SR Dispatcher

## SR DispatcherApplylocations: Warren, MItime type: Full timeposted on: Posted 6 Days Agojob requisition id: JR127493**It's fun to work in a company where people truly BELIEVE in what they're doing!***We're committed to bringing passion and customer focus to the business.***Hercules Concrete** is currently seeking a bilingual **Dispatcher** to work out of our corporate office in **Warren, MI.**We're looking for someone that is a highly motivated and driven individual on the quest for a challenge. In this role, the Dispatcher works hands-on coordinating concrete delivery operations to ensure overall safety, quality, efficiency and profitability.If you love a challenge and are looking for a rewarding career, the Dispatcher opportunity in Warren may be right for you!**Hours: 1am - 11am, M-F, Occasional Saturdays incentivized at $50/hour****The ideal candidate will have:*** 2+ years' experience in concrete dispatching.* An understanding of QC/QA for the ready mix concrete industry.* Knowledge of concrete production equipment, processes, and maintenance programs.* Excellent organizational skills, and is able to prioritize tasks and delegate when appropriate.* The ability to use multiple forms of communication such as multi-line telephone system, mobile phones, two-way radios, emails, and other forms of communication methods.* The ability to multi-task while being detail oriented.* Strong analytical and problem solving skills.* Union contract knowledge.* Excellent written and verbal communication skills* Authoritative figure who will lead drivers daily**Duties include, but are not limited to:*** Answers incoming calls from our plants, our drivers, and our customers.* Utilizing maps (on the computer) to execute directions accurately and selecting the most efficient route possible.* Process information from drivers in the field, the sales team, and our customers to make sure everyone is on the same page.* Efficiently schedule drivers to meet production demands.* Balancing driver hours to assure productivity and customers' needs are met while ensuring compliance with applicable DOT laws.* Maintaining radio contact and or phone contact with drivers.* Assist with driver recruiting and retention.* Must be willing to work long hours and weekends during the peak season (there is a lucrative incentive for weekend work)* As a Dispatcher, you will be responsible for providing quality customer service.* Perform other duties assigned, or assist others in their duties as needed.This is an excellent opportunity to enter into a supervisory position, or get into an expanding company that will allow you to showcase your skills and reward you accordingly. Our company values a positive attitude and the mindset of a winner. This position offers a competitive salary and benefits package, 401(k), paid vacation, and life insurance.If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!#J-18808-Ljbffr

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