Observability Engineer - active Secret clearance

Observability Engineer (OpsRamp) - Secret clearance You will be part of a larger technical team working as an Observability Engineer in an OpsRamp environment. In this role, you will design, implement, and maintain observability solutions that provide deep insight into the health, performance, and behavior of PCE and cloud infrastructure in support of a Federal customer.You will collaborate closely with development, operations, and cross‑functional teams to proactively identify and resolve issues, improve system performance, and optimize resource utilization.Salary (130-160K)Clearance & Work Authorization U.S. Citizenship requiredActive Secret clearance requiredFlexible hybrid role with the ability to work onsite at customer locations as neededAvailable Locations Mechanicsburg, PAOgden, UTOklahoma City, OKFort Meade, MDMontgomery, ALKey Responsibilities OpsRamp Platform Expertise Metrics Collection & Analysis: Configure data sources, define KPIs, and analyze performance trendsLog Management: Configure log collection, aggregation, and analysisAlerting & Notifications: Create and manage alerts, escalation paths, and integrations with incident management systemsAutomation: Develop and implement automated workflows and remediation actionsDashboards & Reporting: Design custom dashboards and reports to provide actionable insights into system health and performanceObservability Infrastructure Design, implement, and maintain observability solutions with OpsRamp as the core platformIntegrate OpsRamp with additional monitoring and observability tools (e.g., Prometheus, Datadog, Elastic Stack)Ensure data accuracy, quality, and integrity across observability systemsIncident Management Use OpsRamp data to troubleshoot performance issues, application errors, and operational incidentsCollaborate with development and operations teams to identify root causes and implement fixesParticipate in incident response activities to accelerate issue resolutionContinuous Improvement Continuously assess and optimize the performance and effectiveness of the OpsRamp platformStay current on OpsRamp features, enhancements, and industry best practicesProactively identify improvement opportunities and implement enhancementsRequirements Strong understanding of cloud platforms: AWS, Azure, and/or GCPExperience with container technologies: Docker and KubernetesProficiency in scripting languages such as Python, Go, or BashExperience with SQL and NoSQL databasesSolid understanding of networking concepts and protocols (TCP/IP, HTTP)OpsRamp experience strongly preferredExperience with at least one additional observability tool (e.g., Datadog, New Relic, Prometheus, Grafana, Elastic Stack, Splunk)Soft Skills Strong communication and collaboration skillsExcellent analytical and problem‑solving abilitiesAbility to work independently and within a team environmentPassion for continuous learning and improvementEducation, Certifications & Security Requirements U.S. Citizen with active Secret clearanceRequired Certification:DoD8570/8140 compliant security certification, such as Security+ or higher (e.g., CISSP, CASP)Benefits Our comprehensive benefits package for full‑time salaried employees is effective immediately upon the start date. Benefits include comprehensive PPO medical coverage with access to a Health Savings Account (HSA) option, a vision plan, and dental insurance with the base dental plan option paid for by PGTEK. Life Insurance, Short and Long‑Term disability, and Critical Illness insurance have premiums covered. Additionally, PGTEK offers a matching 401(k) plan and a discount on pet insurance through ASPCA Pet Insurance. An Employee Assistance Program is available at no cost to all employees. PGTEK offers a generous amount of PTO and Holidays, and an Education Assistance Program is available after 12 months of employment.PGTEK is a true consulting organization dedicated to helping clients achieve their business and technology objectives utilizing our decades of experience and business relationships. PGTEK invests in the educational advancements of our staff by providing the necessary resources to complete Professional and Business Certifications. Our company is our people, and we treat them like family.EOE, including disability/veterans#J-18808-Ljbffr

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