Support Technician - Dispatcher

About Eco Battery Eco Battery is a leading manufacturer of lithium batteries for golf carts, celebrated as the fastest-growing company in its sector over the past three years. Known for its innovative engineering and cutting-edge technology, Eco Battery delivers tailored energy solutions designed to enhance performance and reliability. The company's success is driven by a relentless focus on customer satisfaction, crafting every product and service with the user's needs in mind. Eco Battery's commitment to excellence and sustainable energy solutions positions it as a trusted name in the industry, redefining the way golf carts are powered.Job SummaryWe are seeking a highly organized and detail-oriented Dispatcher to join our team at a growing lithium battery company. This role is responsible for coordinating shipments, scheduling deliveries, and ensuring efficient communication between warehouse staff, drivers, and customers. The ideal candidate thrives in a fast-paced environment, maintains strong attention to detail, and can effectively manage multiple priorities to ensure timely and accurate delivery of lithium battery products.Key ResponsibilitiesDispatch & Logistics CoordinationSchedule and coordinate outbound shipments with drivers and freight carriers.Monitor delivery schedules to ensure timely pickups and deliveries.Communicate with warehouse staff to confirm order readiness and shipment timelines.Track shipments and proactively address delays or issues.Communication & Customer SupportServe as the main point of contact between drivers, warehouse personnel, and internal teams.Provide shipment updates to internal departments and customers when needed.Resolve delivery or scheduling issues quickly and professionally.Documentation & CompliancePrepare and maintain shipping documentation, including bills of lading and freight paperwork.Ensure all shipments comply with shipping regulations related to lithium batteries and hazardous materials.Maintain accurate dispatch logs and transportation records.Operational SupportAssist with route planning and load optimization to improve efficiency.Coordinate with inventory and warehouse teams to support order fulfillment.Identify opportunities to improve dispatch processes and logistics efficiency.QualificationsExperience in dispatching, logistics coordination, or transportation operations preferred.Experience in warehouse or shipping environments is a plus.Strong organizational and multitasking skills.Excellent communication and problem-solving abilities.Ability to work effectively in a fast-paced environment.Proficiency with shipping software, dispatch systems, or ERP systems is preferred.Familiarity with shipping regulations for lithium batteries or hazardous materials is a plus (training may be provided).BenefitsWe offer a competitive compensation and benefits package, including:100% company-paid health, dental, and vision insurance3 weeks of paid time off (PTO)401(k) with a 4% company matchOpportunities for growth in a rapidly expanding energy technology companyCollaborative and team-focused work environment#J-18808-Ljbffr

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