Dispatcher

The scope of this position is to be responsible for dispatching units to pickup and delivery freight, monitoring the performance of drivers and ensuring customer timelines are adhered to.How You'll HelpCoordinate deliveries, assign pick up requests, and enter line haul orders in the computer.Assign appointment freight deliveries to trucks, manifest shipments, and check for expedited shipments.Answer phones from drivers and customers.Review yard check to ensure freight is not missed and trucks are on schedule.Coordinate drivers to come back for second round of deliveries.Coordinate daily P&D requirements.Monitor driver performance and report findings to manager.Identify areas for improvement and efficiencies.Your Skills and ExperienceAn understanding of the geography of the areaHigh School graduate or equivalentTransportation background in dispatch, dock supervision (2-3 years)Computer literate in Excel and WordEquipment knowledge is an assetStrong problem solving skills with the ability to implement proactive solutions to support operational demands and efficienciesResults focusedExceptional interpersonal and leadership skills to manage demands and resolve issues with drivers, coworkers, etc.Must have a strong sense of urgencyMust be able to work under a flexible work scheduleMust be a hands‑on operator, trainer, coach and mentorMust be able to build and maintain relationshipsMust be a self‑starterEnglish required; other languages an asset but not requiredAs a federally regulated employer, Day & Ross fully supports the principles of employment equity and encourages all qualified members of the designated groups to apply. Day & Ross is committed to ensuring equal access and participation for people with disabilities and meeting their needs in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under Accessible Canada Regulations and in alignment with our business practices, capabilities, and values.Job InfoJob Identification 23084Job Category OperationsPosting Date 04/17/2026, 05:28 PMJob Schedule Full timeLocations 6060 Stoney View Dr, Shelby Township, MI, 48316, US#J-18808-Ljbffr

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