Customer Due Diligence Analyst - Economic Crime

Customer Due Diligence Analyst - Economic CrimeOur AML team ensures the Society's compliance with regulations by operating defences in relation to money laundering, sanctions and terrorist financing. We are recruiting a Customer Due Diligence Analyst for a 12‑month opportunity.The role holder will conduct comprehensive due diligence (including Enhanced Due Diligence) reviews on Retail and Business Banking clients and counterparties. This includes assessing operational legitimacy, ownership structures and commercial activity for Business Banking clients, completing customer risk assessments, identifying where Enhanced Due Diligence is required under the Money Laundering Regulations, and managing the customer within the Society's risk appetite.Using a variety of sources, including publicly available sources and interactions with internal and external stakeholders such as other regulated firms and law enforcement, investigations must be documented to evidential standards and provide recommendations for outcomes based on verified evidence. Where appropriate, disclosures will be made to the National Crime Agency in the prescribed format.The role operates Monday to Friday 9am–5pm. Once up to speed the team operates on a hybrid basis with at least one day a week on site at our Coventry or Manchester office.Benefits28 days holiday a year plus bank holidays and a holiday buy/sell schemeAnnual discretionary bonus schemePersonal pension with enhanced contributionsMaternity, paternity and shared parental leaveLife assurance (6 times annual salary)About youTo be successful you'll need experience in high‑volume CDD/KYC or Due Diligence including investigations, an understanding of corporate structures, and evidence of completed investigations with strong decision‑making and time management. You should be comfortable in a customer‑focused, fast‑paced, ever‑changing environment and be able to work independently and as part of a team.Key RequirementsCurrent experience of Customer Due Diligence/Enhanced Due Diligence in 1LOD from a banking backgroundExperience with transaction monitoring and SARsEvidence of working with stakeholders at all levels, with the ability to persuade and influenceAbility to interpret complex issues, good communication and strong decision‑making skillsInvestigative, analytical and problem‑solving skills, able to assess information objectively and deliver fair solutionsConfidence in using computer systems, including Microsoft Word and ExcelDesirable ExperienceExperience and understanding of the importance of customer careIndustry‑recognised qualifications such as the ICA Certificate in Anti‑Money Laundering or willingness to undertake oneA solid understanding of the current legislative and regulatory environmentAbout the SocietyIn 2025, Coventry Building Society purchased The Co‑operative Bank, combining our purpose‑led building society with the UK's original ethical bank. Trusted by over four million people, we are a mutually owned business free from shareholders. We continue to uphold ethics and dedication, guided by shared values and an ethical approach toward members, customers and colleagues.We are recognised as a ‘Great Place to Work' with a discretionary bonus scheme, a culture of reward and recognition, and comprehensive support for wellbeing. We celebrate diversity and are committed to equality across race, age, faith, disability and sexual orientation.Equality and InclusionWe are a Disability Confident Employer. We provide disabled applicants with interview or assessment opportunities, including the Disability Confident Interview Scheme. When we receive a high number of applications, we commit to interviewing disabled candidates who best meet the minimum essential and desirable criteria.#J-18808-Ljbffr

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