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Summary
Systems Specialist - Active TS/SCI w/PolyJob DescriptionTransform technology into opportunity as an Information Technology Support Specialist with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT, you will help ensure today is safe and tomorrow is smarter by providing technical support and troubleshooting services for inquiries related to computer systems, software, and hardware. Respond to queries either in person or over the phone.ResponsibilitiesProvide technical support and troubleshooting to network, desktop, and/or system hardware and software.Coach and provide guidance to less‑experienced professionals.Apply basic diagnostic techniques to identify problems, investigate causes, and recommend solutions.Provide remote support access through desktop mirroring and other remote access applications for worldwide sites.Identify, investigate, resolve, and follow‑up on problems reported to the helpdesk by users of cloud infrastructure.Qualifications5+ years of related experience.Skills in computer hardware, remote access, and remote support.Proficiency in installing, modifying, and repairing computer hardware and software both in person and remotely.Top Secret SCI with Polygraph clearance (or ability to obtain).US citizenship required.CompTIA Security+ certification required.Benefits and Compensation401(k) with company match.Comprehensive health and wellness packages.Internal mobility team dedicated to career growth.Professional growth opportunities including paid education and certifications.Cutting‑edge technology you can learn from.Salary range: $97,750 - $132,250 (actual salary based on experience, location, and contractual requirements).Less than 10% travel required.Schedule and Work ConditionsFull time, 40 hours per week.Shift: Saturday – Wednesday, 10 pm – 6 am.Mission essential; may include work on holidays when required.LocationUSA, MD, Annapolis Junction (on‑site).Equal Opportunity StatementEqual Opportunity Employer / Individuals with Disabilities / Protected Veterans.#J-18808-Ljbffr
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Job Description
Systems Specialist - Active TS/SCI w/PolyJob DescriptionTransform technology into opportunity as an Information Technology Support Specialist with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT, you will help ensure today is safe and tomorrow is smarter by providing technical support and troubleshooting services for inquiries related to computer systems, software, and hardware. Respond to queries either in person or over the phone.ResponsibilitiesProvide technical support and troubleshooting to network, desktop, and/or system hardware and software.Coach and provide guidance to less‑experienced professionals.Apply basic diagnostic techniques to identify problems, investigate causes, and recommend solutions.Provide remote support access through desktop mirroring and other remote access applications for worldwide sites.Identify, investigate, resolve, and follow‑up on problems reported to the helpdesk by users of cloud infrastructure.Qualifications5+ years of related experience.Skills in computer hardware, remote access, and remote support.Proficiency in installing, modifying, and repairing computer hardware and software both in person and remotely.Top Secret SCI with Polygraph clearance (or ability to obtain).US citizenship required.CompTIA Security+ certification required.Benefits and Compensation401(k) with company match.Comprehensive health and wellness packages.Internal mobility team dedicated to career growth.Professional growth opportunities including paid education and certifications.Cutting‑edge technology you can learn from.Salary range: $97,750 - $132,250 (actual salary based on experience, location, and contractual requirements).Less than 10% travel required.Schedule and Work ConditionsFull time, 40 hours per week.Shift: Saturday – Wednesday, 10 pm – 6 am.Mission essential; may include work on holidays when required.LocationUSA, MD, Annapolis Junction (on‑site).Equal Opportunity StatementEqual Opportunity Employer / Individuals with Disabilities / Protected Veterans.#J-18808-Ljbffr
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ABOUT THE COMPANY
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