Homeless Outreach Case Manager - (Entry - Experienced)

Description

This is a Part Time , Non Permanent Position.

Here in Huntington Beach, we believe passionately that the key to becoming the best beach City in the world starts and ends with finding the right people to join our team. At this time, we have outstanding opportunities available, as we're looking for the "right people" to serve as Case Manager within the City's Homeless Task Force.

First and foremost, the City is seeking individuals who have an unwavering commitment to team-based environment, and recognize that leaders must be focused always on serving their people. For us in Huntington Beach, successful candidates must be genuinely committed to living our organization's behavioral values, which include:

Humility... be willing to place the team before self.Exceptionality... be really (REALLY) good at what you do.Social Awareness...say and do those things that bring people together.Passion... recognize the awesome responsibility we have to serve the people of HB.Integrity... live our values authentically. Outside of these behavioral characteristics, we're also looking for candidates who are ready to grow and develop and who can envision new ways to improve and enhance services.

This position is assigned to the City of Huntington Beach's Homelessness and Behavioral Health Unit and will work directly with individuals experiencing homelessness in Newport Beach as part of an innovative regional partnership between the Cities of Huntington Beach and Newport Beach. The position will provide outreach, engagement, resource navigation, and supportive services aimed at helping individuals achieve housing stability and improved well-being. The ideal candidate possesses effective and cooperative communication and interpersonal skills, a compassionate and caring attitude and the ability to manage multiple projects with excellent attention to detail and customer service skills.

Temporary/part-time employment is restricted to 1,000 hours within a 12-month period (July 1 - June 30) and does not qualify to receive City benefits, except those required by law. The City does not belong to the Social Security system. However, enrollment in an alternative retirement program is mandatory which requires an employee contribution of 7½% of base earnings to the Public Agency Retirement System (PARS). There are no rights to employment and employment may end with or without cause or advance notice. Further restrictions apply to CalPERS Retired Annuitants.

Examples of Essential Duties

The Homeless Outreach Case Manager duties may include the following: conducting outreach to individuals experiencing homelessness at field and street locations, providing case management to assist individuals in linking to supportive services and shelter/housing opportunities, collection of data related to all outreach and engagement services, and working cooperatively as part of the City's Homeless and Behavioral Health division.

The preceding duties have been provided as examples of the essential types of work performed by positions within this job classification. The City, at its discretion, may add, modify, change or rescind work assignments as needed.

Minimum Qualifications

Any combination of education, training, and experience that would likely provide the knowledge, skills, and abilities to successfully perform in the position is qualifying. A typical combination includes:

Knowledge of: Services to individuals who are homeless or at-risk of homelessness; homeless and/or housing programs available to the homeless community; motivational interviewing and/or other engagement techniques; Orange County Continuum of Care Homeless Services System; shelter and housing operations; mental health and substance use services; positive customer services practices; data collection and report writing; modern office and computer skills.

Ability to: Utilize general office equipment such as telephone, fax, printers, copiers, and computers; learn and apply City policies, procedures, rules and regulations; build trusting relationships with unsheltered individuals and families; collect data; compile and analyze data and prepare accurate reports and correspondence; reason logically, draw valid conclusion and make appropriate recommendations; maintain work effectiveness and meet deadlines with frequent changes in the workload and the priority of assignments; understand and carry out oral and written instructions; communicate clearly and concisely, orally and in writing; establish and maintain cooperative working relationships with those contacted in the course of work; provide quality customer service; actively participate in city and community meetings as needed.

Education & Experience: High school diploma or equivalent certificate and three (3) years of related experience working in homeless/housing, behavioral health or social services. A bachelor's degree in social or human services preferred.

Certifications/License: Possession of a valid California Class C driver’s license and an acceptable driving record are required at the time of appointment and throughout employment.

SPECIAL CONDITIONS Employees regularly assigned/required to drive a city or personal vehicle in the course and scope of work shall be required to participate in the DMV Employer Pull Notice program.

Public Employee Disaster Service Worker: In accordance with Government Code section 3100, all Huntington Beach city employees are required to perform assigned disaster service worker duties in the event of an emergency or a disaster.

APPLICATION & SELECTION PROCEDURE

• An official City of Huntington Beach online job application must be filled out in its entirety.
• Applications will be closely reviewed for relevant experience, education and training.
• Applicants best meeting the City's needs will be invited to attend an oral interview.
• Upon a conditional offer of employment a pre-placement drug screen (select positions), TB Screening and California Department of Justice (DOJ) Live Scan fingerprinting must be completed.
• Other background reports may also be conducted depending on the position.
• Upon hire, employee is subject to further reporting from DOJ via subsequent arrest notification.

Please Note: Our primary means of communication with applicants is sent via email; therefore, please include a valid email address on your application.

The SALARY RANGE is composed of seven steps. Merit step increases are based on satisfactory performance.

PROMOTIONS within the City are based upon the merit system principles emphasizing individual ability and utilizing competitive examinations.

CREDIT UNION membership is available to all City employees and provides access to low interest loans.

NOTE: The provisions of this bulletin do not constitute a contract expressed or implied, and any provisions contained herein may be modified or revoked without notice.

Closing Date/Time: Continuous

City of Huntington Beach

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