Personnel Security Technician II

Personnel Security Technician II (PST II) The Personnel Security Technician II (PST II) will provide administrative assistance and contract support to the Department of Homeland Security (DHS), U.S. Citizenship and Immigration Services (USCIS), Office of Security & Integrity (OSI). The PST II will report to RiverTech's On-Site Supervisor and provide support to the OSI Personnel Security Division (PSD) directly with the processing of personnel security cases to include data entry, completing quality reviews, providing oversight of shared mailboxes, assisting with training development, special projects, and compiling reports to ensure proper case assignment as well as data integrity within security case records.This is a hybrid position.Responsibilities Assists with creating, maintaining, scanning, filing, retrieving, tracking and destruction of electronic and physical personnel security records and case files.Reviews various personnel security forms and documents for completeness, accuracy and compliance.Performs data entry in various personnel security databases.Prepares various periodic ad-hoc reports.Monitors central mailboxes within Outlook, responding to inquiries and status requests.Assists with pulling, filing, and updating fingerprint cards throughout the facility and inventory file storage areas that house fingerprint cards.Assists with documentation of meeting minutes and general office information.Assists with case file quality assurance reviews. Identify accuracy of data and inconsistencies of data; correct minor data related infractions found in electronic systems; update existing tracking mechanisms such as MS Excel spreadsheets and MS Access databases and assist with recommending changes for developing new tracking mechanisms as needed to report findings.Creates electronic case files and assign electronic and physical case files for security processing in accordance with business processes and pre-determined workload thresholds established by federal supervisors.Performs name checks and collect data from various government systems.Facilitates case file review for federal investigators by locating and providing access to electronic personnel security case files.Prepares draft electronic and/or hard copy paperwork contained in personnel security case files for release in response to Freedom of Information Act (FOIA) related requests or as directed and approved by Federal Supervisors.Qualifications Minimum High School Diploma/GED.Minimum three (3) years of relevant work experience.Former federal contract experience preferred.Strong attention to detail, ability to set and manage deadlines, strong organizational skills, and ability to multi-task in fast-paced work environment.Ability to work independently, think logically and work effectively within group settings.Ability to receive general guidance and instructions from a supervisor or via established standard operating procedures, and act upon them with minimal supervision.High level of proficiency in Microsoft Office software, to include Outlook, Excel, Access and Word and experience with database software applications.Excellent oral and written communication skills.Excellent typing skills and telephone and email etiquette.Strong customer service skills.U.S Citizenship is required in accordance with the security requirements of the above referenced federal government contract.This Hybrid position requires that you live within commuting distance from the South Burlington, Vermont work location.Ability to obtain and maintain public trust clearance

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