Market Logistics Dispatcher

Position ObjectiveManages Drivers across a market to ensure prompt receipt and delivery of equipment from/to customers and other Sunbelt locations in accordance with company and DOT standards.Position ResponsibilitiesModels and ensures all Sunbelt safety procedures are followedResponsible for the hiring, training, mentoring and coaching of employees who coordinate and perform pick-up and delivery of equipmentManages the team's work and delegation and is accountable for the team's safety and performanceOrchestrates the timely and accurate dispatch of rental equipment and tools to customers across assigned market or geographyOrchestrates the transfer of equipment and consumables across the defined market as neededCreates and monitors drivers' schedulesWorks with Dispatch Coordinators to ensure timely creation and closing of rental contracts is occurring and not impeding delivery/pickup efficiencyReviews daily and weekly driver logs in accordance with company and DOT standardsEnsures drivers are performing daily truck inspections in accordance with company and DOT standardsEnsures drivers are operating in a safe and courteous manner consistent with Sunbelt's Policy and Procedure guidelinesWorks closely with store locations to ensure customer's equipment needs are metHandles customer (internal and external) complaints in a professional manner in order to resolve the complaint to the satisfaction of the customer and SunbeltReports problems to supervisor in a timely and accurate manner and follow-up to ensure problem resolutionProvides adequate feedback to the Counter and Service Departments regarding the timely delivery and receipt of equipmentWorks with Dispatch Coordinators and branch locations to ensure driver on yard time is minimalRequirementsBachelor's degree or equivalent work experience plus 5+ years of prior dispatching experienceKnowledge of the applications of the construction/industrial equipment industryWorking knowledge of the DOT Federal Motor Carrier Safety RegulationsDemonstrated excellent customer service, communication, organizational and leadership skillsWorking knowledge of the delivery areaBase Pay Range: $64,790.00 – $89,086.80BenefitsHealth, Dental and Vision plans401(k) MatchVolunteer time offShort-term and long-term disabilityAccident, Life and Travel insurance, as well as flexible spendingTuition Reimbursement OptionsEmployee Assistance Program (EAP)Length of Service AwardsPaid Time Off12-25 vacation days depending on years of service5 sick days6 holidays2 half day holidays2 floating holidays1 inclusion day1 volunteer dayYou will become eligible for benefits on the first of the month following 30 days from your start date. Sunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement).Gear up for an exciting career!Sunbelt Rentals supports service members. Veterans encouraged to apply.#J-18808-Ljbffr

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