oral and written instructions; high verbal skill.Basic experience: High school diploma or equivalent, plus continuous part‑time or unpaid experience demonstrating instruction comprehension.Language requirement: Must be able to speak one of the following languages (in addition to English): Japanese, Mandarin, Korean, Tagalog, Hawaiian, Samoan.Driver's license required.Eligible for SIDA clearance with no disqualifying federal criminal conviction within ten years.Legal authorization to work in the United States (citizen, national, permanent resident, or eligible under federal law).Contact: DOT Personnel Office at (808) 587-2145 (Mon‑Fri, 7:45‑4:30 HST).Equal Employment Opportunity: State of Hawai'i complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities.Other information: The State of Hawai'i complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. For more information, visit

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