Security and Loss Prevention Specialist, NA

Worldwide Operations Security (WWOS) OverviewWorldwide Operations Security (WWOS) is the global organization that supports field Security and Loss Prevention and is designed to support Amazon's Worldwide Operations, as well as affiliate and retail businesses.Key Job ResponsibilitiesConduct confidential investigations and prepare prompt written reports of theft, fraud, and critical incidentsContribute to the identification of vulnerabilities (e.g., loss, associate experience, process improvement, data protection, physical security infrastructure) and define appropriate mitigating actions while ensuring compliance with legal and ethical standardsServe as department liaison and security/crisis management subject matter expert for site leadership keeping them informed on key issues, strategies, and the department's performanceDevelop strategies for alarm reduction and conduct system diagnostic for problematic devices by engaging and resolving issues with internal and external partnersDomestic regional travel up to 25% of the time when applicableLift up to 49 pounds and frequently push, pull, squat, bend, and reach; Stand/walk for up to 12 hours during shifts; Work in an environment where the noise level varies and can be loud; Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments); Continuously climb and descend stairs (applies to sites with stairs)Must be able to work all shifts, including nights, weekends, and holidaysA Day in the LifeAs a SLP Specialist, you will join a team of Security and Loss Prevention professionals providing security as a service to business customers across multiple business units within a dedicated geographical area. You will perform regular physical security audits and investigate policy violations, security-related incidents, and loss events. During your investigations, you collect information by monitoring systems and tools, analyzing data reports, and conducting interviews. Your findings help identify vulnerabilities in our processes, and you contribute to developing mitigating measures to address them. You play a key role in maintaining the physical integrity of our fulfillment, logistics and retail operations locations by auditing and monitoring the health status of our systems with subject matter experts and external suppliers to maintain their functionality. You will interact on a daily basis with our external security service providers to ensure delivery of high-quality security services and a smooth customer experience. You also act as point of contact for multiple internal and external departments (e.g., legal, HR, security service providers, local law enforcement) and subject matter expert in Security and Loss Prevention-related matters. Finally, you deliver loss prevention-related education and awareness programs to other teams and liaise with various stakeholders on policy and procedure across all management levels.About the TeamWorldwide Operations Security (WWOS) is the global organization that supports field Loss Prevention and is designed to support Amazon's Worldwide Operations, as well as affiliate and retail businesses, by creating and maintaining a work environment that is both prepared and secure through global security centers of excellence staffed by subject matter experts in people and asset protection. We accomplish this by creating policy and implementation guidelines; training leadership and staff; using technology to eliminate subjectivity, complexity, and variation; identifying, preparing for, and mitigating risk; and auditing our practices to ensure compliance.Basic QualificationsHigh school or equivalent2+ years of blue badge Amazon experience OR 1+ years in security service OR loss prevention OR asset protection OR investigations OR law enforcement OR operations OR Loss Prevention Qualified Career Choice Graduate1+ years of experience using Microsoft Office, including Excel, in a professional capacityWorkplace incident mitigation or de-escalation and Business Continuity planning experiencePreferred QualificationsExperience making and influencing informed decisions by leveraging data and metricsDemonstrated ability to work independently in a fast‑paced and multi‑tasking environmentAbility to effectively communicate, collaborate, network and influence across all business levels in a diverse workforce environment1+ year of leadership or management and/or supply chain experienceInvestigative interviewing experience; Wicklander and Zulawski, Loss Prevention Qualified, Certified Protection Professional, Loss Prevention Certified, Certified Forensic Interviewer, Certified Threat Assessment Certification or other relevant certificationsExperience in physical security systems maintenance/implementation and coordinating scope of work with security vendorsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.#J-18808-Ljbffr

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