Government Careers

  • Dispatcher

  • Ball & Associates
  • Biloxi, Mississippi 39530 United States View Map

Dispatcher Opportunity

Looking to trade up to a better opportunity? Ball Heating and Air Conditioning is looking for a reliable and detail-oriented dispatcher to join our growing team! This is an exciting opportunity to be a vital part of our daily operations ensuring our technicians are on the road, customers are taken care of, and service runs smoothly. If you enjoy fast-paced, team-focused environments, we want to hear from you!

Why Join Our Team?

  • Competitive pay with room to grow
  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Life and disability insurance
  • Paid time off (PTO) & paid holidays
  • Ongoing training and career development
  • A supportive, team-oriented company culture

What You'll Do:

  • Answer and prioritize emergency and non-emergency service calls
  • Schedule and dispatch service technicians for installations and repairs
  • Maintain accurate customer records in our database
  • Coordinate with field teams to troubleshoot service issues
  • Ensure clear and timely communication between customers and technicians
  • Play a critical role in keeping operations running smoothly and efficiently

What We're Looking For:

  • 1+ year of experience in a call center, dispatch, or customer support role (required)
  • Strong communication and problem-solving skills
  • Ability to multitask and thrive in a fast-paced environment
  • Team player with a customer-first attitude
  • Familiarity with dispatching or scheduling software is a plus

Location: Monroe, LA (On-site) Pay: $15.00 $21.00 per hour Job Type: Full-Time

Work Location:

  • In-office position in Biloxi, Mississippi

We are a family-owned and operated company with a small business feel but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions.

We prioritize our employees and welcome you to the family through on-going training and unmatched rewards, like full benefits, and a matching 401(k).

If we sound like a company you want a long-term career with, apply today!

We are an Equal Employment Opportunity Employer

Dispatcher Opportunity

Looking to trade up to a better opportunity? Ball Heating and Air Conditioning is looking for a reliable and detail-oriented dispatcher to join our growing team! This is an exciting opportunity to be a vital part of our daily operations ensuring our technicians are on the road, customers are taken care of, and service runs smoothly. If you enjoy fast-paced, team-focused environments, we want to hear from you!

Why Join Our Team?

  • Competitive pay with room to grow
  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Life and disability insurance
  • Paid time off (PTO) & paid holidays
  • Ongoing training and career development
  • A supportive, team-oriented company culture

What You'll Do:

  • Answer and prioritize emergency and non-emergency service calls
  • Schedule and dispatch service technicians for installations and repairs
  • Maintain accurate customer records in our database
  • Coordinate with field teams to troubleshoot service issues
  • Ensure clear and timely communication between customers and technicians
  • Play a critical role in keeping operations running smoothly and efficiently

What We're Looking For:

  • 1+ year of experience in a call center, dispatch, or customer support role (required)
  • Strong communication and problem-solving skills
  • Ability to multitask and thrive in a fast-paced environment
  • Team player with a customer-first attitude
  • Familiarity with dispatching or scheduling software is a plus

Location: Monroe, LA (On-site) Pay: $15.00 $21.00 per hour Job Type: Full-Time

Work Location:

  • In-office position in Biloxi, Mississippi

We are a family-owned and operated company with a small business feel but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions.

We prioritize our employees and welcome you to the family through on-going training and unmatched rewards, like full benefits, and a matching 401(k).

If we sound like a company you want a long-term career with, apply today!

We are an Equal Employment Opportunity Employer

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